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INSTALLATION INSTRUCTIONS

AND OWNER'S MANUAL

VISTA SLOPE GLAZE SEE-THRU

OR PENINSULA BURNER

UNVENTED GAS LOG

BURNER OR VENTED

DECORATIVE BURNER

MODELS

VFSUR(18,24,30)-3

VFSUE(18,24,30)-1

Installer: Leave this manual with the appliance.

Consumer: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas supplier.

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to page 11.

WARNING: If not installed, operated and maintained in accordance with the manufacturer's instructions, this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness.

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM

HEATERS

Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30ml) of water for every 1,000 BTU's (.3KW's) of gas input per hour. Refer to page 11.

Page 1

TABLE OF CONTENTS

SECTION PAGE

CARTON CONTENTS .................................................................................................................... 5

HARDWARE PACKAGE................................................................................................................. 5

IMPORTANT SAFETY INFORMATION .......................................................................................... 6

SAFETY INFORMATION FOR USERS OF LP-GAS ..................................................................... 7

INTRODUCTION ............................................................................................................................ 8

GENERAL INFORMATION............................................................................................................. 9

REQUIREMENTS FOR CANADA ................................................................................................ 10

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS ...................................... 11

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR ...................................... 11

CLEARANCES ........................................................................................................................12-13

COMBUSTIBLE MATERIAL ......................................................................................................... 14

FIREPLACE PREPARATION ....................................................................................................... 14

PLACEMENT OF VFSUE CONTROL MODULE .......................................................................... 15

INSTALLING AS A VENTED APPLIANCE .................................................................................... 16

MOUNTING INTO A FIREPLACE OR FIREBOX ......................................................................... 16

GAS SUPPLY ............................................................................................................................... 17

PLACEMENT OF GLOWING EMBERS AND LAVA ROCK .......................................................... 18

OPERATION INSTRUCTIONS/FLAME APPEARANCE .............................................................. 18

VFSUR-(1,24,30) LIGHTING INSTRUCTIONS ............................................................................ 19

VFSUR WIRING ........................................................................................................................... 20

VFSUR TROUBLESHOOTING .................................................................................................... 21

VFSUE-(18,24,30) LIGHTING INSTRUCTIONS .......................................................................... 22

VFSUE WIRING ........................................................................................................................... 23

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM ................................24-27

VFSUE TROUBLESHOOTING .................................................................................................... 28

BURNER INSTRUCTIONS .......................................................................................................... 29

PILOT FLAME CHARACTERISTICS ........................................................................................... 30

CLEANING AND SERVICING ...................................................................................................... 31

VFSUR(18,24,30) PARTS LIST .................................................................................................... 32

VFSUR(18,24,30) PARTS VIEW .................................................................................................. 33

VFSUE(18,24,30) PARTS LIST .................................................................................................... 34

VFSUE(18,24,30) PARTS VIEW .................................................................................................. 35

MASTER PARTS DISTRIBUTOR LIST ........................................................................................ 36

HOW TO ORDER REPAIR PARTS .............................................................................................. 36

APPLIANCE SERVICE HISTORY ...........................................................................................37-38

WARRANTY TERMS .................................................................................................................... 39

Page 2 31722-6-0616

Quick Start Guide - Intermittent Pilot Systems

To START the Fireplace:

If the pilot is NOT lit:

1. At the same time, press the “OFF” and high flame buttons and release once there is an audible “beep” sound.

2. The beeping sound will continue for a short time. You may hear a clicking sound around the same time as these beeps, this is normal.

3. The main burner will ignite approximately 15 seconds after the pilot.

If the pilot IS lit.

1. To ignite the burner, press the high flame button (there will be a beep) for approximately

5 seconds until there is a soft click, then release the button.

To ADJUST the Flame Height

1. Hold down the small flame button. “LO” will be displayed.

2. Hold down the large flame button. Flame automatically goes to high fire. “HI” will be displayed.

To SHUT OFF the Fireplace

1. To completely shut off the burner and ignitor, press and hold the “OFF” button until the unit “beeps.” The flames on the burner will go out once any lingering gas is used up.

2. To shut off the burner but keep the ignitor on, push the low flame button (bottom right) for

10 seconds and then release.

FOR MORE INFORMATION, SEE OPERATION INSTRUCTIONS.

VFSUE Remote Quick Start Instructions: Cut out this page and keep it near your remote.

31722-6-0616 Page 3

Page 4

THIS PAGE INTENTIONALLY LEFT BLANK

31722-6-0616

CARTON CONTENTS

Burner Assembly

Lava Rock Packet

Soot Warning Sheet

Rockwool Package

Damper Clamp

Installation Instructions

Serial Number Tag

Warranty Card

Hardware Package (See Figure Below)

#10 X 1/2" Phillips Hex Head Screw (3)

1/4" X 1 1/4" Slotted Hex Head Anchor Screw (3)

HARDWARE PACKAGE

#10 X ½” PHILLIPS HEX HEAD SCREW (3)

Hardware shown to scale where possible.

1/4” X 1 1/4” SLOTTED HEX HEAD ANCHOR SCREW (3)

31722-6-0616 Page 5

IMPORTANT SAFETY INFORMATION

DANGER: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: Addresses practices not related to personal injury.

• An unvented room heater having an input rating of more than

6,000 Btu per hour shall not be installed in a bathroom

• An unvented room heater having an input rating of more than 10,000

Btu per hour shall not be installed in a bedroom or bathroom.

• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

• Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room with the appliance.

• Do not place clothing or other flammable material on or near the appliance.

• Avoid the use of scented air fresheners (plug in type air fresheners, etc. ) while the log set is in operation. Air fresheners produce a residue in the air similar to candles and may produce a soot like substance.

• Avoid the use of scented or decorative candles while the log set is in operation. Candles produce a residue in the air that creates a soot like substance. Burning candles while the log set is operating magnifies the problem. It should be noted that candles, in general, produce soot. The amount of time burned and the quantity of candles burned will determine the amount of soot produced and deposited.

• Installation and repair should be done by a QUALIFIED SERVICE

PERSON. This appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

• DO NOT use this room heater if any part has been under water.

Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

• You must operate heater with fireplace screen in place.

• Do not place trash, logs or other articles on the log set during operation.

• During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or bonding agents. These bonding agents are not harmful but may produce annoying smoke and smells as they are burned off during initial operation of the appliance. This is a normal temporary occurrence. A window should be opened during the initial bake out period.

• Correct installation of the ceramic fiber logs, proper location of the heater and annual cleaning are necessary to avoid potential problems with sooting. Sooting, resulting from improper installation or operation, can settle on surfaces outside the fireplace. See instructions for proper installation.

WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

• WARNING! This fireplace needs fresh air for ventilation to run properly. This fireplace has an ODS (oxygen depletion sensor) which will shut down the heater if adequate fresh air is not available. See troubleshooting section in the instructions.

• WARNING: DO NOT operate this appliance unless all components including logs, burners, and controls are in good working condition. Never operate this appliance if any log or twig is broken, or out of their intended position. Refer to the

Log set placement instructions for correct log and twig positioning.

Replacement components are available through your local dealer as indicated in the How to Order Repair Parts section of the appliance manual.

• Keep appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.

• WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

ous gas.

WARNING

When used without adequate combustion and ventilation air, heater may give off CARBON MONOXIDE, an odorless, poison-

Do not install heater until all necessary provisions are made for combustion and ventilation air. Consult the written instructions provided with the heater for information concerning combustion and ventilation air. In the absence of instructions, refer to the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation, or applicable local codes.

This heater is equipped with a PILOT LIGHT SAFETY SYS-

TEM designed to turn off the heater if not enough fresh air is available.

DO NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!

If heater shuts off, do not relight until you provide fresh air.

If heater keeps shutting off, have it serviced. Keep burner and control compartment clean.

CARBON MONOXIDE POISONING MAY LEAD TO DEATH.

Early signs of carbon monoxide poisoning resemble the flu, with headache, dizziness and/or nausea. If you have these signs, heater may not be working properly. Get fresh air at once! Have heater serviced.

Some people — pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol , those at high altitudes — are more affected by carbon monoxide than others.

The pilot light safety system senses the depletion of oxygen at its location. If this heater is installed in a structure having a high vertical dimension, the possibility exists that the oxygen supply at the higher levels will be less than that at the heater.

In this type of application, a fan to circulate the structure air will minimize this effect. The use of this fan will also improve the comfort level in the structure. When a fan is used to circulate air, it should be located so that the air flow is not directed at the burner.

Page 6 31722-6-0616

SAFETY INFORMATION FOR USERS OF LP-GAS

Propane (LP-Gas) is a flammable gas which can cause fires and explosions. In its natural state, propane is odorless and colorless. You may not know all the following safety precautions which can protect both you and your family from an accident.

Read them carefully now, then review them point by point with the members of your household. Someday when there may not be a minute to lose, everyone’s safety will depend on knowing exactly what to do. If, after reading the following information, you feel you still need more information, please contact your gas supplier.

LP-GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.

That's your signal to go into immediate action!

• Do not operate electric switches, light matches, use your phone.

Do not do anything that could ignite the gas.

• Get everyone out of the building, vehicle, trailer, or area. Do that IMMEDIATELY.

• Close all gas tank or cylinder supply valves.

• LP-Gas is heavier than air and may settle in low areas such as basements. When you have reason to suspect a gas leak, keep out of basements and other low areas. Stay out until firefighters declare them to be safe.

• Use your neighbor’s phone and call a trained LP-Gas service person and the fire department. Even though you may not continue to smell gas, do not turn on the gas again. Do not re-enter the building, vehicle, trailer, or area.

Finally, let the service man and firefighters check for escaped gas. Have them air out the area before you return. Properly trained LP-Gas service people should repair the leak, then check and relight the gas appliance for you.

NO ODOR DETECTED - ODOR FADE

Some people cannot smell well. Some people cannot smell the odor of the chemical put into the gas. You must find out if

you can smell the odorant in propane. Smoking can decrease your ability to smell. Being around an odor for a time can affect your sensitivity or ability to detect that odor. Sometimes other odors in the area mask the gas odor. People may not smell the gas odor or their minds are on something else. Thinking about smelling a gas odor can make it easier to smell.

The odorant in LP-gas is colorless, and it can fade under some

circumstances. For example, if there is an underground leak, the movement of the gas through soil can filter the odorant. Odorants in

LP-Gas also are subject to oxidation. This fading can occur if there is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into walls, masonry and other materials and fabrics in a room. That will take some of the odorant out of the gas, reducing its odor intensity.

LP-Gas may stratify in a closed area, and the odor intensity could vary at different levels. Since it is heavier than air, there may be more odor at lower levels. Always be sensitive to the slightest gas odor. If you detect any odor, treat it as a serious leak. Immediately go into action as instructed earlier.

SOME POINTS TO REMEMBER

• Learn to recognize the odor of LP-gas. Your local LP-Gas

Dealer can give you a “Scratch and Sniff” pamphlet. Use it to find out what the propane odor smells like. If you suspect that your LP-Gas has a weak or abnormal odor, call your LP-Gas

Dealer.

• If you are not qualified, do not light pilot lights, perform service, or make adjustments to appliances on the LP-Gas system. If you are qualified, consciously think about the odor of LP-Gas prior to and while lighting pilot lights or performing service or making adjustments.

• Sometimes a basement or a closed-up house has a musty smell that can cover up the LP-Gas odor. Do not try to light pilot lights, perform service, or make adjustments in an area where the conditions are such that you may not detect the odor if there has been a leak of LP-Gas.

• Odor fade, due to oxidation by rust or adsorption on walls of new cylinders and tanks, is possible. Therefore, people should be particularly alert and careful when new tanks or cylinders are placed in service. Odor fade can occur in new tanks, or reinstalled old tanks, if they are filled and allowed to set too long before refilling. Cylinders and tanks which have been out of service for a time may develop internal rust which will cause odor fade. If such conditions are suspected to exist, a periodic sniff test of the gas is advisable.

If you have any question about the gas odor, call your LP-gas dealer. A periodic sniff test of the LP-gas is a good safety measure under any condition.

• If, at any time, you do not smell the LP-Gas odorant and you think you should, assume you have a leak. Then take the same immediate action recommended above for the occasion when you do detect the odorized LP-Gas.

• If you experience a complete “gas out,” (the container is under no vapor pressure), turn the tank valve off immediately. If the container valve is left on, the container may draw in some air through openings such as pilot light orifices. If this occurs, some new internal rusting could occur. If the valve is left open, then treat the container as a new tank. Always be sure your container is under vapor pressure by turning it off at the container before it goes completely empty or having it refilled before it is completely empty.

31722-6-0616 Page 7

INTRODUCTION

IMPORTANT: Read all instructions carefully before starting installation. Failure to follow these installation instructions may result in a possible fire hazard and will void the warranty.

Save this manual for future reference.

Please read this manual before installing and using the appliance.

Instructions to Installer

1. Installer must leave instruction manual with owner after installation.

2. Installer must have owner fill out and mail warranty card supplied with unvented room heater/vented decorative appliance.

3. Installer should show owner how to start and operate unvented room heater/vented decorative appliance.

Always consult your local Building Department regarding regulations, codes or ordinances which apply to the installation of an unvented room heater/vented decorative appliance.

This appliance may be installed in an aftermarket* manufactured

(mobile) home, where not prohibited by state or local codes.

*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

New Installation

Solid-fuels shall not be burned in a fireplace where a vented decorative appliance is installed.

A vented decorative appliance must be installed only in a solidfuel burning fireplace with a working flue and constructed of noncombustible material.

Any alteration of the original design, installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change.

Important

All correspondence should refer to complete Model Number, Serial

Number and type of gas.

Attention: During initial use of log you will detect an odor as the log is cured.

Notice: During initial firing of this unit, its paint will bake out, and smoke will occur. To prevent triggering of smoke alarms, ventilate the room in which the unit is installed.

WARNING

This appliance is for installation only in a solid-fuel burning masonry or UL 127 factory-built fireplace or in a listed ventless firebox enclosure. It has been design certified for these installations. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING

Any modification to this unvented gas heater or its controls can be dangerous. Improper installation or use of the heater can cause serious injury or death from fire, burns, explosion or carbon monoxide poisoning.

Well Head Gas Installations

Some natural gas utilities use "well head" gas. This may affect the

Btu output of the unit. Contact the gas company for the heating value.

Contact the manufacturer or your gas company before changing spud/orifice size.

ACCESSORIES

Model Number Description

EK-2

ELH-1

Embers Kit

Fireplace Hood for Vent-Free Logs - Black

ELH-2

FRBC

Fireplace Hood for Vent-Free Logs - Brass

Battery Operated Remote Control - Manual

FRBTC

Battery Operated Remote Control with

Thermostat

FREC

FWS-1

Electric Remote Control - Manual

Wall Switch

TMV Wall Thermostat, Millivolt - Reed Switch

For use with VFSUE models only

AD1106V AC/DC Adapter

Model

Gas Type

Regulator pressure setting

Gas inlet pressure maximum

Gas inlet pressure minimum

PRODUCT SPECIFICATIONS

VFSUR

Natural Propane

3.5" W.C.

10.5" W.C.

5.0" W.C.

10.0" W.C.

13.0" W.C.

11.0" W.C.

Natural

VFSUE

Propane

3.5" W.C.

10.0" W.C.

10.5" W.C.

13.0" W.C.

7.0" W.C.

11.0" W.C.

Model

VFSU(R,E)18N

VFSU(R,E)18P

VFSU(R,E)24N

VFSU(R,E)24P

VFSU(R,E)30N

VFSU(R,E)30P

Gas

Natural

Propane

Natural

Propane

Natural

Propane

BTUH

Maximum Rate

36,000

36,000

38,000

38,000

40,000

40,000

BTUH

Minimum Rate

25,000

25,000

26,500

26,500

28,000

28,000

Page 8 31722-6-0616

GENERAL INFORMATION

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided.

Keep room area clear and free from combustible materials, gasoline and other flammable vapors and liquids.

Unvented gas heaters are a supplemental zone heater. They are not intended to be a primary heating appliance. Water vapor produced by an unvented heater can create moisture problems in a home when operated for extended periods of time.

During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or bonding agents.

These chemicals are not harmful but may produce annoying smoke and smells as they are burned off during the initial operation of the appliance; possibly causing headaches or eye or lung irritation. This is a normal and temporary occurrence.

The initial break-in operation should last 2-3 hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in period will be slight and will disappear with continued use.

This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting outside the fireplace.

Do not use this room heater if any part has been under water.

Immediately call a qualified service technician to inspect the room heater and replace any part of the control system and any gas control which has been under water.

Millivolt controlled heater (VFSUR) designed to be operated with optional devices for ON/OFF functions.

• Wall switch or thermostat with wire.

• Hand held remote control with ON/OFF switch or thermostat.

Handle the gas log burner assembly by the grate and legs only.

Do not pick the unit up by the burner.

Gloves are recommended when handling logs to prevent skin irritation. Logs are fragile - Handle with care.

Qualified Installing Agency

Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency. The term "qualified agency" means any individual, firm, corporation, or company that either in person or through a representative is engaged in and is responsible for (a) the installation, testing, or replacement of gas piping or (b) the connection, installation, testing, repair, or servicing of equipment; that is experienced in such work; that is familiar with all precautions required, and that has complied with all the requirements of the authority having jurisdiction.

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of

Massachusetts.

Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527

CMR-30 upon sale of the unit.

In the State of Massachusetts, unvented propane and natural gas-fired space heaters shall be prohibited in bedrooms and bathrooms.

WARNING

This appliance is equipped for (natural or propane) gas. Field conversion is not permitted.

Before you get started

Carefully inspect the contents for shipping damage. If any parts are missing or damaged, immediately inform the dealer from whom you purchased the appliance. Do not attempt to install any part of the appliance unless you have all parts in good condition.

The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1* or

International Fuel Gas Code.

*Available from the American National Standards Institute, Inc. 11

West 42nd St., New York, N.Y. 10018.

High Altitudes: For altitudes/elevation above 2,000 feet ratings should be reduced at the rate of 4 percent for each 1,000 feet above sea level. Contact the manufacturer.

31722-6-0616 Page 9

REQUIREMENTS FOR CANADA

This unit cannot be installed in a UNVENTED application, this unit

can only be installed as a VENTED application with these requirements.

IMPORTANT SAFETY INFORMATION

This unit complies with ANSI Z21.60 and CGA 2.26 Decorative

Gas Appliances For Installation In Solid Fuel Burning Fireplaces.

Do not burn wood or solid fuels in a fireplace where a decorative gas log set is installed. This appliance is for installation only in a solid fuel burning fireplace, masonry fireplace or manufactured fireplace.

WARNING

Any modification to this gas log set or to controls can be dangerous. Improper installation or use of the gas log set can cause serious injury or death from fire, burns, explosion or carbon monoxide poisoning.

1. Please follow all local codes regarding installation, combustion and ventilation air or in the absence of local codes follow the National Fuel Gas Code ANSI Z223.1(U.S. installation), or

CAN/CGA-B149, Installation Code (Canada installation).

2. Proper installation, burner pan location and log placement is important to achieve optimum look and performance of your gas log set. The logs have been designed for easy location and placement on the grate and must be followed for proper operation.

3. Do not operate this log set with glass doors in the closed position. A fireplace screen must be in place when the log set is burning. Adequate combustion air must be provided for proper venting. All flames should go up and out the top of the firebox into the flue vent. If any flames float or curl forward into the room do not operate appliance. Check for an open flue and adequate combustion air into the room. A damper clamp must be installed on the firebox damper to maintain an open flue vent condition. Refer to page 16 INSTALLING DAMPER

CLAMP

4. Young children must be carefully supervised when they are in the same room as the gas log while in operation. Do not place stockings, clothing or any flammable material above or near the fireplace.

5. Do not substitute or use materials other than those supplied for use with the log set.

6. Also refer to IMPORTANT SAFETY INFORMATION on page

6 of this manual

WARNING

DO NOT OPERATE THIS GAS LOG SET WITH GLASS

DOORS CLOSED

• Clothing or other flammable material should not be placed on or near the appliance.

• Do not place trash or other articles on the log set during operation.

• During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or bonding agents. These bonding agents are not harmful but may produce annoying smoke and smells as they are burned off during initial operation of the appliance. This is a normal temporary occurrence. A window should be opened during the initial bake out period.

• Keep burner and control compartment clean.

WARNING

Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

• Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

Do not put anything around the fireplace that will obstruct the flow of ventilation air.

Do keep the appliance area clear and free from combustible material, gasoline and other flammable vapors and liquids.

• A yearly examination and cleaning of the venting system of the solid-fuel burning fireplace must be performed by a qualified agency.

Do make a periodic visual check of pilot and burners. Clean and replace damaged parts.

Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

• Never burn solid fuels in fireplace where a gas log set is installed.

• This unit complies with ANSI Z21.60 Decorative Vented Appliances for Solid Fuel Burning Fireplaces. State or local codes may only allow operation of this appliance in a vented configuration. Check your state or local codes.

Page 10 31722-6-0616

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one ounce (30ml) of water for every

1,000 BTU's (.3KW's) of gas input per hour.

Unvented room heaters must be used as supplemental heat (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold weather.

The following steps will help insure that water vapor does not become a problem.

1. Be sure the heater is sized properly for the application, including ample combustion air and circulation air.

2. If high humidity is experienced, a dehumidifier may be used to help lower the water vapor content of the air.

3. Do not use an unvented room heater as the primary heat source

(an entire house).

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR

This heater shall not be installed in a confined space unless provisions are provided for adequate combustion and ventilation air.

A confined space is an area with volume less than 50 cubic feet per

1,000 Btuh of the combined input rates of all appliances drawing combustion air from that space. Small areas such as equipment rooms are confined spaces. Furnaces installed in a confined space which supply heated air to areas outside the space must draw return air from outside the space through tightly sealed return air ducts. A confined space must have 2 openings into the space for combustion air. One opening must be within 12 inches of the ceiling and the other must be within 12 inches of the floor. The required sizing of these openings is determined by whether inside or outside air is used to support combustion, the method by which the air is brought to the space (vertical or horizontal duct) and by the total input rate of all appliances in the space.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is defined as construction where:

a. Walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm or less with openings gasketed or sealed, and b. Weather-stripping has been added on openable windows and doors, and c. Caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air.

WARNING

If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas

Code, ANSI Z223.1, Section 5.3., International Fuel Gas Code, or applicable local codes.

Example of Large Room with 1/2 Wall divider.

DIVIDER

H

FIREPLACE

W

L1

L2

Figure 1

The following formula can be used to determine the maximum heater rating per the definition of unconfined space:

If the area in which the heater may be operated is smaller than that defined as an unconfined space, provide adequate combustion and ventilation air by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1, Section 5.3.

Adhere to all codes, or in their absence, the latest edition of THE

NATIONAL FUEL GAS CODE ANSI Z223.1 or NFPA54 which can be obtained from:

American National Standards Institute National Fire Protection Association, Inc.

11 West 42nd St.

New York, NY 10018

Batterymarch Park

Quincy, MA 02269

31722-6-0616 Page 11

CLEARANCES

Minimum Dimensions For Solid Fuel Burning Fireplaces UL127

Factory Built Fireplaces (Figure 2)

Clearances to combustibles must be as stated in the manufacturer's

Installation Instructions and/or Owner's Manual of the firebox this unit will be used in. If no clearances to combustibles are listed, the clearances must be as follows: The sides of the fireplace opening must be 6" from any combustible wall. The ceiling must be at least

41" from the fireplace opening.

See Figure 3.

Model

VFSU(R,E)18

VFSU(R,E)24

VFSU(R,E)30

A

22

28

32

B

17

17

17

C

17

18

18

The dimensions shown and defined in the fireplace manufacturer’s instructions are minimum clearances to maintain in installing this heater. Left and right clearances are determined when facing the front of the heater.

Glass Doors

Make sure that glass doors are open during all operations of the logset. The opening of the glass door frame should be the dimension used for the minimum front opening of the firebox.

Follow these instructions to ensure safe installation.

Failure to follow instructions exactly can create a fire hazard.

Mantel Clearances Without Hood

You must have non-combustible materials above the fireplace opening. Non-combustible material must extend at least 12" above fireplace opening. With sheet metal, you must have non-combustible material behind it.

Heat resistant materials such as slate and marble must be

at least

1/2" thick. Sheet metal should not be installed onto combustible material.

10” and less Mantel 10” and less Mantel

28” 28”

C

12” 12”

A

Figure 2

Sidewall & Ceiling Clearances

B

HEAT RESISTANT

MATERIAL 12”

WITHOUT HOOD

HEATER IN FIREPLACE

OR FIREBOX

41”

Figure 3

6”

Figure 4

If your installation does not meet the above clearances, you must proceed to one of the following steps:

• Use a hood.

• Operate the heater with flue damper open. See page 16 for

Installing as a Vented Appliance.

• Raise the mantel to the proper height.

• Remove the mantel.

Non-Combustible

Material Distance

12" or more

Less than 12"

Requirements for Safe Installation

Non-combustible material.

Non-combustible material must be extended to at least 8" with the installation of the optional fireplace hood. If you cannot extend non-combustible material at least 8", you must operate heater with flue damper open.

Page 12 31722-6-0616

CLEARANCES (continued)

Mantel Clearances with Hood

You must have non-combustible materials above the fireplace opening. Non-combustible material must extend at least 8" above fireplace opening. With sheet metal, you must have non-combustible material behind it.

Heat resistant materials such as slate and marble must be

at least

1/2" thick. Sheet metal should not be installed onto combustible material.

Example: A mantel may project from the wall a maximum of 2" at a minimum of 8" above the opening, and a maximum of 6" at a minimum of 15" above the opening.

Floor Clearance

If installing heater at floor level, the minimum distance to combustibles is “0” inches.

FIREPLACE OR

FIREBOX TOP

COMBUSTIBLE

MATERIAL

HEATER IN

FIREPLACE

OR FIREBOX

COMBUSTIBLE

MATERIAL

16.0”

15.0”

14.25”

8” Mantel

6” Mantel

4” Mantel

2” Mantel

8”

8” Mantel

6” Mantel

4” Mantel

2” Mantel

8”

14.25”

15.0”

16.0”

Figure 6

Note: If floor is sunken below the opening, the unit needs to be raised above the hearth level or the opening of the glass door surround.

APPLIANCE IN

FIREPLACE

OR FIREBOX

Hearth Hearth

HOOD

HEAT RESISTANT

MATERIAL 8”

WITH HOOD

HOOD

Figure 6a

APPLIANCE IN

FIREPLACE

OR FIREBOX

Figure 5

If your installation does not meet the above minimum clearances, you must proceed to one of the following steps:

• Operate the heater with the flue damper open. See page 16 for

Installing as a Vented Appliance.

• Raise the mantel to the proper height.

• Remove the mantel.

31722-6-0616 Page 13

COMBUSTIBLE MATERIAL

Do not attach combustible material to the mantel of your fireplace.

This is a fire hazard.

No greeting card, stockings or ornamentation of any type should be placed on or attached to the fireplace. This is a heating appliance.

The flow of heat can ignite combustibles.

Figure 7

Figure 8

FIREPLACE PREPARATION

For Installation Into A See - Thru Or Peninsula Fireplace

• Turn off gas supply to fireplace or firebox.

• Have the fireplace floor and chimney professionally cleaned to remove ashes, soot, creosote or other obstructions.

Have this cleaning performed annually after installation.

• Seal any fresh air vents or ash clean-out doors located on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.

• Install and operate the appliance as directed in this manual.

FOR FACTORY BUILT FIREPLACES

FREE OPENING AREA OF CHIMNEY DAMPER FOR VENTING

COMBUSTION PRODUCTS FROM DECORATIVE APPLIANCES

FOR INSTALLATION IN SOLID FUEL BURNING FIREPLACES

FOR MASONRY BUILT FIREPLACES

FREE OPENING AREA OF CHIMNEY DAMPER FOR VENTING

COMBUSTION PRODUCTS FROM DECORATIVE APPLIANCES

FOR INSTALLATION IN SOLID FUEL BURNING FIREPLACES

20

Appliance Input Rate (BTU/hr)

30 40

Chimney

Height* (ft)

10

15

20

25

30

35

40

11.3

8.6

7.5

6.6

6.2

5.7

5.3

Minimum Opening** (sq. in.)

16.6

12.6

10.8

9.6

9.1

8.0

7.5

22.1

17.3

14.5

12.6

11.3

10.8

10.2

* Height is from hearth to top of chimney and the minimum height is 10 feet.

** Chart shows minimum opening (sq. in.) for given height and input rate.

Appliance Input Rate (BTU/hr)

20 30 40

Chimney

Height* (ft)

6

8

10

15

20

30

Minimum Opening** (sq. in.)

17.6

16.5

15.1

14.1

12.9

12.2

25.7

23.7

21.7

19.9

18.5

16.9

33.8

31.2

28.7

26.1

23.7

21.6

* Height is from hearth to top of chimney and the minimum height is 6 feet.

** Chart shows minimum opening (sq. in.) for given height and input rate.

Page 14 31722-6-0616

PLACEMENT OF VFSUE CONTROL MODULE

The control module is packaged under the burner at the manufacturer. Use caution to keep all the wire connections in place when removing the burner and module from the carton.

During appliance installation, place the control module on the pilot side of the burner, but

not under the burner.

PILOT

SHIELD

CONTROL

MODULE

Figure 9

Insert 4 AA batteries into the control module. Follow the directions on pages 24 to 27 to sync the remote and control module.

After the appliance has been installed, slide the control module shield over the control module. Place the module in a location that is easy to reach so that the batteries can be changed.

The control module must remain on the fireplace floor or firebox bottom. This location will keep the batteries cool and result in a longer battery life.

PILOT

CONTROL

MODULE

Figure 10

Notice: Lava rock can be used to hide the control module and shield.

31722-6-0616 Page 15

DAMPER CLAMP

DAMPER

INSTALLING AS A VENTED APPLIANCE

Notice: (Damper Clamp Installation)

When installing your log set as a vented installation the damper clamp must be used.

Installing Damper Clamp

Remove all ashes or other debris from the fireplace. If the fireplace is equipped with an ash dump be sure to seal the door with furnace cement or high temperature silicone. Be sure to check the damper for proper operation and verify that the flue passageway is open.

Place the clamp over the lip of the damper and tighten the hold down bolt until the clamp is securely attached to the damper. This will prevent the damper from accidentally closing.

Manual and millivolt controlled gas logs may be installed as a vented decorative log set in compliance with ANSI Z21.60 and National

Fuel Gas Code. When the gas logs are operated with the damper open, non-combustible material and minimum mantel requirements do not apply.

TYPICAL FIREPLACE

Figure 11

When installing your log set as a vent-free installation the damper clamp can be used to eliminate the potential for odors when burning the logs for the first time.

MOUNTING INTO A FIREPLACE OR FIREBOX

• Turn off the gas supply to the fireplace or firebox.

• Seal any fresh air vents and/or ash clean-out doors located on the floor or wall of the fireplace. If left unsealed, drafting may cause pilot outage or sooting. Use a heat resistant sealant. Do not seal the chimney flue damper.

Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

You must secure the gas log heater to the fireplace floor. If not, the entire unit may move when you adjust the controls.

Movement of unit may cause shifting of the gas logs which leads to sooting and improper burning. Grate movement could cause a gas leak.

Special care is required if you are installing the unit into a sunken fireplace. You must raise the fireplace floor to allow access to gas log controls. This will insure adequate air flow and guard against sooting. Raise the fireplace floor using noncombustible materials.

2. An anchor hole is provided in the two bottom side members of the grate frame. After centering the grate correctly, mark the hole positions on the fireplace/firebox floor. Drill three 5/32" diameter holes approximately 1-1/2" deep for masonry screws or three 1/8" holes for sheet metal screws.

NOTICE: Do not use the mounting hole underneath the pilot.

Installing a screw there may damage the pilot.

3. Anchor the grate to the fireplace/firebox floor using the screws provided. Refer to Figure 12.

Proper installation of the grate is essential to prevent any movement of the gas logs and controls during operation.

ANCHOR SCREWS

Assembly Procedure:

1. Center the gas log unit in the fireplace or firebox. Make certain the front feet of the grate sit inside the front edge of the fireplace or firebox.

ANCHOR SCREWS

Figure 12

Page 16 31722-6-0616

GAS SUPPLY

Check all local codes for requirements, especially for the size and type of gas supply line required.

Recommended Gas Pipe Diameter

Pipe Length Schedule 40 Pipe

Inside Diameter

Tubing, Type L

Outside Diameter

0-10 feet

0-3 meters

10-40 feet

4-12 meters

40-100 feet

13-30 meters

100-150 feet

31-46 meters

Nat.

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

L.P.

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

Nat.

1/2”

12.7mm

5/8”

15.9mm

3/4”

19mm

7/8”

22.2mm

L.P.

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

NOTICE: Never use plastic pipe. Check to confirm whether your local codes allow copper tubing or galvanized.

NOTICE: Since some municipalities have additional local codes, it is always best to consult your local authority and installation code.

Installing a New Main Gas Cock

Each appliance should have its own manual gas cock.

A manual main gas cock should be located in the vicinity of the unit.

Where none exists, or where its size or location is not adequate, contact your local authorized installer for installation or relocation.

Compounds used on threaded joints of gas piping shall be resistant to the action of liquefied petroleum gases. The gas lines must be checked for leaks by the installer. This should be done with a soap solution watching for bubbles on all exposed connections, and if unexposed, a pressure test should be made.

Never use an exposed flame to check for leaks. Appliance must be disconnected from piping at inlet of control valve and pipe capped or plugged for pressure test. Never pressure test with appliance connected; control valve will sustain damage!

A gas valve and ground joint union should be installed in the gas line upstream of the gas control to aid in servicing. It is required by the National Fuel Gas Code that a drip line be installed near the gas inlet. This should consist of a vertical length of pipe tee connected into the gas line that is capped on the bottom in which condensation and foreign particles may collect.

Figure 13

The use of the following gas connectors is recommended:

— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing and Fittings

— ANS Z21.45 Assembled Flexible Appliance Connectors of Other

Than All-Metal Construction

The above connectors may be used if acceptable by the authority having jurisdiction. The state of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length.

Pressure Testing of the Gas Supply System

1. To check the inlet pressure to the gas valve, a 1/8" (3.175mm)

N.P.T. plugged tapping, accessible for test gauge connection, must be placed immediately upstream of the gas supply connection to the appliance.

2. The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of

1/2 psig (3.5 kPa).

3. The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).

Attention! If one of the procedures results in pressures in excess of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will result in a hazardous condition.

31722-6-0616 Page 17

PLACEMENT OF GLOWING EMBERS AND LAVA ROCK

Placement of the glowing embers (rockwool) is very individual and light coverage will provide your best effects. We recommend separation of the rockwool by hand and make your coverage as light and fluffy as possible.

Place just enough rockwool on the burner to obtain the glow and a gold, yellow flame.

Do not place rockwool over large ports in middle portion of burner.

Rockwool should not be placed in the area of the pilot assembly.

Application of excess rockwool may adversely affect performance of the heater.

WARNING

All previously applied rockwool must be removed prior to reapplication.

Over time, the rockwool will break down and new rockwool will need to be placed to recreate the original glowing embers effect.

Remove all old rockwool from the appliance and apply new rock as described in this section or the log manual.

NOTICE: Only the rockwool supplied with this unit or ordered in accordance with the Parts List on pages 32 and 34 should be used on this burner. See the Parts List on pages 32 and 34 to order replacement rockwool.

Placing Lava Rock in Front of Burner on Fireplace Floor

Spread lava rocks on fireplace floor in front and sides of the burner pan. Lava rocks can be placed around the VFSUE control module.

The lava rocks are for decorative effect and are not required for fireplace operation.

ATTENTION: DO NOT PLACE LAVA ROCKS ON BURNER,

LOGS OR ROCKWOOL. THE LAVA ROCKS SHOULD ONLY

BE PLACED ON THE FIREPLACE FLOOR.

OPERATION INSTRUCTIONS/FLAME APPEARANCE

Flames from the pilot (rear right back side of the pan burner) as well as the main flame should be visually checked as the log set is installed.

In normal operation at full rate after 10 to 15 minutes, the flame appearance should be sets of yellow flames.

NOTICE: All flames will be random by design, flame height will go up and down.

Glowing embers (rockwool) can cover the pan burner's round ports in between the front and middle logs, but very little is necessary to cover this area. Excess ember material causes the yellow flame to become orange and stringy. Apply just enough to obtain slow glow and a gold yellow flame.

Avoid any drafts that alter burner flame patterns. Do not allow fans to blow directly into fireplace. Do not place a blower inside the burner area of the firebox. Ceiling fans may create drafts that alter flame patterns. Sooting and improper burning will result.

During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or bonding agents.

These chemicals are not harmful, but may produce annoying smoke and smells as they are burned off during the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This is a normal and temporary occurrence.

The initial break-in operation should last 2-3 hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will be slight and will disappear with continued use.

VFSUR - Figure 14

VFSUE - Figure 14

Note For Burner Port Ignition:

Due to the size of the burner, there may be a small delay before all burner ports ignite.

Page 18 31722-6-0616

VFSUR-(18,24,30) LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.

• If you cannot reach your gas supplier, call the fire department.

B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.

C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above on this page.

2. Open bottom louver assembly (if applicable).

3. Set REMOTE/OFF/ON switch to

"OFF".

4. Turn off all electric power to the appliance (if applicable).

5. Push in gas control knob slightly and turn clockwise

"OFF".

to

GAS CONTROL KNOB

SHOWN IN "OFF" POSITION.

NOTE: Knob cannot be turned from "PILOT" to "OFF" unless knob is pushed in slightly.

Do not force.

REMOTE

OFF

ON

6. Wait ten (10) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas,

STOP! Follow "B" in the safety information above. If you do not smell gas, go to the next step.

PILOT

THERMOPILE

ELECTRODE

7. Find pilot - Follow metal tube from gas control. The pilot is located next to the burner, near the right side.

THERMOCOUPLE

(LPG)

THERMOCOUPLE

(NATURAL)

8. Turn gas control knob counterclockwise to "PILOT".

9. Push in control knob all the way and hold in. Repeatedly push the Piezo Ignitor Button until the pilot is lit. Continue to hold the control knob in for about one (1) minute after the pilot is lit. Release knob, and it will pop back up. Pilot should remain lit. If it goes out, repeat steps 5 through 9.

• If knob does not pop up when released, STOP and IM-

MEDIATELY call a qualified service technician or gas supplier.

• If the pilot will not stay lit after several tries, turn the gas control knob to "OFF" and call your service technician or gas supplier.

10. Turn gas control knob counterclockwise to "ON".

11. Set REMOTE/OFF/ON switch to desired setting.

12. Turn on all electric power to the appliance (if applicable).

13. Close bottom louver assembly (if applicable).

TO TURN OFF GAS TO APPLIANCE

1. Open bottom louver assembly (if applicable).

2. Set REMOTE/OFF/ON switch to OFF.

3. Turn off all electric power to the appliance if service is to be performed (if applicable).

4. Push in gas control knob slightly and turn clockwise to "OFF". Do not force.

5. Close bottom louver assembly (if applicable).

31722-6-0616 Page 19

Thermostats are not approved on vented decorative appliances.

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

The millivolt gas valve does not require 24 or 110 volts. The gas valve is powered by the thermopile. See Figure 15 to provide optional wall switch, thermostat, or remote control. Maximum length of 20 feet of 16 AWG to conductor wires is to be used with all optional switches.

Use the red and green leads from the rocker switch that are wire nutted together to attach optional components.

Check System Operation

Millivolt system and all individual components may be checked with a millivolt meter 0-1000 MV range.

Remote Receiver -VFSUR-(18, 24, 30)

Use the following steps to place the remote receiver adjacent to the gas valve.

Attention:

1. The remote receiver can not be placed behind the gas valve and burner assembly.

2. When facing the appliance, the remote receiver must be placed to the right of the gas valve and burner assembly.

NOTICE: Do not let remote control receiver come in contact with burner assembly.

VFSUR WIRING

On circulating vent-free firebox, install remote control receiver behind bottom louver.

Refer to remote control installation and operating instructions for more details on remote control.

750 Millivolt System

When you ignite the pilot, the thermocouple produces millivolts

(electrical current) which energizes the magnet in the gas valve.

After 30 seconds to 1 minute time period you can release the gas control knob and the pilot will stay ON. Allow your pilot flame to operate an additional one (1) to two (2) minutes before you turn the gas control knob from the PILOT position to the ON position. This time period allows the millivolts (electrical current) to buildup to a sufficient level allowing the gas control to operate properly.

Millivolt Control

The valve regulator controls the burner pressure which should be checked at the pressure test point. Turn captured screw counter clockwise 2 or 3 turns and then place tubing to pressure gauge over test point (Use test point “out” closest to control knob). After taking pressure reading, be sure and turn captured screw clockwise firmly to re-seal. Do not over torque. Check for gas leaks.

VFSUR Wiring Diagram Valve View for Operating Sequence

REMOTE CONTROL RECEIVER/

THERMOSTAT/ CONTROLE E

DISTANCE DU RECEPTEUR

N H

(OPTIONAL) THERMOSTAT

(FACULATIVE) THERMOSTAT

(OPTIONAL) WALL SWITCH

INTERRUPTEUR MURAL

(FACULTATIVE)

REMOTE/OFF/ON SWITCH

A DISTANCE/OUVERT/

FERME INTERRUPTEUR

GAS VALVE

VALVE DE GAZ

(OPTIONAL) REMOTE CONTROL RECEIVER

(FACULTATIVE) CONTROLE E DISTANCE

DU RECEPTEUR

REMOTE/OFF/ON SWITCH

A DISTANCE/FERME/OUVERT

INTERRUPTEUR

REMOTE

OFF

ON

THERMOPILE

PILOT

VEILLEUSE

THERMOCOUPLE

(NATURAL)

THERMOCOUPLE

(LPG)

GAS VALVE

Figure 15

Page 20

Figure 16

31722-6-0616

VFSUR TROUBLESHOOTING

SYMPTOMS - POSSIBLE CAUSES AND CORRECTION

1. When ignitor button is pressed, there is no spark at ODS/ pilot.

a. Ignitor electrode positioned wrong - Replace pilot.

b. Ignitor electrode is broken - Replace pilot.

c. Ignitor electrode not connected to ignitor cable - Reconnect ignitor cable.

d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free ignitor cable if pinched by any metal or tubing.

e. Broken ignitor cable - Replace ignitor cable.

f. Bad piezo ignitor - Replace piezo ignitor.

2. Appliance produces unwanted odors.

a. Appliance burning vapors from paint, hair spray, glues, etc. - Ventilate room. Stop using odor causing products while heater is running.

b. Gas leak - Locate and correct all leaks.

3. Appliance shuts off during use. (Pilot and main burner are off.)

a. Not enough fresh air is available for ODS/pilot to operate

- Open window and/or door for ventilation.

b. Low line pressure - Contact local gas company.

c. ODS/pilot is partially clogged - Clean ODS/pilot.

d. Defective thermocouple - Replace pilot.

4. Appliance shuts off during use. (Pilot stays on.)

a. Low line pressure - Check line pressure to the valve.

b. Defective thermopile - Check pilot flame, check wire connections, output should be a minimum of 325 millivolts across. TH/TP and TP terminals with ON/OFF/REMOTE switch off.

5. Gas odor even when control knob is in OFF position.

a. Gas leak - Locate and correct all leaks.

b. Control valve defective - Replace control valve.

6. When ignitor button is pressed, there is spark at ODS/pilot, but no ignition.

a. Gas supply turned off or manual shutoff valve closed - Turn on gas supply or open manual shutoff valve.

b. Control knob not in PILOT position - Turn control knob to

PILOT position.

c. Control knob not pressed in while in PILOT position - Press in control knob while in PILOT position.

d. Air in gas lines when installed - Continue holding down control knob. Repeat igniting operation until air is removed.

e. ODS/pilot is clogged - Replace ODS/pilot assembly or get it serviced.

f. Gas regulator setting is not correct - Replace gas regulator.

7. ODS/pilot lights but flame goes out when control knob is released.

a. Control knob not fully pressed in - Press in control knob fully.

b. Control knob not pressed in long enough - After ODS/pilot lights, keep control knob pressed in 30 seconds.

c. Manual Shutoff valve not fully open - Fully open manual shutoff valve.

d. Thermocouple connection loose at control valve - Hand tighten until snug, then tighten 1/4 turn more.

e. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by either low gas pressure or dirty or partially clogged ODS/pilot - Contact local gas company.

f. Thermocouple damaged - Replace thermocouple.

g. Control valve damaged - Replace control valve.

8. Burner does not light after ODS/pilot is lit.

a. Burner orifice clogged - Clean burner or replace main burner orifice.

b. Burner orifice diameter is too small - Replace burner orifice.

c. Inlet gas pressure is too low - Contact qualified service person.

9. If burning at main burner orifice occurs (a loud, roaring blow torch noise).

a. You must turn off burner assembly and contact a qualified service person.

b. Manifold pressure is too low - Contact local gas company.

c. Burner orifice clogged - Clean burner or replace burner orifice.

10. Logs appear to smoke after initial operation.

a. Vapors from paint or curing process of logs - Problem will stop after a few hours of operation. Run the heater with the damper open if you have one, or open a window for the first few hours.

Log heater is intended to be smokeless. Turn OFF heater and call qualified service person.

11. Heater produces a whistling noise when main burner is lit.

a. Turning control knob to HIGH position when main burner is cold - Turn control knob to LOW position and let warm up for a minute.

b. Air in gas line - Operate burner until air is removed from line. Have gas line checked by local gas company.

c. Dirty or partially clogged burner orifice - Clean burner or replace burner orifice.

12. No gas to pilot.

a. LP-regulator shut down due to inlet pressure too high -

Verify LP tank regulator is installed and set at 11" to 13" w.c. Replace regulator on heater.

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

31722-6-0616 Page 21

VFSUE-(18,24,30) LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch.

• Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.

• If you can not reach your gas supplier, call the fire department.

B. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.

C. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above on this page.

2. Open bottom louver assembly, (if applicable).

3. Press the "I/O" (ON/OFF) button on the valve to face to "O"

(OFF).

4. Wait five (5) minutes to clear out any gas, then smell for gas including near the floor. If you smell gas, STOP! Follow

"A" in the safety information above. If you don't smell gas, go to the next step.

LIGHTING PROCEDURE - HANDSET METHOD

1. Turn control arrow on valve face to "ON." Press the "I/O" button to "I". Press the "OFF" and "UP" buttons on the handset firmly at the same time. A long "beep" will sound, followed by 5 short "beeps". Ignitor will spark and will continue until pilot is lit. For full Remote Control operation see appliance installation manual.

LIGHTING PROCEDURE - MANUAL METHOD

1. Press the "I/O" (ON/OFF) button to "I" for on.

2. Turn control arrow on valve face to "MAN" for manual.

3. Change the ignition cable from the receiver to the valve

(Piezo Ignition tab).

4. Using a small bladed screwdriver, press & hold button within hole on control. Manually depress piezo igniter button to light the pilot. If pilot does not light, step 4 can be immediately repeated. If the pilot will not stay lit after several tries, follow the instructions "To Turn Off Gas to Appliance" and call your service technician or gas supplier.

5. When the pilot is lit and stable, turn the valve control knob counterclockwise

and the main burner will ignite. Turn flame height control knob to adjust flame height.

to the "ON" position. Turn flame height control knob counterclockwise

‘I/O’

(ON/OFF)

SWITCH

NO

ON (I)

OFF (O)

PIEZO

IGNITION

TAB

TO TURN OFF GAS TO THE APPLIANCE

MANUAL MODE - To turn off main burner, turn flame height control knob fully clockwise . To fully shut down, press

"I/O" button to "O".

HANDSET MODE - Press "OFF" button on handset. To fully shut down, press "I/O" button to "O".

Page 22 31722-6-0616

VFSUE WIRING

31722-6-0616 Page 23

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM

APPLICATION

GV60 is a battery-powered electronic and control system for gas appliances with pilot burners and ODS systems.

Figure 17

GENERAL NOTES

Radio Frequency Remote

433.92 MHz for Europe; 315 MHz for U.S. (FCC ID: RTD-

G6R) and for Canada (IC: 4943A-G6R).

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Batteries - Remote Handset:

1 x 9V block (quality alkaline recommended)

Low battery indicator on handsets with display.

Handsets without display: the red LED gets darker.

Battery replacement is recommended after 2 years.

Batteries - Receiver:

4 x 1.5V "AA" (quality alkaline recommended)

Notice: An AC Mains Adapter may be used instead of batteries

(only the Mertik Maxitrol or an AC Mains Adapter approved by Mertik Maxitrol can be used). See page 8.

Notice: During a power outage the AC Mains Adapter must be unplugged from the receiver to operate in the battery mode.

Figure 18

PILOT

CONTROL

MODULE

Figure 19

Page 24 31722-6-0616

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM

Standard, Display, Timer/Thermostat RF Remote Handset AUTOMATIC OPERATION

WARNING

Wiring of valve and receiver must be completed before starting ignition. Failure to do so could damage the electronics.

SETTING THE ELECTRONICS CODE

Notice: The remote control and receiver are pre-programmed at the factory. However, if for some reason they do not communicate to each other, follow these steps to re-program.

• Simultaneously press and hold the OFF and (large flame) buttons until a short beep confirms the start sequence has begun; release buttons.

• Continuing beeps confirm the ignition is in process.

• Once pilot ignition is confirmed, there is main gas flow.

• After main burner ignition the handset will automatically go into manual mode.

Caution: If the pilot does not stay lit after several tries, turn the main valve knob to OFF and follow the instructions "Turn Off Gas to Appliance".

Radio Frequency Remote

A code is selected automatically for all Mertik Maxitrol electronics from among 65,000 random codes available. The receiver has to learn the code of the handset:

• Press and hold the receiver's reset button (see figure 20) until you hear two beeps. After the second, longer beep, release the reset button.

• Within the subsequent 20 seconds press the (small flame) button on the handset until you hear two additional short beeps confirming the code is set. If you hear one long beep, this indicates the code learning sequence has failed or the wiring is incorrect.

Notice: This is a one time setting only, and is not required when changing the batteries in the remote or receiver.

Figure 20

Figure 21 Figure 22

TO TURN OFF APPLIANCE

Press OFF button on remote handset.

Notice: Press (small flame) to turn main gas to pilot gas.

ADJUSTMENT - FLAME HEIGHT

Standard, Display, Timer/Thermostat RF Remote Handsets

• In standby mode: Press (large flame) to increase flame height.

• Press (small flame) to decrease flame height or to set appliance at pilot flame.

• For fine adjustment tap the large/small flames.

TO TURN ON APPLIANCE

WARNING

When pilot ignition is confirmed, motor turns automatically to maximum flame height.

• Turn MANUAL knob to the ON, full counterclockwise

position.

• Place ON/OFF switch (if equipped) in (ON position).

Designated Low Fire and High Fire

• Double-click (small flame) button. “LO” will be displayed.

• Double-click (large flame) button. Flame automatically goes to high fire. “HI” will be displayed.

Caution: If the appliance will not operate, follow the instructions

"TURN OFF GAS TO APPLIANCE".

SETTING °C/24 HOUR OR °F/12 HOUR CLOCK

Display, Timer/Thermostat RF Remote Handsets

• Press OFF and (small flame) until display changes from

Fahrenheit/12 hour clock to Celsius/24 hour clock and vice versa.

31722-6-0616 Page 25

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM

SETTING THE TIME

Display, Timer/Thermostat RF Remote Handsets

• The display will flash after either: a. Installing the battery or b. Simultaneously pressing the (large flame) and (small flame)

• Press (large flame) to set the hour and the (small flame) to set the minute.

• Press OFF to return to manual mode or simply wait and it will automatically return to the manual mode.

CHANGING THE MODE OF OPERATION

Briefly pressing the SET button changes the mode of operation in the following order:

SETTING THE TEMPERATURE

• Select either the

TEMP

MODE or the

TEMP

MODE by briefly pressing the SET button.

• Hold the SET button until the TEMP display flashes.

• Set the desired temperature with (large flame) or (small flame).

• Press OFF or simply wait to complete programming.

Notice: When the desired room temperature is SET on the hand held remote, the burner will automatically turn on when the room temperature drops 3 degrees Fahrenheit (F) below the SET temperature. The remote system will turn the burner off when the room temperature reaches 3 degrees Fahrenheit (F) above the SET temperature. The pilot will remain lit between burner cycles when using the thermostatic remote control feature.

Notice: MANUAL mode can also be reached by pressing either the (large flame) or the (small flame).

and back to

MAN

TEMP TEMP TIMER

MAN

MAN

Mode - Manual Flame Height Adjustment

• Press (large flame) to turn on the main burner.

• Press (large flame) to increase the flame height.

• Press (small flame) to decrease the flame height or to go to pilot standby position.

Default Settings

Program 1:

Program 2:

• 2 ON times can be programmed per day (off times are indicated by the symbol).

• The day starts at 12:00am, ends at 11:50pm

• The ON/OFF times have to be programmed in the order

P1 ≤ P1 < P2 ≤ P2 . (Program 1 must start and end before Program 2. The start time must always be before the end time)

• If P1 = P1 or P2 = P2 the timer is deactivated.

• To have the fire over night, it can be set:

P2 11:50am and P1 12:00am

• Select Timer Mode by briefly pressing the

SET button.

Notice: While pressing either button a symbol indicating transmission appears on the display. The receiver confirms transmission with a beep.

TEMP

- Daytime Temperature Mode

(appliance must be in standby mode; pilot ignited): The room temperature is measured and compared to the set temperature. The flame height is then automatically adjusted to achieve the Daytime set temperature.

TEMP

- Nighttime Setback Temperature Mode

(appliance must be in standby mode; pilot ignited):

The room temperature is measured and compared to the Nighttime Setback temperature. The flame height is then automatically adjusted to achieve the Nighttime Setback temperature.

6 Hour no Communication Function

• Manual Mode/Temperature/Timer Mode: The valve will turn to pilot flame if there is no change in flame height for a 6 hour period. In Termperature/Timer Mode, if the ambient room temperature changes, the flame height will adjust automatically to maintain set temperature, and the fire will continue to function normally. The valve will turn to pilot flame if the set temperature and the ambient room temperature remain the same over a 6 hour period.

Five Day Shut Off

• The system shuts off the fire completely if there is no change in the flame height for 5 days.

TIMER

- Timer Mode

Setting P1 ON time

• Hold the SET button until P1 (sun) is displayed and the time flashes.

• Set the hour by pressing the (large flame) button.

• Set the minutes by pressing the (small flame) button.

Setting P1 OFF time

• Briefly press SET button to scroll to setting P1 OFF time. P1

(moon) is displayed at the time flashes.

• Set the hour by pressing the (large flame) button.

• Set the minutes by pressing the (small flame) button.

NOTE: Before the next ignition there is a 2 minute waiting period.

MANUAL OPERATION

Follow appliance lighting instructions for gaining access to the gas control and the pilot burner. Access to the pilot burner is only required for ignition with a match.

When turning main valve knob, do not force. Knob has a slip clutch that clicks until the end stops are reached. This allows for manual flame height adjustment as well as adjustment to pilot standby position.

1. STOP! Read the safety information included before proceeding.

2. Turn main valve knob to the OFF, full clockwise position.

3. Turn MANUAL knob to the

MAN, full clockwise position.

Page 26 31722-6-0616

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM

4. Place ON/OFF switch (if equipped) in O (OFF position).

5. Wait five minutes to clear out any gas. Verify that no gas is in the area around the appliance, including near the floor.

If you

detect gas STOP! Follow "A" in the safety information. If no gas is present, proceed to step 6.

6. Place ON/OFF switch in ON position.

7. With the MANUAL knob in MAN position a manual pilot valve operator and piezo igniter are accessible.

Ignition with match:

Fully push down manual pilot valve operator and hold in, to start pilot gas flow.

Immediately light the pilot with a match, while continuing to hold in the manual pilot valve operator for about one minute after the pilot is lit. Release manual pilot valve operator. If pilot does not stay lit, wait five minutes and repeat.

Ignition with piezo igniter:

Change the ignition cable from the receiver to the valve. Use the push piezo igniter to ignite. If pilot does not stay lit, wait five minutes and repeat.

Caution: If the pilot does not stay lit after several tries, turn the gas control knob (main valve knob) to OFF and proceed to step 11.

8. If applicable, reinstall the top cover on the burner base before proceeding.

9. Turn MANUAL knob to the ON, full counterclockwise

position.

10. Turn main valve knob to the full

ON, full clockwise position.

counter-

11. If the appliance will not operate, follow the instructions "TURN

OFF GAS TO APPLIANCE" and call the service technician or gas supplier.

Battery replacement

Battery replacement is recommended at the beginning of each heating season. Do not use metal tools to remove batteries. Using a metal tool could cause a short that may damage the receiver.

Location of Receiver

When the RF-receiver is placed in the appliance, the surrounding metal can reduce reception considerably. The position of th antenna on the receiver also influences reception. It is recommended to straighten the antenna. The antenna must not come in contact or cross the ignition wire, this may render the receiver inoperable.

CAUTION: Keep receiver free from debris and dirt. Protect the receiver with a plastic bag until all construction is complete.

Figure 23

TURN OFF GAS TO APPLIANCE

• Press OFF button on remote.

• Follow appliance instructions for gaining accessibility to the gas control.

• Place ON/OFF switch in

O (off position).

• Turn main valve knob to the OFF full clockwise position.

• Replace appliance top cover.

MISCELLANEOUS

Low Battery Indication

Receiver: three short beeps will sound when motor turns

Remote with display:

"BATT" will appear on display

Notice: Thermostatic Displays/Handsets: If the battery of the handset is low or if the transmitter is out of the communication range, the motor turns down the valve to pilot gas after 6 hours.

Notice: With very low battery the GV60 system shuts off the fire completely. This will not happen if the power supply is interrupted.

Figure 24

31722-6-0616 Page 27

VFSUE TROUBLESHOOTING

SYMPTOMS - POSSIBLE CAUSES AND CORRECTION

1. When ignitor button is pressed, there is no spark at ODS/ pilot.

a. Ignitor electrode positioned wrong - Replace pilot.

b. Ignitor electrode is broken - Replace pilot.

c. Ignitor electrode not connected to ignitor cable - Reconnect ignitor cable.

d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free ignitor cable if pinched by any metal or tubing. e. Broken ignitor cable - Replace ignitor cable.

f. Bad piezo ignitor - Replace piezo ignitor.

2. Appliance produces unwanted odors.

a. Appliance burning vapors from paint, hair spray, glues, etc.

- Ventilate room. Stop using odor causing products while heater is running.

b. Gas leak - Locate and correct all leaks.

3. Appliance shuts off during use. (Pilot and main burner are off.)

a. Not enough fresh air is available for ODS/pilot to operate -

Open window and/or door for ventilation.

b. Low line pressure - Contact local gas company.

c. ODS/pilot is partially clogged - Clean ODS/pilot.

d. Defective thermocouple - Replace pilot.

4. Appliance shuts off during use. (Pilot stays on.)

a. Low line pressure - Check line pressure to the valve.

5. Gas odor even when control knob is in OFF position.

a. Gas leak - Locate and correct all leaks.

b. Control valve defective - Replace control valve.

6. When ignitor button is pressed, there is spark at ODS/pilot, but no ignition.

a. Gas supply turned off or manual shutoff valve closed - Turn on gas supply or open manual shutoff valve.

b. Control knob not in PILOT position - Turn control knob to

PILOT position.

c. Control knob not pressed in while in PILOT position - Press in control knob while in PILOT position.

d. Air in gas lines when installed - Continue holding down control knob. Repeat igniting operation until air is removed.

e. ODS/pilot is clogged - Replace ODS/pilot assembly or get it serviced.

g. Gas regulator setting is not correct - Replace gas regulator.

7. ODS/pilot lights but flame goes out when control knob is released.

a. Control knob not fully pressed in - Press in control knob fully.

b. Control knob not pressed in long enough - After ODS/pilot lights, keep control knob pressed in 30 seconds.

c. Manual Shutoff valve not fully open - Fully open manual shutoff valve.

d. Thermocouple connection loose at control valve - Hand tighten until snug, then tighten 1/4 turn more.

e. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by either low gas pressure or dirty or partially clogged ODS/pilot - Contact local gas company. f. Thermocouple damaged - Replace thermocouple.

g. Control valve damaged - Replace control valve.

8. Burner does not light after ODS/pilot is lit.

a. Burner orifice clogged - Clean burner or replace main burner orifice.

b. Burner orifice diameter is too small - Replace burner orifice.

c. Inlet gas pressure is too low - Contact qualified service person.

9. If burning at main burner orifice occurs (a loud, roaring blow torch noise).

a. You must turn off burner assembly and contact a qualified service person.

b. Manifold pressure is too low - Contact local gas company.

c. Burner orifice clogged - Clean burner or replace burner orifice.

10. Logs appear to smoke after initial operation.

a. Vapors from paint or curing process of logs - Problem will stop after a few hours of operation. Run the heater with the damper open if you have one, or open a window for the first few hours.

Log heater is intended to be smokeless. Turn OFF heater and call qualified service person.

11. Heater produces a whistling noise when main burner is lit.

a. Turning control knob to HIGH position when main burner is cold - Turn control knob to LOW position and let warm up for a minute.

b. Air in gas line - Operate burner until air is removed from line. Have gas line checked by local gas company.

c. Dirty or partially clogged burner orifice - Clean burner or replace burner orifice.

12. No gas to pilot.

a. LP-regulator shut down due to inlet pressure too high -

Verify LP tank regulator is installed and set at 11" to 13" w.c. Replace regulator on heater.

13. Remote ignition is attempted, but only a long beeping sound is heard.

a. ON/OFF switch is in the O "OFF" position.

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

Page 28 31722-6-0616

BURNER INSTRUCTIONS

Check the following items during installation prior to lighting the multisided burner:

• Check all carryover ports for blockage from the ceramic media o If there is blockage, use a small pointed tool to move the ceramic media away from the carryover port.

• Check air shutter for correct setting.

o NAT gas - The air shutter setting must be 1/4" (6.4mm) for VFSU(R,E)18.

o LP gas - The air shutter setting must be Full Open for

VFSU(R,E)(18,24,30).

AIR SHUTTER FULL OPEN

• For best results when lighting the burner, have the adjustable flame knob to the HI position, then adjust to a lower setting after the burner has ignited.

• When first lighting the pilot on the burner, it takes approximately

60 to 75 seconds to fully heat and energize the thermopile.

Once the thermopile is energized, turn on the gas valve and light the burner.

NOTICE: Orifice shield removed for photo clarity.

31722-6-0616 Page 29

PILOT FLAME CHARACTERISTICS

Figure 25 shows a correct pilot flame pattern. The correct flame will be blue and will extend beyond the thermocouple. The flame will surround the thermocouple just below the tip. A slight yellow flame may occur where the pilot flame and main burner flame meet. Figure

26 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

VFSU(R,E) PILOT FLAME PATTERN (VFSUE pilot will not have a thermopile)

THERMOPILE

PILOT

Cleaning and Maintenance/Pilot

Oxygen Depletion Sensor Pilot

When the pilot has a large yellow tip flame, clean the Oxygen

Depletion Sensor as follows:

1. Clean the ODS pilot by loosening nut B from the pilot tubing.

When this procedure is required, grasp nut A with an open end wrench.

2. Blow air pressure through the holes indicated by the arrows.

This will blow out foreign materials such as dust, lint and spider webs. Tighten nut B also by grasping nut A.

THERMOCOUPLE

(LPG)

THERMOCOUPLE

(NATURAL)

Correct Pilot Flame Pattern

Figure 25

If pilot flame pattern is incorrect, as shown in Figure 26

• See Troubleshooting, page 21 and 28.

THERMOPILE

PILOT

Figure 27

WARNING

Never use needles, wire or similar cylindrical objects to clean the pilot to avoid damaging the calibrated ruby that controls the gas flow.

Page 30

THERMOCOUPLE

(LPG)

THERMOCOUPLE

(NATURAL)

Incorrect Pilot Flame Pattern

Figure 26

31722-6-0616

CLEANING AND SERVICING

Annual inspection and cleaning by your dealer or qualified service technician is recommended to prevent malfunction and/or sooting.

TURN OFF HEATER AND ALLOW TO COOL BEFORE

CLEANING.

Remove logs, handling carefully by holding gently at each end.

Gloves are recommended to prevent skin irritation from ceramic fibers. If skin becomes irritated, wash gently with soap and water.

Refer to manual for correct log placement.

PERIODIC CLEANING – Refer to parts diagram for location of items discussed below.

• Do not use cleaning fluid to clean logs or any part of heater.

• Logs - brush with soft bristle brush or vacuum with brush attachment.

• Remove loose particles and dust from the burner areas, controls, piezo covers and grate. Don’t remove media from inside burner box.

• Inspect and clean burner air intake hole. Remove lint or particles with brush. Failure to keep air intake hole clean will result in sooting and poor combustion.

ANNUAL CLEANING/INSPECTION – Refer to parts diagram for location of items discussed below.

• Inspect and clean burner air intake hole. Remove lint or particles with vacuum or brush. Failure to keep air intake hole clean will result in sooting and poor combustion.

• Inspect and clean all burner ports.

• Inspect ODS pilot for operation and accumulation of lint at air intake holes.

• Verify flame pattern and log placement for proper operation.

• Verify smooth and responsive ignition of main burner.

• Check level of ceramic media in burner. Burner should be full, up to the level of openings in burner top.

• On VFSUE model, check battery life and replace if needed in both remote and receiver.

31722-6-0616 Page 31

VFSUR(18,24,30) PARTS LIST

Index

Number

18

19

20

21

22

23

13

14

14

15

16

17

32

N/S

N/S

N/S

8

8

8

8

8

8

6

6

7

7

5

5

3

4

4

1

2

9

10

11

11

12

Attention: When ordering parts, it is very important that part number and description of part coincide.

P302

P245

--

--

--

--

P253

23249

R3626

R3625

23250

VFSUR18(N,P)

32240

32287

24553

R3624

R3623

32335

32336

R5674

R9691

R5676

R5676

R2423

32302

32303

R7063

20116

32332

R9028

R9027

R3436

R2313

R10947

R5668

R1978

15999

11788

R2809

Part Number

VFSUR24(N,P)

32241

32294

24553

R3624

R3623

32337

32338

R5674

R9692

R5676

R5695

R2423

32302

32303

R7063

20116

32333

R9028

R9027

R3436

R2313

R10947

R5668

R1978

15999

11788

R2809

P296

P265

--

--

--

--

P253

23249

R3626

R3625

23250

VFSUR30(N,P)

32242

32295

24553

R3624

R3623

32339

32340

R5674

R9692

R5676

R5695

--

--

--

--

P303

P297

P253

23249

R3626

R3625

23250

R2423

32302

32303

R7063

20116

32334

R9028

R9027

R3436

R2313

R10947

R5668

R1978

15999

11788

R2809

Description

Rear Cover Plate

Grate Leg Welded Assembly

Venturi Shield

Pilot Assembly - Nat Only

Pilot Assembly - LP Only

Burner Assembly (Includes Index Nos. 3 & 6) - Nat Only

Burner Assembly (Includes Index Nos. 3 & 6) - LP Only

Venturi Tube Assembly - Nat Only

Venturi Tube Assembly - LP Only

Air Shutter - Nat Only

Air Shutter - LP Only

Orifice #3.0 mm - Nat Only

Orifice #50 - LP Only

Orifice #3.1 mm - Nat Only

Orifice #49 - LP Only

Orifice #30 - Nat Only

Orifice #1.9mm - LP Only

Fitting, Orifice Angled

Valve Bracket

Valve - Nat Only

Valve - LP Only

Tubing Assembly

5/16 Male Connector

Tubing Assembly - Nat Only

Tubing Assembly - LP Only

Pilot Regulator - Nat Only

Tubing Assembly - Nat Only

Cover Plate Assembly

On/Pilot/Off Extension Knob

Hi/Lo Extension Knob

Remote/Off/On Switch

Piezo Igniter

Wire Assembly

12” Wire Ignitor

3/16" Pilot Tube Fitting

Rockwool (Ember Material)

Decorative Rock/Lava Rock (2 Required)

Damper Clamp

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

Page 32 31722-6-0616

VFSUR(18,24,30) PARTS VIEW

31722-6-0616 Page 33

VFSUE(18,24,30) PARTS LIST

Attention: When ordering parts, it is very important that part number and description of part coincide.

31720

31719

R7063

32288

31918

32286

R1978

R10567

R10570

R10569

R11946

R11577

R10572

R10573

R2809

11788

R11575

R11576

15999

VFSUE18(N,P)

32240

32287

24553

R5170

R5171

32336

32335

R9691

R5674

R5676

R5676

P245

P302

P253

31715

R10563

R10562

31717

R2423

Index

Number

25

26

N/S

N/S

N/S

N/S

N/S

19

20

21

22

23

24

14

14

15

16

17

18

9

10

11

11

12

13

7

7

8

8

6

6

3

4

1

2

4

5

5

31720

31719

R7063

32288

31966

32286

R1978

R10567

R10570

R10569

R11946

R11577

R10572

R10573

R2809

11788

R11575

R11576

15999

Part Number

VFSUE24(N,P)

32241

32294

24553

R5170

R5171

32338

32337

R9692

R5674

R5695

R5676

P265

P296

P253

31715

R10563

R10562

31717

R2423

Description

31720

31719

R7063

32288

31919

32286

R1978

R10567

R10570

R10569

R11946

R11577

R10572

R10573

R2809

11788

R11575

R11576

15999

VFSUE30(N,P)

32242

32295

24553

R5170

R5171

32340

32339

R9692

R5674

R5695

R5676

P297

P303

P253

31715

R10563

R10562

31717

R2423

Rear Cover Plate

Grate Leg Welded Assembly

Venturi Shield

Pilot Assembly - LP

Pilot Assembly - Nat

Burner Assembly (Includes Index Nos. 3 & 6) - LP

Burner Assembly (Includes Index Nos. 3 & 6) - Nat

Venturi Tube Assembly - LP

Venturi Tube Assembly - Nat

Air Shutter - LP

Air Shutter - Nat

Orifice - LP

Orifice - Nat

Fitting, Orifice Angled

Valve Bracket

Valve - LP Only

Valve - Nat Only

Tubing Assembly

5/16 Male Connector

Tubing Assembly - LP

Tubing Assembly - Nat

Pilot Regulator - Nat

Tubing Assembly - Nat

Cover Plate Assembly

Control Module Shield

3/16 Pilot Tube Fitting

Wire Harness (8 Pin)

Wire Assembly, Thermocouple

Wire Assembly with Switch

Ignitor Wire

Electronic Control

Connector, Thermocouple

3/8" NPT, Hex Plug

Damper Clamp

Decorative Rock/Lava Rock (2 Required)

Remote Control Kit

Remote Control Thermostat

Rockwool (Ember Material)

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

Page 34 31722-6-0616

1

VFSUE(18,24,30) PARTS VIEW

2

5

3

7

6

4

8

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13

25

10

11

2

14

19

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12

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31722-6-0616 Page 35

MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.

This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Victor Division of F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone: 651-490-9191

Toll Free: 800-397-1339

Website: www.deydistributing.com

Parts: Heater, Hearth and Grills

Phone: 860-722-2433

Toll Free: 800-243-9360

Fax: 860-293-0479

Toll Free Fax: 800-274-2004

Websites: www.fwwebb.com & www.victormfg.com

Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: 732-870-8809

Toll Free: 800-755-8809

Fax: 732-870-8811

Website: www.eastcoastenergy.com

Parts: Heater, Hearth and Grills

Able Distributors

2501 North Central Avenue

Chicago, IL 60639

Phone: 773-889-5555

Toll Free: 800-880-2253

Fax: 773-466-1118

Website: www. abledistributors.com

Parts: Heater

HOW TO ORDER REPAIR PARTS

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the name plate on your equipment. Then determine the Part Number ( not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .

Appliance Model Number

Appliance Serial Number

Part Description

Part Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, fires and all causes beyond our control.

Page 36 31722-6-0616

Date Dealer Name

APPLIANCE SERVICE HISTORY

Service Technician Name Service Performed/Notes

31722-6-0616 Page 37

Date Dealer Name

APPLIANCE SERVICE HISTORY

Service Technician Name Service Performed/Notes

Page 38 31722-6-0616

WARRANTY TERMS

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

Limited Five-Year Parts & Labor Warranty – All Other Components

(Except Remote Controls, Thermostats, Accessories and Replacement Parts)

Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will repair or replace at Empire’s option.

Within five years from the date of purchase, Empire will pay reasonable labor to have that defect repaired at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the date of purchase, Empire will repair or replace at Empire’s option.

Duties Of The Owner

The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance.

A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.

Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.

Travel, diagnostic costs and freight charges on warranted parts to and from the factory.

Claims that do not involve defective workmanship or materials.

Unauthorized service or parts replacements.

Removal and reinstallation cost.

Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping expenses are not covered.

If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,

Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [email protected] with “Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives your specific legal rights, and you may also have other rights, which vary from state to state.

31722-6-0616 Page 39

Page 40

Empire Comfort Systems Inc.

Belleville, IL

If you have a general question about our products, please e-mail us at [email protected].

If you have a service or repair question, please contact your dealer.

www.empirecomfort.com

31722-6-0616

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