assurant premium protection plan summary

assurant premium protection plan summary
ASSURANT PREMIUM PROTECTION PLAN SUMMARY
The Assurant Premium Protection Plan strives to deliver a worry-free
consumer experience. The following is a summary of the coverage and terms.
HOW YOUR COVERAGE WORKS:
The Assurant Premium Protection Plan covers repair or replacement
of major appliances, small appliances, electrical products, fitness
products, furniture, grills, home comfort products, plumbing,
jetted tubs and tools due to failures or damages that occur during
normal use. Your Plan will cover service repairs or replacement,
from day one, for furniture products, power surge and food
spoilage. All other benefits are provided after the manufacturer’s
warranty expires.
Examples of covered issues include appliance damage due to a
power surge when using an Underwriter’s Laboratory approved
surge protector, up to $100 food spoilage benefit over the term of
the Plan for refrigerators and freezers, and damage and stains to
furniture. You’re covered for a total of the full purchase price of
your item (tax and shipping are included).
If you purchased the Optional Accidental Damage Coverage
Benefit, your coverage expands to include damage from handling,
liquid spills and item drops. This coverage does not cover willful
damage, negligent use, theft or loss. Optional Accidental Damage
Coverage is not available for major appliances and may be subject
to a deductible.
REPAIRS & SERVICE:
To arrange for service, call our Protection Plan Administrator at
800-988-6416. The Assurant Premium Protection Plan Administrator
must authorize all repairs and service in advance. If your repair is not
satisfactory, please contact us.
In-Home Service: If we determine your product needs to be repaired
at your residence, we will help you schedule an appointment with
a local repair technician for in-home service and we will pay the
technician directly.
Carry-in Items: In the event that your product requires service at a
repair facility, you are responsible for delivering your product to the
repair facility and picking it up after service has been completed. If
shipping is required, we will cover the charges.
Shippable Items: We will provide you with shipping labels and/or
shipping kits to help protect your item. We will cover your shipping
charges to our repair facility and ship your repaired item back at no
charge to you.
Delays: If your repair requires more than 30 days to complete, the
expiration date of your Protection Plan will be extended by the number
of days in excess of 30 days that were required to complete the service.
Replacements & Reimbursements: If your product cannot be
repaired, if it costs less than $300, or if replacement parts are no longer
available, you may receive either a new or refurbished product of
comparable type, quality, features and functionality, or a store credit,
certificate or reimbursement, equal to the purchase price of the original
product plus sales tax, if applicable. You may be asked to return the
defective product and all accessories that were included with it,
along with batteries, and provide pictures of your product, in order
to receive either a replacement product, store credit, certificate or
reimbursement.
Contract Fulfillment: Repair or replacement of your product,
reimbursement, store credit or certificate that in the aggregate equal the
purchase price of the original product, plus sales tax, if applicable, fulfill
the contract in its entirety (applicable only to cash settlement in AZ).
Deductibles: If you purchased the Optional Accidental Damage
Coverage Benefit, a deductible may apply and you will see it on the
email you receive which confirms your purchase of the Assurant
Premium Protection Plan.
WHAT ISN’T COVERED:
Refer to Section 21 of the Assurant Premium Protection Plan for specific
details, but there are three notable exclusions to your coverage.
Ineligible Products: The Assurant Premium Protection Plan does not
cover products used for commercial or business purposes, products
without a manufacturer’s warranty or major appliances with less than
one-year manufacturer’s warranty, or products made to order.
Accidental Damage: Unless Optional Accidental Damage Coverage
Benefit is purchased, we don’t cover items that are accidentally damaged,
such as water damage, dropped devices and cracked laptop screens.
Accessories and Contamination: The Assurant Premium Protection
Plan does not cover accessories, and contamination such as corrosion
and rust, bending, warping and melting.
More exclusions apply. Refer to your actual Terms and Conditions
for details.
TERMS, TRANSFERS & CANCELLATIONS:
Some key information on questions that may arise in the future.
Term: The Assurant Premium Protection Plan begins on the date of
purchase for furniture products, power surge and food spoilage.
Remaining benefits begin after the manufacturer’s warranty expires.
Transfer: The Assurant Premium Protection Plan is transferable at no
cost by contacting us in writing and providing the name, address and
phone number of the person to whom it is being transferred.
Cancellation: The Assurant Premium Protection Plan may be
cancelled at any time for any reason by calling 1-800-496-9432 or by
visiting www.atgstores.com/support/#. When the Plan is cancelled
within 30 days, a full refund will be issued, less any claims already
paid (n/a in AZ, GA and WI). After the first 30 days, the refund will
be pro-rated. This may vary by state. Refer to your actual Terms and
Conditions for details.
SPECIAL STATE DISCLOSURES:
There are state-specific requirements for the Assurant Premium
Protection Plan, often related to cancellation of the Plan or resolution
of disputes. Refer to your actual Terms and Conditions for details.
Please continue reading below for a complete description of all terms and conditions pertaining to your Assurant Premium Protection Plan.
PP00485-1213
ASSURANT PREMIUM PROTECTION
Terms and Conditions
This Service Plan is not a contract of insurance. Unless otherwise regulated under state law, the contents of
this Service Plan should be interpreted and understood within the meaning of a “service contract” in Public Law #93-637.
These Terms and Conditions, including the Special State Disclosures, together with Your sales receipt shall collectively
constitute the entire contract relating to Your coverage. Your sales receipt describes the covered Product(s) and the term
of this Service Plan. The Terms and Conditions are required for service. Limitations and exclusions may apply; refer herein
for details.
1)DEFINITIONS:
Administrator means the entity responsible for administering this Service Plan. Federal Warranty Service Corporation,
P.O. Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 is the Administrator of this Service Plan in all states except
Florida and Oklahoma. In Florida, the Administrator is United Service Protection, Inc., P.O. Box 105689, Atlanta, GA
30348-5689, 1-877-881-8578. In Oklahoma, the Administrator is Assurant Service Protection, Inc., P.O. Box 105689,
Atlanta, GA 30348-5689, 1-877-881-8578. The service performed under this Service Plan is provided through the
Administrator or a servicer approved by the Administrator.
Price means the consideration paid by You for this Service Plan as listed on Your sales receipt.
Product means the new item(s) purchased and covered under a manufacturer’s warranty and is shown on Your
sales receipt.
Service Plan means this Service Plan, which You purchased to cover the Product described on the sales receipt.
Service Plan Holder/You/Your means the owner of the Product covered under this Service Plan.
Service Plan Provider/We/Us/Our means the entity that is contractually obligated to You under the terms of
this Service Plan. The Service Plan Provider is Federal Warranty Service Corporation, P.O. Box 105689, Atlanta,
GA 30348-5689, 1-877-881-8578 in all states except in Florida where the Service Plan Provider is United Service
Protection, Inc., P.O. Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578, and in Oklahoma where the Service Plan
Provider is Assurant Service Protection, Inc., P.O. Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578.
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2)TERM: This Service Plan shall commence on the date of purchase for certain specified benefits and shall terminate
on the date indicated on the Your sales receipt. This Service Plan must be purchased within ninety (90) days from
the date You purchased the covered Product.
IF THE TERM OF THIS SERVICE PLAN OVERLAPS WITH THE TERM OF YOUR MANUFACTURER’S WARRANTY,
LOOK FIRST TO YOUR MANUFACTURER’S WARRANTY FOR COVERAGE. THIS SERVICE PLAN EXCLUDES
COVERAGE FOR ANY LOSS COVERED BY YOUR MANUFACTURER’S WARRANTY, BUT MAY NEVERTHELESS
PROVIDE BENEFITS IN ADDITION TO THOSE PROVIDED BY YOUR MANUFACTURER’S WARRANTY.
WHAT IS COVERED: Service performed hereunder shall consist of functional parts failures due to normal residential
wear and tear and labor necessary to restore Your Product to normal operating condition as determined by Us.
Optional Accidental Damage Coverage Benefit – If You purchased accidental damage coverage, as stated on Your
sales receipt, service performed hereunder shall consist of functional parts failures due to normal residential wear and
tear, including accidental damage as a result of handling, drops and spilled liquid, and labor necessary to restore Your
Product to normal operating condition as determined by Us. This coverage is not available on major appliances.
3) COVERED PRODUCTS: The following products are eligible for coverage. The Product for which You actually
purchased coverage will be listed on Your sales receipt.
• Major Appliances: Such as but not limited to washers, dryers, refrigerators, freezers, dishwashers, ovens, ranges.
• Consumer Electronics: Such as but not limited to televisions (TVs), camcorders, stereos, CD players, plasma TVs,
LCD and LED TVs, DVD players, digital cameras, digital camcorders and tablets. Remote Control – This Service
Plan provides for one remote control replacement of comparable functionality per covered Product. Your Service
Plan remains in force for the remainder of the coverage term upon replacement of a remote control.
• Electrical Products: Such as but not limited to, bathroom fans, ceiling fans, doorbell chimes, electronic door locks,
fan, light kits, flood lights, florescent pendants, large pendants and LED outdoor sconces.
• Fitness Products: Such as but not limited to exercise bikes, treadmills, ellipticals, rowers, and steppers.
• Furniture Products: Such as but not limited to office chairs, heated chairs, recliners, general use chairs, sofas,
chaise lounges, ottomans, tables, bookcases, armoires, entertainment or media stands, television mounts, desks,
bed stands, patio furniture, folding tables, bars, and floor lamps. Rattan and wicker Products or components are
ineligible for coverage.
• Grills: Such as but not limited to, electric grills, gas grills, outdoor stoves and fryers.
• Home Comfort Products: Such as but not limited to, fireplaces, wood burning furnace, heaters, air conditioners, air
purifiers, outdoor heating accessories, central cooling and heating, humidifiers, portable fans, evaporative coolers
and water heaters.
• Personal Computer Products: Such as but not limited to desktop PCs, peripherals, laptops, printers, scanners.
• Plumbing Products: Such as but not limited to, faucets, kitchen sinks, bathroom sinks, garbage disposals, hot
water dispensers, LED shower heads, water dispensers and filters, water filtration systems.
• Jetted Tubs: Such as but not limited to, hot tubs and Whirlpool tubs.
• Jewelry Products and Watches: Such as but not limited to earrings, necklaces, bracelets, rings, watches.
• Small Appliances: Such as but not limited to, canister vacuums, outdoor coolers, personal care appliances and
wine coolers.
• Tools: Such as but not limited to power saws, power drills, generators, outdoor power equipment, cordless power tools,
welders, plasma cutters, tool storage, industrial fans/ air movers, forced air heaters, and portable evaporative units.
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4) REPLACEMENT OPTION: If Your Product cannot be repaired, as determined by the Administrator, You will receive, at
Our sole discretion, either a replacement or refurbished product of comparable type, quality, features and functionality,
a store credit or certificate or reimbursement amount equal to the purchase amount paid for Your Product, plus sales
tax if applicable. You may be required to return Your defective Product along with all accessories and batteries or
provide pictures of your Product as a condition for receiving a replacement or refurbished product, store credit or
certificate or reimbursement. In the event We provide You with a replacement or refurbished product, store credit or
certificate, or reimbursement, this shall constitute fulfillment of this Service Plan and will cancel and discharge all
further obligations under this Service Plan, where allowed by law.
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5) PARTS NON-AVAILABILITY: In the event that replacement parts needed for repair are no longer available during
the term of this Service Plan, You will receive either a replacement or refurbished product of comparable type, quality,
features and functionality, a store credit or certificate or reimbursement amount equal to the purchase amount paid
for Your Product, plus sales tax if applicable, pursuant to the Replacement Option above. Such replacement shall
constitute fulfillment of this Service Plan and will cancel and discharge all further obligations under this Service Plan,
where allowed by law. In no event shall We or the retailer be liable for any damages as a result of the unavailability of
replacement parts.
6) NO-LEMON POLICY: During the term of this Service Plan and after expiration of the manufacturer’s warranty period,
if Your covered Product fails three times due to the same part(s) failure, and a fourth repair for the same part occurs,
as determined by Us, within a twelve (12) month period, the covered Product will be replaced with a product of
comparable type, quality, features and functionality, a store credit or certificate or reimbursement amount equal to the
purchase amount paid for Your Product, plus sales tax if applicable, pursuant to Replacement Option above. Such
replacement shall constitute fulfillment of this Service Plan and will cancel and discharge all further obligations under
this Service Plan, where allowed by law. Repairs performed under the service provider’s warranty due to misdiagnosis
or re-work do not count toward the parts failure count of this No-Lemon Policy.
7) LIMIT OF LIABILITY: The total amount that We will pay for repairs and/or replacement made in connection with all
claims that You make pursuant to this Service Plan shall not exceed the purchase amount paid for the Product, plus
sales tax if applicable. In the event that We make payments for repairs and/or replacements, or provide store credits
or certificates or reimbursements, which in the aggregate, are equal to the purchase amount paid for the Product, plus
sales tax if applicable, We will have no further obligations under this Service Plan.
8) FOR COMPUTER PRODUCTS ONLY: We will provide technical assistance and troubleshooting for the operation of
Your Product. Call the Administrator’s toll free number listed under the If You Need Service provision for technical
assistance. Software technical support shall be limited to the proper operation of the approved operating systems and
pre-installed application software programs. Software support shall at no time mean tutorial assistance. This Service
Plan does not cover customer-installed software. If You purchased Optional Accidental Damage coverage laptop
screen protection will cover labor and replacement parts, should Your laptop screen become inoperable.
9) FOR FITNESS PRODUCTS ONLY: We will cover functional parts and labor necessary to restore Your Product to
normal operating condition.
10) FOR FURNITURE PRODUCTS ONLY: From the date of purchase, this Service Plan will cover damage and stains to
furniture Products. Any damage or stains must be reported to Us within 10 days of occurrence.
• STRUCTURAL AND COMPONENT COVERAGE: We will repair upholstered, wood, and metal furniture, including
broken hardware and pulls, separation of joints and welds, cracks, peeling of veneers, broken hinges, casters,
slides, or swivels; damaged mechanical elements such as reclining mechanism, inclining mechanism, sliding
mechanism, height adjuster mechanism, fold out sleeper mechanism, adjustable armrest, adjustable footrest and
headrest mechanism.
• STAIN COVERAGE: You must first make reasonable effort to remove any stain as described in the original
manufacturer’s owners manual. If You are unable to remove the stain, We will mail You a free stain removal kit. You
may be required to provide pictures of the stain damage prior to shipment of the stain removal kit. Stain coverage
includes household food and beverage stains, accidental/incidental stains from humans and pets, including saliva,
urine, stomach fluid or blood, ballpoint pen ink, wax, crayon, facial cosmetics or nail polish. Stain coverage does
not include stains caused by dyes, paints, bleaches, flooding, rust, fire (including cigarette burns), smoke, or other
caustic materials as deemed by Us or stains on furniture with silk upholstery.
• FABRIC AND LEATHER COVERAGE: If damage occurs to fabric or leather upholstery, We will make repairs in
accordance with this Service Plan. If fabric or leather cannot be repaired, We will re-upholster the damaged area.
However, We cannot guarantee exact color matches to fabric or leather due to differences in dye lots and natural grains.
12) JEWELRY PRODUCTS AND WATCHES ONLY:
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11) TELEVISION PRODUCTS ONLY: TV panel pixel damage defects such as lit or unlit pixels will be subject to the
manufacturer’s guidelines for allowable pixel defects as verified by Our authorized repair center in order to qualify as
a covered failure.
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• JEWELRY: We will restore Your Product for covered repairs that require soldering, re-tipping of prongs, repairing
prongs and mountings, resetting stones, and cultured pearl restringing.
• WATCHES: We will repair Your Product due to broken cases, bracelets, bands or clasps, bezels, broken crowns,
stems, and broken movements.
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13) POWER SURGE PROTECTION FOR MAJOR APPLIANCES, CONSUMER ELECTRONICS AND PERSONAL
COMPUTER PRODUCTS ONLY: From the date of purchase, this Service Plan provides protection against operational
failure of Your Product if the operational failure is caused by a power surge. Consumer electronics and personal
computer products must be connected to a properly installed and functioning Underwriter’s Laboratory approved
surge protector, as determined by the Administrator, for power surge coverage to apply. You may be required to send
Your surge protector to the Administrator for examination.
14) FOOD SPOILAGE COVERAGE FOR REFRIGERATOR AND FREEZER PRODUCTS ONLY: From the date of
purchase, food loss coverage, as a result of a covered failure, will be provided to You up to a maximum of one hundred
dollars ($100.00) over the term of this Service Plan. Food loss that results from a loss or interruption of power is not
covered. An itemized receipt of replacement of spoiled food may be required.
15) IF YOU NEED SERVICE: To locate or arrange for service go to www.assurantsolutions.com/svcplans or call the
Administrator at 800-988-6416. The Administrator will select an authorized repair center to perform repair services of
Your covered Product. You should contact the Administrator directly if the completion of Your repair is not satisfactory.
16) TYPES OF SERVICE AND SERVICE LOCATION: This Service Plan provides In-home, Carry-in, and/or Mail-in service.
• In-home: In the event the Administrator determines that Your Product requires in-home/on-site service, repairs will
normally be performed at Your residence.
In order for this Service Plan to provide in-home/on-site service, an adult (of legal age) must be present at the time
of repair at the location where on-site service will be performed. The Product to be serviced must be accessible
to perform repair services without disassembly of cabinetry, removal of stacked laundry pairs or removal from wall
mounts. If You live beyond a thirty-five (35) mile radius of an authorized service center, You may be required to ship
the Product to the designated service provider; however, shipping charges will be covered by this Service Plan.
In-home/on-site service is not available for certain covered Products which include, but are not limited to: jewelry
Products, watches, fax machines, lighting, external CD-ROM/DVD drives, external disk drives, and external tape
backup systems or other similar Products.
• Carry-in: In the event the Administrator determines that Your Product requires carry-in service, repairs will be
performed at an authorized repair center. You are responsible for the delivery of Your Product to the repair center
for performance of the repairs and for pickup of the Product following completion of the service work. If shipping is
required, shipping charges will be covered by this Service Plan.
• Mail-in: In the event the Administrator determines that Your Product requires mail-in service, repairs will be
performed at an authorized repair center. If You are required to mail in Your Product, We will provide You with
packaging and a pre-paid shipping label. In the event We provide You with a replacement or refurbished product,
it will be shipped to You, postage pre-paid by the Administrator.
17) AVAILABILITY OF SERVICE: Service will normally be available and rendered during the regular working hours and
work week of the authorized repair centers in Your area.
18)DELAYS: We will exercise reasonable efforts in providing service under this Service Plan, but will not be liable for any
damages arising out of delays; and in no event shall We or the Administrator be liable for consequential damages. In
the event Your repair requires more than thirty (30) days to complete, the expiration date of Your Service Plan will be
extended by the repair time in excess of thirty (30) days.
Your Obligation To Protect Your Private And Personal Information. It is Your sole responsibility, to protect or secure any
information on Your computer. You are responsible for removing data and personal information, which includes, but is
not limited to, personal information, passwords, contacts, emails, pictures or calendars.
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19) WHAT YOU MUST DO: You are responsible for backing up all electronic data, computer software and personal
files prior to commencement of any repairs. Non-technical cleaning to provide a normal operating environment as
described in the manufacturer’s instruction manual for the Product is Your responsibility. You have a duty to protect
against any further damage and are required to comply with the manufacturer’s instruction manual for the Product.
You must ensure that the Product requiring service is accessible and in a serviceable position to the service provider
at the time of repair.
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20) PRODUCTS NOT ELIGIBLE FOR COVERAGE: This Service Plan does not provide any service for Products used for
commercial or business purposes, Products without a manufacturer’s warranty, or major appliances with less than a
one (1) year manufacturer’s warranty, or Products made to order, as determined by the Administrator.
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21) WHAT IS NOT COVERED:
A. THIS SERVICE PLAN DOES NOT COVER REPAIRS COVERED BY THE MANUFACTURER, OR SERVICE,
MAINTENANCE, REPAIR, OR REPLACEMENT FOR ANY LOSS OR DAMAGE RESULTING FROM ANY CAUSE
OTHER THAN NORMAL USAGE IN ACCORDANCE WITH THE MANUFACTURER SPECIFICATIONS, SUCH AS
BUT NOT LIMITED TO LOSS OR DAMAGE THAT OCCUR DURING DELIVERY OR DUE TO MISUSE, ABUSE,
IMPROPER OPERATION OR IMPROPER INSTALLATION, ALTERATION, INTENTIONAL DAMAGE, OR ANY
PRODUCT WITH REMOVED OR ILLEGIBLE IDENTIFICATION NUMBERS.
B. IN NO EVENT SHOULD THIS SERVICE PLAN BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES WHETHER IN CONTRACT, TORT, OR NEGLIGENCE.
C. ANY PRE-EXISTING FAILURES OR CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF
THIS SERVICE PLAN, OR ANY FAILURE NOT FOUND IN THE “WHAT IS COVERED” SECTION OF THIS
SERVICE PLAN.
D. COSTS RELATED TO RETROFITTING DUE TO THE UNAVAILABILITY OF PARTS OR SERVICES FOR ANY
REASON INCLUDING BUT NOT LIMITED TO THE EXPANSION OF CHANNEL OR FREQUENCY RANGE
CAPABILITIES OF YOUR PRODUCT. ANY COMPONENT COVERED BY THE MANUFACTURER’S WARRANTY
PERIOD, RECALL, SPECIAL POLICY OR BULLETIN REGARDLESS OF WHETHER THE MANUFACTURER IS
IN BUSINESS OR NOT.
E. ANY FEES ASSOCIATED WITH MAINTENANCE, INSTALLATION, ADJUSTMENTS, ALIGNMENTS,
REPROGRAMING, CONSTRUCTION, ASSEMBLY OR DISASSEMBLY, DEMOLITION, CLEANING,
TRANSPORTATION, DISPOSAL OR RECYCLING.
F. FURNITURE STAINS OR DAMAGE NOT FOUND IN THE “FOR FURNITURE PRODUCTS ONLY” SECTION OF
THIS SERVICE PLAN; WICKER, RATTAN, ALL GLASS, SUEDE, NUBUCK, EXOTIC LEATHERS, SPLIT-GRAIN
LEATHER, MATERIAL ADDED AFTER MANUFACTURE, CLEANING CODE “X” FABRICS, OR READY TO
ASSEMBLE (RTA) FURNITURE; ANY INTEGRAL COMPONENTS, SUCH AS BUT NOT LIMITED TO LIGHTING,
CLOCKS, MOTORS, HEATERS, CONTROLLERS, REFRIGERATORS, OR ANY OTHER ELECTRICAL
COMPONENTS OR ANY COMPONENTS NOT WARRANTEED BY THE MANUFACTURER; ODORS, MOLD,
MILDEW, OR MOISTURE RELATED DAMAGE; LOSS OF COLOR FOR ANY REASON; DAMAGE FROM BUILD
UP OR REPEATED USE NOT ISOLATED TO A SINGLE INCIDENT, SUCH AS BUT NOT LIMITED TO SURFACE
SCUFFING OR ABRASIONS, FRAYING OR STRECHING OF MATERIAL, SEAM SEPARATION, FAILED
ADHESIVES, LOSS OF FOAM OR SPRING SUPPORT, CRACKING OR PEELING OF MATERIAL; DAMAGE
RESULTING FROM INTENTIONAL OR EXTENSIVE ACTIVITIES, INCLUDING BUT NOT LIMITED TO CRAYON,
CUTS, INK, PAINT, PENCIL, RIPS, TEARS, THEFT, VANDALISM. USED IN A COMMERCIAL, RENTAL OR
STORAGE ENVIRONMENT; DEFECTS IN MATERIAL OR WORKMANSHIP; DAMAGES CAUSED BY REPAIR,
MAINTENANCE, STAINS OR DAMAGE CAUSED BY FIRE, FLOOD, SMOKE, OR OTHER CATASTROPHE.
G.FAILURES DUE TO ACCIDENTAL DAMAGE, CRACKED OR DAMAGED MONITOR OR SCREEN, UNLESS
COVERED BY OPTIONAL ACCIDENTAL DAMAGE COVERAGE.
H. LOSS OR CORRUPTION OF DATA, DAMAGE DUE TO COMPUTER VIRUSES, RESTORATION OF SOFTWARE
AND OPERATING SYSTEMS, PRE-INSTALLED, CUSTOMIZED OR PROPRIETARY SOFTWARE, SOFTWARE
APPLICATIONS INSTALLED AFTER THE PURCHASE OF THE COVERED PRODUCT, OR ANY ELECTRICAL
OR RADIO SIGNAL INTERFERENCE.
I. ANY PRODUCT THAT HAS NOT SUFFERED A FAILURE OR ANY FAILURES DUE TO MECHANICAL OR
ELECTRICAL COMPONENTS NORMALLY DESIGNED TO BE REPLACED DURING THE LIFE OF THE
PRODUCT AS DETERMINED BY THE ADMINISTRATOR.
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J. JEWELRY AND WATCH PRODUCTS WITH INHERENT DESIGN DEFECT(S) IN THE PRODUCT, INCLUDING BUT
NOT LIMITED TO FLAWS IN MATERIALS, PRECIOUS OR SEMIPRECIOUS STONES OR GEMS, INTRODUCTION
OF FOREIGN OBJECTS INTO THE PRODUCT, TAMPERING WITH PRONGS, BEZELS OR OTHER ELEMENTS
DESIGNED TO SECURE STONES, COSMETIC DAMAGE, INCLUDING DENTS, SCRATCHES, KINKS OR ANY
OTHER CAUSE THAT DOES NOT IMPACT THE NORMAL OPERATING CONDITION OF THE PRODUCT, AS
DETERMINED BY THE ADMINISTRATOR, BATTERIES AND INTERNAL POWER SOURCES.
K. THIS SERVICE PLAN DOES NOT COVER CLAIMS ARISING FROM ANY BREACH OF IMPLIED OR EXPRESS
WARRANTY OF MERCHANTIABILITY OR FITNESS OF THE PRODUCT FROM THE MANUFACTURER.
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L. THE FOLLOWING COMPONENTS ARE NOT COVERED: ACCESSORIES OR ATTACHMENTS, ANTENNAS,
ALL BATTERIES, BATTERY CHARGERS, CABINETS, CABLES, CARBURETORS, CORDS, CHAINS, DOORS,
COMPLETE EXHAUST SYSTEM, COSMETIC OR DECORATIVE PARTS, LOOSENING OF FASTENERS,
FRAMES, GLASS, HANDLES, HARDWARE, HOSES, LINES, KNOBS, NEEDLES, ROPES, STYLUS, TRAYS;
CONSUMABLES AND/OR MAINTENANCE RELATED COMPONENTS, SUCH AS BUT NOT LIMITED TO
TONER AND DEVELOPER CARTRIDGES, DRUM CARTRIDGES, BAGS, BULBS, BITS, BLADES, BELTS,
CARTRIDGES, DISCS, FILTERS, FLUIDS, OUTLETS, PLUGS, PROJECTION TV LAMPS AND BULBS,
RIBBONS, RIMS, TAPES, WHEELS, WIRES.
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M.REPAIR COSTS DUE TO OVERLOADING, LACK OF MAINTENANCE, UNAUTHORIZED REPAIRS,
MODIFICATIONS OR ALTERATIONS; CONTAMINATION OF ANY NATURE, INCLUDING BUT NOT LIMITED
TO CORROSION AND RUST; BENDING, WARPING, MELTING, RIOT, THEFT, NEGLIGENCE, INSECT
INFESTATION, WATER, FIRE, EARTHQUAKE, FLOOD, WINDSTORM, HAIL, LIGHTNING, OR ANY OTHER
“ACTS OF GOD”.
N. SERVICE OR REPAIR OUTSIDE THE USA.
22)RENEWALS: At Our option, Your Service Plan may be renewed; however, We are not obligated to offer You another
Service Plan upon termination of this Service Plan or to accept a Service Plan order, in the event You tender one.
23)TRANSFER: You may transfer this Service Plan to another person by writing to the Administrator. Your transfer notice
must include the name, address and phone number of the person to whom this Service Plan is being transferred. The
transfer takes effect as soon as the Administrator receives Your written transfer notice.
24)CANCELLATION: You may cancel this Service Plan at any time by calling 800-500-9541 or by visiting the website
www.atgstores.com/support/#. If You cancel this Service Plan within the first thirty (30) days after receipt of this
Service Plan, You will receive a full refund, less any claims paid, where allowed by law. If You cancel after the first thirty
(30) days from receipt of this Service Plan, You will receive a pro-rata refund based on the time remaining on Your
Service Plan, less any claims paid, where allowed by law. The effective date of cancellation is the date We receive the
request for cancellation. If We cancel this Service Plan, You will be provided with a written notice at least thirty (30)
days prior to cancellation at Your last known address, with the effective date for the cancellation and the reason for
cancellation. If We cancel, You will be refunded the unearned pro-rata Price of this Service Plan, less any claims paid,
where allowed by law. If this Service Plan was inadvertently sold to You on a product, which was not intended to be
covered by this Service Plan, We will cancel this Service Plan and return the full Price of the Service Plan to You.
25) DEDUCTIBLE: If You purchased the Optional Accidental Damage coverage, a deductible will apply and will be
stated on Your sales receipt.
26) ARBITRATION: Read the following “Arbitration” provision carefully. It limits certain of Your rights, including
Your right to obtain relief or damages through court action.
To begin Arbitration, either You or We must make a written demand to the other party for arbitration. The Arbitration
will take place before a single arbitrator. It will be administered in keeping with the Expedited Procedures of the
Commercial Arbitration Rules (“Rules”) of the American Arbitration Association (“AAA”) in effect when the claim is
filed. You may get a copy of these AAA’s Rules by contacting AAA at 1633 Broadway, 10th Floor, New York, NY 10019,
calling (800) 778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared equally
between You and Us. This does not prohibit the arbitrator from giving the winning party their fees and expenses of
the arbitration. Unless You and We agree, the arbitration will take place in the county and state where You live. The
Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern and no state, local or other arbitration law will apply. YOU
AGREE AND UNDERSTAND THAT this arbitration provision means that You give up Your right to go to court on any
claim covered by this provision. You also agree that any arbitration proceeding will only consider Your Claims. Claims
by, or on behalf of, other individuals will not be arbitrated in any proceeding that is considering Your Claims. Please
refer to the State Disclosures section of this Service Plan for any added requirements in Your state. In the event
this Arbitration provision is not approved by the appropriate state regulatory agency, and/or is stricken, severed, or
otherwise deemed unenforceable by a court of competent jurisdiction, You and We specifically agree to waive and
forever give up the right to a trial by jury. Instead, in the event any litigation arises between You and Us, any such
lawsuit will be tried before a judge, and a jury will not be impaneled or struck.
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27) Special State Disclosures: The following state specific requirements are added to and become part of Your
Service Plan and supersede any other provision to the contrary:
THE FOLLOWING STATE SPECIFIC REQUIREMENTS APPLY IF YOUR PLAN WAS PURCHASED IN ONE OF
THE FOLLOWING STATES AND SUPERSEDE ANY OTHER PROVISION HEREIN TO THE CONTRARY:
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AL, AR, CT, GA, IL, IN, KY, MA, ME, NC, NH, NJ, NV, NY, OR, SC, UT, WI and WY only: The obligations under this
Plan are insured by a policy of insurance issued by American Bankers Insurance Company of Florida. If We fail to
pay or provide service on a claim within sixty (60) days after proof of loss has been filed with Us, the written claim can
be submitted to American Bankers Insurance Company of Florida at the following address: 11222 Quail Roost Drive,
Miami, FL 33157, or call the toll-free number at 1-800-852-2244.
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HI, MT, VA and VT only: The obligations under this Plan are insured by a policy of insurance issued by American
Bankers Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157.
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FREE LOOK: AL, AR, HI, MA, MN, MO, NJ, SC, and WY only: You may, within twenty (20) calendar days of receipt,
reject and return this Plan. Upon return of the Plan within the applicable time period, if no claim has been made, You
will be refunded the full Plan Price. A ten percent (10%) penalty per month shall be added to a refund that is not paid
or credited within forty-five (45) days after return of the Plan. This provision applies only to the original purchaser of
this Plan.
GA, LA, NV, OR, UT, WI, WY only: The ARBITRATION provision is deleted in its entirety. It is not applicable to You.
Alabama only: The CANCELLATION provision is revised as follows: In the event We cancel the Service Plan, We will
mail a written notice to You at Your last known address at least five (5) days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. However, prior notice is not required if the reason for
cancellation is nonpayment of the Price or material misrepresentation.
Arkansas only: The CANCELLATION provision is amended as follows: In the event We cancel the Service Plan, We
will mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation which shall
state the effective date of cancellation and the reason for cancellation. However, prior notice is not required if the
reason for cancellation is nonpayment of the provider fee, a material misrepresentation by You relating to the covered
property or its use, or a substantial breach of Your duties relating to the Product or its use. A pro-rata refund less any
claims paid will accompany the notice of cancellation unless the reason is for non-payment.
Arizona only: The following is added to the REPLACEMENT OPTION provision of Your Service Plan – The replacement
of the Product(s) in its entirety shall not eliminate the obligation for future repairs or replacement as otherwise provided
under this Service Plan. Only a cash settlement will fulfill Our obligations under the Service Plan.
The following is added to the CANCELLATION provision of Your Service Plan – No claim incurred or paid shall be
deducted from the amount of Your cancellation refund. We will not cancel or void this Service Plan due to preexisting
conditions, prior use or unlawful acts relating to the Product or misrepresentation by Us or Our subcontractors. We
may cancel this Service Plan only in the event of fraud, material misrepresentation or non-payment by You. The
following is added to the ARBITRATION provision of Your Service Plan – Arbitration cannot be an absolute dispute
remedy and both parties must agree to arbitration. This arbitration provision does not prohibit an Arizona resident
from following the process to resolve complaints under the provisions of A.R.S. §20-1095.09, Unfair Trade Practices
as outlined by the Arizona Department of Insurance. To learn more about this process, you may contact the Arizona
Department of Insurance at 2910 N. 44th Street, 2nd Fl., Phoenix, AZ 85018-7256, Attn: Consumer Affairs. You may
directly file any complaint with the A.D.O.I. against a Service Company issuing an approved Service Plan under the
provisions of A.R.S. §§ 20-1095.04 and/or 20-1095.09 by contacting the Consumer Affairs Division of the A.D.O.I., toll
free phone number 800-325-2548.
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California only: The ARBITRATION provision is revised as follows – This arbitration provision does not prohibit a
California resident from following the process to resolve complaints as outlined by the California Bureau of Electronic
and Appliance Repair (BEAR). To learn more about this process, you may contact BEAR at 1-800-952-5210, or You
may write to Department of Consumer Affairs, 3485 Orange Grove Avenue, North Highland, California 95660, or You
may visit their website at www.bear.ca.gov. The seller of this Service Plan is Federal Warranty Service Corporation,
P.O. Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578. The Cancellation provision is revised as follows – You
may cancel this Service Plan if the product is returned, sold, lost, stolen or destroyed. You may cancel this Service
Plan within thirty (30) days after receipt of this Service Plan by providing written notice to the Administrator. You will
receive a full refund if no claims have been made. For Jewelry and Watch Products, You may cancel this Service Plan
within sixty (60) days after receipt of this Service Plan by providing written notice to the Administrator. You will receive
a full refund if no claims have been made. For Jewelry and Watch Products, You may cancel this Service Plan after
sixty (60) days of receipt of this Service Plan by providing written notice to the Administrator. You will receive a prorata refund based on the time remaining on Your Service Plan, less an administrative fee, not to exceed ten percent
(10%) of the Price of the Service Plan or twenty-five dollars ($25.00), whichever is less, and less any claims paid,
where allowed by law.
Colorado only: Actions under this Service Plan may be covered by the provisions of the “Colorado Consumer
Protection Act” or “Unfair Practices Act”, articles 1 and 2 of Title 6, C.R.S. A party to such a Service Plan may have a
right of civil action under such laws, including obtaining the recourse or penalties specified in such laws.
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Connecticut only: The CANCELLATION provision is revised as follows: You may cancel this Service Plan if You
return the Product, or the Product is sold, lost, stolen, or destroyed. The following is added to the IF YOU NEED
SERVICE provision: If the Product is in a repair facility at the time of contract expiration, the expiration date will
automatically be extended until the repair is complete. The following is added to the ARBITRATION provision –
RESOLUTION OF DISPUTES: If We are unable to resolve any disputes with You regarding this warranty, You may file
a written complaint with the State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 061242-0816,
Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the item
subject to the extended warranty, the cost of repair of the item, and a copy of the Service Plan.
Florida only: The rate charged for this Service Plan is not subject to regulation by the Florida Office of Insurance
Regulation. The Cancellation provision is amended as follows: All references to administrative fee are deleted. The
following is added to the ARBITRATION provision: While arbitration is mandatory, the outcome of any arbitration shall
be non-binding on the parties, and either party shall, following arbitration, have the right to reject the arbitration award
and bring suit in a court of competent jurisdiction. The arbitration action will take place in the county where the Service
Plan holder resides.
Georgia only: The CANCELLATION provision is revised as follows: You may cancel at any time and will receive a
refund of the excess of the consideration paid for the Service Plan above the customary short rate for the expired
term of the Service Plan. The effective date of cancellation is the date the Administrator receives the request for
cancellation. No claim paid or incurred nor any cancellation fees shall be deducted from any refund owed. The
Service Plan shall be non-cancelable by the Administrator except for fraud, material misrepresentation, or failure to
pay the consideration due therefore. Administrator may cancel this Service Plan upon thirty (30) days written notice
to You or upon ten (10) days notice if cancellation is due to nonpayment by You. Cancellation shall be in accordance
with Section 33-24-44 of the Code of Georgia. If a dispute arises between the English and Spanish, due to issues of
interpretation, the English version will prevail in all cases. The WHAT IS NOT COVERED section is revised as follows:
C. ANY PRE-EXISTING FAILURES OR CONDITIONS KNOWN TO YOU THAT OCCUR PRIOR TO THE EFFECTIVE
DATE OF THIS SERVICE PLAN, OR ANY FAILURE NOT FOUND IN THE “WHAT IS COVERED” SECTION OF THIS
SERVICE PLAN.
Hawaii only: The CANCELLATION provision is revised as follows: In the event We cancel the Service Plan, We will
mail a written notice to You at Your last known address at least five (5) days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. However, prior notice is not required if the reason for
cancellation is nonpayment of the provider fee, a material misrepresentation by You relating to the covered property
or its use, or a substantial breach of Your duties relating to the Product or its use.
Illinois only: This Service Plan covers repair and/or replacement due to normal wear and tear.
Indiana only: Proof of payment to the Retailer that sold You this Service Plan constitutes proof of payment to American
Bankers Insurance Company of Florida, issuer of the insurance policy that insures Our obligation.
Massachusetts only: The following is added to the CANCELLATION provision: If We cancel, We will mail You written
notice, including the effective date of cancellation and the reason for cancellation at Your last known address at least
5 days prior to cancellation.
Maryland only: Free Look – You may, within twenty (20) calendar days of mailing of the Service Plan, or twenty
(20) days if delivered at time of sale, reject and return this Service Plan. Upon return of the Service Plan within the
applicable time period, if no claims have been made, You will be refunded the full Service Plan Price. A ten percent
(10%) penalty per month shall be added to a refund that is not paid or credited within forty-five (45) days after the
return of the Service Plan. This provision applies only to the original purchaser.
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Maine only: Free Look – You may return this Service Plan within twenty (20) days of the date this Service Plan was
provided to You, or within ten (10) days if the Service Plan was delivered to You at the time of sale. If You made no
claim, the Service Plan is void and the full purchase Price will be refunded to You. The Administrator will pay a penalty
of ten percent (10%) of the amount outstanding per month on a refund that is not made within forty-five (45) days.
These provisions apply only to the original purchaser of the Service Plan. The CANCELLATION provision is amended
as follows: In the event We cancel the Service Plan, We will mail a written notice to You at Your last known address
at least fifteen (15) days prior to cancellation which shall state the effective date of cancellation and the reason for
cancellation. However, prior notice is not required if the reason for cancellation is nonpayment of the provider fee or
material misrepresentation.
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Michigan: If performance of the Service Plan is interrupted because of a strike or work stoppage at the company’s
place of business, the effective period of the Service Plan shall be extended for the period of the strike or
work stoppage.
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Minnesota only: The obligations under this Service Plan are insured by a policy of insurance issued by American
Reliable Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157, (800) 852-2244. The
CANCELLATION provision is amended as follows: In the event We cancel the Service Plan, We will mail a written
notice to You at Your last known address at least fifteen (15) days prior to cancellation which shall state the effective
date of cancellation and the reason for cancellation. If the reason for cancellation is nonpayment of the provider fee,
a material misrepresentation by You relating to the covered property or its use, or a substantial breach by You, We will
mail a written notice to You at Your last known address at least five (5) days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. The ARBITRATION provision is amended as follows:
Any Arbitration shall take place in the state where You reside or at any other place agreed to in writing by You and
Federal Warranty Service Corporation.
Missouri only: The obligations under this Service Plan are insured by a policy of insurance issued by American
Bankers Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157. In the event any covered service
is not paid within sixty (60) days after proof of loss has been filed, including a claim for the refund of the unearned
purchase Price, or Administrator ceases to do business or goes bankrupt, You may apply directly to American Bankers
Insurance Company of Florida.
Montana only: The CANCELLATION provision is amended as follows: We shall mail written notice to You at least
five (5) days prior to cancellation unless the reason for cancellation is for nonpayment of the provider fee, material
misrepresentation and substantial breach of duties by You.
New Hampshire only: In the event You do not receive satisfaction under this Service Plan, You may contact the New
Hampshire Insurance Department at 21 South Fruit Street, Suite 14, Concord NH 03301, (800) 852-3416.
New Jersey only: The following is added to the WHAT IS COVERED provision: Genuine factory parts will be used
whenever possible; however the use of non-original manufacturer and remanufactured parts is allowed under this
Service Plan. The following is added to the CANCELLATION provision: Prior notice is not required if the reason for
cancellation is nonpayment of the Price, a material misrepresentation or omission, or a substantial breach of Your
contractual obligations relating to the Product or its use.
New Mexico only: Free Look – If this Service Plan is returned within twenty (20) calendar days of mailing of the
Service Plan, or ten (10) days if delivered at time of sale if refund is not credited within sixty (60) days after the return,
We shall pay the holder a penalty of ten percent (10%) of the Service Plan Price for each thirty (30) day period or
portion thereof, that the refund, and any accrued penalties, remain unpaid. This provision applies only to the original
purchaser. The CANCELLATION provision is amended as follows: We may not cancel this Service Plan once it has
been in effect for at least seventy (70) days before the expiration of the agreed term or one year after the effective
date of the Service Plan, whichever occurs first, except for the following conditions: failure to pay the Service Plan
Price; the conviction of You of a crime which results in an increase in the service required under the Service Plan;
fraud or material misrepresentation by You in purchasing the Service Plan or obtaining service; or the discovery of an
act or omission, or a violation of any condition of the Service Plan by You which substantially and materially increases
the service required under the Service Plan. If We cancel, You will receive a refund equal to the unearned pro-rata
purchase Price less any claims paid.
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Nevada only: Free Look – You may, within twenty (20) calendar days of mailing of the Service Plan, or ten (10) days
if delivered at time of sale, reject and return this Service Plan. If this Service Plan is returned within the first thirty (30)
days of purchase and a refund is not credited within forty five (45) days after the return, We shall pay the holder a
penalty of ten percent (10%) of the purchase Price for each thirty (30) day period or portion thereof that the refund,
and any accrued penalties, that remain unpaid. This provision applies only to the original purchaser. No claims or
repairs incurred may be deducted from any refund. The CANCELLATION provision is revised as follows: No Service
Plan that has been in effect for at least seventy (70) days may be canceled by the provider before the expiration
of the agreed term or one (1) year after the effective date of the Service Plan, whichever occurs first, except on
the following grounds: (a) failure by the holder to pay an amount due; (b) conviction of the holder of a crime which
results in an increase in the service required; (c) discovery of fraud or material misrepresentation by the holder in
obtaining the Service Plan, or in presenting a claim for service thereunder; (d) discovery of: (1) an act or omission by
the holder; (2) a violation by the holder of any condition of the Service Plan, which occurred after the effective date of
the Service Plan and which substantially and materially increases the service required under the Service Plan; or (e)
a material change in the nature or extent of the required service or repair which occurs after the effective date of the
Service Plan and which causes the required service or repair to be substantially and materially increased beyond that
contemplated at the time that the Service Plan was issued or sold. The purchase of the Service Plan as a condition of
approval of a loan or the purchase of goods is not permitted.
New York only: Free Look – You may return this Service Plan within twenty (20) days of the date this Service Plan
was provided to You, or within ten (10) days if the Service Plan was delivered to You at the time of sale. If You made
no claim, the Service Plan is void and the full purchase Price will be refunded to You. The Administrator will pay a
penalty of ten (10) percent of the amount outstanding per month on a refund that is not made within thirty (30) days.
These provisions apply only to the original purchaser of the Service Plan. The CANCELLATION provision is revised
as follows: In the event We cancel the Service Plan, We will mail a written notice to You at Your last known address
at least fifteen (15) days prior to cancellation which shall state the effective date of cancellation and the reason for
cancellation. However, prior notice is not required if the reason for cancellation is nonpayment of the provider fee, a
material misrepresentation by You relating to the covered property or its use, or a substantial breach of Your duties
relating to the Product or its use.
North Carolina only: Purchase of this Service Plan is not required either to purchase or obtain financing. The
CANCELLATION provision is amended as follows: Your Service Plan shall be non-cancelable by Us except for
non-payment of the premium or a direct violation of the agreement by You.
Ohio only: The obligations under this Service Plan are insured by a policy of insurance issued by American Bankers
Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157, 800-852-2244. If We fail to perform or
make payment due under the terms of the Service Plan within sixty (60) days after You request performance or
payment, You may apply directly to American Bankers Insurance Company of Florida, including, but not limited to,
any obligation in the Service Plan in which We must refund You upon cancellation of the Service Plan.
Oklahoma only: Coverage afforded under this Service Plan is not guaranteed by the Oklahoma Insurance Guaranty
Association. The obligations under this Service Plan are insured by a policy of insurance issued by American Bankers
Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157, (800) 852-2244. The CANCELLATION
provision is deleted in its entirety and replaced with the following – You may cancel this Service Plan at any time for
any reason by mailing a request for cancellation and the original copy of this Service Plan to Us. In the event the
Service Plan is cancelled by You within the first thirty (30) days, the refund will be based upon one hundred percent
(100%) of the unearned pro-rata premium, less the actual cost of any service provided under the Service Plan. If You
cancel the Service Plan after thirty (30) days, or have made a claim within the first thirty (30) days, the refund will be
based upon ninety percent (90%) of the unearned pro-rata premium, less the actual cost of any service provided
under the Service Plan. In the event the Service Plan is cancelled by Us, the refund will be based upon one hundred
percent (100%) of the unearned pro-rata premium, less the actual cost of any service provided under the Service
Plan. If this Service Plan was inadvertently sold to You on a product, which was not intended to be covered by this
Service Plan, We will cancel this Service Plan and return the full purchase Price of the Service Plan to You. Arbitration
– The Arbitration Provision is amended by adding the following: “While arbitration is mandatory, the outcome of any
arbitration shall be non-binding on the parties, and either party shall, following arbitration, have the right to reject the
arbitration award and bring suit in a court of competent jurisdiction. The arbitration action will take place in the county
where You reside.”
South Carolina only: If the provider does not timely resolve such matters within sixty (60) days of proof of loss, they
may contact the South Carolina Department of Insurance, Post Office Box 100105, Columbia, SC 29202-3105, or
(800) 768-3467. All references to reimbursement are deleted.
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Texas only: The Definitions section of this Service Plan is amended to include the following: The Registration Number
for Federal Warranty Service Corporation is 269.
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If You have complaints or questions regarding this Service Plan, You may contact the Texas Department of Licensing
and Regulation at the following address and telephone number: Texas Department of Licensing and Regulation,
P.O. Box 12157, Austin, Texas 78711; (512) 463-6599 or (800) 803-9202 (Within TX only). The obligations under this
Service Plan are insured by a policy of insurance issued by American Bankers Insurance Company of Florida, 11222
Quail Roost Drive, Miami, FL 33157. In the event any Covered Service is provided to You by Us before the sixty-first
(61st) day after proof of loss has been filed, or if a refund or credit is not paid before the forty-sixth (46th) day after
the date on which the Service Plan is cancelled, You may apply directly to American Bankers Insurance Company
of Florida. The purchase of this Service Plan is not required in order to purchase or obtain financing. Free Look – If
You cancel within the first thirty (30) days, We will pay a penalty of ten percent (10%) per month on any refund that is
not paid or credited within forty-five (45) days after return of the Service Plan to Us. This applies only to the original
purchaser of the Service Plan, and is not transferable. The CANCELLATION provision is amended as follows: In the
event We cancel the Service Plan, We will mail a written notice to You at Your last known address at least five (5) days
prior to cancellation which shall state the effective date of cancellation and the reason for cancellation. However, prior
notice is not required if the reason for cancellation is nonpayment of the provider fee, a material misrepresentation by
You relating to the covered property or its use, or a substantial breach of Your duties relating to the Product or its use.
The purchase of this Service Plan is not required in order to obtain financing for the covered Product.
Utah only: Coverage afforded under this Service Plan is not guaranteed by the Property and Casualty Guaranty
Association. This Service Plan is subject to limited regulation by the Utah Insurance Department. To file a complaint,
contact the Utah Insurance Department. The purchase Price of this Service Plan is a single payment and is listed on
Your sales receipt. The CANCELLATION provision is amended as follows: This Service Plan may be cancelled upon
thirty (30) days written notice for the following reasons only: fraud, material misrepresentation, substantial change
in the risk assumed, unless insurer should reasonably have foreseen the change or contemplated the risk when
entering into the Service Plan. This Service Plan may be cancelled upon ten (10) days written notice if the reason for
cancellation is non-payment by You.
Washington only: Obligations of the Service Plan Provider under this Service Plan are backed by the full faith
and credit of the Service Plan provider. The following is added to the ARBITRATION provision – Nothing in the
section headed ‘Arbitration’ shall invalidate Washington state law(s), which would otherwise be applicable to any
arbitration proceeding arising from this Service Plan. All arbitrations will be held in the county in which You maintain
Your permanent residence. Free Look – You may, within twenty (20) calendar days of mailing of the Service Plan, or
ten (10) days if delivered at time of sale, reject and return this Service Plan. Upon return of the Service Plan within the
applicable time period, if no claims have been made, You will be refunded the full Service Plan Price. A ten percent
(10%) penalty per month shall be added to a refund that is not paid or credited within thirty (30) days after the return
of the Service Plan. This provision applies only to the original purchaser. This Service Plan does not provide coverage
for pre-existing conditions. The following is added to the DEFINITIONS: Administrator/Provider is the entity that is
responsible for the administration of the Service Plan/Plan, which is Federal Warranty Service Corp., P.O. Box 105689,
Atlanta, GA 30348-5689, (866) 782-9154. Provider Fee/Purchase Price means the consideration paid by You for
the Service Plan. Service Contract/Plan means a Plan, which You have purchased for the Product described on
the sales receipt. Service Contract Holder/You/Your means the person who is the purchaser or holder of the Plan
as shown on the sales receipt. Service Contract Provider/We/Us/Our means Federal Warranty Service Corp. who
is contractually obligated to the Service Contact Holder under the terms of the Plan. All references to Obligor are
replaced by the term Service Contract Provider.
Wisconsin only: THIS PLAN IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER
OF INSURANCE. Free Look – You may reject and return this Service Plan within fifteen (15) calendar days of the
delivery of this Service Plan. You will receive a full refund of the Service Plan Price less actual costs or charges needed
to issue and service the Service Plan. The Service Plan holder will be made whole before the Administrator retains any
amounts that may be recovered. Proof of loss must be provided as soon as reasonably possible and within one (1)
year after the time required by the Service Plan. Failure by You to furnish proof of loss within the time required by the
Service Plan does not invalidate or reduce a claim, unless We are prejudiced thereby and it was reasonably possible
to meet the time limit. The CANCELLATION provision is amended as follows: Any reference to less the cost of any
claims paid is deleted in its entirety.
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Wyoming only: The following is added to the CANCELLATION provision – If We cancel the Service Plan, written
notice will be mailed to Your last known address, stating the reasons and effective date, at least ten (10) days prior to
the cancellation. Written notice will not be provided if the reasons for cancellation are non-payment by You, material
misrepresentation or substantial breach of duties by You with regards to the covered product or its use.
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To review the General Privacy Policy of Federal Warranty Service Corporation, Assurant Service Protection, Inc.
and United Service Protection, Inc., Assurant Solutions companies, please visit
http://www.assurantsolutions.com/pri-privacy-notice-t4.html
FW1832-0913
v5-0514
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