Model 25951 Series 5.8 GHz Cordless Handset Speakerphone Answering System User’s Guide Interference Information Installation This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). •Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. •Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/ television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.” For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Voice Time/Day Stamp 1. Make sure the answering system is ON. 2. Press and hold the day/check button on the base to set the day of the week. 3. Press and hold the hour button on the base to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM. 4. Press and hold the min button on the base to set the minute. The time advances in 5-minute intervals, or tap and release to advance in 1 minute intervals. Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 5.8 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 5.8 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems. Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. Speaker Volume Use the speaker volume (- / +) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum. Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. battery pack red wire PRESS DOWN FIRMLY black wire 4. Insert the battery pack. 5. Close the battery compartment by pushing the door up until it snaps into place. Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. US Number is located on the cabinet bottom. REN Number is located on the cabinet bottom. 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Model 25951 00007110 (Rev. 0 Dom E) 05-49 Printed in China ATLINKS USA, Inc. 10330 North Meridian Street Indianapolis, IN 46290 © 2006 ATLINKS USA, Inc. Trademark(s) ® Registered Marca(s) Registrada(s) THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. 2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base. SEE MARKING ON BOTTOM / BACK OF PRODUCT 4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. The unit will take 20 seconds to register and verify its security code. READY shows in the display. Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. 5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised. CAUTION: Use only the ATLINKS USA, Inc. 5-2512 power adapter that came with this unit. Using other power adapters may damage the unit. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Wall Mounting 1. Turn the base over. Before You Begin 2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the bottom of the base. Then push down and snap the pedestal into place. Parts Checklist (for 25951xx1 model) Make sure your package includes the items shown here. 3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit down into place. (Wall plate not included.) Base Layout Base Handset battery pack This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. Handset Wall mount bracket Telephone line cord AC power adaptor Belt clip For Model 25951xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. For Model 5951xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above. Wall plate Telephone Jack Requirements NOTE : If desired, gather the extra telephone line and power adaptor cord and store inside the wall mounting pedestal. Answering System Setup Battery compartment cover To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in Modular your home. If you don’t have a modular jack, call your local telephone phone company to find out how to get one installed. line jack Reviewing the Announcement Press and release the announce button to review your outgoing announcement. Use the RINGS TO ANSWER switch on the back of the base to set the number of times you want the phone to ring before the answering system answers the call. You may choose 3 rings, 5 rings, or TOLL SAVER (TS). NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there ARE new messages, OR the unit answers after the 5th ring if there ARE NO new messages. Handset Layout RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. Sample Outgoing Announcement Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks. Rings to Answer CAUTION: Your new GE telephone system is EXPANDABLE up to a total of 4 handsets (by purchase of optional Model 25901 handset with charge cradle) 1. Make sure the answering system is ON. 2. Press and hold the announce button on the base. 3. Begin speaking after you hear the beep. 4. Release the button when you finish your announcement. NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. • Press the answerer on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages. NOTE: The answering system displays “- -” when it is off. Setting the Voice Prompt Language The default voice prompt language is English. To change the answering system’s voice prompt language, press and hold the skip button for two seconds. The unit announces “SELECCIONADO ESPANOL” (Spanish selected). NOTE: To change to English, press and hold the skip button again for 2 seconds. The unit announces “ENGLISH SELECTED”. NOTE: In remote access mode, the system follows the selected language. The voice prompt language cannot be switched remotely. Handset Setup There are eight programmable menus available: Language, Handset Name, Area Code, Ringer Volume, Ringer Tone, Tone/Pulse, Transfer and Default Setting. During programming, you may press the MENU/Mute button at any time to go to the next option. To exit the menu, keep the previous setting and return to the standby mode, press the *EXIT/TONE button. Display Language 1. Press the MENU/Mute button until 41ENG 2FRA 3ESP shows in the display. 1ENG is the default. 2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to enter your selection. 3. Press MENU/Mute again to save. Handset Name 1. Press the MENU/Mute button until ENTER NAME shows in the display. HANDSET 1 is the default. 2. Use the touch-tone pad to enter the name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. NOTE: If you make a mistake, use the DELETE/Channel button to backspace and delete one character at a time. 3. Press MENU/Mute again to save. Local Area Code 1. Press the MENU/Mute button until AREA CODE - - - shows in the display. - - - is the default. 2. Use the touch-tone pad on the handset to enter your three digit area code. 3. Press MENU/Mute again to save. NOTE: If you make a mistake, press the DELETE/Channel button to erase a wrong number. Ringer Volume 1. Press the MENU/Mute button until RINGER 41 HIGH shows in the display. 1 HIGH is the default. 2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll to 1 HIGH, 2 LOW, or 3 OFF. 3. Press MENU/Mute to save. NOTE: If you turn the ringer OFF, RINGER OFF shows on the display. Storing CID Records (In CID Memory) Ringer Tone Page 1. Press the MENU/Mute button until RINGER TONE 401 shows in the display. 01 is the default. Press the page button on the base. The handset beeps continuously for about 2 minutes until you press the TALK/CALL BACK button on the handset or the page button on the base. You can choose from either ringtones (01-03) or melodies (04-13). 2. Use the cid/vol ( - or + ) button on the handset to select from 01 to 13. 3. Press MENU/Mute to save. This feature assists in locating a misplaced handset. NOTE: You may still page the handset when the ringer is off. Tone/Pulse Ringer high/low/off Shortcut 2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll to 1 TONE or 2 PULSE. 1. Press the #RINGER/PAUSE button to go to the RINGER VOLUME menu. RINGER 41HIGH shows in the display. 1HIGH is the default. 1. Press the MENU/Mute button until 41 TONE 2 PULSE shows in the display. 1 TONE is the default. 3. Press MENU/Mute to save. Transfer ON/OFF In order to use the Call Transfer feature (applicable ONLY with additional handsets), you must have the Transfer ON/OFF set to ON through the menu of each handset. 1). Press the MENU/Mute button until TRANSFER 41OFF shows in the display. 1OFF is the default. 2) Use the cid/vol (- or +) button or the touch tone pad on the handset and select 2ON. 3) Press MENU/Mute again to save.. Default Setting 1. Press the MENU/Mute button until DEFAULT 4NO shows in the display. NO is the default. 2. Use the cid/vol ( - or + ) button on the handset to scroll to YES or NO. 3. Press MENU/Mute to save. You will hear a confirmation tone. Cordless Phone Basics Charge/In Use Indicator The phone is ON when the TALK/CALL BACK indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators flash when you receive a call. Answering a Call 1. When the phone rings, pick up the handset and press the TALK/CALL BACK or SPEAKER button. 2. When finished, press the TALK/CALL BACK or SPEAKER button again or place the handset on the base cradle to hang up. Making a Call 1. Pick up the handset and press the TALK/CALL BACK or SPEAKER button. Wait for the dial tone. The call timer starts counting minutes and seconds in the display. 2. Dial a telephone number. 3. When finished, press the TALK/CALL BACK or SPEAKER button again or place the handset on the base cradle to hang up. NOTE: In case of power failure, the handset may display UNAVAILABLE when the TALK/CALL BACK or SPEAKER button is pressed. You must then place the handset on the main base for 20 seconds to reset the unit. Pre-dialing 1. Make sure the phone is OFF (not in TALK mode). 2. Dial a telephone number (the number you dial shows in the display). NOTE: If you make a mistake dialing the number, use the DELETE/ Channel button to backspace and erase the wrong number, and enter the correct number. 3. Press the TALK/CALL BACK or SPEAKER button on that handset. The number automatically dials and the call timer starts counting the minutes and seconds in the display. Apart from the setting in the main menu, there is a shortcut to set the ringer. Make sure the phone is OFF (not in talk mode). 2. Use the cid/vol ( - or +) button or the touch-tone pad on the handset to scroll to 1HIGH, 2LOW or 3OFF. TIP: Do not use the TALK/CALL BACK button to activate custom calling services such as call waiting or you’ll hang up the phone. Channel Button While talking on the phone, it may be necessary for you to manually change the channel to improve reception and reduce noise or static on the line. Press and release the DELETE/Channel button to move to the next clear channel. Exit Press the *EXIT/TONE button to cancel any command you initiated. As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records: 1. Make sure the phone is OFF (not in talk mode). 2. Press the cid/vol (-) button to review the newest CID record. Volume 1. Make sure the phone is OFF (not in TALK mode). When the phone is ON (in TALK or SPEAKERPHONE mode) press the cid/vol ( - or + ) button to adjust the listening level. Choose from four volume settings. VOL 1 is the lowest volume and VOL 4 is the highest volume. Mute Use mute during a phone conversation to speak privately and off-line with a third party. 1. Press the MENU/Mute button. MUTE shows in the display. The party on the telephone will not hear you. 2. Press the MENU/Mute button when finished. Switching between the Speakerphone and Handset Dialing a CID Number 2. Use the cid/vol ( - or + ) button to display the desired record. 3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically. NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call, press the FORMAT/Transfer button to adjust the number, and try again Available formats include: Number of digits Explanation Example 1. If you are using the handset earpiece and want to switch to the speakerphone, press the SPEAKER button, you can then press SPEAKER button again to end conversation. Eleven digits long distance code “1 ” +3-digit area code +7-digit telephone number. 1-317-888-8888 2. If you are using the speakerphone and want to switch to the handset earpiece, press the TALK/CALL BACK button, you can then press the TALK/CALL BACK button again to end conversation. Ten digits 3-digit area code + 7-digit telephone number. 317-888-8888 Seven digits 7-digit telephone number. 888-8888 Temporary Tone The feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing enables pulse (rotary) service phone users to access touch tone services offered by banks, credit card companies, etc. For example, when you call your bank you may need to enter your bank account number. Temporarily switching to touch tone mode allows you to send your number. 1. Dial the telephone number and wait for the line to connect. 2. When your call is answered, press the *EXIT/TONE button on the handset to temporarily change from pulse dialing to tone dialing. Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory. 1. Make sure the phone is OFF (not in talk mode). 2. Use the cid/vol (- or +) button to scroll to the desired CID record. 3. Follow the automated instructions to get the information you need. 3. Press the MEMORY button. 4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing mode. 4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that memory location. You will hear a confirmation tone. Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. Time Date Number of calls NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and you must confirm replacement by pressing the MEMORY button. NOTE: Press the *EXIT button once to keep the previous setting (making no changes) and return to the menu. NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal user memory. The handset will display UNABLE TO STORE. To Replace a Stored CID Record 1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the memory location, REPLACE MEMO? shows in the display. 2. Press the Memory button again, and the new CID record replaces the old memory in that location. You will hear a confirmation tone. Deleting a CID Record Redial Use the FLASH/answerer/Call wait button to activate custom calling services such as call waiting, which are available through your local phone company. Reviewing CID Records 3. Press the cid/vol (+) button to review the oldest CID record first. NOTE : You may enter up to 32 pre-dial digits. Flash You may review the stored information at any time. Calls received since your last review show as NEW in the display. Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display. 3. Press the #RINGER/PAUSE button to save your selection. You will hear a confirmation tone. 4. When finished, press the TALK/CALL BACK or SPEAKER button again to hang up. While the phone is ON (in TALK or SPEAKERPHONE mode), press the Redial button to redial the last number you dialed (up to 32 digits). - OR While the phone is OFF (in standby mode), press the Redial button and then the TALK/CALL BACK or SPEAKER button to redial the last number. If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted. 1. Make sure the phone is OFF (ot in TALK mode). 2. Use the cid/vol ( - or + ) button to display the CID record you want to delete. Caller ID phone number Caller ID name 3. Press DELETE/Channel. The display shows DELETE CALL ID? 4. Press DELETE/Channel again to erase the record and the next Caller ID record shows in the display. You will hear a confirmation tone. NOTE: Press the *EXIT key to return to the standby mode. Deleting All CID Records 1. Make sure the phone is OFF (not in TALK mode). 2. Use the cid/vol ( - or + ) button to display any Caller ID record. 3. Press and hold the DELETE/Channel button until DELETE ALL? shows in the display. 4. Press DELETE/Channel again to erase all records. You will hear a confirmation tone. The display shows NO CALLS. NOTE: Press the *EXIT key to return to the standby mode. Memory The Number For Each handset can store up to ten 24-digit numbers with up to 15-character names in memory for quick dialing. This memory feature is in addition to the CID memory log, which stores up to 40 CID records in each handset. Long distance access number 7 Authorization code 8 Use the handset to screen calls even when you can’t hear the answering system. When the answering system picks up: Frequently called long distance number 9 1. Press the FLASH/answerer/Call wait button to access the answering system. Storing a Name and Number in Memory 1. Make sure the phone is ON (in TALK or SPEAKERPHONE mode). 2. Listen as the caller leaves a message. 2. Press the Memory button and then press 7. 3. Press the TALK/CALL BACK button to speak to the person or press the FLASH/ answerer/Call wait button to stop screening the call. 1. Make sure the phone is OFF (not in TALK mode). 2. Press the Memory button. 3. Press the desired memory location (0 through 9) or use cid/vol ( + or - ) to scroll to the desired memory location. NOTE: If the memory location is occupied, the memory location number and stored name and telephone number shows in the display. If the memory location is empty. EMPTY shows in the display. 4.Press the Memory button again. The display shows ENTER NAME. NOTE: If you don’t want to enter the name, skip step 5. 5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. NOTE: If you make a mistake press the DELETE/Channel button to backspace and erase the wrong character(s) or number(s). 6. Press the Memory button to save the name. The display shows ENTER TEL NUMBR. 7. Use the touch-tone pad to enter the telephone number you want to store (up to 24 digits). NOTE: The system treats PAUSES as delays or spaces in the dialing sequence. Memory Location 3. When you hear the access tone, press the Memory button and then press 8. 4. At the next access tone, press the Memory button and then 9. TIP: Wait for the access tones before pressing the next Memory button, or your call may not go through. Answering System Operation This section discusses the buttons and features on the answering system. Messages Indicator The messages indicator shows you how many messages you have received, and the indicator blinks when new messages are received. The answerer on/off button must be ON in order for the messages indicator to work. NOTE : The answering system displays “- -” when it is turned off. Screening Calls from the Base 1. Wait for the caller to begin leaving a message (to determine who is calling). 2. To speak to the caller, pick up the handset, and press the, TALK/CALL BACK button. The answering system automatically stops recording when you activate the handset or pick up an extension phone. TIP: Make sure the volume on the base is set loud enough to hear your incoming calls. Message Playback The messages indicator on the base lets you know when you have messages. To play messages, press PLAY/STOP. 8. Press Memory again to store the number. You will hear a confirmation tone. While a message is playing, you may do the following: Storing the Last Number Dialed • Press PLAY/STOP to stop the message playback. 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the Redial button. 3. Press the Memory button to store the number. You will hear a confirmation tone. To replace an old number with a new redial number: 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the Redial button. 3. Press the Memory button, and REPLACE MEMO? shows in the display. 4. Press the Memory button again to replace the old number with the new number. You will hear a confirmation tone. Inserting a Pause in the Dialing Sequence of a Stored Number If a pause is needed to wait for a dial or access tone, press the #PAUSE/RINGER button to insert a delay in dialing sequence of a stored number (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) pause shows in the display as a P, and each pause counts as one digit in the dialing sequence. Changing a Stored Number • Press and release 7 (review) to restart the current message; continue pressing and releasing 7 (review) to review previous messages. • Press and release 8 (skip) to go to the next message. Memory Full When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages. Erasing Messages You may erase messages three ways: one message at a time from the base; all messages from the base; or one message at a time from the handset or a phone in another location. 1.To erase one message at a time from the base: 1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. 2. Press the Memory button, and REPLACE MEMO? shows in the display. • Press PLAY/STOP on the handset (the 2 button). The message plays. 3. Press the Memory button to store the number. You will hear a confirmation tone. • Press erase (the 0 button) to erase the message during message playback. Reviewing and Deleting Stored Numbers 1. To review stored numbers, press the memory button, and use the cid/vol ( - or + ) button to scroll to the memory location, or press the corresponding number key for a desired memory location (0-9). 2. When the data shows in the display, press the DELETE/Channel button. The display shows DELETE? 3. Press DELETE/Channel again to delete the data. The display shows DELETED. Dialing a Stored Number 1. Make sure the phone is ON by pressing the TALK/CALL BACK button. 2. Press the Memory button. 3. Press the memory location (0-9). The number dials automatically. - OR 1. Make sure the phone is OFF (not in TALK mode). 2. Press the Memory button. 3. Use the touch-tone pad or the cid/vol ( - or + ) button to scroll to the number you want to dial. 4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically. Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers, such as calling card calls to a frequently called long distance number. Each part of the sequence is dialed from memory. The following example shows you how to use chain dialing to make a call through a long distance service: NOTE: Erased messages cannot be restored. Leaving a Memo Use the memo feature to leave a message. 1. Press and hold the memo button on the base. You must hold the button until you finish recording the memo. 2. Begin speaking after you hear the beep. 3. Release the memo button when finished. Remote Access You may access the answering system with the cordless handset or from any tone-dial compatible telephone. Cordless Handset 1. Press the FLASH/answerer/Call wait button to access the answering system. 2. Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key. For example, to play messages: • Press the FLASH/answerer/Call wait button. The display shows ANSWERER REMOTE. • Press 2 (PLAY/STOP). • When you are finished listening to your messages, press the FLASH/answerer/Call wait button again. Page signal Low battery warning Troubleshooting Tips Caller ID Solutions NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system, enter your 3-digit security code after you hear the beep. Accessing the Answering System from Another Location NOTE: The RBRC seal on the battery used in your ATLINKS USA, Inc. product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United States. Please call 1-800-8-BATTERY for information or contact your local recycling center. Display Messages The following messages show the status of the phone or help you set up and use your phone. No display • Fully charge (for 16 hours) or replace the battery. • If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet. Unplug the AC power converter from the unit and plug it back in. • To see Caller ID information in your display, you must be subscribed to Caller ID service through your local telephone company. Caller ID incomplete • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. You can access your answering system from any touch-tone phone by entering your 3-digit security code after you hear the outgoing announcement. ANSWERER REMOTE Indicates the handset is accessing the answering system. 1. Dial the telephone number to which the answering system is connected to. BLOCKED CALL Caller information is blocked from transmission. 2. Enter the security code after you hear the tone. BLOCKED NAME/NUMBER Caller name and number is blocked from transmission. 3. Follow the voice menu to use the answering system’s remote functions. DELETE ALL? Prompt asking if you want to erase all Caller ID records. The remote feature lets you perform the following functions: DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record that is shown on the display. DELETE? Prompt asking if you want to erase one of the 10 numbers stored in the phone’s outgoing memory. DELETED Prompt confirming a CID record is erased. EMPTY Indicates a memory location is vacant. END OF LIST Indicates there is no additional information in the Caller ID memory log. • Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. ENTER NAME Prompt telling you to enter a name for one of the 10 memory locations. • The handset might be out of range of the base. Move closer to the base. INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. • Ensure the battery pack is installed correctly. LOW BATTERY Indicates the handset battery is low and needs charging. MESSAGE WAITING Indicates a message is available. NEW Indicates call or calls have not been reviewed. NO DATA No Caller ID information was received. NO CALLS Indicates no calls have been received. PAGING Someone is paging the handset from the base. PLEASE REGISTER Indicates the handset needs to be registered before use. PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN) and cannot be formatted. REPT Repeat call message. Indicates that a new call from the same number was received more than once. TRANSFERRING Indicates the call is being transferred from one handset to another. UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed. UNABLE TO STORE Indicates the CID or memory contents cannot be stored. UNAVAILABLE Indicates the handset is out of range. Or an additional handset is in use. Or there has been a base power failure, in which case you must place all handsets on the main base cradle for 20 seconds to re-register. UNKNOWN NAME/CALLER/ NUMBER The incoming call is from an area not serviced by Caller ID or caller information is not sent. To Review message Play back messages Stop message playback Erase message Skip message Turn off/on answerer Review voice menu options Press this Button 1 2 2 0 (during message playback) 3 4 7 Tip: You can bypass the outgoing announcement by pressing any numbered key on the touch-tone pad while the announcement is playing. Then, you can enter your security code to access the answering system. Changing the Security Code The default security code for accessing the answering system from another location is 1 2 3. You must use the handset to change the security code. With the phone OFF (not in TALK mode), follow these steps: 1. Press the FLASH/answerer/Call wait button to display ANSWERER REMOTE. 2. Press the *EXIT/TONE button. 4. Press the *EXIT/TONE button again. The unit announces the new code, pauses, beeps, and then announces the menu options again. • Press FLASH/answerer/Call wait button to enter into the handset remote access operation. Meaning Signals an incoming call Three short beeps (several times) When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don’t enter the security code within 10 seconds, the phone hangs up. You should erase some messages so the answering system can record new ones. • Press and release the erase button. 3.To erase a message from the handset: A long warbling tone (with ringer on) Memory Full 3. Enter the new 3-digit security code. • Press and hold the erase button until the unit beeps. Signal One beep every 7 seconds • Press PLAY/STOP. The message plays. 2.To erase all reviewed messages from the base: Handset Sound Signals Screening Calls from the Handset Headset and Belt Clip Operation Connecting an Optional Headset to the Handset For hands free operation: 1. Remove the rubber cap covering the headset jack. 2. Connect the headset to the headset jack on the handset. The handset receiver is disabled when the headset is connected. 3. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth. 4. Press the TALK/CALL BACK button on the handset to answer a call or make calls with the headset. 5. To return to normal operation, unplug the headset from the jack. Attaching the Belt Clip To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. Snap the ends of the belt clip into place. Changing the Battery Make sure the telephone is OFF (not in TALK mode) before you replace battery. 1. Remove the battery compartment door. Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages. CL (blinking) The voice time/day stamp needs to be set. - - Answering system is turned off. An (blinking) The system is answering a call. 4. Put the battery compartment door back on. F (blinking) Answering system memory is full. 5. Place handset in the base to charge. Allow the handset battery to properly charge (for 16 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. Six bars (blinking) The system is recording a memo or an announcement. LA (Line Access) External line remote answering system. 2. Disconnect the cord attached to the battery pack and remove the battery pack from the handset. 3. Insert the new battery pack and connect the cord to the jack inside the battery compartment. CAUTION: To reduce the risk of fire or personal injury, use only the ATLINKS USA, Inc. Nickel-Cadmium battery model 5-2548, which is compatible with this unit. Telephone Solutions Handset can not link. • If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register. No dial tone • Check or repeat installation steps • Make sure the base power cord is connected to a working electrical outlet. • Make sure the telephone line cord is connected to the base unit and the modular phone jack? • Make sure the battery is properly charged (for 16 hours). • Did the handset beep when you pressed the TALK/CALL BACK button? Did the in use indicator come on? The battery may need to be charged. Handset does not ring • Make sure the ringer is set to ON, this can be done through the handset setup menu Ringer Volume. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.” You experience static, noise, or fading in and out • Change channels • The handset may be out of range. Move closer to the base. • Relocate the base. • Charge the battery. • Make sure base is not plugged into an electrical outlet with another household appliance. Unit beeps • Place handset in base cradle for 20 seconds to reset the security code. If that doesn’t work, charge the battery for 16 hours. • See solutions for “No dial tone.” • Replace the battery. Memory dialing • Make sure you correctly program the memory location keys. • Make sure you follow the proper dialing sequence. • You may need to reprogram numbers into memory after a power outage or battery replacement. Out of range • Move closer to the base. • Reset the battery. Unplug the battery and plug it in again after five seconds. • Reset the power supply. Unplug the supply and plug it in again after five seconds. Phone with tone service dials out in pulse mode • Make sure phone is in tone dialing mode. Phone won’t dial out with pulse service • Make sure phone is in pulse dialing mode. Handset displays UNAVAILABLE • Place the handset on the main base for reset. • An additional handset is in use. • Move closer to the base.
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