advertisement
Configuration Manual
WLAN Handset
TD 92923EN
31 May 2012 / Ver. A
Configuration Manual
WLAN Handset
Contents
TD 92923EN
4.3.2 Apply a Template to a Handset with a Number ............................................. 8
4.3.3 Apply a Template to Handset without a Number .......................................... 8
4.3.4 Save Handset Configuration as a Template ................................................... 9
4.3.6 Configure Handset without Saving It in PDM ................................................. 9
5.2.2 Replacement of Handset with PDM Only ...................................................... 12
31 May 2012 / Ver. A
Configuration Manual
WLAN Handset
TD 92923EN
31 May 2012 / Ver. A
Configuration Manual
WLAN Handset
TD 92923EN
7. Use Handset to Verify the VoWiFi System Deployment .......................................... 34
7.3.2 Range Beep on a Configurable RSSI Threshold ............................................. 35
8.1 Access the Handset´s Internal Web Administration page .................................... 36
8.2.1 Change password via the handset´s Internal Web Administration page .... 38
10.3 Troubleshooting from the handset Internal Web Administration Page ............. 44
31 May 2012 / Ver. A
Configuration Manual
WLAN Handset
1. Introduction
TD 92923EN
1.
Introduction
This document is a guide for installing, configuring and maintaining functionality of the
WLAN Handset.
The Ascom Voice over Wireless Fidelity (VoWiFi) system provides wireless IP-telephony to enterprise LANs. Using third-party WLAN products as well as in-house developed hardware and software, the system enables data and voice transmission together with seamless roaming.
Figure 1.
PDM
Switch to IP Backbone/LAN/Internet
AP
AP
IP-PBX
WLAN Handset
Ascom VoWiFi System
This document is intended as a guide when installing the WLAN Handset in a VoWiFi system. The document describes the settings needed to make the handset function in a
VoWiFi system and is relevant to the following personnel:
• System Administrator
• Service Technician
First configuration is done using the Portable Device Manager (PDM). In small systems where it is possible to collect all handsets to update settings, daily maintenance is also done by using the PDM.The handset behavior can be customized to suite each user profile.
It is recommended that the reader has basic knowledge of the VoWiFi system and basic knowledge of handset registration in the PBX.
1.1
Abbreviations and Glossary
802.11a
802.11b
802.11g
802.11d
802.11e
802.11i
IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum.
IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum.
IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 2.4GHz spectrum.
IEEE 802.11 standard for regulatory domains.
IEEE 802.11 standard that defines Quality of Service (QoS) for WLAN.
Standard for security improvements for 802.11.
31 May 2012 / Ver. A 1
Configuration Manual
WLAN Handset
1. Introduction
TD 92923EN
CCX
DHCP
DNS
DSCP
DTIM
EAP
EAP-FAST
EAP-TLS
ESS
ESSID
802.11n
802.11D
802.11X
Ad-hoc WLAN
AES
AP
BSS
BSSID
MAC
PBX
PEAP
PDM
PEAP
SSID
STA
QoS
UP 6
VoIP
VoWiFi
VoWLAN
IEEE 802.11 standard for transmission rate of up to 100 Mbps, operates in the 2.4GHz and 5GHz bands.
IEEE MAC Bridges standard (interworking for 802.11 among others).
IEEE standard for port-based Network Access Control (authentication).
A WLAN between two wireless capable devices (normally PCs), where no AP is involved.
Advanced Encryption Standard.
Access Point
Basic Service Set. A WLAN with at least one AP that is configured for it.
Basic Service Set Identifier. Hardcoded name of an ad-hoc WLAN, usually the MAC adress of the radio. One type of SSID (the other being
ESSID).
Cisco Compatible eXtension
Dynamic Host Configuration Protocol. Used to send config parameters to TCP/IP clients.
Domain Name System
Differentiated Services Code Point. QoS on the Network Layer. Used both for WLANS and LANs.
Delivery Traffic Indication Message
Extensible Authentication Protocol.
Flexible Authentication via secure tunneling.
EAP-Transport Layer Security.
Extended Service Set. WLAN with multiple APs sharing the same SSID.
Extended Service Set Identifier. Identifying name of a WLAN - strictly it is the identifying name of an AP and distinguishes WLANS from another. ESSID is one type of SSID (the other being BSSID).
Medium Access Control.
Private Branch Exchange:
Telephone system within an enterprise that switches calls between local lines and allows all users to share a certain number of external lines.
Protected Extensible Authentication Protocol.
Portable Device Manager
Used for management of portables, editing of parameters and updating the portables with new software.
Protected Extensible Authentication Protocol.
Service Set Identifier. User friendly name of a WLAN. Identifier attached to packets sent over a WLAN that acts as a password. Daily used term for ESSID in an wireless ESS topology.
Station. Client in a WiFi network.
Quality of Service: Defines to what extent transmission rates, error rates etc. are guaranteed in advance.
User Presence (value between 0-7). Wireless QoS at the MAC Layer.
Voice over IP.
Wireless version of VoIP and refers to an IEEE 802.11a, b, g and n network.
Voice over WLAN.
31 May 2012 / Ver. A 2
Configuration Manual
WLAN Handset
WEP
Wi-Fi
WLAN
WMM
WPA/WPA2
1. Introduction
TD 92923EN
Wired Equivalent Privacy.
Wireless Fidelity. Has become a name for wireless LAN networks.
Originator is Wi-Fi Alliance.
Wireless Local Area Network. Refers to an IEEE 802.11a, b, g and n network.
Wi-Fi Multimedia. A Wi-Fi Alliance interoperability certification, based on the IEEE 802.11e standard. Provides basic QoS features to IEEE
802.11 networks.
Wi-Fi Protected Access 2. Security method based on 802.11i standard for wireless networks (data protection and network access control).
31 May 2012 / Ver. A 3
Configuration Manual
WLAN Handset
2. Pre-Installation
TD 92923EN
2.
Pre-Installation
Before installing handsets in a VoWiFi system, make sure that all equipment is available. It is recommended to set up chargers and charge the handset batteries before installation, and to have a number plan available for the handsets. Also be sure that the IP addressing plan is set up to support the amount of handsets to be deployed.
We assume that the VoWiFi system is installed including some or all of the following components (depending on system configuration):
• DHCP Server. A DHCP server allows devices to request and obtain an IP address from a server which has a list of addresses available for assignment. If the WLAN does not have access to a DHCP server, a list of static IP addresses is necessary.
• Portable Device Manager. The PDM is used for administration and programming of the handsets. All settings and updates are in this case done via the DP1 Desktop
Programmer cradle connected over USB.
2.1
VoWiFi System IP addresses
Complete the table below with the IP addresses, as a help when configuring the handsets.
Table 1.
Device
IP-PBX
Subnet Mask a
Number plan
NTP Server address b
VoIP settings c
Syslog server
TFTP server
DHCP range
IP address/Number/Port Required
N/A
If used
Yes
If used
If used a. Only required if no DHCP is used, that is, static IP is used.
b. Depending on system configuration c. Gatekeeper IP address or SIP proxy IP address used to access the PBX.
If used
Yes
31 May 2012 / Ver. A 4
Configuration Manual
WLAN Handset
3. Programming the
TD 92923EN
3.
Programming the WLAN Handset
This chapter describes how to configure handsets in two different ways:
• It is possible to configure the handset by inserting it into a DP1 Desktop Programmer cradle connected via USB to the PDM.
• It is possible to configure the basic network settings of the handset via its Admin menu.
See 9. Administration on page 39 for more information about the settings that can be
made.
The PDM enables configuration of one handset at the time inserted in the DP1 Desktop
Programmer connected via USB to the administrator’s computer.
Tip: It is recommended to use templates when configuring handsets. By using a template, the same configuration can easily be applied to many handsets simultaneously.
3.1
PDM
The PDM runs on a PC and is used for configuring the handset as follows:
• Connect a DP1 Desktop Programmer cradle via USB to the computer running PDM.
• Start PDM.
• Place the handset in this cradle connected to PDM.
For instructions on how to install and use the PDM, see Installation and Operation Manual,
Portable Device Manager, Windows version, TD 92881EN.
Figure 2.
PDM
Configuration of handsets via PDM
31 May 2012 / Ver. A 5
Configuration Manual
WLAN Handset
4. Installation of WLAN
TD 92923EN
4.
Installation of WLAN Handsets
This section describes the recommended procedure for installing and configuring handsets.
There are several ways to install a handset, but the procedures described here guarantees simple maintenance of the network.
The PDM enables administration of one handset at the time inserted in a Desktop
.
Installation steps in small VoWiFi Systems using PDM
1 Create Numbers.
2 Create one template for all settings in the PDM.
See 4.1 Installation without Central Device Management for more information.
4.1
Installation without Central Device Management
In a small VoWiFi system, the administration can be handled using only the PDM.
The synchronization is in this case not handled automatically by the system when a handset’s parameters are changed in the PDM. When the parameters have been changed in
PDM, each handset must be placed in the DP1 cradle connected to the administrator’s computer in order to synchronize the parameters with the handset.
4
5
6
7
1
2
3
8
Open the PDM.
In the Numbers tab, click “New“. The New numbers window is opened.
In the Device Type and Parameter version drop-down lists, select the matching device type and the parameter version for the handset to be use, respectively.
In the Prefix field, enter the numbers’ prefix (if needed).
Create a range of numbers by selecting the “Range“ option. Enter the start call number and the end call number in the fields, respectively.
Click “OK”.
Create a network settings template (see 4.3.1 Create a template on page 8) with the
following network parameters:
• Network settings
1
(located under Network > Network A, B, C, or D)
Create another template (see
4.3.1 Create a template on page 8) with the common
handset settings applicable to all handsets (exclude the network parameters and used security settings). Example of parameters settings:
• VoIP settings
2
(located under VoIP)
• Software TFTP IP address (if any) (located under Device > General)
• Syslog settings
3
(if any) (located under Device > General)
In addition, settings for hiding menu items in the display, certain level of ring signal and vibrators etc can also be configured.
9 Apply the network settings template to the handset, see
Handset with a Number on page 8.
10 Apply the common settings template to the handset, see
Handset with a Number on page 8.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter “Syslog“ must be enabled in order to set the “Syslog IP address“.
31 May 2012 / Ver. A 6
Configuration Manual
WLAN Handset
4. Installation of WLAN
TD 92923EN
11 Put the handset in the DP1 cradle.
12 In the Device Wizard window, select “Associate with number“ and press “OK“.
13 Select the handset to associate with. Press “OK“.
The number and parameter settings saved in the PDM will now be synchronized with the handset. In addition, the handset’s Device ID will also be synchronized with the number in the PDM.
If certificates must be used to access a VoWiFi system, also perform the steps 14 - 19.
14 In the Numbers tab, right-click the handset’s number and select “Edit certificates“. An
Edit certificate window opens.
15 In the Root tab and Client tab, click “Edit“ and select the certificates to import. Click
“Close“.
16 In the Numbers tab, right-click the handset’s number and select “Edit parameters“.
17 Select “Network X“ (X represents A, B, C, or D).
18 In the Security mode drop-down list, select “EAP-TLS“.
19 In the EAP client certificate drop-down list, select the client certificate to be used.
Click “OK“.
20 Remove the handset when synchronisation is finished.
Repeat the steps 11-13, 20 (if needed, perform the steps 14-19) for all handsets.
4.2
Installation using the Handset’s Admin Menu
It is possible to install a handset using its Admin menu. This is useful when no PDM is available and the handset needs to be installed quickly.
NOTE: It is only possible to configure the basic settings via the Admin menu.
1
2
There are two options to access the Admin menu:
• If the handset has been factory reset or not been configured; in idle mode, enter
40022.
• If the handset has been configured; press “Menu“, select “Settings“ and enter
40022.
Set the following parameters:
• Network settings
1
(located under Network setup)
• VoIP settings
2
(located under VoIP)
• Syslog settings
3
(if any) (located under Syslog)
4.3
Configure a Handset with a Template
It is possible to select a handset in the PDM and directly change one or more configuration parameters. By using a template, the same configuration can easily be applied to many handsets simultaneously. Templates are also an efficient way to give good control over which changes that are applied to each handset.
Templates enables configuration of all aspects of a handset from sound volume to keypad short cuts.
1. All required system settings for the WLAN. For example SSID and Security mode
2. VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter “Syslog“ must be enabled in order to set the “Syslog IP address“.
31 May 2012 / Ver. A 7
Configuration Manual
WLAN Handset
4. Installation of WLAN
TD 92923EN
Your supplier can provide example templates for different PBX:s. The handset will have full functionality towards the PBX even without such a template. By using such a template, though, the handset will be customized for that PBX with menu options for PBX specific functions.
4.3.1
Create a template
4
5
1
2
Open the PDM.
Select the Templates tab and open the menu “Template > New...“. The New Template window is opened.
3 Select the device type and parameter version that matches the software version installed on the handset. Give the template a descriptive name.
The parameters that are not part of the template will be left unchanged on the handset. The parameter version of an installed handset is visible under the Numbers tab or the Devices tab.
6
Click “OK“.
Select the checkbox of each parameter that you want to be part of this template and enter the proper value.
Click “OK“ to save the template.
4.3.2
Apply a Template to a Handset with a Number
1
2
Open the PDM.
In the Numbers tab, select the handset(s) you want to apply the template to.
NOTE: If several handsets shall be selected, they must be of the same device type and have the same parameter version.
3 Make a right-click and select “Run template...“.
Only templates with a parameters version matching the selected handsets will be shown.
Select the template you want to apply and click “OK“.
The template is applied. The number of parameters in the template will affect the time it takes to apply the template to the selected handsets.
When looking at a handset under the Numbers tab, the column “Last run template“ will show the name of the most recently applied template.
4.3.3
Apply a Template to Handset without a Number
It is possible to apply a template to a handset without a number in the PDM.
1
2
Put the handset in the DP1 cradle.
In the Found Device Wizard window, select the “Run template“ option.
3 Click “Next >“.
Only templates with a parameter version matching the selected handset will be shown.
4 Select the template that shall be applied and click “OK“.
The template is applied. The number of parameters in the template will affect the time it takes to apply the template to the selected handset.
31 May 2012 / Ver. A 8
Configuration Manual
WLAN Handset
4. Installation of WLAN
TD 92923EN
4.3.4
Save Handset Configuration as a Template
1
2
3
It is possible to save all settings of a handset as template. Note that this does not include contacts, certificates and other personal data. The template will only contain configuration data.
This template can be used as a backup if you want to restore the configuration of the handset at a later stage or as a template that can be applied to a number of handsets.
4
5
Open PDM.
In the Numbers tab, select the handset you want to save as a template.
Make a right-click and select “Use as a template...“. Enter a descriptive name for the template.
The Edit template window is opened. By default, all parameters are selected and are saved when clicking “OK“.
If one or more parameters should be excluded, remove them by clearing the checkbox next to the parameter.
Some parameters are user specific. If it is decided to apply this type of template to several handsets, it is recommended to exclude the following parameters:
• User display text - A text string displayed in idle mode. The parameter is located directly under “Settings“.
• Phone lock PIN code - The security code used to unlock the keypad. The parameter is located under Settings > Locks.
• Endpoint ID - The identity/name of the user registered in the PBX. The parameter is located under VoIP > General.
Click “OK“.
4.3.5
Synchronizing a Handset with PDM
After installing and saving a handset, it will be synchronized each time it is connected to the
PDM. The synchronization transfers parameter changes between the handset and the PDM and vice versa as follows:
• If a parameter has been changed in the handset, it will be transferred to the PDM.
• If a parameter has been changed in the PDM while the handset was disconnected, it will be transferred to the handset.
If the same parameter has been changed in both the PDM and the handset, the value in PDM will be transferred to the handset.
4.3.6
Configure Handset without Saving It in PDM
3
4
1
2
5
It is possible to configure a handset without saving it in the PDM. An unsaved handset do not have the symbol in the Saved column. The settings in the handset can be synchronized and saved in the PDM later on. However, it is recommended to save the handset in PDM if backup is needed. For example when a handset needs to be replaced.
6
Put the handset in the DP1 cradle.
Open PDM.
In the Numbers tab, select the unsaved handset you want to configure.
Select Number > Edit parameters.
The Edit parameters window is opened. Edit the parameters of the handset and click
“OK“.
Remove the handset from the DP1 cradle. The handset is no longer visible in the PDM and the settings are only saved in the handset.
31 May 2012 / Ver. A 9
Configuration Manual
WLAN Handset
5. Maintenance
TD 92923EN
5.
Maintenance
5.1
Handset
In an existing VoWiFi system it is important to be able to replace handsets, install new handsets and exchange faulty handsets.
If only PDM is used, do one of the following:
•
If you want to install new handset, see 4.1 Installation without Central Device
•
If you want to replace a broken handset, see 5.2.2 Replacement of Handset with PDM
5.1.1
Upgrade Handset Software
NOTE: Pay attention to the software Release Notes before changing the software.
The handset software can be upgraded over the air using a TFTP server, or by cable using
PDM.
5.1.2
Upgrade Software OTA via TFTP
Software upgrade OTA via TFTP is used in small VoWifi systems. The benefit is that the handsets do not need to be collected by the administrator since the software upgrade is peformed over the air.
In order to upgrade the software via TFTP, the following must be done:
1
2
3
If needed, the handset must be configured in PDM to access a TFTP server, see
Configure Access to the TFTP Server
.
Tip: It is recommended to configure the TFTP server’s IP address when installing the handsets. See
4.1 Installation without Central Device Management on page 6.
If needed, a new software information file (packageinfo.inf) and a software (.bin) file must be uploaded to the TFTP server. These files are provided by your supplier. See the manual for the TFTP server used for more information on how to upload files.
The handset must be restarted. When the handset has been restarted, it connects to the TFTP server and downloads the software information file (.inf) that contains information about the software version. If the software version differs from the handset’s software version, the handset will download the software file (.bin) from the TFTP server. The handset will be restarted when the software upgrade is performed.
Configure Access to the TFTP Server
5
6
7
3
4
1
2
Put the handset in the DP1 cradle.
Open the PDM.
Open the Numbers tab and select the handset.
Make a right-click and click “Edit parameters“.
Select Device > General.
In the Software TFTP IP address field, enter the IP address to the TFTP server.
Click “OK“.
31 May 2012 / Ver. A 10
Configuration Manual
WLAN Handset
5. Maintenance
TD 92923EN
5.1.3
Upgrade Software via PDM
1
2
Software upgrade via PDM is used in small VoWiFi systems. The handsets need to be collected by the administrator due to the software upgrade is performed via the Desktop
Programmer DP1 connected to PDM.
3
4
Open the PDM.
In the Devices tab, right-click the handset to be upgraded. Select “Upgrade software...“.
In the Available files drop-down list, select the desired software file (.bin).
If needed, import the software file to be used by clicking “Import“. Locate the software file (.bin or .pkg) and click “Open“.
Click “OK“.
5.1.4
Recapture the Earlier Software
The handset stores two software versions which makes it possible to force the handset to jump back to the earlier software. This feature shall be used if the current software does not work properly.
NOTE: The handset must be switched off to be able to load the earlier software.
Press and hold the keys “7” and “8” and press On/Off key at the same time. The handset loads the earlier software and will keep it as long it is not restarted.
5.1.5
Perform a Factory reset
When a factory reset is done on a handset, all configuration settings will be restored to default values; PBX subscriptions, contacts, downloaded language, certificate etc. will be removed. The software will be left intact.
Factory Reset using PDM
1
2
3
4
5
Open the PDM.
Put the handset in the DP1 cradle.
In the Device tab, mark the handset to be facory reset. Note that the handset must be online.
In the Device menu, select “Factory reset“. Alternatively, right-click the handset and select “Factory reset“.
A Reset devices window appears, click “Yes“. The handset will be restarted.
Factory Reset using Handset
It is possible to factory reset a handset from its Admin menu.
1
2
3
To activate the Admin menu, select Menu > Settings and enter 40022.
Select “Factory Reset“.
A Reset portable? window appears, press “Yes“. The handset will be restarted.
31 May 2012 / Ver. A 11
Configuration Manual
WLAN Handset
5. Maintenance
TD 92923EN
5.2
Replacement of Handsets
A handset can be replaced with a spare handset if it is broken. The handset registered in
PDM , is associated with its device type, device ID and extension. During the replacement procedure, the broken handset’s device type and extension will be associated with the spare handset’s device ID.
5.2.1
Replacement Procedure Choice
If you only have PDM, see 5.2.2 Replacement of Handset with PDM Only
.
Data included in a replacement transfer
The following data is replaced during a replacement:
• User parameters
• Contacts (entered by the user)
Note that the following data is not replaced:
• Call list
• Company phonebook
• Downloaded language
• Certificates
5.2.2
Replacement of Handset with PDM Only
If the broken handset and the spare handset have the same device type, see Replace using
Replace using PDM
Both the broken handset and the spare handset must be of the same device type.
3
4
1
2
Put the broken handset in the DP1 cradle.
Put the broken handset in the .
Open the PDM.
Make sure that the handset is saved in the PDM. In the Numbers tab, a saved handset has the symbol in the Saved column. If not, right-click the handset and select
“Save“ in order to transfer the settings to the spare handset later on.
6
7
5
8
If the spare handset has been previously used, perform a factory reset, see 5.1.5
Perform a Factory reset on page 11.
Put the spare handset in the DP1 cradle.
A Found Device Wizard window appears. Select “Associate with Number“ and click
“Next >“.
In the list, select the broken handset to be replaced with the spare handset. Click
“OK“.
The broken handset has been replaced and its settings have been transfered to the spare handset.
31 May 2012 / Ver. A 12
Configuration Manual
WLAN Handset
5. Maintenance
TD 92923EN
5.3
Change Number of a Handset
4
5
It is possible to change the number of a handset, but keep all other settings in the handset.
1
2
3
Open PDM.
Open the Numbers tab, and select the handset to be updated with a new number.
In the Number menu, select “Rename...“. Alternatively, right-click the handset and select “Rename...” from the menu that appears.
In the New prefix field, enter the new prefix (if needed).
In the New number field, enter the new number.
NOTE: Make sure that the new number is not existing in another system. If several handsets have the same number, their settings will overwrite each other when synchronizing with PDM.
6 Click “OK“.
The new number will be synchronized with the handset when it is connected to PDM.
5.4
Upgrade the Template
The upgrade procedure of the templates definition version is described in the Installation
and Operation Manual, Portable Device Manager, Windows version, TD 92881EN.
5.5
Create a Configuration Backup
It is recommended to have a backup of the configuration in the handsets and the site.
The backup procedure is described in the Installation and Operation Manual, Portable Device
Manager, Windows version, TD 92881EN.
31 May 2012 / Ver. A 13
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.
Handset Configuration
NOTE: This chapter describes settings in parameter definition files (.def). These files are regularly updated and settings may change slightly. For example “On” to “Enable” or a parameter can be moved to another directory.
The handset requires some settings to function in the VoWiFi system. All settings are done in the PDM. This section describes the available settings for the handset. The first part explains network settings and the second handset settings.
For more information, see the PDM Online Help that is accessible for each parameter by clicking the icon
in the Edit parameters view, or the Installation and Operation Manual,
Portable Device Manager, Windows version, TD 92881EN.
6.1
Select Network
The handset can switch between four different WLAN system configurations called Network
A, Network B, Network C, and Network D. The name can be changed (via PDM) and is visible in the handset, see
6.1.2 Change Name of Network .
A handset can be configured for up to four different WLANs but only for one VoIP System.
The configured networks in PDM must have a SSID value in order to view them in the handset.
Network A is the default system and used throughout this manual.
1
2
Select Network > General.
In the Active network drop-down list, select “Network A”.
6.1.1
Change Active Network
1
2
Select Network > General.
In the Active network drop-down list, select “Network A“, “Network B“, “Network C“, or “Network D“.
6.1.2
Change Name of Network
The name is shown when selecting network in the handset.
1
2
Select Network > Network A (or B, C, or D).
In the Network name field, enter the name of the network.
6.1.3
Enable Switch between Networks
2
3
The handset may be configured to switch between networks on the site.
1 Find parameter Network > General > Auto-switch network, and select “Enable”.
Parameter Auto-switch network timeout appears. This parameter defines the time before the handset tries to connect with the next included network.
Enter a value in seconds for parameter Auto-switch network timeout.
For the networks that should be included in the auto-switch network:
Find parameter Network > Network A (B, C, D) > Include in auto-switch network, and select “Yes” to enable switch to Network A (B, C, D).
31 May 2012 / Ver. A 14
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.2
IP Address Settings
The IP address settings can be configured in two ways.
• The handset can configured to receive an IP address automatically from a DHCP server,
see 6.2.1 Automatic IP Address Settings .
• If no DHCP server is used, an unique IP address must be entered manually for each handset, see
6.2.2 Static IP Address (Manual) Settings
.
6.2.1
Automatic IP Address Settings
1
2
Select Network > Network A (or B, C, D).
In the DHCP mode drop-down list, select “Enable”.
The Phone IP address, Subnet mask and Default gateway are automatically set up.
6.2.2
Static IP Address (Manual) Settings
1
2
3
4
5
Select Network > Network A (or B, C, D).
In the DHCP mode drop-down list, select “Disable (static mode)”. Additional parameters will be displayed.
In the Phone IP address field, enter the unique IP address for the handset.
In the Subnet mask field, enter the subnet mask.
In the Default gateway field, enter the IP address for the default gateway.
DNS Server Settings
It is possible to configure which DNS server the handset shall use. If the primary DNS server is available, it is always used. Otherwise, the secondary DNS server will be used.
NOTE: The DNS parameters are only visible if the DHCP mode is set to “Disable (static
mode)”, see 6.2.2 Static IP Address (Manual) Settings .
Primary DNS Server
1
2
Select Network > Network A (B, C, or D).
In the Primary DNS field, enter the IP address to the primary DNS server.
Secondary DNS Server
1
2
Select Network > Network A (B, C, or D).
In the Secondary DNS field, enter the IP address to the secondary DNS server.
31 May 2012 / Ver. A 15
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.3
Network Settings
6.3.1
SSID
The SSID is the name of the network the handset associates to.
1
2
Select Network > Network A (B, C, or D).
In the SSID field, enter system SSID.
Note that the SSID is case-sensitive.
6.3.2
Voice Power Save Mode
The voice power save mode is used during calls. NONE is recommended to obtain optimal voice quality. U-APSD uses less power but is more sensitive to network disturbances.
1
2
If supported by the infrastructure U-APSD is the preferred choice and multiple the talk time more than 4 times compared to NONE mode.
Select Network > Network A (B, C, or D).
In the Voice power save mode drop-down list, select one of following:
• NONE
• U-APSD
6.3.3
World Mode Regulatory Domain
1
2
There is a set of regional rules for the world mode settings and the a-band that the handset complies to. The preferred and the default setting is “World mode (802.11d)”. The handset gets its regulatory settings from the AP. If this is not supported by the AP, then this has to be set in the handset as follows:
Select Network > Network A (B, C, or D).
In the World mode regulatory domain drop-down list, select one of the following:
• World mode (802.11d) (default)
• ETSI
• Japan
• USA
6.3.4
Radio and Channel Selection
The handset supports the 802.11a/n radio and 802.11b/g/n radio, but it cannot use the
802.11a/n radio and the 802.11b/g/n radio simultaneously. The radio determines which channels that can be used.
802.11 a/n Channels
1
2
3
Defines which 802.11a/n channels to use. It is recommended to use the value “UNII-1“.
Select “Advanced“ only if the channels shall be set in the Advanced: 802.11 channels
parameter, see Advanced: 802.11 Channels on page 17.
Select Network > Network A (B, C, or D).
In the 802.11 protocol drop-down list, select “802.11a/n“.
In the 802.11a/n channels drop-down list, select one of the following:
31 May 2012 / Ver. A 16
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
NOTE: The selected World Mode Regulatory Domain determines which channels to be used.
See Bands and Channels used by WiFi a-radio
.
• All
• Non DFS
• UNII-1
• UNII-3
• UNII-1, UNII-2
• UNII-1, UNII-2, UNII-3
• UNII-1, UNII-2, UNII-2 Extended
• Advanced
Bands and Channels used by WiFi a-radio
Non DFS
UNII-1
UNII-2
Frequency band
5.150 - 5.250 MHz,
5.725 - 5.845 MHz
Channels
36,40,44,48
149,153,157,161, 165
5.150 - 5.250 MHz
5.250 - 5.350 MHz
36,40,44,48
52,56,60,64
UNII-2 Extended 5.470 - 5.725 MHz 100, 104, 108, 112,116, 120, 124, 128, 132,
126, 140
UNII-3 5.825 - 5.835 MHz 149,153,157,161
802.11 b/g/n Channels
1
2
3
Defines which 802.11b/g/n channels to use. It is recommended to use the default value
“1,6,11“. If set to “All”, all channels are scanned for access points which decreases the
WLAN performance. Select “Advanced“ only if the channels shall be set in the parameter
Advanced: 802.11 channels.
Select Network > Network A (B, C, or D).
In the 802.11 protocol drop-down list, select “802.11b/g/n“.
In the 802.11b/g/n channels drop-down list, select one of the following:
• All
• 1,6,11
• Advanced
Advanced: 802.11 Channels
Defines which 802.11 channels to use. Only used if the parameter in the 802.11b/g/n
channels, or 802.11a/n channels is set to “Advanced“.
NOTE: It is not possible to scan channels in 802.11b/g/n and 802.11a/n simultaneously.
1
2
Select Network > Network A (B, C, or D).
Enter channels to scan in a comma-separated list, for example 1,6,11 (the order has no impact; 11,6,1 will give the same result).
31 May 2012 / Ver. A 17
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.3.5
Transmission Power
1
2
This is the transmission power the handset will use when transmitting data to the WLAN system. If “Automatic” (default) is used, the transmission power is adapted according to
802.11h, CCX or maximum possible.
Select Network > Network A (B, C, or D).
In the Transmission power drop-down list, select one of the following:
• Automatic
• 0 dBm
• 5 dBm
• 11 dBm
• 14 dBm
• 20 dBm (max)
6.3.6
IP DSCP for Voice/Signalling
1
2
Differentiated Services Code Point (DSCP) defines which value to use for outgoing voice and signalling traffic. The DSCP value is used for QoS on the LAN. The settings in the handset must agree with the settings in the system, otherwise it will result in bad voice quality.
Select Network > Network A (B, C, or D).
In the IP DSCP for voice and/or IP DSCP for signalling drop-down list, select one of the following:
• 0x38 (56) - Class selector 7
• 0x30 (48) - Class selector 6
• 0x2E (46) - Expedited Forwarding (default for voice)
• 0x28 (40) - Class selector 5
• 0x20 (32) - Class selector 4
• 0x1A (26) - Assured forwarding 31 (default for signaling)
• 0x18 (24) - Class selector 3
• 0x10 (16) - Class selector 2
• 0x08 (8) - Class selector 1
• 0x00 (0) - Default
6.4
Security Settings
The WLAN system can be configured to use various encryption and/or authentication schemes. The use of extensive encryption/authentication schemes can cause incidents of dropped speech during handover due to the time to process the authentication.
6.4.1
Open
1
2
Select Open if no encryption/authentication is required. To select Open as the security mode, do the following:
Select Network > Network A (B, C, or D).
In the Security mode drop-down list, select “Open”.
31 May 2012 / Ver. A 18
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.4.2
WEP 64/128-bit Key
3
4
To select WEP64/128-bit Key as the security mode. Do the following:
1
2
Select Network > Network A (B, C, or D).
In the Security mode drop-down list, select “WEP64/128-bit Key”. Additional parameters can now be set. See below.
In the WEP key 1 field, enter the WEP key to be used.
In the WEP transmit key drop-down list, select “WEP key 1“.
6.4.3
WPA-PSK & WPA2-PSK
To select WPA-PSK & WPA2-PSK as the security mode. Do the following:
1
2
3
Select Network > Network A (B, C, or D).
In the Security mode drop-down list, select “WPA-PSK & WPA2-PSK”.
In the WPA-PSK passphrase field, enter the passphrase for WPA-PSK/& WPA2-PSK.
6.4.4
802.1X with EAP-FAST
To select EAP-FAST as the authentication method. Do the following:
1
2
3
4
Select Network > Network A (B, C, or D).
In the Security mode drop-down list., select “EAP-FAST”.
In the EAP authentication user name field, enter the user name for EAP authentication.
In the EAP authentication password field, enter the password for EAP authentication.
6.4.5
802.1X with PEAP-MSCHAPv2
3
4
5
1
2
Select PEAP-MSCHAPv2 if root certificate is to be used for authentication. To select PEAP-
MSCHAPv2 as the authentication method. Do the following:
6
Ensure that the handset is online in PDM.
Import the root certificate by do the following:
• In the Numbers tab, right-click the handset’s number and select “Edit certificates“. An Edit certificate window opens.
• In the Root tab, click “Edit“ and select the root certificates to import. Click “Close“.
Select Network > Network A (B, C, or D)
In the Security mode drop-down list, select “PEAP-MSCHAPv2”.
In the EAP authentication user name field, enter the user name for EAP authentication.
In the EAP authentication password field, enter the password for EAP authentication.
31 May 2012 / Ver. A 19
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.4.6
EAP-TLS
3
4
5
1
2
Select EAP-TLS if a client certificate is to be used for authentication. To select EAP-TLS as the authentication method, do the following:
Ensure that the handset is online in PDM.
Import the certificate by do the following:
• In the Numbers tab, right-click the handset’s number and select “Edit certificates“. An Edit certificate window opens.
• In the Root tab and Client tab, click “Edit“ and select the certificates to import.
Click “Close“.
Select Network > Network A (B, C, or D).
In the Security mode drop-down list, select “EAP-TLS”.
In the EAP client certificate drop-down list, select the client certificate to use.
6.5
Handset Settings
This section describes specific settings for the handset that can be changed using the keypad on the handset, and/or can be set in the PDM to assist the user or to set the initial value when the handset is commissioned.
General Settings
6.5.5 In Charger Behaviour on page 22
6.5.8 Uploadable Language on page 24
Telephony
6.6.7 Max number of Call Completions on page 30
6.6.8 Dial Pause Time on page 30
6.6.9 Direct off Hook from Charger on page 30
6.6.10 Replace Call Rejected with User Busy on page 30
6.6.5 Emergency Number on page 30
6.5.12 Import Contacts on page 26
6.5.13 Company Phonebook on page 26
6.5.14 Central Phonebook on page 27
6.6.6 Voice Mail Number on page 30
Regional Settings
6.7.1 Set Time & Date on page 31
6.5.9 Select Default Language on page 24
6.7.3 Dialling Tone Pattern on page 31
x x x x b
Keypad a
x x x
x x x x x x x x
PDM
x x x x x x x x x x x x x x x x
31 May 2012 / Ver. A 20
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
Customize Menu
6.5.8 Uploadable Language on page 24
6.9.1 Hide Menu Items on page 33
x x
Display
6.8.4 Brightness on page 32 on page 32
6.8.3 Backlight Timeout on page 32 on page 32
x x x x x x x x x a. Refer to the User Manual for more information on how the user can change the settings via the handset´s keypad.
b. Some parameters cannot be changed via the keypad.
6.5.1
Automatic keylock
1
2
NOTE: If configured, it is possible to dial a pre-defined emergency number when the keypad is locked, see
6.6.5 Emergency Number on page 30.
Select Device > Settings.
In the Automatic key lock drop-down list, select one of the following:
• Enable - activates automatic keylock.
• Disable - deactivates automatic keylock
6.5.2
Phone lock
Activate the phone lock to prevent unauthorized usage of the handset. A password is required to unlock the handset in order to access its functions.
1
2
NOTE: If configured, it is possible to dial a pre-defined emergency number when the handset is locked, see
6.6.5 Emergency Number on page 30.
Select Device > Settings.
In the Phone lock drop-down list, select one of the following:
• On - the handset will be locked after a few seconds when it is not used.
• On in charger - the handset will be locked when placed in charger.
• Off - the phone lock is disabled.
6.5.3
Audio adjustment
Select the volumes for the different audio signals in the handset.
1
2
Select Audio > Volume.
Select the applicable volumes item in the drop-down lists:
• Handsfree volume
• Headset volume
3
• Speaker volume
In the Persistent volume drop-down list, select “Enable” to automatically store volume changes in the handset for future calls.
The parameter affects the “Normal”, “Headset“, “Loudspeaking“ mode.
31 May 2012 / Ver. A 21
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
For selection of headset, see Headset type on page 22.
NOTE: Changing this parameter may result in lower sound quality and high sound level.
Evaluate carefully before applying.
6.5.4
Headset Configuration
Headset type
Select the headset model that is used.
1
2
Select Headset > General.
Select the applicable item in the drop-down list:
IMPORTANT: Do not select “Hearing protection” unless a Peltor headset is used.
• Hearing protection
• Mic on boom
• Mic on cable
• User model (If not any headset is used above, this option can be used to configure
an own headset profile. If selected, additional configuration is required, see
)
Headset user model
These settings are required if User model is selected under Headset > General.
1
2
3
Select Headset > User model.
In the Name of headset field, enter a descriptive name. For example the headset model to be used.
In the following drop-down lists, select the applicable values for the headset:
• Microphone gain
• Speaker gain
• Side tone
NOTE: Changing the parameters may result in lower sound quality and high sound level.
Evaluate carefully before applying.
6.5.5
In Charger Behaviour
The handset behaviour when placed in a charger can be configured.
In charger action
1
2
Select Device > Settings.
In the In charger action drop-down list, select one of the following:
• No action - no action will be performed when handset is placed in charger
• Switch off - the handset will be switched off when placed in charger
• Sound off - the handset will be silenced when placed in charger
31 May 2012 / Ver. A 22
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.5.6
Configure Profiles
1
2
3
It is possible to set up an own profile for incoming calls, vibrating alerts, key sound etc. This can be useful when there are many users on the same handset, and they want different sound profiles. It can also be used for temporary settings, for example while in a meeting, incoming calls should be silent.
Profiles are configured via parameters in the “Profiles“ folder.
Select “Profiles“.
Select “Normal“ or “Profile X“ (where X represents 1- 4)
The following settings for the profile can configured:
• Profile name
• Internal/External/Callback ring signal
• Ring volume
• Vibrator
• Key sound
• Answering settings
• Diversion settings
Diversions
3
4
Calls can be diverted to other phone numbers, for example when busy.
1
2
In the applicable profile, select Diversions.
Activate a diversion by selecting “Enable” in the applicable diversion drop-down lists.
The following diversions are possible:
• Activate diversions for all calls
• Activate diversions on user busy
• Activate no answer diversions
Enter the diversion number in the applicable diversion number text field.
If the handset is configured to access the PBX via SIP protocol, the handset can be configured to manage the diversion locally instead of using the PBX. Requires that the handset is within the coverage area and is switched on.
Select VoIP > SIP. In the Call forward locally drop-down list, select “Enable“.
6.5.7
Battery Warning
1
2
Select Device > Settings
In the Battery warning drop-down list, select one of the following:
• Sound repeatedly
• Sound once
• Sound off
31 May 2012 / Ver. A 23
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.5.8
Uploadable Language
It is possible to upload one additional language to the handset. The language file is generated via an Excel file. The Excel file used to generate language files is delivered from your supplier.
NOTE: If another language file is uploaded, the first additional language is overwritten.
Certain special characters are allowed when generating the language file, see information in the Excel file.
To upload an additional language, do as follows:
1
2
3
In the Devices tab, select the device(s) to be uploaded with additional language.
In the Device menu, select “Upload language...“.
If the uploaded language shall be used in the handset, see 6.5.9 Select Default
Language for more information.
6.5.9
Select Default Language
1
2
3
Defines he default operating language for the handset. This setting can later be changed by the user.
Select Device > Settings.
In the Language drop-down list, select the language to be used.
If the downloaded language is selected, it might be needed to select matching characters as text input language, and the sort order in the phonebook
In the Input Language drop-down list, select the text input language to be used.
NOTE: This parameter is only applicable for the downloaded language and cannot be changed by the user.
6.5.10 Short cuts
One click access to predefined functions can be configured for the Soft keys, Hot keys,
Navigation keys, and the Multifunction button
1
. It is for example possible to define the soft key to make a call.
1. The Multifunction button is applicable for and only.
31 May 2012 / Ver. A 24
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
Configure a Hot Key
1
2
A hot key is activated by pressing a preprogrammed button “0”, “2“ - “9” for more than 1 second in idle mode. The function is used, for example, to change profile or make a phone call to a specific number.
Select Shotcuts > Hot key X (where X is 0, 2 - 9).
Continue with
.
Configure Soft Key
1
2
3
Select Shotcuts > Soft Key X (where X is Left, Middle, or Right)
In the Name field, enter the name of the soft key to be displayed in the handset.
Continue with
Additional Shortcut Settings .
Configure Navigation Key
1
2
Select Shotcuts > Navigation Key X (where X is Up, Down, Left, or Right)
Continue with
Additional Shortcut Settings .
Configure Multifunction Button
1
2
Select Short cuts > Multifunction Button X (where X is Longpress or Multipress)
Continue with
Additional Shortcut Settings .
Additional Shortcut Settings
1
2
3
4
In the Function drop-down list, select the function to be used:
• Phone call
• Call List
• Contact list
• Central phonebook (system dependent feature)
• Change profile (if selecting profile 1-4, the profile must first be configured, see
6.5.6 Configure Profiles on page 23.)
• Open a menu
• Presence
• Call diversions
• RSSI measurement
In the Value field, enter the applicable value. This is mandatory when using Phone call function.
In the Control Question drop-down list, select “Enable“ if the Proceed? window shall be displayed after the key is pressed. This is used to avoid that a function is accessed by mistake.
In the Read Only drop-down list, select “True“ if the user shall not be able to change the shortcut.
31 May 2012 / Ver. A 25
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.5.11 Soft Key Functions During Call
It is possible to access a predefined function by pressing the right soft key during a call.
1
2
3
Select Device > Call.
In the Right in call soft key name field, enter the name of the soft key to be displayed during a call.
In the Right in call soft key action drop-down list, select one of the following functions:
• Conference
• Contacts
• Disabled
• End Call
• Hold
• Loudspeaker
• New call (put active on hold)
• Retrieve
• Switch
• Transfer (to held call)
• Transfer to new call (blind transfer)
6.5.12 Import Contacts
It is possible to import a phonebook file (that is, local phonebook) to a handset. The phonebook file is a tab-separated .txt file, and contains two items per row; number and name. The PDM is used to import the phonebook file to the handset. See Import Contacts in
Installation and Operation Manual, Portable Device Manager, Windows version,
6.5.13 Company Phonebook
1
2
It is possible to create a phonebook that is administered centrally and uploaded to the handset from PDM. If this feature is used, entries from Contacts and Company Phonebook are merged. The Company Phonebook entries are locked and cannot be edited in the handset.
The following steps must be performed:
3
Create a Company phonebook file, see
Create a Company Phonebook File .
Import the Company phonebook file to PDM, see Installation and Operation Manual,
Portable Device Manager, Windows version, TD 92881EN.
Upload the company phonebook file to the handset(s), see Installation and Operation
Manual, Portable Device Manager, Windows version, TD 92881EN.
31 May 2012 / Ver. A 26
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
Create a Company Phonebook File
The company phonebook file (.cpb) is normally created from an Excel file using a script to extract the information and create to the phonebook file (.cpb). The Excel file, “Company
Phonebook.xls“ is delivered from your supplier.
The format of the rows in the phonebook file is:
<Name><tab><phone number><carriage return> followed by additional rows for each entry.
The handset supports a maximum length of 24 characters in each field, additional characters are truncated when the phonebook file is created. The following characters are accepted in the handset number field in the phonebook file, but are ignored when the phonebook file is created: “(“, “)“, “-“ and “ “(space).
6.5.14 Central Phonebook
NOTE: This is a system dependent feature.
1
2
If the network is equipped with a messaging server with a phonebook service, the Central
Phonebook on that server can be accessed from the handset.
Select Device > Message centre.
In the Central phonebook field, enter the number to the Central phonebook
The number to be used is set to default 999999. If the system is not equipped with a
Central Phonebook, this menu option can be removed from the handset by entering an empty value.
31 May 2012 / Ver. A 27
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.6
Telephony
The following parameters are required for the basic telephony settings.
6.6.1
Endpoint ID and Endpoint number
The Endpoint ID and Endpoint number will automatically be received when registering the handset in the VoWiFi system. The Endpoint ID is normally the user’s name registered in the
PBX and is displayed in the handset in idle mode. To change the name displayed in the
handset, see 6.8.1 User Display Text on page 32.
NOTE: If the Endpoint ID needs to be changed, this must be also done in the PBX.
6.6.2
VoIP Protocol
1
2
3
A protocol is a set of standard rules for data traffic required to send information over a communication channel. Communication protocol is basically following certain rules so that the system works properly. The following VoIP protocols are supported: H.323 and SIP.
Select VOIP > General.
In the VoIP protocol drop-down list, select “H.323” or “SIP”.
Continue with chapter
H.323 Protocol on page 28 or chapter SIP Protocol on page 28
depending on the selected protocol.
H.323 Protocol
1
2
If the H.323 protocol is used the Gatekeeper IP Address is usually automatically distributed.
No configuration necessary.
Select VoIP > H.323.
The following settings are applicable for the H.323 protocol.
• Gatekeeper IP address
• Secondary Gatekeeper address
• Gatekeeper listening port
• Gatekeeper ID (name)
• Gatekeeper password
SIP Protocol
The following SIP protocol parameters are located under VoIP > SIP:
• SIP Transport – defines the protocol to use for SIP signaling, either UDP, TCP or TLS. The setting TLS requires the PBX certificate to be uploaded as root certificate.
• Outbound proxy – Set to “Yes” if the handsets are to connect with the SIP proxy through an outbound proxy (there may be two). Set to “No” if the handsets are to connect directly with the SIP proxy (there may be two).
• Primary SIP proxy – defines the primary SIP proxy by a domain name, an IP address or an
IP address together with a port number.
• Secondary SIP proxy – defines the secondary SIP proxy by a domain name, an IP address or an IP address together with a port number.
• Primary outbound proxy – defines the primary outbound proxy by a domain name, an IP address or an IP address together with a port number.
• Secondary outbound proxy – defines the secondary outbound proxy by a domain name, an IP address or an IP address together with a port number.
31 May 2012 / Ver. A 28
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
• Listening port – the port that the handset listens to for incoming SIP traffic.
• SIP proxy ID – defines the SIP proxy by a domain name.
NOTE: This parameter is only needed when an outbound proxy is defined. It may also be used to specify a domain name when parameters Primary SIP proxy and Secondary SIP proxy have been assigned IP-addresses.
• SIP proxy password
• Send DTMF using RFC 2833 or SIP INFO – this parameter defines which path the DTMF signalling should take. If set to “RFC 2833“, the DTMF signalling will be sent in the RTP stream, i.e. from handset to handset. If set to “SIP INFO”, the DTMF signalling will be sent using SIP signalling, i.e. via the PBX.
• Hold type – defines type of hold to send when the handset puts a call on hold. The selection depends on what type of hold the PBX support. For more information about what type of hold the PBX support, see the applicable documentation for the PBX.
• Registration identity – defines if the endpoint shall use its number or ID for the registration with the SIP proxy.
• Authentication identity – defines if the endpoint shall use its number or ID for the authentication with the SIP proxy.
• Call forward locally – when enabled the call forwarding is handled locally by the handset instead of updating the PBX.
NOTE: The handset must be switched on and within coverage to handle this.
• MOH locally – Music on hold is played by the handset i.e. if the PBX does not supply MOH the handset plays a tone when the call is on hold.
• Hold on transfer – puts a second call on hold before transfer, which is required by some
SIP proxy servers.
• Direct signaling – defines whether calls originating from other sources than the configured SIP Proxy should be accepted or redirected using “USE PROXY“ message.
6.6.3
Codec
1
2
A codec encodes a stream or signal for transmission. Codecs are often used in streaming media applications. This setting defines how to packetize and compress the sound in a voice call.
3
Select VoIP > General.
In the Codec configuration drop-down list, select the applicable codec. The following are possible:
• G.711 A-law (EU)
• G.711 u-law (US)
• G.729
• G.729A
• G.722
In the Codec packetization time configuration drop-down list, select packetization time to use for speech (value between 10 and 60 ms). Default value is 20 ms.
6.6.4
Internal Call Number Length
1
2
Defines the maximum number of digits to be interpreted as an internal call. “0“ means the same number of digits as in the endpoint number.
Select VoIP > General.
In the Internal call number length field, enter the number of digits.
31 May 2012 / Ver. A 29
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.6.5
Emergency Number
1
2
This is a phone number for emergency calls. It is always possible to call this number, regardless of whether phone-lock or key-lock are active or not.
Select Device > Call.
In the Emergency number field, enter the emergency number.
6.6.6
Voice Mail Number
In some systems it is needed to assign the handset number of the Voice Mail service.
1
2
Select Device > Message centre.
In the Voice mail number field, enter the number to the handset’s voice mail inbox.
6.6.7
Max number of Call Completions
Specifies the maximum number of call back requests the handset can handle.
1
2
Select Device > Call.
In the Max number of call completions drop-down list, enter number of calls
6.6.8
Dial Pause Time
1
2
By adding a “P” to a phone number, a pause is added and will be activated when dialling. For how long is defined here.
Select Device > Call.
In the Dial pause time field, enter a pause time between 1 - 3 seconds.
6.6.9
Direct off Hook from Charger
1
2
The handset will automatically answer a call (that is quick answer) when removed from the charger.
Select Device > General.
In the Direct off hook from charger drop-down list, select “Enable”.
6.6.10 Replace Call Rejected with User Busy
Is used if the system does not support call rejected.
1
2
Select Device > General.
In the Replace Call Rejected with User Busy drop-down list, select “Enable”.
31 May 2012 / Ver. A 30
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.7
Regional Settings
This section include settings suitable for a specific region or country.
6.7.1
Set Time & Date
1
2
3
4
5
6
Select Device > General.
In the Time zone drop-down list, select the applicable time zone.
In the NTP server field, enter the address to the time server. If not set, the IP PBX address is used.
Select Device > Settings.
In the Time format drop-down list, select the applicable time format:
12h (for example 11:59 am/pm)
24h (for example 23:59)
In the Date format drop-down list, select the applicable date format:
DD/MM/YYYY, for example, 31/01/2010 (also called Europe)
MM/DD/YYYY, for example, 01/31/2010 (also called US)
YYYY-MM-DD, for example, 2010-01-31 (ISO 8601)
MMM DD YYYY, for example, Jan 31 2010
DD MMM YY, for example, 31 Jan 10
DD.MM.YYYY, for example, 31.01.2010
DD-MM-YYYY, for example, 31-01-2010
6.7.2
Select Default Language
1
2
3
Defines he default operating language for the handset. This setting can later be changed by the user.
Select Device > Settings.
In the Language drop-down list, select the language to be used.
If the downloaded language is selected, it might be needed to select matching characters as text input language, and the sort order in the phonebook
In the Input Language drop-down list, select the text input language to be used.
NOTE: This parameter is only applicable for the downloaded language and cannot be
changed by the user. See 6.5.8 Uploadable Language on page 24 for more
information.
6.7.3
Dialling Tone Pattern
Defines which tone pattern to use when dialling.
1
2
Select Audio > General.
In the Dialling tone pattern drop-down list, select the applicable region.
31 May 2012 / Ver. A 31
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.8
Display
6.8.1
User Display Text
1
2
Defines a text to be shown in the display in idle mode instead of the endpoint ID. If nothing is entered in this text field, the endpoint ID will be shown.
Select Device > Settings.
In the User display text field, enter the text to be displayed.
6.8.2
Font style
The display font style can be changed to bold for increased readability.
1
2
Select Device > Settings.
In the Font style list, choose Normal or Bold.
6.8.3
Backlight Timeout
Numbers of seconds before the backlight is turned off.
1
2
Select Device > General.
In the Backlight timeout field, enter number of seconds before the backlight is turned of when handset is idle.
6.8.4
Brightness
1
2
Select Device > Settings.
In the Brightness drop-down list, select one of the following:
• Normal - maximum backlight will be used.
• Power save - reduced backlight will be used.
6.8.5
Screen Saver
1
2
Select Device > Settings.
In the Screen saver drop-down list, select one of the following:
• Information - time and status will be displayed when the screen saver is activated.
• Black - no information will be displayed when the screen saver is activated.
31 May 2012 / Ver. A 32
Configuration Manual
WLAN Handset
6. Handset Configuration
TD 92923EN
6.9
Menu Operation
6.9.1
Hide Menu Items
1
2
It is possible to hide menu items for the users. To hide or show a menu item, do the following:
Select Customization > Visibility.
Select “Hide”, “Show”, or “Read only“ for the applicable menu item in the drop-down list. If “Read only“ is selected, the menu item will be visible in the handset, but cannot be edited by the user. The following items can be hidden:
• Connections (Network, Headset etc.)
• Calls
• Contacts
• Short cuts (Soft keys, Hot keys etc.)
• Profiles
• Settings (Sounds, Display, Language etc)
6.10 Presence Management
NOTE: This is a system dependent feature.
To be able to configure presence management, the following must be known:
• The IP address to the Presence Management system.
• The user name and password used in the Presence Management system for each handset.
For more information about presence management, see User Manual, WLAN Handset,
1
2
3
4
5
Select Presence > Common.
In the Presence Management system drop-down list, select presence management system.
Select “Presence“ and the presence management system selected in previous step.
In the IP address field, enter the IP address to the presence management system.
In the Listening port field, enter the port number the presence management system shall listen to.
6
7
In the user name field, enter the Enter the user name.
In the password field, enter the password.
If the Presence function is configured, it will be visible under Call > Presence in the handset.
It is also possible to configure a shortcut in order to access the Presence menu, see
31 May 2012 / Ver. A 33
Configuration Manual
WLAN Handset
7. Use Handset to Verify
TD 92923EN
7.
Use Handset to Verify the VoWiFi System Deployment
7.1
Site Survey Tool
It is recommended to do site surveys with the built-in tools in the handset.
This provides a true measurement of the RF environment based upon the radio of the handset. Wireless analysers may be used to provide additional assistance during a site survey.
7.2
Scan the Channels
To be able to use the site survey functions in the handset, it must be configured correctly.
Default configuration for the handset is to use channels 1, 6 and 11. If the handset is intended for site survey use, scanning all channels will be limited to 1, 6 and 11.
The table is upgraded regularly, starting with scanning channel 1, then 6 and last 11. In between, the handset is in sleeping mode. The handset consults this table when making roaming decisions.
It is possible to scan all 802.11b/g/n channels, or scan all 802.11a/n channels by setting the parameter 802.11b/g/n channels or 802.11a/n channels to “All”, respectively.
For 802.11b/g/n channels, it is strongly recommended to set back the handset to “1,6,11” before normal use. For 802.11a/n channels, it is strongly recommended to set back the handset to “UNII-1” before normal use.
The World mode regulatory domain will also affect which channels that may be used. To scan channels 1-11 it is recommended that the handset is configured so the “World mode regulatory domain” parameter is set to “USA”. If also scanning of channels 12 and 13 is of interest use value “ETSI”.
There are three ways of scanning channels:
• Scan all channels
• Scan a specific channel
7.2.1
Scan all Channels
2
3
4
This gives a filtered list of the channels in the SSID found during the scan.
1 There are two options to access the Site Survey Tool meny:
• If the handset has been factory reset or not configured; in idle mode, enter
“40022“, select “Site survey tool“.
• If the handset has been configured; in idle mode, enter “*#77#”.
Select “Scan all channels”.
Select the SSID to display the associated AP.
Select an AP to display information such as SSID, Channel, MAC address, Beacon period, QoS, and Privacy.
31 May 2012 / Ver. A 34
Configuration Manual
WLAN Handset
7. Use Handset to Verify
TD 92923EN
7.2.2
Scan a Specific Channel
2
3
4
This gives a list of all the APs found on that channel in the specified SSID.
1 There are two options to access the Site Survey Tool meny:
• If the handset has been factory reset or not configured; in idle mode, enter
“40022“, select “Site survey tool“.
• If the handset has been configured; in idle mode, enter “*#77#”.
Select “Scan selected channel“.
Enter the channel to be scanned.
Select an AP to display information such as SSID, Channel, MAC address, Beacon period, QoS, and Privacy.
7.3
Range Beep
The range beep function enables a beep to be played whenever the handset experiences a filtered field strength of below the configured value (default -70 dBm) from the currently associated access point. Since the value is filtered, sudden drops in field strength caused by the environment, for example walking through a door into a room, will be delayed, thus it is important to walk slowly through the site to cover all weak spots.
7.3.1
Configurable RSSI Threshold
2
3
The RSSI threshold of the handset is set to -70 dBm (default). In the site survey menu there is the possibility to change the RSSI threshold. This is useful if a specific area is designed to have another coverage level than -70 dBm.
1 There are two options to access the Site Survey Tool meny:
• If the handset has been factory reset or not configured; in idle mode, enter
“40022“, select “Site survey tool“.
• If the handset has been configured; in idle mode, enter “*#77#”.
Select “Range beep level”.
Enter the new RSSI threshold and press “OK”.
7.3.2
Range Beep on a Configurable RSSI Threshold
2
3
A beep is played when the signal goes below the selected threshold.
1 There are two options to access the Site Survey Tool meny:
• If the handset has been factory reset or not configured; in idle mode, enter
“40022“, select “Site survey tool“.
• If the handset has been configured; in idle mode, enter “*#77#”.
Select “Range beep“.
Select one of the following:
• On - Activates the range beeps
• Off - Deactivates the range beeps
31 May 2012 / Ver. A 35
Configuration Manual
WLAN Handset
8. Handset Internal Web
TD 92923EN
8.
Handset Internal Web Administration Page
The internal web administration page for the handset makes it possible to:
• Troubleshoot the VoWiFi System.
• View statistics
8.1
Access the Handset´s Internal Web Administration page
In a web browser, enter the handset´s IP address to access the internal web administration page for the handset. The IP address can be found in the handset´s menu (Settings >Device info >Network info).
8.1.1
System Setup View
In the System Setup view, the following are shown:
• Software version
• MAC address
• Coder
• SNTP server
• Local time
• Uptime
Figure 3.
The information view
Enter administration user name and administration password to access further pages.
Default user name and password for an administrator:
• User name: admin
• Password: changeme
NOTE: If the user name or password is forgotten, it can be changed in the PDM. See
Change password via the PDM on page 38.
31 May 2012 / Ver. A 36
Configuration Manual
WLAN Handset
8. Handset Internal Web
Show Detailed Information
Click the Detailed info link. The following information are shown (see figure 4 ):
• IP address
• Subnet mask
• Default gateway
Figure 4.
TD 92923EN
Internal Web Administration Page - Detailed Information
8.1.2
Troubleshoot View
1
2
3
In a web browser, enter the handset´s IP address to access the internal web administration page for the handset. The IP address can be found in the handset´s menu (Settings >Device info >Network info).
Click the “Troubleshoot“ button.
If needed, enter administration user name and administration password to access further pages.
Default user name and password for an administrator:
• User name: admin
• Password: changeme
31 May 2012 / Ver. A 37
Configuration Manual
WLAN Handset
8. Handset Internal Web
In the Troubleshoot view, the following can be shown (see figure 5 ):
• Debug log
• Error log
• Voice calls statistics
• WLAN connectivity statistics
Figure 5.
TD 92923EN
Internal Web Administration Page - Troubleshoot view
8.2
Change Administration Password
The administration password can be changed either via the internal Web Administration page or via the PDM.
8.2.1
Change password via the handset´s Internal Web Administration page
1
2
3
4
5
In a web browser, enter the handset´s IP address to access the internal web administration page for the handset. The IP address can be found in the handset´s menu (Settings >Device info >Network info).
Click the “Password“ link.s
In the User field, enter the new user name .
In the Password field, enter the new password.
Confirm the new password and click the “Change“ button.
8.2.2
Change password via the PDM
3
4
1
2
Open the PDM.
Select Device > General.
In the Administration user name field, enter user name.
In the Administration password field, enter password.
31 May 2012 / Ver. A 38
Configuration Manual
WLAN Handset
9. Administration
TD 92923EN
9.
Administration
9.1
Admin Menu Tree
The handset has a hidden menu for system administrators. The Admin menu contains:
• Software and hardware information
• WLAN, network, system information
• Site survey tool
• Network setup menus
• Factory reset option
To activate the Admin Menu, select Menu > Settings and press 40022.
The following figure shows the menu tree for the Admin menu in the handset.
Figure 6.
• Hardware
• WLAN info
• Network info
• User ID
• Site survey tool —> • Show RSSI —> • On
• Off
• Scan all channels —>
• Select
• Rescan
• Scan selected channel —>
• [Channel]
• Range beep —> • On
• Off
• Range beep level —>
• [Level]
• Location Survey —>
• On
• Off
• Network setup —>
• Network name —>
• [Network]
• VoIP —>
• Syslog —>
• IP addresses —>
• SSID —>
• 802.11 protocol —>
• DHCP Mode
• Static IP —>
• [SSID]
• Phone IP
• Subnet mask
• Default gateway
• Primary DNS IP
• TFTP
• 802.11 b/g
• 802.11 b/g/n
• 802.11 a
• 802.11 a/n
• Security mode —>
• Endpoint ID
• Protocol —>
• Syslog mode —>
• Open
• WEP
• WPA-PSK/WPA2-PSK
• H.323
• SIP
• On
• Off
• Logging —>
• Troubleshooting —>
• Factory Reset —>
• Syslog server IP —>
• [IP address]
• Logging mode —>
• Trace
• RPCAP
• PCAP over USB
• Extended logging —>
• On
• Off
• Phone
• SIP
• H.323
• Network Traffic
• Yes
• No
Admin Menu in the Handset. Other menus are described in User Manual, WLAN Handset,
31 May 2012 / Ver. A 39
Configuration Manual
WLAN Handset
9. Administration
TD 92923EN
9.2
Quick Access to the Handset’s Device Information
For quick access to device information, short codes can be used from the idle menu. To display this information, enter the following codes in the handset.
Information
Software version
Hardware version
IP address
Subnet mask
Default gateway
MAC address
Current BSSID
Current ESSID
Current RSSI
Current channel
Site survey functions
Code
*#34# > Software
*#34# > Hardware
*#34# > Network info
*#34# > Network info
*#34# > Network info
*#34# > Hardware
*#76#
*#76# or *#34#
*#76#
*#76#
*#77#
NOTE: Other settings and information can be found on the internal web administration
page, refer to chapter 8. Handset Internal Web Administration Page on page 36.
9.3
LED indications
The following table shows the LED indications that are used for the handset.
LED indication
None
Green, fixed
Green, flashing, slow
Orange, fixed
Orange, flashing
Red, fixed
Red, flashing
Red, flashing, slow:
Description
Switched off.
Handset fully charged and in charger.
Switched on, but not in charger.
Charging
Low battery
Software error. Service needed.
Very low battery
No network connection.
31 May 2012 / Ver. A 40
Configuration Manual
WLAN Handset
10. Troubleshooting
TD 92923EN
10.
Troubleshooting
This section contains information on how to solve common operational problems, and information on warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
If other users have similar problems, there may be a system error.
10.1 Fault Symptoms
If any of the following Fault Symptoms occur, follow the instructions below.
Fault
The display stays dark
There is no ring signal
Connected call but no sound or one way sound
Voice quality is bad
Probable cause Action or comment
Low battery level or faulty handset.
Charge the battery. If the handset does not work after charging, contact the system administrator.
“Ringer off“ icon is on, or ringer volume is set to silent, or faulty handset.
Press and hold the Mute key, or increase volume (in the handset, select Settings > Sound & Alerts >
Volume) or contact the system administrator.
IP adressing fault, or muted or bad speaker/ microphone
1) Note the IP address of the handset. Turn the handset off and ping the IP address. If something is found, the problem is an IP address conflict.
2) Check if the handsets are muted.
3) Use a headset to eliminate bad speakers/microphone.
Increased traffic load or interference.
1) Check if QoS is working in both directions. Voice traffic should be prioritized on both the LAN and the
WLAN.
2) Connect to other phones (wired, analogue or external) to determine if it is the other end that may cause bad quality.
3) Do a site survey and check for areas with under/over coverage and other interfering 802.11 systems.
4) Do a network performance test to ensure the wired LAN/backbone has adequate capacity.
5) Use a spectrum analyser and look for non 802.11 interference.
31 May 2012 / Ver. A 41
Configuration Manual
WLAN Handset
Fault
Battery life is bad
10. Troubleshooting
TD 92923EN
Probable cause
DTIM might not be set correctly.
U-APSD is not used.
Action or comment
1) Check “Beacon interval” and
“DTIM” settings in the AP.
2) Verify the coverage, since low signal strength will make the handset to constantly search for other APs and thereby consuming more power.
3) Use a sniffer and check the amount of broadcast traffic that is transmitted on the WLAN.
4) Check if correct models of the chargers are used.
5) Verify with another battery.
6) If the system is supposed to use
U-APSD for voice calls check the voice power save mode parameter in the PDM.
10.2 Display Information
The following error messages can be shown in the handset display:
Display shows
No access
Probable cause Action or comment
The handset is in range, but has no access rights.
Handset has found and associated to the WLAN
(a wireless network with the configured SSID and correct security settings).
But it cannot connect to the gatekeeper.
Switch off the handset and then switch it on again. If this does not work, contact the system administrator.
1) Check if the handset has an IP address by entering the “Network info” screen. If not check the WEP key if used or WPA/WPA2 passphrase.
2) If using WEP, double-check the key if the handset has no IP address.
If you have a wireless sniffer, configure it to the correct key and try to decode packets both from and to the handset.
3) Check the Gateway address. Try to ping the gateway from another
PC.
31 May 2012 / Ver. A 42
Configuration Manual
WLAN Handset
10. Troubleshooting
TD 92923EN
Display shows Probable cause Action or comment
No network.
(The handset beeps once a minute with a low tone followed by a high tone
(during max 30 minutes).
If the vibrator is enabled, it vibrates after the last beep.)
The handset is out of coverage, or faulty handset.
The handset cannot find the wireless infrastructure with settings matching those configured in the handset.
The beeps can be stopped with the mute button. Then go into range.
Note: When re-entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system.
If this does not work, contact the system administrator.
1) Check the SSID. The SSID configured in the handset must be identical to the SSID configured in the system infrastructure.
2) Check the security settings. The security settings, that is, authentication and encryption must match the settings in the system infrastructure.
3) Check for 802.11d multi regulatory domain settings. The handset (software version 2.x.x) must be able to detect in which country it is located to use the correct channel and transmit power settings. Later versions have a parameter specifying if 802.11d should be used or not. This is provided by the infrastructure according to the 802.11d standard.
4) Check which channels are used.
The handset uses by default channel
1, 6 and 11. If the infrastructure is configured to use any other channel, change it to use only 1, 6 and 11 as this is the recommended setting.
5) Check that the correct Network
(A, B, C or D) setting is selected.
SERVICE NEEDED
Parameters corrupt
Faulty handset.
Select the reset option on the middle soft key. If this is not available or the problem persists send the handset for service.
Note: This display message is only shown in
English.
Enter PIN code Phone lock is activated.
Enter the required PIN code. If the
PIN code has been lost, enter a new
PIN code via the PDM or do a factory reset via the PDM.
Battery low, charge now The battery level is low.
Charge the handset, or replace or charge the battery.
31 May 2012 / Ver. A 43
Configuration Manual
WLAN Handset
10. Troubleshooting
TD 92923EN
Display shows
Phonebook is not available at the moment.
Probable cause
The phonebook is not activated or does not respond.
Voice mail number not defined
There is no Voice mail number defined in the handset.
Action or comment
Try again later or if the fault persists do a factory reset via the admin menu or via the PDM.
Note that it may take several minutes for the phonebook to be available if there are many entries in
Contacts and/or company phonebook.
Define a Voice mail number via the
PDM.
10.3 Troubleshooting from the handset Internal Web Administration Page
It is possible to view statistics for Voice and WLAN connectivity and to create debug and error logs from the internal web administration page. The logs and the statistics can then be interpreted by your supplier.
2
3
1 In a web browser, enter the handset´s IP address to access the internal web administration page for the handset. The IP address can be found in the handset´s menu (Settings >Device info >Network info).
Click the “Troubleshoot“ button.
If needed, enter administration user name and administration password to access further pages.
Default user name and password for an administrator:
• User name: admin
• Password: changeme
In the Troubleshoot view, the following can be shown (see figure 7 ):
• Debug log
• Error log
• Voice calls statistics
• WLAN connectivity statistics
Figure 7.
Troubleshoot page
31 May 2012 / Ver. A 44
Configuration Manual
WLAN Handset
11. Related Documents
TD 92923EN
11.
Related Documents
Data Sheet, WLAN Handset
Quick Reference Guide, WLAN Handset
User Manual, WLAN Handset
Data Sheet, DP1 Desktop Programmer for WLAN Handset
Data Sheet, Portable Device Manager (PDM), Windows version
Installation and Operation Manual, Portable Device Manager,
Windows version
TD 92920EN
TD 92921EN
TD 92922EN
TD 92925EN
TD 92895EN
TD 92881EN
31 May 2012 / Ver. A 45
Configuration Manual
WLAN Handset
12. Document History
12.
Document History
For details in the latest version, see change bars in the document.
Version Date
A 31 May 2012
Description
First version
TD 92923EN
31 May 2012 / Ver. A 46
Configuration Manual
WLAN Handset
Index
A
Audio adjustment .................................................... 21
C
Central Phonebook .................................................. 27
certificate ................................................................... 20
certificates .................................................................... 7
Company Phonebook .............................................. 26
F
Factory reset ............................................................. 11
H
I
Headset configuration ............................................ 22
Import Contacts........................................................ 26
Installation.................................................................... 6
L
LED indications ......................................................... 40
P
PDM ................................................................................ 2
Profiles ........................................................................ 23
S
Shortcuts.................................................................... 24
Site Survey Tool........................................................ 24
T
TFTP ............................................................................. 10
TD 92923EN
31 May 2012 / Ver. A 47
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project