Multibutton Telephone Quick Reference Guide

Multibutton Telephone Quick Reference Guide
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Multibutton Telephone
Quick Reference Guide
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Using Your Telephone
Due to the flexibility built into the system,
your Dialing Codes and Feature
Capacities may differ from those in this
guide. Check with your communications
manager and make a note of any differences.
92700 - 15
These Volume Controls are for ringing
calls (not available on all models).
Low
The Alphanum
features and tell
optional Caller I
your caller’s nu
The Soft Keys provide quick
and easy access to features - just
follow the menu on the display
(not available on all models).
302
High
CLEAR
1
2
CHECK
6
7
2
3
Medium
1
If you’re on a Handsfree Call (see
Handsfree Options below), lift the
handset for privacy.
MW flashes when you have Messages
Waiting. If you don’t have a Voice Mail
key, it also flashes when you have Voice
Mail messages left in your mailbox.
7
8
9
13
14
15
19
20
21
MW
1
2
4
5
7
8
FLASH
Press CALL1 then LND to automatically
redial the last number you called. Press
CALL1, DIAL and dial a bin number for
Common Abbreviated Dialing.
While on a call, press CONF to set up a
Conference. This key may be TRF on
some models.
These Volume Controls are for speaker
and handset. For phones without the
volume switch, this also controls the
volume for ringing calls.
CONF
0
VO
• Handsfree let
You must have
• Monitor lets yo
• With Automat
•
the handset. Yo
Handsfree or M
Use Handsfre
toward your pho
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The Alphanumeric Display helps you use
features and tells you about your calls. With
optional Caller ID, a ringing line may show
your caller’s number and name.
302
Dial D (3) to select a call from a list of names.
See Directory Dialing for more.
1
2
3
4
5
CHECK
6
7
8
9
10
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Line Appearance Keys are Intercom keys
for placing and answering calls. If you’re busy
on one – just use the other.
Enable Do Not Disturb to block your calls
when you don’t want to be interrupted. This
key will also flash when Call Forwarding is
activated.
MW
1
2
3
4
5
6
7
8
9
FLASH
CONF
DIAL
CALL 1
LND
CALL 2
MIC
DND
0
VOL
Press
for Handsfree calls, or use the
handset instead. See Handsfree Options below.
While on a handset call, press SPK once for
Handsfree; twice for Group Listen.
SPK
HOLD
The Microphone picks up your voice for
Handsfree calls. Press MIC to turn off the
microphone.
Handsfree Options
instead of using the handset.
• Handsfree lets you place and answer calls by pressing
You must have a speakerphone to have Handsfree.
• Monitor lets you place a call without lifting the handset, but you must lift the handset to speak.
• With Automatic Handsfree, you can press a line or Line Appearance key without lifting
•
P
These are
and/or
keys. See
Programming Function Keys for more on
setting up these keys.
STA 302
CLEAR
1
Press a One-Touch Key for one-button
contact with co-workers and outside callers,
or when using certain features. Ask your
communications manager.
the handset. You may have to lift the handset to speak, depending on whether you have
Handsfree or Monitor. Normally, you have Automatic Handsfree.
Use Handsfree Answerback to answer a voice-announced Intercom call by speaking
toward your phone — without lifting the handset.
C
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Placing Calls
Placing an Outside Call . . .
Press a line key for
quick access:
If
1. (Optional) Lift handset.
2.
C
+ Listen for dial tone + Outside
number.
• You can have function keys for lines or
line groups.
• If your system is behind a PBX, you
may have to dial 9 before your number.
OR
.
Dial codes for outside
lines:
1. (Optional) Lift handset.
2.
+
+ Outside number.
OR
2.
+
+ Line group
(1-9, 01-99 or 001-128) + Outside number.
OR
2.
+
+ Line number (e.g.,
05 or 005 for line 5) + Outside number.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
• For one-touch calling, press a Call
Coverage or Hotline function key
instead of going on to step 2.
2.
+ Co-worker’s extension number.
• Your call will ring or voice-announce.
If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking.
Dialing 1 changes mode.
• For your Voice Mailbox, dial ✻ 8.
• For Paging, dial ✻1 + 0 for All Call
or ✻1 + 1-64 for zones.
M
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A
If your call doesn’t go through . . .
A
Camp On and Callback
a
When you hear system busy, use Camp
On or Callback:
1.
.
to Camp On (wait without hanging up).
(Intercom
calls) When you hear ringing,
•
wait for the called party to answer.
If you hear busy/ring instead of busy
before camping on, you can optionally
dial 6 to send a Voice Over.
• (Outside calls) When you hear new dial
tone, place your call again.
A
OR
1.
and hang up to leave a Callback for
a free line or extension.
• Wait for the system to call you back.
P
r.
2.
or lift handset.
(Outside
calls) Place your call again.
•
(Intercom
calls) Speak to co-worker.
•
To cancel your Callback:
1. (Optional) Lift handset.
2.
+
+ Hang up.
H
Message Waiting (Direct Messaging)
.
Leave a Message
Waiting (flashing MW
key) when your coworker doesn’t
answer:
1. Do not hang up +
.
• Your co-worker’s MW flashes fast.
Your MW is lit.
• With Voice Mail, dial 8 to leave a message in your co-worker’s mailbox.
To answer a Message
Waiting left for you:
1.
+
.
• To cancel Messages Waiting (those you
left and those left for you): CALL1 + 873.
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Answering Calls
Answering Outside Calls . . .
).
Listen for two rings
and look for a flashing
line key:
1.
or lift handset.
• Press line or loop key if not connected.
Answering Intercom Calls . . .
Listen for two short
beeps:
l
1. Speak toward your phone.
• You can lift the handset for privacy.
• If you hear one long ring instead, press
SPK or lift handset to answer.
• CALL1 + 823 makes incoming
Intercom calls ring your phone. CALL1
+ 821 makes them voice-announce.
Picking up calls not ringing your phone . . .
If a call is ringing over
the Page after hours:
When a call is ringing
a co-worker’s phone:
1.
or lift handset.
2.
+
1.
.
or lift handset.
• You can press a Group Call Pickup or Call
Coverage function key instead of step 2.
2.
+ Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
.
1. Place/answer call +
.
2. Place/answer next call +
.
• Repeat this step to add more parties.
You may be able to have up to 32
callers.
3. After adding all parties, press
to begin the Conference.
again
(Y
m
c
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Handling Your Calls
Your call can wait at your phone . . .
P
Hold
Use Hold instead of
leaving the handset
off-hook:
1. Do not hang up +
.
• This puts your outside call on System
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press your Exclusive
HOLD function key.
• Intercom calls automatically go on
Exclusive Hold when you press HOLD.
Easily retrieve a call
from Hold:
1.
r
g
P
w
or lift handset.
2. Press flashing
.
OR
2.
if the call was not on a line key (or
was an Intercom call).
Send the call you’re on to a co-worker . . .
8
Transfer
Send (Transfer) your
call to a co-worker:
1 Do not hang up +
.
2. Dial your co-worker’s extension.
• You can press a One-Touch key instead
of dialing your co-worker.
• To transfer the call to Voice Mail,
press your Voice Mail key before dialing your co-worker.
OR
3.
(Hotline).
F
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P
A
Park a call in orbit
Park a call in orbit so a
co-worker can pick it
up:
1. Do not hang up.
2.
L
+
+ Park Orbit.
For Personal
Park, dial 857 instead of #6.
3. Page your co-worker to pick up the call.
• For Paging, dial ✻1 + 0 for All Call
or ✻1 + 1-64 for zones.
4. Hang up.
• Park Orbits are 1-64.
.
Or pick up a call a coworker parked for you:
1. (Optional) Lift handset for privacy.
2.
+
+ Park Orbit.
• For Personal Park, dial 857 (if Parked
S
at your phone) or ✻✻ + Extension.
Forward (reroute) your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker, Voice Mail
or off-premise:
1.
+
.
• To forward off-premise: *46 + Line
access code (e.g., 9) + Number + HOLD.
To cancel: *46 + HOLD + Hang up.
2. Dial Call Forwarding condition:
1 = Personal Answering Machine Emulation
(then skip to step 4).
2 = Busy or not answered.
4 = Immediate.
6 = Not answered.
7 = Immediate with both ringing (not for
Voice Mail).
0 = Cancel.
3. Dial destination extension, Voice Mail
master number or press Voice Mail key.
4. Dial Call Forwarding type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
• DND flashes slowly. A voice prompt may
remind you that your calls are forwarded.
T
Q
O
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Placing Calls Quickly
Automatically redial calls . . .
A
Last Number Redial
Quickly redial your
last outside call:
1. (Optional) Lift handset.
2.
+
.
• The system selects an outside line.
OR
2.
+
.
• The call uses the line you select.
Save
.
Save your call for
quick dialing later on:
Then redial your saved
number:
1.
1. (Optional) Lift handset.
2.
.
(Save).
+
(Save).
The
system
selects
an outside line.
•
OR
n
2.
+
(Save).
• The call uses the line you select.
Quickly dial co-workers and outside calls . . .
One-Touch Calling
Use One-Touch Keys
to save time calling
co-workers:
.
W
K
1. (Optional) Lift handset +
.
You
can
have
One-Touch
Keys
for
•
Direct Station Selection, Personal Speed
Dial (outside calls) or feature codes. See
Programming One-Touch Keys.
•
•
•
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Abbreviated Dialing (Speed Dial)
Store Common or
Group Abbreviated
Dialing numbers:
1. (Optional) Lift handset.
2.
+
(for Common).
+
(for Group).
OR
2.
3. Dial Abbreviated Dialing bin number.
• Ask your communications manager for
your bin numbers.
4. Dial phone number to store +
.
• The number can be up to 24 digits, using
0-9, # and ✻ . Press MIC to enter a pause.
5. Enter the name for stored number +
• See Entering Names below.
To dial your stored
Abbreviated Dialing
number:
.
1. (Optional) Lift handset.
2.
+
+ Bin (for common).
+
+ Bin (for group).
OR
2.
• You may also have function keys for
.
Abbreviated Dialing.
Entering Names
When entering names, use One-Touch Keys to enter letters. For example, press One-Touch
Key 1 once for A, twice for B, three times for C, and four times for D.
1=A-D
2=E-H
3=I-L
d
e
4=M-P
5=Q-T
6=U-Z
7 = Hyphen
8 = Space
9 = Symbols
10 = Punctuation
• Use the dial pad digits to enter 1-9, # and ✻.
• CONF deletes entries.
• CHECK saves the One-Touch entry after you select it. (You don’t have to press CHECK
after dial pad entries.)
92
A
Pr
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Quick Reference for Other Features
Do Not Disturb: DND + 1 to block your outside calls OR 2 to block Paging,
Intercom calls, Call Forwards and transferred outside calls OR 3
to block all calls OR 4 to block Call Forwards OR 0 to cancel.
Name Storing: CALL1 + 800 + Name (See Abbr. Dialing) + HOLD.
Memo Dial: While on a call, store a number for easy recalling: Memo Dial
function key + Number to store + Memo Dial key to save.
To dial number: Memo Dial key + Line key.
Meet Me Conference: To set up a telephone meeting: While on a call, CONF + Page
party and announce zone + CONF twice when co-worker answers.
To join: CALL1 + 864 + Announced zone.
Park and Page: To have your phone greet your callers and Page you:
CALL1 + ✻ 47 + Record Personal Greeting + # + 7 + Record
Page + # + Dial Page zone (e.g., 801 + 1 for zone 1) + 2 (All) or
(Your communications
manager can tell you if you 3 (CO) + CALL1 to hang up.
To cancel: CALL1 + ✻ 47 + 3.
can use this feature.)
To pick up: CALL1 + ✻ ✻ + Announced extension.
Personal Greeting: To have your phone greet callers and forward your calls:
CALL1 + ✻ 47 + Record Personal Greeting + # + 2 (Busy/No
Answer), 4 (Immediate) or 6 (No Answer) + Extension to receive
calls + 2 (All) or 3 (CO) + CALL1 to hang up.
To cancel: CALL1 + ✻ 47 + 3.
Repeat Redial: To automatically redial your outside call if it’s not answered:
Place outside call + Repeat Redial function key (or DIAL +
LND) + Hang up + Lift handset when call goes through.
To cancel: DIAL + LND or press Repeat Redial key.
ll
Time/Date: CALL1 + 828 + time/date password (usually 0000) + 2 digits
for year + 2 digits for month + 2 digits for day + day of week
(0=Sunday, 6=Saturday) + 2 digits for hour (24 hour format) +
2 digits for minutes + CALL1 to hang up.
Directory Dialing
At your display
telephone, select a
co-worker or outside call
from a list of names
(rather than dialing the
phone number):
1.
2.
3.
4.
5.
6.
or
(Directory Dialing).
Dial Directory Dialing type:
2 (C) = Common Abbreviated Dialing.
3 (D) = Group Abbreviated Dialing.
7 (P) = Your One-Touch Keys (1-10).
9 (X) = Co-worker’s extension numbers.
Dial letter/number range for the party you want to
call (e.g., dial 2 for A, B, C or 2).
Dial the digit for the letter/number selected above
(e.g., 1 for A, 2 for B).
Press volume ▲ or ▼ to scroll through the list.
or lift handset to place call.
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Programming One-Touch Keys
Y
To program: CALL1 + 855 + Key + Number + HOLD + Name
(see Entering Names under Abbreviated Dialing) + HOLD.
H
DSS: Enter Co-worker’s extension number + SPK to hang up.
Personal Speed Dial: Enter 9 + Outside number or
Enter 804 + Line group number (1-9, 01-99 or 001-128) +
Outside number or
Enter #9 + Line number (e.g., 05 or 005) + Outside number
+ SPK to hang up.
Service Codes: Enter Service Code + SPK to hang up. For example, you can
make a Save Number Clear key by entering 885.
Programming Function Keys
To program: CALL1 + 851 + Key + Code + Optional Data.
Call Forwarding: Enter 1080 for Call Forwarding to extension or Voice Mail
(the same as dialing ✻ 2).
Enter 1081 for Selectable Display Messaging, Call Forwarding
Off Premise and Personal Greeting/Park and Page (the same as
dialing ✻ 4).
Conference: Enter 1016 if you want a Conference key.
Directory Dialing: Enter 1082.
Hold: For Exclusive Hold, enter 1044.
S
Hotline: Enter 1058 + Partner’s extension.
Line and Loop Keys: Enter 0001 - 0192 for lines, 0000 to undefine.
Enter 1078 + 0 (Incoming), 1 (Outgoing) or 2 (Both) + 001-128
(Trunk Group) or 000 (for ARS).
Memo Dial: Enter 1015.
Save Number Dialed: Enter 1014.
Repeat Redial: Enter 1075.
Voice Mail: Method A1: Enter 1059.
Method B1: Enter 1059 + Your extension number.
1 Check with your communications manager.
Park: Enter 1033 + Orbit number (1-64).
Page: Enter 1006 + Zone (1-64) for Internal.
Enter 1004 + Zone (1-8) for External.
Enter 1005 for Combined (External and Internal) All Call.
*92600MQG06*
92600MQG06
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
April 2001
Printed in U.S.A.
T
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