Alcatel | Onetouch Evolve 2 | User manual | Alcatel Onetouch Evolve 2 User manual

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Support ..................................................................... 1
People .....................................................................21
Service Activation.................................................... 2
Email .......................................................................22
Phone Overview ...................................................... 3
Text Entry................................................................23
SIM Card ................................................................... 4
Text Messaging .....................................................25
Memory Card ........................................................... 8
Web Browsing .......................................................27
Battery....................................................................... 9
Bluetooth® .............................................................28
Power ........................................................................ 9
Battery & Memory Management ........................29
Home Screen .........................................................10
Accessories ............................................................32
Caring For Your Phone .........................................33
Wi-Fi Calling ...........................................................15
Approved Firmware Versions ..............................34
Tethering & Mobile HotSpot ...............................16
Safety Tips ..............................................................34
Accessing files .......................................................18
Emergency Dialing................................................37
Voicemail ...............................................................18
Additional Information ..........................................38
Visual Voicemail ....................................................19
TCT MOBILE (US), Inc. Warranty ........................41
Volume & Ringtone ...............................................19
Safety And Use ......................................................45
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This guide provides you with the information you
need to get started.
If you are a new T-Mobile® customer
and your service has not yet been
activated, simply call Customer Care at
1-800-937-8997 and a T-Mobile Activations
representative will assist you.
For more information and additional support, please
visit where you can:
Register at to check
your minutes, pay your bill, upgrade your
phone, and change your rate plan.
Review your phone’s User Manual
and troubleshooting FAQs.
View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
You will need the following information
when activating service:
Your Service Agreement and the
agent code on your Agreement
Your name, home address, home
phone number, and billing address
Note: For business and government accounts,
please provide the organization’s name,
address, and tax ID.
Your Social Security number, current
driver’s license number, and date of
birth for credit check purposes
Your choice of T-Mobile rate plan and
services (see
for latest plan information)
Your SIM serial number and IMEI number
(located on the box barcode label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms and
Conditions, and by your Service Agreement.
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Power key
Volume up
Headset connector
The SIM (Subscriber Identity Module) card identifies
your phone to the wireless network. You cannot make
or receive phone calls or browse the Internet without
a properly installed SIM card.
Back key
Menu key
Home key
Micro-USB connector
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Installing SIM card
Detach the SIM card from its packaging.
Power off your phone and remove back
cover by pulling cover up, remove battery.
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To install SIM card, start by sliding the metal
SIM card tray to left unlock position, tray
will click and release when unlocked.
Place the SIM card into slot with
gold contacts facing downward.
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Once SIM card is placed into slot, close
metal SIM card tray, then slide tray to right
lock position, tray will click when locked.
Memory cards add extra storage space for your
music, pictures, videos, and more. This phone uses
a microSD memory card size. Memory card sold
Installing memory card
1. Power off your phone, remove back cover by pulling
cover up and remove battery.
Insert battery into slot until locked in
position, then close the battery cover.
2. To Install microSD card, start by sliding the metal
microSD card tray to left unlock position, tray will
click and release when unlocked.
3. Place microSD card into the slot with the gold
contacts facing downward, close metal microSD
card tray, then slide tray to right lock position, tray
will click when locked.
4. Insert battery into slot until locked in position, then
close the battery cover.
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To optimize battery performance, be sure to fully
charge your phone before using it for the first time.
You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently
to your Home screen for quick access. Touch the
Home key to get instant access to the Home screen.
Charging battery
Insert the small end of the charging cable into
the charging port on the phone, as shown.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notifications panel.
Search bar
• Touch n to enter text
search screen.
• Touch o to enter voice
search screen.
Swipe main home screen left and right
to view additional home screens.
Favorite applications tray
• Touch to enter the application.
• Touch and hold to move or
change applications.
Plug the other end of the charging
cable into a power outlet.
To turn the power on or off, press and hold the
key located on the top left side of phone.
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Applications icon
• Touch to open applications menu.
Home screen is provided in an extended format to
allow more space for adding applications, shortcuts
etc. Slide all Home screens horizontally left and right
to get a complete view of all Home screens. The
white square at the lower part of the screen indicates
which screen you are viewing.
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Status bar
Unlock the screen
The Status bar appears at the top of your Home
screen. Icons indicating your phone’s status and new
notification alerts appear on the Status bar.
Press the Power key and swipe the screen locked
downward to the screen unlock icon
Additional shortcuts are available from unlock
screen: Call
, Texting
and Camera . While
screen is locked swipe screen locked icon to any
of these options to quickly access feature without
needing to unlock screen.
Notifications panel
To open the Notifications panel, touch and drag the
Status bar down.
Add items to the Home screen
Applications menu
To access all Applications from the Home screen, tap
the Applications icon
Swipe left or right through the menu screens to view
all applications. As you download new applications,
they will appear in the Applications menu in
alphabetical order.
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1. Swipe left or right to the desired Home screen.
to access the
2. Tap the Applications icon
Applications menu.
3. Touch and hold the desired item, and then drag it
to a blank area on the preferred Home screen.
Move and delete items
Touch and hold the item you want to move or delete
and then drag it to another location or to the Trash
Can icon at the top of the screen.
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Change Home screen wallpaper
1. Touch Menu key on the Home screen , then select
2. Tap Gallery, Homescreen Wallpapers, Live
Wallpapers or Photos.
3. Tap the desired image.
4. Tap Set wallpaper.
If you make a mistake, you can delete the incorrect
digit(s) by touching .
end call icon.
To hang up a call, touch
To save a phone number that has been recently dialed,
touch the default image by phone number record.
You will be prompted to “Add to contacts?” select Ok
and then touch CREATE NEW CONTACT at bottom
of screen.
International call
Placing a call
You can easily launch a call using Phone. Touch
from Favorite applications tray or from Applications
To dial an international call, touch and hold to enter
“+”, then enter the international country prefix followed
by the full phone number and finally touch
Emergency call
If your phone has network coverage, dial emergency
to make an emergency call.
number and touch
This works even without a SIM card and without
typing the PIN code.
Answering or rejecting a call
Touch to view
Call history log
Touch to
Speed Dial
& People
Enter the desired number directly into dial pad or
select a contact from People or Call history log, then
to place the call.
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When you receive a call, touch and hold .
• Slide to green icon rightward to answer;
• Slide to red icon
leftward to reject;
• Slide to icon
upward to reject a call and send a
preset text message.
To mute incoming calls, press the Volume up/down
To disable Wi-Fi Calling
To change the connection preference for
Wi-Fi Calling
Wi-Fi Calling can improve your coverage and allows
you to make phone calls and send messages over
a Wi-Fi network (when a Wi-Fi network is available).
Unless your rate plan provides otherwise, Wi-Fi
Calling minutes count the same as T-Mobile cellular
calling minutes on your phone bill. To use Wi-Fi
Calling please use the SIM card shipped with your
device. A different SIM card may not work with the
Wi-Fi Calling feature.You must have a 911 emergency
address registered with your account. Log into your
account at Go to your profile and
click Customer Info to register your address.
Please note: Corporate accounts may require
administrator assistance for 911 Address.
To enable Wi-Fi Calling
From your Home screen, swipe from
top of screen down and select
then select the Settings icon .
Select “More…” under Wireless&Networks.
Toggle Wi-Fi Calling On.
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From your Home screen, swipe from
top of screen down and select
then select the Settings icon .
Select “More…” under Wireless&Networks.
Toggle Wi-Fi Calling Off.
From your Home screen, swipe from
top of screen down and select
then select the Settings icon .
Select “More…” under Wireless&Networks.
Select Wi-Fi Calling, then select
Connection Preferences.
Use tethering to share your phone’s mobile
data connection with a single computer
using a USB cable. Use Mobile HotSpot to
share your phone’s mobile data connection
wirelessly through Mobile Wi-Fi HotSpot.
To use your phone’s tethering and Mobile HotSpot
capability, you must have the Smartphone Mobile
HotSpot service added to your rate plan.
Tether your phone
Use provided USB Cable to connect your
phone to your computer. You will see in
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Status bar when USB Connection is active.
Tap the Applications icon .
Tap Settings .
Tap More….
Tap Tethering & Mobile Hotspot.
Tap the check box next to USB
tethering to turn on tethering (Wi-Fi
must be off to activate this option).
To access media files and photos saved on
your device or to transfer files from your SD
card to your computer, connect your phone
to a computer using supplied USB Cable.
Your phone starts sharing its wireless
network data connection with your
computer via the USB connection.
Tethering works with Windows® XP, Windows® 7,
Windows Vista® and Linux. For more
information on tethering with operating
systems, go to
When you connect your phone to a computer
with a USB cable, you can either share your
mobile data connection by tethering OR you
can share files—you cannot do both. Do not turn
on tethering if you want to use your computer
to access your phone’s memory card.
Activating Mobile HotSpot
From Home screen or Applications menu
Mobile HotSpot icon.
Tap the check box next to Mobile
HotSpot to turn on feature. If first time
activating Mobile HotSpot, you will
be prompted to create password.
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Use computer to search for Mobile
HotSpot wireless name ALCATEL
ONETOUCH Evolve 2, select to connect.
Enter password to complete connection.
Once connected and this feature is active
you will see in the Status bar.
Swipe down the Status bar to see Connect as
media device option, select this option. Then
select the file type you would like to access:
• Media device (MTP) to access media files.
• Camera (PTP) to access camera photos.
• SD card to access microSD card files.
Please note, you can only access one file type
option at a time. Once file type is selected use
your computer to access your phone files.
Set up voicemail
Touch and hold
to call voicemail.
Follow the prompts to set up
your voicemail account.
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Reset voicemail password
You can reset your voicemail password to the last
four digits of your phone number.
1. Enter #793#.
2. Touch
3. Select OK.
Visual Voicemail allows users to view, listen and save
all voicemails in any order directly from the phone,
without the need of calling the voicemail system.
1. From the Home screen or
Applications menu, tap .
2. The inbox with all voicemail messages
will be displayed. If this is the first time
accessing Visual Voicemail, you may be
prompted to enter a new PIN code and
tap Next to activate Visual Voicemail.
3. Tap on voicemail to listen to it.
Adjust in-call volume
While on a call, press the volume up/down key to
adjust volume.
Set call ringtone and volume
From the Home screen, touch
the Applications icon
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Touch Settings , select Audio profiles.
Select General.
Touch Phone ringtone.
Touch to select ringtone.
Touch OK to save.
Set volume level
From the Home screen, touch
the Applications icon
Touch Settings , then Audio profiles.
Select General.
Touch .
Touch Volume.
Touch to set volume for incoming calls,
notifications, media and alarms.
Touch OK to save.
Set notification sound
From the Home screen, touch
the Applications icon
Touch Settings , then Audio profiles.
Select General.
Touch .
Touch Default notification.
Touch to select notification sound.
Touch OK to save.
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Adding a new contact
Set up Gmail™
From the Home screen, touch .
in the contact list to
create a new contact.
You are asked to enter contact’s name
and other contact information.
DONE to save.
When finished, touch
Adding a contact from the call history log
From the Home screen, touch .
Touch .
Then touch either the default photo
or phone number and you will
be prompted to add to contacts.
4. Enter contact’s information and
DONE to save.
From the Home screen, tap the
Applications icon .
Tap .
Tap Existing or New.
Follow the on-screen instructions.
Set up Internet email
From the Home screen, tap the
Applications icon .
Tap .
Tap Next to setup your Email account.
Enter your mail account and password.
Tap Next and follow all prompts
until completed.
Call a contact from the contacts list
From the Home screen, touch .
Scroll to the contact you want to call.
Touch the contact and touch phone
number, dialing will start immediately.
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Swype keyboard
Onscreen Keyboard settings
from the Home screen, select Settings
and select Language & input. Scroll to KEYBOARD
& INPUT METHODS, locate keyboard of choice:
Android keyboard, Google Keyboard, Swype or
Google voice typing and select
to view available
settings for each input options.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the
Onscreen Keyboard orientation. You can also adjust
Onscreen Keyboard orientation by changing the
settings. Select Settings
select Display, then
select/deselect Auto-rotate screen.
Touch to enter
phone number
or contact.
Touch to switch
ABC» mode.
Press and
hold to open
Touch to
enter text.
Touch to input space.
Touch to switch between symbol
and numeric keyboard.
Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you
would like to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show on top bar: Select
all , Cut , Copy and Paste .
• Touch the icon when editing is completed, to
exit out of edit mode.
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Sending a text message
Use the messaging feature to send and receive text
(SMS) and multimedia (MMS) messages.
Enter the mobile phone number of the recipient on
Type person’s name or number bar or touch
add recipients, touch Type text message bar to enter
the text of the message. When finished, touch
send the text message.
An SMS message of more than 160 characters will
be charged as several SMS. When the total number
of characters you have entered is approaching the
160-character limit, a counter will appear on the
lower right corner below Send option of the text box
to remind you how many characters are allowed to be
entered in one message.
Write message
In message screen, touch the new message icon
to write text/multimedia messages.
Touch to view the whole
message thread.
Touch to create a new message.
Delete text messages
Touch to search in all messages.
Touch to access additional options.
To communicate with a saved contact, touch
contact photo to open Quick Contact panel.
For unsaved contacts, touch default photo to
add the number to your Contacts.
Touch & hold message to activate
delete mode. Touch message
threads to choose deleted ones,
and touch the trash bin to confirm.
Touch to delete selected message.
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Specific letters (accent) will increase the size
of the SMS, which may cause multiple SMS
to be sent to your recipient.
Your phone comes with Bluetooth connectivity, a
wireless technology that enables a data connection
between your phone and a Bluetooth headset or
other Bluetooth device (sold separately).
Using Google Chrome
Prepare Bluetooth headset
Make sure your Bluetooth headset is fully charged and
in pairing mode. Refer to the headset’s user manual for
more information.
Turn on Bluetooth and pair with a headset
From the Favorite applications
tray or Applications menu, touch
Applications icon .
Select .
Touch the URL bar at the top, enter
the address of the web page.
Touch Go.
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From the Home screen, touch Applications
icon , then select Settings .
Scroll to Bluetooth and move switch beside
Bluetooth to right position to activate
Touch Bluetooth, phone will search for
available Bluetooth devices automatically.
Scroll to the desired Bluetooth device.
Touch the Bluetooth device to pair with phone.
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Optimizing memory
Using Task Manager to free up memory space:
Optimizing battery life
To optimize battery life you can adjust your screen
brightness and display timeout.
From the Home screen, tap the
Applications icon .
Tap Settings .
Tap Display.
Tap Brightness.
Tap AUTO to maximize battery life.
Tap Sleep, set to 15 seconds
to maximize battery life.
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From the Home screen, tap the
Applications icon .
Select Settings and select Applications.
Tap the following tabs near the top of the screen:
Downloaded to view and uninstall
downloaded applications.
Running to view applications
that are currently running.
ALL to view all applications.
Tap the application you want to stop or uninstall.
Tap Stop, Force stop, Uninstall updates,
Uninstall, Disable or Clear data,
options vary based on application.
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Clearing Browser cache:
Increase available storage space by clearing out
browser caches.
Whether you want a charger, or a fashionable
headphone, T-Mobile is the shop for all your phone
accessories. Here are a few examples…
From the Home screen, tap the
Applications icon .
Tap Chrome .
Tap Menu key.
Tap Settings.
Tap Privacy.
Mark the checkboxes to clear browser
history, cache, cookies, etc.
Tap Clear.
Deleting old messages:
From the Home screen, tap Messaging icon
Tap Menu key.
Tap Delete all threads.
Car Charger
To purchase accessories for your phone, please
visit, call 1.800.204.2449, or visit your
nearest T-Mobile store.
Accessories selection subject to change and may
vary by location.
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Make it last
Your phone is a complex electronic device; think of
it as a mini-computer. Here are a few tips to help you
extend the life of your new phone.
This device will only operate with firmware versions
that have been approved for use by T-Mobile and
the device manufacturer. If unauthorized firmware is
placed on the device it will not function.
Do not get your phone wet. Even a small amount of
moisture can damage your phone and accessories.
Protect your phone’s screen. Your phone’s screen
is delicate. Guard against scratches by using a
screen protector or a protective case.
Consider device compatibility
Use the original manufacturer’s batteries
and accessories. Non-approved batteries and
accessories can harm you and damage your phone.
Do not use damaged accessories. If your charger
or any other accessory is damaged, replace it or
take it to a qualified service dealer. Do not attempt to
charge your phone if the charger has been dropped,
received a sharp blow, or has been otherwise
damaged; doing so may damage your phone.
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If you have a pacemaker or a hearing aid, check
with your doctor to make sure it’s safe for you to
use a cell phone. In some cases, cellular radio
frequencies can disrupt the performance of other
electronic equipment. If you have questions about
the interaction between your phone and any other
piece of electronic equipment, ask the equipment
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Drive safely
T-Mobile encourages you to use your phone in a safe
and sensible manner while driving.
Here are a few safety tips:
Assess road conditions before
answering your phone. Your safety
is more important than any call.
Prepare your hands-free headset, if you
have one, or turn on your speakerphone,
before you start moving.
Pre-program frequently used numbers into
your phone for easy, one-touch dialing.
Keep your phone close. If it rings and you
discover it’s in the back seat, do NOT crawl
over the seat to answer it while driving.
T-Mobile encourages customers to take appropriate
measures to secure their handsets and invites them
to take advantage of the features available on this
handset to help secure it from theft and/or other
unauthorized access and use. This handset has a
locking function (e.g., user-defined codes or patterns)
that can serve as a first line of defense against
unauthorized use or access to stored information.
Preloaded security applications that allow customers
to track or locate misplaced devices can be found
on several T-Mobile devices. Lost or stolen devices
should be immediately reported to T-Mobile so that
proper measures can be taken to protect accounts.
For additional information, visit: www.tmobile.
com/devicesecurity and
Remember that laws prohibiting or
restricting the use of a cell phone while
driving may apply in your area.
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Although all phones are equipped with 9-1-1
emergency calling capabilities, this phone may
or may not permit its location to be approximated
during a 9-1-1 call.*
Use of some content or features may incur separate,
additional charges, require qualifying service and/or
access to a Wi-Fi connection.
*Availability of this feature depends on upgrades to the (a) wireless
network and (b) 9-1-1 calling system that are required to be installed
by the local 9-1-1 response agency or public safety answering point
(PSAP); these upgrades may not be available everywhere within our
wireless coverage area or your roaming area. This approximation of the
phone’s location and the transmittal of location information are subject
to emergency situations, transmission limits, network problems/
limitations, interconnecting carrier problems, your phone, buildings/
tunnels, signal strength and atmospheric/topographical conditions,
and may be curtailed, interrupted, dropped, or refused. The phone’s
approximate location is transmitted to the local 9-1-1 response agency
or PSAP while the call is in progress; this approximation is intended
solely to aid the PSAP in dispatching emergency assistance or to limit
the search area for emergency services personnel. You should not
rely solely on a mobile phone for essential communications (such
as a medical or other emergency). Please see T-Mobile’s Terms and
Conditions, and Privacy Policy for additional service restrictions and
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Wi-Fi: Capable device and Wi-Fi connection
required. Device will not transition between Wi-Fi
and the cellular network. Devices using wireless
connections may be vulnerable to unauthorized
attempts to access data and software stored on
the device. Plan data allotment applies to use by
connected devices sharing Wi-Fi. Use of connected
devices subject to T-Mobile’s Terms and Conditions.
Wi-Fi Calling: Capable phone and Wi-Fi connection
required for Wi-Fi Calling; may decrement plan
minutes. Most devices will not transition between
Wi-Fi and the wireless network. See your selected
service for details.
Smartphone Mobile HotSpot (Tethering):
Qualifying service required. Plan data allotment
applies. Roaming and on-network data allotments
differ; see your selected service for details. Use of
connected devices subject to T-Mobile Terms and
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Messaging/Data: You will be charged for all data
and messages sent by or to you through the network,
regardless of whether or not data or message is
received. Character length/file size of messages/
attachments may be limited. T-Mobile is not liable
for content of messages/attachments or for any
failures, delays, or errors in any T-Mobile generated
alerts or notifications. Your data session, plan, or
service may be slowed, suspended, terminated,
or restricted if you use your service in a way that
interferes with or impacts our network or ability to
provide quality service to other users, if you roam
for a significant portion of your usage, or if you use
a disproportionate amount of bandwidth during a
billing cycle. You may not use your plan or device for
prohibited uses.
Devices, accessories and screen images are
simulated. See brochures and the Terms and
Conditions (including arbitration provision) at, for rate plan information, charges for
features and services, and restrictions and details,
including important limitations on availability and
reliability of 9-1-1 emergency service when using
Wi-Fi calling.
The Bluetooth® word mark and logo are owned by
Bluetooth SIG, Inc. and are used by T-Mobile under
license. Google, Android and Gmail are trademarks
of Google, Inc. T-Mobile and the magenta color are
registered trademarks of Deutsche Telekom AG.
©2014 T-Mobile USA, Inc.
Hearing Aid Compatibility: This phone has been
tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there
may be some newer wireless technologies used
in this phone that have not been tested yet for use
with hearing aids. It is important to try the different
features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant,
to determine if you hear any interfering noise.
Consult your service provider or the manufacturer
of this phone for information on hearing aid
compatibility. If you have questions about return or
exchange policies, consult your service provider or
phone retailer.
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TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this
product or part thereof during normal consumer
usage and condition be proven to be defective in
material or workmanship that results in product
failure within the first twelve (12) months from the
date of purchase as shown on your original sales
receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or
rebuilt parts) at the company’s option without charge
for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories
sold as in box items are also warranted against
defects and workmanship that results in product
failure within the first twelve (12) month period
from the date of purchase. This warranty extends
to products purchased and sold within the United
The limited warranty for your wireless device will be
voided if any of the following conditions occur:
• Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your
phone is used;
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• Connection to any equipment not supplied or not
recommended by TCT Mobile (US), Inc.;
• Modification or repair performed by individuals not
authorized by TCT Mobile (US), Inc. or its affiliates;
• Changes to the device operating system by the
user or third party applications;
• Acts of god such as inclement weather, lightning,
power surges, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash,
high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event
labels or serial numbers (IMEI);
• Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures or
extreme environmental conditions, sand, excess
dust and any condition outside the operating
• Defects in appearance, cosmetic, decorative or
structural items such as framing and non-operative
• Damage as result of physical abuse regardless of
2014-7-11 9:15:54
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your jurisdiction.
In no event shall TCT Mobile (US), Inc. or any of its
affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not
limited to commercial loss, to the full extent those
damages can be disclaimed by law. Some states do
not allow the exclusion or limitation of incidental or
consequential damages, or limitation of the duration
of implied warranties, so the preceding limitations or
exclusions may not apply to you.
How to obtain Support: Contact the customer care
center by calling (855-368-0829) or going to (http:// We have placed
many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless
device in for service. In the case that your wireless
device is no longer covered by this limited warranty
due to time or condition, you may utilize our out of
warranty repair options.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 43-44
How to obtain Hardware Service within the terms of
this warranty: Create a user profile (alcatel.finetw.
com) and then create an RMA for the defective
device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated
bill of sale, invoice) with the owner’s return address
(No PO Boxes accepted), wireless carrier’s name,
alternate daytime phone number, and email address
with a complete problem description. Only ship the
device. Do not ship the SIM card, memory cards, or
any other accessories such as the power adapter.
You must properly package and ship the wireless
device to the repair center. TCT Mobile (US), Inc. is
not responsible for devices that do not arrive at the
service center or are damaged in transit. Insurance
is recommended with proof of delivery. Upon receipt,
the service center will verify the warranty conditions,
repair, and return your device to the address provided
in the RMA. Check the warranty repair status by
going online with the RMA number on web portal.
2014-7-11 9:15:54
We recommend that you read this chapter carefully
before using your mobile phone. The manufacturer
disclaims any liability for damage, which may result
as a consequence of improper use or use contrary
to the instructions contained herein.
Given that studies show that using a mobile phone
while driving a vehicle constitutes a real risk, even
when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their
mobile phone when the vehicle is not parked.
Check the laws and regulations on the use of
wireless mobile phones and their accessories in the
areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in
certain areas.
When driving, do not use your mobile phone and
headphone to listen to music or to the radio. Using
a headphone can be dangerous and forbidden in
some areas.
When switched on, your mobile phone emits
electromagnetic waves that can interfere with the
vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 45-46
- do not place your mobile phone on top of the
dashboard or within an airbag deployment area.
- check with your car dealer or the car
manufacturer to make sure that the car’s
electronic devices are shielded from mobile
phone RF energy.
You are advised to switch off the mobile phone from
time to time to optimize its performance.
Remember to abide by local authority rules of
mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs when
using mobile devices in public areas.
Follow Instructions to Avoid Interference Problems:
Turn off your mobile device in any location where
posted notices instruct you to do so. In an aircraft,
turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an
airplane mode or similar feature, consult airline staff
about using it in flight.
Switch the mobile phone off when you are in health
care facilities, except in designated areas. As with
many other types of equipment now in regular use,
mobile phones can interfere with other electrical
or electronic devices, or equipment using radio
2014-7-11 9:15:54
Switch the mobile phone off when you are near
gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, gas station,
or chemical plant, or in any potentially explosive
When the mobile phone is switched on, it should be
kept at least 15 cm from any medical device such
as a pacemaker, a hearing aid or insulin pump. In
particular when using the mobile phone you should
hold it against the ear on the opposite side to the
device, if any.
Read and follow the directions from the
manufacturer of your implantable medical device.
If you have any questions about using your mobile
device with your implantable medical device,
consult your healthcare provider.
To avoid hearing impairment, answer the call before
holding your mobile phone to your ear. Also move
the handset away from your ear while using the
“hands-free” option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while
small children use your mobile phone.
When replacing the cover please note that your
mobile phone may contain substances that could
create an allergic reaction.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 47-48
Always handle your mobile phone with care and
keep it in a clean and dust-free place.
Do not allow your mobile phone to be exposed
to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc.). The manufacturer’s recommended
operating temperature range is -10°C (14°F) to
+55°C (131°F) (the max value depends on device,
materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile
phone’s display may be impaired, though this is
temporary and not serious.
Do not open or attempt to repair your mobile phone
Do not drop, throw or try to bend your mobile
Do not use the mobile phone if the glass made
screen, is damaged, cracked or broken to avoid
any injury.
Do not paint it.
Use only batteries, battery chargers, and
accessories which are recommended by TCT
Mobile Limited and its affiliates and are compatible
with your mobile phone model.TCT Mobile Limited
and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
2014-7-11 9:15:54
Your mobile phone should not be disposed of in a
municipal waste. Please check local regulations for
disposal of electronic products.
Remember to make back-up copies or keep a
written record of all important information stored in
your mobile phone.
Some people may suffer epileptic seizures or
blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts
may occur even if a person never had a previous
seizure or blackout. If you have experienced
seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor
before playing video games on your mobile phone
or enabling a flashing-lights feature on your mobile
phone. Parents should monitor their children’s use
of video games or other features that incorporate
flashing lights on the mobile phones. All persons
should discontinue use and consult a doctor if any
of the following symptoms occur: convulsion, eye
or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood
of such symptoms, please take the following safety
- Play at the farthest distance possible from the
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 49-50
When you play games on your mobile phone, you
may experience occasional discomfort in your
hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems
such as tendinitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour
of game playing.
- If your hands, wrists, or arms become tired or
sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms
during or after playing, stop the game and see a
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding
your device near your ear while the
loudspeaker is in use.
2014-7-11 9:15:54
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording
sounds with your mobile phone. Pursuant to such
laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices
of other people or any of their personal attributes,
and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior
authorization be obtained, if necessary, in order to
record private or confidential conversations or take
a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result
from the improper use of the mobile phone.
Before removing the battery from your mobile
phone, please make sure that the mobile phone is
switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk
of toxic fumes and burns).
- Do not puncture, disassemble or cause a shortcircuit in a battery,
- Do not burn or dispose of a used battery in the
garbage or store it at temperatures above 60°C
Batteries must be disposed of in accordance with
locally applicable environmental regulations. Only
use the battery for the purpose for which it was
designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or
its affiliates.
This symbol on your mobile phone, the
battery and the accessories means that
these products must be taken to
collection points at the end of their life:
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 51-52
2014-7-11 9:15:54
- Municipal waste disposal centers with specific
bins for these items of equipment.
- Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of
charge. All products with this sign must be brought
to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be
thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection
facilities; instead they are to be taken to collection
points for them to be recycled.
In the United States you may learn more
about CTIA’s Recycling Program at www.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 53-54
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone
meet with the standard for safety of information
technology equipment and office equipment use.
Due to different applicable electrical specifications,
a charger you purchased in one jurisdiction may not
work in another jurisdiction. They should be used
for this purpose only.
Characteristics of power supply (depending on the
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 1000 mA
Lithium 1400 mAh
Your mobile phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radiofrequency (RF) energy. These limits are part of
comprehensive guidelines and establish permitted
levels of RF energy for the general population.
2014-7-11 9:15:54
The guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. These guidelines include a
substantial safety margin designed to ensure the
safety of all persons, regardless of age and health.
The exposure standard for mobile phones
employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The
SAR limit set by public authorities such as the
Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6
W/kg averaged over 1 gram of body tissue. Tests
for SAR are conducted using standard operating
positions with the mobile phone transmitting at its
highest certified power level in all tested frequency
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
mobile phone while operating can be well below the
maximum value. This is because the mobile phone
is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output
of the mobile phone. Before a mobile phone model
is available for sale to the public, compliance with
national regulations and standards must be shown.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 55-56
The highest SAR value for this model mobile
phone when tested is 1.090 W/kg for use at the ear
and 1.184 W/kg for use close to the body.
While there may be differences between the
SAR levels of various cellphones and at various
positions, they all meet the government requirement
for RF exposure. For body-worn operation, the
cellphone meets FCC RF exposure guidelines
provided that it is used with a non-metallic
accessory with the handset at least 10 mm from
the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site:
The World Health Organization (WHO) considers
that present scientific information does not indicate
the need for any special precautions for use of
mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s
RF exposure by limiting the length of calls, or
using “hands-free” devices to keep mobile phones
away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic
fields and public health are available on the
following website:
2014-7-11 9:15:54
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy
and, if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment
and receiver.
- Connect the equipment into an outlet on a
circuit different from that to which the receiver is
- Consult the dealer or an experienced radio/ TV
technician for help.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 57-58
Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
For the receiver devices associated with the
operation of a licensed radio service (e.g. FM
broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference.
(2) this device must accept any interference
received, including interference that may cause
undesired operation.
Your mobile phone is equipped with a built-in
antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they
can be used in positions other than against your ear.
In such circumstances the device will be compliant
with the guidelines when used with headset or
usb data cable. If you are using another accessory
ensure that whatever product is used is free of any
metal and that it positions the mobile phone at least
10 mm away from the body.
2014-7-11 9:15:55
The Bluetooth® word mark and logos are
owned by the Bluetooth SIG, Inc. and
any use of such marks by TCT Mobile
Limited and its affiliates is under license.
Other trademarks and trade names are
those of their respective owners.
4037T Bluetooth®
Declaration ID
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
Google, the Google logo, Android,
the Android logo, Google SearchTM,
Google MapsTM, GmailTM, YouTube,
Android Market, Google LatitudeTM and
HangoutsTM are trademarks of Google
You have purchased a product which uses the open
source ( programs mtd,
msdosfs, netfilter/iptables and initrd in object code
and other open source programs licensed under the
GNU General Public License and Apache License.
We will provide you with a complete copy of the
corresponding source codes upon request within
a period of three years from the distribution of the
product by TCT.
IP4914_Tmobile 4037T_QG_Eng_USA_19_140711.indd 59-60
You may download the source codes from http:// The provision
of the source code is free of charge from internet.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to
assist hearing device users in finding mobile phones
that may be compatible with their hearing devices.
This device is HAC M3/T4 compatible. Reference
ANSI C63.19-2011
For more information please visit our website http://
This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It is
important to try the different features of this phone
thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult your service
provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have
questions about return or exchange policies, consult
your service provider or phone retailer.
2014-7-11 9:15:55
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