Samsung 1080P User's manual

Samsung 1080P User's manual
SERIES[§
5500
LED TV
user manual
Warning! Important Safety Instructions
(Please read the appropriate section that corresponds to the marking on your
Samsung product before attempting to install the product.)
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that important literature
concerning operation and maintenance has
been included with t his product.
• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To
ensure reliable operation of this apparatus. and to protect it from overheating, these slots and openings
must never be blocked or covered.
- Do not place this apparatus in a confined space. such as a bookcase. or built-in cabinet, unless proper
ventilation is provided.
- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct
sunlight.
- Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or
electric shock.
• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool etc.). If this apparatus accidentally gets wet,
unplug it and contact an authorized dealer immediately.
• This apparatus uses batteries. In your community, there might be environmental regulations that require
you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling
information.
• Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in f ire
or electric shock.
• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and the
point where they exit from the appliance.
• To protect this apparatus from a lightning storm, or when it is left unattended and unused for long
periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will
prevent damage to the set due to lightning and power line surges.
• Before connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the
DC adaptor corresponds to the local electrical supply.
• Never insert anything metallic into the open parts of this apparatus. Doing so may create a danger of
electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open
this apparatus.
• Make sure to plug the power cord in until it is firmly seated. When unplugging the power cord from a wall
outlet, always pull on the power cord's plug. Never unplug by pulling on the power cord. Do not touch the
power cord with wet hands.
• If this apparatus does not operate normally- in particular, if there are any unusual sounds or smells coming
from it- unplug it immediately and contact an authorized dealer or service center.
• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the
house for an extended period of time (especially when children, elderly or disabled people will be left
alone in the house).
- Accumulated dust can cause an electric shock, an electric leakage or a fire by causing the power cord
to generate sparks and heat or the insulation to deteriorate.
• Be sure to contact an authorized service center for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate
24 hours a day such in an airport, a train station, etc. Failing to do so may lead to serious damage of your
TV.
• Use only a properly grounded plug and wall outlet.
- An improper ground may cause electric shock or equipment damage. (Class I Equipment only.)
• To turn this apparatus off completely, you must disconnect it from the wall outlet. Consequently, the wall
outlet and power plug must be readily accessible at all times.
• Do not allow children to hang onto the product.
• Store the accessories (battery, etc.) in a location safely out of the reach of children.
• Do not install the product in an unstable location such as a shaky self, a slanted floor, or a location
exposed to vibration.
• Do not drop or apply any shock to the product. If the product is damaged, disconnect the power cord and
contact a service center.
• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product using a soft,
dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners,
lubricants, or detergent. These chemicals can damage the appearance of the TV or erase the printing on
the product.
• Do not expose this apparatus to dripping or splashing.
• Do not dispose of batteries in fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of
battery. Replace only with the same or equivalent type.
• WARNING -TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES
AWAY FROM THIS PRODUCT AT ALL TIMES.
• This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.
• Use care when touching the TV after it has been on for some time. Some parts can be
warm to the touch.
• Be careful when you touch the TV. Some parts can be warm or hot.
Internet Security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions
and hacking. For example, certain sensitive communications between the TV and the Internet servers
are encrypted . In addition, the TV's operating system has adopted controls to prevent the installation of
unauthorized applications.
Although we ta~e steps to protect your SmartTV and information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV,
secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
• When Samsung releases software updates to improve the security on your TV, you should promptly install
these updates. To automatically receive these updates, turn on "Auto Update" in the TV's menu (Support
Software Update> Auto Update). When an update is available, a popup message appears on the TV
screen. Accept the software download and update by selecting YES when prompted. Take steps to secure
your wireless router and network. Your router's manual should provide additional details about how to
implement the following measures:
>
• Secure your wireless router's management settings with a unique password to prevent unauthorized
changes to security related settings.
• Implement standard encryption (e.g., WPA2 encryption) on your wireless router to secure your
wireless network signal.
• Secure access to your wireless network with a hard-to-guess password.
• Confirm your router's firewall setting is enabled (if so equipped).
• Make sure all your Internet connected devices are behind your network's firewall.
• If your router or modem has a standby mode button, use it to disconnect your home network from the
Internet when it is not in use.
• Use strong passwords for all your Internet accounts (Netflix. Facebook, Skype, etc.). If your TV has a
camera, recess the camera into the TV's bezel when it is not in use. Recessing the camera makes it
inoperative.
• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a
remote session, do NOT accept.
• Do not visit suspicious web sites and do not install any suspicious programs. We recommend users install
only those authorized apps provided by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are provided for refe rence only and may differ from the actual
product appearance. Product design and specifications may change without notice.
Features of your new TV
SMART HUB
Your TV features Smart Hub, a multi-purpose entertainment and family center. With Smart Hub. you can surf
the web. download applications. and stay in touch with family and friends through social networking services.
In addition. you can view or play photo. video. and music files stored on external storage devices.
Press the _, button to launch Smart Hub. Choose a service using the icons displayed in the top part of the
screen.
Smart Hub services and functionality include:
GAMES: You can view all game apps provided by Smart Hub and download and play games you select.
SAMSUNG APPS: Samsung Apps offers an extensive collection of free and for-pay news. sports. weather.
and gaming content you can download directly to and enjoy on your TV.
On TV: View a listing of programs that are currently airing or are scheduled to air. Select a program to
watch.
MOVIES & TV SHOWS: Purchase and stream movies and series directly from the Internet.
MULTIMEDIA: Play back photo. video. and music files from an external storage device.
Anynet+ (HDMI-CEC)
Lets you to control all connected Samsung devices that support Anynet+ with your Samsung TV's remote.
e-Manual
Provides a detailed, on-screen user's manual built into your TV (page 16).
SMART Interaction
Access and control menu options and functions using motions. To use Smart Interaction. connect the SMART
TV camera (sold separately) to the TV.
Device Manager
Use the TV features with a USB keyboard and mouse .
Screen Mirroring
Displays mobile device screens on the TV using a wireless connection .
Contents
01. Turning on the TV and
Cabling
05. Troubleshooting and
Maintenance
7
Turning on and Controlling the TV
18 Troubleshooting
7
Arrange the cables using the Cable
Holder
20 Network Troubleshooting
23
Eco Sensor and Screen Brightness
24 Getting Remote Support
02. Using the Remote Control
8
Using the Remote Control
10 Using the Remote Control to Control
External Devices
10 Connecting the IR Extender Cable
11
24 Caring for the TV
Setting Up the Universal Remote
Control
06. Specifications, wall
mounting, and other
information
25 Specifications
27 Dimensions
03. Smart Hub
04. Using thee-Manual
28 Licenses
29 Mounting the TV on a Wall Using the
Wall Mount Kit (Optional)
30 Providing Proper Ventilation for Your
TV
Securing the TV to the Wall
16 Launching the e-Manual
31
16 Additional e-Manual Features
32 Warranty Information
17 Updating the e-Manual to the Latest
Version
33 SAMSUNG BRAND PRODUCTS
01.Turning on the TV and Cabling
Turning on and Controlling the TV
You can turn on the TV using the Remote Control or the TV's Controller, a small joystick-like button on the back
of the TV in its lower-left corner. You can also use the TV's Controller to operate the TV without the Remote
Control .
Open Smart Hub.
Turn off the TV.
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lower-left corner of the back of the TV
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Remote control sensor
When you use the Remote Control, the standby
LED does not light, except when you press the~
button .
Arrange the cables using the Cable Holder
Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are shown below.
Cable Plu s
Ports
HDMI
USB
Optical
&
Warning
English -7
Do not plug cables in upside down.
Be sure to check the orientation of the
plug before plugging it in .
02.Using the Remote Control
Using the Remote Control
Turns the TV on and off. ~~
\.._.,)
~.~-Turn on the backlight for the
((\
'
buttons.
The backlight lasts for only a
'
j1 tl\
1
few seconds. Turns the remote
II '--'
\....!!_
control light on or off.
When on, the buttons become
-:c;;-- [
J ( JJ~u J
illuminated for a moment when
pressed . (Using the remote
~
control with this button set
to On will reduce the battery
W
/
v.··Q [so;e
1'\\V
"1!:_j
STB
Gtige
L.!J
Gives direct access
L!J
0 0 0
~~a:h:~~e~~~ --+-ll:-1 ITJ [!] 0
Press to select additional digital ~ ~ ~~~
channels being broadcast by
II L:.J I u I c::J II
the same digital station . For
~-A.--=--..;....;..-example, to select channel
~
'54-3', press '54', then press'-'
• VOL
CH . . .....:....:..-.
+
I
and'3' . ~··
Adjusts the volume.
Displays channel lists on the
screen .
Opens the OSD (Menu) .
Quickly selects frequently used
functions.
_
II m
II
II
CHLIST
'
'
GUIDE
A
~
<1111
Returns to the previous
channel.
Cuts off the sound temporarily.
Changes channels.
Brings up Smart Hub
applications. See thee-Manual
chapter, Smart Features> Smart
Hub.
~Nlo
~~
Displays the EPG
r,:::"")
Moves the cursor, selects the --..;..+--1
on-screen menu items, and
changes the values seen on the
TV's menu.
Returns to the previous menu . --~
satellite or cable set-top box
connected to the TV.
STB GUIDE : Displays the STB's
EPG (Electronic Program
Guide) .
STB MENU : Opens the STB's
OSD (Menu) .
These buttons are only available
when the universal remote
control is set and TV turns on .
v
/
--....:~....:~-~
11
~
sMARrHua
Displays and selects the
~\
available video sources.
l1.;--- STB: Turn on and off the
~
(Electronic Program Guide) .
Displays information on the TV
screen .
Use these buttons according _ __g_;..;;.=;......;;;;=__;;;;=-==....J
to the directions on the TV's
JE-MANUALJI SEARCH II KEYPAoJ -:....:.-- E-MANUAL: Displays the
screen .
It J l J l Jl
r:::-, r-;;--, ,.....:=-,
P.sizE
Mrs
cc
P.SIZE: Lets you choose the --...;....;../
picture size.
MTS: Press to choose stereo,
mono, Separate Audio Program
(SAP broadcast) .
CC: Controls the caption
decoder.
Use these buttons in a specific
feature .
Use these buttons according
to the directions on the TV's
screen .
~ L..!!.._j ~
0
~
0
snMsuNG
English- 8
e-Manual.
SEARCH : Run the Search
function .
KEYPAD: Displays a virtual
remote panel on the screen .
See thee-Manual chapter, Using
the Remote Control and Peripherals
> Displaying the On-Screen
Remote .
Installing Batteries into the Remote Control
Match the polarity of the batteries to the symbols in the battery compartment.
NOTE
- Use the remote control within 23 feet of the TV.
- Bright light may affect the performance of the remote control. Avoid using when near special fluorescent
lights or neon signs.
- The color and shape may vary depending on the model.
Using the Remote Control to Control External Devices
MENU >System> Universal Remote Setup
The universal remote control feature lets you control cable boxes, Blu-ray players, home theaters, and other
third-party external devices connected to the TV using the TV's remote control. To use the TV's remote control
as a universal remote, you must first connect the IR extender cable to the TV.
- You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's
remote control without any additional setup.
Connecting the IR Extender Cable
- The color and design of theIR extender cable may vary depending on the model.
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111•1111
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I
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" .. ......,.
' . . ....... ···
~
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...
...
Connect the IR extender cable (included) to the TV's IR output connector as shown in the diagram, and then
position the transmitter end within 4 inches (1 0 em) of the external device's remote control sensor, pointing in
the direction of the sensor.
There can be no obstacles between the transmitter end of the IR extender cable and the external device. Any
obstacles will interfere with the transmission of the remote control signals.
Setting Up the Universal Remote Control
- If you want to control a set-top-box, you need to have your zip code and your cable provider's name and
location on hand before you begin. If you want to control a Blu-ray player or home theater, you need the
manufacturer's name and model number.
1. Turn on the external device you want to control with the universal remote function .
2.
Press the SOURCE button on your remote to bring up the Source screen.
3. Select the Universal Remote Setup icon.
- You can also start Universal Remote Setup through the TV's menu . Navigate to System> Universal
remote control.
4. The TV checks if the IR extender cable is connected . If it confirms the connection, press the
5.
~
button.
Select the type of device you want to control -set-top-box, Blu-ray player, or home theater.
6. Follow the directions on the screen to complete the set up and register the device. The directions will be
different, depending on the device you want to control.
Controlling a Device with the Remote Control
Setting up and registering an external device with the TV remote also registers the connector through which
the device connects to the TV. You can control registered external devices with the TV remote control by
selecting the external device on the Source screen . No additional operations are required . See "Controlling
External Devices with the TV Remote- Using the Universal Remote" in thee-Manual for information on
additional functions.
Smart Hub is the control center of the TV Through Smart Hub you can view TV program schedules and select
shows to watch, download and install apps and games, select and stream movies and TV shows, and playback
photo, video, and music files located on Blu-ray players, USB devices, smart phones and tablets, your computer,
and the Internet.
Smart Hub has five main panels: GAMES, SAMSUNG APPS, OnTV, MOVIES &TV SHOWS, and MULTIMEDIA.
To move from panel to panel, select one of the icons at the top of the screen . You can also press left or right
button to display the previous or next panel. Each panel gives you access to additional screens. To open the
additional screens, select items on the panel or select an icon or hotspot on the screen.
- The TV must be connected to the Internet to access Smart Hub.
GAMES Panel
The GAMES panel displays games you can download to and play on your TV. You can also update or delete
downloaded games. The Games panel has two sub-panels: All Games and My Page. All Games displays all the
games available through Smart Hub. My Page displays the games you have downloaded. Most games listed on
the GAMES panel are free, while some require a fee. To download a for-pay game, you must have a Samsung
Account with a registered credit card .
Basic GAMES Panel Functions
In the My Page or All Games panel, move the focus to a game, and then press and hold the [31 button. An
Options drop down list appears with the following functions.
• Download/Remove: Downloads games to the TV or removes games from the TV.
• View detail: Displays detailed information about the selected game.
Quickly Downloading and Installing a Game
Select a game, and then press and hold the (311 button . When the Options drop down list appears, select
Download from the list. If the game is free, the game you selected is installed on the TV If the game is not free,
follow the directions on the screen to pay for and download the game.
SAMSUNG APPS Panel
The SAMSUNG APPS panel displays a variety of free and for pay news, sports, weather, and gaming apps.
The Samsung Apps panel has a number of sub-panels including Most Popular, What's new, and Categories.
Default apps install automatically when Smart Hub is first launched. The default apps may differ depending on
your region. Most apps listed on the SAMSUNG APPS panel are free, but some apps require a fee . To download
these, you must have a Samsung Account with a registered credit card.
SAMSUNG APPS Panel Functions
Move the focus to an app, and then press and hold the~ button . An Options drop down list appears with
the following functions.
• Move: Relocates an app on the screen.
• Delete: Removes a selected app from your TV.
• Multi Delete: Removes multiple apps from the TV.
• View Details: Displays detailed information about a selected app.
• Change View: Changes how the apps are sorted on the screen, by Custom view or Most Played.
• Lock/Unlock: Locks or unlocks apps. Locked apps cannot be accessed.
• Update Apps: Displays a list of apps that have updates available. You can select which apps to update.
The SAMSUNG APPS Panel functions are context-sensitive. The functions that appear may differ depending on
the app you select.
Downloading and Installing an App
1. On the SAMSUNG APPS panel, select Most Popular, What's new, or Categories.
2. Move the focus to an app, and then press and hold the ~ button. When the Options drop down list
appears, select Download from the list. If the app is free, the app you selected is installed on the TV. If the
app is not free, follow the directions on the screen to pay for and download the app.
OnTV Panel
OnTV displays your current program live in a small window, a list of recommended programs currently on other
channels, and a list of recommended programs that will air later. Use these lists to change the channel, view
more information about recommended programs running later, including how much time is left until they air.
You can also set up a Schedule Viewing of a program that hasn't aired yet.
To view a program recommended by OnTV, select the image.
The OnTV panel has the following main subpanels:
• Guide: Displays the program schedule of each digital channel. You can check the program schedule and set
up a Schedule Viewing.
• Timeline View: Displays program recommendations for different times of the day.
• Trending: Displays what is the most trendy or popular content on Twitter, You can set up a Schedule Viewing
to view.
OnTV Panel Functions
Move the focus to a program, and then press and hold the~ button . An Options drop down list appears with
the following functions.
• Detailed Information: Displays detailed information about the selected program.
• Reserving: Sets up a Schedule Viewing for the selected program.
MOVIES &TV SHOWS Panel
Buy or rent movies and TV shows online and stream them to your TV using apps downloaded via Smart Hub.
This is called Video on Demand (VOD). The MOVIES & TV SHOWS screen displays recommended movies and TV
shows and displays multiple VOD content sources so you can browse and watch all more easily.
The MOVIES &TV SHOWS panel has the following main subpanels:
• Favorites: View the movies and TV programs registered as Favorites.
• Featured: View movies or TV programs grouped according to various themes, such as movies with a
specific actor or an actor who acted in a TV series, etc.
• Movies: View movies by release date, popularity, or genre.
• TV Shows: Search TV shows by air date, popularity, or genre.
• Trailers: View movie trailers for upcoming movies.
• Trending: View movies and TV programs that are the most trendy or popular on Twitter.
Basic MOVIES &TV SHOWS Panel Functions
Move the focus to a movie or TV program, and then press and hold the []I button. An Options drop down list
appears with the following functions.
• Play Content Now: Displays the names of one or more content providers. Select a content provider to play
the selected movie or TV program immediately. If the app for the content provider you selected is not
installed on the TV, a pop-up window appears. In the pop-up window, select either to display the app's
information page or to install the app immediately. Note that you can also install the app from the app's
information page.
• Add to/Remove from Favorites: Add the selected content to or delete it from Favorites.
MULTIMEDIA
The MULTIMEDIA Panel lets you play media content saved on USB devices, smartphones, cameras, computers,
or in cloud services. The MULTIMEDIA Panel has three main subpanels: USB Drive, Network Device, and Cloud
Service. USB Drive displays USB devices connected to the TV. Network Device displays devices connected to
your TV through your home network (a computer, a smart phone, etc.) . Cloud Service displays services such as
Dropbox and SkyDrive linked via your Samsung account to the TV.
Allowing Connections with a Computer or Mobile Device
To play multimedia content located on a computer or mobile device on the TV. you need to:
1. Establish the connection to the computer or device.
2.
Allow the connection with the computer/mobile device on the TV.
For information about establishing connections. see the "Connecting to a Computer" and "Connecting to a Mobile
Device" sections of thee-Manual.
To allow a connection with a computer or mobile device, follow these steps:
1. Press the
U button, and then select Network Device in the MULTIMEDIA panel. The devices connected to the
TV are listed.
2. Select Options> Multimedia Device Settings. The devices connected to the TV are listed.
• Alternatively, select Multimedia Device Settings from the Network menu to see the list of the devices
connected to the TV.
3.
Allow the connection with the device you want to connect to the TV.
Playing Content
1. If you want to play content located in a Cloud Service, navigate to the Smart Hub> Samsung Account menu,
and then select Log In to sign in to your Samsung account. If you want to play content located on a device
connected to the TV using Samsung Link, go to Step 2 below
2. Press the
U button, and then select Network Device or Cloud Service in the MULTIMEDIA panel. The devices or
cloud services connected to the TV appear.
3. Select a device or cloud service. The folders and files shared by the selected device or cloud service appear.
4. Select the media content you want to play from the list.
04eUsing the e . . Manual
Launching the e-Manual
MENU > Support> e·Manual
The embedded e·manual contains information about your TV's key features.
- Alternatively, you can download a copy of thee-manual from Samsung's website, and read it on your
computer or print it out.
- Words in yellow (e.g., Picture Mode) indicate a menu item and bold words in white (e.g., Smart Hub) indicate
remote control buttons.
- Arrows are used to indicate the menu path. (Example: MENU > Picture> Picture Mode)
1.
Press the E·MANUAL button. You can also select Support> e·Manual in the TV's menu.
2.
Select a category from the left side of the screen. Once a selection has been made, the contents of the
selected category appear on the right side of the screen.
3. Select an item from the list. This opens thee-manual on the corresponding page.
If a description doesn•t fit on a single screen ...
Scroll pages using one of the following methods.
• Press the
~'
or
buttons to scroll the page up and down.
Additional e-Manual Features
Loading Pages using Keywords
Select Search to bring up the search screen . Enter a search term, and then select Done. Select an item from the
search results to load the corresponding page.
Loading Pages from the Index Page
Select Index to bring up the index screen. Select a keyword from the list to navigate to the relevant page.
Using History to Load Previously Read Pages
Select Opened page. A list of previously read pages is shown . Select a page. Thee-Manual jumps to the selected
page.
Accessing the Menu from the e-Manual
G
Select
(Try Now) from the right side of a feature-description page to access the corresponding menu item
and try out the feature right away. If you want to read the e-Manual entry on a specific screen menu feature:
• Press the E-MANUAL button to load the corresponding e-Manual page.
- Thee-Manual cannot be accessed from some menu screens.
Loading Reference Pages
Select •
(Link) from the right side of a feature-description page to access the corresponding reference page.
Updating thee-Manual to the Latest Version
You can update thee-Manual in the same way you update apps.
1.
Press the
U button, and then highlight thee-Manual item in the SAMSUNG APPS screen.
2. Press and hold the ~ button. A pop-up menu appears.
3. Select Update Apps from the pop-up menu. A pop-up window appears.
4. Select e-Manual in the popup window, and then select Update.
Configuring Auto Update
MENU ) Smart Hub ) Apps Settings
To update thee-manual automatically, navigate to the Smart Hub >Apps Settings menu and set the Auto Update
Apps option to On. Thee-manual is updated automatically when an update becomes available.
OSeTroubleshooting and
Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the
Troubleshooting Section in thee-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/
support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
Issues
Solutions and Explanations
Flickering and Dimming
Try disabling some of the TV's energy efficiency features.
Disable Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy Saving
(System> Eco Solution> Energy Saving) and check again .
Screen Color is Not Correct
Run a Self Diagnosis Picture Test (Support> Self Diagnosis> Picture Test) .
If the picture problem is caused by the TV, the problem should be visible
in the Picture Test. If the problem is not visible, next confirm that the TV's
video input ports are connected to the correct external video device output
ports and that none of the connections are loose. Finally, if possible, test
your external video devices by connecting them to another TV.
Screen Brightness
Adjust the following settings:
Navigate to Picture and adjust Backlight, Contrast, Brightness, Sharpness, Color,
Tint (G/R) and other picture quality adjustment settings.
Unwanted Powering Off
Check if Sleep Timer (System> Time> Sleep Timer) has been enabled. Sleep
Timer automatically turns off the TV after an amount of time that you
select. If the Sleep Timer has not been enabled, see if No Signal Power Off
(System > Eco Solution > No Signal Power Off) or Auto Power Off (System > Eco
Solution >Auto Power Off) has been enabled. No Signal Power Off turns off
the TV if no signal has been received by the TV for a specified period time.
Auto Power Off turns off the TV if there has been no user input in four
hours.
Trouble Powering On
Confirm that the power cord is connected and that the remote has live
batteries and is functioning correctly. If the power cord is connected
properly and the remote control is operating normally, there might be
a problem with the antenna cable connection or the cable/satellite box
might not be turned on. Check the antenna connection or turn on the
cable/satellite box.
Stand Assembly
If you have any trouble assembling the stand, review the stand assembly
instruction in the Quick Start Guide.
Cannot Find a Channel
Re-run Setup (Go to MENU> System> Setup) or run Auto Program. (Go to
MENU> Broadcasting> Auto Program).
- For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/spsn.
Issues
Solutions and Explanations
The TV won't turn on .
Make sure the AC power cord is securely plugged in to the wall outlet and
the TV.
Make sure the wall outlet is working.
Try pressing the C) button on the TV to make sure the problem is not the
remote. If the TV turns on, refer to "Remote control does not work" below.
There is no picture/video.
Check the cable connections. Remove and reconnect all cables connected
to the TV and external devices.
Set the video outputs of your external devices (Cable/Sat Box, DVD, Bluray etc) to match the TV's input connections. For example, if an external
device's output is HDMI, it should be connected to an HDMI input on the
TV.
Make sure your connected devices are powered on.
Be sure to select the correct input source.
Reboot the connected device by unplugging it, and t hen reconnecting the
device's power cable.
The remote control does not
work.
Replace the remote control batteries. Make sure the batteries are installed
with their poles (+/-) in the correct direction.
Clean the sensor's transmission window on the remote.
Try pointing the remote directly at the TV from 5-6 feet away.
The cable/set top box remote
control doesn't turn the
TV on or off or adjust the
volume.
Program the Cable/Set remote control to operate the TV. Refer to the
Cable/Set-Top-Box user manual for the SAM SUNG TV code.
- This TFT LED Panel uses a panel consisting of sub pixels which require sophisticated technology to
produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no
impact on the performance of the product.
- To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto
Update functions on the TV's menu (Screen MENU) Support) Software Update) Update Now or Screen
MENU> Support> Software Update> Auto Update).
Network Troubleshooting
How to Improve Your Wireless Signal
Position your wireless router, modem router, or access point in a central location.
The best place for a Wi-Fi router is in the center of your home.
If that is not possible, move it as close to the center of your home as possible. Avoid putting it in a corner.
Single Story
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/
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Bad Router Position
Good Router Position
Bad Router Position
Good Router Position
Multi Story
English ·20
Adding a wireless repeater
A wireless repeater is a device which extends your wireless network's range without requiring you to add any
wiring . All you need to do is place the repeater halfway between your wireless router and your TV, and you will
get an instant boost in your wireless signal strength.
Single Story
Multi Story
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Do not locate the router on the floor and keep it away from walls and metal objects
Avoid placing the router near objects such as metal filing cabinets. Metal objects, walls, and floors will
interfere with your router's wireless signal. The closer your router is to these obstructions, the more severe the
interference, and the weaker the signal.
Reduce wireless interference
The most common wireless technology, 802 .11 g (wireless-G), operates at a frequency of 2.4GHz. Many
cordless phones, microwave ovens, baby monitors, garage doors, and other wireless devices also use this
frequency. Reduce interference by avoiding wireless devices that use the 2.4GHz frequency and use devices
that communicate via the 5.0 GHz frequency instead .
Replace your router's antenna
If you must place your router in the corner, consider replacing
your standard antenna with a Hi-Gain wireless antenna .
High gain antennas can be attached to most wireless routers.
They boost the signal strength and aim the signal in one
direction .
English· 21
Intermittent Wi-Fi
• Check the distance between the Modem/Router and the TV. The distance should not exceed 50ft (15.2
m).
• Verify that there are no obstacles between your TV and the Modem/Router.
(Appliances, cordless phones, stone walls/fireplaces, etc. decrease Wi-Fi strength.)
• Check the cable that connects the Modem to the Router (if you use a separate Modem and Router) to see
if it is in good condition. If it is not, replace the cable.
• Connect the TV to your Modem/Router using a CAT 7 cable, and then try to set up a wired network
connection. (MENU) Network) Network Settings).
• Check Network Status (MENU ) Network) Network Status) to see if the IP address is invalid, for example,
169.x.x.x. If it is, call your ISP to get a valid IP address, and then ask them to check the connection
between your Modem and Router and the connection between the Modem I Router and the Internet.
• If you see a valid Mac address, call your ISP and ask them to reset your network circuit to re-register the
Mac addresses of your new Modem/Router and the TV.
Netflix problems
• Verify that your Modem/Router is no more than 50 ft (15.2 m) away from the TV.
• Change the DNS to 8.8.8.8. Select MENU) Network) Network Status ) DNS Server) Select Manually) DNS)
enter 8.8.8.8 ) OK
• Verify that the ESN for Netflix is valid. (Go to MENU ) Support) Contact Samsung)
Reset Netflix by selecting MENU) Smart Hub) Smart Hub Reset.
Smart Hub Error Messages
• Verify that the distance between the TV and the Modem/Router does not exceed 50ft (15.2 m).
• Verify that the TV is connected to the network by checking the Network Status (MENU ) Network) Network
Status).
• Reset Smart Hub by selecting the MENU ) Smart Hub ) Smart Hub Reset.
• Update the TV's software (MENU >Support) Software Update).
• Wait 2 to 3 days for the issue to resolve itself.
Eco Sensor and Screen Brightness
..
Eco Sensor measures the light in your room and optimizes the brightness of the TV automatically to reduce
power consumption . This causes the TV to brighten and dim automatically. If you want to turn this off, go to
MENU> System> Eco Solution> Eco Sensor.
Do not block the sensor with any object. It can decrease picture brightness.
Preventing burn-in.
Avoid keeping a still picture or a picture with static elements (black bars, black borders, logos, etc.) on your
TV for more than two hours at a time . If that is unavoidable, change the picture or change to another channel
for a minute or two every couple of hours. Reducing the brightness and contrast of the screen when it is
displaying static elements will also help.
English -23
Getting Remote Support
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely:
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates
How Does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
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1. Call the Samsung
2. Open the menu on
Contact Center
and ask for remote
support.
your TV and go to
the Support section.
3.
Select Remote
Management.
and then read and
agree to the service
agreements. When
the PIN screen
appears. provide the
PIN number to the
agent.
4. The agent will then
access your TV.
That's it!
Caring for the TV
- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please
clean the debris off before watching TV.
- The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and
screen carefully using a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV.
Any liquid that goes into the product may cause a
failure, fire, or electric shock.
Turn off the TV, and then gently wipe away smudges
and fingerprints on the screen with a micro-fiber
cloth. Clean the body of the TV with a soft cloth
dampened with a small amount of water. Do not
use flammable liquids (benzene, thinners. etc.) or a
cleaning agent. For stubborn smudges, spray a small
amount of screen cleaner on the cloth.
06eSpecificationsg wall mountingg
and other information
Specifications
Display Resolution
1920 X 1080
Environmental Considerations
Operating Temperature
SOOF to 104 OF (1 ooc to 40°C)
Operating Humidity
10% to 80%, non-condensing
Storage Temperature
-4°F to 113°F (-20°C to 45 °C)
Storage Humidity
5% to 95%, non-condensing
00
Stand Swivel (Left I Right)
Model Name
UN32H5500
UN40H5500
Screen Size
32" Class
40" Class
(Diagonal)
(31.5" measured diagonally)
(40.0" measured diagonally)
Sound
(Output)
lOW X 2
Dimensions (W x H x D)
Body
28.4 X 16.8 X 2.5 inches
35.6 X 20.9 X 2.5 inches
(721.4 X 428.5 X 64.0 (mm))
(906.6 X 532.9 X 65.0 (mm))
28.4 X 18.3 X 6.4 inches
35 .6 X 22 .7 X 7.7 inches
(721.4 X 465.1 X 163.4 (mm))
(906.6 X 578.2 X 196.4 (mm))
Without Stand
10.81bs (4.9 Kg)
16.9 lbs (7.7 Kg)
With Stand
11 .6 lbs (5.3 Kg)
18.2 lbs (8.3 Kg)
UN48H5500
UN50H5500
Screen Size
48" Class
50" Class
(Diagonal)
(47.6 measured diagonally)
(49.5" measured diagonally)
With stand
Weight
Model Name
Sound
(Output)
lOW X 2
Dimensions (W x H x D)
Body
42.3 X 24.7 X 2.5 inches
43.9 X 25 .6 X 2.5 inches
(1 075.1 X 627 .6 X 65.0 (mm))
(1116.8X651.1 X65.7 (mm))
42.3 X 26.5 X 8.0 inches
43 .9 X 27.4 X 8.0 inches
(1 075.1 X 673.8 X 203.9 (mm))
(1116 .8 X 696.4 X 203.9 (mm))
Without Stand
24.41bs (11.1 Kg)
28.6 lbs (13.0 Kg)
With Stand
26.4 lbs (12.0 Kg)
30.21bs (13.7 Kg)
With stand
Weight
- Design and specifications are subject to change without prior notice.
- The actual appearance of the TV may differ from the images in this manual, depending on the model.
- This device is a Class B digital apparatus.
- For information about the power supply, and more information about power consumption, refer to the
label attached to the product.
- Typical power consumption is measured according to Energy Star Program requirements for Televisions.
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278- 0799
Standby mode
To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Dimensions
Port panel detail I Rear view
- The displayed image may differ depending on the model.
(Unit: inches)
Model name
m
@
@
(!)
(]]
(!]
(I]
UN32H5500
UN40H5500
UN48H5500
UN50H5500
5.9
8.0
10.4
10.4
8.9
11 .6
12.3
12.8
6.9
7.6
10.3
11 .8
5.1
5.1
5.1
5.1
4.3
7.7
8.7
8.1
4.4
6.1
6.9
6.4
5.0
5.0
5.0
5.0
All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to
the dimensions before installing your TV. Not responsible for typographical or printed errors.
© 2014 Samsung Electronics America, Inc
Licenses
III DOLBY.
DIGITAL PLUS
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DIVX.
HD
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or
news bars at the screen bottom etc.), or programs in panorama or 4:3 image format on the screen. Constantly
displaying still pictures can cause image burn-in on the LED screen, which will affect image quality. To reduce
risk of this effect, please follow the recommendations below:
• Avoid displaying the same TV channel for long periods.
• Always try to display any image in full screen. Use the TV set's picture format menu for the best possible
match.
• Reduce brightness and contrast to avoid the appearance of after-images.
• Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
Mounting the TV on a Wall Using the Wall Mount Kit
(Optional)
Wall or Ceiling Mounting
If you mount this product on a wall, it should be mounted only as recommended by the
manufacturer. Unless it is correctly mounted, the product may slide or fall, causing serious
injury to a child or adult, and serious damage to the product.
Installing the Wall Mount Kit
The wall mount kit (sold separately) lets you mount the TV on the wall.
For detailed information about installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket. We do not
advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to
yourself or others if you select to install the wall mount on your own .
To order the wall mount kit. contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
VESA Wall Mount Kit Notes and Specifications
Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces
other than plaster board, please contact your nearest dealer for additional information. If you install the TV on
a ceiling or slanted wall, it may fall and result in severe personal injury.
Product
Family
TV size in
inches
VESA screw hole specs
(A* B) in millimeters
32-40
200 X 200
LED-TV
48-65
Standard
Screw
Quantity
M8
4
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400 X 400
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Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury from
electric shock.
- Standard dimensions for wall mount kits are shown in the table.
- Samsung wall mount kits contain a detailed installation manual, and all parts necessary for assembly are
provided.
- Do not use screws that do not comply with VESA standard screw specifications.
- Do not use screws that are longer than the standard length or do not comply with VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
- For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws
may differ depending on the wall mount specifications.
- Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
- Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall
mount is used or the consumer fails to follow the product installation instructions.
- Do not mount the TV at more than a 15 degree tilt.
- Always have two people mount the TV on to a wall.
Providing Proper Ventilation for Your TV
When you install your TV, maintain a distance of at least 4 inches between the TV and other objects (walls,
cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a
problem with the product caused by an increase in its internal temperature.
If you use parts provided by another manufacturer, it may cause difficulties with the product or result in injury
caused by the product falling .
- Whether you install your TV using a stand or a wall-mount, we strongly recommend you use parts
provided by Samsung Electronics only.
Installation with a wall-mount.
Installation with a stand.
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Securing the TV to the Wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall.
In particular. ensure your children do not hang on or destabilize the TV.
Doing so may cause the TV to tip over. causing serious injuries or death.
Follow all safety precautions provided in the Safety Flyer included with your
TV. For added stability and safety, you can purchase and install the anti-fall
device as described below.
To Prevent the TV from Falling
These are general instructions. The clamps, screws, and string are not supplied by Samsung. They must be
purchased separately. We suggest consulting an installation service or professionallY installer for specific
hardware and anti-fall hardware installation.
1.
Put the screws into the clamps and firmly fasten them onto the wall. Confirm that the screws have been
firmly installed onto the wall.
- You may need additional material such as an anchor depending on the type of wall.
2.
Remove the screws from the back center of the lV, put the screws into the clamps, and then fasten the
screws onto the lV again.
- These screws may not be supplied with the TV. If they are not, purchase screws with the following
specifications:
• For a 32 - 65 inches models: M8
3. Connect the clamps fixed onto the lV and the clamps fixed onto the
wall with a strong cable and then tie the string tightly.
NOTE
......
• Install the TV near to the wall so that it does not fall backwards.
• Connect the string so that the clamps fixed on the wall are at the
same height to or lower than the clamps fixed on the TV.
• Untie the string before moving the TV.
4. Verify all connections are properly secured. Periodically check the
connections for any sign of fatigue or failure . If you have any doubt
about the security of your connections, contact a professional
installer.
..··· ·······...
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.
.·.··
·· .......··
Warranty Information
Federal Communication Commission
Interference Statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
FCC Caution : Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
For product available in the USA/Canada market, only
channel1-11 can be operated. Selection of other
channels is not possible.
This device and its antenna(s) must not be co-located
or operation in conjunction with any other antenna
or transmitter.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with
minimum distance 20cm between the radiator &
your body.
• Consult the dealer or an experienced radio/TV
technician for help.
IMPORTANT WARRANTY INFORMATION REGARDING TELEViSION FORMAT VIEVVING
- See the warranty card for more information on
warranty terms.
Wide screen format LED Displays (with 16:9 aspect
ratios, the ratio of the screen width to height) are
primarily designed to view wide screen format fullmotion video. The images displayed on them should
primarily be in the wide screen, 16:9 ratio format.
or expanded to fill the screen, if your model offers
this feature, with the images constantly in motion.
Displaying stationary graphics and images on the
screen, such as the dark sidebars on non-expanded
standard format television video and programming,
should be limited to no more than 5% of the total
television viewing time per week.
Additionally, viewing other stationary images and
text such as stock market crawls. video game
displays, station logos, web sites or computer
graphics and patterns, should be limited as described
above for all televisions.
Displaying stationary images that exceed the above
guidelines can cause uneven aging of LED Displays
that leave subtle, but permanent burned-in ghost
images in the LED picture. To avoid this, vary the
programming and images, and primarily display full
screen moving images. not stationary patterns or
dark bars. On LED models that offer picture sizing
features, use these controls to view different formats
as a full screen picture.
Be careful about the television formats you select and
the length of time you view them . Uneven LED aging
as a result of format selection and use, as well as
burned in images, are not covered by your Samsung
limited warranty.
The above described warranty repairs must be
performed by a SAMSUNG Authorized Service
Center. Along with this Statement, the Original
Limited Warranty Statement and a dated Bill of
Sale as Proof of Purchase must be presented
to the Service Center. Transportation to and
from the Service Center is the responsibility of
the purchaser. Conditions covered are limited
only to manufacturing defects in material or
workmanship, and only those encountered in
normal use of the product.
• SAMSUNG ELECTRONICS NORTH AMERICAN
LIMITED WARRANTY STATEMENT
Subject to the requirements, conditions,
exclusions and limitations of the original Limited
Warranty supplied with Samsung Electronics
(SAMSUNG) products, and the requirements,
conditions, exclusions and limitations contained
herein, SAMSUNG will additionally provide
Warranty Repair Service in the United States on
SAMSUNG products purchased in Canada, and in
Canada on SAMSUNG products purchased in the
United States, for the warranty period originally
specified, and to the Original Purchaser only.
Excluded, but not limited to, are any originally
specified provisions for, in-home or on-site
services, minimum or maximum repair times,
exchanges or replacements, accessories, options,
upgrades, or consumables.
For the location of a SAM SUNG Authorized
Service Center, please call toll-free:
- In the United States: 1-800-SAMSUNG (1800-726-7864)
- In Canada: 1-800-SAMSUNG
SAMSUNG BRAND PRODUCTS
LIMITED VvARR.ANTY TO ORIGINAl
PURCHASER
This SAMSUNG brand product, as supplied and
distributed by SAMSUNG and delivered new, in the
original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for period of:
(90 Days Parts and Labor for Commercial Use)
Categories
LCD/LED
TV
Parts
1
Year
Labor
1
Year
Size
Service
39"and
Larger
CarryIn or In
Home
37" and
Smaller
Carry-In
Plasma
Display
1
Year
1
Year
All
CarryIn or In
Home
3D Glasses
1
Year
1
Year
-
Carry-In
or Pick
up
* * 180 Days after Purchasing and 600 Hours of Use
Lamp on Projector
This limited warranty begins on the original date of
purchase, and is valid only on products purchased
and used in the United States. To receive warranty
service, the purchaser must contact SAMSUNG for
problem determination and service procedures.
Warranty service can only be performed by a
SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request
as proof of purchase to SAMSUNG or SAMSUNG 's
authorized service center.
SAMSUNG will repair or replace this product. at our
option and at no charge as stipulated herein, with
new or reconditioned parts or products if found to be
defective during the limited warranty period specified
above. All replaced parts and products become the
property of SAMSUNG and must be returned to
SAMSUNG . Replacement parts and products assume
the remaining original warranty, or ninety (90) days,
whichever is longer.
Certain products are eligible for In-home service at
Samsung's discretion. To receive in-home service,
the product must be unobstructed and accessible to
service personnel. If during in-home service, repair
cannot not be completed, it may be necessary to
remove, repair and return the product. If in-home
service is unavailable, SAMSUNG may elect, at ou r
option, to provide for transportation of our choice
to and from a SAMSUNG authorized service center.
Otherwise, and for 37" and smaller LCD/LED TV.
transportation to and from the SAMSUNG authorized
service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects
in materials and workmanship encountered in
normal, and except to the extent otherwise expressly
provided for in this statement, noncommercial
use of this product, and shall not apply to the
following, including, but not limited to: damage
which occurs in shipment; delivery and installation;
applications and uses for which this product was
not intended; altered product or serial numbers;
cosmetic damage or exterior finishes; accidents,
abuse, neglect, fire, water, lightning or other acts of
nature; use of products, equipment. systems, utilities,
services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors
not supplied or authorized by SAMSUNG which
damage this product or result in service problems;
incorrect electrical line voltage, fluctuations and
surges; customer adjustments and failure to follow
operating instructions, cleaning, maintenance
and environmental instructions that are covered
and prescribed in the instruction book; reception
problems and distortion related to noise, echo,
interference or other signal transmission and delivery
problems; brightness related to normal aging, or
burned-in images. SAM SUNG does not warrant
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER
THAN THOSE LISTED AND DESCRIBED ABOVE,
AND NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY
AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY
OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT
SHALL BE BINDING ON SAMSUNG . SAMSUNG
SHALL NOT BE LIABLE FOR LOSS OF REVENU E OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH
THE CLAIM IS BASED, AND EVEN IF SAMSUNG
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST SAMSUNG BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT
SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE . WITHOUT LIMITING THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY
FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER'S PROPERTY AND TO OTHERS
AND THEIR PROPERTY ARISING OUT OF THE USE,
MISUSE OR INABILITY TO USE THIS PRODUCT
SOLD BY SAM SUNG NOT CAUSED DIRECTLY BY
THE NEGLIGENCE OF SAMSUNG . THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES
YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above
limitations or exclusions may not apply to you . This
warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG
at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG 726-7864 - www.samsung.com
1-800-749-0260: Projectors only
The benefits of this Limited Warranty extend only
to the original purchaser of Samsung products
from an authorized Samsung reseller. THIS LIMITED
WARRANTY SHALL NOT APPLY TO ANY SAMSUNG
PRODUCTS PURCHASED FROM UNAUTHORIZED
RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE
SUCH RESTRICTION MAY BE PROHIBITED . For a list
of Samsung authorized retailers, please go to: http://
www.samsung .com/us/peaceofmind/authorized_
resellers.html.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Address
CANADA
U.S.A
1-800-SAMSUNG
(726-7864)
1-800-SAMSUNG
(726-7864)
www.samsung .com/ca
(English)
www.samsung .com/ca_fr
(French)
www.samsung .com/us
© 2014 Samsung Electronics Co .• Ltd. All rights reserved.
Samsung Electronics Canada Inc.,
Customer Service 55 Stand ish Court
Mississauga, Ontario L5R 4B2 Canada
Samsung Electronics America, Inc. 85
Challenger Road Ridgefield Park, NJ
07660
lllllllllllllllllllllllllllllllllllllllllll
BN68-0585 1A-00
I 11111111111111111111111
BN68-05857A-00
Taking the TV Out of the Box
,.
~
--·
1!:- ---u
:· ,.®"'""- ·~""'
(\
Warning:
Do not touch the TV's
screen when you take
it out of the box. Hold it
by its edges only. If you
touch the screen, you
can cause the TV panel
to crack.
~
; /
f
Recommendation 1:
Two people should
remove the TV from the
box as shown above.
When removing the
Tv, hold it by its edges
only. Do not touch the
screen.
Recommendation 2:
If only one person is
available to remove
the TV from the box,
remove it as shown in
the illustration above.
Hold the TV by its
edges. Do not touch
the screen.
Included in the Box
Remote Control
Stand Parts and Cables
Base
Remote Control
Also included
User manual
Regulatory guide
Batteries (2 AAA)
Stand Mount
®mm
Screws
Cable Holder
32 h:h rmdet: 7 piaces
«J h:h a1d aiXM roodels: 8 paces
lJ
Power Cord
·~
IR Blaster
Instructions:
1
Locate the Base, Stand Mount and
Screws in the box and set aside.
32 inch model: 7 pieces
40 inch and above models: 8 pieces
2
Locate the TV on a soft surface,
screen side down. Use the packing
material to protect the screen.
3
Fit the stand and mount together,
making sure the notch on the mount
aligns with the stand.
4
Insert 4 screws and secure the stand
to the mount.
5
Holding the stand parallel to the screen, slide the stand into the notches on
the back of the 1V
6
Insert 3 or 4 screws and secure the stand to the TV.
32 inches models: 3 pieces
40 inches and above models: 4 pieces
After you have connected all your external devices, plug the 1V's
power cord into the back of the TV. DO NOT plug it into a wall
outlet until you have reached Section 7, Initial Setup.
Connection panel on the back of the 1V
I Internet
Connect here with an Ethernet cable or
wirelessly later during the Initial Setup.
COMPONENT
l AVlN
(-)
I
I
( LAN )
OifQijf)
[I)
[I)
(AUDIO OUT)
TV signal
Connect your coaxial
cable to the Antenna
In port.
Cable~Satell ite/DVR
Connect your set-top box or
digital video recorder with an
HDMI cable.
- The displayed image may differ depending on the model.
Blu-ray/DVD/Home Theater
Connect your video player using an
HDMI cable.
Game console
Connect your game console or
DVR using an HDMI cable.
COMPONENT
/ AVIN
(
H~N 3
)
( -]
I~
I~
CJifOOf]
liJ
liJ
(AUDIO OVT)
Audio
Connect a receiver/home theater
using an optical audio cable.
- The displayed image may differ depending on the model.
You can control your set-top-box or satellite box with the Remote Control. To establish
control, you must first set up theIR extender cable. If you don't have an STB, skip this
section.
Connect theIR extender cable to the TV's IR output connector.
I
------ '
1
1
I
IR Out
Connect theIR Extender
Cable here.
<t ~ r=l
•
•e
• s
(I]
•
cmiiKJ
Place the transmitter end
within 4 inches of the settop-box's remote control
sensor.
- The displayed image may differ depending on the model.
~
Position the transmitter end within 4 inches (1 0 em) of the set-top-box's remote
control sensor, pointing in the direction of the sensor. Make sure there are no
obstacles between the transmitter end of theIR extender cable and the settop-box or satellite box. Any obstacles will interfere with the transmission of the
remote control signals.
...
Finalize control of your set-top or satellite box when you run Initial Setup.
.~'
.
'
,;t~~-~, Initial Setup
<( .
·> :· ·~- .. . '
When you turn on your 1V for the first time, it immediately starts the Initial Setup. During
Initial Setup, connects to your home network, implements Smart Hub agreements, links to
the source of your live 1V signal, and sets up control of your set-top or satellite box.
Information You Need
Internet Access
Have the following information on hand
before you turn on your 1V for the first time:
Your wireless network's password.
(Make sure your network is on.)
Your Postal or Zip code.
The name and location of your cable
or satellite provider (if you use one).
The 1V must be connected to the Internet
to use the Smart Features. If you have a
wireless network, confirm that your network
router is working before you start the initial
setup. If you have a wired network, connect
the 1V to the network with an Ethernet
cable before you begin (CAT 7 cable
preferred).
Running Initial Setup
...
··~.:.-.:····~··.........
..
..'
.
..
.'
.
.'~ ~.. .......... ... .
.
'.
~
1 Plug your 1V into a wall outlet.
~ Aim the Remote Control at the 1V.
3
Press the TV button on the Remote
Control to turn on the 1V, and then
follow the directions on the screen.
To learn more about operating your 1V and its Smart Features, see your lV's user's manual
or launch the TV's built in e-Manual. Congratulations on the purchase of your new Smart
TV!
Common issues
Can't Connect to Network or
Apps (For Internet supported
model only)
• Make sure the TV has a network
connection (MENU> Network>
Network status)
"Weak or No Signal" Displayed in
TV Mode/Cannot Find Channel
• Press the SOURCE button on your
remote.
·~
• Contact your Internet service provider.
No Picture/Sound or Distorted
Picture/Sound from an External
Device
• Make sure your connection to the
device is correct.
Can't See All Apps or Apps Not
Working
~~<
!I
Change the picture size (Use the
"P.Size" button on your remote)
Poor Picture Quality
• Select High Definition (HD) channels
or programs.
Your Settings are Lost after 30
Minutes
• Change to Home Mode (MENU >
Support > Use Mode > Home Use)
Reset Smart Hub (MENU > Smart
Hub > Smart Hub Reset)
• Perform a TV Self Diagnosis to identify
the problem (MENU > Support > Self
Diagnosis > Sound or Picture Test)
It the TV is not connected to a cable
or satellite box, run Auto Program
to search for channels (MENU >
Broadcasting(Channel) > Auto
Program)
The stand is wobbly or crooked
Jjj;
Make sure the indicator arrows on the
stand and stand holder are properly
aligned.
The TV won't turn on
• Make sure all cables are fully inserted
and that the remote has batteries
installed.
More help
REQUIRE ASSISTANCE
WITH YOUR PRODUCT?
Purchase any Samsung 1V and you'll enjoy
the convenience of Samsung Service. If you
require any assistance with your 1V, first try
any of Samsung's helpful support options
listed here.
Tech Support and Chat
~
www.samsung.com/support
Remote Support
·~
Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician who can
remotely diagnose your 1V.
Troubleshooting
~
For more quick solutions to common
issues, see Troubleshooting and
Maintenance in the user's manual.
Built-in user manual
,~
A complete guide to your 1V is
available by pressing the E-MANUAL
button. You can also select Support >
e-Manual in the 1V's menu.
Scan the QR code to view our
helpful How-to Videos
[!]
[!]
For Remote Support:
Call the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
Open the menu on your 1V and go to
the Support section.
'-' Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to
the agent.
The agent accesses your T\1.
Scan this with your smart
phone to see helpful
videos.
If you experience issues, please do not take the 1V back to the store .
..
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us
at www.samsung.com or www.samsung.com/spsn for support and warranty service.
IMPORTANT SAFETY PRECAUTIONS
• Placing the television on a platform, stand, cabinet, table or other surface which is:
-
recommended by Samsung or sold with the product;
-
secure and stable;
-
sufficiently wider in the base than the base measurement of the television;
-
strong and large enough to support the size and weight of the television.
• Positioning the television close to the wall to avoid the possibility of the television falling when pushed.
• Ensuring your television is installed by an authorized Samsung installer.
• Following the instructions for wall mounting in the installation manual and using the mounting equipment supplied by Samsung.
• Placing the television toward the back of the furniture or surface on which it is placed.
• Ensuring that the television does not hang over the edge of the furniture or surface on which it is placed.
• Not hanging anything from or on the television.
• Anchoring both the television and the furniture on which it is placed to a suitable support especially in the case of tall furniture, such as
cupboards or bookcases which exceed one metre in height. This can be done by using sturdy brackets, safety straps or mounts that
are made specifically for flat screen televisions.
• Not placing any material between the television and the furniture on which it is placed.
• If the furniture on which the television is placed has drawers, cabinets or shelves under the television , taking steps to prevent children
from climbing, such as installing safety latches so the doors cannot be opened .
• Keeping pets away from the television.
• Educating children about the dangers of climbing on furniture to reach the television or its control.
Failure to take these safety precautions may cause the television to fall from the stand or mounting equipment,
causing damage or serious injury.
Regulatory Compliance Statements
-
Federal Communications Commission (FCC) - USA
Industry Canada Equipment Standard for Digital Equipment (ICES-003) - Canada
Voluntary Control Council for Interference (VCCI) - Japan
Bureau of Standards Metrology and Inspection (BSMI) - Taiwan
Korea Communications Commission(KCC) - Republic of Korea
Italian Post Ministry (Homologation) - Italy
FCC Class A Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 . This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
[E) This equipment has been tested and found to comply with the limit!t for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Class 8 Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
[E) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part i 5 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation . If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
User Information
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment. If necessary, consult with your dealer or an experienced radio/television technician for additiona suggestions. You may find the
booklet called How to Identify and Resolve Radio/TV Interference Problems helpful. This booklet was prepared by the Federal Communications
Commission. It is available from the U.S. Government Printing Office. Washington, DC 20402, Stock Number 004-000-00345-4.
The party responsible for product compliance:
SAMSUNG ELECTRONICS CO., LTD.
America OA Lab of Samsung
3351 Michelson Drive
Suite #290, Irvine, CA92612 USA
Warning
User must use shielded signal interface cables to maintain FCC compliance for the product. Provided with this monitor is a detachable
power supply cord with IEC320 style terminations. It may be suitable for connection to any UL Listed personal computer with similar
configuration . Before making the connection, make sure the voltage rating of the computer convenience outlet is the same as the monitor
and that the ampere rating of the computer convenience outlet is equal or exceeds the monitor voltage rating. For 120 Volt applications,
use only UL Listed detachable power cord with NEMA configuration 5-15P type(parallel blades) plug cap. For 240 Volt applications use
only UL Listed detachable power supply cord with NEMA configuration 6- 15P type (tandem blades) plug cap. This television receiver
provides display of television closed captioning in accordance w ith Section 15. i 19 of the FCC rules. (TV broadcast receivers with picture
screens i 3 inches or larger in diameter models only)
lCES-003 Class A Notice -Avis NMB-003, Classe A
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de Ia classe A est conforme a Ia norme NMB-003 du Canada.
lCES-003 Class B Notice - Avis NMB-003, Classe B
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de Ia classe B est conforme Ia norme NMB-003 du Canada.
a
VCCl Class A Notice
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VCCl Class B Notice
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~O)~fi:t;t, ~~!l:tJt-cilm9 ~ ~ c ~ 131¥-.1 c ~-ct. '*9tJ{, ~ O)~~tJ'? ~;.t-\!=>-T ~.-- t:~ 3 :,~i~mtt:::ilitt ~
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CCC Class A notice - China
~~A·~~ . ~~~~-~ . ~~~~-~~d~~~~tt .
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BSMl Class A Notice
The following statement is applicable to products shipped to Taiwan and marked as Class A on the product
compliance label.
Ji§f1!ffj:g:
~~ ~••m•~£· [email protected]=~ ~~m~· ~ ~-~~M~~-· ~~Mm~T ·
~m~•*~*~~~~~ ~ ~~~·
(€
BSMI Class A Notice
Products with the CE marking comply with the EMC Directive(2004/1 08/ EC) and the Low Voltage
Directive(2006/95/ EC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms:
- EN55022: Radio Frequency Interference
- EN55024: Electromagnetic Immunity of Information Technology Equipment
- EN61 000-3-2: Power Line Harmonics
- EN61 000-3-3: Voltage Fluctuations
- EN55013: Radio disturbance characteristics of broadcast receivers and associated equipments
- EN55020: Electromagnetic immunity of broadcast receivers and associated equipm
European Class A Warning
(If the user manual declares the product as Class A, following statement applies.)
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
A-G- 7/7/ (gj.Ej!-g.
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Mercury Statement (LCD Monitor, LCD TV, DLP Projection TV, Projector for USA only)
Contains Mercury, Dispose According to Local, State or Federal Laws
Wiring the Mains Power Supply Plug(UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face
of the plug and, if it requires replacing, a fuse approved to BSI1362 of the same rating must be used.
Never use the plug with the fuse cover omitted if the cover is detachable. If a replacement fuse cover is required, it must be of the same
colour as the pin face of the plug. Replacement covers are available from your dealer.
If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point, you should
obtain a suitable safety approved extension lead or consult your dealer for assistance. However, if there is no alternative but to cut off the
plug, remove the fuse and then safely dispose of the plug.
Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord.
IMPORTANT
The wires in the mains lead are coloured in accordance with the following code:
BLUE- NEUTRAL BROWN- LIVE
As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows:
The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK. The wire coloured
BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.
WARNING:
DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL, WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL
, OR COLOURED GREEN OR GREEN AND YELLOW.
Italian Homologation Notice
Questo apparecchio e fabbricato in conformita al D.M.28.08.95 n.548
ed in particolare a quanto specificato nell Art.2, comma 1.
Questo apparecchio e fabbricato nella U.E. in conformita al D.M.28.08.95 n.548
Art.2, comma 1 ed al D.M.26.03.92 Art.1
- For products produced in countries except European Community
Questo apparecchio e fabbricato in conformita al D.M.28.08.95 n .548
ed in particolare a quanto specificato nell Art.2 , comma 1.
- For products produced in European Community
Questo apparecchio e fabbricato nella U.E. in conformita al D.M.28.08.95 n.548
Art.2, comma 1 ed al D.M.26.03.92 Art.1
[BRAZIL] Pilhas e baterias, ap6s seu uso, nao devem ser jogadas em lixo
comum. Para evitar riscos
a saude humana e ao meio ambiente, realize o descarte
ambientalmente adequado, em um Servic;o Autorizado Samsung.
Important Safety Instructions (UL Only)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
•
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings, Install in accordance with the manufacturer's instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce
heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit
from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
Ventilation
Do not place the apparatus in a rack or bookcase. Ensure that there is adequate ventilation and that you 've followed that manufacturer' s
instructions for mount ing and installation.
MPR II Compliance (MPR II a~plied model only)
This monitor complies with SWEDAC(MPR II) recommendations for reduced electric and magnetic fields.
EU Eco-Label (EU Eco-Label applied model only)
Products which have model codes that end in XU are intended for the UK market. Samsung has not applied for Ecolabels for products with this
specific model code.
***
* c- *
* \: *
*
*
Eu)i;!
Better for the environment. ..
• High Energy Efficiency
• Reduced C0 2 emissions
• Designed to facilitate repair and recycling
Ecolabel
... better for you.
www.ecolabel.eu
[...__E_u_E_c_o_la_b_e_l:_H_u_Jo_2_2J_02__]
SAMSUNG Electronics makes an effort to develop environment-friendly product that minimizing an impact to environment through whole
process from getting raw materials, production, transportation, usage and end-of-life disposal by adding 'environment' on function, price,
quality, design that were the essence for product development.
These environmental characteristics are endorsed by the award of the European Eco-label (also known as the Euro Flower) issued by
the European Commission as approval of the product environmental status for energy saving, facilities for recycling and a host of other
features. The full list of criteria and more information on the ecolabel canbe found at the web-site address: http://www.ecolabel.eu
Recycling Information (Take-back offer)
For recycling information for our products, please contact the company corresponding to your region of residence.
For those who reside in other countries, please contact a nearest local Samsung dealer for recycling information for the products to be treated
in environmentally acceptable way.
The information of Regional Takeback Schemes can be found at Samsung's web-site.
http://www.samsung.com/recycling_compliance
CIS Only
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