RCA 1104 Slimline Memory Phone User’s Guide
Below you will find brief information for Slimline Memory Phone 1104. This phone boasts Caller ID with memory for up to 50 calls, allowing you to see who called even when you missed the call. It features memory dialing for frequently called numbers and supports both tone and pulse dialing. Enjoy convenient features like adjustable ringer volume and handset volume, ensuring optimal usability.
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Slimline Memory Phone
User’s Guide
Please read this manual before operating product for the first time.
Visit the RCA web site at www.rca4phones.com
Model 1104
Visit the RCA web site at www.rca4phones.com
Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Industry Canada (I.C.) Notice
This product meets the applicable Industry Canada technical specifications.
Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada.”
The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.''
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak.
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal
Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the
• telephone company.
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
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Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of
Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.Privacy of Communications may not be ensured when using this product.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Introduction
Your telephone is designed to give you flexibility in use and high quality performance. To get the most from your new telephone, we suggest that you take a few minutes right now to read through this instruction manual.
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
Before You Begin
Parts Checklist
Make sure your package includes the following items:
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.
Modular telephone line jack wall plate
Important Installation Information
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Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
Handset Layout
MEM
(memory button)
REDIAL
(button)
*TONE
(button)
STORE
(button)
FLASH
(button)
Ringer
Volume
1104
Printed in China
10-36
Handset Back
DIAL
(button)
DELETE
(button) volume switch display
OPTIONS
(button)
REVIEW
(+)/(-)
(button)
Installing the Batteries
IMPORTANT: You will have approximately 60 seconds to replace the batteries before the memories stored in the handset are lost. Please read the instructions before replacing the batteries and have the batteries ready to be inserted beforehand. As a precaution, you may want to write down any stored information you do not want erased.
Your Caller ID phone uses 3 AA-size alkaline batteries for receiving and storing
Caller ID records and for the numbers you use for memory dialing.
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If the telephone line cord is connected, disconnect it from the wall.
Open the battery compartment door with your finger or thumb.
Battery compartment
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Insert 3 AA-size alkaline batteries (not included) as shown on the diagram inside the compartment.
Replace the battery compartment door.
Re-attach the line cord to the wall and check your memory locations. If installation takes longer than 60 seconds, you should re-set your memory locations.
IMPORTANT: If you’re not going to use the telephone for more than
30 days, remove the batteries because they can leak and damage the unit.
Setting Up the Caller ID Menu
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IMPORTANT: Do not plug the telephone into the wall jack while setting up the Caller ID menu because an incoming call may invalidate the information not yet saved.
Place the handset in the cradle on the base.
Press the menu button. SETORappears in the display.
Press either which are:
(+) or (-) button to scroll among the 7 menu screens,
SET OR
Local Area Code (default - - -)
Regional AC’s-1 (default - - - - - - - - -)
CID LANGUAGE (default English)
SELECT CONTRAST (default 3)
T/P DIAL MODE (default tone)
EXIT SETUP
NOTE: You may press dial anytime to exit the Caller ID Set Up menu. If no buttons are pressed within 10 seconds, the phone automatically exits the Caller ID Set Up menu and returns to the
NO CALLS summary screen.
Local Area Code
The telephone uses the programmed area code to determine the number format to display when a valid Caller ID signal is received. It is also used for the Dialback feature.
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Press the menu button. SETorappears in the display.
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Press the(+) button until LOCAL AREA CODE:_ _ _ appears in the display.
To enter or change the area code, press the menu button. The display shows the area code stored in memory. The left-most digit, or a minus sign (-) flashes, indicating the unit is ready to accept the area code entry.
Press the(+) button and select a number from 0-9 in ascending order.
Or press the(-) button to select numbers from 9-0 in descending order.
Press the menu button to advance to the next digit.
After the 3rd and last digits entered, press the menu button to store the area code and go to the next setting.
NOTE: If you make a mistake, you can simply repeat the previous steps until your area code is set.
Regional Area Codes for 10-Digit Dialing
Like the Local Area Code, the telephone uses the programmed area codes to determine the number format to display when a valid Caller ID signal is received. Calls that match any of the programmed regional area codes are displayed as 10 digits. This is helpful in areas that have multiple or overlapping area codes and require 10-digit dialing.
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Press the menu button. SETORappears in the display.
Press the(+) button until REGIONAL AC’S-1: _ _ _ _ _ _ _ _ _ shows in the display.
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To enter or change the area code, press the menu button. The display shows the area code stored in memory. The left-most digit, or minus sign
(-), flashes, indicating the unit is ready to accept the area code entry.
Press the(-) button, and select a number from 9-0 for the first digit of the area code.
When the desired digit is flashing, press the(+) button to advance to the next digit.
Press the menu button again to enter the next three-digit regional area code and repeat steps 4 and 5 until all the REGIONAL AC’S-1 (RAC#1) and
REGIONAL AC’S-2 (RAC#1) are entered. A total of 6 sets of Regional Area
Codes may be entered.
Press the menu button to store the setting and return to the REGIONAL
AREA CODE display.
Press dial to exit.
CID Language
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This setting allows you to display Caller ID display prompt messages in
English, French or Spanish.
Press the menu button. SETORappears in the display.
Press the(+) button until CID LANGUAGE appears in the display.
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Press the menu button to show the current language setting. The default is English.
Press the(+) or(-) button to change the language.
Press the menu button to store the language and return to the CID
LANGUAGE display.
Select Contrast
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This adjustment allows you to select the contrast of the display.
Press the menu button until SETORappears.
Press the (+) button until SELECT CONTRAST appears in the display.
Press the menu button to show the current contrast setting. There are 5
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levels of contrast, with the default set to 3.
To decrease the contrast, press(-). To increase the contrast, press(+).
Press the menu button to store the contrast setting and return to the
SELECT CONTRAST display.
T/P Dial Mode
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This adjustment allows you to select Tone (touch-tone) or Pulse (rotary) dialing.
Press the menu button until SETORappears.
Press the (+) button until T/P DIAL MODE appears in the display.
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Press the menu button to show the current dial mode. The default is set to tone.
To change the dialing mode, press the(+) or(-) button. The display will alternate between the two dialing modes.
Press the menu button to store the dialing mode and return to the T/P
DIAL MODE display.
Exit Setup
To immediately exit the setup mode, select the EXIT SETUP menu and press the menu button.
REMINDER: The time and date is programmed automatically when the first Caller ID record is successfully received after the unit is setup.
Telephone Basics
Connecting the Telephone Line
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Plug the long straight line cord into a modular wall telephone jack.
Place the handset in the cradle.
NOTE: The unit is properly installed if you pick up the handset and hear the dial tone. Otherwise, recheck all the installation steps.
Wall Mount Installation
Your telephone may also be mounted on a wall plate (not included).
NOTE: In desktop or wall mount mode, you may want to wrap the excess telephone line cord around the mounting bracket on the telephone of the base
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Feed the line cord through the groove and wrap the cord around the track on the bottom of the base.
Feed the line cord through the groove on the opposite side of the track, and plug the end into the modular telephone jack.
Slip the mounting holes (on the bottom of the base) over the wall plate posts and firmly slide the unit down into place.
Adjusting the Ringer Volume
You may control the ringer volume level with the switch located on the side of the base.
= ringer tone will be loud
= ringer tone will be low
= telephone will not ring
Adjusting the Volume
You may control the listening level with the VOLUME switch, which has three levels. It remains at the last level set until you change it.
Redialing a Number
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If you want to call the last number you dialed again (up to 32 digits), use the redial feature.
Pick up the handset.
Press the redial button.
The last number called is automatically redialed.
Using One Touch Redial
If the last call you dialed was busy, you can redial it immediately by just pressing the redial button and without hanging up the handset.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID
Service.
This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time.
Current time Current date New calls
Caller ID number
Caller ID name
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the flash button to put the current call on hold and answer the incoming call.
Press flash again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 50 most recent calls you received so you can see who called while you were unavailable. When the 51st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your last review show as NEW in the display. Calls that have not been previously reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records:
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Press either the(+) or(-) down button to view the newest call record.
Press the(-) button to scroll through the call records from the most
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recent to the oldest.
Press the(+) button to scroll through the call records from the oldest to the newest.
When all of the messages have been viewed, START/END appears in the display.
Deleting CID Records
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To delete the record showing in the display, press the delete button once.
To delete all records while reviewing, press and hold the delete button until ERASE ALL? shows in the display, then press the delete button again to confirm.
Dialing Back
When reviewing Caller ID records, you may dialback the phone numbers shown on the display by pressing the dial button.
NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call, press the dial button to adjust the number, and try again.
If you programmed your local area code in the setup menu
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Use the(+) and(-) buttons to scroll to the number you want to dial.
If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.
If you see a number with 11 digits (i.e. 1-234-555-1234), then the call received was not from your area code.
Press the dial button and the display shows PICKUP or ADJUST. A 10 second timer also starts in the upper right side of the display, letting you know the time remaining until the unit returns to the Summary Screen. If you adjust the number to be dialed, the timer automatically resets itself.
To adjust the phone number, press the dial button. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press the dial button repeatedly to scroll through the
7, 10, and 11-digit numbers.
7-digits: 7-digit telephone number (i.e.
555-5555)10-digits: 3-digit area code + 7-digit telephone number (i.e.
425-555-5555)
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11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e.
1-425-555-5555)
To dial the displayed number, pick up the handset before the timer reaches 0. NOW DIALING shows in the display and the number is dialed.
If you did not program your local area code in the setup menu
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Use the(+) and(-) buttons to display the number you want to dial. You
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will only see 10-digit numbers (i.e. 234-555-1234).
See steps 2 through 4 in the above section to complete the dialback sequence.
NOTE: IF PICKUP PHONE shows on the display, no other changes to the number can be made. The information sent from the telephone company is known to be a valid number to dial back (available only in limited areas). Once you pickup the phone, the number is automatically dialed.
Memory
Before you store a telephone number in memory, make sure the dialing mode is correctly set for the type of service you have. The default dialing mode is tone (touch-tone), so if you have pulse (rotary) service, you must first change the dialing mode. See “T/P Dial Mode.”
Storing Frequently Called Numbers
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Pick up the handset.
Press the store button.
Push the desired memory location button (0-9).
Press the store button.
Use the handset number keys to enter the telephone number (up to
16-digits) and press the store button.
Hang up the handset.
NOTE: If you make a mistake, use the delete button to delete wrong digits.
Changing a Stored Number
Repeat the storage sequence above. The new number replaces the old number at the memory location.
Erasing a Stored Number
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Pick up the handset.
Press the mem button.
Press the(+) or(-) buttons for the desired memory location to be erased.
Press and hold delete for three seconds until the number in the display is erased.
Hang up the handset.
NOTE: If you want to erase more than one location, use the 5 (+) or 6 (-) arrow buttons to scroll to each memory location you want to erase.
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Dialing Frequently Called Numbers
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Pick up the handset and press the mem button.
Press 0-9 for the memory location. The number dials automatically.
OR
Pick up the handset and press the dial button.
Press the(+) or(-) buttons for the desired memory location.
Press the dial button to dial the number.
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Press dial button while the handset is still in the cradle.
Press the(+) or(-) buttons for the desired memory location, lift the handset and the number dials automatically.
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Reviewing Numbers Stored in Memory
Press the store button.
Press 0-9 for the memory location. The number shows on the display.
Copy Caller ID Memory to User Memory
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Pickup the handset.
Press the(+) or(-) buttons to display the number you want to copy.
Press the store button.
Press 0-9 for the memory location. The display flashes if the memory location is occupied.
Press the store button twice to replace the new information with the old, or press the (+) or(-) buttons to select an empty location. The number is automatically stored.
Press the hook switch to exit.
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Copy Redial Memory to User Memory
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Pickup the handset.
Press store.
Press 0-9 for the memory location. Press the(+) or(-) buttons to select a different location. The display flashes if the memory location is occupied.
Press the store button again to confirm.
Press the redial button, and then press the store button again.
Press the flash button or the hook switch to exit.
Storing a Pause in Memory
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The redial button has dual functionality. It becomes a pause button if the
store button is pressed first. It is valid only when storing a number into memory. Use the redial button to insert a pause when a delay is needed in an automatic dialing sequence. For example, when you must dial a 9 to get an outside line, or when you enter codes to access your long distance company.
You may need to adjust the length of the pause. It can be adjusted from 1 to
9 seconds. The default setting is 4 seconds.
Pickup the handset.
Press the store button.
Press the redial button.
Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
Press store again.
Press the flash button or the hook switch to exit.
Chain Dialing
This process allows you to dial a succession of stored numbers from separate memory locations. This is useful when you must dial several sequences of numbers, such as with frequent calls via a telephone company long distance provider.
For example Memory location
Local access number of long distance company 6
Authorization code (ID) 7
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Long distance phone number 8
Pick up the handset.
Press the mem button and then press 6.
When you hear the access tone, press the mem button and then press 7.
At the next access tone, press the mem button and then 8.
TIP: Wait for the access tones before pressing the next mem button, or your call may not go through.
Using Flash
This feature is used to activate customer calling services available through your local phone company, such as Call Waiting. These services generally require an extra monthly fee. If you subscribe to any of these services, please refer to the phone company’s instructions on how to use flash.
To answer an incoming call while having a conversation:
• After you hear the Call Waiting tone, press and release the flash button.
The first call is placed on hold while the second call can be answered.
To return to your first call and put the second call on hold:
• Press and release flash again. The first call can continue while the second call is put on hold.
Using Temporary Tone Dialing
If you have pulse service, you can temporarily change from pulse to tone service. After dialing the telephone number, press and release the *tone button on the telephone. This allows access to phone services that require a tone, such as banking and long-distance services. After you hang up the handset, the telephone automatically returns to pulse service.
Caller ID Display Messages
The following special messages indicate the status of a message or the unit:
NO CALLS
UNKNOWN CALLER
LOW
BLOCKED CALL
START/END
CALL WAITING
REPT
The caller memory is empty.
The incoming call does not have Caller ID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number is not available.
Battery power level is low. Please replace the batteries as soon as possible in order to maintain Caller ID operation.
The incoming caller is registered as “Private
Number” and Caller ID information is withheld.
You are at the beginning or the end of the
Caller ID memory log.
If you subscribe to Call Waiting Caller ID
Service, this icon flashes when you receive a call while you are on the phone.
Repeat call message. Indicates that a new call from the same number was received more than once.
NEW Indicates call or calls have not been reviewed.
Troubleshooting Tips
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No dial tone.
• Check all cabling to make sure that all connections are secure and not
• damaged.
Check the hook switch: Does it fully extend when handset is lifted from cradle?
No display
Replace batteries.
Make sure the batteries are properly installed.
No information is shown after the phone rings
• In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company.
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• Be sure to wait until the second ring before answering.
Phone does not ring
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Make sure ringer switch is set to HI.
You may have too many extension phones on your line. Unplug some extension phones.
Check for a dial tone. If there is no dial tone see solutions for “No dial tone.”
Other party cannot hear you
• Make sure extension phones are on the hook at the same time you’re using the phone. It is normal for the volume to drop when additional extension phones are used at the same time.
Cannot dial out
• Make sure the T/P dialing mode is set to the type of phone service you are subscribed to.
Warranty Assistance
Your sales receipt will be required to demonstrate proof of purchase in order to validate your warranty eligibility. You may want to attach either the original, or a photocopy, of your sales receipt to this booklet for future reference.
If this product was received as a gift, it is suggested you jot down the date of gift receipt, as this information will be valuable should service be required during the warranty period. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
Purchase Date or Date Received as Gift ________________________________
Name of Store ____________________________________________________
For instructions on how to obtain warranty service, you may call Customer
Care at 1-877-722-4908 or you may visit our website at www.rca4phones.
com. If you prefer, you may write to us at:
Supreme Power USA LLC
PO Box 501045
Indianapolis IN 46250-1045
Please do not send products to this address as it only adds delays in service and may result in lost or damaged product. This PO BOX is for written communication only.
If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
Limited Warranty
What your limited warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase. Please retain your sales receipt, as that will act as your proof of purchase in order to validate warranty status.
What we will do:
• Provide you with a new or, at our option, a refurbished exchange unit of same or similar model. The exchange model is under warranty for the remainder of the original product's one year warranty, or 90 days from the date the replacement product was shipped to you, whichever is longer.
How to get service:
• Call Customer Care at 1-877-722-4908. Please have your product with you and please have your model number and date code available when calling us. The model number and date code can be found on the underside of the base unit.
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If you are within your limited warranty period and it is determined that service is required:
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We will ask that you properly pack your product to avoid shipping damage. We recommend that you use the original carton and packing materials.
We will ask you to include with your product the following: o Your name, return shipping address and daytime phone number handwritten or typed on a sheet of paper o A legible copy of your sales receipt ( please do not send the original sales receipt )
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Ship your product prepaid, to the address we provide. We suggest shipping your product via a traceable carrier, as we are not responsible for lost, mis-directed or damaged shipments. You may want to write the date shipped, carrier and tracking number here: _____________________
_____________________________________________________________
Upon receipt of your product we will validate your product is under warranty and if determined your product is warranty eligible, we will ship to you a new or, at our option, a refurbished exchange unit of same or similar model. This exchange unit will be shipped to you at no cost.
What your limited warranty does not cover:
• Customer Instruction. (Your Owners Manual provides information regarding operating and install instructions. Additional information may be obtained by contacting the retailer )
Installation and set up service adjustments.
Batteries.
Damage from misuse, neglect, unauthorized repair.
Products which have been modified or incorporated into other products
Products that have been serviced by an unauthorized servicer.
Products purchased or serviced outside the USA or Canada.
Acts of nature, such as but not limited to, lightning damage.
Limitation of Warranty:
•
•
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE
TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY SUPREME POWER USA
LLC, ITS AGENTS, EMPLOYEES, RETAIL DEALERS OR INDEPENDENT
CONTRACTORS SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SUPREME POWER
USA LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the USA or Canada:
This warranty does not apply. Contact your dealer for warranty information.
Product Registration:
• Please complete and mail the Product Registration Card packed with your product or visit www.rca4phones.com to register your new product.
Product registration is not required for warranty coverage but does allow us to contact you should it be necessary.

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Key features
- Caller ID with 50-call memory
- Memory dialing for frequently called numbers
- Adjustable ringer and handset volume
- Tone and pulse dialing compatibility