RCA 1123-1WTGA User's Guide

Desktop Speakerphone
with Amplified Volume
and Tone Control
User’s Guide
Please read this manual before operating
product for the first time.
Visit the RCA web site at www.rca4phones.com
Model 1123
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information,
the US number and Ringer Equivalence Number (REN) for the equipment.You
must,upon request,provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to
your telephone line and still have all of these devices ring when your
telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain
of the number of devices you may connect to your line as determined
by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product.It is designed to be connected to a compatible
modular jack that is also compliant.See installation instructions for details.
Notes
• This equipment may not be used on coin service
provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may
not be able to use your own telephone equipment if you are on
a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this product does not disable your
alarm equipment.If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that
temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance;
2
(2) afford you the opportunity to correct the situation; and (3) inform you of your
right to bring a complaint to the Commission pursuant to procedures set forth in
Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and Regulations. If
these changes are expected to affect the use or performance of your telephone
equipment , the telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product . If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
• Re o r ie nt o r re lo c at e and inc re a se t he s ep arat io n bet we e n t he
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit
different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer
or an experienced radio/television technician for additional suggestions. Also, the
Federal Communications Commission has prepared a helpful booklet , “How To
Identify and Resolve Radio/TV Interference Problems.” This booklet is available from
the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock
number 004-000-0034 5-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party
responsible for compliance could void the user ’s authority to operate the
equipment.
3
HearingAidCompatibility(HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment.This equipment should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter. IndustryCanada(I.C.)Notice
This product meets the applicable Industry Canada technical specifications.
Le présent materiel est conforme aux specifications techniques applicables
d'Industrie Canada.”
The Ringer Equivalence Number is an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices
does not exceed five.
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de
terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison
d'une interface peut consister en une combinaison quelconque de dispositifs, à la
seule condition que la somme d'indices d'équivalence de la sonnerie de tous les
dispositifs n'excède pas 5.''
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment , basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury to persons, including
the following: 1. Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
pool. 2. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning. 3. Do not use the
telephone to report a gas leak in the vicinity of the leak.
LIGHTNING
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
A
A
SIGN
“DANGEROUS
INSIDE
N
4
M/
K
Table of Contents
Equipment Approval Information.....2
Interference Information ..................3
Hearing Aid Compatibility (HAC).........4
FCC RF Radiation Exposure
Statement................................................4
Introduction ...........................................6
Before You Begin ................................7
Parts Checklist .................................................7
Telephone Jack Requirements ...............7
Memory ................................................15
Storing A Number In Memory ……….......15
Adding A Pause To The Dialing
Sequence ........................................................15
Changing A Stored Number ................16
Dialing A Number From Memory.............16
Troubleshooting Guide ......................16
General Product Care ........................17
Warranty Assistance .........................17
Limited Warranty ...............................18
Installation ........................................7
Important Installation Guidelines ……...7
Base Layout ............................................8
Back & Side Views ..................................9
Installing The Phone .........................10
Connecting the Telephone Line……..10
Wall Mounting ...........................................11
Telephone Operation .......................12
Speakerphone ...........................................12
Placing Call .................................................12
Handset ........................................................12
Speakerphone ...........................................12
Answering a Call .......................................12
Handset ........................................................12
Speakerphone ………................................13
Volume .........................................................13
Amplified Audio ...........................................13
Audio Tone Control ....................................14
Mute ..................................................................14
Flash .................................................................14
Redial ...............................................................14
5
Introduction
CAUTION: When using telephone equipment , there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
This phone is designed for those individuals with mild to severe hearing loss.
The unit is designed to control the volume of the phone as well as the
frequencies that fit your hearing. It has an Audio Tone control allowing you
to customize the phone to your preference frequency from 600Hz to 3KHz.
The phone is designed with unique features to protect the hearing in your
family. You will be able to switch between automatic and manual
amplification modes to protect your hearing from being exposed to
dangerous sound levels.
Please read this manual very carefully before using your 1123 and
keep it for future reference. If you have any questions or problems, consult the
Troubleshooting Tips for the solution.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
REDIA L
ST OR E
2
5
8
0
ABC
4
7
GHI
P QR S
*
TONE
JKL
TUV
O PER
DEF
MNO
3
6
WXYZ
PAUSE
EXIT /
F L ASH
#
+
MUT E
A M P L I FY
VOL U M E
Base
Handset
Desktop pedestal
Coiled cord
Line cord
Telephone Jack Requirements
To use this phone, you need an RJ11C type
modular telephone jack, which might look like the
one pictured here, installed in your home. If you
don’t have a modular jack, call your local phone
company to find out how to get one installed.
Wall plate
telephone
line jack
Installation
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave oven, heating appliances, and direct sunlight .
• Avoid areas of excessive dust, moisture, and low temperatures.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
BaseLayout
M1/M3
memory buttons
M2/M4
memory buttons
M2
M3
M4
AUDIO TONE
CONTROL
U
M1
ABC
GHI
4
7
PQRS
TONE
button
*
TONE
JKL
TUV
OPER
2
5
8
0
DEF
=
REDIAL button
STORE
STORE button
# PAUSE button
MNO
EXIT/FLASH
button
WXYZ
PAUSE
EXIT/
FLASH
MUTE
+
VOLUME
SPEAKER button
3
6
9
#
R EDIAL
AMPLIFY
VOLUME button
MUTE button
AMPLIFY button
Back & Side Views
Volume
Override Switch
TEL. LINE
OFF
AMPLIFY Override
Switch
LINE jack
RINGER VOL
(HIGH/LOW/OFF)
switch
(BACK VIEW)
RINGER PITCH
(HIGH/LOW)
switch
(SIDE VIEW)
Installing the Phone
Connecting the Telephone Line
NOTE: The unit is shipped from the factory
for placement on a level surface.
1. Choose an area near a telephone wall jack (RJ11C), and place your cordless
telephone on a level surface, such as a desktop or tabletop, or you may
mount it on the wall.
2. Plug one end of the telephone
line cord into the Line jack at
the back of the base and the
other end into a modular jack.
3. If you have another device
(example, an additional auxiliary
phone or data modem) need
to be connected to the unit ,
please connect it to the Data
jack on the back of the unit .
4. Connect one end of the coiled handset cord to the jack on the handset.
5. Plug the other end of the coiled handset cord to the jack on the base.
6. Adjust the RINGER VOLUME switch to the desired setting: HIGH, LOW or OFF.
The unit is properly installed if you pick up the handset and hear the dial
tone. If you don’t hear a dial tone, recheck all the installation steps.
Wall Mounting
To detach the desktop pedestal:
1. Rotate the hook 180°. (Refer to Dia.1A)
2. Plug one end of the straight
telephone line cord into the jack
on the bottom of the base.
3. on the bottom of the base unit if
you’ve opened them before.
4. Feed the line cord through the groove
and plug the end into the modular
telephone jack. Excess telephone line
can be stuffed into the recess area
on the bottom of the Base Unit .
5. Slip the mounting holes (on the bottom
of the base) over the wall plate posts
and firmly slide the unit down into place.
180°
(Dia.1A)
Telephone Operation
Speakerphone
For hands-free operation and convenience, this unit is equipped with a
speakerphone.
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone might
pick up these sounds and prevent the speakerphone from
going into the receiving mode when you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or
next to a cabinet, which can generate an echo effect.
Note the following guidelines when using the speakerphone:
• The speakerphone works similar to a two-way radio in that you can only
listen or talk at one time.
• Stay reasonably close to the phone so that you can be clearly heard by the
person to whom you are talking.
• You can adjust the speaker volume by adjusting the volume ( or )
buttons while speakerphone is in use.
• The speakerphone indicator comes on when the speakerphone is in use.
Placing a Call
Handset
1. Pick up the handset and listen for a dial tone.
2. Dial the number you want to call.
3. When finished, hang up the handset.
Speakerphone
1. Press the speaker button on the base and listen for a dial tone.
2. Dial the number you want to call.
3. When finished, press the speaker button to hang up.
Answering a Call
NOTE: Make sure the ringer switch is set to HI or LO, or the phone
will not ring. The visual ring indicator will flash at all settings.
Handset
1. When the phone rings, pick up the handset.
2. When finished, hang up the handset.
Speakerphone
1. When the phone rings, press the speaker button to answer a call.
2. When finished, press the speaker button to hang up.
You may switch between the speakerphone and the handset during the dialing
process or anytime during a conversation. Speakerphone to Handset -Pick up
the handset to disable the speakerphone. The speakerphone indicator turns
off. Handset to Speakerphone -Press the speaker button, and then hang up
the handset.The speakerphone indicator turns on and the handset is disabled.
Volume
You can control the volume of both the handset receiver and the
speakerphone.
While using the handset or speakerphone, you may adjust the volume to
the desired listening level by using the volume ( or ) buttons. Handset
volume has 4 levels for adjustment and Speaker volume has 8 levels.
Amplified Audio
You may press the amplify button to temporarily boost the
volume of the handset receiver during a call. To return to normal
levels, press the button again. Volume levels will also return
to normal when handset is replaced on base after call.
The “AMPLIFY” button controls the increased volume
level and audio tone of the handset.
1. Press the volume ( or ) button to minimum, pick up the handset and press
the amplify button to turn on the incoming voice amplifier. The indicator
around the button illuminates.
2. Adjust the volume by pressing the volume ( or ) button. When the amplify
button is pressed , an extra level of amplified volume is added providing up to
40dB of gain and level control. In standard use, the amplifier
turns off whenever you hang up the telephone. If you want the amplifier to
turn on whenever you pick up the handset , slide the Amplify Override switch
located at the back of the unit to ON.
NOTE: AMPLIFY feature is possible in both Handset and Speaker
Mode.
WARNING: This Product is designed for users with hearing
disabilities and automatically amplifies the volume to the
highest level when the Amplify Override switch is set to “ON”.
If you wish to prevent the automatic amplification, please turn
the Amplify Override switch located on the back of the set to “OFF”.
Audio Tone Control
The phone’s Audio Tone Control boosts the sound of the frequency range
from 600Hz to 3KHz to compensate for the ear’s limited sensitivity in the
range.
1. To turn on the Audio Tone Control, press the “amplify” button after you
pick up the handset , or any time during the a call. The indicator around
the button illuminates.
2. To adjust the setting, rotate the Audio Tone Control to select the specific
frequency range.
3. To turn off the Audio Tone Control press the “amplify” button and the
indicator light turns off.
Mute
Use the mute button to interrupt a phone conversation to talk
privately with someone else in the room. A conversation can be
muted while using the speakerphone, handset or neck loop.
1. Press the mute button. The mute indicator illuminates.
2. Press mute again to turn it off.
Note: Switching from speakerphone to handset cancels mute.
Flash
Press the flash button to activate customer calling services such as call
waiting or call transfer, which are provided by your local phone company.
Redial
You may redial the last number you called by pressing
the redial button after you get a dial tone.
NOTE: The Redial feature holds in memory the last phone number
you dialed (as many as 32 digits). If you pressed any numbers
after dialing the phone number, (for example, when accessing a
voice-menu system) those numbers also are redialed.
Memory
Store as many as 4 numbers in memory for easy dialing. They can be stored
the one-touch memory on the top of the Base unit.You can use the space
provided to either write the name of your contacts or stick pictures for easy
recognition.
Storing a Number in Memory
1. Pick up the handset or press SPEAKER.
2. Press the STORE button.
3. Dial the number to be stored (up to 16 digits).
4. Press the STORE button.
5. Select and press any of the one-touch Memory Location buttons.
6. Hang up the phone or press the SPEAKER button.
Adding a Pause to the Dialing Sequence
Use the #pause button to insert a delay in the dialing sequence when storing
a number, for example, when you need to dial 9 to get an outside line.
Pause function is enabled when the #pause button is pressed and held for 2
seconds.
Press and hold #pause button at the point in the dialing sequence in which a
pause is required.
The pause time is approximately four seconds, if additional time is needed,
press and hold the #pause button again.
Changing a Stored Number
Follow the same steps as “Storing a Number into Memory.” The new numbers
will overwrite the existing numbers.
Dialing a Number from Memory
You can dial numbers from memory when using the handset or speakerphone.
When you get a dial tone, press the one-touch memory button for the number
you want to dial.
Troubleshooting Guide
No dial tone
• Check installation:
Make sure the telephone line cord is connected to the base unit and the
wall phone jack.
• Check the hook switch. Make sure it fully extends when the handset is lifted
from the cradle.
• You must have touch-tone service on your line to use this phone. If you do
not know what type of service you have, check with the phone company.
• Make sure speakerphone indicator comes on (if using speakerphone.)
• Unplug the phone, wait 30 seconds, and plug the phone back in. Then lift
the handset to check the dial tone.
• Connect another phone to the same modular jack; if the second phone
doesn’t work, the problem might be with your wiring or local service.
• Place the handset in the base for at least 20 seconds.
Phone doesn’t ring
• Make sure ringer switch is set to LO or HI.
• You may have too many extension phones on your line. Unplug some
extension phones.
• Check for a dial tone. If there is no dial tone, see solutions for “No dial tone.”
Low handset or speaker volume
• Check the receiver or speaker volume settings.
Can’t be heard by other party
• Make sure phone cord is securely plugged in.
• Make sure extension phones are on the hook at the same time you’re using
the phone. It is normal for the volume to drop when additional extension
phones are used at the same time.
Memory dialing
• Make sure you entered numbers correctly. (See “Memory.”)
• Make sure the telephone is properly installed. Pick up the handset and
listen for the dial tone. If you don’t hear the dial tone, recheck or repeat the
installation steps.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps ).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a later
date.
WarrantyAssistance
Your sales receipt will be required to demonstrate proof of purchase in order to
validate your warranty eligibility. You may want to attach either the original,
or a photocopy, of your sales receipt to this booklet for future reference.
If this product was received as a gift, it is suggested you jot down the date
of gift receipt, as this information will be valuable should service be required
during the warranty period. If the equipment is causing harm to the telephone
network, the telephone company may require that you disconnect the
equipment until the problem is resolved.
Purchase Date or Date Received as Gift
Name of Store
For instructions on how to obtain warranty service, you may call Customer
Care at 1-877-722-4908 or you may visit our website at www.rca4phones.
com. If you prefer, you may write to us at:
Supreme Power USA LLC
PO Box 501045
Indianapolis IN 46250-1045
Please do not send products to this address as it only adds delays in service
and may result in lost or damaged product.This PO BOX is for written
communication only.
If the equipment is causing harm to the telephone network, the telephone
company may require that you disconnect the equipment until the problem is
resolved.
LimitedWarranty
What your limited warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase. Please retain your sales receipt , as that
will act as your proof of purchase in order to validate warranty status.
What we will do:
• Provide you with a new or, at our option, a refurbished exchange unit of
same or similar model. The exchange model is under warranty for the
remainder of the original product’s one year warranty, or 90 days from the
date the replacement product was shipped to you, whichever is longer.
How to get service:
• Call Customer Care at 1-877-722-4908. Please have your
product with you and please have your model number and
date code available when calling us. The model number and
date code can be found on the underside of the base unit .
If you are within your limited warranty period and
it is determined that service is required:
• We will ask that you properly pack your product to avoid shipping damage.
We recommend that you use the original carton and packing materials.
• We will ask you to include with your product the following:
o Your name, return shipping address and daytime phone number
handwritten or typed on a sheet of paper
o A legible copy of your sales receipt ( please do not send the original
sales receipt )
• Ship your product prepaid, to the address we provide. We suggest
shipping your product via a traceable carrier, as we are not
responsible for lost, mis-directed or damaged shipments. You may
want to write the date shipped, carrier and tracking number here:
• Upon receipt of your product we will validate your product is under
warranty and if determined your product is warranty eligible, we will
ship to you a new or, at our option, a refurbished exchange unit of same
or similar model. This exchange unit will be shipped to you at no cost .
What your limited warranty does not cover:
• Customer Instruction. (Your Owner’s Manual provides information
regarding operating and install instructions. Additional
information may be obtained by contacting the retailer)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse, neglect, unauthorized repair.
• Products which have been modified or incorporated into other products
• Products that have been serviced by an unauthorized servicer.
• Products purchased or serviced outside the USA or Canada.
• Acts of nature, such as but not limited to, lightning damage.
Limitation of Warranty:
• THIS L I M I T E D WARRANTY I S THE ONLY WARRANTY
A P P L I C A B L E TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES O F
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY SUPREME
POWER US A LLC, ITS AGENTS, E M P L O Y E E S , RETAIL DEALERS OR
INDEPENDENT CONTRACTORS SHALL CREATE A GUARANTY OR
IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT A S PROVIDED UNDER T H I S WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SUPREME POWER
USA LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND
LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE
OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA or Canada:
This warranty does not apply. Contact your dealer for warranty information.
Product Registration:
• Please complete and mail the Product Registration Card packed with
your product or visit www.rca4phones.com to register your new
product . Product registration is not required for warranty coverage
but does allow us to contact you should it be necessary.
VisittheRCAwebsiteatwww.rca4phones.com
Please do not send any products to the Indianapolis address listed in this
manual or on the carton. This will only add delays in service for your product.
1123
Printed in China
10-35