Supported Equipment Manual


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Supported Equipment Manual | Manualzz

Supported Equipment Manual

for the MX6 manufactured by LXE

Copyright

© 1996 - 2006 by Connect, Inc.

All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect Inc., 1701 Quincy Avenue, Suites 5 & 6, Naperville, IL

60540.

Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Connect, Inc. reserves the right to revise this publication and to make changes to it from time to time without obligation to notify any person or organization of such revision or changes.

Trademarks

PowerNet OpenAir™, OpenAir Linux™, OpenAir Windows™, OpenAir 400™,

PowerNet Twin Client™, and PowerNet AirLinc™ are trademarks of Connect, Inc.

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Production

This manual was written, edited, and produced by:

Connect, Inc.

1701 Quincy Avenue,

Suites 5 & 6

Naperville, IL 60540 www.connectrf.com

Printed in the U.S.A.

Please let us know about any errors in this document at: http://207.241.78.223/isoxpert/calltrak.nsf/WebTracking?OpenForm

Table of Contents

Chapter 1 Introduction……………………………………………………………………….……1-1

Description…………………………. ..............................................................................1-1

Picture………………………………................................................................................1-1

Setup Requirements………………...............................................................................1-1

Accessories…………..……………................................................................................1-2

Synchronization Tools……………...............................................................................1-2

Release Notes……………………… ..............................................................................1-2

Chapter 2 ● Terminal Setup ....................................................................................................2-1

Downloading from the WEB…….................................................................................2-1

Running Setup from a Download File ........................................................................2-1

Installation…………………………. ...............................................................................2-2

Running the Manager……………. ...............................................................................2-4

Quick Start…………………………. ...............................................................................2-5

Configuring the Manager....................................................................................2-5

Configuring the Terminal for Download ............................................................2-12

Cold Booting the Terminal................................................................................2-12

Standard Setup……………………..............................................................................2-13

Setup Using Twin Client Manager ....................................................................2-13

Terminal Setup Using Twin Client Menus ........................................................2-19

Authorizing PowerNet.......................................................................................2-21

Software Management…………… .............................................................................2-26

Airloader Auto-Configuration ............................................................................2-26

Mobile Device Manager (MDM) Features.........................................................2-31

Sending Program and Configuration Files to the Terminal...............................2-41

Chapter 3 ● Keypad Configuration .........................................................................................3-1

MX6 43-key Terminal……………..................................................................................3-1

Keypad Figures ..................................................................................................3-1

Keypad Table .....................................................................................................3-5

MX6 56-key Terminal……………..................................................................................3-8

Keypad Figures ..................................................................................................3-8

Keypad Table ...................................................................................................3-12

MX6 35-key Terminal……………................................................................................3-15

Keypad Figures ................................................................................................3-15

Keypad Table ...................................................................................................3-19

Chapter 4 ●

Error Message Resolution Guide.......................................................................4-1

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This page is intentionally blank.

iv

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Chapter 1 ● Introduction

Description

The MX6 mobile computer is equipped with all the features needed for mobile applications, including the Intel

®

X-Scale processor and the Windows Mobile operating system platform, lithium-ion battery technology, and WLAN, WWAN and/or WPAN support.

This wireless mobile computer has a lightweight and ergonomic design, a large ¼ VGA display, and multiple keyboard options. The MX6 is constructed to withstand harsh environments and rough treatment. For more information, visit http://www.lxe.com

.

Picture

Setup Requirements

Installation of PowerNet Twin Client requires, at a minimum, the following:

• A Pentium-class processor

• 32 MB of RAM

• 10 MB of free hard disk space available

• Microsoft Windows Mobile operating system

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1-1

Chapter 1 ● Introduction

Accessories

The following accessories are available to use with this terminal:

• Desktop cradle with auxiliary charging and communications

• Powered vehicle cradle (12-72V)

• Passive vehicle cradle

• 4-slot charger / analyzer

• Holsters

• Cases

• 4-bay communications dock

• AC power supply

• DC power supply (cig. lighter adapter)

• USB / serial interface cables

• 4-slot desktop cradle with Ethernet

• Stylus

Synchronization Tools

At least version 3.1 of ActiveSync is required for desktop synchronization and communication. ActiveSync is freely downloadable from the Microsoft

®

web site a t http://www.microsoft.com/windowsmobile/downloads/default.mspx

.

Release Notes

10/26/2004

The following describes how to disable the native scanner support built into Twin Client for the CE terminals. The most common use of this would be to allow you to use the

"Scan Wedge" instead of the scanner support built into Twin Client.

Note:

Using this method will cause the following scan features not to work in Twin

Client:

Scanner Send Key

Scanner Decoder Control

Scan Data Editing

Scan Data Mapping

Scanner Stripping

Scanner Length Check

Scanner Truncation

Scan Spanning

Scan Ahead

Scanner Binary 128 Option

The reason this happens is that data from the Scan Wedge is "inserted" into the keyboard buffer. To Twin Client this "scanned" data looks like keyed data and it will not execute any of the scan features.

1-2

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The attached DLL at http://www.connectrf.com/Documents/GenericScan.zip

is a special version of the Scan DLL for the terminals that does not open or use the Scan API in any way. If you "replace" this DLL, with the one that is shipped, it will allow you to modify any version of Twin Client for CE devices.

To do this you will need to remove the standard scan DLL from the terminal and modify

Twin Client to use this modified DLL instead.

1. If the terminal is already loaded, please remove the file on the terminal titled:

"H740Scan.dll".

You can use the "explore" option of Active Sync to do this. Please check and delete all occurrences of this file on the terminal. Normally there will be two; one in RAM and one in flash.

2. On the Twin Client Manager PC, find and edit the file named

rffiles.txt.

You will normally find this file in:

C:\PowerNet\TwinClient\Terminal\rfilese.txt

Using a text editor, search this file for;

H740Scan.dll and comment out the line by putting a # in front of it and adding the

GenericScan.dll right below it.

# H740Scan.dll

GenericScan.dll

3. Do a program load and test by hitting the Scan Trigger. If you did this right, the scan trigger WILL NOT turn on the scan beam.

01-31-2005

Release 7.5.1 solves a problem on terminals where the default printer may not be COM1.

The printer on the terminals has been changed from Default to COM1.

06-30-05

Patch Release, Version A

This patch moves in an updated keymap utility that corrects a problem that caused NO

LXE devices to show up in this utility.

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Chapter 1 ● Introduction

This page is intentionally blank.

1-4

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Chapter 2 ● Terminal Setup

Downloading from the WEB

The PowerNet Twin Client software package can be downloaded from the Connect web site at http://www.connectrf.com

. Click on Partner Services and then click on Software

Downloads. Select the file named PowerNet Twin Client for LXE.

Running Setup from a Download File

The downloaded file is a compressed archive. After extraction using a utility such as

WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.

Click on the

Disk1

folder to view the files as shown in the following figure.

Click on the

Setup

application and proceed to the following section entitled Installation for further instructions.

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2-1

Terminal Setup

Installation

The InstallShield wizard runs and presents the following screen.

Click on

Next

to begin the installation process.

2-2

To change the default Destination Location, click on

Browse

and select a location. Then click on

Next

.

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Terminal Setup

The default folder is

PowerNet

. This default may be changed either by selecting an existing program group or by typing in a new name at the prompt. Then click on

Next.

When the installation is complete, reboot the system to initialize the Twin Client software. a. To reboot the system immediately, click on

Finish

. b. To reboot later, click on the option to restart the computer later, and click on

Finish

.

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2-3

Terminal Setup

Running the Manager

The PowerNet Twin Client Manager is the utility that manages the terminal software and configurations.

Select

Start

,

Programs

,

PowerNet

, and

Twin Client Manager

. The PowerNet Twin

Client Manager screen appears as shown in the following figure. This is the administrator's main screen, and all functions are accessed from its menu bar, toolbar, and tabs.

Menu Bar

The menu bar provides access to the functions used to configure the terminals and manage their software.

Toolbar

Found under the menu bar, the toolbar provides shortcuts to major features. The toolbar can be turned on or off by changing the Toolbar parameter found on the

View

menu. The shortcuts available from the toolbar are as follows:

Create a new terminal configuration.

Open an existing terminal configuration.

Save the current terminal configuration.

Download the configuration to the terminal.

Download software to the terminal.

Configure terminals automatically over the wireless network.

View the PowerNet Twin Client Manager version.

The PowerNet Twin Client Manager is now successfully installed and ready for use. The next section provides detailed instructions for quickly configuring the terminal and starting a Telnet session.

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Terminal Setup

Quick Start

This section describes how to prepare the Twin Client Manager and the LXE terminal for a Telnet session with the host. Following an initial serial download, the terminal software and configuration are managed automatically over the wireless network.

Note:

LXE terminals are normally delivered with LXE files pre-installed. However, if the terminal does not have those files installed, refer to instructions at the end of the

Software Management section before proceeding.

Configuring the Manager

The first step is to configure the Twin Client Manager to meet site-specific requirements, and then prepare it for the automatic management of the terminal software and IP addresses. This simple procedure will require only a few minutes to complete.

Setting the Emulation

Click on

Start

,

Programs

,

PowerNet

, and

Twin Client Manager

. Select the

Settings

menu as shown below.

Click on

Emulation

, select the desired emulation, and click on

OK

.

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2-5

Terminal Setup

Setting the Servers

The Servers are the Telnet host systems the terminals will access.

To set these addresses from the

Settings

menu, click on

Servers and then click on

Add

.

Enter the name of each server, its IP address and IP port (normally 23 for Telnet servers), and emulation type. Then click on

OK

.

Repeat this step for each Telnet server the terminals are required to access. If an error is made in the name, IP address, IP port number, or terminal emulation type, click on the line that is in error, and then click on the

Edit

button to make the corrections. Use the

Load

button if you want to load an .svr file. Use the

Save As

button if you want to save your file as an .svr file.

Setting Terminal Operations

Select

Terminal Operation

from under

Settings

in Twin Client Manager.

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Terminal Setup

The option of

Run Airloader on terminal

can be selected and the

Airloader server IP address

can be entered. The Windows/Windows CE options of

Run application at

startup

and

Hide task bar can be selected. Also, there is a CE option

Use GUI menus

and screens that makes the terminal program act more "Windows-like".

The

Code page

setting determines the Windows font code page that will be used on the terminal. The default is zero, which means that the terminal will use the standard Unicode code page. This option is necessary to turn on character sets for foreign languages. For more information on code pages, see the document entitled “Code Pages” at http://www.connectrf.com/faq.htm

.

Click on

OK

after entering information.

Setting Terminal Model and COM Port

To select a specific LXE terminal model, radio type, or

COM

port assignment, click on the

Options

menu as shown.

To maintain compatibility with existing LXE Telnet client keyboard layouts, a specific terminal model must be selected from the Terminal Model window.

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2-7

Terminal Setup

2-8

Saving the Configuration

Click on

File

and

Save As

. Enter a name for this configuration.

For the purposes of this example, the name is vt220

.

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Terminal Setup

Setting Airloader Auto-Configuration

The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options.

Click on the

Airloader

option in the

Tools

menu.

Note:

If the Airloader Auto-Configuration window does not display the options, click on the

Advanced<<

button.

If multiple network adapters are installed on the PC, ensure that the desired network adapter is selected. The adapter selection can be changed by clicking on the

Change

button.

This powerful software management tool is described in detail in Airloader Auto-

Configuration. For now, it is sufficient simply to use it for assignment of the initial terminal configuration and IP address, both of which can be easily changed later. Ensure that all of the check boxes are checked as shown above.

To assign terminal IP addresses automatically over the wireless network, check all of the boxes as shown above. Then click on the

Addresses button and enter the desired range in the

From and

To

boxes as shown in the following figure.

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2-9

Terminal Setup

After setting the address range, click on

OK

to return to the Airloader Auto-Configuration screen and then click on the box next to

Terminal/Group Manager

.

The display expands to show the default terminal group. Next, click on the

New Group

icon and use the

Browse

button to select the configuration file saved earlier.

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Terminal Setup

Check the

Active

box, and the system is now configured to automatically download IP addresses, software, and configuration files to the terminals. Click on the box in the upper right corner to return to the main menu.

Note:

The software does not need to be authorized now. It can be authorized later, after a

Telnet session has been established. The procedure is described in the section entitled Authorizing PowerNet.

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2-11

Terminal Setup

Configuring the Terminal for Download

The terminal download requires a serial connection between the terminal and the PC through a cable. In preparation for this download, connect the cable to the selected serial port on the PC and to the terminal.

On the PC, click on

Start

,

Programs

,

PowerNet

, and

Twin Client Manager

. Under the

Terminal

menu, choose

Send Program Files to Terminal

, as shown in the following screen.

The following screen is displayed.

Choose

Yes at the prompt. The following screen is displayed.

Click on

OK

.

The PC is now configured to download to the terminal.

Cold Booting the Terminal

Following Power

OFF,

press the

ESC

and

CTRL

keys simultaneously, hold for several seconds, and then release.

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Terminal Setup

Troubleshooting

Error Indication

No AirLoad Manager

Found

Possible Cause

AirLoad Manager not active, or not installed on the LAN segment

Corrective Action

Ensure that PC with Twin Client

Manager is on same segment and that

PC is operating. If PC is not on same segment, enter address of PC in response to the terminal prompt.

Same as above. Manager not Active Previously identified

AirLoad Manager is no longer found.

After taking the corrective action, the terminal must be cold booted. A successful wireless connection and download is indicated by the display of the Twin Client main menu shown below.

Twin Client

© 1991-2006, Connect, Inc.

Keypress To Continue

Note:

The date of 2006 is updated on the terminal at the time of a new release.

The terminal is now ready to establish a Telnet session with the host system.

Standard Setup

The default terminal setup is sufficient for most installations. However, to meet sitespecific requirements, it may be necessary to customize terminal operation. The standard setup options simplify this process and can be modified by the following methods:

• Using the Twin Client Manager.

• Using the Twin Client terminal menu system.

This section describes how to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the terminal software.

Setup Using Twin Client Manager

The Twin Client Manager provides a Standard Settings tab for automatic setup of the terminals. Choose

Standard

under the

View

menu. The options within this tab vary according to the emulation selected, each of which is described below.

VT Settings

Select the VT emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

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2-13

Terminal Setup

Then click on the

vt100

or

vt220

selection, as shown below.

Click on

OK

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for VT emulation.

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Terminal Setup

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

On

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.

The default value is

on

(checked).

Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

5250 Settings

Select the 5250 emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

Then click on the

5250

selection, as shown below.

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2-15

Terminal Setup

Click on

OK

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation.

2-16

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

On

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

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Terminal Setup

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock

locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.

The default value is

on

(checked).

Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

3270 Settings

Select the 3270 emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

Then click on the

3270

selection, as shown below.

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2-17

Terminal Setup

Click on

OK

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 3270 emulation.

2-18

Quadrant Mode

This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

On

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock

locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

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Terminal Setup

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.

The default value is

on

(checked).

Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

Terminal Setup Using Twin Client Menus

The Twin Client terminal software provides an internal menu system for configuring parameters on the terminal and switching between Server and Telnet modes. To access this menu system, press uppercase

C

at the startup screen shown below.

Twin Client

© 1991-2006, Connect, Inc.

Keypress to Continue

In thick (Telnet) mode, the following menu appears:

Edit Server/Host IPs

Edit License Key

Switch Client Modes

Run Client Emulator

Exit to OS

In thin (Server) mode, the following menu appears:

Edit Server/Host IPs

Run Site Survey

Switch Client Modes

Run Client Emulator

Exit to OS

Use the

Up-Arrow

and

Down-Arrow

keys to navigate the menu, and press

Enter

to select the highlighted option. Each menu option is described below.

Edit Server/Host IPs

If the host IP address(es) were not pre-configured as described in the Setting the Servers section of Configuring the Manager, or if you wish to change those settings using the terminal menus, select this option and enter up to four Host IP addresses as required.

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2-19

Terminal Setup

Host 0

IP 206.183.67.155

Port 23__

<F3> Save <F7> Quit

Press

F3

to save the configurations.

Edit License Key

The client software can be authorized automatically, as described in the next section,

Authorizing PowerNet. This menu option permits authorization of each terminal manually. Select this option to obtain the terminal's Identification Code, which is used to obtain the Authorization code from the Connect web site, as described in the next section.

The 12-digit value displayed at the top of the terminal screen is the Identification Code for the terminal.

00A0F826E614

Authorization

______________ not authorized

<F3> Save <F7> Quit

Type the Authorization code into the field as it appears on the web site. Punctuation characters, such as the hyphen (-), are required. Press

F3

to save the Authorization code.

Run Site Survey

This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for your terminal.

Switch Client Modes

The PowerNet Twin Client normally operates in Telnet mode, which provides direct connection to Telnet hosts. It can also operate in Server mode, through a PowerNet

OpenAir server. Select this menu option to switch between Server and Telnet modes of operation. Note that the host socket address for the PowerNet OpenAir servers is 1800, which must also be changed in the

Edit Server/Host IPs

menu described above.

Run Client Emulator

After all desired changes have been made, select this option to return to the Twin Client main menu. Then press any key to establish the Telnet session and begin emulation.

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Terminal Setup

Authorizing PowerNet

Each PowerNet Twin Client will run for 30 minutes at a time without authorization.

Uninterrupted operation for a production environment is the result of authorizing the software.

The Twin Client Manager can automatically authorize the terminal over the wireless network if the following requirements are met:

• A PC running Twin Client Manager is connected to the wire LAN segment with at least one access point within range of the terminal.

• The System ID of the PC on which Twin Client Manager is installed has been used to obtain a site license Authorization code from the Connect web site.

To obtain the System ID of the Twin Client Manager, click on the

Authorization

option in the

Tools

menu, as shown below.

The Authorization window is displayed as shown below.

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2-21

Terminal Setup

Your System ID appears in the first box of the screen.

Go to http://www.connectrf.com

.

Click on

Partner Services

. Click on the

Generate

Authorization

icon at the top of the page. Follow the directions on the web site.

Authorized Terminals

The number of terminals authorized, the number of terminals in use, and the number of terminals remaining is provided in the Authorized Terminals box on the lower left side of the screen.

Click on the

Details

button to number the options in the screen below in the order of your priority.

Note:

The terminal may or may not be able to utilize the Formatter feature depending on its Authorization codes.

2-22

Click on an option and move it using the

Up

and

Down

buttons.

Click on

OK

when finished.

The

Manual Authorization

button is an alternate method of obtaining an Authorization code for a terminal. This method does not utilize Airloader, as does the other method.

Click on this button, manually enter your MAC (Media Access Code) address in the screen that appears, and click on

OK

. This enables you to generate individual

Authorization codes.

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Terminal Setup

Add Licenses

The Add Licenses feature is used when adding additional licenses to an already site licensed Twin Client Manager. (i.e. Twin Client Manager is licensed for 10, and the customer purchases another 10 licenses to make a total of 20.)

From Twin Client Manager, choose

Authorization

from under the

Tools

menu. Click on the

Add Licenses

button.

A pop-up box appears with the Machine ID and a space for the additional license’s

Authorization code. Enter the additional license’s Authorization code and click on

OK

.

Use the Machine ID in the pop-up box instead of the original Machine ID to get your

Authorization code.

If adding users, click on the Add Licenses button before generating the Authorization code to get the most current Machine ID.

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2-23

Terminal Setup

Transfer Authorization

The Transfer Licenses feature is used when moving a site license from one PC to another. After Twin Client Manager is installed on a new PC, you will need the

System/Machine ID for it. This ID appears in the first box of the Authorization screen.

From Twin Client Manager, select

Authorization

from under the

Tools menu.

Click on the

Transfer Authorization

button on the old PC. You will be asked for the new

System ID. Enter this new System ID. It will generate an Authorization code for the new PC's Twin Client Manager.

Note:

This feature only works if there are licenses remaining on the old PC.

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Terminal Setup

Listing

Click on the

Listing

button to view Authorization codes used along with corresponding serial numbers.

Click on

OK

when finished.

Click on the

Close

button when finished.

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2-25

Terminal Setup

Software Management

In addition to providing functions for the download of files to the terminal via the traditional serial connection, the Twin Client Manager also provides for the management of terminal software and configurations automatically over the wireless network.

Software Management describes the automated capability in detail. Additional manual operations involving serial download options are described at the end of this section.

Airloader Auto-Configuration

The Airloader Auto-Configuration form is accessed from the Twin Client Manager

Tools

menu. Select

Airloader

.

2-26

Note:

If no options are displayed, click the

Advanced<<

button.

Enabling Automatic Downloads

Click to put a check in the box that allows terminals to be automatically configured via

RF to enable automatic downloading. In the event that another PC on the network is already configured and active, the following warning message is displayed.

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Terminal Setup

Synchronizing Configuration Files

Click to put a check in the Synchronize Configuration Files box to enable automatic synchronization of configuration files on the terminal. When the terminal is cold booted, its configuration files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.

Synchronizing Program Files

Click to put a check in the Synchronize Program Files box to enable automatic synchronization of program files on the terminal. When the terminal is cold booted, its program files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.

Automatic IP Address Assignment

An IP address does not need to be assigned to the terminal. The MX6 terminal will find the Airloader server automatically.

Creating New Groups

New groups, with different configurations, can be created by clicking on

Terminal/Group Manager

, and then clicking the right mouse button as shown.

After the new group has been created, the group settings option becomes available for change, as shown below.

Supported Equipment Manual

May, 2006

2-27

Terminal Setup

After the Configuration File and all of the other parameters have been set, the group is made active by clicking on the

Active

check box.

2-28

Supported Equipment Manual

May, 2006

Terminal Setup

Clicking on the

Thin Mode button will cause all terminals in this group that are currently running in thick mode to be switched to thin mode the next time Airloader is run on the terminal.

Click on the

Schedule

button to view a dialog box for scheduling an automatic Airloader update.

Select the desired time and click on

OK

. Click on

Update Now

and the Airloader “push” capability controls terminals from this end.

Supported Equipment Manual

May, 2006

2-29

Terminal Setup

Setting the Segment

Checking the

Segment button restricts a terminal group to a range of IP addresses. The

IP Address can be any valid address on the segment, as it is used only to identify the segment. The setting of the Net Mask can be used to restrict the range. This feature is useful for segregating terminal groups by location.

Setting Force Reload

Clicking on the

Force Reload

button forces all terminals within a group to be automatically updated. The following warning message appears.

Click on the

Yes

button to force the reload.

Setting the Default Terminal Group

New terminals that have not yet been assigned to any group are initially assigned to the default group in effect when they are cold booted.

Any group can be made the default group by clicking on the group, and then clicking on the right mouse button. Then click on the

Make Default

option.

Reassigning Terminals

After a terminal has been configured and assigned to the default group, it can be reassigned to a new group by clicking on the terminal icon as shown below.

2-30

Then, holding the mouse button down, drag the terminal icon to the desired group.

Supported Equipment Manual

May, 2006

Terminal Setup

Release the mouse button, which reassigns the terminal.

The next time the terminal is rebooted, it will be reconfigured as defined in the group specification.

Mobile Device Manager (MDM) Features

Under

Tools

in Twin Client Manager are the Screen Watcher, Terminal Messenger, and

RF Monitor features.

Note:

The terminal may or may not be able to utilize the Screen Watcher or Terminal

Messenger features depending on its Authorization codes.

Select

Screen Watcher

, enter the terminal’s IP address, and click on

OK

.

A screen will appear with a display resembling the terminal screen.

Supported Equipment Manual

May, 2006

2-31

Terminal Setup

Clicking on the

Font button on the upper left brings up a screen in which you can modify the font settings, as shown below.

2-32

Select

Terminal Messenger

from the

Tools

menu.

You may enter an Address Range in the

From and

To

boxes on this screen. Click on

Add

when finished.

Enter a message to send in the space provided, select the terminal to receive this message by clicking on it in the

Select Terminal(s) column, and click on the

Send

button to send the message of your choice to the terminal of your choice.

See the example of the Terminal Messenger screen below.

Supported Equipment Manual

May, 2006

Terminal Setup

To remove a terminal from the list of terminals receiving your message, click on the terminal number in the

Select Terminal(s)

column, and click on the

Remove

button.

Click on the appropriate button,

Remove All

,

Select All

, or

Unselect All

, to remove all terminals, select all terminals, or unselect all terminals from the

Select Terminal(s)

list.

Note:

Use the

Ctrl

and

Shift

keys to select multiple terminals.

Click on the

Close

button when finished.

Supported Equipment Manual

May, 2006

2-33

Terminal Setup

Select

RF Monitor

from the

Tools

menu.

RF Monitor is an "Over The Air" diagnostic tool. It is used to collect diagnostic trace information from RF terminals running PowerNet Twin Client software.

It runs on a Windows PC and will send a command to the RF terminal to start tracing.

The terminal, when it receives this command, will start sending the trace information over the RF link to the PC that issued the command. This will be written to a file on this

PC that can be sent to us for analysis.

Click on

File

to Select Terminal or to Exit.

Choosing

Select Terminal

allows you to view a log of the terminal’s activity. Enter the

Terminal IP Address and Terminal IP Port, and click on

OK

.

2-34

Supported Equipment Manual

May, 2006

Terminal Setup

Click on

Edit.

Select Find and/or Find Next to search for pieces of information in your log, or select Clear to clear the search.

Click on

Actions

to select Start Monitor or Stop Monitor.

Click on

Tools

to choose Set Debug Levels or Settings.

The options in Set Debug Levels are shown below.

Supported Equipment Manual

May, 2006

2-35

Terminal Setup

The maximum log file size can be set under Settings.

2-36

Click on

View

to show or hide the Toolbar and the Status Bar.

This is the Toolbar. It is found near the top of the screen.

This is the Status Bar. It is found at the bottom of the screen.

Click on

About RF Monitor

under

Help

to view version number information. Click on

About Twin Client Manager

under

Help

in the main menu to view the following screen.

Supported Equipment Manual

May, 2006

Terminal Setup

RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a shortcut to run it. It will run on all versions of

Windows except V3.1 and Windows 95.

1. Move RF Monitor to a Windows PC with Network access to the RF terminal.

2. Run RF Monitor. (Create a shortcut or do a

Start/Run

.)

3.

From the pull down menu, select

File/Select Terminal

.

4. Key in the RF terminal IP address and leave the port at 1802.

5. From the pull down menu, select

Tools/Set Debug Levels

.

Set all levels to 9 except

Datastream and SNA.

Supported Equipment Manual

May, 2006

2-37

Terminal Setup

6.

With the RF terminal sitting at the

Press Any Key

prompt, select

Actions/Start

Monitor

.

7. Press a key on the RF terminal to open a session, and you should see trace data in the

RF Monitor window. When done, end the trace and the file will be named

tnxxx.yyy.log

(where

xxx.yyy

is the last 2 octets of the RF terminal’s IP address) in the directory in which RF Monitor was running.

2-38

Supported Equipment Manual

May, 2006

Terminal Setup

Common Problems with RF Monitor

The trace won’t start.

RF Monitor uses UDP to send commands to the RF device. On busy networks, UDP packets are not always delivered. The terminal can miss the command to start the trace. Below are some things that can be useful. a. Ping the RF terminal from the PC used before starting RF Monitor. (This seems to "open" a path to the terminal.) b. Start the Monitor with the terminal at the

Press Any Key

prompt. (While the terminal is at this prompt, it is not doing much and has a better chance of hearing the start trace command.)

I don't understand what this trace means.

The trace that this tool collects is engineering-level information. It allows an end user to collect information that can be analyzed by Connect engineering.

It will generally be requested by Connect support to help diagnose a reported problem.

To be able to read and understand these completely, you need to have an understanding of:

Supported Equipment Manual

May, 2006

2-39

Terminal Setup

a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF network concepts d. Wired network concepts e. Telnet sessions f. TCP/IP

They are text files that can be read with any editor or viewer and can be useful to end users and integrators, even if they may not have all the requirements above.

I have an intermittent problem and it could happen on any one of my 100

terminals. RF Monitor only does one terminal at a time. What can I do?

RF Monitor is not the right diagnostic tool for this type of problem. PowerNet products have another diagnostic tool that can be used called the "Diagnostic Server".

This tool can be set up to run trace diagnostics on up to 300 terminals at the same time. This tool will be provided as needed for systems under PowerNet support agreement OR by T&M when they are not covered.

It also includes the service of a PowerNet support engineer.

Server Transfer is another feature. From the

Tools

menu, select

Server Transfer

.

The FTP Settings screen appears.

2-40

To send object editor and configuration files from Windows to your Linux box, enter your server address, and click on

OK

.

Supported Equipment Manual

May, 2006

Terminal Setup

Sending Program and Configuration Files to the

Terminal

1

.

Boot the terminal.

2. On the PC, select

Send Program Files to Terminal

from the

Terminal

menu in Twin

Client Manager.

The following screen will appear.

3. Click on

OK

.

The following screen will appear.

4. Click on

OK

.

5. On the PC, choose

Send Configuration Files to Terminal

from the

Terminal

menu in Twin Client Manager.

You will see the following screen.

Supported Equipment Manual

May, 2006

2-41

Terminal Setup

6. Choose

Yes

.

7. Click on

OK

.

The following screen will appear.

2-42

OK

.

9. Warm boot the terminal. To perform a warm boot, press and hold the

Ctrl

and

Shift keys for about 10 seconds and then release.

Under

Terminal

, you may select

Receive File from Terminal

.

Enter the path and file name to receive from the terminal in the Upload File dialog box.

Supported Equipment Manual

May, 2006

The default file is

“ rf.log

”.

Click on

OK

.

Terminal Setup

Supported Equipment Manual

May, 2006

2-43

Terminal Setup

This page is intentionally blank.

2-44

Supported Equipment Manual

May, 2006

Chapter 3 ● Keypad Configuration

1. MX6 43-key Terminal

Keypad Figures

The keypad figures begin on the next page.

Supported Equipment Manual

May, 2006

3-1

Keypad Configuration

3-2

Info

Field-

Lexit

SFT

NUM

ONSCAN vol+ pg↑

▲ volpg↓

► cntrst-

ESC

cntrst+

TAB

Fld Exit

ENT

F11

A

F14

E

a

F1

1

F4

4

F17

F7

i

I

7

Help

FM

Reset

m

M

.

F12

B

F15

F18

J

F20

N

b

F2 F13

c

F3 apost rophe

send

d

2

F5 F16

Erinp

F6 < aste risk end

h

5

G

6

H

j n

F8 F19

8

F10

0

k

F9

L

{

Roll Up

~ l

K

9

Clear

Field+

SReq

O

o

,

P

Roll Down

} /

p

Q

>

NewLine

(

q

U

% semi colon

$

u

V

|

?

EREOF

)

l bra cket

+

:

_ cket

=

r s t

R T

v

^

W grave accent

-

#

w

X

Exclamation

&

x

\ start

Y

y

Z

!

“at” sign

z

backtab

SP

bksp del

CTRL

BLUE

RED

ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

NUM

CTRL

MX6 43-key VT Keyboard

Supported Equipment Manual

May, 2006

Keypad Configuration

SFT

ONSCAN vol+ pg↑

▲ cntrst-

ESC

► eof

ENT

TAB

cntrst+

NUM

volpg↓

F11

A

F14

E

F 21

F1 F12

F 22

F2 F13

F 23

a b

c

1

B

2

F 24

F4

4

F15

F3 apost rophe

send

d

F5 F16 er inp

F6 < aste risk end

h

5

G

6

H

F17 in fo

F7

i

I

7 help f m reset

m

M

.

F18 F8

j

J

8

F20

pa 1

F10

n

N

0

F19 in s

k

K

F9

L

{

d up

~ l

9

Clear

pa 2

SReq

O

o

,

P

pa 3

}

/

p

> new line

q

Q

(

? er eof

)

l bra cket

+

:

_ cket

=

r s t

R T

U

% semi colon

$

u

V

|

“at” sign

v

^

W grave accent

-

#

w

X excla mation

&

\

x

start

Y

y

Z attn le xit home

z

backtab

SP

bksp del

CTRL

BLUE

RED

ALT

Supported Equipment Manual

May, 2006

BLUE

BLUE + RED

RED

KEYTOP

SFT

NUM

CTRL

MX6 43-key 3270 Keyboard

3-3

Keypad Configuration

3-4

SFT

NUM

ONSCAN vol+ pg↑

▲ volpg↓

▼ cntrst-

ESC

► fld exit

TAB

cntrst+

ENT

F11

A

E

F 21 F 22 F 23

F1 F12 F2 F13

a b

c

1

B

2

F14

F 24

F4

4

F15 apost rophe

send

d

F5

F16 er inp

F6 < aste risk end

h

5

G

6

H

F17 in fo

i

I help

f m reset

M

m

.

F7

7

F18

J

N

j n

F8

8

F20 fie ld-

F10

0

F19

in s

k

F9

L

{

roll up

~ l

K

9 clear fie ld+ sreq

O

o

,

P roll down

} /

p

>

new line

q

Q

(

?

er eof

)

l bra cket

+

:

_ cket

=

r s t

R T

U

% semi colon

$

u

V

|

“at” sign

v

^

W grave accent

-

#

w

X excla mation

&

\

x

start

Y

y

Z attn

le xit home

z

backtab

SP

bksp del

CTRL

BLUE

RED

ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

NUM

CTRL

MX6 43-key 5250 Keyboard

Supported Equipment Manual

May, 2006

Keypad Table

S

T

U

V

O

P

Q

R

J

K

L

M

N

F

G

H

I

W

X

Y

Z

/ forward slash

* asterisk

_ underscore

+ addition sign

- dash

: colon

; semicolon

= equal sign

\ backward slash

‘ apostrophe

C

D

E y z

A

B r s t u v w x n o p q j k l m e f g h i a b c d

Keypad Configuration

<a> <a> <a>

<b> <b> <b>

<c> <c> <c>

<d> <d> <d>

<e> <e> <e>

<f> <f> <f>

<g> <g> <g>

<h> <h> <h>

<i> <i> <i>

<j> <j> <j>

<k> <k> <k>

<l> <l> <l>

<m> <m> <m>

<n> <n> <n>

<o> <o> <o>

<p> <p> <p>

<q> <q> <q>

<r> <r> <r>

<s> <s> <s>

<t> <t> <t>

<u> <u> <u>

<v> <v> <v>

<w> <w> <w>

<x> <x> <x>

<y> <y> <y>

<z> <z> <z>

<Sft><a> <Sft><a> <Sft><a>

<Sft><b> <Sft><b> <Sft><b>

<Sft><c> <Sft><c> <Sft><c>

<Sft><d> <Sft><d> <Sft><d>

<Sft><e> <Sft><e> <Sft><e>

<Sft><f> <Sft><f> <Sft><f>

<Sft><g> <Sft><g> <Sft><g>

<Sft><h> <Sft><h> <Sft><h>

<Sft><i> <Sft><i> <Sft><i>

<Sft><j> <Sft><j> <Sft><j>

<Sft><k> <Sft><k> <Sft><k>

<Sft><l> <Sft><l> <Sft><l>

<Sft><m> <Sft><m> <Sft><m>

<Sft><n> <Sft><n> <Sft><n>

<Sft><o> <Sft><o> <Sft><o>

<Sft><p> <Sft><p> <Sft><p>

<Sft><q> <Sft><q> <Sft><q>

<Sft><r> <Sft><r> <Sft><r>

<Sft><s> <Sft><s> <Sft><s>

<Sft><t> <Sft><t> <Sft><t>

<Sft><u> <Sft><u> <Sft><u>

<Sft><v> <Sft><v> <Sft><v>

<Sft><w> <Sft><w> <Sft><w>

<Sft><x> <Sft><x> <Sft><x>

<Sft><y> <Sft><y> <Sft><y>

<Sft><z> <Sft><z> <Sft><z>

<Red><p> <Red><p> <Red><p>

<Red><Blue><h> <Red><Blue><h> <Red><Blue><h>

<Blue><t> <Blue><t> <Blue><t>

<Blue><s> <Blue><s> <Blue><s>

<Blue><w> <Blue><w> <Blue><w>

<Red><s> <Red><s> <Red><s>

<Red><Blue><u> <Red><Blue><u> <Red><Blue><u>

<Red><t> <Red><t> <Red><t>

<Red><x> <Red><x> <Red><x>

<Red><Blue><d> <Red><Blue><d> <Red><Blue><d>

Supported Equipment Manual

May, 2006

3-5

Keypad Configuration

F23

F24

Esc

Shift

Num

Alt

Red

Blue

Ctrl

F16

F17

F18

F19

F20

F21

F22

Tab

Enter

Sp

F9

F10

F11

F12

F13

F14

F15

F1

F2

F3

F4

F5

F6

F7

F8

“ quote

< less than sign

> greater than sign

[ left bracket

] right bracket

{ left brace

} right brace

( left parenthesis

) right parenthesis

? question mark

! exclamation

@ at sign

# pound

$ dollar

% percent

^ carat

8

9

0

4

5

6

7

& ampersand

` grave accent

~ tilde

| vertical bar

. period

, comma

1

2

3

3-6

<Blue><d> <Blue><d> <Blue><d>

<Blue><h> <Blue><h> <Blue><h>

<Blue><q> <Blue><q> <Blue><q>

<Red><Blue><s> <Red><Blue><s> <Red><Blue><s>

<Red><Blue><t> <Red><Blue><t> <Red><Blue><t>

<Blue><l> <Blue><l> <Blue><l>

<Blue><p> <Blue><p> <Blue><p>

<Red><q> <Red><q> <Red><q>

<Red><r> <Red><r> <Red><r>

<Blue><r> <Blue><r> <Blue><r>

<Red><Blue><z> <Red><Blue><v> <Red><Blue><v>

<Red><w> <Red><w> <Red><w>

<Red><u> <Red><u> <Red><u>

<Blue><u> <Blue><u> <Blue><u>

<Red><v> <Red><v> <Red><v>

<Blue><x> <Blue><x> <Blue><x>

<Red><Blue><w> <Red><Blue><w> <Red><Blue><w>

<Red><l> <Red><l> <Red><l>

<Blue><v> <Blue><v> <Blue><v>

<Num><m> <Num><m> <Num><m>

<Num><o> <Num><o> <Num><o>

<Num><a> <Num><a> <Num><a>

<Num><b> <Num><b> <Num><b>

<Num><c> <Num><c> <Num><c>

<Num><e> <Num><e> <Num><e>

<Num><f> <Num><f> <Num><f>

<Num><g> <Num><g> <Num><g>

<Num><i> <Num><i> <Num><i>

<Num><j> <Num><j> <Num><j>

<Num><k> <Num><k> <Num><k>

<Num><n> <Num><n> <Num><n>

<Red><a> <Red><a> <Red><a>

<Red><b> <Red><b> <Red><b>

<Red><c> <Red><c> <Red><c>

<Red><e> <Red><e> <Red><e>

<Red><f> <Red><f> <Red><f>

<Red><g> <Red><g> <Red><g>

<Red><i> <Red><i> <Red><i>

<Red><j> <Red><j> <Red><j>

<Red><k> <Red><k> <Red><k>

<Red><n> <Red><n> <Red><n>

<Blue><a> <Blue><a> <Blue><a>

<Blue><b> <Blue><b> <Blue><b>

<Blue><c> <Blue><c> <Blue><c>

<Blue><e> <Blue><e> <Blue><e>

<Blue><f> <Blue><f> <Blue><f>

<Blue><g> <Blue><g> <Blue><g>

<Blue><i> <Blue><i> <Blue><i>

<Blue><j> <Blue><j> <Blue><j>

<Blue><k> <Blue><k> <Blue><k>

<Blue><n> <Blue><n> <Blue><n>

<Esc> <Esc> <Esc>

<Shf> <Shf> <Shf>

<Num> <Num> <Num>

<Alt> <Alt> <Alt>

<Red> <Red> <Red>

<Blue> <Blue> <Blue>

<Ctrl> <Ctrl> <Ctrl>

<Tab> <Tab> <Tab>

<Ent> <Ent> <Ent>

<Sp> <Sp> <Sp>

Supported Equipment Manual

May, 2006

Keypad Configuration

ErEOF

Erinp

Field exit

Field-

Field+

FM

Help

Home

Info

Insert

Lexit

New line

PA1

PA2

PA3

Page up

Light

On • Scan

Up

Down

Left

Right

Attention

Backspace

Back tab

Clear

Contrast+

Contrast-

Delete

Dup

End

EOF

Page down

Reset

Roll up

Roll down

Send

Start

Sys req

Vol+

Vol-

Note: Red+Blue=White

2.

<Light> <Light> <Light>

<On • Scan> <On • Scan> <On • Scan>

<▲> <▲> <▲>

<▼> <▼> <▼>

<◄> <◄> <◄>

<►> <►> <►>

<Red><Sp> <Red><Sp> <Red><Sp>

<Blue><Sp> <Blue><Sp> <Blue><Sp>

<Red><Tab> <Red><Tab> <Red><Tab>

<Red><Esc> <Red><Esc> <Red><Esc>

<Red><Light> <Red><Light> <Red><Light>

--- <Red><Blue><l> ---

<Red><h> <Red><h> <Red><h>

--- <Blue><Ent> ---

--- <Red><Blue><n> ---

--- <Red><Blue><o> ---

--- <Red><Blue><p> ---

<Red><▲> <Red><▲> <Red><▲>

<Red><▼> <Red><▼> <Red><▼>

<Red><d> <Red><d> <Red><d>

<Blue><y> <Blue><y> <Blue><y>

<Blue><▲> <Blue><▲> <Blue><▲>

<Blue><▼> <Blue><▼> <Blue><▼>

Supported Equipment Manual

May, 2006

3-7

Keypad Configuration

MX6 56-key Terminal

Keypad Figures

The keypad figures begin on the next page.

3-8

Supported Equipment Manual

May, 2006

F24

PF3

Keypad Configuration

SFT

ONSCAN vol+

▲ pg

↑ volpg

▼ cntrst-

ESC

ENT

TAB

cntrst+

INS

F11

1

F1 F12

2

F2 F13 F3

3

F14

SP

backtab

BKSP

F17

4

7

F4

F7

A

a

DEL

F

f

}

Roll↓

K

k

semi colon

%

$

P

p

start

U

u

B

b

Erinp

G

g

{

Roll↑

~

l

L

V

Q

|

> newl

(

q

^

v

.

<

H

F15

F18

6

F6

F9

C

c

F20

8 9

F10

,

0

apost rophe

/

D

d

E

e h

*

m

Reset

M

FM

?

R

r

grave accent

#

W

w

)

5

F5

F8

I

&

X

i

F16

F19

n

N

+

S

[ sign

: s x

\

J

j

!

Field+

@

o

O

_

] sign

t

T

= z

Y

y

Z

CTRL BLUE RED ALT

send end

Field-

BLUE

BLUE + RED

RED

KEYTOP

SFT

MX6 56-key VT Keyboard

Supported Equipment Manual

May, 2006

3-9

Keypad Configuration

PF3

SFT

ONSCAN vol+

▲ pg

↑ volpg

▼ cntrst-

ESC

TAB

cntrst+ eof

ENT

home lexit

INS

SP

F11

F 21

F1 F12

F 22

F2 F13

F 23

F3

1

F14

F 24

F4 F15

2

F5

F16

3

F6

4

5 6

backtab

BKSP

F17

A

a

DEL

F

f

}

pa 3

K

k

% semi colon

$

P

p

start

U

u

B

b

er inp

G

g

{ du p

~

l

L

V

Q

|

> ne wl

(

q

^

v

7

.

F7 F18

F8 F19 F9

C

c

F20

8 9

F10

,

0

apost rophe

/

D

d

E

e

<

H

h

* attn

M

m

reset f m

? )

R

r

_ accent

#

W

w

I

i

pa 1

n

N

+

S

[ sign

: s

&

X

x

\

J

j

! pa

2

@

o

O

_

] sign

t

T

= z

Y

y

Z send end

CTRL BLUE RED ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

MX6 56-key 3270 Keyboard

3-10

Supported Equipment Manual

May, 2006

Fld Exit

Home

PF3

Keypad Configuration

SFT

ONSCAN vol+

▲ pg

↑ volpg

▼ cntrst-

ESC

TAB

cntrst+ fld exit

ENT

home

A lexit

INS

F11

F 21

F1 F12

F 22

F2 F13

F 23

1

F14

F 24

F4 F15

2

F5

F16

3

4

5 6

SP

backtab

BKSP

F17

7

F7 F18

F8 F19

a

DEL

F

f

} roll

K

k

semi colon

%

$

P

p

start

U

u

B

b

er inp

G

g

{ roll

~

l

L

V

Q

|

> ne wl

(

q

^

v

.

F3

F6

F9

<

H

C attn

M

m

reset f m

?

R

r

grave accent

#

W

w

)

F20

c

8 9

F10

,

0

apost rophe

/

D

d

E

e h

*

I

i

fie ld-

J

j

N

n

+

S

[ sign

: s

&

X

x

\

! fie ld+

@

o

O

_

] sign

t

T

= z

Y

y

Z

CTRL BLUE RED ALT

send end

BLUE

BLUE + RED

RED

KEYTOP

SFT

MX6 56-key 5250 Keyboard

Supported Equipment Manual

May, 2006

3-11

Keypad Configuration

Keypad Table

Q

R

S

T

M

N

O

P

H

I

J

K

L

D

E

F

G

U

V

W

X

Y

Z

/ forward slash

* asterisk

_ underscore

+ addition sign

- dash

: colon

; semicolon

= equal sign

\ backward slash

‘ apostrophe

A

B

C w x y z s t u v p q r l m n o h i j k e f g a b c d

3-12

NOTE: RED + BLUE = WHITE

<a> <a> <a>

<b> <b> <b>

<c> <c> <c>

<d> <d> <d>

<e> <e> <e>

<f> <f> <f>

<g> <g> <g>

<h> <h> <h>

<i> <i> <i>

<j> <j> <j>

<k> <k> <k>

<l> <l> <l>

<m> <m> <m>

<n> <n> <n>

<o> <o> <o>

<p> <p> <p>

<q> <q> <q>

<r> <r> <r>

<s> <s> <s>

<t> <t> <t>

<u> <u> <u>

<v> <v> <v>

<w> <w> <w>

<x> <x> <x>

<y> <y> <y>

<z> <z> <z>

<Sft><a> <Sft><a> <Sft><a>

<Sft><b> <Sft><b> <Sft><b>

<Sft><c> <Sft><c> <Sft><c>

<Sft><d> <Sft><d> <Sft><d>

<Sft><e> <Sft><e> <Sft><e>

<Sft><f> <Sft><f> <Sft><f>

<Sft><g> <Sft><g> <Sft><g>

<Sft><h> <Sft><h> <Sft><h>

<Sft><i> <Sft><i> <Sft><i>

<Sft><j> <Sft><j> <Sft><j>

<Sft><k> <Sft><k> <Sft><k>

<Sft><l> <Sft><l> <Sft><l>

<Sft><m> <Sft><m> <Sft><m>

<Sft><n> <Sft><n> <Sft><n>

<Sft><o> <Sft><o> <Sft><o>

<Sft><p> <Sft><p> <Sft><p>

<Sft><q> <Sft><q> <Sft><q>

<Sft><r> <Sft><r> <Sft><r>

<Sft><s> <Sft><s> <Sft><s>

<Sft><t> <Sft><t> <Sft><t>

<Sft><u> <Sft><u> <Sft><u>

<Sft><v> <Sft><v> <Sft><v>

<Sft><w> <Sft><w> <Sft><w>

<Sft><x> <Sft><x> <Sft><x>

<Sft><y> <Sft><y> <Sft><y>

<Sft><z> <Sft><z> <Sft><z>

<Red><d> <Red><d> <Red><d>

<Red><h> <Red><h> <Red><h>

<Blue><t> <Blue><t> <Blue><t>

<Blue><s> <Blue><s> <Blue><s>

<Blue><w> <Blue><w> <Blue><w>

<Red><s> <Red><s> <Red><s>

<Red><Blue><p> <Red><Blue><p> <Red><Blue><p>

<Red><t> <Red><t> <Red><t>

<Red><x> <Red><x> <Red><x>

<Red><Blue><d> <Red><Blue><d> <Red><Blue><d>

Supported Equipment Manual

May, 2006

F23

F24

Shift

Esc

Alt

Red

Blue

Ctrl

Tab

F16

F17

F18

F19

F20

F21

F22

Enter

Sp

Light

F9

F10

F11

F12

F13

F14

F15

F1

F2

F3

F4

F5

F6

F7

F8

“ quote

! exclamation

? question mark

< less than sign

> greater than sign

[ left bracket

] right bracket

{ left brace

} right brace

( left parenthesis

) right parenthesis

@ at sign

# pound

$ dollar

% percent

^ carat

8

9

0

4

5

6

7

& ampersand

` grave accent

~ tilde

| vertical bar

. period

, comma

1

2

3

Keypad Configuration

<Blue><d> <Blue><d> <Blue><d>

<Blue><o> <Blue><o> <Blue><o>

<Blue><r> <Blue><r> <Blue><r>

<Blue><h> <Blue><h> <Blue><h>

<Blue><q> <Blue><q> <Blue><q>

<Red><Blue><s> <Red><Blue><s> <Red><Blue><s>

<Red><Blue><t> <Red><Blue><t> <Red><Blue><t>

<Blue><l> <Blue><l> <Blue><l>

<Blue><k> <Blue><k> <Blue><k>

<Red><q> <Red><q> <Red><q>

<Red><r> <Red><r> <Red><r>

<Red><o> <Red><o> <Red><o>

<Red><w> <Red><w> <Red><w>

<Red><p> <Red><p> <Red><p>

<Blue><p> <Blue><p> <Blue><p>

<Red><v> <Red><v> <Red><v>

<Blue><x> <Blue><x> <Blue><x>

<Red><Blue><w> <Red><Blue><w> <Red><Blue><w>

<Red><l> <Red><l> <Red><l>

<Blue><v> <Blue><v> <Blue><v>

<.> <.> <.>

<,> <,> <,>

<1> <1> <1>

<2> <2> <2>

<3> <3> <3>

<4> <4> <4>

<5> <5> <5>

<6> <6> <6>

<7> <7> <7>

<8> <8> <8>

<9> <9> <9>

<0> <0> <0>

<Red><1> <Red><1> <Red><1>

<Red><2> <Red><2> <Red><2>

<Red><3> <Red><3> <Red><3>

<Red><4> <Red><4> <Red><4>

<Red><5> <Red><5> <Red><5>

<Red><6> <Red><6> <Red><6>

<Red><7> <Red><7> <Red><7>

<Red><8> <Red><8> <Red><8>

<Red><9> <Red><9> <Red><9>

<Red><0> <Red><0> <Red><0>

<Blue><1> <Blue><1> <Blue><1>

<Blue><2> <Blue><2> <Blue><2>

<Blue><3> <Blue><3> <Blue><3>

<Blue><4> <Blue><4> <Blue><4>

<Blue><5> <Blue><5> <Blue><5>

<Blue><6> <Blue><6> <Blue><6>

<Blue><7> <Blue><7> <Blue><7>

<Blue><9> <Blue><9> <Blue><9>

<Blue><0> <Blue><0> <Blue><0>

<Sft> <Sft> <Sft>

<Esc> <Esc> <Esc>

<Alt> <Alt> <Alt>

<Red> <Red> <Red>

<Blue> <Blue> <Blue>

<Ctrl> <Ctrl> <Ctrl>

<Tab> <Tab> <Tab>

<Ent> <Ent> <Ent>

<Sp> <Sp> <Sp>

<Light> <Light> <Light>

Supported Equipment Manual

May, 2006

3-13

Keypad Configuration

Field -

Field +

FM

Home

Lexit

New line

PA1

PA2

PA3

Page up

Page down

Reset

Roll up

Roll down

Start

Vol+

Vol-

Del

Ins

Backspace

On • Scan

Up

Down

Left

Right

Attention

Backtab

Contrast+

Contrast-

Dup

EOF

Erinp

Field exit

Note: Red+Blue=White

<Del> <Del> <Del>

<Ins> <Ins> <Ins>

<Bksp> <Bksp> <Bksp>

<On • Scan> <On • Scan> <On • Scan>

<▲> <▲> <▲>

<▼> <▼> <▼>

<◄> <◄> <◄>

<►> <►> <►>

<Blue><Bksp> <Blue><Bksp> <Blue><Bksp>

<Red><Tab> <Red><Tab> <Red><Tab>

<Red><Esc> <Red><Esc> <Red><Esc>

--- <Red><Blue><l> ---

--- <Blue><Ent> ---

--- <Red><Blue><n> ---

--- <Red><Blue><o> ---

--- <Red><Blue><k> ---

<Red><▲> <Red><▲> <Red><▲>

<Red><▼> <Red><▼> <Red><▼>

<Blue><u> <Blue><u> <Blue><u>

<Blue><▲> <Blue><▲> <Blue><▲>

<Blue><▼> <Blue><▼> <Blue><▼>

3-14

Supported Equipment Manual

May, 2006

MX6 35-key Terminal

Keypad Figures

The keypad figures begin the next page.

Keypad Configuration

Supported Equipment Manual

May, 2006

3-15

Keypad Configuration

3-16

ONSCAN vol+ pg↑

▲ cntrst-

ESC

SFT

ALPHA

◄ vol-

▼ pg↓

ENT

TAB

cntrst+

F11

F21 F22 F23

F1 F12 F2

F13

1

2

3

ABC abc

F3

DEF def

F24

F14

GHI

4

F4 ghi

“at” sign

F15

JKL

5

F5 jkl

F16

6

MNO

F6 mno

F17

PQRS

7

F7 pqrs

F18

TUV

8

F8 tuv

F19

WXYZ

9

F9 wxyz com ma

-

sp

^

(

/ apost rophe

F1

start

BKSP

amper sand

F20 F10

0

<

\ per iod

del

!

+

* semi colon

F2

?

$ pou nd

|

~

l bra cket

F3

_ grave accent backtab

%

{

F5 F6

>

)

=

:

r bra cket

}

F4

CTRL

BLUE RED

ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

CTRL

ALPHA

MX6 35-key VT Keyboard

Note: Caps are Shift + Alpha + keytop

Supported Equipment Manual

May, 2006

Keypad Configuration

SFT

ONSCAN vol+ pg↑

► clear cntrst-

ESC

ins

TAB

cntrst+ eof eri np attn

ENT

ALPHA

vol- pg↓

F11

F 24

F14

GHI

4

F 21 F 22 F 23

F1 F12

F2

F13

1

2 3

ABC abc

F3

DEF def

F4 ghi

“at” sign

F15

JKL

5

F5 jkl

F16

MNO sr eq

F6

6

mno

F17 re set

7

PQRS

F7 pqrs

F18

f m

8

TUV

F8 tuv

F19 ho me

9

WXYZ

F9 wxyz com ma

-

\

sp

^

(

/ apost rophe

F1

start

BKSP

amper sand

F20 F10

0

< per iod ereo f

!

del

+

* semi colon

F2

?

$ pou nd

|

_

~

l bra cket

F3

grave accent backtab

%

{

F5 F6

>

)

=

:

r bra cket

}

F4

CTRL BLUE RED ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

CTRL

ALPHA

MX6 35-key 3270 Keyboard

Note: Caps are Shift + Alpha + keytop

Supported Equipment Manual

May, 2006

3-17

Keypad Configuration

3-18

SFT

ONSCAN vol+ pg↑

▲ clear cntrst-

ESC

ins

TAB

cntrst+

◄ ►

ALPHA

vol-

▼ pg↓ fexit e ri np attn

ENT

F11

F14

F 24

4

GHI

F 21 F 22 F 23

F1 F12

F2

F13

1

2 3

ABC abc

F3

DEF def

F4 ghi

“at” sign

F15

JKL

5

F5 jkl

F16

MNO sr eq

F6

6

mno

F17 re set

7

PQRS

F7 pqrs

f m

F18

TUV

8

F8 tuv

F19 ho me

9

WXYZ

F9 wxyz com ma

-

\

^

sp

(

/ apost rophe

F1

start

BKSP

amper sand

F20 F10

0

< per iod ereo f

!

del

+

* semi colon

F2

?

$ pou nd

|

~

l bra cket

F3

_ grave accent backtab

%

{

F5 F6

>

)

=

:

r bra cket

}

F4

CTRL BLUE RED ALT

BLUE

BLUE + RED

RED

KEYTOP

SFT

CTRL

ALPHA

MX6 35-key 5250 Keyboard

Note: Caps are Shift + Alpha + keytop

Supported Equipment Manual

May, 2006

Supported Equipment Manual

May, 2006

Keypad Configuration

Q

R

S

T

M

N

O

P

H

I

J

K

L

D

E

F

G

U

V

W

X

Y

Z

/ forward slash

* asterisk

_ underscore

+ addition sign

- dash

: colon

; semicolon

= equal sign

\ backward slash

‘ apostrophe

A

B

C w x y z s t u v p q r l m n o h i j k e f g a b c d

Keypad Table

NOTE: RED + BLUE = WHITE

<Alpha><2> <Alpha><2> <Alpha><2>

<Alpha><2><2> <Alpha><2><2> <Alpha><2><2>

<Alpha><2><2><2> <Alpha><2><2><2> <Alpha><2><2><2>

<Alpha><3> <Alpha><3> <Alpha><3>

<Alpha><3><3> <Alpha><3><3> <Alpha><3><3>

<Alpha><3><3><3> <Alpha><3><3><3> <Alpha><3><3><3>

<Alpha><4> <Alpha><4> <Alpha><4>

<Alpha><4><4> <Alpha><4><4> <Alpha><4><4>

<Alpha><4><4><4> <Alpha><4><4><4> <Alpha><4><4><4>

<Alpha><5> <Alpha><5> <Alpha><5>

<Alpha><5><5> <Alpha><5><5> <Alpha><5><5>

<Alpha><5><5><5> <Alpha><5><5><5> <Alpha><5><5><5>

<Alpha><6> <Alpha><6> <Alpha><6>

<Alpha><6><6> <Alpha><6><6> <Alpha><6><6>

<Alpha><6><6><6> <Alpha><6><6><6> <Alpha><6><6><6>

<Alpha><7> <Alpha><7> <Alpha><7>

<Alpha><7><7> <Alpha><7><7> <Alpha><7><7>

<Alpha><7><7><7> <Alpha><7><7><7> <Alpha><7><7><7>

<Alpha><7><7><7><7> <Alpha><7><7><7><7> <Alpha><7><7><7><7>

<Alpha><8> <Alpha><8> <Alpha><8>

<Alpha><8><8> <Alpha><8><8> <Alpha><8><8>

<Alpha><8><8><8> <Alpha><8><8><8> <Alpha><8><8><8>

<Alpha><9> <Alpha><9> <Alpha><9>

<Alpha><9><9> <Alpha><9><9> <Alpha><9><9>

<Alpha><9><9><9> <Alpha><9><9><9> <Alpha><9><9><9>

<Alpha><9><9><9><9> <Alpha><9><9><9><9> <Alpha><9><9><9><9>

<Sft><Alpha><2> <Sft><Alpha><2> <Sft><Alpha><2>

<Sft><Alpha><2><2> <Sft><Alpha><2><2> <Sft><Alpha><2><2>

<Sft><Alpha><2><2><2> <Sft><Alpha><2><2><2> <Sft><Alpha><2><2><2>

<Sft><Alpha><3> <Sft><Alpha><3> <Sft><Alpha><3>

<Sft><Alpha><3><3> <Sft><Alpha><3><3> <Sft><Alpha><3><3>

<Sft><Alpha><3><3><3> <Sft><Alpha><3><3><3> <Sft><Alpha><3><3><3>

<Sft><Alpha><4> <Sft><Alpha><4> <Sft><Alpha><4>

<Sft><Alpha><4><4> <Sft><Alpha><4><4> <Sft><Alpha><4><4>

<Sft><Alpha><4><4><4> <Sft><Alpha><4><4><4> <Sft><Alpha><4><4><4>

<Sft><Alpha><5> <Sft><Alpha><5> <Sft><Alpha><5>

<Sft><Alpha><5><5> <Sft><Alpha><5><5> <Sft><Alpha><5><5>

<Sft><Alpha><5><5><5> <Sft><Alpha><5><5><5> <Sft><Alpha><5><5><5>

<Sft><Alpha><6> <Sft><Alpha><6> <Sft><Alpha><6>

<Sft><Alpha><6><6> <Sft><Alpha><6><6> <Sft><Alpha><6><6>

<Sft><Alpha><6><6><6> <Sft><Alpha><6><6><6> <Sft><Alpha><6><6><6>

<Sft><Alpha><7> <Sft><Alpha><7> <Sft><Alpha><7>

<Sft><Alpha><7><7> <Sft><Alpha><7><7> <Sft><Alpha><7><7>

<Sft><Alpha><7><7><7> <Sft><Alpha><7><7><7> <Sft><Alpha><7><7><7>

<Sft><Alpha><7><7><7><7 <Sft><Alpha><7><7><7><7 <Sft><Alpha><7><7><7><7

<Sft><Alpha><8> <Sft><Alpha><8> <Sft><Alpha><8>

<Sft><Alpha><8><8> <Sft><Alpha><8><8> <Sft><8><Alpha><8>

<Sft><Alpha><8><8><8> <Sft><Alpha><8><8><8> <Sft><Alpha><8><8><8>

<Sft><Alpha><9> <Sft><Alpha><9> <Sft><Alpha><9>

<Sft><Alpha><9><9> <Sft><Alpha><9><9> <Sft><Alpha><9><9>

<Sft><Alpha><9><9><9> <Sft><Alpha><9><9><9> <Sft><Alpha><9><9><9>

<Sft><Alpha><9><9><9><9 <Sft><Alpha><9><9><9><9 <Sft><Alpha><9><9><9><9

<Blue><F1> <Blue><F1> <Blue><F1>

<Blue><F2> <Blue><F2> <Blue><F2>

<Sft><F3> <Sft><F3> <Sft><F3>

<Sft><F2> <Sft><F2> <Sft><F2>

<Blue><Sp> <Blue><Sp> <Blue><Sp>

<Blue><F4> <Blue><F4> <Blue><F4>

<Red><Blue><F2> <Red><Blue><F2> <Red><Blue><F2>

<Sft><F4> <Sft><F4> <Sft><F4>

<Blue><Del> --- ---

<Red><Blue><F1> <Red><Blue><F1> <Red><Blue><F1>

3-19

Keypad Configuration

F16

F17

F18

F19

F20

F21

F22

F23

F24

Shift

Esc

Alpha

Alt

Red

Blue

Ctrl

Tab

Enter

Sp

F9

F10

F11

F12

F13

F14

F15

F1

F2

F3

F4

F5

F6

F7

F8

“ quote

! exclamation

? question mark

< less than sign

> greater than sign

[ left bracket

] right bracket

{ left brace

} right brace

( left parenthesis

) right parenthesis

@ at sign

# pound

$ dollar

% percent

^ carat

8

9

0

4

5

6

7

& ampersand

` grave accent

~ tilde

| vertical bar

. period

, comma

1

2

3

3-20

<Red><F1> <Red><F1> <Red><F1>

<Red><Del> <Red><Del> <Red><Del>

<Red><F2> <Red><F2> <Red><F2>

<Sft><0> <Sft><0> <Sft><0>

<Sft><F5> <Sft><F5> <Sft><F5>

<Red><Blue><F3> <Red><Blue><F3> <Red><Blue><F3>

<Red><Blue><F4> <Red><Blue><F4> <Red><Blue><F4>

<Red><F3> <Red><F3> <Red><F3>

<Red><F4> <Red><F4> <Red><F4>

<Sft><F1> <Sft><F1> <Sft><F1>

<Sft><F6> <Sft><F6> <Sft><F6>

<Red><Blue><5> <Red><Blue><5> <Red><Blue><5>

<Red><Blue><F5> <Red><Blue><F5> <Red><Blue><F5>

<Blue><F5> <Blue><F5> <Blue><F5>

<Red><F6> <Red><F6> <Red><F6>

<Sft><Sp> <Sft><Sp> <Sft><Sp>

<Red><Blue><0> <Red><Blue><0> <Red><Blue><0>

<Red><Blue><F6> <Red><Blue><F6> <Red><Blue><F6>

<Blue><F3> <Blue><F3> <Blue><F3>

<Red><F5> <Red><F5> <Red><F5>

<Red><Blue><Del> <Red><Blue><Del> <Red><Blue><Del>

<Red><Blue><Sp> <Red><Blue><Sp> <Red><Blue><Sp>

<1> <1> <1>

<2> <2> <2>

<3> <3> <3>

<4> <4> <4>

<5> <5> <5>

<6> <6> <6>

<7> <7> <7>

<8> <8> <8>

<9> <9> <9>

<0> <0> <0>

<Red><1> <Red><1> <Red><1>

<Red><2> <Red><2> <Red><2>

<Red><3> <Red><3> <Red><3>

<Red><4> <Red><4> <Red><4>

<Red><5> <Red><5> <Red><5>

<Red><6> <Red><6> <Red><6>

<Red><7> <Red><7> <Red><7>

<Red><8> <Red><8> <Red><8>

<Red><9> <Red><9> <Red><9>

<Red><0> <Red><0> <Red><0>

<Blue><1> <Blue><1> <Blue><1>

<Blue><2> <Blue><2> <Blue><2>

<Blue><3> <Blue><3> <Blue><3>

<Blue><4> <Blue><4> <Blue><4>

<Blue><5> <Blue><5> <Blue><5>

<Blue><6> <Blue><6> <Blue><6>

<Blue><7> <Blue><7> <Blue><7>

<Blue><9> <Blue><9> <Blue><9>

<Blue><0> <Blue><0> <Blue><0>

<Sft> <Sft> <Sft>

<Esc> <Esc> <Esc>

<Alpha> <Alpha> <Alpha>

<Alt> <Alt> <Alt>

<Red> <Red> <Red>

<Blue> <Blue> <Blue>

<Ctrl> <Ctrl> <Ctrl>

<Tab> <Tab> <Tab>

<Ent> <Ent> <Ent>

<Sp> <Sp> <Sp>

Supported Equipment Manual

May, 2006

Keypad Configuration

Clear

Contrast+

Contrast-

EOF

Erinp

ErEOF

Field exit

FM

Home

Ins

Page up

Page down

Reset

Start

Sys req

Vol+

Vol-

Light

Del

Backspace

On • Scan

F1

F2

F3

F4

F5

F6

Up

Down

Left

Right

Attention

Backtab

Note: Red+Blue=White

<Light> <Light> <Light>

<Del> <Del> <Del>

<Bksp> <Bksp> <Bksp>

<On • Scan> <On • Scan> <On • Scan>

<F1> <F1> <F1>

<F2> <F2> <F2>

<F3> <F3> <F3>

<F4> <F4> <F4>

<F5> <F5> <F5>

<F6> <F6> <F6>

<▲> <▲> <▲>

<▼> <▼> <▼>

<◄> <◄> <◄>

<►> <►> <►>

<Blue><F6> <Blue><F6> <Blue><F6>

<Red><Tab> <Red><Tab> <Red><Tab>

<Red><Esc> <Red><Esc> <Red><Esc>

--- <Blue><Ent> ---

<Red><▲> <Red><▲> <Red><▲>

<Red><▼> <Red><▼> <Red><▼>

<Blue><Bksp> <Blue><Bksp> <Blue><Bksp>

<Blue><▲> <Blue><▲> <Blue><▲>

<Blue><▼> <Blue><▼> <Blue><▼>

Supported Equipment Manual

May, 2006

3-21

Keypad Configuration

This page is intentionally blank.

3-22

Supported Equipment Manual

May, 2006

Message

ENTRY TOO LONG;

ALPHABETIC ONLY;

MINUS NOT VALID;

DECIMAL NOT VALID;

ALPHANUMERIC ONLY;

NUMERIC ONLY;

ENTRY TOO SHORT;

Chapter 4 ● Error Message Resolution Guide

Twin Client Error Message Resolution Guide

Reason Solution

Trying to key beyond the field size. Ensure that you are entering input into the correct field.

Reference Tech Note

---

Trying to key a character that is not alphabetic.

Ensure that you are entering input into the correct field.

---

Trying to key a Minus sign. Ensure that you are entering input into the correct field.

Trying to key a Decimal (period). Ensure that you are entering input into the correct field.

---

---

Trying to key characters other than

Alphabetic and numeric.

Ensure that you are entering input into the correct field.

Trying to key characters other than numeric.

Ensure that you are entering input into the correct field.

Trying to exit the field before it is filled.

Ensure that you are entering input into the correct field.

---

---

---

Supported Equipment Manual

May, 2006

4-1

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

INVALID KEY;

MUST CLEAR FIELD;

SCAN NOT ALLOWED;

KEY NOT ALLOWED;

The key pressed is not valid. Ensure that you are entering input into the correct field.

Trying to enter data in a field that must be cleared first.

Ensure that you are entering input into the correct field.

Trying to scan into a key only field. Ensure that you are entering input into the correct field.

Trying to key into a scan only field. Ensure that you are entering input into the correct field.

---

---

---

---

ENTRY TOO SHORT; Trying to exit the field before it is filled.

Ensure that you are entering input into the correct field.

---

RECOVERABLE ERROR; Encountered an error from which you can continue.

Verify that your configuration settings for the hardware being used, usually a printer and cable issue.

---

UNRECOVERABLE ERROR; Encountered an error from which you can NOT continue.

FUNCTION: \n\nFILE: \nLINE: \nCODE; Encountered an error from which you can NOT continue.

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

Notify Connect over the WEB incident reporting system.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Press any key\nFor More Details...; Press Enter for more information.

Advisory ---

Press any key; Press a key to continue.

message.

---

4-2

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Connection ERROR.\nREBOOT

MOBILE UNIT;

Disconnect ERROR.\nREBOOT

MOBILE UNIT;

RF Send ERROR.\nREBOOT MOBILE

UNIT;

RF Receive ERROR.\nREBOOT

MOBILE UNIT;

RF Check ERROR.\nREBOOT

MOBILE UNIT;

RF Timeout ERROR.\nREBOOT

MOBILE UNIT;

REBOOT MOBILE UNIT;

Retry (Y/N)?;

Could not Connect.

Could not Disconnect.

Could not Send.

Could not Receive.

Try again.

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Could not run the RF Survey. Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Have been trying to contact the host for the radio timeout period (2 minutes default).

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Reboot the Mobile Unit do to loss of connection.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Try to send or receive again, or perhaps ensure that the printer is cabled to the Mobile Unit and is on.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Supported Equipment Manual

May, 2006

4-3

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

TIMEOUT\n\nSending Data;

TIMEOUT\n\nReceiving Data;

Host Received Data\nAwaiting App

Reply!;

* WAITING TO SEND *;

TCP Error Reading\nMAC

Address.\nREBOOT MOBILE UNIT;

Invalid TIP Command;

Session Ended\nBy User or Host;

Server Packet Error;

Mobile Unit out of the coverage area.

Mobile Unit out of the coverage area.

Mobile Unit has sent and received an acknowledgement from the IP stack and is waiting for the application to return data.

Mobile Unit out of the coverage area.

Could not obtain the Mac Address from the Mobile Unit.

Bad internal protocol.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

Most likely a host or network issue.

Troubleshoot the customer’s environment. Probable causes are

Database record locking, application program failure, Host failure or network failure.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Possible hardware, driver or stack problem Contact the Mobile Unit manufacturer.

Notify Connect over the WEB incident reporting system.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

---

User, Host, application or network has ended the session.

Bad Protocol detected.

If the user did not end the session, most likely host or network issues.

Troubleshoot the customer’s environment.

Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

4-4

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message Reason Solution

Error receiving host\nlist from Server;

Unexpected Server\ndata received;

Error starting\nhost application;

Bad Protocol detected. Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

Bad Protocol detected.

Connected to the server but cannot connect to the distant end.

Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.

Configure the server handler to access the host application.

Select Host or App; Need to choose your

Host/application destination.

User selection required.

Connecting...;

TCP Error\nReading IP

Address\nREBOOT MOBILE UNIT;

Attempting to connect to the

Host/application.

Mobile Unit missing Network IP information.

Advisory message.

Configure the Mobile Unit with the correct network IP information.

Printer start error;

Printer Error\nPrint Ended;

Could not initialize the printer.

Can not print.

Cable or power issue with the printer.

Battery too low\nto print; Not enough power to print. Replace the battery with a fully recharged battery.

Paper Feed Error\nFix Then Hit Enter; Paper in the printer is not ready. Replace the paper or rethread the paper in the printer.

Check cable, battery, communication settings and paper in the printer.

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

4-5

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

User Count Exceeded.\n Session

Ended;

Possible authorization issue.

Primary Unavailable\nTrying Alternate; First Host IP address not available trying the remaining addresses in the Host list.

Verify that you have the correct number of licenses for the number of

Mobile Units you are using.

Verify the host address.

APMAC.DAT Error\nSession Ended; Access point Media Access Control error.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

MUIP.DAT Error\nSession Ended;

Missing Subnet IP\nSession Ended;

Error Opening File;

Telnet API\nnot found;

Mobile Unit IP Error.

Mobile Unit IP Netmask Error.

File is missing.

Program files are missing.

Most likely a Mobile Unit network setting issue. Troubleshoot the customer’s environment.

Most likely a Mobile Unit network setting issue. Troubleshoot the customer’s environment.

Verify that the configuration files are on the Mobile Unit. Or perhaps there is a hardware failure.

Reload program files.

---

---

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

---

Battery Low Warning\n\nReplace

Battery Soon;

Not enough power to operate the

Mobile Unit.

Replace the battery with a fully recharged battery.

No Host List.\nPress any key\nTo Edit

Host IP's;

Unable to Allocate\nFont Memory;

Have not configured your target hosts.

Configure the target host IP addresses.

Mobile Unit does not have enough memory to load the fonts.

Reduce the fonts in use or expand the memory in the Mobile Unit.

4-6

---

---

---

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message Reason

Font Loading Error; Could not load the font.

Printer Not Ready\nPress R to Retry\nC to Cancel Print;

Can not print.

Solution

Ensure that the font is available to load.

Check cable, battery, communication settings and paper in the printer.

Reference Tech Note

---

---

--- Mobile Unit in\nDemonstration

Mode\nfor TwinClient;

Connected to Host;

Running in demo mode. Purchase a license from Connect.

Successful connection to the target

Host.

Advisory message.

Telnet Mode not\nsupported on\nthis

Mobile Unit;

Telnet Setup files\nnot found.

Reload\nfiles then switch;

This Mobile Unit must be used with a Connect Server.

Order a Connect Server.

Customer specific configuration files are missing.

Load the configuration files into the

Mobile Unit from Twin Client Manager.

Switched Client to\nTelnet Direct Mode; Mobile Unit running in Telnet mode

Switched Client to\nServer Based

Mode; direct to the target Host.

Mobile Unit running through a

Connect server in Server mode usually at port 1800.

Advisory message.

Advisory message.

Port 23 is only\nallowed in Telnet

Mode;

Can not set the port to 23 in Server mode. Port 23 is the standard

Telnet port.

Advisory message.

Not Enough Memory\nTo Run;

Press any key;

Mobile Unit does not have the capacity to run the program do to memory restrictions.

Press a key to continue.

Expand the Mobile Unit memory. message.

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

4-7

Error Message Resolution Guide

Message

TwinClient Telnet;

TwinClient Server;

TwinClient TN3270;

TwinClient TN5250;

TwinClient TNVT;

(c) 1991-2006 Connect;

Edit Menu Options;

Edit Mobile Unit IP;

Edit Server/Host IPs;

Edit Radio Option;

Reason

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Menu Title.

Menu Option.

Menu Option.

Menu Option.

4-8

Solution

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message

Edit License Key;

Run Site Survey;

Switch Client Modes;

Run TwinClient;

Exit to OS;

Printer may not be\nplugged in or\nturned on!;

OUT OF RANGE OF BASE;

CONNECT SERIAL CABLE;

REMOVE SERIAL CABLE;

PLACE IN CRADLE;

Reason

Menu Option.

Menu Option.

Menu Option.

Solution

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

Menu Option. Advisory message. ---

Menu Option. Advisory message. ---

Can not print. Check cable, battery, communication settings and paper in the printer.

---

Mobile Unit out of the coverage area.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Serial cable not connected to the

Mobile Unit.

Remove serial cable from to the

Mobile Unit.

Check cable, battery and communication settings for the Mobile

Unit.

Check cable, battery and communication settings for the Mobile

Unit.

Place the Mobile Unit in the cradle. Advisory message.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

---

---

Supported Equipment Manual

May, 2006

4-9

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

REMOVE FROM CRADLE; Remove Mobile Unit from the cradle.

Advisory message. ---

ACQUIRING CRADLE BUS;

Printer Out\nOf Range;

Connection Refused\nBy Host;

Connection Timed Out;

Connection Failed\nHost Not

Responding;

Attempting to access the cradle through the serial port you have configured.

Advisory message.

Printer out of the coverage area. Most likely a range, access point or radio issue. Troubleshoot the customer’s environment.

You connected to the target host but the host disconnected you.

You connected to the host but did not logon in the appropriate time so the host disconnected you.

Verify that the configuration file has the correct Mobile Unit type and New environment variable set. Fallback to the Connect Default to verify the connection.

Modify the Host parameters for login.

Could not connect to the Host. Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

---

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

---

T1113, T1114, T1161,

T1171, T1187 and

T1194

Connection Failed\nHost Unreachable; Could not connect to the Host. Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Mobile Unit Out\nOf Range,

Unable\nTo Transmit;

Mobile Unit out of the coverage area.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

4-10

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message

Mobile Unit Out\nOf Range,

Unable\nTo Receive;

Printer Not\nResponding;

Printer Out\nOf Range;

Print Complete;

Reprint (Y/N)?;

Reason Solution Reference Tech Note

Mobile Unit out of the coverage area.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Can not print. Check cable, battery, communication settings and paper in the printer.

Printer out of the coverage area. Most likely a range, access point or

Prompt. radio issue. Troubleshoot the customer’s environment.

Advisory message.

---

---

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Yes or No prompt for a reprint. Advisory message.

Prompt. Advisory message.

---

--- WARNING;

Turning power off\nduring a session\nwill cause the\nprogram to restart;

Are you sure (y/n)?;

This Mobile Unit will disconnect the session if powered off.

Mobile Unit manufacturer limitation.

Advisory message.

Yes or No prompt for a confirmation.

Advisory message.

You Sure? (YyNn); Yes or No prompt for a confirmation.

Advisory message.

---

---

---

Supported Equipment Manual

May, 2006

4-11

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Domain Name Server\nNot Set; DOMAIN NAME SERVER not configured.

Configure the Mobile Unit with the correct network IP information.

Domain Name Server\nQuery Memory

Error;

Memory error on the Mobile Unit Expand the Mobile Unit memory or return the Mobile Unit for repair.

---

---

Domain Name Server\nQuery Sending

Error;

Domain Name Server\nQuery Receive

Error;

Mobile Unit out of the coverage area.

Mobile Unit out of the coverage area.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

Domain Name Server\nUnavailable;

Error loading\nparameter file;

Could not connect to the DOMAIN

NAME SERVER.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

Could not load the parameter file. Reload the correct configuration files.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Could not open\ntelnet interface; Could not Telnet. Reload the program files. ---

Could not set\mtelnet options; Could not use the Telnet configuration.

Reload the correct configuration files.

Setup file\nsetting mismatch\nReload

Setup;

Emulation program selected is not compatible with the configuration file on the Mobile Unit.

Remove the emulation and configuration files. Run clear Telnet on the Mobile Unit then reload the Mobile

Unit with the proper emulation and configuration files.

4-12

---

---

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Display formatting\ntoo large for\ncurrent screen;

Mobile Unit\ninitialization error;

Mobile Unit does not have enough memory to run your configured reformatted screens.

Mobile Unit problem.

Expand the Mobile Unit memory or order a server from Connect.

Return the Mobile Unit to the manufacturer for repair.

---

---

Host/App/Network\nclosed the session; Customer’s environment

Disconnecting...; disconnected the Mobile Unit session.

Most likely a range, access point, radio, host or network issue.

Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Prompt.

Advisory message.

---

Scan Barcode; Bar code scanning test. Advisory message. ---

Enter Setup\nPassword;

Enter Profile \nPassword;

Host IP;

Host Name;

Port;

Prompt.

Host IP address prompt.

Host name prompt.

Host IP port required.

Advisory message.

Prompt.

Advisory message.

---

Enter target host IP address.

Enter target host Name.

---

---

---

Enter 23 for Telnet or 1800 for a

Connect server. Could also be a different number depending on the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Supported Equipment Manual

May, 2006

4-13

Error Message Resolution Guide

Message

Mobile Unit Type;

Reason

Prompt.

Solution

Advisory message.

Reference Tech Note

---

WARNING: This will \nend any\ncurrent session;

Prompt.

Advisory message.

---

Continue (Y/N)?; Prompt. Advisory message. ---

HOST ENTRY;

VT(100/220) Setup;

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

Mobile Unit Info;

Emulation Setup;

ANSI Setup;

Miscellaneous Setup;

Mobile Unit Type;

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

---

---

---

---

---

4-14

Supported Equipment Manual

May, 2006

Message

Control Codes;

Local Echo;

<BK SP> Sends;

New Line Mode;

Insert Mode;

Prompt.

Prompt.

Autowrap Mode; Prompt.

Cursor; Prompt.

EMULATION SETUP; Prompt.

Mobile Unit Type;

Local Echo;

Prompt.

Prompt.

Reason

Prompt.

Prompt.

Prompt.

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Solution

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

Advisory message.

Advisory message.

---

---

Advisory message. ---

Advisory message.

---

Advisory message. ---

Advisory message.

Advisory message.

---

---

4-15

Error Message Resolution Guide

Message

Map Underline;

Break Key;

ANSI Setup;

Control Codes;

Backspace Key;

MISCELLANEOUS SETUP;

Test Options;

Login Options;

TEST OPTIONS;

Printer Test;

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Reason

Prompt.

Prompt.

Prompt.

4-16

Solution

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

Message

Scan Code Test;

LOGIN OPTIONS;

User Name;

User Password; Prompt.

ON; Prompt.

OFF; Prompt.

Map; Prompt.

Don't Map; Prompt.

Enable Break;

Disable Break;

Prompt.

Prompt.

Reason

Prompt.

Prompt.

Prompt.

Supported Equipment Manual

May, 2006

Solution

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Error Message Resolution Guide

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

4-17

Error Message Resolution Guide

Message

7 bit;

8 bit;

Send Delete;

Send Backspace;

Mobile Unit Setup;

Scanner Options;

Program Options;

Special Options;

Beeper Options;

Exit to DOS;

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Prompt.

Reason

Prompt.

Prompt.

Prompt.

4-18

Solution

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message

Backlight Time;

Enter Key Action;

Reset Options;

Reason

Prompt.

Prompt.

Prompt.

Solution

Advisory message.

Advisory message.

Advisory message.

Font Size;

Portable Printer;

Prompt.

Prompt.

Advisory message.

Advisory message.

Reprint Option; Prompt. Advisory message.

Data IDs; Prompt. Advisory message.

Internal/External; Prompt.

Advisory message.

Modify Beeps;

Message Beeps;

Prompt.

Prompt.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

---

---

---

---

---

---

---

Supported Equipment Manual

May, 2006

4-19

Error Message Resolution Guide

Message

Scan Identifier;

AID Scan Setup;

Long Scans;

Reason

Prompt.

Prompt.

Prompt.

Solution

Advisory message.

Advisory message.

Advisory message.

Reference Tech Note

---

---

---

Scan Send; Prompt.

Yes; Prompt.

No; Prompt.

Advisory message.

Advisory message.

---

---

--- Advisory message.

Normal; Prompt.

Advisory message.

---

Double Wide; Prompt. Advisory message. ---

Double High;

Double High and Wide;

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

4-20

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message

Errors Only;

Reason

Prompt.

Solution

Advisory message.

Reference Tech Note

---

Automatic; Prompt.

Advisory message.

---

All Messages; Prompt.

Reject; Prompt.

Advisory message. ---

Advisory message.

---

Truncate; Prompt.

Advisory message.

---

Split; Prompt. Advisory message. ---

Do Not Send;

Always Send;

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

Last Field Only; Prompt. Advisory message. ---

Internal; Prompt.

Advisory message.

---

Supported Equipment Manual

May, 2006

4-21

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

External; Prompt.

Advisory message.

--none; Prompt.

Advisory message.

--monarch; Prompt.

Advisory message.

--pddumb; Prompt.

Advisory message.

--comtec; Prompt.

Advisory message.

--rascal; Prompt.

Advisory message.

--codewriter; Prompt.

Advisory message.

--comtec(S); Prompt.

Advisory message.

---

User Name;

Password;

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

4-22

Supported Equipment Manual

May, 2006

Error Message Resolution Guide

Message

Frequency: Hz;

Duration: ms;

Delay: ms;

Reason Solution Reference Tech Note

Prompt.

Advisory message.

---

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

Select Scanner;

Setup Scanner;

Prompt.

Prompt.

Scan Test; Prompt.

Scan Operation; Prompt.

Laser; Prompt.

Advisory message.

Advisory message.

Advisory message.

Advisory message.

---

---

---

---

Advisory message.

---

Contact/Pulse; Prompt.

Advisory message.

---

Contact/No Pulse; Prompt. Advisory message. ---

Supported Equipment Manual

May, 2006

4-23

Error Message Resolution Guide

Message Reason Solution Reference Tech Note

Auto/Pulse; Prompt.

Advisory message.

---

Auto/No Pulse;

Wand Simulation;

Prompt.

Prompt.

Advisory message.

Advisory message.

---

---

VT100; Prompt.

VT220; Prompt.

Advisory message.

Advisory message.

---

---

SETUP; Prompt.

Advisory message.

---

Mobile Unit IP/Radio;

Host List;

Prompt.

Prompt.

NULL; Prompt.

Advisory message.

Advisory message.

---

---

Advisory message.

---

4-24

Supported Equipment Manual

May, 2006

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