NEC EXPRESS 320Lb User's Guide

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User's Guide
EXPRESS5800/320Lb/320Lb-R
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NEC
Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions
(America), Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing, reproduction, use,
and sales rights thereto, except to the extent said rights are expressly granted to others.
The NEC Solutions (America), Inc. product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each product.
However, actual performance of each product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by customers of
each product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by NEC Solutions (America), Inc.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NEC Solutions (America), Inc. is prohibited.
Trademarks
Windows 2000 is a registered trademark of Microsoft Corporation.
Intel is a registered trademark of Intel Corporation.
Xeon is a trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
PN: 456-01675-000
February 2003
Copyright 2003
NEC Solutions (America), Inc
10850 Gold Center Drive, Suite 200,
Rancho Cordova, CA 95670
All Rights Reserved
Contents
Proprietary Notice
Using This Guide
Text Conventions ............................................................................................................... viii
Related Documents .............................................................................................................. ix
Safety Notices ....................................................................................................................... x
Safety Notices for Users Outside of the U.S.A. and Canada .......................................... xi
Care and Handling............................................................................................................... xii
1 System Overview
Overview ............................................................................................................................ 1-2
Fault-Tolerant Hardware .................................................................................................... 1-4
System Chassis................................................................................................................... 1-5
Front View (Bezel Installed)......................................................................................... 1-5
Front View (Bezel removed)......................................................................................... 1-7
Rear View ..................................................................................................................... 1-9
CPU Module ............................................................................................................... 1-11
CPU Module Board..................................................................................................... 1-12
PCI Module................................................................................................................. 1-13
PCI Module Board ...................................................................................................... 1-14
Chassis Board Layout (Rack-mount Model)............................................................... 1-15
PCI Module LEDs............................................................................................................ 1-16
POWER LED.............................................................................................................. 1-16
BMC Status LED ........................................................................................................ 1-16
PCI Module Status LEDs (1 and 2) and Disk Access LED ........................................ 1-18
CPU Module LEDs .......................................................................................................... 1-19
CPU Module Status LEDs (1 and 2) ........................................................................... 1-19
PCI Board Slot Status LEDs ............................................................................................ 1-20
Hard Disk LED ................................................................................................................ 1-20
LAN Connector LEDs...................................................................................................... 1-21
System Components and Module Set............................................................................... 1-22
CPU Modules.............................................................................................................. 1-22
PCI modules................................................................................................................ 1-22
Storage Bays ............................................................................................................... 1-23
PCI Adapter Cards ...................................................................................................... 1-24
Floppy Disk Drive....................................................................................................... 1-25
Optional Components....................................................................................................... 1-26
Monitor, Keyboard, and Mouse .......................................................................... 1-26
System Features ............................................................................................................... 1-26
Xeon Processor ........................................................................................................... 1-26
System Memory .......................................................................................................... 1-26
SAF-TE Controller...................................................................................................... 1-26
BIOS ........................................................................................................................... 1-27
USB/IDE Controller.................................................................................................... 1-27
Network Controllers.................................................................................................... 1-27
SCSI Controller........................................................................................................... 1-28
Video Controller ......................................................................................................... 1-28
Peripheral Controller................................................................................................... 1-28
Contents iii
Serial Ports...........................................................................................................1-28
Real Time Clock..................................................................................................1-28
Baseboard Management Controllers (BMC)...............................................................1-29
External Device Connectors........................................................................................1-29
2 Setting Up the System
Overview ............................................................................................................................2-2
Selecting a Site ...................................................................................................................2-2
Unpacking the System ........................................................................................................2-3
Installation ..........................................................................................................................2-4
Tower Model .................................................................................................................2-4
Installation of Rack-mount Model.................................................................................2-7
Connections ........................................................................................................................2-9
Connecting the Power Cord(s) .........................................................................................2-11
Basic Operation ................................................................................................................2-12
Locking and Unlocking the Front Bezel .....................................................................2-12
Tower Model ...............................................................................................................2-12
Rack-mount Model......................................................................................................2-13
Detach..................................................................................................................2-13
Attach ..................................................................................................................2-13
Power ON .........................................................................................................................2-14
Power OFF........................................................................................................................2-15
POST Check .....................................................................................................................2-15
Flow of POST..............................................................................................................2-16
Behavior at Occurrence of Error .................................................................................2-17
POST Error Messages .................................................................................................2-17
Forced Shutdown and Clear .............................................................................................2-18
Forced Shutdown.........................................................................................................2-18
3 Configuring Your System
Configuring Your System...................................................................................................3-2
BIOS Setup Utility..............................................................................................................3-3
Using the BIOS Setup Utility........................................................................................3-3
BIOS Setup Configuration Settings...............................................................................3-4
Main Menu ....................................................................................................................3-5
Advanced Menu ............................................................................................................3-6
Advanced Submenu...............................................................................................3-7
Processor Information Submenu ...........................................................................3-7
Memory Information Submenu .............................................................................3-8
Peripheral Configuration Submenu .......................................................................3-8
Monitoring Configuration Submenu......................................................................3-9
Option ROM Submenu..........................................................................................3-9
Keyboard Features Submenu...............................................................................3-10
Security Menu .............................................................................................................3-11
System Hardware Menu ..............................................................................................3-12
Thermal Sensor Submenu....................................................................................3-13
Wake On Events Submenu ..................................................................................3-13
Console Redirection Submenu ............................................................................3-13
Boot Menu...................................................................................................................3-14
Exit Menu....................................................................................................................3-14
Fast!Util Utility.................................................................................................................3-15
Running the Fast!Util ..................................................................................................3-15
iv Contents
Configuration Settings Menu ...................................................................................... 3-16
Host Adapter Settings Submenu ......................................................................... 3-16
SCSI Device Settings Submenu .......................................................................... 3-17
SCSI Bus Settings Submenu ............................................................................... 3-18
Autoconfigure SCSI Device Submenu................................................................ 3-18
Selectable Boot Settings Submenu...................................................................... 3-19
Restore Default Settings Submenu...................................................................... 3-19
Raw NVRAM Data Submenu ............................................................................. 3-19
Scan SCSI Bus ............................................................................................................ 3-19
SCSI Disk Utility ........................................................................................................ 3-20
Select Host Adapter .................................................................................................... 3-20
Exit.............................................................................................................................. 3-20
Configuring System Jumpers ........................................................................................... 3-22
Before You Begin ....................................................................................................... 3-22
Moving System Jumpers............................................................................................. 3-24
Clearing CMOS and Password ................................................................................... 3-25
4 CRU Replacement and Upgrades
General Information ........................................................................................................... 4-2
Precautions ......................................................................................................................... 4-3
Preparing Your System for Upgrade.................................................................................. 4-5
Opening and Closing the Front Bezel ................................................................................ 4-6
Tower Model................................................................................................................. 4-6
Rack-mount Model ....................................................................................................... 4-7
Detach ................................................................................................................... 4-7
Attach .................................................................................................................... 4-7
Replacing CPU Modules.................................................................................................... 4-8
Removing a CPU Module ............................................................................................. 4-8
Installing a CPU Module............................................................................................... 4-9
Replacing or Adding Processors ...................................................................................... 4-11
Installing a Processor .................................................................................................. 4-11
Removing a Processor................................................................................................. 4-16
Replacing or Adding DIMMs .......................................................................................... 4-19
Installing DIMMs........................................................................................................ 4-20
Removing DIMMs ...................................................................................................... 4-21
Replacing a PCI Module .................................................................................................. 4-22
Removing a PCI Module............................................................................................. 4-22
Installing a PCI Module .............................................................................................. 4-24
Installing PCI Adapter Boards ......................................................................................... 4-25
Installing a Hard Disk Drive ............................................................................................ 4-29
Removing a Hard Disk Drive...................................................................................... 4-31
Hot-Swapping a Hard Drive ....................................................................................... 4-32
5 Problem Solving
Problem Solving................................................................................................................. 5-2
Static Precautions ............................................................................................................... 5-2
Troubleshooting Checklists................................................................................................ 5-3
Initial System Startup.................................................................................................... 5-3
Checklist ....................................................................................................................... 5-3
Running New Application Software ............................................................................. 5-4
Checklist ....................................................................................................................... 5-4
After System Has Been Running Correctly .................................................................. 5-5
Contents v
Checklist........................................................................................................................5-5
Diagnostic Procedures ........................................................................................................5-6
Error Checking ..............................................................................................................5-6
Troubleshooting Guide..................................................................................................5-6
Preparing the System for Diagnosing Problems....................................................5-6
Monitoring POST ..................................................................................................5-7
Verifying Proper Operation of Key System Indicators .........................................5-8
Confirming Loading of the Operating System ......................................................5-8
Specific Problems and Corrective Actions .........................................................................5-9
Power LED Does Not Light ..........................................................................................5-9
Incorrect or No Beep Code............................................................................................5-9
No Characters Appear on Screen ................................................................................5-10
Characters are Distorted or Incorrect ..........................................................................5-10
Diskette Drive Activity LED Does Not Light .............................................................5-11
CD-ROM Drive Activity Light Does Not Light .........................................................5-12
Problems with Application Software...........................................................................5-12
Bootable CD-ROM Is Not Detected............................................................................5-12
Problems with the Network ..............................................................................................5-13
PCI Installation Tips.........................................................................................................5-13
Error Messages and Beep Codes ......................................................................................5-14
MWA/ESMPRO Error Messages................................................................................5-14
POST Error Codes and Messages................................................................................5-26
How to Identify BIOS and BMC Revision Levels ...........................................................5-34
BIOS Revision Level Identification ............................................................................5-34
BMC Revision Level Identification ............................................................................5-34
A Technical Specifications
Server Unit.........................................................................................................................A-2
B I/O Port Addresses
I/O Port Address ................................................................................................................ B-2
Glossary
Equipment Log
INDEX
vi Contents
Using This Guide
This User’s Guide provides a quick reference to information about your fault-tolerant
server system. Its goal is to familiarize you with your system and the tasks necessary for
system configuring and upgrading.
This guide contains the following information:
!
Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your
system.
!
Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
assemble the rack-mount system, make cable connections, and how to use your system.
!
Chapter 3, “Configuring Your System” tells you how to configure the system and
provides instructions for running the BIOS Setup Utility and the Fast!Util Configuration
Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on system board jumper settings.
!
Chapter 4, “CRU Replacement and Server Upgrades” provides you with instructions on
how you can access, remove, and install Customer-Replaceable Units (CRUs) and
directions for upgrading your server system with additional processors, optional
memory, and options cards.
!
Chapter 5, “Problem Solving” contains helpful information for solving problems that
might occur with your system.
!
Appendix A, “Specifications” provides specifications for your server unit.
!
Appendix B, “I/O Port Addresses” defines the factory-set I/O port addresses for the
server.
!
“Glossary” defines the standard acronyms and technical terms used in this manual.
Using This Guide vii
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
! WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
! CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
!
Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
!
Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
!
File names are printed in uppercase letters. For example, AUTOEXEC.BAT.
viii Using This Guide
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
!
System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
!
Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
!
EXPRESSBUILDER User's Guide
The EXPRESSBUILDER User's Guide contains the instructions needed for reloading
the operating system (OS) and installing ESMPRO and MWA support programs.
!
ServerCareSM Guide
The ServerCare Guide contains information about NEC's warranty and server
registration.
Using This Guide ix
Safety Notices
General Notices
! WARNING
Lithium batteries can be dangerous. Improper handling of lithium batteries may
result in an explosion. Dispose of lithium batteries as required by local ordinance.
Replace only with the same or equivalent type battery.
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while
the system is on. A laser beam is invisible; if your eyes get exposed to it, there is
a risk of losing your eyesight.
This equipment uses 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace
a power cord if it gets damaged. The detachable power supply cords are intended
to serve as the disconnect devices. Contact your dealer for an exact replacement.
The DC push-button on/off switch does not turn off the system AC power. Also,
+5vdc is present within the system whenever the AC power cords are connected
between the system and an AC outlet. Before doing the procedures in this
manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening
your system can result in personal injury and/or equipment damage.
Under no circumstances should you attempt to disassemble a power supply. The
power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power
supply must be returned to your dealer.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
The equipment weighs around 60 to 70 kg (depending on its hardware
configuration). If you carry it alone, injuries may result. It takes at least four
people to carry it; hold the equipment firmly by its bottom. Do not hold the front
bezel, or it may become detached, causing an injury.
Immediately after powering off the system, components such as CPU processor
heat sinks and hard disk drives may be very hot. Wait for the server to cool down
completely before adding/removing components.
Do not attempt to remove a device while it is in operation. Device malfunction or
personal injury may result.
Be careful not to get your fingers or hair caught in cooling fans located in the back
of a running server.
!
Be sure to power off the equipment and unplug its power cords from the wall outlet
before installation/relocation. All voltage is removed only when the power cords are
unplugged.
!
Turn off your cellular phone or pager when you use the equipment. Their radio waves
may cause the equipment to malfunction.
x Using This Guide
!
Do not use damaged power cords. (Replace it with a new one of the same type.)
!
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a
molded-on NEMA type 5-15 P plug cap at one end and a molded-on cord connector
body at the other end. The cord length must not exceed 9 feet (2.7 meters).
!
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable
for use in the end-user country. Consult your dealer or the local electrical authorities if
you are unsure of the type of power cord to use in your country. The voltage change
occurs via a switch in the power supply.
Safety Notices for Users Outside of the U.S.A. and Canada
!
PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports.
!
Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
!
Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.
Using This Guide xi
Fire Related Notices
! CAUTION
To prevent fires, and damage to the equipment and supply wiring, make sure that
the rated load of the power branch circuit is not exceeded. Equipment nameplate
ratings should be used when addressing this concern. For more information on
installation and wiring of power-related facilities, contact your electrician or local
power company.
If the equipment emits smoke, odor, or noise, immediately turn off the POWER
switch, unplug the cord, and contact your sales agent. There may be a risk of a
fire.
Use a wall outlet with the specified voltage rating and power type. Otherwise,
there is a risk of a fire or current leakage.
Avoid installing the equipment where you may need to use an extension cord. If
you use a cord that does not meet power specifications, there is a risk of
overheating that could lead to a fire.
Insert the plug firmly into an outlet. Otherwise, there is a risk of heat or fire due to
poor contact. If dust settles on the slots and it absorbs moisture, there is also a
risk of heat or fire.
Use only the supplied power cords. If the rated current of the power cord is
exceeded, there is a risk of a fire. Also observe the following prohibitions to
prevent damage to cords:
Do not pull on the cord.
Do not pinch the cord.
Do not bend the cord.
Keep chemicals away from the cord.
Do not twist the cord.
Do not place any object on the cord.
Do not bundle several cords.
Do not alter, modify, or repair the cord.
Do not staple the cord.
Use only interface cables designed for your server. Identify which component or
connector to attach beforehand. If you use a wrong cable or make a wrong
connection, there is a risk of short-circuit that could lead to a fire. You also have
to observe the following prohibitions about handling and connecting interface
cables:
Do not use any damaged cable connector.
Do not step on the cables.
Disconnect the power plug from the outlet occasionally and clean the plug with a
dry cloth. Heat will be generated if condensation is formed on a dusty plug, which
may cause a fire.
Firmly install all power cords, interface cables and/or boards. An incompletely
installed component may cause a contact failure, resulting in fire and/or smoke.
xii Using This Guide
Shock Related Notices
! WARNING
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk
of an electric shock.
Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment.
There is a risk of a fire, electric shock, and breakdown. When such objects
accidentally enter the equipment, immediately turn off the power and unplug the
cord. Contact your sales agent instead of trying to disassemble it yourself.
Do not plug/unplug a power cord with a wet hand. There is a risk of an electric
shock.
Make sure to power off the server and unplug the power cord from a power outlet
before installing/removing any optional internal device or
connecting/disconnecting any interface cable to/from the server. If the server is
powered off, but its power cord is plugged to a power source, touching an internal
device, cable, or connector may cause an electric shock or a fire.
Unless described herein, never attempt to disassemble, repair, or alter the
equipment. There is a risk of an electric shock or fire as well as malfunction.
You may want to unplug the equipment if a thunderstorm is eminent. Do NOT
touch the equipment and cables during a thunderstorm in your area. There is a
risk of a fire or electric shock.
Make sure to power off the server and disconnect the power plug from a power
outlet before cleaning or installing/removing internal optional devices. Touching
any internal device of the server with its power cord connected to a power source
may cause an electric shock even of the server is off-powered.
Using This Guide xiii
Rack-mount Related Notices
! WARNING
To avoid a risk of injuries, users should not attempt to install the equipment into a
rack. Installation should be performed by trained maintenance personnel.
It takes at least two people to carry or maneuver a rack. Otherwise, it may be
dropped and cause injuries or damage to physical assets. A tall rack (such as
44U rack) is quite unstable, especially when not fixed by stabilizers.
For stability and to distribute the weight, attach stabilizers or install two or more
racks together. Otherwise, the rack may topple over and cause injuries.
It takes at least two people to mount doors and trays to a rack. Otherwise, parts
may be dropped causing breakage or injuries.
If you extend two or more devices from the rack at the same time, the rack may
topple over on you. Extend only one device from the rack at a time.
Install the equipment into a 19-inch rack conforming to EIA standards. Do not use
the equipment without a rack or install it on a nonconforming rack. Otherwise, the
equipment may not function properly, and there is a risk of equipment damage or
personal injury. For suitable racks, contact your sales agent.
Exercise great care not to hurt your fingers on the rail when you mount/dismount
the equipment into/from the rack.
!
Elevated Operating Ambient Temperature – If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater
than the room ambient environment. Therefore, consideration should be given to
installing the equipment in an environment compatible with the a maximum rated
ambient temperature of 35°C. Refer to Chapter 2 on this manual for more details on
room ambient temperature.
!
Reduced air Flow – Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
!
Before pulling a server or device out of a rack, make sure that the rack is secured by
stabilizers.
!
To prevent fires, and damage to rack equipment and supply wiring, make sure that the
rated load of the power branch circuit is not exceeded. Equipment nameplate ratings
should be used when addressing this concern. For more information on installation and
wiring of power-related facilities, contact your electrician or local power company.
!
To prevent electrical shock, connect all rack and rack support equipment to the same
electrical circuit of the building wiring. If you are unsure, check the building wiring to
avoid remote earth conditions.
!
For safe operation, only connect the equipment to a building supply that is in accordance
with current wiring regulations in your country. In the U.K., those regulations are the
IEE.
xiv Using This Guide
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.
Using This Guide xv
1
System Overview
!
Overview
!
Fault-Tolerant Hardware
!
System Chassis
!
PCI Module LEDs
!
CPU Module LEDs
!
PCI Board Slot Status LEDs
!
Hard Disk LED
!
LAN Connector LEDs
!
System Components and Module Set
!
Optional Components
!
System Features
Overview
This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise class
network server environments and is a highly reliable, high-powered, fault-tolerant,
high-capacity multiprocessing system based on the Intel Xeon® processor family. It is
a fully redundant system with on-line serviceability and hot plug replacement of all
major subsystems and a solid performer offering the latest technology. The server is
conveniently housed and available as a tower-based system (see Figure 1-1) or as a
rack-mount system (see Figure 1-2) in a relatively small form factor (fits into a standard
EIA 19-inch rack assembly.)
The combination of mirrored computing performance, memory capacity, and integrated
I/O provides a high performance environment for many applications including network
servers. The server is designed for use in applications where fault-tolerant, advanced
technology, high performance, and high levels of reliability and compatibility are
expected.
Figure 1-1. Tower-Based System
Figure 1-2. Rack-Mount System
1-2 System Overview
This server is designed for full redundancy and hot plug replacement of all major
subsystems. The system modules that can be replaced are identified as Customer
Replaceable Units (CRUs) of which most are redundant and hot pluggable. To this end,
the server includes or has the option to include the following:
!
SCSI hard disk drive bays accessible from the front of the chassis.
!
Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced
with a new drive without system power being turned off.
!
High degree of SCSI disk fault tolerance and advanced disk array management
features.
!
Video Graphics Array (VGA) controller with 2 MB of video memory (occupies one
PCI slot per PCI module).
!
SCSI disk adapter providing Ultra 160 SCSI interface for the hot swap hard disk
drives.
!
Embedded single channel enhanced IDE adapter providing interface for a peripheral
device (CD-ROM drive).
!
Integrated Network Interface Controller (NIC), supporting 10Base-T/100BaseTX/1000Base-T network systems.
!
Storage module that holds up to six hot-swap SCSI hard disk drives (three logical
disks).
!
SCSI backpanel is Ultra2 capable.
!
Integrated dual Universal Serial Bus (USB) ports that include support for the
keyboard, mouse, and a USB floppy diskette drive.
!
Hardware monitors (temperature, fans, and voltage) and software monitors to
indicate failures.
!
Easy access to all parts for service.
System Overview 1-3
As application requirements increase, you can expand your server with additional
processors, additional memory, add-in boards and peripheral devices.
Your server features the following major components:
!
Up to two high-performance Xeon 2.4GB processors in each CPU module.
!
Up to 3 GB of Synchronous Dynamic Random-Access (SDRAM) system memory in
each CPU module.
!
Three PCI expansion slots, which support one 32-bit/33Mhz and two 64-bit/33Mhz
PCI adapter cards in each PCI module. One of the PCI expansion slots in each PCI
module contains a graphics board.
Fault-Tolerant Hardware
The hardware architecture of the system provides fault tolerance transparency. If a
hardware component fails, the application program continues processing and is never
aware that a failure occurred.
To provide system redundancy this system uses dual hardware technology. That means
that all major components are mirrored within a single hardware chassis. There are two
CPU modules and each CPU module is operating in lockstep (performing the same
instructions at the same time) with the other as a single system. Thus, if a failure occurs
in one CPU module the other CPU module will continue to operate with no
interruption, no loss of data, and system performance is not affected. Note that the PCI
module, PCI adapters, and power supplies are also paired for system redundancy.
1-4 System Overview
System Chassis
The system chassis is a fabricated metal structure. The following subsections describe
the system chassis external view, internal view, and the system board set.
Front View (Bezel Installed)
Figure 1-3 shows the front chassis features and controls visible with the front bezel
installed.
1
Tower Model
2
5 6 7 8 5 6 7 8 9 10
3
4
5
6
7
8
5
6
7
8
B
2
1
9 10
3
Rack-mount Model
1
2
B
2
1
2
1
9
10
9
10
2
1
System Overview 1-5
1
2
3
4
5
6
7
8
9
10
Front bezel
A door that covers internal components. You can lock it with the included security key.
Key slot
Insert the security key in this slot to unlock the front bezel.
Stabilizers
Parts for stabilizing a tower-model unit.
Casters
Wheels for moving a tower-model unit.
BMC status LED
See “LEDs” in this chapter for details.
PCI module status LED 1
See “LEDs” in this chapter for details.
PCI module status LED 2
See “LEDs” in this chapter for details.
DISK ACCESS LED
See “LEDs” in this chapter for details.
CPU module status LED 1
See “LEDs” in this chapter for details.
CPU module status LED 2
See “LEDs” in this chapter for details.
Figure 1-3. Front Chassis Features and Controls (Bezels installed)
1-6 System Overview
Front View (Bezel removed)
Figure 1-4 shows the front chassis features and controls visible with the front bezel
removed.
1
2
3
4
5
6
9
7
8
Tower Model
7
9
6
5
1
8
2
3
4
Rack-mount Model
System Overview 1-7
1
PCI module (for group 1)
A module that includes a PCI board and LAN controller.
2
PCI module (for group 2)
A module that includes a PCI board and LAN controller.
3
CPU module (for group 1)
A module that includes a CPU (processor) and memory (DIMM).
4
CPU module (for group 2)
A module that includes a CPU (processor) and memory (DIMM).
5
POWER switch
A switch for turning on/off power to the system. The POWER switch on the primary PCI
module will be lit. Press it once to turn on power. Press it again to turn off power. Depress
the switch for more than four seconds to force the system to power down. The POWER
switch on the secondary PCI module will be unlit and will not respond until a failure in the
primary PCI module causes the secondary PCI module to assume primary functionality.
6
CD-ROM drive
Used for reading data from CD-ROMs.
Although there are two CD-ROM drives, only the one on the active primary PCI module can
be used (the module with the lit POWER Switch LED).
7
3.5-inch disk bay
Slots for adding hard disks. On a tower model, they are called Slots 1, 2, and 3 from the
bottom. On a rack-mount model, they are called Slots 1, 2, and 3 from the left. Slots of the
same number are mirrored between the groups 1 and 2.
8
DUMP switch
A switch for outputting a memory image from the kernel to a file.
9
DISK LED (green/amber)
An LED that blinks in green while the hard disk is accessed. When operating in simplex
mode or the hard disk fails, it will turn amber.
Figure 1-4. Front Chassis Features and Controls (Bezels installed)
1-8 System Overview
Rear View
Figure 1-5 shows the rear chassis features and controls visible.
7
8
9
10
11
12
13
14
15
16
1
18
17
6 5 4 3 2
Tower Model
8 9 10 11 12 13 14 15
7
18
1
16 17
2
3
4
Rack-mount Model
6
5
System Overview 1-9
1
Serial port A connector
Connected to a device that has a serial interface. For maintenance use only.
2
AC inlet
3
Serial port B connector
PC socket for plugging a power cord.
Connected to a device that has a serial interface. For maintenance use only.
4
USB connectors 1 and 2
Connected to devices that support the USB interface.
Connect the mouse/keyboard to USB 1; connect the floppy diskette drive to USB 2.
5
AC inlet
AC socket for plugging a power cord.
6
Monitor connector
7
SCSI connector
Connected to the display unit.
Used for connecting external SCSI devices.
8
PCI module status LED 1
See “LEDs” in this chapter for details.
9
PCI module status LED 2
See “LEDs” in this chapter for details.
10
PCI board slot status LED (Slot1)
11
PCI board slot status LED (Slot2)
See “LEDs” in this chapter for details.
See “LEDs” in this chapter for details.
12
PCI board slot status LED (Slot3)
See “LEDs” in this chapter for details.
13
LINK/ACT LED LAN connector 2
See “LEDs” in this chapter for details.
14
LAN connector 2
A connector for 1000BASE-TX, 100BASE-TX, and 10BASE-T. Connected to the
network system on LAN.
15
100/10 LED LAN connector 2
See “LEDs” in this chapter for details.
16
LINK/ACT LED LAN connector 1
See “LEDs” in this chapter for details.
17
100/10 LED LAN connector 1
See “LEDs” in this chapter for details.
18
LAN connector 1
A connector for 100BASE-TX and 10BASE-T. Connected to the network system on
LAN.
Figure 1-5. Rear View
1-10 System Overview
CPU Module
Figure 1-6 shows the internal components of the CPU Module. Both CPU modules in
the server are identical.
5
4
6
7 8
9
3
2
10
1
1
1
Module handle
2
Cooling fans
3
CPU module board
4
CPU socket #2 (additional)
5
AC inlet (in the back)
6
Backboard connector (in the back)
7
CPU socket #1 (standard)
8
DIMMs
9
Power unit
10
Power backboard
Figure 1-6. CPU Module
System Overview 1-11
CPU Module Board
Figure 1-7 shows the major components of the CPU module board.
1
2
3
4
1
2
3
4
5
6
5
6
Group 1
Group 2
Group 3
3
CPU Module Board
1
Cooling fan connector
2
LED connector
3
Power connector
4
CPU socket #2
5
CPU socket #1
6
DIMM sockets (Slots #1 to #6 from top to bottom). Add memory modules in pairs: #1 and
#2, #3 and #4, #5 and #6.)
*This section only describes connectors that are used for replacing parts or upgrading. Other connectors have been setup
before shipment.
Figure 1-7. CPU Module Board
1-12 System Overview
PCI Module
Figure 1-8 shows the internal components of the PCI module. Both PCI modules in the
server are identical.
4
3
5
6
7
2
1
8
1
Cooling fans
2
Power unit
3
AC inlet (in the rear)
4
Backboard connector (in the rear)
5
PCI module board
6
Video board
7
PCI riser card
8
PCI board retention bracket
Figure 1-8 PCI Module
System Overview 1-13
PCI Module Board
Figure 1-9 shows the major components of the PCI module board.
2
3
1
4
8
9
1
SCSI connector (external)
2
Configuration jumper pin
3
Battery (lithium battery)
4
Cooling fan 1 connector
5
Power connector
6
IDE connector
7
Power switch connector
8
LED connector
9
SCSI connector (internal)
8
Figure 1-9. PCI Module Board
1-14 System Overview
7
6
5
Chassis Board Layout (Rack-mount Model)
Figure 1-10 shows the location of the clock board, I/O interface board and the back
panel in the rack-mount model. In the tower model, these components are located at the
lower rear of the plug-in modules.
Clock board
Interface board
Back panel
Figure 1-10. Chassis Board Layout
System Overview 1-15
PCI Module LEDs
This section describes the LED indicators located in the PCI Module and will assist you
in determining the appropriate action to take as the result of a specific LED indications.
PCI Module LEDs include the Power LED, the BMC LED, the PCI Status LEDs 1 and
2 and the Disk Access LED.
POWER LED
The POWER switch of the primary PCI module also functions as a POWER LED. See
Figure 1-4. When AC power is supplied to the modules, the POWER LED on the
primary PCI module illuminates. The POWER switch on the secondary PCI module
will be unlit and will not respond until a failure in the primary PCI module causes the
secondary PCI module to assume primary functionality.
BMC Status LED
The BMC Status LED located on the front of the PCI module (see Figure 1-3)
indicates the status of the Baseboard Management Controller (BMC).
The LED stays green while the server is running normally. If the LED is not green,
there is something wrong with the server.
The Table 1-1 shows the indications of the BMC Status LED and their meanings.
Tips:
!
To determine the cause of trouble, use ESMPRO or the Off-line Maintenance Utility to
view the error log.
!
When you want to restart the server, perform a shutdown if the OS allows you to shut
down the system. If not, perform a reset or forced shutdown, or you can restart the
server by unplug and plugging the power cord.
Table 1-1. BMC Status LED
LED indications
Description
Action
Green
BMC operates
normally and CPU
and PCI modules
are in duplex
mode.
CPU or PCI
modules are not in
duplex mode
during operation.
AC power is all off.
Performing POST.
Remount components whose Status LED is red. If the
problem persists, replace that module.
Green (blinking
every 1 second)
Off
Amber
CPU module error
occurred.
PCI module error
occurred.
Detected a fatal
temperature error.
1-16 System Overview
Turn on the AC power.
Wait for a while; it will illuminate in green shortly after
POST.
After turning off the power, turn it on to restart the
system. If some error message appears on the POST
screen, write it down and contact your sales agent.
If LCD displays some error message, refer to the error
message list (see Chapter 5).
Check if dust is accumulated on internal fans and
confirm that the fan cables are connected firmly. If the
message does not disappear, contact your sales
agent.
LED indications
Amber (blinking
every 1 second)
Description
Action
Detected a fatal
voltage error.
Detected a
temperature error
to be warned.
Contact your sales agent.
Detected a voltage
error to be warned.
Detected a device
defect.
Detected a fan
alarm.
Red in one module
Red in both
modules
Red (blinking every
1 second)
Red (blinking every
0.5 second)
BMC is being
dumped
PCI module may
be connected
incorrectly.
BMC may be out of
order.
Both BMCs are out
of order.
Revisions to BMC
firmware don’t
match.
Transfer of synced
data after a PCI
module is replaced
(this is not an
error).
If LCD displays some error message, refer to the error
message list (see Chapter 5).
Check if dust is accumulated on internal fans and
confirm that the fan cables are connected firmly. If the
message does not disappear, contact your sales
agent.
Contact your sales agent.
If LCD displays some error message, refer to the error
message list (see Chapter 5).
Check if dust is accumulated on internal fans, and
confirm that the fan cables are connected firmly. If the
message does not disappear, contact your sales
agent.
Wait for a while; it will go off soon.
Check if PCI module is connected correctly. Look for
loose screws.
BMC firmware may need reprogramming. Contact
your sales agent.
Check if both PCI modules are connected correctly.
Look for loose screws. If the message does not
disappear, contact your sales agent.
Contact your sales agent.
Do not loosen a screw on PCI modules or turn off the
AC power before the LED stops blinking.
System Overview 1-17
PCI Module Status LEDs (1 and 2) and Disk Access LED
The PCI module has three LEDs that combined, indicate the status of the PCI modules
and hard disks. These LEDs are located on the front of each PCI module in the server
and are described in Table 1-2. Refer to Figure 1-3 for the location of these three LEDs
on the front of the PCI Module. The two PCI Module status LEDs are also visible from
the rear of the server. Refer to Figure 1-5 for the location for these LEDs on the rear of
the server.
Table 1-2. PCI Module Status and Disk Access LEDs
LED indications
Description
Action
Disk
1
2
Access
Off
Green Green Status LEDs and Disk Access LED stay
green on both PCI modules, they operate
normally in duplex mode.
Off
Off
Off
Amber Amber
Red
Green Off
Off
Off
Amber Green
Amber
1-18 System Overview
Status LEDs and Disk Access LED stay
green only on one module, there is some
kind if trouble with the hard disk.
In this case, Status LED 2 and Disk
access LED on the other PCI module
stay in amber.
Disk Access LED is off only on one PCI
module; power is not supplied to the hard
disk.
In this case, Status LED 2 and Disk
access LED on the other PCI module
stay in amber.
AC power is not supplied to the PCI
modules.
Status LEDs and Disk Access LED stay
amber on both PCI modules, they are
shifting to duplex mode by mirroring.
The PCI module is mounted correctly
and operates in simplex mode.
–
Check the condition of hard disk
mirrors.
If the problem persists, contact your
sales agent.
Check the condition of hard disk
mirrors.
Remount the hard disks.
If the problem persists, contact your
sales agent.
Remount the PCI module.
Check the condition of power unit.
Check if the power cord is connected
correctly.
Check the condition of breaker and
UPS.
If the problem persists, contact your
sales agent.
Wait until the mirroring is finished.
Start the other PCI module to use ft
series features. If the problem
persists, contact your sales agent.
The PCI module is performing diagnosis.
–
On standby (AC power is supplied
After turning on the power, wait for the
through the cord, but the system has not OS to start. When the OS starts and
been powered on yet.)
duplex mode is established, the
indications will get back to normal. If
they do not get back to normal,
remount the CPU module.
Power is not supplied due to a failure of Remount the CPU module. If the
the CPU module.
problem persists, contact your sales
agent.
Memory is being dumped.
CPU Module LEDs
This section describes the LED indicators assist you in determining the appropriate
action to take as the result of a specific LED indications. PCI Module LEDs include the
CPU Status LEDs 1 and 2.
CPU Module Status LEDs (1 and 2)
The two CPU module LEDs combined show the status of CPU modules. These LEDs
are located on the front of each CPU module on the server and are described in
Table 1-3. Refer to Figure 1-3 for the location of these LEDs on the front of the CPU
Module.
Table 1-3 CPU Status LEDs
LED status
1
2
Off
Green
Off
Amber
Red
Green
Off
Amber
Description
The CPU module
operates normally in
duplex mode.
Power is not supplied to
the CPU module.
The CPU module is
mounted correctly and
operates in simplex
mode.
The CPU module is
performing diagnosis.
On standby (AC power is
supplied through the
cord, but the system has
not been powered on
yet.)
Power is not supplied due
to a failure of the CPU
module.
Memory is being
dumped.
Action
–
Remount the CPU module.
Check the condition of power unit.
Check if the power cord is connected
correctly.
Check the condition of breaker and UPS.
If the problem persists, contact your sales
agent.
Start the other CPU module to use ft
series features. If the problem persists,
contact your sales agent.
–
After turning on the power, wait for the
OS to start. When the OS starts and
duplex mode is established, the
indications will get back to normal. If they
do not get back to normal, remount the
CPU module.
Remount the CPU module. If the problem
persists, contact your sales agent.
–
System Overview 1-19
PCI Board Slot Status LEDs
Up to three PCI boards may be installed in each PCI Module. One of these slots is
dedicated to the VGA graphics board. Refer to Figure 1-5 for the location on the PCI
board slot status LEDs. To show the status of PCI board slots, each PCI module has
three status LEDs. The PCI Board Slot status LEDs are described in the following table.
Table 1-4. PCI Board Slot Status LEDs
LED
indications
Off
Amber
Description
Action
PCI board is mounted
correctly and operates
in duplex mode.
The PCI board is not
mounted; is mounted
incorrectly; or power
is not supplied.
The system operates normally.
Performing POST; or
the PCI board is
mounted correctly and
operates in simplex
mode.
Although the PCI
board is mounted, it
may be offline or not
be working.
Red
If the PCI board is not mounted or is mounted
incorrectly, just mount it correctly; there is no problem.
Check the condition of power unit.
If the problem persists, contact your sales agent.
Simplex mode is not a problem.
To use ft series features, attach a PCI board to a slot
of the same on the other PCI module.
Remount the PCI board correctly.
Remount the PCI module correctly.
If the problem persists, contact your sales agent.
Hard Disk LED
A hard disk LED shows the status of hard disks that are mounted in the 3.5-inch device
bay. Combined, the two hard disk LEDs on PCI modules 1 and 2 show the status of the
hard disks. Refer to Figure 1-4 for the location of the hard disk LEDs.
Table 1-5. Hard Disk Status LEDs
PCI
module 1
Green
PCI
module 2
Green
Green
Amber
Amber
Amber
Description
Hard disks are mirrored and
operate normally.
Some trouble occurred on the hard
disk of the PCI module 1.
The hard disk on the PCI module 2
is operating without mirroring.
Hard disk mirroring is being
performed.
Action
–
Check the condition of hard disk
mirrors.
If the problem persists, contact
your sales agent.
Wait until the mirroring is
finished.
Tips:
!
When there are many accesses, the access LED will blink frequently. Check if the
LED blinks in green when the number of accesses decreases, or if it is green when
there are no accesses anymore.
!
When you power on NEC Express5800/ft series and the access LEDs do not illuminate
green, remount the hard disks.
1-20 System Overview
LAN Connector LEDs
Two LAN ports (connectors) located in the rear of the server include two LEDs each:
100/10 LED (LAN connector 1) and 1000/100/10 LED (LAN connector 2)
These LEDs show the transfer rate of the network in use. Refer to Figure 1-5 for the
location of the LAN connector LEDs.
Table 1-6. LAN Connector LEDs
Amber
LAN connector 1
100/10
Operating as 100BASE-TX.
LAN connector 2
1000/100/10
Operating as 1000BASE-T.
Off
Operating as 10BASE-T.
Operating as 10BASE-T.
LED indications
LINK/ACT LED
The LINK/ACT LED shows the status of a standard network port. It is green if power
is supplied to the main unit and hub, and they are connected correctly (“LINK”). It
blinks green while the network port sends or receives data (ACT).
When the LED does not illuminate during “LINK,” check the condition and connection
of network cables. If there is nothing wrong with the cables, a defect is suspected in the
network (LAN) controller. In this case, contact your sales agent.
System Overview 1-21
System Components and Module Set
The following sections describe the system components and module sets inside the
server.
CPU Modules
The server has two CPU modules that provide Dual Modular Redundancy (DMR). The
CPU modules are numbered 1 and 2, left to right as seen from the front of the tower
system. The CPU modules are numbered 1 and 2, top to bottom as seen from the front
of the rack-mount system. See Figure 1-4. Each CPU module has two status indicators
that are listed along with a description of each in Table 1-3. Table 1-7 summarizes the
features of a CPU module.
Table 1-7. Features of the CPU Module
Feature
Description
Upgradable
multiple processor
slots
Two processor sockets are available on the CPU board for one or two
processors.
Upgradable
memory
Six DIMM sockets on the CPU board. Can contain a minimum of 256 MB up
to a maximum of 3 GB of Synchronous Dynamic Random-Access (SDRAM)
two-way interleaved system memory.
SMP
Supports two-way Symmetric Multiprocessing (SMP) when two processors
are installed.
Fans
Three integrated fans that provide cooling for the CPU module.
The system runs identical applications in both CPU modules in lockstep. Thus, if one
CPU module fails, the second CPU module takes over the processing without any
interruption to the current application running on the system. Note that this type of
failure is transparent to the user.
In simplex mode the system is operating with only one CPU module and one PCI
module. Thus, the failure of one CPU module or one PCI module causes the whole
system to fail. A fault-tolerant system should not run in the simplex mode for any
longer than necessary for upgrading or repair.
PCI modules
The server has two PCI modules that are CRUs, hot pluggable, and fault-tolerant. Each
PCI module contains a PCI board that transfers data from PCI devices to the CPU. The
PCI module is fault-tolerant such that if one stops functioning the other PCI module
takes over.
The PCI modules are numbered 1 and 2, left to right as seen from the front of the tower
system. The PCI modules are numbered 1 and 2, top to bottom as seen from the front of
the rack-mount system. See Figure 1-4. Each PCI module includes four status indicators
that are listed along with a description of each in Tables 1-1 and 1-2. Table 1-8
summarizes the features of a PCI module.
1-22 System Overview
Table 1-8. Features of the PCI module
Feature
Description
PCI slots
Three PCI expansion card slots are available in the PCI module.
Note that Slot 1 is reserved for a graphics video card.
Embedded
adapters
Three embedded adapters are available as follows:
– LAN X 2
– SCSI disk
Network port
Two Ethernet ports for connecting to a network from the embedded LAN
adapters.
Storage Bays
Each PCI module has a storage area containing three storage bays that support three
hard disk drives (three logical disks). The hard disk drives are CRUs, hot pluggable,
and redundant. The disk slots are physically numbered 1 – 3, bottom to top in the left
PCI module (Group 1) and are physically numbered 4 – 6, bottom to top in the right
PCI module (Group 2) as seen from the front of the tower system. The disk drives SCSI
ID numbers are 0, 1, 2, bottom to top for each group of logical disk drives and the first
mirrored pairs are physical drives 1 and 4 that contain the boot software, as shown
below. See Figure 1-4 for the location of hard disk drives in the PCI modules.
GROUP 1
GROUP 2
SCSI ID 2
SCSI ID 2
Disk #3
Disk #6
SCSI ID 1
SCSI ID 1
Disk #2
Disk #5
SCSI ID 0
SCSI ID 0
Disk #1
Disk #4
For true dual modular redundancy, all the disk drives must be mirrored in the system, as
shown below. All the disk drives must be added in pairs and only similar disks can
mirror each other. Pairs include drives 1 and 4, 2 and 5, and 3 and 6.
Mirrored Drives
PCI Module
Group 1
PCI Module
Group 2
Drives
Drives
3
6
2
5
1
4
System Overview 1-23
Table 1-9 summarizes the features of storage bays and hard disk drives.
Table 1-9. Features of the Storage Bays and Hard Disk Drives
Feature
Description
Disk drives
Hot pluggable and redundant.
Disk drive speeds
and storage
capacity
Disk drive spindle speeds of 10,000 RPM for 36Gb and 73GB storage capacity
disk drives; 15,000 RPM for 18GB storage capacity disk drives.
Disk drive carrier
Each disk drive is mounted in a disk drive carrier containing a handle, latching
mechanism, and two status indicators. The status indicators are listed along
with a description of each in Table 1-5.
Storage bays
The storage bays can contain any combination of disk drive carriers and
dummy disk drive carriers as long as equivalent drives are mirrored.
DO NOT remove dummy disk drive carriers from unused slots. They are
present to direct airflow around the devices.
PCI Adapter Cards
For fault-tolerant systems the 32/64-bit PCI adapter cards must be installed in the PCI
modules as redundant pairs. This is so that if a PCI card fails in one PCI module its
equivalent PCI card in the other PCI module takes over the I/O operation without the
processing being interrupted or having any loss of data or performance.
Located on the rear of each PCI module are PCI adapter-slot status LEDs that monitor
the status of each PCI card. See Table 1-4 for a list and description of these PCI
adapter-slot status LEDs.
1-24 System Overview
Floppy Disk Drive
A USB floppy disk drive is attached to the server. It allows you to read and write
(save) data using floppy disks. See Figure 1-11.
The USB floppy disk drive accepts the following types of floppy disks:
!
2HD floppy disk (1.44MB)
2DD floppy disk (720KB)
Figure 1-11. External Floppy Diskette Drive
Drive letter of floppy disk drive
The drive letter will change when the primary PCI module is switched to the standby
PCI module while the Windows 2000operating system is in operation. The drive letter
of the floppy disk will be determined as follows:
“A” will be assigned to the floppy disk drive for the PCI module that is operating as the
primary PCI module during Windows 2000 operating system boot-up. “B” will be
assigned to the floppy disk drive for the standby PCI module.
Only the floppy disk drive of the primary PCI module will be recognized by the
Windows 2000 operating system. The floppy disk drive of the secondary PCI module
will not be recognized. (Only one floppy disk drive is recognized at any given time.)
Ex) Primary PCI module connects the floppy disk drive to the group 1 for the first time,
initial floppy disk drive connection made when the primary PCI module is group 1.
Primary PCI module
PCI module (for group 1):
A drive
PCI module (for group 2):
B drive
IMPORTANT: In the event that the active PCI module switches to the standby PCI
module due to a failure while the system is in operation, the floppy disk drive letter
will change at the point PCI module switches to the standby module.
System Overview 1-25
Optional Components
Optional components are described in the following subsections.
Monitor, Keyboard, and Mouse
The system does not require a monitor, keyboard, or mouse for most server
management functions other than the initial boot, system upgrading, or system
troubleshooting.
USB-compatible keyboard and mouse connectors are available on the rear of the
system.
Support for a colored VGA monitor is also available by using the VGA monitor
connector available on the rear of the system.
System Features
The following subsections provide a description of the system features.
Xeon Processor
Depending on system configuration, each CPU CRU can include up to two Xeon
2.4GHz processors, see Figure 1-7. Each processor is mounted on the CPU board
located in the CPU module. Each processor plugs into a Zero Insertion Force (ZIF)
socket on the board. The processor features a 512 KB cache. An optional second Xeon
processor enhances performance and allows Symmetric Multiprocessing (SMP).
System Memory
Up to 3 GB of Synchronous Dynamic Random-Access Memory (SDRAM) can be
configured on the CPU board located in the CPU module. The CPU board contains six
168-pin DIMM sockets allowing for system memory expansion within a CPU module.
See Figure 1-7.
Note: Only use DIMMs approved for use in this server. Call your
customer service representative for information.
SAF-TE Controller
The SCSI backplane has a SAF-TE (SCSI Accessed Fault Tolerant Enclosure)
controller that provides an interface to a disk subsystem that supports status signals, hot
swapping drives, and module monitoring.
The transport mechanism for the standardized alert detection and status reporting is the
SCSI bus. Disk drives are continually monitored and the conditions are reported over
the SCSI bus to the system. This allows the user to react to conditions that could
normally go unnoticed until data loss.
1-26 System Overview
BIOS
The BIOS and Setup Utility are located in the Flash EPROM on the CPU board and
include support for system setup and legacy device configuration. A number of security,
reliability, and management features also have been incorporated to meet vital server
needs.
USB/IDE Controller
The ServerWorks ROSB chip supports the USB and IDE controllers. The I/O panel
board provides the connector interface for two USB ports that support the
keyboard/mouse and floppy diskette drive.
The system includes a single channel enhanced IDE 32 bit interface. The IDE controller
provides support for the internally mounted CD-ROM.
The device controls:
!
PIO and DMA transfer modes
!
Mode 4 timings
!
Transfer rates up to 33 MB/s
!
Buffering for PCI/IDE burst transfers.
Network Controllers
Each PCI CRU includes a 10BASE-T/100BASE network controller and a 10BASET/100BASE-TX/1000BASE-T network controller. As a PCI bus master, the controller
can burst data at up to 132 MB/sec. The controller contains two receive and transmit
FIFO buffers that prevent data overruns or underruns while waiting for access to the
PCI bus. The controller has the following:
!
32-bit PCI bus master interface for 10BASE-T/100BASE and a 64-bit PCI bus
master interface for a 10BASE-T/100BASE-TX/1000BASE, compatible with
PCI Bus Specification, Revision 2.1
!
Chained memory structure with improved dynamic transmit chaining for
enhanced performance
!
Programmable transmit threshold for improved bus utilization
!
Early receive interrupt for concurrent processing of receive data
!
On-chip counters for network management
!
Autodetect and autoswitching for 10 or 100 Mbps network speeds
!
Support for both 10 Mbps, 100 Mbps and 1000Mbps networks, capable of full or
half duplex, with back-to-back transmit at 100 Mbps
!
Support for Wake On LAN.
System Overview 1-27
SCSI Controller
The PCI board includes an embedded QLogic ISP12160A SCSI dual channel controller
for supporting the hard disk drives in the storage bays. It is a 64-bit direct memory
access (DMA) bus master and a 64-bit PCI bus at 33 MHz. This SCSI controller
interfaces the PCI bus to two Ultra 160 SCSI buses. The SCSI controller is fully
autonomous and capable of managing multiple I/O operations and data transfers
without host intervention.
Video Controller
The system has an integrated Intel CT69000 HiQVideo Accelerator highly integrated
graphics controller that supports the following:
!
BIOS compatibility with 1/4VGA, VGA, SVGA, XGA, and SXGA
!
2 MB of onboard synchronous DRAM (SDRAM) embedded memory
!
Superb 2D video performance
!
Analog VGA monitors (single and multiple frequency, interlaced and
noninterlaced) with a maximum vertical retrace noninterlaced frequency of
100 Hz.
Peripheral Controller
The Super I/O integrated peripheral controller supports two enhanced serial ports
(UARTs) and an integrated Real Time Clock (RTC) module. The I/O panel board
provides the connector interface for each serial port.
Serial Ports
The serial ports (UART1 and UART 2) provide data rates up to 1.5 Mbaud and 13 IRQ
channel options. When disabled, serial port interrupts are available to add-in boards.
Real Time Clock
The real-time clock (RTC), which is located in the PCI module on the PCI board,
provides system clock/calendar information stored in a non-volatile memory
(NVRAM). The real-time clock battery provides power backup for the real-time clock.
See Figure 1-10.
The RTC battery may need to be replaced because of its battery life span. The battery
powers the clock in the absence of power. When the battery starts to weaken, it loses
voltage, and the system settings stored in CMOS RAM (for example, the date and time)
may be wrong.
The RTC battery (Vendor Part No. CR2032) is available through many vendors.
Contact your sales representative or dealer for a list of approved devices.
1-28 System Overview
Baseboard Management Controllers (BMC)
Server management is concentrated in the Baseboard Management Controllers (BMC).
The BMCs and associated circuitry are powered from a 5Vdc standby voltage, which
remains active when system power is switched off, but the ac power source is still on
and connected.
The BMC supports the Management Workstation Application (MWA), which allows
remote server management via a modem, LAN, or direct connection to a manager
system. Events monitored by the manager system include over-temperature and overvoltage conditions or fan failure.
Information on the Management Workstation Application (MWA) in the ESMPRO
Suite User’s Guide on the ESMPRO CD-ROM.
One major function of the BMC is to autonomously monitor system management
events, and log their occurrence in the nonvolatile System Event Log (SEL). The events
being monitored include overtemperature and overvoltage conditions, or fan failure. To
enable accurate monitoring, the BMC maintains the nonvolatile Sensor Data Record
(SDR), from which sensor information can be retrieved. The BMC provides an ISA
host interface to SDR sensor information, so that software running on the server can
poll and retrieve the server's current status.
The BMC performs the following:
!
Monitors server board temperature and voltage
!
Monitors processor presence and controls Fault Resilient Boot (FRB)
!
Detects and indicates baseboard fan failure
!
Manages the SEL interface
!
Manages the SDR Repository interface
!
Monitors the SDR/SEL timestamp clock
!
Monitors the system management watchdog timer
!
Monitors the periodic SMI timer
!
Monitors the event receiver
!
Controls secure mode, including video blanking and diskette write-protect
monitoring
!
Controls Wake On LAN via Magic Packet support.
External Device Connectors
The external device I/O connectors located on the I/O panel board (see Figure 1-6)
provide support for two USB ports that support a mouse/keyboard and a floppy diskette
drive and two serial port connectors, and a VGA monitor port.
System Overview 1-29
The external device I/O connectors located on each PCI module (see Figure 1-6)
provide support for two LAN ports and a SCSI connector for connecting external SCSI
devices.
1-30 System Overview
2
Setting Up the System
!
Overview
!
Selecting a Site
!
Unpacking the System
!
Installation
!
Connections
!
Connecting the Power Cord(s)
!
Basic Operation
!
Power ON
!
Power OFF
!
POST Check
!
Forced Shutdown and Clear
Overview
This chapter describes how to select a site, unpack the server, make cable
connections, and power on the tower-based or rack-mount server units.
Selecting a Site
The server operates reliably in a typical office environment.
Choose a site that is:
!
Near grounded, three-pronged power outlets.
Note: For the United States and Canada, this means a
NEMA 5-15R outlets for 100-120 VAC. For other
international sites, this means three-pronged power outlets
applicable for the electrical code of the region.
! WARNING
Be sure the power service connection is through a properly
grounded outlet.
! CAUTION
The power plugs must be plugged into the same common
ground power outlets.
!
Clean, dust-free, and well ventilated. Front and rear ventilating openings
kept free of obstructions. Away from sources of heat, vibration or
physical shock.
!
Isolated from strong electromagnetic fields and electrical noise produced
by electrical devices (such as air conditioners, large fans, large electric
motors, radio and TV transmitters, and high-frequency security devices)
!
Spacious enough to provide at least 15 inches (38.1 centimeters) behind
and on each side of the server and at least 32 inches (81.3 centimeters) in
front of the server for proper cooling, airflow, and cable clearance.
!
Easily accessible for server maintenance and installation of server
upgrades.
2-2 Setting Up the System
Unpacking the System
! WARNING
Your server weighs approximately 132 pounds (60 kg). If
your server contains numerous optional boards and
peripheral devices, it will weigh more. To avoid personal
injury, make sure you have someone help you lift or move
the server.
When you receive your server, if the shipping boxes are damaged, note the
damage, and if possible, photograph it for reference. After removing the
contents of the containers, keep the cartons and the packing materials. If the
contents appear damaged when you unpack the boxes, file a damage claim with
the carrier immediately.
IMPORTANT: Accessories
!
Keep the accessories in a safe place. You will need them when you perform
setup, addition of options, or replacement of failed components.
!
Make backup copies of included floppy disks, if any. Keep the original disks
as the master disks.
!
Improper use of an included floppy disk or CD-ROM may alter your server
performance.
Setting Up the System 2-3
Installation
This section describes installation of your server.
Tower Model
IMPORTANT: The server is a precision instrument. Handle it with care.
Select a suitable location for the tower model.
CAUTION
Observe the following instructions to use this equipment safely. Failure to
follow these instructions could cause a burn, injury, or damage to physical
assets.
■
■
Do not lift the equipment alone.
Do not install the equipment in non-designated places.
Close enough to connect the
mouse and the display.
A room that can maintain the following
conditions during operation:
Temperature: 10 to 35ºC
Humidity: 20 to 80% (non-condensing)
100V - 120 V parallel bipolar power outlet with
grounding
Floor or a level
and robust desk or
table.
Wall outlet within the
reach of supplied power
cords.
Clean and tidy room
Place having a space enough to fully open
the front door (The front door extrudes about
50 mm from the right side of the server
when fully opened.)
UPS to prevent momentary voltage drop due to power
failure or lightning *
* Optional. UPS is recommended for best use of
features of ft server.
* Use the server in a room where temperature can be kept
between 15 and 25ºC.
Do not install the server in the locations listed below. Otherwise, the server may
malfunction.
!
A location where temperatures change widely (near a heater, air
conditioner, or refrigerator).
!
A location that is subject to intense vibration.
2-4 Setting Up the System
!
A location where corrosive gas (sodium chloride, sulfur dioxide,
hydrogen sulfide, nitrogen dioxide, or ozone) is generated, or a location
that is close to chemicals or exposed to chemicals.
!
A location whose floor is covered with non-antistatic carpet.
!
A location that may be subject to falling objects.
!
A location where you may step or trip on the power cords or interface
cables.
!
A location that is close to equipment that generates intense magnetic field
(e.g., TV set, radio, broadcasting/communications antenna, power
transmission wire, and electromagnetic crane). (If unavoidable, contact
your sales agent to request proper shield construction.)
!
A location where the power cord of the server must be connected to an
AC outlet that shares the outlet of another device using large power
consumption.
!
A location that is close to equipment that causes power noises (e.g.,
sparks caused by power-on/off using a relay). If you must install the
server close to such equipment, request your sales agent for separate
power cabling or noise filter installation.
! WARNING
It takes at least four people to safely carry the server; hold it
firmly by its bottom and place it slowly at the selected site.
After positioning the server, lock its two front casters and screw the attached
four stabilizers onto the cabinet adjusting their height as required.
Screws
Stabilizer
Lock Lever
Figure 2-1. Tower Model Lock and Stabilizer Locations
Setting Up the System 2-5
After installing the server, open its front door and install the CPU and PCI
modules. For details, see the following section “Installation of Rack-mount
Model.” Procedures are basically the same for the tower model, except that its
modules are mounted vertically instead of horizontally.
IMPORTANT: Follow the procedures below to install the CPU and PCI
modules. Note the following before installing these module.
!
Confirm the server is immobilized.
!
Place removed modules to the side of the server. Do not place modules on
top of the server.
!
It takes at least two people to install the modules; install them slowly and
carefully.
!
If the modules do not install smoothly, remove them and try again.
!
Install the CPU modules in the right two slots, the PCI modules in the left two
slots. CPU and PCI modules will only install into their proper slots.
!
Perform installation starting at the left-most slot.
2-6 Setting Up the System
Installation of Rack-mount Model
IMPORTANT: The server is a precision instrument. Handle with care.
Mount the server in a rack that conforms to the EIA standards. To install a rack,
contact your sales agent or maintenance personnel.
CAUTION
To avoid the risk of personal injury, users should not attempt to install the
server into the rack assembly. The server should be installed in the rack only
by trained maintenance personnel.
Room that can maintain the
following conditions during
operation:
Temperature: 10 to 35ºC
Humidity: 20 to 80% (noncondensing)
Space 40 cm or more on top, 1 m or more
on the front and rear, and 60 cm or more on
the right and left.
100V - 120 V parallel bipolar power outlet with
grounding
Level and reinforced
floor.
Setting Up the System 2-7
WARNING
Observe the following instructions to use the server safely. Failure to follow
these instructions could lead to a death or serious injury.
■
■
Do not install the equipment in non-designated places.
Do not connect the ground wire to a gas pipe.
CAUTION
Observe the following instructions to use the equipment safely. Failure to follow
these instructions may cause a burn, personal injury, or damage to physical
assets.
■
■
■
■
■
■
Do not carry or install the equipment alone.
Do not install the equipment in such a manner that its weight is imposed on a
single place.
Do not assemble or disassemble parts alone.
Do not pull a device out of the rack if it is unstable.
Do not leave two or more devices pulled out from the rack.
Do not install excessive wiring.
Do not install the server in the locations as listed below. Otherwise, the server
may malfunction.
!
A location where temperatures change widely (near a heater, air
conditioner, or refrigerator).
!
A location that is subject to intense vibration.
!
A location where corrosive gas (sodium chloride, sulfur dioxide, hydrogen
sulfide, nitrogen dioxide, or ozone) is generated, or a location that is close to
chemicals or exposed to chemicals.
!
A location whose floor is covered with non-antistatic carpet.
!
A location that may be subject to falling objects.
!
A location where you may step or trip on the power cords or interface
cables.
!
A location that is close to equipment that generates intense magnetic field
(e.g., TV set, radio, broadcasting/communications antenna, power
transmission wire, and electromagnetic crane). (If unavoidable, contact
your sales agent to request proper shield construction.)
!
A location where the power cord of the server must be connected to an
AC outlet that shares the outlet of another device using large power
consumption.
2-8 Setting Up the System
!
A location that is close to equipment that causes power noises (e.g.,
sparks caused by power-on/off using a relay). If you must install the
server close to such equipment, request your sales agent for separate
power cabling or noise filter installation.
IMPORTANT: Temperature increase inside the rack and airflow
If you install several components or the ventilation isn’t good inside the rack, the internal
temperature may increase due to heat emitted from the components. When the operating
temperatures of the server (10° to 35°C) are exceeded, there is a risk of server malfunction.
You must take adequate precautions and measures for airflow inside the rack as well as in
the room so that the internal temperature can be kept within this range during operation.
Connections
Connect peripheral devices to the server. The server is provided with
connectors for wide variety of peripheral devices on its front and rear. The
figure below illustrates available peripheral devices for the server in the
standard configuration, and locations of the connectors for the devices. After
connecting the peripheral devices, connect the provided power cords to the
server, then plug the power cord into the power outlet.
WARNING
Observe the following instructions to use the server safely. Failure to follow
these instructions could lead to a death or serious injury.
■
■
Do not hold the power plug with a wet hand.
Do not connect the ground wire to a gas pipe.
CAUTION
Observe the following instructions to use the equipment safely. Failure to follow
these instructions may cause a burn, personal injury, or damage to physical
assets..
■
■
■
■
Do not plug the power cord in a nonconforming outlet.
Do not plug too many cords in a single outlet.
Do not plug the cord insecurely.
Do not use nonconforming power cords.
Setting Up the System 2-9
IMPORTANT:
!
Power off the server before connecting peripheral devices, with the exception of
peripherals with USB interface. Connecting a powered peripheral device to the powered
server will cause malfunctions and failures.
!
To connect a third-party peripheral device or interface cable to the server, check with your
sales agent to see if they are compatible with the server. Some third-party devices may
not be used with the server.
!
The total cable length of SCSI device connections is up to 6 m, including the internal
SCSI cables.
!
The serial port connectors are reserved for maintenance.
A tower model is shown in the following illustration. However, connections are
the same for a rack-mount model, except that its modules are mounted
horizontally.
IMPORTANT: Place the USB floppy disk drive on top of the tower cabinet.
However, to place it on a rack-mount model, put a distance of one unit between
the disk drive and the module.
USB floppy
disk drive
To a SCSI
backup device
To a 1000Mbps
network
To a 100Mbps
network
1
1
Reserved for
maintenance
2
Reserved for
maintenance
Display
Keyboard (via keyboard hub to mouse)
IMPORTANT: Connection of optional devices
!
In the standard configuration, complete setup of the operating system before
installing optional PCI cards or hard disks.
2-10 Setting Up the System
After connecting cables to PCI modules, secure them with the cable ties.
When completing connections to peripheral equipment, secure the cables with
the cable tie provided on the server.
Connecting the Power Cord(s)
Plug the female end of each AC power cord into the input receptacle(s) on the
rear of the server unit chassis. Plug the male end of the power cord into NEMA
5-15R outlet for 100-120 VAC or optional UPS AC outlets. Most optional
Uninterruptible Power Source (UPS) units have a 30 amp plug that requires a
special L5-30R connector that is plugged into a 100-120 VAC outlet.
If the power cord(s) supplied with the server are not compatible with the AC
wall outlet in your region, obtain a suitable power cord that meets the following
criteria.
!
The power cord must be rated for the available AC voltage and have a
current rating that is at least 125% of the current rating of the server.
!
The power cord connector that plugs into the wall outlet must be
terminated in a grounding-type male plug designed for use in your region.
It must have certification marks showing certification by an agency
acceptable in your region.
!
The power cord connector that plugs into the server must be an IEC- type
CEE-22 female connector.
!
The power cord must be less than 1.8 meters (6.0 feet) long.
When connecting the power cord to a power control unit, such as an UPS
confirm that the power control unit is powered off. Connecting the power cord
while power is supplied to the power control unit may cause a failure.
Power cords
Figure 2-2. Connecting the Power Cords
Setting Up the System 2-11
Basic Operation
This section describes basic operation procedures of the server.
Locking and Unlocking the Front Bezel
The front bezel covers built-in components of the server such as the POWER
switch, CD-ROM drive, and hard disks.
The tower model server has a door-type bezel (it can also be detached). The
rack-mount model server has a cover-like detachable bezel
You need to open the front bezel to access the POWER switch, CD-ROM drive
or hard disk.
IMPORTANT:
!
Without using the security key, you cannot open or detach the
front bezel.
!
It is not recommended to use the server with its bezel detached.
Tower Model
Insert the security key into the slot and turn it to release the lock. Hold the
handle on the left side of the bezel and pull it. After closing the front bezel, lock
it with the key for security. See Figure 2-3.
Release
Lock
Figure 2-3. Unlocking the Front Bezel (Tower Model)
2-12 Setting Up the System
Rack-mount Model
The rack-mount model server is equipped with a detachable front bezel. See
Figure 2-4.
Detach
Follow the steps below to detach the front bezel:
1. Insert the security key into the slot and turn it with a little pressure to release
the lock.
Release
Lock
Figure 2-4. Unlocking the Front Bezel (Rack-mount Model)
2. Hold the right side of the front bezel lightly and pull it open.
3. Detach the bezel from the main unit by sliding it to the left a little to
disengage the tabs from the frame. See Figure 2-5.
Tabs
Frame
Figure 2-5. Opening the Front Bezel (Rack-mount Model)
Attach
To attach the front bezel, engage the tabs on the frame on the left side of the
main unit. After attaching and closing the front bezel, lock it with the key for
security.
Setting Up the System 2-13
Power ON
Follow the steps below to turn on the power. (A rack-mount model is shown
here for convenience of explanation. However, the steps are the same for a
tower model except that the modules are mounted vertically.
1. Power on the display unit and other peripheral devices connected to the
server.
NOTE: If the power cord is connected to a power controller like a UPS, make
sure that it is powered on.
2. Open the front bezel (or detach it in the case of a rack-mount model).
3. Each PCI module includes a power button, however only one of the power
buttons will be lit. Press the lit POWER button located on the PCI module.
See Figure 2-6.
The logo appears on the display screen.
POWER button LEDs
Press only the lit POWER button.
Figure 2-6. PCI Module Power Button Location
IMPORTANT: Do not turn off the power before the logo appears.
While the logo is displayed on the screen, the server is performing a power-on
self test (POST). For details, see "Check by POST" described later in this
manual. Upon the completion of POST, Windows 2000 Advanced Server loads.
NOTE: If the server finds errors during POST, it will interrupt
POST and display the error message.
2-14 Setting Up the System
Power OFF
Follow the steps below to turn off the power. If the server is plugged to a UPS,
see manuals included with the UPS or the application that controls the UPS.
1. Perform a normal shutdown from Windows 2000 Advanced Server.
The server will be powered off automatically and only one PCI Module
POWER LED will remain lit.
2. Power off all peripheral devices.
POST Check
POST (power-on self test) is a self-test function stored on the system board of
the server.
When you power on the server, POST will start automatically to check the
system board, ECC memory modules, CPU modules, PCI modules, keyboard,
mouse, etc. POST displays startup messages for various BIOS setup utilities.
According to the factory default settings, the logo appears on the display while
POST is being performed. (To view POST’s details, press Esc.)
You don't always need to check POST details. You will need to check messages
when:
!
You install a new server.
!
A failure is suspected.
!
You hear several beeps between the time of the power-on and OS start-up.
!
The display unit shows an error message*.
*For details, see “Error Messages” in Chapter 5.
Setting Up the System 2-15
Flow of POST
This section walks you through how POST is performed.
1. When you power on the server, one selected CPU/PCI module will start up.
POST will be performed on this selected CPU/PCI module.
2. Memory check starts.
A message appears at the upper left of the screen to show that the basic and
expanded memories are being counted. The memory check may take a few
minutes to complete depending on the server’s memory size. Likewise, it
may take about one minute for the screen to appear when the server is
rebooted.
Note that if you have replaced the PCI module, the server will perform a
reset of the MAC address, then reboot itself before the memory check.
3. The server starts processor check, IO check, and initialization.
Several messages appear: they show the ID of the selected CPU/PCI
modules, information on the processor, detection of the keyboard and
mouse, etc.
4. A message appears at the lower left of the screen, prompting for startup of
the BIOS setup utility “SETUP.”
Press <F2> to enter SETUP
You will need to start it when you want modify the configuration for using
the server. Unless this message appears together with an error message, you
don't need to start the utility to modify the configuration. (If you wait for a
few seconds, POST will go on automatically.)
To start the SETUP utility, press F2 while the above message is displayed.
For setting and parameter functions, see the section of BIOS setup.
When SETUP is completed, the server will reboot itself automatically and
perform POST.
5. A message appears prompting for startup of SCSI BIOS setup utility.
When a built-in SCSI controller is detected, a message will appear
prompting for startup of SCSI BIOS setup utility. (If you wait for a few
seconds, POST will go on automatically.)
If you press Ctrl + Q, the SCSI BIOS setup utility will start. For setting and
parameter functions, see the section on SCSI setup.
You will need to use this utility, for example, when you have changed the
server’s internal SCSI device connections. However, you usually don’t need
to use it.
When SETUP is complete, the server will reboot automatically and perform
POST again.
2-16 Setting Up the System
If multiple SCSI controller boards are mounted on the PCI bus, the SCSI
BIOS startup message will appear for these boards in numerical order (PCI
#1, PCI #2, PCI #3…).
6. The screen shows SCSI ID numbers used by the connected SCSI devices.
7. Upon completion of POST, the password entry screen appears prior to OS
startup.
The password entry screen will appear after the normal termination of POST
only if you have set a password in the BIOS setup utility “SETUP.”
You can enter a password up to three times. If you enter an incorrect
password three times, the startup will be unsuccessful. In this case, turn off
the power and then turn it on again after waiting ten seconds to boot the
server.
IMPORTANT: Do not set a password before installing the OS.
8. Upon completion of POST, the OS will start up.
Behavior at Occurrence of Error
If POST or OS startup does not finish normally, the server will reboot itself
automatically.
At the time of reboot, it will select the other CPU/PCI module and run POST or
OS startup.
In this manner, the server retries POST or OS startup with different
combinations of CPU/PCI modules. If POST does not finish normally with any
combinations, the server will stop with the state of DC OFF.
Press <F1> to resume, <F2> to enter SETUP
While performing retries, the server displays or registers the error types.
For details of error messages, see Chapter 5 “Troubleshooting.”
POST Error Messages
When the server detects an error during POST, it will notify you of the
occurrence in the following manners:
!
Displays an error message on the display unit*.
!
Makes a beeping sound.
*For details, see “Error Messages” in Chapter 5.
IMPORTANT: Before you contact your sales agent, write down the error
messages and patterns of the beeping sound. They will serve as helpful
information at the time of maintenance.
Setting Up the System 2-17
Forced Shutdown and Clear
Read this section if your server does not operate as expected, or if you want to
return all setup values to those made at shipment.
Forced Shutdown
Use this function when an OS command does not shut down the server, the
POWER switch does not turn off the server, or resetting does not function.
Press and hold the POWER switch on the server for over four seconds. The
power is forcibly turned off. To turn on the power back again, wait
approximately 10 seconds after turning off the power (forced shutdown).
<Rack-mount model>
IMPORTANT: If the remote power-on feature is used, power on
the server and start the OS, and turn off the power in the normal way.
2-18 Setting Up the System
3
Configuring Your System
!
Configuring Your System
!
BIOS Setup Utility
!
Fast!Util Utility
!
Configuring System Jumpers
Configuring Your System
Configuration and setup utilities are used to change your system configuration.
You can configure your system, as well as option boards you may add to your
system, using the BIOS Setup Utility. Several unique system parameters are
configured using the BIOS Setup, which is stored in the system FLASH
memory.
The Fast!Util Utility is used if you need to configure either of the SCSI
controllers in your system or to perform a SCSI disk format or verify disk
operation of these drives.
If your system has been factory configured, the BIOS Setup or Fast!Util Utility
do not need to be run unless you want to change the password or security
features, add certain types of option boards or devices, or upgrade your system
board.
This chapter also provides information on several system configuration
parameters that are set by jumpers on the system board. However, these
parameters do not usually require change.
Use the EXPRESSBUILDER CD-ROM to create the device driver diskettes.
3-2 Configuring Your System
BIOS Setup Utility
The BIOS Setup Utility is used to change system configuration parameters. The
utility is resident in the system FLASH memory and does not require a diskette
or an operating system present to run.
Using the BIOS Setup Utility
You access the BIOS Setup utility when you turn on or reboot your system. To
run the BIOS Setup Utility, perform the following procedure:
1. Power-on or reboot the system.
2. If the NEC logo appears, press ESC in order to display POST information.
3. “Press <F2> to enter SETUP” displays.
4. Press F2. After a short period of time the BIOS Setup Utility starts and the
Main Menu is displayed. The menu bar at the top of the Main Menu lists the
following selections:
Menu
Use
Main
Use this menu for basic system configuration.
Advanced
Use this menu for setting the Advanced Features available on
your system.
Security
Use this menu to set User and Supervisor Passwords and the
Backup and Virus-Check reminders.
System Hardware
Use this menu for configuring unique Server features.
Boot
Use this menu to configure Boot Device priority.
Exit
Exits the current menu.
Use the arrow keys to select a menu or an item on a displayed menu. Press
the value keys (see Table 3-1) to cycle through the allowable values for the
selected field. Use the Exit menu’s “Save Values” selection to save the
current values on all the menus.
To display a submenu, position the cursor on a selection that has a submenu
and press ENTER. An arrow precedes selections with submenus.
Refer to Table 3-1 for information on the value keys that you use with BIOS
Setup. These keys are also listed at the bottom of the Setup menu.
Configuring Your System 3-3
Table 3-1 Setup Menu Value Keys
Key
Function in Setup Menu
F1 or Alt-H
Get Help about an item.
ESC
Exit the current menu and return to the previous menu.
Left or right arrow keys
Move between menus.
Up or down arrow keys
Move cursor up and down. The cursor moves only to the
settings that you can change.
HOME or END
Move cursor to top or bottom of window.
PAGE UP or PAGE DOWN
Move cursor to next or previous page.
F5 or -
Select the previous value for the field.
F6 or + or SPACE
Select the next value for the field.
F9
Load default configuration values for this menu.
F10
Save configuration values and exit.
ENTER
Execute command or Select ➨ submenu.
BIOS Setup Configuration Settings
The BIOS Setup Configurations tables show the default settings for the BIOS
Setup Utility and provides a place for you to record any changes you make to
these settings. Recommended values are bold in the following tables.
3-4 Configuring Your System
Main Menu
Feature
Choices or
Display Only
Processor Type
———————
(Display Only). Shows the
type of processor installed.
Processor Speed
XXX MHz
(Display Only). Indicates the
processor speed.
Cache RAM
XXX KB
(Display Only). Indicates the
cache RAM size.
System Memory
XXX KB
(Display Only). Indicates the
total capacity of the basic
memory.
Extended Memory
XXX MB
(Display Only). Indicates the
total capacity of the extended
memory.
BIOS Version
———————
(Display Only). Indicates the
version of the system BIOS.
System Time
HH:MM:SS
Sets the system time (hour,
minutes, seconds, on 24 hour
clock).
System Date
MM/DD/YYYY
Sets the system date (month,
day, year).
Language
English (US)
German, French
Italian, Spanish
Selects which language BIOS
displays.
Note: This feature
immediately changes to the
language BIOS selected.
Primary Master
CD-ROM
(Display Only). Shows the
type of CD-ROM connected to
IDE (Primary master).
Description
Your Setting
Configuring Your System 3-5
Advanced Menu
Feature
Description
Advanced
Refer to Advanced Submenu.
Processor Information
Refer to Processor Information Submenu
Memory Information
Refer to Memory Information Submenu.
Peripheral Configuration
Refer to Peripheral Configuration Submenu.
Monitoring Configuration
Refer to Monitoring Configuration Submenu. It
sets POST Monitoring and Boot Monitoring.
Option ROM
Refer to Option ROM Submenu. It
Disables/Enables the mapping of Option ROM
BIOS from the PCI Bus.
Keyboard Features
Refer to Keyboard Features Submenu. It
selects Keyboard Options.
3-6 Configuring Your System
Your Setting
Advanced Submenu
Feature
Choices or
Display Only
Boot-time Diagnostic
Screen:
Disabled
Enabled
Displays the diagnostic screen
during POST instead of the
Logo. The Boot-Time
diagnostic screen is
automatically enabled if
redirection or ROMpilot is
enabled.
RomPilot Support
Disabled
Enabled
Disables or enables RomPilot
support (including the remote
console and remote drive
functions during activation of
OS). The Boot-time diagnostic
screen is enabled if RomPilot
is enabled. (See Appendix B
for more details.)
POST Error Pause:
Disabled
Enabled
Pauses and displays SETUP
entry or resume boot prompt if
error occurs on boot, If
disabled, system always
attempts to boot.
Description
Your Setting
Processor Information Submenu
Feature
Choices or
Display Only
Processor 1 Type:
--
Processor 2 Type:
none
Description
Your Setting
(Display Only). Shows the type
of processor installed on
Processor 1.
(Display Only). Shows the type
of processor installed on
Processor 2.
Configuring Your System 3-7
Memory Information Submenu
Feature
Choices or
Display Only
Description
DIMM #1 - #6 Size:
(Display Only). Shows the
memory size of DIMM
installed.
DIMM #1 - #6 Speed:
(Display Only). Shows the
clock speed of DIMM installed.
Your Setting
Peripheral Configuration Submenu
Feature
Serial Port A:
(COM 1)
Serial Port B:
(COM 2)
Choices or
Display Only
Disabled
3F8, IRQ3
3F8, IRQ4
2F8, IRQ3
2F8, IRQ4
3E8, IRQ3
3E8, IRQ4
2E8, IRQ3
2E8, IRQ4
Auto
Disabled
3F8, IRQ3
3F8, IRQ4
2F8, IRQ3
2F8, IRQ4
3E8, IRQ3
3E8, IRQ4
2E8, IRQ3
2E8, IRQ4
Auto
3-8 Configuring Your System
Description
Disables serial port 1 or
selects the base address and
interrupt (IRQ) for serial port 1.
Disables serial port 2 or
selects the base address and
interrupt (IRQ) for serial port 2.
If Console Redirection is
enabled, this port configuration
must match the settings for the
console port.
Your Setting
Monitoring Configuration Submenu
Feature
Choices or
Display Only
Description
Option ROM Scan
Monitoring
Disabled
Enabled
Disables and enables the Option
ROM Scan Monitoring Feature.
Option ROM
Monitoring Timeout*
5 (1 to 20)
Boot Monitoring
Disabled
Enabled
Boot Monitoring
Time-out Period*
5 (1 to 20)
POST PAUSE
Monitoring
Disabled
Enabled
Disables and enables the POST
Pause Monitoring Feature.
POST Pause
Monitoring
Time-Out*
3 (1 to 20)
Selects the time-out value of the
POST Pause Monitoring Feature.
Your Setting
Disable or enable the boot
monitoring feature. Set to disabled
when installing OS. Once OS is
installed, re-enable.
*This feature is displayed only when POST Pause Monitoring is Enabled.
Option ROM Submenu
Choices or
Display Only
Description
Onboard SCSI
Enabled
Disabled
Disables/Enables the mapping of the onboard
SCSI BIOS.
Onboard LAN
1, 2
Enabled
Disabled
LAN1: Disables/Enables 10/100BASE
onboard LAN controller.
Feature
Your Setting
LAN2: Disables/Enables 1000BASE onboard
LAN controller.
PCI Slot 1
Enabled
Disabled
Initializes device expansion ROM.
PCI Slot 2
Enabled
Disabled
Initializes device expansion ROM.
PCI Slot 3
Enabled
Disabled
Initializes device expansion ROM.
Configuring Your System 3-9
Keyboard Features Submenu
Feature
Choices or
Display Only
Description
Numlock
Auto
On
OFF
Selects the power-on state for
Numlock.
Key Click
Disabled
Enabled
Disables or enables keyclick.
Keyboard Autorepeat Rate
10/sec
6/sec
2/sec
Selects key repeat rate.
Keyboard Autorepeat Delay
0.25 sec
0.5 sec
0.75 sec
1 sec
Selects delay before key
repeat.
3-10 Configuring Your System
Your Setting
Security Menu
Note: Enabling the Supervisor Password field requires
a password for entering Setup. The passwords are not case
sensitive.
Feature
Choices or
Display Only
Description
Your Setting
Supervisor
Password is
Clear
Status only, user cannot modify.
Once set, this can be disabled by
setting it to a null string, or by
clearing password jumper on
system board (see System Board
Jumpers in this Chapter).
User Password is
Clear
Status only, user cannot modify.
Once set, this can be disabled by
setting it to a null string, or by
clearing password jumper on
system board (see System Board
Jumpers in this Chapter).
Set Supervisor
Password
Press ENTER
Supervisor password (up to 7
alphanumeric characters) controls
access to the setup utility.
When the <Enter> key is pressed,
the user is prompted for a
password; press ESC key to
abort. Once set, this can be
disabled by setting it to a null
string, or by clearing password
jumper on system board (refer to
System Board Jumpers in this
chapter).
This feature is available only when
you logged in the SETUP utility
with the supervisor password.
Set User
Password
Press ENTER
When the <Enter> key is pressed,
the user is prompted for a
password (up to 7 alphanumeric
characters); press ESC key to
abort. Once set, this can be
disabled by setting it to a null
string, or by clearing password
jumper on system board (refer to
System Board Jumpers in this
chapter).
With a user password, accessible
SETUP menus are restricted. This
feature is available only if the
Supervisor Password is specified.
Password on Boot
Disabled
Enabled
Disables or enables password
entry on boot.
Configuring Your System 3-11
Feature
Choices or
Display Only
Power Switch
Mask
Masked
Unmasked
Determines whether power switch
is masked or unmasked. Selecting
"Masked" disables power-off with
the power switch after the
operating system is started
(including shutdown by pressing
the Power switch for at least 4
seconds.)
Option ROM
Menu Mask
Unmasked
Masked
Determines whether Option ROM
Menu Mask is masked or
unmasked.
Description
Your Setting
System Hardware Menu
Feature
Choices or
Display Only
Description
Your Setting
Thermal Sensor
Refer to Thermal Sensor
Submenu.
Wake On Events
Refer to Wake On Events
Submenu.
AC Link
Power On
Last State
Stay Off
Determines the mode of AC
Link. This determines the state
of the server when AC power
is reapplied (see Table below).
Note: When "Wake On LAN" is
enabled, Stay Off is the only
choice for selection.
Error Log
Initialization
Press Enter
Console
Redirection
Ft Memory
Request to initialize the
System Error Log now.
If Clear OK, then display
"System Event Log Cleared!"
If Clear NG, then display
"System Event Log Not
Cleared!"
Additional setup menus to
configure console.
The Boot-time diagnostic
screen is enabled if redirection
is enabled.
Press Enter
Server Power State Versus AC Link Settings
Setting
State Before Power Off
Stay Off
Last State
Power On
In Service
Off
On
On
Out of Service (DC Power Off)
Off
Off
On
Forced Shutdown*
Off
Off
On
3-12 Configuring Your System
*Pressing the Power switch for at least 4 seconds shuts down power to the server.
Thermal Sensor Submenu
Feature
Choices or
Display Only
Description
Your Setting
Thermal Sensor
Disabled
Enabled
When enabled determines if
the BIOS will disable boot (if
temperature is not within a
safe range).
Upper Limit
7 – 48 - 80
Specifies the upper
temperature limit for bootup
restriction in Celsius. Specify
a value greater then the Lower
Limit by at least 8 using the +
and – keys.
Lower Limit
0 – 5 - 73
Specifies the lower limit
temperature for boot-up
restriction in Celsius. Do not
specify 4 degrees or lower.
Specify a value smaller than
the "Upper Limit" value by at
least 8 using + and – keys.
Wake On Events Submenu
Feature
Wake On LAN
Choices or
Display Only
Description
Disabled
Enabled
Enable or disable the remote
power-on feature via the
network.
Your Setting
When "Enable" is selected,
change the "AC-LINK" setting
in the "System Hardware" to
"Stay Off".
Console Redirection Submenu
Feature
Choices or
Display Only
Description
Your Setting
Select a serial port to connect
the HW console.
Selecting "On-board COM B"
changes "Boot-time Diagnostic
Screen" to "Enabled".
Enables the specified baud
rate.
•
Serial Port Address
Disabled
On-board COM B
Baud Rate
57.6K
19.2K
Flow Control
No Flow Control
XON/OFF
Enables flow control.
Console
Connection
Direct
Via Modem
Indicate whether the console is
connected directly to the
system or a modem is used to
connect.
Configuring Your System 3-13
Feature
Choices or
Display Only
Description
Size
[0]
Size of ft Memory is specified (MB)
Start Address
-
Shows the start address of ft Memory (view
only)
Your Setting
Boot Menu
Use the up or down arrow keys to select a device, then press the <+> or <->
keys to move the device higher or lower in the boot priority list.
Boot Device Priority Menu
Boot Priority
Device
Description
1.
ATAPI CD-ROM
Drive
Attempts to boot from an
ATAPI CD-ROM drive.
2.
Removable
Devices
Attempts to boot from a
diskette drive.
3.
Hard Drive
Attempts to boot from a hard
drive device.
4.
Intel UNDI, PXE2.0 (Build 071)
Attempts to boot from a PXR
server.
Your Setting
Exit Menu
You can make the following selections on the Exit Menu. Select an option using
the up or down arrow keys, then press <Enter> to execute the option. Pressing
<Esc> does not exit this menu. You must select one of the items from the menu
or menu bar to exit.
Exit Menu
Choices
Description
Save Changes and Exit
Exits System Setup after saving all changes to CMOS.
Exit Without Saving Changes
Exits System Setup without saving setup data to CMOS.
Get Default Value
Loads default values for all Setup items.
Load Previous Values
Loads previous values from CMOS for all Setup items.
Save Changes
Writes all Setup item values to CMOS.
3-14 Configuring Your System
Fast!Util Utility
The Fast!Util utility detects the SCSI host adapters on the PCI board and on
option SCSI controller boards. However, the Fast!Util is only used when an
optional SCSI Controller is installed and is used mainly to set the transfer rate of
connected SCSI device.
Use the Fast!Util to:
!
Change default values
!
Check and/or change SCSI device settings that may conflict with those of
other devices in the server
Running the Fast!Util
You access the Fast!Util when you turn on or reboot your system.
To run the Fast!Util utility, perform the following procedure:
1. Power-on or reboot the system.
2. The following message appears on the video monitor:
Press Alt-Q for Fast!Util...
3. Press Ctrl+Q to run this utility. The Fast!Util starts and the Fast!Util
Options Menu is displayed listing the following selections.
Fast!Util Options
Menu
Configuration Settings
Scan SCSI Bus
SCSI Disk Utility
Select Host Adapter
Exit Fast!Util
4. Highlight Select Host Adapter using the cursor keys and press ENTER.
5. The Select Host Adapter screen is displayed. Select the proper adapter.
Note: Do Not select Adapter QLA12160 Ultra3 5800 it
is the on-board SCSI host adapter.
6. Highlight one of the displayed Adapter Types with the cursor keys and press
ENTER.
7. The display returns to the Fast!Util Options menu where you can continue to
change the system SCSI configuration parameters. The name of the selected
host adapter is displayed in the upper left-hand corner of the screen.
Configuring Your System 3-15
Configuration Settings Menu
The Configuration Settings Menu lists the following selections.
Configuration Settings
Menu
Host Adapter Settings
SCSI Device Settings
SCSI Bus Settings
Autoconfigure SCSI Devices
Selectable Boot Settings
Restore Default Adapter
Settings
Raw Nvram Data
Host Adapter Settings Submenu
Feature
Choices or
Display Only
Description
BIOS Address
—
(Display Only).
BIOS Revision
—
(Display Only).
Interrupt Level
—
(Display Only).
Host Adapter BIOS
Enabled
Disabled
Specify whether the BIOS
extension of the host adapter
is enabled or disabled.
PCI Bus DMA Burst
Enabled
Disabled
Specify whether the DMA burst
transfer on the PCI bus is
enabled or disabled.
CDROM Boot
Enabled
Disabled
Specify whether the start from
CD-ROM is enabled or
disabled.
Adapter
Configuration
Auto
Manual
Safe
Specify whether the adapter
configuration is set
automatically by BIOS,
manually, or safely.
Drivers Load RISC
Enabled
Disabled
Specify whether the load of
RISC codes is enabled or
disabled.
>4Gbyte
Addressing
Enabled
Disabled
Specify whether hard disks of
4 GB or larger are used or not
used.
Fast Command
Porting
Enabled
Disabled
Factory set. Do not change.
3-16 Configuring Your System
Your Setting
SCSI Device Settings Submenu
Feature
Choices or Display Only
Description
Disconnects OK
Yes
No
Specify whether the
disconnection of SCSI devices
from the SCSI bus is enabled
or disabled.
Check Parity
Your Setting
Yes
No
Specify whether the parity
check is provided or is not
provided.
Yes
No
Specify whether more than one
LUN number are given to SCSI
ID.
Enable LUNs
Enable PPR
Factory set. Do not change.
Yes
No
Factory set. Do not change.
Enable Device
Yes
No
Yes
No
Specify whether the wide (32
bits) transfer is enabled or
disabled.
Yes
No
Specify whether the
synchronous transfer is
enabled or disabled.
Negotiate Wide
Negotiate
Synchronous
Tagged Queuing
Factory set. Do not change.
Yes
No
Sync Offset
00, 02, 04, 06, 08, 10, 12, 14,
16, 18, 20, 22, 24
Transfer Rate
(Mbytes/sec)
Sync Period
Exec Throttle
9
160 (Ultra3 SCSI)
10
80 (LVD SCSI)
12
40 (Ultra SCSI)
25
20 (Fast SCSI)
40
12.5
1, 4, 8, 16, 32, 64, 128, 255
Select the proper offset value in
synchronous transfer.
Select the proper speed in
synchronous transfer.
Factory set. Do not change.
Configuring Your System 3-17
SCSI Bus Settings Submenu
Feature
Choices or Display Only
Description
SCSI Bus SCSI ID
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Specify the SCSI bus ID value.
Value 7 is set for SCSI Bus 0 and
value 6 is set for SCSI Bus 1.
SCSI Bus Reset
Enabled
Disabled
Make the reset valid or invalid for
SCSI buses.
SCSI Bus Reset
Delay
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Factory set. Do not change.
SCSI Bus
Termination
Auto
High only
Disabled
Enabled
Your Setting
Set the termination resistance of
the SCSI bus.
Autoconfigure SCSI Device Submenu
When "Autoconfigure SCSI Device" is selected the screen for setting the
information on the device connected to the host adapter appears.
The parameters (choices) and their default settings are the same as those listed
in the table for "SCSI Device Settings."
Notes: Always check the SCSI ID of the target device
before changing the SCSI bus settings and SCSI IDs.
The default settings at shipment are identical for both SCSI
bus 0 and SCSI bus 1.
The following items can be changed by setting the Adapter
Configuration in "SCSI Device Setting" to Manual.
-
Enable Device
Enable LUNs
Negotiate Wide
Negotiate Sync
Tagged Queuing
Sync Offset
Sync Period
Exec Throttle
3-18 Configuring Your System
Selectable Boot Settings Submenu
Feature
Choices or Display Only
Description
Your Setting
Selectable SCSI
Boot
Enabled
Disabled
Specify whether the boot from the
SCSI device can be selected or
not selected.
SCSI Bus
0
1
Select the bus to which the started
SCSI device is connected.
SCSI Boot ID
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Set the SCSI ID of the started
SCSI device.
SCSI Boot LUN
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Select the number of the LUN to
which the started SCSI device is
bound.
Restore Default Settings Submenu
When "Restore Default Settings" is selected the screen for returning the setting
values to the default values is displayed.
Note: After restoring the default settings you must set
the SCSI ID for SCSI Bus 1 to the value 6. Also, under the
"Host Adapter Settings Submenu" the >4Gbyte Addressing
must be set to "Enabled".
Raw NVRAM Data Submenu
When "Raw NVRAM Data" is selected the information on NVRAM installed in
the host adapter is displayed in hexadecimal format and can not be edited. This
function is only provided to solve problems.
Scan SCSI Bus
When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the list of
devices connected to each SCSI bus is displayed in the order of SCSI IDs. The
information to be displayed includes the vendor (device manufacturer), product
name, and firmware revision.
Configuring Your System 3-19
SCSI Disk Utility
When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the utility
menu appears that is used to format or verify the connected SCSI devices.
! CAUTION
Devices can be processed in SCSI buses and SCSI IDs. Be
careful not to forget the selected bus and ID.
The selection of "Continue With Format" in "Low-Level
Format" causes all data in disks to be lost.
!
Low-Level Format
Physically formats the device selected in "Continue With Format." If you
select "Do Not Format Disk", the prior menu displayed reappears.
!
Verify Disk Media
Verifies the device selected in "Continue With Verify." If you select "Do
Not Verify Media," the prior menu displayed reappears.
!
Select Different Disk
Selects another SCSI device on the same SCSI bus.
Select Host Adapter
When "Select Host Adapter" is selected from the "Fast!Util Options" menu, the
list of the host adapters installed in the main system is displayed. Select the
adapter for which the settings are modified.
Note: Do Not select Adapter QLA1280 Single
Ended/LVD 5800 it is used for built-in hard disk.
The utility menu appears which is used to format or verify the connected SCSI
devices.
Exit
After modifying the settings, press ENTER several times to display the
"Fast!Util Options" menu. If you select "Exit Fast!UTIL"from the menu, the
screen for terminating Fast!UTIL appears.
However, if the settings are different from those before the start, the screen
prompting you to save the settings appears before the display of the termination
screen.
3-20 Configuring Your System
The "Configuration Settings Modified" screen selections are as follows.
Configuration Settings Modified
Save Changes
Do not save changes
The termination screen "Exit Fast!UTIL" selections are as follows.
Exit Fast!UTIL
Reboot System
Return to FAST!UTIL
Configuring Your System 3-21
Configuring System Jumpers
Before You Begin
Only a qualified technical person should perform the procedures in this section.
! CAUTION
Electrostatic discharge (ESD) can damage the system
boards. Modify system boards only at an ESD workstation.
Otherwise, wear an antistatic wrist strap attached to chassis
ground.
The jumper blocks on the PCI board located in the PCI module (one PCI board
per PCI module) enable you to set specific operating parameters for your
system. A jumper is a small plastic-encased conductor (shorting plug) that slips
over two jumper pins.
Figure 3-1 shows the location of the system jumpers.
B
11 9
A
7 5
3 1
12 10 8 6
4 2
J27
J25
A
PCI board
B
System jumpers
Figure 3-1. System Jumpers
3-22 Configuring Your System
Table 3-1 lists the System Jumpers and their factory default settings.
! CAUTION
DO NOT change any other switch jumper settings. Any
change may cause the server to fail or malfunction.
Table 3-1. System Jumper Summary
Jumper On/Off
(default in bold)
What it does at system reset.
CMOS clear*
Off, Protect
On, Erase
Preserves the contents of CMOS.
Clears CMOS.
3–4
Password disable
Off, Enable
On, Disable
Enables password protection.
Disables the password.
5–6
Reserved
Off, Not Used
Reserved. Do Not Change.
7–8
Reserved
Off, Not Used
Reserved. Do Not Change.
9–10
Reserved
Off, Not Used
Reserved. Do Not Change.
11–12
Spare
Off, Not Used
On, Spare
Provides a spare jumper.
Jumpers
Function
1–2
*Clearing CMOS returns the system to its factory default settings.
Configuring Your System 3-23
Moving System Jumpers
! CAUTION
Before doing the procedures in this section, make sure that
your system is powered off and unplug the AC power cords
from the back of the chassis. Failure to disconnect power
before moving the jumpers can result in personal injury and
equipment damage.
Observe static precautions. Use an antistatic wrist strap.
To configure the system jumpers on the PCI board:
1. Perform steps 1 through 5 of subsection Modifying the PCI Board in
chapter 4.
Note: Use the same jumper settings for both PCI
module s.
2. Locate the position of the system jumpers that you are changing on the PCI
board. To change a jumper setting, use a pair of needle-nose pliers or your
fingers to remove the jumper from its current location, see Figure 3-2.
Position the jumper over the two pins for the desired setting and press it onto
the pins. Be careful not to bend the pins. Refer to Table 3-1 for system
jumper settings.
Figure 3-2 Moving a Jumper (Shorting Plug)
3. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
3-24 Configuring Your System
Clearing CMOS and Password
To clear CMOS and password:
1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter
4.
2. Remove the spare jumper from pins 11 and 12 on system jumper block, see
Figure 3-1.
3. If clearing CMOS, reinstall the spare jumper on pins 1 and 2 (CMOS clear)
of system jumper block. Otherwise, go to next step.
4. If clearing password, reinstall the spare jumper on pins 3 and 4 (Password
disable) of system jumper block. Otherwise, go to next step.
5. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
6. While waiting for POST to complete, press the F2 key to enter BIOS setup.
This automatically clears CMOS and all passwords, provided you exit and
save the BIOS setup.
7. Repeat step 1 of these procedures.
8. Remove the jumper you just installed on the system jumper block and place
it back on pins 11 and 12 as the spare jumper.
9. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
10. If specifying a new password run the BIOS Setup Utility as described earlier
in this chapter.
Configuring Your System 3-25
4
CRU Replacement and Upgrades
!
General Information
!
Precautions
!
Preparing Your System For Upgrade
!
Opening And Closing The Front Bezel
!
Replacing CPU Modules
!
Replacing Or Adding Processors
!
Replacing Or Adding Dimms
!
Replacing A PCI Module
!
Installing PCI Adapter Boards
!
Installing A Hard Disk Drive
General Information
This chapter contains procedures for removing and installing customerreplaceable units (CRUs) and step-by-step instructions for upgrading your
server system. When you disassemble any part of the server, note the orientation
and placement of any cables or shielding that you remove.
! WARNING
The DC push button on/off switchs on the PCI modules do
not turn off system AC power. Also, +5vdc is present on the
system boards whenever the AC power cord is connected
between the system and an AC outlet. Before performing
any procedures that require the server to be off, first power
off the DC by pushing the power on/off button. Make sure
your system is powered off and the AC power cord is
unplugged from the system. Failure to disconnect power
before opening your system can result in personal injury and
equipment damage.
! CAUTION
Operating your system with the access cover removed can
damage system components. For proper cooling and airflow,
always replace the access cover before powering on.
4-2 CRU Replacement and Server Upgrades
Precautions
The following warnings and cautions apply throughout this chapter. Only a
technically qualified person should integrate and configure the system.
The only procedures that can safely be done with the system power on is
removing or installing (hot-swapping) an SCA disk drive/carrier assembly in the
SCSI hot-swap drive cage, or hot swapping a CPU or PCI module. Note that
hot-swapping a PCI module or a CPU module requires that the other module be
operating properly. For any other procedures inside the system, turn off system
power and disconnect the AC power cord (s).
! WARNING
Before doing any procedures in this chapter that require the
server to be off, make sure that your system is powered off
and unplug all AC power cords. Failure to disconnect power
before opening your system can result in personal injury and
equipment damage.
System power on/off. The DC push-button on/off switches
DO NOT turn off the system AC power. To remove power
from system, you must unplug the AC power cords (from
wall outlets or power supply).
Hazardous conditions, power supply. Hazardous voltage,
current, and energy levels are present inside the module
power supplies. There are no user serviceable parts inside
these supplies; servicing should be done by technically
qualified personnel.
Hazardous conditions, devices & cables. Hazardous
electrical conditions may be present on power, telephone,
and communication cables. Turn off the system and
disconnect the power cords, telecommunications systems,
networks, and modems attached to the system before
opening it. Otherwise, personal injury or equipment damage
can result.
CRU Replacement and Server Upgrades 4-3
! CAUTION
Electrostatic discharge (ESD) and ESD protection. ESD
can damage disk drives, boards, and other parts. This
system can withstand normal levels of environmental ESD
while you are hot-swapping SCSI hard drives or hotswapping a failed fan module or power supply. However, we
recommend that you do all procedures in this chapter only at
an ESD workstation. If one is not available, provide some
ESD protection by wearing an antistatic wrist strap attached
to chassis ground (any unpainted metal surface) on your
system when handling parts.
ESD and handling boards. Always handle boards carefully.
They can be extremely sensitive to ESD. Hold boards only
by their edges. After removing a board from its protective
wrapper or from the system, place it component-side up on a
grounded, static-free surface. Use a conductive foam pad if
available but not the board wrapper. Do not slide board over
any surface.
Chassis covers, proper cooling and airflow. For proper
cooling and airflow, always install the chassis top cover
before turning on the system. Operating it without the cover
in place can damage system parts.
Contact your sales representative or dealer for a list of approved optional
peripheral devices.
4-4 CRU Replacement and Server Upgrades
Preparing Your System for Upgrade
Always observe the following guidelines when replacing or installing devices in
your system.
!
Your fault-tolerant server allows you to remove, install, and replace
devices while the server is in continuous operation. However, when it is
necessary to work on the server with its power off, you must use the
Windows 2000 shut down procedures, power off the server, and
disconnect all the power cords and interface cables.
!
To remove a CPU module or PCI module while the system is in an
operational state the module must be disabled (placed into off-line status)
by using the server utility of the ESMPRO/ServerAgent or the
ESMPRO/ServerManager from the management PC on the network.
Then after a new module is installed it must be reenabled by using the
server utility of the ESMPRO/ServerAgent or the
ESMPRO/ServerManager.
Note: The system default automatically boots a module,
once installed.
!
Do not remove a CRU when its amber status LED indicator is on. This
indicates that the CRU is operating in simplex mode (i.e., its duplex
partner is not functional) and removing it will cause the system to fail.
!
Provide the same hardware configuration for both group 1 and group 2.
!
Ensure that the installed devices have the same specifications,
performance, and features.
Have the following tools available:
!
Phillips screwdriver (#2 bit)
!
flat-head screwdriver
!
small needle nose pliers
!
pen or pencil
!
utility knife
!
ESD workstation or antistatic wrist strap (recommended.)
CRU Replacement and Server Upgrades 4-5
Opening and Closing the Front Bezel
The front bezel covers built-in components of the server such as the POWER
switch, CD-ROM drive, and hard disks.
The tower model server has a door-type bezel (it can also be detached). The
rack-mount model server has a cover-like detachable bezel
You need to open the front bezel to access the POWER switch, CD-ROM drive
or hard disk.
IMPORTANT:
! Without using the security key, you cannot open or detach
the front bezel.
! It is not recommended to use the server with its bezel
detached.
Tower Model
Insert the security key into the slot and turn it to release the lock. Hold the
handle on the left side of the bezel and pull it. After closing the front bezel, lock
it with the key for security. See Figure 4-1.
Release
Lock
Figure 4-1. Unlocking the Front Bezel (Tower Model)
4-6 CRU Replacement and Server Upgrades
Rack-mount Model
The rack-mount model server is equipped with a detachable front bezel. See
Figure 4-2.
Detach
Follow the steps below to detach the front bezel:
1. Insert the security key into the slot and turn it with a little pressure to release
the lock.
Release
Lock
Figure 4-2. Unlocking the Front Bezel (Rack-mount Model)
2. Hold the right side of the front bezel lightly and pull it open.
3. Detach the bezel from the main unit by sliding it to the left a little to
disengage the tabs from the frame. See Figure 4-3.
Tabs
Frame
Figure 4-3. Opening the Front Bezel (Rack-mount Model)
Attach
To attach the front bezel, engage the tabs on the frame on the left side of the
main unit. After attaching and closing the front bezel, lock it with the key for
security.
CRU Replacement and Server Upgrades 4-7
Replacing CPU Modules
Your system contains two redundant CPU modules that are accessible from the
front of the server unit.
The following subsections provide the procedures for removing and installing
CPU modules.
Removing a CPU Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Bezel earlier in this
chapter.
3. Ensure that the CPU module is off-line by viewing its status LED indicators
(See Figure 4-4 and Table 1-3) The state of the status LEDs should be as
follows:
Status LED 1: Red
Status LED 2: Off
Thumbscrews
LED 1
LED 2
Figure 4-4. CPU Module Status LED Indicators
4. Unscrew the thumbscrews securing the locking handle to the CPU module.
See Figure 4-4.
4-8 CRU Replacement and Server Upgrades
5. Pull the release levers to their unlocked position. This disconnects the CPU
module from its backplane. Then pull the CPU module out of the chassis
until the locking latch engages. See Figure 4-5.
Locking latch
Figure 4-5. Module Locking Latch
6. Then, with the assistance of another person, push downwards (tower model)
or to the right (rack-mount model) on the locking latch and carefully remove
the module from the server unit and place it on a flat sturdy surface.
Installing a CPU Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Position the locking latches on the front of the CPU module in the unlocked
position.
3. With the assistance of another person, support the CPU module with both
hands and carefully slide it into the chassis until it is firmly seated in its
connector.
4. Push the locking handles all the way their locked position. See Figure 4-6.
CRU Replacement and Server Upgrades 4-9
Figure 4-6. Locking the CPU Module in the Chassis.
5. Hand-tighten the two thumbscrews that fasten the CPU module locking
latches to the cabinet.
Note: Hand-tighten the thumbscrews only as much as
required to activate the interlock switch that allows power to
be applied to the CPU module.
6. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Bezel earlier in this
chapter.
4-10 CRU Replacement and Server Upgrades
Replacing or Adding Processors
The following subsections provide the procedures for removing and installing
the Xeon processor. Use these procedures when replacing or adding processors
to your system. When adding a second processor to a CPU module an identical
processor must be added to the other CPU module to provide total system
redundancy and mirroring. Each processor includes a thermal cool sheet (heat
radiation sheet) and a heat sink. Each processor installs in a processor socket on
a CPU board located in the CPU module.
Note: Your system may have up to two processors on a
CPU board. All installed processors must be matched for
speed. If replacing a processor, the replacement processor
must match the speed of all installed processors. If
upgrading a processor, all processors must be upgraded to
match.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Update the CPU board
using an antistatic wrist strap attached to chassis ground.
! WARNING
If the system was running, any processor and heat sink
installed is hot. To avoid the possibility of a burn, let the
components cool for 10 minutes before continuing with these
procedures.
Installing a Processor
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the three screws from the top and rear of the CPU module securing
its top cover. See Figure 4-7.
3. Remove the top cover of the CPU module by sliding it slightly towards the
rear of the module until it stops and its hooks disengage from the tab slots in
the module chassis and then pull it straight up. See Figure 4-7.
CRU Replacement and Server Upgrades 4-11
Figure 4-7. Removing the Three Screws Securing the Top cover of the CPU Module
4. Locate the two processor sockets on the CPU board inside the CPU module.
See Figure 4-8.
CPU #2
CPU #1
Figure 4-8. CPU Board Component Locations
5. Remove the CPU air duct from the processors and the anti-dust sheet from
the empty processor socket. See Figure 4-9
4-12 CRU Replacement and Server Upgrades
Figure 4-9. Removing the CPU Air Duct
6. Raise the lever on the socket to its up position. See Figure 4-10.
Figure 4-10. Raising the Socket Lever
7. Position the processor over the processor socket so that its pins align with
the socket holes. See Figure 4-11.
Note: Both the processor and processor socket have
different pin assignments at two of its four corners to prevent
misinsertion. Check the orientation pin mark and pin
assignment on the socket to mount the processor correctly.
CRU Replacement and Server Upgrades 4-13
Figure 4-11. Installing the Processor
8. Gently apply pressure equally over the top surface of the processor until it
seats in the socket. The processor should fit, do not force the processor into
the socket. Push the socket lever down until it snaps into the locked position.
See Figure 4-12.
Figure 4-12. Installing a Processor
9. Very carefully apply the thermal interface material (heat radiation sheet) on
top of the processor so that it is completely covered. See Figure 4-13.
Notes: The thermal interface material is very fragile, it
must be handled very carefully. If the cooling sheet is
damaged, it must be replaced with a new one. Reuse of the
cooling sheet is not permitted.
Do not stick multiple cooling sheets on a processor, only one
is needed. Keep any remaining cooling sheets as spares.
4-14 CRU Replacement and Server Upgrades
Figure 4-13. Installing the Thermal Cooling Sheet
10. Position the heat sink on the processor. See Figure 4-14.
Figure 4-14. Installing the Processor Heat Sink
11. Install both heat sink clips as follows:
! CAUTION
Do not allow the heat sink to rock back and forth while
securing the heat sink clips. If the CPU becomes dislodged
from the socket, catastrophic failure may occur.
 Place the heat sink clip on the center tab of the retention module and
rotate the clip towards the heat sink to engage the center tab (1).
Repeat this step with the second clip (2). See Figure 4-15.
CRU Replacement and Server Upgrades 4-15
 While ensuring the heat sink is level and secure with one hand, snap
one end of the clip down over the corresponding tab on the retention
module (3). Then snap the opposite corner clip (4). Snap the
remaining end of the clips down over the corresponding tabs (5) (6).
Be sure the clip is adequately engaged with the tab. Ensure the heat
sink is absolutely level.
2
6
4
3
5
1
Figure 4-15. Securing the Processor Heatsink
12. Attach the CPU air duct removed in Step 5.
13. Install the CPU module top cover removed in Step 2, securing it with three
screws.
14. Install the CPU module into the system cabinet following procedures
previously detailed in this chapter.
15. Power on the CPU module and reboot the system to ensure POST does not
display any error messages. If error messages are displayed, see the POST
error messages listed in Chapter 5.
16. To operate a multi-processor system, do the following:
If in “Computer” of Device Manager, [Driver] is set to “ACPI single
processor PC,” change it to “ACPI multi-processor PC” and restart the
server to update the system.
Removing a Processor
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the top cover of the CPU module. See Installing a Processor earlier
in this chapter.
3. Locate the processor on the CPU board. See Installing a Processor earlier in
this chapter.
4. Remove the CPU air duct. See Figure 4-9.
4-16 CRU Replacement and Server Upgrades
! WARNING
If the system was running, any processor and heat sink
installed is hot. To avoid the possibility of a burn, let the
components cool for 10 minutes before continuing with these
procedures.
5. Remove the heat sink from the top of the processor by inserting a small
screwdriver into the slots on its heat sink clips. Release the clip pressure
points in the order (1-6) shown in Figure 4-16.
5
2
4
3
1
6
Figure 4-16. Removing the Processor Heatsink
6. Swing its processor socket lever up until it is in the unlocked position and
carefully remove the processor. See Figure 4-17.
Figure 4-17. Removing the Processor
8. Install an anti-dust sheet on the CPU socket. Place the adhesive part of the
sheet on the opposite side of the socket lever.
9. Attach the CPU air duct removed in Step 5.
10. Install the CPU module top cover removed in Step 2, securing it with three
screws.
CRU Replacement and Server Upgrades 4-17
11. Install the CPU module into the system cabinet following procedures
previously detailed in this chapter.
12. Power on the CPU module and reboot the system to ensure POST does not
display any error messages. If error messages are displayed, see the POST
error messages listed in Chapter 5.
4-18 CRU Replacement and Server Upgrades
Replacing or Adding DIMMs
The following subsections provide the procedures for configuring and upgrading
system memory. Use these procedures when replacing or adding dual inline
memory modules (DIMMs) to your system. When adding or changing memory
in a CPU module the same changes must be must be made to the other CPU
module to provide total system redundancy and mirroring.
The CPU board contains six DIMM sockets (see Figure 4-18). DIMMs should
be installed in the six sockets starting from the lowest number (DIMM #1) to the
highest number (DIMM #6). Each 168-pin socket can hold a single 72-bit
DIMM module with 128MB, 256MB or 512MB of memory. DIMMS must be
installed in pairs of the same memory capacity (i.e., three groups of two DIMMs
each.)
Note: When replacing or upgrading DIMMs the
replacement DIMMs must be of the same specifications of
all the installed DIMMs.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Add or replace DIMMs
on the CPU board using an antistatic wrist strap attached to
chassis ground.
CPU #2
A
B
C
D
E
F
CPU #1
A
B
C
D
E
F
Group 1
Group 2
Group 3
DIMM #1
DIMM #2
DIMM #3
DIMM #4
DIMM #5
DIMM #6
Figure 4-18. DIMM Component Layout
CRU Replacement and Server Upgrades 4-19
Installing DIMMs
When properly installed, the DIMM module is oriented at an angle of 90
degrees relative to the CPU board.
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the three screws from the top and rear of the CPU module securing
its top cover. See Figure 4-7.
3. Remove the top cover of the CPU module by sliding it slightly towards the
rear of the module until it stops and its hooks disengage from the tab slots in
the module chassis and then pull it straight up. See Figure 4-7.
4. If you are replacing an existing DIMM, perform "Removing DIMMs" later
in this chapter and then go to step 7. Otherwise, continue with the next step.
5. Spread the latch levers located on both ends of the DIMM socket just
enough to unlock the DIMM cover and remove it (see Figure 4-19).
Note: A DIMM cover is always mounted in an empty
DIMM socket.
Figure 4-19. Removing a DIMM Cover
6. Holding the DIMM module only by its edges, remove it from its antistatic
package.
! CAUTION
Observe static precautions. Use an antistatic wrist strap.
Hold DIMMs only by their edges.
7. DIMMs are keyed so they can only be inserted one way. Position the DIMM
over the socket on the CPU board. The notches in the bottom edge of the
DIMM mates with the raised bumps in the DIMM socket. See Figure 4-20.
8. Press down evenly on the DIMM until it seats correctly. The socket levers
are not tools to aid in the insertion, only to keep the DIMM's in place and to
aid in extraction. The levers should automatically click in place once the
DIMM is fully inserted.
4-20 CRU Replacement and Server Upgrades
Figure 4-20. Installing a DIMM
9. Repeat steps 5 through 8 to install additional DIMMs.
10. Install the CPU module top cover removed in Step 2, securing it with three
screws.
11. Install the CPU module into the system cabinet following procedures
previously detailed in this chapter.
12. Power on the CPU module and reboot the system to ensure POST does not
display any error messages. If error messages are displayed, see the POST
error messages listed in Chapter 5.
Removing DIMMs
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the top cover of the CPU module. See Installing a Processor earlier
in this chapter.
3. Spread the latch levers located on both ends of the DIMM socket just
enough to unlock the DIMM and remove it (see Figure 4-21). Store the
DIMM in an antistatic package.
! CAUTION
Observe static precautions. Use an antistatic wrist strap.
Hold DIMMs only by their edges.
Figure 4-21. Removing a DIMM
4. Repeat Steps 3 to remove additional DIMMs.
CRU Replacement and Server Upgrades 4-21
5. If you are replacing DIMMs, perform Installing DIMMs earlier in this
chapter, otherwise continue with the next step.
6. Install a DIMM cover in the now empty socket. See Installing DIMMs
earlier in this chapter.
7. Install the CPU module top cover removed in Step 2, securing it with three
screws.
8. Install the CPU module into the system cabinet following procedures
previously detailed in this chapter.
9. Power on the CPU module and reboot the system to ensure POST does not
display any error messages. If error messages are displayed, see the POST
error messages listed in Chapter 5.
Replacing a PCI Module
Your system contains two redundant PCI modules that are accessible from the
front of the server unit.
The following subsections provide the procedures for removing and installing
PCI modules.
Removing a PCI Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Bezel earlier in this
chapter.
3. Ensure that the PCI module is off-line by viewing its status LED indicators
(See Figure 4-22). The state of the status LEDs should be as follows:
Fail lamp:
Red
State lamp:
Off
4-22 CRU Replacement and Server Upgrades
Thumbscrews
LED 1
LED 2
Figure 4-22. PCI Module Status LED Indicators
4. Disconnect (if connected) all PCI cables and the network cable from the rear
of the PCI module.
5. Unscrew the knurled screws securing the locking handle to the PCI module.
See Figure 4-22.
6. Pull the release levers to their unlocked position. This disconnects the PCI
module from its backplane. Then pull the PCI module out of the chassis until
the locking latch engages. See Figure 4-23.
Locking latch
Figure 4-23. Module Locking Latch
7. Then, with the assistance of another person, push downwards (tower model)
or to the right (rack-mount model) on the locking latch and carefully remove
the module from the server unit and place it on a flat sturdy surface.
CRU Replacement and Server Upgrades 4-23
Installing a PCI Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Position the locking latches on the front of the PCI module in the unlocked
position.
3. With the assistance of another person, support the PCI module with both
hands and carefully slide it into the chassis until it is firmly seated in its
connector.
4. Push the locking handles all the way their locked position. See Figure 4-24.
Figure 4-24. Locking the PCI Module in the Chassis.
5. Hand-tighten the two thumbscrews that fasten the PCI module locking
latches to the cabinet.
Note: Hand-tighten the thumbscrews only as much as
required to activate the interlock switch that allows power to
be applied to the CPU module.
7. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Bezel earlier in this
chapter.
4-24 CRU Replacement and Server Upgrades
Installing PCI Adapter Boards
This subsection describes how to install PCI adapter boards. Use these
procedures when adding or replacing PCI adapter boards in your system. When
adding, but not replacing a PCI adapter board in a PCI module an identical PCI
adapter board must be added to the other PCI module to continue total system
redundancy and mirroring.
Notes: All installed PCI adapter boards must have the
same specifications and performance characteristics in order
to provide total system redundancy and mirroring.
The PCI module board, is located in the PCI module and can have up to two 64bit PCI adapter boards and one 32-bit adapter board installed in its expansion
slots. However one VGA video board is already installed in each module in the
standard configuration. See Figure 4-25.
Note: PCI expansion slot #1 is dedicated to the
standard video graphics board.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Only handle PCI
adapter boards using an antistatic wrist strap attached to
chassis ground.
PCI #1 Video Board
PCI #2
PCI #3
Figure 4-25. PCI Adapter Board Expansion Slots
1. Remove the appropriate PCI module from the server chassis. See Removing
a PCI Module earlier in this chapter.
2. Remove the three screws from the top and rear of the CPU module securing
its top cover. See Figure 4-26.
CRU Replacement and Server Upgrades 4-25
3. Remove the top cover of the CPU module by sliding it slightly towards the
rear of the module until it stops and its hooks disengage from the tab slots in
the module chassis and then pull it straight up. See Figure 4-26.
Figure 4-26. Removing the Three Screws Securing the Top cover of the PCI Module
4. Identify the slot to which you want to install a PCI board and remove the
connector cap.
IMPORTANT: Carefully keep the removed connector cap.
5. To install a long card, loosen the set screw and slide the board retainer
bracket towards the front of the PCI module., and secure it with the set
screw. See Figure 4-27.
Screw
Bracket
Figure 4-27. Adjusting the Board Bracket
6. If present, unscrew the set, and remove the rear slot cover. Save the slot
cover for future use. See Figure 4-28.
7. Remove the PCI Board Retaining bracket by pulling it straight up and away
from the module. See Figure 4-28.
4-26 CRU Replacement and Server Upgrades
PCI Board
Retainer Bracket
Rear Slot Cover
Figure 4-28. Rear Slot Cover and Retainer Bracket Locations
8. Holding the PCI board by its top edge or upper corners, firmly press the
board into the PCI expansion slot on the PCI module board. The tapered foot
of the PCI board retaining bracket must fit into the mating slot in the
expansion slot frame. See Figure 4-29. Be sure to Align the PCI board with
the guide rail groove and insert the board slowly.
PCI Board
Figure 4-29. Installing the PCI Board.
NOTE: Check to see if the edge of the bracket (taper)
is inserted into a slot of the chassis. In the case of a
long board, check also to see if its other edge is
inserted into the bracket guide.
9. Install the PCI board retaining bracket. See Figure 4-30.
CRU Replacement and Server Upgrades 4-27
PCI Board
Retainer Bracket
Figure 4-30. Installing the PCI Board Retaining Bracket.
10. If installing a long PCI board, slide the bracket towards the rear of the
module to fasten the other edge of the board. Tighten the bracket screw. See
Figure 4-31.
Screw
Bracket
Figure 4-31. Adjusting the Card Bracket to Secure long PCI Boards.
11. Install the PCI module top cover, securing it with three screws.
12. Install the PCI module into the system cabinet following procedures
previously detailed in this chapter.
13. Connect the network cables and option board cables.
14. Power on the PCI module and reboot the system to ensure POST does not
display any error messages. If error messages are displayed, see the POST
error messages listed in Chapter 5.
15. Boot the PCI module using the NEC ESMPRO Manager or the ft series
utility to establish a dual configuration.
4-28 CRU Replacement and Server Upgrades
Installing a Hard Disk Drive
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front bezel on the tower cabinet or front bezel on the
rack-mount system. See Opening and Closing the Front Bezel found earlier
in this chapter.
3. Determine which hard disk drive bay slot will house the new hard drive.
4. Remove the drive carrier from the system. See Figure 4-32.
Note: The dummy carriers are provided to maintain
proper cooling. Leave the dummy carriers in unused slots,
and keep all removed dummy drive carriers for future use.
! CAUTION
Do not insert your hand or any tool into the slot with the disk
tray or dummy drive carrier removed. Failure to follow this
caution may cause an electric shock or fire.
A
B
C
Figure 4-32. Unlocking and Removing a Drive Carrier
Note: Observe static precautions. Use an antistatic
wrist strap.
5. Remove four screws securing the empty tray within the drive carrier
removed in Step 4.
6. Remove the new disk drive from its protective wrapper and place it on an
antistatic surface.
CRU Replacement and Server Upgrades 4-29
7. Secure the drive in the drive carrier with the four screws supplied with the
disk drive. See Figure 4-33.
Figure 4-33. Mounting the Hard Drive into the Drive Carrier
8. Firmly hold the hard disk drive (with the tray provided) and handle, and
insert it into the slot.
IMPORTANT:
!
Carefully hold the hard disk drive with both hands.
!
.Push the hard disk drive until the handle engages with the
frame.
Figure 4-34. Installing the hard Drive
9. Slowly close the handle. See Figure 4-34. The handle is locked when a
"click" is heard.
10. Install the front bezel.
4-30 CRU Replacement and Server Upgrades
Removing a Hard Disk Drive
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Determine which hard disk drive bay slot contains the hard drive you want
to remove.
4. Grasp the handle of the hard disk’s carrier and unlock the lever located at the
bottom of the carrier handle, see Figure 4-35. The hard disk carrier will
come out approximately 1/2-inch so that its handle is fully accessible in
order to pull the carrier the rest of the way out of the bay.
Note: After the drive is disconnected from its backplane
wait approximately 10 seconds for the drive to spin down
before removing it from the storage bay.
Figure 4-35. Removing a Hard Disk Drive
5. Remove the hard disk drive and place it in an antistatic wrapper.
6. If another hard disk drive is not going to be installed into the vacant slot then
a dummy drive carrier must be. This will ensure proper system cooling.
7. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
CRU Replacement and Server Upgrades 4-31
Hot-Swapping a Hard Drive
If you are swapping out a faulty hard drive, you can determine which drive to
remove by checking its Disk Drive Status LEDs. See “Status LED Indicator
Descriptions” in Chapter 1.
Note: When the Disk Error LED indicates a drive fault
(steady amber light), you can remove the drive and swap in
a replacement at any time without needing to power down
the system. Drive manufacturer's caution against moving a
drive that is still spinning because of possible damage to the
drive. Also, when the Disk Error LED indicates that the hard
disk drive is being rebuilt (flashing amber light) do not
remove the drive.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Check all the hard disk drive status LEDs to confirm which faulty drive to
remove. Each drive has two status indicators located on its front handle. See
Table 1-2. Disk Drive Status LED Panel Indicators in Chapter 1.
Note: Depending on the drive fault, the drive may be
still spinning when you remove it. Follow the next step
exactly when removing drives.
4. Grasp the handle of the hard disk’s carrier and unlock the lever located at the
bottom of the carrier handle, see Figure 4-34. Pull the faulty drive out of the
bay far enough to disengage the drive connector from the backplane. Wait
approximately 10 seconds until the drive spins down, then remove the drive
from the bay.
Note: Observe static precautions. Use an antistatic
wrist strap.
5. Place the removed hard drive on an antistatic surface.
6. Remove the replacement drive from its protective wrapper and place it on an
antistatic surface. If a drive carrier was not shipped with the replacement
drive, use the carrier from the removed drive.
7. Place the removed hard drive in an antistatic wrapper.
8. Perform steps 5 through 10 of Installing a Hard Disk Drive.
4-32 CRU Replacement and Server Upgrades
5
Problem Solving
!
Problem Solving
!
Static Precautions
!
Troubleshooting Checklists
!
Diagnostic Procedures
!
Specific Problems and Corrective Actions
!
Problems with the Network
!
PCI Installation Tips
!
Error Messages and Beep Codes
!
How to Identify BIOS and BMC Revision Levels
Problem Solving
This chapter helps you identify and solve problems that may occur during system
installation or while using your system. The first section of this chapter tells you how to
reset your system in the event of problems. The next few sections provide
troubleshooting checklists and procedural steps that help you isolate specific system
problems. The last section includes BIOS, system, and disk status user information.
Fault-tolerant systems require both hardware and software-based methods of
troubleshooting system hardware. Hardware-based troubleshooting relies on status LED
indicators and error messages either displayed on a monitor or LCD panel. Softwarebased troubleshooting is achieved by way of the server manager. Information about
hardware failures is viewed from various sources:
!
Status LEDs on each hardware component
!
Alarm messages on the system monitor and LCD panel
!
Windows 2000 Event Log
!
System inventory from the Server Manager
The failed system component related to an error condition is identified as a Customer
Replaceable Unit (CRU) of which most are hot-pluggable and redundant.
! WARNING
The DC push-button on/off switch on the front of the PCI module
does not turn off the system AC power. Also, +5vdc is present on
some of the system boards whenever the AC power cord is
connected between the system and an AC outlet. Before doing the
procedures in this manual, make sure that your system is powered
off and unplug the AC power cords from the back of the chassis.
Failure to disconnect power before opening your system can result in
personal injury and equipment damage
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other
components. You can provide some ESD protection by wearing an antistatic wrist strap
attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep
them in their protective packaging when they are not installed in your system.
5-2 Problem Solving
Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems that occur at
initial system startup, when you run new application software, and after the system
hardware and software have been running correctly.
Initial System Startup
Incorrect installation or configuration usually causes problems that occur at initial
system startup. Hardware failure is a less frequent cause. If you have problems during
initial system startup, review the following checklist.
Checklist
!
Are the system power cords properly connected to the system and plugged into a
NEMA 5-15R outlet (100-120 VAC), a NEMA 6-15R outlet (200-240 VAC), or an
UPS that meets the power specifications of the system?
!
Is AC power available at the wall outlet?
!
Did you press the power on/off push-button switch on the PCI Module to turn the
system on (power on LED should be lit)?
!
Are all cables correctly connected and secured?
!
Are all jumpers and switch settings on option boards and peripheral devices correct?
To check these settings, refer to the manufacturer’s documentation that comes with
them. If applicable, ensure that there are no conflicts; for example, two option boards
sharing the same interrupt.
!
Are all switch and jumper settings on internal boards and drives correct?
!
Are the CPU modules and PCI modules fully seated in their bays? Refer to Chapter 4
for installation instructions?
!
Are all peripheral devices installed correctly?
!
Are all option boards and disk drives installed correctly
!
Is the system hard disk drive properly formatted or configured?
!
Is the operating system properly loaded? Refer to the operating system
documentation.
!
Are all drivers properly installed? For information about installing drivers, refer to
your Network Operating System Configuration Guide.
!
Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? For
information about running these utilities, refer to the Configuring Your System
chapter 3.
If the above items are all correct, but the problem reoccurs, refer to Diagnostic
Procedures in this chapter.
Problem Solving 5-3
Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following checklist.
Checklist
!
Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
!
Is the software an authorized copy? If not, obtain an authorized copy of the software.
Unauthorized copies often do not work.
!
If you are running the software from a diskette, is it a good copy?
!
If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
!
If you are running the software from a CD-ROM disk is the disk scratched or dirty?
!
Are the correct device drivers installed?
!
Is the software correctly configured for the system?
!
Are you using the software correctly?
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problems persist with the software, contact the software vendor's customer service
representative.
5-4 Problem Solving
After System Has Been Running Correctly
Problems that occur after the system hardware and software have been running
correctly often indicate equipment failure. However, many situations that are easy to
correct can also cause such problems. If you have problems after the system has been
running correctly, check the following checklist.
Checklist
!
If you are running the software from a diskette or CD-ROM, try a new copy of the
software or try a different floppy disk or CD-ROM disk to see if the problem occurs
on all the disks.
!
If you are running the software from a hard disk drive, try running it from a floppy
diskette. If the software runs correctly, there may be a problem with the copy on the
hard disk. Reinstall the software on the hard disk drive and try running it again.
Make sure all the necessary files are installed.
!
If the problem recurs, you may need to reformat the hard disk drive. The hard disk
drive, the drive controller, or the system device backplane board set may be
defective.
!
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.
!
If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note: Voltage spikes can corrupt or destroy data files on the
drive. If you are experiencing voltage spikes on the power line, install
a surge suppresser between the power outlet and the system power
cord.
If the problem recurs after you have checked and corrected all of the above items, refer
to Diagnostic Procedures in this chapter.
Problem Solving 5-5
Diagnostic Procedures
This section provides a more detailed approach to diagnosing and identifying problems
and then locating their sources.
Error Checking
Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and
checks all boards, processors, keyboard, and mouse.
If POST finds an error, it displays an error message. Refer to the Error Message section
in this chapter for an explanation of each error message.
Troubleshooting Guide
Use the following troubleshooting procedures to help you identify a problem. These
general procedures lead you through the following:
!
Preparing the system for diagnosing problems
!
Monitoring POST while it is running
!
Verifying proper operation of key system LEDs
!
Confirming loading of the operating system.
Preparing the System for Diagnosing Problems
To prepare the system for diagnosing problems, perform the following:
Note: Before disconnecting any peripheral cables from the
system, turn off the system and any external peripheral devices.
Failure to do so can cause permanent damage to the system and/or
the peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect all devices from
the system except the keyboard and video monitor.
2. Make sure the system power cords are plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the
system. Turn on the video monitor. Set its brightness and contrast controls to at least
two-thirds of their maximum ranges (refer to the documentation supplied with your
video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is
no diskette in drive A. Otherwise, place a diskette containing the operating system
files in drive A.
5. Turn on the system. If the power indicator LED does not light, refer to Power Light
Does Not Light found later in this chapter.
5-6 Problem Solving
Monitoring POST
Each time you turn on the system, the Power-On Self-Test (POST) runs automatically
and checks the CPU modules, PCI modules, keyboard, mouse, and most installed
peripheral devices.
During the memory test, POST displays the amount of memory that it is able to access
and test. Depending on the amount of memory, it may take several minutes to complete
the memory test. When the memory test completes, the following is displayed:
Press <F2> to enter SETUP
Press <F2> to enter BIOS SETUP. When the utility appears, follow the instructions on
your monitor to configure BIOS. See Chapter 3, "Configuring Your System." If you do
not press <F2>, the above message remains for a few seconds, the boot process
continues, and the system beeps once. Then this message appears:
Operating System not found
If you do not press <F2>, the boot process continues and this message appears:
™
Press <Alt Q> to enter Fast!Util Utility!
Press <Alt Q> if you want to configure SCSI devices in your system. When the utility
appears, follow the instructions on your monitor to configure the SCSI host adapter
settings and run the SCSI disk utilities. See Chapter3, Configuring Your System. If you
choose not to run Fast!Util ™ Utility, the boot process continues.
After POST completes, the system beeps once.
If POST finds an error, it displays an error message and, in case there is a problem with
the display, it emits a series of long and short beeps. Write down any beep code
emitted. This information is useful to your service representative.
Refer to the “Error Messages” section in this chapter for a list of items to check for each
error code and for an explanation of the error beep codes.
The POST Tests table at the end of this chapter lists keys active during POST and
provides a description of errors that may occur.
The BIOS indicates errors by writing an error code to the standard logging area in the
Extended BIOS Data Area, and by displaying a message on the screen, which is
sometimes preceded by the POST Error Code. The error code will also be logged to the
Event Logging area.
Report any error code to your service representative.
Problem Solving 5-7
POST Keys and Errors
Action/Message
Description
If POST Beeps Before
Video Appears
Initialization failed before video initialized. Most beep code
errors are fatal; initialization cannot continue. Refer to the
section “Error Messages” in this chapter.
If Monitor Displays Error
Note error; press F1 to continue boot or F2 to enter Setup.
Refer to the section “Error Messages” in this chapter.
To Enter Setup
Setup changes specific options, then writes to CMOS,
NVRAM. Press F2 during initialization to run Setup. If you do
not press F2, the boot process continues.
Enter BOOT Diskette
If prompted, insert the boot diskette.
Verifying Proper Operation of Key System Indicators
As POST determines the system configuration, it tests for the presence of each mass
storage device installed in the system. As each device is checked, its activity indicator
should turn on briefly. Check for the following:
!
Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette
Drive Activity Indicator Does Not Light” in this chapter.
!
If there is a hard disk drive or SCSI devices installed in the system, does the hard
disk drive activity indicator turn on briefly? If not, refer to Hard Disk Drive Activity
Indicator Does Not Light in this chapter.
Confirming Loading of the Operating System
Once the system boots up, the operating system prompt appears on the screen. The
prompt varies according to the operating system. If the operating system prompt does
not appear, refer to Problems with Application Software found later in this chapter.
5-8 Problem Solving
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!
Power LED does not light
!
No beep or incorrect beep pattern
!
No characters appear on screen
!
Characters on the screen appear distorted or incorrect
!
Diskette drive activity LED does not light
!
Hard disk drive activity LED does not light
!
CD-ROM drive activity LED does not light
!
Problems with application software
!
The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
!
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
!
Is the power turned on to the AC outlet? Is there a blown fuse or breaker?
!
Is the system connected to a 110 or 208 VAC source?
!
Is the system operating normally? If so, the power LED is probably defective.
!
Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
Incorrect or No Beep Code
Check the following:
!
Is the speaker operating?
If the system operates normally, but there was no beep, the speaker may be defective. If
the speaker is enabled, but the speaker does not function, contact your service
representative or authorized dealer for assistance..
Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.
Problem Solving 5-9
No Characters Appear on Screen
Check the following:
!
Is the keyboard working? Check to see if the Num Lock light is functioning.
!
Is the video display monitor plugged in and turned on? Many modern video monitors
shut down when inactive and may require a moment to warm up when activated.
!
Are the brightness and contrast controls on the video monitor properly adjusted?
!
Are the video monitor switch settings correct?
!
Is the video monitor signal cable properly installed?
!
Is the video controller installed?
If you are using an add-in video controller board, do the following:
1. Verify that the video controller board is fully seated in its connector in the I/O
module (and verify that the video monitor is plugged in to the ACTIVE video
controller).
2. Reboot the system for changes to take effect.
3. If there are still no characters on the screen after rebooting the system and POST
emits a beep code, write down the beep code you hear. This information is useful
for your service representative. See “Post Error Codes and Messages” later in this
chapter.
4. POST emits one long beep and two short beeps pattern to indicate a possible
problem with the video display controller. If you do not receive a beep code and
characters do not appear, the video display monitor or video controller may have
failed. You can verify this by trying the monitor on another system or trying a
different monitor on this system. Contact your service representative or authorized
dealer for assistance.
Characters are Distorted or Incorrect
Check the following:
!
Are the brightness and contrast controls properly adjusted on the video display?
Refer to the documentation supplied with your video display.
!
Are the video monitor's signal and power cables properly installed?
!
If the problem persists, the video monitor may be faulty or it may be the incorrect
type. Contact your service representative for assistance.
5-10 Problem Solving
Diskette Drive Activity LED Does Not Light
Check the following:
! Are the diskette drive's power and signal cables properly installed?
!
Are all relevant switches and jumpers on the diskette drive set correctly?
!
Is the diskette drive properly configured?
!
Is the diskette drive activity light always on? If so, the signal cable may be plugged
in incorrectly.
Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For
information about running BIOS Setup, refer to Configuring Your System, Chapter 3.If
the problem persists, there may be a problem with the diskette drive, device backplane
boards, or drive signal cable. Contact your service representative for assistance.
Problem Solving 5-11
CD-ROM Drive Activity Light Does Not Light
Check the following:
!
Is the power and signal cable to the CD-ROM drive properly installed?
!
Are all relevant switches and jumpers on the drive set correctly?
!
Is the drive properly configured?
!
Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, perform the following:
!
Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
!
Verify a different copy of the software to see if the problem is with the copy that you
are using.
!
Make sure all cables are installed correctly.
!
Verify that the PCI board jumpers are set correctly. Refer to the Configuring Your
System, Chapter 3 for jumper settings.
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.
Bootable CD-ROM Is Not Detected
Check the following:
!
Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your
BIOS Setup (F2) configuration.
5-12 Problem Solving
Problems with the Network
Diagnostics pass, but the connection fails:
!
Make sure the network cable is securely attached.
The controller stopped working when an add-in adapter was installed:
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
!
The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
!
Run the diagnostics.
PCI Installation Tips
Certain drivers may require interrupts that are not shared with other PCI drivers. The
BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices. For
certain drivers, it may be necessary to alter settings so that interrupts are not shared.
Problem Solving 5-13
Error Messages and Beep Codes
This section describes the MWA/ESMPRO error messages, POST error codes and
messages, and the POST error beep codes.
MWA/ESMPRO Error Messages
If the server system detects an error while operating (power on) or while the power is
off, these error messages may be viewed using ESMPRO or MWA Managers. Refer to
ESMPRO and MWA documentation included on the EXPRESSBUILDER CD for more
information on viewing error messages using these applications.
Table 5-1 below lists the error messages viewed with ESMPRO Manager or MWA
Manager. Included in the error messages are actions for you to remove and replace
certain Customer Replaceable Units (CRUs). These actions are numbered to indicate
the order in which to perform them.
5-14 Problem Solving
Error Message
STATUS LED
Color State
Suspected module
Description
Procedure
= A =
AmbientTempAlm00 Amber
AmbientTempAlm02 Amber
Blink CPU module
Lit CPU module
AmbientTempAlm07 Amber
AmbientTempAlm09 Amber
Blink CPU module
Lit CPU module
= B =
BMC Unsync
BMC0 Not Ready
BMC1 Not Ready
= C =
Cor0 +12vAlm 00
Green
Green
PCI module #1
Blink PCI module #1
Blink PCI module #2
The BMC cannot be synchronized. Contact your sales agent.
PCI module’s BMC is disconnected If disconnection continues for a
while, contact your sales agent.
Amber
Blink PCI module #1
Cor0 +12vAlm 02
Amber
Cor0 +12vAlm 07
Amber
Cor0 +12vAlm 09
Amber
12-V power voltage alarm (lower
limit)
Fatal 12-V power voltage alarm
(lower limit)
12-V power voltage alarm (upper
limit)
Fatal 12-V power voltage alarm
(upper limit)
2.5-V power voltage alarm (lower
limit)
Fatal 2.5-V power voltage alarm
(lower limit)
2.5-V power voltage alarm (upper
limit)
Fatal 2.5-V power voltage alarm
(upper limit)
Cor0 +2.5vAlm 00 Amber
Cor0 +2.5vAlm 02 Amber
Cor0 +2.5vAlm 07 Amber
Cor0 +2.5vAlm 09 Amber
Cor0 +3.3vAlm 00 Amber
Cor0 +3.3vAlm 02 Amber
Cor0 +3.3vAlm 07 Amber
Cor0 +3.3vAlm 09 Amber
Cor0
00
Cor0
02
Cor0
07
Cor0
09
Cor0
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+5.0vAlm 00 Amber
Cor0 +5.0vAlm 02 Amber
Cor0 +5.0vAlm 07 Amber
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Temperature alarm (lower limit)
Fatal temperature alarm (lower
limit)
Temperature alarm (upper limit)
Fatal temperature alarm (upper
limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(lower limit)
3.3-V power voltage alarm (upper
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(lower limit)
3.3-V power voltage alarm (upper
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Contact your sales agent.
Contact your sales agent.
Contact your sales agent.
Problem Solving 5-15
Error Message
STATUS LED
Cor0 +5.0vAlm 09 Amber
Lit
Cor0
00
Cor0
02
Cor0
07
Cor0
09
Cor0
+5.0vsAlm
Amber
+5.0vsAlm
Amber
+5.0vsAlm
Amber
+5.0vsAlm
Amber
-12vAlm 00
Amber
Cor0 -12vAlm 02
Amber
Cor0 -12vAlm 07
Amber
Suspected module
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
Lit
PCI module #1
Blink PCI module #1
5-16 Problem Solving
Description
Fatal 5-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
-12-V power voltage alarm (lower
limit)
Fatal -12-V power voltage alarm
(lower limit)
-12-V power voltage alarm (upper
limit)
Procedure
Contact your sales agent.
Cor0 -12vAlm 09
STATUS LED
Suspected module
Color State
Amber
Lit PCI module #1
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Cor0
Green
Green
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Blink
Blink
Blink
Lit
Blink
Lit
Blink
Blink
Blink
Blink
Blink
Cor0 offline
Green
Blink PCI module #1
PCI module logically isolated
Cor0 removed
Green
Blink PCI module #1
PCI module detached
Cor0 Temp Alm 00 Amber
Cor0 Temp Alm 02 Amber
Blink PCI module #1
Lit PCI module #1
Cor0 Temp Alm 07 Amber
Cor0 Temp Alm 09 Amber
Blink PCI module #1
Lit PCI module #1
Cor1 +12vAlm 00
Amber
Blink PCI module #2
Cor1 +12vAlm 02
Amber
Cor1 +12vAlm 07
Amber
Cor1 +12vAlm 09
Amber
Temperature alarm (lower limit)
Fatal temperature alarm (lower
limit)
Temperature alarm (upper limit)
Fatal temperature alarm (upper
limit)
12-V power voltage alarm (lower
limit)
Fatal 12-V power voltage alarm
(lower limit)
12-V power voltage alarm (upper
limit)
Fatal 12-V power voltage alarm
(upper limit)
2.5-V power voltage alarm (lower
limit)
Fatal 2.5-V power voltage alarm
(lower limit)
2.5-V power voltage alarm (upper
limit)
Fatal 2.5-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
Error Message
Bus
Bus
CLK
CLK
CLK
CLK
FAN
FAN
FAN
FAN
FAN
PERR 01
SERR 01
Alm 00
Alm 02
Alm 07
Alm 09
Alm 01
Alm 02
Alm 03
Alm 04
Alm 05
Cor1 +2.5vAlm 00 Amber
Cor1 +2.5vAlm 02 Amber
Cor1 +2.5vAlm 07 Amber
Cor1 +2.5vAlm 09 Amber
Cor1 +3.3vAlm 00 Amber
Lit
PCI module #1
PCI module #1
CLOCK board
CLOCK board
CLOCK board
CLOCK board
PCI module #1
PCI module #1
PCI module #1
PCI module #1
PCI module #1
PCI module #2
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
Description
Fatal -12-V power voltage alarm
(upper limit)
PCI bus parity error
Fatal PCI bus error
Clock alarm (lower limit)
Fatal Clock alarm (lower limit)
Clock alarm (upper limit)
Fatal Clock alarm (upper limit)
Cooling fan1 alarm
Cooling fan2 alarm
Cooling fan3 alarm
Cooling fan4 alarm
Cooling fan5 alarm
Procedure
Contact your sales agent.
Check to see if dust is
accumulated on the internal
fans. Check also if the fan
cables are connected securely.
If not solved by the above,
contact your sales agent.
Start the PCI module by ft sever
utility or dismount and remount
that module. If not solved by the
above, contact your sales agent.
Dismount and remount the PCI
module. If not solved by the
above, contact your sales agent.
Check to see if dust is
accumulated on the internal
fans. Check also if the fan
cables are connected securely.
If not solved by the above,
contact your sales agent.
Contact your sales agent.
Problem Solving 5-17
STATUS LED
Suspected module
Color State
Cor1 +3.3vAlm 02 Amber
Lit PCI module #2
Error Message
Cor1 +3.3vAlm 07 Amber
Blink PCI module #2
Cor1 +3.3vAlm 09 Amber
Cor1
00
Cor1
02
Cor1
07
Cor1
09
Cor1
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+5.0vAlm 00 Amber
Lit
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
Cor1 +5.0vAlm 02 Amber
Cor1 +5.0vAlm 07 Amber
PCI module #2
Lit
PCI module #2
Blink PCI module #2
Cor1 +5.0vAlm 09 Amber
Lit
PCI module #2
Cor1 +5.0vsAlm
00
Cor1 +5.0vsAlm
02
Amber
Cor1 +5.0vsAlm
07
Cor1 +5.0vsAlm
09
Cor1 -12vAlm 00
Amber
Cor1 -12vAlm 02
Amber
Cor1 -12vAlm 07
Amber
Cor1 -12vAlm 09
Amber
Lit
PCI module #2
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Cor1
Green
Green
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Amber
Blink
Blink
Blink
Lit
Blink
Lit
Blink
Blink
Blink
Blink
Blink
PCI module #2
PCI module #2
CLOCK board
CLOCK board
CLOCK board
CLOCK board
PCI module #2
PCI module #2
PCI module #2
PCI module #2
PCI module #2
Bus
Bus
CLK
CLK
CLK
CLK
FAN
FAN
FAN
FAN
FAN
PERR 01
SERR 01
Alm 00
Alm 02
Alm 07
Alm 09
Alm 01
Alm 02
Alm 03
Alm 04
Alm 05
Blink PCI module #2
Amber
Lit
Blink PCI module #2
Amber
Amber
PCI module #2
Lit
PCI module #2
Blink PCI module #2
Lit
PCI module #2
Blink PCI module #2
5-18 Problem Solving
Description
Fatal 3.3-V power voltage alarm
(lower limit)
3.3-V power voltage alarm (upper
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(lower limit)
3.3-V power voltage alarm (upper
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
-12-V power voltage alarm (lower
limit)
Fatal -12-V power voltage alarm
(lower limit)
-12-V power voltage alarm (upper
limit)
Fatal -12-V power voltage alarm
(upper limit)
PCI bus parity error
Fatal PCI bus error
Clock alarm (lower limit)
Fatal Clock alarm (lower limit)
Clock alarm (upper limit)
Fatal Clock alarm (upper limit)
Cooling fan1 alarm
Cooling fan2 alarm
Cooling fan3 alarm
Cooling fan4 alarm
Cooling fan5 alarm
Procedure
Contact your sales agent.
Check to see if dust is
accumulated on the internal
fans. Check also if the fan
cables are connected securely.
If not solved by the above,
contact your sales agent.
Cor1 offline
STATUS LED
Suspected module
Color State
Green Blink PCI module #2
PCI module logically isolated
Cor1 removed
Green
Blink PCI module #2
PCI module detached
Cor1 Temp Alm 00 Amber
Cor1 Temp Alm 02 Amber
Blink PCI module #2
Lit PCI module #2
Cor1 Temp Alm 07 Amber
Cor1 Temp Alm 09 Amber
Blink PCI module #2
Lit PCI module #2
CPU
CPU
CPU
CPU
CPU
Temperature alarm (lower limit)
Fatal temperature alarm (lower
limit)
Temperature alarm (upper limit)
Fatal temperature alarm (upper
limit)
CPU#1 internal error
CPU#2 internal error
CPU#1 internal error
CPU#2 internal error
CPU#1 thermal change error
(upper limit)
CPU#2 thermal change error
(upper limit)
CPU#1 thermal change error
(upper limit)
CPU#2 thermal change error
(upper limit)
+12-V power voltage alarm (lower
limit)
Fatal +12-V power voltage alarm
(lower limit)
+12-V power voltage alarm (upper
limit)
Fatal +12-V power voltage alarm
(upper limit)
12-V power voltage alarm (lower
limit)
Fatal 12-V power voltage alarm
(lower limit)
12-V power voltage alarm (upper
limit)
Fatal 12-V power voltage alarm
(upper limit)
1.5-V power voltage alarm (lower
limit)
Fatal 1.5-V power voltage alarm
(lower limit)
Error Message
IERR 00
IERR 01
IERR 20
IERR 21
T-Trip 00
Green
Green
Green
Green
Green
Blink
Blink
Blink
Blink
Blink
CPU T-Trip 01
Green
Blink CPU module #1
CPU T-Trip 20
Green
Blink CPU module #2
CPU T-Trip 21
Green
Blink CPU module #2
CPU0
00
CPU0
02
CPU0
07
CPU0
09
CPU0
+12ss Alm
Amber
Blink CPU module #1
+12ss Alm
Amber
+12ss Alm
Amber
+12ss Alm
Amber
+12v Alm 00 Amber
CPU0 +12v Alm 02 Amber
CPU0 +12v Alm 07 Amber
CPU0 +12v Alm 09 Amber
CPU0 +1.5v Alm
00
CPU0 +1.5v Alm
02
Amber
Amber
Lit
CPU module #1
CPU module #1
CPU module #2
CPU module #2
CPU module #1
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Description
Procedure
Start the PCI module by ft sever
utility or dismount and remount
that module. If not solved by the
above, contact your sales agent.
Dismount and remount the PCI
module. If not solved by the
above, contact your sales agent.
Check to see if dust is
accumulated on the internal
fans. Check also if the fan
cables are connected securely.
If not solved by the above,
contact your sales agent.
Contact your sales agent.
Problem Solving 5-19
Error Message
STATUS LED
Suspected module
Color State
Amber Blink CPU module #1
CPU0 +1.5v Alm
07
CPU0 +1.5v Alm
Amber
09
CPU0 +2.5vAlm 00 Amber
Lit
Blink CPU module #1
CPU0 +2.5vAlm 02 Amber
CPU0 +2.5vAlm 07 Amber
Lit
+2.5VcAlm
Amber
+2.5VcAlm
Amber
+2.5VcAlm
Amber
+2.5VcAlm
Amber
+3.3vAlm 00 Amber
Lit
Lit
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+3.3vsAlm
Amber
+5.0vAlm 00 Amber
Lit
Lit
+5.0vsAlm
Amber
+5.0vsAlm
Amber
+5.0vsAlm
Amber
+5.0vsAlm
Amber
broken
Green
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
CPU0 +5.0vAlm 09 Amber
CPU0
00
CPU0
02
CPU0
07
CPU0
09
CPU0
CPU module #1
Blink CPU module #1
CPU0 +5.0vAlm 02 Amber
CPU0 +5.0vAlm 07 Amber
CPU module #1
Blink CPU module #1
CPU0 +3.3vAlm 09 Amber
CPU0
00
CPU0
02
CPU0
07
CPU0
09
CPU0
CPU module #1
Blink CPU module #1
CPU0 +3.3vAlm 02 Amber
CPU0 +3.3vAlm 07 Amber
CPU module #1
Blink CPU module #1
CPU0 +2.5vAlm 09 Amber
CPU0
00
CPU0
02
CPU0
07
CPU0
09
CPU0
CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
Lit
CPU module #1
Blink CPU module #1
5-20 Problem Solving
Description
1.5-V power voltage alarm (upper
limit)
Fatal 1.5-V power voltage alarm
(upper limit)
2.5-V power voltage alarm (lower
limit)
Fatal 2.5-V power voltage alarm
(lower limit)
2.5-V power voltage alarm (upper
limit)
Fatal 2.5-V power voltage alarm
(upper limit)
2.5-V power voltage alarm (lower
limit)
Fatal 2.5-V power voltage alarm
(lower limit)
2.5-V power voltage alarm (upper
limit)
Fatal 2.5-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(lower limit)
3.3-V power voltage alarm (upper
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(upper limit)
Fatal 3.3-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower
limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
CPU module breakdown
Procedure
Contact your sales agent.
CPU0 FAN Alm 01
CPU0 FAN Alm 03
CPU0 FAN Alm 04
STATUS LED
Suspected
Stat
module
Color
e
Amber Blink CPU module #1
Amber Blink CPU module #1
Amber Blink CPU module #1
Cooling fan1 alarm
Cooling fan2 alarm
Cooling fan3 alarm
CPU0 offline
Green Blink CPU module #1
PCI module logically isolated
CPU0 removed
Green Blink CPU module #1
PCI module detached
CPU0 Temp Alm 00
CPU0 Temp Alm 02
Amber Blink CPU module #1
Amber Lit CPU module #1
CPU0 Temp Alm 07
CPU0 Temp Alm 09
Amber Blink CPU module #1
Amber Lit CPU module #1
Temperature alarm (lower limit)
Fatal temperature alarm (lower
limit)
Temperature alarm (upper limit)
Fatal temperature alarm (upper
limit)
CPU0 VccpAlm 00
Amber Blink CPU module #1
CPU0 VccpAlm 02
Amber
CPU0 VccpAlm 07
Amber Blink CPU module #1
CPU0 VccpAlm 09
Amber
CPU0 Vtt Alm 00
Amber Blink CPU module #1
CPU0 Vtt Alm 02
Amber
CPU0 Vtt Alm 07
Amber Blink CPU module #1
CPU0 Vtt Alm 09
Amber
Error Message
Lit
Lit
Lit
Lit
CPU module #1
CPU module #1
CPU module #1
CPU module #1
Description
CPU operating voltage alarm
(lower limit) (VCCP)
Fatal CPU operating voltage
alarm (lower limit) (VCCP)
CPU operating voltage alarm
(upper limit) (VCCP)
Fatal CPU operating voltage
alarm (upper limit) (VCCP)
1.25-V power voltage alarm
(lower limit)
Fatal 1.25-V power voltage
alarm (lower limit)
1.25-V power voltage alarm
(upper limit)
Fatal 1.25-V power voltage
alarm (upper limit)
Procedure
Check to see if dust is
accumulated on the
internal fans. Check also if
the fan cables are
connected securely. If not
solved by the above,
contact your sales agent.
Start the PCI module by ft
sever utility or dismount
and remount that module.
If not solved by the above,
contact your sales agent.
Dismount and remount the
PCI module. If not solved
by the above, contact your
sales agent.
Check to see if dust is
accumulated on the
internal fans. Check also if
the fan cables are
connected securely. If not
solved by the above,
contact your sales agent.
Contact your sales agent.
Problem Solving 5-21
STATUS LED
Suspected
module
Color State
CPU00 Temp Alm Amber Blink CPU module #1
00
CPU00 Temp Alm Amber Lit CPU module #1
02
CPU00 Temp Alm Amber Blink CPU module #1
07
CPU00 Temp Alm Amber Lit CPU module #1
09
CPU01 Temp Alm Amber Blink CPU module #1
00
CPU01 Temp Alm Amber Lit CPU module #1
02
CPU01 Temp Alm Amber Blink CPU module #1
07
CPU01 Temp Alm Amber Lit CPU module #1
09
CPU2 +12ss Alm Amber Lit
CPU module #2
02
Description
Procedure
CPU#1 temperature alarm
(lower limit)
CPU#1fatal temperature alarm
(lower limit)
CPU#1temperature alarm
(upper limit)
CPU#1 fatal temperature
alarm (upper limit)
CPU#2 temperature alarm
(lower limit)
CPU#2 fatal temperature
alarm (lower limit)
CPU#2 temperature alarm
(upper limit)
CPU#2 fatal temperature
alarm (upper limit)
Fatal 12-V power voltage
alarm (lower limit)
Check to see if dust is
accumulated on the
internal fans. Check also
if the fan cables are
connected securely. If
not solved by the above,
contact your sales
agent.
CPU2
07
CPU2
09
CPU2
00
CPU2
02
CPU2
07
CPU2
09
CPU2
00
CPU2
02
CPU2
07
CPU2
09
CPU2
00
CPU2
02
CPU2
07
CPU2
09
12-V power voltage alarm
(upper limit)
Fatal 12-V power voltage
alarm (upper limit)
12-V power voltage alarm
(lower limit)
Fatal 12-V power voltage
alarm (lower limit)
12-V power voltage alarm
(upper limit)
Fatal 12-V power voltage
alarm (upper limit)
1.5-V power voltage alarm
(lower limit)
Fatal 1.5-V power voltage
alarm (lower limit)
1.5-V power voltage alarm
(upper limit)
Fatal 1.5-V power voltage
alarm (upper limit)
2.5-V power voltage alarm
(lower limit)
Fatal 2.5-V power voltage
alarm (lower limit)
2.5-V power voltage alarm
(upper limit)
Fatal 2.5-V power voltage
alarm (upper limit)
Error Message
+12ss Alm Amber Blink CPU module #2
+12ss Alm Amber
Lit
CPU module #2
+12v Alm
Amber Blink CPU module #2
+12v Alm
Amber
+12v Alm
Amber Blink CPU module #2
+12v Alm
Amber
+1.5vAlm
Amber Blink CPU module #2
+1.5vAlm
Amber
+1.5vAlm
Amber Blink CPU module #2
+1.5vAlm
Amber
+2.5vAlm
Amber Blink CPU module #2
+2.5vAlm
Amber
+2.5vAlm
Amber Blink CPU module #2
+2.5vAlm
Amber
Lit
Lit
Lit
Lit
Lit
Lit
5-22 Problem Solving
CPU module #2
CPU module #2
CPU module #2
CPU module #2
CPU module #2
CPU module #2
Contact your sales
agent.
Contact your sales
agent.
STATUS LED
Suspected
module
Color State
CPU2 +2.5VcAlm Amber Blink CPU module #2
00
CPU2 +2.5VcAlm Amber Lit CPU module #2
02
CPU2 +2.5VcAlm Amber Blink CPU module #2
07
CPU2 +2.5VcAlm Amber Lit CPU module #2
09
CPU2 +3.3vAlm Amber Blink CPU module #2
00
CPU2 +3.3vAlm Amber Lit CPU module #2
02
CPU2 +3.3vAlm Amber Blink CPU module #2
07
CPU2 +3.3vAlm Amber Lit CPU module #2
09
CPU2 +3.3vsAlm Amber Blink CPU module #2
00
CPU2 +3.3vsAlm Amber Lit CPU module #2
02
CPU2 +3.3vsAlm Amber Blink CPU module #2
07
CPU2 +3.3vsAlm Amber Lit CPU module #2
09
CPU2 +5.0vAlm Amber Blink CPU module #2
00
CPU2 +5.0vAlm Amber Lit CPU module #2
02
CPU2 +5.0vAlm Amber Blink CPU module #2
07
CPU2 +5.0vAlm Amber Lit CPU module #2
09
CPU2
Amber Blink CPU module #2
+5.0vsAlm00
CPU2
Amber Lit CPU module #2
+5.0vsAlm02
CPU2
Amber Blink CPU module #2
+5.0vsAlm07
CPU2
Amber Lit CPU module #2
+5.0vsAlm09
CPU2 broken
Green Blink CPU module #2
CPU2 FAN Alm
Amber Blink CPU module #2
01
CPU2 FAN Alm
Amber Blink CPU module #2
03
CPU2 FAN Alm
Amber Blink CPU module #2
04
Error Message
Description
Procedure
Contact your sales
2.5-V power voltage alarm
agent.
(lower limit)
Fatal 2.5-V power voltage
alarm (lower limit)
2.5-V power voltage alarm
(upper limit)
Fatal 2.5-V power voltage
alarm (upper limit)
3.3-V power voltage alarm
(lower limit)
Fatal 3.3-V power voltage
alarm (lower limit)
3.3-V power voltage alarm
(upper limit)
Fatal 3.3-V power voltage
alarm (upper limit)
3.3-V power voltage alarm
(lower limit)
Fatal 3.3-V power voltage
alarm (lower limit)
3.3-V power voltage alarm
(upper limit)
Fatal 3.3-V power voltage
alarm (upper limit)
5-V power voltage alarm
(lower limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm
(upper limit)
Fatal 5-V power voltage alarm
(upper limit)
5-V power voltage alarm
(lower limit)
Fatal 5-V power voltage alarm
(lower limit)
5-V power voltage alarm
(upper limit)
Fatal 5-V power voltage alarm
(upper limit)
CPU module breakdown
Cooling fan 1 alarm
Check to see if dust is
accumulated on the
Cooling fan 2 alarm
internal fans. Check also
if the fan cables are
Cooling fan 3 alarm
connected securely. If
not solved by the above,
contact your sales
agent.
Problem Solving 5-23
CPU2 offline
STATUS LED
Color State
Green Blink
Suspected
module
CPU module #2
CPU2 removed
Green Blink
CPU module #2
The CPU module has come
off.
CPU2
00
CPU2
02
CPU2
07
CPU2
09
Temp Alm
Amber Blink
CPU module #2
Temp Alm
Amber Lit
CPU module #2
Temp Alm
Amber Blink
CPU module #2
Temp Alm
Amber Lit
CPU module #2
Temperature alarm (lower
limit)
Fatal temperature alarm
(lower limit)
Temperature alarm (upper
limit)
Fatal temperature alarm
(upper limit)
CPU2
00
CPU2
02
CPU2
07
CPU2
09
CPU2
VccpAlm
Amber Blink
CPU module #2
VccpAlm
Amber Lit
CPU module #2
VccpAlm
Amber Blink
CPU module #2
VccpAlm
Amber Lit
CPU module #2
Error Message
VttAlm 00 Amber Blink
CPU module #2
CPU2 VttAlm 02 Amber Lit
CPU module #2
CPU2 VttAlm 07 Amber Blink
CPU module #2
CPU2 VttAlm 09 Amber Lit
CPU module #2
CPU20
00
CPU20
02
CPU20
07
CPU20
09
CPU21
00
CPU21
02
CPU21
07
CPU21
09
TempAlm
Amber Blink
CPU module #2
TempAlm
Amber Lit
CPU module #2
TempAlm
Amber Blink
CPU module #2
TempAlm
Amber Lit
CPU module #2
TempAlm
Amber Blink
CPU module #2
TempAlm
Amber Lit
CPU module #2
TempAlm
Amber Blink
CPU module #2
TempAlm
Amber Lit
CPU module #2
5-24 Problem Solving
Description
Procedure
The CPU module has been
logically disconnected.
Start the PCI module by
ft sever utility or
dismount and remount
that module. If not
solved by the above,
contact your sales
agent.
Dismount and remount
the PCI module. If not
solved by the above,
contact your sales
agent.
Check to see if dust is
accumulated on the
internal fans. Check also
if the fan cables are
connected securely. If
not solved by the above,
contact your sales
agent.
CPU operating voltage alarm
(lower limit) (VCCP)
Fatal CPU operating voltage
alarm (lower limit) (VCCP)
CPU operating voltage alarm
(upper limit) (VCCP)
Fatal CPU operating voltage
alarm (upper limit) (VCCP)
1.25-V power voltage alarm
(lower limit)
Fatal 1.25-V power voltage
alarm (lower limit)
1.25-V power voltage alarm
(upper limit)
Fatal 1.25-V power voltage
alarm (upper limit)
Contact your sales
agent.
CPU#1 temperature alarm
(lower limit)
Fatal CPU#1 temperature
alarm (lower limit)
CPU#1 temperature alarm
(upper limit)
Fatal CPU#1 temperature
alarm (upper limit)
CPU#2 temperature alarm
(lower limit)
Fatal CPU#2 temperature
alarm (lower limit)
CPU#2 temperature alarm
(upper limit)
Fatal CPU#2 temperature
alarm (upper limit)
Check to see if dust is
accumulated on the
internal fans. Check also
if the fan cables are
connected securely. If
not solved by the above,
contact your sales
agent.
Error Message
STATUS LED
Color State
Suspected
module
Description
Procedure
= D =
DUMP Request!
Off
-
DUMP switch request
= F =
FRB Processing
Off
-
During POST execution or OS The server is operating
start processing
normally.
= M =
Memory U-Err
01
Memory U-Err
02
Memory U-Err
03
Memory U-Err
04
Memory U-Err
05
Memory U-Err
06
Memory U-Err
21
Memory U-Err
22
Memory U-Err
23
Memory U-Err
24
Memory U-Err
25
Memory U-Err
26
= O =
OS shutdown
Alm
= P =
Power-off
= S =
SSR Processing
= W =
WDT timeout
Green Blink CPU module #1
DIMM#1 2-bit error
Green Blink CPU module #1
DIMM#2 2-bit error
Green Blink CPU module #1
DIMM#3 2-bit error
Green Blink CPU module #1
DIMM#4 2-bit error
Green Blink CPU module #1
DIMM#5 2-bit error
Green Blink CPU module #1
DIMM#6 2-bit error
Green Blink CPU module #2
DIMM#1 2-bit error
Green Blink CPU module #2
DIMM#2 2-bit error
Green Blink CPU module #2
DIMM#3 2-bit error
Green Blink CPU module #2
DIMM#4 2-bit error
Green Blink CPU module #2
DIMM#5 2-bit error
Green Blink CPU module #2
DIMM#6 2-bit error
Contact your sales
agent.
The DIMM must be
replaced. Contact a
maintenance service
company.
Off
-
Shutdown due to a timeout
error of the watch dog timer
(fatal error)
Contact your sales
agent.
Off
-
The DC power is turned off.
-
Off
-
Reboot processing for
recovery
DUMP is being
collected.
Off
-
Timeout error of the watch dog Contact your sales
timer (fatal error)
agent.
Problem Solving 5-25
POST Error Codes and Messages
Whenever a recoverable error occurs during POST, BIOS displays a message on the
video display screen to indicate both status and error conditions and causes the speaker
to beep as the message appears. BIOS also issues a beep code (one long tone followed
by two short tones) during POST if the video configuration fails or if an external ROM
module does not a checksum of zero. The BIOS indicates errors by writing an error
code to the standard logging area in the Extended BIOS Data Area, and by displaying a
message on the screen, which is sometimes preceded by the POST Error Code. The
error code is also logged to the Event Logging area.
Recommended actions are specified for each error condition and some will prompt you
to remove and replace CRUs. Refer to Chapter 4 for the CRUs associated with the error
codes displayed.
Table 5-1 POST Error Codes and Messages is a list of the error codes and messages
written at the start of each POST test. Table 5-2 POST Error Beep Codes is a list of
beep codes issued for each POST test.
Table 5-1. POST Error Codes and Messages
Error Code and Message
Description
Action
0200
• Configuration error in
• Check configuration in
Failure Fixed Disk
Setup menu.
• Hard disk is faulty.
• CPU module board is
faulty.
• PCI module board is
faulty.
0210
Stuck Key
0211
Keyboard Error
0212
Keyboard Controller Failed
0213
Keyboard Locked - Unlock
Key Switch
0220
Monitor type does not match
CMOS - Run SETUP
Setup menu.
• Replace the hard disk.
• Replace the CPU module
board.
• Replace the PCI module
board.
Keyboard connection error. • Disconnect and reconnect
the keyboard.
• Replace the keyboard.
• Replace the PCI module
board.
• Check the keyboard
Keyboard is faulty.
connection.
Keyboard controller is
• Restart the server.
faulty.
• Replace the PCI module
board.
• Unlock the key switch.
Keyboard is locked.
Illegal monitor type is
specified.
• Select "Get Default Value"
from the Setup menu.
• Clear the CMOS data.
5-26 Problem Solving
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0230
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
System RAM Failed at offset
board.
0231
Shadow RAM Failed at offset
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0232
Extend RAM Failed at
address line
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0233
• Replace DIMM with
0234
Memory type mixing detected DIMMs of the different types
are installed.
Single - bit ECC error
DIMM is faulty.
0235
Multiple - bit ECC error
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0250
System Battery is Dead Replace and Run SETUP
No battery is available for
the system.
• Replace the CPU module
System CMOS Checksum
Bad - Default Configuration
Used
NvRAM is faulty.
• Re-configure using the
Password checksum bad Password cleared
NvRAM is faulty.
board.
board.
appropriate one.
• Replace DIMM.
• Replace the CPU module
board.
board.
0251
board.
Setup menu.
• Replace the PCI module
board.
0252
• Re-set the password in the
Setup menu.
• Replace the PCI module
board.
0260
System Timer Error
CPU module board is faulty.
• Replace the CPU module
0270
Real Time Clock Error
Real-time clock error
• Replace the CPU module
0271
Check date and time setting
Real-time clock is set
incorrectly.
• Set the correct date and
board.
board.
time in Setup menu.
• Replace the PCI module
board.
0280
• Check configuration in
Previous boot incomplete Default configuration used
Diskette drive A error
Configuration error in Setup
menu.
Floppy drive A is faulty.
02B2
Incorrect Drive A type - run
SETUP
Configuration error in Setup
menu.
drive A.
Specify the correct drive type
in Setup menu.
02D0
System cache error - Cache
disabled
• CPU is faulty.
• CPU module board is
• Replace the CPU.
• Replace the CPU module
0B1B
PCI System Error on
Bus/Device/Function
PCI Parity Error on
Bus/Device/Function
faulty.
PCI device is faulty.
• Replace the PCI device
PCI device is faulty.
• Re-install the PCI device
02B0
0B1C
Setup menu.
• Replace the floppy disk
board.
board.
board.
• Re-configure the PCI
board.
Problem Solving 5-27
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
0B22
0B28
0B29
0B30
0B31
0B32
0B40
Description
CPUs are installed out of order CPU is faulty.
Unsupported Processor
The processor (CPU) not
detected on Processor 1
supported by this server is
installed in Processor 1.
Unsupported Processor
The processor (CPU) not
detected on Processor 2
supported by this server is
installed in Processor 2.
• Dust obstructing the fan.
CPU FAN #1 Alarm occurred
• Fan is faulty.
CPU FAN #2 Alarm occurred
• CPU module board is
faulty.
• Dust obstructing the fan.
CPU FAN #3 Alarm occurred
• Fan is faulty.
• PCI module board is faulty.
Invalid System Configuration
Data
• Configuration error in
SETUP.
• CPU/PCI module board is
faulty.
0B41
System Configuration Data
Read error
• Configuration error in
SETUP.
• CPU/PCI module board is
faulty.
Action
• Replace the CPU.
• Install the CPU appropriate to
the server.
• Install the CPU appropriate to
the server.
• Replace the fan.
• Replace the CPU module
board.
• Connect fan cable properly.
• Replace the fan.
• Replace the PCI module
board.
• Connect fan cable properly.
• Reset the setting by selecting
[Yes] at [Reset Configuration
Data]
• Replace the CPU/PCI module
board.
• Reset the setting by selecting
[Yes] at [Reset Configuration
Data]
• Replace the CPU/PCI module
board.
Correct device configuration in
SETUP
0B42
Resource Conflict
Configuration error in
SETUP.
0B43
Warning: IRQ not configured
Configuration error in
SETUP.
Correct settings in SETUP
0B44
Expansion ROM not initialized
Configuration error in
SETUP.
0B45
System Configuration Data
Write error
• Configuration error in
In SETUP, disable
decompression of expansion
ROM on unnecessary optional
PCI cards.
• Reset the setting by selecting
[Yes] at [Reset Configuration
Data]
SETUP.
• CPU/PCI module board is
faulty.
0B47
0B49
Missing date and time
synchronization
The date and time are
incorrect due to a
communication error
between BMCs.
Replace the CPU/PCI module
board.
• Restart the system.
• Re-set the date and time in
SETUP.
• If the error persists, replace the
PCI module board.
BMC Issued Reset Command, • System cannot be reset by Replace PCI module board.
BMC’s reset command.
but failed System Reset
0B6E
DIMMs are installed out of
order
• DIMM is faulty.
0B70
The error occurred during
temperature sensor reading
• SMBus device is faulty.
• SMBus is faulty.
• Replace the CPU/PCI module
System temperature out of
Range
• Fan is faulty.
• CPU/PCI module board is
• Clean the fan.
• Replace the fan.
• Replace the PCI module
0B71
faulty.
Replace DIMM.
or front panel board.
board.
5-28 Problem Solving
Error Code and Message
0B80
BMC Memory Test Failed
Description
Action
BMC is faulty.
• Replace the PCI module
board.
0B81
BMC Firmware Code Area
CRC check failed
0B82
BMC core Hardware failure
0B83
BMC IBF or OBF check failed
0B90
BMC Platform Information Area BMC is faulty.
corrupted
BMC update firmware
corrupted
0B91
0B92
• Replace the PCI module
board.
Internal Use Area of BMC FRU • SROM is faulty.
corrupted
• BMC is faulty.
Problem Solving 5-29
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0B93
0B94
BMC is faulty.
• Replace the PCI module
0B95
BMC SDR Repository empty
IPMB signal lines do not
respond
BMC FRU device failure
0B96
BMC SDR Repository failure
0B97
BMC SEL device failure
0B98
BMC SEL Overflow
0BB0
SMBIOS - SROM data read
error
0BB1
SMBIOS - SROM data
checksum bad
1st SMBus device address not Board is faulty.
acknowledged
0BD0
0BD1
1st SMBus device Errror
detected
0BD2
1st SMBus timeout
0BD3
2nd SMBus device address not
acknowledged
0BD4
2nd SMBus device Errror
detected
0BD5
2nd SMBus timeout
0BD6
3rd SMBus device address not
acknowledged
0BD7
3rd SMBus device Errror
detected
0BD8
3rd SMBus timeout
0BD9
4th SMBus device address not
acknowledged
0BDA
4th SMBus device Error
Detected
0BDB
4th SMBus device timeout
0BDC
5th SMBus device address not
acknowledged
0BDD
5th SMBus device Error
detected
5-30 Problem Solving
board.
SEL (System Event Log)
• Clear the SEL.
overflowed.
• SROM is faulty.
• Replace the front panel board.
• Front panel board is faulty.
• Check cable connection.
• Replace the board.
Error Code and Message
0BDE
5th SMBus timeout
0BDF
6th SMBus device address not
acknowledged
0BE0
6th SMBus device Error
detected
0BE1
5th SMBus timeout
0BE2
7th SMBus device address not
acknowledged
0BE3
7th SMBus device Errror
detected
0BE4
7th SMBus timeout
0BE5
8th SMBus device address not
acknowledged
0BE6
8th SMBus device Errror
detected
0BE7
8th SMBus timeout
Description
Action
Problem Solving 5-31
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0C00
• Configuration error in
• Re-configure Rompilot.
• Replace the CPU/PCI module
Rompilot reports error number
xx
8600 No working DQS value found
SETUP.
• CPU/PCI module board is
faulty.
• DIMM is faulty
• DIMM is not supported
board.
• Replace DIMM
• Replace DIMM with
appropriate one.
8610 MAC Address update failed –
CoreI/O#010/100Mbit Ethernet COntroller
8611 MAC Address update failed – CoreI/O#0
Gbit Ethernet COntroller
8612 MAC Address update failed –
CoreI/O#110/100 Mbit Ethernet Controller
8613 MAC Address update failed – CoreI/O#1
Gbit Ethernet Controller
5-32 Problem Solving
FRB2 timeout occurred
when setting MAC address,
and rewrite was
unsuccessful.
FRB2 timeout occurred
when setting MAC address,
and rewrite was
unsuccessful.
FRB2 timeout occurred
when setting MAC address,
and rewrite was
unsuccessful.
FRB2 timeout occurred
when setting MAC address,
and rewrite was
unsuccessful.
• Replace the back panel board.
• Replace the PCI module
board.
• Replace the back panel board.
• Replace the PCI module
board.
• Replace the back panel board.
• Replace the PCI module
board.
• Replace the back panel board.
• Replace the PCI module
board.
Table 5-2. Post Error Beep Codes
Beeps
Error
Recommended Action
1-2-2-3
ROM Checksum Error
Contact your service representative to replace the CPU
module.
1-1-2-4
ROMEXEC Code Error
Check if DIMM board is installed correctly. If the error
persists, contact your service representative to replace the
DIMM or CPU module board.
1-3-1-1
DRAM Refresh Test Error
1-3-1-3
Keyboard Controller Error
Disconnect and reconnect the keyboard. If the same error
persists, call your service representative to replace the CPU
module.
1-3-3-1
Failed to Detect Memory or Incorrect
DIMM Type
Check if DIMM boards are installed correctly. If the same
error persists, call your service representative to replace the
DIMM or CPU module board.
1-3-3-2
Initial Setting error of the POST
Memory Manager
1-3-4-1
RAM Address Error
1-3-4-3
RAM Low Byte Data Error
1-4-1-1
RAM High Byte Data Error
2-2-3-1
Illegal Interrupt Test Error
2-1-2-3
Copyright Check Error
1-2
Video BIOS Initialization Error
If nothing is displayed on the monitor, check if the main board
is installed correctly. If the same error persists, call your
service representative to replace the CPU module.
Option ROM Initialization Error
If the Option ROM on an added PCI board is not displayed on
the monitor, check if the PCI board is installed correctly. If the
same error persists, call your service representative to
replace the CPU module board, PCI module board or added
PCI board.
Option ROM Expansion Error
Problem Solving 5-33
How to Identify BIOS and BMC Revision Levels
To help you identify your system's current BIOS and BMC revision levels, refer to the
following subsections.
BIOS Revision Level Identification
During system Power-On Self Test (POST), which runs automatically when your
system is powered on, your system monitor displays several messages, one of which
identifies the BIOS revision level currently loaded on your system, see the example
below.
Example: BIOS Revision Level
Phoenix BIOS 4.0 Release 6.0.250A
In the example above, BIOS 6.0.250A is the current BIOS revision level loaded on your
system.
Note: The BIOS Revision Level stated in the example may not
reflect the actual BIOS setting in your system.
BMC Revision Level Identification
During system Power-On Self Test (POST), which runs automatically when your
system is powered on, system diagnostics are run. Following the memory test
diagnostic, several messages will appear informing you that the mouse was detected
and system configuration data updated, when you see these messages the BMC
messages are displayed next.
Note: In order to see the diagnostic messages, the ESC key
must be pressed.
To identify your system's current BMC revision level, see the example below.
Example: BMC Messages
Base Board Management Controller
Copyright (c) 1999 NEC Corporation, all rights reserved.
Device ID
:01
Device Revision
:00
IPMI Version
:1.0
Firmware Revision
:00.60
Self Test Result
:
In the example above, Firmware Revision 00.60 is the current BMC revision level
loaded on your system.
Note: The Firmware Revision Level stated in the example may
not reflect the actual BMC revision level setting in your system.
5-34 Problem Solving
A
Technical
Specifications
!
Server Unit
This appendix provides the technical specifications for your server unit.
Server Unit
Table A-1 lists the server unit technical specifications.
Table A-1. Server Unit Technical Specifications
Item
Specification
Chassis
Dimensions
Tower-Based System:
Width: 8.7 inches (222 mm) 14.6 inches (370 mm) inc. stabilizers
Height: 22.0 inches (560 mm)
Depth: 31.2 inches (795 mm)
Rack-Mount System:
Width: 18.9 inches (480 mm)
Height: 7.0 inches (177 mm)
Depth: 31.1 inches (790 mm)
Weight
Maximum 150 lbs. (68 kg)
Max. 160.9 lbs. (73kg)
Enclosure
Tower or 19-inch rack-mountable
Environment
Temperature: 50° to 95°F (10° to 35°C)
Internal rack ambient temperature should not exceed 25°C
Relative humidity: 20% to 80% (no condensation)
Peripheral Interface (rear access)
Two USB (4-pin) port connectors for keyboard /mouse and floppy
diskette drive
Two serial (9-pin) port connectors
SVGA (15-pin) port connector
RJ-45 T/10Base-T/100Base –T/1000Base Ethernet port connectors
Option PCI Slots per PCI Module
Two 64-bit/33MHz PCI bus slots
One 32-bit/33MHz PCI bus slot (reserved for a graphics card)
Storage Device Capacity
Two IDE 24X CD-ROM drive
One 3 1/2-inch IDE high-capacity (120 MB) super (floppy) disk drive
Six hot-pluggable 3 1/2-inch SCSI hard disk drives (two logical groups of
three disks)
CPU Module
®
®
Processor (up to two per module)
Intel Xeon Processor
Clock rate: 2.4GHz
Cache: 512 KB
Optional Processor Support
Each CPU Module is upgradeable from one to two processors
A-2 Technical Specifications
Table A-1. Server Unit Technical Specifications (Continued)
Item
Specification
Chipset
Server Works Server Set III GC-LE
Graphics (VRAM)
Intel CT69000 (2 MB VRAM)
Fast Ethernet PCI Bus Controller
per I/O Module
10BASE-T/100BASE-TX T1000BASE-TX network controller
SCSI Controller
Embedded Adaptec dual function controller
Real-Time Clock/Battery
Lithium battery (vendor part no. CR2032)
Peripheral Controller
Integrated peripheral controller
Baseboard Management Controller
(BMC)
QLogic Zircon BMC
Memory
Up to 3 GB of ECC SDRAM DIMM memory.
Keyboard
USB-compatible
104-key
12 function keys
separate numeric and cursor pads
Mouse
USB serial mouse
2-button
Power Supply
Each CPU module and PCI module contains a power unit
System Power
AC input: 100 - 120VAC
®
Power consumption: 850 VA at 870 Watts
Technical Specifications A-3
B
I/O Port Addresses
!
I/O Port Addresses
I/O Port Address
The factory-set I/O port addresses for the server are assigned as follows:
Address
Chip in Use
00-1F 8-bit DMA control register
20-21 Master 8259 programming interface
2E-2F Configuration
40-43 8254 programming interface
60 Keyboard & mouse
61 NMI status register
64 Keyboard & mouse
70-71 NMI enable register/real-time clock
80-8F 16-bit DMA control register
A0-A1 Slave 8259 programming interface
C0-DF DMA controller page register
E0-E9 Base address register
F0 Register IRQ13
F1-FF Logical device configuration
170-177 or BAR2 EDMA2-compatible mode primary command block register
1F0-1F7 or BAR0 EDMA2-compatible mode secondary command block register
278-27F (Parallel port 3)
2F8-2FF Serial port 2
BAR or 376 EDMA2-compatible mode secondary command block register
370-377 (Floppy disk drive 2), IDE 2
378-37F (Parallel port 2)
3B0-3BB VGA
3BC-3BE Parallel port 1
3C0-3DF VGA
3F6 or BAR1 EDMA2-compatible mode primary command block register
3F0-3F7 (Floppy disk drive 1), IDE 1
3F8-3FF Serial port A
40B DMA1 expansion write mode register
4D0 Master 8259 ELCR programming
4D1 Slave 8259 ELCR programming
4D6 DMA2 expansion write mode register
580-58F SMBus control
C00 PCI IRQ mapping index register
C01 PCI IRQ mapping data register
C14 PCI error status register
C49 Address & status control
C4A Rise time counter control
C52 General register (GPMs)
C6C ISA wait register
C6F Other control registers
CA2-CA3 IPMI (IMPI KCS interface)
CA4-CA5 IPMI (SMI interface)
CA6-CA-7 IPMI (SCI/SW1 interface)
CD6 Power management index register
CD7 Power management data register
CF8, CFC PCI configuration space
CF9 Reset control
F50-F58h General chipset
BAR4+00-0F EDMA2 PCI base address register 4
* Expressed in hexadecimal digits.
* I/O port addresses of PCI devices are specified based on the type and number of PCI devices.
B-2 I/O Port Addresses
Glossary
A
AC
(Alternating Current) The type of current available in wall outlets. All computers must
convert alternating current to direct current to operate. See also DC.
address
A label, name, or number that identifies a location in computer memory.
ASCII
(American Standard Code for Information Interchange) A standard number assigned to each
of the alphanumeric characters and keyboard control code keys to enable the transfer of
information between different types of computers and peripherals.
B
backplane slot
A connector on the backplane board in desktop computers and expansion boxes that allows
you to install circuit cards.
backup
A copy of data for safe-keeping. The data is copied from computer memory or disk to a
floppy disk, magnetic tape, or other media.
backup battery
The battery in your computer that maintains the real-time clock and the configuration
information when the computer's power is removed.
base memory
An area of memory between 0 and 640 kilobytes.
baud rate
The speed with which data is transmitted during serial communication. The computer's
operating system and software program must be configured for the same baud rate as the
communication device, such as a serial printer. See also bps.
BIOS
(Basic Input/Output System) A program stored in flash EPROM or ROM that controls the
keyboard, disk drives, video monitor, and other devices. See also flash EPROM, EPROM,
and ROM.
bit
Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See
also byte.
Glossary 1
BMC
(Baseboard Management Controller) Contains all of the server management functions. One
major function of the BMC is to monitor system management events and log their
occurrence in the System Event Log (SEL).
boot
The process of loading the operating system into memory.
bps
(bits per second) The number of bits transferred in one second during serial communication,
such as modem transmission.
byte
A group of eight bits.
C
cache memory
A very fast, limited portion of RAM set aside for temporary storage of data for direct access
by the microprocessor.
CD-ROM drive
(Compact Disk ROM drive) A type of mass storage device that reads information from a
compact disk.
Centronics port
An industry standard parallel port. See also parallel port.
CGA
(Color Graphics Adapter) A type of video display system that provides low-resolution text
and graphics on TTL monochrome and color monitors.
CMOS
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used
in computers. See also TTL.
COM1 or COM2
The name you can assign a serial port to set or change its address. See also serial port.
command
An instruction that directs the computer to perform a particular operation.
configuration
The way in which a computer is set up to operate. Some configurable options include CPU
speed, serial port designation, and memory allocation.
CPU
(Central Processing Unit) See microprocessor.
2 Glossary
CRT
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.
D
DC
(Direct Current) The type of current available in the rechargeable battery packs used in
portable computers. See also AC.
default
The factory setting your computer uses unless you instruct it otherwise. For example, when
powering up, the computer will boot from the default drive.
density
The capacity of information (bytes) that can be packed onto a storage device, such as a
floppy disk.
device driver
A software program that a computer must use to recognize and operate certain hardware,
such as a mouse or a video monitor.
disk drive
A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk
to be inserted; a hard disk drive has a permanently encased hard disk.
DOS
(Disk Operating System) See operating system.
DRAM
(Dynamic RAM) See RAM.
E
ECC
(Error Checking and Correction) A method of detecting and correcting errors.
EEPROM
(Electrically Erasable Programmable Read-Only Memory) A type of memory device that
stores password and configuration information.
EGA
(Enhanced Graphics Adapter) A type of video display system that provides mediumresolution text and graphics on TTL monochrome, color, and enhanced color monitors.
EMP
The Emergency Management Port (EMP) provides an interface to the console manager.
This interface allows remote server management via a modem or direct connection.
Glossary 3
EMS
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit
of DOS by exchanging data in and out of main memory at high speeds. Some software
requires EMS to operate.
EPROM
(Erasable Programmable Read-Only Memory) A type of memory device that is usually
used to store system BIOS code. This code can be erased with ultraviolet light, but is not
lost when the computer is powered off. See also flash EPROM and ROM.
expansion slot
See backplane slot.
extended memory
The protected memory above 1M that is directly accessible by the microprocessor through
certain utilities and operating systems.
F
fault tolerance
The capability of a system to respond smoothly to an unexpected hardware or software
failure. There are many levels of fault tolerance, of which the lowest is having the ability to
continue operation in the event of a power failure. Fault-tolerant computer systems mirror
all operations, which means that every operation is performed on two or more duplicate
systems at all times, so that if one fails another takes over.
flash EPROM
A type of memory device that is usually used to store system BIOS code. This code can be
replaced with updated code from a floppy disk, but is not lost when the computer is
powered off. See also EPROM and ROM.
floppy disk drive
See disk drive.
format
The process used to organize a hard or floppy disk into sectors so it can accept data.
Formatting destroys all previous data on the disk.
FRB
(Fault Resilient Boot) Is a server management feature. FRB attempts to boot a system using
the alternate processor or DIMM.
G
(Gigabyte)
1,073,741,824 bytes. See also byte.
4 Glossary
H
hard disk drive
See disk drive.
hardware
The physical parts of your computer, including the keyboard, monitor, disk drives, cables,
and circuit cards.
hot swap
A method used to insert or remove SCSI disk drives into or from an operating bus. This
method is typically used in RAID subsystems. When used in non-RAID subsystems the
operating system must typically be restarted.
I
IC
(Integrated Circuit) An electronic device that contains miniaturized circuitry.
IDE
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry located
inside the disk drive rather than on a drive controller card.
interface.
A connection between the computer and a peripheral device that enables them to exchange
data. See also parallel port and serial port.
ISA
(Industry Standard Architecture) An industry standard for computers and circuit cards that
transfer 16 bits of data at a time.
J
jumper
A small electrical connector used for configuration on some computer hardware.
K
(Kilobyte)
1,024 bytes. See also byte.
L
LAN
(Local Area Network) A group of computers linked together within a limited area to
exchange information.
LCD
(Liquid Crystal Display) The type of video display used in portable computers.
Glossary 5
LED
(Light-Emitting Diode) A small electronic device that glows when current flows through it.
LPT1 or LPT2
The name you can assign a parallel port to specify its address. See also parallel port.
LVD
Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new
SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability,
and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve
LVD performance all devices including cable, controller, and drive must support LVD.
M
(Megabyte)
1,048,576 bytes. See also byte.
memory
The circuitry in your computer that stores data and programs. See also EMS, extended
memory, RAM, and ROM.
microprocessor
The integrated circuit that processes data and controls the basic functions of the computer.
modem
A device used to exchange information with other computers over telephone or data lines.
module
A circuit board that plugs into a dedicated connector on the system board in your computer.
mouse
A small input device that you guide on a flat surface to control the cursor movement and
operation of the computer when using certain software programs.
N
NVRAM
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer is
powered off. This memory stores EISA configuration information. See also RAM and
SRAM.
O
operating system
A set of programs that provides the interface between other software programs and the
computer.
6 Glossary
P
parallel port
The connector on the back of your computer that allows the transfer of data between the
computer and a parallel device, such as a parallel printer.
partition
The process of dividing the storage space on a hard disk into separate areas so that the
operating system treats them as separate disk drives.
password
A security feature that prevents an unauthorized user from operating your computer. See
also EEPROM.
PCI
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus
supporting data transfers of up to 528MB per second.
Pentium
A type of microprocessor, with a built-in math coprocessor, cache memory, and memory
and bus controllers, that processes and communicates 32 bits of data at a time. This
microprocessor also contains power management capabilities.
peripheral
A device connected to and controlled by the computer, such as an external disk drive or a
printer.
pixel
The smallest element that is visible on a video display. The resolution of a video display
system is measured in pixels.
PnP
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the
computer recognize that the device is there. The user doesn't have to tell the computer.
POST
Power-On-Self-Test.
R
RAM
(Random-Access Memory) A temporary storage area for data and programs. This type of
memory must be periodically refreshed to maintain valid data, and is lost when the
computer is powered off. See also NVRAM and SRAM.
real-time clock
The IC in your computer that maintains the time and date.
Glossary 7
registered SDRAM
A type of SDRAM containing an additional buffer that allows memory to run faster. See
also RAM and SDRAM.
ROM
(Read-Only Memory) A type of memory device that usually is used to store system BIOS
code. This code cannot be altered and is not lost when the computer is powered off. See
also BIOS, EPROM, and flash EPROM.
RS-232C port
An industry standard serial port. See also serial port.
S
SAF-TE
(SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the
drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus
to indicate faults.
save
To store information on a floppy disk, hard disk, magnetic tape, or some other permanent
storage device.
SCSI
(Small Computer System Interface) An industry standard interface that provides high-speed
access to tape drives, hard disk drives, and other peripheral devices.
SDRAM
(Synchronous DRAM) A type of DRAM that runs at faster clock speeds than conventional
memory. See also DRAM and registered SDRAM.
SEL
(System Event Log) A record of system management events. The information stored
includes the name of the event, the date and time the event occurred and data pertinent to
the event. Event data may include POST error codes that reflect hardware errors or software
conflicts within the system.
serial communication
Information sent sequentially, one bit at a time.
serial port
The connector on the back of your computer that allows the transfer of data between the
computer and a serial device, such as a mouse, a modem, or a serial printer.
setup program
The program that you use to change the configuration of some ISA desktop and notebook
computers. This program also contains information about the hardware in the computer.
SMI
(System Management Interrupt).
8 Glossary
software
Programs with specific functions, such as word processing, data base management,
communications, and operating system.
SRAM
(Static RAM) A temporary storage area for data and programs. This type of memory does
not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM
and RAM.
SVGA
(Super VGA) A type of video display system that provides very high-resolution text and
graphics on analog color monitors.
system board
The main circuit board in your computer. It contains most of the connectors and ports.
T
tape drive
A type of storage device using magnetic tape.
TTL
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See also
CMOS.
U
ultra 160/m SCSI
Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology. This interface
features data transfer speeds up to 160MB/second (double-edge clocking), cyclical
redundancy checking (CRC) providing higher levels of data reliability, and domain
validation that detects the configuration of the SCSI bus and automatically tests and adjusts
the SCSI bus transfer rate to optimize interoperability. Note that the Ultra 160/m uses the
standard Ultra2 LVD cabling and termination, making it backward compatible for easy
implementation.
V
VGA
(Video Graphics Array) A type of video display system that provides high-resolution text
and graphics on analog color monitors.
W
WOL
(Wake-On-LAN) A feature that provides the ability to remotely wake a sleeping (powered
off) system through a network connection.
Glossary 9
Equipment Log
Use this equipment log form to record pertinent information about your system. You
will need some of this information to run the System Setup Utility. Be sure to update
the equipment log when you add options.
Record the model and serial numbers of the system components, dates of component
removal or replacement, and the name of the vendor from whom the component was
purchased. Be sure to record the same information for any components added to the
system, such as hard disk drives, add-in boards, or devices.
Record the model and serial numbers of the system unit. The model and serial numbers
of the system unit are recorded on a label attached to the rear of the unit.
The location of serial numbers on add-in boards, hard disk drives, and external
equipment, such as video displays or printers, varies from one manufacturer to another.
Literature accompanying these products should illustrate or describe the location of
model and serial numbers.
Equipment Log 1
Component
Server
CPU Module 1
Module Board 1
Processor 1
Processor 2
DIMM Slot 1A
DIMM Slot 1B
DIMM Slot 2A
DIMM Slot 2B
DIMM Slot 3A
DIMM Slot 3B
CPU Module 2
Module Board 2
Processor 1
Processor 2
DIMM Slot 1A
DIMM Slot 1B
DIMM Slot 2A
DIMM Slot 2B
DIMM Slot 3A
DIMM Slot 3B
PCI Module 1
Module Board 1
Hard Disk Drive 1
Hard Disk Drive 2
Hard Disk Drive 3
CD-ROM Drive
PCI Module 2
Module Board 2
Hard Disk Drive 1
Hard Disk Drive 2
Hard Disk Drive 3
CD-ROM Drive
2 Equipment Log
Manufacturer Name & Model
Serial Number
(if available)
Date Installed
Component
Manufacturer Name & Model
Serial Number
(if available)
Date Installed
Modem
Diskette Drive
Network Controller 1
Network Controller 2
RAID Controller
SCSI Controller
Monitor
Keyboard
Mouse
Equipment Log 3
Index
A
H
Advance menu
configuring in setup, 3-6
Hard disk drives
disk drives, 1-23
hot swapping, 4-32
Hot swap
hard drives, 4-32
B
Baseboard management (BMC), 1-29
Beep codes, 5-14, 5-33
BIOS, 1-27, 3-3
BIOS and BMC revision levels
how to identify, 5-34
Boot menu
configuring in setup, 3-14
M
Main menu
configuring in setup, 3-5
Memory, 1-26
Monitoring system status, 1-29
C
N
Controller
baseboard management (BMC), 1-29
network, 1-27
peripheral, 1-28
SAF-TE, 1-26
SCSI, 1-28
USB/IDE, 1-27
video, 1-28
CPU module, 1-22
installing, 4-9, 4-24
removing, 4-8, 4-22
replacing or adding DIMMs, 4-19
replacing or adding processors and VRMs,
4-11
Customer replaceable units (CRUs)
removing and installing, 4-2
Network
controller, 1-27
problems, 5-13
D
Diagnostic procedures, 5-6
E
Error codes. See POST
Error messages, 5-14
LCD error messages, 5-14
POST error codes and messages, 5-26
Exit menu
configuring in setup, 3-14
External device connectors, 1-29
F
Fast!Util utility, 3-15
Fault-Tolerant hardware, 1-4
Features, 1-4
Floppy disk drive, 1-25
O
Overview, 1-2
P
Password
clearing and changing, 3-25
PCI adapter boards
installing, 4-25
PCI adapter cards, 1-24
PCI modules, 1-22
removing, 4-22
Peripheral
controller, 1-28
POST
error beep codes, 5-33
error codes and messages, 5-26
Power cords
connecting, 2-11
Power supply
monitoring power state, 1-29
Precautions
upgrading, 4-3
Problems
application software, 5-12
beep code, 5-9
bootable CD-ROM not detected, 5-12
CD-ROM drive activity light, 5-12
characters distorted, 5-10
diskette drive activity LED, 5-11
network, 5-13
no characters on screen, 5-10
Index-1
PCI installation tips, 5-13
power LED, 5-9
Processors
description, 1-26
R
Real time clock, 1-28
S
SAF-TE controller, 1-26
SCSI controller, 1-28
Security menu
configuring in Setup, 3-11
Server management
BMC, 1-29
features, 1-29
Setup
advanced menu, 3-6
boot menu, 3-14
exit menu, 3-14
main menu, 3-5
security menu contents, 3-11
system hardware menu, 3-12
Specifications
server unit technical specifications, A-2
Storage bays, 1-23
System
chassis, 1-5
components and module set, 1-22
configuring, 3-2
configuring jumpers, 3-22
installing PCI adapter boards, 4-25
memory, 1-26
opening and closing the front door of the
tower cabinet, 4-7
removing a PCI module, 4-22
replacing CPU modules, 4-8
upgrading, 4-2
System hardware menu
configuring in setup, 3-12
System upgrade
precautions, 4-3
preparing, 4-5
T
Troubleshooting checklists, 5-3
U
Unpacking the system, 2-3
Upgrading your system, 4-2
USB/IDE controller, 1-27
V
Video controller, 1-28
Index-2
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