BlackBerry Bold For Dummies
®
BlackBerry
Bold
™
FOR
DUMmIES
‰
®
BlackBerry
Bold
™
FOR
DUMmIES
‰
by Dante Sarigumba
and Robert Kao
BlackBerry® Bold™ For Dummies®
Published by
Wiley Publishing, Inc.
111 River Street
Hoboken, NJ 07030-5774
www.wiley.com
Copyright © 2010 by Wiley Publishing, Inc., Indianapolis, Indiana
Published by Wiley Publishing, Inc., Indianapolis, Indiana
Published simultaneously in Canada
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Library of Congress Control Number: 2009935833
ISBN: 978-0-470-52540-1
Manufactured in the United States of America
10 9 8 7 6 5 4 3 2 1
About the Authors
Dante Sarigumba is a long-time user of BlackBerry and a gizmo enthusiast.
He is a co-host of the Mobile Computing Authority biweekly podcast. He
works for a major investment bank in New York as a software developer and
lives in South Brunswick, New Jersey, with his wife, Rosemarie, and two sons,
Dean and Drew.
Robert Kao is one well-rounded professional. His ability to translate his technical knowledge and communicate with users of all types led him to co-write
BlackBerry For Dummies and BlackBerry Pearl For Dummies. He started out as
a BlackBerry developer for various financial firms in New York City, that truly
global city. A graduate of Columbia University, with a Computer Engineering
degree, he currently lives in South Brunswick, New Jersey.
Dedication
To Yosma, Dean, and Drew: My greatest treasures. Thank you for your
thoughts, understanding, and support.
— Dante Sarigumba
I would like to thank my father (MHK) and mother (SYT) for everything
they’ve done for me. I wouldn’t be here without their kindness and support.
I would also like to thank my lovely wife, Marie-Claude, and little Jade for all
their support.
— Robert Kao
Acknowledgments
Collectively, we want to give a big thanks to Greg Croy for the opportunities
to work with the For Dummies brand and congratulate him on his retirement!
Enjoy it, Greg.
In addition, we’d like to thank the following people:
✓ Katie Mohr, our acquisitions editor.
✓ Carol McClendon, our agent, for presenting our proposal to the right
people.
✓ Our editors, for making us look good.
In addition, we thank the rest of the Wiley staff. Without you all, this book
would not have been possible.
— Dante & Rob
Publisher’s Acknowledgments
We’re proud of this book; please send us your comments at www.dummies.custhelp.com. For
other comments, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-683-3993, or fax 371-572-4002.
Some of the people who helped bring this book to market include the following:
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Development
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Acquisitions Editors: Katie Mohr, Tiffany Ma
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Joyce Haughey, Ronald Terry
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Editorial Assistant: Amanda Graham
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Cartoons: Rich Tennant
(www.the5thwave.com)
Publishing and Editorial for Technology Dummies
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Publishing for Consumer Dummies
Diane Graves Steele, Vice President and Publisher
Composition Services
Debbie Stailey, Director of Composition Services
Contents at a Glance
Introduction ................................................................ 1
Part I: Getting Started with BlackBerry Bold ................ 7
Chapter 1: Your BlackBerry Isn’t an Edible Fruit .......................................................... 9
Chapter 2: Navigating the BlackBerry Bold .................................................................. 19
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy ................. 29
Part II: Organizing with Bold...................................... 51
Chapter 4: Remembering and Locating Your Acquaintances .................................... 53
Chapter 5: Never Miss Another Appointment .............................................................. 83
Chapter 6: Creating To-Do’s and Keeping Your Words............................................... 97
Chapter 7: Calling Your Favorite Person .................................................................... 115
Part III: Getting Online with Your Bold ..................... 133
Chapter 8: You’ve Got (Lots of) E-Mail ....................................................................... 135
Chapter 9: Too Cool for E-Mail ..................................................................................... 161
Chapter 10: Surfing the Internet Wave ........................................................................ 187
Chapter 11: Getting Around with GPS ......................................................................... 213
Part IV: Music, Pictures, and Movies on Your Bold ..... 219
Chapter 12: Taking Great Pictures and Videos ......................................................... 221
Chapter 13: Satisfy Your Senses with the Media Player ........................................... 237
Chapter 14: Managing Media Files ............................................................................... 251
Part V: Working with Desktop Manager
and PocketMac ....................................................... 259
Chapter 15: Syncing the Synchronize Way ................................................................. 261
Chapter 16: Syncing the PocketMac Way ................................................................... 277
Chapter 17: Switching Devices ..................................................................................... 285
Chapter 18: Protecting Your Information ................................................................... 293
Chapter 19: Installing and Managing Third-Party Applications............................... 303
Part VI: The Part of Tens .......................................... 313
Chapter 20: Ten Great Accessories ............................................................................. 315
Chapter 21: Ten Must-Have Applications ................................................................... 321
Index ...................................................................... 325
Table of Contents
Introduction ................................................................. 1
About This Book .............................................................................................. 2
Who Are You? .................................................................................................. 2
What’s in This Book ........................................................................................ 3
Part I: Getting Started with BlackBerry Bold ...................................... 3
Part II: Organizing with Bold................................................................. 3
Part III: Getting Online with Your Bold................................................ 3
Part IV: Music, Pictures, and Movies on Your Bold........................... 4
Part V: Working with Desktop Manager and PocketMac .................. 4
Part VI: The Part of Tens ....................................................................... 4
Icons in This Book ........................................................................................... 4
Where to Go from Here ................................................................................... 5
Part I: Getting Started with BlackBerry Bold ................. 7
Chapter 1: Your BlackBerry Isn’t an Edible Fruit . . . . . . . . . . . . . . . . . . .9
How It All Works: The Schematic Approach .............................................. 10
The role of the network service provider ......................................... 10
Connecting to your computer ............................................................ 11
Be bold in the world with your BlackBerry Bold ............................. 12
Oh, the Things You Can Do! ......................................................................... 13
All-in-one multimedia center .............................................................. 14
Internet and social networking at your fingertips ........................... 14
On-the-go GPS ....................................................................................... 14
Me and my great personal assistant.................................................. 15
A computer in the palm of your hand ............................................... 15
Look, Dad! No hands! ........................................................................... 16
Putting a sentry on duty ..................................................................... 16
Chapter 2: Navigating the BlackBerry Bold . . . . . . . . . . . . . . . . . . . . . .19
Anatomy 101: The Body and Features of Your BlackBerry Bold ............. 19
Display screen ...................................................................................... 22
QWERTY keyboard .............................................................................. 22
Escape key ............................................................................................ 22
Trackball ............................................................................................... 23
Menu key ............................................................................................... 23
The microSD slot.................................................................................. 23
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BlackBerry Bold For Dummies
General Navigation Guidelines..................................................................... 24
Switching applications ........................................................................ 24
Changing options ................................................................................. 25
General Keyboard Shortcuts ........................................................................ 25
Using Home screen shortcuts ............................................................ 26
Other (non-Home screen) shortcuts ................................................. 27
Chapter 3: Turning On Your BlackBerry Bold —
And Keeping It Happy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Making Your BlackBerry Bold Yours .......................................................... 29
Branding your BlackBerry Bold ......................................................... 30
Choose a language, any language ...................................................... 31
Typing with ease using AutoText ...................................................... 32
Getting your dates and times lined up .............................................. 34
Customizing your screen’s look and feel .......................................... 35
Choosing themes for your BlackBerry Bold ..................................... 37
Wallpaper for your BlackBerry Bold ................................................. 38
Let freedom ring................................................................................... 39
Keeping Your BlackBerry Bold Safe ............................................................ 47
Block That Spam ............................................................................................ 48
Part II: Organizing with Bold ...................................... 51
Chapter 4: Remembering and Locating Your Acquaintances . . . . . . .53
Accessing Contacts ....................................................................................... 54
Working with Contacts ................................................................................. 54
Creating a contact ................................................................................ 55
Adding contacts from other BlackBerry applications .................... 60
Viewing a contact................................................................................. 61
Editing a contact .................................................................................. 62
Deleting a contact ................................................................................ 63
Copying Contacts from Desktop Applications ........................................... 63
Looking for Someone? ................................................................................... 64
Organizing Your Contacts ............................................................................ 67
Creating a group................................................................................... 68
Using the Filter feature on your contacts ......................................... 69
Setting preferences .............................................................................. 72
Sharing a Contact .......................................................................................... 73
Sending a vCard ................................................................................... 74
Receiving a vCard ................................................................................ 74
Transferring Contacts ................................................................................... 75
Copying contacts from a GSM phone ................................................ 75
Copying a BlackBerry Bold contact ................................................... 79
Searching for Somebody Outside Your Contacts ...................................... 80
Synchronizing Facebook Contacts .............................................................. 82
Table of Contents
Chapter 5: Never Miss Another Appointment . . . . . . . . . . . . . . . . . . . . .83
Accessing BlackBerry Calendar ................................................................... 83
Choosing Your Calendar View ..................................................................... 84
Moving between Time Frames ..................................................................... 85
Customizing Your Calendar ......................................................................... 86
All Things Appointments: Adding, Opening, and Deleting ....................... 88
Creating an appointment .................................................................... 89
Opening an appointment .................................................................... 92
Appointments versus Meetings ................................................................... 93
Sending a meeting request ................................................................. 93
Responding to a meeting request ...................................................... 93
Setting your meeting dial-in number ................................................. 94
Chapter 6: Creating To-Do’s and Keeping Your Words . . . . . . . . . . . . .97
Accessing Tasks ............................................................................................. 98
Recording a Task ........................................................................................... 98
Navigating the Tasks Fields .......................................................................... 99
Task field ............................................................................................... 99
Status field .......................................................................................... 100
Priority field ........................................................................................ 100
Due field .............................................................................................. 101
Time Zone field................................................................................... 102
Reminder field .................................................................................... 102
Categories field................................................................................... 102
Notes field ........................................................................................... 102
Updating Your Tasks ................................................................................... 103
Deleting a Task ............................................................................................. 103
Organizing Your Tasks List ........................................................................ 104
Customizing tasks .............................................................................. 104
Creating a category............................................................................ 106
Assigning categories to your tasks .................................................. 107
Filtering a Tasks list ........................................................................... 108
Creating Recurring Tasks ........................................................................... 108
Using Password Keeper .............................................................................. 110
Setting a password for Password Keeper ....................................... 110
Creating credentials .......................................................................... 111
Random password generation ......................................................... 112
Using your password ......................................................................... 113
Password Keeper options ................................................................. 113
Changing your password to Password Keeper .............................. 114
Chapter 7: Calling Your Favorite Person . . . . . . . . . . . . . . . . . . . . . . . .115
Using the BlackBerry Phone Application ................................................. 115
Making and Receiving Calls ........................................................................ 116
Making a call ....................................................................................... 116
Receiving a call................................................................................... 117
Handling missed calls ........................................................................ 118
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Phone Options while on a Call ................................................................... 119
Muting your call ................................................................................. 119
Placing your call on hold .................................................................. 120
Adjusting the call volume ................................................................. 120
Customizing the BlackBerry Phone........................................................... 120
Setting up your voice mail number ................................................. 120
Using call forwarding......................................................................... 121
Configuring speed dial....................................................................... 122
Arranging Conference Calls ........................................................................ 124
Talking privately to a conference participant ................................ 125
Alternate between phone conversations ........................................ 126
Dropping that meeting hugger ......................................................... 126
Communicating Hands-Free ....................................................................... 127
Using the speaker phone .................................................................. 127
Pairing your BlackBerry with a Bluetooth headset ....................... 127
Using voice dialing ............................................................................. 129
Multitasking while on the Phone ............................................................... 130
Accessing applications while on the phone ................................... 130
Taking notes while on the phone..................................................... 130
Part III: Getting Online with Your Bold ...................... 133
Chapter 8: You’ve Got (Lots of) E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . .135
Getting Up and Running with E-Mail ......................................................... 135
Using the BlackBerry Internet Service client ................................. 136
Combining your e-mail accounts into one ...................................... 136
Adding an e-mail account ................................................................. 137
Setting up e-mail in an enterprise environment............................. 139
Getting e-mail in an enterprise environment using
Desktop Redirector ........................................................................ 140
Customizing Your E-Mail ............................................................................ 141
Configuring your e-mail signature ................................................... 141
Enabling wireless reconciliation ...................................................... 142
Accessing Messages .................................................................................... 144
Receiving e-mails ............................................................................... 144
Sending e-mail .................................................................................... 148
Spell-checking your outgoing messages ......................................... 150
Deleting e-mail .................................................................................... 151
Filtering your e-mail........................................................................... 151
Searching through Messages Like a Pro ................................................... 153
Searching by sender or recipient..................................................... 154
Searching by subject ......................................................................... 154
Running a general search.................................................................. 155
Saving search results......................................................................... 156
Reusing saved searches .................................................................... 157
Long Live E-Mail ........................................................................................... 158
Table of Contents
Chapter 9: Too Cool for E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Sending and Receiving PIN-to-PIN Messages ........................................... 161
Getting a BlackBerry PIN................................................................... 162
Assigning PINs to names ................................................................... 164
Sending a PIN-to-PIN message .......................................................... 166
Receiving a PIN-to-PIN message ....................................................... 167
Keeping in Touch, the SMS/MMS Way ...................................................... 167
Using shorthand for speedy replies ................................................ 168
Awhfy? ................................................................................................. 168
Showing some emotion ..................................................................... 169
Sending a text message ..................................................................... 171
Viewing a message you receive........................................................ 172
Always Online Using Instant Messaging ................................................... 173
Chatting using IM rules ..................................................................... 174
Instant messaging on your BlackBerry ........................................... 174
Using BlackBerry Messenger ............................................................ 179
Taking control of your IM app.......................................................... 185
Chapter 10: Surfing the Internet Wave . . . . . . . . . . . . . . . . . . . . . . . . . .187
Kicking Up the Bold Browser ..................................................................... 187
Getting to Browser ............................................................................. 188
Hitting the (air) waves....................................................................... 189
Navigating Web pages ....................................................................... 191
Saving a Web page address .............................................................. 194
Sending an address by e-mail ........................................................... 196
Saving Web images ............................................................................ 196
Bookmarking Your Favorite Sites .............................................................. 197
Adding and visiting a bookmark ...................................................... 197
Modifying a bookmark....................................................................... 198
Organizing your bookmarks ............................................................. 198
Exercising Options and Optimization Techniques.................................. 201
Configuring Browser .......................................................................... 202
General Browser properties ............................................................. 203
Cache operations ............................................................................... 205
Installing and Uninstalling Applications from the Web .......................... 207
Browser’s Behavior in Business ................................................................ 209
Using Browser on your company’s BES .......................................... 210
Using your network provider’s browser ......................................... 210
Setting the default browser .............................................................. 211
Chapter 11: Getting Around with GPS. . . . . . . . . . . . . . . . . . . . . . . . . . .213
Putting Safety First ...................................................................................... 213
What You Need ............................................................................................ 214
Your GPS Application Choices ................................................................... 214
BlackBerry Map .................................................................................. 214
Google Maps ....................................................................................... 216
TeleNav GPS Navigator ..................................................................... 217
Garmin Mobile .................................................................................... 218
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Part IV: Music, Pictures, and Movies on Your Bold ...... 219
Chapter 12: Taking Great Pictures and Videos . . . . . . . . . . . . . . . . . .221
Saying “Cheese” ........................................................................................... 221
Reading the screen indicators ......................................................... 223
Choosing the picture quality ............................................................ 223
Zooming and focusing ....................................................................... 224
Setting the flash.................................................................................. 224
Setting the white balance.................................................................. 225
Setting the picture size...................................................................... 225
Geotagging .......................................................................................... 225
Working with Pictures................................................................................. 226
Viewing pictures ................................................................................ 226
Creating a slide show ........................................................................ 227
Trashing pictures ............................................................................... 227
Listing filenames versus thumbnails ............................................... 228
Checking picture properties............................................................. 228
Organizing your pictures .................................................................. 229
Sharing your pictures ........................................................................ 231
Setting a picture as Caller ID ............................................................ 232
Setting a Home screen image ........................................................... 232
Say Action: Capturing Video ...................................................................... 233
Customizing the Video Camera ................................................................. 235
Chapter 13: Satisfy Your Senses with the Media Player . . . . . . . . . .237
Accessing Media .......................................................................................... 237
Let the music play.............................................................................. 238
Now showing ...................................................................................... 242
Lord of the ring tones ........................................................................ 242
Picture this ......................................................................................... 243
Recording your voice ........................................................................ 245
Viewing and Controlling Media Files ......................................................... 246
Turning it up (or down) .................................................................... 246
Navigating the menu .......................................................................... 246
Using Explore ..................................................................................... 247
Changing the media flavor ................................................................ 247
Chapter 14: Managing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Working with Media Files ........................................................................... 251
Using your Bold as a flash drive ...................................................... 251
Meet and greet BlackBerry Desktop Media Manager .................... 252
Synchronizing with iTunes using BlackBerry Media Sync............ 257
Downloading sounds ......................................................................... 258
Table of Contents
Part V: Working with Desktop Manager
and PocketMac ........................................................ 259
Chapter 15: Syncing the Synchronize Way . . . . . . . . . . . . . . . . . . . . . .261
Meeting Your BlackBerry Desktop Manager ............................................ 261
Installing BDM and Desktop Redirector .......................................... 262
Launching BDM .................................................................................. 263
Connecting BDM to your Bold.......................................................... 264
Running BDM for the first time ........................................................ 265
Setting Up Synchronize ............................................................................... 266
Configuring PIM synchronization .................................................... 267
Mapping fields for synchronization ................................................. 271
Confirming record changes .............................................................. 273
Resolving update conflicts................................................................ 273
Ready, Set, Synchronize! ............................................................................. 275
Using on-demand synchronization .................................................. 275
Automatic synchronization .............................................................. 276
Chapter 16: Syncing the PocketMac Way . . . . . . . . . . . . . . . . . . . . . . .277
Meet and Greet PocketMac ........................................................................ 277
Installing PocketMac ......................................................................... 278
Launching and connecting PocketMac to your Bold .................... 279
Setting Up Synchronization Options ......................................................... 281
Setting up direction of Sync ............................................................. 281
Synchronizing iTunes ........................................................................ 283
Ready, Set, Sync ........................................................................................... 284
Chapter 17: Switching Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Switching to a New BlackBerry .................................................................. 285
Switching from a Non-BlackBerry Device ................................................. 288
Palm device requirements ................................................................ 288
Windows Mobile device requirements ........................................... 289
Running the wizard ............................................................................ 289
Chapter 18: Protecting Your Information . . . . . . . . . . . . . . . . . . . . . . . .293
Accessing Backup and Restore .................................................................. 294
Backing Up, BlackBerry Style ..................................................................... 295
Backing up your Bold manually ....................................................... 295
Setting up automatic backups .......................................................... 296
Restoring Your Data from Backup Information ....................................... 297
Protecting Your Data, Your Way ............................................................... 298
Backing up, your way ........................................................................ 299
Restoring, your way ........................................................................... 300
Clearing Bold information, your way .............................................. 301
Backup and Restore Wirelessly ................................................................. 302
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Chapter 19: Installing and Managing Third-Party Applications . . . .303
Accessing Application Loader ................................................................... 303
Installing an Application ............................................................................. 305
Uninstalling an Application ........................................................................ 307
Uninstalling with Application Loader.............................................. 307
Uninstalling with your Bold .............................................................. 308
Upgrading Your BlackBerry Bold OS ........................................................ 308
Finding and Installing Applications from App Stores ............................. 311
Part VI: The Part of Tens ........................................... 313
Chapter 20: Ten Great Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . .315
Unify AV Solution ......................................................................................... 315
microSD Card ............................................................................................... 316
Bluetooth Keyboards .................................................................................. 316
Stereo Headsets ........................................................................................... 316
Case and Belt Clip ........................................................................................ 317
Screen Protector and Skins ........................................................................ 317
Extra Battery, Charger, and Charging Pod ............................................... 318
Full Keyboard ............................................................................................... 318
External Speaker .......................................................................................... 319
Car Mount ..................................................................................................... 319
Chapter 21: Ten Must-Have Applications . . . . . . . . . . . . . . . . . . . . . . .321
SmrtGuard, Your BlackBerry Guardian .................................................... 321
TetherBerry .................................................................................................. 322
VibAndRing................................................................................................... 323
Viigo for BlackBerry .................................................................................... 323
PeeKaWho — Email/SMS Alerts ................................................................. 323
Digby ............................................................................................................. 323
Google Talk Mobile and Yahoo! Messenger Mobile ................................ 324
iSkoot Skype Client ...................................................................................... 324
Nobex Radio Companion ............................................................................ 324
Ascendo Money ........................................................................................... 324
Index ....................................................................... 325
Introduction
H
i there, and welcome to BlackBerry Bold For Dummies. If you already
have a BlackBerry Bold, this is a great book to have around when you
want to discover new features or need something to slap open and use as a
quick reference. If you don’t have a Bold yet and have some basic questions
(such as “What is a BlackBerry Bold?” or “How can a BlackBerry Bold help me
be more productive?”), you can benefit by reading this book cover to cover.
No matter what your current BlackBerry user status — BUS, for short — this
book helps you get the most out of your BlackBerry Bold.
Right off the bat, BlackBerry Bold isn’t a fruit you find at the supermarket but
rather is an always-connected handheld device that has e-mail capabilities
and a built-in Internet browser. With your BlackBerry Bold, you’re in the privileged position of always being able to receive e-mail and browse the Web.
On top of that, a BlackBerry Bold has all the features you expect from a personal organizer, including a calendar, to-do lists, and memos. Oh, and did we
mention that a BlackBerry Bold also has a built-in mobile phone? Talk about
multitasking! Imagine being stuck on a commuter train: With your BlackBerry
Bold by your side, you can compose e-mail while conducting a conference
call — all from the comfort of your seat.
That’s not all. BlackBerry Bold goes a step further to make it more fun for you
to own this device. You can snap a picture with its camera, record a funny
video, listen to your music collection, and enjoy watching that video on
YouTube.
In this book, you’ll find all the basics as well as the extra mile by highlighting
some of the lesser-known (but still handy) features of the BlackBerry Bold.
Your Bold can work hard for you when you need it to and can play hard when
you want it to.
2
BlackBerry Bold For Dummies
About This Book
BlackBerry Bold For Dummies is a comprehensive user guide as well as a
quick user reference. This book is designed so that you can read it cover to
cover if you want, but you don’t need to read one chapter after the other. Feel
free to jump around while you explore the different functionalities of your
BlackBerry Bold.
We cover basic and advanced topics, but we’ll stick to the most practical
and frequently used. If you use or want to use a certain function of your
BlackBerry Bold, it’s likely covered here.
Who Are You?
In this book, we try to be considerate of your needs. But because I’ve never
met you, my image of you is as follows. If some of these idea are true about
you, this may just be the book for you:
✓ You have a BlackBerry Bold and want to find out how to get the most
from it.
✓ You don’t have a BlackBerry Bold yet, and you’re wondering what one
could do for you.
✓ You’re looking for a book that doesn’t assume that you know all the
jargon and tech terms used in the PDA industry. (PDA stands for personal digital assistant, by the way. Take that, you jargon, you!)
✓ You want a reference that shows you, step by step, how to do useful
and cool things with a BlackBerry Bold without bogging you down with
unnecessary background or theory.
✓ You’re tired of hauling your ten-pound laptop with you on trips, and
you’re wondering how to turn your BlackBerry Bold into a miniature
traveling office.
✓ You no longer want to be tied to your desktop system for the critical
activities in your life, such as sending and receiving e-mail, checking
your calendar for appointments, and surfing the Web.
✓ You like to have some fun, play games, and be entertained from a device,
but don’t want to carry an extra game gadget on your bag.
Introduction
What’s in This Book
BlackBerry Bold For Dummies consists of six parts, and each part consists of
different chapters related to that part’s theme.
Part I: Getting Started with
BlackBerry Bold
Part I starts with the basics of your Bold. You know — what it is, what you
can do with it, and what the parts are. We describe how you navigate using
the QWERTY keyboard. We also show you how to personalize and express
yourself through your BlackBerry Bold. This part wraps up with must-knows
about security and where to go for help when you get into trouble with your
BlackBerry Bold.
Part II: Organizing with Bold
Part II deals with the fact that your BlackBerry Bold is also a full-fledged PDA.
We show you how to get your Bold to keep your contacts in Contacts as well
as how to manage your appointments and meetings in Calendar. We also
show you how to take notes and manage your to-do’s using your Bold. And
finally, as you’ll see, most BlackBerry applications interconnect, working hard
for you.
Part III: Getting Online with Your Bold
Part III shows you what made BlackBerry what it is today — always-connected e-mail. We also get into the other strengths of the BlackBerry — Web
surfing functionality — but it doesn’t stop there. We point out how you can
use other forms of messages like text and instant messaging. And while on it,
you’ll also find unique form of messages on the BlackBerry that you may not
have known about, such as PIN-to-PIN messages and BlackBerry Messenger.
And rest assured that your BlackBerry will be a good companion when you’re
traveling; read how to use its GPS capabilities.
3
4
BlackBerry Bold For Dummies
Part IV: Music, Pictures, and
Movies on Your Bold
You find the fun stuff in Part IV. Rock your world and use your Bold to play
music, watch videos, and take pictures. You also get the scoop on how to
record videos and sample ring tones. Plus, you get timesaving shortcuts on
the Media applications as you go along.
Part V: Working with Desktop
Manager and PocketMac
In Part V, you find details about BlackBerry Desktop Manager (BDM) and
some of the paces you can put it through with your BlackBerry Bold, including making backups and installing BlackBerry applications from your PC
to your Bold. You also find out how to port data from your older devices
(BlackBerry or not) to your new Bold. And I didn’t forget to cover important
stuff, such as data-syncing your appointments and contacts with desktop
applications like Outlook. And for Mac users, there’s a dedicated chapter that
walks you through PocketMac, which you can use for data synchronization
between your Mac and Bold.
Part VI: The Part of Tens
All For Dummies books include The Part of Tens, and this book is no different.
Here, we show you sites where you can get cool BlackBerry Bold accessories
and great applications.
Icons in This Book
If a paragraph sports this icon, we’re talking about BlackBerry devices provided by your employer.
This icon highlights an important point that you don’t want to forget because
it just might come up again. We’d never be so cruel as to spring a pop quiz on
you, but paying attention to these details can definitely help you.
Introduction
This book rarely delves into the geeky, technical details, but when it does, this
icon warns you. Read on if you want to get under the hood a little, or just skip
ahead if you aren’t interested in the gory details.
Here’s where you find not-so-obvious tricks that can make you a BlackBerry
Bold power-user in no time. Pay special attention to the paragraphs with this
icon to get the most out of your Bold.
Look out! This icon tells you how to avoid trouble before it starts. Especially
trouble that’s hard to fix, difficult to change back, really expensive, or totally
embarrassing.
BlackBerry Bold devices can use two operating system versions: 4.6 and 5.0. In
some cases, the instructions for your Bold depend on your OS. If your Bold
uses OS 4.6, follow the instructions in this book with the 4.6 icon and ignore
the instructions with the 5.0 icon. (Some features are available only with OS
5.0, so there may not be a matching 4.6 icon.)
Are you an OS 5.0 user? Step this way for red-carpet service, Valued Friend and
Customer. You have your own OS 5.0 instructions in the book, and this nifty
5.0 icon to go with them. When you see a 4.6 icon, ignore that information.
(Sometimes, you won’t even see a similar 4.6 icon because there isn’t a similar
feature.)
Where to Go from Here
If you want to find out more about the book or have a question or comment,
please visit the following:
✓ www.BlackBerryForDummies.com
✓ www.BlackBerryGoodies.com, where we answer your questions
Now you can dive in! Give Chapter 1 a quick look to get an idea of where this
book takes you, and then feel free to head straight to your chapter of choice.
5
6
BlackBerry Bold For Dummies
Part I
Getting Started with
BlackBerry Bold
T
In this part . . .
he road to a happy and collaborative relationship
with your BlackBerry starts here. Chapter 1 covers all
the nuts and bolts: how the BlackBerry Bold works, its
look and feel, and its connectivity. Chapter 2 describes
how to navigate the Bold using the QWERTY keyboard.
Chapter 3 discusses customizing your Bold and also offers
timesaving shortcuts.
Chapter 1
Your BlackBerry
Isn’t an Edible Fruit
In This Chapter
▶ Checking out your BlackBerry Bold behind the scenes
▶ Seeing what your BlackBerry Bold can do
▶ Handling the hardware
B
ecause you’re reading this book, you probably have a BlackBerry
Bold (and we’re pretty sure that you aren’t eating it). We’re curious,
though — what actually convinced you to buy this particular handheld
mobile device? Was it the always-connected e-mail, the multimedia player
to replace your iPod or iPhone, or a really good sales pitch? The list could
go on and on — and we might never hit on the exact reason you got yours.
For whatever reason you bought your BlackBerry Bold, congratulations;
you made an intelligent choice.
The same smarts that made you buy your BlackBerry Bold are clearly at
it again. This time, your intelligence led you to pick up this book, perhaps
because your intuition told you there’s more to your BlackBerry Bold than
meets the eye.
Your hunch is right. Your BlackBerry Bold can help you do more than you
thought. For example, your BlackBerry Bold is a whiz at making phone calls,
but it’s also a computer that can check your e-mail and surf the Web. We’re
talking World Wide Web here, so the sky’s the limit. Help is always at your fingertips instead of sitting on some desk at home or at the office:
✓ Need to check out the reviews of that restaurant on the corner?
✓ Need to know — right now — what’s showing in your local movie theaters, or what the weather will be like tonight, or what’s the best place
to shop the sales?
10
Part I: Getting Started with BlackBerry Bold
✓ Need to know your current location and get directions to that cozy bedand-breakfast, or retrieve news headlines, or check stock quotes?
✓ Want to do some online chatting or view some pictures online?
✓ Hankering to network with your old classmates?
You can do all these things (and more) with your BlackBerry Bold.
BlackBerry Bold is also a full-fledged personal digital assistant (PDA). Out of
the box, it provides you with the organizational tools you need to set up to-do
lists, manage your appointments, take care of your address books, and more.
Being armed with a device that’s a phone, an Internet connection, a PDA, a
GPS device, and a full-on media player all built into one makes you a powerful
person. With your BlackBerry Bold (along with this resourceful book), you
really can increase your productivity and become better organized. Watch
out, world! BlackBerry Bold-wielding powerhouse coming through!
If you stick with us, you find out all you need to get the most out of your
device or maybe even save a troubled relationship. (Well, the last one is a bit
of an exaggeration, but we got your attention, right?)
How It All Works: The
Schematic Approach
If you always ask, “How do they do that?” you don’t have to go far. The following sections are just for you.
The role of the network service provider
Along with wondering how your BlackBerry Bold actually works, you might
also be wondering why you didn’t get your BlackBerry Bold from RIM
(Research In Motion) rather than from a network service provider such as
AT&T or Rogers. Why did you need to go through a middle person? After all,
RIM makes the BlackBerry Bold.
That’s an excellent question, and here’s the quick-and-dirty answer: RIM
needs a delivery system — a communication medium, as it were — for its
technology to work. Not in a position to come up with such a delivery system
all by its lonesome, RIM partnered (and built alliances across the globe) with
what developed into its network service providers — the big cellphone companies. These middlemen support the wireless network for your BlackBerry
Chapter 1: Your BlackBerry Isn’t an Edible Fruit
Bold so that you can connect to the BlackBerry Bold Internet service and
get all those wonderful e-mails (and spend so much valuable time surfing the
Internet). See Figure 1-1 for an overview of this process.
Web servers
Figure 1-1:
Your e-mail
travels
to your
BlackBerry
Bold
through
service
providers.
BlackBerry
Internet
Service (BIS)
Wireless
network
E-mail servers
(personal and
Enterprise)
Network service providers don’t build alliances for nothing, right? In return,
RIM gave them the right to customize the BlackBerry Bold Firmware and add
their carrier version of the Application Center.
Connecting to your computer
Nowadays, a personal computer is a household necessity. You probably
spend a lot of time using them, and they hold information you need. No surprise that BlackBerry works hand in hand with your PC. The USB cable that
comes with your BlackBerry Bold does more than just charge your device.
Part V helps you use your PC connection with the help of BlackBerry
Desktop Manager (BDM) and all the utilities that come with it. For instance,
in Chapter 15, you find how to sync your device with the personal information manager (PIM) data that you keep in your PC. You can also read
Chapter 17 for directions about switching from another device (even a non–
BlackBerry device) to a new BlackBerry Bold. For example, you find out
11
12
Part I: Getting Started with BlackBerry Bold
how to import your contact list into your new BlackBerry Bold. Chapter 18
tells you how to protect your data. Last, Chapter 19 talks about installing
new applications to your BlackBerry Bold with the help of your PC.
If you have a Mac instead of a PC, you can still sync with the PocketMac Sync
on your Mac. RIM doesn’t actually support the application but does provide
the software for free. Read more in Chapter 16.
Be bold in the world with
your BlackBerry Bold
If you got your BlackBerry Bold from AT&T, chances are that your BlackBerry
Bold will continue to work when you travel to, say, London or Beijing. All you
need to worry about is remembering to turn on your BlackBerry Bold (and
maybe the extra roaming charges).
Because your BlackBerry Bold is quad band, it works in more than 90 countries. What is quad band? Basically, different cellphone networks in different
countries operate on different frequencies. For example, the United States
and Canada operate on 850 and 1900 MHz, and Europe and Asia Pacific operate on 900 and 1800 MHz.
Your quad-band BlackBerry Bold is designed to work on 850 MHz, 900 MHz,
1800 MHz, and 1900 MHz, so you’re covered almost wherever you go. Check
with your network service provider to see whether your BlackBerry Bold will
work at your destination before you hop on a plane, just to be sure.
Nothing stands still in this world, and this saying is proven by the fact that
Global System for Mobile Communication (GSM) has spawned High Speed
Downlink Packet Access (HSDPA), which are technologies that have been growing because they work on the same GSM phone infrastructure. This HSDPA is
now available in the United States through most major network service providers. HSDPA competes in the marketplace against Code Division Multiple
Access’s (CDMA) EvDo.
What’s all this alphabet soup mean to you? CDMA and GSM aren’t compatible. Your phone works on only one technology. When you travel outside
North America, you face the burning question: CDMA or GSM? (Read: Will my
BlackBerry Bold work on this country’s network?)
Your BlackBerry Bold runs on GSM, so you should be okay to travel outside
the United States. Most non–North American countries are on GSM networks.
If you’re a CDMA kind of person, you might have some “issues,” as they say.
When in doubt, talk to your network service provider.
Chapter 1: Your BlackBerry Isn’t an Edible Fruit
Know your BlackBerry history
Your BlackBerry Bold is truly a wondrous thing,
boasting many features beyond your ordinary
mobile phone. And its “sudden” popularity
didn’t happen overnight. Like any other good
product, BlackBerry has come a long way from
its (relatively humble) beginnings.
In the days when the PalmPilot ruled the PDA
world, RIM was busy in its lab, ignoring the
then-popular graffiti input method, and designing a device with a QWERTY keyboard (the kind
of keyboard people were already used to from
working on their computers). RIM didn’t stop
there, however. It added an always-connected
e-mail capability, making this device a musthave among government officials as well as
finance and health professionals.
To meet the needs of government officials and
industry professionals, RIM made reliability,
security, and durability the priorities when manufacturing its devices. Today, the BlackBerry
Bold comes from the same line of RIM family
products, inheriting all the good genes while
boosting usability and adding more functions
to its core BlackBerry applications. As a result,
BlackBerry is popular among both prosumers (professional customers) and consumers.
Starting with BlackBerry Pearl, RIM has been
targeting the mainstream consumer market.
Clearly, with BlackBerry Bold, RIM is winning
the hearts of consumers while maintaining its
hold on the enterprise market.
Oh, the Things You Can Do!
In the BlackBerry world, always-connected e-mail used to be the primary
factor that made BlackBerry Bold very attractive and was likely first in the
long list of reasons you got yours. And, if you need to go global, you can use
your BlackBerry Bold in more than 100 countries. Just hop off your flight,
turn on your BlackBerry Bold, and voilà: You can receive and send e-mails
whether you’re in Hong Kong, London, or Paris. Your significant other can
get in touch with you wherever you are — just to say hi or to remind you that
you promised Aunt Edna a bottle of Chanel No. 5.
Make sure that your network service provider has the technology to go global.
See the preceding section for more info. Generally, you can receive and send
e-mails just like you do when you’re at home. Whether you have AT&T in the
U.S. or Rogers in Canada, your BlackBerry Bold will work if you have a full data
and voice plan. Check with your carrier before you start your trip.
Although e-mail and communication is your BlackBerry Bold’s strength, that
isn’t the only thing it can do. The following sections go beyond e-mail to
point out some of the device’s other major benefits.
13
14
Part I: Getting Started with BlackBerry Bold
All-in-one multimedia center
Previously, many people hesitated to buy a BlackBerry because of the lack of
multimedia functions. They wanted a camera and audio and full video playback. BlackBerry has changed all that and has more features than you may
expect. Not only does BlackBerry Bold have a high-resolution 2.0 megapixel
camera (see Chapter 12) — but it also has a memory slot for a microSD chip
(see Chapter 2). What does that mean?
Well, it means your BlackBerry Bold can function as the following:
✓ A music player
✓ A video player and recorder
✓ A digital camera
✓ A portable flash drive
✓ Your personal photo collection
Internet and social networking
at your fingertips
Yup, with the new BlackBerry Bold on a 3G network, you can surf the ’Net
nearly as smoothly as you do on a desktop computer. You’ll get an alert when
your stock is tanking. True, that isn’t fun, but you want this information as
quickly as possible. With your BlackBerry Bold, you can continue chatting
with your friends through all types of instant message applications, just as if
you never left your desktop PC, and your friends will thank you for persuading them away from buying that losing stock.
Intrigued? Read how BlackBerry Bold can take full advantage of the Web in
Chapter 10.
On-the-go GPS
Your BlackBerry Bold comes with an onboard GPS that allows you to pinpoint
your location with the BlackBerry Map application and other third-party
applications such as Google Maps and TeleNav.
Read more about BlackBerry Bold’s built-in GPS in Chapter 11.
Chapter 1: Your BlackBerry Isn’t an Edible Fruit
Me and my great personal assistant
You might be saying, “But I’m really a busy person, and I don’t have time to
browse the Web. What I do need is an assistant to help me better organize my
day-to-day tasks.” If you can afford one, by all means go ahead and hire a personal assistant. The next best thing is a personal digital assistant (PDA). Just
like people come in many flavors, so do many PDAs.
Whip out that BlackBerry Bold of yours and take a closer look. That’s right;
your BlackBerry Bold is also a full-fledged PDA, helping you do all this and
much more:
✓ Remember all your acquaintances (Chapter 4).
✓ Manage your appointments (Chapter 5).
✓ Keep a to-do list (Chapter 6).
A computer in the palm of your hand
Remarkable communication device? Check.
Full-fledged PDA? Check.
Full-featured media player? Check.
These capabilities are just the tip of the iceberg. Don’t underestimate the
device because of its size: Your BlackBerry Bold is also a powerful computer.
Need convincing? Here goes. Out of the box, with no fiddling, it comes with
a great set of organizational and productivity tools. Software developers
besides RIM are taking advantage of this growing market, which means that
hundreds of applications are out there for you. For example, you can download graphics-intensive games or a mortgage calculator.
Download? Absolutely! BlackBerry Bold supports the downloading of applications through BlackBerry Bold Browser. And of course, downloading the
application can be done both wired and wireless (or over the air; OTA). In
April 2009, RIM rolled out BlackBerry App World, the company’s response
to the popular iPhone App Store, which allows BlackBerry owners to easily
browse for BlackBerry applications on their device and download them
directly. Other third-party BlackBerry application stores are tremendously
popular in the BlackBerry community, such as the CrackBerry.com App Store
powered by MobiHand. (For more information on downloading third-party
applications, see Chapter 19.)
15
16
Part I: Getting Started with BlackBerry Bold
What’s the difference between BlackBerry App World and BlackBerry
Application Center?
✓ BlackBerry Application Center most likely came with your BlackBerry
Bold.
Application Center contains only applications that your network service
provider want you to see.
✓ App World needs to be manually downloaded by you from RIM’s Web site.
App World has an unfiltered list of BlackBerry applications for you
Look, Dad! No hands!
Your BlackBerry Bold is equipped with a sleek stereo headset that doubles
as a mic for hands-free talking. This accessory is your doctor’s prescription
for preventing the stiff neck that comes from wedging your BlackBerry Bold
against your ear with your shoulder. At the minimum, it helps free your hands
so that you can eat Chinese takeout. Some places require you by law to use
an earphone while driving (but only when you’re talking on a cellphone, of
course).
Avoid using your cellphone while driving, hands-free or not.
But RIM didn’t stop with just your standard wired earphones. BlackBerry
Bold also supports cool wireless earphones based on Bluetooth technology.
How could a bizarrely colored tooth help you here? Bluetooth is the name
for a (very) short-distance wireless technology that connects devices. See
Chapter 7 for how to connect your BlackBerry Bold to a Bluetooth headset.
Putting a sentry on duty
The virtual world isn’t exempt from general human nastiness; in fact, every
day a battle is fought between those trying to attack a system and those
trying to protect it.
A computer connected to the Internet faces an extra risk of being cracked
by a hacker or infected by a virus. (Viruses try to replicate themselves and
generally bug you.)
Chapter 1: Your BlackBerry Isn’t an Edible Fruit
Saving power
Anyone with previous BlackBerry experience
knows typically, BlackBerry is a highly efficient
power consumer. With the older BlackBerry,
you can go for five days on a single charge.
power efficiency. Power requirements have
increased so much that you need to recharge
roughly every two days. But hey, now you have
a GPS on deck!
The addition of a color, high-resolution screen,
GPS, and Bluetooth support has weakened the
Fortunately, security is a BlackBerry strong point. Viruses often come as
e-mail attachments. However, BlackBerry supports very few file types out of
the box (mostly images and documents). You won’t face threats from e-mails
with these attachments. And in an enterprise environment, the data that you
send to or get from the PDA is encrypted (coded) to prevent snooping.
RIM also has a Signature process for application developers that forces developers to identify themselves and their programs if they’re developing any
applications for the BlackBerry that need to integrate with either BlackBerry
core applications or the OS.
Remember the I love you and Anna Kournikova viruses? These are virtual evils
transmitted through e-mail, scripts, or sets of instructions in the e-mail body
or attachment that can be executed either by the host e-mail program — or,
in the case of an attachment, by the program associated with the attached
file. Fortunately, BlackBerry’s Messages doesn’t support scripting languages.
BlackBerry’s viewer for such files doesn’t support scripting either, so you
won’t be facing threats from e-mails having these attachments.
The security measures that RIM implemented on the BlackBerry platform have
gained the trust of the U.S. government as well as many of the Forbes Top 500
enterprises in the financial and health industries.
17
18
Part I: Getting Started with BlackBerry Bold
Chapter 2
Navigating the BlackBerry Bold
In This Chapter
▶ BlackBerry Bold Anatomy 101
▶ Understanding general navigating guidelines
▶ Using common shortcut keys
R
egardless of whether you previously owned a BlackBerry, you might
have heard that the new BlackBerry Bold is totally different. You might
be wondering how you spot a new BlackBerry Bold. Looks aren’t deceiving
in this case. From the outside, the new BlackBerry Bold is a lot slimmer than
older BlackBerry handhelds. The new design has a brighter and higherresolution screen. Bear with us and you will be master of your BlackBerry
Bold in no time.
Anatomy 101: The Body and Features
of Your BlackBerry Bold
In this and the following sections, we show you all the keys and features on
your BlackBerry Bold. Figure 2-1 shows the primary ones.
First, the major features:
✓ Display screen: The graphical user interface (GUI) on your BlackBerry
Bold.
✓ QWERTY keyboard: The input for your BlackBerry Bold — very
straightforward.
✓ Escape key: Use this key to cancel a selection or return to a previous
page within an application. If you hold this key down, it returns you to
the Home screen from any program.
✓ Menu key: Use this key to display the full menu of the application you’re
using.
20
Part I: Getting Started with BlackBerry Bold
End/Power
Mute
Volume Keys
#
Q
*
2
4
5
W
A
S
E
D
7
alt
Figure 2-1:
Main
features
on a
BlackBerry
Bold.
1
8
Z
X
3
(
6
Q
9
?
R
F
C
T
G
V
aA 0
Y
H
B
)
:
!
—
U
J
N
;
,
space
I
–
’
K
M
.
sym
+
@
O
P
”
Del
L
s
aA
Left Convenience key
Alt
Send
Menu
Escape
Trackball
Shift
Symbols
Enter
Speakerphone
✓ Trackball: Navigate the display screen with the trackball. It allows you
four directional movements. When you press the trackball, the short
menu of the application you’re using appears.
Chapter 2: Navigating the Blackberry Bold
✓ Convenience keys: With BlackBerry Bold, you have one or two convenience keys. By default, the convenience keys are preprogrammed to
open an application.
In Chapter 3, we show you how to reprogram the convenience keys so
that they display the programs you use the most.
✓ microSD slot: The BlackBerry Bold has a microSD slot opening next to
the left convenience key.
✓ Send key: Because your BlackBerry Bold can also function as a cellular phone, this key allows you to go straight to the Phone application,
regardless of which application you are currently using. When you are
already in the Phone application, the Send key starts dialing the number
you entered.
✓ End key: While on a phone call, use this key to end your call. If not on a
phone call, this key allows you to jump straight back to the Home screen
from wherever you are.
✓ Power key: Press and hold the Power key to turn your BlackBerry Bold
on or off.
✓ Mute key: Mutes a call when on a call.
Two types of contextual menus can appear on your BlackBerry Bold, as
shown in Figure 2-2.
✓ Full menu: Lists all the options and features you can perform. The full
menu is accessed by pressing the Menu key.
✓ Short menu: An abbreviated list of the full menu (Figure 2-2). The short
menu is accessed by pressing the trackball when you aren’t prompted
by a dialog box.
Figure 2-2:
Examples
of a short
menu and
full menu in
the Memo
application.
21
22
Part I: Getting Started with BlackBerry Bold
Display screen
When you first turn on your BlackBerry Bold, the display screen displays the
Home screen, which is your introduction to the interface of your BlackBerry
Bold. The different icons represent the different applications found in your
BlackBerry Bold. See Figure 2-3 for an example of what your Home screen
might look like.
Figure 2-3:
Your
BlackBerry
Bold might
come with
a Home
screen
like this.
Depending on the theme you’re using, you might see your applications listed
in text form rather than as icons. Remember that how your GUI looks depends
on how you want it to look because the font and theme are customizable. For
more on personalizing your BlackBerry Bold, see Chapter 3.
QWERTY keyboard
Unlike some PDA manufacturers — and they know who they are — RIM
(Research In Motion) chose the same QWERTY keyboard you know and love
from your personal computer as the BlackBerry Bold input method. That
was a great decision because it means that you don’t have to master some
new way of writing — graffiti or whatever — to get data into your BlackBerry
Bold. All you have to do is type on a familiar keyboard — and you already
know how to do that.
Whether you use your pinky or your index finger, how you type on your
BlackBerry Bold is up to you. However, most people find that typing with two
thumbs is the most efficient method.
Escape key
Simple yet useful, the Escape key allows you to return to a previous screen or
cancel a selection. The Escape key is the arrow key to the right of the trackball.
Chapter 2: Navigating the Blackberry Bold
Trackball
You can perform two functions with the trackball: scrolling and pressing.
When you scroll with your trackball, you can navigate the display screen in
four directions. In a text-filled screen, such as the body of an e-mail, you can
usually navigate through the text in four directions.
Depending on where you are on the BlackBerry Bold’s screen, different situations determine what happens when you press the trackball, also called the
trackball click:
✓ Display a drop-down list. When you’re in a choice field, pressing the
trackball displays a drop-down list of choices for that field.
✓ Confirm a choice. The trackball can also function as a confirmation key.
For example, when you need to select a choice in a drop-down list, you
can press the trackball to confirm the highlighted choice.
✓ Display a short menu. When you’re in a text-filled screen (e-mail body
or Web page), pressing the trackball displays a short menu (refer to
Figure 2-2, right), which is just an abbreviated version of the full menu.
You get the full menu by pressing the Menu key.
Menu key
The Menu key brings up the full menu for the application you’re using. When
on the Home screen, pressing the Menu key displays a list of applications
installed on your BlackBerry Bold. If you want to change the order of the
applications in the list, see Chapter 3.
When on the Home screen, the behavior of the Menu key depends upon the
BlackBerry Bold theme. The behavior just described is based on the default
theme. See Chapter 3 for more on changing themes.
The microSD slot
Your BlackBerry Bold comes with 1GB of internal memory. If you’re a music
or video fan, you know that 1GB can’t keep you entertained for a long commute. But no need to worry. The folks at RIM incorporated a microSD slot
into your BlackBerry Bold so that you can add extended memory and store
all the media files you want.
You can purchase a microSD card separately for a relatively low price these
days. At the time of this writing, a 4GB microSD card costs about $10 to $15.
23
24
Part I: Getting Started with BlackBerry Bold
Your BlackBerry’s microSD compatibility depends on its operating system:
✓ OS 4.6 supports up to 16GB of microSD capacity.
✓ OS 5.0 supports up to 32GB of microSD capacity.
General Navigation Guidelines
In this section, we go over general shortcuts and navigation guidelines. On a
Web page or an e-mail full of text, you can perform the tasks listed in Table 2-1.
Table 2-1
Bold Keyboard Shortcuts
Press This . . .
To Do This . . .
T
Move to top of page.
B
Move to bottom of page.
Space key
Move to top of next page.
Press and hold the Shift key, and scroll the trackball
horizontally.
Select a line.
Press and hold the Shift key, and scroll the trackball
vertically.
Select multiple lines.
Press and hold the Shift key, and press the trackball.
Copy selected text.
Press and hold the Shift key, and press the Delete
key.
Cut selected text.
Press and hold the Shift key, and press the trackball.
Paste text.
A letter key, and scroll the trackball
Insert accented character.
Sym key and press the letter below the symbol.
Insert symbol.
Alt and right Shift key
Caps lock
Alt and left Shift key
Num lock
Switching applications
When you’re navigating in an application, an option called Switch Application
appears when you press the Menu key. Switch Application (similar to Alt+Tab
in Windows) lets you multitask between applications (see Figure 2-4).
Chapter 2: Navigating the Blackberry Bold
If you have OS 5.0 on your Bold, the quickest way to get to Switch Application
is by pressing and holding the Menu key for 2 seconds.
Figure 2-4:
Switch
Application
menu.
If you’re using OS 4.6, switch applications by pressing the Alt and Escape keys.
(The Alt key is located to the left of the Z key, and the Escape key is the arrow
key to the right of the trackball.)
If you always use a particular application, such as Tasks, you can program
the convenience key so that you can get to your favorite application even
more quickly than by using the Switch Application function.
Changing options
Throughout this book, you see examples of an options field being changed to
a different value. The easiest way to change the value in a field is to first use
the trackball to scroll to the field. Then press the trackball to display a dropdown list of choices (see Figure 2-5), and finally press the trackball again on
your choice.
Figure 2-5:
An example
of an option
field’s dropdown list.
General Keyboard Shortcuts
In many instances in this book, when you’re asked to go to a BlackBerry Bold
application (Profile, for example), you have to first scroll to it from the Home
screen, and then click the trackball. You may be thinking, “Hey, there must be
25
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Part I: Getting Started with BlackBerry Bold
a shortcut for this,” and you’re right. This section and the ones that follow
cover such general keyboard shortcuts, all in the name of making your life
easier. (Shortcuts that are more application-specific are covered in the chapter dealing with the particular application.)
Before you get all excited about shortcuts, you need to take care of one bit
of housekeeping. To use some of these general keyboard shortcuts, you first
have to make sure that the Dial from Home Screen setting — buried deep
within the Phone application — is turned off.
Inquiring minds want to know, so we’ll tell you. The Dial from Home Screen
option is designed for users who make frequent BlackBerry Bold phone calls.
If you aren’t a frequent phone user and want to access all applications with a
press of a button, get ready to ditch Dial from Home Screen.
Here’s how to turn off the Dial from Home Screen setting:
1. From the BlackBerry Bold Home screen, highlight the Phone application, and then press the trackball.
2. Press the Menu key, and then select the Options icon.
A screen that lists a range of options appears.
3. Select General Options.
The General Options screen appears.
4. Highlight the Dial from Home Screen field, and then select No.
Doing so shuts down the Dial from Home Screen option, enabling you to
use Home screen shortcuts.
5. To confirm your changes, press the trackball, and then select Save
from the menu that appears.
If you’re a frequent phone user on your BlackBerry Bold, as opposed to an
e-mail or Internet user, you may not want to turn off the Dial from Home
Screen feature.
Using Home screen shortcuts
When you disable the Dial from Home Screen feature, you are free to use any
Home screen shortcut. (The name for these shortcuts is actually a pretty
good fit because you can use these shortcuts only while you are on the Home
screen.)
Okay, here goes. To call up the application listed in the first column of Table
2-2, press the key listed in the table’s second column.
Chapter 2: Navigating the Blackberry Bold
Table 2-2
Home Screen Shortcuts
Application
Shortcut Key
Messages
M
Saved Messages
V
Compose
C
Search
S
Contacts
A
Tasks
T
Profile
F
Browser
B
Calendar
L
Calculator
U
MemoPad
D
Keyboard Lock
K
Phone
P
Other (non-Home screen) shortcuts
The following shortcuts can be used at any time, regardless of which screen
you’re in — or whether you have Dial from Home Screen enabled, for that
matter:
✓ Soft Device Reset (also known as the 3-Button Salute): Pressing Alt+
Shift+Del forces a manual soft reset, which is just what you need when
your BlackBerry Bold crashes or when you install an application and
it needs a manual reset. A hard reset can be done by pulling out the
battery from the back of the BlackBerry Bold. Without getting into the
technical jargon, from a BlackBerry Bold user’s perspective, a hard reset
takes longer and is usually the last resort to solve any issues before
contacting the help desk.
✓ HelpME: In the BlackBerry Bold world, SOS is actually spelled
Alt+Shift+H. Use it when you’re on the phone with technical support. (It
gives support personnel info such as your BlackBerry Bold PIN, memory
space, and version number so that they have information about your
BlackBerry Bold when they try to troubleshoot your problems.)
Your BlackBerry PIN isn’t a security password; rather, it is a unique
number that identifies your BlackBerry Bold, sort of like a serial number.
But unlike a serial number, you can message another BlackBerry by
using PIN-to-PIN messages (please see Chapter 9).
27
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Part I: Getting Started with BlackBerry Bold
Chapter 3
Turning On Your BlackBerry
Bold — And Keeping It Happy
In This Chapter
▶ Putting your stamp on your BlackBerry Bold
▶ Watching your BlackBerry Bold’s back
▶ Blocking spam e-mail and unwanted SMS messages
R
egardless of how long you’ve had your BlackBerry Bold — one week,
one month, one year, or five years — you’ll want to have it around for as
long as you possibly can. (Or, at least until you have the bucks for that waycool new model that’s surely coming down the pike.) And, for the duration
that you do have your device, you’ll want to trick it out so that your BlackBerry
Bold doesn’t feel and sound exactly like the millions of other BlackBerry Bold
devices out there. (C’mon, admit it — your BlackBerry Bold is definitely a fashion statement, so you better feel comfortable with what that statement
is saying.)
In addition to customizing your BlackBerry Bold so that it expresses the
inner you, you want to make sure that you keep your BlackBerry Bold in tiptop shape by watching out for such things as its battery life and information
security. Luckily for you, this chapter puts any and all such worries to rest by
filling you in on all you need to know to keep your BlackBerry Bold a finely
tuned (and yet quirkily personal) little smartphone.
Your wish is our command. Follow the tips and techniques outlined in the following sections and you, too, can have your very own personalized BlackBerry Bold.
Making Your BlackBerry Bold Yours
BlackBerry smartphones are increasingly popular, so much so that close to
30 million BlackBerry smartphones are out there serving the needs of people
like you. Because of this fact, we’re certain that finding ways to distinguish
your BlackBerry Bold from your colleagues’ is high on your list of priorities.
30
Part I: Getting Started with BlackBerry Bold
BlackBerry OS by the numbers
At the time of publication, there are two different BlackBerry OS versions that can run on the
BlackBerry Bold:
✓ v4.6.x.xxx
✓ BlackBerry OS 4.6
Many of the screens and features for OS 4.6
and OS 5.0 are the same. Where there are differences in this book, you see an icon for OS 4.6
or OS 5.0. Use the instructions for your operating system, and skip the instructions for the
other system.
✓ BlackBerry OS 5.0
To find the BlackBerry OS version you’re running, select the BlackBerry Options tool icon,
and then select About. In the About screen, you
see the number of the BlackBerry OS version
that you are running:
✓ v5.0.x.xxx
Branding your BlackBerry Bold
Like any number of other electronic gadgets that you could possibly own,
your BlackBerry Bold comes to you off the shelf fitted with a collection of
white-bread factory settings. This section helps you put your name on your
BlackBerry Bold, figuratively and literally. You can start by branding your
name on your BlackBerry Bold. Follow these steps:
1. Press the Menu key, scroll to the Options icon, and then press the
trackball.
2. Scroll through the list of options until you find the Owner setting;
then press the trackball.
You see places to enter your owner information.
3. Enter your name in the Name field and your contact information in
the Information field.
The idea here is to phrase a message (like the one shown in Figure 3-1)
that would make sense to any possible Good Samaritan who might find
your lost BlackBerry Bold and want to get it back to you.
If you lock or don’t use your BlackBerry Bold for a while, the standby
screen comes on, displaying the owner information that you entered.
Read how to lock your BlackBerry Bold, either manually or by using an
auto setting, in the later section “Keeping Your BlackBerry Bold Safe.”
4. Confirm your changes by pressing the trackball and then choosing
Save from the menu that appears.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
Figure 3-1:
List your
owner info
here.
Choose a language, any language
Branding your BlackBerry Bold with your own John Hancock is a good start,
but setting the language to your native tongue so that you don’t need to hire a
translator to use your BlackBerry Bold is equally important — and equally easy.
You can also set your input method of choice here, which can affect whether
AutoText shows up. Don’t worry. We explain what that means in the next section.
Here’s how you choose a language:
1. Press the Menu key, scroll to the Options (wrench) icon, and then
press the trackball.
2. Scroll through the list of options until you find the Language setting,
and then press the trackball.
Here you can choose the language and input method of your choice.
3. Select the Language field, and then scroll the drop-down menu to
select your native tongue.
Depending on your network provider, as well as what region (North
America, Europe, and so on) you’re in, the language choices you have
can vary. Most handhelds sold in North America default to English or
English (United States).
If your network provider supports it, you can install more languages into
your BlackBerry Bold by using Application Loader in BlackBerry Bold
Desktop Manager (BDM). For more information on Application Loader,
see Chapter 19.
4. Confirm your changes by pressing the trackball, and then choosing Save.
Isn’t it great when you can actually read what’s onscreen? But don’t think
that you’re finished quite yet. You still have some personalizing to do.
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Part I: Getting Started with BlackBerry Bold
Typing with ease using AutoText
Even the most devoted BlackBerry Bold user has to admit that typing on
a full keyboard is easier than thumb-typing on a BlackBerry Bold. In an
attempt to even the score a bit, your BlackBerry Bold comes equipped with
an AutoText feature, which is a kind of shorthand that can cut down on how
much you have to type.
AutoText basically works with a pool of abbreviations that you set up. You
then just type an abbreviation to get the word you associated with that
abbreviation. For example, after setting up b/c as an AutoText word for
because, anytime you type b/c, you automatically get because onscreen.
Your BlackBerry Bold comes with a few default AutoText entries. Here are
some useful ones:
✓ mypin: Displays your BlackBerry PIN
✓ mynumber: Displays your BlackBerry phone number
✓ myver: Displays your BlackBerry model number and OS version
The whole AutoText thing works best if you set up your own personal code,
mapping your abbreviations to their meanings. (This is why we discuss
AutoText as part of personalization.)
To set up your own code, do the following:
1. From the Home screen, press the Menu key, scroll to the Options icon,
and then press the trackball.
2. Scroll to the AutoText option, and then press the trackball.
Here, you can choose to see (or search for) existing AutoText words or
create new ones.
3. Press the Menu key, scroll to New, and then press the trackball.
The AutoText screen appears, as shown in Figure 3-2.
4. In the Replace field, enter the characters that you want to replace (in
this example, b/c). In the With field, type what replaces your characters (in this example, because).
5. In the Using field, choose between the SmartCase and Specified Case
options.
• SmartCase capitalizes the first letter when the context calls for
that, such as the first word in a sentence.
• Specified Case replaces your AutoText with the exact text found in
the With field.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
For example, say you have the AutoText bbg set up for the term blackberryGoodies.com and you want it to appear as is, in terms of letter
cases (the first b isn’t capitalized). If you were to choose SmartCase
for this particular AutoText, it would be capitalized as the first word in
a sentence, which isn’t what you want. On the other hand, if you use
Specified Case, your AutoText always appears as blackberryGoodies.com
no matter where it is in the sentence.
6. Scroll to the Language field, and then select All Locales from the list
of options.
Our preference for this setting for any self-created AutoText is All
Locales. What this means is that regardless of the language input method
(for example, English U.K., English U.S., or French), any self-created
AutoText is available for you to use. So, in the case of the AutoText bbg
(BlackBerryGoodies.com), whether you are typing in French or Chinese,
you can use this AutoText. On the other hand, if you select only the
French input method for bbg as the Language field, you would be able
to use this only if your input method is set to French in the Language
option.
You can choose the input method in the Language options. We go over
choosing a language input method next.
7. Confirm your changes by pressing the trackball, and then choosing
Save.
If you specify a language input method other than All Locales, your input
method setting in the Language option must match the Language field in
AutoText to use your newly created AutoText. Follow these steps:
1. Press the Menu key, scroll to the Options icon, and then press the
trackball.
2. Scroll through the list of options until you find the Language setting;
then press the trackball.
Here you can choose the language and input method.
3. Select the Input Method field, and then select the input method you
need from the list.
For your new AutoText setting to work (assuming that you didn’t choose
All Locales as the language for your AutoText), this option needs to
match the input method set in your Language option.
4. Confirm your changes by pressing the trackball, and then choosing
Save.
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Part I: Getting Started with BlackBerry Bold
Figure 3-2:
Create
AutoText
here.
Getting your dates and times lined up
Having the correct date, time, and time zone is important when it comes to
your BlackBerry Bold for, we hope, obvious reasons. Many of the fine features
that make up the BlackBerry Bold core experience, as it were, depend on the
time, date, and time zone being accurate.
Need an example? How about your BlackBerry Bold calendar events?
Imagine, if you will, that you have a make-or-break meeting set for 9 a.m. (in
your time zone) with a client in Paris, France, who is in who-knows-what
time zone. You definitely want to be on time for that appointment, but you
probably won’t be if you’re planning on having your BlackBerry Bold remind
you — that is, if you haven’t set up the appropriate date, time, and time zone.
Follow these steps to do that:
1. Press the Menu key, scroll to the Options icon, and then press the
trackball.
2. Scroll to the Date/Time setting, and then press the trackball.
The Date/Time screen appears.
3. Scroll to your time zone, and then press the trackball.
The Date/Time screen confirms the time zone that you chose.
4. Scroll to the Time field and use the trackball to adjust the proper hour
and minutes.
5. Scroll to the Date field and use the trackball to adjust the date
appropriately.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
6. Scroll to the Date/Time Source field, and then press the trackball.
This sets your date and time source to your service provider’s server
time. See Figure 3-3.
7. To confirm your changes, press the Menu key, and then select Save.
Doing so saves your date and time settings in perpetuity — a really long
time, in other words.
Figure 3-3:
Set the
date and
time of your
BlackBerry
Bold.
Customizing your screen’s look and feel
Right up there with making sure that your date and time settings are accurate is getting the display font, font size, and screen contrast to your liking.
Now we know that some of you don’t give a hoot if your fonts are Batang or
Bookman as long as you can read the text, but we also know that some of
you won’t stop configuring the fonts until you get them absolutely right. For
all you tweakers out there, here’s how you play around with your BlackBerry
Bold’s fonts:
1. Press the Menu key, scroll to the Options icon, and then press the
trackball.
2. Scroll to the Screen/Keyboard setting, and then press the trackball.
The Screen/Keyboard screen appears with various customizable fields,
as shown in Figure 3-4.
3. Highlight the Font Family field, and then select a font from the dropdown list.
You can choose from three to ten fonts, depending upon your provider.
35
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Part I: Getting Started with BlackBerry Bold
Figure 3-4:
The Screen/
Keyboard
screen,
waiting for
personalization.
4. Continuing down the Screen/Keyboard screen, highlight the Font Size
field, and then select a font size.
One thing to keep in mind is that the smaller the font size, the more you
can see onscreen; however, a smallish font is harder on the eyes.
Note: As you scroll up and down the list of fonts and font sizes, notice
that the text The quick brown fox jumps over the lazy dog
in the background takes on the look of the selected font and size so that
you can preview what the particular text looks like. (In case you were
wondering, this sentence uses every letter in the alphabet.)
5. Confirm your changes by pressing the Menu key, and then selecting
Save.
Similar to setting Font Size, you can also play with Font Style to set it to Bold,
Italic, or Plain.
With fonts out of the way, it’s time to change the brightness of your screen
as well as a few other viewing options, including how to program the
Convenience key to exactly what is convenient to you:
1. Press the Menu key, scroll to the Options icon, and then press the
trackball.
2. Scroll to the Screen/Keyboard setting and then press the trackball.
The Screen/Keyboard screen appears with its various customizable
fields. (Refer to Figure 3-4.)
3. Highlight the Backlight Brightness field, and then select the desired
brightness from the drop-down list.
You can choose from 0 to 100, where 0 is the darkest and 100 is the
brightest.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
4. Highlight the Left Side Convenience Key Opens field, and then select
what you want your left-side key to open when you press it.
Your BlackBerry Bold comes with left and right Convenience keys; you
can perform Step 4 for both the left- and right-side Convenience keys.
5. Select the Backlight Timeout field, press the trackball, and choose the
amount of time for the backlight timeout.
You can choose from ten seconds up to two minutes. The lower this setting, the less time you’ll have backlighting (after you press each key).
However, a low setting helps you conserve battery life.
When you’re outdoors with a bright sun on your BlackBerry Bold, you’ll
probably have difficulty reading your BlackBerry Bold screen. With your
BlackBerry Bold, you can have “Automatically Dim Backlight” features
turned on so that it autoadjusts the backlight to be bright enough for
you to read your BlackBerry Bold while outdoors. This feature is on by
default.
6. Highlight the Trackball Horizontal Sensitivity field, and then select
how sensitive you want the trackball to be horizontally.
You can choose from 20 to 100, where 20 is the least sensitive and 100 is
the most sensitive.
7. Highlight the Trackball Vertical Sensitivity field, and then select how
sensitive you want the trackball to be vertically.
Again, 20 is the least sensitive, and 100 is the most sensitive. Keep in
mind that if your trackball is too sensitive, it will be hard to control.
8. To confirm your changes, press the Menu key and select Save.
Choosing themes for your BlackBerry Bold
Your BlackBerry Bold is preloaded with different themes, which are predefined sets of looks (wallpaper, fonts, menu layout). You can download
themes from BlackBerry Bold’s mobile Web site.
Follow these steps to change your theme:
1. Press the Menu key, and then select the Options icon.
2. Select the Theme setting.
You see a list of available themes.
3. Scroll to and select the theme you want.
You see a preview of the theme you selected. See Figure 3-5.
4. Press the Menu key, and then select Activate.
You should be able to see the change immediately.
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Part I: Getting Started with BlackBerry Bold
Figure 3-5:
Preview of
currently
selected
theme.
You can download other themes. Just remember that you have to use your
BlackBerry Bold, not your PC, to access the following URL:
✓ http://mobile.blackberry.com
Wallpaper for your BlackBerry Bold
Like your desktop PC, you can customize the BlackBerry Bold Home screen
with personalized wallpaper. You set an image to be your BlackBerry Bold
Home screen background by using the BlackBerry Bold Media application.
Follow these steps:
1. From the Home screen, press the Menu key, and then select the Media
application.
In Media are these categories: Music, Video, Ring Tones, and Pictures.
2. Scroll to and select the Picture category.
Doing so brings up two folders: The Preloaded Media folder stores pictures that came with your BlackBerry Bold, and the Device Memory
folder stores pictures that you took with your camera.
3. Scroll to and select one of the folders.
This lists all the pictures in the folder.
4. Select the picture you want to use for your Home screen background.
The selected picture appears in full-screen view.
5. Press the Menu key, and then select Set as Home Screen Image.
The picture is now your new Home screen wallpaper.
6. Press and hold the Escape key (to the right of the trackball) to return
to the Home screen and see the result.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
You can download free wallpapers from the following Web sites (as long as
you use your BlackBerry Bold, not your PC, to access the URLs):
✓ http://mobile.blackberry.com
✓ www.blackberrywallpapers.com
✓ www.crackberry.com/free-wallpapers
After you have your BlackBerry Bold’s look and feel just the way you want,
there’s just one thing left to do before you can move on. You need to get your
BlackBerry Bold to sound how you want it to.
Let freedom ring
The whole appeal of the BlackBerry Bold phenomenon is the idea that this
little electronic device can make your life easier. One of the ways it accomplishes this is by acting as your personal reminder service — letting you
know when an appointment is coming up, a phone call is coming in, an e-mail
has arrived, and so on. Basically, your BlackBerry Bold is set to bark at you if
it knows something it thinks you should know, too. Figure 3-6 lists the kinds
of things your BlackBerry Bold considers bark-worthy, ranging from browser
alerts to tasks deadlines.
Figure 3-6:
Set
attentionneedy
applications
here in OS
4.6 (left)
and OS 5.0
(right).
Different people react differently to different sounds. Some BlackBerry Bold
barks would be greatly appreciated by certain segments of the population,
whereas other segments might react to the same sound by pitching their
BlackBerry Bold under the nearest bus. The folks at Research In Motion are
well aware of this and have devised a great way for you to customize how you
want your BlackBerry Bold to bark at you — they call it your profile.
You can jump right into things by using a predefined profile, or you can create
your own profile. The upcoming sections take a look at both approaches.
39
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Part I: Getting Started with BlackBerry Bold
Whether you create your own profile or customize a predefined profile, each
profile is divided into several categories that represent the application for
which you can define alerts.
In BlackBerry OS 4.6, the application to set your profiles is named Profiles and
includes the following categorizations:
✓ BlackBerry Messenger Alert: Alerts you when BlackBerry Messenger
has something to notify you regarding new contact notification.
✓ BlackBerry Messenger New Message: Alerts you when BlackBerry
Messenger has a new message from a BlackBerry Messenger contact.
✓ Browser: Alerts you when you receive a new channel push, which is just
a Web page sent to your BlackBerry Bold.
✓ Calendar: Alerts you when you have upcoming appointments.
✓ Level 1 (urgent e-mail messages): Alerts you with a special tone when
you have an urgent e-mail: urgent, as defined by your sender. Also, a
BlackBerry PIN-to-PIN message can be considered urgent. For more on
PIN-to-PIN, see Chapter 9.
✓ Messages [Email]: Alerts you when a new e-mail message is in your inbox.
✓ Phone: Alerts you if you have an incoming call or a new voice mail.
✓ SMS Text: Alerts you when you have an SMS message.
✓ Tasks: Alerts you of an upcoming to-do deadline.
In BlackBerry OS 5.0, profiles can be found in the Sounds application, and
Sound items are organized into the following categories:
✓ Phone: Alerts you if you have an incoming call or voice mail.
✓ Messages: Alerts you if you have an incoming e-mail, SMS, MMS, or
BlackBerry PIN messages. Also, you can set different alerts for each individual e-mail account.
✓ Instant Messages: Alerts you if you have any BlackBerry Messenger
Alerts; if you have third-party instant message installed (such as Google
Talk), you can set the alerts here as well.
✓ Reminders: Alerts you if you have set up calendar reminders, tasks
reminders, or e-mail Follow Up Flags (see Chapter 8).
✓ Other: Alerts you when there is a new browser channel message or
other third-party applications. See Chapter 10.
You can personalize all the listed applications (such as Sound, in Figure 3-7)
according to how you want to be alerted. Because how you customize them
is similar, we use one application, Messages, as an example in the text that
follows.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
Figure 3-7:
Custom ring
tones and
alerts in the
Sound
application
in OS 5.0.
After this, we go over creating a profile from scratch. You may be wondering
why you need to create a profile if you can personalize the predefined ones. If
you like to keep the predefined settings the way they are, creating a profile is
the way to go.
Using factory settings
If you’re okay with customizing a predefined, factory-loaded profile, just do
the following if you have OS 4.6:
1. From the BlackBerry Bold Home screen, select the Profile application.
A pop-up screen appears, listing different profiles (Quiet, Vibrate, Normal).
2. Scroll to the end of the list and select Advanced.
A screen appears listing different profiles.
3. Scroll to the Normal profile in the list, press the Menu key, and then
select Edit.
The Normal screen appears, listing the applications with alert capabilities mentioned in the preceding section. (Refer to Figure 3-6.)
4. Select the Messages [Email] application.
You’re faced with the Messages for Normal profile, which is divided into
an Out of Holster section and an In Holster section, as shown in Figure 3-8.
A holster (in this context) is simply the belt clip or case that houses
your BlackBerry Bold while you aren’t using it. BlackBerry Bold is smart
enough to know when it is in a holster. With RIM’s BlackBerry holster, a
magnet built into the holster will autoswitch you to the in-holster mode
within the selected profile.
You can choose another application and follow the next steps to personalize the other applications listed in each profile.
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Part I: Getting Started with BlackBerry Bold
Figure 3-8:
Choose
a tone to
alert you
when your
BlackBerry
Bold is out
of its holster.
5. Highlight the Out of Holster field, and then select a tone from the
drop-down list of alert options.
Doing so enables sound in the Out of Holster mode.
6. Highlight the Ring Tone field, and then select the tune you like from
the drop-down list.
As you scroll through the tunes and pause, your BlackBerry Bold plays
the tune so that you know what it sounds like before you change it.
7. Press the Menu key, and then select Save.
As you may have guessed from how Messages in the Normal profile is
divided, your BlackBerry Bold can notify you in different ways based on
whether your BlackBerry Bold is in plain view (Out of Holster) or tucked
away next to your belt (In Holster). To set up a different sound for In Holster
mode, just put the necessary info in the fields for the In Holster section —
and be sure to choose a different tune this time. (Choosing the same tune
kind of defeats the purpose, doesn’t it?)
If you’re like us and get more than 200 e-mails daily, you probably don’t want
your BlackBerry Bold sounding off 200 times a day. You can set up your
BlackBerry Bold so that it notifies you only if an e-mail has been marked as
urgent, requiring your immediate attention. You can do this by setting the
notification for your Messages application to None for both In Holster and
Out of Holster. Then in the Level 1 option (refer to Figure 3-6), you can set
your desired notification for both In Holster and Out of Holster. That way, you
conveniently filter out any unnecessary e-mail notifications, leaving just the
urgent stuff to sound off to you.
For BlackBerry OS 5.0, follow these steps to customize alerts for BlackBerry
Messenger:
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
1. From the BlackBerry Bold Home screen, select the Sounds application.
A pop-up screen appears, listing different profiles (Silent, Vibrate,
Normal, Loud, Medium, Phone Calls Only, All Alerts Off).
2. Scroll to the end of the list and select Edit Profiles.
A screen appears listing different profiles.
3. Scroll to the Normal profile in the list, press the Menu key, and then
select Edit.
The Normal screen appears, listing the applications with alert capabilities mentioned in the preceding section. (Refer to Figure 3-6.)
4. Expand Messages and select any of the e-mail accounts you have.
A screen appears with options to set ring tone, LED, and vibration. See
Figure 3-9 for OS 5.0.
For Ring Tone, here are the following options you can set:
• Ring Tone: You can specify the ring tone sound you want.
• Volume: Here you specify how loud you want the ring tone to be. It
ranges from Silent to 10, 10 being the loudest.
• Count: Number of times the ring tone repeats, ranges from 1 to 3.
• Play Sound: Here you can specify whether the ring tone will play
while your BlackBerry Bold is in or out of holster or always play.
For LED, you can set it to be On or Off.
For vibration, you can set it to be On, Off, or Custom. If you choose
Custom, the following Options present themselves:
• Length: You can set how long each vibration lasts: Short, Medium,
or Long.
• Count: Number of times the vibration will occur; you can pick from
1, 2, 3, 5, and 10.
• Vibrate: Here you can specify whether the vibration will occur
while your BlackBerry is in or out of holster or always vibrate.
5. Press the Menu key, and then select Save
Creating your own profile
You need to know which applications on your BlackBerry Bold have alert
capabilities because you can then personalize each “Hey, you!” to your liking.
You can have your BlackBerry Bold so personalized that you can tell whether
you have a phone call or an incoming message just by how your BlackBerry
Bold sounds.
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Part I: Getting Started with BlackBerry Bold
Figure 3-9:
Set ring
tones and
alerts for
Messages
in OS 5.0.
If you’re already familiar with the different applications and are clear how you
want each one to alert you, go on and create your own profile. As we mention earlier, you can achieve the same result by personalizing the predefined
profiles that come with your BlackBerry Bold. But if you like to keep the predefined profiles the way they are, create a new profile by following the steps
for your OS version.
If you have OS 4.6, follow these steps to create a new profile:
1. From the BlackBerry Bold Home screen, select the Profile application.
A pop-up screen appears, listing different profiles (Quiet, Vibrate, Normal).
2. Scroll to the end of the list and select Advanced.
A screen appears listing different profiles.
3. Press the Menu key, and then select New.
A new Profile screen appears, as shown in Figure 3-10, prompting you to
name your profile.
4. In the Name field, enter a name for your profile.
For this example, just type My Profile.
5. Configure your new profile.
Refer to Steps 3–7 of the previous section to customize each one of the
seven applications.
6. Press the Menu key, and then select Save.
Your newly created profile appears in the Profile screen.
7. Select My Profile.
You can start to use your newly created profile.
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
Figure 3-10:
Create your
own profile
from this
menu in OS
4.6.
If you have OS 5.0, follow these steps to create a new profile:
1. From the BlackBerry Bold Home screen, select the Sound application.
A pop-up screen appears, listing different profiles.
2. Scroll to the end of the list and select Edit Profiles.
A screen appears with a line Add Custom Profile and also listing different
profiles.
3. Select Add Custom Profile.
A New Custom Profile screen appears, as shown in Figure 3-11, prompting you to name your profile.
4. In the Name field, enter a name for your profile.
For this example, just type My Profile.
Figure 3-11:
Create your
own custom
profile here
in OS 5.0.
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Part I: Getting Started with BlackBerry Bold
5. Configure your new profile.
Refer to Steps 3–7 of the previous section to customize each one of the
categories of applications.
6. Press the Menu key, and then select Save.
Your newly created profile appears in the Profile screen.
7. Select My Profile, as shown in Figure 3-12.
You can start to use your newly created profile.
You can switch between your current profile and the Quiet profile by pressing
and holding the # key.
Figure 3-12:
See your
newly created profile
in OS 4.6
(left) or OS
5.0 (right).
Regardless of whether the ring tone is for an incoming call or an incoming
e-mail, you can download more ring tones to personalize your BlackBerry
Bold. Also, you can use any MP3 files in your Media application as your personalized ring tone. Follow these steps:
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
1. From the Home screen, press the Menu key, and then select the Media
application.
2. In Media, select the Music category.
Doing so brings up folders named Preloaded Media and Device Memory.
If you have a microSD card inserted, you also see the Media Card folder.
3. Select one of the folders.
This lists all the music in this folder.
4. Highlight the music file you want to use for your ring tone.
5. Press the Menu key, and then select Set as Phone Tune.
This sets the music file as your new phone tune.
6. Press and hold the Escape key (to the right of the trackball) to return
to the Home screen.
Keeping Your BlackBerry Bold Safe
The folks at RIM take security seriously, and so should you. Always set up a
password on your BlackBerry Bold. If your BlackBerry Bold hasn’t prompted
you to set up a password, you should immediately do so. Here’s how it’s
done:
1. From the BlackBerry Bold Home screen, select the Options (wrench)
icon.
2. Select the Password option.
3. Highlight the Password field, and then select Enabled.
All this does for now is enable the Password feature. You won’t be
prompted to type a password until you save the changes you just made.
4. Click the Set Password button.
At this time, you should be prompted to enter a new password, as
shown in Figure 3-13.
If you have set a password before, the button will be called Change
Password.
5. Type a password, and then type it again for verification.
From this point on, whenever you lock your BlackBerry Bold and want
to use it again, you have to type the password. How do you lock your
BlackBerry Bold? Good question. Keep reading.
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Part I: Getting Started with BlackBerry Bold
Figure 3-13:
It’s time to
enter a new
password.
When you set your password on a BlackBerry Bold, you must make sure
that you know what letters your password uses and not just which keys
you pressed. You need the same password if you link your BlackBerry Bold
with BlackBerry Bold Desktop Manager for synchronization. For more on
BlackBerry Bold Desktop Manager, read Chapters 15, 16, 18, and 19.
Setting up your password is a good first step, but just having a password
won’t help much if you don’t take the further step of locking your BlackBerry
Bold when you aren’t using it. (You don’t want people at the office or sitting
at the next table at the coffee shop checking out your e-mails or phone history when you take a bathroom break, do you?) So, how do you lock your
BlackBerry Bold? Let us count the ways. . . . we came up with two.
You can go the Autolock after Timeout (also known as Security Timeout)
route by following these steps:
1. From the BlackBerry Bold Home screen, select the Options icon.
2. Select the Password option.
The Password screen appears.
3. Highlight the Security Timeout field, and then select the desired minutes.
The preset times range from 1 minute to 1 hour.
4. Press the Menu key, and then select Save.
If you’re more the hands-on kind of person, you can go the Manual Lockout
route by scrolling to the keyboard Lock icon on your Home screen and pressing the trackball. (Pressing K while at the Home screen does the same thing.
Make sure to turn off the Dial from Home Screen option. See Chapter 2 for
more info on using Home screen shortcuts.)
Chapter 3: Turning On Your BlackBerry Bold — And Keeping It Happy
As a shortcut, to lock your BlackBerry Bold, just press and hold the asterisk
(*) key.
No matter what route you take to lock your BlackBerry Bold, you use your
(newly created) password to unlock it when you get back from wherever
you’ve been.
Block That Spam
With your BlackBerry Bold, you can block certain e-mails, SMS numbers, or
BlackBerry PINs from getting to your inbox. It’s like having your own spam
blocker on your BlackBerry Bold!
To set up your personal spam blocker, follow these steps:
1. From the BlackBerry Bold Home screen, select the Options icon.
2. Select the Security option.
3. Highlight the Firewall option and press the trackball.
This opens the Firewall screen.
4. Highlight the Status field and select Enable.
This enables the spam blocker.
5. Under Block Incoming Message, make sure what you want to block is
selected:
• SMS: Blocks SMS messages.
• PIN: Blocks BlackBerry PIN messages.
• BlackBerry Internet Service: Blocks e-mail messages (for example,
the e-mail account that you set up from Google or Yahoo! Mail).
• Enterprise Email: Blocks enterprise e-mail (if you’re in a corporate
e-mail network).
6. In the Except Messages From area, select the desired options:
• Contact: Blocks everything except the e-mails and phone numbers
in your Contacts.
• Specific Address: Blocks everything specified by you (you can set
up the list below).
7. Press the Menu key and select Configure Exception.
This opens the Firewall exception screen.
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8. Press the Menu key and select the desired options:
• Add Email: Specify the e-mail you want to block by selecting this
check box.
• Add PIN: Specify the BlackBerry Bold PIN you want to block by
selecting this check box.
• Add Phone Number: Specify the SMS number you want to block by
selecting this check box.
Part II
Organizing
with Bold
T
In this part . . .
his part covers how to use your BlackBerry Bold to its
fullest to get — and keep — you organized. Peruse the
chapters here to find out how to use Contacts, keep
appointments, keep on track with to-do lists, and keep
your passwords safe and easy to retrieve.
Chapter 4
Remembering and Locating
Your Acquaintances
In This Chapter
▶ Exploring BlackBerry Contacts
▶ Adding, viewing, editing, and deleting contacts
▶ Finding a contact
▶ Organizing contacts
▶ Transferring contacts from cellphones
▶ Synchronizing Facebook contacts
▶ Sharing BlackBerry contacts
A
ddress books were around long before the BlackBerry was conceived.
And BlackBerry Bold Contacts serves the same function as any address
book: a place where you record and organize information about people.
However, Contacts also affords you a central place to reach your contacts in
myriad ways: by landline phone; cellphone; e-mail; or the speedy messaging
of PIN, SMS, MMS, or BlackBerry Messenger.
Most likely, in your busy lifestyle, you can benefit from using your BlackBerry
Contacts if any of the following fit:
✓ You travel.
✓ You meet clients frequently.
✓ You spend a lot of time on the phone.
✓ You ask people for their phone number or e-mail address more than once.
✓ You carry around a paper day planner.
✓ Your wallet is full of important business cards, with phone numbers written on the backs, that you can never find.
If you’re one of those stubborn folks who insist they don’t need an address
book — “I’m doing just fine without one, thank you very much!” — think of it
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Part II: Organizing with Bold
this way: You’ve probably been using a virtual address book all the time: the
one buried in your cellphone. That address book probably isn’t even a very
good one! Read this chapter to see how to transfer all that good contact info
from an old phone into your new BlackBerry-based Contacts.
Accessing Contacts
The Contacts icon looks like an old-fashioned address book. (Remember
those?) You can see it highlighted in Figure 4-1. Opening Contacts couldn’t be
simpler: Highlight the Contacts icon and press the trackball.
Figure 4-1:
The
Contacts
icon.
You can also access Contacts from Phone, Messages, BlackBerry Messenger,
and Calendar. For example, say you’re in Calendar and you want to invite
people to one of your meetings. Look no further — Contacts is in the menu,
ready to lend a helping hand.
Another way to get to Contacts is by pressing A while on the Home screen. Go
to Chapter 2 for more on Home screen shortcuts.
Working with Contacts
Getting a new gizmo is always exciting because you just know that your
newest toy is chock-full of features you’re dying to try out. Imagine having
a new BlackBerry Bold, for example. The first thing you’ll want to do is try
to call or e-mail someone, right? But wait a sec. You don’t have any contact
information yet, which means you have to type in someone’s e-mail address
each time you send an e-mail — what a hassle.
Chapter 4: Remembering and Locating Your Acquaintances
It’s time to get with the plan. Most of us humans — social creatures that
we are — maintain a list of contacts somewhere, like an e-mail program,
on an old cellphone, or on a piece of paper kept tucked away in a wallet.
We’re pretty sure that you have some kind of list somewhere. The trick is
getting that list into your BlackBerry Bold so that you can access your info
more efficiently. The good news for you is that getting contact info into your
BlackBerry Bold isn’t hard.
Often, the simplest way to get contact information into your BlackBerry Bold
is to enter it manually. However, if you’ve invested a lot of time and energy
in maintaining some type of Contacts application on your desktop computer,
you may want to hot-sync that data into your Bold. For more on synchronizing
data, check Chapter 15.
Creating a contact
Imagine that you just ran into Jane Doe, an old high school friend whom you
haven’t seen in years. Jane is about to give you her number, but you don’t
have a pen or pencil handy to write down her information. Are you then
forced to chant her phone number to yourself until you can scare up a writing implement? Not if you have your handy BlackBerry Bold on you.
With BlackBerry in hand, follow these steps to create a new contact:
1. On the BlackBerry Home screen, select the Contacts application.
As we mention earlier, you can also access Contacts from different applications. For example, see Chapter 7 to find out how to access Contacts
from Messages.
2. In Contacts, highlight Add Contact, and then press the trackball.
The New Contact screen appears, as shown in Figure 4-2.
3. Enter the contact information in the appropriate fields.
Use your BlackBerry Bold keyboard to enter this information. Scroll
down to see more of the contact fields.
When entering an e-mail address, press the Space key to insert an at
symbol (@) or a period (.). BlackBerry is smart enough to figure out that
you need an @ or a period.
We don’t think you can overdo it when entering a person’s contact information. Enter as much info as you possibly can. Maybe the benefit won’t
be obvious now, but when your memory fails you or your boss needs
a critical piece of info that you happen to have, you’ll thank us for this
advice.
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Figure 4-2:
Create a
new contact
here.
4. (Optional) For those contacts who have more than one e-mail address —
say, work and home — just create another new, blank E-mail field for the
same contact.
You can have up to three e-mail addresses per contact.
a. Press the Menu key.
b. Select Add Email Address.
5. Press the trackball, and then select Save.
You should see your new contact added to the list, as shown in Figure 4-3.
Figure 4-3:
The
Contacts
screen after
adding a
contact.
Here’s something slick to know when you’re entering phone information for a
contact: BlackBerry Bold can also dial an extra number after the initial phone
number. That extra number can be someone’s extension, or a participant
code on a conference number, or simply your voice mail PIN. When you’re
entering the contact’s phone number, type the primary phone number, press
Chapter 4: Remembering and Locating Your Acquaintances
the Alt key and press X, and then add the extension number. Say you enter
11112345678X1111; when you tell your Bold to call that number, it will dial
11112345678 first. Then you’ll see a prompt asking you to continue or skip dialing the extension.
The menu is always available through the Menu key, but just for convenience,
we prefer to use the trackball, which displays a shortened menu list based on
where you are.
Adding notes
The Notes field on the New Contact screen (you may need to scroll down a
bit to see it) is useful for adding a unique description about your contact. For
example, use the field to hold info to jog or refresh your memory with tidbits
such as Knows somebody at ABC Corporation or Can provide introduction to a
Broadway agent. Or perhaps your note is something personal, such as Likes
golf; has 2 children: boy, 7, & girl, 3; husband’s name is Ray. It’s up to you.
Again, the more useful the information, the better it will serve you.
Customizing with your own fields
Perhaps you’d like to add contact information that doesn’t fit into any of
the available fields. Although you can’t really create additional fields from
scratch, you can commandeer one of the User fields for your own purposes.
The User fields are located at the bottom of the screen; you have to scroll
down to see them. Basically, you can use these fields any way you want
(which is great), and you can even change the field’s name. (Face it, User field
isn’t that helpful as a descriptive title.) For example, you can rename User
fields to capture titles that follow a name (such as MD, PhD, and so on). Or
how about profession, birth date, hobbies, school, or nickname? When it
comes down to it, you decide what information is important to you.
Changing the field name for this particular contact changes it for all your
contacts.
To rename a User field, follow these steps:
1. Scroll to the bottom of the screen to navigate to one of the User fields.
2. Press the Menu key, and then select Change Field Name.
The Change Field Name selection on the menu appears only if the cursor
is in a User field.
3. Use the keyboard to enter the new User field name.
4. Press the trackball or the Enter key to save.
You’re all set.
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Adding a picture for a contact
Like most phones, your BlackBerry Bold can display a picture of the caller.
Here’s how to add a photo for a contact:
1. Have access to a digital picture of the person.
See Chapter 12 for more about taking photos with your BlackBerry Bold.
2. Get the photo to your BlackBerry Bold.
You can send it via e-mail, copy it to the microSD card, or copy it to
the built-in memory of Bold. If you don’t know how to use the microSD,
Chapter 13 is your gateway to media satisfaction.
3. From the Home screen, select the Contacts icon.
4. Highlight a contact.
5. Press the Menu key, and then select Add Picture (see Figure 4-4).
Figure 4-4:
Add a
picture
here.
6. Use the trackball to navigate to the drive and folder that contain the
picture.
You can use multiple locations for storing media files, such as pictures.
Chapter 12 gives you the scoop.
7. Select the picture.
The picture you choose is displayed in full onscreen with a rectangle on it.
8. Scroll the trackball to position the rectangle on the face.
Contacts uses a tiny image, just enough to show the face of a person.
The rectangle you see here indicates how the application crops the
image.
Chapter 4: Remembering and Locating Your Acquaintances
9. Press the trackball, and then select Crop and Save.
You’re all set. Just save this contact to keep your changes.
10. Press the Menu key, and then select Save.
Assigning a tone
Oh, no, your ringing Bold has woken you. Ring tones help you decide whether
to ignore the call or get up. Hopefully, you can easily switch to Sleep mode if
you decide to ignore the call.
If you have OS 4.6, follow these steps to assign a ring tone to one of your
contacts:
1. While editing a contact, press the trackball, and then select Add
Custom Ring Tone from the menu (refer to Figure 4-4).
2. Press the trackball.
A screen similar to Figure 4-5 gives you an option to customize the
ring tone settings. From this screen, you can select a ring tone; set the
volume; and control whether to make the LED blink, the phone vibrate,
and the settings work while on a call.
3. Select the ring tone you want.
4. Press the Menu key, and then select Save.
If you have OS 5.0, follow these steps to assign a ring tone to one of your
contacts:
1. While editing a contact, scroll to the Ring Tones/Alerts section.
Under the Ring Tones/Alerts section, you should see Phone and
Messages. You can customize the ring tone when you receive a call and
when you have a new message such as e-mail or SMS.
2. Select Phone.
Customize the ring tone on the screen that follows. You will see and be
able to change the following options:
• Ring Tone: You select from a list of ring tones here.
• Volume: Allows you to control the volume. The default is set to use the
Active Profile settings. Other values are from 1 to 10; 10 is the loudest.
• Play Sound: Lets you control in what state to play the tone. Values
are Active Profile, In holster, Out of holster, and Always; the default
is set to Active Profile, which uses the settings on the Active Profile.
• LED: Allows you to use LED to indicate a call. Displays only if you
have work address information filled up. This allows you to map
the location using Maps.
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• Vibration: Allows you to enable vibration as a way of notification.
Choices are Active Profile, Off, On, and Custom. The default is
Active Profile. Choosing Custom allows you to control how long
you want the vibration to last.
• Vibrate with Ring Tone: Allows you to choose between vibration
and play the tone. Choices are Active Profile, On, and Off. The
default value is Active Profile.
3. Press the Escape key.
You’re back to the Edit Contact screen.
4. Select Messages.
You’ll be presented with the Messages screen, allowing you to customize
the ring tone when you receive a message.
All the customization that you can do is the same as in Step 2 except for
this addition:
• Notify Me During calls: Allows you toggle notification while you are
actively on a call. Your choices are Yes or No, and it defaults to No.
5. Press the Escape key.
6. Press the Menu key, and then select Save.
Spend a little bit of time adding your own contact record(s). We recommend
adding at least one record for your business contact info and one for your
personal contact info. This saves you time having to type your own contact
information every time you want to give it to someone. You can share your
contact record by sending it as an attachment to an e-mail. (See the later section, “Sharing a Contact.”)
Adding contacts from other
BlackBerry applications
When you get an e-mail message or a call, that person’s contact information
is in Messages or Phone. It’s just logical to add the information. You may have
noticed that Phone lists only outgoing numbers. That’s half of what you need.
You can access incoming phone calls in Messages:
1. On the BlackBerry Home screen, select Messages.
2. In Messages, press the Menu key, and then select View Folder.
3. Select Phone Call Logs.
Chapter 4: Remembering and Locating Your Acquaintances
A phone log entry stays only as long as you have free space on your BlackBerry
Bold. When BlackBerry runs out of space (which could take years, depending on
how you use it), it deletes read e-mails and phone logs, starting from the oldest.
You can view your device memory information by going to Options from the
Home screen and selecting Memory. The next screen shows you two types
of memory, Application Memory and Media Card. Pay close attention to
Application Memory. This is where your applications are installed, including
data from out of the box applications like Contacts, Messages, and Calendar.
Your Bold has 128MB total Application Memory, and you should see how
much is free from this screen.
Creating a contact from an existing e-mail address or phone number in
Messages is easy:
1. On the BlackBerry Home screen, select Messages.
2. In Messages, select the e-mail address or the phone number.
3. From the menu that appears, select Add to Contacts.
A New Contact screen appears, filled with that particular piece of
information.
4. Enter the rest of the information you know.
5. Press the Menu key, and then select Save.
The best solution for capturing contact information from e-mail is an application called gwabbit. The app has the intelligence of detecting any contact
information and gives you a quick and easy way to add them to Contacts. You
can purchase gwabbit for $9.99 a year, and download the app from their Web
site at www.gwabbit.com.
Viewing a contact
Okay, you just entered your friend Jane’s name into your BlackBerry, but you
have this nagging thought that you typed the wrong phone number. You want
to quickly view Jane’s information. Here’s how you do it:
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, scroll to and highlight the contact name you want, and
then press the trackball.
Pressing the trackball or the Enter key while a name is highlighted is the
same as opening the menu and choosing View — just quicker.
View mode displays only information that’s been filled in, as shown in
Figure 4-5. It doesn’t bother showing blank fields.
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Figure 4-5:
View mode
for a
contact.
Editing a contact
Change is an inevitable part of life. Given that fact, your contact information
is sure to change as well. To keep current the information you diligently put
in Contacts, you have to do some updating now and then. To update a contact, follow these steps:
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, scroll to and highlight a contact name, press the Menu
key, and then select Edit.
The Edit Contact screen for that contact makes an appearance.
In Contacts (or any BlackBerry application, for that matter), displaying
a menu involves a simple press of the Menu key. You see the Edit option
on the menu right below View.
3. Scroll through the various fields of the Edit Contact screen, editing
the contact information as you see fit.
If you want to edit only a few words or letters in a field (instead of
replacing all the text), scroll the trackball while pressing and holding the
Alt key (located to the left of the Z key) to position your cursor precisely
on the text you want to change. Then make your desired changes.
4. Press the Menu key, and then select Save.
The edit you made for this contact is saved.
When you’re editing information and you want to totally replace the entry with
a new one, it’s much faster to first clear the contents, especially if you have a
lot of old data. When you are in an editable field (as opposed to a selectable
field), just press the Menu key, and then select Clear Field. This feature is available in all text-entry fields and for most BlackBerry applications.
Chapter 4: Remembering and Locating Your Acquaintances
Deleting a contact
It’s time to get rid of somebody’s contact information in your Contacts.
Maybe it’s a case of duplication or a bit of bad blood. Either way, BlackBerry
Bold makes it easy to delete a contact.
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, scroll to and highlight a contact name you want to delete,
press the Menu key, and then select Delete.
A confirmation screen appears, as shown in Figure 4-6.
3. Select Delete.
The contact you selected is deleted and disappears from your contact list.
Figure 4-6:
The confirmation
screen
when you’re
about to
delete a
contact.
Dealing with the confirmation screen can be a pain if you want to delete several contacts in a row. If you are 100 percent sure that you want to ditch a
number of contacts, you can suspend the Confirmation feature by setting the
Confirm Delete option to No on the Contacts Options screen. See the “Setting
preferences” section, later in this chapter, for more on Contacts Options.
Copying Contacts from
Desktop Applications
Most people use desktop applications to maintain their contacts — you
know, Microsoft Outlook, IBM Lotus Notes, or Novell GroupWise. And a word
to the wise: You don’t want to maintain two address books. That’s a recipe for
disaster. Luckily for you, RIM (Research In Motion) makes it easy to get your
various contacts — BlackBerry, desktop, laptop, whatever — in sync.
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Your BlackBerry Bold comes with a collection of programs, BlackBerry
Desktop Manager (BDM). One of the BDM programs is Synchronize. You can
use Synchronize to
✓ Sync between your device and the PC software for managing contacts
like Outlook.
✓ Set up and configure the behavior of the program, including how the
fields in the desktop version of Contacts map to the Contacts fields in
your BlackBerry.
Chapter 15 shows how to use Synchronize.
Looking for Someone?
Somehow — usually through a combination of typing skills and the shuttling
of data between various electronic devices — you’ve created a nice, long list
of contacts in Contacts. Nice enough, we suppose, but useless unless you can
find the phone number of Rufus T. Firefly at the drop of a hat.
That’s where the Find screen comes in. In fact, the first thing you see in
Contacts when you open it is the Find screen, as shown in Figure 4-7.
Figure 4-7:
Your search
starts here.
You can conveniently search through your contacts by following these steps:
1. In the Find field, enter the starting letters of the name you want to
search for.
Your search criterion is the name of the person. You could enter the last
name or first name or both, although the list is usually sorted by first
name, and then last name. As you type the letters, the list shrinks based
on the matches. Figure 4-8 illustrates how this works.
Chapter 4: Remembering and Locating Your Acquaintances
2. Using the trackball, scroll and highlight the name from the list of
matches.
If you have a long list in Contacts and you want to scroll down a page at
a time, just hold down the Alt key (it’s located to the left of the Z key)
and scroll. You get where you need to go a lot faster.
3. Press the Menu key and select from the possible actions listed on the
menu that appears.
After you find the person you want, you can select from these options,
as shown in Figure 4-9:
• Activity Log: Opens a screen listing e-mails, calls, and SMS messages you’ve made to the contact.
• View Work Map: Displays only if you have work address information filled up. This allows you to map the location using Maps.
• Email: Starts a new e-mail message. See Chapter 8 for more information about e-mail.
• PIN: Starts a new PIN-to-PIN message, which is a messaging feature
unique to BlackBerry. With PIN-to-PIN, you can send a quick message to someone with a BlackBerry. See Chapter 9 for more details
about PIN-to-PIN messaging.
• Call: Uses Phone to dial the number.
• SMS: Starts a new SMS message. SMS stands for Short Messaging
Service, which is used in cellphones. See Chapter 9 for more
details about SMS.
• Send to Messenger Contact: Adds this contact to your contacts list
in BlackBerry Messenger. (Note that this option appears only if you
have BlackBerry Messenger installed.)
• MMS: Starts a new MMS message. MMS is short for Multimedia
Messaging Service, an evolution from SMS that supports voice and
video clips. See Chapter 9 for more details about MMS.
The item only appears in the menu if the contact has the Mobile
field filled up.
• Send as Attachment: Starts a new e-mail message attaching the contacts. See Chapter 8 for more information.
If you have a finger-fumble and press a letter key in error, press the Escape
key (the arrow key to the right of the trackball) once to return to the original
list (the one showing all your contacts), or press the trackball once, and then
select View All.
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Figure 4-8:
Enter more
letters to
shorten the
potential
contact list
search.
Figure 4-9:
Action
options for
the selected
contact.
You aren’t hallucinating: Sometimes Email <contact name> or Call
<contact name> appears on the menu and sometimes it doesn’t. Contacts
knows when to show those menu options. If a contact has a phone number,
Call <contact name> and SMS <contact name> show up, and the same
is true for e-mail and the personal identification number (PIN). In fact, this list
of actions is a convenient way to find out whether you have particular information — a phone number or an e-mail address — for a particular contact.
In a corporate environment, your BlackBerry Enterprise server administrator may disable PIN-to-PIN messaging because it doesn’t go to the corporate
e-mail servers and, therefore, can’t be monitored. If this is the case, the menu
option PIN<contact name> won’t appear, even though you entered PIN
information for your contacts. Note that you’ll still be able to receive a PIN-toPIN message, but you won’t be able to send one.
Chapter 4: Remembering and Locating Your Acquaintances
Organizing Your Contacts
You’ve been diligent by adding your contacts to Contacts, and your list has
been growing at a pretty good clip. It now has all the contact information
for your business colleagues, clients, and (of course) family and friends. In
fact, Contacts has grown so much that it holds hundreds of contacts, and it’s
taking more time to find somebody.
Imagine that you just saw an old acquaintance and you want to greet the
person by name. You know that if you see the name, you’d recognize it. The
trouble is that your list has 300-plus names, which would take you forever to
scroll through — so long, in fact, that this acquaintance would surely come
right up to you in the meantime, forcing you to hide the fact that you can’t
remember his name. (How embarrassing.) In this scenario, the tried-andtrue Find feature wouldn’t be much help. What you need is a smaller pool of
names to search.
This isn’t rocket science. You’ll want to do one of the following:
✓ Organize your contacts into groups. Using groups (as every kindergarten teacher could tell you) is a way to arrange something (in your
case, contacts) to make them more manageable. How you arrange your
groups is up to you. You should base the principle on whatever makes
sense to you and fits the group you set up. For example, you can place
all your customer contacts within a Clients group and family members in
a Family group.
✓ Set up your contacts so that you can filter them. Use the Filter feature
in combination with BlackBerry’s Categories. (Categories is labeling your
contacts to make it easy to filter them.) Using the Filter feature narrows
the Contacts list to such an extent that you have to only scroll down and
find your contact — no need to type search keywords, in other words.
Whether you use the Group or Filter feature is up to you. You find out how to
use both methods in the next sections of this chapter.
Creating a group
A BlackBerry group in Contacts — as opposed to any other kind of group
you can imagine — is just a simple filter or category. In other words, using a
group just arranges your contacts into subsets without affecting the contact
entries themselves. In Contacts, a group shows up in the contact list just like
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any other contact. The only wrinkle here is that when you select the group,
the contacts associated with that group — and only the contacts associated
with that group — appear onscreen.
Need some help visualizing how this works? Go ahead and create a group, following these steps:
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, press the Menu key, and then select New Group.
A screen similar to that shown in Figure 4-10 appears. The top portion of
the screen is where you type the group name, and the bottom portion is
where you add your list of group members.
Figure 4-10:
An empty
screen
ready for
creating a
group.
3. Type the name of the group in the New Group field.
You can name it anything. For this example, let’s name it Poker Buddies.
4. Press the trackball, and then select Add Member.
The main Contacts list shows up in all its glory, ready to be pilfered.
5. Select the contact you want to add to your new group list, press the
trackball, and then select Continue from the menu that appears.
Everybody knows a Rob Kao, so select him. Doing so places Rob Kao in
your Poker Buddies group list, as shown in Figure 4-11.
You can’t add a contact to a group if that contact doesn’t have at least
an e-mail address or a phone number. (It’s very strict on this point.) Skirt
this roadblock by editing that contact’s information and putting in a
fake (and clearly inactive) e-mail address, such as [email protected]
address.no.
Chapter 4: Remembering and Locating Your Acquaintances
Figure 4-11:
Your new
group
has one
member.
6. Repeat Steps 4 and 5 to add more contacts to your list.
After you’re satisfied, save your group.
7. Press the trackball, and then select Save Group from the menu that
appears.
Your Poker Buddies group is duly saved, and you can now see Poker
Buddies in your main Contacts list.
Using the Filter feature on your contacts
Are you a left-brainer or a right-brainer? Yankees fan or Red Sox fan? Innie or
Outie? Dividing up the world into categories is something everybody does
(no divisions there), so it should come as no surprise that BlackBerry divides
your contacts into distinct categories as well.
By default, two categories are set for you on the BlackBerry Bold:
✓ Business
✓ Personal
Why stop at two? BlackBerry makes it easy to create more categories. In this
section, you first find out how to categorize a contact, and then you see how
to filter your Contacts list. Finally, you find out how to create categories.
Categorizing your contacts
Whether you’re creating one or editing one, you can categorize a particular
contact as long as you’re in Edit mode.
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If the trick is getting into Edit mode, it’s a pretty simple trick. Here’s how
that’s done:
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, highlight the contact, press the Menu key, and then select
Edit.
Contacts is now in Edit mode for this particular contact, which is exactly
where you want to be.
3. Press the Menu key, and then select Categories.
A Categories list appears, as shown in Figure 4-12. By default, you see
only the Business and the Personal categories.
Figure 4-12:
Default
categories.
4. Press the Space key or the trackball to select the check box next to
Personal.
5. Press the Menu key, and then select Save.
You are brought back to the Edit screen for this particular contact.
6. Press the trackball, and then select Save (again) from the menu that
appears.
You now have one — count ’em, one — contact with Personal as its category,
which means you can filter your Contacts list by using a category. Here’s
how:
1. On the BlackBerry Home screen, select Contacts.
2. Press the Menu key, and then select Filter.
Your Categories list appears.
Chapter 4: Remembering and Locating Your Acquaintances
If you haven’t added any categories in the meantime, you see only the
default Business and Personal categories.
3. Press the Space key or the trackball to select the Personal check box.
Your Contacts list shrinks to just the contacts assigned to the Personal
category, as shown in Figure 4-13.
Figure 4-13:
The
Contacts list
after a filter
is applied.
As you add contacts to a category, you can use Find. Enter the first few letters of
the name to further narrow the contact search. If you need a refresher on how
Find works, see the “Looking for Someone?” section, earlier in this chapter.
Adding a category
Whoever thought the default categories (Business and Personal) were
enough for the complexities of the real world probably didn’t know many
people. BlackBerry makes it easy to add categories, so you can divide your
world as much as you like:
1. On the BlackBerry Home screen, select Contacts.
2. In Contacts, press the Menu key, and then select Filter.
You get a view of the default categories. Refer to Figure 4-12.
3. Press the Menu key (again), and then select New.
A pop-up screen asks you to name the new category.
4. Type the name of the category in the Name field, and then press Enter.
The category is automatically saved. The Filter screen lists all the categories, including the one you just created. Just press the Escape key (the
arrow key next to the trackball) to get back to the Contacts main screen.
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Setting preferences
Vanilla, anyone? Some days you’ll wish that your Contacts list were sorted
differently. For example, there’s the day when you need to find the guy who
works for ABC Company but has a foreign name that you can hardly pronounce, let alone spell. What’s a body to do?
You’re in luck. Contacts Options navigates some out-of-the-ordinary situations. Figure 4-14 shows the Contacts Options screen. Despite its simplicity, it
provides you with three important options that change Contacts behavior:
✓ Sort By: Changes how the list is sorted. You can use First Name, Last Name,
or Company. Use the Space key to toggle among the choices. Remember
that guy from ABC Company? You can use the Sort By option to sort by
company. By doing that, all contacts from ABC Company are listed next to
each other, and with any luck, the guy’s name will jump out at you.
✓ Separators: Changes the dividers in the Contacts list. It’s purely aesthetics, but check it out — you may like the stripes.
✓ Allow Duplicate Names: Self-explanatory. If you turn this on, you can have
multiple people who happen to share the same name in your Contacts.
If you disable this option, you get a warning when you try to add a name
that matches one already on your list. Maybe you’re just tired and mistakenly try to add the same person twice to your list. Then again, sometimes
people just have the same name. We recommend keeping the default value
of Yes, allowing you to have contacts with the same names.
✓ Confirm Delete: Displays a confirmation screen for all contact deletions.
Always keep this feature turned on for normal usage. Because there are
many ways you could delete somebody from your Contacts, this feature
is a good way of minimizing accidents.
Figure 4-14:
Choose your
sort type
here.
Chapter 4: Remembering and Locating Your Acquaintances
How do you change any of these options? The fields behave like any other
on a BlackBerry application. Simply highlight the field, and then press the
trackball to bring up a menu from which you can select the possible Options
values. For example, Figure 4-15 shows the possible Sort By fields.
Figure 4-15:
The Sort
By field
options.
Sharing a Contact
Suppose you want to share your contact information with a friend who also
has a BlackBerry. A vCard — virtual (business) card — is your answer and
can make your life a lot easier. In BlackBerry Land, a vCard is a contact in
Contacts that you send to someone as an attachment to an e-mail.
At the receiving end, the BlackBerry Bold (being the smart device that it is)
recognizes the attachment and informs the BlackBerry owner that she has the
option of saving it, making it available for her viewing pleasure in Contacts.
Sending a vCard
Because a vCard is nothing more than a Contacts contact attached to an
e-mail, sending a vCard is a piece of cake. (Of course, you do need to make
sure that your recipient has a BlackBerry device to receive the information.)
Here’s how you go about sending a vCard:
1. On the BlackBerry Home screen, select the Messages application.
2. In Messages, press the Menu key, and then select Compose Email.
A screen where you can compose a new e-mail appears.
3. In the To field, start typing the name of the person you want to
receive this vCard.
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4. When you see the name in the drop-down list, highlight it, and then
press the trackball.
You see an e-mail screen with the name you just selected as the To
recipient.
5. Type the subject and message.
6. Press the Menu key, and then select Attach Contact.
Contacts opens.
7. Highlight the name of the person whose contact information you want
to have attached, and then press the trackball.
The e-mail composition screen reappears, and an icon that looks like a
book indicates that the e-mail now contains your attachment. Now all
you have to do is send your e-mail.
8. Press the trackball, and then select Send from the menu that appears.
You just shared the specified contact information. (Don’t you feel right
neighborly now?)
Receiving a vCard
If you get an e-mail with a contact attachment, here’s how you save it to your
Contacts:
1. On the BlackBerry Home screen, select Messages.
2. Select the e-mail that contains the vCard.
The e-mail with the vCard attachment opens.
3. Scroll down to the attachment. When the cursor is hovering over the
attachment, press the trackball, and then select View Attachment from
the menu that appears.
The vCard makes an appearance onscreen. Now save the contact in
Contacts.
4. Press the Menu key, and then select Add to Contacts.
The vCard is saved and is available in Contacts.
Transferring Contacts
Are you switching to BlackBerry Bold from an old AT&T or Cingular cellphone? You’ve probably accumulated contacts on that phone by painstakingly typing them. Good news! Maybe you don’t have to type them into
BlackBerry Bold!
Chapter 4: Remembering and Locating Your Acquaintances
The trick is to use the old phone’s SIM card (see Figure 4-16) as an external
storage device, like a flash drive. The SIM card is an electronic chip that can
store information, such as your phone numbers and contacts.
Figure 4-16:
Transfer
contacts
with a SIM
card.
This should work on almost any GSM-compatible phone. The big U.S. GSM
carriers are AT&T (including old Cingular phones) and T-Mobile; in Canada,
Rogers. To find whether you have a GSM phone, look for the SIM card. Take
the battery out of your cellphone; behind the battery, you should see a SIM
card. If you don’t see a SIM card, you don’t have a GSM phone.
Copying contacts from a GSM phone
The process for copying contacts on a BlackBerry Bold is pretty straightforward, but the steps for retrieving them depend on your old phone.
For the purpose of showing you what’s what, we use a Nokia 6300 phone as an
example. You probably need the manual for your old phone. It’s likely that the
exact steps aren’t the same for your old phone.
To copy contacts from an old GSM cellphone to a BlackBerry Bold, follow
these steps:
1. Take out the SIM card out of your BlackBerry Bold and put it in the
old cellphone.
Moving a SIM card is no big deal. The SIM card is usually behind the battery, so you have to remove the back cover of the device to get to it:
• On the Bold, there’s a lock at the bottom of the back of the device.
Just press this with your thumb to unlock the cover. You can pull the
cover out starting from where the lock is located. You should be able
to gently pry the BlackBerry Bold battery out with your fingernail.
• Follow the instructions from the old cellphone’s owner’s manual
to open it and remove the old SIM card, and then insert the
BlackBerry Bold SIM card into the old cellphone. Put the battery
back in the old cellphone and switch it on.
2. Use the old cellphone’s menu to copy the old contact list to the SIM card.
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The contact list may be called something like Contacts or Names. You’ll
probably need the old cellphone owner’s manual to work through the
process. The sidebar “Copying the contact list” shows how it works on a
Nokia 6300.
If your old cellphone phone doesn’t recognize your BlackBerry SIM card,
perhaps the phone is locked. Phone providers can “lock” phones to their
network, making it unusable in other networks. If this is the case, call
your phone provider and ask for instructions to unlock your phone.
3. Put the SIM card back into your BlackBerry.
Reinserting the SIM card and battery resets your BlackBerry.
Don’t forget to put the old SIM card back into the old phone!
4. On the BlackBerry Home screen, select Contacts.
Contacts opens.
5. In Contacts, press the Menu key, and then select SIM Phone Book.
It might take some time to load the contacts from your SIM card; how long
depends on how many contacts you’ve saved to the card. (You’ll see a progress bar on the screen.) After the contacts are loaded, they are listed on the
screen, and you can start browsing or copying them to your Contacts list.
The SIM Phone Book menu item is located toward the bottom of the
menu, as shown in Figure 4-17. You need to scroll down to see it.
Figure 4-17:
The
Contacts
menu,
showing the
SIM Phone
Book option.
6. Copy each contact you want on your new BlackBerry Bold:
a. Highlight the contact.
b. Press the Menu key.
c. Select Add to Contacts.
Repeat this step for each contact you want to copy. (It’s still a lot better
than actually typing each contact on your BlackBerry.)
Chapter 4: Remembering and Locating Your Acquaintances
Copying the contact list
The steps for copying the contact list depend on
your old phone. You probably need the owner’s
manual for your own phone, but here’s how it
works on a Nokia 6300:
1. Select Names by pressing the top of the
rightmost top button.
On this phone, Names is the equivalent
of Contacts. The phone displays a list of
contacts.
card. While it’s making the copy, the screen
displays a bar that moves back and forth. If
you have many contacts on your phone, this
process can take some time, so be patient.
When the contacts are loaded into the SIM
card, the screen displays the number of
contacts that were copied.
When the contacts are copied, you can
switch the SIM card back to the BlackBerry
Bold.
2. Select Options by pressing the leftmost top
button.
The Names menu appears, as shown in the
figure.
3. On the Names menu, select Mark All.
4. Select Options by pressing the leftmost top
button.
The Names menu appears.
5. Select Copy Marked.
A menu displays two options: From Phone
to SIM Card and From SIM Card to Phone.
6. Select From Phone to SIM Card.
7. Select All, and then select Keep Original
from the next menu.
A confirmation screen appears.
8. Select OK to confirm the copy.
The Nokia 6300 phone starts copying the
contents of the Phone Book to the SIM
SIM cards have a limited capacity. If one or two old contacts don’t fit on your
SIM card, just type them into your BlackBerry Bold. But if you need to move
many more contacts, you can clear and refill the SIM card as many times as
you need to move all of your old contacts:
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1. On your Bold, launch Contacts.
2. Press the menu key, and then select SIM Phone Book.
On this screen, you should see the already copied contacts in your SIM
card. Deleting the contact here only deletes it from the SIM card and not
on the Contacts applications. There’s no facility to delete all at once,
only one at a time.
3. Press the Del key to delete a contact, and then select Delete on the
confirmation screen.
This is the best time to disable the confirmation screen and speed up
the deletion. If you need a refresher on how it’s done, check the section
earlier on this chapter titled “Setting Preferences.”
4. Swap the BlackBerry SIM card back into the old cellphone.
5. Use the old cellphone’s menu to copy individual contacts that didn’t
fit when you copied “all” contacts.
Put the BlackBerry SIM card back in the BlackBerry Bold, and follow
Steps 4—6 of the preceding instructions to copy the extra contacts from
the SIM card to BlackBerry Contacts.
Copying a BlackBerry Bold contact
Someday, you may want to copy your carefully curated BlackBerry Contacts list
to another cellphone. It’s possible, with a little help from two BlackBerry experts.
This is one of the most difficult tricks unless someone shows you how.
So here’s how to copy each contact you want to move:
1. View the contact information.
Follow the steps in the “Viewing a contact” section, earlier in this chapter.
2. On the view screen, scroll to a Phone Number field, press the Menu
key, and then select Copy to SIM Phone Book.
The Copy to SIM Phone Book feature (see Figure 4-18) shows up only
when you position the cursor in a Phone Number field.
3. On the Phone Book Entry screen, press the trackball, and then select
Save.
The screen immediately returns to the View contact screen. You can
repeat these steps to copy more contacts from the BlackBerry Bold.
When all the contacts you want are on the BlackBerry SIM card, insert the
SIM card in the other phone and follow its instructions to copy contacts from
the SIM card.
Chapter 4: Remembering and Locating Your Acquaintances
Figure 4-18:
Copy
BlackBerry
info to a
cellphone.
If your other phone doesn’t recognize your BlackBerry SIM card, perhaps the
phone is locked. Phone providers do this all the time: They lock the phones
to their network, making it unusable in other networks. If this is the case, call
your phone provider and ask for instructions on how to unlock your phone.
Searching for Somebody
Outside Your Contacts
Does your employer provide your BlackBerry Bold? Do you use Outlook or
Lotus Notes on your desktop machine at work? If you answer yes to both
questions, this is for you.
BlackBerry Contacts allows you to search for people in your organization, basically using any of the following software which contains employee databases:
✓ Microsoft Exchange (for Outlook)
✓ IBM Domino (for Lotus Notes)
✓ Novell GroupWise
Exchange, Domino, and GroupWise serve the same purposes:
✓ Facilitate e-mail delivery in a corporate environment.
✓ Enable access to a database of names:
• Global Address Lists (GALs) in Exchange
• Notes Address Books in Domino
• GroupWise Address Books in GroupWise
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To search for somebody in your organization through a database of names,
simply follow these steps:
1. On the BlackBerry Home screen, select Contacts.
2. Press the Menu key, and then select Lookup.
Some corporations may not enable the Lookup feature. Please check
with your IT department for more information.
3. Type the name you’re searching for, and then press the trackball.
You could enter the beginning characters of either a person’s last or first
name. You aren’t searching your Contacts but your company’s database,
so this step may take some time.
For big organizations, we recommend being more precise when searching. For example, searching for Dan yields more hits than searching for
Daniel. The more precise your search criteria, the fewer hits you’ll get,
and the faster the search will be.
While the search is in progress, you see the word Lookup and the criteria you put in. For example, if you enter Daniel, the top row reads
Lookup: Daniel. After the search is finished, BlackBerry displays the
number of hits or matches, for example, 20 matches: Daniel.
4. Select the matches count to display the list of matches.
The matches appear. A header at the top of this screen details the
matches displayed in the current screen as well as the total hits. For
example, if the header reads something like Lookup Daniel (20 of
130 matches), 130 people in your organization have the name Daniel,
and BlackBerry is displaying the first 20. You have the option of fetching more by pressing the trackball, and then choosing Get More Results
from the menu that appears.
You can add the listed name(s) to your Contacts by using the Add command (for the currently highlighted name) or the Add All command for
all the names in the list. (As always, press the trackball to call up the
menu that contains these options.)
5. Select the person whose information you want to review.
The person’s contact information is displayed on a read-only screen
(you can read but not change it). You may see the person’s title; e-mail
address; work, mobile, and fax numbers; and the snail-mail address at
work. Any of that information gives you confirmation about the person
you’re looking for. Of course, what shows up depends on the availability
of this information in your company’s database.
Chapter 4: Remembering and Locating Your Acquaintances
Synchronizing Facebook Contacts
Do you network like a social butterfly? You must be using one of the popular
social networking BlackBerry applications, such as MySpace or Facebook.
You must have tons of friends from these networking sites and want to copy
their contact information down to your Bold. There are ways to achieve this,
and individual networking sites will have their own unique way. But if you are
in Facebook, you’re lucky.
With the latest Facebook application (version 1.6 as of this writing), it’s much
easier to get Facebook contacts to your Bold. Not only a one-time copying of
contact information, but the Facebook app also allows you to synchronize
information between your Bold and your friend’s information in Facebook.
Upon running the Facebook app for the first time, you’re asked to enable synchronization. Here are Facebook and BlackBerry connections you can choose
from:
✓ BlackBerry Message application: When enabled, you’ll see new
Facebook notifications in your Messages application.
✓ BlackBerry Calendar application: When enabled, it automatically creates a calendar item in your Bold whenever you have a new Facebook
event.
✓ BlackBerry Contacts application: When enabled, your Bold contacts are
periodically updated with the latest information from Facebook, including the profile pictures. In order for this to happen, your Bold contacts
also will be sent to Facebook.
If you opted out from these options during the first run, you can still enable
them from the Facebook app Options screen. The following steps enable
Contacts synchronization:
1. Select Facebook icon from home screen.
Facebook application is filed under Downloads folder.
2. Press the Menu key, and then select Options.
The Options screen appears. A lot of information and text are on this
screen, and you have to scroll down to see all the options. Feel free to
check other options, but for the purposes of synchronizing contacts, refer
to the first two pages of the screen, which should look like Figure 4-19.
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3. Check BlackBerry Contacts application.
There’s explanation text right below this check box. If you scroll
down, you should see another check box, which allows you to include
Facebook profile photo synchronization with Contacts photo.
4. Check Update existing photos in your BlackBerry contacts list with
Facebook friend profile photos.
5. Press the Escape key, and select Yes on the Save Changes prompt.
Your Contacts will now be periodically updated with Facebook friends.
Figure 4-19:
Enable
Facebook
friends
synchronization with
Facebook
Options.
Chapter 5
Never Miss Another Appointment
In This Chapter
▶ Seeing your schedule from different time frames
▶ Making your Calendar your own
▶ Scheduling a meeting
▶ Viewing an appointment
▶ Sending and receiving meeting requests
T
o some folks, the key to being organized and productive is mastering time
management and using their time wisely (and we aren’t just talking about
reading this book while you’re commuting to work). Many have discovered
that there is no better way to organize their time than to use a calendar — a
daily planner tool. Some prefer digital to paper, so they use a planner software program on their PC, whether installed on their hard drive or accessed
through an Internet portal (such as Yahoo!). The smartest of the bunch, of
course, use their BlackBerry handheld because it has the whole planner thing
covered in handy form with its Calendar application.
In this chapter, we show you how to keep your life (personal and work) in
order by managing your appointments with your BlackBerry Bold Calendar.
What’s great about managing your time on a BlackBerry instead of on your
PC is that your BlackBerry is always with you to remind you. Just remember
that you won’t have any more excuses for forgetting that important quarterly
meeting or Bertha’s birthday bash.
Accessing BlackBerry Calendar
BlackBerry Calendar is one of the BlackBerry core applications, like Contacts
or Phone (read more about the others in Chapter 2), so it’s easy to get to.
From the Home screen, press the Menu key, and then select Calendar. Voilà!
You have Calendar.
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Choosing Your Calendar View
The first time you open Calendar, you’ll likely see Day view, the default setting, as shown in Figure 5-1. However, you can change the Calendar view to a
different one that works better for your needs:
✓ Day: Gives you a summary of your appointments for the day. By default,
it lists all your appointments from 9 a.m. to 5 p.m.
✓ Week: Shows you a seven-day summary view of your appointments. In
this view, you can see how busy you are in a particular week.
✓ Month: Shows you every day of the month. You can’t tell how many
appointments are in a day, but you can see on which days you have
appointments.
✓ Agenda: A bit different from the other views. It isn’t a time-based view
like the others; it basically lists your upcoming appointments. And in the
list, you can see details of the appointments, such as where and when.
Figure 5-1:
Day view in
Calendar.
Different views (like Week view shown in Figure 5-2) offer you a different focus
on your schedule. Select the view you want based on your scheduling needs
and preferences. If your life is a little more complicated, you can even use a
combination of views for a full grasp of your schedule.
To switch between different Calendar views, simply follow these steps:
1. From the Home screen, press the Menu key and then select Calendar.
Doing so calls up the Calendar application in its default view — Day view.
2. Press the Menu key, and then select the view of your choice from the
menu that appears (shown in Figure 5-3).
As we mention earlier, your view choices are Day, Week, Month, and
Agenda.
Chapter 5: Never Miss Another Appointment
Figure 5-2:
Change your
Calendar
view to fit
your life.
Figure 5-3:
Choose your
Calendar
view here.
Moving between Time Frames
Depending on what view of Calendar you’re in, you can easily move to the
preceding or next day, week, month, or year. For example, if you’re in Month
view, you can move forward to the next month (um, relative to the currently
displayed month). Likewise, you can also move back to the preceding month.
In fact, if you like to look at things in the long term, you can jump ahead (or
back) a year at a time. (See Figure 5-4.)
You have similar flexibility when it comes to the other Calendar views. See
Table 5-1 for a summary of what’s available.
Table 5-1
Moving between Views
Calendar View
Move Between
Day
Days and weeks
Week
Weeks
Month
Months and years
Agenda
Days
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Figure 5-4:
Move
among
months or
years in
Month view.
You can always go to today’s date regardless of what Calendar view you’re in.
Just press the Menu key, and then select Today from the menu that appears.
Furthermore, you can jump to any date you choose by pressing the Menu
key, and then selecting Go to Date. Doing so calls up a handy little dialog box
that lets you choose the date you want. To change the date, scroll the trackball to the desired day, month, and year, as shown in Figure 5-5.
Figure 5-5:
Go to any
date you
want.
Customizing Your Calendar
To change the initial (default) view in your Calendar — from Day view
to Month view, for example — Calendar Options is the answer. To get to
Calendar Options, open Calendar, press the Menu key, and select Options
from the menu that appears. You see choices similar to the ones shown in
Table 5-2.
Chapter 5: Never Miss Another Appointment
Table 5-2
Option
Calendar Options
Description
Formatting
First Day of Week
The day that first appears in your Week view.
Start of Day
The time of day that defines your start of day in Day view.
The default is 9 a.m. If you change this to 8 a.m., for example,
your Day view starts at 8 a.m. instead of 9 a.m.
End of Day
The time of the day that defines the end of day in Day view.
The default is 5 p.m. If you change this to 6 p.m., for example,
your Day view ends at 6 p.m. instead of 5 p.m.
Views
Initial View
Specifies the Calendar view that you first see when opening
Calendar.
Show Free Time
in Agenda View
If Yes, this field allows an appointment-free day’s date to
appear in Agenda view. If No, Agenda view doesn’t show the
date of days on which you don’t have an appointment.
Show End Time in
Agenda View
If Yes, this field shows the end time of each appointment in
Agenda view. If No, Agenda view shows only the start time of
each appointment.
Actions
Snooze
The snooze time when a reminder appears. The default is
5 minutes.
Default Reminder
How far in advance your BlackBerry notifies you before your
appointment time. The default is 15 minutes.
Enable Quick
Entry
Day view only. Allows you to make a new appointment by
typing characters. This way, you don’t need to press the
trackball and select New. Note: If you enable this, Day view
shortcuts described on the online Cheat Sheet don’t apply.
Keep
Appointments
(OS 5.0)
This is the number of days your BlackBerry Bold will save
your calendar item. We recommend keep it on Never.
Show Tasks
(OS 5.0)
A scheduled task will be shown on your calendar just like a
Calendar event. (Scheduled task is a task with a due date.)
Show Alarms
(OS 5.0)
You can see alarms in your calendar if you set this option
to Yes.
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Managing multiple calendars
Like your e-mail accounts, you may have multiple calendars. For example, say you have a
calendar from your day job and a calendar from
your personal life or softball club. Whatever the
reason, your BlackBerry Bold has a great way
for you to manage multiple calendars.
1. Open Calendar.
From Calendar Options, you see a screen similar to the following figure. The colored squares
represent different calendars to give you a
better view of which event belongs to which
calendar. For example, you can assign your
day job calendar as red and your softball club
calendar as green. When you have two events
conflict at the same time slot, you can better
prioritize with the color.
3. Select a calendar of your choice.
To change the color of each calendar, follow
these steps:
2. Press the Menu key and select Options
Menu.
This opens a screen similar to the following
figure.
The calendar properties screen opens.
4. Highlight the colored square, and then
select the desired color (six colors to
choose from).
If you have more than one e-mail address
“hooked” into your BlackBerry, you will see
them here.
5. Press the Menu key and tap the Save
button.
All Things Appointments: Adding,
Opening, and Deleting
After you master navigating the different Calendar views (and that should
take you all of about two minutes) and you have Calendar customized to your
heart’s content (another three minutes, tops), it’s time (pun intended) to set
up, review, and delete appointments. We also show you how to set up a meeting with clients or colleagues.
Chapter 5: Never Miss Another Appointment
Creating an appointment
Setting up a new appointment is easy. You need only one piece of information: when your appointment occurs. Of course, you can easily add related
information about the appointment, such as the meeting’s purpose, its location, and whatever additional notes are helpful.
In addition to a standard one-time, limited-duration meeting, you can also set
all-day appointments, recurring meetings, and reminders. Sweet!
Creating a one-time appointment
To add a new one-time appointment, follow these steps:
1. Open Calendar.
2. Press the Menu key, and then select New.
The New Appointment screen appears.
3. Fill in the key appointment information.
Type all the information regarding your appointment in the appropriate spaces. You should at least enter the time and the subject of your
appointment. See Figure 5-6.
4. Press the Menu key, and then select Save.
This saves your newly created appointment.
Figure 5-6:
Set an
appointment
here.
Your new appointment is now in Calendar and viewable from any Calendar view.
You can have more than one appointment in the same time slot. Your
BlackBerry Calendar allows conflicts in your schedule because it lets you
make the hard decision about which appointment to forgo.
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Creating an all-day appointment
If your appointment is an all-day event — for example, if you’re in corporate
training or have an all-day doctor’s appointment — select the All Day Event
check box on the New Appointment screen, as shown in Figure 5-7. You can
do so by scrolling to the check box and pressing the trackball. When this
check box is selected, you can’t specify the time of your appointment — just
the start date and end date (simply because it doesn’t make sense to specify
a time for an all-day event).
Figure 5-7:
Set an
all-day
event here.
Setting your appointment reminder time
Any appointment you enter in Calendar can be associated with a reminder
alert — either a vibration or a beep, depending on how you set things up in
your profile. (For more on profiles, see Chapter 3.) You can also choose to
have no reminder for an appointment. From the New Appointment screen,
simply scroll to the Reminder field and select a reminder time anywhere from
None to 1 Week before your appointment time.
Profile is simply another useful BlackBerry feature that allows you to customize how your BlackBerry alerts you when an event occurs. Examples of events
are an e-mail, a phone call, or a reminder for an appointment.
By default, whatever reminder alert you set goes off 15 minutes before the
event. However, you don’t have to stick with the default. You can choose your
own default reminder time. Here’s how:
1. Open Calendar.
2. Press the Menu key, and then select Options.
Doing so calls up the Calendar Options screen.
3. Select Default Reminder.
4. Choose a default reminder time anywhere from None to 1 Week
before your appointment.
Chapter 5: Never Miss Another Appointment
So from now on, any new appointment has a default reminder time of what
you just set up. Assuming that you have a reminder time other than None, the
next time you have an appointment coming up, you see a dialog box like the
one shown in Figure 5-8, reminding you of the appointment.
Figure 5-8:
You get a
reminder
dialog box if
you want.
Creating a recurring appointment
You can set up recurring appointments based on daily, weekly, monthly,
or yearly recurrences. Everyone has some appointment that repeats, such
as birthdays or anniversaries (or taking out the trash every Thursday at
7:30 a.m. — ugh).
For all recurrence types, you can define an Every field. For example, say you
have an appointment that recurs every nine days. Just set the Recurrence
field to Daily and the Every field to 9, as shown in Figure 5-9.
Figure 5-9:
An
appointment
recurring
every nine
days.
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Depending on what you select in the Recurrence field, you have the option
to fill in other fields. If you enter Weekly in the Recurrence field, for example,
you have the option of filling in the Day of the Week field. (It basically allows
you to select the day of the week on which your appointment recurs.)
If you enter Monthly or Yearly in the Recurrence field, the Relative Date check
box is available. With this check box selected, you can ensure that your
appointment recurs relative to today’s date. For example, if you choose the
following, your appointment occurs every two months on the third Sunday
until July 31, 2012:
Start: Sunday, June 21, 2009 at 12 p.m.
End: Sunday, June 21, 2009 at 1 p.m.
Recurrence: Monthly
Every: 2
Relative Date: Selected
End: Saturday, July 31, 2012
On the other hand, if all options in this example remain the same except that
Relative Date isn’t selected, your appointment occurs every two months, on
the 21st of the month, until July 31, 2012.
If all this “relative” talk has you dizzy, don’t worry: The majority of your
appointments won’t be as complicated as this.
Opening an appointment
After you set an appointment, you can view it in a couple of ways:
✓ If you set up reminders for your appointment and the little Reminder
dialog box appears onscreen at the designated time before your appointment, you can view your appointment by clicking the box’s Open button.
In the same dialog box, you can Snooze the reminder (refer to Figure 5-8).
✓ In Calendar, go to the exact time of your appointment and view it there.
While looking at an appointment, you can make changes (a new appointment
time and new appointment location), and then save them.
Chapter 5: Never Miss Another Appointment
Appointments versus Meetings
Technically, any event in your Calendar counts as an appointment, whether
it’s a reminder for your best friend’s birthday or a reminder of a doctor’s
appointment for a checkup. However, when you invite people to an appointment or you get invited to one, regardless of whether it’s a face-to-face meeting or a phone conference, that appointment becomes a meeting.
Sending a meeting request
Sending a meeting request to others is similar to creating a Calendar appointment. Follow these steps:
1. Open Calendar.
2. Press the Menu key, and then select New.
3. Fill in the key appointment information (subject, location, and time).
4. Press the Menu key, and then select Invite Attendee.
You’re taken to Contacts to select your meeting attendee.
5. Select your contact via Contacts:
• If your contact is in Contacts: Highlight the contact you want, and
then press the trackball.
• If you don’t yet have contacts or if the one you want isn’t in Contacts:
Select the Use Once option to enter the appropriate e-mail address,
and then press the Enter key to finish and return to Calendar.
6. After returning from Contacts, you see the attendees in your Calendar
meeting notice.
7. Press the Menu key and then select Save.
An e-mail is sent to your meeting attendees, inviting them to your meeting.
Responding to a meeting request
Whether for work or a casual social event, you’ve likely received a meeting
request by e-mail, asking you to respond to the meeting by choosing one of
three options: Accept, Tentative, or Decline. (If it’s from your boss for an allstaff meeting and you just can’t afford to decline again because it’s so close
to Christmas bonus time, that’s an Accept.)
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You can accept any meeting request from your managers or colleagues on
your BlackBerry just as you would on your desktop PC. In the PC world, you
respond to an e-mail request for a meeting by clicking the appropriate button
in your e-mail client (Microsoft Outlook, for the vast majority of you). In the
BlackBerry world, a meeting request also comes in the form of an e-mail; after
reading the e-mail, just choose Accept, Tentative, or Decline in the Messages
application. Your response is sent back in an e-mail. We go into more detail
about the Messages application in Chapter 8.
After you respond to the meeting request, the meeting is added to your
Calendar automatically. If you have a change of heart later, you can change
your response (yes, you can later decline that useless meeting after all) in
Calendar, and the declined event disappears from your Calendar.
Setting your meeting dial-in number
You may have colleagues and friends all over the country or even on another
continent. Group phone meetings may require
✓ A dial-in number
✓ Moderator code (if you are the moderator)
✓ Participation code
If you have a BlackBerry Bold with OS 5.0, you can store and display these
numbers when you create a new appointment in the BlackBerry Calendar.
To set your phone conference dial-in details with OS 5.0, follow these steps:
1. Open Calendar.
2. Press the menu key and select Options menu item.
3. Select Conference Call Options.
A screen similar to Figure 5-10 appears.
4. Enter the appropriate numbers.
5. Press the menu key and select Save.
Your conference call number is saved.
The next time you create a new appointment, if you tap the Conference
Call check box in the Appointment Screen, you see the conference
number, as shown in Figure 5-11.
Chapter 5: Never Miss Another Appointment
If your BlackBerry Bold has OS 4.6, you’ll have to keep writing conference call
access numbers on a sticky note. Sorry.
Figure 5-10:
Setting up
Conference
Call dial-in
details.
Figure 5-11:
Conference
Call
information
displayed
in the
Appointment
screen.
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Chapter 6
Creating To-Do’s and Keeping
Your Words
In This Chapter
▶ Getting to know the Tasks application
▶ Adding, changing, and deleting tasks
▶ Managing your Tasks list
▶ Setting up recurring tasks
▶ Using Password Keeper
U
sing your BlackBerry Bold as an organizational tool is one of the key
themes in this book. And speaking of organization, what better tool for
your impressive organizational skills is there than using task, or to-do, lists?
Knowing what you need to do today, tomorrow, the entire week, or perhaps
the whole month makes you more efficient in your job and personal life. Not
only do you need to know what your tasks are, but you also need to prioritize
them — and reprioritize them, if necessary. And with your BlackBerry Bold
as your able assistant, you can.
Your BlackBerry Bold has another handy application — Tasks — that saves
you from having to lug around a portfolio notebook. This will at least take
you a step closer to keeping your desk from drowning in a sea of sticky notes.
To top it off, we’ll make sure that you’ll get a scoop on keeping your passwords
safe by using the Password Keeper application.
If you keep a to-do list on your desktop (Outlook, anyone?), consider switching to all BlackBerry, all the time. You’ll love the greater flexibility that comes
with greater mobility. Or, if you just can’t give up your desktop application,
you have the option of using both and just synchronizing them. (More about
that in chapter 15.)
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Accessing Tasks
Tasks can be found in the Applications folder on the Home screen, as you can
see in Figure 6-1. Just look for the icon of a clipboard with a check mark.
Changing the theme might alter the icons used (refer to Chapter 3 on changing
themes). Just remember that Tasks is always in Applications. If you can locate
the Applications icon, it’s just a matter of scrolling the trackball and pressing
to locate the Tasks icon.
Figure 6-1:
Going from
Applications
to Tasks.
Recording a Task
The first step when building a to-do list is to start recording one. Don’t groan
and roll your eyes. This is easy. Relax, and you’ll be finished in a snap.
Follow these simple steps:
1. Select Tasks.
The Tasks application opens. Similar to Contacts and MemoPad, the
screen that appears is divided into two parts: The top shows the Find
field, followed by the list of tasks or *No Tasks*.
2. Highlight Add Task and press the trackball.
Alternatively, you can press the Menu key, and then select New (as shown
on the left in Figure 6-2).
The New Task screen appears, as shown on the right side of Figure 6-2,
ready and willing to document your new task. This simple screen features
easy-to-understand fields that describe the task you’re about to enter.
Chapter 6: Creating To-Do’s and Keeping Your Words
Figure 6-2:
Select
New, and
an empty
task screen
appears.
3. Use the trackball to move to each field and enter information for your
task.
Some fields are for text that you enter yourself, and some fields hold
items you select from a menu specific for that field. In other words, for
text fields, you have to enter the stuff you want; but for nontext fields,
you select the field, press the trackball again, and then make your
choice from the selection that appears.
To update a field from a list of choices, select that field, and then press
the trackball.
4. After filling in the relevant fields, press the Menu key, and then select
Save.
Your task is saved and listed on the main Tasks screen.
Navigating the Tasks Fields
The New Task screen (refer to Figure 6-2) is straightforward and contains a
few fields.
Task field
Log the subject or short description of your task here.
Make this field as descriptive as you can: The subject you type here should be
specific enough that you can differentiate this task from the rest in your list.
For example, if you make several presentations to clients, you don’t want to
call your task Prepare Presentations. You want to be specific so that you can
distinguish it from other tasks. Perhaps name it Product X Benefit Forecast to
XYZ CFO.
You can search on this field from the main Tasks screen.
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Status field
Indicate the current state of your task using this field. Status is a selection
field — that is, after highlighting the field, you press the trackball and select a
value from the list.
You can choose from these values:
✓ Not Started: You haven’t started this task yet. Because this choice is the
most common, Not Started is the default choice when creating a task.
✓ In Progress: You’re in the midst of the task.
✓ Completed: You’re finished with the task.
✓ Waiting: Your task is ongoing and depends on another task or another
event. For example, you’re waiting for Joe in Accounting to get you a
spreadsheet, which you need to work on this task.
✓ Deferred: Your task is on hold. Maybe you just don’t need to work
on this task at the moment, or you need more information before you
decide whether this task is worth doing. Either way, you want to keep
the task listed so that you can track it or resurrect it later. Perhaps this
task isn’t a big deal today, but it could become important in a month or
two. By tagging a task as Deferred, you keep yourself aware of a task that
might or might not ramp up.
Priority field
Specify the timeliness or urgency of the task using this field. Like the Status
field, the choices here are selections you make from a menu:
✓ High: This is the highest possible setting. You should consider the most
urgent task to be of high priority.
✓ Normal: This is the default value, which applies to most tasks. In reality,
a Normal task can jump to become a high priority when it isn’t finished
in time, but you have to decide and assign that yourself.
✓ Low: Just like you’d surmise, a Low rating tags a task as being less critical:
tasks that you can put off until you’re finished with the High and Normal
tasks. You can rate all your nice-to-have tasks with this priority. Hint:
When you’re finished with your High and Normal tasks, reprioritize your
Low tasks.
Chapter 6: Creating To-Do’s and Keeping Your Words
Due field
Consider this your deadline. Here, you can enter a due date for your task.
The default here is None; to change the value to a specified due date, follow
these steps:
1. Select the field.
A pop-up menu appears onscreen offering two options: None and By Date.
2. Select the By Date option.
A date field appears on the next line, as shown in Figure 6-3. The value
of the date defaults to the current date. If the current date isn’t your
intended due date, proceed to Step 3 to change the value of this date.
Figure 6-3:
Set a task’s
due date
here.
3. Select the specific portion of the date that you want to change.
Any highlighted portion of the date is editable. You can change the year,
month, day, and time. Although this is a date field — like any date field
in Tasks, for that matter — setting its value doesn’t create an entry in
Calendar.
4. Using the trackball, scroll to the specific date value you want, and
then press the trackball to accept the change.
At this point, you should have the right value of the date component you
want.
Say you modified the day but you want a specific time on that day. Repeat Steps 3
and 4, but this time, highlight (and edit) the time component of the date.
The Recurrence and No Recurrence fields you see in Figure 6-3 show up only
when you select By Date in the Due field. Intrigued? Check out the “Creating
Recurring Tasks” section, later in this chapter.
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Time Zone field
The Time Zone field holds the time zone related to the date fields used for
this task: Due (preceding section) and Reminder (following section). If these
fields have values of None, this field is irrelevant.
You can specify a time zone different from your locale. For example, if you
live in New York but you anticipate completing this task in Mexico City, you
can specify the Mexico City time zone. All the times in this task become relative to Mexico City.
Reminder field
You can remind yourself ahead of time about the task using this field. Set this
field like you set the Due field. (See the earlier section “Due field.”) Setting
a reminder is useful, especially for important tasks that you can’t afford to
forget (such as buying a birthday gift for your significant other).
Just like any date field in Tasks, setting its value doesn’t make it show up in
Calendar. The type of reminder you get is based on your active profile. (See
Chapter 3 for details on how to customize notifications in your profile.)
When the reminder date is met, BlackBerry notifies you and displays a reminder
screen. On this screen, you will see the name of the task and possible actions:
✓ Open: Opens the task
✓ Mark Completed: Shows up for a task with a status other than Completed
✓ Dismiss: Closes the screen
Categories field
Assign a specific category to a task using this field. That way, you can filter your
Tasks list later. By default, this field is blank. However, you can easily assign a
value to it from the Categories screen available through the context menu.
The Categories field is important for organizing your list. It’s described fully in
the section “Organizing Your Tasks List,” later in this chapter.
Notes field
This is your free-for-all text field. You can put anything here you want, such
as a detailed description of the task or any other info that relates to this task.
Chapter 6: Creating To-Do’s and Keeping Your Words
Updating Your Tasks
When it’s time to update your Tasks list — say, after finishing a high-priority
task or when you want to change the due date for a specific task — the Tasks
application won’t stand in your way. You can quickly go back to your Tasks
list and update those records.
To update a specific task, follow these steps:
1. Select Tasks.
The Tasks application opens to the Find screen, which displays your
current Tasks list.
2. In the Tasks list, select the task you need to edit.
The screen that opens is the same one you used to create the highlighted task, although obviously this display has fields filled with the
information you already entered.
3. Update the fields.
Go through each of the fields that you want to edit.
Tasks and Notes fields are text fields that you can edit from here. To
update the other fields, you have to highlight the field, and then press
the trackball to make those fields editable.
4. Press the Menu key, and then select Save.
This saves your task, and you can see the updated task in the Tasks list.
Deleting a Task
Just like folks make a ritual of spring cleaning when winter fades, the same
is true for your tasks. When a task is completed and keeping it just takes up
space, here’s how you delete it:
1. Select Tasks.
2. In Tasks, use the trackball to highlight the task you want to delete.
3. Press the Menu key, and then select Delete.
You see the standard Confirmation screen.
4. If you’re sure that this task is doomed for the dustbin, highlight Delete
on the Confirmation screen, and then press the trackball.
The task is deleted, and your Tasks list is updated.
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Organizing Your Tasks List
As time goes by, your Tasks list is sure to grow — which means that the time
it takes to find a task in your list is sure to grow as well. Making a habit to
delete finished tasks keeps your list short and organized. (The shorter the
list, the better.) We recommend weeding out your Tasks list every time a project or a goal is completed.
If you’re someone who just loves to document everything you accomplish (or
you work in an environment where you’re expected to keep a listing of tasks
completed — can you say “quarterly employee review”?), you may not relish
the idea of deleting. In that case, regularly archive a copy of your entire Tasks
list before you do any weeding.
To archive, synchronize your BlackBerry Bold with your desktop and store
the data in whatever time-management software you use on your desktop.
Your BlackBerry Bold can synchronize to personal as well as enterprise timemanagement software. (For details on how to synchronize, see Chapter 15.)
After synchronization, you can print the Tasks list related to this completed
project (via your desktop application), which you can file. Having a hard
copy of those completed tasks can give you peace of mind as you delete
tasks from your BlackBerry Bold. The best of both worlds, right? You clean
up your Tasks list (making it easier for you to do a search), and you have an
archive (in case you need a historical reference).
Another way to quickly find a task is to sort your list. Chances are you know
something identifiable about a task, such as its priority or due date. You can
use that information as part of a task sort in your BlackBerry Bold. The list is
sorted by name, but you can also sort by priority, due date, or status. Sorting
involves customization, which we discuss in the next section.
Customizing tasks
You can make two — count ’em, two — Tasks customizations through the
Options screen:
✓ Sorting by criteria
✓ Toggling the deletion confirmation screen
Locating the Options screen from the Tasks application is easy. Just press the
trackball and select Options. The Tasks Options screen appears, displaying
Chapter 6: Creating To-Do’s and Keeping Your Words
two sections, Views and Actions, as shown in Figure 6-4. You can set the following here:
✓ Sort By: Here you can change how the list is sorted. The default task listing is the alphabetical order of the subject from A to Z (no reverse). To
change to a different sort field, follow these steps:
a. On the Tasks Options screen, highlight the Sort By field, and then
press the trackball.
Subject, Priority, Due Date, and Status appear as choices.
b. Highlight your choice, and then press the trackball.
✓ Snooze: For tasks with reminders, this option allows you to snooze the
alarm. The default value is None, but you can set it to 1, 5, 10, 15, or 30
minutes.
✓ Confirm Delete: This displays a confirmation screen upon deleting a
task, a common feature to other BlackBerry applications. You can turn
this feature off:
a. On the Tasks Options screen, select the Confirm Delete field.
Yes and No (see Figure 6-5) display as choices. No means you want
to toggle off the Confirmation screen.
b. Select No.
c. Press the trackball, and then select Save.
The Tasks application applies the change you made.
The Number of Entries field you see in Figure 6-5 is just informational, showing
you how many tasks you have.
Figure 6-4:
Change
your Tasks
sort options
here.
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Figure 6-5:
Toggle
delete
confirmation
here.
Creating a category
Sometimes sorting doesn’t lead you to the right information. For example,
if you want to know how many more personal tasks you still have to do as
opposed to the more business-oriented stuff you have going, sorting is of no
help. What you really need is a way to filter your list based on certain groups
that you define. (Hmm. Personal versus Business would be a good start.)
Categories is your ticket for filtering.
A category is simply a way for you to group your tasks in a manner that you
can come back to. When you assign a category on your tasks, you can use the
filter feature to view them by category.
To use this feature, start by creating a category:
1. Select Tasks.
2. In Tasks, press the Menu key, and then select Filter.
The Select Categories screen appears, listing the default Business and
Personal categories. Feel free to use these default categories, but keep
in mind that broad categories might not be all that helpful if you have
a lot of tasks. (Imagine going to a grocery store with only two sections:
perishable and nonperishable.) Our advice to you: Go the extra mile and
create some categories to work with.
Strive to define groups or categories that are meaningful in your line of
work: not so broad, but also not too narrow.
3. Press the Menu key, and then select New.
The New Category screen appears. Imagine that.
4. Type your category name, and then press the trackball.
Doing so establishes your category and lists it as an option on the Select
Categories screen. See Figure 6-6.
Chapter 6: Creating To-Do’s and Keeping Your Words
Figure 6-6:
Organize
with
categories.
Define as many categories as necessary upfront so you won’t have to go back
and create them. After you have the categories, assign them to your tasks.
Categories are shared among applications — specifically, among Contacts,
MemoPad, and Tasks. This sibling relationship might sound trivial at first, but
don’t make the common mistake of assuming that what you change in Tasks
doesn’t affect other BlackBerry apps. The case of categories shows you how
wrong such assumptions are. The importance of this comes into play when
you delete a category in an application. For example, if you’re working in
Tasks and you decide to delete a category, you’ll soon discover that you lost
that category in Contacts as well — with all its assignments. (The Contacts
contact is still intact but will be missing the category assignment.)
Assigning categories to your tasks
Here’s how to assign a category to an existing task while you’re in the Tasks
application:
1. Launch Tasks and select a task in the list.
The Edit Task screen appears, ready for any changes you’d like to make.
2. Select the Category field.
3. In the list that appears, select the category.
The category you selected is entered into the field.
4. Press the Menu key, and then select Save.
The task is now associated with the category you selected.
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Filtering a Tasks list
Filter is a way for you to view tasks based on a category. Follow these simple
steps to use this feature:
1. Select Tasks.
The Tasks application opens.
2. Press the Menu key, and then select Filter.
A screen appears listing all available categories (refer to Figure 6-6).
3. Select the category you want.
A list containing just the tasks associated with the chosen category
appears with the category name as the heading, as shown in Figure 6-7.
Figure 6-7:
A filtered
task list.
Creating Recurring Tasks
A more-advanced feature in Tasks is to create a recurring task — one that
repeats periodically. Making a task recurring is the perfect jog for reminding
you to pay attention to repeating tasks. Say, buy presents for your significant
other (perhaps for a birthday or Valentine’s Day), or something a bit more
mundane (turning in a weekly status report to your boss).
Making a task recur is simple. If you want a task to repeat every year, follow
these steps:
1. In the Tasks list, select the task you want to recur.
The Edit Task screen for the specified task appears.
Chapter 6: Creating To-Do’s and Keeping Your Words
2. If the Due field on the Edit Task screen reads None, highlight the field,
press the trackball, and then select By Date from the menu.
The screen displays a Date field — short for Due Date. The default date
is the current date, so if you haven’t yet changed the default date to your
due date, do that now. (The “Due field” section, earlier in this chapter,
has all the details on how to do this.)
See the Recurrence field farther down the screen, defaulting to None.
Recurrence appears only after a due date is specified, so you will see it
the next time you open this task.
3. Select the Recurrence field.
Daily, Weekly, Monthly, and Yearly selections appear. For this example,
you want this task to repeat yearly.
4. Select Yearly from the list.
Your task is set to recur yearly starting on the Due date field (Step 2).
The End field below the Recurrence field is the end of the recurrence and
comes in handy when you specify a relative reminder. For example, consider
the following:
Due: Mon, Dec 15, 2009 5:00 p.m.
Reminder: Relative
Recurrence: Yearly
Every: 1
End: Mon, Dec 15, 2015
Relative Date: (Checked)
15 Min.
Occurs every year until Dec 15, 2015
Your task will recur every December 15 of each year until 2015. You won’t see any
difference in the behavior of this task versus a nonrecurring task. You can set up
a one-time reminder by choosing either a date or Relative. (Relative means the
reminder is active for every recurrence.) For this example, you’ll get a reminder
at 4:45 p.m. every December 15. By default, your BlackBerry Bold will vibrate.
(See Chapter 3 for details on customizing your Tasks notification in Profiles.)
Do you have events that repeat on a particular day of the month or year, like
the first Tuesday in November? After the End field is a Relative Date check box
field. Check this field if the date isn’t exact but relative on the day: For example,
you want the task to recur every fourth Tuesday rather than every 15th of
December. This field will appear only for monthly and yearly recurrence.
You can check how your Bold behaves when it reminds you of a task:
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✓ In OS 5.0, just press the menu key and select Reminder Alerts.
The same screen you see for the Tasks reminder in the active profile is
now available right then and there.
✓ In OS 4.6, you have to go to the active profile.
Chapter 3 shows how to change your profile.
Using Password Keeper
Suppose you’re in front of an Internet browser, trying to access an online
account. For the life of you, you just can’t remember the password of your
account. It’s your third login attempt, and if you fail this time, your account
will be locked. Then you have to call the customer hotline and wait hours
before you can speak to a representative. Argghh! We’ve all done it. Luckily,
BlackBerry Bold gives you an application to avoid this headache.
Password Keeper is the simple yet practical BlackBerry Bold application that
makes your life that much easier.
Password Keeper is filed in Applications (as shown in Figure 6-8).
Setting a password for Password Keeper
The first time you access Password Keeper, you’re prompted to enter a
password. Be sure to remember the password you choose because this is the
password to all your passwords. Forgetting this password is like forgetting
the combination your safe. There is no way to retrieve a forgotten Password
Keeper password. You are prompted to enter this master password every
time you access the application.
Figure 6-8:
Password
Keeper
in the
Applications
folder.
Chapter 6: Creating To-Do’s and Keeping Your Words
Trust us. One password is much easier to remember than many passwords.
Creating credentials
Okay, so you’re ready to fire up your handy-dandy Password Keeper application. Now, what kinds of things does it expect you to do for it to work its
magic? Obviously, you’ll need to collect the pertinent info for all your various
password-protected accounts so that you can store them in the protected
environs of Password Keeper. So, when creating a new password entry, be
sure you have the following information (see Figure 6-9):
✓ Title: This one’s straightforward. Just come up with a name to describe the
password-protected account — My Favorite Shopping Site, for example.
✓ Username: This is where you enter the username for the account.
✓ Password: Enter the password for the account here.
✓ Website: Put the Web site address (its URL) here.
✓ Notes: Not exactly crucial, but the Notes field does give you a bit of
room to add a comment or two.
The only required field is Title, but a title alone usually isn’t of much use to
you. We suggest that you fill in as much other information here as possible, but
at the same time be discreet about those locations where you use your username
and password — so don’t put anything in the Website field or use My eBay
Account as a title. That way, for the unlikely case of someone gaining access to
your password to Password Keeper, the intruder will have a hard time figuring
out where exactly to use your credentials.
Figure 6-9:
Set your
password
here.
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Random password generation
If you’re the kind of person who uses one password for everything but knows
deep in your heart that this is just plain wrong, wrong, wrong, random password generation is for you. When creating a new password for yet another
online account (or when changing your password for an online account you
already have), fire up Password Keeper, press the trackball, and then select
Random Password from the menu that appears, as shown in Figure 6-10.
Voilà! A new password is automatically generated for you.
Figure 6-10:
Generate
a random
password.
Using random password generation makes sense in conjunction with
Password Keeper because you don’t have to remember the randomly generated password that Password Keeper came up with for any of your online
accounts — that’s Password Keeper’s job.
Using your password
The whole point of Password Keeper is to let your BlackBerry Bold’s electronic brain do your password remembering for you. So, imagine this scenario: You can no longer live without owning your personal copy of the A
Chipmunk Christmas CD, so you surf on over to your favorite online music
store and attempt to log in. You draw a blank on your password, but instead
of seething, you take out your Bold, open Password Keeper, and do a find.
Type the first letters of your account title in the Find field to search for the
title of your password. After you find (and highlight) the title, you press the
trackball and the screen for your account appears, conveniently listing the
Chapter 6: Creating To-Do’s and Keeping Your Words
password. All you have to do now is enter the password into the login screen
for the online music store and Alvin, Simon, and Theodore will soon be wending their way to your address, ready to sing “Chipmunk Jingle Bells.”
Yes, you can copy and paste your password from Password Keeper to another
application — BlackBerry Browser, for instance. Just highlight the password
name, press the trackball, and select Copy to Clipboard from the menu that
appears. Then navigate to where you want to enter the password, press the
trackball, and select Paste from the menu. Keep in mind, for the copy-andpaste function to work for passwords from Password Keeper, you need to
enable the Allow Clipboard Copy option in the Password Keeper options (see
the upcoming Table 6-1). You can copy and paste only one password at a time.
After you paste your password in another application, clear the Clipboard
by pressing the trackball and choosing Clear Clipboard. The Clipboard keeps
your last copied password until you clear it.
Password Keeper options
Password Keeper’s Options menu, accessible by pressing the Menu key while
in Password Keeper, allows you to control how Password Keeper behaves.
For example, you can set what characters can make up a randomly generated
password. Table 6-1 describes all these options.
Table 6-1
Password Keeper Options
Option Name
Description
Random Password Length
Select between 4 and 16 for the length of your randomly
generated password.
Random Includes Alpha
If True, a randomly generated password includes alphabetic characters.
Random Includes Numbers
If True, a randomly generated password includes numbers.
Random Includes Symbols
If True, a randomly generated password includes symbols.
Confirm Delete
If True, all deletions are prompted with a confirmation
screen.
Password Attempts
Select between 1 and 20 attempts to successfully enter
the password to Password Keeper.
Allow Clipboard Copy
If True, you can copy and paste passwords from
Password Keeper.
Show Password
True displays password; otherwise, asterisks take the
place of the password characters.
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Changing your password
to Password Keeper
If you want to change your master password to Password Keeper — the password for opening Password Keeper itself — follow these steps:
1. Select Password Keeper.
The initial login screen for the Password Keeper application appears.
2. Enter your old password to access Password Keeper.
3. In Password Keeper, press the Menu key, and then select Change
Password.
Doing so calls up the Password Keeper screen that allows you to enter
your new password, as shown in Figure 6-11.
4. Enter a new password, confirm it by entering it again, and then use
your trackball to click OK.
Figure 6-11:
Change your
Password
Keeper
password
here.
Chapter 7
Calling Your Favorite Person
In This Chapter
▶ Accessing the BlackBerry Phone application
▶ Making and receiving calls
▶ Managing your calls with call forwarding and more
▶ Customizing your BlackBerry Phone setup
▶ Conferencing with more than one person
▶ Talking hands-free on your BlackBerry phone
▶ Multitasking with your BlackBerry phone
T
he BlackBerry phone operates no differently than any other phone
you’ve used. So why bother with this chapter? Although your BlackBerry
phone operates like any other phone, it has capabilities that far outreach
those of your run-of-the-mill cellphone. For example, when was the last time
your phone was connected to your to-do list? Have you ever received an
e-mail and placed a call directly from that e-mail? We didn’t think so. But with
your BlackBerry, you can do all these things and more.
In this chapter, we first cover phone basics, and then show you some of the
neat ways BlackBerry Phone intertwines with other BlackBerry applications
and functions.
Using the BlackBerry Phone Application
Accessing the Phone application from the BlackBerry is a snap. You can press
the green Send button located right below the display screen to get into the
Phone application.
You can get to the Phone application also by pressing any of the numeric
keys. To do this, however, you have to make sure that the Dial from Home
Screen option is enabled in Phone Options. If you’re a frequent phone user,
we recommend that you enable this option.
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To enable dialing from the Home screen, follow these steps:
1. From your BlackBerry Bold, press the green Send key.
Phone opens, showing the dial screen as well as your call history list.
2. Press the Menu key, and then select the Options (wrench) icon.
3. Select General Options.
4. Highlight the Dial from Home Screen option, press the trackball, and
then select Yes from the drop-down list.
This enables you to make a phone call by pressing the numeric keys
when at the Home screen.
5. Press the Menu key, and then select Save.
Making and Receiving Calls
The folks at RIM have created an intuitive user interface to all the essential
Phone features, including making and receiving calls.
Making a call
To make a call, start from the Home screen and type the phone number
you want to dial. As soon as you start typing numbers, the Phone application opens. When you finish typing the destination number, press the green
Send key.
Calling from Contacts
Because you can’t possibly remember all your friends’ and colleagues’
phone numbers, calling from Contacts is convenient and useful. To call from
Contacts, follow these steps:
1. Open the Phone application.
2. Press the Menu key.
The Phone menu appears, as shown in Figure 7-1.
3. Select Call from Contacts.
Contacts opens. From here, you can search as usual for the contact
you’d like to call.
Chapter 7: Calling Your Favorite Person
4. From Contacts, highlight your call recipient, press the trackball, and
then select Call.
This makes the call.
Figure 7-1:
The Phone
menu.
Dialing letters
One of the nice features of BlackBerry Phone is that you can dial letters, and
BlackBerry will figure out the corresponding number. For example, to dial
1-800-11-LEARN, do the following on your BlackBerry:
1. From the Home screen or the Phone application, dial 1-8-0-0-1-1.
As you type the first number, the Phone application opens (if it isn’t
open already) and displays the numbers you dialed.
2. Press and hold the Alt key, and then dial (press) L-E-A-R-N.
The letters appear onscreen as you type.
3. Press the green Send key.
The call is initiated.
Receiving a call
Receiving a call on your BlackBerry is even easier than making a call. You
can receive calls in a couple of ways. One is by using your BlackBerry’s automated answering feature, and the other is by answering manually.
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Automated answering is triggered whenever you take your BlackBerry out
of your holster; in other words, just taking out the BlackBerry forces it to
automatically pick up any call, so you can start talking right away. The disadvantage of this is that you don’t have time to see who is calling you (on your
Caller ID). Note: To disable autoanswering, be sure that your BlackBerry isn’t
in its holster when an incoming call arrives.
What’s the advantage of disabling autoanswering? Well, manual answering
prompts you to answer a call or ignore a call when you receive an incoming
call (see Figure 7-2). This way, you can see on your Caller ID who is calling
you before you decide to pick up or ignore the call.
Figure 7-2:
An incoming call on a
BlackBerry
Bold.
Handling missed calls
So, you missed that call from that important client. What made it worse is
that you didn’t notice the missed call because you didn’t see the little Missed
Call icon. This happened because you pay attention only to what is in your
e-mail message box. What can you do to make sure that you return that call?
You can make missed calls appear in your e-mail message box so that you are
sure to return your missed calls (if you choose to, that is).
To have your missed calls appear in your inbox, follow these steps:
1. Open the Phone application.
2. Press the Menu key.
The Phone menu appears (refer to Figure 7-1).
Chapter 7: Calling Your Favorite Person
3. Select Options.
The Phone Options screen appears, listing the different categories of
options.
4. Select Call Logging.
This opens the Call Logging screen.
5. Scroll to Missed Calls and press the trackball.
You can also select All Calls, which means that incoming and outgoing
calls will be displayed in your e-mail inbox.
6. Press the Menu key and select Save.
Phone Options while on a Call
When you’re on the phone, situations might arise where you’d want to mute
your conversation, place a call on hold, or change the call volume. No problem. BlackBerry Bold makes such adjustments easy.
Muting your call
You may want to use the Mute feature while on a conference call (see the
upcoming section “Arranging Conference Calls”) when you don’t need to
speak but do need to hear what is being discussed. Maybe you’re on the bus
or have kids in the background, making your surroundings noisy. By using
Mute, these background noises are filtered out from the conference call.
To mute your call, follow these steps:
1. While in a conversation, press the Menu key.
The Phone menu appears in all its glory.
2. Select Mute.
You hear a tone, indicating that your call is being muted.
Follow these steps to unmute your call:
1. While a call is on mute, press the Menu key.
The Phone menu makes another appearance.
2. Select Turn Mute Off.
You hear a tone, indicating that your call is now unmuted.
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Placing your call on hold
Unlike muting a call, placing a call on hold prohibits both you and your caller
from hearing one another. To put a conversation on hold, follow these steps:
1. While in a conversation, press the trackball.
The Phone menu appears yet again.
2. Scroll to Hold, and press the trackball.
Your call is now on hold.
Follow these steps to unhold your call:
1. While a call is on hold, press the trackball.
A new menu appears.
2. Scroll to Resume, and then press the trackball.
You can continue your conversation.
Adjusting the call volume
Adjusting the call volume, a simple yet important action on your BlackBerry
phone, can be performed by simply pressing the volume up or volume down
key on the side of your BlackBerry.
Customizing the BlackBerry Phone
For your BlackBerry phone to work the way you like, you have to first set it
up the way you want it. In the following sections, we go through some settings that can make you the master of your BlackBerry phone.
Setting up your voice mail number
This section shows you how to set up your voice mail access number.
Unfortunately, the instructions for setting up your voice mailbox vary,
depending on your service provider. However, most service providers are
more than happy to walk you through the steps to get your mailbox set up
in a jiffy.
Chapter 7: Calling Your Favorite Person
To set up your voice mail access number, follow these steps:
1. Open the Phone application.
2. Press the Menu key, and then select the Options (wrench) icon.
A list of phone options appears.
3. Select Voice Mail.
This opens the voice mail configuration screen.
4. Scroll to access the number field and enter your voice mail access
number.
If this field is empty and you don’t know this number, contact your service provider and ask for your voice mail access number.
5. Press the Menu key, and then select Save.
Using call forwarding
On the BlackBerry Bold, you have two types of call forwarding:
✓ Forward all calls: Any calls to your BlackBerry Bold are forwarded to
the number you designate. Another name for this feature is unconditional forwarding.
✓ Forward unanswered calls: Calls that meet different types of conditions
are forwarded to different numbers as follows:
• If busy: You don’t have call waiting turned on, and you’re on the
phone.
• If no answer: You don’t hear your phone ring or somehow are
unable to pick up your phone (perhaps you’re in a meeting).
• If unreachable: You’re out of network coverage and cannot receive
any signals.
Out of the box, your BlackBerry forwards any unanswered calls, regardless of
conditions, to your voice mail number by default. However, you can add new
numbers to forward a call to.
You need to be within network coverage before can you change your call
forwarding option. After you’re within network coverage, you can change
your call forwarding settings by doing the following:
1. Open the Phone application, press the Menu key, and select Options.
A list of phone options appears.
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2. Select Call Forwarding.
Your BlackBerry now attempts to connect to the server. If successful,
you’ll see the Call Forwarding screen.
If you don’t see the Call Forwarding screen, wait until you have network
coverage and try again.
3. From the Call Forwarding screen, press the Menu key, and then select
Edit Numbers.
A list of numbers appears. If this is the first time you’re setting call
forwarding, most likely only your voice mail number is in this list.
4. To add a new forwarding number, press the Menu key, and then select
New Number.
A pop-up menu appears, prompting you to enter the new forwarding
number.
5. In the pop-up window, enter the number you want to forward to, and
then press the trackball.
The new number you entered now appears on the call forward number
list. You can add this new number to any call forwarding types or
conditions.
6. Press the Escape key.
(The Escape key is the arrow key to the right of the trackball.) You are
returned to the Call Forwarding screen.
7. Scroll to the If Unreachable field and press the trackball.
A drop-down list appears, listing numbers from the call forwarding
number list, including the one you just added.
8. Select the number you want to forward to, and then press the
trackball.
Doing so places the selected number into the If Unreachable field. You
can see this on the Call Forwarding screen.
9. Confirm your changes by pressing the Menu key, and then
selecting Save.
Configuring speed dial
Speed dial is a convenient feature on any phone. And after you get used to
having it on a phone system, it’s hard not to use it on other phones, including
your BlackBerry phone.
Chapter 7: Calling Your Favorite Person
Viewing your speed dial list
To view your speed dial list, follow these steps:
1. Open the Phone application.
2. Press the Menu key, and then select View Speed Dial List.
This displays a list of speed dial entries, as shown in Figure 7-3. If you
haven’t set up any speed dials, this list will be empty.
Figure 7-3:
The speed
dial list on a
BlackBerry
Bold.
Adding a number to speed dial
Setting up speed dial numbers is as easy as using them. It takes a few seconds to set them up, but you benefit every time you use this feature.
To assign a number to a speed dial slot, follow these steps:
1. Open the Phone application.
2. Press the Menu key, select Options, and then select View Speed Dial List.
This displays your list of speed dial numbers.
3. Scroll to an empty speed dial slot, press the Menu key, and then select
New Speed Dial.
BlackBerry Contacts appears so that you can select a contact’s phone
number.
4. Select a contact, and then press the trackball.
If more than one number is associated with the selected contact, you’re
prompted to select which number to add to the speed dial list.
The number appears in the speed dial list.
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Using speed dial
After you have a few speed dial entries set up, you can start using them. To
do so, while on the Home screen or in the Phone application, press a speed
dial key. The call is initiated to the number associated with that particular
speed dial key.
Arranging Conference Calls
To have two or more people on the phone with you — the infamous conference call — do the following:
1. Use the Phone application to place a call to the first participant.
2. While the first participant is on the phone with you, press the Menu
key, and then select New Call.
This automatically places the first call on hold and brings up a New Call
screen, as shown in Figure 7-4, prompting you to place another call.
Figure 7-4:
A meeting
participant
is on hold.
3. Place a call to the second participant by dialing a number, pressing
the trackball, and then selecting Call.
You can dial the number by using the number pad, or you can select a
frequently dialed number from your call log. To place a call from your
Contacts, press the trackball from the New Call screen and select Call
from Contacts. Your BlackBerry then prompts you to select a contact
to dial.
The call to the second meeting participant is just like any other phone
call (except that the first participant is still on the other line).
Chapter 7: Calling Your Favorite Person
4. While the second participant is on the phone with you, press the
Menu key, and then select Join Conference, as shown in Figure 7-5.
This reconnects the first participant with you, along with the second
participant. Now you can discuss away with both participants at the
same time.
Figure 7-5:
Join two
other people
in a conference call.
Another name for having two people on the phone with you is three-way calling, which isn’t a new concept. If you want to chat with four people or even ten
people on the phone at the same time, you certainly can. Simply repeat Steps
2 through 4 until all the participants are on the phone.
Talking privately to a conference
participant
During a conference call, you may want to talk to one participant privately.
This is called splitting your conference call. Here’s how you do it:
1. While on a conference call, press the Menu key and then select Split
Call, as shown in Figure 7-6.
A pop-up screen appears, listing all the participants of the conference call.
2. From the pop-up screen, select the participant with whom you want to
speak privately.
This action places all other participants on hold and connects you to the
participant you selected. On the display screen, you can see to whom
you are connected — this confirms that you selected the right person to
chat with privately.
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Figure 7-6:
Split your
conference
call.
3. To talk to all participants again, press the Menu key, and then select
Join Conference.
Doing so brings you back to the conference call with everyone else.
Alternate between phone conversations
Whether you’re in a private conversation during a conference call or you’re
talking to someone while you have someone else on hold, you can switch
between the two conversations by swapping them. Follow these steps:
1. While talking to someone with another person on hold, press the
Menu key, and then select Swap.
Doing so switches you from the person with whom you’re currently talking to the person who was on hold.
2. Repeat Step 1 to go back to the original conversation.
Dropping that meeting hugger
If you’ve been on conference calls, you can identify those chatty “meeting
huggers” who have to say something about everything. Don’t you wish that
you could drop them off the call? Well, with your BlackBerry, you can (as
long as you are the meeting moderator or the person who initiates the call).
Follow these steps to perform the drop-kick:
1. While on a conference call, press the Menu key, and then select
Drop Call.
A pop-up screen appears, listing all conference call participants.
Chapter 7: Calling Your Favorite Person
2. Select the meeting hugger you want to drop.
That person is disconnected.
3. Everyone else now can continue the conversation as usual.
Communicating Hands-Free
More and more places prohibit the use of mobile phones without a hands-free
headset. Here are the hands-free options for your BlackBerry.
Using the speaker phone
The Speaker Phone function is useful under certain situations, such as when
you’re in a room full of people who want to join your phone conversation.
Or you might be all by your lonesome in your office but are stuck rooting
through your files — hard to do with a BlackBerry scrunched up against your
ear. (We call such moments multitasking — a concept so important we devote
an entire upcoming section to it.)
To switch to the speaker phone while you’re on a phone call on the Pearl Flip,
press the OP key. If you are on a non-SureType BlackBerry, press the Menu
key, and then select Activate Speaker Phone.
Pairing your BlackBerry with
a Bluetooth headset
Because BlackBerry smartphones come with a wired hands-free headset, you
can start using yours by simply plugging it into the headset jack on the left
side of the BlackBerry. You adjust the volume of the headset by pressing up
or down on the volume keys, the same as you would adjust the call volume
without the headset.
Using the wired hands-free headset can help you avoid being a police target,
but if you’re multitasking on your BlackBerry, the wired headset can get in
the way and become inconvenient.
This is where the whole Bluetooth wireless thing comes in. You can purchase a BlackBerry Bluetooth headset to go with your Bluetooth-enabled
BlackBerry. For a list of BlackBerry-compatible Bluetooth headsets, see
Chapter 20.
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After you purchase a BlackBerry-compatible Bluetooth headset, you can
pair it with your BlackBerry. Think of pairing a Bluetooth headset with your
BlackBerry as registering the headset with your BlackBerry so that it recognizes the headset.
First things first: You need to prep your headset for pairing. Now, each headset manufacturer has a different take on this, so you’ll need to consult your
headset documentation for details. With that out of the way, continue with
the pairing as follows:
1. From the Home screen, press the Menu key, and then select Bluetooth.
2. Press the Menu key to display the Bluetooth menu.
You see the Enable Bluetooth option. If you see the Disable Bluetooth
option instead, you can skip to Step 4.
3. Scroll to Enable Bluetooth, and then press the trackball.
This enables Bluetooth on your BlackBerry.
4. Press the Menu key to display the Bluetooth menu, and then select
Add Device.
You see the Searching for Devices progress bar, um, progressing, as
shown in Figure 7-7. When your BlackBerry discovers the headset, a
Select Device dialog box appears with the name of the headset.
Figure 7-7:
Searching
for a
headset.
5. From the Select Device dialog box, select the Bluetooth headset.
A dialog box appears to prompt you for a passkey code to the headset.
6. Enter the passkey and press the trackball.
Normally, the passkey code is 0000, but refer to your headset documentation. After you successfully enter the passkey code, you see your
headset listed in the Bluetooth setting.
Chapter 7: Calling Your Favorite Person
7. Press the Menu key to display the Bluetooth menu, and then select
Connect.
Your BlackBerry now attempts to connect to the Bluetooth headset.
8. When you see a screen similar to Figure 7-8, you can start using your
Bluetooth headset.
Figure 7-8:
Now
you can
use your
Bluetooth
headset.
Using voice dialing
With your headset and the Voice Dialing application, you can truly be handsfree from your BlackBerry. You may be thinking, how do I activate the Voice
Dialing application without touching my BlackBerry? Good question. The
majority of hands-free headsets (Bluetooth or not) come with a multipurpose
button.
Usually, a multipurpose button on a hands-free headset can mute, end, and
initiate a call. Refer to the operating manual of your hands-free headset for
more info.
After your headset is active, press its multipurpose button to activate the
Voice Dialing application. You will be greeted with a voice stating, “Say a command.” At this point, simply say “Call” and state the name of a person or say
the number. (For example, say “Call President Obama” or “Call 555-2468.”)
The Voice Dialing application is good at recognizing the name of the person
and the numbers you dictate. However, we strongly suggest that you try out
the voice dialing feature before you need it.
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Multitasking while on the Phone
One of the great things about the BlackBerry Bold is that you can use it for
other tasks while you’re on the phone. For example, you can take notes or
make a to-do list. Or you can look up a phone number in BlackBerry Contacts
that your caller is asking you for. You can even compose an e-mail and
receive e-mails while on a call!
It makes sense to multitask while you’re using a hands-free headset or a
speaker phone. Otherwise, your face would be stuck to your BlackBerry, and
you couldn’t engage in your conversation and multitask at the same time.
Accessing applications while on the phone
After you have donned your hands-free headset or have turned on a speaker
phone, you can start multitasking by doing the following:
1. While in a conversation, from the Phone application, press the Menu
key, and then select Home screen.
Alternatively, you can simply press the Escape key (the arrow key to the
right of the trackball) while in the Phone application to return to your
Home screen. This returns you to the Home screen without terminating
your phone conversation.
2. From the Home screen, you can start multitasking.
While on the phone and multitasking, however, you can still access the Phone
menu from other applications. For example, from your to-do list, you can end
a call or put a call on hold.
Taking notes while on the phone
To take notes of your call, follow these steps:
1. During a phone conversation, press the Menu key, and then select
Notes.
This displays the Notes screen.
2. Type notes for the conversation, as shown in Figure 7-9.
When the call ends, the notes are automatically saved for you.
Chapter 7: Calling Your Favorite Person
Figure 7-9:
Take notes
while on a
phone call.
Accessing phone notes
From the call history list (see Figure 7-10), you can access notes that you’ve
made during a call or a conference call. In addition, you can also edit and add
new notes.
Figure 7-10:
Call history,
where you
can see
conversation notes.
Forwarding phone notes
You can forward your phone notes just like any e-mail. While on the Call
History screen (refer to Figure 7-10), press the Menu key, and then select
Forward.
You can add notes not only while you’re on the phone but also afterward.
While you are viewing a call history, press the Menu key. Then select Add
Notes if you have no notes for the call, or select Edit Notes if you already have
notes for the call.
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Part III
Getting Online
with Your Bold
H
In this part . . .
ere’s the good stuff — using your BlackBerry for
e-mail , text messaging, and going online and Web
surfing. You’ll also get directions from the BlackBerry GPS.
Chapter 8
You’ve Got (Lots of) E-Mail
In This Chapter
▶ Linking your e-mail accounts to your BlackBerry Bold
▶ Mastering e-mail basics
▶ Spell-checking your messages
▶ Searching your e-mail
▶ Saving messages
Y
our BlackBerry Bold brings a fresh new face to the convenience and
ease of use that you associate with e-mail. You can direct mail to your
Bold from as many as ten e-mail accounts, from your work e-mail to personal
e-mail from providers such as Yahoo! and AOL. You can set up an e-mail signature, configure e-mail filters, and search for e-mails.
In this chapter, you find answers on how to use and manage the e-mail capabilities of your Bold to their full potential. From setup to sorts, it’s all covered
here.
Getting Up and Running with E-Mail
Regardless of your network service provider (such as T-Mobile, or Rogers, or
Vodafone), you can set up your Bold to receive mail from at least one of your
e-mail accounts. Thus, with whatever address you use to send and receive
e-mail from your PC (Yahoo!, Gmail, and so on), you can hook up your Bold to
use that same e-mail address. Instead of checking your Gmail from your desktop, for example, you can now get it on your Bold.
Most network service providers allow you to connect as many as ten e-mail
accounts to your Bold. This provides you with the convenience of one central
point from which you can get all your e-mail, without having to log on to multiple e-mail accounts. Such convenience!
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In an enterprise environment — depending on your company policy — you
might not be able to access the BlackBerry Internet Service (BIS) site to link
your personal e-mail accounts to your Bold. If you work for a Fortune 500 company, most likely you can’t access the BIS. However, you can still configure
e-mail settings (such as the BlackBerry e-mail filter and BlackBerry e-mail
reconciliation) to make your e-mail experience that much better. (See the
upcoming section, “Enabling wireless reconciliation.” If you’re an enterprise
user, skip to the parts where you see the Enterprise icon to configure your
e-mail settings. If you haven’t set up e-mail on your company-owned Bold,
see the upcoming section “Setting up e-mail in an enterprise environment.”
Using the BlackBerry Internet
Service client
You can pull together all your e-mail accounts into one by using the
BlackBerry Internet Service (BIS) client (formerly known as the BlackBerry
Web client). The BIS client allows you to
✓ Manage multiple e-mail accounts. As we mention earlier, you can combine
as many as ten of your e-mail accounts onto your Bold. See the next section for more details.
✓ Use wireless e-mail reconciliation. No more trying to match your Bold
e-mail against e-mail in your combined account(s). Just turn on wireless
e-mail reconciliation, and you’re good to go. For more on this, see the
upcoming section “Enabling wireless reconciliation.”
✓ Create e-mail filters. You can filter e-mails on your Bold so that you get
only those messages that you truly care about. See the “Filtering your
e-mail” section, near the end of this chapter.
Think of the BIS client as an online e-mail account manager, but one that
doesn’t keep your e-mails. Instead, it routes the e-mails from your other
accounts to your Bold (because it’s directly connected to your Bold).
Combining your e-mail accounts into one
To start aggregating e-mail accounts (such as Gmail) onto your Bold, you must
first run a setup program from the BIS client. You can access the Service client
from your Bold or from your desktop computer.
To access the Service client from your PC, you need the URL that is specific
to your network service. Contact your network service provider (T-Mobile,
Verizon, and so on) directly to get that information.
Chapter 8: You’ve Got (Lots of) E-Mail
After you’ve logged on to the Service client, you should see a screen similar to
Figure 8-1. If your network provider has activated your account, you should
see one e-mail address, the default address of your account.
Figure 8-1:
Set up
an e-mail
account
here.
You see three options on the left navigation bar. The E-mail Accounts option
allows you to add, edit, and delete e-mail accounts. In addition, for each
e-mail address, you can set up filters and an e-mail signature. We don’t cover
the other two options here because they’re used so infrequently.
As we mention previously, your Bold already has a default e-mail address that
you can use to receive and send e-mail. If you don’t have any other e-mail
account that you want to meld into your BlackBerry e-mail account, simply
skip to the upcoming “Customizing Your E-Mail” section.
Adding an e-mail account
To add an e-mail account to your BlackBerry account, follow these steps from
your desktop PC:
1. From the BIS client (refer to Figure 8-1), click the Setup Account
button.
2. On the e-mail account screen, enter the e-mail address and logon credentials for that e-mail address:
• E-mail address: The address from which you want to receive e-mail:
for example, [email protected]
• Account logon: The one you use to log on to this e-mail account
• Password: The one you use with the logon
3. Click Next.
You’re finished. It’s that easy!
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You can also manage your accounts from your Bold. From the Home screen,
press the Menu key and select Set Up Internet E-Mail. The rest is pretty much
the same on the Bold as it is on a PC.
With your BlackBerry Bold, you can create and set up the BIS account as you
would on your PC. Although you could do this even before OS 5.0, the new
interface has made setting up BIS account much easier.
To add an e-mail account to your BlackBerry account from your BlackBerry,
follow these steps:
1. From your BlackBerry Home screen, select Setup Folder
2. Select the Person E-mail Setup icon.
You will be prompted with a login screen, similar to Figure 8-2. If you
haven’t created your account, you will see a Create button to create
your BIS account.
3. After you log in, click Add.
A screen with different e-mail domains (Yahoo!, Google) appears. See
Figure 8-3.
4. Select an e-mail domain.
5. Enter the e-mail address and password, and then select Next.
If you entered your e-mail credentials correctly, then you will get a setup
confirmation screen.
Figure 8-2:
BlackBerry
Internet
Service
setup on
BlackBerry
OS 5.0.
If you have OS 4.6, follow these steps to add e-mail accounts to your
BlackBerry:
Chapter 8: You’ve Got (Lots of) E-Mail
1. From your BlackBerry Home screen, select Setup Folder.
2. Select the Person E-mail Setup icon.
You will be prompted with a login screen. If you haven’t created your
account, you will see a Create New Account link to create your BIS
account.
Figure 8-3:
Select
an e-mail
domain.
3. After you log in, click the Add My Existing E-mail Account link.
A screen with different text field appears. Here you can enter an email
address and the password associated with that email account.
4. Enter the e-mail address and password, and click Next.
If you enter all the information correctly, you will see a Setup Complete
screen.
Setting up e-mail in an
enterprise environment
This section is for you if your Bold can’t receive and send e-mail yet — like
when you first get your Bold or you swap an old model for a new one.
If your e-mail function works properly on your Bold, you can skip this section.
Follow these steps to activate your BlackBerry Bold for enterprise use:
1. From the Home screen, press the Menu key and select Enterprise
Activation.
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The Enterprise Activation screen opens, with two fields for you to fill in:
• Your corporate e-mail address: For example, [email protected]
Company.com
• Your password: From your IT department
2. Type your corporate e-mail account along with the appropriate
password.
If you don’t know these pieces of information, contact your corporate
system administrator.
3. Press the Menu key, and select Activate.
Your Bold attempts to activate itself with your corporation.
Some corporations don’t allow any employee-purchased BlackBerry
smartphones to be activated with corporate e-mail. Check with your
system administrator for corporate BlackBerry policies.
Getting e-mail in an enterprise environment
using Desktop Redirector
If you are a sole proprietor or consultant who works in a corporation that
runs Exchange or Lotus, and you would like to get enterprise e-mails on your
Bold, this section is for you.
Typically, to get enterprise e-mail, your Bold would have to be configured
with the BlackBerry Enterprise Server (BES). Expect this if your employer
hands you a Bold. However, if you work for a company as a contractor, you
probably won’t be getting a BlackBerry from that company. When you want
to get enterprise e-mail so that you don’t fall behind, you need Desktop
Redirector so that you can get company e-mail on your personal BlackBerry.
To start using Desktop Redirector, you first need to install BlackBerry
Desktop Manager; see Chapter 15 for details about how to do this. After you
install Desktop Manager with Redirector, make sure that Redirector starts
every time you boot up your PC.
Depending on the corporate security policy, some corporations allow Desktop
Redirector, and some do not. Before you start using Desktop Redirector, contact the IT department in the company you work for.
Here are just a few caveats when using Desktop Redirector:
✓ You can get enterprise e-mail as long as your PC is turned on and has an
Internet connection.
Chapter 8: You’ve Got (Lots of) E-Mail
✓ When someone sends you an attachment, you can’t retrieve it from your
Bold. Unfortunately, that is the limitation for Desktop Redirector.
✓ When someone sends you a meeting notice, you can’t accept or reject it.
Customizing Your E-Mail
In the following sections, we go over the details of the following e-mail
configurations:
✓ Configuring an e-mail signature: If you’re tired of writing Regards, John
Smith over and over to close an e-mail, set an e-mail signature.
✓ Enabling wireless e-mail reconciliation: After enabling e-mail reconciliation, whatever you see on your Bold is what you get in your e-mail
account(s). You no longer have to double-delete a message in both your
Bold and your e-mail account(s).
✓ Configuring autoreplies: Whether you are out of the office or just want
a quick response message sent to your senders, this is where you can
specify the message they see. This feature is for enterprise users only.
Configuring your e-mail signature
By default, your e-mail signature is something like “Sent via My BlackBerry,”
which can be cool in the first week, showing off to people that you are à la
mode with your BlackBerry. But sooner or later, you may not want people to
know that you are out and about while answering e-mail. Or, you may want
something more personal. Follow these steps to configure your e-mail signature by using the BIS client:
1. Log on to the client on your PC.
2. In the BIS client (refer to Figure 8-1), click the Edit icon for the desired
e-mail account.
The edit screen appears, as shown in Figure 8-4.
Figure 8-4:
The e-mail
account edit
screen.
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3. In the Signature field, type the desired text for your e-mail signature.
4. Click Save.
Enabling wireless reconciliation
With wireless reconciliation, you don’t need to delete the same e-mail in two
places (on your computer and on your Bold). The two e-mail inboxes reconcile with each other: hence, the term wireless reconciliation. Convenient, huh?
Enabling wireless e-mail synchronization
You can start wireless e-mail synchronization by configuring your Bold.
Follow these steps:
1. From the Home screen, press the Menu key, and select Messages.
This opens the Messages application. You see the message list.
2. In the message list, press the Menu key, and select Options.
The Options screen appears, with two option types: General Options
and E-mail Reconciliation.
3. Select E-mail Reconciliation.
This opens the E-mail Reconciliation screen, which has the following
options:
• Delete On: Configures how BlackBerry handles your e-mail deletion
• Wireless Reconciliation: Turns on or off the wireless sync function
• On Conflict: Controls how BlackBerry handles any inconsistencies
between e-mail on your Bold and the BIS client
With this option, you can choose who “wins”: your Bold or the BIS
client.
4. Select Delete On, and then select one of the following from the dropdown list:
• Handheld: A delete on your Bold takes effect only on your Bold.
• Mailbox & Handheld: A delete on your Bold takes effect on both
your Bold and your inbox on the BIS client.
• Prompt: This option prompts your Bold to ask you at the time of
deletion where the deletion takes effect.
Chapter 8: You’ve Got (Lots of) E-Mail
5. Select Wireless Reconciliation, and then select On from the dropdown list.
6. Select On Conflict, and make a selection from the drop-down list.
If you choose Handheld Wins, the e-mail messages in your e-mail
account will match the ones on the handheld.
Unfortunately, some e-mail accounts might not work well with the e-mail reconciliation feature of the BlackBerry, so you still may have to delete an e-mail
twice.
Permanently deleting e-mail from your Bold
When deleting e-mail on your Bold, the same message in that e-mail account
is placed in the Deleted folder. You can set up your Bold to permanently
delete e-mail, but use this option with caution because after that e-mail is
gone, it’s truly gone.
To permanently delete e-mail on your BIS client from your Bold, follow these
steps:
1. Open the Messages application.
2. In the message list, press the Menu key, and select Options.
3. On the Options screen, select E-mail Reconciliation.
4. On the E-mail Reconciliation screen, press the Menu key, and select
Purge Deleted Items.
You see all your e-mail accounts.
5. Choose the e-mail account from which you want to purge deleted
items.
A screen appears, warning you that you are about to purge deleted
e-mails on your Service client.
6. Select Yes.
Deleted e-mails in the selected e-mail account are purged.
Unfortunately, some e-mail accounts may not work with the Purge Deleted
Items feature.
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Accessing Messages
From Messages, you send and receive your e-mails and also configure wireless e-mail reconciliation with your e-mail account(s).
To access Messages, press the Menu key from the Home screen and select
Messages. The first thing you see after opening Messages is the message list.
Your message list can contain e-mail, voice mail messages, missed phone
call notices, Short Messaging Service (SMS) messages, and even saved Web
pages.
Receiving e-mails
Whether you’re concerned about security or speed of delivery, with BlackBerry’s
up-to-date secured network, you’re in good hands when receiving e-mail on
your Bold.
And whether you’ve aggregated accounts or just use the plain-vanilla
BlackBerry e-mail account, you receive your e-mail the same way. When you
receive an e-mail message, your Bold notifies you by displaying a numeral
next to a mail icon (an envelope) at the top of the screen. This number represents how many new (unread) e-mails you have. See Figure 8-5. A red asterisk
next to the envelope indicates new mail and that you haven’t opened the
Messages application yet.
Your Bold can also notify you of new e-mail by vibration, a sound alert, or both.
You can customize this from the Profile application, detailed in Chapter 3.
Figure 8-5:
You’ve
got (333)
e-mails!
Chapter 8: You’ve Got (Lots of) E-Mail
Retrieving e-mail
Retrieving your e-mail is simple. Follow these steps:
1. From the Home screen, press the Menu key, and select Messages.
2. In the message list, scroll to any e-mail, and press the trackball.
You can tell whether an e-mail is unopened by the small, unopened envelope icon on the left side of the e-mail. A read e-mail bears an opened
envelope icon, a sent e-mail has a check mark as its icon, and a document
icon represents a draft e-mail.
3. After you finish reading the message, press the Escape key (the arrow
key to the right of the trackball) to return to the message list.
Sorting the message list
Your Bold mail lists messages in order by the date and time they were
received, but you can sort by different criteria. For example, to see only
incoming e-mail, press Alt+I.
Sorting and searching are closely related on your Bold. In a sense, searching
is really sorting your e-mail based on your search criteria. You can search
your e-mail by the name of the sender or by keywords. Or you could run a
search as broad as looking through all the e-mail that has been sent to you.
See the later section “Searching through Messages like a Pro” for more on
searching and sorting. For more predefined hot keys, see the upcoming section “Reusing saved searches.”
Saving a message to the saved folder
You can save any important e-mail in a folder so that you can find it without
sorting through tons of e-mail. To do so, simply scroll to the e-mail you
want to save, press the Menu key, and select Save from the menu. A pop-up
message confirms that your e-mail has been saved. Your saved e-mail still
remains in the message list.
To retrieve or view a saved e-mail, follow these steps:
1. Open the Messages application.
2. In the message list, press the Menu key, and select View Saved
Messages.
You see the list of all the messages you saved.
3. Select the message you want, and press the trackball to open it.
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Viewing attachments
Your Bold is so versatile that you can view most e-mail attachments just
like you can on a desktop PC. And we’re talking sizeable attachments, too,
such as JPEGs (photos), Word docs, PowerPoint slides, and Excel spreadsheets. Table 8-1 shows a list of supported attachments viewable from your
BlackBerry.
If you are using BlackBerry Desktop Redirector to get your e-mail on to your
Bold, you won’t be getting attachments on your Bold.
Table 8-1
BlackBerry-Supported Attachments
Supported Attachment Extension
Description
.bmp
BMP image file format
.doc
MS Word document
.dot
MS Word document template
.gif
GIF image file format
.htm
HTML Web page
.html
HTML Web page
.jpg
JPEG image file format
.pdf
Adobe PDF document
.png
PNG image file format
.ppt
MS PowerPoint document
.tif
TIFF image file format
.txt
Text file
.wpd
Corel WordPerfect document
.xls
MS Excel document
.zip
Compressed file format
To tell whether an e-mail has an attachment, look for the standard paper clip
icon next to your e-mail in the message list.
You retrieve all the different types of attachments the same way. This makes
retrieving attachments an easy task. To open an attachment, follow along:
1. While reading an e-mail, press the Menu key, and then select Open
Attachment.
Chapter 8: You’ve Got (Lots of) E-Mail
You see a screen that contains the name of the file, a Table of Contents
option, and a Full Contents option. For MS Word documents, you can
see different headings in outline form in the Table of Contents option.
For picture files, such as JPEGs, you can go straight to the Full Contents
option to see the graphic.
For all supported file types, you see Table of Contents and Full Contents
as options. Depending on the file type, use your judgment on when you
should use the Table of Contents option.
2. Scroll to Full Contents, press the Menu key, and select Retrieve.
Your Bold attempts to contact the BIS client to retrieve your attachment.
This retrieves only part of your attachment. As you peruse a document,
your Bold retrieves more as you scroll through the attachment.
Editing attachments
Your Bold comes with Documents To Go, which means that out of the box,
you not only can view but also edit Word and PowerPoint documents. You can
even save the documents to your Bold and transfer them later to your PC.
As an example, imagine editing a Word document that you received as an
attachment to an e-mail:
1. Open the e-mail.
2. In the message list, open an e-mail with a Word document attached.
This opens the e-mail for you to read. Notice the little paper clip, indicating that it has an attachment.
3. Press the Menu key, and select Open Attachment.
You’re prompted with a pop-up that asks whether you want to view the
Word document or edit with Documents To Go.
4. Select Edit with Documents To Go.
Here you can view and edit a document.
5. Press the Menu key, and select Edit Mode.
In Edit mode, you can edit your document.
6. When you are finished editing and viewing, you can either save the
document on your Bold or e-mail it:
• To e-mail the edited document: Press the Menu key, and then select
Send via E-mail.
Here you will see an e-mail message with the Word document.
Follow the steps described in the next section to send this e-mail
attachment as you would any other e-mail.
• To save the document: Press the Menu key, and then select Save.
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If you want to save the attachment to your Bold, you have to navigate its
folder structure. For documents, the default save location is usually in the
Documents folder.
Sending e-mail
The first thing you probably want to do when you get your BlackBerry is to
write an e-mail to let your friends know that you just got a BlackBerry. Follow
these steps to send an e-mail message:
1. Open the Messages application.
2. In the message list, press the Menu key, and select Compose E-mail.
You are prompted with a blank e-mail that you need to fill out, just like
you would do on your PC.
3. In the To field, type the recipient’s name or e-mail address.
As you type, you see a list of contacts from your Contacts that match the
name or address that you’re typing. You can make a selection from this
list.
4. Enter a subject in the Subject field, and type your message in the Body
field.
5. When you’re finished, press the Menu key, and then select Send.
Your message has wings.
Forwarding e-mail
When you need to share an important e-mail with a colleague or a friend, you
can forward that e-mail. Simply do the following:
1. Open the e-mail.
For information on opening e-mail, see the previous section “Retrieving
e-mail.”
2. Press the Menu key, and then select Forward.
3. Type the recipient’s name or e-mail address in the To field, and then
add a message if needed.
When you start typing your recipient’s name, a drop-down list of your
contacts appears and you can choose from it.
4. Press the Menu key, and then select Send.
Your message is on its way to your recipient.
Chapter 8: You’ve Got (Lots of) E-Mail
Sending e-mail to more than one person
When you need to send an e-mail to more than one person, just keep adding
recipient names as needed. You can also add recipient names to receive a Cc
(carbon copy) or Bcc (blind carbon copy). Here’s how:
1. Open the e-mail.
For information on opening e-mail, see the previous section “Retrieving
e-mail.”
2. Press the Menu key, and select Compose E-mail.
3. Specify the To field for the e-mail recipient, and then press the Return
key.
Another To field is added automatically below the first. The Cc field
works the same way.
4. To add a Bcc recipient, press the Menu key, and select Add Bcc.
You see a Bcc field. You can specify a Bcc recipient the same way you do
To and Cc recipients.
Whether you’re composing a new e-mail, replying, or forwarding an e-mail, you
add new Cc and Bcc fields the same way.
Attaching a file to your e-mail
Many people are surprised that you can attach any document on your Bold
or on the microSD card. You can attach Word, Excel, and PowerPoint documents as well as pictures, music, and videos. To send an e-mail with a file
attached, follow these steps:
1. Open the Messages application.
2. In the message list, press the Menu key, and select Compose E-mail.
You are prompted with a blank e-mail that you can fill out as you would
on your PC. Enter the recipient’s name in the To field, and then enter the
subject and body of the message.
3. Press the Menu key, and select Attach File.
You’re prompted with a pop-up that shows your folders. Think of this as
the folders on your PC.
4. Navigate to the file of your choice, and press the trackball.
After you select a file, you see the file in the e-mail message.
5. When you’re finished, press the Menu key, and select Send.
Your message and attached file wing their way to the recipient.
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Spell-checking your outgoing messages
Whether you’re composing an e-mail message or an SMS text message, you
can always check your spelling with the built-in spell checker. Simply press
the Menu key, and select Check Spelling. When it finds an error, the BlackBerry
spell checker makes a suggestion, as shown in Figure 8-6. To skip the spell
check for that word and go on to the next word, press the Escape key. If you
want to skip spell-checking for an e-mail, simply press and hold the Escape key.
Figure 8-6:
The
BlackBerry
spell
checker in
action.
Your Bold underlines a misspelled word, just like MS Word.
By default, the spell checker doesn’t kick in before you send your message,
but you can configure it to check spelling before you send an e-mail. Follow
these steps:
1. Open the Messages application.
2. Press the Menu key, and select Options.
3. Select the Spell Check option.
4. Select the Spell Check E-mail before Sending check box.
5. Press the Menu key, and select Save.
The underline feature is a default setting called Check Spelling as You Type. To
turn off this feature, disable the Spell Check option in Message Options.
Chapter 8: You’ve Got (Lots of) E-Mail
Deleting e-mail
If you want to really clean up your old e-mails and you don’t want to scroll
through tons of messages, you can do the following:
1. Open the Messages application.
2. From the message list, highlight a horizontal date mark, press the
Menu key, and choose Delete Prior.
The date mark is simply a horizontal bar with dates. Just like you can
highlight e-mails in the message list, you can also highlight the date
mark.
A pop-up appears, prompting you for delete confirmation.
Before you take the plunge, remember that going ahead will delete all the
e-mails before the particular date mark. You cannot retrieve deleted items
from your BlackBerry.
3. Select Delete to confirm your deletion.
All your e-mails prior to the date mark are history.
Filtering your e-mail
Most of us get e-mail that isn’t urgent or doesn’t really concern us. Instead
of receiving these e-mails on your Bold — and wasting both time and effort
to check them — you can filter them out. While in the BIS client, set up
filters to make your BlackBerry mailbox receive only those e-mails that you
care about. (Don’t worry; you’ll still receive all your e-mails on your main
computer.)
To create a simple filter that treats messages as urgent and forwards them to
your Bold, follow these steps. In this example, we’re setting a filter to mark
work-related messages as urgent.
1. Log on to the BIS client (refer to Figure 8-1).
2. Click the Filter icon for the desired e-mail account.
The Filter screen that appears shows a list of filters that have been
created. See Figure 8-7, which doesn’t have any filters yet.
3. Click the Click Here link.
The Add Filter screen appears, as shown in Figure 8-8.
4. Enter a name in the Filter Name text box.
The filter name can be anything you like. We’re using WorkUrgent.
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Figure 8-7:
Filter list
screen.
Figure 8-8:
Create a
filter for
your e-mail
here.
5. In the Apply Filter When drop-down list, choose the condition to place
on the filter:
• A High-Priority Mail Arrives: The filter applies only to urgent e-mail.
• Subject Field Contains: The Contains field is enabled (you can type
text in it). You can specify what keywords the filter will look for in
the subject field. Separate each entry with a semicolon (;).
• From Field Contains: The Contains field is enabled (you can type
text in it). You can type full addresses or part of an address. For
example, you can type [email protected] or just kao. Separate each
entry with a semicolon (;).
• To Field Contains: Similar to From Field Contains, enter e-mail
address(es).
• CC Field Contains: Similar to From Field Contains, enter e-mail
address(es).
If you need more conditions, just add filters. Each filter can have one
condition.
For this example, we select From Field Contains.
6. Specify the text in the Contains field.
See the details in the preceding step for what to enter in the Contains
field. Continuing this example, type in the domain of your work e-mail
address. For example, if your work e-mail address is [email protected]
com, enter XYZCo.com.
Chapter 8: You’ve Got (Lots of) E-Mail
7. Select one of the following options:
Forward Messages to Handheld: Select this radio button, and you can
then select either or both check boxes below it:
• Header Only: You want only the header of the e-mails that meets
the condition(s) you set in Steps 3, 4, and 5 to be sent to you. (A
header doesn’t contain the body of the e-mail — just who sent it,
the subject, and the time it was sent.) Choose this check box if you
get automated alerts, where receiving only the subject is sufficient.
• Level 1 Notification: Level 1 Notification is another way of saying
urgent e-mail. When you receive a Level 1 e-mail, it is bold in
Messages.
Do Not Forward Messages to Handheld: Any e-mail that meets the conditions you set in Steps 3, 4, and 5 aren’t sent to your BlackBerry.
8. Confirm your filter by clicking the Add Filter button.
You return to the Filter screen, where you can see your newly created
filter in the list.
If you have a hard time setting the criteria for a filter, just take a best guess,
and then check it by having a friend send you a test e-mail. If the test e-mail
doesn’t get filtered correctly, set the conditions until you get them right.
Searching through Messages Like a Pro
Searching is a function you probably won’t use every day, but when you run
a search, you usually need the information fast. Take a few minutes here to
familiarize yourself with general searching.
The BlackBerry Messages application provides three ways to search through
your messages. Two of the three ways are specific, and one is a broad search:
✓ Search by sender or recipient: Specific. This method assumes that you
already know the sender or recipient.
✓ Search by subject: Specific. This approach assumes that you already
know the subject.
✓ General search: Broad. You don’t have a specific assumption.
You can search through anything listed in the messages list. This means that
you can search through SMS and voice mail as well as e-mail.
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Searching by sender or recipient
Search by sender or recipient when you’re looking for a specific message
from a specific person. For example, suppose your brother constantly sends
you e-mail (which means your message list has many entries from him).
You’re trying to locate a message he sent you approximately two weeks ago
regarding a fishing trip location. You scrolled down the message list, but you
just can’t seem to find that message. Or maybe you want to find a message
you sent to Sue but can’t lay your hands on it.
To find a message when you know the sender or recipient, follow these steps:
1. Open the Messages application.
2. In the message list, highlight a message that you sent to or received
from that particular person.
The choice you get in the next step depends on whether you highlighted
a sent message or a received message.
3. Press the Menu key, and then select one of these options:
• To search for a message from someone specific: Because that certain someone sent you the message, choose Search Sender.
• To search for a message to someone specific: Because you sent that
certain someone the message, choose Search Recipient.
This starts the search. Any results appear onscreen.
Searching by subject
Search by subject when you’re looking for an e-mail titled by a specific subject that you already know. As is the case when running a search by sender or
recipient, first scroll to an e-mail that bears the same subject you’re searching for. Then follow these steps:
1. Open the Messages application.
2. In the message list, highlight an e-mail titled by the specific subject
you’re searching for.
3. Press the Menu key, and then select Search Subject.
The search starts, and the results appear onscreen.
Chapter 8: You’ve Got (Lots of) E-Mail
Running a general search
A general search is a broad search from which you can perform keyword
searches of your messages. To run a general search, follow these steps:
1. Open the Messages application.
2. In the message list, press the Menu key, and then select Search.
3. In the Search screen that appears, fill in your search criteria (see
Figure 8-9).
Figure 8-9:
The Search
screen in
Messages.
The search criteria for a general search follow:
• Name: This is the name of the sender or recipient to search by.
• In: This is related to the Name criterion. Use this drop-down list to
indicate where the name may appear, such as in the To or Cc field.
From the drop-down list, your choices are From, To, Cc, Bcc, and
any address field.
• Subject: This is where you type some of or all the keywords that
appear in the subject.
• Message: Here, you enter keywords that appear in the message.
• Service: If you set up your BlackBerry to receive e-mail from more than
one e-mail account, you can specify which e-mail account to search.
• Folder: This is the folder in which you want to perform the search.
Generally, you should select All Folders.
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• Show: This drop-down list specifies how the search result will
appear: namely, whether you want to see only e-mails that you sent
or e-mails that you received. From the drop-down list, your choices
are Sent and Received, Received Only, Sent Only, Saved Only, Draft
Only, and Unopened Only.
• Type: This drop-down list specifies the type of message that you’re
trying to search for: e-mail, SMS, or voice mail. From the dropdown list, your choices are All, E-mail, E-mail with Attachments,
PIN, SMS, Phone, and Voice Mail.
From the Search screen shown in Figure 8-9, you can have multiple
search criteria or just a single one. It’s up to you.
4. Press the Menu key, and then select Search to launch your search.
The search results appear onscreen.
You can narrow the search results by performing a second search on the initial results. For example, you can search by sender, and then narrow those hits
by performing a second search by subject.
You can also search by sender or recipient when you’re looking for a specific
message from a specific person. Scroll to an e-mail that bears the specific
sender or recipient. Press the Menu key, and select Search Sender or Search
Recipient. If the e-mail that you highlighted is an incoming e-mail, you’ll see
Search Sender. If the e-mail is outgoing, you’ll see Search Recipient.
Saving search results
If you find yourself re-searching with the same criteria over and over, you
may want to save the search, and then reuse it. Here’s how:
1. Follow Steps 1–3 in the preceding section for an outgoing e-mail search.
2. Press the Menu key, and then select Save.
The Save Search screen appears, from which you can name your search
and assign it a shortcut key. See Figure 8-10.
3. In the Title field, enter a name.
The title is the name of your search, which appears on the Search
Results screen.
4. Scroll to the Shortcut Key field, press the trackball, and select a letter
from the drop-down list.
You have ten letters to choose from.
5. Confirm your saved search by pressing the Menu key, and selecting Save.
Chapter 8: You’ve Got (Lots of) E-Mail
Figure 8-10:
Name your
search and
assign it a
shortcut
key.
Reusing saved searches
Right out of the box, your BlackBerry comes with five saved search results.
Any new saved result will make your search that much more robust.
Follow these steps to see all saved search results:
1. Open the Messages application.
2. In the message list, press the Menu key, and select Search.
3. Press the Menu key, and then select Recall.
The recall screen opens, and you can see the five preloaded search
shortcuts, as well as any searches you saved, as shown in Figure 8-11.
Figure 8-11:
The Recall
screen,
showing
default
search hot
keys.
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To reuse one of the saved search results, simply select a desired search from
the list, press the Menu key, and select Search.
If you have multiple e-mail accounts set up, you can set up a search shortcut
so that you view only one specific account. For example, say you have your
personal e-mail and your small business e-mail accounts both set up on your
BlackBerry. In the Message application, you see e-mails from both, which can
be overwhelming at times. From the general Search screen (refer to Figure 8-9),
set the Service drop-down list to the one you want, and follow the preceding
steps to save the search and assign a shortcut key. The next time you want to
see only a certain account, you can get to it in an instant!
Long Live E-Mail
No closet has unlimited space, and your BlackBerry e-mail storage has
limits, too. You’ve likely pondered how long your e-mails are kept in your
BlackBerry. (The default is 30 days. Pshew.) You can choose several options:
from 15 days to forever (well, for as long as your BlackBerry has enough
space for them).
Because any message you save is kept for as long as you want, a good way to
make sure that you don’t lose an important message is to save it.
To change how long your e-mails live on your BlackBerry, follow these steps:
1. Open the Messages application.
2. Press the Menu key, and select Options.
3. Select General Options.
4. Scroll to the Keep Messages option, and then press the trackball.
5. From the drop-down list that appears, choose the time frame that you
want, and then press the trackball:
• Forever: If you choose Forever, you’ll seldom need to worry about
your e-mails being automatically deleted. On the downside,
though, your BlackBerry will eventually run out of memory. At
that point, you must manually delete some e-mails to free space to
accept new e-mails.
A good way to archive your e-mail is to back up your e-mails by
using BlackBerry Desktop Manager. See Chapter 18 for more on
backing up your BlackBerry on your PC.
Chapter 8: You’ve Got (Lots of) E-Mail
• Time option: If you choose a time option, any message older than
that time frame is automatically deleted from your BlackBerry the
next time you reboot your BlackBerry. However, the message will
be deleted only on your BlackBerry — even if you turn on e-mail
reconciliation — because these deletions are only on the device.
6. Confirm your changes by pressing the Menu key. and then selecting
Save.
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Chapter 9
Too Cool for E-Mail
In This Chapter
▶ Sending PIN-to-PIN messages
▶ Using SMS and MMS
▶ Setting up and using IM
▶ Figuring out messaging etiquette
Y
our BlackBerry is primarily a communication tool, with e-mail messages
and phone conversations as the major drivers. It’s a wonderful technology, but sometimes, another means of communication is more appropriate.
For instance, e-mail isn’t the tool of choice for instant messaging — most
people would find that method slow and cumbersome. Nor is e-mail the best
tool to use when you want to alert someone to something.
Your BlackBerry offers some less-obvious ways to communicate — ways that
may serve as the perfect fit for a special situation. In this chapter, you get the
scoop on PIN-to-PIN messaging, messaging using the BlackBerry Messenger
and text messaging (also known as Short Messaging Service, or SMS). We also
give you tips on how to turn your BlackBerry into a lean (and not-so-mean)
instant messaging (IM) machine.
Sending and Receiving
PIN-to-PIN Messages
PIN-to-PIN messaging is based on the technology that underpins two-way
pager systems. Unlike sending a standard e-mail, when you send a BlackBerry
PIN-to-PIN message, the message doesn’t venture outside the RIM infrastructure in search of an e-mail server and (eventually) an e-mail inbox. Instead,
it stays solidly in the RIM world, where it is shunted through the recipient’s
network provider until it ends up on the recipient’s BlackBerry.
So, when you use PIN-to-PIN messaging, that’s another way of saying one
BlackBerry to another BlackBerry.
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PIN stands for personal identification number (familiar to anyone who’s ever
used an ATM) and refers to a system for uniquely identifying your device.
Here’s the neat part. According to RIM (Research In Motion), the message
isn’t saved anywhere in this universe except on the one device that sends
the PIN message and the other device that receives it. Compare that with an
e-mail, which is saved in at least four separate locations (the mail client and
e-mail servers of both sender and recipient), not to mention all the system’s
redundancies and backups employed by the server. Think of it this way: If
you whisper a little secret in someone’s ear, only you and that special someone know what was said. In a way, PIN-to-PIN messaging is the same thing,
with one BlackBerry whispering to another BlackBerry. Now, that’s discreet.
If you tend to read the financial newspapers — especially the ones that cover
corporate lawsuits extensively — you’ll know that there’s no such thing as
privacy in e-mail. PIN-to-PIN messaging, in theory at least, is as good as the old
Code of Silence. Now, is such privacy really an advantage? You can argue both
sides of the issue, depending on what you want to use PIN-to-PIN messaging for.
Basically, if you like the idea that your communications can be kept discreet, PINto-PIN messaging has great curb appeal. If you don’t care about privacy issues,
though, you still may be impressed by PIN-to-PIN messaging’s zippy nature. (It
really is the Ferrari of wireless communication — way faster than e-mail.)
The Cone of Silence in an enterprise environment has always been a thorny
issue to companies that have strict regulatory requirements. As expected,
RIM addressed this issue with a new feature to later operating systems allowing BlackBerry Enterprise Server (BES) administrators to flip a flag, forcing
the device to forward all PIN-to-PIN messages to the BES server. Third-party
applications are also available now that a company can install on the device to
report PIN-to-PIN messages.
Getting a BlackBerry PIN
When you try to call somebody on the telephone, you can’t get far without a
telephone number. As you may expect, the same principle applies to PIN-toPIN messaging: no PIN, no PIN-to-PIN messaging.
In practical terms, you need the PIN of any BlackBerry you want to send a PIN
message to. (You also need to find out your own PIN so that you can hand it
out to folks who want to PIN-message you.)
Earth you’d give your PIN to somebody. Here’s the difference: Unlike a PIN for
an ATM account, this PIN isn’t your password. In fact, this PIN doesn’t give
anybody access to your BlackBerry or do anything to compromise security.
It’s simply an ID; think of it like a phone number.
Chapter 9: Too Cool for E-Mail
A little bit of RIM history
Sometime during the last millennium, Research
In Motion (RIM) wasn’t even in the phone business. Before BlackBerry became all the rage
with smartphone features, RIM was doing a tidy
little business with its wireless e-mail.
with no delay. (No one wants a paging system
that moves at turtle speed when you can get
one that moves like a jack rabbit, right?)
Back then, RIM’s primitive wireless e-mail service was served by network service providers
on a radio bandwidth: DataTAC and Mobitex
networks. These were separate from a typical
cellphone infrastructure’s bandwidth.
Several interesting facts followed from RIM’s
initial decision. Of note, most cellphone users in
New York City were left without service during
the 9/11 disaster. the entire cellphone infrastructure in New York and surrounding areas
was overwhelmed when faced with too many
people trying to use the bandwidth available.
RIM devices at that time already had PIN-toPIN messaging. This type of messaging is akin
to a pager, where a message doesn’t live in a
mailbox but is sent directly to the BlackBerry
However, one communication device continued
to work during that stressful time: RIM’s PINto-PIN messaging kept the information flow
going.
The cautious side of you may wonder why on Here are three quick paths to
PIN enlightenment:
✓ From the Help screen: You can find the PIN for any device right there on
its Help screen. Open the Help screen by pressing Alt+Num+H.
✓ From the Message screen: Send your PIN from the Message screen with
the help of a keyword. When you type a preset word, your BlackBerry
replaces what you type with a bit of information specific to your device.
Sound wacky? It’s actually easier than it sounds.
a. Compose a new message.
Chapter 8 gives you the basics on the whole e-mail message and
messaging thing, if you need a refresher.
b. In the subject or body of your message, type mypin and add a space.
See the left side of Figure 9-1.
As soon as you type the space, mypin is miraculously transformed
into your PIN in the format pin:your-pin-number, as shown
in the right side of Figure 9-1. Isn’t that neat? Note: Case doesn’t
matter here.
mypin isn’t the only keyword that RIM predefines for you. mynumber
and myver give you the phone number and OS version, respectively, of
your BlackBerry Bold.
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✓ From the Status screen: You can also find your PIN on the Status screen.
Display the Status screen by choosing the following links in succession,
starting from the Home screen: Settings, Options, and Status. Use the
trackball to highlight and click the link. Figure 9-2 shows a typical Status
screen. (The PIN is fifth on the list of items shown.)
Figure 9-1:
Type a
keyword
(left), add a
space, and
the keyword
gets translated (right).
Figure 9-2:
Find your
PIN on
the Status
screen.
Assigning PINs to names
So, you convince your BlackBerry-wielding buddies to go to the trouble of
finding out their PINs and passing said PINs to you. Now the trick is finding
a convenient place to store your PINs so that you can use them. Luckily for
you, you have an obvious choice: BlackBerry Contacts. And RIM, in its infinite
wisdom, makes storing such info a snap. To add a PIN to someone’s contact
info in Contacts, do the following:
1. From the BlackBerry Home screen, select Contacts.
Contacts opens.
Chapter 9: Too Cool for E-Mail
2. Highlight a contact name, press the Menu key, and then select Edit.
The Edit Contact screen for the contact name you selected makes an
appearance.
3. On the Edit Contact screen, scroll down to the PIN field (as shown in
Figure 9-3).
4. Type the PIN.
5. Press the Menu key, and then select Save.
The edit you made for this contact is saved.
Figure 9-3:
Add a
contact’s
PIN info
here.
It’s that simple. Of course, it’s even easier if you think ahead and enter the
PIN information you have when you set up your initial contact info (by using
the New Contact screen), but we understand that a PIN isn’t the kind of information people carry around.
If all this talk about New Contact screens and Edit Contact screens doesn’t
sound familiar, check out Chapter 4, which covers the Contacts application in
more detail.
Sending a PIN-to-PIN message
PIN-to-PIN just means from one BlackBerry to another.
Sending a PIN-to-PIN message is no different than sending an e-mail. Here’s
how:
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1. From the BlackBerry Home screen, select Contacts.
2. In Contacts, highlight a contact name, and then press the Menu key.
If a contact has a PIN, you see a menu item titled PIN <contact name>.
Say, for example, you have a contact named Dante Sarigumba. When
you highlight Dante Sarigumba in the list, and then press the Menu key,
the menu item PIN Dante Sarigumba appears as an option, as shown in
Figure 9-4.
3. Select PIN <contact name> from the menu.
The ever-familiar New Message screen, with the PIN of your buddy
already entered as an address, makes an appearance.
4. Enter the rest of text fields — subject, message, and signing off — just
as you would with an e-mail.
Figure 9-4:
Send a PIN
message
via your
Contacts.
Alternatively, if you know the PIN, you can also type it directly. Here’s how:
1. From the BlackBerry Home screen, select Messages.
The Messages application opens.
2. Press the Menu key, and then select Compose PIN.
The ever-familiar New Message screen makes an appearance.
3. In the To field, enter the PIN, and then press the trackball.
You just added a recipient in the To field.
4. Add a subject line and the message, and then sign off just like you
would in an e-mail.
Chapter 9: Too Cool for E-Mail
Unlike e-mails, when you send a PIN-to-PIN message, you can tell almost
instantly whether the recipient got your message. Viewing the Message list,
you see a letter D — which means delivered — on top of the check mark next
to the PIN-to-PIN message you sent.
Because of the nature of PIN-to-PIN messaging (the conspicuous lack of a
paper trail, as it were), companies can disable PIN-to-PIN messaging on your
BlackBerry device. (No paper trail can mean legal problems down the road —
can you say Sarbanes-Oxley?)
Receiving a PIN-to-PIN message
Receiving a PIN-to-PIN message is no different than receiving a standard
e-mail. You get the same entry into your Messages list for the PIN-to-PIN message, and the same screen appears when you open the message.
By default, your BlackBerry vibrates to alert you, but you can change this
in Profiles. (Check out Chapter 3 for more details on changing your profile.)
When you reply to the message, the reply is a PIN-to-PIN message as well.
Keeping in Touch, the SMS/MMS Way
Short Messaging Service (also known as SMS, or text messaging) is so popular that you probably have seen TV shows asking for your feedback via
SMS. Multimedia Messaging Service (MMS) is a much later evolution of SMS.
Rather than a simple text message, you can also send someone an audio or a
video clip.
How short is short? The maximum size per message is about 160 characters. If
you send more than that, it gets broken down into multiple messages.
SMS is an established technology (not a new and unproven thing, in other
words) that’s been popular for years in Europe and Asia.
Text messaging does pose a challenge for beginners. It isn’t tough; it’s just
cumbersome to type the letters on a small keyboard and keep up with the conversation. Also, you need to know the trends and options for text messaging.
In-the-know folks use abbreviations that may be difficult for you to understand
in the beginning, so don’t dive in without your oxygen tank.
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A quick preparation goes a long way toward avoiding being labeled “uncool”
when it comes to your SMS syntax. The upcoming sections help smooth your
path a bit by filling you in on the basics of SMS-speak.
Using shorthand for speedy replies
On a regular cellphone, three letters share a single key. Typing even a single
paragraph can be a real pain.
Human ingenuity prevails. Abbreviations cut down on the amount of text you
need to enter. Texting (short for “text messaging”) language is quite hip, especially among the 14–18-year-old set. Veteran text messagers (the hip ones,
at least) can easily spot someone who’s new to SMS technology by how that
person doesn’t use the right lingo — or use such lingo incorrectly.
Awhfy?
In text messaging, the challenge lies in using abbreviations to craft a sentence
with as few letters as possible. Because text messaging has been around for
a number of years, plenty of folks have risen to this challenge by coming up
with a considerable pool of useful abbreviations. Don’t feel that you have to
rush out and memorize the whole shorthand dictionary at once, though.
Like with mastering a new language, start out with the most commonly used
words or sentences. When you become familiar with those, slowly gather in
more and more terms. In time, the language will be second nature.
Table 9-1 gives you our take on the most common abbreviations, which are
enough to get you started. With these under your belt, you can at least follow
the most important parts of an SMS conversation. Feel free to check out the
Web site associated with this book (www.blackberryfordummies.com) for
a more comprehensive list of shorthand abbreviations.
Showing some emotion
Written words can get folks into trouble every now and then; the very same
words can mean different things to different people. A simple example is the
phrase, “You’re clueless.” When you speak such a phrase (with the appropriate facial and hand gestures), your friend knows (you hope) that you’re teasing and that it’s all a bit of fun. Write that same phrase in a text message, and,
well, you may get a nasty reply in return — which you then have to respond
to, which prompts another response, and soon enough, you’ve just ended a
seven-year friendship.
Chapter 9: Too Cool for E-Mail
Table 9-1
Shorthand
SMS Shorthand and Its Meanings
Meaning
Shorthand
Meaning
2D4
To die for
CUL8R
See you later
2G4U
Too good for you
CUS
See you soon
2L8
Too late
F2F
Face to face
4E
Forever
FC
Fingers crossed
4YEO
For your eyes only
FCFS
First come, first served
A3
Anytime, anywhere, anyplace
FOAF
Friend of a friend
AFAIK
As far as I know
FWIW
For what it’s worth
ASAP
As soon as possible
GAL
Get a life
ASL
Age, sex, location
GG
Good game
ATM
At the moment
GR8
Great
ATW
At the weekend
GSOH
Good sense of humor
AWHFY
Are we having fun yet?
H2CUS
Hope to see you soon
B4
Before
IC
I see
BBFN
Bye-bye for now
IDK
I don’t know
BBL
Be back later
IMHO
In my honest opinion
BBS
Be back soon
IMO
In my opinion
BCNU
Be seeing you
IOU
I owe you
BG
Big grin
IOW
In other words
BION
Believe it or not
KISS
Keep it simple, stupid
BOL
Best of luck
LOL
Laughing out loud
BOT
Back on topic
OIC
Oh, I see
BRB
Be right back
RUOK
Are you okay?
BRT
Be right there
W4U
Waiting for you
BTW
By the way
W8
Wait
CMON
Come on
WTG
Way to go
CU
See you
TOM
Tomorrow
SMS is akin to chatting, so emoticons show what you mean when you write
“You’re clueless.” (I’m joking! I’m happy! I’m mad!) These cutesy codes help
you telegraph your meaning in sledgehammer-to-the-forehead fashion.
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We’re talking smileys here — those combinations of keyboard characters
that, when artfully combined, resemble a human face. The most popular
example — one that you’ve probably encountered in e-mails from especially
chirpy individuals — is the happy face, which (usually at the end of a statement) conveys good intentions or happy context, like this :). (Tilt your head
to the left to see the face.)
Table 9-2 shows you the range of smiley choices. Just remember that smileys
are supposed to be fun. They could be the one thing you need to make sure
that your “gently teasing remark” isn’t seen as a hateful comment. Smileys
help, but if you aren’t sure if what you’re about to send can be misconstrued
even with the help of the smileys, just don’t send it.
Table 9-2
Smileys and Their Meanings
Smiley
Meaning
Smiley
Meaning
:)
Happy, smiling
:(
Sad, frown
:-)
Happy, smiling, with nose
:-(
Sad, frown, with nose
:D
Laughing
:-<
Super sad
:-D
Laughing, with nose
:’-(
Crying
:’-)
Tears due to laughter
:-O
Yell, gasped
:-)8
Smiling with bow tie
:[email protected]
Scream, what?
;)
Winking
:-(o)
Shouting
;-)
Winking, with nose
|-O
Yawn
O:-)
I’m an angel (male)
:----(
Liar, long nose
O*-)
I’m an angel (female)
%-(
Confused
8-)
Cool, with sunglasses
:-|
Determined
:-!
Foot in mouth
:-()
Talking
>-)
Evil grin
:-ozz
Bored
:-x
Kiss on the lips
@@
Eyes
(((H)))
Hugs
%-)
Cross-eyed
@>--;--
Rose
|@@|
Face
:b
Tongue out
#:-)
Hair is a mess
;b
Tongue out with a wink
&:-)
Hair is curly
:-&
Tongue tied
$-)
Yuppie
-!-
Sleepy
:-($)
Put your money where
your mouth is
<3
Heart, or love
<(^(oo)^)>
Pig
Chapter 9: Too Cool for E-Mail
Shorthand and smileys may not be appreciated in business. Use them
appropriately.
Sending a text message
After you have the shorthand stuff and smileys under control, get your fingers pumped up and ready for action: It’s message-sending time! Whether it’s
SMS or MMS, here’s how it’s done:
1. From the BlackBerry Home screen, select Contacts.
2. In Contacts, highlight a contact who has a cellphone number, press
the Menu key, and select SMS (or MMS) <contact name> from the
menu that appears.
SMS works only on mobile phones.
The menu item for SMS or MMS is intelligent enough to display the name
of the contact. For example, if you choose John Doe, the menu item
reads SMS John Doe or MMS John Doe, as shown in Figure 9-5. (Note
the space for entering your text message, right underneath the screen
heading.)
Figure 9-5:
Start your
text
message
here.
3. If you choose MMS, browse from your multimedia folders, and select
the audio or video file you want to send.
When choosing MMS, this extra step allows you to choose the multimedia file, which is the only difference from composing SMS.
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4. Type your message.
Remember that shorthand business? You should start taking advantage
of it the first chance you get. (Practice makes perfect.)
5. Press the trackball, and then select Send from the menu that appears.
Your message is sent on its merry way.
Viewing a message you receive
If you have an incoming SMS or MMS message, you get a notification just like
you do when you receive an e-mail. Also, like e-mail, the e-mail icon at the top
of the Home screen indicates a new message. Viewing SMS and MMS is the
same as reading an e-mail. The basic run-through is as follows:
1. Open Messages.
2. Scroll and highlight the unread message.
3. Press the trackball.
Bob’s your uncle: The message appears onscreen.
Customize how your BlackBerry notifies you when you receive an SMS. Look
for customizing your profile section in Chapter 3 for more details.
Always Online Using Instant Messaging
Real-time (as they happen) conversations with your friends over the Internet
are easier with IM. IM allows two or more people to send and receive messages over the Internet. It all started with pure text messages and evolved
into a rich medium involving voice and even video conversation in real time.
IM may not be available on your BlackBerry Bold. Service providers choose
whether to include it. (Most providers, however, do support it for the
BlackBerry Bold.) You can add IM to your BlackBerry even if it didn’t come
with it.
1. Open your browser.
2. Go to http://mobile.blackberry.com.
3. Navigate to IM & Social Networking.
Here, you’ll find download links for all the free applications for the popular IM networks and also a download link for BlackBerry Messenger.
(This chapter also covers BlackBerry Messenger.)
Chapter 9: Too Cool for E-Mail
Messaging etiquette and a few words of caution
Here are some commonsense messaging rules
as well as a few words of caution. Even if you’re
new to messaging, being a neophyte doesn’t
give you license to act like a jerk. Play nice and
take the following pointers to heart:
✓ Use smileys to avoid misunderstandings.
Read more about emoticons and smileys
earlier in this chapter.
✓ Don’t ever forward chain letters. We mean
it. Never.
✓ If you need to forward a message, check
the entire message content first. Make
sure nothing offends the recipient.
✓ Some things in this world need to be said
face to face, so don’t even think of using
messaging for it. Ever try dumping your girlfriend or boyfriend over the phone? Guess
what? Using messaging is far worse.
✓ Keep your tone gender neutral. Some messages that are forwarded through e-mails
are inappropriate to the opposite sex.
✓ Capital letters are as rude as shouting, so
DON’T USE THEM.
✓ Know your recipient. A newbie might not
easily grasp smileys and shorthand at first,
so act accordingly. (Read more about shorthand earlier in this chapter.)
✓ Don’t reply to any message when you’re
angry. You can’t unsend a sent message.
It’s better to be prudent than sorry.
✓ Don’t gossip or be rude. Beware! Your messages can end up in the wrong hands and
haunt you in the future.
✓ Easy does it. No documented evidence
reveals the deleterious effects (physical or psychological) of too much texting. However, don’t text as if you want to
enter the books as the first recorded case
of Instantmessagingitis. As your greatgrandma would tell you, too much of anything is bad for you. It’s easy to lose track of
time when IMing.
✓ Drive safely. Tuck away your BlackBerry
whenever you’re in the driver’s seat.
Chatting using IM rules
When you’re IMing — that’s right; it’s a verb — you can tell lots of things:
✓ When someone’s typing a message to you
✓ Whether your buddies are online
✓ When your buddies are away from their computers
✓ When your buddies are simply too busy to be interrupted at the moment
IM adds a totally different slant on long-distance communication, opening a
wide array of possibilities — possibilities that can be used for good (team
collaboration) or ill (mindless gossip), depending on the situation.
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As you may expect, IM is great for both personal and business applications.
Whether you’re maintaining friendships or working to create new ones, IM is
definitely one powerful tool to consider adding to your social-skills toolbox.
Instant messaging on your BlackBerry
Most network providers dish out the three most popular IM services to their
BlackBerry customers:
✓ Google Talk
✓ Yahoo! Messenger
✓ Windows Live Messenger
Those three IM programs aren’t the only popular ones. Here are a few more:
✓ AOL Instant Messenger
✓ ICQ Instant Messenger
✓ iChat AV (on the Macintosh)
✓ Jabber (open source)
If you’re using an IM network that isn’t preloaded, you can always check the
RIM Web site to download the applications: mobile.blackberry.com. On
this page, go to IM and Social Networking. The list of IM applications should
be listed on the next page with a link for download.
IM basics: What you need
Assuming that you have the IM application available on your BlackBerry, you
just need two things to start using the standard four IM programs:
✓ User ID
✓ Password
Getting a user ID/password combo is a breeze. Just go to the appropriate
registration Web page (from the following list) for the IM application(s) you
want to use. Using your desktop or laptop machine for signing up is easier
and faster.
✓ Google Talk
www.google.com/accounts/NewAccount?service=talk
✓ AOL Instant Messenger (AIM)
https://reg.my.screenname.aol.com/_cqr/registration/initRegistration.psp
Chapter 9: Too Cool for E-Mail
✓ ICQ
www.icq.com/register
✓ MSN Live Messenger
http://messenger.msn.com/download/getstarted.aspx
✓ Y! Messenger
http://edit.yahoo.com/config/eval_register?.src=pg&.done=http://
messenger.yahoo.com
Given the many IM network choices available, your friends are probably
signed up on a bunch of different networks. You might end up having to sign
up for multiple networks if you want to reach them all via IM.
Going online with IM
After you obtain the user ID/password combo for one (or more) of the IM
services, you can use your BlackBerry to start chatting with your buddies by
following these steps:
1. From the BlackBerry Home screen, select the IM application of your
choice.
To illustrate how to do this, we use Google Talk. An application-specific
logon screen shows up for you to sign on, similar to the one shown in
Figure 9-6. It’s straightforward, with the standard screen name or ID line
and password line.
2. Enter your screen name/ID and password.
Figure 9-6:
Logon
screen for
Google Talk.
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3. (Optional) If you want, select the Remember Password check box.
Also if you want, select the Automatically Sign Me In check box.
We recommend that you select this check box to save time but also set
your handheld password to Enabled so that security isn’t compromised.
Refer to Chapter 3 if you need a refresher on how to enable passwords
on your BlackBerry.
When the Remember Password check box is enabled, the ID/password
information is pre-entered the next time you come back to this screen.
(Um, that is, you don’t have to type this stuff every time you want to IM.)
The Automatically Sign Me In check box turns on and off sign-in when
your BlackBerry Bold is powered up. This is helpful if you have a habit
of turning off your BlackBerry periodically.
4. Press the trackball, and then select Sign In.
At this point, IM tries to log you on. This can take a few seconds, during
which time the screen reads Sending request to AOL or Sending
request to Yahoo! or Sending request to ICQ while it’s in this
phase. After you’re logged on, a simple listing of your contacts, or buddies, appears onscreen.
5. Select the person you’d like to chat with.
A menu appears, listing various things you can do. Features could differ
a little bit for each IM application, but for Google Talk, here’s a sample of
what you can do:
• Start Chat
• Send File
• Add a Friend
• Rename
• Remove
• Block
6. Select the action you’d like.
Adding a contact/buddy
Before you can start chatting with your buddies, you need to know their
user IDs:
Luckily for you, you don’t need to search around for IDs every time you want
to IM someone. You can store IDs as part of a contact list. Follow these steps:
Chapter 9: Too Cool for E-Mail
1. Starting within the IM service of your choice, press the Menu key.
2. Select Add a Friend, as shown in Figure 9-7.
The Add a Friend screen appears.
Figure 9-7:
Adding a
friend.
3. Enter the user ID of your contact on the Add a Friend screen.
4. Press the trackball.
IM is smart enough to figure out whether this contact has a valid user ID.
If the ID is valid, the application adds the ID to your list of contacts. The
buddy goes either to the Online or Offline section of your list, depending on whether your buddy is logged on. You’ll be warned if the ID you
entered isn’t valid.
Provider
Where You Get Someone’s User ID
AIM
Your friend or by searching AOL’s directory
Google Talk
The text before the @ sign in his or her Google e-mail
address
Yahoo!
The text before the @ sign in his or her Yahoo! e-mail
address
ICQ
Your friend’s e-mail or the ICQ Global Directory
MSN
MSN passport ID or Hotmail ID
Doing the chat thing
Suppose you want to start a conversation with one of your contacts (a safe
assumption, we think). When you send a message within the IM application,
you’re initiating a conversation. Here’s how:
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1. Log on to the IM application of your choice.
2. Select the person you want to contact.
A typical online chat screen shows up. The top portion lists old messages sent to and received from this contact. You type your message at
the bottom part of the screen.
3. Type your message.
4. Press the Enter key.
Your user ID and the message you just sent show up in the topmost (history) section of the chat screen. When you get a message, it’s added to
the history section so that both sides of your conversation stay in view.
Sending your smile
You can quickly add emoticons to your message (without having to remember all the character equivalents in Table 8-1). Follow these steps:
1. While you’re typing your message, press the Menu key.
2. From the menu that appears, select Show Symbols.
All the icons appear, as shown in Figure 9-8.
3. Select the emoticon you want.
The emoticon is added to your message.
Figure 9-8:
You can
choose from
many
smileys.
Chapter 9: Too Cool for E-Mail
Using BlackBerry Messenger
RIM has entered the IM horse race in the form of a spirited filly named (you
guessed it) BlackBerry Messenger. This application is based on the PIN-to-PIN
messaging technology described earlier in this chapter, which means that it
is mucho fast and quite reliable.
However, with BlackBerry Messenger, you can chat with only those buddies
who have a BlackBerry and also have PIN-to-PIN messaging enabled. The
application supports IM features common to many of the other applications,
such as group chatting and the capability to monitor the availability of other
IM buddies.
Running BlackBerry Messenger
You can access BlackBerry Messenger in the Applications folder from the
Home screen, as shown in Figure 9-9. The first time you run BlackBerry
Messenger, a welcome screen asks you to enter your display name. This
display name is the one you want other people see on their BlackBerry
Messenger.
Figure 9-9:
Launch
BlackBerry
Messenger
here.
You see a contact list the next time you open the application, as shown on
the left in Figure 9-10. (Okay, the picture here shows some contacts already
and in yours it should be empty, but we’ll show you how to populate it in a
minute.)
Pressing the Menu key lets you do these things, as shown on the right side of
Figure 9-10:
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Figure 9-10:
The
BlackBerry
Messenger
Contact list
(left) and
menu (right).
✓ Broadcast Message: Allows you to send a message to multiple contacts
in your BlackBerry Messenger. The messages appear as conversations in
the recipients’ BlackBerry Messenger.
✓ Start Group Chat: Initiate a group conversation. See the later section
“Starting a group conversation” for details.
✓ Add Contact: Add a new contact to BlackBerry Messenger. See the next
section.
✓ Add Group: Allows you to create custom groupings for your contacts.
This is helpful if you have a lot of contacts in your BlackBerry
Messenger. Simply select this menu item and an Add Group screen
shows up for you enter a new group name.
✓ Edit My Info: Customize your personal information and control how you
want others to see you from their BlackBerry Messenger Contacts list.
You can set the following (refer to Figure 9-11):
• Change your picture.
• Change your display name.
• Allow others to see the title of the song you’re currently listening to.
• Allow others to see that you’re currently using the phone.
• Enter a personal message that others could see.
• Set your time zone.
• Allow others to see your country and time zone information.
✓ Back Up Contacts List: Allows you to save your list of BlackBerry
Messenger contacts into the file system. The location defaults to the
media card, but the screen that follows after you select this option
allows you to select a different folder and enter a different name of the
backup file.
✓ Restore Contacts List: Allows you to restore your list of BlackBerry
Messenger contacts from the file you created from the Back Up Contacts
List.
Chapter 9: Too Cool for E-Mail
✓ Delete Backup Files: Select this option if you want to delete a backup
file. If you have multiple backups, this option allows you to choose
which file to delete.
✓ Options: Allows you to customize the behavior of your BlackBerry
Messenger.
Figure 9-11:
Set your
personal
information,
(left) top and
(right) rest
of Edit My
Info screen.
Adding a contact
With nobody in your contact list, BlackBerry Messenger is a pretty useless
item. Your first order of business is to add a contact to your list — someone
you know who
✓ Has a BlackBerry
✓ Is entered in your Contacts
✓ Has PIN-to-PIN messaging enabled
✓ Has a copy of BlackBerry Messenger installed on his or her device
If you know someone who fits these criteria, you can add that person to your
list by doing the following:
1. In BlackBerry Messenger, press the Menu key.
2. Select Add a Contact.
The Add Contact screen appears, listing actions related to adding a contact, as shown in the right of Figure 9-12.
The two top options in the list are the options you have to add a contact
in your BlackBerry Messenger.
You can scan your friend’s BlackBerry barcode:
a. On the same screen (left of Figure 9-12) but using your friend’s
BlackBerry, select the third option that says Show your invitation barcode to another BlackBerry. A barcode image similar to the right of
Figure 9-13 appears on your friend’s BlackBerry.
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b. On your BlackBerry Bold, select the second option, Scan invitation
barcode from another BlackBerry.
A Camera application appears for you to capture the barcode.
Once captured, it will immediately add the contact information to
your contact list.
The following steps show how to enter your contact directly from this
screen.
3. Start typing the name of the contact and select the name you want to
add to your BlackBerry Messenger contact list.
As you start entering letters of the name of the contact, a list of possible
contacts shows up, allowing you to quickly select it.
BlackBerry sends the request to the potential contact with the message
you see in Figure 9-13. You can edit this message.
Figure 9-12:
Many ways
to add a
contact
here (left)
and an
invitation
barcode
(right).
4. Type your message.
5. Select OK, and then select OK again in the screen that follows.
The application sends your request. As long as the person hasn’t
responded to your request, his or her name appears as part of the Pending
Contacts group, as shown in Figure 9-14. When your contact responds positively to your request, that name goes to the official contact list.
Starting a conversation
You can easily start a conversation with any of your contacts. Follow these
steps:
1. On the BlackBerry Messenger main menu, select the name in your
contact list.
A traditional chat interface opens, with a list of old messages at the top
and a text box for typing messages at the bottom.
2. Type your message.
Chapter 9: Too Cool for E-Mail
3. Press the Enter key.
Any messages you send (as well as any responses you get) are appended
to the history list at the top.
Figure 9-13:
Potential
contacts
are asked
before being
added.
Figure 9-14:
To-beapproved
contacts
are in the
Pending
Contacts
group.
Starting a group conversation
You can easily invite others to your BlackBerry Messenger conversation.
Follow these steps:
1. During a conversation, press the Menu key.
The BlackBerry Messenger main menu appears. This time, an Invite
option has been added.
2. Select Invite to Group Chat.
The Select Contacts screen opens, listing your BlackBerry Messenger
contacts who are currently available. On each contact, you can select
the check box to indicate that you want to invite that person to the chat.
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3. Select people by selecting the corresponding check boxes.
You can choose any number of people.
4. Select OK.
You’re back to the preceding conversation screen, but this time, the history list shows the contacts you added to the conversation. The newly
selected contact(s) can now join the conversation.
You can set a subject on your message. This is especially useful for group
conversations:
1. Press the Menu key while you’re in the conversation screen, and then
select Set Subject.
2. On the screen that follows, enter the subject, and then select OK.
The conversation screen is updated with the subject, as shown in
Figure 9-15.
Figure 9-15:
The
conversation
screen.
You can make your name appear snazzy by adding symbols, such as DanteJ
and YosmaC (see Figure 9-16):
1. On the BlackBerry Messenger screen, press the Menu key.
2. Select Edit My Info.
3. Press the menu key and select Add Smiley to choose the symbol you
want.
Taking control of your IM app
If you use IM frequently — and you tend to chat with many contacts at the
same time — your BlackBerry’s physical limitations may cramp your IM
Chapter 9: Too Cool for E-Mail
style. No matter whether you use AIM, Y! Messenger, ICQ, MSN Messenger, or
BlackBerry Messenger, it’s still slower to type words on the tiny keypad than
it is to type on your PC.
Do you just give up on the dream of IMing on the go? Not necessarily. The following sections show how you can power up your BlackBerry IM technique.
Figure 9-16:
Add
symbols to
your name
here.
Less is more
If you can’t keep up with all your buddies, your best bet is to limit your exposure. Take a whack at your contact list so that only your true buddies remain
as contacts whom you want to IM from your BlackBerry. Trimming your list is
easy. To delete a contact from your IM application, use the Delete option from
your BlackBerry Messenger main menu.
Deleting a contact or buddy from an IM application on your BlackBerry also
deletes it from the desktop or laptop computer version of the app. That’s
because the list of contacts is maintained at a central location — an IM server,
to be precise — and not on your BlackBerry.
Set up two accounts of your favorite IM application: one for your BlackBerry
and one for your desktop PC. By using these accounts separately, you can
limit the number of contacts you have on your BlackBerry and still maintain a
full-blown list of contacts on your desktop.
Less typing — use shorthand
Cut down your typing time. Don’t forget the shorthand described in Chapter
8. It’s widely used in IM as well as texting, so refer to Table 8-1 whenever
you can so that you can quickly respond. Before you know it, you’ll have
the abbreviations memorized and be using them with ease. Emoticons also
makes your conversation interesting. Always take them out of your toolbox.
Refer to Table 8-2 in Chapter 8 for the list of the most common ones.
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SMS versus connecting via the Web
SMS messages are short messages designed for cellphones. IM is a step up,
evolving from the Internet where bandwidth is no longer a concern. It provides
a better real-time conversation experience across distances. These two technologies evolved in parallel. As more people use IM, it becomes apparent that
this technology has a place in handheld devices, where mobility is an advantage. Some of the IM programs developed and used in the BlackBerry in the
past use SMS behind the scenes. And because your BlackBerry can connect to
the Internet, other programs use the Internet directly. These differences can
affect your monthly bill as well as your messaging experience. Read on.
If you don’t have unlimited SMS but have an unlimited data plan, be careful with
any third-party IM software. Make sure that it uses the Internet instead of SMS.
If it uses an SMS, you’ll incur charges for every message sent and received,
and most network providers charge 20 cents for every SMS message, which
can add up quickly and lead to a nasty surprise on your monthly bill.
Jive on
If you want to make sure that you won’t have text-messaging fees for using an IM client, check
out these IM programs:
✓ BeejiveIM (www.beejive.com/download/blackberry.htm): This one-time-fee
program connects directly to the Web instead of using SMS. It works with multiple IM networks and multiple accounts per network: AIM, Microsoft Live Messenger, Yahoo! Messenger,
Google Talk, ICQ, Jabber, and MySpace IM. This is one of the best options.
On their website, they have versions to support old BlackBerry devices, BlackBerry Storm, and
high-resolution screens. Download the version for high-resolution screens.
✓ Nimbuzz (www.nimbuzz.com): Nimbuzz supports many of the popular IM networks. It even
supports calls using the Skype network. And the best thing is that it’s free and doesn’t use
SMS.
✓ IM+ (www.shapeservices.com/eng/im/blackberry): If you don’t want to pay
annually, consider this service. IM+ asks only for a one-time fee and also supports Yahoo!,
MSN, AOL, ICQ, Google Talk, and Jabber networks. The best thing about IM+ is that it sends
messages by using the Internet rather than SMS, which is best suited for people who have
the unlimited data plan. You have to choose a version: The Regular version connects to BES.
(See Chapter 1 for details on BES.) BES is used by companies as a way of connecting the
BlackBerry platform to a corporate network and e-mail server. The WAP version allows a
personal BlackBerry to use the network provider’s WAP gateway to connect to the Internet.
The Shape Services Web site has a comprehensive FAQ list for details about the software.
Check out the Web site associated with this book (www.blackberryfordummies.com) for
updates regarding these (and other) recommendations.
Chapter 10
Surfing the Internet Wave
In This Chapter
▶ Using the BlackBerry Bold Browser to surf the Web
▶ Creating and organizing bookmarks
▶ Customizing and optimizing Browser
▶ Downloading and installing applications from the Web
▶ Browsers in business
I
t’s hard to believe that about 15 years ago, more folks didn’t have access
to the Internet than did. Today, you can surf the Web anytime and anywhere from a desktop computer, a netbook, or even a tiny mobile device such
as a PDA or a smartphone. Having said that, it should be no surprise that
your BlackBerry Bold has a Web browser of its own.
In this chapter, we show you how to use the BlackBerry Bold Browser. We
give you shortcuts and timesaving tips, including the coolest ways to make
pages load faster as well as a complete neat-freak’s guide to managing your
bookmarks.
And because your network service provider may also have its own custom
browser for you to use, we compare these proprietary browsers with the
default Bold Browser so you can decide which best suits your needs.
Kicking Up the Bold Browser
The BlackBerry Bold Browser comes loaded on your smartphone and
accesses the Web by a cellphone connection. Browser can be named differently, depending on how the service provider customizes it. Sometimes it’s
named BlackBerry Browser, Internet Browser, or most likely, just Browser. We
just use Browser to make things easier.
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Browser has multiple personalities:
✓ One that’s connected to your company’s BlackBerry Enterprise
Server (BES)
BES is a software application from RIM (Research In Motion) that companies can use to control and manage BlackBerry devices. The software
also allows your device to see your company’s network and connects to
your company’s databases.
If you’re a corporate BlackBerry user, your company administrator may
turn off or not install the other browsers except for the one that connects through the company’s BES.
✓ One that goes directly to your service provider’s network
This might be called by the network service provider’s brand name.
✓ A browser that uses a Wi-Fi connection
✓ A WAP browser
Wireless application protocol, or WAP, was popular in the 1990s when
mobile device displays were very limited and could display only five or six
rows of text. WAP lost its appeal with the advent of high-resolution screens.
The following sections get you started using Browser. After you get your feet
wet, we promise that you’ll be chomping at the bit to find out more!
Getting to Browser
Browser is one of the main applications of your device, with its Globe icon
visible right on the Home screen, as shown in Figure 10-1. In most cases, you
open Browser by scrolling to this icon and then pressing the trackball.
If Browser is your default browser, you can access it from any application
that distinguishes a Web address. For example, from Contacts, you can open
Browser by opening the link on the Web Page field. If you get an e-mail that
contains a Web address, just scroll to that link. The link is highlighted, and you
can open the page by pressing the trackball.
When you access Browser from another application, you don’t have to close
that application to jump to Browser. Just press the Alt key (to the left of the
Z key) and the Escape key (to the right of the trackball) at the same time to
open a pop-up screen with application icons. Use your trackball to highlight
the Browser icon; then press the trackball to launch Browser.
By default, accessing Browser by clicking a Web address or a Web link within
another application opens the Web page associated with that address. (In
Chapter 10: Surfing the Internet Wave
Figure 10-2, we’re opening Browser from the Messages application.) Opening
Browser by clicking its icon on the Home screen gives you a list of bookmarks.
Figure 10-1:
You can
open
Browser
from the
Home
screen.
Figure 10-2:
Open
Browser
from
Messages.
If you haven’t yet added bookmarks, the opening Browser screen looks like
Figure 10-3. You find out more about adding bookmarks later in this chapter.
Hitting the (air) waves
After you locate Browser, you’re ready to surf the Web. Here’s how:
1. Open Browser.
Unless the configuration is changed, BlackBerry Bold displays your bookmarks when you open Browser. If you don’t yet have any bookmarks or if
you want to go to a page that isn’t in your bookmarks, skip to Step 3.
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Figure 10-3:
Browser
with the
default
empty
Bookmarks
screen.
2. Press the Menu key and then select Go To.
3. Type a Web address, as shown in Figure 10-4.
4. Select OK.
The Web page appears. While the page is loading, progress is indicated
at the bottom of the screen.
Figure 10-4:
Opening a
Web page is
simple.
Unless you change its configuration (see Start Page in the section
“Configuring Browser”), BlackBerry displays your bookmarks when you open
Browser. And if you already have bookmarks, just press the Menu key and
then select Go To. For the lowdown on adding bookmarks, see upcoming section, “Bookmarking Your Favorite Sites.”
Chapter 10: Surfing the Internet Wave
When you see a phone number or an e-mail address on a Web page, you can
scroll to that information to highlight it. Then, pressing the trackball initiates a
phone call or opens a new e-mail message (depending on which type of link
you highlighted).
Navigating Web pages
Using Browser to navigate to a Web page is easy. Note that hyperlinks are
highlighted onscreen. To jump to a particular hyperlink, scroll to the highlighted link and press the trackball.
Here are a few shortcuts you can use while navigating a Web page:
✓ Move up and down one full display page at a time. Press 9 (down
arrow) or 3 (up arrow).
✓ Switch between full-screen mode and normal mode. Press the exclamation point ( ! ) key.
In full-screen mode, the BlackBerry doesn’t show anything extra (for
example, signals level) on the top portion of the display screen. Normal
mode is the default.
✓ Stop loading a page. Press the Escape key (the arrow key to the right of
the trackball).
✓ Go back to the previous page (if there is one). Press the Escape key
(the arrow key to the right of the trackball).
And don’t forget the Browser menu (press the Menu key). It has some useful
shortcuts, as shown in Figure 10-5.
Figure 10-5:
The
Browser
menu has
lots of good
stuff.
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Here are the Browser menu options:
✓ Help: Like the rest of BlackBerry applications, Help is always available
in the menu screen to display a quick guide.
✓ Page View: Appears only if you are in Column view. (See the upcoming
bullet.) This view allows you to see the page like you typically would on
a PC’s Internet browser. The compressed version of the Web page takes
up the entire screen first.
✓ Column View: The default view; it normally doesn’t appear as a menu
option. It shows up only if you are in Page view. With this view, the Web
page is displayed vertically, meaning that a wide Web page wraps down,
and you can use the trackball to scroll up and down the page.
✓ Zoom In/Out: Zooms in and out.
✓ Find: Locates and highlights text within the current page. Like any other
basic Find tool, choosing this option displays a prompt to enter the text
you want to find. After the initial search, a Find Next menu appears for
finding the next matching text.
✓ Select: Appears only if the trackball pointer is placed on text. Use this
feature to highlight text onscreen for copying.
✓ Stop: Appears only if you’re in the middle of requesting a page. Use Stop
to cancel such request. This is the same as pressing the Escape key.
✓ Copy: Appears if you have highlighted text. Selecting Copy copies the
highlighted text into memory so that you can use it later for pasting
somewhere else, such as in MemoPad.
✓ Full Image: Appears only if you highlight an image and only a portion of
the image is displayed onscreen.
✓ Save Image: Appears only if you highlight an image, allowing you to save
the image in the built-in memory or to an SD card.
✓ Home: The shortcut to your home page. The default home page can
vary from carrier to carrier, but to change it, follow these steps:
a. Open the Browser menu.
b. Choose Options➪Browser Configuration.
c. Change the Home Page Address field.
✓ Get Link: Appears if you have a highlighted link. Choosing this menu
item opens that page of the link.
The faster way to open a link is to press Enter.
✓ Go To: Opens a Web page when you enter a Web address and press the
trackball. As you enter more addresses, they are listed in the History portion of the screen so you don’t have to retype them. To find out how to
clear that list, see the “Cache operations” section, later in this chapter.
Chapter 10: Surfing the Internet Wave
✓ Back: Goes back to the preceding page you viewed. This menu item displays only if you have navigated to more than one Web page.
You can achieve the same function by pressing the Escape key (the
arrow key to the right of the trackball).
✓ Forward: Progresses one page at a time if you’ve gone back at least one
Web page in your browsing travels; otherwise, it isn’t a visible option.
✓ Recent Pages: Jumps to any of those Web pages when you highlight the
history page and press the Enter key twice. Browser can track up to
20 pages of Web addresses you’ve visited, which you can view on the
History screen.
✓ History: Displays a list of the Web pages you’ve visited and allows you
to jump back quickly to those pages. It’s grouped by date.
✓ Refresh: Updates the current page. This is helpful when you’re viewing a
page with data that changes frequently (such as stock quotes).
✓ Set Encoding: Specifies the encoding used in viewing a Web page. This
is useful when viewing foreign languages that use different characters.
Most BlackBerry users don’t have to deal with this and probably don’t
know what type of encoding a particular language could display.
When you try to open a Web page, indicators that show the progress of your
request appear at the bottom of the screen. The left screen in Figure 10-6
shows that Browser is requesting a page. The right screen of Figure 10-6
shows that you’ve reached the page and that the page is still loading.
Figure 10-6:
Requesting
a page (left),
and then
loading
(right) it.
The icons in the upper-right corner of both screens in Figure 10-6 are, from
right to left
✓ The rightmost arrow icon appears when Browser is processing or
receiving data.
✓ The bars to the left of the rightmost arrows show the strength of the network signals (the same signal indicators for phone and e-mail).
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✓ Your connection type also appears. In Figure 10-6, 3g means that the
connection is a third-generation network. (Chapter 1 gives you the
scoop on connection types.)
✓ The lock icon indicates whether you’re at a secure Web page. Figure 10-6
shows a nonsecure page. Whether a page is secure depends on the Web
site you’re visiting. If you’re accessing your bank, you most likely see the
secured icon (a closed lock). On the other hand, most pages don’t need
to be secure, so you see the unsecured icon (an open lock).
✓ The connection information icon to the left of the lock is a way for you
to know the data transferred between your BlackBerry Bold and the
network provider. In Browser, you should see a trackball pointer in the
screen, which is similar to a PC mouse pointer. Scroll the trackball until
the pointer hovers in the connection information icon, then press the
trackball. The next screen displays the connection information.
If you lose patience waiting for a page to load and want to browse somewhere
else, press the Escape key to stop the page from loading.
Saving a Web page address
Entering a Web address to view a page can get tedious. Fortunately, you can
return to a page without typing the same address. While you’re viewing a
Web page, simply use the Browser menu (shown in Figure 10-7) to save that
page’s address.
Figure 10-7:
Use the
Browser
menu to
save a
Web page
address.
Chapter 10: Surfing the Internet Wave
You can save a Web page address in a couple of ways:
✓ Page Address: This option allows you to view the Web address of the
current page through a pop-up screen, which presents you with two
options to act upon:
• Copy Address saves the page’s address on your BlackBerry
Clipboard and allows you to paste it somewhere else.
• Send Address is the same Send Address you see in the Browser
menu (as described in the next item).
✓ Send Address: Presents another screen so that you can choose whether
to send the address by
• E-mail (Chapter 8)
• MMS (Chapter 9)
• PIN (Chapter 9)
• SMS (Chapter 9)
✓ Save Page: Use this option to save the Web address of the current page
to Messages. A message appears with the Browser globe icon to indicate
that it’s a Web link, as shown in Figure 10-8. Scrolling to that entry and
pressing the trackball launches Browser and opens the page for your
viewing pleasure.
Saving a page to your message list has a different purpose than bookmarking a page. The page initially shows as unread in Messages, to
remind you to check back later.
Figure 10-8:
Save a Web
page link in
Messages.
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No place like Home
Changing your Home screen background is
a neat trick. You can use an image you have
saved in your Pictures list as the background
on your Home screen. Here’s how:
2. Scroll to and select the image you want to
set as your background.
3. Press the Menu key, and then select Set as
Home Screen Image.
1. From the Home screen, select the Media
icon, and then select Pictures.
The Pictures application opens.
Note: When you don’t have network coverage and you try to access a Web
page, you’re prompted to save your request. When you do, your request is
automatically saved in the message list. When you do have coverage later,
you can open the same Web page from the message list, with the content
loaded already!
Pressing a letter key while a menu appears selects the first menu item that
starts with that letter. Pressing the same letter again selects the next menu
item that starts with that letter.
Sending an address by e-mail
You can send a Web address to any recipient via an e-mail by using the Page
Address option from the Browser menu. For a more direct way, simply select
Send Address from the Browser menu while the Web page is displayed. If
you know right away that you’ll need to send an address to someone, save a
couple of clicks and use the more direct method.
Saving Web images
You can save images in JPEG, PNG, GIF, and BMP formats from a Web page.
Any saved image is kept in the Pictures application, which enables you to
view it later. To save an image, just click the image, and then select Save
Image from the menu that appears.
Chapter 10: Surfing the Internet Wave
Bookmarking Your Favorite Sites
You don’t have to memorize all the addresses of your favorite sites. Instead,
use BlackBerry Browser to keep a list of sites you want to revisit. In other
words, make a bookmark so that you can come back to a site quickly.
Adding and visiting a bookmark
Add a new bookmark this way:
1. Open Browser and go to the Web page you want to bookmark.
2. Select Add Bookmark from the Browser menu.
The menu is always accessible by pressing the Menu key.
3. (Optional) In the Add Bookmark dialog box, change the bookmark
name.
The name of the bookmark defaults to the Web site title and, in most
cases, is appropriate to use as the name. You always have the option to
change this name; refer to Modifying a bookmark in the following section.
4. In the Add Bookmark dialog box, navigate to the folder where you
want to save the bookmark.
The dialog box is shown in Figure 10-9. The default bookmark save folder
is BlackBerry Bookmarks, but you can save the bookmark in any folder
you create. To see how to create a bookmark folder, skip to the section,
“Adding a bookmark subfolder.”
5. Select Add.
Figure 10-9:
Name the
bookmark
and specify
where to
store it.
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Available offline
In the Add Bookmark dialog box is the Available
Offline check box. When that check box is
selected, you not only save a page as a bookmark, but you also cache it so you can see it
even when you’re out of range (like when you’re
stuck deep in a mountain cave). The next time
you click the bookmark, that page comes up
very fast.
We recommend making bookmarks available
offline to pages that don’t change from day
to day, such as search engines (for example,
Google).
Here’s how to go to a bookmarked page:
1. In Browser, select Bookmarks from the Browser menu.
You’re taken to the Bookmarks screen. From here, you can find all the
pages you bookmarked.
2. Select the bookmark for the page you want to visit.
Modifying a bookmark
You have the option of changing the attributes of existing bookmarks. Why
change? Say you bookmarked a couple of pages from the same Web site but
the author of the Web pages didn’t bother to have a unique title for each
page. While happily bookmarking pages, you didn’t bother to change the
name of the bookmark that defaults to the Web page title. Now you end up
with several bookmarks with the same name. But changing a bookmark is a
snap. Follow these steps:
1. From the Bookmarks screen (select Bookmarks from the Browser
menu), highlight the name of the bookmark you want to modify, press
the Menu key, and then select Edit Bookmark.
2. On the screen that follows, edit the existing name, the address the
bookmark is pointing to, or both.
3. Select Accept to save your changes.
Organizing your bookmarks
Over time, the number of your bookmarks will grow. And trying to find a certain site on a tiny screen can be tough. A handy work-around is to organize
Chapter 10: Surfing the Internet Wave
your bookmarks with folders. For example, you can group related sites in a
folder, and each folder can have one or more other folders inside it (subfolders). Having a folder hierarchy narrows your search and allows you to easily
find a site.
For example, your sites might fall into these categories:
✓ Reference
NY Times
Yahoo!
✓ Fun
Flickr
The Onion
✓ Shopping
Etsy
Gaiam
Adding a bookmark subfolder
You can add subfolders only to folders that are already listed on the
Bookmarks page. That is, you can’t create your own root folder. Your choices
for adding your first subfolder are under WAP Bookmarks or BlackBerry
Bookmarks.
Suppose you want to add a Reference subfolder within your BlackBerry
Bookmarks folder. Here are the quick and easy steps:
1. On the Bookmarks screen, highlight BlackBerry Bookmarks.
This is the parent of the new subfolder. In this case, the BlackBerry
Bookmarks folder will contain the Reference subfolder.
2. Press the Menu key, and then select Add Subfolder, as shown in
Figure 10-10.
You see a dialog box where you can enter the name of the folder. (We’re
using Reference.)
3. Type the folder name and select OK.
The Reference folder now appears on the Bookmarks screen (as shown
in Figure 10-11), bearing a folder icon.
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Renaming a bookmark folder
Although you can’t rename the root bookmark folders like BlackBerry
Bookmarks and WAP Bookmarks, the folders you create under them are fair
game. Renaming a bookmark folder that you created is as easy as editing a
bookmark. Follow these steps:
1. On the Bookmarks screen, highlight the name of the folder you want
to change.
2. Press the Menu key and select Rename Folder.
3. Type the name of the folder.
4. Select OK to save your changes.
Figure 10-10:
Add a
folder
here.
Figure 10-11:
The
Bookmarks
screen with
a new
subfolder.
Chapter 10: Surfing the Internet Wave
Moving a bookmark
If you keep going astray looking for a bookmark that you think exists in a particular folder but is instead in another, move that bookmark where it belongs.
Follow these steps:
1. Highlight the bookmark, press the Menu key, and select Move
Bookmark.
2. Use the trackball to move the bookmark to the location in the list
where you want it to appear.
3. After you find the right location, press the trackball.
Your bookmark is in its new home.
Cleaning up your bookmarks
Maybe you really like a site but eventually stop visiting it. Or maybe a site
disappears, and every time you click the bookmark, you get a 404 Not Found
error. Time for a little spring cleaning. From the Bookmarks screen, highlight
the name of the bookmark you want to delete. Press the Menu key and select
Delete Bookmark. It’s just that easy.
You can — repeat, can — clean up bookmarks wholesale by deleting a folder.
A word to the wise, though: All the contents of that folder will be deleted, so
purge with caution.
Exercising Options and Optimization
Techniques
Sure, Browser works out of the box, but folks have their own taste, right?
Look to Browser Options for attributes and features you can customize.
Press the Menu key and select Options. The Browser Options screen that
opens offers three main categories to choose from, as shown in Figure 10-12:
✓ Browser Configuration: A place to toggle Browser features
✓ General Properties: Settings for the general look and feel of Browser
✓ Cache Operations: Allows you to clear file caches used by Browser
If you feel speed-greedy after adjusting the options, see the sidebar “Speeding
up browsing,” later in this chapter.
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Figure 10-12:
The
Browser
Options
screen.
Configuring Browser
You can define browser-specific settings from the Browser Configuration
screen, which you access from the Browser Options screen. The customization items you can amend (shown in Figure 10-13) are as follows:
✓ Support JavaScript: JavaScript is a scripting language used heavily to
make dynamic Web pages. A Web page might not behave normally when
this option is turned off. This option is off by default.
✓ Allow JavaScript Popups: Most ad pages are launched as JavaScript
pop-ups. So, having this check box selected minimizes these ads.
Be aware, though, that some important pages are also displayed as
JavaScript pop-ups.
Note: This option shows up if you select the Support JavaScript check
box.
✓ Prompt to enable JavaScript Popups: This option only shows up and
comes into play if you don’t have Support JavaScript checked. The
default value for this option is checked (if you browse a page that has
JavaScript, Browser will prompt you to either enable JavaScript or not).
✓ Terminate Slow Running Scripts: Sometimes you find Web pages with
scripts that aren’t written well. Keep this selected to keep Browser from
hanging.
This option shows up only if you select the Support JavaScript check
box.
✓ Use Background Images: A Web page background image can make the page
look pleasing, but if the image is big, it could take time to download it.
✓ Support Embedded Media: Select this option to support media such as
SVG (scalable vector graphics). Think of it as Flash for mobile devices
such as the BlackBerry Bold. SVG can be a still image or an animated one.
Chapter 10: Surfing the Internet Wave
✓ Show Images: Controls the display of images depending on the content
mode of WML, HTML, or both. Think of WML pages as Web pages made
just for mobile devices, such as the BlackBerry. We recommend leaving
this selected for both.
Turn on and off the display of image placeholders if you opt to not display images.
✓ Browser Identification: This specifies which browser type your browser
emulates. The default is BlackBerry, but Browser can also emulate these
instead:
• Microsoft Internet Explorer
• Firefox
Keep the default BlackBerry mode. We don’t see much difference in any
of them.
✓ Start Page: Use this to specify a starting page to load when you open
Browser.
✓ Home Page Address: Use this to set your home page. Note that the
home page is always available from the Browser menu.
Figure 10-13:
The
Browser
Configuration
screen.
General Browser properties
The General Properties screen is similar to the Browser Configuration screen
(see the preceding section) in that you can customize some Browser behaviors. General Properties, however, is geared more toward the features of the
Browser content. As shown in Figure 10-14, you can configure features and
also turn features off or on.
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Figure 10-14:
The
General
Properties
screen.
From this screen, use the Space key to change the value of a field. You can
configure the following features:
✓ Default Browser: If you have multiple browsers available, use this to
specify which one you want to use when opening a Web link.
✓ Default Font Family: When a Web page doesn’t specify the text font,
Browser will use the one you selected here.
✓ Default Font Size: When a Web page doesn’t specify the text font size,
Browser uses the one you selected here. The smaller the size, the more
text that can fit onscreen.
✓ Minimum Font Size: A Web page might specify a font size too small to be
legible. Specifying a legible font size will override the Web page.
✓ Minimum Font Style: When Browser is using the minimum font size, you
can choose what font to use. Some fonts are more legible, even in small
size, than others. If you aren’t sure which one to use, leave the default.
✓ Default View: You can toggle the default view:
• Column wraps all Web page elements vertically, so you just scroll
up and down by panning the page.
• Page displays the page like you normally see in your PC’s Internet
browser. Pan the page to scroll left, right, up, and down.
✓ Image Quality: The higher the quality, the slower the page loads. The
default quality is medium. You have three options: low, medium, and
high.
✓ Repeat Animations: Sets the number of times an animation repeats. This
pertains to animated images that most banner ads use. The default is
100, but you can change this setting to
• Never
• Once
Chapter 10: Surfing the Internet Wave
• 10 Times
• 100 Times
• As Many as the Image Specifies
✓ Enable JavaScript Location Support: Web pages that have scripts that
take advantage of your BlackBerry’s location through GPS will work if
you have this selected.
✓ Prompt Before: You can have BlackBerry Browser give you a second
chance before you do the following things:
• Closing Browser on Escape: You’re notified right before you exit
BlackBerry Browser.
• Closing Modified Pages: You’re notified right before you exit a modified Web page (for example, some type of online form you fill out).
• Running WML Scripts: WML is a script that tells a wireless device
how to display a page. It was popular years ago when resolutions
of device screens were low, but very few Web sites are using it now.
We recommend leaving this field deselected because this type of
scripting is old and benign.
Cache operations
At any given time, your BlackBerry uses a few cache mechanisms. A cache
(pronounced cash) temporarily stores information used by Browser so that
the next time the info is needed, Browser doesn’t have to go back to the
source Web site. The cache can speed up displays when you want to view the
Web page again and is also useful when you’re suddenly out of network coverage. When you visit a site that uses cookies, Browser caches that cookie.
(Think of a cookie as a piece of text that a Web site created and placed in
your BlackBerry’s memory to remember something about you, such as your
username.)
Browser also caches pages and content so that you can view them offline,
which is handy when you’re out of network range.
Some Web sites push (send information) Web pages to BlackBerry devices. An
icon will appear on the Home screen, allowing you to quickly view the page.
After the Web page is delivered to your BlackBerry, it becomes available even
if you go out of the coverage area. If you subscribe to this service, your device
will store Web pages in the cache. Also, the addresses of the pages that you
visited (or your latest 20 in your history list) comprise a cache.
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The Cache Operations screen, shown in Figure 10-15, allows you to manually
clear your cache. To view the Cache Operations screen, follow these steps:
1. From the Browser screen, press the Menu key.
2. Select Options.
3. Select Cache Operations.
Figure 10-15:
The Cache
Operations
screen.
The size for each type of cache is displayed on this screen. If the cache has
content, you also see the Clear button, which you can use to clear the specified cache type. This is true for all types of cache except for history, which
has its own Clear History button. You find four types of cache:
✓ Content Cache: Any offline content. You may want to clear this whenever you’re running out of space on your BlackBerry and need to free
some memory. Or maybe you’re tired of viewing old content or tired of
pressing the Refresh option.
✓ Pushed Content: Any content that was pushed to your BlackBerry from
Push Services subscriptions. You may want to clear this to free memory
on your BlackBerry.
✓ Cookie Cache: Any cookies stored on your BlackBerry. You may want
to clear this for security’s sake. Sometimes you don’t want a Web site to
remember you.
✓ History: The list of sites you’ve visited by using the Go To function. You
may want to clear this for the sake of security if you don’t want other
people knowing which Web sites you’re visiting on your BlackBerry.
You can easily check how much memory your device has in the Help Me!
screen. To go to Help Me! screen, and then press and hold these keys:
Alt+Shift+H. Shift is the bottom-left key, below the Alt key.
Chapter 10: Surfing the Internet Wave
Speeding up browsing
On a wireless network, many factors can affect
the speed with which Web pages display. If you
find that browsing the Web is extremely slow,
you can make your pages load faster but in
exchange for not using a few features. Here are
some of the speed-enhancing work-arounds
you can use:
✓ Don’t display images. You can achieve
a big performance improvement by turning off image display. From the Browser
menu, select Browser Options➪Browser
Configuration, scroll to Show Images, and
change the value to No.
✓ Check your BlackBerry memory. When
your BlackBerry’s memory is depleted, its
performance degrades. The BlackBerry
low-memory manager calls each application every now and then, telling each one
to free resources.
Hint #1: Don’t leave many e-mail messages unread. When the low-memory
manager kicks in, Messages tries to delete
old messages, but it can’t delete unread
messages.
Hint #2: Purge the BlackBerry event log to
free needed space. Enter the letters LGLG
while holding the Shift key. This opens an
event log. The event log entries may not
make sense to you since they’re mostly
cryptic and in codes. These are usually
helpful for technical folks to figure out
what’s going on on your BlackBerry, but
something you don’t really need. You can
clear the event log to free memory.
✓ Turn off other features. If you’re mostly
interested in viewing content, consider
turning off features that pertain to how
the content is processed, such as Support
HTML Tables, Use Background Images,
Support JavaScript, Allow JavaScript
Popups, and Support Style Sheets. To turn
off other Browser features, navigate to
Browser Options➪General Properties.
Warning: We don’t advise turning off features while performing an important task
such as online banking. If you do, you may
not be able to perform some of the actions
on the page. For example, the Submit button
might not work. Not good.
Installing and Uninstalling
Applications from the Web
You can download and install applications on your BlackBerry via Browser —
that is, if the application has a link that lets you download and install the files
(see Chapter 19 for other installation options). The downloading and installing parts are easy. Follow these steps:
1. Click the link from Browser.
It displays a simple prompt that looks like the screen shown in the left of
Figure 10-16.
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2. Click the Download button.
The download starts, as shown in the right of Figure 10-16.
Figure 10-16:
A typical
page that
lets you
download
an
application
on your
BlackBerry.
As long as you stay within network coverage while the download is progressing,
your BlackBerry can finish the download and install the application for you. If it
finishes without any problems, you see a screen similar to Figure 10-17.
Figure 10-17:
The
download
and
installation
were
completed.
Like with a desktop computer, the download might or might not work for a
variety of reasons. Sometimes the application
✓ Requires you to install libraries
✓ Works only on a certain version of the BlackBerry OS
These issues can be prevented, depending on the sophistication of the site
where the link is published. With most reputable sources, these issues are
considered, and successful downloading and installation are a snap.
Chapter 10: Surfing the Internet Wave
Installing applications from nonreputable sources can cause your BlackBerry
to become unstable. Before you download an application from the Web, be
sure to read reviews about that particular application. Most of the time, other
people who tried the software provide reviews or feedback. Don’t be the first
to write the bad review!
Your BES administrator can disable the feature in your BlackBerry to download and install an application. This is mostly the case for a company-issued
device. If you have problems downloading and installing an application,
check your company policy or contact the BlackBerry support person in
your company.
If you download an application that turns out to be a dud, you need to uninstall it. See Chapter 19 for more on uninstalling an application from your
BlackBerry.
Browser’s Behavior in Business
Getting a device from your employer has both a good and an ugly side:
✓ Good: Your company foots the bill.
✓ Ugly: Your company foots the bill.
Because your company pays, the company dictates what you can and cannot
do with your BlackBerry Bold. This is especially true with respect to browsing the Web.
Two scenarios come into play when it comes to your browser:
✓ Your browser might be running under your company’s BlackBerry
Enterprise Server (BES). With this setup, your BlackBerry Browser is connecting to the Internet by using your company’s Internet connection. It’s
like using your desktop machine at work.
✓ Your browser is connected through a network service provider. Most of
the time, this kind of browser is called by the company’s name.
In most cases, your device fits in only one scenario, which is the case where
your browser is connected through your company’s BES server. Some lucky
folks may have both. Whatever scenario you’re in, the following sections
describe the major differences between the two and indicate what you can
expect.
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Using Browser on your company’s BES
In an enterprise setup, your BlackBerry Browser is connected through
your company’s BES server. With this setup, the browser is actually named
BlackBerry Browser. BES is located inside your company’s intranet. This
setup allows the company to better manage the privileges and the functions
you can use on your device.
For the BlackBerry Browser application, this setup allows the company to
use the existing Internet infrastructure, including the company’s firewall.
Because you are within the company’s network, the boundaries that your network administrator set up on your account apply to your BlackBerry as well.
For example, when browsing the Web, your BlackBerry won’t display any
Web sites that are blocked by your company’s server.
The good thing, though, is that you can browse the company’s intranet: That
is, all the Web pages you have access to inside your company through your
company’s PC are also available in your BlackBerry.
Know (and respect) your company’s Web-browsing policy. Most companies
keep logs of sites you view on your browser and might even have software
to monitor usage. Also, your company might not allow downloading from
the Web.
Using your network provider’s browser
Any new device coming from a network service provider can come with its
own branded Web browser. It’s the same BlackBerry Browser, but the behavior might differ in the following ways:
✓ The name is different.
✓ The default home page usually points to the provider’s Web site. This
isn’t necessarily a bad thing. Most of the time, the network provider’s
Web site is full of links that you may not find on BlackBerry Browser.
✓ You can browse more sites. You aren’t limited by your company’s
policy.
Most of the time, if your browser is through BES, surfing the Web is much
faster. This isn’t true in all cases, however, because the network bandwidth of
your BES affects the speed.
Chapter 10: Surfing the Internet Wave
Setting the default browser
If you have two Web browsers on your Bold, you have the option to set the
default browser. This comes into play when you view a Web address by using
a link outside Browser application. For example, when you view an e-mail
with a Web link, selecting that link launches the default browser.
To set up the default browser, follow these steps:
1. Go to the Home screen.
2. Select Settings➪Options➪Advanced Options➪Browser.
3. Use the Space key to change the value of the default browser configuration, as shown in Figure 10-18.
Figure 10-18:
Use the
Space key
to change
the value of
the default
browser.
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Chapter 11
Getting Around with GPS
In This Chapter
▶ Using GPS safely
▶ Preparing to use GPS on your BlackBerry
▶ Choosing a GPS application
A
few years back when some of the North American network carriers
introduced GPS on their versions of the BlackBerry, we was quite
impressed . . . until we tried it. The response time was slow, and it wasn’t
accurate. On top of that, the network carriers charged users an arm and
a leg for this inferior service. As it turns out, those GPS functions were
implemented by using the network; that is, there wasn’t actual GPS embedded
in the BlackBerry. How low-tech!
Today, your BlackBerry Bold comes with built-in GPS, which makes finding
yourself easy. In this chapter, we show you how to use your BlackBerry’s
built-in and show you the best GPS applications you can use on your
BlackBerry (two of which are free!).
Putting Safety First
Some GPS features are useful while you’re driving a car. However, even when
tempted to use your BlackBerry GPS while driving, we strongly suggest that
you do not adjust it while you’re driving.
Before you start using BlackBerry GPS in your car, you need a BlackBerry car
holder — preferably a car kit with a car charger. You can buy a car kit on the
Internet; just search for BlackBerry car kit. Or go to one of the following Web
sites:
✓ www.shopblackberry.com
✓ http://shop.crackberry.com
Now that you have all you need to keep you safe, keep on reading.
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What You Need
For GPS to work on your BlackBerry, it needs navigation maps, which are
usually downloaded in little pieces as required. And because these maps are
downloaded, you must be subscribed to a data plan and have a radio signal
to obtain them.
If you didn’t subscribe to an unlimited data plan from your network carrier, be
aware that the more you use your GPS as you move about, the more data (map
pieces) you’ll download, which means the more charges you’ll incur.
In summary, for your BlackBerry GPS to work, you need
✓ A data plan from your network carrier
We recommend an unlimited data plan.
✓ To be in an area where you have a radio signal
That way, you can download the maps.
Your GPS Application Choices
The four GPS applications that you can use on your BlackBerry are
✓ BlackBerry Map (comes with your BlackBerry): Free
✓ Google Maps (m.google.com/maps): Free
✓ Garmin Mobile (garmin.com/mobile/mobilext): $100 per year.
✓ TeleNav GPS Navigator (telenav.com/products/tn/): $10 per
month
The icons for all are pictured in Figure 11-1.
BlackBerry Map
As we mention earlier, your BlackBerry comes with the BlackBerry Map
application loaded (refer to Figure 11-1).
If you have a BlackBerry with AT&T as your network carrier, you might not
have BlackBerry Map installed out of the box. No worries; you can download
it via mobile.blackberry.com. (Keep reading, too, for alternatives to
BlackBerry Map that still take advantage of your BlackBerry GPS.)
Chapter 11: Getting Around with GPS
Figure 11-1:
BlackBerry
GPS
applications.
Google
Maps
BlackBerry
Map
Garmin
Mobile
TeleNav GPS
Navigator
With or without GPS (built-in or external), you can use BlackBerry Map to do
the following (see Figure 11-2):
✓ Find a location by typing an address or by using Contacts.
✓ Get point-to-point directions.
✓ E-mail or SMS a location to colleagues and friends.
✓ Turn GPS on or off.
✓ Zoom in and out of the map.
Of course, with GPS turned on, you can track where you are and follow pointto-point directions.
Figure 11-2:
BlackBerry
Map on the
BlackBerry
Bold.
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Google Maps
Google Maps is the mobile version of http://maps.google.com. It has
most of the features of the online version, including satellite imaging and
traffic information. Best of all, it’s free.
Like BlackBerry Map, you can use Google Maps even without a GPS, but it
gets better. You can search for businesses and landmarks, just as you do on
http://m.google.com/maps. It’s like having the ultimate 411 (with a map)
at the tip of your fingers.
Because Google Maps doesn’t come with your BlackBerry, you need to
download it. To do so, go to www.google.com/gmm. After the program
downloads, its icon appears on your Home screen (refer to Figure 11-1).
After Google Maps is loaded, press the Menu key to display the menu shown
in Figure 11-3.
Figure 11-3:
Google
Maps menu.
From the menu, you can do the following:
✓ Find businesses and landmarks, including phone numbers, address
information, and Web addresses.
✓ Find and map exact addresses.
✓ Get step-by-step directions from point A to point B.
✓ View satellite images of the current map (see Figure 11-4).
✓ Get traffic information for major highways.
Chapter 11: Getting Around with GPS
Figure 11-4:
Google
Maps
showing
a satellite
photo.
With GPS or Google’s MyLocation on, you can see your current location as a
blue blinking dot.
Here are some keyboard shortcuts for Google Maps:
✓ Zoom in: I key
✓ Zoom out: O key
✓ Go to the current location: 0 (zero) key
You need to have a radio signal to download maps to your BlackBerry. In
addition, we recommend that you have an unlimited data plan if you are a
frequent user of the GPS feature on your BlackBerry.
TeleNav GPS Navigator
TeleNav GPS Navigator is a full-featured GPS solution. It’s meant as a GPS
device replacement, which means the folks at TeleNav want you to use your
BlackBerry in the car. TeleNav’s feature list is extensive. From 3D maps to a
real-time compass to finding Wi-Fi hotspots, the list goes on and on. It even
lets you input the address by speaking aloud instead of typing and responds
by speaking the directions aloud to you. Figure 11-5 shows the main menu
for TeleNav. (Note that there are network-branded versions of TeleNav;
for example, Figure 11-5 shows an AT&T version. The functionalities from
TeleNav are the same, regardless of network branding.)
The extensive features come at a price. Depending upon your network carrier,
TeleNav costs about $10 per month. TeleNav does offer a 30-day free trial.
Visit www.telenav.com/products/tn for more information. After the
product is downloaded, an icon appears on your screen (refer to Figure 11-1).
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Figure 11-5:
AT&T
branded
version of
TeleNav
main menu.
Garmin Mobile
Like TeleNav, Garmin also offers a full-featured GPS solution. It costs a
one-time fee of $99 (U.S. dollars) and is good for the life of the device. The
features of Garmin Mobile are very similar to its GPS counterpart. If you have
ever owned a Garmin GPS, the user interface is very similar and friendly.
Figure 11-6 shows the main menu for Garmin Mobile.
Figure 11-6:
Garmin
Mobile’s
main menu.
We like the simplicity of Garmin’s user interface and its one-time cost.
To find out more, visit www.garmin.com/mobile/mobilext.
Part IV
Music, Pictures,
and Movies on
Your Bold
U
In this part . . .
se your BlackBerry Bold as a video camera. Get
entertained and have fun with Bold’s multimedia
capabilities. And manage your Media files.
Chapter 12
Taking Great Pictures and Videos
In This Chapter
▶ Getting ready to say, “Cheese!”
▶ Saving and organizing your pictures
▶ Sharing your photos with other people
▶ Getting ready to say, “Action!”
▶ Configuring your video camera
O
h, shoot, you forgot your camera. Don’t worry! Your BlackBerry is there
when you need to capture the unbelievable: Grandma doing a handstand,
Grandpa doing a cartwheel, or your roommate doing her laundry. And if pictures aren’t enough, you can record your unbelievable scene in full motion.
Before you try taking pictures or get the BlackBerry camera rolling, read this
chapter so you know what to expect and how to get the best shot. We walk
you through the easy steps for capturing that funny pose, and tell you how to
store those photos and videos. And don’t miss reading how to share the joy
with your buddies.
Saying “Cheese”
Snapping shots with your BlackBerry Bold couldn’t be easier. Just turn on the
Camera app, line up your shot, and snap away. Here’s the bird’s-eye view:
1. Press the bottom key on the right side of your BlackBerry to bring up
the Camera application. (See Figure 12-1.)
Alternatively, you can select the Camera icon from the Home screen.
Make sure that your finger isn’t blocking the lens on the back side of
your device.
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The camera button on the right side of your Bold is really a convenience
key, which you can program to open your favorite application. By
default, it’s set to launch Camera. Chapter 3 shows how to change this
setting.
2. When you see the image onscreen, press the Camera key to take the
picture.
You should hear a funky shutter-like sound. Neat and easy, isn’t it?
That’s the quick version. Keep reading to discover more about Camera’s
features.
Screen
Number of pictures you can save
Zoom indicator
Zoom amount
Flash indicator
Camera key
Figure 12-1:
The camera
screen
ready to
take
pictures.
Chapter 12: Taking Great Pictures and Videos
Reading the screen indicators
When you open the Camera application, the first thing you see is the screen
shown in Figure 12-1. The top portion of this screen shows you the image
you’re about to capture. Immediately beneath the preview are icons (starting
from the left) that indicate
✓ Number of pictures you can capture
✓ Zoom
✓ Flash
Choosing the picture quality
Your Bold can capture images in as much as 2.0 megapixels (MP) of resolution. Saving images at this resolution requires considerable space, though.
Just be mindful when shooting, and consider saving images at a lower quality
to save some space on your BlackBerry.
Get a big microSD card. Nowadays, even a 32GB microSD card is inexpensive,
and it holds thousands of pictures.
Here are the three resolutions you can choose:
✓ Normal: The default setting. This is the lowest quality but lets you save
the most pictures. The trade-off is that Normal picture quality won’t be
as smooth or fine as the other resolution choices.
If you’re just taking pictures of your friends’ faces so you can attach
them as Caller IDs, Normal is appropriate.
✓ Fine: A middle setting between Normal and SuperFine. This is a compromise if you are concerned about space and want to capture more
pictures. Best use is only for any electronic viewer; it isn’t so good for
printing.
✓ SuperFine: The best quality that your Camera can capture. Choose this
if you plan on printing the images.
Changing picture quality is a snap. Follow these steps:
1. Open the Camera application.
2. Press the Menu key, and then select Options.
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3. Highlight Picture Quality, and then press the Space key.
Pressing the Space key toggles the picture quality value among Normal,
Fine, and SuperFine. You might have to press the Space key twice to
select the setting you want.
4. Press the Menu key, and then select Save.
The picture quality you chose is active.
Zooming and focusing
You need to be steady to get a good focus while taking your shots. Although
it’s convenient to use one hand while taking pictures, most of the time, you’ll
get a blurry image if you try that.
When taking pictures, hold your Bold with both hands, one holding the smartphone steady and the other pressing the trackball. If the right convenience
button is set to Camera, you can press that instead of the trackball.
Holding the smartphone with both hands is even more important if you’re
zooming in. Yes, your camera is capable of up to 3x digital zoom. Here’s what
you need to do to focus and zoom:
✓ To focus: Your camera has autofocus. Just hold it steady.
✓ To zoom in: Slide the trackball up.
✓ To zoom out: Slide the trackball down.
While zooming, the value in the indicator changes from 1x to 2x to 3x and
vice versa, depending on the direction you scroll.
When zooming, your thumb is already on the trackball. What a convenient
way to take the picture — just press.
We don’t recommend using the zoom. Digital zoom (which is what your
camera has) gives poor results because it’s done through software and
degrades the quality of the picture. The higher the zoom factor, the more pixilated the picture becomes. To get a clearer picture, get closer to the object.
Setting the flash
The rightmost indicator on the Camera screen is the flash. The default is
Automatic, which shows a lightning bolt with the letter A. Automatic means
that the camera detects the amount of light you have at the moment you capture the image. Where it’s dark, the flash fires; otherwise, it doesn’t.
Chapter 12: Taking Great Pictures and Videos
You can turn the flash on, off, or to automatic. The default setting is automatic.
When set to off, the lightning bolt is encircled with a diagonal line, just like you
see on No Smoking signs. You can toggle the settings on the camera’s Options
screen, which is accessible by pressing the Menu key.
Setting the white balance
In photography, filters are used to compensate for the dominant light. For
instance, a fluorescent versus an incandescent light could affect how warm
the picture appears. Instead of using filters, most digital cameras have a feature to correct or compensate for many types of light settings. This feature
is white balance. Your Bold has this feature. You can choose from Sunny,
Cloudy, Night, Incandescent, Fluorescent, and Automatic. Automatic means
your camera determines what it thinks are the best settings to apply and it’s
the default setting.
You can change the white balance through the camera’s Options screen.
The camera’s Options screen is accessible by pressing the Menu key and
selecting Options from the menu that appears.
Setting the picture size
Aside from picture quality, you can also adjust the actual size of the photo:
✓ Large: 1600 x 1200. This is the default setting.
Large uses more memory.
✓ Medium: 1024 x 768
✓ Small: 640 x 480
Again, camera settings are accessible through the camera’s Options screen
by pressing the Menu key and selecting Options from the menu that appears.
Geotagging
Because your Bold has GPS capability, your location based on longitude and
latitude can be determined easily. This information can be added to your
media files, including the pictures taken from your camera. Adding geographic information is as geotagging. Photos taken on your Bold can have
longitude and latitude information. Now, you don’t have to wonder where you
took that crazy pose.
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Geotagging is disabled by default. Enable it from the camera’s Options
screen: Press the Menu key, and select Options to get to the Options screen.
If you have longitude and latitude information from one of your photos, you
can use one of the free sites on the Web to locate where you were when you
took the photo. One such site is www.travelgis.com/geocode/default.
aspx.
Working with Pictures
You’ve taken a bunch of pictures, and you want to see them. And maybe
delete the unflattering ones. Or perhaps organize them. No problem.
Viewing pictures
If you take a picture, you want to see it, right? You can see an image you just
captured right then and there, as shown in Figure 12-2.
All the pictures you took on your Camera are filed directly to a folder in your
system. The possible default folder location of pictures is based on whether
you opted to save it in:
✓ Device Memory: /Device Memory/home/user/pictures
✓ Media Card: /Media Card/BlackBerry/pictures
Let your device file the pictures in the media card (microSD). The first time
you use Camera, it prompts you whether to save pictures to the media card.
If you aren’t sure what the current setting is, simply close the Camera application, and then take out the microSD card and put it back in. The next time you
open Camera, it displays the same prompt about letting you save pictures to
the media card.
The format of the filename is based on current date and time and named as
IMG<counter>-<yyyymmdd>-<hhmm>.jpg. So if you took the 21st picture at
9:30 a.m. on December 20, 2009, you end up with IMG00021-20091220-0930.jpg.
If you’re browsing through your picture folders, view a picture by highlighting
it and pressing the trackball.
Chapter 12: Taking Great Pictures and Videos
Creating a slide show
To see your pictures in a slide show, follow these steps:
1. From the Camera screen, press the Menu key, and then select View
Pictures from the menu that appears.
2. Press the Menu key.
3. Select Slide Show.
Voilà! Your BlackBerry displays your pictures one at a time at a regular
time interval. The default interval between each picture is two seconds;
if you aren’t happy with this interval, change it in the Options screen.
(Press the Menu key and select Options to get to the Options screen.)
Figure 12-2:
The Camera
screen after
taking a
picture.
Trashing pictures
If you don’t like an image you captured, you can delete it. Follow these steps:
1. Highlight the picture you want to trash.
2. Press the Menu key, and then select Delete from the menu that
appears; alternatively, press the Del key.
A confirmation screen appears.
3. Select Delete.
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You can also delete an image right after taking the picture; just select the
trash can icon when viewing the photo. (Refer to Figure 12-2.)
Listing filenames versus thumbnails
When you open a folder packed with pictures, your BlackBerry automatically
shows thumbnails, which are small previews of your pictures.
A preview is nice, but say you want to search for a picture by filename.
Here’s how:
1. Go to a picture folder.
2. Press the Menu key.
3. Select View List.
That’s exactly what you get: a list of all the pictures in the folder. What’s
neat is that the option also displays the file size, which can give you a
clue about what settings you used to take the picture. For example, a
photo taken at a SuperFine quality produces a much bigger file size compared with one taken at Normal.
Checking picture properties
Curious about the amount of memory your picture is using? Want to know
the time you took the photo?
1. Highlight the picture from a list.
On the Camera screen, view the list of your pictures by pressing the
Menu key and selecting View Pictures.
2. Press the Menu key.
3. Select Properties.
You see a screen similar to Figure 12-3, which displays the location of
the file in your BlackBerry, size, and last modification. The arrow with
Removable text indicates that it’s filed in the media card. The hidden
check box allows you to hide the file when navigating through your picture list. Once hidden, the file disappears from the list and the only way
to see the file in your Bold again is to use Explore. Check Chapter 13 for
details about Explore.
Chapter 12: Taking Great Pictures and Videos
Figure 12-3:
Your
picture’s
properties.
Organizing your pictures
Organization is all about time and the best use of it. After all, you want to
spend your time enjoying looking at your pictures — not looking for them.
Your BlackBerry Bold enables you to rename and move pictures to different
folders. Plus, you can create folders, too. With those capabilities, you should
be on your way to organization nirvana.
Renaming a picture file
BlackBerry autonames a file when you capture a picture. However, the name
of the picture is generic, something like IMGxxxx-currentdate-time, where x is
a number. Not very helpful.
Make it a habit to rename a photo as soon as you capture it. Using a name like
Dean blows birthday candles is much more helpful than IMG0029-20081013-0029.
Renaming a photo file is a snap. Here’s how:
1. Display the picture screen or highlight it in the list.
The list is displayed from Camera when you choose View Pictures
through the Menu key.
2. Press the Menu key and select Rename.
A Rename screen appears, as shown in Figure 12-4.
3. Enter the name you want for this picture, and then select Save.
Your picture is renamed.
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Figure 12-4:
Rename
your picture
here.
Creating a folder
Being the organized person you are, you must be wondering about folders.
Don’t fret; it’s simple to create one. Here’s how:
1. From the Camera screen, press the Menu key, and then select View
Pictures.
The screen displays the list of pictures in the folder where Camera saves
the pictures.
• If this is still the default pictures folder location, this will be the
root of where you can create your subfolder.
• Otherwise, you can select the Up icon to navigate up to the folder
above this folder.
2. Select the Up icon to navigate to the main folder where you want your
new folder to be created.
You should be within the folder where you want your new folder to be
created. If not, repeat this step to navigate to that folder.
3. Press the Menu key, and then select New Folder.
4. Type the name of the folder, and then select OK.
Your folder is created.
Moving pictures
Here’s how to move pictures to a different folder:
1. From the Camera screen, press the Menu key, and then select View
Pictures.
Chapter 12: Taking Great Pictures and Videos
The screen displays the list of pictures in the current folder. If the picture you want to move isn’t in this folder, click the Up icon to navigate
up to other folders.
2. Highlight the picture you want to move, press the Menu key, and then
select Move.
In the screen that opens, navigate to the folder where you want to move
this picture.
3. Click the Up icon and use the trackball to navigate to the folder where
you want to move this picture.
4. Press the Menu key, and then select Move Here.
Your picture is moved.
You can easily transfer your pictures to your PC or copy pictures from PC to
your Bold as well. See Chapter 13 for more details.
Sharing your pictures
Where’s the joy in taking great pictures if you’re the only one seeing them?
Your BlackBerry has several options for sharing your bundle of joy:
1. From the Camera screen, press the Menu key and select View
Pictures.
2. Highlight a picture you want to share.
3. Press the Menu key.
4. Select from the choices listed here:
• Send as E-mail: This goes directly to the Message screen for composing e-mail, with the selected picture as an attachment.
• Send as MMS: Similar to Send as Email, this opens a Compose MMS
screen with the selected picture as an attachment. MMS first displays
Contacts, though, letting you select the person’s phone number to
receive the MMS before going to the Compose screen. Another
difference is that in MMS, it sends a tiny version of the picture.
• Send to Messenger Contact: This option is available if you have
BlackBerry Messenger installed. This function is similar to Send
as MMS, but displays only those contacts you have in BlackBerry
Messenger. It uses BlackBerry Messenger to send a tiny version of
the picture file.
• Send Using Bluetooth: Send the picture to any Bluetooth-capable
device.
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You might also see other ways to send a picture file if you have other IM clients installed. For example, if you have Google Talk installed, you will see Send
as Google Talk.
Setting a picture as Caller ID
Wouldn’t it be nice when your girlfriend calls if you also could see her beautiful face? Sure, you can. Start with a photo of her saved on your BlackBerry
Bold. Then follow these steps:
1. Select the Media icon from the Home screen and select Pictures.
2. Navigate to the location of the photo.
3. Highlight the photo you want to appear when the person calls.
4. Press the Menu key and select Set as Caller ID.
The photo is displayed onscreen, with a superimposed, portrait-size cropping rectangle. Inside the rectangle is a clear view of the photo; outside
the rectangle, the photo is blurry. The clear view represents the portion of
the photo that you want to show up as Caller ID. You can slide the trackball to move the rectangle to make sure that you crop to capture the face.
5. Crop the photo by pressing the trackball and selecting Crop and Save.
Contacts appears.
6. Select the contact you want this picture to appear for.
A message indicating a picture is set for that contact appears. You’re set.
Adding a photo to your contacts can also be done through the Contacts
application (refer to Chapter 4).
Setting a Home screen image
Suppose you have a stunning picture that you want to use as the background
image for your BlackBerry. Follow these steps to set the image:
1. Select the Media icon from the Home screen and select Pictures.
2. Navigate to the location of the picture you want to use.
3. Highlight the picture.
4. Press the Menu key and select Set as Wallpaper.
You can always reset or go back to the default Home screen image by
going back to the Menu screen and selecting Reset Wallpaper.
Chapter 12: Taking Great Pictures and Videos
Say Action: Capturing Video
Your BlackBerry Bold camera application can do more than take still photos.
You can also use it to take videos.
Here are the quick and easy steps to use Video Camera mode:
1. Open the Camera application.
2. Press the Menu key, and then select Video Camera (see Figure 12-5).
The screen displays like a viewfinder on a typical digital video camera,
as shown in Figure 12-6. Use the trackball to start recording.
The indicators from left to right, as shown in Figure 12-6:
Available Memory: Video Light: Zoom: Recorded Time:
Figure 12-5:
Toggle
to Video
Camera
mode here.
The onscreen controls are all context related. When you first launch the
video camera, all you see is the Record button with the big white dot at the
bottom of the screen (shown in Figure 12-6). By using the trackball to select
the Record button, the video camera starts taking video, and the only available control is a Pause button.
The indicators on your screen, as shown in Figure 12-6:
✓ Available Memory: The more squares you see, the more free space you
have for saving videos to the device memory or the media card.
✓ Video Light: A circle around the lightning icon like you see in Figure 12-6
indicates that Video light is off, which is the default setting.
The following section shows how to enable Video light.
✓ Zoom: Like your still camera, it’s capable of giving you 3x digital zoom.
✓ Recorded Time: Tells you how long in seconds you’ve been recording.
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Figure 12-6:
Your
BlackBerry
becomes a
digital video
camera.
Available Memory
Video Light
Recorded Time
Zoom
You can use the Escape key to stop recording and save the captured video,
or press the trackball to pause recording. When you pause the recording, the
screen updates to show the rest of the controls, as you see in Figure 12-7. The
controls are the familiar buttons you see on a typical video recorder/player.
Figure 12-7:
The video
camera
controls.
From left to right, they are as follows:
✓ Record: Continue recording.
✓ Stop: End the current recording.
✓ Play: Play the current video you just recorded.
✓ Rename: Rename the video file.
Chapter 12: Taking Great Pictures and Videos
✓ Delete: Get rid of the video file of the current recording.
✓ Send: Share your current video recording. You have the option to send it
as e-mail, as MMS, or through Bluetooth. If you have IM clients installed,
such as Google Talk or Yahoo! Messenger, the IM client will be listed as
one of the options for sending the video file.
Customizing the Video Camera
Your BlackBerry has a few settings you can tweak to change the behavior of
the video camera. And like every other BlackBerry application, to see what
you can customize, don’t look anywhere else but the application’s Options
screen — in this case, the Video Camera Options screen.
Follow these steps to get to the Video Camera Options screen:
1. Open the Camera application.
2. Press the Menu key, and then select Video Camera (refer to Figure 12-5).
3. Press the Menu key and select Options.
The Video Camera Options screen displays, as shown in Figure 12-8.
Figure 12-8:
Customize
your video
camera
here.
The available options are quite easy to digest, but in case you need a little
help, here’s what you can tweak:
✓ Video Light: In case it’s a little dim, you can turn on the video camera’s
lights.
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Dropped something on a dark alley? This video light is a good alternative to a flashlight if you really need one.
This is the flash that you used when taking still pictures. It will keep lit
when you set the setting to On and when you open the Video Camera.
The default is Off.
This is a drain on your battery.
✓ Color Effect: The default is Normal, which is standard color. If you’re in
the mood for effects, you can opt for Black & White or Sepia.
✓ Video Format: This is a screen resolution size. The default here is
Normal, at 480 x 320. If you’re planning to send your video to friends
through MMS, you can choose MMS mode, which has the smaller size of
176 x 144 and is optimal for MMS.
✓ Folder: You can use this to change the default location where your
BlackBerry saves the video file.
Chapter 13
Satisfy Your Senses
with the Media Player
In This Chapter
▶ Listening to, recording, and viewing media
▶ Importing your PC media collection
▶ Downloading media
I
f one word describes today’s phone market trends, it’s convergence. Your
BlackBerry Bold is one of the latest participants in this convergence race.
In addition to sending and receiving e-mail and being a phone, a camera, and
a PDA, your BlackBerry Bold is also a portable media player.
In this small package, you can
✓ Listen to music.
✓ Record and watch video clips.
✓ Sample ring tones.
✓ Snap and view pictures.
These capabilities are bundled into an application with a name you’d recognize even after sipping a couple of pints of strong ale — Media.
Accessing Media
To run Media, simply select the Media icon from the Home screen. The Media
icon is very easy to distinguish, bearing the image of a CD and a musical note.
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Media is a collection of media applications:
✓ Music
✓ Video
✓ Ring tones
✓ Pictures
✓ Voice Notes
Upon opening Media, each app is represented with an icon, as shown in
Figure 13-1. You don’t need to be Einstein to figure out what each one of these
media applications is used for. Ready to have some fun?
Figure 13-1:
Explore
Media here.
Music
Video
Ring tones
Pictures Voice notes
Let the music play
You don’t need a quarter to play music on your BlackBerry Bold. Just select
Music from the Media screen. Several potential views of your music collection appear, as shown in Figure 13-2. Music is the screen heading. The views
include the following:
✓ All Songs: Display all your music files in alphabetical order.
✓ Artists: List your music files by artist so that you can play your John
Mayer songs in one go.
✓ Albums: View your music collection one album at a time.
Chapter 13: Satisfy Your Senses with the Media Player
✓ Genres: If you prefer not to mingle your country with your cutting-edge
techno, navigate through this view.
✓ Playlists: Organize and play songs as you prefer — the perfect mix tape!
✓ Sample Songs: When you’re dying to check the player but haven’t yet
put your collection into the BlackBerry, go here. Your smartphone
comes with a couple of songs, and you can find them here.
✓ Shuffle Songs: Life is all about variety, and when you’re tired of the song
order in your playlist, select this.
Figure 13-2:
Choose how
to view
your music
collection.
After you choose a view, select one of the songs to start playing it. After
BlackBerry starts playing a song, it plays the rest of the music listed in the
view you selected. The standard interface shown in Figure 13-3 doesn’t
require explanation.
Figure 13-3:
The music
plays here.
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The two small icons on the bottom left indicate repeat and shuffle:
✓ If you want the songs to be played again after the last song in the list is
played, just press the Menu key and select Repeat.
✓ Bored of hearing the same sequence of songs played? Hit the Menu key
and select Shuffle. Your songs will be played randomly.
You can’t fast-forward or rewind, but you can position where Bold is playing
by dragging the progress slider. Use the trackball to select the progress slider,
and then scroll the trackball to change the slider’s position. Press the trackball
again, and the music starts playing from that position.
BlackBerry supports many music formats. The following list shows the supported formats, along with the file extensions:
✓ ACC: Audio compression formats AAC, AAC+, and EAAC+ (.aac
and .m4a)
✓ AMR: Adaptive Multi-Rate–Narrow Band (AMR-NB) speech coder
standard (.mmr and .3gp)
✓ MIDI: Polyphonic MIDI (.mid, .midi, and .smf)
✓ MP3: MPEG Part 1 and Part 2 audio layer 3 (.mp3 and .mp4)
✓ WMA: Windows Media Audio 9, Pro, and 10 (.wma and .asf)
The earpiece/mic combo that comes with your Bold is for one ear only. This
is an issue when you’re on a train. You may prefer using a stereo (two-ear)
headset — or a Bluetooth headset is a good option.
Creating a Playlist
Sure you have favorites out of your song library. Having a playlist would be
nice, right? On your Bold, you can create two types of playlists:
✓ Standard: A barebones playlist where you manually add the music
you want.
✓ Automatic: You can specify a combination by Artists, by Album, and/or
by Genres.
To create a playlist, follow these steps:
1. Select Playlists from the Music screen.
Music Screen can be found by selecting Music in Media or from the
home screen.
2. Select [New Playlist].
Chapter 13: Satisfy Your Senses with the Media Player
3. Select Standard Playlist or Automatic Playlist.
The screen that follows allows you to enter the name of your playlist
and either
• Add songs you select (Standard).
• Specify your playlist criteria (Automatic).
Skip to Step 5 if you selected Automatic.
4. If you select Standard Playlist, repeat these steps for each song:
a. Press the Menu key and select Add Songs.
The listing of your music library shows up. All you need to do is
select the songs you want.
b. Scroll to your music list and select the song you want added to your
playlist.
You’ll return to the preceding screen with the selected song added
to your playlist.
After you add all the songs you want in Standard Playlist, press the
Menu key and select Save. You’re done!
5. If you select Automatic Playlist, select the + button to the right of the
music type criteria and select from available combinations listed.
Again, you can choose from either by Artist, by Albums, by Genres, or a
combination of any of the three options. If you choose by Artist, you’ll
be presented with the list of artists; the same is true for by Albums,
where a list of albums will be shown for you to select.
Repeat this step to add more values on your criteria. After you add all
the criteria you want in Automatic Playlist, press the Menu key and
select Save. You’re done!
From time to time, you may have played a song and happened to like it. Want
to add it to your playlist? No problem. While you are playing the song, simply
press the Menu key and select Add to Playlist. Then select the playlist you
want that song added into from the screen that follows.
Playing from your playlist
Playing your playlist is a no-brainer:
1. Select Playlists from the Music screen.
Music Screen can be found by selecting Music in Media or selecting
Music from the Home screen.
2. Scroll to highlight the playlist you want to start playing.
3. Press the Menu key and select Play.
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Now showing
Playing or recording a video is similar to playing music:
1. Select Video from the Media screen.
The screen shows Video Camera, and a list of video files appears at the
bottom. If you want to watch a video, skip to Step 5.
2. To start video recording, select Video Camera.
A screen shows the image in front of the camera.
3. Select the screen again to start recording.
Don’t wait for “Cut!” You can pause the camera by pressing the Pause
button. The familiar video/audio controls appear, from left to right,
showing
• Continue Recording
• Stop
• Play
The functions of the other buttons are also obvious, including the
following:
• Rename (for the filename)
• Delete
• Send via E-Mail
4. Press the Stop button when you’re ready to wrap up your home video.
You wind up at the previous screen with the video clip file listed. We
know you’re itching to watch it.
5. Select the file to play it onscreen.
Lord of the ring tones
Ah, the proliferation of ring tones. Nothing beats hearing a loud funky ring
tone while you’re sleeping on a bus or a train. You can wake other passengers, too, whether you want to use the Top 40, old-fashioned digital beats, or
something you recorded.
To hear ring tones that come with your BlackBerry, do the following:
1. Select Ring Tones from the Media screen.
You see three views:
Chapter 13: Satisfy Your Senses with the Media Player
• All Ring Tones
• My Ring Tones
• Preloaded Ring Tones
2. Select Preloaded Ring Tones.
The preloaded ring tones are displayed.
3. Select any one of them and enjoy.
While playing a ring tone, select the right arrow to go to the next tone;
select the left arrow to go the preceding one.
4. Choose a ring tone you like.
5. Press the Menu key, and select Set as Ring Tone.
That ring tone is what plays when your phone rings.
A ring tone is similar to a music file and includes many of the same music
formats:
✓ ACC: Advanced Auto Coding format used by iTunes.
✓ M4A: A subset of ACC for audio only.
✓ MIDI: Musical Instrument Digital Interface, a popular audio format for
musical instruments.
✓ AMR: Adaptive Multi-Rate, a popular audio format for mobile transmission and mobile applications.
✓ MP3: MPEG Audio Layer 3, the most popular music format.
✓ WMA: Windows Media Audio, a Microsoft audio file format.
If you’re familiar with any audio-editing software, you can make your own ring
tones. Save the file in one of the formats in the preceding list and copy it to
your Bold. (See the “Working with Media Files” section, later in this chapter.)
You can also find many free ring tones on the Internet. The only possible harm
from downloading one is being annoyed with how it sounds. The default home
page on Browser (http://mobile.blackberry.com) has links to sources of
ring tones as well. See Fun and Pages on the home page.
Picture this
If you upgraded from an older BlackBerry, you may already know about
Pictures, which you use to view, zoom into, and rotate pictures:
1. Select Pictures from the Media screen.
Your options are similar to those for other Media applications.
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2. Navigate to the view you want.
3. Find the picture you’re looking for.
4. Select the file.
Pretty easy, right? At this point, your photo file will be displayed in the
screen.
Check out Sample Pictures. Your BlackBerry comes with a collection of pictures that you can use as your Home screen background. Or, assign one of the
cartoons to a contact as a Caller ID until you get a chance to take the person’s
picture and use that instead. (We describe how to do that in Chapter 12.)
Viewing in Pictures
When you are in Pictures and navigating on a folder, the default view is
always showing thumbnails. This allows you to quickly view many pictures at
the same time before deciding which one to open.
Want to view all of them? Run a slide show. Press the Menu key and select
View Slide Show.
A convenient way to view pictures in OS 5.0 is to scroll the trackball sideways.
Scrolling right transitions the view to the next picture and you’ll see a smooth
sideways movement of the picture in the screen. Of course, scrolling left is
transitioning in the opposite direction until it displays the preceding picture.
Zoom to details
To zoom in a photo, open it, press the trackball, and then select Zoom. A tiny
unobtrusive slider bar appears on the left side of the image. Now, use your
trackball: Scrolling up zooms in, and scrolling down zooms out.
While scrolling, the slider bar indicates the degree of zoom. The exact center
of this bar is the original image (no zooming applied). You can easily go back
to the original zoom size by pressing the Menu key and selecting Zoom All.
An image normally defaults to fit the screen, but you can toggle it by pressing
the Menu key and selecting one of these options:
✓ Fit to Screen
✓ View Actual Size
Pressing the trackball while a picture is displayed is equivalent to zooming in
5.0. Once zoomed in, you can zoom out by pressing the Escape key (the arrow
key to the right of the trackball).
Chapter 13: Satisfy Your Senses with the Media Player
Recording your voice
A feature-packed smartphone like your Bold should come with a voice
recorder, and it does. Within Media, you can find Voice Notes, a neat recording application. Now you can record your billion-dollar ideas:
1. Select Voice Notes (that little microphone icon) from the Media screen.
(Refer to Figure 13-1.)
The Voice Notes application launches, sporting the simple and clean
screen shown in Figure 13-4. At the top of the screen is a Record button,
and the bottom part lists your previous recordings.
2. Select Record.
3. Press the trackball.
Your BlackBerry’s microphone is designed to be close to your mouth,
like any mobile phone should be.
You can pause anytime you want by pressing the Pause button. A familiar video/audio control appears, from left to right:
• Continue Recording
• Stop
• Play
Other buttons include Rename (for renaming the file), Delete, and Send
via E-Mail.
4. Press the trackball, and then press the Stop button to wrap it up.
You return to the preceding screen. Your recent voice recording appears
in the list.
5. Select your voice recording to play it.
Figure 13-4:
Record your
voice here.
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Rotating a photo
Want to view yourself upside down? Maybe not.
But sometimes your pictures look better when
viewed horizontally.
If your Bold runs OS 4.6, you can rotate an image
on the screen while you view it in Pictures: Just
press the trackball and select Rotate.
The image rotates 90 degrees clockwise.
By repeating the same steps, you can keep
rotating it; each press is an additional 90-degree
clockwise rotation.
The Rotate feature isn’t available in OS 5.0.
Viewing and Controlling Media Files
The previous sections show what types of files you can record or play on
your BlackBerry. The following sections give you the lowdown on controlling
those files when you’re playing or viewing them.
Turning it up (or down)
Whether you’re listening to music or watching a video, adjusting the volume
is easy.
Your Bold comes with dedicated volume buttons on the upper-right side of the
device. The top button (with the plus sign) turns up the volume, and the
second button below (with the minus sign) turns down the volume. The
onscreen volume slider reflects anything you did with the volume buttons.
Navigating the menu
You can easily jump to the next item in the list. Press the Menu key while
you are viewing an image, listening to songs, or watching a video clip. On the
menu that appears, you see the following items:
✓ Next: Jumps to the next item in the list. This item appears only if there’s
an item after this media file in the current folder.
✓ Previous: Jumps to the preceding item. This item appears only if there’s
a previous item in the current folder.
✓ Delete: Deletes the media file.
Chapter 13: Satisfy Your Senses with the Media Player
✓ Move: Moves the file to a different folder.
✓ Rename: Renames the media file.
✓ Properties: Displays a screen that shows the location of the media file,
its size, and the time it was last modified.
Using Explore
There are many ways you can navigate to your media file, but Explore is probably the quickest way for you find a file. Not only that it’s easy to use because
it has some similarities to Windows Explorer, it also has a search facility similar
to Find in other BlackBerry applications like Contacts, MemoPad, or Tasks.
To launch Explore, simply select Media from the home screen, press the
Menu key, and select Explore.
The Explore screen starts with the device root folders: Media Card, Device
Memory, and System.
Folders are in a tree hierarchy; you can get into the child folders, or subfolders, by selecting from the parent folder, starting from one of the root folders.
If you’ve set a property of a picture to hidden, using Explore is the only place
in your Bold through which you’ll be able to locate the file again:
1. Navigate to the folder where your picture file is located.
2. Press the Menu key and select Show Hidden.
The default location for pictures taken by Camera is either
/Device Memory/home/user/pictures
/Media Card/BlackBerry/pictures
Changing the media flavor
Like the rest of your BlackBerry applications, you can customize Media.
1. Press the Menu key while in Media.
2. Select Options.
The screen looks like the one shown in Figure 13-5. You can specifically customize the Pictures application and Media in general. Each is
described in the following sections.
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Figure 13-5:
The Media
Options
screen.
Customizing pictures
You can change the Pictures application in the following ways:
✓ Sort By: Toggle file sorting based on recent updates or name.
✓ Thumbnails per Row: When your files appear as a grid of thumbnails
(small versions of your photos), this number of thumbnails is displayed
per row. The higher the number, the smaller the thumbnails.
✓ Slide Show Interval: When viewing your files in a slide show, a picture
appears for this many seconds before moving to the next picture.
✓ Exclude Folders: Use this option when you don’t want to display any
pictures inside a particular folder. This makes it faster to load the list of
pictures. (The fewer the pictures you have, the faster the Pictures application can load the list.) This option isn’t for your secret folders.
✓ Set Convenience Keys: A button available only in OS 5.0 which allows
you to change the settings for the right and left side convenience keys.
A convenience key is a shortcut key to an application. The default setting for the right-side key launches the Camera, and Voice Dialing for
the left-side key.
Customizing media
You can finesse the rest of Media as follows:
✓ Auto Stop Media Player When Idle: The default is Off, but you can set
it at 5, 10, 20, 30, or 45 minutes. This can save you battery life if you get
distracted and leave your Bold on a table playing video.
Chapter 13: Satisfy Your Senses with the Media Player
✓ Turn Off Auto Backlighting: The backlighting feature provides additional screen lighting when Bold detects that you need it. You will notice
it when you move your Bold from shade to direct sunlight. We find it
bothersome when watching a movie. For that reason — and to extend
battery life — toggle it off here.
✓ Audio Boost: Allows you to increase the volume beyond the normal
level. The default setting is Off. If you set it On, it gives you a fair warning about possible ear discomfort when you’re using headphones.
✓ Headset Equalizer: The default is Off, but if you want to have a different audio setting, you have several options, including Bass Boost, Bass
Lower, Dance, Hip Hop, Jazz, Lounge, Loud, R&B, Rock, Treble Boost,
Treble Lower, and Vocal Boost.
Media shortcuts
It’s all about saving your valuable time. Taking
the time to master these shortcuts now will pay
you back in time later. Here are the must-know
Media shortcuts:
✓ 4: Move to the preceding item.
✓ Mute: Toggle between pausing and playing
music and video. (The key is located at the
upper right of the device and has a mutedspeaker label.)
✓ 5: Zoom back to the original picture size.
✓ 6: Move to the next item.
✓ 3: Zoom in on a picture.
✓ 9: Zoom out on a picture.
✓ , (comma): Rotate a picture counterclockwise.
✓ Space: Toggle between pausing and resuming a slide show.
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Chapter 14
Managing Media Files
In This Chapter
▶ Using your BlackBerry Bold as a flash drive
▶ Exploring and using Roxio
T
he ways that you can get your hands on media constantly evolve. Ten
years ago, who would have thought that you could buy music from a tiny
card, or download music from an “all you can eat” monthly subscription?
Someday, you’ll wake up with a technology that doesn’t require you to constantly copy media files to your handheld music player. But for now, enjoying
music while on the move means managing these files.
Media, the BlackBerry application on your Bold, is a great music player, but
without music files, it’s as useless as a guitar without strings. And to satisfy
your quest on mobile media satisfaction, this chapter gives you good information on ways to manage your media files.
This chapter is for PC users. If your computer is a Mac, Chapter 16 covers the
PocketMac media application.
Working with Media Files
To acquire media files for your BlackBerry Bold, there are as many choices
as there are ice-cream flavors. The succeeding sections describe the most
common ways.
Using your Bold as a flash drive
The most common way of manipulating media files into and out of your Bold
is to attach it to a PC and use Windows Explorer:
1. Connect your BlackBerry to your PC, using the USB cable that came
with your Bold.
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It’s only the microSD that is going to be exposed to your PC as a flash
drive. Make sure to have the microSD card in your BlackBerry Bold
before you do this.
When connected, the Bold screen displays a prompt for enabling mass
storage mode.
2. On the Bold screen, select Yes.
A screen appears on your Bold, asking for your password.
3. On the Bold screen, type your BlackBerry password.
The device is now ready to behave like an ordinary flash drive. And on
your PC, the Removable Disk dialog box opens.
4. On your PC (the Removable Disk dialog box), click Open Folder to
View Files, and then click OK.
This opens the familiar Windows Explorer screen. You can do anything
you typically do with a normal Windows folder — you know, drag and
drop, copy, and delete files.
5. Close Windows Explorer when you’re done.
Meet and greet BlackBerry
Desktop Media Manager
Roxio is known for its CD-ripping software. (Ripping converts music files in
CD format to other popular compressed formats.) RIM licensed a portion of
Roxio and packaged it with BlackBerry Desktop Software. Even though this
version doesn’t offer the whole Roxio software suite, you can still take advantage of fantastic features, such as
✓ Ripping CDs
✓ Converting files to get the best playback on your Bold
✓ Managing music files
✓ Syncing media files to your device
If you have an old version of Media Manager, just point your desktop Internet
browser to http://na.blackberry.com/eng/services/desktop for
directions on downloading the latest version for free and installing it on
your PC.
In the following sections, we show you the Media Manager interface and how
to copy a video file onto your Bold.
Chapter 14: Managing Media Files
Accessing Media Manager
You can access Media Manager through BlackBerry Desktop Manager, which
Chapter 15 describes in detail. Get to Desktop Manager this way:
1. On your PC, click the Windows Start button.
2. Choose All Programs➪BlackBerry➪Desktop Manager.
BlackBerry Desktop Manager appears, as shown in Figure 14-1.
3. Click the Media icon.
A screen displays showing Media Manager and BlackBerry Media Sync
sections. Each section has a Start button.
4. Click the Start button in the Media Manager section.
The initial Media Manager screen is well organized and gives you the
following options:
• Manage Pictures
• Manage Music
• Manage Videos
• View Connected Devices
5. Click one of the options.
Figure 14-1:
Access
Media
Manager
here.
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The Media Manager screen (shown in Figure 14-2) is really easy to use. Plus,
it has the same interface as Windows Explorer:
✓ The left side is where you navigate to your folders and files.
✓ The right side displays the files in the folder you selected (from the left
side).
Figure 14-2:
View your
media files
on this
screen.
The top section looks the same as the bottom section. The top half — My
Media — represents your desktop; the bottom — My Devices — represents
your Bold. You can move or copy files easily. When you’re copying, for example, one section can be the source, and the other section, the destination.
By simply dragging the files between the two sections, you can copy on the
same screen. Neat, right?
Importing media files to Media Manager
Here’s a quick and easy way to import media files:
1. Navigate Windows Explorer to find the media files you want.
2. Drag and drop the files into Media Manager.
You can drag and drop files to the folder in the left part of the screen
(where the folder tree appears) or to the right part (where the files are
Chapter 14: Managing Media Files
listed). Just make sure that when you’re doing the latter, the current
folder in the tree view is the folder where you want the media files to be
imported.
You can also use Media Manager to locate the files you want without going
through Windows Explorer. The trick is to change the view to Folders. Check
out the two tabs at the upper left. The first tab, My Media, is the default view.
The Folders tab, just to the right of My Media, bears an icon of (go figure) a
folder.
Click the Folders tab. You see a tree view, but this time, it looks exactly as you
see it in Windows Explorer, as shown in Figure 14-3. The files can be on your
local hard drive or in a network folder accessible by your desktop computer.
Not all media file types are directly compatible with your Bold. This is especially true for video files. But the Media Manager can convert most media
files to a usable Bold format.
Figure 14-3:
Navigate to
your desktop media
files here.
Adding a media file to your Bold
Time to copy files to your Bold. Here’s the rundown:
1. Connect your Bold to your PC, using the USB cable that came with
your BlackBerry.
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2. On the Media Manager screen, drag and drop your media files from
the My Media view to any folder in My Devices.
You can drag and drop an entire album. After dropping a media file,
you’re prompted to convert the file into a format that’s usable by your
Bold, as shown in Figure 14-4.
Figure 14-4:
Choose to
convert your
media files
for optimum
playback.
3. Select a conversion option:
• Convert for Optimal Playback: This is the safest bet and is the
default. This is applicable to video files where the converter makes
sure that the video fits perfectly with Bold’s screen resolution.
• Copy with No Conversion: Copies the file faster. The file is copied to
your Bold as is, but it might not play on your Bold.
• Advanced Conversion Options: From here, another screen lets you
downgrade the quality to minimize the file size. It also allows you
to crop video so that the entire screen is filled, instead of seeing
dark margins.
4. Click OK to begin the transfer.
Other features of Media Manager
Spend some time exploring Media Manager.
It has interesting features you may find useful.
Here’s a quick rundown of what you can do with
Media Manager:
✓ Import media files.
✓ E-mail media files.
✓ Enhance photos and apply special effects
to photos by using PhotoSuite.
✓ Set song info (such as title, artist, album,
genre, year, or an image) to show as track
art when playing a song.
✓ Record audio.
✓ Customize photo printing.
Chapter 14: Managing Media Files
Synchronizing with iTunes using
BlackBerry Media Sync
If you have an iPod, you’re probably using iTunes and maintaining a playlist and perhaps a subscription to podcasts or videocasts. Podcast files are
downloaded to iTunes using RSS. (RSS — really simple syndication — is
a kind of digital file publish-subscribe mechanism. This is the mechanism
iTunes uses to receive audio and video recordings, which most people refer
to as podcasts and videocasts.)
To sync your Bold with iTunes, follow these quick and easy steps:
1. Click the Windows Start button.
2. Choose All Programs➪BlackBerry➪Desktop Manager.
3. When BlackBerry Desktop Manager appears (refer to Figure 14-1),
click the Media icon.
A screen displays showing Media Manager and BlackBerry Media Sync
sections. Each section has a Start button.
4. Click the Start button in the BlackBerry Media Sync section.
In the dialog box that appears (such as the one shown in Figure 14-5),
click the double-chevron icon in the lower left of the window to bring up
options for what part of iTunes you want to synchronize.
Figure 14-5:
The
BlackBerry
Media Sync
screen.
5. Click the Show iTunes Playlist icon (lower left).
A selection of what you have in iTunes appears, as shown in Figure 14-6.
This is the part of the screen where you choose iTunes media file types.
6. Select the iTunes media you want copied to your Bold.
7. Click the Sync button.
There you go. You see a progress bar showing the synchronization of the
media files from iTunes.
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Figure 14-6:
Choose
your iTunes
media here.
Downloading sounds
RIM offer a Web site from which you can sample and download new ring
tones, alarms, notifiers, and tunes. On your Bold, simply go to
http://mobile.blackberry.com
On this page, scroll down to the Personalize section and click on the
Ringtones link. A list of available ring tones will be displayed. And did we
mention that they’re free?
Clicking on the ring tone link gives you an option to either play it or download to your Bold. Downloaded ring tones are filed in the My Ring Tones section when you open the Ring Tones inside the Media application.
RIM isn’t the only site where you can find ring tones. The Web is a treasure
trove, and ring tones and other media files are safe to download, so go hunting.
And the best place to find BlackBerry-related software — including ring
tones — is to visit the ever growing BlackBerry community on the Web.
Check out http://crackberry.com, http://blackberrycool.com,
and http://blackberryreview.com, to name a few.
Part V
Working with
Desktop Manager
and PocketMac
H
In this part . . .
ere you discover essential information about some
behind-the-scenes-yet-integral processes. Read all
about BlackBerry Desktop Manager, which you direct to
monitor and control database. If you are a Mac user, you’ll
find details on PocketMac and how you could use it for
database synchronization. You’ll also find out how to
leverage Switch Device Wizard to migrate your existing
data to your new BlackBerry Bold. Find out how to back
up your data. And discover the many ways of installing
third-party applications.
Chapter 15
Syncing the Synchronize Way
In This Chapter
▶ Introducing BlackBerry Desktop Manager
▶ Preparing your PC for PIM synchronization
▶ Using manual and automatic synchronization
W
hat better way to keep your BlackBerry Bold updated than to synchronize it with your desktop application’s data?
Arguably, most of the data you need to synchronize is from your personal
information manager (PIM) applications: notes, appointments, addresses,
and tasks. The crucial piece for data synchronization to and from your device
and desktop computer is Synchronize. This software within BlackBerry
Desktop Manager (BDM) allows you to synchronize your PIM data as well as
upload and download media files between your PC and your Bold.
In this chapter, you explore Synchronize and see how to manually and automatically synchronize your Bold with your desktop computer. You find tips
about which options you may want to use. Before delving into all that, however, is a section on BDM.
If you’re a Mac user, skip this chapter. Chapter 16 covers PocketMac, which
provides similar data synchronization functionality.
If you’re using a corporate BlackBerry Bold that’s running under BlackBerry
Enterprise Server (BES), you can skip this chapter. BlackBerry smartphones
running under BES synchronize over the air (OTA) or wirelessly.
Meeting Your BlackBerry
Desktop Manager
The centerpiece of your desktop activities on the BlackBerry is BlackBerry
Desktop Manager (BDM), which is a suite of programs that includes the
following:
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✓ Application Loader: Installs BlackBerry applications and updates the
BlackBerry OS.
✓ Backup and Restore: Backs up your Bold data and settings. Check out
Chapter 18 for details.
✓ Synchronize: Synchronizes Bold data with your PC (um, the topic of this
chapter).
✓ Media Manager: Uploads media files to your Bold from your PC and vice
versa (another topic in this chapter).
✓ Device Switch Wizard: Helps you transfer data from your existing
mobile device to your Bold. See Chapter 17 for details.
BDM is software loaded on the CD that comes with your Bold. Your Bold’s
packaging provides instructions on how to install BDM on your desktop computer. For corporate users, check with your BlackBerry system administrator
for more details.
Installing BDM and Desktop Redirector
As we mention, use the CD that comes with your Bold to install BDM on your
computer. At the same time, you can also install Desktop Redirector. (Read
more about this in Chapter 8.) Desktop Redirector allows you to redirect
e-mail that you receive in Outlook. This means that even if you get your
e-mails through Outlook like your work e-mails, you can have those e-mails
redirected to your Bold.
Only e-mails from mailboxes connected to your Outlook mailbox are redirected. Your PC and the redirector must run all the time to keep redirection
active.
When you insert the CD, the installation wizard automatically runs. Follow
the wizard. On one of the wizard screens, you choose whether this installation is for personal or for work e-mail. Choosing for work enables you to use
Desktop Redirector for both personal and work.
If you aren’t using a corporate BES and you want to redirect your Outlook
e-mail to your Bold, when you’re installing BDM, make sure that you select the
Redirect Messages Using the BlackBerry Desktop Redirector radio button on
the installation screen, as shown in Figure 15-1.
If your Bold is running under a corporate BES, your e-mail is already redirected to your smartphone wirelessly, and choosing the BlackBerry Desktop
Redirector could really mess things up. So don’t do it! Most companies are
Chapter 15: Syncing the Synchronize Way
protective of corporate data, including your work e-mails. Make sure you
aren’t violating your company’s policy before you decide to redirect your work
e-mails to your personal BlackBerry.
Figure 15-1:
Configure
the BDM
installation
to include
Desktop
Redirector.
Launching BDM
In most Windows installations, you find the shortcut to launch BDM through
your computer’s Start menu. Follow these steps to launch BDM:
1. Choose Start➪All Programs➪BlackBerry➪Desktop Manager.
2. Connect your Bold to your computer using the USB cable that came
with your device.
With the microSD card in your Bold, upon connecting to your PC, your
Bold screen displays a prompt for enabling mass storage mode. It also
asks for your Bold’s password when you answer Yes to the prompt.
Upon answering Yes and entering your password, your Bold will behave
like a flash drive. A drive letter will be added to My Computer (or just
plain Computer in Microsoft Vista) in Windows Explorer, allowing you to
treat the microSD card as a normal flash drive.
3. Launch BDM.
The BDM opening screen appears; see Figure 15-2.
BDM installation can vary from phone provider to provider. You should see at
least the following four icons, or applications.
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✓ Application Loader (see Chapter 19)
✓ Backup and Restore (see Chapter 18)
✓ Media (see Chapter 13)
✓ Synchronize
Figure 15-2:
BlackBerry
Desktop
Manager.
Connecting BDM to your Bold
You establish a connection between your Bold and BDM through the USB
cable. Plug in your device to your desktop. After BDM is running, it tries to
find a BlackBerry (your Bold) on the type of connection specified. The default
connection is USB, so you shouldn’t need to configure anything.
Follow these steps to connect your Bold to BDM:
1. Plug in your device to your desktop.
Keep your device on.
2. Launch BDM.
BDM tries to find a BlackBerry (your Bold) on a USB connection.
3. If your device has a password, BDM prompts you for the password.
Chapter 15: Syncing the Synchronize Way
4. Enter the password.
You see Connected as the screen heading. If for some reason, you
see Disconnected and no password prompt, one of the following is
happening:
• BDM can’t find the device being connected via the USB cable. Make
sure that the USB cable is properly attached at both ends.
• The connection setting isn’t set to use USB. To check this connectivity setting, go to Step 5.
5. Choose Options➪Connection Options at the right side of the BDM
screen.
The screen shown in Figure 15-3 appears. Make sure that the connection
setting uses USB.
6. In the Connection Type drop-down list, select the USB connection with
your Bold’s PIN.
Figure 15-3:
Possible
connection types
to your
BlackBerry
Bold.
Running BDM for the first time
If you’re running BDM for the first time, the program does these things:
✓ Tries to make the initial configuration on your machine, which includes
security encryption setup. It asks you to randomly move your mouse to
generate security encryption keys.
✓ Checks what applications are on your device and what required applications need to be installed. If it can’t find a required application on your
device, it prompts you to install it. Of course, you have the option to
cancel and install later.
✓ Looks at the settings you have for your Synchronize software. If autosynchronization is turned on, BDM attempts to run synchronization for your
PIM. This is discussed in the section “Automatic synchronization,” later
in this chapter.
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Setting Up Synchronize
Synchronize is the part of BDM that allows you to synchronize your data
between your desktop computer and your Bold. (If your Bold is running on
BES, your data is already synced wirelessly, so you don’t need your desktop
for synchronization.) Synchronize is an icon on the BDM screen with two
opposing arrows on top of two paper images. To launch Synchronize, simply
double-click its icon. A screen like the one shown in Figure 15-4 appears.
Figure 15-4:
The
Synchronize
screen.
The Synchronize screen is divided into two sections. You can navigate
through the links on the left:
✓ Synchronize, the default view, allows you to manually trigger synchronization. See Figure 15-4. See the “Using on-demand synchronization”
and “Automatic synchronization” sections, later in this chapter, for more
details and for when you use this screen.
✓ Configuration is where you can set up configuration and rules for
reconciling data. Under the Configuration link are two subsections,
Synchronization and Add-ins. These further help you organize the
interface. See Figure 15-5. The first thing you need to work with is the
Synchronization Configuration screen. The following section helps you
do that.
Chapter 15: Syncing the Synchronize Way
Figure 15-5:
The
Synchronization
Configuration
screen.
Configuring PIM synchronization
The important item in the Synchronization Configuration subsection, as
shown in Figure 15-5, is the Synchronization button. You use that button to
configure PIM synchronization.
Clicking the Synchronization button displays the screen shown in Figure
15-6. You can see that names correspond to the BlackBerry Bold applications
except for Contacts, which goes by Address Book. This is the entry point of
the entire synchronization configuration for PIM applications. Selecting the
application on this screen allows you to pair the PIM handheld application to
a desktop application (most likely Outlook).
From the PIM configuration screen, select which application data you want to
sync with your Bold. The following popular PIM applications can be synced
to your Bold: ACT!, ASCII Text File Converter, Lotus Notes, Lotus Organizer,
Microsoft Outlook, Microsoft Outlook Express, and Microsoft Schedule.
The types of application data that can be synchronized to your Bold are
✓ Calendar: Synchronize your appointments and events stored in your
favorite PIM application.
✓ MemoPad: Synchronize any notes or text that you have been storing in
your PIM application.
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✓ Address Book: Synchronize any contact information with your Bold.
✓ Tasks: Synchronize your to-do list.
Figure 15-6:
The PIM
configuration screen.
Follow these steps to set up your device’s synchronization:
1. Connect your Bold to BDM.
2. Click the Synchronize icon.
3. Click the Synchronization link. (It’s under the Configuration link on
the left side of the screen. Refer to Figure 15-5.)
In the Synchronization Configuration section is the Configure
Synchronization Settings for My Desktop Program label. Click the
Synchronization button beside this label, and the PIM configuration
screen is displayed.
4. Select the check box next to an application data type (such as Calendar,
MemoPad, Address Book, or Tasks) that you want to synchronize.
For example, we select the Calendar application data type
5. Click the Setup button.
This opens Calendar Setup screen.
6. Select a PIM application to retrieve application data from by highlighting your desired application.
Chapter 15: Syncing the Synchronize Way
BDM pulls your selected application data from the application selected
from this screen. (In Figure 15-7, we select Microsoft Outlook.) This
means that when you synchronize your Bold, BDM retrieves Calendar
data from Microsoft Outlook.
Figure 15-7:
Choose the
desktop
application
here.
7. Click Next.
8. On the Synchronization Options screen that opens, select which
direction the synchronization will follow (see Figure 15-8).
Here are the three available synchronization options:
• Two Way Sync allows you to synchronize changes in both your
Bold and in your desktop application.
• One Way Sync from Device synchronizes only the changes made to
your Bold. Changes to your desktop application aren’t reflected in
your Bold.
• One Way Sync to Device synchronizes changes made in your desktop application with your Bold. Any changes made in your Bold
aren’t reflected in your desktop application.
9. Click Next.
The Options screen opens for the PIM application you selected in Step 6.
Figure 15-9 shows the Microsoft Outlook Options screen.
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Figure 15-8:
Decide
which
direction
synchronization
follows
here.
Figure 15-9:
Select
specific
application
settings
here.
For synchronization to Microsoft Outlook, make sure that you select the
correct user profile in the Outlook User Profile drop-down list. This is
particularly pertinent in cases in which you have multiple user profiles
in your computer. Choosing the wrong one may result in putting the
wrong data into your Bold.
Chapter 15: Syncing the Synchronize Way
The amount of data that is reconciled or synchronized in a given application can also be controlled. For example, as shown in Figure 15-9, the
center portion of the configuration allows you to specify whether to
transfer all Calendar items, transfer just a set of appointments in the
future, or transfer items within a range of dates you enter.
Select the Remove Alarm for Past Items check box if you don’t want to
keep the alarm setting for events that have already occurred.
10. Click Next and then click Finish.
Clicking the Next button brings you to the Calendar Setup Finish
screen. Clicking the Finish button completes configuring the Calendar
synchronization you selected.
Mapping fields for synchronization
For all four PIM applications, Synchronize is intelligent enough to know what
information — such as names, phone numbers, and addresses in Contacts —
corresponds to Outlook. This specific bit of information, or attribute, is a
field. For instance, the value of a home phone number field in Contacts needs
to be mapped to the corresponding field in Outlook so that information is
transferred correctly.
But not all fields on the desktop side exist on the handheld (and vice versa).
For example, a Nick Name field doesn’t exist in the Bold Contacts but is available in Exchange (Outlook) Address Book. In some instances, Synchronize
provides an alternate field and lets you decide whether to map it.
If you ever need to change the default mapping, you can. The interface is the
same for all PIM applications. To illustrate how to map and unmap fields, we
use Contacts. The following steps lead you to the screen where you can map
the fields for Contacts:
1. From BDM, click the Synchronize link.
The Synchronize screen appears.
2. Click the Synchronization link.
3. Click the Synchronize button.
The PIM configuration screen appears; refer to Figure 15-6.
4. Select the Address Book check box.
The Advanced button is enabled.
5. Click the Advanced button.
The Advanced screen opens, as shown in Figure 15-10.
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Figure 15-10:
The
Advanced
screen for
Address
Book.
6. Click the Map Fields button.
The Map Fields screen for the Address Book/Contacts application
appears; see Figure 15-11. To map or unmap, click the arrow icons.
Figure 15-11:
The Map
Fields
screen for
Address
Book.
Chapter 15: Syncing the Synchronize Way
If you aren’t careful, you can inadvertently unclick a mapping (such as
Job Title), and suddenly, your titles aren’t in sync. Double-check your
mapping before you click OK. If you think you made a mistake, click
Cancel to save yourself from having to restore settings.
7. Click OK to save your changes.
Confirming record changes
Face facts: Doing a desktop synchronization isn’t a very interesting task, and
few people perform it on a regular basis.
You can tell Synchronize to prompt you for any changes it’s trying to make
(or perhaps undo) on either side of the fence. The Advanced screen comes
into picture here. To get to this view, follow these steps:
1. From BDM, click the Synchronize link.
The Synchronize screen appears.
2. Click the Synchronization link.
3. Click the Synchronize button.
The PIM configuration screen appears; refer to Figure 15-6.
4. Select the Address Book check box.
If you want a PIM application other than Address Book, select that application from the list.
5. Click the Advanced button.
The Advanced screen for Address Book screen appears; refer to Figure
15-10. This screen has a Confirmations section and gives you two options:
• Confirm Record Deletions (Recommended)
• Confirm Changes and Additions (Recommended)
Regardless of whether you select the first option, Synchronize displays a
prompt if it detects that it’s about to delete all records.
Resolving update conflicts
Synchronize needs to know how you want to handle any conflicts between
your Bold and your desktop application. A conflict normally happens when
the same record is updated on your Bold and also in Outlook. For instance,
you change Jane Doe’s mobile number on both your Bold and PC in Outlook.
Where you resolve these conflicts is the same for all PIM applications. Again,
for illustration, we use Address Book as an example.
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1. From BDM, click the Synchronize link.
The Synchronize screen appears.
2. Click the Synchronization link.
3. Click the Synchronize button.
The PIM configuration screen appears; refer to Figure 15-6.
4. Select the Address Book check box.
If you want a PIM application other than Address Book, select that application from the list.
5. Click the Advanced button.
The Advanced screen for Address Book appears; refer to Figure
15-10. This screen has five sections, and the third section is Conflict
Resolution.
6. Click the Conflict Resolution button.
The Conflict Resolution screen is shown in Figure 15-12.
Figure 15-12:
Manage
conflicts
here.
From the Conflict Resolution screen (Figure 15-12) that appears, you can
tell Synchronize to handle conflicts in a few ways. Here are the options:
• Add All Conflicting Items: When a conflict happens, add a new
record to the Bold for the changes on the desktop and add a new
record to the desktop for the changes on the Bold.
• Ignore All Conflicting Items: Ignores the change and keeps the data
the same on both sides.
• Notify Me When Conflicts Occur: This option is the safest. Synchronize
displays the details of the conflict and lets you resolve it.
Chapter 15: Syncing the Synchronize Way
• Device Wins: Unless you’re sure this is the case, you shouldn’t
choose this option. It tells Synchronize to disregard the changes in
the desktop and use handheld changes every time it encounters a
conflict.
• Microsoft Outlook Wins: If you aren’t using MS Outlook, this option
is based on your application. This option tells Synchronize to
always discard changes on the handheld and use the desktop
application change when it encounters a conflict.
We don’t recommend this option because there’s no telling on
which side you made the good update.
7. Select the option you want.
8. Click OK to save the settings.
Ready, Set, Synchronize!
Are you ready to synchronize? Earlier in this chapter, we show you ways to
define synchronization filters and rules for your e-mail and PIM data. Now it’s
time to be brave and push the button. You can synchronize one of two ways:
✓ Manually: Click the Synchronize Now icon.
✓ Automatically: Choose How Often on the calendar.
Using on-demand synchronization
This portion of Synchronize is a feature that lets you run synchronization
manually. Remember that even if you set up automatic synchronization,
actual synchronization doesn’t happen right away. So, if you make updates to
your appointments in Outlook while your Bold is connected to your PC, this
feature allows you to be sure that your updates make it to your Bold before
heading out the door.
Without delay, here are the steps:
1. From BDM, click the Synchronize link.
The Synchronize screen appears; refer to Figure 15-4. The following four
check boxes let you be selective:
• Reconcile Messages: Synchronize your e-mails between Outlook
and your Bold.
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• Synchronize Organizer Data: Include notes, appointments,
addresses, and tasks.
• Run Add-in Actions: You have third-party applications that require
data synchronization between your PC and your Bold.
• Update Device Date and Time: You want both the PC and Bold to
have the same time. This ensures that you’re reminded of your
appointments at the same time for both Outlook and your Bold.
2. Select the check boxes for the data you want to synchronize.
3. Click the Synchronize button.
Synchronize starts running the synchronization, and you see a progress
screen. If you set up prompts for conflicts and Synchronize encounters
one, a screen appears so that you can resolve that conflict. When finished,
the progress screen disappears and the Synchronize screen reappears.
If you turned on automatic synchronization (see the next section), the
items you select in Step 2 automatically sync every time you connect
your Bold to your PC.
4. Click the Close button.
Automatic synchronization
How many times do you think you reconfigure your Synchronize setup?
Rarely, right? After you have it configured, that’s it. And if you’re like me, the
reason you open BDM is because you want to run Synchronize. So, opening
Synchronize and clicking the Synchronize button is somewhat annoying.
To make Synchronize run automatically every time you connect your Bold to
your PC, simply make sure that you select the last check box on the
Synchronize screen (refer to Figure 15-4) — Synchronize the Selected Items
When Your Device Is Connected to the BlackBerry Desktop Manager.
You may be asking, “What items will autosynchronization sync?” Good
question. Synchronize automatically syncs the items you selected in the top
portion of the Synchronize screen (refer to Figure 15-4). Note that if you make
a change, selecting or deselecting an item on the Synchronize screen, only
the selected items will be automatically synced the next time you connect
your Bold to your PC.
Chapter 16
Syncing the PocketMac Way
In This Chapter
▶ Introducing PocketMac
▶ Preparing your Mac for data synchronization
▶ Running a synchronization
I
n Chapter 15, you can find a way of synchronizing your BlackBerry Bold to
Windows PC. But what if you’re a Mac user?
There are a couple of solutions to synchronizing your Bold data with your
Mac. Some are free and others not, but the most obvious one is using
PocketMac, which is software you can download from the RIM Web site. And
yes, PocketMac is free. This chapter explores PocketMac and how you can
synchronize your Mac PIM data into your BlackBerry.
If you’re using a corporate BlackBerry Bold that’s running under BlackBerry
Enterprise Server (BES), some or most of the feature of PocketMac might not
work because BlackBerry smartphones running under BES synchronize over
the air (OTA) or wirelessly. Too, BES administrators have the ability to disable
features of your device, like the microSD.
Meet and Greet PocketMac
PocketMac is almost the equivalent of Desktop Manager in the Windows
world. It’s used for data synchronization, but you can also use PocketMac for
installing software. Because you can install software easily by downloading
it directly to your Bold, it’s very likely that you’re not going to use any other
features of the PocketMac other than data synchronization. And that’s what I
discuss in the rest of this chapter.
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In terms of what type of information you can synchronize between your Mac
and Bold, here’s a quick rundown:
✓ Contacts: This is defaulted to sync to the Mac Address Book. However,
you have the option to choose other applications if you have it on your
Mac, such as Entourage or Lotus Notes.
✓ Calendar: The default setting is to sync to the Mac iCal calendar.
However, you have the option to also sync to other applications, such as
Entourage, Lotus Notes, Meeting Maker, or Now Calendar.
✓ Tasks: This defaults to Mac’s iCal. Available options are Lotus Notes,
Meeting Maker, and Now Tasks.
✓ Notes: No default is set. You can choose from Entourage, Stickies Notes,
OSXMailNotes, and PocketMac Secure Notes.
✓ Bookmarks: This is not set by default, but you have the option to copy
Safari Bookmarks into your BlackBerry Bold’s Browser Bookmarks. This
option requires software to be installed in your Bold. The software is
already available in PocketMac; you only need to click the Install button
on the Bookmarks tab. (See Figure 16-3 later this chapter.)
✓ Email: This allows you to copy messages from your Bold to Mac Mail.
Most likely, you don’t need this because you can set up Mac’s Mail to
receive the same e-mail you get on your BlackBerry Bold.
✓ iTunes: This helps you transfer music from iTunes files to your Bold.
✓ iPhoto: This helps you transfer photos from iPhoto to your Bold and
also import photos from your Bold to iPhoto.
Installing PocketMac
Installing PocketMac is no big deal. Here’s what you need to do:
1. Via your Mac Safari browser, navigate to
http://na.blackberry.com/eng/services/desktop/mac.jsp
The preceding link is RIM’s download page for PocketMac as of this
writing.
You can easily locate this page by searching for “blackberry pocketmac
download” in as search engine. The first hit is most likely the download
site.
2. Download PocketMac and PocketMac Drivers Installation Files.
Chapter 16: Syncing the PocketMac Way
The download page should look like Figure 16-1 with two steps linking to
downloading PocketMac and its latest drivers.
3. Double-click the installation files.
Both installation files have a .dmg extension. Double-clicking the file will
install the application to your Mac. And you should see a PocketMac
icon on your Mac’s Dock or on the Desktop. (The Dock is the bar of
application icons at the bottom of the screen.)
Launching and connecting
PocketMac to your Bold
After PocketMac is installed, you should see the launcher icon on the Dock.
You establish a connection between your Bold and PocketMac through the
USB cable.
Figure 16-1:
Download
PocketMac
here.
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1. Connect your Bold to your Mac using the USB cable.
With the microSD in Bold upon connecting to your Mac, your Bold
screen displays a prompt for enabling mass storage mode. It’s important
that you select Yes to this prompt. iTunes synchronization will not work
if you choose No.
2. On your Bold, select Yes on enabling mass storage prompt.
3. Click PocketMac on the Dock.
The PocketMac opening screen appears; see Figure 16-2. If you don’t see
PocketMac on the Dock and you’re sure you installed it, try looking at
your Desktop. If it’s not there, use Finder to look for the application.
Figure 16-2:
PocketMac
Sync
Manager.
You should see three icons:
• .mac: If you subscribed and have an online .Mac account, you can
explore this button. This section is not covered on this book but
feel free to navigate this link if you have a .Mac account.
• BlackBerry: Choose this link to specify how you want the synchronization to behave. You’ll see sample configuration on the succeeding steps.
• Sync: Click this button to start the data synchronization.
4. On your Mac, click the BlackBerry icon.
The screen shown in Figure 16-3 appears. This is where you specify
configuration for the sync. The connection tab is also the place to enter
your Bold password if you have one. You can skip Step 5 if you don’t
have a password on your Bold.
5. Click the Connection tab and enter your Bold password.
Your Bold and PocketMac can now fully communicate with each other.
After your PocketMac can communicate to your Bold, your next step is to
make sure the setting for synchronization is how you want it to happen.
Chapter 16: Syncing the PocketMac Way
Setting Up Synchronization Options
PocketMac does not automatically sync without you telling it to do so. But
before you get those trigger happy fingers of yours to click the Sync, though,
take a minute to go over how you want the sync to happen.
Click the BlackBerry button, and PocketMac SyncManager displays a screen
like the one shown in Figure 16-3. As you can see on this screen, all the goodies you want to sync are displayed on each tab.
Setting up direction of Sync
The first thing that you probably want to know is what direction of sync
each of the data behaves. Each tab has simple settings, telling you where the
data should come and where it is going. For instance, look at iTunes tab. It
should read Pushing iTunes Music to the BlackBerry from Mac. If
you don’t see any description about the direction, that means that you have
the ability to control it. And that’s where the Advanced Preferences screen
comes in.
Figure 16-3:
Navigate
through the
tabs to configure data
sync here.
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As an example, here’s how you can change the direction of Contacts
synchronization:
1. Launch PocketMac and connect your Bold to your Mac.
The PocketMac SyncManager screen shows up (refer to Figure 16-2). If
you need a quick review on how to do this, see the previous section.
2. On the PocketMac SyncManager screen, click the BlackBerry button.
The PocketMac SyncManager screen displays with data tabs. Refer to
Figure 16-3.
3. Click the Contacts tab.
4. Click Advanced Preferences button next to AddressBookContacts.
The Address Book Advanced Preference screen, as shown in Figure 16-4,
appears.
Figure 16-4:
Configure
Advanced
Sync
options
here.
The Advanced Preference button is where to go for all the nitty-gritty details of
synchronization for that particular data type. For example, you’ll see in Figure
16-4 the ability to pick and choose the contacts you want to sync based on the
categories. You could also opt to not include photo images on synching.
Chapter 16: Syncing the PocketMac Way
Going back to setting the direction of sync, you’ll see on the Advanced
Preferences screen (refer to Figure 16-4) three radio buttons for such a
purpose:
✓ Two-way sync: This is the default setting. Any updates you made on
both Mac and Bold is sync to the other side.
✓ Overwrite device: This indicates a one-way direction sync from Mac to
your Bold.
✓ Overwrite Mac: This indicates a one-way direction sync from your Bold
to your Mac.
Synchronizing iTunes
For a Mac user like you, no need to tell you about iTunes. The app comes
with the territory and is probably something you’d be happy to also sync
into your Bold, right?
While you’re in the PocketMac SyncManager, clicking the iTunes tab gives
you a screen similar to Figure 16-5.
Figure 16-5:
Set iTunes
to sync to
your Bold
here.
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Select the check boxes you want to be synched to your Bold. Make sure you
to select the first check box (Push iTunes Music to the BlackBerry from Mac).
PocketMac copies your iTunes files to the Bold’s microSD. If you see that the
first check box is disabled, that means that PocketMac didn’t see the microSD.
Make sure that you have the microSD in your Bold; the reconnect the device
and select Yes on the prompt in the device for enabling mass-storage mode.
Ready, Set, Sync
Are you ready to synchronize? Upon clicking the Sync button, you’ll see a
screen similar to Figure 16-6. Again, nothing complicated lurks here: just a
simple status bar indicating the progress of the synch.
Figure 16-6:
Synch is
in-progress
here.
Do not unplug the device in the middle of a synch! You take a serious risk of
messing up your data on both your Mac and your Bold. Have a little patience
because the synch could take a couple of minutes.
Chapter 17
Switching Devices
In This Chapter
▶ Switching from an old BlackBerry to a BlackBerry Bold
▶ Switching from a PDA to a BlackBerry Bold
W
ouldn’t it be nice if you could just make one device’s data available
to another? That’s the future. But right now, RIM (Research In
Motion) wants to make switching devices as painless as possible. That’s
why the Device Switch Wizard is part of the suite of applications in
BlackBerry Desktop Manager.
Switching to a New BlackBerry
Switching from an older BlackBerry to your new Bold is no big deal. When
you want to transfer application data (e-mails and contacts, for example) to
your new Bold, the BlackBerry Desktop Manager (BDM) Device Switch Wizard
backs up your old BlackBerry and loads that backup to your new device.
The following steps help you transition from your old device to your new
BlackBerry Bold:
1. On your PC, choose Start➪All Programs➪BlackBerry➪Desktop
Manager.
The Desktop Manager screen opens, where you can find Device Switch
Wizard, as shown in Figure 17-1.
2. Click the Device Switch Wizard icon.
The Device Switch Wizard screen lets you choose whether to switch
from BlackBerry to BlackBerry Bold or from non-BlackBerry to
BlackBerry Bold. The BlackBerry-to-BlackBerry section tells you to connect your current (old) BlackBerry to your PC.
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Figure 17-1:
Launch
Device
Switch
Wizard
here.
3. Connect your old BlackBerry to your PC with the USB cable.
Keep your Bold on when connecting.
4. Click the Start button below Switch BlackBerry Devices.
The next screen lets you verify the PINs for both devices — the old
BlackBerry on the left and your new Bold on the right, as shown in
Figure 17-2. Because you connected only your old BlackBerry, it should
be preselected.
Your BlackBerry PIN isn’t a password — it’s your BlackBerry smartphone identifier. You can find the PIN by going to Options➪Status on
your BlackBerry.
5. Decide whether to include user data and third-party applications, and
then click Next.
If you want all the data, leave the screen untouched; this backs up everything. Third-party applications are all the programs you installed — the
ones that didn’t come with the device originally.
A status screen appears, showing the progress of the backup operation.
When the backup is finished, the next screen prompts you for the PIN of
your new BlackBerry Bold.
Chapter 17: Switching Devices
Figure 17-2:
Verify that
your old
BlackBerry
is connected to
the PC and
decide
what data
to include
here.
6. Connect your BlackBerry Bold to your PC with the USB cable.
The next screen, as shown in Figure 17-3, lets you verify that your Bold is
connected properly with the PIN displayed. It also asks you for the password. Since data is already backed up from the old BlackBerry, the old
device is no longer needed on succeeding steps, and it doesn’t matter
whether you keep the old one connected.
Figure 17-3:
Type your
device
password
here.
7. Enter the password of your Bold, and then click OK.
A screen similar to Figure 17-4 tells you what will be restored to the new
device. Nothing has been done to your new BlackBerry Bold yet, and
this is your last chance to cancel the process.
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Figure 17-4:
Confirming
loading
data onto
your new
BlackBerry
Bold.
8. Click Finish.
A progress screen shows you the loading process.
9. When the Success screen appears, click the Close button.
Switching from a Non-BlackBerry Device
Device Switch Wizard supports two types of non-BlackBerry devices:
✓ Palm
✓ Microsoft Windows Mobile
This doesn’t mean that you can’t import your old data if you have another
device. The Device Switch Wizard just makes it simpler for these two types of
devices. Check out Chapter 15 for synchronization options to your Desktop
PIM application if your old device is neither a Palm nor Microsoft Windows
Mobile.
Palm device requirements
Your equipment has to meet three prerequisites for Device Switch Wizard to
import data from Palm to your BlackBerry Bold:
Chapter 17: Switching Devices
✓ Your PC must be running Windows 2000 or later.
✓ One of the following Palm Desktop Software versions must be installed
on your desktop:
• 4.0.1
• 4.1
• 4.1.4
• 6.0.1
✓ The Palm Desktop Software installed is synchronizing properly with the
Palm device.
You can check your Palm user guide for more details about your Palm device
and on synchronizing it to your PC. You can also download the user guide
from www.palm.com/us/support/index.hml. Navigate to this page by
selecting the Palm model you have and the wireless network provider on
which it runs.
Windows Mobile device requirements
You need the following things for the wizard to work properly with a
Windows Mobile device:
✓ Your PC must be running Windows 2000 or later.
✓ Microsoft ActiveSync versions must be installed on your PC.
✓ The mobile device must run one of the following operating systems:
• Microsoft Windows Mobile 2000, 2002, 2003, 2003SE, or 2005/5.0 for
Pocket PC
• Microsoft Windows Mobile SmartPhone software 2002, 2003, or
2003 SE
Running the wizard
Before you run the wizard, make sure that all the requirements for your
device are in place.
We recommend hot-syncing or synchronizing your Palm or Windows Mobile
device; this ensures that the data you’re sending to your Bold is current. Palm
Desktop Software, as well as Microsoft ActiveSync, should come with help
information on how to hot-sync.
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Although the following steps migrate Windows Mobile data into the Bold, the
steps are similar for Palm as well. We indicate at what point the steps vary.
Do the following to get your other device’s data migrated to your new Bold:
1. Connect both the Windows Mobile device and BlackBerry Bold to
your desktop computer.
2. On your PC, choose Start➪All Programs➪BlackBerry➪Desktop
Manager.
The Desktop Manager screen appears; refer to Figure 17-1.
3. Click the Device Switch Wizard icon.
4. When Device Switch Wizard appears, click the image next to Switch
from Another Device to BlackBerry Device.
The Welcome screen, as shown in Figure 17-5, describes what the tool
can do.
Figure 17-5:
Migrating
data from
a nonBlackBerry
device.
5. Click Next.
A screen prompts you to decide whether you’re migrating from Palm
or Windows Mobile, as shown in Figure 17-6. The wizard is intelligent
enough to enable the option associated to the connected device, which
(in this figure) is a Windows Mobile device.
6. Click Next.
Hot-syncing the Windows Mobile device kicks in at this point. You see
a series of screens that appear for each of the application’s data, such
as Calendar, Contacts, and MemoPad. A sample for the Calendar data
is shown in Figure 17-7. The screen indicates what to sync and will be
empty if you already performed a hot-sync prior to running the wizard.
Otherwise, it will take some time, depending on how much data there is
to sync between the device and the desktop software.
Chapter 17: Switching Devices
Figure 17-6:
The wizard
has already
selected
which
device to
port.
Figure 17-7:
A message
showing
hot-syncing
on your
device.
7. Click OK.
A progress screen appears. Before the data is applied to your Bold, the
wizard prompts you about the change, as shown in Figure 17-8. Click the
following buttons on this screen to either confirm or reject the change:
• Details: You want to know the records the wizard is trying to apply.
• Accept: You just want the data migrated.
• Reject: Ignore this data and continue.
• Cancel: Change your mind and cancel the whole operation.
8. Click the Accept or the Reject button on any confirmation screens that
appear.
The wizard migrates all the data you accepted. Obviously, the wizard
skips everything you rejected. When the migration process is finished, a
success screen appears.
9. Click Finish.
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Figure 17-8:
Confirm the
importing of
data here.
Chapter 18
Protecting Your Information
In This Chapter
▶ Performing a full backup of your BlackBerry Bold data
▶ Restoring from backups
▶ Selecting what data to back up
▶ Backing up and restoring wirelessly
I
magine that you left your beautiful Bold in the back of a cab. You lost your
Bold for good! Okay, not so good. What happens to all your information?
How will you replace all those contacts? What about security?
Take a deep breath and relax a bit. One thing you don’t need to worry about
is information security — if you set up a security password on your Bold, that
is. With security password protection enabled, anyone who finds your Bold
has only ten chances to enter the correct password; after those ten chances
are up, it’s self-destruction time. Although the conclusion isn’t as smoky as
those self-destructing tapes from Mission Impossible, your Bold does erase all
its information, thwarting your would-be data thief. Sad but safe.
If you haven’t set up a password for your Bold, do it now! For information on
how to do so, see Chapter 3.
Hmm. But how do you get back all the information that was on your Bold?
That’s what this chapter is all about. Vital information — clients’ and friends’
contact information; notes from phone calls with clients; and, of course,
those precious e-mail messages — shouldn’t be taken lightly. Backing up this
information is a reliable way to protect it from being lost forever.
If your Bold isn’t on a BlackBerry Enterprise Server (BES), BlackBerry
Desktop Manager (BDM) is the only way to back up and restore information
to and from your desktop PC. And SmrtGuard (pronounced smart guard)
offers a wireless backup and restore service if you who don’t have the habit
of plugging your Bold into your PC. If that sounds like you, go to the end of
this chapter to find an introduction to SmrtGuard backup and restore solution that can give you peace of mind when it comes to protecting your data.
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Accessing Backup and Restore
Backup and Restore — a BDM application — allows you to back up all the
sensitive data on your Bold, including contacts, e-mails, memos, to-do’s, all
personal preferences and options, and more.
For most users, your e-mails are already stored in accounts, such as Gmail or
Yahoo! Mail. But you can still back up e-mails just in case.
To back up information on your Bold, follow these steps:
1. Open BDM on your PC by choosing Start➪All Programs➪BlackBerry➪
Desktop Manager.
If you haven’t already installed BDM on your PC, see Chapter 15.
2. Connect your Bold to your PC with the USB cable that came with
your Bold.
If everything is set up right, a pop-up window on your PC asks you to type
your BlackBerry security password. Make sure your Bold is turned on.
3. Type your password.
The Bold connects to the PC.
4. Double-click the Backup and Restore icon on the BlackBerry Desktop
Manager screen.
The Backup and Restore screen opens; see Figure 18-1. You’re ready to
back up data from or restore information to your Bold.
Figure 18-1:
The Backup
and Restore
screen.
Chapter 18: Protecting Your Information
Backing Up, BlackBerry Style
Everyone knows that backing up data provides tremendous peace of mind. So
do the folks at RIM, which is why backing up your information is quite easy.
You can back up your Bold manually or by autopilot.
Backing up your Bold manually
To back up your Bold on demand, follow these steps:
1. From the BDM screen, double-click the Backup and Restore icon.
The Backup and Restore screen appears; refer to Figure 18-1.
2. Click the Backup button.
The dialog box shown in Figure 18-2 appears, where you can name the
backup file and figure out where on your PC you want to save it.
Figure 18-2:
Name and
find a home
for your
backup file.
3. Name your backup file and choose a place to save it.
4. Click Save.
BDM starts backing up your Bold information to your PC. Figure 18-3
shows the backup progress in the Transfer in Progress window.
Don’t unplug your Bold from the PC until the backup is finished!
Depending on how much information you have on your Bold, the backup
might take ten minutes to finish.
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Figure 18-3:
A backup is
in progress.
5. When the Transfer in Progress window disappears, unplug the Bold
from the PC.
Setting up automatic backups
What’s better than backing up your information once? Remembering to back
up regularly! And what’s better than backing up regularly? You guessed it —
running backups automatically. After you schedule automated BlackBerry
backups, you can really have peace of mind when it comes to preventing
information loss.
Follow these steps to set up an automatic backup:
1. From the BDM screen, double-click the Backup and Restore icon.
2. In the Backup and Restore screen, click the Options button.
The Backup Options screen appears, where you can schedule automatic
backups. See Figure 18-4.
3. Select the Back Up My Device Automatically Every xx Days check box.
Choosing this option allows you to make more decisions (check boxes
and options become active), such as how often you want BDM to back
up your Bold.
Chapter 18: Protecting Your Information
Figure 18-4:
Set
automatic
backups
here.
4. In the Days field, enter a number of days between 1 and 99.
This interval sets how often your Bold is backed up. For example, if you
enter 14, your Bold is backed up every 14 days. Go figure.
5. Select the Back Up All Device Application Data radio button.
This option backs up all the data on your Bold each time autobackup
runs.
Although you can exclude e-mail messages and information (such as
from Contacts, to-do’s, and memos), we recommend that you back up
everything each time. That way, when it’s time to restore to a new
BlackBerry, you get everything where you left off, including e-mail.
6. Click OK.
Now you can go on with your life without worrying when to back up.
To run a backup, your Bold must be connected to your PC. Make sure that you
plug your Bold into your PC once in a while so that autobackup has a chance
to back up your information.
Restoring Your Data from
Backup Information
We hope that you never have to read this section more than once. A full
restore means bringing back all your BlackBerry information from a previous
backup stored on your PC.
The steps to fully restoring your backup information are simple.
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1. From BDM, double-click the Backup and Restore icon.
2. In the Backup and Restore screen, click the Restore button.
An Open File dialog box asks where the backup file is on your PC.
3. Choose a backup file and click Open.
A Warning window appears when you’re about to do a full restore
(see Figure 18-5), alerting you that you’re about to overwrite existing
information.
Figure 18-5:
Be careful
when
overwriting
existing info.
4. Click Yes to go ahead with the full restore.
A progress bar appears. It might take a while for the full restore to finish.
Don’t unplug your BlackBerry from your PC during this time!
5. When the progress bar disappears, unplug the device from the PC.
Protecting Your Data, Your Way
A certain burger joint and BlackBerry both say that you can have it your way
with their products. Just like you can get your burger with or without all the
toppings and condiments, you can choose to not back up and restore things
that you know you won’t need.
For example, say you accidentally deleted all your Internet bookmarks and
now you want them back. Don’t restore all the information from your last
backup. That could be more than 90 days ago (depending upon how often
your autobackup runs, if at all). You may unintentionally overwrite other information, such as e-mail or new contacts. You want to restore bookmarks only.
Chapter 18: Protecting Your Information
If you lose something in particular, or want something specific restored on
your Bold, use the selective backup and restore function in BDM to restore
only what you need. The same goes with backing up. If you’re a big e-mail
user, back up just your e-mails but nothing else.
In the following sections, we use the term databases. Don’t worry; this isn’t as
technical as you think. Just think of a database as an information category on
your Bold. For example, saying, “backing up your Browser bookmarks database” is just a fancy way of saying, “backing up all your Browser bookmarks
on your Bold.”
Backing up, your way
To back up specific information — selectively — follow these steps:
1. From BDM, double-click the Backup and Restore icon.
2. In the Backup and Restore screen, click the Advanced button.
The advanced Backup/Restore screen appears, as shown in Figure 18-6.
The right side of the screen shows different information categories, or
databases.
3. In the Device Databases list on the right, Ctrl-click the databases you
want to back up.
Figure 18-6:
The
advanced
Backup/
Restore
screen.
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4. Click the left-pointing (backup) double arrow.
This step merely transfers the databases onto your PC; it doesn’t save
them. That’s next.
A progress bar moves while your Bold is backed up. When the backup
transfer is finished, you can see the databases on the left side of the
window.
5. Choose File➪Save As.
A file chooser appears.
6. Name your file and specify where you want to save it on your PC.
Make sure to name it something specific so that you know exactly what
is in the backup.
You need to manually save the backup file on your PC even after you choose a
location for the file in Step 6. Remember that a selective backup doesn’t automatically save your backup on your PC.
Restoring, your way
When you’re restoring selectively, you must already have a backup file to
restore from. Although this may sound obvious, the point here is that you
can selectively restore from any backup — auto or manual.
For example, say you have autobackup running every other day and you want
to restore only your e-mail messages from two days ago. You don’t need to do
a full restore; that would overwrite that new contact you put in Contacts only
yesterday. Rather, you can use the selective restore method and get back
only your e-mail messages.
Looking at backup BlackBerry files
Whether you use the one-button backup
method or you manually back up your files,
backup files are saved on your PC as IPD files.
Are you asking, “Can I read these backup files
without a BlackBerry?” The answer is yes! With
the third-party product ABC Amber BlackBerry
Converter, you can view any IPD file. What’s the
point? Suppose you lost your BlackBerry but
need to read an old e-mail or get contacts from
your backup files. This tool allows you to convert anything in your backup file (e-mails, SMS
messages, PIM messages, and contacts) into
PDF or Word documents. For more information
and to try ABC Amber BlackBerry Converter
for free, go to www.processtext.com/
abcblackberry.html.
Chapter 18: Protecting Your Information
To restore your way, follow these steps:
1. From BDM, double-click the Backup and Restore icon.
2. In the Backup and Restore screen, click the Advanced button.
The advanced Backup/Restore screen appears; refer to Figure 18-6. The
right side of the screen shows your different information categories, or
databases.
3. Choose File➪Open.
A window opens so that you can choose which backup file you want to
restore from.
A BlackBerry backup file has an .ipd extension.
4. Select a backup file.
5. Click Open.
The different information categories, or databases, appear on the left
side of the screen. You are now ready for a selective restore.
6. Select the database(s) you want to restore.
You can select multiple databases by Ctrl-clicking the databases you want.
7. Click the right-pointing (Restore) double arrow.
You see a warning window asking whether you want to replace all the
information with the data you’re restoring. Refer to Figure 18-5.
If your Bold has the same categories as the ones you’re restoring (which
is likely), you’ll overwrite any information you have on your Bold.
You can confidently move on to Step 8 (clicking the Yes button) if you
know the database you’re restoring has the information you’re looking for.
8. Click Yes.
A progress bar appears while the selected databases are being restored.
When the progress bar window disappears, the information categories
that you selected are restored on your BlackBerry.
Clearing Bold information, your way
You can also selectively delete information on your Bold from BDM. Suppose
you want to clear only your phone logs from your Bold. One way is to
tediously select one phone log at a time and press Delete, repeating until all
phone logs are gone. However, you could instead delete a database from the
advanced Backup/Restore screen by using the Backup and Restore function.
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To selectively delete databases on your Bold, follow these steps:
1. From BDM on your PC, double-click the Backup and Restore icon.
The Backup and Restore screen appears.
2. In the Backup and Restore screen, click the Advanced button.
The advanced Backup/Restore screen appears; refer to Figure 18-6. The
right side of the screen shows your Bold’s databases.
3. Ctrl-click the database(s) you want to delete.
The database is highlighted.
4. Click the Clear button on the right side of the screen.
A warning window asks you to confirm your deletion.
5. Click Yes.
A progress bar shows the deletion. When the progress bar disappears,
the information categories you selected are cleared from your Bold.
Backup and Restore Wirelessly
You can even backup and restore wirelessly without being on the BES
or going through the trouble of plugging your Bold to your PC via BDM.
However, you do have to pay a little bit for this service.
SmrtGuard (www.smrtguard.com/smrtguard.jsp) offers software that
you can install on your BlackBerry that can wirelessly back up your data.
Currently, SmrtGuard supports backing up contacts, memos, calendar items,
call logs, to-do’s, SMS, and e-mails.
In addition to its backup and restore capabilities, SmrtGuard also has features
to help you locate, recover, and destroy data on your device. SmrtGuard has a
BlackBerry tracking feature (a similar concept to LoJack for cars), which helps
you determine whether you simply misplaced your device or your device was
stolen. If you determine your device was stolen, you can send a signal to have
your data destroyed via the SmrtGuard Dashboard on its Web site.
SmrtGuard has three pricing plans:
✓ Monthly Plan: $3.99 a month
✓ 6-Month Plan: $22.99 for 6 months
✓ 12-Month Plan: $44.99 for 12 months
Chapter 19
Installing and Managing
Third-Party Applications
In This Chapter
▶ Getting started with Application Loader
▶ Installing a BlackBerry Bold application
▶ Uninstalling an application
▶ Upgrading your operating system
T
hink of your Bold as a mini-laptop where you can run preinstalled applications as well as install new applications. You can even upgrade the
operating system. (Yup, that’s right — your Bold has an OS.)
This chapter starts by introducing Application Loader, which you use to load
applications (who’d have guessed?) onto your Bold. Then you’ll find ways to
install and uninstall apps to and from your Bold. Finally, we explore the portion of Application Loader that allows you to upgrade the OS.
In the Part of Tens, you’ll find a few great applications that make your
BlackBerry Bold that much more productive.
Accessing Application Loader
In this chapter, as you work closely with your PC and your Bold. On your PC,
you use the BlackBerry Desktop Manager (BDM) application, which comes on
a CD along with your Bold. You can find Application Loader in BDM.
For an introduction to BlackBerry Desktop Manager, see Chapter 15.
After installing BDM on your PC, do the following to access Application Loader:
1. On your PC, choose Start➪All Programs➪BlackBerry➪Desktop
Manager.
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2. In BDM, connect your Bold to your PC via your USB cable.
If the connection is successful, you see the password dialog box, as
shown in Figure 19-1.
Figure 19-1:
The
password
dialog box
on your PC.
If the connection isn’t successful, see whether the USB cable is connected properly to both your PC and your Bold, and then try again. If all
else fails, contact the technical support of your service provider.
3. Enter your password.
Your Bold-to-PC connection is complete.
4. On your PC, double-click the Application Loader icon in BDM.
The Application Loader screen opens, as shown in Figure 19-2. At this
point, you’re ready to use the Application Loader.
Figure 19-2:
The
Application
Loader
screen.
Chapter 19: Installing and Managing Third-Party Applications
Installing an Application
In this chapter, we show you how to install iSkoot for Skype for BlackBerry.
iSkoot is a free application that connects to the Web directly and allows you to
use Skype. You can download this application at
www.download.com/iSkoot-for-Skype-BlackBerry-/3000-7242_4-10797721.html
No matter what application you’re installing from your PC to your Bold, the
steps are the same. Use the following steps as a guide to installing the application of your choice:
1. Install the application on your PC.
The installation onto your PC varies, depending on the application, so
refer to its manual.
2. Locate the application’s ALX file.
You can usually find a file with the .alx extension in the folder where
you installed the application on your PC.
The ALX file doesn’t get installed on your Bold. It tells Application
Loader where the actual application file is located on your PC.
3. Double-click the Application Loader icon in BDM.
The Application Loader screen shows. Refer to Figure 19-2.
4. Connect your Bold to your PC using the USB cable.
A screen appears, prompting you to enter your Bold password.
5. Enter your password (refer to Figure 19-1).
After entering your password, the Application Loader screen indicates
that your device is connected.
6. Click the Start button below Add/Remove Applications.
The screen listing of what applications to install appears.
7. Click the Browse button and locate and select the ALX file you want to
install.
You return to the Application Loader screen, where iSkoot is one of the
applications in the list, as shown in Figure 19-3.
8. Select the application you want to install (for this example, select
iSkoot Skype for BlackBerry) and then click Next.
A summary screen appears, listing only the applications that will be
installed or upgraded.
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Figure 19-3:
Your
application
is added
to the list
of installed
applications
and can be
installed on
your Bold.
9. Click Finish.
The installation process starts, and a progress window appears. When
the progress window disappears — and if all went well — the application
is on your Bold. The application should be in the Applications folder of
your Bold.
If you get an invalid signature error after clicking the Finish button, the solution depends on how you received your Bold:
✓ You didn’t get your Bold from your employer: Something is probably
wrong with the application. You need to contact the software vendor.
✓ You got your Bold from your employer: You don’t have permission to
install applications on your Bold. The IT department rules the school.
You don’t have to use Application Loader to get the goods onto your Bold,
though. You can install applications other ways as well:
✓ Wirelessly, through an over-the-air (OTA) download: See Chapter 10
for more on wireless installations.
✓ BlackBerry Enterprise Server (BES) wireless install (if your Bold is
employer-provided): In this case, you have no control over the installation process. Your company’s BlackBerry system administrator controls
which applications are on your Bold.
Chapter 19: Installing and Managing Third-Party Applications
✓ Through the PC via Microsoft Installer: Some application installations
automate the preceding steps. All you need to do is connect your Bold
to the PC and then double-click the installation file. Applications installation using the Microsoft Installer bear an .msi file extension.
Uninstalling an Application
You can uninstall an application in two ways:
✓ Using Application Loader
✓ Using your Bold
We use iSkoot as an example here and assume that you already installed
the iSkoot application. You can follow the same steps for uninstalling other
applications.
Uninstalling with Application Loader
To uninstall a BlackBerry application, follow these steps:
1. On your PC, double-click the Application Loader icon in BDM.
2. Connect your Bold to your PC using the USB cable.
A screen prompting you to enter your Bold password appears.
3. Enter your password (refer to Figure 19-1).
If your handheld isn’t connected properly, the PIN of your device won’t
show up in the Application Loader screen. Connect your Bold to the USB
cable and then connect the USB cable to the PC.
After entering your password, the Application Loader screen indicates
that your device is connected.
4. Click the Start button below Add/Remove Applications.
The screen listing of applications appears, similar to Figure 19-3.
5. Scroll to the application you want to delete and then deselect its
check box.
For example, when we deselect the iSkoot Skype for BlackBerry check
box, the Action column for iSkoot indicates Remove.
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6. Click Next.
A summary screen that lists the action of the Application Loader shows
up. It indicates that iSkoot is to be removed from your Bold.
7. Click Finish.
The uninstall process starts, and a progress window appears. When the
progress window disappears, you have uninstalled the application from
your Bold.
Uninstalling with your Bold
When you don’t have access to your PC, you can uninstall an application
directly from your Bold. Follow these steps:
1. Locate the application icon from the BlackBerry Home screen.
By default, any applications you installed into your Bold are filed in
Applications folder of the Home screen. However, you always have the
option to move it.
2. Highlight the application icon and then press the Menu key.
3. From the menu that appears, Select Delete.
4. In the confirmation dialog box that appears, select Delete to confirm
the deletion.
You’re given a choice to restart now or at a later time. After restarting,
the deleted application is uninstalled.
Upgrading Your BlackBerry Bold OS
The OS used by Bold has gone through a few revisions. When it comes down
to upgrade, the BlackBerry OS update comes from BlackBerry Handheld
Software, which is available from three sources:
✓ Your network service provider
✓ The Research In Motion Web site
✓ Your BlackBerry system administrator
Because the handheld software might differ from provider to provider, we recommend getting it from the service provider’s Web site. RIM has a download
site for different service providers at
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
Chapter 19: Installing and Managing Third-Party Applications
In this section, we assume that the latest BlackBerry Handheld Software
for Bold is already installed on your PC. For help with installing BlackBerry
Handheld Software, refer to the instructions that come with it.
If you plan to upgrade your BlackBerry OS and you’ve installed many thirdparty applications, check whether those applications support the new OS revision. Most of the time, third-party applications work as-is, but there is always
a possibility of losing third-party application data.
Start the upgrade process by doing the following:
1. Enter your Bold password (if you have set one) into BDM on your PC.
2. Double-click the Application Loader icon on the Desktop Manager
screen.
The Application Loader screen appears, as shown earlier in Figure 19-2.
3. Click the Start button below Add/Remove Applications.
A list of software appears, as shown in Figure 19-4.
Figure 19-4:
Application
updates
that are
available.
4. With your mouse, you can opt out of the upgrade by deselecting the
OS portion.
This appears as BlackBerry 5.0 System Software in Figure 19-4.
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The OS is listed only if you need an upgrade — meaning that your
BlackBerry OS is out of date. If the OS doesn’t appear in the list, the
handheld software you installed on the desktop machine is the same as
the one installed on your device, or a prior version compared with the
one installed on your device.
You also need to back up your device in case something goes wrong with
the upgrade. Backup options can be accessed through the Options
button.
5. Click Options.
The Options screen appears, as shown in Figure 19-5. This is where you
decide whether you want to back up your Bold content before upgrading
your OS. We suggest that you do.
Figure 19-5:
Choose
whether
to back
up before
upgrading.
6. Select the Back Up Device Automatically During the Installation
Process check box and then click OK.
You return to the screen shown in Figure 19-4.
7. Click Next.
A summary page confirms your actions — a final chance for you to
either proceed with the OS upgrade or not.
8. Click Finish.
The BlackBerry OS upgrade starts, complete with a progress window
that shows a series of steps and a progress bar. The entire process takes
about ten minutes, depending on your PC model and the OS version
you’re upgrading to.
At times during the BlackBerry OS upgrade, your Bold’s display goes on
and off. Don’t worry; this is normal.
When the progress window disappears, the OS upgrade is complete.
Chapter 19: Installing and Managing Third-Party Applications
Finding and Installing Applications
from App Stores
With the success of the iPhone App Store, several copycats sprouted up for
other platforms, including the BlackBerry. Broadly, an “app store” is an application that showcases storefronts for applications that you can download
directly to your device. Applications can be either free or fee-based:
✓ Handango (www.handango.com): Handango is one of the oldest storefronts that sell applications for mobile devices. It started selling apps
through the Web but now has an app store that you can download from
its Web site.
✓ CrackBerry On-Device App Store (http://crackberryappstore.
com): Partnering with MobiHand, CrackBerry also provides an app store
where you can find great applications to download.
✓ BlackBerry Application Center: This is software built by RIM, but the
carrier has controls on what shows up on the Application Center.
✓ BlackBerry App World: In contrast with BlackBerry Application Center,
with the BlackBerry App World, RIM has full control on what applications are available instead of the carrier.
If you don’t have the App World on your Bold, you can download it from
the RIM Web site:
http://na.blackberry.com/eng/services/appworld
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Part VI
The Part of Tens
I
In this part . . .
f the earlier parts of this book are the ice cream and
hot fudge, this part is the whipped cream and cherry
on top. Delve into these three short but sweet chapters to
find out how to accessorize your BlackBerry, boost your
productivity, and max your BlackBerry experience with
useful sites.
Chapter 20
Ten Great Accessories
In This Chapter
▶ Unify AV Solution
▶ microSD card
▶ Bluetooth keyboards
▶ Stereo headphones
▶ Belt clip
▶ Screen protector
▶ Extra battery, charger, and power station
▶ Full keyboard
▶ External speaker
▶ Car mount and speakerphone
T
he BlackBerry retail box contains a few essentials: a battery, a charger, a
micro USB cable, a belt clip, and possibly a 1GB microSD card. If you’re
like most of us, though, you’re not satisfied with what is included in the box.
In this chapter, you’ll find accessories that supplement your Bold well — and
the site to get them.
Check out our companion Web site, www.blackberryfordummies.com, for
an updated accessories list.
Unify AV Solution
Unify AV Solution is an innovative product of Unify4Life, making smartphones
(including your BlackBerry) a universal remote control.
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You can find a whole suite of features on the Unify4Life Web site, but a sample
includes complete TV listings available in your BlackBerry for informative
channel switching. You can purchase it directly from http://unify4life.
com/products.html.
microSD Card
Your new BlackBerry normally comes with external memory: a microSD card.
But if you are not satisfied with its capacity, then go hunt for a much bigger
one. After all, you want to carry with you a boatload of music and video files,
right? Many electronic gadgets use microSD cards, so they’re easy to find.
A normal price range at the time of this writing is $30 for an 8GB capacity
and $60 for 16GB capacity. Your best bet of finding a good deal is on the
Internet. Special promotions come and go, but you can always find a good
deal somewhere. So, shop around. And for any Internet purchase, take into
consideration the shipping and handling costs plus the vendor’s return
policy (or lack thereof).
Any brand will do, as long as you make sure that you’re buying a microSD card.
Bluetooth Keyboards
As netbooks becomes more popular, people forget that the BlackBerry that
they already carry is a “mini netbook.” Internet? Check! E-mail? Check! Word
docs and Excel? Check! Sure, the screen is a bit smaller and the keyboard is
small, but with a little help from a Bluetooth keyboard, your BlackBerry will
save you the cost of a netbook and still get it done.
We recommend the Freedom Universal Bluetooth Keyboard, which you can
find under Bluetooth keyboards at shop.crackberry.com or Amazon.com.
Stereo Headsets
Although your new BlackBerry is a stereo music player, it doesn’t come with
stereo headphones. You will definitely yearn for stereo sound the moment
you listen to music or watch video clips. A quick search on the Internet for
BlackBerry + stereo headphones yields many results. But you want to be able
to talk, too.
Chapter 20: Ten Great Accessories
You could spend $30 to $200. Several good headsets are:
✓ BlackBerry stereo headset with noise-isolating ear gels
✓ V-MODA Vibe duo in-ear headphones with mic
✓ Motorola S9 stereo Bluetooth headset
The best place to get stereo headphones for your BlackBerry is good ol’
Amazon: www.amazon.com.
Case and Belt Clip
You have plenty of cases to choose from, with looks ranging from sporty to
professional. These cases can set you back anywhere from $20 to $40, which
isn’t too bad for looking hip.
Here’s where you can buy a new case or belt clip:
✓ http://shop.crackberry.com
✓ www.bberry.com
✓ www.blackberryden.com
✓ www.blackberrysource.com
✓ www.amazon.com
When you buy a new belt case or clip, buy one made specifically for your
BlackBerry model. Also, it’s important that the case/clip comes with a small
magnet. BlackBerry is holster-aware and conserves battery juice. And this
magnet is the key for the BlackBerry to know that it is inside a holster.
Screen Protector and Skins
If the protector case described in the preceding section is a bit stressful for
your wallet, try the Blackberry Pro high-definition screen protector with
mirror effect. That’s a mouthful, but for about $10, it protects your screen
from scratches. Go to www.accessorygeeks.com.
Other popular bestsellers are skin cases. It comes with many colors and
keeps your BlackBerry looking new. The price is usually between $9 and $12.
Go to http://shop.crackberry.com or www.accessorygeeks.com.
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Extra Battery, Charger,
and Charging Pod
An extra battery for your BlackBerry will come in handy if you’re a daily user.
Buy your battery only from Research In Motion, at www.shopblackberry.
com, or an authorized RIM reseller, and not from some unknown vendor. A
faulty battery can damage your BlackBerry beyond repair.
Make sure that the battery you buy is for your BlackBerry model. You’ll
spend around $50 for the extra battery.
If you watch video on your BlackBerry, you know that the battery needs to
be charged every couple of hours. And if you’re always on the go, you better
have a portable charger on hand. The charger included with your BlackBerry
is great to carry around town (and the world) because it has multiple adapters for different countries’ electric plugs.
If you’re a road warrior, get the BlackBerry car charger. It will set you back
around $30. To top it off, you can also get a power station or charging pod.
It’s an accessory that connects to a power supply for charging and at the
same time holds your BlackBerry firmly in place in your desk or nightstand.
On your nightstand, you can take advantage of the sleep mode which sets the
device to not disturb you, such as dimming the light and turning off the LED.
The charging pod costs from $12 to $30, depending on how fancy it is.
Make sure that the charger and the charging pod you buy is for your
BlackBerry model.
You can get a BlackBerry car charger and charging pod from the following
sites:
✓ http://shop.crackberry.com
✓ www.blackberrysource.com
✓ www.amazon.com
✓ www.shopblackberry.com (RIM’s official store)
Full Keyboard
If you write long e-mails or draft long proposals on your BlackBerry, a fullsized keyboard is perfect for you. You’ll save time and your thumbs.
Chapter 20: Ten Great Accessories
You have the choice of Bluetooth and non-Bluetooth connection options. We
recommend Bluetooth to minimize the clutter. A Bluetooth keyboard is the
most convenient option for the obvious reasons: You don’t have to carry
cables, and you can position your BlackBerry any way you want.
For less than $100, you can own the cool iGo Stowaway Ultra-Slim Bluetooth
keyboard, available at www.amazon.com. Or you can buy the ThinkOutside
Stowaway Shasta Bluetooth keyboard for BlackBerry, available at http://
yahooshopping.com for $45.
External Speaker
BlackBerry comes with a speaker, but if the sound quality just isn’t good
enough for your listening taste, an external Bluetooth speaker can bring your
outdoor listening to the next level. We recommend the following:
✓ Blueant M1 Bluetooth stereo speakers
✓ Motorola EQ5 wireless travel stereo speaker
For about $110, you can get either of them from http://shop.
crackberry.com.
Car Mount
To complete your BlackBerry car experience, mount your BlackBerry in
your car. The market offers many products that range from $15 to $30.
You can search from major sites. You can also get a car mount from these
BlackBerry sites:
✓ http://shop.crackberry.com
✓ www.blackberrysource.com
✓ www.amazon.com
Make sure that the product you’re choosing supports your BlackBerry model.
The latest wireless speakerphone from RIM is BlackBerry Visor Mount
SpeakerPhone VM-605. It’s a Bluetooth speakerphone that you attach to your
car’s visor, just like you attach your garage door opener. For $99, you can get
it at www.shopblackberry.com.
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If you like to accessorize your Bold, or purchase Bold, check out site promotions. Every now and then, a site like CrackBerry.com runs promotions and
gives out big discounts. Also look at RIM’s website at www.shopblackberry.
com. They usually have accessory bundles for your Blackberry model.
Chapter 21
Ten Must-Have Applications
In This Chapter
▶ SmrtGuard
▶ TetherBerry
▶ VibAndRing
▶ Viigo for BlackBerry
▶ PeeKaWho — Email/SMS Alert
▶ Digby
▶ Google Talk Mobile and Yahoo! Messenger Mobile
▶ iSkoot Skype Client
▶ Nobex Radio Companion
▶ Ascendo Money
T
he industry of BlackBerry software is growing at a dizzying rate. In
this chapter, we introduce ten must-have applications that make your
BlackBerry Bold experience that much better.
There will be no specific reviews to quote here, but these choices are the
results of our quest to find programs that people use, discerned from discussions with BlackBerry users, postings on message boards, and commentaries
in the public domain. The applications featured here are just the tip of the
iceberg. By all means, feel free to surf the Internet because by the time this
book is published, more software will likely be available. And don’t forget to
visit our Web site at www.blackberryfordummies.com.
SmrtGuard, Your BlackBerry Guardian
Have you ever wondered what would happen to your data if you lost your
BlackBerry? Data such as your sensitive e-mails, your phone call histories,
your contacts, and all your appointments? It’s scary to think of a stranger
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getting to know you through your e-mails and knowing what you’re going to
do next. These same thoughts haunt us as well. Thankfully there’s SmrtGuard
(formerly known as BerryFinder.com), which provides the following tools:
✓ Locate and “LoJack” your BlackBerry: With no GPS signal required,
you can track your Bold’s approximate location to determine whether
you simply misplaced it or someone actually stole it.
✓ Wireless data backup: This is another must-have feature that
SmrtGuard provides. If you self-destroyed your data and don’t have a
backup, the scheduled wireless backup of your PIM data will come in
handy. From the SmrtGuard Web site (www.smrtguard.com), you can
even see and browse through your backed up data and export it to a file
(an Excel file or text file).
✓ Sound the homing beacon: If you simply misplaced your BlackBerry
but can’t find it by calling because you muted it, don’t worry. Just send
a homing beacon, and your BlackBerry will emit a loud sound regardless
of your Profile setting. We wish our remote controls had this feature!
✓ Self-destroy in five seconds: Okay, perhaps not in five seconds, but
you can decide when to destroy all your BlackBerry data. That includes
e-mails, contacts, appointments, to-dos, memos, phone logs, text messages, and even all the files on your microSD card.
Always protect your BlackBerry Bold with a password. That way, if your Bold
gets into the wrong hands, your data will be self-erased after ten unsuccessful
password entries. However, it doesn’t delete the files on your microSD card.
This is why SmrtGuard is so helpful.
With SmrtGuard by your side, you can concentrate on your business instead
of worrying about your BlackBerry data being stolen. You can get it for $3.99
a month, or $49.99 for a whole year’s subscription. There is also a 10-day free
trial. You can check it at www.smrtguard.com.
TetherBerry
Subscribing to a mobile broadband for your laptop is quite expensive.
TetherBerry provides an inexpensive solution for you by using your
BlackBerry Bold. You can check for details at www.tetherberry.com.
On their Web site, you can order the application for a one-time fee of $49.95.
That’s spare change considering that you get yourself a 3G connectivity using
your Bold down to your laptop. There’s a 30-day money back guarantee if you
are not satisfied.
Chapter 21: Ten Must-Have Applications
VibAndRing
Don’t like the fact that you can’t get your BlackBerry to alert you the way you
want? Do you need custom vibration when a phone call comes in?
Time to get your hands on VibAndRing. With it, you can customize how many
vibrate “bursts” you get before it starts ringing and how long each vibration
lasts.
To download a free trial, go to www.mobihand.com and search for vibandring.
Viigo for BlackBerry
If there’s an application that gets used on a daily basis, it’s Viigo. Viigo is an
RSS reader. The application is really a one-stop shop for almost all information you need. Whether you want news, blogs, podcasts, weather info, entertainment, finance, flight info and many, many more.
Download Viigo for free from your BlackBerry at http://www.viigo.com.
PeeKaWho — Email/SMS Alerts
Ever find yourself in the middle of browsing or composing an e-mail and all of
a sudden, a new e-mail finds its way to your inbox? Instead of stopping what
you are doing and heading to the inbox, with PeeKaWho, you can get a preview of the e-mail or SMS message that has just arrived, and you can dismiss,
mark as read, go to your inbox, or delete the message — all right from the
alert pop-up.
To find out more, go to www.smrtguard.com/peek.jsp.
Digby
For those online shoppers who need to shop all the time, Digby is the program for you. You can download it for free to start browsing its growing selections. What we don’t like is that you have to enter your personal information
on the BlackBerry instead of having the option to enter it on the PC first. To
try it, point your BlackBerry browser to www.digby.com/download.
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Google Talk Mobile and Yahoo!
Messenger Mobile
If you currently use Google Talk or Yahoo! Messenger on your PC, both
mobile versions are a must-download to keep up with your buddies no matter
where you are. To download, point your BlackBerry browser to
✓ Google Talk Mobile: www.blackberry.com/GoogleTalk
✓ Yahoo! Messenger Mobile: www.blackberry.com/YahooDownload
iSkoot Skype Client
If you are a big fan of Skype, now you don’t have to be at your computer to
use the service. The folks at iSkoot make it possible for you to fully utilize
Skype from your BlackBerry. Calling a Skype buddy? No problem. Chatting
with your Skype friends? That’s what this program is for. Plus, it’s free! To
download it from your PC, go to www.iskoot.com.
Nobex Radio Companion
FM radio on your BlackBerry? That’s right. With Nobex, you can get streaming radio on your BlackBerry for free (for now)!
Over a hundred stations are available for streaming, and it works best if you
have a 3G or EVDO network (the faster the network, the better your experience with Nobex).
To find out more, go to www.nobexrc.com.
Ascendo Money
Ascendo Money is one of the best-selling, best-rated, and most comprehensive personal finance managers for BlackBerry. You can manage your checkbook, track your expenses, sync with your PC, and integrate with popular
finance PC applications such as Quicken and MS Money. It costs $29.95, but
you can also get a free trial. You can download Ascendo Money from your PC
by going to www.handango.com.
Index
•A•
ABC Amber BlackBerry Converter, 300
ACC audio formats, 240, 243
accessories
battery, 318
Bluetooth keyboards, 316
car mount, 213, 319
case and belt clip, 317
charger, 318
external speaker, 319
full keyboard, 318–319
microSD card, 316
promotions, 320
screen protectors and skins, 317
stereo headsets, 316–317
Unify AV Solution, 315–316
Add a Friend screen, 177
Add Bookmark dialog box, 197
Add Contact screen, 181–182
Add Filter screen, 151
Address Book, 271, 272, 273
Advanced Preferences screen (SyncManager),
283
Agenda view, 84, 85
all-day appointments, 90
Alt key, 20
ALX files, 305
AMR speech coder standard, 240, 243
answering, automated, 118
AOL Instant Messenger (AIM), 174
app stores, 15, 311
Application Loader
accessing, 303–304
Browse button, 305
icon, 304, 305
installing applications with, 305–306
language installation, 31
Options button, 310
in OS upgrade, 309–310
screen, 304
Start button, 305, 307, 309
uninstalling applications with, 307–308
applications. See also specific applications;
third-party applications
accessing while on phone, 130
ALX file, 305
deleting, 307–308
downloading, 207–208
finding, 311
Help, 192
installed list, 306
installing, 209, 305–307
switching, 24–25
uninstalling, 209, 307–308
appointments
all-day, 90
creating, 89–92
information, typing, 89
meetings versus, 93–95
one-time, 89
opening, 92
recurring, 91–92
reminder time, 90–91
in same time slot, 89
viewing, 92
working with, 88–92
Ascendo Money, 324
AT&T, 12, 218
attachments. See also e-mail
BlackBerry-supported, 146
creating, 149
edited, e-mailing, 147
editing, 147
Full Contents option, 146, 147
Table of Contents option, 146
viewing, 145–147
audience, this book, 2
audio boost, 249
autoanswering, 118
Autolock after Timeout, 48
automatic backups, 296–297
automatic synchronization, 276
autosynchronization, 265
AutoText
creation illustration, 34
default entries, 32
defined, 32
language, 33
options, 32–33
•B•
background, Home screen, 38–39, 196
backlight, 36–37, 249
326
BlackBerry Bold For Dummies
Backup and Restore
accessing, 294
Advanced button, 299, 302
automatic backup, 296–297
Backup button, 295
Clear button, 302
defined, 294
icon, 294
manual backup, 295–296
Options button, 296
Restore button, 298
screen, 294
Backup Options screen, 296–297
backups. See also restores
automatic, 296–297
excluding e-mail messages in, 297
manual, 295–296
naming, 295
progress screen, 296
restoring from, 297–298
running, 297
selective, 299–300
steps for, 294
upgrading OS and, 310
viewing, 300
wireless, 302, 322
battery, 236, 318
Bcc e-mail recipients, 148, 149
BeejiveIM, 186
belt clips, 317
BIS. See BlackBerry Internet Service client
BlackBerry App World. See also app stores
application availability, 311
BlackBerry Application Center versus, 16
defined, 15
BlackBerry Application Center, 16, 311
BlackBerry Bold
from AT&T, 12
connecting to Mac, 280
as flash drive, 251–252
functions, 9–10, 13–17
illustrated, 20
navigating, 19–27
OS, uploading, 308–310
as PDA, 10
PIN, 27
setting up, 29–47
switching devices to, 11–12
uninstalling applications with, 308
BlackBerry Bold Browser. See Browser
BlackBerry Desktop Manager (BDM)
Application Loader, 262, 264, 304
Backup and Restore, 294, 295–298
configuring, 263
connecting to Bold, 264–265
Connection Options option, 265
defined, 261
Device Switch Wizard, 262
installing, 262–263
launching, 263
Media, 253, 257, 264
Media Manager, 262
password, 265
PC connection and, 11
running for first time, 265
SmrtGuard, 293
software, 261
Synchronize, 64, 262, 264, 266–276
working with, 261–265
BlackBerry Enterprise Server (BES)
browser through, 210
Browser use on, 210
defined, 188
Internet connection, 188, 209
PIN-to-PIN messages and, 162
wireless installation, 306
BlackBerry Handheld Software
downloading, 308
installing, 309
sources, 308
upgrade process with, 309–310
BlackBerry Internet Service (BIS) client
Edit icon, 141
Filter icon, 151
functions, 136
Setup Account button, 137
BlackBerry Map, 214–215
BlackBerry Media Sync, 257
BlackBerry Messenger. See also instant
messaging (IM)
Add Contact option, 180, 181
Add Group option, 180
Back Up Contacts List option, 180
Broadcast Message option, 180
contact list, 179, 180
contacts, adding, 180, 181–182
conversations, starting, 182–183
defined, 179
Delete Backup Files option, 181
Edit My Info option, 180, 184
feature support, 179
group conversations, starting, 180, 183–184
Invite to Group Chat option, 183
launching, 179
name appearance, 184
Options option, 181
Pending Contacts group, 183
requirements, 179
Index
Restore Contacts List option, 180
running, 179–181
Set Subject option, 184
Start Group Chat option, 180
BlackBerry Pearl, 13
BlackBerry phone
accessing applications while on, 130
call forwarding, 121–122
customizing, 120–124
speed dial, 122–124
taking notes while on, 130–131
voice mail, 120–121
Bluetooth
headsets, 127–129
keyboards, 316
sending pictures with, 231
support, 16
bookmarks. See also Browser
adding, 197
address, editing, 198
cleaning up, 201
deleting, 201
display upon opening Browser, 190
folders, renaming, 200–201
modifying, 198
moving, 201
name, editing, 198
offline availability, 198
organizing, 199–201
PocketMac syncing, 278
subfolders, adding, 199–200
visiting, 198
Bookmarks screen, 198, 199
branding, 30–31
Browser
accessing, 188–189
Add Bookmark option, 197
arrow icon, 193
Back option, 193
bars, 193
under BES, 209, 210
bookmark display upon opening, 190
bookmarks, 197–201
Bookmarks option, 198
business behavior, 209–211
cache operations, 205–206
Column View option, 192
configuring, 202–203
connection information icon, 194
connection type, 194
Copy option, 192
as default browser, 188, 204, 211
default view, 204
defined, 187
Delete Bookmark option, 201
Find option, 192
fonts, 204
Forward option, 193
Full Image option, 192
Get Link option, 192
globe icon, 195
Go To option, 190, 192
Help option, 192
History option, 193
Home option, 192
icons, 193–194
illustrated, 190
lock icon, 194
menu, 191–193
Move Bookmark option, 201
opening from Home screen, 189
opening from Messages, 189
Options option, 201
Page Address option, 195
Page View option, 192
personalities, 188
prompts, 205
properties, 203–205
Recent Pages option, 193
Refresh option, 193
Save Image option, 192
Save Page option, 194, 195
Select option, 192
Send Address option, 195
Set Encoding option, 193
Stop option, 192
Zoom In/Out option, 192
Browser Configuration screen, 202–203
Browser Options screen, 201–202
browsers
default, 211
network provider, 210
speeding up, 207
through BES, 310
•C•
cache
content, 206
cookie, 206
defined, 205
history, 206
operations, 205–206
pushed content, 206
Cache Operations screen, 206
Calendar application
accessing, 83
actions options, 87
327
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Calendar application (continued)
Agenda view, 84
Day view, 84
formatting options, 87
Go to Date option, 86
Invite Attendee option, 93
Month view, 84
New option, 89, 93
Options option, 86, 90
PocketMac syncing, 278
synchronizing Facebook with, 81
views, choosing, 84, 85
views options, 87
views, switching between, 84–85
Week view, 84
Calendar Options
accessing, 86, 90
Conference Call, 94
Default Reminder, 90
list of, 87
Calendar Setup screen, 268
calendars
conflicts, 89
customizing, 86–87
multiple, managing, 88
Call Logging screen, 119
calls
accessing applications while on, 130
conference, 124–127
from Contacts, 116–117
dialing letters and, 117
forwarding, 121–122
hands-free, 127–129
making, 116–117
missed, handling, 118–119
multitasking while on, 130–131
muting, 119
phone options on, 119–120
placing from Contacts application, 124
placing on hold, 120
receiving, 117–118
taking notes while on, 130–131
unholding, 120
volume, adjusting, 120
Camera application
accessing, 221
Delete option, 227
New Folder option, 230
Options option, 223
Properties option, 228
Rename option, 229
Send as E-mail option, 231
Send to Messenger Contact option, 231
Send Using Bluetooth option, 231
Video Camera option, 233, 235
View List option, 228, 231
View Pictures option, 227, 229, 230
zooming, 224
Camera Options
Flash option, 225
Geotagging option, 226
Picture Quality option, 224
Picture Size option, 225
White Balance option, 225
camera screen
after taking picture, 227
illustrated, 222
indicators, reading, 223
camera settings
flash, 224–225
focus, 224
geotagging, 225–226
picture quality, 223–224
picture size, 225
white balance, 225
zoom, 224
car mounts, 213, 319
cases, 317
categories
adding, 71
default, 69, 70
filtering with, 70–71
naming, 106
organizing with, 106–107
sharing, 107
task, 102, 106–107
Categories list, 70
Cc e-mail recipients, 148, 149
CDMA (Code Division Multiple Access), 12
chargers, 318
charging pods, 317
Code Division Multiple Access (CDMA), 12
conference calls
arranging, 124–127
conversations, alternating between, 126
OS 5.0 dial-in details, 94–95
participants, talking privately to, 125–126
splitting, 125–126
Conflict Resolution screen, 274–275
conflicts, resolving, 273–275
contact list
BlackBerry Manager, 179, 180
copy steps, 77
contacts
adding (BlackBerry Messenger), 180, 181–182
adding from BlackBerry applications, 60–61
attaching, 74
categorizing, 69–71
Index
copying, 78–79
copying from desktop applications, 63–64
copying from GSM phones, 75–78
creating, 55–60
deleting, 63, 78
duplicate, 72
editing, 59, 62
Facebook, synchronizing, 81–82
fields, customizing, 57
filtering, 69–71
groups, 67–69
hot-syncing, 55
information, capturing from e-mails, 61
information, entering, 55–56
notes, 57
organizing, 67–73
phone numbers, 56–57
pictures, 58–59
PIN, 166
preferences, 72
scrolling through, 65
searching outside of, 79–80
searching through, 64–65
sharing, 73–74
sort order, 72
tones, 59
transferring, 54, 74–79
View mode display, 61–62
viewing, 61–62
Contacts application
accessing, 54
Activity Log option, 65
Add Contact option, 55
Add Picture option, 58
benefits, 53
Call option, 65
calling from, 116–117
Categories option, 70
defined, 53
Delete option, 63
Edit option, 62, 70, 165
E-mail option, 65
Filter option, 71
Find option, 64
groups in, 67
Lookup option, 80
MMS option, 65, 171
New Group option, 68
PIN option, 65
PIN storage, 164–165
placing calls from, 124
PocketMac syncing, 278
selecting, 55
Send as Attachment option, 65
Send to Messenger Contact option, 65
SIM Phone Book option, 76, 78
SMS option, 65, 171
synchronizing Facebook with, 81
View Work Map option, 65
working with, 54–63
Contacts Options screen, 72
contextual menus, 21
Convenience keys
defined, 21
illustrated, 21
left-side, 37
right-side, 37
setting, 248
conversations (IM)
group, 180, 183–184
initiating, 177–178, 182–183
as real-time, 172, 186
conversations (phone), swapping, 126
cookies, 205, 206
CrackBerry On-Device App Store, 311
credentials, creating, 111
•D•
date mark, 151
dates
due, task, 101
setting, 34–35
Date/Time setting (Options icon), 34–35
Day view
choosing, 84, 85
defined, 84
illustrated, 84
time frames, 85
default browser, 188, 204, 211
Desktop Redirector, 140
destroying data, 322
Device Switch Wizard. See also switching
devices
confirmation screen, 291–292
device connection, 287
icon, 285
illustrated, 286
launching, 285–286, 290
password, 287
PINs verification, 286
progress screen, 291
Start button, 286
status screen, 286
Switch from Another Device to BlackBerry
Device, 290
Dial from Home Screen option, 26, 48
dial-in number, meeting, 94–95
329
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BlackBerry Bold For Dummies
dialing
letters, 117
voice, 129
Digby, 323
display screen
backlight, 37
brightness, 36–37
customizing, 35–37
default, 22
defined, 19
fonts, 35–36
navigating with trackball, 20
protectors, 317
sensitivity, 37
due date, task, 101
•E•
Edit Contacts screen, 59–60, 62, 165
Edit mode, 69–70, 147
Edit Task screen, 107, 108–109
Edit with Documents to Go feature, 147
e-mail. See also Messages application
always-connected, 13
attachments, 145–147, 149
backing up, 297
Bcc recipients, 148, 149
Cc recipients, 148, 149
customizing, 141–143
deleting, 143, 150–151
encrypted, 17
filtering, 136, 151–153
forwarding, 148
live time on BlackBerry, 158–159
message access, 144–153
to multiple recipients, 148–149
PocketMac syncing, 278
receiving, 144–147
receiving with Desktop Redirector, 140
recipient names, 148, 149
saved, viewing, 145
saving, 145
sending, 148–149
sending Web addresses with, 196
setting up in enterprise environment, 139–140
signature, 141–142
spam, blocking, 49–50
spell-checking, 150
urgent, alert sounds, 42
wireless reconciliation, 136, 142–143
e-mail accounts
adding, 137–139
combining into one, 136–137
corporate, 139–140
edit screen, 141–142
multiple, managing, 136
e-mail addresses
connecting to, 135
entering, 55
logon credentials, 137
in sending e-mail, 148
on Web pages, 191
E-mail Reconciliation screen, 142–143
e-mail searches
general, 155–156
methods, 154
naming, 157
by recipient, 154
results, saving, 156–157
saved, reusing, 157–158
by sender, 154
shortcuts, 157, 158
by subject, 154–155
using, 153–158
emoticons
in business, 171
defined, 169
in IM, 173, 178, 185
list of, 170
meanings, 170
emotion, in text messaging, 168
End/Power key, 20, 21
Enter key, 20
Enterprise Activation screen, 139–140
enterprise environment
Cone of Silence, 162
e-mail setup in, 139–140
getting e-mail with Desktop Director, 140
equalizer, 249
Escape key, 19, 20, 22, 150
Explore, 247
external speakers, 319
•F•
Facebook, 81–82
features
computer, 15–16
display screen, 19, 22
Escape key, 19, 22
GPS, 14
hands-free talking, 16
Internet, 14
Menu key, 19, 23
microSD slot, 23–24
multimedia center, 14
PDA, 15
QWERTY keyboard, 13, 19, 22
Index
security, 16–17
social networking, 14
trackball, 20, 23
fields, 271, 272
filenames, picture, 228
Filter screen, 71
filtering
contacts, 69–71
e-mail, 136, 151–153
Tasks list, 108
filters, e-mail
conditions, 152–153
confirming, 153
creating, 151–153
naming, 151
options, 153
text, 153
Firewall screen, 49–50
flash
camera, 224–225
video camera, 236
flash drive, Bold as, 251–252
focus, camera, 224
folders
bookmark, 199–201
creating, 230
naming, 230
picture, 226
video file, 236
fonts, 35–36, 204
forwarding calls, 121–122
forwarding e-mail, 148
forwarding phone notes, 131
full keyboards, 318–319
full menu, 21
•G•
Garmin Mobile, 218
General Properties screen (Browser)
defined, 203
illustrated, 204
property types, 204–205
general searches. See also e-mail searches
defined, 155
results, narrowing, 156
search criteria, 155–156
geotagging, 255–256
Global Address Lists (GALs), 79
Global System for Mobile Communication
(GSM), 12, 75–78
Go to Date dialog box, 86
Google Maps, 216–217
Google Talk Mobile, 174, 176, 324
GPS
application choices, 214–218
BlackBerry Map, 214–215
built-in, 213
car holder for, 213
data plan for, 214
function, 14
Garmin Mobile, 214, 218
Google Maps, 214, 216–217
navigation maps, 214
requirements, 214
TeleNav GPS Navigator, 214, 217–218
group conversations
selecting people for, 183–184
starting, 180, 183–184
subjects, 184
groups
creating, 67–69
organizing contacts in, 67
selecting, 68
GSM (Global System for Mobile
Communication), 12, 75–78
gwabbit, 61
•H•
Handango, 311
hands-free communication
Bluetooth, 127–129
speaker phone, 127
voice dialing, 129
headsets
Bluetooth, 127–129
stereo, 316–317
Help, 163, 192
High Speed Downlink Packet Access (HSDPA), 12
history cache, 206
history, Web page, 193
hold, placing calls on, 120
holster, 41, 42
home page, 192
Home screen
background, 38–39, 196
Bluetooth option, 128
Browser option, 189
Camera option, 221
Contacts option, 164, 166, 171
defined, 22
Delete option, 308
dialing from, 116
Enterprise Activation option, 139
image, setting, 232
Media option, 196, 232, 237
Messages option, 142, 144, 166
331
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BlackBerry Bold For Dummies
Home screen (continued)
multitasking from, 130
Pictures option, 232
Set Up Internet E-Mail option, 138
Setup Folder option, 138
shortcuts, 26–27
homing beacon, 322
HSDPA (High Speed Downlink Packet Access), 12
•I•
IBM Domino, 79
icons, this book, 4–5
ICQ Instant Messenger, 174, 175
IM+, 186
IM. See instant messaging
images. See pictures
inbox, missed calls in, 118–119
information
backing up, 294, 295–297
clearing, 301–302
destroying, 322
protection, 293–302
restoring, 297–298
vital, 293
installation, application
from app stores, 311
with Application Loader, 305–307
with BES wireless install, 306
with Microsoft Installer, 307
nonreputable sources, 209
with over-the-air (OTA) download, 306
instant messaging (IM)
account setup, 185
adding, 172
app, controlling, 184–186
availability, 172
benefits, 174
on BlackBerry, 174–178
with BlackBerry Messenger, 179–184
capital letters and, 173
chatting with, 173–174, 177–178
contacts/buddies, adding, 176–177
contacts/buddies, deleting, 185
conversations, initiating, 177–178
defined, 172
etiquette, 173
exposure, limiting, 185
going online with, 175–176
IDs, invalid, 177
IDs, storing, 176–177
name symbols, 185
password, 174, 175, 176
person selection, 176
for real-time conversations, 172, 186
requirements, 174–175
services, 174
shorthand, 185
signing into, 176
smiley use, 173, 185
SMS versus, 186
third-party software, 186
user ID, 174, 175
international travel, 12, 13
Internet
access, 14
surfing, 187–211
iPhone
App Store, 311
PocketMac syncing, 278
iSkoot Skype client, 324
iTunes
PocketMac syncing, 278
synchronization, 283–284
•J•
JavaScript
defined, 202
location support, 205
popups, 202
support, 202
•K•
keyboard shortcuts
Bold, 24
general, 25–27
Google Maps, 217
HelpME, 27
Home screen, 26–27
Media application, 249
search, 158
soft device reset (Alt+Shift+Del), 27
Web page navigation, 191
keyboards
Bluetooth, 316
full, 318–319
QWERTY, 13, 19, 22
•L•
Language setting (Options icon), 31
languages
AutoText, 33
choices, 31
installing, 31
Index
lights, video camera, 235
locating BlackBerry Bold, 322
locking BlackBerry Bold, 48–49
lookups, 79–80
•M•
M4A format, 243
Mac. See also PocketMac
connecting Bold to, 280
Safari browser, 278
syncing with, 12, 277–284
manual backups, 295–296
Media application
accessing, 237
categories, 238
customizing, 247–249
Delete option, 246
illustrated, 238
Move option, 247
Music category, 47, 238–241
Next option, 246
Options option, 247–248
Picture category, 38, 196, 243–244
Previous option, 246
Properties option, 246
Rename option, 247
Ring Tones category, 242–243
shortcuts, 249
Show Hidden option, 247
Video category, 242
Voice Notes category, 245
volume control, 246
media files
adding to Bold, 255–256
conversion options, 256
deleting, 246
dragging/dropping, 254–255, 256
e-mailing, 256
Explore navigation, 247
importing, 256
importing to Media Manager, 254–255
locating, 255
managing, 251–258
menu navigation, 246–247
moving, 247
properties, 247
renaming, 247
viewing, 254
working with, 251–258
Media Manager
accessing, 253
dragging/dropping files into, 254–255, 256
features, 256
Folders tab, 255
illustrated, 253
importing media files to, 254–255
iTunes, 257
locating media files with, 255
My Media tab, 255
options, 253
Start button, 257
upgrading, 252
using, 252–256
viewing media files with, 254
Media Options screen, 247–248
meetings
defined, 93
dial-in number, 94–95
requests, responding to, 93–94
requests, sending, 93
memory, 207, 226
Menu key, 19, 20, 23
menus, 21
Message Options screen
E-mail Reconciliation, 142, 143
General Options option, 159
Spell Check option, 150
Messages application. See also e-mail
accessing, 142
Add to Contacts option, 61
Attach Contact option, 74
Check Spelling option, 150
Compose E-mail option, 73, 148, 149
Compose PIN option, 166
Delete Prior option, 151
Normal profile, 41–42
Open Attachment option, 146, 147
opening Browser from, 189
Options option, 142, 143, 158
Search option, 155, 157, 158
Search Recipient option, 156
Search Sender option, 156
Search Subject option, 155
synchronizing Facebook with, 81
View Folder option, 60
View Saved Messages option, 145
messages list, 145, 167
microSD
attaching documents from, 149
cards, 23, 316
compatibility, 24
copying iTunes files to, 284
slot, 21, 23
Microsoft ActiveSync, 289
Microsoft Exchange, 79
Microsoft Installer, 307
Microsoft Outlook, synchronization to, 270
333
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BlackBerry Bold For Dummies
Microsoft Windows Mobile, 288, 289
MIDI format, 240, 243
missed calls, 118–119
MMS messages. See also SMS messages; text
messaging
from Contacts application, 65
multimedia folders and, 171
sending, 171–172
sending pictures as, 231
typing, 172
viewing, 172
working with, 167–172
Month view
choosing, 84, 85
defined, 84
moving in, 85, 86
time frame, 85
MP3 format
music, 240
ring tones, 46–47, 243
MP3 standard, 240
MSN Live Messenger, 174, 175
Multimedia Messaging Service. See MMS messages
multitasking, on calls, 130–131
Music application
accessing, 238
icons, 240
illustrated, 239
music format support, 240
playlists, 240–241
song selection, 239
views, 238–239
Mute key, 21
muting calls, 120
•N•
naming BlackBerry Bold, 30–31
navigation
guidelines, 24–27
options, changing, 25
switching applications and, 24–25
network service providers, 10–11, 13
New Appointment screen, 90
New Contact screen, 55–56, 61, 165
New Custom Profile screen, 45–46
New Group screen, 68
New Task screen. See also Tasks application
accessing, 98
Categories field, 102
Due field, 101
entering information in, 99
illustrated, 99
Notes field, 102
Priority field, 100
Reminder field, 102
Status field, 100
Task field, 99
Time Zone field, 102
Nimbuzz, 186
Nobex Radio Companion, 324
notes
accessing, 131
contact, 57
forwarding, 131
syncing, 278
taking while on the phone, 130–131
task, 102
Novell GroupWise, 79
•O•
offline, bookmark availability, 198
on-demand synchronization, 275–276
one-time appointments, 89
Open File dialog box, 298
operating systems. See also OS 4.6; OS 5.0
upgrades, third-party applications and, 309
upgrading, 308–310
version, finding, 30
versions, 5
Options icon
AutoText setting, 32
General Options setting, 116
Language setting, 31
Owner setting, 30
Password setting, 47–49
Screen/Keyboard setting, 35–37
Security settings, 49–50
Themes setting, 37–38
Voice Mail setting, 121
Options screen, 81–82
organization, this book, 3–4
OS 4.6
adding e-mail accounts in, 138–139
checking task reminders in, 110
icon, this book, 5
microSD slot capacity, 24
profile creation, 44–45
Profiles application, 40
switching applications, 25
OS 5.0
checking task reminders in, 110
icon, this book, 5
microSD capacity, 24
profile creation, 45–46
Index
ring tones and alerts, 44
Sound application, 40
switching applications, 25
over-the-air (OTA) downloads, 306
Owner setting (Options icon), 30
•P•
Palm Desktop Software, 289
Palm devices, 288–289
Password Keeper application
Change Password option, 114
credentials, creating, 111
defined, 97, 110
Options menu, 113
password, changing, 114
Random Password option, 112
setting passwords for, 110–111
Password setting (Options icon), 47–49
passwords
attempts, 113
BDM, 265
changing to Password Keeper, 114
clipboard copy, 113
copying/pasting, 113
in Device Switch Wizard, 287
enabling, 47
entering, 47
IM, 174, 175, 176
letters, 48
in PC connection, 307
random generation, 112
setting, for Password Keeper, 110–111
showing, 113
for synchronization, 48
for unlocking BlackBerry Bold, 49
using, 112–113
PC
BlackBerry Desktop Manager (BDM)
connection and, 11
connection with USB cable, 255
synchronization with, 11–12
PeeKaWho, 323
personal digital assistants (PDAs), 2, 10, 15
personal identification numbers. See PINs;
PIN-to-PIN messages
personal information manager (PIM)
applications, 267
synchronization, setting up, 267–271
syncing with, 11
Phone application
accessing, 115
Call from Contacts option, 116
Drop Call option, 126
Hold option, 120
Home screen option, 130
Join Conference option, 125
Mute option, 119
New Call option, 124
Options option, 119, 121
Speed Dial List option, 123
Split Call option, 125
Swap option, 126
using, 115–116
phone logs, 61, 301–302
phone notes, 130–131
phone numbers
contact, 56–57
on Web pages, 191
Phone Options screen
Call Forwarding option, 122
Call Logging option, 119
View Speed Dial List option, 123
pictures
contact, 58–59
default folder location, 226
filenames, 228
finding, 244
folder, creating, 230
Home screen background, 38
longitude/latitude, 226
moving, 230–231
organizing, 229–231
picture quality selection, 223–224
properties, checking, 228–229
renaming file, 229
rotating, 246
selecting, 244
setting as caller ID, 232
size, setting, 225
slide show, 227, 244
sorting, 248
taking, 222
thumbnails, 228, 248
transitions, 244
trashing, 227–228
viewing, 226
Web formats, 196
working with, 226–232
zooming, 244
Pictures application
accessing, 196, 243
customizing, 248
default view, 244
Fit to Screen option, 244
Rotate option, 246
Set as Home Screen Image option, 196
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BlackBerry Bold For Dummies
Pictures application (continued)
Set as Wallpaper option, 232
using, 243–244
View Actual Size option, 244
Zoom option, 244
PIM. See personal information manager
PIM configuration screen
Address Book check box, 271, 273, 274
Advanced button, 271, 274
application data, 267
Conflict Resolution button, 274
illustrated, 268
synchronization steps, 268–271
PINs
assigning to names, 164–165
defined, 27, 162
on Help screen, 163
need for, 162
obtaining, 162–164
selecting, 166
sending from Message screen, 163
on Status screen, 164
storing, 164
typing, 166
verification in Device Switch Wizard, 286
PIN-to-PIN messages
BES administrator access, 162
defined, 161, 165
disabling, 66
for discreet communications, 162
functioning of, 162
location of, 162
receiving, 167
reporting of, 162
sending, 165–167
viewing reception of, 167
playlists. See also Music application
Automatic, 240, 241
creating, 240–241
playing from, 241
Standard, 240, 241
types, 240
PocketMac
defined, 277
downloading, 278–279
drivers, 278
icons, 280
information types for synching, 278
installing, 278–279
iTunes synchronization, 283–284
launching, 279–280, 280, 282
one-way sync, 283
Sync Manager, 280, 281
synchronization options, 281–283
syncing processing, 284
syncing with, 277–284
two-way sync, 283
uses, 277
popups, 202
power, 17
preferences, contacts, 72
priority, task, 100
Profile application
categories, 40
Messages [Email] category, 41–42
selecting, 41
profiles
configuring, 44, 46
creating, 41, 43–46
defined, 39
editing, 43
factory-loaded, customizing, 41–42
naming, 44, 45
Normal, 41, 42, 43
in OS 4.6, 40
in OS 5.0, 40
saving, 44, 46
switching between, 46
viewing, 46
Purge Deleted Items feature, 143
pushed content cache, 206
•Q•
quad band, 12
QWERTY keyboard, 13, 19, 22
•R•
random password generation, 112
read e-mails, automatic deletion, 61
receiving calls, 117–118
receiving e-mail. See also e-mail
with Desktop Director, 140
PIN-to-PIN messages, 167
process, 144–147
recipients
Bcc, 148, 149
Cc, 148, 149
multiple, 148–149
searching by, 154
record changes, confirming, 273
recurring appointments, 91–92
Index
recurring tasks
creating, 108–110
defined, 108
end of, 109
nonrecurring tasks versus, 109
refreshing, Web pages, 193
Reminder dialog box, 91, 92
reminder time, appointment, 90–91
reminders, task, 102, 109–110
Removable Disk dialog box, 252
Rename screen, 229
Research In Motion (RIM)
BlackBerry Messenger, 179–184
history, 163
IM application downloads, 174
network service provider alliances, 10
OS download site, 308
in PIN-to-PIN messaging, 162
Roxio licensing, 252
sounds Web site, 258
Web site, 174
wireless e-mail, 163
restores. See also backups
database, 301
full, 297
selectively, 300–301
steps, 297–298
wireless, 302
RIM. See Research In Motion
ring tones
assigning to contacts, 59–60
customizing, 59–60
downloading, 46, 258
formats, 243
hearing, 242–243
MP3 files for, 46–47
options, 43
in OS 4.6, 41–42
in OS 5.0, 42–43, 44
selecting, 243
setting, 243
vibration with, 60
volume, 59
Ring Tones application, 242–243
ripping, 252
Rogers, 13
•S•
Save Search screen, 156–157
scalable vector graphics (SVG), 203
screen protectors, 317
Screen/Keyboard setting (Options icon)
accessing, 35
Backlight Brightness field, 36–37
Backlight Timeout field, 37
Font Family field, 35–36
illustrated, 36
Trackball Horizontal Sensitivity field, 37
Trackball Vertical Sensitivity field, 37
Search screen, 155, 158
searches
contact, 64–66
e-mail, 153–158
general, 155–156
password title, 112
people outside of contacts, 79–80
results, saving, 156–157
saved, reusing, 157–158
by sender or recipient, 154
shortcuts, 158
by subject, 154–155
Web page text, 192
security, 16–17
Security settings (Options icon), 49–50
Security Timeout, 48
Select Contacts screen, 183
Select Device dialog box, 128
selective backups, 299–300
selective restores, 300–301
Send key, 20, 21
sending e-mail, 148–149
sending PIN-to-PIN messages, 165–167
sensitivity, trackball, 37
setup
AutoText, 32–34
branding, 30–31
dates and times, 34–35
language, 31
process, 29–47
screen, 35–37
sounds, 39–47
themes, 37–38
wallpaper, 38–39
Shift key, 20
short menu, 21
Short Messaging Service. See SMS messages
signature, e-mail, 141–142
Signature process, 17
SIM cards
capacity, 77
clearing/refilling, 77
swapping, 76, 78
transferring contacts with, 75–76
337
338
BlackBerry Bold For Dummies
skins, 317
Skype client, 324
slide shows
creating, 227
interval, 248
transitions, 244
smileys. See emoticons
SmrtGuard. See also backups; restores;
third-party applications
capabilities, 302
defined, 293
as must-have application, 321–322
pricing plans, 302
tools, 322
SMS messages. See also text messaging
from Contacts application, 65
emoticons, 169–170
instant messaging (IM) versus, 186
maximum size, 167
previewing, 323
sending, 171–172
shorthand, 169–170
spell-checking, 150
typing, 172
viewing, 172
working with, 167–172
social networking, 14
sorting
contacts, 72, 73
messages list, 145
pictures, 248
Tasks list, 104
Sound application
categories, 40
Edit Profiles category, 45
illustrated, 41
selecting, 43
sounds
downloading, 258
In Holster, 42
urgent e-mail, 42
spam, blocking, 49–50
speaker phone, 127
Speakerphone key, 20
speakers, external, 319
speed dial
configuring, 122–124
list, viewing, 123
numbers, adding, 123
using, 124
spell-checking, 150
splitting conference calls, 125–126
status, task, 100
stereo headsets, 316–317
subject, searching by, 154–155
SVG (scalable vector graphics), 202
Switch Application option, 24–25
switching devices
with Device Switch Wizard, 285–288
from non-BlackBerry device, 288–292
Palm device requirements, 288–289
steps, 285–288
Windows Mobile device requirements, 289
Symbols key, 20
synchronization
application data, 267–268
automatic, 276
autosynchronization, 265
direction decision, 270
iTunes, 283–284
Mac, 12, 284
mapping fields for, 271–273
to Microsoft Outlook, 270
on-demand, 275–276
options, 269
with PC, 11–12
PIM, 11
PIM, configuring, 267–271
PocketMac, 277–284
Task list, 104
wireless e-mail, 142–143
Synchronization Options screen, 269
Synchronize application
automatic synchronization, 276
Configuration section, 266
default view, 266
functions, 64
on-demand synchronization, 275–276
record change confirmation, 273
screen, 266, 275–276
setting up, 266–275
Synchronization button, 267, 268, 271, 274
update conflict resolution, 273–275
using, 275–276
SyncManager
Advanced Sync options, 282
BlackBerry button, 282
Contacts tab, 282
defined, 281
iTunes tab, 283–284
screen, 281
Sync button, 284
Index
•T•
task categories
assigning, 102, 107
creating, 106–107
defined, 106
filtering with, 108
in organization, 102
Task Options screen
accessing, 104
Conform Delete option, 105
illustrated, 105, 106
Snooze option, 105
Sort By option, 105
tasks
assigning categories to, 107
customizing, 104–105
deleting, 103
description, 99
due date, 101
notes, 102
priority, 100
recording, 98–99
recurring, 108–110
reminder, 102
status of, 100
time zone, 102
updating, 103
Tasks application
accessing, 98
Add Task option, 98
defined, 97
Delete option, 103
Filter option, 106, 108
Find option, 103
New option, 98
Options option, 104
PocketMac syncing, 278
screen, 98
Tasks list
filtering, 108
organizing, 104–108
sorting, 104
synchronizing, 104
TeleNav GPS Navigator, 217, 218
TetherBerry, 322
text messaging. See also MMS messages;
SMS messages
abbreviations, 167, 168
challenges, 167, 168
defined, 167
emoticons, 168–170
emotion, 168
etiquette, 173
IM client and, 186
language, learning, 168
receiving and, 172
sending and, 171–172
shorthand, 168, 169
typing and, 172
themes, 37–38
Themes setting (Options icon), 37–38
third-party applications
Ascendo Money, 324
Digby, 323
finding, 311
Google Talk Mobile, 324
installing, 305–306
iSkoot Skype client, 324
must-have, 321–324
Nobex Radio Companion, 324
OS upgrades and, 309
PeeKaWho, 323
SmrtGuard, 293, 302, 321–322
TetherBerry, 322
uninstalling, 307–308
VibAndRing, 323
Viigo, 323
Yahoo! Messenger Mobile, 174, 175, 324
3-button salute, 27
thumbnails, picture, 228, 248
time
messages on BlackBerry, 159
reminder, 90–91
setting, 34–35
time zone, task, 102
trackball
click, 23
defined, 20
functions, 23
illustrated, 20
sensitivity, 37
transferring contacts
BlackBerry Bold, 78–79
from GSM phone, 75–78
with SIM card, 75
•U•
unconditional forwarding, 121
Unify AV Solution, 315–316
uninstalling applications
with Application Loader, 307–308
with Bold, 308
339
340
BlackBerry Bold For Dummies
upgrading OS
backups and, 310
BlackBerry Handheld Software and, 308–309
process, 309–310
starting, 310
third-party applications and, 309
USB cable, 251, 255, 307
USB connection, 265
•V•
vCards, 73–74
VibAndRing, 323
vibration
enabling, 60
options, 43
with ring tone, 60
Video application, 242
video camera
controls, 234–235
customizing, 235–236
file folder, 236
indicators, 234
lights, 235–236
Pause button, 242
Record button, 234, 242
Stop button, 242
using, 233–235
video format, 235
Video Camera Options screen, 235–237
View mode, 61–62
Viigo, 323
Voice Dialing application, 129
voice mail, setting up, 120–121
Voice Notes application, 245
voice recording, 245
volume control, 120, 246
Volume keys, 20
•W•
wallpaper, 38–39, 232
WAP (wireless connection protocol), 188
Web addresses
bookmark, editing, 198
saving, 194–196
sending by e-mail, 195, 196
typing, 190
viewing, 195
Web pages
back to, 193
background image, 202
BlackBerry community, 258
caching, 198
e-mail address on, 191
forward to, 193
going to, 192
history, 193
home, 192
images, saving, 192, 196
loading progress indication, 190
navigating, 191–194
opening, 190
phone numbers on, 191
popup options, 202
pushing of, 205
recent, 193
refreshing, 193
shortcuts for navigating, 191
text, finding, 192
zooming, 192
Web site, this book, 186
Week view, 84, 85
white balance, 225
Windows Mobile devices
connecting, 290
data migration to bold, 290
hot-syncing, 289, 290
requirements, 289
wireless
backups, 302, 322
reconciliation, 136, 142–143
restores, 302
support, 16
wireless connection protocol (WAP), 188
WMA format, 240, 243
•Y•
Yahoo! Messenger Mobile, 174, 175, 324
•Z•
zooming
camera, 224
picture, 244
Business/Accounting
& Bookkeeping
Bookkeeping For Dummies
978-0-7645-9848-7
eBay Business
All-in-One For Dummies,
2nd Edition
978-0-470-38536-4
Job Interviews
For Dummies,
3rd Edition
978-0-470-17748-8
Resumes For Dummies,
5th Edition
978-0-470-08037-5
Stock Investing
For Dummies,
3rd Edition
978-0-470-40114-9
Successful Time
Management
For Dummies
978-0-470-29034-7
Computer Hardware
BlackBerry For Dummies,
3rd Edition
978-0-470-45762-7
Computers For Seniors
For Dummies
978-0-470-24055-7
iPhone For Dummies,
2nd Edition
978-0-470-42342-4
Laptops For Dummies,
3rd Edition
978-0-470-27759-1
Macs For Dummies,
10th Edition
978-0-470-27817-8
Cooking & Entertaining
Cooking Basics
For Dummies,
3rd Edition
978-0-7645-7206-7
Wine For Dummies,
4th Edition
978-0-470-04579-4
Diet & Nutrition
Dieting For Dummies,
2nd Edition
978-0-7645-4149-0
Nutrition For Dummies,
4th Edition
978-0-471-79868-2
Weight Training
For Dummies,
3rd Edition
978-0-471-76845-6
Digital Photography
Digital Photography
For Dummies,
6th Edition
978-0-470-25074-7
Gardening
Gardening Basics
For Dummies
978-0-470-03749-2
Hobbies/General
Chess For Dummies,
2nd Edition
978-0-7645-8404-6
Organic Gardening
For Dummies,
2nd Edition
978-0-470-43067-5
Drawing For Dummies
978-0-7645-5476-6
Green/Sustainable
Green Building
& Remodeling
For Dummies
978-0-4710-17559-0
Green Cleaning
For Dummies
978-0-470-39106-8
Green IT For Dummies
978-0-470-38688-0
Health
Diabetes For Dummies,
3rd Edition
978-0-470-27086-8
Food Allergies
For Dummies
978-0-470-09584-3
Living Gluten-Free
For Dummies
978-0-471-77383-2
Knitting For Dummies,
2nd Edition
978-0-470-28747-7
Organizing For Dummies
978-0-7645-5300-4
SuDoku For Dummies
978-0-470-01892-7
Home Improvement
Energy Efficient Homes
For Dummies
978-0-470-37602-7
Home Theater
For Dummies,
3rd Edition
978-0-470-41189-6
Living the Country Lifestyle
All-in-One For Dummies
978-0-470-43061-3
Solar Power Your Home
For Dummies
978-0-470-17569-9
Photoshop Elements 7
For Dummies
978-0-470-39700-8
Available wherever books are sold. For more information or to order direct: U.S. customers visit www.dummies.com or call 1-877-762-2974.
U.K. customers visit www.wileyeurope.com or call (0) 1243 843291. Canadian customers visit www.wiley.ca or call 1-800-567-4797.
Internet
Blogging For Dummies,
2nd Edition
978-0-470-23017-6
eBay For Dummies,
6th Edition
978-0-470-49741-8
Facebook For Dummies
978-0-470-26273-3
Google Blogger
For Dummies
978-0-470-40742-4
Web Marketing
For Dummies,
2nd Edition
978-0-470-37181-7
WordPress For Dummies,
2nd Edition
978-0-470-40296-2
Language & Foreign
Language
French For Dummies
978-0-7645-5193-2
Italian Phrases
For Dummies
978-0-7645-7203-6
Spanish For Dummies
978-0-7645-5194-9
Spanish For Dummies,
Audio Set
978-0-470-09585-0
Macintosh
Mac OS X Snow Leopard
For Dummies
978-0-470-43543-4
Parenting & Education
Parenting For Dummies,
2nd Edition
978-0-7645-5418-6
Self-Help & Relationship
Anger Management
For Dummies
978-0-470-03715-7
Type 1 Diabetes
For Dummies
978-0-470-17811-9
Overcoming Anxiety
For Dummies
978-0-7645-5447-6
Pets
Cats For Dummies,
2nd Edition
978-0-7645-5275-5
Sports
Baseball For Dummies,
3rd Edition
978-0-7645-7537-2
Chemistry For Dummies
978-0-7645-5430-8
Dog Training For Dummies,
2nd Edition
978-0-7645-8418-3
Basketball For Dummies,
2nd Edition
978-0-7645-5248-9
Microsoft Office
Excel 2007 For Dummies
978-0-470-03737-9
Puppies For Dummies,
2nd Edition
978-0-470-03717-1
Golf For Dummies,
3rd Edition
978-0-471-76871-5
Office 2007 All-in-One
Desk Reference
For Dummies
978-0-471-78279-7
Religion & Inspiration
The Bible For Dummies
978-0-7645-5296-0
Web Development
Web Design All-in-One
For Dummies
978-0-470-41796-6
Math & Science
Algebra I For Dummies
978-0-7645-5325-7
Biology For Dummies
978-0-7645-5326-4
Calculus For Dummies
978-0-7645-2498-1
Music
Guitar For Dummies,
2nd Edition
978-0-7645-9904-0
Catholicism For Dummies
978-0-7645-5391-2
Women in the Bible
For Dummies
978-0-7645-8475-6
Windows Vista
Windows Vista
For Dummies
978-0-471-75421-3
iPod & iTunes
For Dummies,
6th Edition
978-0-470-39062-7
Piano Exercises
For Dummies
978-0-470-38765-8
Available wherever books are sold. For more information or to order direct: U.S. customers visit www.dummies.com or call 1-877-762-2974.
U.K. customers visit www.wileyeurope.com or call (0) 1243 843291. Canadian customers visit www.wiley.ca or call 1-800-567-4797.
Hardware/Handheld Devices
Boldly go wherever you choose,
with your calendar, media, data,
and the Web on your BlackBerry!
It’s a personal organizer, Web-surfing device, camera, music
player — oh, and a phone, too. Since your BlackBerry Bold
has all those capabilities, you’ll want to find out how to use
each one. This friendly guide covers set-up and security,
managing your appointments, sending and receiving
e-mail, having fun with media, syncing your data, and more.
• Make the switch safely — find out how to move files to your
BlackBerry from a Palm® or Windows Mobile® device
Open the book and find:
• A glossary of SMS shorthand
• Valuable advice for trouble-free
IMing
• How to install and manage thirdparty apps
• Tricks for faster Web browsing
• GPS tips
• Get the message — and send one, too, using text, PIN to PIN, and
BlackBerry Messenger
• A list of useful BlackBerry
accessories
• Where am I? — use the GPS feature with BlackBerry Maps,
Google Maps™, Garmin Mobile®, or TeleNav GPS Navigator™
• How to back up and restore your
data
• Be Bold about having fun — learn to take photos and video, play
music, and manage your media files
• Ten applications you can’t live
without
• If you’re on a Mac — discover how to sync your Mac with your
Bold using PocketMac
• Calling the shots — make conference calls, hands-free calls, and
calls from your contact list
• Surf’s up — roam the Internet using BlackBerry’s own browser,
configured to your liking
• It’s just business — know what to expect when your BlackBerry is
furnished by your company
Go to Dummies.com®
for videos, step-by-step examples,
how-to articles, or to shop!
$24.99 US / $29.99 CN / £17.99 UK
Dante Sarigumba has more than 12 years of experience in developing
software on an array of environments, and cohosts a biweekly podcast
called Mobile Computing Authority. Robert Kao has been developing
extensively on the BlackBerry handheld platform for an investment bank
in New York City.
ISBN 978-0-470-52540-1
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