Omron | Gentle Temp 520 | User's Manual | Omron Gentle Temp 520 User's Manual

Digital Ear Thermometer
Model Gentle Temp® 520
Instruction Manual
Important Safety Information
To assure the correct use of the product basic safety measures should always be followed including the precautions listed
• Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
• Conducting self-diagnosis based on the measurement results and/or treatment can be dangerous. Please follow the
instructions of your doctor. Self-diagnosis may worsen the symptoms.
• A high or prolonged fever requires medical attention, especially for small children. Please contact your doctor.
• Please keep still during measurement.
• Do not forcibly insert the probe in the ear.
• If you feel discomfort such as a pain during the measurement, stop using the unit immediately. It may injure the external
auditory canal.
• Do not use this unit if suffering from ear disease such as otitis externa or otitis media. It may worsen the condition.
• Do not use this unit when the external auditory canal is wet such as after swimming or taking a bath. It may injure the
external auditory canal.
• Do not use this unit without attaching a probe cover.
• Please ensure that the ear canal is clean and free of earwax.
• If the probe cover becomes dirty with earwax or other substances, replace it with a new one.
• Do not use a probe cover after someone else has used it. This can lead to cross infections such as otitis externa.
• Correct measurement result may not be obtained if dirty probe covers are used.
• Proper installation of the probe cover ensures accurate measurements.
• When the infrared sensor becomes dirty, wipe it lightly with a soft dry cloth or a cotton swab. Do not wipe the infrared
sensor with tissue paper or a paper towel.
• Do not use more than one probe cover at a time.
• If there is any temperature difference between the places where the unit is stored and where you are going to measure,
leave the unit in the room where you are going to use it for more than 30 minutes to allow it to reach room temperature first,
then measure.
• If the ear is cold, wait until the ear is warmed up before taking a temperature measurement. The measured result may indicate
low when you use an ice bag or an ice pack or immediately after coming in from the outside in winter.
• Do not touch the infrared sensor with a finger or breathe on it.
Important Safety Information
• Do not attempt measurements when the unit is wet as inaccurate readings may result.
• Check the symbol on the display before and after the measurement so that the measurement is taken in the appropriate
• Keep the unit out of children’s reach.
• Avoid children trying to measure themselves or others as they may damage the ear.
• In an emergency case, if a child swallows a battery or a probe cover, immediately consult with a doctor.
• Do not throw batteries into a fire. The battery may explode.
• Remove the battery when the unit will not be used for 3 months or more. Failure to do so may lead to fluid leakage, heat
generation or bursting, resulting in damage to the unit.
• Do not use the unit in places where strong static electricity or electromagnetic fields are present. Doing so may lead to
inaccurate readings and may contribute to instrument failure.
General Precautions
• Do not use this unit other than for measuring the temperature in the human ear.
• Do not apply a strong shock to, drop, step on, or vibrate the main unit.
• Do not use a mobile phone near the unit.
• The main unit is not waterproof. Be careful when handling this unit so that no liquid (alcohol, water, or hot water) will get into
the main unit. When the unit is wet with vapor, wait until it dries or wipe it lightly with a soft dry cloth.
• Do not disassemble, repair, or modify the unit.
• When you inform your doctor of your temperature, make sure you state that you measured the temperature in the ear.
1. Overview
Main unit:
Infrared sensor
Probe cap
Probe cover
START button
ON/MEM button
Battery cover pick hole
Battery compartment
Connection ring
Battery icon
Memory icon
Probe cover icon
Ear temperature
Temperature mode
Probe cover
2. Preparation
Removing the Insulating Tape
Pull the insulating tape out from the battery compartment by catching
hold of the outer part for the first time.
Switching between °C and °F
This unit is set in °C as default.
While the power is off, press and hold the START button.
While holding it down, press and hold the
ON/MEM button until °F appears on the
display with 2 beeps.
• To select the °C mode, start from step1.
• When the unit is switched between °C and °F, all the readings stored in the
memory are deleted.
2. Preparation
Setting the Buzzer
The buzzer is set on as default.
Press the ON/MEM button to turn on the unit.
Press and hold the ON/MEM button for 3 seconds.
The “
” symbol flashes on the display.
Release the ON/MEM button.
The “
” symbol remains lit and the buzzer is set to off.
• If the ON/MEM button is pressed down for more than 5 seconds after the “
setting the buzzer.
• To turn the buzzer on, start from step1.
” flashing, the unit turns off without
2. Preparation
Attaching a Probe Cover
Always use a new and undamaged OMRON MC-EP2 probe cover.
Gently twist off the probe cap.
Note: Do not forcibly remove the probe cap.
Place a new probe cover on the connection ring.
Place Adhesive Side Upward
Note: The adhesive side of probe cover should be upward.
Probe cover
Connection ring
Insert the probe into the probe cover on the
connection ring until it clicks.
Note: When the probe cover is not attached correctly, the probe cover
symbol “ ” will flash on the display and a measurement can’t be taken.
3. Using the Unit
Taking a Reading
• Make sure the probe cover is attached correctly.
• It is recommended that you measure 3 times with the same ear. If the 3 measurements are different, select the
highest temperature.
Press the ON/MEM button.
All symbols appear on the display.
Then the display shown at the right will appear with 2 beeps.
Insert the probe into the ear as far as it comfortably goes in
the direction of the eardrum.
• Gently pull the ear back to straighten the ear canal and position the probe into the ear so
it is snug, aiming towards the membrane of the eardrum to obtain an accurate reading.
• Holding the unit too long may cause a higher ambient temperature reading of the probe.
This could make the body temperature measurement lower than usual.
3. Using the Unit
Measuring the temperature of an infant
Measuring on a
lying baby.
Measuring on
a sitting baby.
The ear is too small
to insert the probe.
Lightly support
the child’s body.
Lightly support the
child’s body and
slightly pull the ear
towards the back.
While slightly pulling
the ear back, cover the
external auditory canal
with the probe without
forcibly trying to insert
the probe.
3. Using the Unit
Press the START button.
The measurement is complete in 1 second with a long beep.
The “ ” symbol will flash for 5 seconds.
Note: You can take another measurement after 2 beeps. Make sure “ ” symbol remains lit.
Remove the unit from the ear and check the measurement
Note: If your measurement result is over 37.5°C(99.5°F), the buzzer will beeps three times
after a long beep.
After each Ear Measurement, the unit needs 5 seconds to be ready for next measurement. During this
5 seconds waiting time, the ear icon will be flashing.
Press and hold the ON/MEM button until “OFF” appears on the display to
turn off the unit.
The unit automatically stores the measurement in it’s memory.
It will automatically turn off after 1 minute.
3. Using the Unit
Using the Memory Function
This unit automatically stores the results up to 9 sets after each measurement.
Note: If the memory is full, the unit will delete the oldest reading.
Press the ON/MEM button to turn on the unit.
Press the ON/MEM button again.
The memory number appears on the display.
Release the ON/MEM button.
The most recent result will appear on the display.
Press the ON/MEM button repeatedly to view the older results.
Press and hold the ON/MEM button until “OFF” appears on the display to
turn off the unit.
It will automatically turn off after 1 minute.
4. Troubleshooting and Maintenance
The Icons and Error Messages
Error Display
Device stabilization in process.
Wait until
Battery is low.
Replace the battery.
(Refer to section 4.3)
Probe cover is not attached correctly.
Attach the probe cover again until
Measurement before device stabilization.
Wait until
The device is showing a rapid ambient
temperature change.
Allow the thermometer to rest in a room for at least
30 minutes at room temperature: 10°C and 40°C
(50°F - 104°F).
The ambient temperature is not within
the rangebetween 10°C and 40°C
(50°F - 104°F).
Allow the thermometer to rest in a room for at least
30 minutes at room temperature: 10°C and 40°C
(50°F - 104°F).
Error 5-9, the system is not functioning
Remove the battery, wait for 1 minute and repower it. If
the message reappears, please contact the OMRON
retail outlet or distributor for having the device checked.
stops flashing.
stops flashing.
stops flashing.
4. Troubleshooting and Maintenance
Error Display
Temperature taken is higher than 42.2°C
Check the integrity of the probe cover and take a new
temperature measurement.
Temperature taken is lower than 34.0°C
Make sure the probe cover is clean and take a new
temperature measurement.
Device can not be powered on to the ready
Change to a new battery.
(Refer to section 4.3)
• Please check the device if damaged after it is dropped. If unsure, please contact the OMRON retail outlet or
distributor for having the device checked.
• The probe is the most delicate part of the unit. Use care when cleaning the Infrared sensor to avoid damage.
• Do not store the unit in the following types of places. Doing so may damage the unit.
- Wet locations.
- Locations with high heat and humidity or those that are exposed to direct sunlight. Areas close to heating
equipment, dusty locations, or environments where there are high salt concentrations in the air.
- Locations where the unit will be subjected to leaning over, falling, shock or vibration.
- Pharmaceutical storage areas or locations where corrosive gases are present.
4. Troubleshooting and Maintenance
Replacing the Battery
Battery: CR2032 Lithium Button Battery
Note: To protect the environment, discard the used batteries in accordance with the local regulations regarding
waste disposal procedure. Disposal can be done at your retail store or at appropriate collection sites.
Insert a pointed object into the battery cover pick hole.
Slide and remove the battery cover with your thumb.
Remove the battery with a pointed object.
Note: Do not use metal tweezers or a screwdriver.
Insert the new battery under the metal hook on the left side and press the
right side of the battery down until it clicks.
Note: Replace the new battery with the plus (+) side on the top.
metal hook
Replace the battery cover.
5. Technical Data
Product Description:
Sensing Unit:
Temperature Display:
Measurement Accuracy:
Measurement Range:
Power Supply:
Power Consumption:
Battery Life:
Operating Environment
Temp and Humidity:
Storage Environment
Temp and Humidity:
Protection against
electric shock:
Applied Part:
Digital Ear Thermometer
Gentle Temp 520 (MC-520-E)
4-digit, °F display in 0.1 degree increments
3-digit, °C display in 0.1 degree increments
± 0.2°C (± 0.4°F) within 35.5°C to 42.0°C (95.9°F to 107.6°F),
± 0.3°C (± 0.5°F) for other range
34.0°C (93.2°F ) to 42.2°C (108.0°F)
3.0V DC, 1 CR2032 Lithium Button Battery
0.015 W
With a new battery approx. 2,500 measurements or more (Ambient environment
25±15°C, 50±40%RH)
10°C (50°F) to 40°C (104°F), 0 < RH < 85%
-20°C (-4°F) to 50°C (122°F), 0 < RH < 85%
Internally powered ME equipment
= type BF
Approx. 85g (with battery installed)
5. Technical Data
Outer Dimensions:
Package Content:
36 mm (w) × 161 mm (h) × 56 mm (d)
Test Battery (Lithium Button Battery CR2032), probe cap,
21 probe covers, connection ring, instruction manual.
Probe cover exclusively for Gentle Temp 520, MC-EP2.
• The specification may be changed without prior notice.
• This OMRON product is produced under the strict quality system of OMRON HEALTHCARE Co. Ltd., Japan.
• This device fulfills the provisions of the EC directive 93/42/EEC (Medical Device Directive) and the European Standard
EN12470:2003, Clinical thermometers - Part 5: Performance of infra-red ear thermometers( with maximum device).
5. Technical Data
OMRON Digital Ear Thermometer
Model: Gentle Temp 520 (MC-520-E)
Information for accompanying documents in the scope of IEC60601-1-2:2007
Important information regarding Electro Magnetic Compatibility (EMC)
With the increased number of electronic devices such as PC’s and mobile (cellular) telephones, medical devices in use may be susceptible to electromagnetic interference
from other devices. Electromagnetic interference may result in incorrect operation of the medical device and create a potentially unsafe situation.
Medical devices should also not interfere with other devices.
In order to regulate the requirements for EMC (Electro Magnetic Compatibility) with the aim to prevent unsafe product situations, the EN60601-1-2 standard has been
implemented. This standard defines the levels of immunity to electromagnetic interferences as well as maximum levels of electromagnetic emissions for medical devices.
This medical device manufactured by OMRON Healthcare conforms to this EN60601-1-2:2007 standard for both immunity and emissions.
Nevertheless, special precautions need to be observed:
• Do not use mobile (cellular) telephones and other devices, which generate strong electrical or electromagnetic fields, near the medical device. This may result in incorrect
operation of the unit and create a potentially unsafe situation. Recommendation is to keep a minimum distance of 7 m. Verify correct operation of the device in case the
distance is shorter.
Further documentation in accordance with EN60601-1-2:2007 is available at OMRON HEALTHCARE EUROPE at the address mentioned in this instruction manual.
Documentation is also available at
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can
take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
This product does not contain any hazardous substances. Disposal of used batteries should be carried out in accordance with the national regulations for
the disposal of batteries.
6. Some Useful Information
Temperature measurements taken within the ear
The Gentle Temp 520 Digital Ear Thermometer detects the infrared heat given off by the eardrum and
surrounding tissues, and it converts this heat into an equivalent ear temperature.
The Gentle Temp 520 is less threatening to a child than a rectal thermometer. It’s faster, safer and easier to use
than an oral thermometer.
Being digital, there’s no worry about the hazard of broken glass or mercury ingestion. Measurements can even be
taken while a child is sleeping.
For adults, the Gentle Temp 520 Digital Ear Thermometer offers fast, convenient and accurate readings without
the delay of a conventional thermometer.
Clinical research has shown that the ear is an ideal site for taking body temperature. The eardrum shares blood
vessels with the hypothalamus, the part of the brain that controls body temperature. Therefore, the ear is an
accurate indicator of internal (core) body temperature. An ear temperature, unlike an oral temperature, is
unaffected by factors such as talking, drinking, and smoking.
Normal and raised temperature
We recommend that you practice with the Gentle Temp 520 on yourself and family members.
This way you can improve your technique and feel more confident of the measurements you take when a family
member is ill. You will also be able to tell when a reading is higher than normal.
6. Some Useful Information
As ambient temperature, sweat, or saliva easily affects body temperature measured under the
arm or the tongue, readings may be lower than the core temperature.
Tympanic temperature measurement accurately reflects the brain temperature and can lead to
a quicker detection of fever.
Infrared sensor
Infrared rays
Eardrum/Measure point
External auditory canal
In order to make a correct judgement of suspected fever conditions, it is important to learn the normal
temperatures of family members by measuring their temperatures when they are in good physical condition.
The temperature measured in the ear is different to that measured rectally.
Please use the normal as the standard for understanding the temperature difference during fever.
One speaks of normal body temperature if the measurement value lies within a certain range. Body temperature
varies however according to age.
Normal ear temperature in °C and °F
36.4°C - 37.5°C
97.5°F - 99.5°F
36.1°C - 37.5°C
97°F - 99.5°F
35.9°C - 37.5°C
96.6°F - 99.5°F
35.8°C - 37.5°C
96.4°F - 99.5°F
6. Some Useful Information
Ear temperature compared to other types of body
The normal temperature varies according to different locations on the body.
Questions and answers
How many times can I measure consecutively?
You can measure consecutively up to three times. The main unit will then be warmed up and may not be able to
measure correctly. If you are going to measure more than three times, wait for 10 minutes, then measure again.
The temperature indicated is rather high.
The probe cover may be faulty.
You may have used the thermometer that has been stored in a cool or cold place. Measure the temperature
after leaving the unit in the room where you are going to use it for more than 30 minutes. If you store the unit
in the room where you are going to measure the temperature, you can promptly use the thermometer.
6. Some Useful Information
Is the temperature measured in the right ear different from that measured in the
left ear?
Among healthy people, there should be no significant difference in the measurement results. Differences may be
caused by the following reasons:
1) The infrared sensor is not inserted in the same way.
2) Measurement is not conducted by inserting the unit in a stable manner in the same angle. Try to measure in
the ear that consistently shows a higher measurement.
The temperature shown is rather low.
The probe cover is dirty.
The infrared sensor is dirty.
You removed the unit from the ear before the measurement is finished.
The ear is cold. The temperature tends to indicate low when you use an ice bag or an ice pack, or immediately
after coming in from the cold in winter.
The thermometer is not inserted deep enough in the ear.
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