WaterGroup EconoFlo SE 51552 Owner's Manual
Below you will find brief information for water softener EFC 20SE, water softener EFC 30SE, water softener EFT 20SE, water softener EFT 30SE, water softener EFT 40SE, water softener EFT 60SE, water softener EFT 90SE. These water softeners are designed to deliver softened water to your home. The regeneration cycle can be manually or automatically controlled by the user. During regeneration, hard water is automatically bypassed for use in the household. The bypass valve is located at the back of the control and can be used to isolate the softener in case of an emergency.
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Econoflo SE
Automatic Meter Initiated Water Softener
Operating and Maintenance Manual
Page 5 of this manual contains important maintenance procedures for the continued proper operation of your unit. These MUST be performed regularly for your guarantee to remain valid.
51552
10/07
Performance
Item No.
Meter
Initiated
Model #
@ 15 lbs
/cu.ft
2100 EFC20SE
2101 EFC30SE
2102 EFT20SE
2103 EFT30SE
22,500
30,000
22,500
30,000
2104 EFT40SE 37,500
2105 EFT60SE* 60,000
2106 EFT90SE* 90,000
Capacity - Grains
Factory @
10 lbs/cu.ft
@ 6 lbs
/cu.ft
20,625
27,500
15,000
20,000
20,625
27,500
34,375
55,000
82,500
15,000
20,000
25,000
40,000
60,300
*Items include brine tank grid.
EFC indicate cabinet model, EFT indicate twin tank model
Maximum Water Temperature = 110°F (43°C)
Maximum Operating Pressure = 100 PSIG (689 kPa)
Voltage = 24V / 60 Hz (120V to 24V wall mount transformer included)
Pipe Size = 3/4”
Flow Rate
Service
USGPM
Backwash
USGPM
12
15
20
8
10
8
10
1.5
2.0
1.5
2.0
2.0
3.0
4.0
Resin
Tank Size
(Inches)
Cabinet or
Brine Tank
(Inches W x D x H)
Resin
Volume
(cu. ft)
9 x 35 13 x 18 x 45 .75
10 x 35 13 x 18 x 45 1.0
9 x 35
10 x 35
18 x 35
18 x 35
.75
1.0
10 x 47
12 x 52
14 x 65
18 x 35
22 x 38
22 x 38
1.25
2.0
3.0
Salt
Capacity
(lbs.)
Shipping
Weight
(lbs.)
190
170
224
224
224
365
365
70
84
80
95
115
170
235
• At the stated service flow rates, the pressure drop through these devices will not exceed
15 psig.
• Changing salt settings from factory setting may require changing injector sizes to achieve stated capacities
• The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change.
How Your Econoflo SE-DF Water Conditioner Works
Hard water enters your home through the main supply line, enters the softener and passes down through a resin mineral bed which softens the water. An ion exchange process takes place in which the resin beads capture and hold calcium and magnesium, the hardness minerals, while the water takes on sodium ions. The soft water then flows into your household water line.
In normal operation, the Time of Day display will alternate being viewed with the Volume Remaining display. This display will be in gallons. As treated water is used, the Volume Remaining display will count down from a maximum value to zero or (---). Once this occurs, a regeneration cycle will be initiated at the Set Regeneration Time. Water flow through the valve is indicated by the Flow Dot that will flash in direct relationship to flow rate.
Example
833 Gallons of Treated
Water Remaining
Service
•
Program
833
•
Flow
P.M.
0 Gallons of Treated
Water Remaining
Service
Program
•
- - -
•
Flow
P.M.
In regeneration, the control will display a special regeneration display. In this display, the control will show the current regeneration step number the valve is advancing to or has reached and the time remaining in that step. The step number displayed will flash until the valve has completed driving into this regeneration step position. Once all regeneration steps have been completed, the valve will return to Service and resume normal operation.
Example
Less than 6 minutes remaining in Regen
Step #1
Service
Program
1 - - 5
Flow
P.M.
Pushing the Extra Cycle Button during a regeneration cycle will immediately advance the valve to the next cycle step position and resume normal step timing.
1
Control Operation During Programming
The control will only enter the Program Mode with the valve in Service. While in the Program Mode, the control will continue to operate normally, monitoring water usage and keeping all displays up to date. Control programming is stored in memory permanently, eliminating the need for battery back-up power.
Control Operation During a Power Failure
During a power failure, all control displays and programming will be stored for use upon power re-application. The
control will retain these values for years, if necessary, without loss. The control will be fully inoperative and any calls for regeneration will be delayed. The control will, upon power re-application, resume normal operation from the point where it was interrupted. An indication that a power outage has occurred will be an inaccurate Time of Day display.
Installation Instructions
All government codes and regulations governing the installation of these devices must be observed.
CAUTION: If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of the grounding strap will depend upon the number of units being installed and/or the amount of copper pipe being replaced with poly. See Figure 1.
Figure 1
Ground
From
Panel
Poly Pipe
Electrical Panel
Ground Strap
Poly Pipe
Copper Pipe
Water Meter
Softener c/w Plastic Bypass
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve as in Figure 1 or by physical separation as in Figure 2, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper metallic pipe bonding.
Figure 2
Outside Water Line For Outside & 3rd Tap Comes From Meter
Check your local electrical code for the correct clamp and cable size.
Unfiltered Water Bypass
Loop Cut & Capped
Ground Strap Required
Because of Break in Continuity
Filtered Water Line in Home
1. Determine the best location for your water softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the softener to freezing or temperatures above 110°F (43°C) will void the warranty.
2.
Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to be connected to supply hard water to the inlet of the water softener and to the outside faucets. Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater or other fixtures in the house and as near the desired location of the water softener as possible. Install a tee fitting on the feed end of the cut pipe, and an elbow fitting on the other end. Install piping from the tee to the inlet of the water softener and from the elbow to the outlet of the softener. To sever the water lines which branch off to feed any outside faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the end of the pipe nearest the outside faucet and a cap on the end connected to the existing water line.
Install piping from the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the outside faucet. Following this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater and therefore the hot water lines, being supplied with soft water.
3.
Familiarize yourself with the location of the inlet, outlet and drain on the control valve. Be very careful not to get the controls wet.
2
Figure 3
Installation Instructions
4.
Attach the bypass valve to the control valve. Connect the inlet and outlet of the water softener to the plumbing in the house. The control valve must not be submitted to temperatures above 71°C (110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded copper adapters to the copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.
CAUTION - do not use pipe thread compound as it may attack the material in the valve body.
5.
Using teflon tape, screw the 1/2" hose barb into the drain port in the valve. Attach 1/2" drain hose to the hose barb and tighten securely with a hose clamp. Run the drain line to a floor drain or a laundry drain. Complete any necessary plumbing.
6.
On twin tank units, pull the 3/8" brine line through the hole in the back of the brine tank. Connect the brine line to the fitting on the side of the valve using the nut and ferrule. Tighten snugly.
7.
Make sure the bypass valve is in the service position.
8.
Plug the 24-volt transformer into a 120 VAC 60 Hz outlet. This valve has four positions: 1) Backwash
2) Brine/Rinse 3) Rapid Rinse and 4) Brine Refill. When the valve is in the Service position, the extra cycle button
(far left button as shown on Figure 4) must be pressed and held for 5 seconds before it activates. Press and hold the extra cycle button for 5 seconds to advance the valve into the “1” Backwash position. Slowly turn on the water supply and allow the unit to backwash until the air purges out of the tank and clears the system.
9.
Press the extra cycle button to advance the valve to the “2” position. Press once more to advance to the “3” position.
Press once more to advance to the “4” Brine refill position. Wait until the water level reaches 6" in the brine tank.
Water can be added to the tank to speed up the filling but the valve should be in the Brine Refill position for a minimum of two minutes to purge the air out of the injector set.
10. Press the extra cycle button to advance the valve from the Brine Fill position through service to the “2” position
Brine/Rinse position. Verify that water is being drawn from the tank. If not, repeat step 9.
11. Press the extra cycle button to advance the valve to the “3” Rapid Rinse position and allow water to run to drain for
2 minutes.
12. Press the extra cycle button to advance the valve to the “4” Brine Fill position until there is 6” of water in the brine tank. Press the extra cycle button to advance the valve back into the service position indicated by the red dot in upper left corner of the display.
13. Put 40 kgs of crystal water softener salt in the brine tank. The unit will automatically fill to the correct level when it regenerates.
Optional Sanitization Procedure: We recommend that all new water conditioners be disinfected as part of the startup.
Sanitization is achieved by the application of chlorine in the regeneration cycle of the conditioner. A liquid solution of
5.25% sodium hypochlorite (commonly referred to as household bleach) is recommended as a suitable disinfectant. Use only unscented products. For every cubic foot of resin in the softener, pour approximately two (2) tablespoons of sodium hypochlorite into the brine well tube. The brine tank refill in Step 12 should add the correct amount of water to the brine tank. If not, the water can be added manually now. Press and hold the EXTRA CYCLE button to begin a manual regeneration. Press the EXTRA CYCLE button again to advance the valve to the Brine/Rinse position. Allow softener to complete the Brine/Rinse cycle, then let the manual regeneration continue until the brine tank is refilled again with the correct amount of water.
ALL STATE AND LOCAL GOVERNMENT CODES GOVERNING INSTALLATION OF THESE DEVICES MUST BE OBSERVED.
3
Operating Instructions
Service Indicator:
Valve in Service - Dot On
Extra Cycle Tonight - Flashing Dot
Set Up Button
Set Down Button
Flow Indicator:
Flashing Dot With Water Flow
P.M. Indicator
Figure 4
The valve has been pre-programmed with factory settings as follows:
Regeneration Cycle Step Programming
1. Backwash ..................................10 minutes
2. Brine Rinse ..................................60 minutes
3. Rapid Rinse ................................10 minutes
4. Brine Refill ..................................10 minutes - EFC/EFT20SE
13 minutes - EFC/EFT30SE
10 minutes - EFT40SE
13 minutes - EFT60SE
20 minutes - EFT90SE
Set Time of Day
Refer to Figure 4. Push either the UP or DOWN keys to adjust the time of day by one digit. Press and hold either UP or
DOWN key to adjust time of day by several digits.
Enter Control Programming Mode
1.
Push and hold for 5 seconds both the UP and DOWN keys to enter Programming Mode.
2.
The first option display to appear is the Treated Water Capacity. To calculate the Treated Water Capacity, use the following formula:
Unit Capacity in Grains (see Specifications - Page 1)
÷ water hardness (gpg) = gallons gallons - (75 gallons x no. people in the house) = Treated Water Capacity
Example: 27,000 grain capacity unit, 20 gpg water hardness, 4 people in household
27,000 grains
÷
20 gpg = 1,350 gallons
1,350 gallons - (75 gallons x 4) = 1,050 gallons
Set Treated Water Capacity to 1,050 gallons
3.
Push the Extra Cycle button to advance to the second option setting. The setting that appears is the Regeneration
Time. Use the UP or DOWN keys to set the desired time of day for regeneration. The default setting is 2:00 A.M.
4.
Push the Extra Cycle button. The third option setting display that appears is Regeneration Day Override. Use the
UP or DOWN keys to set the maximum days before a regeneration cycle must occur. The default is
{A--Off). This is an option only, please do not adjust before consulting an authorized dealer.
5.
The Control Programming is now complete. Push the Extra Cycle button. This will exit the control from the
Programming Mode and resume to normal operation.
4
Operating Instructions
Whenever the valve is in Service the current time of day can be set, the control programmed, or an extra regeneration initiated at any time.
Service Indicator:
Valve In Service - Dot On
Extra Cycle Tonight - Flashing Dot
Set Up Button
Set Down Button
Flow Indicator:
Flashing Dot with Water Flow
P.M. Indicator
Push either the Up or Down Set Button once to adjust Time of Day Display by one digit.
Push and hold either Up or Down Set Button to adjust Time of Day Display by several digits.
Program Mode Indicator:
Program Mode Entered - Dot On
Extra Cycle Button
1. Push and hold for 5 seconds both the Up and Down Set Buttons to enter Programming Mode.
2. Push the Extra Cycle Button once per display until all have been viewed and this mode is exited and normal operation is resumed.
5
Program Mode Indicator:
Program Mode Entered - Dot On
Extra Cycle Button
Set Up
Button
Set Down
Button
1. The first option setting display that appears in the Program Mode is Treated Water Capacity. Using the
Set Up or Down Buttons, set the amount of treated water that can flow through the unit before a regeneration is required. For Example:
650 Gallons Capacity
Service
Program
•
6 5 0
Flow
P.M.
2. Push the Extra Cycle Button. The second option setting display that appears is Regeneration Time. Using the Set Up or Down Buttons, set the desired time of day when a regeneration can occur, is required. For
Example:
2:00 A.M. Regeneration Time
Service
Program
•
2:00
Flow
P.M.
3. Push the Extra Cycle Button. The third option setting display that appears is Regeneration Day Override.
Using the Set Up or Down Buttons, set the maximum number of days before a regeneration cycle must occur. For Example:
Regenerate Every
7 Days Minimum
Service
Program
•
A - - 7
Flow
P.M.
This is an option only. Please do not adjust before consulting an authorized dealer.
6
Manual Regeneration Cycle
If you run out of softened water because of inadequate regeneration frequency, inadequate reserve capacity, power failure or unusually high water usage, you can initiate a manual regeneration simply by pressing the extra cycle button.
The softener will now automatically complete a regeneration cycle and return to service. If possible, avoid water use during the regeneration cycle.
Once you have set your softener and you experience frequent loss of water pressure, you may have to increase the frequency of regeneration by resetting the gallons between regeneration.
Automatic Bypass
The regeneration cycle lasts approximately 2-1/2 hours, after which soft water service will be restored. During regeneration, hard water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater. This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household.
Safety Float
The brine tank is equipped with a safety float which prevents your brine tank from over filling as a result of a malfunction such as a power failure.
Water Pressure
Your softener is designed to operated under normal water pressures from 20 psi (1.4 atm) to 100 psi (8.2 atm).
New Sounds
You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 2-1/2 hours.
During this time, you may hear water running intermittently to the drain.
Manual Bypass (Figure 5)
In case of an emergency such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control.
In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock.
You can use your water related fixtures and appliances as the water supply is bypassing the softener. However, the water you use will be hard.
To resume soft water service, open the bypass valve by rotating the knobs counter-clockwise.
Figure 5
OUTLET
INLET
Maintenance Instructions
Checking the Salt Level
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level (you should not be able to see water).
Adding Salt
Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar.
The use of rock salt is discouraged because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the system’s operation.
Add the salt directly to the tank, filling no higher than the top of the brine well.
Caution
Liquid brine will irritate eyes, skin and open wounds - gently wash exposed area with fresh water. Keep children away from your water conditioner.
7
Bridging (Figure 6)
Humidity or the wrong type of salt may create a cavity between the water and the salt.
This action, known as “bridging”, prevents the brine solution from being made, leading to your water supply being hard.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow four hours to produce a brine solution, then manually regenerate the softener.
Care of Your Softener
To retain the attractive appearance of your new water softener, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 110
°
F (43°C).
Figure 6
Bridging
Cleaning the Injector Assembly (Figure 7)
Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening.
The injector assembly is located on the right side of the control valve.
This assembly is easy to clean.
Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. Carefully remove the assembly and disassemble as shown in Figure 7. The injector orifice is removed from the valve body by carefully turning it out with a screwdriver. Remove the injector throat the same way.
Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust Out to clean the small holes in the orifice and throat.
Reassemble using the reverse procedure.
Figure 7
INJECTOR BODY
INJECTOR THROAT
INJECTOR NOZZLE
“O” RING
INJECTOR COVER
SCREW
INJECTOR SCREEN
Resin Cleaner
An approved resin cleaner MUST be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin cleaner package).
8
Trouble Shooting Guide
1.
CONDITIONER DELIVERS HARD WATER
Bypass valve is open
No salt in brine tank
Injector or screen plugged
Insufficient water flowing into brine tank
Hot water tank hardness
Leak at distributor tube
Internal valve leak
Flow meter jammed
Flow meter cable disconnected or not plugged into meter cap
Improper programming
Close bypass valve
Add salt to brine tank and maintain salt level above water level
Replace injectors and screen
Check brine tank fill time and clean brine line flow tank control if plugged
Repeated flushing of the hot water tank is required
Make sure distributor tube is not cracked. Check O ring and tube pilot
Replace seals and spacers and/or piston
Remove obstruction from flow meter
Check meter cable connection to timer and meter cap
Reprogram the control to the proper regeneration type, inlet water hardness, capacity or flow meter size.
2.
CONDITIONER FAILS TO REGENERATE
Electrical service to unit has been interrupted
Timer is not operating properly
Defective valve drive motor
Improper programming
3.
UNIT USES TOO MUCH SALT
Improper salt setting
Excessive water in brine tank
Improper programming
4.
LOSS OF WATER PRESSURE
Iron build-up in line to water conditioner
Iron build-up in water conditioner
Assure permanent electrical service (check fuse, plug, chain or switch)
Replace timer
Replace drive motor
Check programming and reset as needed
Check salt usage and salt setting
See #7
Check programming and reset as needed
Clean line to water conditioner
Clean control and add resin cleaner to resin bed. Increase frequency of regeneration
Remove piston and clean control Inlet of control plugged due to foreign material broken loose from pipes by recent work done on plumbing system
5.
LOSS OF RESIN THROUGH DRAIN LINE
Air in water system Assure that well system has proper air eliminator control. Check for dry well condition.
Ensure drain line flow control is sized Drain line flow control is too large
6.
IRON IN CONDITIONED WATER
Fouled resin bed
Iron content exceeds recommended parameters
7.
EXCESSIVE WATER IN BRINE TANK
Plugged drain line flow control
Brine valve failure
Improper programming
8.
SALT WATER IN SERVICE LINE
Plugged injector system
Timer not operating properly
Foreign material in brine valve
Foreign material in brine line flow control
Low water pressure
Improper programming
9.
CONDITIONER FAILS TO DRAW BRINE
Drain line flow control is plugged
Injector is plugged
Injector screen is plugged
Line pressure is too low
Internal control leak
Improper programming
Timer not operating properly
Check backwash, brine draw and brine tank fill. Increase frequency of regeneration. Increase backwash time.
Add iron removal filter system
Clean flow control
Replace brine valve
Check programming and reset as needed
Clean injector and replace screen
Replace timer
Clean or replace brine valve
Clean brine line flow control
Raise water pressure
Check programming and reset as needed
Clean drain line flow control
Clean or replace injectors
Replace screen
Increase line pressure (line pressure must be at least 20 psi at all times)
Change seals and spacers and/or piston assembly
Check programming and reset as needed
Replace timer
10. CONTROL CYCLES CONTINUOUSLY
Timer not operating properly
Faulty microswitches and/or harness
Faulty cycle cam operation
Replace timer
Replace faulty microswitch or harness
Replace cycle cam or reinstall
11. DRAIN FLOWS CONTINUOUSLY
Foreign material in control Remove piston assembly and inspect bore. Remove foreign material and check control in various regeneration positions
Replace seals and/or piston assembly Internal control leak
Control valve jammed in brine or backwash position Replace piston and seals and spacers
Timer motor stopped or jammed teeth Replace timer motor and check all gears for missing teeth
Timer not operating properly Replace timer
9
Econoflo Guarantee
WaterGroup Inc. guarantees that your new water conditioner is built of quality material and workmanship.
When properly installed and maintained, it will give years of trouble free service.
Five Year Complete Parts Guarantee:
WaterGroup Inc. will replace any part which fails within 60 months from date of manufacture, as indicated by the serial number provided the failure is due to a defect in material or workmanship. The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof.
Ten Year Guarantee on Mineral Tanks and Brine Tanks:
WaterGroup Inc. will provide a replacement mineral tank or brine tank to any original equipment purchaser in possesion of a tank that fails within 120 months, provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing.
General Provisions:
WaterGroup Inc. assumes no responsibility for consequential damage, labor or expense incurred as a result of a defect or for failure to meet the terms of these guarantees because of circumstances beyond its control.
WATERGROUP INC.
Fridley, Minnestoa
WATERGROUP COMPANIES INC.
Cambridge, Ontario
Mira Loma, California Regina, Saskatchewan www.watergroup.com

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Key features
- Automatic Meter Initiated
- Time of Day & Volume Remaining Display
- Regeneration Cycle Programming
- Manual Regeneration Cycle
- Automatic Bypass
- Safety Float
- Bypass valve
- Cleaning the Injector Assembly