NEC UNIVERGE SV8100 User's Manual

NEC UNIVERGE SV8100 User's Manual
NEC BSG Technical Assistance Centre
Service Information Bulletin
UNIVERGE SV8100
SMB Communications Server
Table of Contents
Table of Contents .....................................................................................................................................................1 Introduction ..............................................................................................................................................................2 What is included in Release 1? .................................................................................................................................3 System Capacity ........................................................................................................................................................4 Feature Comparison .................................................................................................................................................5 Software Versions .................................................................................................................................................. 10 Documentation ...................................................................................................................................................... 11 Customer CD .......................................................................................................................................................... 12 Application CD ....................................................................................................................................................... 12 Licensing ................................................................................................................................................................ 13 System Licenses ..................................................................................................................................................... 16 System Hardware .................................................................................................................................................. 19 Terminal Hardware ................................................................................................................................................ 23 Installation of IP Terminals .................................................................................................................................... 28 Auto Configuration ............................................................................................................................................ 28 IP DECT ................................................................................................................................................................... 33 Voice Mail .............................................................................................................................................................. 38 VM8000 InMail .................................................................................................................................................. 38 UM8000 Unified Messaging .............................................................................................................................. 39 Specifications .................................................................................................................................................... 42 Voicemail Comparison Chart ............................................................................................................................ 43 ACD‐MIS Application ............................................................................................................................................. 47 PC Programming – PCPro ...................................................................................................................................... 48 PC Programming – WebPro ................................................................................................................................... 51 NEC’s UNIVERGE®360 ............................................................................................................................................. 52 Document No. SIB 244
Page 1 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Introduction
NEC Australia Pty Ltd has released the next generation SMB communications solution in the UNIVERGE SV8100. Whether your business is small or medium‐sized, NEC’s UNIVERGE SV8100 Communications Server provides the flexibility to meet all of your communication needs. This powerful, feature‐rich solution is completely scalable and can be expanded for future growth. The UNIVERGE SV8100 is designed to respond to the changing needs of business today. Extraordinary flexibility, greater growth capabilities and enhanced system features, make business easier and more effective. The UNIVEREGE SV8100 gives you a choice: You can deploy traditional telephony, ToIP (Telephony over IP), or a combination, all from one system. The SV8100 provides your customer the freedom to adopt ToIP when and where you need it, so today’s technology can be used tomorrow. This bulletin provides an overview of Release 1 of the UNIVERGE SV8100, including the new range of DT300 and DT700 business class terminals. Document No. SIB 244
Page 2 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
What is included in Release 1?
Platform: o 6 Slot 2RU Chassis, up to 4 per stack o Choice of 19” Rack, Wall, Floor, or Stand mounting options o Internal and External battery backup facilities Terminals: o DT300 Digital Multiline Terminals o DT700 SIP Multiline Terminals o Standard SIP Terminals o IP DECT Terminals o SP310 Soft Phone o Standard Analogue extensions (LC) o Long Line Analogue extensions (OPX) Trunks: o PSTN with Caller ID support (COT) o Basic Rate ISDN (BRI) o Primary Rate ISDN (PRI) o E&M Tie Lines (ODT) o SIP Trunks o K‐CCIS Peer to Peer Applications: o Automated Attendant / VRS o VM8000 InMail o UM8000 Mail (Unified Messaging) o Hotel / Motel o Mobile Extension o ACD / MIS o TAPI Compatibility o PCPro ‐ PC Programming o WebPro ‐ Browser Programming Document No. SIB 244
Page 3 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
System Capacity
The UNIVERGE SV8100 can be configured for one of three capacities, 64‐port, 256‐port, or the unlimited 712‐
port system. The table below highlights the system capacity of the SV8100 depending how many chassis are installed: SYSTEM 1 Chassis 2 Chassis 3 Chassis 4 Chassis MAX. Universal Slots 6* 12* 18* 24* Time Slots 111 222 333 444 TDM Ports 96 192 288 384 512 MLT/DLC 80 160 240 320 SLT/LC (‐24V) 80 176 272 368 OPX/DIOP (‐48V) 24 48 72 96 512 IP MLT Extensions 512 SIP Extensions 512 Analogue Trunks 40
88
136
184 BRI ISDN Trunks 40 88 136 184 200 PRI ISDN Trunks 90 200 200 200 IP Trunks (SIP) 128 VoIP Channels 128 VM/VRS Channels 16 V34 Modem 1 Comparison with previous systems: IPK IPK IPK II IPK II SV8100 SV8100 SV8100 Basic Expanded
Basic Expanded
Basic Expanded Unlimited
Max. Port Capacity 48 184
64
456
64
256 712
Universal slots 24 24 24 24 24* 24* 24* Outside Lines 16 64 200 200 IP Handsets Digital Handsets 64 max 256 max 64 max 512 max 256 max Analogue Handsets 32 max 120 max Wireless Handsets CAR / VE 256 max 256 max 256 max 256 max 256 max DSS Modules 4 max 4 max 32 max 32 max 32 max 32 max 32 max Power Fail circuits 3 3 3 3 44 44 44 In‐Mail Ports N/A N/A
4
4
16
16 16
Notes: • The CD‐CP00‐AU (CPU) consumes one Universal Slot in the first chassis • Without a PZ‐ME50 installed supports one chassis only with a maximum of 64 ports. • Expanded or Unlimited requires the PZ‐ME50 and appropriate licensing. • PFT requires use of the 4COT blade and provides 2 connections per blade. Document No. SIB 244
Page 4 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Feature Comparison
The following table provides a cross‐reference between the IPK II and SV8100 features. Further information can be found within the SV8100 Features & Specifications Manual. S = Supported X = Not Supported E = Enhanced IPK II IPK II IPK II SV8100 IPK II Feature Name SV8100 Comments V1000 V2000 V2500 R1 Account Code – S S S S Forced/Verified/Unverified Account Code Entry S S S S Alarm S S S S Alarm Reports X E
S S
Alphanumeric Display S S S S Backlit Display and Keypad Analogue Communications S S S S Interface (ACI) Ancillary Device Connection S S S S Answer Hold S S S S Answer Key S S S S Attendant Call Queuing S S S S Able to download config data Automatic Call Distribution (ACD) S E S S from CPU and to create reports in CSV format Automatic Release S S S S Supports routing of digit "∗" Automatic Route Selection S S S S through ARS Background Music S S S S Barge In S S S S Battery Backup – System Memory S S S S Battery Backup – System Power S S S S Call Appearance (CAP) Keys S S S S Call Arrival (CAR) Keys S S S S Call Duration Timer S S S S
Call Forwarding S E S S Call Forwarding ‐ Centrex X E E S Call Forwarding ‐ DND Override S S S S Supported by InMail and Call Forwarding ‐ Park and Page S S S S UM8000 Call Forwarding ‐ Follow Me S S S S Call Forwarding ‐ Off‐Premise S S S S Call Monitoring S E S S Call Waiting/Camp On S S S S Callback S S S S Added "Flexible Ringing by Caller ID S S E S Caller ID" Document No. SIB 244
Page 5 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Caller ID Call Return Central Office Calls, Answering Central Office Calls, Placing Class of Service Clock/Calendar Display Code Restriction Code Restriction Override Code Restriction, Dial Block Computer Telephony Integration (CTI) Applications S S S S S S S S S S S E S S S S S S S S E S S S S S S S S S S
S S S S S Conference S S S S Conference Bridge Conference, Voice Call/Privacy Release Continued Dialling Cordless Telephone Connection Data Line Security Delayed Ringing Department Calling Department Step Calling Desktop Applications (SP310 Soft Phone, PC Attendant, PC Assistant) Dialling Number Preview Dial Pad Confirmation Tone Dial Tone Detection Digital Voice Mail Direct Inward Dialling (DID) Direct Inward Line (DIL) Direct Inward System Access (DISA) Direct Station Selection (DSS) Console Directed Call Pickup Directory Dialling Distinctive Ringing, Tones and Flash Patterns Do Not Disturb Door Phone Drop Key S S S X Added the ability for "Silent Monitor” on a Conference Planned for Release 2 S S S S S S S S S S S S S S S S S S S S S S S S S S S S S E E S S S S S S S S S S S S E S S S S S S S S S S S
S S S S S S E S S S S S E S S S S S E S S S S S E S S S S S S S S Dterm Series E Multiline Terminals S S S X Dterm Series i Multiline Terminals Dterm Series U Multiline Terminals Facsimile CO Branch Connection Flash Flexible System Numbering Flexible Timeouts Forced Trunk Disconnect S S S S S S S S S S S S S S S S S S S S S S S S S S S S
DTU/DTP models not supported Document No. SIB 244
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NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Group Call Pickup Group Listen Handset Mute Handsfree and Monitor Handsfree Answerback/Forced Intercom Ringing S S S S S S S S S S S S S S S S S S S S Headset Operation S S S S Hold Hotel/Motel Hot Keypad Hotline Howler Tone Service In‐Mail Intercom IP MLT (ITH = MEGACO) IP MLT (ITL = i‐SIP) IP SLT (Standard SIP) IP Trunk (SIP) ISDN Compatibility ISDN Malicious Call Trace (MCT) ISDN Supplementary Services K‐CCIS over IP Last Number Redial S S X S S X S S X X X S S S S S S E E S S S S E X E E S E S E S S S S S S S S E X E S S S S E S S S S S S S S X S S S S S S S S Licensing S E S S Line Preference Long Conversation Cutoff Maintenance Meet Me Conference Meet Me Paging Meet Me Paging Transfer Memo Dial Message Waiting Microphone Cutoff (Mute) Migration Upgrade Mobile Extension Multiple Trunk Types Music on Hold Name Storing Night Service Off Hook Signalling One‐Digit Dial Option (ACD) One‐Touch Calling Operator Off‐Premise Extension (OPX) Paging, External Paging, Internal S S X S S S S S S S X S S S S S X S S S S S S S S S S S S E S S X S S E S S E S E S S S S S S S S S S S S S X S S S S S S S S S S S S S S
S S S S S S X S S S S S S S S S S S S Document No. SIB 244
DT300/DT700 telephones support Headset Ring All feature and application licensing is via the CP00 Page 7 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Park PBX Compatibility PC Assistant PC Attendant PC Programming Power Failure Transfer Prime Line Selection Private Line Programmable Function Keys Programming from Multiline Terminal Pulse to Tone Conversion Quick Transfer to Voice Mail Redial Key Remote System Upgrade Repeat Redial Resident System Program Reverse Voice Over Ring Groups Save Number Dialled Secondary Incoming Extension Secretary Call (Buzzer) Secretary Call Pickup Selectable Display Messaging Selectable Ring Tones Serial Call Single Line Telephones (SLT) S S S S S S S S S E S E E E S S S E S S S S E S S S S S S S S S S S
S S S S S S S S S S S S S S S S S S S S S S S E S S S S S E S S S S S S S S S S S S S S S S S S S S S S S S S S S S S S S
S S S S S S S S S SLT Adapter S S S X X E E X Not available at R1 S S S S S S S S S S S S S S S S S S S S S S S S S S S S S S S
S S S S S TAPI Compatibility S E S S Tone Override Traffic Reports Transfer Trunk Group Routing Trunk Groups S S S S S S S E S S S S S S S S S S S S SNMP (Simple Network Management Protocol) Softkeys Speed Dial – System/Group/Station Station Hunt Station Message Detail Recording Station Name Assignment Station Relocation Synchronous Ringing Tandem Ringing Tandem Trunking (Unsupervised Conference) Document No. SIB 244
SLT Adaptor discontinued, in favour of CD‐LTA Supports 1st & 3rd Party TAPI & ADA for Voice Path PCPro provides Traffic Reports Page 8 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Trunk Queuing/Camp On Unified Messaging Uniform Call Distribution (UCD) Uniform Numbering Network Universal Slots S S S S S S S S S E S S S S S S S S S S User Programming Ability S S S S Virtual Extensions Voice Mail Integration (Analogue) Voice Mail Message Indication on Line Keys Voice Over Voice Over Internet Protocol (VoIP) Voice Response System (VRS) Volume Controls Warning Tone – Long Conversation Wireless – DECT (BSU) Wireless – DECT (SIP) S S E E S E S S WebPro provides User Programming Ability S S S S S S S S S S X S S S S S S X S S S S S S X S S S S S X S VRS & In‐Mail are combined Document No. SIB 244
Page 9 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Software Versions
Package CD‐CP00‐AU CPU DSP PZ‐VM21 PZ‐BS10/BS11 CD/PZ‐8/16DLC CD/PZ‐4/8LC CD/PZ‐4/8COT CD‐4DIOP CD‐4ODT CD/PZ‐4BRI Application Main Software Firmware Firmware Firmware Firmware Firmware Firmware
Firmware Firmware Firmware Version 1.00 7920 8320 7915 2.2 2.5 2.3
2.2 2.1 2.3 CD‐PRT Firmware 2.4 CD‐LTA Firmware 2.3 PCPro 3rd Party TAPI Driver 1st Party TAPI Driver ACD‐MIS SP310 Soft Phone SmartPhone DT300 Digital Terminals DT700 IP Terminals PC Application PC Driver PC Driver PC Application PC Application PC Application Firmware Firmware 1.00.00 1.0.1 1.0.1 1.00 RC2 1.35 1.3.0.0 Files 122211 202511 302311 402211 502111 602313 602323 602333 702413 702423 702433 1B2313 1B2323 1B2333 CD‐CP00‐AU Main Software A single version of main software will be provided for the SV8100 CD‐CP00‐AU (CPU). Capacity, features and functionality provided by this software will be configured via activation codes (licenses). To increase capacity beyond a single chassis or 64 ports, the PZ‐ME50‐AU Memory Module and licensing is required. When this is installed, the CPU will run “mainex.bin” off the PZ‐ME50, rather than “main.bin” off the CP00. Both are provided within each software package. Software can be installed onto the CPU using one of the following methods: • Direct via USB Memory Stick • Remote via Dialup Modem (PZ‐VM21 required) • Remote via LAN (license may be required) Document No. SIB 244
Page 10 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Documentation
Title SV8100 General Description Manual SV8100 Features & Specifications Manual SV8100 Hardware Manual SV8100 Programming Manual SV8100 System Maintenance Manual SV8100 Hotel Motel Services Manual SV8100 Desktop Applications Manual SV8100 ACD Installation Manual SV8100 ACD Supervisor Manual SV8100 PC Programming Manual SV8100 Networking Manual SMB8000 PoE Gigabit Switch Manual VM8000 InMail System Guide VM8000 InMail User Guide VM8000 InMail QRG for Admin UM8000 Mail Installation Manual UM8000 Mail User Guide SIP DECT Solutions Administration Guide SIP DECT Solutions Technician Guide DT300/DT700 User Guide DT700 Resource Manual DT750 Users Guide UNIVERGE SV8100 Attendant User Guide UNIVERGE SV8100 Single Line Telephone User Guide Document No. SIB 244
Document No. 10557 10534 10536 10533 10555 10568 10561
10597 10600 10556 10601 10595 10574 10573 10577
10569 10572 10565 10566 10596 10594 9783 9882 10602 Page 11 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Customer CD
The UNIVERGE SV8100 Customer CD is supplied with each SV8100 system. Stock Number: 4421018 • Manuals o IPK II Features & Specifications Manual o IPK II General Description Manual • User Guides o DT300/DT700 User Guide o DT750 Users Guide o SV8100 Attendant User Guide o SV8100 Single Line Telephone User Guide o UM8000 Mail User Guide o VM8000 InMail User Guide o VM8000 InMail Quick Reference Guide for Administrators • Brochures Application CD
The UNIVERGE SV8100 Application CD is supplied to order. Stock Number: 4421015 • SV8100 Desktop Suite o SP310 Soft Phone • UM8000 ViewApps o View Mail o View Mail for Microsoft Messaging o View Fax o View Mail for Groupwise o View Mail for Lotus Notes o ViewCall Plus • ACD MIS o ACD Agent Client o ACD MIS Admin o ACD MIS Monitor o ACD MIS Reports o ACD MIS Server o dotnetfx • ACD Agent Client • PCPRO • IP DECT DAP Manager Document No. SIB 244
Page 12 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Licensing
Licensing Server: ™ This secure, web based tool has many benefits over the previous licensing mechanisms. These include:‐ – Fast turnaround time in receiving licenses, – Greater control of distribution of these licenses, – Tools for you to manage your customer data, – Easy re‐issue of lost or misplaced codes. ™ The system requires an email address. (A new email address specific to this purpose will assist in easier licensing administration for you.) ™ The system relies on 3 main items. – An email address for licensing purposes, – A Hardware Key Code also known as HKC or Key (found on a CPU), – A customer and location of where the system will reside. Hardware Key Code: ™ HKC or Key also known as Hardware Key Code, can be found in the following places for the SV8100: – On the side of a CD‐CP00 packing box, – On the CD‐CP00 PCB, – Or by dialling Feature 3 on a handset and reading from the display. Accessing the Licensing Server: ™ You can access the Licensing Server via the following Link: – http://www.nec.com.au/lic or by clicking on the link in any email from the License Server. – Where you do not have access to the Licensing Server, please contact your account manager. – Please note: You will need your NEC Customer Number for this registration. There will be only one login account created per Dealer location. License Logins: ™ The local Licensing Administrator gets complete access to the functionality available for that dealership. This is done via a portal similar to the one in the below diagram. ™ Each dealer will be required to communicate any required changes to their login (such as a new password) through their account manager. ™ Technicians will not be given individual logins to the License Server at this time. Order entry staff will be providing their licenses to their own technical staff. Document No. SIB 244
Page 13 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Dealer Portal: ™ Each Dealer gets a secure login. ™ Dealers can view the history of all their prior activations and systems. ™ Dealers can create customers and their locations. ™ Customer information storage abilities allow for better historical records and sales / marketing initiatives. ™ Administrators can attach / detach licenses to customers and then register these against their Hardware Key Codes. Demo License: ™ Demonstration licenses allow you to use all the system features for a fixed period of time. ™ Demo license is available for every customer location but has a maximum use limit, depending on the system. ™ There is a limit for the number of times you can get free licenses – these vary per product. ™ The license server will keep count of the number demo license available and displays this information. Hardware Replacement: Please Note: Contact NEC customer service in advance to obtain a replacement code, prior to accessing the Replacement section. ™ In the unlikely event that you will need to replace the CPU of a NEC System, you can move the licenses that existed on the old system to the new one. ™ The Hardware Replacement function can be accessed by clicking on the Replacement Link from the drop down list under License Administration. ™ The replacement code must be provide before you can validate the old Hardware Key Code. ™ Once completed you may enter the new “Hardware Key Code” that you wish to transfer the licenses to. ™ Click on the Replace Hardware button. ™ At this point, you can download the new license file for the customer that pertains to the new Hardware Key Code. Process Summary: ™ Order License part numbers from NEC Customer Service as per normal. ™ Login to the NEC Licensing Server and access Licensing – If you don’t have a login, please contact your NEC account manager for access. ™ Create your Customers and locations ™ Assign Licenses and activate these for your customer locations. ™ Provide license/s to technical staff for system installation. Document No. SIB 244
Page 14 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Flexible Methods for SV8100 Licensing: • Automated 24/7 License Download Client PC with PC Pro
NEC
License
Server
Internet
End User
SV8100
The License file is sent from
the License Server to the
SV8100 using PCPro/WebPro
•
PC PRO Method Upload or
Direct
Connect
SV8100
PC Pro
WAN
The License file was stored on the PC
and is sent to the SV8100 using
PCPro/WebPro .
•
Manual Method Enter the
Software Key
Code
Enter
Programming
Mode
PRG 10-49-01
PRG10-48-01
SV8100
SV8100
The License file is stored on a USB drive
and is sent to the SV8100 using
Telephone Programming.
Document No. SIB 244
‐OR‐ The License file was printed and the
Software Key Code is manually
entered to the SV8100 using
Telephone Programming.
Page 15 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
System Licenses
System Ports: Stock No. License Code 4426000 LK‐SYS‐256 PORT‐LIC 4426001 LK‐SYS‐UNLIM PORT‐LIC System Features: Stock No. License Code 4426035 LK‐SYS‐SMDR‐LIC 4426084 LK‐SYS‐HM‐LIC LK‐SYS‐1ST‐CTI 1‐LIC 4426037 LK‐SYS‐3RD‐CTI 10‐LIC 4426038 LK‐SYS‐3RD‐CTI 20‐LIC 4426039 LK‐SYS‐3RD‐CTI 50‐LIC IP Trunks: Stock No. License Code 4426002 LK‐SYS‐IP‐TRUNK1‐LIC 4426003 LK‐SYS‐IP‐TRUNK4‐LIC 4426004 LK‐SYS‐IP‐TRUNK8‐LIC 4426005 LK‐SYS‐IP‐TRUNK16‐LIC IP Extensions: Stock No. License Code 4426006 LK‐SYS‐IP‐TERMINAL‐1‐LIC 4426007 LK‐SYS‐IP‐TERMINAL‐4‐LIC 4426008 LK‐SYS‐IP‐TERMINAL‐8‐LIC 4426009 LK‐SYS‐IP‐TERMINAL‐16‐LIC 4426010 LK‐SYS‐IP‐TERMINAL‐32‐LIC Description System Port License ‐ 65 to 256 Port License supports flexible port configuration with a maximum of 256 system ports. Requires PZ‐ME50‐US Daughter Board. System Port License ‐ 257 to 712 Port License supports flexible port configuration with a maximum of 712 system ports. Requires PZ‐ME50‐US Daughter Board. Description SMDR License ‐ Enables system SMDR Feature. Hotel/Motel License ‐ Enables Hotel/Motel system features. 1st Party CTU (Ethernet) 1 Client License 3rd Party CTI 10 Clients 3rd Party CTI 20 Clients 3rd Party CTI 50 Clients
Description 1 SIP Trunk License. 4 SIP Trunk Licenses. 8 SIP Trunk Licenses. 16 SIP Trunk Licenses. Description 1 NEC SIP Client license ‐ Support NEC MLT SIP (DT700) Terminal and/or NEC Softphone (SP310). 4 NEC SIP Client license ‐ Support NEC MLT SIP (DT700) Terminal and/or NEC Softphone (SP310). 8 NEC SIP Client license ‐ Support NEC MLT SIP (DT700) Terminal and/or NEC Softphone (SP310). 16 NEC SIP Client license ‐ Support NEC MLT SIP (DT700) Terminal and/or NEC Softphone (SP310). 32 NEC SIP Client license ‐ Support NEC MLT SIP (DT700) Terminal and/or NEC Softphone (SP310). Document No. SIB 244
Page 16 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
VRS/AA: Stock No. License Code 4426016 LKS‐VM‐VRS2‐LIC 4426017 LKS‐VM‐VRS4‐LIC 4426018 LKS‐VM‐VRS8‐LIC 4426019 LKS‐VM‐VRS16‐LIC Description
2 Port License VRS ‐ supports general message, personal greeting, Automated Attendant, ACD messages. 4 Port License VRS ‐ supports general message, personal greeting, Automated Attendant, ACD messages. 8 Port License VRS ‐ supports general message, personal greeting, Automated Attendant, ACD messages. 16 Port License VRS ‐ supports general message, personal greeting, Automated Attendant, ACD messages. VM8000 InMail: Stock No. License Code 4426020 LKS‐VM‐INMAIL2‐LIC 4426021 LKS‐VM‐INMAIL4‐LIC 4426022 LKS‐VM‐INMAIL8‐LIC 4426023 LKS‐VM‐LANGUAGE‐LIC Description InMail 2 Port license ‐Approximate 32 Hours of storage and requires VM8000 InMail CF 512M (4422043). InMail 4 Port license ‐ Approximate 32 Hours of storage and requires VM8000 InMail CF 512M (4422043). InMail 8 Port license ‐ Approximate 32 Hours of storage and requires VM8000 InMail CF 512M (4422043). 1 Language activation License ‐ Supports a maximum of 20 Languages. UM8000 Mail: Stock No. License Code 4426024 LKS‐UMS‐PORT 2 LITE‐LIC 4426025 LKS‐UMS‐PORT 4 LITE‐LIC 4426026 LKS‐UMS‐PORT 8 LITE‐LIC 4426071 4426085 4426073 LKS‐UMS‐2‐4PtoLITE‐LIC LKS‐UMS‐PORT 4 UPG‐LIC LKS‐UMS‐LItoUM8000‐LIC 4426068 LKS‐UMS‐PORT 4‐LIC 4426069 LKS‐UMS‐PORT 8‐LIC 4426070 LKS‐UMS‐PORT 16‐LIC 4426072 4426082 LKS‐UMS‐PORT 4 UPG‐LIC LKS‐UMS‐FAX‐LIC 4426078 LKS‐UMS‐LANGUAGE‐LIC 4426081 4426080 4426079 LKS‐UMS‐AMIS‐PLUS‐LIC LKS‐UMS‐HOTEL‐PMS‐LIC LKS‐UMS‐HOTEL‐LANGUAGE‐LIC Document No. SIB 244
Description 2 UMS Lite port License ‐ The Lite port license does not support Text‐to‐speech or Networking. 4 UMS Lite port License ‐ The Lite port license does not support Text‐to‐speech or Networking. 8 UMS Lite port License ‐ The Lite port license does not support Text‐to‐speech or Networking. UM8000 LITE 2 to 4 Port Upgrade UM8000 LITE 4 Port Upgrade UM8000 LITE to UM8000 Upgrade 4 UMS port License ‐ Supports Text‐to‐speech or Networking. 8 UMS port License ‐ Supports Text‐to‐speech or Networking. 16 UMS port License ‐ Supports Text‐to‐speech or Networking. UM8000 4 Port Upgrade UM8000 and UM8000 LITE 1 Fax Port Upgrade 1 Language activation License ‐ Supports a maximum of 24 Languages. AMIS/PlusNet Networking License Hospitality and PMS activation license 1 Hospitality Language activation license Page 17 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
4426024 LKS‐UMS‐CLIENT 1‐LIC 4426040 LKS‐UMS‐CLIENT 4‐LIC 4426041 LKS‐UMS‐CLIENT 8‐LIC 4426042 LKS‐UMS‐CLIENT 16‐LIC 4426043 LKS‐UMS‐CLIENT 32‐LIC 1 Client View App Session ‐ Supports client View Mail, View Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 4 Client View App Session ‐ Supports client View Mail, View Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 8 Client View App Session ‐ Supports client View Mail, View Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 16 Client View App Session ‐ Supports client View Mail, View Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 32 Client View App Session ‐ Supports client View Mail, View Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. InACD: Stock No. License Code 4426028 LK‐SYS‐ACD‐LIC 4426030 LKS‐ACDMIS‐BASIC‐LIC 4426032 LKS‐ACDMIS‐ADDMON‐LIC 4426033 LKS‐ACDMIS‐AGENT‐LIC Description Activation key supporting InACD – Provides 64 ACD Groups, 256 ACD agents and 12 Supervisors (1 per Group and 1 System Supervisor). ACD MIS Basic License – Provides 1 Monitor License and 3 Agent Client Licenses. ACD MIS additional Monitor Report License ‐ allows up to 4 additional Monitor License to InACD. One is included with the ACD MIS with Max 5 Monitor Licenses per system. ACD MIS Agent Client License ‐ Three agent client licenses are included. A maximum of 512 additional licenses can be added in increments of five. The Agent Client main window combines real‐time data display with Agent control panel. SoftPhone: Stock No. 4426011 4426012 4426013 4426014 4426015 License Code LKS‐DESKTOP SUITE ‐SOFTPHONE 1‐LIC LKS‐DESKTOP SUITE ‐SOFTPHONE 4‐LIC LKS‐DESKTOP SUITE ‐SOFTPHONE 16‐LIC LKS‐DESKTOP SUITE ‐SOFTPHONE 32‐LIC LKS‐DESKTOP SUITE ‐SOFTPHONE 64‐LIC Document No. SIB 244
Description 1 Desktop Suite ‐ Soft Phone (SP310) Client License. Note: The NEC SoftPhone SP310 requires a NEC SIP Client License. 4 Desktop Suite ‐ Soft Phone (SP310) Client License. Note: The NEC SoftPhone SP310 requires a NEC SIP Client License. 16 Desktop Suite ‐ Soft Phone (SP310) Client License. Note: The NEC SoftPhone SP310 requires a NEC SIP Client License. 32 Desktop Suite ‐ Soft Phone (SP310) Client License. Note: The NEC SoftPhone SP310 requires a NEC SIP Client License. 64 Desktop Suite ‐ Soft Phone (SP310) Client License. Note: The NEC SoftPhone SP310 requires a NEC SIP Client License. Page 18 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
System Hardware
Chassis & Mounting Hardware: Stock No. Model Name 8503017 SV8100 Basic Package Kit 4422000 CHS2U‐AU 4422001 CHS2U RACK MOUNT KIT Description SV8100 Basic Package includes: ‐ CHS2U‐AU Chassis ‐ CD‐CP00‐AU (Main Processor) ‐ CD‐8DLCA 6 Blade 2RU Chassis, inc PSU & AC cable Picture 19" Rack Mount bracket, one per chassis 4422002 CHS BASE UNIT FLOOR MOUNT SET 4422005 CHS2U JOINT BRACKET Floor mount inter chassis KIT bracket, one per additional Chassis 4422003 CHS1U/2U WALL MOUNT KIT Wall Mount bracket, one per chassis 4421000 CHS2U STAND KIT (K) Side stand mount kit for single Chassis Floor mount base unit, one per system 4422004 CHS2U STAND KIT (EXT) Side Stand inter chassis bracket, one per additional Chassis Document No. SIB 244
Page 19 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Blades and Options Stock No. Model Name Description SV8100 CPU providing the following functionality: • External Paging Output • Internal MOH tone • External MOH/BGM Input • External Music Control • USB Interface • Ethernet Interface • PZ‐VM21 Interface • PZ‐ME50 Interface • PZ‐32/64/128IPLA Interface 4421004 CD‐CP00‐AU 4421005 PZ‐ME50‐AU Provides additional memory for system expansion PZ‐32IPLA Provides the voice (RTP/RTCP) processing function for 32 concurrent VoIP calls PZ‐64IPLA Provides the voice (RTP/RTCP) processing function for 64 concurrent VoIP calls PZ‐128IPLA Provides the voice (RTP/RTCP) processing function for 128 concurrent VoIP calls Picture 4421007 4422012 4422013 4422011 PZ‐VM21 Provides Internal V34 Modem, InMail VM and VRS 4422014 PZ‐BS10 Expansion Bus Interface (CHS2U #1) 4422015 PZ‐BS11 Expansion Bus Interface (CHS2U #2,3,4) 4421008 CD‐8LTA 8 Digital / 2 Single Line / Option 4422016 CD‐8DLCA Digital Station Interface 4422017 PZ‐8DLCB Expansion Digital Station Interface 4422018 CD‐16DLCA Digital Station Interface 4422019 CD‐4LCA Single Line Interface 4422020 PZ‐4LCA Expansion Single Line Interface Document No. SIB 244
Page 20 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
4422021 CD‐8LCA Single Line Interface 4422023 CD‐4COTA CO Trunk Loop Start 4422024 PZ‐4COTG Expansion CO Trunk Interface 4422025 CD‐2BRIA Basic Rate Interface 4422026 PZ‐2BRIA Expansion Basic Rate Interface 4422027 CD‐PRTA Primary Rate Interface 4422029 CD‐4DIOPA DID/OPX (DID not supported) 4422030 CD‐4ODTA E&M Tie Line 4422032 CD‐ETIA Gigabit Switch Unit (Master/Slave) 4422034 CD‐VM00 Voice Mail / App Server 8502831 PGD(2)‐U13 ADP Provides external paging zones , music source inputs, door phone and door lock relay. 800188 DP‐D‐1D Door Phone Unit. Media: Stock No. 4422043 Product Name AKS InMail‐512M‐APP CF Description Picture Compact Flash media 512MB for
VRS and VM8000 InMail,
providing 32 hours of Available Recording Time
4422048 4422051 AKS UM‐2G APP CF Compact Flash Media 2GB for UM8000 Mail, providing 125 hours of Available Recording Time AKS UM‐8G APP CF Compact Flash Media 8GB for UM8000 Mail, providing 550 hours of Available Recording Time Document No. SIB 244
Page 21 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Battery Backup: Stock No. Product Name Description 4422010 CHS2U BATT MTG KIT 4422038 CHS2U BATT CA INT 4422049 2.3AH‐12V BATT CHS2U Internal Backup 2 required per CHS2U chassis. Battery 4421001 CHS LARGE BATT BOX 4422039 CHS BATT CA‐EXT‐A Required when using a third party external battery solution 4391831 7AH‐12V BATT 6 required per CHS LARGE BATT Battery for CHS LARGE BOX. BATT BOX Spare Parts: Stock No. 4422006 Model Name CHS2U BLANK SLOT COVER KIT Picture Description Picture Blank Slot Cover 4420020 CHS BLANK SLOT COVER KIT (BUS) Blank Slot Cover for BS10/BS11 4422007 CHS2U FAN BOX SET Fan unit for CHS2U chassis 4422037 AC CORD (AU) Australian mains power cable 2m
4422008 MPS7101 Document No. SIB 244
Power Supply Unit for CHS2U chassis Page 22 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Terminal Hardware
DT300 Digital Multiline Terminals: Stock No. Model Name Description 4424009 DTL‐2E‐1A(BK)TEL 2‐Button without LCD Black 4424010 DTL‐6DE‐1A(BK)TEL 6‐Button with LCD Black 4424012 DTL‐24D‐1A(BK)TEL 24‐Button with LCD Black DT700 IP Multiline Terminals: Stock No. Model Name Description 4424000 ITL‐2E‐1A(BK)TEL DT700 2‐Button without LCD Black 4424001 ITL‐6DE‐1A(BK)TEL DT700 6‐Button with LCD Black 4424003 ITL‐24D‐1A(BK)TEL DT700 24‐Button with LCD Black 4424008 ITL‐320C‐1A(BK)TEL DT700 Sophisticated (with Colour Touch‐Sensitive 320x240 pixel LCD) Document No. SIB 244
Picture Picture Page 23 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Consoles: Stock No. Model Name Description 4424022 DCL‐60‐1 (BK) CONSOLE 60 Button DSS/BLF Console ‐ Includes AC/DC Adapter 4424023 8LK‐L (BK) UNIT 8 button unit for DTL‐24D‐
1(WH/BK) Picture Adaptors: Stock No. Model Name 4424017 APR‐LA UNIT 4424018 ADA‐LA UNIT 4424033 4424035 WM‐LA UNIT ILPA‐RA UNIT 4424036 PANEL(Red‐Base)‐L UNIT 4424037 PANEL(Red‐VLCD)‐L UNIT 4424038 4424039 PANEL(Red‐SLCD)‐L UNIT PANEL(Blue‐Base)‐L UNIT 4424040 PANEL(Blue‐VLCD)‐L UNIT 4424041 4424042 PANEL(Blue‐SLCD)‐L UNIT PANEL(Silver‐Base)‐L UNIT 4424043 PANEL(Silver‐VLCD)‐L UNIT 4424044 4424045 4424047 4424049 PANEL(Silver‐SLCD)‐L UNIT PANEL(Wood‐Base)‐L UNIT PANEL(Wood‐VLCD)‐L UNIT PANEL(Wood‐SLCD)‐L UNIT PANEL(Clear‐Base)‐L UNIT 4424050 PANEL(Clear‐VLCD)‐L UNIT 4424051 PANEL(Clear‐SLCD)‐L UNIT Description Analogue Port Adaptor (with Ringer) Analogue Device Adaptor (Voice Recording Interface) Wall Mount Unit In‐Line Power Adaptor Picture Panels: 4424046 Document No. SIB 244
Red Side Panel ‐ Base Red Side Panel ‐ LCD (DT330, DT730) Red Side Panel ‐ LCD (DT750) Blue Side Panel ‐ Base Blue Side Panel ‐ LCD (DT330, DT730) Blue Side Panel ‐ LCD (DT750) Silver Side Panel ‐ Base Silver Side Panel ‐ LCD (DT330, DT730) Silver Side Panel ‐ LCD (DT750) Wood Side Panel ‐ Base Wood Side Panel ‐ LCD (DT330, DT730) Wood Side Panel ‐ LCD (DT750) Clear Side Panel ‐ Base Clear Side Panel ‐ LCD (DT330, DT730)
Clear Side Panel ‐ LCD (DT750) Silver
Blue
Clear
Wood grain
Page 24 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Red
1st July 2008
Modules: Stock No. 4424032 Model Name LCD(BL)‐L (BK) UNIT Description Picture DT300 (Value) LCD Unit with Backlight 4424030 8LKD(LD)‐L(BK) UNIT DT300 (Value) DESI‐less LK/LCD Unit 4424031 8LKI(LD)‐L(BK) UNIT DT700 (Value) DESI‐less LK/LCD Unit 4424020 PSA‐LA(BK) UNIT Keypads: Stock No. Standard Model Name PSA Cradle (Analogue PSTN Adapter) Description BS(E)‐L(BK) KIT Ten Key Kit (English) 4424028 BS(Retro)‐L(BK) KIT Ten Key Kit (Retrofit) Also used on DT300/DT700 (Economy) w/o‐LCD 4424026 BS(ACD)‐L(BK) KIT Ten Key Kit (ACD) 4424024 4424025 4424027 BS(F)‐L(BK) KIT BS(S)‐L(BK) KIT BS(Braille)‐L(BK) KIT Ten Key Kit (French) Ten Key Kit (Spanish) Ten Key Kit (Braille) Picture Document No. SIB 244
Page 25 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Terminal Overview: DT700 series desktop IP terminals
DT750
DT730
DT300 series desktop digital terminals
DT710
DT330
DT310
Display
Colour touch screen LCD
Greyscale LCD
Greyscale LCD (6 line key
model only)
Greyscale LCD
Greyscale LCD (6 line key
model only)
Line keys on base
terminal
DESI-less LCD
24
2, 6
24
2, 6
Line key extension
add-on modules
8 line key
8 line key
60 DSS console
60 DSS console
Not Available
8 line key
Not Available
DESI-less console
DESI-less console
Backlit LCD
Standard
Standard
Not Available
Standard
Not Available
Backlit dial pad
Standard
Standard
Not Available
Standard
Not Available
Full duplex speaker phone
Standard
Standard
Standard
Standard
Half Duplex
XML open interface
Standard
Standard
6 line key version only
Not Available
Not Available
Bluetooth handset with hub
adaptor
Future
Future
Not Available
Supported on the SV8100 only
Not Available
32 - DESI-less
60 DSS console
DESI-less console
Recommended Headsets: DT310/DT330 Digital Terminals • Plantronics SupraPlus, Model: P251N‐U10P (recommended) • Plantronics Encore, Model: P91N‐U10P (supported) DT710 IP Terminal • Plantronics SupraPlus, Model: P251N‐U10P (recommended) • Plantronics Encore, Model: P91N‐U10P (supported) DT730/DT750 IP Terminals • Plantronics SupraPlus Wideband, Model: HW251N‐A10‐NE (recommended) • Plantronics SupraPlus, Model: P251N‐U10P (supported) • Plantronics Encore, Model: P91N‐U10P (supported) Document No. SIB 244
Page 26 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Legacy Terminal Compatibility The following models of Dterm Multiline Terminals are NOT supported by the SV8100. • Dterm 85 IP (ITH, ITR, ITN, IP‐RA) • Dterm 70 (DTU) • Dterm 75 (DTP) • Dterm 60 (ETW) • Dterm 65 (ETJ) • Xen Topaz (DTB) • Xen Alpha The following models of Dterm Series i (Dterm 85) terminals and adaptors ARE supported on the SV8100. NEC/BS Model Name Description Stock No. 8502532 DTR‐2DT‐1A(BK) TEL Digital Multiline Terminal with two programmable line keys 8502533 DTR‐8D‐1A(BK) TEL Digital Multiline Terminal with eight programmable line keys & four soft keys 8502534 DTR‐16D‐1A(BK) TEL Digital Multiline Terminal with sixteen programmable line keys & four soft keys 8502535 DTR‐BA‐1A(BK) TEL Digital Multiline Terminal Base for L32 Module 8502536 L32(LED)‐RA(BK) UNIT Digital Multiline Module with 16 programmable line keys and 16 one‐
touch keys 8502549 16LCD(LK)‐RA(BK) UNIT Line key Module for Base telephone 24x3line LCD , two 8x8line LCD, 16 line buttons without LED 8502537 DCR‐60‐1A(BK) CONSOLE The Attendant Console with 60 programmable line keys 8502542 AD(A)‐RA UNIT Ancillary Device Adapter, allows connection of a tape recorder to all DTR Multiline Terminals except DTR‐2DT‐1.
8502541 AP(A)‐RA UNIT Analogue Port Adapter without Ringer, is the interface for installing Single Line Telephones, Modems, Credit Card Readers, Wireless Headsets, NEC VoicePoint/VoicePoint Plus Conferencing unit, and other compatible analogue devices. 8502540 AP(R)‐RA UNIT Analogue Port Adapter with Ringer with all AP(A) functionality. 8502544 CT(A)‐RA UNIT Computer Telephony Adapter allows a DTR Multiline Terminal connection to a PC via RS232 (25 PIN) connection. 8502548 CT(U)‐RA UNIT Computer Telephony Adapter allows a DTR Multiline Terminal connection to a PC via USB connection. 8502543 WM‐RA UNIT Wall Mount Unit used for when adapters are used and the telephone is to be installed on the wall Document No. SIB 244
Page 27 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Installation of IP Terminals
Important Note Do not assign any of the following features to operate concurrently across more than 16 DT700 IP terminals. • Internal Paging • BGM • Door phone Auto Configuration SV8100
DHCP
FTP
Configuration
File
Required equipment: • IP phone manager Free software available for download on NEC’s website. This software will be used to create the config file for the IP terminals. • FTP server Free software available on the WEB. • DHCP Server This DHCP server has to support the ability to define a “Vendor Class”. The DHCP server must also be able to define “Option Codes”. Process Overview: 1. Use the AutoConfiguration Application to create a terminal configuration file with corresponding network and telephony data parameters that are needed to connect the DT700 IP Terminal to the Telephony Switch. This created AutoConfiguraiton file needs to be loaded onto a network accessible PC/Server with a FTP server running. 2. Plug the DT700 into the local network (Factory Value Settings). 3. Local DHCP server will provide Vendor Specific Options for the DT700. 4. The DT700 will use DHCP Vendor Specific Options to communicate with local FTP Server. 5. The DT700 will download the created AutoConfig file from the FTP Server. 6. The DT700 will initialize with its new downloaded configuration and connect to the Telephony Switch. Document No. SIB 244
Page 28 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Building the configuration file: • Launch the IP phone manager software Once the software is launched click on the “Auto Config” tab.
Click on Terminal The basic settings needed to get the phone working out of the box are: 1st server address 1st server port Assign the IP address programmed in PRG 10‐12‐09 to 1st server address. Assign port 5080 to first server port. Document No. SIB 244
Page 29 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Click on the 1st server address to bring the window to the right up. Assign the IP address here and then click OK.
Click on the 1st server port to bring the window to the right up. Assign the port number here and then click OK.
After the changes have been made click on save below. It will bring up the save window to the right. In that window click on save as. 2
1
Document No. SIB 244
Page 30 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
•
After you click on Save as it will bring up a window asking you to name the file. Name the file as xxx.gz. o For example if I wanted to name the file as test it would be test.gz This file needs to be placed in the FTP server. •
Configuring a FTP server: • The FTP server must be configured with an anonymous login account. • The file that was generated from the IP phone manager must be placed into anonymous login folder. o Below is an example using Quick and Easy FTP server. Click on configure settings Click on the advanced tab to specify the directory to store the files. Document No. SIB 244
Page 31 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
•
Place the file (for example: test.gz) into the default home directory. Once the file has been loaded to the proper directory start the FTP server. At this point the FTP server can be minimized to run in the background. Configuring a DHCP server using Windows 2003 Server: • In the DHCP server highlight the server machine on the left hand side. Right click on the server and choose “Define Vendor Classes”. o Click on ADD o Display Name = NECDT700 o Description = auto config o In the same window down below there is a section that shows ID, Binary, and ASCII. Click in that window under ASCII. Now type in NECDT700. This should have also added 4E 45 43 44 54 37 30 30 under the binary section. Now click on OK and close. • Highlight the server again then right click and choose “Set Predefined Options”. o Change the option class to NECDT700. o Click ADD and give the following info ƒ Name = FTP Address ƒ Data Type = IP address ƒ Code = 141 ƒ Click on OK then start the process over again o Click on ADD and give the following info ƒ Name = Auto Config File Name ƒ Data Type = String ƒ Code = 151 o Click on ADD and give the following info ƒ Name = Download Protocol ƒ Data Type = Byte ƒ Code = 163 o Click on OK • Highlight scope options on the left hand side then right click and choose “Configure Options”. o Click on Advanced and change the vendor class to NECDT700. o Place a check mark next to 141 FTP Address. Down below assign the IP address of the FTP server then click apply ƒ Place a check mark next to 151 auto config file name. Down below type the name of the config file that was built via IP phone manager. Then click on apply. ƒ E.g. Test.gz. o Place a check mark next to 163 download protocol. Down below change HEX address to 0x1. o Click on apply and OK. Document No. SIB 244
Page 32 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
IP DECT
IP DECT terminals combine the benefits of IP telephony with the superior quality and features of DECT technology. This IP‐based wireless system provides perfect voice quality, seamless handover between access points and a secure air interface that protects your company’s investments in existing telephones, applications and the network infrastructure. With IP DECT, your data and network are secure. All communications are encrypted to protect privacy concerns for you and your customers. And installing IP DECT is simple. Connect DECT Access Points (multi‐directional radio base stations) directly to the LAN, and then set up IP DECT at remote locations. Depending upon building characteristics, each DECT Access Point can provide coverage over a wide area and enable users to move freely. IP DECT also provides feature transparency on NEC platforms as well as standard SIP functionality. G955 DECT Handset G355 DECT Handset AP200S SIP Access Point •
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128x128 pixel, 64K colour LCD Backlit display Icon driven menu Seamless handover Memory card (optional) Standard headset connection Hands‐free operation 20 ringer melodies with
distinction between type of call Personal phone book Corporate directory support Call logging and filtering 13 languages supported Incoming call filter Date and time display Time stamps on caller lists Message‐waiting indicator Multiple DECT network subscr. GAP compatible Software update over air Up to 120 hours stand‐by time Up to 12 hours talk time Document No. SIB 244
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128x160 pixel, 262K colour LCD Backlit display and keypad Icon driven menu Seamless handover Memory card (optional) Standard and (optional) Bluetooth headset connection Message Service (LRMS) Message broadcast support Hands‐free operation •
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20 ringer melodies with
distinction between type of call Built‐in vibrator alert Personal phone book (with
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Corporate directory support Call logging and filtering 13 languages supported Incoming call filter Date and time display Time stamp (messages & lists) Message‐waiting indicator Multiple DECT network subscr. GAP compatible Software update over the air Up to 120 hours stand‐by time Up to 12 hours talk time •
Supports standard DECT (GAP) compatible handsets Supports up to 11 simultaneous calls per AP 10/100Mbps Ethernet interface Secure air interface Crystal clear speech Supports short messaging Connects directly to Ethernet (either dedicated for DECT support or to converged LAN) External power or Power Over Ethernet (IEEE802.3af Class 0) IP peer‐to‐peer communication
Plug‐and‐play installation Compact unit (A5 size) Downloadable software LED status indicator Full non‐blind slot radio Secure DECT encryption Roaming and seamless handover Support for LRMS messaging (max. 160 characters) Page 33 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
AP200S Specifications: Air interface: • Audio algorithm: G.726 ADPCM • Full non‐blind slot DECT RF part, according to EN301406 • Frequency band: 1880 ‐ 1900 MHz, 10 carrier frequencies • RF output: 20 to 24 dBm at antenna connection, Sensitivity: typical ‐90 dBm • Dual omni‐directional internal antennas • Typical range: indoor 20‐50 m, outdoor 300 m Physical characteristics: • Size: 235 x 45 x 172 mm (WxDxH) • Weight: 540 g (incl. packaging) • Housing: ABS/polycarbonate, light grey (colour code 70109) • Classification: IP40 The DAP Manager: The DAP Manager Software is used during installation and maintenance to: • Subscribe Handsets • Perform DAP management The DAP Manager Software is used during operation to: • Facilitate Portable Sharing and Handset to Handset messaging • Allow DAPs to be connected in a Branch office • Capture debug / system information The DAP Manager is not required for normal, day‐to‐day operations (i.e. wireless communications), but should be running at all times that the DECT system is operational. The DAP Manager Software runs on a standard computer and can run alongside other applications, it does not require a dedicated server.
DAP Manager
SV8100
WAN
Head Office
Branch Office
DAP Manager PC platform: • Windows 2000 Server or Professional, Service pack 4 • Windows 2003 Server • Windows XP Professional SP2 • CPU: minimum 2.4 GHz • RAM: minimum 256 Mb Document No. SIB 244
Page 34 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
G355/G955 Quick Reference Guide Turning the phone on and off Press and hold the Red phone key for a few seconds. Lock/unlock your phone In Idle mode, press the Ok key, and then press the Lock soft key. To unlock, press the Ok key, and then press the Unlock soft key. Make a call In Idle mode, type the number you want to dial, and then press the Green phone key. Answer a call Press the Green phone key. End a call Press the Red phone key. Reject a call Press the Reject soft key. Make an enquiry call (broker call) During a call, press the Green phone key and dial the number of the party you want to consult. You can toggle between the two parties, by pressing the Green phone key. To transfer the first call to the enquiry call party, press the Red phone key. Change the volume During a call, press the volume up or volume down buttons on the side of the phone. Use the speakerphone During a call, press the Spk on soft key. To deactivate: press the Spk off soft key. Document No. SIB 244
Mute a call During a call, press the Mute soft key. To turn the microphone on again, press the Unmute soft key. Listen to voicemail messages In Idle mode, press the Menu soft key, choose Messaging, Inbox, select Listen to voicemail, and then scroll to the required message. Press the Select soft key. You may need to enter your VM number first. Make a shortcut In Idle mode, press the Menu soft key, choose Settings, General, and select Shortcuts. Now you can assign a function to one of the navigational keys. Make a speed dialling key In Idle mode, press the Menu soft key, choose Contacts. Select the contact that you want to assign and press the More soft key. Choose Speed dial and press OK. Scroll to the speed dialling key number that you want and press the Add/Replace soft key. (If a number has already been assigned to this key, it will be replaced.) Register the handset In Idle mode, press the Menu soft key, choose Settings, Connectivity, Register. Select the required base, OK. Enter the Park code, OK/Skip. Enter the PIN code, OK. The PIN is generated by the DECT Manager. Enter Network Name, Save. Enter Number, Save. This is the phone number assigned to the handset.
Page 35 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Registering IP DECT terminals: 1. Run SV8100 PCPro 2. Click Tools > PCPro Accounts and you will get the following screen. 3. Select tech User Name and click Properties. 4. Click the View tab Document No. SIB 244
Page 36 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
5. In this window, uncheck the two available items, then OK. 6. Connect to your SV8100 and download Database. 7. Click Programming > Unregistered Phones > IP Phone List. 8. Check required extensions to be used for IP DECT numbers. For example, extension 180 – 183 will be used. 9. Set MB 15‐05‐18 = Group 1 for required extensions. 10. Upload database changes. 11. Register all IP DECT extensions on DAP Manager and all phones will function. Document No. SIB 244
Page 37 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Voice Mail
VM8000 InMail The VM8000 InMail Solution is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It is an embedded solution for the UNIVERGE SV8100 that provides digitally‐integrated voice messaging capabilities and Automated Attendant features to meet a SMB’s communication needs both now and in the future. VM8000 InMail’s Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialling options. They can direct themselves to the called party without being placed on hold or having their calls dropped. Employees can also efficiently manage their calls and messages with easy one‐touch access to voicemail features. With VM8000 InMail’s advanced call processing capabilities, employees no longer need to manually direct and route callers. The Automated Attendant routes each incoming call based upon the time‐of‐day and day‐of‐the‐week and can provide different announcements and dialling options for each number in the office. Key Features: Voicemail: • Conversation Recording • Auto‐Help Voice Prompts • Answering Machine Emulation • Auto‐Forward to Mailbox • Fax Detection • Programmable Individual Security Code • Real Time and Date Stamp • Interactive Softkeys • One‐Touch Forwarding • Message Count Display • One‐Touch Mailbox Access • Programmable Voice Prompts • One‐Touch Message Retrieval • Three Personalized Mailbox Greetings • One‐Key Call to Sender • Message Forwarding • Confidential/Urgent/Future Message • Announcement Mailbox for One‐Way Delivery Options Information • Guest & Group/Department Mailbox Types • Remote or Local Message Notification (on or offsite) • Remote Programming via WebPro/PCPro Voice Mailbox Automated Attendant: • Single Digit Transfer • Answer Schedule Tables • Individual Trunk Greetings • Park and Page • Three Day, Night and Holiday Greetings • Capture Caller ID • Flexible Answering Based on Trunk Time‐of‐Day and Day‐of‐Week Licensing controlled by CD‐CP00 for the following features: o Number of Voice Ports o Number of Languages Document No. SIB 244
Page 38 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
UM8000 Unified Messaging The UM8000‐Mail solution is an enhanced, in‐skin unified messaging system that delivers abundant message storage, scalable port capacity and all the features you’ve come to expect from NEC, a leader in voice messaging products. UM8000‐Mail offers a reliable system with a smaller footprint and lower operating cost than other systems. The UM8000‐Mail system can store over 500 hours of messages and is scalable from 2 to 16 ports and provides support for up to 1000 mailboxes. It offers up to 4 optional fax ports. Because the UM8000‐Mail line card installs inside the SV8100 chassis, it uses less space and power than other stand‐alone messaging systems. If the system experiences a power failure, the UM8000‐Mail uses the same battery backup as the SV8100 system, adding another measure of reliability to the system. With feature‐rich Unified Messaging, all voice, fax and e‐mail messages are directed into one inbox. This enables users to keep track of all their messages more easily. Employees can easily prioritize their messages and streamline their workloads. With Unified Messaging users can: • Set up their mailboxes to meet their personal needs • Play and record messages using their multimedia PCs • Send and receive secure faxes. Inbound and outbound documents are password‐protected and stored electronically until previewed and printed from a networked PC. Users can control and configure their personal mailbox settings using the Mailbox Manager’s graphical user interface (GUI). Greetings, security codes, notifications, groups, conversation preferences and more can all be modified through the Mailbox Manager. In addition, the user can handle messages via this interface. They can listen to, delete and archive messages. They can also choose to download selected messages to their PC in WAV file format. Key Features: • Future, Urgent and Return Receipt Delivery • Speed Keys • Port Independence • Subscriber Controlled Groups • Cascade Notification • Variable‐Length Security Codes/Passwords • Menu Options • Live Record, Message Cancel and Redirect • Cut‐Through Paging and Message Editing • Caller Interviewing • Multilingual Capability and Multiple • Soft‐Key Functionality and Trunk Mapping Personalized Greetings • Remote Maintenance • Extension Remapping • Date and Time Stamp • Message Rewind, Pause and Fast Forward • Transfer to Attendant • Alphanumeric Directory • Urgent Message Count • Supervised/Unsupervised Transfers • User‐Changeable Voice Prompts & Single‐Digit • Message Waiting Notification Dialling • Guest Mailboxes and Call Screening • Fax Detect, Routing and Notification • Subscriber Self‐Enrolment • Volume and Speed Control • Reports • Holiday Schedules • Out‐Dial Notification to Pager • Call Accept or Reject Document No. SIB 244
Page 39 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
UM8000 Notes: • Time, date and time zone information are set in and synchronized with the CCPU. o There are no provisions for changing the time and date on the voice mail. • IP Address, gateway and subnet mask set in CD‐CP00 programming: o Only the DNS server information can be changed on the voice mail. o 10‐55‐01 – IP Address o 10‐55‐04 – Subnet Mask o 10‐55‐05 ‐ Gateway • Licensing controlled by CD‐CP00 for the following features: o Voice ports o Fax Ports o Number of View App Sessions o Hospitality/PMS o AMIS/PlusNet o System Languages o Hospitality Languages • New Email Features: forwarding options for each mailbox, set via Web Mailbox Manager (WMM) or Web Admin Console (WAC): o Forward message keep on voice mail as New. o Forward message keep on voice mail as Old. o Forward message delete from voice mail new. o Customizable email forwarding template (System wide only) • Additional Web Mailbox Manager Improvements: o LIFO/FIFO settings for New and Old messages o Message Playback o Message Archive o Delete Message o Enter email address to forward to. o Save to Inbox to PC as Wav file (Export) o Add notes up to 60 characters long to messages o First Time enrollment o Auto Login from CID Number • Improved GUI and System Management (WAC): o Language administration o Backup and Restore o Setting trace and error logging levels. o Scrolling menu in WAC, can jump from any area to any other area instead or returning to main menu first. o Import and Export of Subscriber and Transaction boxes via CSV file. o Mailbox message limit by drive space or number of messages. o Call Park and Page. • Backup destinations: o Local VM drive o Shared Windows drive o USB drive Document No. SIB 244
Page 40 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
UM8000 Service Conditions: The following is a list of features that are not supported at initial release of the UM8000 Mail or are in the process of being modified. Features that are not supported: • Live Monitor • All Fax Functions: o Fax detect from main greeting. o Personal Fax Box. o Print‐to‐Fax • Text‐to‐Speech (TTS). • Desktop Call Control (View Call Plus). • Constant Message Count. • Modem access for remote programming. • Pager Notification. Features with known issues: • Live Record: o The Live Record feature is supported however while recording several softkeys are displayed for pause, re‐record, done and more. Pressing any of these softkeys will put the caller on hold. • Park and Page: o If the caller is not taken off park when they recall to the voice mail they go back to the main greeting. • The addition of the Voice Mail In‐Skin Blade (CD‐VM00) allocates 16 station ports regardless of ports licensed. This count affects overall station port capacity and therefore impacts the requirement for a Memory expansion board (PZ‐ME50) and 65 to 256 port license (LK‐SYS‐256 Port‐LIC). Document No. SIB 244
Page 41 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Specifications VM8000 InMail VRS/AA Hardware InMail LITE PZ‐VM21 Storage (Compact Flash) Voice Ports UM8000 Mail STANDARD CD‐VM00 512MB = 32 Hours 2GB = 125 Hours 8GB = 550 Hours 2, 4, 8, 12, 16 2, 4, 8 2, 4, 8 4, 8, 12, 16 Fax Ports NIL NIL 1, 2 1, 2, 3, 4 Mailboxes NIL 576 250 1000 Languages Included English (Australian) Chinese (Mandarin) Japanese (Japanese) English (Australian) English (New Zealand) Chinese (Mandarin) Optional Languages NOT Included English (US‐Numeric, Mnemonic), English (UK), Japanese, Italian, French (Canadian), Spanish (Madrid, Latin American, Mexican), German, Dutch, Norwegian, Brazilian Portuguese, Korean Chinese (Cantonese), English (US, UK), Italian, Japanese, French (Parisian, Canadian), Spanish (Madrid, Latin American, Mexican, Catalan), German, Dutch, Norwegian, Danish, Argentinean, Portuguese, Iberian Portuguese, Russian, Hebrew, Swedish Licenses Included Upgrades Maximum Included Upgrades Maximum Languages 3 1 20 3 1 21 Voice Ports 2 VRS 4 16 VRS, 8 VM 0 4 16 Fax Ports ‐‐ ‐‐ ‐‐ 0 1 4 UM Seats ‐‐ ‐‐ ‐‐ 5 1, 4, 8, 16, 32 512 Networking ‐‐ ‐‐ ‐‐ 0 1 1 Hospitality ‐‐ ‐‐ ‐‐ 0 1 1 Hospitality Lang. ‐‐ ‐‐ ‐‐ 1 1 10 Document No. SIB 244
Page 42 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Voicemail Comparison Chart Feature XenMail LX using CTP‐U13 XenMail LX Lite using VMS‐U43 Yes No Yes 3 tables with 3 schedules each and 1 fixed schedule Yes No Yes 3 tables with 3 schedules each and 1 fixed schedule Yes Yes Yes Yes Yes Yes No No No No No No No Yes Yes New ‐ Yes No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes ‐ Idle only No Yes Yes Yes Yes Yes Yes No Yes No Yes Yes Yes Yes Yes Yes (Delayed Release) Yes Yes ‐ per mail/transaction box Yes Yes No Yes Yes Yes No No No Yes No No Yes No Yes No
Yes Yes No No
No Yes Yes Yes Yes Yes ‐ Idle only No Yes Yes Yes Yes Yes Yes No Yes No Yes Yes Yes Yes Yes Yes Yes Yes ‐ Idle only No Yes Yes Yes Yes Yes Yes No
Yes No Yes Yes
Yes Yes Yes No Yes Yes No Yes
Yes Yes No No
Yes Yes ‐ per mail/transaction box Yes Yes No Yes Yes Yes Yes ‐ per mail/transaction box Yes
Yes No Yes Yes
New ‐ Yes No No No Yes Yes Yes Yes Yes No No Yes Yes No Yes No UM8000 Mail VM8000 InMail Announcement Mailbox Announcement Message Yes No Yes Yes Answer Schedule Table Yes Yes (8 tables, 10 schedules each) Answering Machine Emulation / Live Monitor Answering Schedule Override Auto Attendant Do Not Disturb Auto Erase or Save Auto Copy Message Auto Login to voice Mail using Pre‐
defined ANI Number Auto Time Stamp Automated Attendant Automated Attendant Transfer Automatic Routing for Rotary Dialling Callers Autosave Broadcast Message Call Announcing Call Blocking Call Forward to a Mailbox Call Holding Call Queuing Call Routing Mailbox Call Screening Caller ID Caller ID Automatic Transfer Caller ID with Return Call Calling the Automated Attendant Cascading Message Notification Centralized Voice Mail Centrex Transfer Checking / Deleting a Message Conversation Record / Live Record Desktop Call Control Desktop Messaging Dial Action Table Directory Dialing Directory Dialing Mailbox Directory Dialing Message Distribution List Distribution Mailbox Enable/Disable MWI indications System Wide (Admin Function) Erasing All Messages (Admin Function) External Extension External Transfer Document No. SIB 244
Yes (Delayed Release) No No No New ‐ Yes Can be set from TUI, WAC, WMM Yes ‐ 16 Page 43 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Fax Confirmation When Using Print‐
to‐Fax Fax Detection Fax Distribution Fax Distribution Lists Fax Mail Fax Mailbox Fax Tone Detection From Within Subscriber Mailbox (Call is routed to suscriber fax box) Fax Messages Fax Server Fax‐On‐Demand First Time Tutorial Flexible Answering Schedules Flexible Call Routing Flexible Mailbox Numbering Plan Forced Unscreened Transfer French (Canadian) User Interface Future Delivery Message Getting Recorded Help Go to a Mailbox Greeting Group (Shared) Mailboxes Guest Mailbox Hang Up Option in Auto Attendant Hotel/Motel Instruction Menu Interview Mailbox Interactive Soft Keys Leaving a Message Listening to Messages Listening to Messages Options Local Backup Local Restore Log Onto Voice Mail, Internal Log Onto Voice Mail, Remote Mailbox Name Mailbox Security Code Delete (Admin Function) Mailbox Support for Extension Numbers 2‐8 Digits Long Main Menu Make Call Master Mailboxes Maximum Extension Mailboxes per Media Message Center Keys Message Center Mailbox Document No. SIB 244
New ‐ Yes (Delayed Release) Yes (Delayed Release) Yes (Delayed Release) Yes (Delayed Release) Yes (Delayed Release) Yes (Delayed Release)
New ‐ Yes (Delayed Release) No No No Yes Yes Yes No Yes No No Yes No No Yes No No Yes No No No No Yes No Yes No (Delayed Release) No No No No No No No No Yes ‐ Via TUI and HTML No Yes Yes Desktop Manager Yes Yes Yes Yes Yes Yes
Yes Yes
Yes Yes Yes Yes Yes Yes Yes Yes Yes ‐ if one of the Yes ‐ if one of the Yes ‐ if one of the No active languages active languages active languages Yes No Yes Yes No Yes No No Yes Yes Yes Yes Yes ‐ 3 are stored only Yes ‐ 3 are stored only 1 Yes ‐ 2 are stored only Yes ‐ 2 are stored only 1 can be active can be active 1 can be active 1 can be active Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No
Yes Yes
Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes
Yes Yes
Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes New ‐ Yes Yes No No Yes Yes No Yes Yes
Yes Yes Yes No 2GB = 1000 8GB = 1000 512MB = 128 4GB = 2000 Yes Yes Yes No Yes Yes Yes Yes
No 256MB = 200 512MB = 250 2GB = 350 Yes Yes Page 44 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Message Count Display Message Delete Yes (Delayed Release) Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes No Message Forward Yes Message Length Limit Mailbox Storage Limit by Drive Space Mailbox Storage Limit by Number of Messages Message Listen Mode Yes Yes Yes Yes ‐ Forward without saving, single destination. Yes No Yes Yes No No No Yes Message Notification Yes Yes‐1 number only No Yes ‐ 4 cascading numbers No Yes ‐ 4 cascading numbers New ‐ Configurable ‐ Per Mailbox Configurable ‐ System Wide No No Yes No Yes Yes Yes ‐ system wide setting Yes ‐ system wide setting Yes Yes Message Notification Maximum Retrys Message Notification for Urgent Messages Message Playback Direction LIFO/FIFO Message Record Message Reply Message Retention Message Sender Information Message Status Report Message Storage Limit Message Waiting Lamp Mnemonic English User Interface Modem Mailbox New ‐ Yes Can be set for old and Yes ‐ per mailbox setting new messages system wide or per mailbox Yes ‐ single destination Yes only. Yes Yes
Yes No Yes Yes No No New ‐ Yes Yes Yes Yes Yes Yes Yes No Multilingual Voice Prompts Yes ‐ 24 languages. Yes Multiple Company Greetings Multiple Language Support Network Mailbox Networking (AMIS/PlusNet) Next Call Routing Mailbox Yes Yes Yes Yes No Yes ‐ if one of the active languages New ‐ Yes Yes (Delayed Release) Yes Yes No No
No Yes Numeric English User Interface Paging Notification Retry Limit Park and Page Ports In/Out of Service Pre‐Greeting Announcement Mailbox Private Message Programming Voice Mail PMS Quick Message from Auto Attendant Quick Transfer to Voice Mail Recording Silence Elimination Remote Diagnostics Remote Programming Reports Document No. SIB 244
Yes Yes Yes Yes
Yes Yes Yes Yes No No No No Yes Yes Yes Yes Yes Yes Yes ‐ 16 languages, Yes ‐ 16 languages, max of 3 can be stored max of 3 can be stored on VM and active on VM and active Yes Yes Yes Yes Yes Yes
Yes Yes No No Yes ‐ if one of the Yes ‐ if one of the active languages active languages No No No No No No Yes Yes No No No No Yes No Yes PC‐Pro, Web‐Pro, Telephone Yes Yes Yes ‐ HTML based Yes ‐ HTML based No Yes Yes Yes Yes Yes No Yes ‐ with PC Pro No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes ‐ HTML Based Yes (Delayed Release) Yes Yes Yes Yes Yes Yes Page 45 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Return Receipt Return to Automated Attendant Security Code Shutting Down the System Single Digit Dialing Spanish User Interface Storage Hours per Media Subscriber Mailbox Supervised Transfer System Administrator Mailbox System Reinitialization TeLANophy Capable Tenant Service Text‐to‐Speech Time and Date Stamp Trace Viewer Transfer Only Mailbox Transfer to a Mailbox Transfer to an ACD Group Trunk Mailbox Trunk Mapping for 3‐Digit Trunk Numbers Undefined Routing Unsupervised Transfer Urgent Message Voice Mail Overflow Volume Control Welcome Message Unified Messaging SMTP Messaging POP3 Messaging IMAP4 Messaging Exchange MAPI Ports Maximum Storage Space for Messages per Mailbox ‐ Admin Function Maximum Number of Messages for System Web Mailbox Manager ‐ HTML Message handling from Web Mailbox Manager Inbox Mobile Access Access Voice/Fax Messages Urgent Message Indication Save Messages to Local PC Folder Document No. SIB 244
Yes Yes Yes Yes Yes Yes ‐ if one of the active languages 512MB = 32 4GB = 315 Yes Yes Yes Yes Yes No Yes (Delayed Release)
Yes No Yes Yes Yes Yes Yes Yes Yes
Yes No No Yes Yes Yes Yes Yes No Yes Yes Yes
Yes Yes Yes ‐ if one of the active languages 256MB = 10 512MB = 32 2GB = 165 Yes Yes Yes
Yes Yes No No Yes No Yes No No Yes Yes Yes Yes (absolute) No Yes Yes Yes Yes Yes (absolute) No Yes Yes Yes Yes New ‐ Yes No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes, for Text‐to‐Speech
(Delayed Release) Yes, for Text‐to‐Speech
(Delayed Release) No 4 ‐ 16 Yes Yes No Yes
Yes No No No
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Yes Yes Yes Yes
No No No No Yes Yes No 2, 4 or 8 No 4, 8, 12 or 16 No 4 or 8 New ‐ Yes No No No Limited by Available Recording Time Limited by Available Recording Time Yes Yes 2GB = 110 8GB = 550 No Yes Yes
N/A Yes No Yes Yes Yes Yes Yes Yes ‐ if one of the active languages Yes 53856 (Limited by Available Recording Time and Messages per mailbox) No New ‐ Yes No No No New ‐ Yes New ‐ Yes
New ‐ Yes New ‐ Yes No No
No No No No No No No No
No No Limited by Available Recording Time Page 46 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
ACD-MIS Application
The SV8100 ACD-MIS suite includes the following enhancements compared to the Xen IPK II:
• Download configured data from the CPU rather than entering this manually.
• Create text reports in CSV format.
SV8100/SV8300 ACD MIS has five main system components:
o ACD MIS Server
o ACD MIS Monitor
o ACD MIS Reports
o ACD MIS Admin
o ACD MIS Agent Client
Supervisor MIS for historical reports, real-time queue status, and real-time agent views:
Desktop client for real-time queue status and text messages between agents & supervisors:
Document No. SIB 244
Page 47 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
PC Programming – PCPro
PCPro has the same look and feel as the Xen IPK II PCPro. The SV8100 PCPro is also fully compatible with Xen IPK II. Enhancements however have been applied to the following general areas: • Alarm Reports • Licensing • Ability to register uninstalled DECT and IP telephone ports • Filtering has been extended across all areas • Home screen providing system information at a glance Document No. SIB 244
Page 48 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
The PCPro software is provided on the SV8100 Application CD (4421018). Channel Partners may also download the SV8100 PCPro software from the KISS Website. There is no requirement to license the PCPro software to each individual Customer’s and Technician’s PC. It may be freely installed as required. Enhancement List: 1. You can specify which unused telephone ports are reserved as Mobile extensions via the menu item. • Programming > Unregistered Phones > Mobile Extension List • Programming > Unregistered Phones > Unused Phone List 2. Card Configuration now contains a new menu (via right mouse click). “Configure Card” will give a list of PRGs associated with the card. You can then jump directly to System Data Programming from the Card Configuration screen. 3. Enhanced PCPro download error handling: a. Previously, when PCPro encountered an error on a download it would notify the user and then halt the download operation. b. Now, when PCPro encounters and error it will attempt to continue on and then display an error summary to the user. What this means is, if PCPro discovers an error with a card in some slot, it will now discard this card and continue downloading the remaining slot. At the end, it will display something like “Error download card in slot 1, this card has been deleted.” 4. Additional support for Alarm reports. 5. When taking a download of a system without a PZ‐ME50 or licensing and the cards in the system go over the 64 port limitation, PCPro will check the details and based on this will inform the port size limitations. PcPro will allow download and give a warning. 6. Improved operation of the system data list navigation tree in WebPro so that it doesn't reset to the top when expanding a node. 7. For trunk base assignments, only the correct type of trunks are listed and available to be assigned. E.g., 14‐02 Analogue Trunk assignments, Digital trunks are not listed. 8. Add ability to customise the wizard sort order. Currently, wizards are sorted alphabetically. 9. Add ability to apply telephone/trunk port filter on standard screens. 10. InMail extensions are supported in MultiAssign for extensions. 11. Updated entries in Search facility. 12. Modification History report. 13. Home screen has been updated to provide a summary of key system information. Document No. SIB 244
Page 49 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
Remote Access via Dialup Modem: 1. Setup the System • Install CD‐VM21 daughter board onto the CD‐CP00 blade. • Assign PSTN DIL or ISDN DID to modem number (PRG 11‐15‐14, Default = 740). • On PC, install and configure modem with a connection to the PSTN. 2. Create a PPP Dialup Connection Account (one per destination) • Access Network Connections via Windows Control Panel. • Select “ File “ and “New Connection” • Select “ Connect to Network at my Work place “ • Select Dial up connection. • Add Name for PPP setup. • Add Phone number for dial up connection destination. • Allow access rights, e.g. Anyone’s use. • Click Next. • Click Finish. 3. Connect using PCPro • Select Communications, Connect… • Under Connection Type, select Dial‐up. The IP address is fixed for the system. • Under Login, specify User Name, e.g. tech and Password, e.g. 12345678. • Select Connect. • From the Network Connections window that appears, select your PPP Dialup Connection Account for the appropriate SV8100 destination. • Select Connect. • From the Connect window that appears, select Dial. • PCPro will now dialup and connect via the PPP account. • When the PCPro connection is terminated the PPP dial up connection will also be terminated and the line dropped. Document No. SIB 244
Page 50 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
PC Programming – WebPro
The WebPro application is a web server running on the CD‐CP00 blade of the SV8100. No special installation program is required. A user programs the system using their standard web browser. WebPro provides access to all system programming parameters and includes some special features to help the technician during installation. However it does not provide all of the facilities of PCPro which is the premium programming and maintenance tool. See the table on the following page for a more detailed comparison between WebPro and PCPro. Document No. SIB 244
Page 51 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
NEC’s UNIVERGE®360
UNIVERGE360 takes communicating beyond Unified Communications and provides true business benefit to our customers. It utilises NEC's wide range of solutions, services and abilities to tailor a communications offering that places the user back in control. It allows communications to be tailored to a customer’s business process, not forcing customers to bend to inflexible technologies. Benefits of UNIVERGE360 Place people at the centre of communications Surround your teams with the means to communicate instantly whenever, wherever they need to be. Reduce costs, boost efficiency, shorten response times, and improve decision making. Fully integrate communications Boost productivity through the convergence of communication channels and business processes. Break down communication silos with Unified Infrastructure solutions for your network, data center, desktop and devices. Leverage open standards Integrate communication solutions quickly and easily into line of business and vertical applications. Unified Business
Unified Processes
Services
Partners
Supply Chain Management
Customer Relationship Management
Operations and Inventory Management
Unified Communications
Mobility
Desktop Integration
User Experience
Unified Infrastructure
Data Center
Network
Desktop and End-points
Document No. SIB 244
Page 52 of 52
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document.
The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
1st July 2008
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