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Supported Equipment Manual
for the MX6 manufactured by LXE
Copyright
© 1996 - 2006 by Connect, Inc.
All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect Inc., 1701 Quincy Avenue, Suites 5 & 6, Naperville, IL
60540.
Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Connect, Inc. reserves the right to revise this publication and to make changes to it from time to time without obligation to notify any person or organization of such revision or changes.
Trademarks
PowerNet OpenAir™, OpenAir Linux™, OpenAir Windows™, OpenAir 400™,
PowerNet Twin Client™, and PowerNet AirLinc™ are trademarks of Connect, Inc.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Production
This manual was written, edited, and produced by:
Connect, Inc.
1701 Quincy Avenue,
Suites 5 & 6
Naperville, IL 60540 www.connectrf.com
Printed in the U.S.A.
Please let us know about any errors in this document at: http://207.241.78.223/isoxpert/calltrak.nsf/WebTracking?OpenForm
Table of Contents
Chapter 1 ● Introduction……………………………………………………………………….……1-1
Description…………………………. ..............................................................................1-1
Picture………………………………................................................................................1-1
Setup Requirements………………...............................................................................1-1
Accessories…………..……………................................................................................1-2
Synchronization Tools……………...............................................................................1-2
Release Notes……………………… ..............................................................................1-2
Chapter 2 ● Terminal Setup ....................................................................................................2-1
Downloading from the WEB…….................................................................................2-1
Running Setup from a Download File ........................................................................2-1
Installation…………………………. ...............................................................................2-2
Running the Manager……………. ...............................................................................2-4
Quick Start…………………………. ...............................................................................2-5
Configuring the Manager....................................................................................2-5
Configuring the Terminal for Download ............................................................2-12
Cold Booting the Terminal................................................................................2-12
Standard Setup……………………..............................................................................2-13
Setup Using Twin Client Manager ....................................................................2-13
Terminal Setup Using Twin Client Menus ........................................................2-19
Authorizing PowerNet.......................................................................................2-21
Software Management…………… .............................................................................2-26
Airloader Auto-Configuration ............................................................................2-26
Mobile Device Manager (MDM) Features.........................................................2-31
Sending Program and Configuration Files to the Terminal...............................2-41
Chapter 3 ● Keypad Configuration .........................................................................................3-1
MX6 43-key Terminal……………..................................................................................3-1
Keypad Figures ..................................................................................................3-1
Keypad Table .....................................................................................................3-5
MX6 56-key Terminal……………..................................................................................3-8
Keypad Figures ..................................................................................................3-8
Keypad Table ...................................................................................................3-12
MX6 35-key Terminal……………................................................................................3-15
Keypad Figures ................................................................................................3-15
Keypad Table ...................................................................................................3-19
Chapter 4 ●
Error Message Resolution Guide.......................................................................4-1
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Chapter 1 ● Introduction
Description
The MX6 mobile computer is equipped with all the features needed for mobile applications, including the Intel
®
X-Scale processor and the Windows Mobile operating system platform, lithium-ion battery technology, and WLAN, WWAN and/or WPAN support.
This wireless mobile computer has a lightweight and ergonomic design, a large ¼ VGA display, and multiple keyboard options. The MX6 is constructed to withstand harsh environments and rough treatment. For more information, visit http://www.lxe.com
.
Picture
Setup Requirements
Installation of PowerNet Twin Client requires, at a minimum, the following:
• A Pentium-class processor
• 32 MB of RAM
• 10 MB of free hard disk space available
• Microsoft Windows Mobile operating system
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Chapter 1 ● Introduction
Accessories
The following accessories are available to use with this terminal:
• Desktop cradle with auxiliary charging and communications
• Powered vehicle cradle (12-72V)
• Passive vehicle cradle
• 4-slot charger / analyzer
• Holsters
• Cases
• 4-bay communications dock
• AC power supply
• DC power supply (cig. lighter adapter)
• USB / serial interface cables
• 4-slot desktop cradle with Ethernet
• Stylus
Synchronization Tools
At least version 3.1 of ActiveSync is required for desktop synchronization and communication. ActiveSync is freely downloadable from the Microsoft
®
web site a t http://www.microsoft.com/windowsmobile/downloads/default.mspx
.
Release Notes
10/26/2004
The following describes how to disable the native scanner support built into Twin Client for the CE terminals. The most common use of this would be to allow you to use the
"Scan Wedge" instead of the scanner support built into Twin Client.
Note:
Using this method will cause the following scan features not to work in Twin
Client:
Scanner Send Key
Scanner Decoder Control
Scan Data Editing
Scan Data Mapping
Scanner Stripping
Scanner Length Check
Scanner Truncation
Scan Spanning
Scan Ahead
Scanner Binary 128 Option
The reason this happens is that data from the Scan Wedge is "inserted" into the keyboard buffer. To Twin Client this "scanned" data looks like keyed data and it will not execute any of the scan features.
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The attached DLL at http://www.connectrf.com/Documents/GenericScan.zip
is a special version of the Scan DLL for the terminals that does not open or use the Scan API in any way. If you "replace" this DLL, with the one that is shipped, it will allow you to modify any version of Twin Client for CE devices.
To do this you will need to remove the standard scan DLL from the terminal and modify
Twin Client to use this modified DLL instead.
1. If the terminal is already loaded, please remove the file on the terminal titled:
"H740Scan.dll".
You can use the "explore" option of Active Sync to do this. Please check and delete all occurrences of this file on the terminal. Normally there will be two; one in RAM and one in flash.
2. On the Twin Client Manager PC, find and edit the file named
rffiles.txt.
You will normally find this file in:
C:\PowerNet\TwinClient\Terminal\rfilese.txt
Using a text editor, search this file for;
H740Scan.dll and comment out the line by putting a # in front of it and adding the
GenericScan.dll right below it.
# H740Scan.dll
GenericScan.dll
3. Do a program load and test by hitting the Scan Trigger. If you did this right, the scan trigger WILL NOT turn on the scan beam.
01-31-2005
Release 7.5.1 solves a problem on terminals where the default printer may not be COM1.
The printer on the terminals has been changed from Default to COM1.
06-30-05
Patch Release, Version A
This patch moves in an updated keymap utility that corrects a problem that caused NO
LXE devices to show up in this utility.
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Chapter 1 ● Introduction
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Chapter 2 ● Terminal Setup
Downloading from the WEB
The PowerNet Twin Client software package can be downloaded from the Connect web site at http://www.connectrf.com
. Click on Partner Services and then click on Software
Downloads. Select the file named PowerNet Twin Client for LXE.
Running Setup from a Download File
The downloaded file is a compressed archive. After extraction using a utility such as
WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.
Click on the
Disk1
folder to view the files as shown in the following figure.
Click on the
Setup
application and proceed to the following section entitled Installation for further instructions.
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Terminal Setup
Installation
The InstallShield wizard runs and presents the following screen.
Click on
Next
to begin the installation process.
2-2
To change the default Destination Location, click on
Browse
and select a location. Then click on
Next
.
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Terminal Setup
The default folder is
PowerNet
. This default may be changed either by selecting an existing program group or by typing in a new name at the prompt. Then click on
Next.
When the installation is complete, reboot the system to initialize the Twin Client software. a. To reboot the system immediately, click on
Finish
. b. To reboot later, click on the option to restart the computer later, and click on
Finish
.
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Terminal Setup
Running the Manager
The PowerNet Twin Client Manager is the utility that manages the terminal software and configurations.
Select
Start
,
Programs
,
PowerNet
, and
Twin Client Manager
. The PowerNet Twin
Client Manager screen appears as shown in the following figure. This is the administrator's main screen, and all functions are accessed from its menu bar, toolbar, and tabs.
Menu Bar
The menu bar provides access to the functions used to configure the terminals and manage their software.
Toolbar
Found under the menu bar, the toolbar provides shortcuts to major features. The toolbar can be turned on or off by changing the Toolbar parameter found on the
View
menu. The shortcuts available from the toolbar are as follows:
Create a new terminal configuration.
Open an existing terminal configuration.
Save the current terminal configuration.
Download the configuration to the terminal.
Download software to the terminal.
Configure terminals automatically over the wireless network.
View the PowerNet Twin Client Manager version.
The PowerNet Twin Client Manager is now successfully installed and ready for use. The next section provides detailed instructions for quickly configuring the terminal and starting a Telnet session.
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Terminal Setup
Quick Start
This section describes how to prepare the Twin Client Manager and the LXE terminal for a Telnet session with the host. Following an initial serial download, the terminal software and configuration are managed automatically over the wireless network.
Note:
LXE terminals are normally delivered with LXE files pre-installed. However, if the terminal does not have those files installed, refer to instructions at the end of the
Software Management section before proceeding.
Configuring the Manager
The first step is to configure the Twin Client Manager to meet site-specific requirements, and then prepare it for the automatic management of the terminal software and IP addresses. This simple procedure will require only a few minutes to complete.
Setting the Emulation
Click on
Start
,
Programs
,
PowerNet
, and
Twin Client Manager
. Select the
Settings
menu as shown below.
Click on
Emulation
, select the desired emulation, and click on
OK
.
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Terminal Setup
Setting the Servers
The Servers are the Telnet host systems the terminals will access.
To set these addresses from the
Settings
menu, click on
Servers and then click on
Add
.
Enter the name of each server, its IP address and IP port (normally 23 for Telnet servers), and emulation type. Then click on
OK
.
Repeat this step for each Telnet server the terminals are required to access. If an error is made in the name, IP address, IP port number, or terminal emulation type, click on the line that is in error, and then click on the
Edit
button to make the corrections. Use the
Load
button if you want to load an .svr file. Use the
Save As
button if you want to save your file as an .svr file.
Setting Terminal Operations
Select
Terminal Operation
from under
Settings
in Twin Client Manager.
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Terminal Setup
The option of
Run Airloader on terminal
can be selected and the
Airloader server IP address
can be entered. The Windows/Windows CE options of
Run application at
startup
and
Hide task bar can be selected. Also, there is a CE option
Use GUI menus
and screens that makes the terminal program act more "Windows-like".
The
Code page
setting determines the Windows font code page that will be used on the terminal. The default is zero, which means that the terminal will use the standard Unicode code page. This option is necessary to turn on character sets for foreign languages. For more information on code pages, see the document entitled “Code Pages” at http://www.connectrf.com/faq.htm
.
Click on
OK
after entering information.
Setting Terminal Model and COM Port
To select a specific LXE terminal model, radio type, or
COM
port assignment, click on the
Options
menu as shown.
To maintain compatibility with existing LXE Telnet client keyboard layouts, a specific terminal model must be selected from the Terminal Model window.
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Terminal Setup
2-8
Saving the Configuration
Click on
File
and
Save As
. Enter a name for this configuration.
For the purposes of this example, the name is vt220
.
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Terminal Setup
Setting Airloader Auto-Configuration
The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options.
Click on the
Airloader
option in the
Tools
menu.
Note:
If the Airloader Auto-Configuration window does not display the options, click on the
Advanced<<
button.
If multiple network adapters are installed on the PC, ensure that the desired network adapter is selected. The adapter selection can be changed by clicking on the
Change
button.
This powerful software management tool is described in detail in Airloader Auto-
Configuration. For now, it is sufficient simply to use it for assignment of the initial terminal configuration and IP address, both of which can be easily changed later. Ensure that all of the check boxes are checked as shown above.
To assign terminal IP addresses automatically over the wireless network, check all of the boxes as shown above. Then click on the
Addresses button and enter the desired range in the
From and
To
boxes as shown in the following figure.
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Terminal Setup
After setting the address range, click on
OK
to return to the Airloader Auto-Configuration screen and then click on the box next to
Terminal/Group Manager
.
The display expands to show the default terminal group. Next, click on the
New Group
icon and use the
Browse
button to select the configuration file saved earlier.
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Terminal Setup
Check the
Active
box, and the system is now configured to automatically download IP addresses, software, and configuration files to the terminals. Click on the box in the upper right corner to return to the main menu.
Note:
The software does not need to be authorized now. It can be authorized later, after a
Telnet session has been established. The procedure is described in the section entitled Authorizing PowerNet.
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Terminal Setup
Configuring the Terminal for Download
The terminal download requires a serial connection between the terminal and the PC through a cable. In preparation for this download, connect the cable to the selected serial port on the PC and to the terminal.
On the PC, click on
Start
,
Programs
,
PowerNet
, and
Twin Client Manager
. Under the
Terminal
menu, choose
Send Program Files to Terminal
, as shown in the following screen.
The following screen is displayed.
Choose
Yes at the prompt. The following screen is displayed.
Click on
OK
.
The PC is now configured to download to the terminal.
Cold Booting the Terminal
Following Power
OFF,
press the
ESC
and
CTRL
keys simultaneously, hold for several seconds, and then release.
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Terminal Setup
Troubleshooting
Error Indication
No AirLoad Manager
Found
Possible Cause
AirLoad Manager not active, or not installed on the LAN segment
Corrective Action
Ensure that PC with Twin Client
Manager is on same segment and that
PC is operating. If PC is not on same segment, enter address of PC in response to the terminal prompt.
Same as above. Manager not Active Previously identified
AirLoad Manager is no longer found.
After taking the corrective action, the terminal must be cold booted. A successful wireless connection and download is indicated by the display of the Twin Client main menu shown below.
Twin Client
© 1991-2006, Connect, Inc.
Keypress To Continue
Note:
The date of 2006 is updated on the terminal at the time of a new release.
The terminal is now ready to establish a Telnet session with the host system.
Standard Setup
The default terminal setup is sufficient for most installations. However, to meet sitespecific requirements, it may be necessary to customize terminal operation. The standard setup options simplify this process and can be modified by the following methods:
• Using the Twin Client Manager.
• Using the Twin Client terminal menu system.
This section describes how to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the terminal software.
Setup Using Twin Client Manager
The Twin Client Manager provides a Standard Settings tab for automatic setup of the terminals. Choose
Standard
under the
View
menu. The options within this tab vary according to the emulation selected, each of which is described below.
VT Settings
Select the VT emulation setup by clicking on the
Settings
menu and then the
Emulation
menu, as shown below.
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Terminal Setup
Then click on the
vt100
or
vt220
selection, as shown below.
Click on
OK
after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for VT emulation.
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Terminal Setup
Quadrant Mode
This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position
"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.
On
enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.
Soft
always positions on a quadrant boundary regardless of input field boundaries.
Viewing keys are enabled.
Hard
is the same as
Soft except the viewing keys are disabled.
Lock locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.
Font
The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.
Key Click
This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.
The default value is
on
(checked).
Printer Type
This scrolling list selects the attached printer type. The default value is
none
, indicating that no printer is attached.
5250 Settings
Select the 5250 emulation setup by clicking on the
Settings
menu and then the
Emulation
menu, as shown below.
Then click on the
5250
selection, as shown below.
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Terminal Setup
Click on
OK
after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation.
2-16
Quadrant Mode
This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position
"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.
On
enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.
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Terminal Setup
Soft
always positions on a quadrant boundary regardless of input field boundaries.
Viewing keys are enabled.
Hard
is the same as
Soft except the viewing keys are disabled.
Lock
locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.
Font
The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.
Key Click
This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.
The default value is
on
(checked).
Printer Type
This scrolling list selects the attached printer type. The default value is
none
, indicating that no printer is attached.
3270 Settings
Select the 3270 emulation setup by clicking on the
Settings
menu and then the
Emulation
menu, as shown below.
Then click on the
3270
selection, as shown below.
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Terminal Setup
Click on
OK
after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 3270 emulation.
2-18
Quadrant Mode
This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position
"windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.
On
enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.
Soft
always positions on a quadrant boundary regardless of input field boundaries.
Viewing keys are enabled.
Hard
is the same as
Soft except the viewing keys are disabled.
Lock
locks the terminal display origin (upper left corner) to fixed row and column (x,y) coordinates in the host display. The coordinates are zero-based.
Font
The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.
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Terminal Setup
Key Click
This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound.
The default value is
on
(checked).
Printer Type
This scrolling list selects the attached printer type. The default value is
none
, indicating that no printer is attached.
Terminal Setup Using Twin Client Menus
The Twin Client terminal software provides an internal menu system for configuring parameters on the terminal and switching between Server and Telnet modes. To access this menu system, press uppercase
C
at the startup screen shown below.
Twin Client
© 1991-2006, Connect, Inc.
Keypress to Continue
In thick (Telnet) mode, the following menu appears:
Edit Server/Host IPs
Edit License Key
Switch Client Modes
Run Client Emulator
Exit to OS
In thin (Server) mode, the following menu appears:
Edit Server/Host IPs
Run Site Survey
Switch Client Modes
Run Client Emulator
Exit to OS
Use the
Up-Arrow
and
Down-Arrow
keys to navigate the menu, and press
Enter
to select the highlighted option. Each menu option is described below.
Edit Server/Host IPs
If the host IP address(es) were not pre-configured as described in the Setting the Servers section of Configuring the Manager, or if you wish to change those settings using the terminal menus, select this option and enter up to four Host IP addresses as required.
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Terminal Setup
Host 0
IP 206.183.67.155
Port 23__
<F3> Save <F7> Quit
Press
F3
to save the configurations.
Edit License Key
The client software can be authorized automatically, as described in the next section,
Authorizing PowerNet. This menu option permits authorization of each terminal manually. Select this option to obtain the terminal's Identification Code, which is used to obtain the Authorization code from the Connect web site, as described in the next section.
The 12-digit value displayed at the top of the terminal screen is the Identification Code for the terminal.
00A0F826E614
Authorization
______________ not authorized
<F3> Save <F7> Quit
Type the Authorization code into the field as it appears on the web site. Punctuation characters, such as the hyphen (-), are required. Press
F3
to save the Authorization code.
Run Site Survey
This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for your terminal.
Switch Client Modes
The PowerNet Twin Client normally operates in Telnet mode, which provides direct connection to Telnet hosts. It can also operate in Server mode, through a PowerNet
OpenAir server. Select this menu option to switch between Server and Telnet modes of operation. Note that the host socket address for the PowerNet OpenAir servers is 1800, which must also be changed in the
Edit Server/Host IPs
menu described above.
Run Client Emulator
After all desired changes have been made, select this option to return to the Twin Client main menu. Then press any key to establish the Telnet session and begin emulation.
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Terminal Setup
Authorizing PowerNet
Each PowerNet Twin Client will run for 30 minutes at a time without authorization.
Uninterrupted operation for a production environment is the result of authorizing the software.
The Twin Client Manager can automatically authorize the terminal over the wireless network if the following requirements are met:
• A PC running Twin Client Manager is connected to the wire LAN segment with at least one access point within range of the terminal.
• The System ID of the PC on which Twin Client Manager is installed has been used to obtain a site license Authorization code from the Connect web site.
To obtain the System ID of the Twin Client Manager, click on the
Authorization
option in the
Tools
menu, as shown below.
The Authorization window is displayed as shown below.
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Terminal Setup
Your System ID appears in the first box of the screen.
Go to http://www.connectrf.com
.
Click on
Partner Services
. Click on the
Generate
Authorization
icon at the top of the page. Follow the directions on the web site.
Authorized Terminals
The number of terminals authorized, the number of terminals in use, and the number of terminals remaining is provided in the Authorized Terminals box on the lower left side of the screen.
Click on the
Details
button to number the options in the screen below in the order of your priority.
Note:
The terminal may or may not be able to utilize the Formatter feature depending on its Authorization codes.
2-22
Click on an option and move it using the
Up
and
Down
buttons.
Click on
OK
when finished.
The
Manual Authorization
button is an alternate method of obtaining an Authorization code for a terminal. This method does not utilize Airloader, as does the other method.
Click on this button, manually enter your MAC (Media Access Code) address in the screen that appears, and click on
OK
. This enables you to generate individual
Authorization codes.
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Terminal Setup
Add Licenses
The Add Licenses feature is used when adding additional licenses to an already site licensed Twin Client Manager. (i.e. Twin Client Manager is licensed for 10, and the customer purchases another 10 licenses to make a total of 20.)
From Twin Client Manager, choose
Authorization
from under the
Tools
menu. Click on the
Add Licenses
button.
A pop-up box appears with the Machine ID and a space for the additional license’s
Authorization code. Enter the additional license’s Authorization code and click on
OK
.
Use the Machine ID in the pop-up box instead of the original Machine ID to get your
Authorization code.
If adding users, click on the Add Licenses button before generating the Authorization code to get the most current Machine ID.
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Terminal Setup
Transfer Authorization
The Transfer Licenses feature is used when moving a site license from one PC to another. After Twin Client Manager is installed on a new PC, you will need the
System/Machine ID for it. This ID appears in the first box of the Authorization screen.
From Twin Client Manager, select
Authorization
from under the
Tools menu.
Click on the
Transfer Authorization
button on the old PC. You will be asked for the new
System ID. Enter this new System ID. It will generate an Authorization code for the new PC's Twin Client Manager.
Note:
This feature only works if there are licenses remaining on the old PC.
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Terminal Setup
Listing
Click on the
Listing
button to view Authorization codes used along with corresponding serial numbers.
Click on
OK
when finished.
Click on the
Close
button when finished.
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Terminal Setup
Software Management
In addition to providing functions for the download of files to the terminal via the traditional serial connection, the Twin Client Manager also provides for the management of terminal software and configurations automatically over the wireless network.
Software Management describes the automated capability in detail. Additional manual operations involving serial download options are described at the end of this section.
Airloader Auto-Configuration
The Airloader Auto-Configuration form is accessed from the Twin Client Manager
Tools
menu. Select
Airloader
.
2-26
Note:
If no options are displayed, click the
Advanced<<
button.
Enabling Automatic Downloads
Click to put a check in the box that allows terminals to be automatically configured via
RF to enable automatic downloading. In the event that another PC on the network is already configured and active, the following warning message is displayed.
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Terminal Setup
Synchronizing Configuration Files
Click to put a check in the Synchronize Configuration Files box to enable automatic synchronization of configuration files on the terminal. When the terminal is cold booted, its configuration files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.
Synchronizing Program Files
Click to put a check in the Synchronize Program Files box to enable automatic synchronization of program files on the terminal. When the terminal is cold booted, its program files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.
Automatic IP Address Assignment
An IP address does not need to be assigned to the terminal. The MX6 terminal will find the Airloader server automatically.
Creating New Groups
New groups, with different configurations, can be created by clicking on
Terminal/Group Manager
, and then clicking the right mouse button as shown.
After the new group has been created, the group settings option becomes available for change, as shown below.
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May, 2006
2-27
Terminal Setup
After the Configuration File and all of the other parameters have been set, the group is made active by clicking on the
Active
check box.
2-28
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•
May, 2006
Terminal Setup
Clicking on the
Thin Mode button will cause all terminals in this group that are currently running in thick mode to be switched to thin mode the next time Airloader is run on the terminal.
Click on the
Schedule
button to view a dialog box for scheduling an automatic Airloader update.
Select the desired time and click on
OK
. Click on
Update Now
and the Airloader “push” capability controls terminals from this end.
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May, 2006
2-29
Terminal Setup
Setting the Segment
Checking the
Segment button restricts a terminal group to a range of IP addresses. The
IP Address can be any valid address on the segment, as it is used only to identify the segment. The setting of the Net Mask can be used to restrict the range. This feature is useful for segregating terminal groups by location.
Setting Force Reload
Clicking on the
Force Reload
button forces all terminals within a group to be automatically updated. The following warning message appears.
Click on the
Yes
button to force the reload.
Setting the Default Terminal Group
New terminals that have not yet been assigned to any group are initially assigned to the default group in effect when they are cold booted.
Any group can be made the default group by clicking on the group, and then clicking on the right mouse button. Then click on the
Make Default
option.
Reassigning Terminals
After a terminal has been configured and assigned to the default group, it can be reassigned to a new group by clicking on the terminal icon as shown below.
2-30
Then, holding the mouse button down, drag the terminal icon to the desired group.
Supported Equipment Manual
•
May, 2006
Terminal Setup
Release the mouse button, which reassigns the terminal.
The next time the terminal is rebooted, it will be reconfigured as defined in the group specification.
Mobile Device Manager (MDM) Features
Under
Tools
in Twin Client Manager are the Screen Watcher, Terminal Messenger, and
RF Monitor features.
Note:
The terminal may or may not be able to utilize the Screen Watcher or Terminal
Messenger features depending on its Authorization codes.
Select
Screen Watcher
, enter the terminal’s IP address, and click on
OK
.
A screen will appear with a display resembling the terminal screen.
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May, 2006
2-31
Terminal Setup
Clicking on the
Font button on the upper left brings up a screen in which you can modify the font settings, as shown below.
2-32
Select
Terminal Messenger
from the
Tools
menu.
You may enter an Address Range in the
From and
To
boxes on this screen. Click on
Add
when finished.
Enter a message to send in the space provided, select the terminal to receive this message by clicking on it in the
Select Terminal(s) column, and click on the
Send
button to send the message of your choice to the terminal of your choice.
See the example of the Terminal Messenger screen below.
Supported Equipment Manual
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May, 2006
Terminal Setup
To remove a terminal from the list of terminals receiving your message, click on the terminal number in the
Select Terminal(s)
column, and click on the
Remove
button.
Click on the appropriate button,
Remove All
,
Select All
, or
Unselect All
, to remove all terminals, select all terminals, or unselect all terminals from the
Select Terminal(s)
list.
Note:
Use the
Ctrl
and
Shift
keys to select multiple terminals.
Click on the
Close
button when finished.
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May, 2006
2-33
Terminal Setup
Select
RF Monitor
from the
Tools
menu.
RF Monitor is an "Over The Air" diagnostic tool. It is used to collect diagnostic trace information from RF terminals running PowerNet Twin Client software.
It runs on a Windows PC and will send a command to the RF terminal to start tracing.
The terminal, when it receives this command, will start sending the trace information over the RF link to the PC that issued the command. This will be written to a file on this
PC that can be sent to us for analysis.
Click on
File
to Select Terminal or to Exit.
Choosing
Select Terminal
allows you to view a log of the terminal’s activity. Enter the
Terminal IP Address and Terminal IP Port, and click on
OK
.
2-34
Supported Equipment Manual
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May, 2006
Terminal Setup
Click on
Edit.
Select Find and/or Find Next to search for pieces of information in your log, or select Clear to clear the search.
Click on
Actions
to select Start Monitor or Stop Monitor.
Click on
Tools
to choose Set Debug Levels or Settings.
The options in Set Debug Levels are shown below.
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May, 2006
2-35
Terminal Setup
The maximum log file size can be set under Settings.
2-36
Click on
View
to show or hide the Toolbar and the Status Bar.
This is the Toolbar. It is found near the top of the screen.
This is the Status Bar. It is found at the bottom of the screen.
Click on
About RF Monitor
under
Help
to view version number information. Click on
About Twin Client Manager
under
Help
in the main menu to view the following screen.
Supported Equipment Manual
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May, 2006
Terminal Setup
RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a shortcut to run it. It will run on all versions of
Windows except V3.1 and Windows 95.
1. Move RF Monitor to a Windows PC with Network access to the RF terminal.
2. Run RF Monitor. (Create a shortcut or do a
Start/Run
.)
3.
From the pull down menu, select
File/Select Terminal
.
4. Key in the RF terminal IP address and leave the port at 1802.
5. From the pull down menu, select
Tools/Set Debug Levels
.
Set all levels to 9 except
Datastream and SNA.
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May, 2006
2-37
Terminal Setup
6.
With the RF terminal sitting at the
Press Any Key
prompt, select
Actions/Start
Monitor
.
7. Press a key on the RF terminal to open a session, and you should see trace data in the
RF Monitor window. When done, end the trace and the file will be named
tnxxx.yyy.log
(where
xxx.yyy
is the last 2 octets of the RF terminal’s IP address) in the directory in which RF Monitor was running.
2-38
Supported Equipment Manual
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May, 2006
Terminal Setup
Common Problems with RF Monitor
• The trace won’t start.
RF Monitor uses UDP to send commands to the RF device. On busy networks, UDP packets are not always delivered. The terminal can miss the command to start the trace. Below are some things that can be useful. a. Ping the RF terminal from the PC used before starting RF Monitor. (This seems to "open" a path to the terminal.) b. Start the Monitor with the terminal at the
Press Any Key
prompt. (While the terminal is at this prompt, it is not doing much and has a better chance of hearing the start trace command.)
• I don't understand what this trace means.
The trace that this tool collects is engineering-level information. It allows an end user to collect information that can be analyzed by Connect engineering.
It will generally be requested by Connect support to help diagnose a reported problem.
To be able to read and understand these completely, you need to have an understanding of:
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May, 2006
2-39
Terminal Setup
a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF network concepts d. Wired network concepts e. Telnet sessions f. TCP/IP
They are text files that can be read with any editor or viewer and can be useful to end users and integrators, even if they may not have all the requirements above.
• I have an intermittent problem and it could happen on any one of my 100
terminals. RF Monitor only does one terminal at a time. What can I do?
RF Monitor is not the right diagnostic tool for this type of problem. PowerNet products have another diagnostic tool that can be used called the "Diagnostic Server".
This tool can be set up to run trace diagnostics on up to 300 terminals at the same time. This tool will be provided as needed for systems under PowerNet support agreement OR by T&M when they are not covered.
It also includes the service of a PowerNet support engineer.
Server Transfer is another feature. From the
Tools
menu, select
Server Transfer
.
The FTP Settings screen appears.
2-40
To send object editor and configuration files from Windows to your Linux box, enter your server address, and click on
OK
.
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May, 2006
Terminal Setup
Sending Program and Configuration Files to the
Terminal
1
.
Boot the terminal.
2. On the PC, select
Send Program Files to Terminal
from the
Terminal
menu in Twin
Client Manager.
The following screen will appear.
3. Click on
OK
.
The following screen will appear.
4. Click on
OK
.
5. On the PC, choose
Send Configuration Files to Terminal
from the
Terminal
menu in Twin Client Manager.
You will see the following screen.
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May, 2006
2-41
Terminal Setup
6. Choose
Yes
.
7. Click on
OK
.
The following screen will appear.
2-42
OK
.
9. Warm boot the terminal. To perform a warm boot, press and hold the
Ctrl
and
Shift keys for about 10 seconds and then release.
Under
Terminal
, you may select
Receive File from Terminal
.
Enter the path and file name to receive from the terminal in the Upload File dialog box.
Supported Equipment Manual
•
May, 2006
The default file is
“ rf.log
”.
Click on
OK
.
Terminal Setup
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May, 2006
2-43
Terminal Setup
This page is intentionally blank.
2-44
Supported Equipment Manual
•
May, 2006
Chapter 3 ● Keypad Configuration
1. MX6 43-key Terminal
Keypad Figures
The keypad figures begin on the next page.
Supported Equipment Manual
•
May, 2006
3-1
Keypad Configuration
3-2
Info
Field-
Lexit
SFT
NUM
◄
ON • SCAN vol+ pg↑
▲ volpg↓
▼
► cntrst-
ESC
cntrst+
TAB
Fld Exit
ENT
F11
A
F14
E
a
F1
1
F4
4
F17
F7
i
I
7
Help
FM
Reset
m
M
.
F12
B
F15
F18
J
F20
N
b
F2 F13
c
F3 apost rophe
“
send
d
2
F5 F16
Erinp
F6 < aste risk end
h
5
G
6
H
j n
F8 F19
8
F10
0
k
F9
L
{
Roll Up
~ l
K
9
Clear
Field+
SReq
O
o
,
P
Roll Down
} /
p
Q
>
NewLine
(
q
U
% semi colon
$
u
V
|
?
EREOF
)
l bra cket
+
:
_ cket
=
r s t
R T
v
^
W grave accent
-
#
w
X
Exclamation
&
x
\ start
Y
y
Z
!
“at” sign
z
backtab
SP
bksp del
CTRL
BLUE
RED
ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
NUM
CTRL
MX6 43-key VT Keyboard
Supported Equipment Manual
•
May, 2006
Keypad Configuration
SFT
◄
ON • SCAN vol+ pg↑
▲ cntrst-
ESC
► eof
ENT
TAB
cntrst+
NUM
volpg↓
▼
F11
A
F14
E
F 21
F1 F12
F 22
F2 F13
F 23
a b
c
1
B
2
F 24
F4
4
F15
F3 apost rophe
“
send
d
F5 F16 er inp
F6 < aste risk end
h
5
G
6
H
F17 in fo
F7
i
I
7 help f m reset
m
M
.
F18 F8
j
J
8
F20
pa 1
F10
n
N
0
F19 in s
k
K
F9
L
{
d up
~ l
9
Clear
pa 2
SReq
O
o
,
P
pa 3
}
/
p
> new line
q
Q
(
? er eof
)
l bra cket
+
:
_ cket
=
r s t
R T
U
% semi colon
$
u
V
|
“at” sign
v
^
W grave accent
-
#
w
X excla mation
&
\
x
start
Y
y
Z attn le xit home
z
backtab
SP
bksp del
CTRL
BLUE
RED
ALT
Supported Equipment Manual
•
May, 2006
BLUE
BLUE + RED
RED
KEYTOP
SFT
NUM
CTRL
MX6 43-key 3270 Keyboard
3-3
Keypad Configuration
3-4
SFT
NUM
◄
ON • SCAN vol+ pg↑
▲ volpg↓
▼ cntrst-
ESC
► fld exit
TAB
cntrst+
ENT
F11
A
E
F 21 F 22 F 23
F1 F12 F2 F13
a b
c
1
B
2
F14
F 24
F4
4
F15 apost rophe
“
send
d
F5
F16 er inp
F6 < aste risk end
h
5
G
6
H
F17 in fo
i
I help
f m reset
M
m
.
F7
7
F18
J
N
j n
F8
8
F20 fie ld-
F10
0
F19
in s
k
F9
L
{
roll up
~ l
K
9 clear fie ld+ sreq
O
o
,
P roll down
} /
p
>
new line
q
Q
(
?
er eof
)
l bra cket
+
:
_ cket
=
r s t
R T
U
% semi colon
$
u
V
|
“at” sign
v
^
W grave accent
-
#
w
X excla mation
&
\
x
start
Y
y
Z attn
le xit home
z
backtab
SP
bksp del
CTRL
BLUE
RED
ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
NUM
CTRL
MX6 43-key 5250 Keyboard
Supported Equipment Manual
•
May, 2006
Keypad Table
S
T
U
V
O
P
Q
R
J
K
L
M
N
F
G
H
I
W
X
Y
Z
/ forward slash
* asterisk
_ underscore
+ addition sign
- dash
: colon
; semicolon
= equal sign
\ backward slash
‘ apostrophe
C
D
E y z
A
B r s t u v w x n o p q j k l m e f g h i a b c d
Keypad Configuration
<a> <a> <a>
<b> <b> <b>
<c> <c> <c>
<d> <d> <d>
<e> <e> <e>
<f> <f> <f>
<g> <g> <g>
<h> <h> <h>
<i> <i> <i>
<j> <j> <j>
<k> <k> <k>
<l> <l> <l>
<m> <m> <m>
<n> <n> <n>
<o> <o> <o>
<p> <p> <p>
<q> <q> <q>
<r> <r> <r>
<s> <s> <s>
<t> <t> <t>
<u> <u> <u>
<v> <v> <v>
<w> <w> <w>
<x> <x> <x>
<y> <y> <y>
<z> <z> <z>
<Sft><a> <Sft><a> <Sft><a>
<Sft><b> <Sft><b> <Sft><b>
<Sft><c> <Sft><c> <Sft><c>
<Sft><d> <Sft><d> <Sft><d>
<Sft><e> <Sft><e> <Sft><e>
<Sft><f> <Sft><f> <Sft><f>
<Sft><g> <Sft><g> <Sft><g>
<Sft><h> <Sft><h> <Sft><h>
<Sft><i> <Sft><i> <Sft><i>
<Sft><j> <Sft><j> <Sft><j>
<Sft><k> <Sft><k> <Sft><k>
<Sft><l> <Sft><l> <Sft><l>
<Sft><m> <Sft><m> <Sft><m>
<Sft><n> <Sft><n> <Sft><n>
<Sft><o> <Sft><o> <Sft><o>
<Sft><p> <Sft><p> <Sft><p>
<Sft><q> <Sft><q> <Sft><q>
<Sft><r> <Sft><r> <Sft><r>
<Sft><s> <Sft><s> <Sft><s>
<Sft><t> <Sft><t> <Sft><t>
<Sft><u> <Sft><u> <Sft><u>
<Sft><v> <Sft><v> <Sft><v>
<Sft><w> <Sft><w> <Sft><w>
<Sft><x> <Sft><x> <Sft><x>
<Sft><y> <Sft><y> <Sft><y>
<Sft><z> <Sft><z> <Sft><z>
<Red><p> <Red><p> <Red><p>
<Red><Blue><h> <Red><Blue><h> <Red><Blue><h>
<Blue><t> <Blue><t> <Blue><t>
<Blue><s> <Blue><s> <Blue><s>
<Blue><w> <Blue><w> <Blue><w>
<Red><s> <Red><s> <Red><s>
<Red><Blue><u> <Red><Blue><u> <Red><Blue><u>
<Red><t> <Red><t> <Red><t>
<Red><x> <Red><x> <Red><x>
<Red><Blue><d> <Red><Blue><d> <Red><Blue><d>
Supported Equipment Manual
•
May, 2006
3-5
Keypad Configuration
F23
F24
Esc
Shift
Num
Alt
Red
Blue
Ctrl
F16
F17
F18
F19
F20
F21
F22
Tab
Enter
Sp
F9
F10
F11
F12
F13
F14
F15
F1
F2
F3
F4
F5
F6
F7
F8
“ quote
< less than sign
> greater than sign
[ left bracket
] right bracket
{ left brace
} right brace
( left parenthesis
) right parenthesis
? question mark
! exclamation
@ at sign
# pound
$ dollar
% percent
^ carat
8
9
0
4
5
6
7
& ampersand
` grave accent
~ tilde
| vertical bar
. period
, comma
1
2
3
3-6
<Blue><d> <Blue><d> <Blue><d>
<Blue><h> <Blue><h> <Blue><h>
<Blue><q> <Blue><q> <Blue><q>
<Red><Blue><s> <Red><Blue><s> <Red><Blue><s>
<Red><Blue><t> <Red><Blue><t> <Red><Blue><t>
<Blue><l> <Blue><l> <Blue><l>
<Blue><p> <Blue><p> <Blue><p>
<Red><q> <Red><q> <Red><q>
<Red><r> <Red><r> <Red><r>
<Blue><r> <Blue><r> <Blue><r>
<Red><Blue><z> <Red><Blue><v> <Red><Blue><v>
<Red><w> <Red><w> <Red><w>
<Red><u> <Red><u> <Red><u>
<Blue><u> <Blue><u> <Blue><u>
<Red><v> <Red><v> <Red><v>
<Blue><x> <Blue><x> <Blue><x>
<Red><Blue><w> <Red><Blue><w> <Red><Blue><w>
<Red><l> <Red><l> <Red><l>
<Blue><v> <Blue><v> <Blue><v>
<Num><m> <Num><m> <Num><m>
<Num><o> <Num><o> <Num><o>
<Num><a> <Num><a> <Num><a>
<Num><b> <Num><b> <Num><b>
<Num><c> <Num><c> <Num><c>
<Num><e> <Num><e> <Num><e>
<Num><f> <Num><f> <Num><f>
<Num><g> <Num><g> <Num><g>
<Num><i> <Num><i> <Num><i>
<Num><j> <Num><j> <Num><j>
<Num><k> <Num><k> <Num><k>
<Num><n> <Num><n> <Num><n>
<Red><a> <Red><a> <Red><a>
<Red><b> <Red><b> <Red><b>
<Red><c> <Red><c> <Red><c>
<Red><e> <Red><e> <Red><e>
<Red><f> <Red><f> <Red><f>
<Red><g> <Red><g> <Red><g>
<Red><i> <Red><i> <Red><i>
<Red><j> <Red><j> <Red><j>
<Red><k> <Red><k> <Red><k>
<Red><n> <Red><n> <Red><n>
<Blue><a> <Blue><a> <Blue><a>
<Blue><b> <Blue><b> <Blue><b>
<Blue><c> <Blue><c> <Blue><c>
<Blue><e> <Blue><e> <Blue><e>
<Blue><f> <Blue><f> <Blue><f>
<Blue><g> <Blue><g> <Blue><g>
<Blue><i> <Blue><i> <Blue><i>
<Blue><j> <Blue><j> <Blue><j>
<Blue><k> <Blue><k> <Blue><k>
<Blue><n> <Blue><n> <Blue><n>
<Esc> <Esc> <Esc>
<Shf> <Shf> <Shf>
<Num> <Num> <Num>
<Alt> <Alt> <Alt>
<Red> <Red> <Red>
<Blue> <Blue> <Blue>
<Ctrl> <Ctrl> <Ctrl>
<Tab> <Tab> <Tab>
<Ent> <Ent> <Ent>
<Sp> <Sp> <Sp>
Supported Equipment Manual
•
May, 2006
Keypad Configuration
ErEOF
Erinp
Field exit
Field-
Field+
FM
Help
Home
Info
Insert
Lexit
New line
PA1
PA2
PA3
Page up
Light
On • Scan
Up
Down
Left
Right
Attention
Backspace
Back tab
Clear
Contrast+
Contrast-
Delete
Dup
End
EOF
Page down
Reset
Roll up
Roll down
Send
Start
Sys req
Vol+
Vol-
Note: Red+Blue=White
2.
<Light> <Light> <Light>
<On • Scan> <On • Scan> <On • Scan>
<▲> <▲> <▲>
<▼> <▼> <▼>
<◄> <◄> <◄>
<►> <►> <►>
<Red><Sp> <Red><Sp> <Red><Sp>
<Blue><Sp> <Blue><Sp> <Blue><Sp>
<Red><Tab> <Red><Tab> <Red><Tab>
<Red><Esc> <Red><Esc> <Red><Esc>
<Red><Light> <Red><Light> <Red><Light>
--- <Red><Blue><l> ---
<Red><h> <Red><h> <Red><h>
--- <Blue><Ent> ---
--- <Red><Blue><n> ---
--- <Red><Blue><o> ---
--- <Red><Blue><p> ---
<Red><▲> <Red><▲> <Red><▲>
<Red><▼> <Red><▼> <Red><▼>
<Red><d> <Red><d> <Red><d>
<Blue><y> <Blue><y> <Blue><y>
<Blue><▲> <Blue><▲> <Blue><▲>
<Blue><▼> <Blue><▼> <Blue><▼>
Supported Equipment Manual
•
May, 2006
3-7
Keypad Configuration
MX6 56-key Terminal
Keypad Figures
The keypad figures begin on the next page.
3-8
Supported Equipment Manual
•
May, 2006
F24
PF3
Keypad Configuration
SFT
◄
ON • SCAN vol+
▲ pg
↑ volpg
↓
▼ cntrst-
ESC
►
ENT
TAB
cntrst+
INS
F11
1
F1 F12
2
F2 F13 F3
3
F14
SP
backtab
BKSP
F17
4
7
F4
F7
A
a
DEL
F
f
}
Roll↓
K
k
semi colon
%
$
P
p
start
U
u
B
b
Erinp
G
g
{
Roll↑
~
l
L
V
Q
|
> newl
(
q
^
v
.
<
H
F15
F18
6
F6
F9
C
c
F20
8 9
F10
,
0
apost rophe
“
/
D
d
E
e h
*
m
Reset
M
FM
?
R
r
grave accent
#
W
w
)
5
F5
F8
I
&
X
i
F16
F19
n
N
+
S
[ sign
: s x
\
J
j
!
Field+
@
o
O
_
] sign
t
T
= z
Y
y
Z
CTRL BLUE RED ALT
send end
Field-
BLUE
BLUE + RED
RED
KEYTOP
SFT
MX6 56-key VT Keyboard
Supported Equipment Manual
•
May, 2006
3-9
Keypad Configuration
PF3
SFT
◄
ON • SCAN vol+
▲ pg
↑ volpg
↓
▼ cntrst-
ESC
►
TAB
cntrst+ eof
ENT
home lexit
INS
SP
F11
F 21
F1 F12
F 22
F2 F13
F 23
F3
1
F14
F 24
F4 F15
2
F5
F16
3
F6
4
5 6
backtab
BKSP
F17
A
a
DEL
F
f
}
pa 3
K
k
% semi colon
$
P
p
start
U
u
B
b
er inp
G
g
{ du p
~
l
L
V
Q
|
> ne wl
(
q
^
v
7
.
F7 F18
F8 F19 F9
C
c
F20
8 9
F10
,
0
apost rophe
“
/
D
d
E
e
<
H
h
* attn
M
m
reset f m
? )
R
r
_ accent
#
W
w
I
i
pa 1
n
N
+
S
[ sign
: s
&
X
x
\
J
j
! pa
2
@
o
O
_
] sign
t
T
= z
Y
y
Z send end
CTRL BLUE RED ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
MX6 56-key 3270 Keyboard
3-10
Supported Equipment Manual
•
May, 2006
Fld Exit
Home
PF3
Keypad Configuration
SFT
◄
ON • SCAN vol+
▲ pg
↑ volpg
↓
▼ cntrst-
ESC
►
TAB
cntrst+ fld exit
ENT
home
A lexit
INS
F11
F 21
F1 F12
F 22
F2 F13
F 23
1
F14
F 24
F4 F15
2
F5
F16
3
4
5 6
SP
backtab
BKSP
F17
7
F7 F18
F8 F19
a
DEL
F
f
} roll
↓
K
k
semi colon
%
$
P
p
start
U
u
B
b
er inp
G
g
{ roll
↑
~
l
L
V
Q
|
> ne wl
(
q
^
v
.
F3
F6
F9
<
H
C attn
M
m
reset f m
?
R
r
grave accent
#
W
w
)
F20
c
8 9
F10
,
0
apost rophe
“
/
D
d
E
e h
*
I
i
fie ld-
J
j
N
n
+
S
[ sign
: s
&
X
x
\
! fie ld+
@
o
O
_
] sign
t
T
= z
Y
y
Z
CTRL BLUE RED ALT
send end
BLUE
BLUE + RED
RED
KEYTOP
SFT
MX6 56-key 5250 Keyboard
Supported Equipment Manual
•
May, 2006
3-11
Keypad Configuration
Keypad Table
Q
R
S
T
M
N
O
P
H
I
J
K
L
D
E
F
G
U
V
W
X
Y
Z
/ forward slash
* asterisk
_ underscore
+ addition sign
- dash
: colon
; semicolon
= equal sign
\ backward slash
‘ apostrophe
A
B
C w x y z s t u v p q r l m n o h i j k e f g a b c d
3-12
NOTE: RED + BLUE = WHITE
<a> <a> <a>
<b> <b> <b>
<c> <c> <c>
<d> <d> <d>
<e> <e> <e>
<f> <f> <f>
<g> <g> <g>
<h> <h> <h>
<i> <i> <i>
<j> <j> <j>
<k> <k> <k>
<l> <l> <l>
<m> <m> <m>
<n> <n> <n>
<o> <o> <o>
<p> <p> <p>
<q> <q> <q>
<r> <r> <r>
<s> <s> <s>
<t> <t> <t>
<u> <u> <u>
<v> <v> <v>
<w> <w> <w>
<x> <x> <x>
<y> <y> <y>
<z> <z> <z>
<Sft><a> <Sft><a> <Sft><a>
<Sft><b> <Sft><b> <Sft><b>
<Sft><c> <Sft><c> <Sft><c>
<Sft><d> <Sft><d> <Sft><d>
<Sft><e> <Sft><e> <Sft><e>
<Sft><f> <Sft><f> <Sft><f>
<Sft><g> <Sft><g> <Sft><g>
<Sft><h> <Sft><h> <Sft><h>
<Sft><i> <Sft><i> <Sft><i>
<Sft><j> <Sft><j> <Sft><j>
<Sft><k> <Sft><k> <Sft><k>
<Sft><l> <Sft><l> <Sft><l>
<Sft><m> <Sft><m> <Sft><m>
<Sft><n> <Sft><n> <Sft><n>
<Sft><o> <Sft><o> <Sft><o>
<Sft><p> <Sft><p> <Sft><p>
<Sft><q> <Sft><q> <Sft><q>
<Sft><r> <Sft><r> <Sft><r>
<Sft><s> <Sft><s> <Sft><s>
<Sft><t> <Sft><t> <Sft><t>
<Sft><u> <Sft><u> <Sft><u>
<Sft><v> <Sft><v> <Sft><v>
<Sft><w> <Sft><w> <Sft><w>
<Sft><x> <Sft><x> <Sft><x>
<Sft><y> <Sft><y> <Sft><y>
<Sft><z> <Sft><z> <Sft><z>
<Red><d> <Red><d> <Red><d>
<Red><h> <Red><h> <Red><h>
<Blue><t> <Blue><t> <Blue><t>
<Blue><s> <Blue><s> <Blue><s>
<Blue><w> <Blue><w> <Blue><w>
<Red><s> <Red><s> <Red><s>
<Red><Blue><p> <Red><Blue><p> <Red><Blue><p>
<Red><t> <Red><t> <Red><t>
<Red><x> <Red><x> <Red><x>
<Red><Blue><d> <Red><Blue><d> <Red><Blue><d>
Supported Equipment Manual
•
May, 2006
F23
F24
Shift
Esc
Alt
Red
Blue
Ctrl
Tab
F16
F17
F18
F19
F20
F21
F22
Enter
Sp
Light
F9
F10
F11
F12
F13
F14
F15
F1
F2
F3
F4
F5
F6
F7
F8
“ quote
! exclamation
? question mark
< less than sign
> greater than sign
[ left bracket
] right bracket
{ left brace
} right brace
( left parenthesis
) right parenthesis
@ at sign
# pound
$ dollar
% percent
^ carat
8
9
0
4
5
6
7
& ampersand
` grave accent
~ tilde
| vertical bar
. period
, comma
1
2
3
Keypad Configuration
<Blue><d> <Blue><d> <Blue><d>
<Blue><o> <Blue><o> <Blue><o>
<Blue><r> <Blue><r> <Blue><r>
<Blue><h> <Blue><h> <Blue><h>
<Blue><q> <Blue><q> <Blue><q>
<Red><Blue><s> <Red><Blue><s> <Red><Blue><s>
<Red><Blue><t> <Red><Blue><t> <Red><Blue><t>
<Blue><l> <Blue><l> <Blue><l>
<Blue><k> <Blue><k> <Blue><k>
<Red><q> <Red><q> <Red><q>
<Red><r> <Red><r> <Red><r>
<Red><o> <Red><o> <Red><o>
<Red><w> <Red><w> <Red><w>
<Red><p> <Red><p> <Red><p>
<Blue><p> <Blue><p> <Blue><p>
<Red><v> <Red><v> <Red><v>
<Blue><x> <Blue><x> <Blue><x>
<Red><Blue><w> <Red><Blue><w> <Red><Blue><w>
<Red><l> <Red><l> <Red><l>
<Blue><v> <Blue><v> <Blue><v>
<.> <.> <.>
<,> <,> <,>
<1> <1> <1>
<2> <2> <2>
<3> <3> <3>
<4> <4> <4>
<5> <5> <5>
<6> <6> <6>
<7> <7> <7>
<8> <8> <8>
<9> <9> <9>
<0> <0> <0>
<Red><1> <Red><1> <Red><1>
<Red><2> <Red><2> <Red><2>
<Red><3> <Red><3> <Red><3>
<Red><4> <Red><4> <Red><4>
<Red><5> <Red><5> <Red><5>
<Red><6> <Red><6> <Red><6>
<Red><7> <Red><7> <Red><7>
<Red><8> <Red><8> <Red><8>
<Red><9> <Red><9> <Red><9>
<Red><0> <Red><0> <Red><0>
<Blue><1> <Blue><1> <Blue><1>
<Blue><2> <Blue><2> <Blue><2>
<Blue><3> <Blue><3> <Blue><3>
<Blue><4> <Blue><4> <Blue><4>
<Blue><5> <Blue><5> <Blue><5>
<Blue><6> <Blue><6> <Blue><6>
<Blue><7> <Blue><7> <Blue><7>
<Blue><9> <Blue><9> <Blue><9>
<Blue><0> <Blue><0> <Blue><0>
<Sft> <Sft> <Sft>
<Esc> <Esc> <Esc>
<Alt> <Alt> <Alt>
<Red> <Red> <Red>
<Blue> <Blue> <Blue>
<Ctrl> <Ctrl> <Ctrl>
<Tab> <Tab> <Tab>
<Ent> <Ent> <Ent>
<Sp> <Sp> <Sp>
<Light> <Light> <Light>
Supported Equipment Manual
•
May, 2006
3-13
Keypad Configuration
Field -
Field +
FM
Home
Lexit
New line
PA1
PA2
PA3
Page up
Page down
Reset
Roll up
Roll down
Start
Vol+
Vol-
Del
Ins
Backspace
On • Scan
Up
Down
Left
Right
Attention
Backtab
Contrast+
Contrast-
Dup
EOF
Erinp
Field exit
Note: Red+Blue=White
<Del> <Del> <Del>
<Ins> <Ins> <Ins>
<Bksp> <Bksp> <Bksp>
<On • Scan> <On • Scan> <On • Scan>
<▲> <▲> <▲>
<▼> <▼> <▼>
<◄> <◄> <◄>
<►> <►> <►>
<Blue><Bksp> <Blue><Bksp> <Blue><Bksp>
<Red><Tab> <Red><Tab> <Red><Tab>
<Red><Esc> <Red><Esc> <Red><Esc>
--- <Red><Blue><l> ---
--- <Blue><Ent> ---
--- <Red><Blue><n> ---
--- <Red><Blue><o> ---
--- <Red><Blue><k> ---
<Red><▲> <Red><▲> <Red><▲>
<Red><▼> <Red><▼> <Red><▼>
<Blue><u> <Blue><u> <Blue><u>
<Blue><▲> <Blue><▲> <Blue><▲>
<Blue><▼> <Blue><▼> <Blue><▼>
3-14
Supported Equipment Manual
•
May, 2006
MX6 35-key Terminal
Keypad Figures
The keypad figures begin the next page.
Keypad Configuration
Supported Equipment Manual
•
May, 2006
3-15
Keypad Configuration
3-16
ON • SCAN vol+ pg↑
▲ cntrst-
ESC
SFT
ALPHA
◄ vol-
▼ pg↓
►
ENT
TAB
cntrst+
F11
F21 F22 F23
F1 F12 F2
F13
1
2
3
ABC abc
F3
DEF def
F24
F14
GHI
4
F4 ghi
“at” sign
F15
JKL
5
F5 jkl
F16
6
MNO
F6 mno
F17
PQRS
7
F7 pqrs
F18
TUV
8
F8 tuv
F19
WXYZ
9
F9 wxyz com ma
-
sp
^
(
/ apost rophe
F1
“
start
BKSP
amper sand
F20 F10
0
<
\ per iod
del
!
+
* semi colon
F2
?
$ pou nd
|
~
l bra cket
F3
_ grave accent backtab
%
{
F5 F6
>
)
=
:
r bra cket
}
F4
CTRL
BLUE RED
ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
CTRL
ALPHA
MX6 35-key VT Keyboard
Note: Caps are Shift + Alpha + keytop
Supported Equipment Manual
•
May, 2006
Keypad Configuration
SFT
◄
ON • SCAN vol+ pg↑
▲
► clear cntrst-
ESC
ins
TAB
cntrst+ eof eri np attn
ENT
ALPHA
vol- pg↓
▼
F11
F 24
F14
GHI
4
F 21 F 22 F 23
F1 F12
F2
F13
1
2 3
ABC abc
F3
DEF def
F4 ghi
“at” sign
F15
JKL
5
F5 jkl
F16
MNO sr eq
F6
6
mno
F17 re set
7
PQRS
F7 pqrs
F18
f m
8
TUV
F8 tuv
F19 ho me
9
WXYZ
F9 wxyz com ma
-
\
sp
^
(
/ apost rophe
F1
“
start
BKSP
amper sand
F20 F10
0
< per iod ereo f
!
del
+
* semi colon
F2
?
$ pou nd
|
_
~
l bra cket
F3
grave accent backtab
%
{
F5 F6
>
)
=
:
r bra cket
}
F4
CTRL BLUE RED ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
CTRL
ALPHA
MX6 35-key 3270 Keyboard
Note: Caps are Shift + Alpha + keytop
Supported Equipment Manual
•
May, 2006
3-17
Keypad Configuration
3-18
SFT
ON • SCAN vol+ pg↑
▲ clear cntrst-
ESC
ins
TAB
cntrst+
◄ ►
ALPHA
vol-
▼ pg↓ fexit e ri np attn
ENT
F11
F14
F 24
4
GHI
F 21 F 22 F 23
F1 F12
F2
F13
1
2 3
ABC abc
F3
DEF def
F4 ghi
“at” sign
F15
JKL
5
F5 jkl
F16
MNO sr eq
F6
6
mno
F17 re set
7
PQRS
F7 pqrs
f m
F18
TUV
8
F8 tuv
F19 ho me
9
WXYZ
F9 wxyz com ma
-
\
^
sp
(
/ apost rophe
F1
“
start
BKSP
amper sand
F20 F10
0
< per iod ereo f
!
del
+
* semi colon
F2
?
$ pou nd
|
~
l bra cket
F3
_ grave accent backtab
%
{
F5 F6
>
)
=
:
r bra cket
}
F4
CTRL BLUE RED ALT
BLUE
BLUE + RED
RED
KEYTOP
SFT
CTRL
ALPHA
MX6 35-key 5250 Keyboard
Note: Caps are Shift + Alpha + keytop
Supported Equipment Manual
•
May, 2006
Supported Equipment Manual
•
May, 2006
Keypad Configuration
Q
R
S
T
M
N
O
P
H
I
J
K
L
D
E
F
G
U
V
W
X
Y
Z
/ forward slash
* asterisk
_ underscore
+ addition sign
- dash
: colon
; semicolon
= equal sign
\ backward slash
‘ apostrophe
A
B
C w x y z s t u v p q r l m n o h i j k e f g a b c d
Keypad Table
NOTE: RED + BLUE = WHITE
<Alpha><2> <Alpha><2> <Alpha><2>
<Alpha><2><2> <Alpha><2><2> <Alpha><2><2>
<Alpha><2><2><2> <Alpha><2><2><2> <Alpha><2><2><2>
<Alpha><3> <Alpha><3> <Alpha><3>
<Alpha><3><3> <Alpha><3><3> <Alpha><3><3>
<Alpha><3><3><3> <Alpha><3><3><3> <Alpha><3><3><3>
<Alpha><4> <Alpha><4> <Alpha><4>
<Alpha><4><4> <Alpha><4><4> <Alpha><4><4>
<Alpha><4><4><4> <Alpha><4><4><4> <Alpha><4><4><4>
<Alpha><5> <Alpha><5> <Alpha><5>
<Alpha><5><5> <Alpha><5><5> <Alpha><5><5>
<Alpha><5><5><5> <Alpha><5><5><5> <Alpha><5><5><5>
<Alpha><6> <Alpha><6> <Alpha><6>
<Alpha><6><6> <Alpha><6><6> <Alpha><6><6>
<Alpha><6><6><6> <Alpha><6><6><6> <Alpha><6><6><6>
<Alpha><7> <Alpha><7> <Alpha><7>
<Alpha><7><7> <Alpha><7><7> <Alpha><7><7>
<Alpha><7><7><7> <Alpha><7><7><7> <Alpha><7><7><7>
<Alpha><7><7><7><7> <Alpha><7><7><7><7> <Alpha><7><7><7><7>
<Alpha><8> <Alpha><8> <Alpha><8>
<Alpha><8><8> <Alpha><8><8> <Alpha><8><8>
<Alpha><8><8><8> <Alpha><8><8><8> <Alpha><8><8><8>
<Alpha><9> <Alpha><9> <Alpha><9>
<Alpha><9><9> <Alpha><9><9> <Alpha><9><9>
<Alpha><9><9><9> <Alpha><9><9><9> <Alpha><9><9><9>
<Alpha><9><9><9><9> <Alpha><9><9><9><9> <Alpha><9><9><9><9>
<Sft><Alpha><2> <Sft><Alpha><2> <Sft><Alpha><2>
<Sft><Alpha><2><2> <Sft><Alpha><2><2> <Sft><Alpha><2><2>
<Sft><Alpha><2><2><2> <Sft><Alpha><2><2><2> <Sft><Alpha><2><2><2>
<Sft><Alpha><3> <Sft><Alpha><3> <Sft><Alpha><3>
<Sft><Alpha><3><3> <Sft><Alpha><3><3> <Sft><Alpha><3><3>
<Sft><Alpha><3><3><3> <Sft><Alpha><3><3><3> <Sft><Alpha><3><3><3>
<Sft><Alpha><4> <Sft><Alpha><4> <Sft><Alpha><4>
<Sft><Alpha><4><4> <Sft><Alpha><4><4> <Sft><Alpha><4><4>
<Sft><Alpha><4><4><4> <Sft><Alpha><4><4><4> <Sft><Alpha><4><4><4>
<Sft><Alpha><5> <Sft><Alpha><5> <Sft><Alpha><5>
<Sft><Alpha><5><5> <Sft><Alpha><5><5> <Sft><Alpha><5><5>
<Sft><Alpha><5><5><5> <Sft><Alpha><5><5><5> <Sft><Alpha><5><5><5>
<Sft><Alpha><6> <Sft><Alpha><6> <Sft><Alpha><6>
<Sft><Alpha><6><6> <Sft><Alpha><6><6> <Sft><Alpha><6><6>
<Sft><Alpha><6><6><6> <Sft><Alpha><6><6><6> <Sft><Alpha><6><6><6>
<Sft><Alpha><7> <Sft><Alpha><7> <Sft><Alpha><7>
<Sft><Alpha><7><7> <Sft><Alpha><7><7> <Sft><Alpha><7><7>
<Sft><Alpha><7><7><7> <Sft><Alpha><7><7><7> <Sft><Alpha><7><7><7>
<Sft><Alpha><7><7><7><7 <Sft><Alpha><7><7><7><7 <Sft><Alpha><7><7><7><7
<Sft><Alpha><8> <Sft><Alpha><8> <Sft><Alpha><8>
<Sft><Alpha><8><8> <Sft><Alpha><8><8> <Sft><8><Alpha><8>
<Sft><Alpha><8><8><8> <Sft><Alpha><8><8><8> <Sft><Alpha><8><8><8>
<Sft><Alpha><9> <Sft><Alpha><9> <Sft><Alpha><9>
<Sft><Alpha><9><9> <Sft><Alpha><9><9> <Sft><Alpha><9><9>
<Sft><Alpha><9><9><9> <Sft><Alpha><9><9><9> <Sft><Alpha><9><9><9>
<Sft><Alpha><9><9><9><9 <Sft><Alpha><9><9><9><9 <Sft><Alpha><9><9><9><9
<Blue><F1> <Blue><F1> <Blue><F1>
<Blue><F2> <Blue><F2> <Blue><F2>
<Sft><F3> <Sft><F3> <Sft><F3>
<Sft><F2> <Sft><F2> <Sft><F2>
<Blue><Sp> <Blue><Sp> <Blue><Sp>
<Blue><F4> <Blue><F4> <Blue><F4>
<Red><Blue><F2> <Red><Blue><F2> <Red><Blue><F2>
<Sft><F4> <Sft><F4> <Sft><F4>
<Blue><Del> --- ---
<Red><Blue><F1> <Red><Blue><F1> <Red><Blue><F1>
3-19
Keypad Configuration
F16
F17
F18
F19
F20
F21
F22
F23
F24
Shift
Esc
Alpha
Alt
Red
Blue
Ctrl
Tab
Enter
Sp
F9
F10
F11
F12
F13
F14
F15
F1
F2
F3
F4
F5
F6
F7
F8
“ quote
! exclamation
? question mark
< less than sign
> greater than sign
[ left bracket
] right bracket
{ left brace
} right brace
( left parenthesis
) right parenthesis
@ at sign
# pound
$ dollar
% percent
^ carat
8
9
0
4
5
6
7
& ampersand
` grave accent
~ tilde
| vertical bar
. period
, comma
1
2
3
3-20
<Red><F1> <Red><F1> <Red><F1>
<Red><Del> <Red><Del> <Red><Del>
<Red><F2> <Red><F2> <Red><F2>
<Sft><0> <Sft><0> <Sft><0>
<Sft><F5> <Sft><F5> <Sft><F5>
<Red><Blue><F3> <Red><Blue><F3> <Red><Blue><F3>
<Red><Blue><F4> <Red><Blue><F4> <Red><Blue><F4>
<Red><F3> <Red><F3> <Red><F3>
<Red><F4> <Red><F4> <Red><F4>
<Sft><F1> <Sft><F1> <Sft><F1>
<Sft><F6> <Sft><F6> <Sft><F6>
<Red><Blue><5> <Red><Blue><5> <Red><Blue><5>
<Red><Blue><F5> <Red><Blue><F5> <Red><Blue><F5>
<Blue><F5> <Blue><F5> <Blue><F5>
<Red><F6> <Red><F6> <Red><F6>
<Sft><Sp> <Sft><Sp> <Sft><Sp>
<Red><Blue><0> <Red><Blue><0> <Red><Blue><0>
<Red><Blue><F6> <Red><Blue><F6> <Red><Blue><F6>
<Blue><F3> <Blue><F3> <Blue><F3>
<Red><F5> <Red><F5> <Red><F5>
<Red><Blue><Del> <Red><Blue><Del> <Red><Blue><Del>
<Red><Blue><Sp> <Red><Blue><Sp> <Red><Blue><Sp>
<1> <1> <1>
<2> <2> <2>
<3> <3> <3>
<4> <4> <4>
<5> <5> <5>
<6> <6> <6>
<7> <7> <7>
<8> <8> <8>
<9> <9> <9>
<0> <0> <0>
<Red><1> <Red><1> <Red><1>
<Red><2> <Red><2> <Red><2>
<Red><3> <Red><3> <Red><3>
<Red><4> <Red><4> <Red><4>
<Red><5> <Red><5> <Red><5>
<Red><6> <Red><6> <Red><6>
<Red><7> <Red><7> <Red><7>
<Red><8> <Red><8> <Red><8>
<Red><9> <Red><9> <Red><9>
<Red><0> <Red><0> <Red><0>
<Blue><1> <Blue><1> <Blue><1>
<Blue><2> <Blue><2> <Blue><2>
<Blue><3> <Blue><3> <Blue><3>
<Blue><4> <Blue><4> <Blue><4>
<Blue><5> <Blue><5> <Blue><5>
<Blue><6> <Blue><6> <Blue><6>
<Blue><7> <Blue><7> <Blue><7>
<Blue><9> <Blue><9> <Blue><9>
<Blue><0> <Blue><0> <Blue><0>
<Sft> <Sft> <Sft>
<Esc> <Esc> <Esc>
<Alpha> <Alpha> <Alpha>
<Alt> <Alt> <Alt>
<Red> <Red> <Red>
<Blue> <Blue> <Blue>
<Ctrl> <Ctrl> <Ctrl>
<Tab> <Tab> <Tab>
<Ent> <Ent> <Ent>
<Sp> <Sp> <Sp>
Supported Equipment Manual
•
May, 2006
Keypad Configuration
Clear
Contrast+
Contrast-
EOF
Erinp
ErEOF
Field exit
FM
Home
Ins
Page up
Page down
Reset
Start
Sys req
Vol+
Vol-
Light
Del
Backspace
On • Scan
F1
F2
F3
F4
F5
F6
Up
Down
Left
Right
Attention
Backtab
Note: Red+Blue=White
<Light> <Light> <Light>
<Del> <Del> <Del>
<Bksp> <Bksp> <Bksp>
<On • Scan> <On • Scan> <On • Scan>
<F1> <F1> <F1>
<F2> <F2> <F2>
<F3> <F3> <F3>
<F4> <F4> <F4>
<F5> <F5> <F5>
<F6> <F6> <F6>
<▲> <▲> <▲>
<▼> <▼> <▼>
<◄> <◄> <◄>
<►> <►> <►>
<Blue><F6> <Blue><F6> <Blue><F6>
<Red><Tab> <Red><Tab> <Red><Tab>
<Red><Esc> <Red><Esc> <Red><Esc>
--- <Blue><Ent> ---
<Red><▲> <Red><▲> <Red><▲>
<Red><▼> <Red><▼> <Red><▼>
<Blue><Bksp> <Blue><Bksp> <Blue><Bksp>
<Blue><▲> <Blue><▲> <Blue><▲>
<Blue><▼> <Blue><▼> <Blue><▼>
Supported Equipment Manual
•
May, 2006
3-21
Keypad Configuration
This page is intentionally blank.
3-22
Supported Equipment Manual
•
May, 2006
Message
ENTRY TOO LONG;
ALPHABETIC ONLY;
MINUS NOT VALID;
DECIMAL NOT VALID;
ALPHANUMERIC ONLY;
NUMERIC ONLY;
ENTRY TOO SHORT;
Chapter 4 ● Error Message Resolution Guide
Twin Client Error Message Resolution Guide
Reason Solution
Trying to key beyond the field size. Ensure that you are entering input into the correct field.
Reference Tech Note
---
Trying to key a character that is not alphabetic.
Ensure that you are entering input into the correct field.
---
Trying to key a Minus sign. Ensure that you are entering input into the correct field.
Trying to key a Decimal (period). Ensure that you are entering input into the correct field.
---
---
Trying to key characters other than
Alphabetic and numeric.
Ensure that you are entering input into the correct field.
Trying to key characters other than numeric.
Ensure that you are entering input into the correct field.
Trying to exit the field before it is filled.
Ensure that you are entering input into the correct field.
---
---
---
Supported Equipment Manual
•
May, 2006
4-1
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
INVALID KEY;
MUST CLEAR FIELD;
SCAN NOT ALLOWED;
KEY NOT ALLOWED;
The key pressed is not valid. Ensure that you are entering input into the correct field.
Trying to enter data in a field that must be cleared first.
Ensure that you are entering input into the correct field.
Trying to scan into a key only field. Ensure that you are entering input into the correct field.
Trying to key into a scan only field. Ensure that you are entering input into the correct field.
---
---
---
---
ENTRY TOO SHORT; Trying to exit the field before it is filled.
Ensure that you are entering input into the correct field.
---
RECOVERABLE ERROR; Encountered an error from which you can continue.
Verify that your configuration settings for the hardware being used, usually a printer and cable issue.
---
UNRECOVERABLE ERROR; Encountered an error from which you can NOT continue.
FUNCTION: \n\nFILE: \nLINE: \nCODE; Encountered an error from which you can NOT continue.
Verify that your Network settings are correct and you are in the correct mode using the correct Port.
Notify Connect over the WEB incident reporting system.
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
Press any key\nFor More Details...; Press Enter for more information.
Advisory ---
Press any key; Press a key to continue.
message.
---
4-2
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
Connection ERROR.\nREBOOT
MOBILE UNIT;
Disconnect ERROR.\nREBOOT
MOBILE UNIT;
RF Send ERROR.\nREBOOT MOBILE
UNIT;
RF Receive ERROR.\nREBOOT
MOBILE UNIT;
RF Check ERROR.\nREBOOT
MOBILE UNIT;
RF Timeout ERROR.\nREBOOT
MOBILE UNIT;
REBOOT MOBILE UNIT;
Retry (Y/N)?;
Could not Connect.
Could not Disconnect.
Could not Send.
Could not Receive.
Try again.
Verify that your Network settings are correct and you are in the correct mode using the correct Port.
Verify that your Network settings are correct and you are in the correct mode using the correct Port.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Could not run the RF Survey. Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Have been trying to contact the host for the radio timeout period (2 minutes default).
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Reboot the Mobile Unit do to loss of connection.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Try to send or receive again, or perhaps ensure that the printer is cabled to the Mobile Unit and is on.
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
Supported Equipment Manual
•
May, 2006
4-3
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
TIMEOUT\n\nSending Data;
TIMEOUT\n\nReceiving Data;
Host Received Data\nAwaiting App
Reply!;
* WAITING TO SEND *;
TCP Error Reading\nMAC
Address.\nREBOOT MOBILE UNIT;
Invalid TIP Command;
Session Ended\nBy User or Host;
Server Packet Error;
Mobile Unit out of the coverage area.
Mobile Unit out of the coverage area.
Mobile Unit has sent and received an acknowledgement from the IP stack and is waiting for the application to return data.
Mobile Unit out of the coverage area.
Could not obtain the Mac Address from the Mobile Unit.
Bad internal protocol.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
Most likely a host or network issue.
Troubleshoot the customer’s environment. Probable causes are
Database record locking, application program failure, Host failure or network failure.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Possible hardware, driver or stack problem Contact the Mobile Unit manufacturer.
Notify Connect over the WEB incident reporting system.
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
---
User, Host, application or network has ended the session.
Bad Protocol detected.
If the user did not end the session, most likely host or network issues.
Troubleshoot the customer’s environment.
Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
4-4
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message Reason Solution
Error receiving host\nlist from Server;
Unexpected Server\ndata received;
Error starting\nhost application;
Bad Protocol detected. Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.
Bad Protocol detected.
Connected to the server but cannot connect to the distant end.
Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.
Configure the server handler to access the host application.
Select Host or App; Need to choose your
Host/application destination.
User selection required.
Connecting...;
TCP Error\nReading IP
Address\nREBOOT MOBILE UNIT;
Attempting to connect to the
Host/application.
Mobile Unit missing Network IP information.
Advisory message.
Configure the Mobile Unit with the correct network IP information.
Printer start error;
Printer Error\nPrint Ended;
Could not initialize the printer.
Can not print.
Cable or power issue with the printer.
Battery too low\nto print; Not enough power to print. Replace the battery with a fully recharged battery.
Paper Feed Error\nFix Then Hit Enter; Paper in the printer is not ready. Replace the paper or rethread the paper in the printer.
Check cable, battery, communication settings and paper in the printer.
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
4-5
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
User Count Exceeded.\n Session
Ended;
Possible authorization issue.
Primary Unavailable\nTrying Alternate; First Host IP address not available trying the remaining addresses in the Host list.
Verify that you have the correct number of licenses for the number of
Mobile Units you are using.
Verify the host address.
APMAC.DAT Error\nSession Ended; Access point Media Access Control error.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
MUIP.DAT Error\nSession Ended;
Missing Subnet IP\nSession Ended;
Error Opening File;
Telnet API\nnot found;
Mobile Unit IP Error.
Mobile Unit IP Netmask Error.
File is missing.
Program files are missing.
Most likely a Mobile Unit network setting issue. Troubleshoot the customer’s environment.
Most likely a Mobile Unit network setting issue. Troubleshoot the customer’s environment.
Verify that the configuration files are on the Mobile Unit. Or perhaps there is a hardware failure.
Reload program files.
---
---
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
---
Battery Low Warning\n\nReplace
Battery Soon;
Not enough power to operate the
Mobile Unit.
Replace the battery with a fully recharged battery.
No Host List.\nPress any key\nTo Edit
Host IP's;
Unable to Allocate\nFont Memory;
Have not configured your target hosts.
Configure the target host IP addresses.
Mobile Unit does not have enough memory to load the fonts.
Reduce the fonts in use or expand the memory in the Mobile Unit.
4-6
---
---
---
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message Reason
Font Loading Error; Could not load the font.
Printer Not Ready\nPress R to Retry\nC to Cancel Print;
Can not print.
Solution
Ensure that the font is available to load.
Check cable, battery, communication settings and paper in the printer.
Reference Tech Note
---
---
--- Mobile Unit in\nDemonstration
Mode\nfor TwinClient;
Connected to Host;
Running in demo mode. Purchase a license from Connect.
Successful connection to the target
Host.
Advisory message.
Telnet Mode not\nsupported on\nthis
Mobile Unit;
Telnet Setup files\nnot found.
Reload\nfiles then switch;
This Mobile Unit must be used with a Connect Server.
Order a Connect Server.
Customer specific configuration files are missing.
Load the configuration files into the
Mobile Unit from Twin Client Manager.
Switched Client to\nTelnet Direct Mode; Mobile Unit running in Telnet mode
Switched Client to\nServer Based
Mode; direct to the target Host.
Mobile Unit running through a
Connect server in Server mode usually at port 1800.
Advisory message.
Advisory message.
Port 23 is only\nallowed in Telnet
Mode;
Can not set the port to 23 in Server mode. Port 23 is the standard
Telnet port.
Advisory message.
Not Enough Memory\nTo Run;
Press any key;
Mobile Unit does not have the capacity to run the program do to memory restrictions.
Press a key to continue.
Expand the Mobile Unit memory. message.
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
4-7
Error Message Resolution Guide
Message
TwinClient Telnet;
TwinClient Server;
TwinClient TN3270;
TwinClient TN5250;
TwinClient TNVT;
(c) 1991-2006 Connect;
Edit Menu Options;
Edit Mobile Unit IP;
Edit Server/Host IPs;
Edit Radio Option;
Reason
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Menu Title.
Menu Option.
Menu Option.
Menu Option.
4-8
Solution
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message
Edit License Key;
Run Site Survey;
Switch Client Modes;
Run TwinClient;
Exit to OS;
Printer may not be\nplugged in or\nturned on!;
OUT OF RANGE OF BASE;
CONNECT SERIAL CABLE;
REMOVE SERIAL CABLE;
PLACE IN CRADLE;
Reason
Menu Option.
Menu Option.
Menu Option.
Solution
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
Menu Option. Advisory message. ---
Menu Option. Advisory message. ---
Can not print. Check cable, battery, communication settings and paper in the printer.
---
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Serial cable not connected to the
Mobile Unit.
Remove serial cable from to the
Mobile Unit.
Check cable, battery and communication settings for the Mobile
Unit.
Check cable, battery and communication settings for the Mobile
Unit.
Place the Mobile Unit in the cradle. Advisory message.
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
---
---
Supported Equipment Manual
•
May, 2006
4-9
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
REMOVE FROM CRADLE; Remove Mobile Unit from the cradle.
Advisory message. ---
ACQUIRING CRADLE BUS;
Printer Out\nOf Range;
Connection Refused\nBy Host;
Connection Timed Out;
Connection Failed\nHost Not
Responding;
Attempting to access the cradle through the serial port you have configured.
Advisory message.
Printer out of the coverage area. Most likely a range, access point or radio issue. Troubleshoot the customer’s environment.
You connected to the target host but the host disconnected you.
You connected to the host but did not logon in the appropriate time so the host disconnected you.
Verify that the configuration file has the correct Mobile Unit type and New environment variable set. Fallback to the Connect Default to verify the connection.
Modify the Host parameters for login.
Could not connect to the Host. Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
---
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
---
T1113, T1114, T1161,
T1171, T1187 and
T1194
Connection Failed\nHost Unreachable; Could not connect to the Host. Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Mobile Unit Out\nOf Range,
Unable\nTo Transmit;
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
4-10
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message
Mobile Unit Out\nOf Range,
Unable\nTo Receive;
Printer Not\nResponding;
Printer Out\nOf Range;
Print Complete;
Reprint (Y/N)?;
Reason Solution Reference Tech Note
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Can not print. Check cable, battery, communication settings and paper in the printer.
Printer out of the coverage area. Most likely a range, access point or
Prompt. radio issue. Troubleshoot the customer’s environment.
Advisory message.
---
---
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
Yes or No prompt for a reprint. Advisory message.
Prompt. Advisory message.
---
--- WARNING;
Turning power off\nduring a session\nwill cause the\nprogram to restart;
Are you sure (y/n)?;
This Mobile Unit will disconnect the session if powered off.
Mobile Unit manufacturer limitation.
Advisory message.
Yes or No prompt for a confirmation.
Advisory message.
You Sure? (YyNn); Yes or No prompt for a confirmation.
Advisory message.
---
---
---
Supported Equipment Manual
•
May, 2006
4-11
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
Domain Name Server\nNot Set; DOMAIN NAME SERVER not configured.
Configure the Mobile Unit with the correct network IP information.
Domain Name Server\nQuery Memory
Error;
Memory error on the Mobile Unit Expand the Mobile Unit memory or return the Mobile Unit for repair.
---
---
Domain Name Server\nQuery Sending
Error;
Domain Name Server\nQuery Receive
Error;
Mobile Unit out of the coverage area.
Mobile Unit out of the coverage area.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
T1113, T1114, T1161,
T1171, T1187 and
T1194
Domain Name Server\nUnavailable;
Error loading\nparameter file;
Could not connect to the DOMAIN
NAME SERVER.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
Could not load the parameter file. Reload the correct configuration files.
T1113, T1114, T1161,
T1171, T1187 and
T1194
---
Could not open\ntelnet interface; Could not Telnet. Reload the program files. ---
Could not set\mtelnet options; Could not use the Telnet configuration.
Reload the correct configuration files.
Setup file\nsetting mismatch\nReload
Setup;
Emulation program selected is not compatible with the configuration file on the Mobile Unit.
Remove the emulation and configuration files. Run clear Telnet on the Mobile Unit then reload the Mobile
Unit with the proper emulation and configuration files.
4-12
---
---
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
Display formatting\ntoo large for\ncurrent screen;
Mobile Unit\ninitialization error;
Mobile Unit does not have enough memory to run your configured reformatted screens.
Mobile Unit problem.
Expand the Mobile Unit memory or order a server from Connect.
Return the Mobile Unit to the manufacturer for repair.
---
---
Host/App/Network\nclosed the session; Customer’s environment
Disconnecting...; disconnected the Mobile Unit session.
Most likely a range, access point, radio, host or network issue.
Troubleshoot the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Prompt.
Advisory message.
---
Scan Barcode; Bar code scanning test. Advisory message. ---
Enter Setup\nPassword;
Enter Profile \nPassword;
Host IP;
Host Name;
Port;
Prompt.
Host IP address prompt.
Host name prompt.
Host IP port required.
Advisory message.
Prompt.
Advisory message.
---
Enter target host IP address.
Enter target host Name.
---
---
---
Enter 23 for Telnet or 1800 for a
Connect server. Could also be a different number depending on the customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Supported Equipment Manual
•
May, 2006
4-13
Error Message Resolution Guide
Message
Mobile Unit Type;
Reason
Prompt.
Solution
Advisory message.
Reference Tech Note
---
WARNING: This will \nend any\ncurrent session;
Prompt.
Advisory message.
---
Continue (Y/N)?; Prompt. Advisory message. ---
HOST ENTRY;
VT(100/220) Setup;
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
Mobile Unit Info;
Emulation Setup;
ANSI Setup;
Miscellaneous Setup;
Mobile Unit Type;
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
---
---
---
---
---
4-14
Supported Equipment Manual
•
May, 2006
Message
Control Codes;
Local Echo;
<BK SP> Sends;
New Line Mode;
Insert Mode;
Prompt.
Prompt.
Autowrap Mode; Prompt.
Cursor; Prompt.
EMULATION SETUP; Prompt.
Mobile Unit Type;
Local Echo;
Prompt.
Prompt.
Reason
Prompt.
Prompt.
Prompt.
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Solution
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
Advisory message.
Advisory message.
---
---
Advisory message. ---
Advisory message.
---
Advisory message. ---
Advisory message.
Advisory message.
---
---
4-15
Error Message Resolution Guide
Message
Map Underline;
Break Key;
ANSI Setup;
Control Codes;
Backspace Key;
MISCELLANEOUS SETUP;
Test Options;
Login Options;
TEST OPTIONS;
Printer Test;
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Reason
Prompt.
Prompt.
Prompt.
4-16
Solution
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
Message
Scan Code Test;
LOGIN OPTIONS;
User Name;
User Password; Prompt.
ON; Prompt.
OFF; Prompt.
Map; Prompt.
Don't Map; Prompt.
Enable Break;
Disable Break;
Prompt.
Prompt.
Reason
Prompt.
Prompt.
Prompt.
Supported Equipment Manual
•
May, 2006
Solution
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Error Message Resolution Guide
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
4-17
Error Message Resolution Guide
Message
7 bit;
8 bit;
Send Delete;
Send Backspace;
Mobile Unit Setup;
Scanner Options;
Program Options;
Special Options;
Beeper Options;
Exit to DOS;
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Prompt.
Reason
Prompt.
Prompt.
Prompt.
4-18
Solution
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
Error Message Resolution Guide
Message
Backlight Time;
Enter Key Action;
Reset Options;
Reason
Prompt.
Prompt.
Prompt.
Solution
Advisory message.
Advisory message.
Advisory message.
Font Size;
Portable Printer;
Prompt.
Prompt.
Advisory message.
Advisory message.
Reprint Option; Prompt. Advisory message.
Data IDs; Prompt. Advisory message.
Internal/External; Prompt.
Advisory message.
Modify Beeps;
Message Beeps;
Prompt.
Prompt.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
---
---
---
---
---
---
---
Supported Equipment Manual
•
May, 2006
4-19
Error Message Resolution Guide
Message
Scan Identifier;
AID Scan Setup;
Long Scans;
Reason
Prompt.
Prompt.
Prompt.
Solution
Advisory message.
Advisory message.
Advisory message.
Reference Tech Note
---
---
---
Scan Send; Prompt.
Yes; Prompt.
No; Prompt.
Advisory message.
Advisory message.
---
---
--- Advisory message.
Normal; Prompt.
Advisory message.
---
Double Wide; Prompt. Advisory message. ---
Double High;
Double High and Wide;
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
4-20
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Error Message Resolution Guide
Message
Errors Only;
Reason
Prompt.
Solution
Advisory message.
Reference Tech Note
---
Automatic; Prompt.
Advisory message.
---
All Messages; Prompt.
Reject; Prompt.
Advisory message. ---
Advisory message.
---
Truncate; Prompt.
Advisory message.
---
Split; Prompt. Advisory message. ---
Do Not Send;
Always Send;
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
Last Field Only; Prompt. Advisory message. ---
Internal; Prompt.
Advisory message.
---
Supported Equipment Manual
•
May, 2006
4-21
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
External; Prompt.
Advisory message.
--none; Prompt.
Advisory message.
--monarch; Prompt.
Advisory message.
--pddumb; Prompt.
Advisory message.
--comtec; Prompt.
Advisory message.
--rascal; Prompt.
Advisory message.
--codewriter; Prompt.
Advisory message.
--comtec(S); Prompt.
Advisory message.
---
User Name;
Password;
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
4-22
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Error Message Resolution Guide
Message
Frequency: Hz;
Duration: ms;
Delay: ms;
Reason Solution Reference Tech Note
Prompt.
Advisory message.
---
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
Select Scanner;
Setup Scanner;
Prompt.
Prompt.
Scan Test; Prompt.
Scan Operation; Prompt.
Laser; Prompt.
Advisory message.
Advisory message.
Advisory message.
Advisory message.
---
---
---
---
Advisory message.
---
Contact/Pulse; Prompt.
Advisory message.
---
Contact/No Pulse; Prompt. Advisory message. ---
Supported Equipment Manual
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May, 2006
4-23
Error Message Resolution Guide
Message Reason Solution Reference Tech Note
Auto/Pulse; Prompt.
Advisory message.
---
Auto/No Pulse;
Wand Simulation;
Prompt.
Prompt.
Advisory message.
Advisory message.
---
---
VT100; Prompt.
VT220; Prompt.
Advisory message.
Advisory message.
---
---
SETUP; Prompt.
Advisory message.
---
Mobile Unit IP/Radio;
Host List;
Prompt.
Prompt.
NULL; Prompt.
Advisory message.
Advisory message.
---
---
Advisory message.
---
4-24
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Table of contents
- 6 Description
- 6 Picture
- 6 Setup Requirements
- 6 Accessories
- 6 Synchronization Tools
- 6 Release Notes
- 7 Downloading from the WEB
- 7 Running Setup from a Download File
- 7 Installation
- 7 Running the Manager
- 7 Quick Start
- 7 Configuring the Manager
- 7 Configuring the Terminal for Download
- 7 Cold Booting the Terminal
- 7 Standard Setup
- 7 Setup Using Twin Client Manager
- 7 Terminal Setup Using Twin Client Menus
- 7 Authorizing PowerNet
- 7 Software Management
- 7 Airloader Auto-Configuration
- 7 Mobile Device Manager (MDM) Features
- 7 Sending Program and Configuration Files to the Terminal
- 8 MX6 43-key Terminal
- 8 Keypad Figures
- 8 Keypad Table
- 8 MX6 56-key Terminal
- 8 Keypad Figures
- 8 Keypad Table
- 8 MX6 35-key Terminal
- 8 Keypad Figures
- 8 Keypad Table