H3C MSR2600-10-X1 Gigabit Ethernet Integrated Service Gateway

H3C MSR2600-10-X1 Gigabit Ethernet Integrated Service Gateway

H3C MSR2600-10-X1

Gigabit Ethernet Integrated Service Gateway

Installation Guide

New H3C Technologies Co., Ltd. http://www.h3c.com.hk

Document version: 6W100-20170612

Copyright © 2017, New H3C Technologies Co., Ltd. and its licensors

All rights reserved

No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co., Ltd.

Trademarks

H3C, , H3CS, H3CIE, H3CNE, Aolynk, , H

3

Care, , IRF, NetPilot, Netflow, SecEngine,

SecPath, SecCenter, SecBlade, Comware, ITCMM and HUASAN are trademarks of New H3C Technologies

Co., Ltd.

All other trademarks that may be mentioned in this manual are the property of their respective owners

Notice

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

Environmental protection

This product has been designed to comply with the environmental protection requirements. The storage, use, and disposal of this product must meet the applicable national laws and regulations.

Preface

The H3C MSR2600-10-X1 Gigabit Ethernet Integrated Service Gateway Installation Guide includes seven chapters, which describe the preparing for installation, installing the router, replacement procedure, troubleshooting, chassis views and technical specifications, LEDs, and slot arrangement.

This preface includes the following topics about the documentation:

Audience

Conventions

Obtaining documentation

Technical support

Documentation feedback

Audience

This documentation is intended for:

Network planners.

Field technical support and servicing engineers.

Network administrators working with the routers.

Conventions

The following information describes the conventions used in the documentation.

Command conventions

Convention Description

Boldface Bold text represents commands and keywords that you enter literally as shown.

Italic Italic text represents arguments that you replace with actual values.

[ ]

{ x | y | ... }

[ x | y | ... ]

{ x | y | ... } *

[ x | y | ... ] *

&<1-n>

#

Square brackets enclose syntax choices (keywords or arguments) that are optional.

Braces enclose a set of required syntax choices separated by vertical bars, from which you select one.

Square brackets enclose a set of optional syntax choices separated by vertical bars, from which you select one or none.

Asterisk marked braces enclose a set of required syntax choices separated by vertical bars, from which you select a minimum of one.

Asterisk marked square brackets enclose optional syntax choices separated by vertical bars, from which you select one choice, multiple choices, or none.

The argument or keyword and argument combination before the ampersand (&) sign can be entered 1 to n times.

A line that starts with a pound (#) sign is comments.

GUI conventions

Symbols

Convention Description

Boldface

Window names, button names, field names, and menu items are in Boldface. For example, the New User window opens; click OK.

>

Multi-level menus are separated by angle brackets. For example, File > Create >

Folder.

Convention Description

WARNING!

An alert that calls attention to important information that if not understood or followed can result in personal injury.

CAUTION:

An alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

IMPORTANT:

NOTE:

An alert that calls attention to essential information.

An alert that contains additional or supplementary information.

An alert that provides helpful information.

TIP:

Network topology icons

Convention Description

Represents a generic network device, such as a router, switch, or firewall.

Represents a routing-capable device, such as a router or Layer 3 switch.

Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features.

Represents an access controller, a unified wired-WLAN module, or the access controller engine on a unified wired-WLAN switch.

Represents an access point.

Wireless terminator unit.

Wireless terminator.

 

Represents a mesh access point.

 

Represents omnidirectional signals.

 

 

Represents directional signals.

Represents a security product, such as a firewall, UTM, multiservice security gateway, or load balancing device.

Convention Description

Represents a security module, such as a firewall, load balancing, NetStream, SSL

VPN, IPS, or ACG module.

Examples provided in this document

Examples in this document might use devices that differ from your device in hardware model, configuration, or software version. It is normal that the port numbers, sample output, screenshots, and other information in the examples differ from what you have on your device.

Obtaining documentation

To access the most up-to-date H3C product documentation, go to the H3C website at http://www.h3c.com.hk

To obtain information about installation, configuration, and maintenance, click http://www.h3c.com.hk/Technical_Documents

To obtain software version information such as release notes, click http://www.h3c.com.hk/Software_Download

Technical support

[email protected] http://www.h3c.com.hk

Documentation feedback

You can e-mail your comments about product documentation to [email protected]

We appreciate your comments.

Contents

Preparing for installation ················································································· 1

 

Safety recommendations ··································································································································· 1

Safety symbols ··········································································································································· 1

General safety recommendations ·············································································································· 1

Electricity safety ········································································································································· 1

Examining the installation site ···························································································································· 1

Temperature and humidity ························································································································· 1

Cleanliness ················································································································································· 2

 

 

 

 

 

 

 

Cooling system ··········································································································································· 2

ESD prevention ·········································································································································· 3

EMI prevention ··········································································································································· 4

 

 

 

Lightning protection ···································································································································· 4

Rack requirements ····································································································································· 4

Installation tools and accessories ·············································································································· 5

Pre-installation checklist ···································································································································· 5

 

 

 

 

Installing the router ························································································· 7

 

Installation prerequisites ···································································································································· 7

 

Installation flowchart ·········································································································································· 7

Mounting the router on a workbench ················································································································· 8

Installing the router in a rack ···························································································································· 10

Router dimensions and rack requirements ······························································································ 10

Installing the router in a rack ···················································································································· 10

 

 

 

 

 

Grounding the router ································································································································ 12

Grounding the router through the grounding terminal on the rack ··························································· 13

Grounding the router with a grounding strip ····························································································· 14

 

 

Grounding the router by burying a grounding conductor in the earth ground ·········································· 15

Installing an interface module ·························································································································· 15

 

Installing a SIC ········································································································································· 15

Connecting interface cables ····················································································································· 16

Connecting the console cable and setting terminal parameters ······························································ 17

Connecting the AC power cord ················································································································ 18

Verifying the installation ··························································································································· 18

 

 

 

 

 

Starting the router ············································································································································ 19

 

 

 

Replacement procedure ················································································ 21

 

Replacing a SIC ··············································································································································· 21

 

Troubleshooting ···························································································· 22

 

Power supply failure ········································································································································· 22

Symptom ·················································································································································· 22

Solution ···················································································································································· 22

Fan tray failure ················································································································································· 22

Symptom ·················································································································································· 22

 

 

 

 

 

Solution ···················································································································································· 22

No display on the configuration terminal ·········································································································· 23

Symptom ·················································································································································· 23

 

 

 

Solution ···················································································································································· 23

Garbled display on the configuration terminal ·································································································· 23

Symptom ·················································································································································· 23

 

 

Solution ···················································································································································· 23

No response from the serial console port ········································································································ 23

 

 

 

Symptom ·················································································································································· 23

Solution ···················································································································································· 24

Interface module failure ··································································································································· 24

 

 

Symptom ·················································································································································· 24

Solution ···················································································································································· 24

 

 

  i

Restoring the factory settings ·························································································································· 24

 

Scenario 1 ················································································································································ 24

Scenario 2 ················································································································································ 24

Scenario 3 ················································································································································ 25

Reset button usage guidelines ················································································································· 25

 

 

 

 

Appendix A Chassis views and technical specifications ······························· 26

 

Chassis views ·················································································································································· 26

 

Technical specifications ··································································································································· 26

 

Appendix B LEDs ·························································································· 28

 

Appendix C Slot arrangement ······································································· 29

 

Index ············································································································· 30

  ii

Preparing for installation

Safety recommendations

Safety symbols

When reading this document, note the following symbols:

WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury.

CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.

General safety recommendations

Keep the router and installation tools away from walk areas.

Place the router in a dry and flat location and make sure anti-slip measures are in place.

Remove all external interface cables and power cords before moving the router.

Electricity safety

Locate the power-off switch in the equipment room before installation. Shut off the power immediately if an accident occurs. Disconnect the power cord from the router if necessary.

Make sure the router is reliably grounded.

Do not remove and install the chassis cover when the router is operating.

Connect the interface cables correctly.

Use an uninterrupted power supply (UPS).

Do not work alone when the router has power

Always make sure the power has been disconnected during the installation or replacement procedure.

Examining the installation site

The router can only be used indoors. To ensure correct operation and a long lifespan for your router, install it in an environment that meets the requirements described in the following subsections.

Temperature and humidity

Maintain the temperature and humidity in the equipment room as described in

Table 1

.

Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical property change of materials, and metal corrosion.

Lasting low relative humidity can cause washer contraction and ESD and cause problems including loose mounting screws and circuit failure.

High temperature can accelerate the aging of insulation materials and significantly lower the reliability and lifespan of the router.

1

Table 1 Temperature and humidity requirements

Temperature Humidity

0°C to 45°C (32°F to 113°F) 5% RH to 90% RH, noncondensing

Cleanliness

Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of metal components and contact points, especially when indoor relative humidity is low. In the worst case, electrostatic adsorption can cause communication failure.

Table 2 Dust concentration limit in the equipment room

Substance

Dust particles

Concentration limit (particles/m

3

)

≤ 3 x 10

4

(No visible dust on the tabletop in three days)

NOTE:

Dust diameter ≥ 5 µm

The equipment room must also meet limits on salts, acids, and sulfides to eliminate corrosion and

premature aging of components, as shown in Table 3 .

Table 3 Harmful gas limits in an equipment room

Gas Maximum concentration (mg/m

3

)

SO

2

0.2

H

2

S 0.006

NH

3

0.05

NO

2

0.04

Cl

2

0.01

Cooling system

The router uses left-to-right airflow for heat dissipation, as shown in Figure 1

.

2

Figure 1 Airflow through the chassis

To ensure good ventilation, follow these guidelines:

Maintain a minimum clearance of 10 cm (3.94 in) around the air inlet and outlet vents.

Make sure the installation site has a good ventilation system.

ESD prevention

WARNING!

Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range of 1 to 10 megohm (Mohm) between a human body and the ground.

To prevent electrostatic discharge (ESD), follow these guidelines:

Make sure the router and the floor are reliably grounded.

Take dust-proof measures for the equipment room.

Maintain the humidity and temperature levels in the acceptable range.

Always wear an ESD wrist strap and an ESD garment when touching a circuit board or transceiver module.

The router does not provide an ESD wrist strap, prepare it yourself.

Place the removed interface module on an antistatic workbench with the circuit board upward, or put it in an antistatic bag.

Touch only the edges instead of electronic components on the circuit board when you observe or move a removed interface module.

To attach an ESD wrist strap:

1.

Wear the wrist strap on your wrist.

2.

Lock the wrist strap tight around your wrist to maintain good contact with the skin.

3.

Secure the wrist strap lock and the alligator clip lock together.

4.

Attach the alligator clip to the grounding screw on the router.

3

EMI prevention

All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in the following ways:

A conduction pattern of capacitance coupling.

Inductance coupling.

Electromagnetic wave radiation.

Common impedance (including the grounding system) coupling.

To prevent EMI, use the following guidelines:

If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE) to filter interference from the power grid.

Keep the router far away from radio transmitting stations, radar stations, and high-frequency devices.

Use electromagnetic shielding, for example, shielded interface cables, when necessary.

To prevent signal ports from getting damaged by overvoltage or overcurrent caused by lightning strikes, route interface cables only indoors.

Lightning protection

To enhance lightning protection for the router, follow these guidelines:

Make sure the router is reliably grounded.

Make sure the AC power outlet is reliably grounded.

Install a lightning protector at the power input end.

Install a lighting protector at the input end of signal cables routed from outdoors, for example,

E1/T1 cable.

Rack requirements

To install the router in a rack, make sure the rack meets the following requirements:

The rack has a good ventilation system.

The rack is sturdy and can support the router and its accessories.

The rack has a size that can accommodate the router.

Enough clearances are reserved at the two sides of the router for heat dissipation.

A minimum of 0.8 m (2.62 ft) of clearance is reserved between the rack and walls or other devices for heat dissipation and maintenance.

The headroom in the equipment room is not less than 3 m (9.84 ft).

4

Installation tools and accessories

Figure 2 Installation tools

Figure 3 Installation accessories

Pre-installation checklist

Item Requirements

Ventilation

A minimum clearance of 100 mm (3.94 in) is reserved around the air inlet and outlet vents.

The installation site has a good ventilation system.

Temperature 0°C to 45°C (32°F to 113°F)

Installation site

Humidity

Cleanliness

ESD prevention

5% RH to 90% RH (noncondensing)

Dust concentration ≤ 3 × 10

4 tabletop over three days) particles/m

3

(no visible dust on the

The router and floor are reliably grounded.

Dust-proof measures are taken in the equipment room.

Humidity and temperature are maintained at acceptable levels.

An ESD wrist strap and ESD garment are available.

An anti-static workbench and anti-static bags are available.

5

Item Requirements

EMI prevention

A single-phase three-wire power receptacle with protection earth

(PE) is available for filtering interference from the power grid.

The router is far away from radio transmitting stations, radar stations, and high-frequency devices.

Electromagnetic shielding, for example, shielded interface cables, is used as required.

Lightning protection

Electricity safety

Workbench

Rack

The router is reliably grounded.

The AC power receptacle is reliably grounded.

(Optional.) Port lightning protectors are available.

(Optional.) Power lightning protectors are available.

(Optional.) Signal cable lightning protectors are available.

A UPS is available.

The power-off switch in the equipment room is identified and accessible so that the power can be immediately shut off when an accident occurs.

The workbench is stable.

The workbench is reliably grounded.

The rack has a good ventilation system.

The rack is sturdy and can support the router and its accessories.

The rack has a size that can accommodate the router.

A minimum of 0.8 m (2.62 ft) of clearance is reserved between the rack and walls or other devices.

Safety precautions

The router is far away from any sources of heat or moisture.

The emergency power switch in the equipment room is identified and accessible.

Installation tools and accessories

Installation accessories supplied with the router are ready.

User-supplied tools are ready.

Reference

Documents shipped with the router are available.

Online documents are available.

6

Installing the router

WARNING!

To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.

IMPORTANT:

• The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.

• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

Installation prerequisites

You have read " Preparing for installation " carefully.

All requirements in " Preparing for installation " are met.

Installation flowchart

You can install the router on a workbench or in a rack.

Determine the installation method according to the installation environment. Follow the installation

flowchart shown in Figure 4 to install the router.

7

Figure 4 Installation flowchart

Mounting the router on a workbench

IMPORTANT:

• Make sure the workbench is clean, stable, and reliably grounded.

• Maintain a minimum clearance of 100 mm (3.94 in) around the router for heat dissipation.

• Do not place heavy objects on the router.

To mount the router on a workbench:

1.

Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom.

8

2.

Place the router upside up on the workbench. Make sure the rubber feet stand securely on the workbench.

Figure 5 Attaching rubber feet to the router

Figure 6 Mounting the router on a workbench

9

Installing the router in a rack

Router dimensions and rack requirements

Figure 7 Router dimensions

60 mm

(2.36 in)

Mounting bracket

E1 cable

Power cord

323.5 mm

(12.74 in)

60 mm

(2.36 in)

Table 4 Router dimensions and rack requirements

Chassis dimensions

Height

—44.2 mm (1.74 in)/1 RU

Width

—360 mm (14.17 in)

Depth

—423.5 mm (16.67 in)

{

303.5 mm (11.95 in) for the chassis

{

{

60 mm (2.36 in) for connecting AC or DC power cord at the front

60 mm (2.36 in) for connecting the E1 cable at the rear

Rack requirements

A minimum of 0.6 m (1.97 ft) in depth

(recommended)

A minimum of 80 mm (3.15 in) between the front rack post and the front door.

A minimum of 360 mm (14.17 in) between the front rack post and the rear door.

Installing the router in a rack

CAUTION:

The mounting brackets can support only the weight of the router. Do not place objects on the router.

10

To install the router in a rack:

1.

Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown

in Figure 8 .

Make sure the cage nut installation holes on the front rack posts are on a horizontal line.

Figure 8 Marking cage nut installation holes

2.

Install cage nuts, as shown in

Figure 9 .

a.

Insert one ear of a cage nut into the marked installation hole.

b.

Use a flathead screwdriver to push another ear into the same hole.

Figure 9 Installing cage nuts

11

3.

Attach mounting brackets to both sides of the router, as shown in

Figure 10

.

Figure 10 Attaching mounting brackets to the router

4.

Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown

in Figure 11 .

Figure 11 Securing the router to the rack

Grounding the router

CAUTION:

• Correctly connecting the grounding cable is crucial to lightning protection and EMI protection.

When you install and use the router, first ground the router reliably.

• Ensure a minimum resistance of 5 ohms between the router and the ground.

A grounding cable is provided with the router. You can use the grounding cable to ground the router.

12

Grounding the router through the grounding terminal on the rack

IMPORTANT:

Make sure the rack is reliably grounded before grounding the router.

To ground the router through the grounding terminal on the rack:

1.

Remove the grounding screw from the grounding hole in the rear panel of the chassis.

2.

Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.

See Figure 12 .

3.

Remove the hex nut from a grounding post on the grounding terminal of the rack.

4.

Use needle-nose pliers to bend a hook at the other end of the grounding cable. Attach the hook

to the grounding post and use the hex nut to secure the hook to the post. See Figure 13 .

Figure 12 Connecting the grounding cable to the router

13

Figure 13 Grounding the router through the grounding terminal on the rack

Grounding the router with a grounding strip

If a grounding strip is available at the installation site, connect the grounding cable to the grounding strip.

To ground the router with a grounding strip:

1.

Remove the grounding screw from the grounding hole in the rear panel of the chassis.

2.

Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.

3.

Remove the hex nut from a grounding post on a grounding strip.

4.

Use needle-nose pliers to bend a hook at the other end of the grounding cable. Attach the hook to the grounding post and use the hex nut to secure the hook to the post.

14

Figure 14 Grounding the router with a grounding strip

00

Grounding the router by burying a grounding conductor in the earth ground

If the installation site does not have any grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.

The steel tube must be zinc-coated. Weld the yellow-green grounding cable to the angel iron or steel tube and treat the joint for corrosion protection.

Installing an interface module

Installing a SIC

CAUTION:

SIC interface modules are not hot swappable. Make sure the router is powered off before installing a

SIC.

To install a SIC:

1.

Use a Phillips screwdriver to remove the fastening screws on the filler panel and remove the filler panel.

2.

Push the SIC slowly into the slot along the guide rails until it makes close contact with the backplane of the router.

3.

Fasten the captive screws on the SIC.

15

Figure 15 Removing the filler panel

Figure 16 Installing the SIC

Connecting interface cables

Connect cables to the interfaces on the router before powering on the router.

The following uses an Ethernet copper port as an example to describe the cable connection procedure. For cable connection procedures for other types of ports, see the interface module manuals.

To connect an interface cable:

1.

Connect one end of the cable to the Ethernet port on the router. Connect the other end of the cable to the Ethernet port on the peer device.

The fixed ports on the router are MDI/MDIX autosensing. You can use straight-through or crossover network cables to connect the ports.

2.

Examine the port LED on the router. For more information about the LEDs, see "

LED description

."

16

Figure 17 Connecting a copper port to a computer

Connecting the console cable and setting terminal parameters

To access the router for the first time, use a console cable to connect the console port on the router.

Connecting the console cable

CAUTION:

The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end.

To connect the console cable:

1.

Select a configuration terminal, which can be an ASCII terminal with an RS232 serial port or a

PC. (A PC is more commonly used.)

2.

Connect the DB-9 connector (female) of the console cable to the RS-232 serial port on the configuration terminal and the RJ-45 connector to the console port of the router.

Figure 18 Connecting the console cable

17

Setting configuration terminal parameters

To configure and manage the router through the console port, you must run a terminal emulator program, TeraTermPro or PuTTY, on your PC. You can use the emulator program to connect a network device, a Telnet site, or an SSH site. For more information about the terminal emulator programs, see the user guides for these programs.

The following are the required terminal settings:

Baud

—9600.

Data

—8.

Stop

—1.

Parity—none.

Flow

—none.

Connecting the AC power cord

1.

Make sure the router is reliably grounded.

2.

Connect one end of the power cord to the AC-input receptacle on the router. Use a bail latch to secure the plug of the power cord in place.

3.

Connect the other end of the power cord to the AC power source.

The power cord in Figure 19 is for illustration only.

Figure 19 Connecting the AC power cord

Verifying the installation

Verify the following items before you power on the router:

There is enough space around the router for heat dissipation.

The interface modules are installed correctly.

The router, rack, and power source are reliably grounded.

The power source is as required by the router.

18

The router is connected correctly to the configuration terminal and other devices. The configuration terminal is configured correctly and has been started.

Starting the router

WARNING!

Before powering on the router, locate the switch for the power source so that you can cut off power promptly in case of an emergency.

To start the router:

1.

Verify the installation and the configuration environment is as described in "

Verifying the installation

."

2.

Power on the router.

3.

During the booting process, verify the following items:

{

The LEDs on the front panel are in the states as described in Table 5

.

Table 5 LED states when the router is operating correctly

LED State Description

PWR Steady green The power system is operating correctly.

SYS Flashing green slowly The router system is operating correctly.

{

The configuration terminal displays information correctly.

The router first initializes its memory at startup. Then it runs BootWare.

System is starting...

Press Ctrl+D to access BASIC-BOOTWARE MENU...

Booting Normal Extended BootWare

The Extended BootWare is self-decompressing....Done.

****************************************************************************

* *

* H3C MSR2600-10-x1 BootWare, Version 1.07 *

* *

****************************************************************************

Copyright (c) 2004-2017 New H3C Technologies Co., Ltd.

Compiled Date : May 6 2015

CPU ID : 0x1

Memory Type : DDR3 SDRAM

Memory Size : 1024MB

Flash Size : 2MB

Nand Flash size : 256MB

CPLD Version : 2.0

PCB Version : 3.0

BootWare Validating...

Press Ctrl+B to access EXTENDED-BOOTWARE MENU...

Loading the main image files...

19

Loading file flash:/msr2600-10-X1-cmw710-system-e0006p05.bin.................

...Done.

Loading file flash:/msr2600-10-X1-cmw710-security-e0006p05.bin...Done.

Loading file flash:/msr2600-10-X1-cmw710-voice-e0006p05.bin....Done.

Loading file flash:/msr2600-10-X1-cmw710-data-e0006p05.bin....Done.

Loading file flash:/msr2600-10-X1-cmw710-boot-e0006p05.bin............Done.

Image file flash:/msr2600-10-X1-cmw710-boot-e0006p05.bin is self-decompressing

.....Done.

System image is starting...

Line aux0 is available.

Press ENTER to get started.

Press Enter. The router is ready to configure when you see the following prompt:

<Sysname>

4.

Configure basic settings for the router.

For information about configuring basic setting for the router, see H3C MSR Routers

Fundamentals Configuration Guide (V7)

and H3C MSR Routers Fundamentals Command

Reference (V7)

.

20

Replacement procedure

Replacing a SIC

1.

Loosen the captive screws on the SIC. Then pull the SIC slowly out of the slot along the guide rails.

Figure 20 Removing the SIC

2.

Install a new SIC in the slot. For information about the installation procedure, see " Installing a

SIC ."

If you are not to install a new SIC, install a filler panel in the slot and fasten the screws on the

filler panel. See Figure 21 .

Figure 21 Installing a filler panel

21

Troubleshooting

IMPORTANT:

• The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.

• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.

Power supply failure

Symptom

The router cannot be powered on and the PWR LED on the front panel is off.

Solution

To resolve the problem:

1.

Power off the router.

2.

Verify that the router is connected to the power source correctly.

3.

Verify that the power source is operating correctly.

4.

Verify that the power cord is in good condition.

5.

If the problem persists, contact H3C Support.

Fan tray failure

Symptom

After the router starts up, the configuration terminal displays the following information:

%Jun 22 16:11:37:485 2015 H3C DEV/4/FAN FAILED:

Fan 1 failed.

Solution

To resolve the problem:

1.

Replace the fan tray if one of the following conditions exists:

{

An object has entered the chassis and gets stuck in the fan tray.

{

The fan tray stops rotating.

2.

Power-cycle the router.

3.

If the problem persists, contact H3C Support.

22

No display on the configuration terminal

Symptom

The configuration terminal does not have display when the router is powered on.

Solution

To resolve the problem:

1.

Verify that the power system is operating correctly.

2.

Verify that the console cable is connected correctly and the connected serial port is the same as the port configured on the terminal.

3.

Verify that the terminal is configured correctly:

{

{

{

{

Baud rate

—9,600.

Data bits

—8.

Parity

—None.

Stop bits

—1.

{

{

Flow control

—None.

Emulation

—VT100.

4.

Verify that the console cable is in good condition.

5.

If the problem persists, contact H3C Support.

Garbled display on the configuration terminal

Symptom

The configuration terminal has garbled display when the router is powered on.

Solution

To resolve the problem:

1.

Verify that the Data bits field is set to 8 for the terminal. If the Data bits field is set to 5 or 6, the terminal displays garbled characters.

2.

If the problem persists, contact H3C Support.

No response from the serial console port

Symptom

The console port on the router is connected to a serial port on a configuration terminal. No boot information is displayed on the configuration terminal when the router starts up or restarts up.

23

Solution

To resolve the problem:

1.

Verify that the serial console cable is in good condition.

2.

Verify that the port settings are correct.

3.

If the problem persists, contact H3C Support.

Interface module failure

Symptom

An interface module is installed in the router, but the LED for the interface module is not on after the router is powered on.

Solution

To resolve the problem:

1.

Verify that the interface module has good contact with the backplane of the router.

2.

Verify that the router supports the interface module.

3.

Verify that a correct interface cable is used.

4.

Verify that the interface cable is connected correctly.

5.

If the problem persists, contact H3C Support.

Restoring the factory settings

Scenario 1

Symptom

You want to access the router that you are to replace with a new one, but you cannot remember the password.

Solution

If you are not to save the configuration, press the RESET button for over four seconds to restore the factory settings. Then you can use the initial username and password to access the router.

If you are to save the configuration and a console cable is available, you can access the router from the BootWare menu.

Scenario 2

Symptom

The router cannot connect to the network after configuration modifications. The configuration is very complicated and it is hard to locate the errors.

24

Solution

If you have not saved any configuration, you can reboot the router by pressing the RESET button for a short time or power off the router.

If you have saved the configuration, delete the configuration file at the CLI or press the RESET button to restore the factory settings.

Scenario 3

Symptom

The router crashes.

Solution

Press the RESET button for a short time to reboot the router.

Reset button usage guidelines

The RESET button is used to reboot the system or restore the factory settings.

To reboot the router, press the RESET button for a short time.

To reboot the router and restore the factory settings, press the RESET button for over four seconds.

25

Appendix A Chassis views and technical specifications

Chassis views

The following figures are for illustration only.

Figure 22 Front panel

(1) Power receptacle

(3) Gigabit Ethernet ports GE2 to GE9

(5) Reset button (RESET)

(7) Gigabit Ethernet port GE0

Figure 23 Rear panel

1

2

(2) Gigabit Ethernet port GE1

(4) Serial console/auxiliary port (CON/AUX)

(6) USB port

3 4

(1) SIC 3

(3) SIC 1

Technical specifications

Table 6 Technical specifications

(2) SIC 2

(4) Grounding terminal

Item MSR2600-10-X1

Console/AUX port 1

USB port

GE port

Reset button

1

10

1

26

Item MSR2600-10-X1

SIC slots

Dimensions (H × W × D) (excluding rubber feet and mounting brackets)

Rated AC voltage

Rated AC power

Operating temperature

Humidity

3

44.2 × 360 × 303.5 mm (1.74 × 14.17 × 11.95 in)

100 VAC to 240 VAC @ 50 to 60 Hz

30 W

0°C to 45°C (32°F to 113°F)

5% RH to 90% RH, non-condensing

27

Appendix B LEDs

Figure 24 LEDs

1

2 3

(1) System status LED (SYS) (2) Power status LED (PWR)

(3) LEDs for Gigabit Ethernet ports GE0 to GE 9

Table 7 LED description

System status LED

(SYS)

Power status LED

(PWR)

Gigabit Ethernet port

LED

Flashing green (1 Hz)

Flashing green (8 Hz)

Comware has started with the configuration file and the router has booted up.

The system software image is being copied and decompressed.

Steady green The SDRAM is performing self-test.

Flashing yellow (1 Hz) The SDRAM has failed the self-test.

Flashing yellow (8 Hz) The BootWare extended segment does not exist.

Steady yellow

Off

The system software image does not exist.

No power input, or exceptions have occurred.

Steady green

Off

The power system is operating correctly.

No power is being input.

Steady green

Flashing green

Steady yellow

Flashing yellow

Off

A 1000 Mbps link is present.

Data is being received or transmitted at 1000 Mbps.

A 10/100 Mbps link is present.

Data is being received or transmitted at 10/100 Mbps

No link is present.

28

Appendix C Slot arrangement

The router provides SIC slots.

The fixed ports on the switch panel are in slot 0.

Table 8 Slot arrangement

Slot arrangement

: SIC slot

29

Index

C E G I L R S T V

C

Cleanliness,

2

Connecting interface cables, 16

Connecting the AC power cord,

18

Connecting the console cable and setting terminal

parameters, 17

Cooling system,

2

E

Electricity safety, 1

EMI prevention, 4

ESD prevention, 3

G

General safety recommendations, 1

Grounding the router,

12

Grounding the router by burying a grounding

conductor in the earth ground, 15

Grounding the router through the grounding terminal

on the rack, 13

Grounding the router with a grounding strip, 14

I

Installation tools and accessories, 5

Installing a SIC, 15

Installing the router in a rack,

10

L

Lightning protection, 4

R

Rack requirements, 4

Reset button usage guidelines, 25

Router dimensions and rack requirements,

10

S

Safety symbols, 1

Scenario 1, 24

Scenario 2, 24

Scenario 3, 25

Solution,

23

Solution,

22

Solution,

22

Solution,

24

Solution,

23

Solution,

24

Symptom,

22

Symptom,

22

Symptom,

23

Symptom,

24

Symptom,

23

Symptom,

23

T

Temperature and humidity,

1

V

Verifying the installation, 18

30

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