User Manual

Operating manual
FUJITSU LIFEBOOK P727
System
Congratulations on your purchase of an innovative
product from Fujitsu.
The latest information about our products, tips, updates etc. can be found
on the Internet at: "http://www.fujitsu.com/fts/"
You can find driver updates at: "http://support.ts.fujitsu.com/download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy working with your new Fujitsu system!
Published by / Contact address in the EU
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
© Fujitsu Technology Solutions 2017. All rights reserved.
Publication Date
2/2017
Order No.: A26391-K453-Z320-1-7619, edition 1
FUJITSU LIFEBOOK P727
Operating manual
Innovative technology
7
Ports and controls
9
Important notes
12
First-time setup of your device
16
Working with the notebook
20
Security functions
60
Connecting external devices
82
Removing and installing components
during servicing
88
Settings in BIOS Setup Utility
98
Troubleshooting and tips
101
Technical data
110
Manufacturer’s notes
115
Index
118
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Contents
Contents
Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
7
8
Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional safety notes for devices with radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Travelling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notebook: transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
12
12
13
13
14
14
14
15
First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mains adapter connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
16
17
17
18
Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching on the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming the ON/OFF button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Different ways to use your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From notebook to Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select display orientation (portrait or landscape orientation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From Tablet PC to notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching off the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Closing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the device as a Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the stylus pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the device as a notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virtual numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera (dependent on configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the power-management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
20
23
24
24
25
25
26
27
28
29
29
30
30
31
33
37
37
39
41
41
42
44
45
45
46
49
50
50
50
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3
Contents
Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless LAN / Bluetooth / LTE radio components (configuration dependent) . . . . . . . . . . . . . . . . .
Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access via LTE (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your USB Type-CTM Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ports on the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the mains adapter to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect the notebook to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching on the notebook via the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching off the notebook via the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disconnecting the notebook from the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
51
52
52
53
54
54
54
55
55
56
56
57
57
58
59
59
59
Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brief overview of security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the fingerprint sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the palm sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting BIOS Setup Utility (supervisor and user password) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Password protection for booting of the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard reader (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inserting the SmartCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard SystemLock (dependent on configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access rights of SmartCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard user groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing SystemLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the first system in a user group or a stand-alone system for use with SystemLock
.....................................................................................
Adding a system to a user group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Carrying out administrator functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Access Enabling – F4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switch on the device using SystemLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Start BIOS Setup F2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstall SystemLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trusted Platform Module - TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker
password) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
61
62
63
63
64
64
65
66
66
66
67
68
69
70
Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
82
82
83
84
4
70
74
76
78
79
79
79
79
80
80
80
81
81
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Contents
USB connection with charging function (USB Type-C™) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headphones/microphone/Line-In/Line-Out/headset-combi port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
85
86
86
87
Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes on installing and removing boards and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing to remove components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing and removing memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing and removing an M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing an M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finishing component removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88
88
89
90
91
92
93
94
94
95
97
97
Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . .
Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . .
Load Setup Defaults – Copy Standard Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discard Changes – Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . .
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . .
Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
98
99
100
100
100
100
100
100
100
Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The notebook’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery indicator does not illuminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When certain characters are entered on the keyboard, only numerals are written . . . . . . . . . . . . .
The notebook’s LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The LCD screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The cursor does not correctly follow the pen movements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pen input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The battery discharges too quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard reader is not recognised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User and/or supervisor SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acoustic warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring the contents of the hard disk under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring the system under Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
101
101
102
102
102
102
102
103
103
104
104
104
105
105
105
106
106
106
106
107
107
108
109
109
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5
Contents
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Type-CTM Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Screen resolutions for integrated screen and external screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notebook only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notebook with Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mains adapter for use with the notebook and port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
110
110
111
112
112
112
114
114
Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declarations of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical safety including ergonomic requirements (GS, depending on the device) . . . . . . . . . . .
CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Radio frequencies used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other certification markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115
115
115
115
116
116
117
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
6
Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user components of your notebook
can be found in "Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu
7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►
Indicates an activity that must be performed
Indicates a result
This font
indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
"This font"
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
indicates
This font
This font
•
•
Key
This font
8
cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g: F10
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives you
an overview of the device’s indicators and connections. Please familiarise yourself with
these components before you start to work with the device.
Notebook open
1
2
3
1
5
6
5
4
6
8
7
1
2
3
4
5
=
=
=
=
=
Microphone
Camera
Camera LED
Touchpad
Loudspeakers
Fujitsu
6 = Status indicators
7 = Fingerprint sensor or palm sensor
(configuration dependent)
8 = Touchpad buttons
9
Ports and controls
Left side
1
2
3
4
5
4 = USB port 3.0 with charging function
(Anytime USB charge)
5 = SmartCard reader
1 = DC input connector (DC IN)
2 = LAN port
3 = USB 3.0 port with charging function
(USB Type-C™)
Right side
12
1
2
3
4
5
10
=
=
=
=
=
3
4 5
6
Pen slot
Eyelet for the optional pen tether
ON/OFF button
Power-on indicator
Combined headphones/microphone port
7
8
6
7
8
9
10
=
=
=
=
=
9
10
Memory card slot
USB port 3.0
HDMI port
VGA monitor port
Security Lock device
Fujitsu
Ports and controls
Bottom
1
2
2
3
4
1 = Battery compartment with SIM card
slot under the battery
2 = Battery release
Fujitsu
3 = Battery replacement status indicator
4 = Memory service compartment and
M.2 module
11
Important notes
Important notes
Notes
Importantnotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Safety notes
Notes
Safetynotes
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "Technical data",
Page 110 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 15.
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 88.
This notebook complies with the relevant safety regulations for data processing
equipment. If you have questions about using your notebook in a particular area,
please contact your sales outlet or our Hotline/Service Desk.
Additional safety notes for devices with
radio components
Wireless LAN:
Radiocomponent:
Bluetooth,safetynotes
If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
•
•
•
Switch off the radio components when you are in an aircraft or driving in a car.
Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
"Switching the wireless components on and off", Page 54.
12
Fujitsu
Important notes
Energy saving
Energysaving
Energy
Notes
Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the energy saving functions, the notebook uses less energy.
You will then be able to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You save money while protecting the environment.
Energy saving under Windows
► Make use of the power management features (see ""Using the power-management features",
Page 49").
Fujitsu
13
Important notes
Travelling with your notebook
Mobile operation
Notebook
Transportation
Notes
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
► Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Travel,notebook
Notebook
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Enquire with the corresponding government office of the country you will be
travelling in as to whether you may operate the wireless component integrated in
your notebook there (see also "CE marking", Page 116).
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
►
►
►
►
►
►
14
If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
Switch the notebook off.
Unplug the mains adapter and all external devices from the power socket.
Disconnect the mains adapter cable and the data cables for all external devices.
Close the LCD screen.
To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Notebook
Transportation
Fujitsu
Important notes
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
► Switch the notebook off.
► In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see "Removing and installing the battery", Page 46).
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
LCDscreen
Touchpad
Keyboard
Notebook
Notes
Cleaning
Ensure that no liquid enters the device.
Fujitsu
15
First-time setup of your device
First-time setup of your device
Gettingstarted
First-timesetup
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "Mains adapter connecting", Page 17. The mains
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
► Unpack all the individual parts.
► Check your device for any visible damage which may have occurred during transportation.
Transport
Packaging
You may need the packaging in the future, if you need to transport your device.
16
Fujitsu
First-time setup of your device
Selecting a location
Selectinga location
Mainsadapter
Device
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
•
Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
Keep other objects at least 100 mm / 3.97" away from the device and
its mains adapter to ensure adequate ventilation.
Never cover the ventilation slots of the device.
Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
•
•
•
•
•
•
Mains adapter connecting
Mainsadapter
Preparingforoperation
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
► Connect the power cable (1) to the
mains adapter.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
3
2
1
Fujitsu
17
First-time setup of your device
Switching on the device for the first time
Switchingon for thefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use your device for the first time, the operating system
is pre-installed on the hard disk.
1
► Slide the ON/OFF switch (1) to the right to switch on the notebook.
The ON/OFF button returns automatically to its original position.
► During installation, follow the instructions on screen.
18
Fujitsu
First-time setup of your device
If a Windows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "http://windows.microsoft.com".
Fujitsu
19
Working with the notebook
Working with the notebook
Notebook
Notebook,operation
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "Connecting external devices", Page 82 for instructions on how to connect
devices such as a mouse and a printer to the notebook.
Please refer to the notes in "Important notes", Page 12.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the hard disk and the keyboard functions.
F
20
Fujitsu
Working with the notebook
Indicator
Description
Power-on indicator/Standby
• Indicator is illuminated: The notebook is switched on.
• The indicator flashes: The notebook is in sleep mode (Save-to-RAM).
• The indicator is not lit: The notebook is switched off or the notebook is in
Save-to-Disk mode.
Battery charging indicator/power connector
The state of charge of the battery is shown by the battery indicator.
Power-onindicator
Standbyindicator
With mains adapter connected:
•
•
•
•
•
The indicator lights up white: The battery is charged or no battery is inserted.
The indicator lights up orange: the mains adapter is connected and the battery
is being charged.
Indicator flashes orange: the mains adapter is connected but the battery cannot
be charged as the battery is too hot or cold for charging. The charging process
is continued as soon as the battery reaches a permissible temperature again.
Indicator flashes red: An error has occured.
The indicator is not lit: The battery is not being charged (the battery is already
more than 90% charged or the mains adapter is not connected).
Batteryindicator
Batterysymbol
Batterystatusindicator
Battery indicator
• The indicator lights up white: The battery charge is between 51% and 100 %
of its maximum.
• The indicator lights up orange: The battery charge is between 13 % and 50 %
of its maximum.
• The indicator lights up red: The battery charge is between 0 % and 12 %
of its maximum.
• The indicator flashes orange: The battery state of charge is being checked (for
four seconds after battery installation).
• Indicator flashes red: An error has occured.
• The indicator is not lit: There is no battery installed.
Drive indicator
The indicator is illuminated: The hard disk drive is being accessed.
Indicator
Drive
Radio components indicator
• Indicator is illuminated: The wireless components are switched on.
• Indicator is off: The wireless components are switched off.
F Lock indicator
F
FLock
Indicator
F
The indicator is illuminated: The key combination Fn +
has been pressed.
The special functions of the Fn keys (see chapter "Key combinations", Page 42) can
be executed by pressing the keys directly without also having to press the Fn key.
Num Lock indicator
Num Lock
Indicator
Indicator is illuminated: The Num key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.
Fujitsu
21
Working with the notebook
Indicator
Description
Caps Lock indicator
CapsLock
Indicator
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
ScrollLock
Indicator
Indicator is illuminated: the key combination Fn + Scr has been pressed. The
effect that this key has varies between applications.
Battery replacement indicator
If the battery is unlocked for battery replacement, the battery replacement indicator
shows whether the device is ready for battery replacement (see "Removing the
battery", Page 46). You can replace the rechargeable battery in the device without
switching the device off first. The device has an integrated buffer battery for this
purpose. If the battery is unlocked while the device is in operating mode, Sleep
Mode will automatically be activated.
•
•
•
•
•
22
The indicator lights up green: The device is ready for battery replacement.
Replace the battery.
The indicator flashes orange: The device is ready for battery replacement but
the battery charging level of the buffer battery is low.
Replace the battery quickly.
Caution: If battery replacement takes too long, the device may switch itself
off. Any data not saved may be lost.
The indicator lights up orange: The device is not yet ready for battery
replacement as Sleep Mode has not yet been activated.
Wait until the indicator lights up green.
Caution: If the battery is replaced now, the device may switch itself off. Any
data not saved may be lost.
The indicator lights up red: The device is not ready for battery replacement.
Lock the battery again. Connect the device to the mains adapter to charge
the buffer battery.
After a short charging time, try the battery replacement again.
Warning: If the battery is replaced now, the device may switch itself off. Any
data not saved may be lost.
The indicator flashes red: Error in the buffer battery.
Shut down the device.
Connect the device to the mains adapter.
If the status indicator flashes red again, contact the Service Desk.
Fujitsu
Working with the notebook
Opening the notebook
► Open the LCD screen.
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23
Working with the notebook
Switching on the notebook
Notebook:switching on
Power-onindicator
1
► Slide the ON/OFF button (1) to the right to switch on the notebook.
The ON/OFF switch (1) returns automatically to its original position.
The power-on indicator next to the ON/OFF switch is lit while the system is switched on.
Programming the ON/OFF button
You can program the ON/OFF button:
Operating system
Windows 10
Menu
Control Panel - Hardware and Sound - Power
Options
If you have assigned a password, you must enter this when requested to
do so, in order to start the operating system. Detailed information can be
found in the chapter "Security functions", Page 60.
24
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Working with the notebook
Different ways to use your notebook
During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.
From notebook to Tablet PC
► Raise the LCD display into a vertical position.
You can fold the LCD screen down infinitely variably in an angle
between 0 and 360 degrees.
► Fold the monitor down completely until the rear side of the monitor is
resting on the bottom of the device.
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Working with the notebook
The monitor is now secured in the tablet position. The keyboard, touchpad and
touchpad buttons are switched off in this position.
Select display orientation (portrait or landscape orientation)
Displayorientation
Portraitorientation
Landscapeorientation
You can choose to use either portrait or landscape orientation for the display, or whether the
display orientation should automatically adapt to the orientation of the Tablet PC.
You can change these settings under Control Panel - Hardware and Sound
- Windows Mobility Center / Rotate screen.
In the settings there are profiles saved for operation with different screen orientations.
These profiles have preset standard configurations that can be modified as desired.
These settings do not just affect the monitor settings on the tablet PC, but
also on any external monitors that may be connected.
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Working with the notebook
From Tablet PC to notebook
► Raise the LCD screen into a vertical position.
► Fold down the monitor until you reach the desired position.
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27
Working with the notebook
Switching off the notebook
Notebook
► Close all applications and then shut down the operating system (please
see the "Operating System Manual").
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Working with the notebook
Closing the notebook
► Fold the LCD screen onto the lower section of the notebook.
Handwriting recognition
For detailed information on handwriting recognition, see the documentation on your operating system.
At present, handwriting recognition under Windows supports the following languages:
English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,
Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.
Under Windows you can set the required language under Control Panel –
Time, Language and Region – Language.
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Working with the notebook
LCD screen
Notes
LCDscreen
Information on screen resolution can be found in the section "Screen resolutions
for integrated screen and external screens", Page 112.
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A monitor with HD resolution 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of
three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
Subpixel
Cluster
A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by complete functionality of the display.
A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.
A cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
Background lighting
LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you
can set the brightness of your screen individually.
Synchronising the display on the LCD screen and an external monitor
For more information, please refer to the chapter "Key combinations", Page 42
under "Display output, switch between".
Using the device as a Tablet PC
You can execute commands as follows:
•
•
30
using the stylus pen (supplied with your device).
using your fingers
Fujitsu
Working with the notebook
Using fingers
You can execute certain commands by using your finger tip on the touchscreen of your device.
Everything which you can select or activate using your finger tip can
also be selected or activated using the pen.
Calibrate the Dual Digitizer for finger-based operation of the device
For instructions on how to calibrate your device to use Dual Digitizer Technology,
please refer to chapter "Calibrating the pen", Page 35.
Please note: There are separate calibration programs available for calibrating the
stylus pen and for calibrating finger-based operation. Do not use the calibration
tool for the stylus pen to calibrate finger-based operation.
Actions with one finger
Action
Selecting objects (click with the left mouse
button)
Starting programs (double-click with the left
mouse button)
Moving objects/windows (drag with left mouse
button pressed, Drag & Drop)
Opening a context menu (click with the right
mouse button)
Moving the cursor
Fujitsu
Description
► With your finger, tap once briefly on the
object.
► With your finger, tap twice briefly in quick
succssion on the program icon.
► Place a finger directly on the object/window,
hold the finger pressed against the
touchscreen and move the desired
object/window.
► Touch the desired item once with your finger
tip. Keep the finger tip pressed against the
touchscreen.
The context menu appears.
► Position one finger on the touchscreen and
move the finger in the desired direction.
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Working with the notebook
Actions with two fingers
Action
Scrolling
Description
► Position two fingers on the touchscreen.
► Move your fingers upwards to scroll up.
or
► Move your fingers downwards to scroll
down.
Rotating
► Position the thumb on the touchscreen,
then turn the picture clockwise or
counter-clockwise using your index finger.
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Action
Increasing or decreasing the view
Description
► Position two fingers on the touchscreen and
move them apart to increase the view.
or
► Position two fingers on the touchscreen and
move them together to decrease the view.
► With two fingers, tap twice briefly in quick
succession on the touchscreen.
Blocking context-sensitive menus
Using the stylus pen
Pen
1 = pen tip
5
4
2 = pen button (= delete function)
3 = pen button (= right mouse button)
4 = charging contacts
5 = eyelet for optional pen strap
3
2
1
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Working with the notebook
You can use the pen on your Tablet PC as an electronic writing implement to select items, and to
navigate through programs on it. Programs that support handwriting recognition also allow you to
write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
A pen tether is available as an optional extra and you can use this to tie the
eyelet on the pen to the eyelet on the Tablet PC.
Use only the pen provided with your Tablet PC. Do not use substitutes that
were not designed for your Tablet PC. Replace the stylus tip if it is worn.
The warranty does not cover a scratched screen.
While writing, you should take care not to scratch the surface of the
display (e.g. with a wristwatch or bracelet).
To prevent the pen becoming jammed in its slot, make sure that you always
insert the pen into its slot the correct way round (the charging contacts on
the pen point towards the rear side of the Tablet PC).
The Tablet PC’s pen is an electronic instrument that can be damaged if
used improperly. Handle the pen with care.
The following list contains guidelines for proper pen handling:
•
•
•
•
Do not gesture with the pen.
Do not use the pen as a pointer.
Do not use the pen on surfaces other than the screen of the Tablet PC.
Do not try to turn the thumb grip on the pen. The grip is used to place
the pen in its slot or to remove it from the slot.
• Never store the pen with the tip bearing the weight of the pen (e.g. with the tip
down in a pen holder). If the pen is stored with the tip pointing down, this may
have an adverse effect on the pen mechanism (particularly at high temperatures).
In this case the pen tip may react as though it is constantly being pressed down.
To avoid damage, the pen should be stored in the slot when not in use.
The pen can be influenced by electromagnetic fields (cursor quivers or
jumps). There may be a few areas on the screen where the cursor quivers
slightly in spite of pressing the pen down firmly.
The screen responds to entries made with the tip of the finger or the pen when the tip
of the finger or the pen is in direct contact with the screen.
You can use the pen to run all functions for which you would otherwise use a mouse.
Handling
Mouse
Selecting menu
Click with the left-hand mouse button.
items
Starting programs Double click with the left-hand mouse
button.
Moving an
Drag with the left-hand mouse button
object/window
held pressed.
34
Pen
Touch the menu entry with the pen tip.
Briefly touch the program icon twice
with the pen tip.
Place the pen tip directly on the
object/window. Hold the pen tip
pressed against the screen. Move the
desired object/window.
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Working with the notebook
Opening a context Click with the right-hand mouse
menu
button.
Moving the cursor -
Place the pen directly on the required
element and hold the pen pressed
against the screen.
Place the pen tip directly on the
screen.
Energy saving functions of the pen
To save energy, the pen automatically switches off after 10 minutes of inactivity
and is then in power saving mode.
The pen automatically returns to normal operating mode after the next contact with the pen tip.
Charging the pen battery
The pen contains an integrated battery, which is automatically charged when the
pen is fully inserted into its slot. The pen is also charged when the notebook is in
power saving mode or is switched off. A charging time of approximately 15 seconds
is sufficient to enable to pen to be used for 90 minutes again.
► Insert the pen fully in the slot.
After a charging period of approximately 5
minutes, the pen battery is fully charged.
Setting the pen
Operating system
Windows 10
Menu
You can make various settings for the pen under System Control Hardware and Sound - Pen and Touch.
Calibrating the pen
Via the operating system, you must calibrate your tablet PC before first use with the
pen, so that it recognises the pen as accurately as possible.
You should also always repeat the calibration if the co-ordination between the
pen and cursor movement deteriorates.
Operating system
Windows 10
Fujitsu
Menu
To calibrate, call up the Hardware and Sound / Tablet PC Settings function
in the Control Panel. You need to calibrate both portrait and landscape
formats.
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Working with the notebook
Attach the pen tether (optional)
You can attach the pen with a pen tether (available as an option) to prevent
it being dropped or becoming lost.
► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
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Working with the notebook
Using the device as a notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
Touchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
2 = Touchpad buttons
1
2
You can move the cursor using the touchpad.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can also deactivate the touchpad using a keyboard shortcut, so that you cannot
move the cursor unintentionally (see chapter "Key combinations", Page 42).
Moving the pointer
► Move your finger on the touchpad.
The pointer will move.
Touchpad
Selecting an item
► Move the pointer to the item you wish to select.
► Tap the touchpad once or press the left button once.
The item is selected.
Touchpad
Executing commands
► Move the pointer to the field you wish to select.
► Tap the touchpad twice or press the left button twice.
The command is executed.
Touchpad
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Working with the notebook
Dragging items
► Select the desired item.
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Touchpad
Switching the Touchpad on and off
You can switch the Touchpad on and off using a key combination,
see "Key combinations", Page 42.
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Working with the notebook
Keyboard
Keyboardkeypad
Numeric
Buttons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been designed to provide all the functions of an enhanced keyboard.
Some enhanced keyboard functions are mapped with key combinations.
The following description of keys refers to Windows. Additional functions supported by the keys
are described in the relevant manuals supplied with your application programs.
The figure below shows how to access the different characters on keys with overlaid functions.
The example applies when the Caps Lock key has not been activated.
The illustrations shown below may differ from your actual device.
=
Num
0
+
=
0
}
=
0
Fujitsu
}
}
=
0
}
Alt Gr
+
=
0
}
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Working with the notebook
Key
Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
Backspace
Tab key
The Tab key moves the cursor to the next tab stop.
Tabkey
Enter key (return)
The Enter key terminates a command line. The command you have entered
is executed when you press this key.
Linefeed
Enter
Return
Enterkey
Caps Lock key
The Caps Lock key activates uppercase mode. In Caps Lock mode, all of
the characters you type appear in upper case. In the case of overlay keys,
the character printed on the upper left of the key will appear when that
key is pressed. To cancel the Caps Lock function, simply press the Caps
Lock key again.
CapsLock
Shiftkey
Shift key
The Shift key causes uppercase characters to appear. In the case of overlay
keys, the character printed on the upper left of the key appears when that
key is pressed.
Shift
Shiftkey
Fn key
The Fn key enables the special functions indicated on overlay keys (see
"Key combinations", Page 42).
Fnkey
Cursor keys
The cursor keys move the cursor in the direction of the arrow, i.e. up, down,
left, or right.
Cursor control
keys
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
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Virtual numeric keypad
Numeric
Num
Virtualnumerickeypad
Lock
keypad
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the Num
key is not activated
2 = Valid characters when the Num
key is activated
Further information about the status indicators can be found in chapter "Status indicators", Page 20.
Country and keyboard settings
► Change the country and keyboard settings as described in the documentation for your operating
system.
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Working with the notebook
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following key combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
F
If the key combination Fn +
is pressed: The special functions of the Fn keys can
be executed by pressing the keys directly without also having to press the Fn key.
Combination
Description
Switching the microphone on/off
This key combination enables and disables the microphone.
Microphone
Fn+F1
Switching the loudspeakers on and off
This key combination switches your notebook’s loudspeakers off
and on.
Loudspeakers
Fn+F2
Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Volume
Fn+F3
Increase volume
This key combination increases the volume of the internal
loudspeakers.
Volume
Fn+F4
Switching the wireless components on / off
This key combination switches the wireless components off or on.
Wirelesscomponents
Fn+F5
Switching the touchpad and touchpad buttons on/off
This key combination switches the touchpad and the touchpad
buttons on or off.
Touchpadbuttons
Touchpad
Fn+F6
Decrease screen brightness
This key combination decreases the brightness of the screen.
Screenbrightness
LCDscreen
Fn+F7
Increase screen brightness
This key combination increases the brightness of the screen.
Screenbrightness
Fn+F8
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Working with the notebook
Combination
Description
Power management functions
Use this key combination to activate the power management
functions (see chapter "Using the power-management features",
Page 49).
Energysavingfunctions
Fn+F9
Toggle output screen
Use this key combination to select which screen(s) is/are used for
display if an external monitor is connected.
Screen output is possible:
•
•
•
only on the notebook’s LCD screen
on the LCD screen of the notebook and the external monitor
at the same time
only on the external monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Toggleoutputscreen
Fn+F10
Activate/deactivate keyboard backlight
On backlit keyboards, this key combination activates or deactivates
the backlight.
Activate/deactivatekeyboardbacklight
Fn+spacekey
Switch between open applications
Use this key combination to switch between several open
applications.
Alt+Tab
Ctrl
+
Alt
+
Del
Windows security/Task-Manager
This key combination opens the Windows security/Task-Manager
window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab
stop.
Backtab
Shift+Tab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
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43
Working with the notebook
Camera (dependent on configuration)
Camera
Depending on the software used, you can use your camera to take pictures,
record video clips or take part in web chats.
The camera has its own status indicator. The status indicator lights up when the camera is active.
•
•
•
•
The picture quality depends on the lighting conditions and the software being used.
You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera).
When using the camera, the notebook support must not shake.
The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.
Further information on use of the camera and additional settings can be found
in the Help function of the program which uses the camera.
44
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Working with the notebook
Rechargeable battery
Life,battery
Battery
Rechargeablebattery
During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery
by caring for the battery properly. The average battery life is around 800 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
You can replace the rechargeable battery in the notebook without switching the device off
first. The notebook has a built-in buffer battery and a status indicator that shows whether the
device is ready for battery replacement (see "Status indicators", Page 20).
Charging, caring for and maintaining the battery
Battery
The notebook battery can only be charged when the ambient temperature is
between 5°C / 41°F and max. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
(see "Mains adapter connecting", Page 17).
Please note that the battery will not be charged if the battery status is between
90% and 100%. If the battery status is less than 90% and the mains adapter is
connected, the battery will be charged to 100%.
If the battery status is low, you will hear a warning alarm. If you do not connect
the mains adapter within approximately five minutes of the warning alarm described
above, your notebook will switch off automatically.
monitoring the battery charging level
Batterystatusmeter
Battery
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Battery storage
Chargingcapacity,battery
Self-discharge,battery
Battery
Store battery packs in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. The
lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (more than two months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not intend to use a battery for long periods of time, remove it from
the notebook. Never store a battery in the device.
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Working with the notebook
Removing and installing the battery
Only use batteries approved by Fujitsu for your notebook.
Never use force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
Removing the battery
Please observe the safety notes in chapter "Important notes", Page 12.
Remove the power plug from the mains outlet!
► If the notebook is connected to a USB Type-CTM Port Replicator, release the USB
cable (USB Type-CTM) to disconnect the connection.
You can replace the rechargeable battery in the device without switching the
device off first. The device has an integrated buffer battery for this purpose.
If the battery is unlocked while the device is in operating mode, Sleep Mode
will automatically be activated. Before removing the battery, check the battery
replacement status indicator (see "Status indicators", Page 20).
► Close the LCD screen.
► Remove all the cables from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
1
2
3
► Slide the battery release in the direction of the arrow (1) and hold it in place.
46
Fujitsu
Working with the notebook
► Slide the battery release in direction of the arrow (2).
As soon as the battery is unlocked, the battery replacement status indicator (3) lights up indicating
whether the device is ready for the battery replacement (see "Status indicators", Page 20).
The status indicator only lights up if the device is switched on
during the battery replacement.
If the device is not ready for the battery replacement and the battery is replaced
nonetheless, the device will switch itself off. Any data not saved may be lost.
4
► Lift the battery out of the battery compartment (4).
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Working with the notebook
Inserting battery
1
2
2
3
► Insert the battery in the battery compartment (1).
► Slide the battery release in the direction of the arrow (2).
The battery is secured. The battery replacement status indicator (3) goes out.
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that were previously disconnected.
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Working with the notebook
Using the power-management features
Battery
Power
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
The recommended settings for the Windows energy saving functions are predefined as "Fujitsu
Computer EcoSettings" in the Power Options of the Control Panel and can be displayed there.
► Select the power management functions in your Control Panel.
If you need further information about an option, you can get help with most
settings by pressing F1 to open the Microsoft Help.
When the notebook is in power-saving mode, the following must be remembered:
During power saving mode, open files are held in the main memory
or in a swap file on the hard disk.
Never turn off your notebook while it is in a power saving mode. If the built-in battery is
nearly empty, close the open files and do not go into power saving mode.
If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut down the notebook.
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49
Working with the notebook
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memory card
Supported formats
Your notebook supports the following formats:
•
•
•
Secure Digital (SDTM card)
SDHC
SDXC
Inserting the memory card
► Carefully push the memory card into the
slot until you feel it click into place. The
label should be facing upward. Do not apply
excessive force, as otherwise the delicate
contact surfaces could be damaged.
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Memory card
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).
► Press on the memory card (1).
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
Memory card
1
2
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Loudspeakers and microphones
Volumecontrol
Loudspeakers
Microphone
You will find information about the exact position of speakers and microphones
in chapter "Ports and controls", Page 9.
Please refer to chapter "Key combinations", Page 42 for information on setting the volume
and also enabling/disabling the loudspeakers using key combinations.
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "Connecting external devices", Page 82.
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Working with the notebook
SIM card
A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or
notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network.
When handling SIM cards, follow the instructions supplied by the provider.
Inserting the SIM card
3
1
2
4
5
►
►
►
►
►
►
Remove the battery, see "Removing the battery", Page 46.
Slide the latch in the direction of the arrow (1) as far as it will go.
Pull the SIM card holder out of the slot (2).
Insert the SIM card (3) into the SIM card holder as shown in the diagram on the SIM card holder.
Slide the latch in the direction of the arrow (5) as far as it will go, to lock the SIM card carrier.
Install the battery again, see "Inserting battery", Page 48.
52
Fujitsu
Working with the notebook
Removing the SIM card
► Remove the battery, see "Removing the battery", Page 46.
3
1
2
4
5
►
►
►
►
►
►
Slide the latch in the direction of the arrow (1) as far as it will go.
Pull the SIM card holder out of the slot (2).
Remove the SIM card from the SIM card holder (3).
Push the SIM card holder back into the slot (4).
Slide the latch in the direction of the arrow (5) as far as it will go, to lock the SIM card carrier.
Install the battery again, see "Inserting battery", Page 48.
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53
Working with the notebook
Wireless LAN / Bluetooth / LTE radio components
(configuration dependent)
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Depending on the device configuration you ordered, your device will be
equipped with Wireless LAN, Bluetooth or LTE.
Switching the wireless components on and off
► To switch the radio components on or off, press the key combination Fn + F5 .
The wireless component indicator will illuminate when one or more wireless
components are switched on.
Bluetooth
WirelessLAN
If you switch off the radio components, the Bluetooth and LTE modules and the
wireless LAN transmission unit (antenna) are also switched off.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
For further information about LTE, please contact your service provider.
Setting up WLAN access
•
Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on configuring the WLAN access can be found in the
documentation for your operating system.
54
Fujitsu
Working with the notebook
Access via LTE (configuration dependent)
If you ordered an integrated LTE module with your system, you can enjoy optimum
reception and maximum energy efficiency without awkward cables or antennas. An
installed LTE module is ready for immediate use.
If you did not order an LTE module, you can purchase the accessories for LTE reception
from your retailer or your Fujitsu Technology Solutions dealer.
For information about connecting with the LTE network, please see the documentation
for the hardware that you will be using.
You can connect your device to the internet via LTE. To do this, use one
of the following connection types:
•
•
•
Integrated LTE module (the type depends on your model variant)
a USB dongle (a USB stick with your mobile phone provider’s SIM card)
a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Fujitsu
55
Working with the notebook
Your USB Type-CTM Port Replicator (optional)
Your Port Replicator is a device that helps you to quickly connect your notebook to
your peripheral devices, such as a monitor, printer, etc.
The features offered by the Port Replicator include standard ports for monitor, audio
and other USB devices, such as mouse and keyboard.
You need only connect the notebook to the Port Replicator in order to
work with your peripheral devices.
Ports on the Port Replicator
Ports
PortReplicator
8
2
1
3
2
4
5
7
6
8
9
1
2
3
4
5
6
7
56
=
=
=
=
=
=
=
10
Combined headphones/microphone port
USB port 3.0
VGA monitor port
HDMI
DisplayPort
LAN port
USB 3.0 port for data connection
(USB Type-C™ )
8 = ON/OFF switch with power-on indicator
9 = DC input connector (DC IN)
10 = USB 3.0 port for data connection
and power supply for the notebook
(USB Type-CTM)
Fujitsu
Working with the notebook
Setting up the port replicator
Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:
•
•
•
•
Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).
This can block the air vents of the notebook and cause overheating and damage.
Place the port replicator on a stable, flat and non-slip surface. Please note that the
port replicator’s rubber feet may mark certain types of surface.
Never place the port replicator and the mains adapter on a heat-sensitive surface.
Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.
Connecting the mains adapter to the Port Replicator
► Connect the power cable to the
mains adapter (1).
► Plug the power cable into the mains
socket (2).
► Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).
3
2
1
When the notebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.
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57
Working with the notebook
Connect the notebook to the port replicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
2
► Connect one end of the USB cable (USB Type-CTM) to the USB 3.0 port with
charging function (USB Type-CTM) on the notebook (1).
► Connect the other end of the USB cable (USB Type-CTM) to the USB 3.0 port for data
connection and power supply (USB Type-CTM) on the Port Replicator (2).
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Fujitsu
Working with the notebook
Switching on the notebook via the port replicator
► Press the ON/OFF button on the port replicator to switch the notebook on.
You can configure the function of the ON/OFF switch under Windows (see "Programming
the ON/OFF button", Page 24). The settings apply both to the ON/OFF switch of
the notebook and to the ON/OFF switch of the Port Replicator.
Switching off the notebook via the Port Replicator
► Close all applications and shut down your operating system (please refer
to the manual for the operating system).
If the notebook cannot be shut down properly, press the ON/OFF switch on the notebook
for about four seconds. The notebook will switch itself off. Any data not saved may be lost.
Disconnecting the notebook from the Port Replicator
► Disconnect the supplied USB cable (USB Type-CTM) from the USB 3.0 port
(USB Type-CTM) on the notebook.
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59
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•
Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
• Some security functions need you to choose passwords. Make a note
of the passwords and keep them in a safe place.
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covered by your warranty
and a charge will be made for assistance.
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Fujitsu
Security functions
Brief overview of security functions
Detailed information about the security equipment of your device can be found in
the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on
the Internet at "http://www.fujitsu.com/fts/support/index.html".
Security functions
Security Lock
Type of protection
Mechanical
Fingerprint sensor
(configuration dependent)
Palm scanner (configuration
dependent)
BIOS password protection
Biometric
Boot from removable media
Owner Information
System Lock (configuration
dependent)
SmartCard reader
(configuration dependent)
Trusted Platform Module
Fujitsu
Biometric
Preparation
Fit and lock the Kensington
Lock Cable (accessory).
Install the supplied fingerprint
software.
Installing the supplied software
Password protection for BIOS
Setup, operating system and
hard disk with supervisor and
user password. The passwords
consist of a maximum of eight
alphanumeric characters.
Prevents unauthorised booting
of an operating system from
external media (e.g. USB stick,
USB CD-ROM drive etc.).
Specify at least one supervisor
password in the BIOS Setup
and activate the password
protection for the operating
system and hard disk as
desired.
In the BIOS Setup, go to the
Security menu and edit the
option Boot from Removable
Media.
Overlay service desk or owner In the BIOS Setup, go to the
information during the boot
Security menu and edit the
process.
option Owner Information.
The BIOS and the system can Initialise the SmartCard in the
only be started with SmartCard BIOS.
and PIN.
PIN and SmartCard protection To use the SmartCard reader
for operating system
functions, install the supplied
(or other suitable) software.
Identification and authentication Define a supervisor password
of the notebook
in the BIOS Setup and enable
the TPM (Security Chip).
61
Security functions
Setting up the fingerprint sensor
(configuration dependent)
Fingerprintsensor
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
1
► You must install the fingerprint software in order to be able to use the fingerprint sensor (1).
The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
"http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".
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Fujitsu
Security functions
Configuring the palm sensor (configuration
dependent)
Palm veinsensor
The palm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by additional software and can be used instead of a password.
► To be able to use the palm vein sensor
(1), you must install the software.
1
The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
"http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".
Using the Security Lock
Your device comes with a Security Lock device for the Kensington Lock Cable. You can
use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from
theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.
► Fit the Kensington Lock Cable on the
device on your notebook.
UsingtheKensingtonLock
Security
Anti-theftprotection
Mechanicalbackup
Lock
Cable
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63
Security functions
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Password protection
Your password can be up to 32 characters long and can contain letters, numbers and
special characters. A distinction is made between upper and lower case.
When using special characters, you must remember that these are dependent
on the country variants of the keyboard used.
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOS SetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in BIOS Setup Utility", Page 98 for a description
of how to call up and operate the BIOS-Setup-Utility.
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm new Password requires you to confirm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confirmation that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BIOS settings.
Supervisor password
Password
Userpassword
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Fujitsu
Security functions
Changing the supervisor or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
User password
Supervisorpassword
Password
► Call the BIOS Setup Utility and go to the Security menu.
► When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
User password
Supervisorpassword
Password
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
The notebook will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.
Password protection for booting of the operating system
With the supervisor password you have set in the BIOS Setup Utility (see
section "Assigning the supervisor and user passwords", Page 64), you can
also prevent starting of the operating system.
Operating system
Activating system protection
►
►
►
►
Start the BIOS Setup Utility and go to the Security menu.
Select the Password on Boot option and press the Enter key.
Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Operatingsystem
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
► Select the Password on Boot option and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Operatingsystem
Fujitsu
65
Security functions
Password protection for the hard disk
If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.
The hard disk is protected by this password. Data on this hard disk can only be read
into another system if the correct password has been entered.
SmartCard reader (configuration dependent)
Securityfunctions
Securityfunctions,
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the SmartCard
Do not use force when inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
► Slide the SmartCard into the SmartCard
reader with the chip facing upwards
and to the front.
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Fujitsu
Security functions
SmartCard SystemLock (dependent on configuration)
With SystemLock enabled, the device can only be started using an initialised SmartCard (SICRYPT,
CardOS or Fujitsu) and a personal identification number (PIN). The SmartCard and PIN are
checked during system booting in the BIOS, i.e. before the operating system is started.
SmartCard SystemLock
SmartCard SystemLock
Install Single PC:
Install Group PC:
Not Installed
[Enter]
[Enter]
Item Specific Help
Installs the security
for this PC, and
creates a new
SystemLock Admin
SmartCard dedicated to
this PC.
SmartCard data will be
overwritten.
A correct SmartCard is
required for a
permanent installation
Switchingon the system
SmartCard
All new SmartCards have a preset PIN (Personal Identification Number)
and PUK (Personal Unblocking Key).
On SICRYPT and CardOS SmartCards, the value 12345678 is preset
for the PIN and the PUK.
On Fujitsu cards, the value 0000 is preset for the PIN and the value
administrator is preset for the PUK. For security reasons, we recommend
that you change both PIN and PUK without fail.
Additional software (e.g. Smarty) is required so that the system can also check that
the correct SmartCard is inserted while the system is running.
For information on how to uninstall SystemLock, please refer to "Uninstall SystemLock".
A system which was protected using SystemLock can no longer be released.
Always create a backup copy of the SmartCard which was used.
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67
Security functions
Access rights of SmartCards
SmartCard
A new SmartCard initially only has a preset PIN and PUK. Access rights and the customised
PIN and PUK are not assigned until the SmartCard is initialised. The SmartCard type
depends on the access rights assigned to the card, as described below:
•
•
•
•
User SmartCard: starting the system, changing the PIN
SuperUser SmartCard: starting the system, changes in BIOS Setup, changing the PIN
Service SmartCard: changes in BIOS-Setup, operating system boot-up not possible
Admin SmartCard: starting the system, changes in BIOS Setup, changing the PIN,
uninstalling SystemLock, initialising SmartCards, blocking SmartCards
The following table shows an overview of the rights granted with each type of
SmartCard when a PIN or PUK is entered:
User
Start-up system
SmartCard
PIN
PUK
x
Run BIOS Setup
x
Change own PIN
Unblocking own
blocked SmartCard
Unblocking all blocked
SmartCards
Generating user cards
SuperUser
Admin
Service
SmartCard
PIN
PUK
x
SmartCard
PIN
PUK
SmartCard
PIN
PUK
x
x
x
x
x
x
x
x*
x*
x*
Uninstall SystemLock
x
x
x
x
x
* BIOS Setup setting (Unblock own SmartCard)
Usually there is always one Admin SmartCard and at least one User or SuperUser
SmartCard that will allow a system to be operated.
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Fujitsu
Security functions
SmartCard user groups
SmartCard
User groups can be set up using SystemLock. This enables several systems to be started with one
SmartCard. A user group consists of at least two systems. Each user that is allowed to start the
systems is provided with one SmartCard. The user can start any of the systems using this SmartCard.
Basic information on setting up user groups
When installing SystemLock, the first PC in the user group is set up as a "Single PC". The
Admin SmartCard generated during this process is used to set up the user group. SystemLock
sets up each additional device as a "Group PC" during installation. The existing Admin
SmartCard is inserted, information is read in and the device is added to the user group.
The Admin SmartCard determines which user group the device belongs to.
If you use FTS-CardOS SmartCards, SystemLock can be administered via the Windows program
"SystemLock Admin". "SystemLock Admin" allows you to conveniently manage SystemLock
at the operating system level, create SystemLock Organisation Units and Groups, generate
SmartCards for these Organisation Units or Groups, assign access authorisations for user
cards at various levels and restore access authorisations using remote access. You can also
change the SmartCard’s PIN or PUK for yourself and other users and reactivate blocked cards.
For a detailed description, see the "SystemLock Admin" Help manual.
Select System mode: F1
1
PC 1
2
Smart Card
PC1
Admin Card
PC1
Select System mode: F3
PC2
3
Select System mode: F3
PC4
Admin Card
PC1
PC3
3
3
Admin Card
PC1
Admin Card
PC1
User SmartCards or SuperUser SmartCards must still be generated using SystemLock so that
users can access the systems within the user group. Using a User SmartCard or SuperUser
SmartCard a user can log on to each system within the user group.
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69
Security functions
Installing SystemLock
InstallingSystemLock
During initial installation, the first SmartCard becomes the Admin SmartCard. Together with
the PUK, it has all access rights, and should therefore be kept in a safe place. It can only
be used by the authorised user (administrator), e.g. to initialise user cards.
You need an Admin SmartCard if you want to set up a user group. You use the
Admin SmartCard to add further systems to the user group.
Setting up the first system in a user group or a stand-alone
system for use with SystemLock
User groups
► Start the device and call up BIOS Setup.
► From the Security menu, choose the option SmartCard SystemLock.
The following SmartCard SystemLock menu will be displayed:
Security
SmartCard SystemLock
SmartCard SystemLock
Install Single PC
Install Group PC
Enter PIN:
Item Specific Help
Installs the security
from a SystemLock Admin
SmartCard into this PC
without modifying any
data on the SmartCard.
Not Installed
[Enter]
[Enter]
[
]
A correct SmartCard is
required for a
permanent installation.
► Insert a new SmartCard in the reader and press Enter.
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Fujitsu
Security functions
New SmartCards have a preset PUK (see above).
if you want to re-initialise a previously initialised SmartCard, you will need
to know the PUK which was assigned to it.
► Enter the PUK.
When the following appears:
• ACCESS DENIED = You have entered an invalid PUK. After six failed attempts,
the SmartCard will be blocked and can no longer be used.
► Enter a new PIN at the following prompt:
Enter new PIN:
Confirm new PIN:
A number with 4 to 8 digits is acceptable for the new PUK. For security
reasons, we recommend that you change the PUK for every SmartCard,
and use an 8-digit number each time.
► Re-enter the new PIN to confirm.
When the following appears:
• PIN/PUK do not match = You have confirmed the PIN incorrectly. You will be
requested to re-enter the new PIN and reconfirm.
Please wait a few seconds after confirming the new PIN: SystemLock is being installed.
The following message will be displayed if installation is successful:
Setup Notice
Changes have been saved
[Continue]
► Now press the Enter key. The SystemLock administration menu will be displayed:
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71
Security functions
Security
SmartCard SystemLock
Item Specific Help
SmartCard SystemLock
Uninstall:
BIOS Recovery:
SmartCard and Pin
Installed
[Enter]
[Allowed]
[Always required]
SmartCard Initialization
Admin SmartCard
SuperUser SmartCard:
User SmartCard:
Service SmartCard:
[Enter]
[Enter]
[Enter]
[Enter]
SmartCard Configuration
Change PIN:
Change PUK:
Unblock SmartCard:
[Enter]
[Enter]
[Enter]
Allows to deactivate
The smartcard security.
ATTENTION:
Always check the BIOS
password settings after
uninstalling
SystemLock.
NOTICE:
Reinstalling a SinglePC
implies re-initializing
all of your smartcards
► For security reasons, the preset PUK should always be changed before removing
the new SmartCard. To do this, under SmartCard Configuration, select the option
Change PUK, press the Enter key and input the new PUK.
► First enter the preset PUK.
Enter the PUK:
New SmartCards have a preset PUK (see above).
You will need to know the PUK assigned to the SmartCard if you want to
re-initialise a previously initialised SmartCard.
► Enter the PUK.
When the following appears:
• ACCESS DENIED = You have entered an invalid PUK. After six failed attempts,
the SmartCard will be blocked and can no longer be used.
► Enter the new PUK as follows.
Enter new PUK:
Confirm new PUK:
A number with 4 to 8 digits is acceptable for the new PUK. For security
reasons, we recommend that you change the PUK for every SmartCard,
and use an 8-digit number each time.
► Re-enter the new PUK to confirm.
When the following appears:
• PIN/PUK do not match = You have confirmed the PUK incorrectly. You will then
be requested to re-enter and reconfirm the new PUK.
Instructions on how to initialise additional SmartCards can be found in Section
"Carrying out administrator functions", Page 76.
key
F10,functionkey
F5,function
F6,function
F7,function
F8,function
F9,function
72
Fujitsu
Security functions
► If you do not want to initialise any further SmartCards, press Esc and remove the Admin
SmartCard. NEVER write the PIN or PUK on the SmartCard under any circumstances!
Keep the SmartCard and PIN/PUK in a safe place and protect
them from unauthorised access.
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73
Security functions
Adding a system to a user group
SystemLock2
► Start the device.
► Call up BIOS Setup and select the SmartCard SystemLock page from the Security menu.
The following SmartCard SystemLock menu will be displayed:
Security
SmartCard SystemLock
SmartCard SystemLock
Install Single PC
Install Group PC
Enter PIN:
Item Specific Help
Installs the security
from a SystemLock Admin
SmartCard into this PC
without modifying any
data on the SmartCard.
Not Installed
[Enter]
[Enter]
[
]
A correct SmartCard is
required for a
permanent installation.
► Insert the Admin SmartCard for the user group.
Enter PIN:
► Enter the PIN.
When the following appears:
• ACCESS DENIED = You have confirmed the PIN incorrectly. You are then requested to
enter and confirm the new PIN again. After three failed attempts, the SmartCard will
be blocked and can then only be activated again by entering the PUK.
Enter the PUK:
74
Fujitsu
Security functions
► Enter the PUK.
When the following appears:
• ACCESS DENIED = You have entered an invalid PUK. After six failed attempts,
the SmartCard will be blocked and can no longer be used.
Please wait a few seconds after entering the PIN and PUK: SystemLock is being installed.
The following message will be displayed if installation is successful:
Setup Notice
Changes have been saved
[Continue]
Now press the Enter key. The SystemLock administration menu will be displayed:
Security
SmartCard SystemLock
Item Specific Help
SmartCard SystemLock
Uninstall:
BIOS Recovery:
SmartCard and Pin
Installed
[Enter]
[Allowed]
[Always required]
SmartCard Initialization
Admin SmartCard
SuperUser SmartCard:
User SmartCard:
Service SmartCard:
[Enter]
[Enter]
[Enter]
[Enter]
SmartCard Configuration
Change PIN:
Change PUK:
Unblock SmartCard:
[Enter]
[Enter]
[Enter]
Allows to deactivate
The smartcard security.
ATTENTION:
Always check the BIOS
password settings after
uninstalling
SystemLock.
NOTICE:
Reinstalling a SinglePC
implies re-initializing
all of your smartcards
F5,function key
F6,function
F8,function
F9,function
Generate a user card for the device as described in Section "Carrying out
administrator functions", Page 76.
► If you do not want to initialise any further SmartCards, press
remove the Admin SmartCard.
Fujitsu
Esc
and
75
Security functions
Carrying out administrator functions
If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard.
If you use the ON/OFF switch to switch the device on, the following message appears:
SystemLock
Insert a SmartCard.
Administrator functions
► Insert the Admin SmartCard. The following message will be displayed:
Enter your PIN:
You can now select:
F2=Setup, F3=Change PIN, F4=Administration
► Press the F4 function key. The following message will be displayed:
Enter the PUK:
► If you have entered the PUK correctly, you receive the following message:
PUK OK.
Initialize another SmartCard or press ESC to abort?
F5=User, F6=SuperUser, F7=Admin, F8=Service, F9=Unblock SmartCard, F10=Uninstall
F5 : Normal User SmartCard ("System" access rights):
Only allows system start-up, does not allow changes in BIOS Setup.
F6 : Extended User SmartCard ("System and Setup" access rights):
Allows system start-up and changes in BIOS Setup.
F7 : Admin SmartCard ("Admin" access rights):
Allows generation of further Admin SmartCards.
F8 : Service SmartCard ("Service" access rights):
Only allows changes in BIOS Setup.
F9 : Re-activate a blocked User SmartCard.
Enables a new user PIN entry.
F10 : Uninstalls SystemLock.
Additional SmartCards should be produced either as Normal User SmartCards
("System") or as Extended User SmartCards ("System and Setup"). These
then have restricted access to the device.
► Press the desired function key. The following message will be displayed:
Remove the SmartCard.
► Remove the Admin SmartCard.
Insert a SmartCard.
Keep the Admin SmartCard in a safe place and protect it from unauthorised access.
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Security functions
► Insert the next SmartCard. It will be initialised as required.
The following message will be displayed:
Remove the SmartCard.
Always change the PIN and PUK for all further SmartCards. The PUK
is used to re-activate a blocked SmartCard.
► Remove the User SmartCard and label it, e.g. with the name of the user. But NEVER
write the PIN on the SmartCard under any circumstances!
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Security functions
Remote Access Enabling –
F4
Requirement:
The device is centrally administered as part of an Organisation Unit and is registered in a SystemLock
Admin database. The SmartCard used for the group installation must have been initialised beforehand
using the SystemLock Admin.EXE Windows program (see "SmartCard user groups", Page 69).
In order to enable "remote" access to a device for a user, or to grant one-time "remote"
access to a device for a guest or service technician, proceed as follows:
► Start the device.
The prompt to Insert a SmartCard will appear.
► Press the F4 key.
SmartCard SystemLock
Org Unit:
PC Group:
I-CODE 1:
I-CODE 2:
Company Department 1
Group 1
0123456789ABCDEF
0123456789ABCDEF
The following dialogue box will appear:
The user must then contact the administrator or the administration hotline and
inform them of the data and codes displayed .
The administrator then specifies the type of the once-only access rights:
User
access
Service
access
Admin
access
The user can boot the system once.
The user has one-time access to the BIOS for service purposes, without
access to the SystemLock functions.
The user has access to the BIOS and the SystemLock functions, e.g. for
activating the device when the associated SmartCard has been lost.
An activation code will be generated that depends on the access rights granted;
this will be given to the user by the Hotline.
The user must now press the Enter key on the PC to be activated, enter the first half (Code
1) of the activation code and confirm the entry by pressing Enter. The dialogue box for
entering the second half (Code 2) of the activation code will appear. If an incorrect entry
is made, there is no limit to the number of times the process can be repeated.
When all 32 characters of the activation code have been correctly entered, the
device will boot with the rights assigned by the administrator, in the same way
as if a corresponding SmartCard were inserted.
The activation code can only be used once to start the device; it immediately becomes
invalid when the device boots. If you wish to switch off the device and start it again
without your SmartCard, the procedure described above must be repeated each time.
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Security functions
Switch on the device using SystemLock
If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard.
If you use the ON/OFF switch to switch the device on, the following message appears:
Insert a SmartCard.
SystemLock
► Insert your SmartCard.
Enter PIN:
► Enter your PIN.
When the following appears:
ACCESS DENIED = You have entered an incorrect PIN. After three failed attempts, the
SmartCard will be blocked and can only be enabled again by entering the PUK.
Depending on the rights assigned to your SmartCard, you can select the following
functions when this message is displayed on the screen:
F2=Setup, F3=Change PIN
If your SmartCard has the appropriate rights, you can:
F2,function key
F3,function
F2 : start BIOS Setup.
F3 : change PIN.
If you do not select a function, the system will boot up.
Start BIOS Setup
F2
A SmartCard with the appropriate rights must be inserted (SuperUser, Service or Admin).
Changing PIN
It is possible to change the PIN for any initialised SmartCard.
► Press the function key
► Enter the old PIN.
► Enter the new PIN.
F3 .
A number with 4 to 8-digits is acceptable for the new PIN. For security
reasons, we recommend that you change the PIN for every SmartCard,
and use an 8-digit number each time.
► Confirm the new PIN.
Uninstall SystemLock
► Start the device.
► Follow the instructions given in section "Carrying out administrator functions",
Page 76. Select "Uninstall" to uninstall SystemLock. You can now use the
device again without the need for a SmartCard.
Uninstalling
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Security functions
Error messages
Error messages
In this chapter you will find the error messages which are generated by the
mainboard and the SmartCard reader.
Error
Boot access denied
Check your
SmartCard
SmartCard reader
FAILURE
Non-authorised
SmartCard
SystemLock
installation
FAILED:
The SmartCard is
blocked.
Enter the PUK:
Cause
The SmartCard has no access rights to the system.
The SmartCard is either inserted incorrectly or it is not a suitable SystemLock
SmartCard.
An error has occurred on the serial port to the SmartCard reader. If this error
occurs frequently, the connection between the SmartCard reader and the
mainboard must be checked, or the SmartCard reader must be replaced.
While the error is present, access to the system is blocked.
The SmartCard cannot be used on this device. The SmartCard has been
configured for a different device.
An error occurred while installing SystemLock. Do not switch off the device,
insert the "BIOS Flash diskette" instead.
Perform a BIOS update and try the installation process again.
You have exceeded the maximum allowed number of incorrect PIN entries.
The SmartCard is blocked. Enter the administrator PUK to re-activate the
SmartCard. You must then enter a new User PIN to restart the system.
Trusted Platform Module - TPM
Trusted Platform Module
TPM
To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "Security functions", Page 60).
Enabling TPM
•
►
►
►
Requirement: You have set a supervisor password, see "Security functions", Page 60.
Call up the BIOS Setup and select the Security menu.
Mark the TPM Security Chip Setting field and press the Enter key.
Select Enabled to activate the TPM.
Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Security Chip to delete the holder in the TPM. By clicking on Enabled,
all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys
etc.) generated by applications are deleted.
Please note that you will then no longer be able to access the data you have
encrypted with the keys based on that holder.
► From the Exit menu, choose the option Exit Saving Changes.
► Press the enter key and select Yes.
The notebook will restart, and TPM will be enabled after the reboot.
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Security functions
Disabling TPM
•
►
►
►
►
►
Requirement: You have set a supervisor password, see "Security functions", Page 60.
Call up the BIOS Setup and select the Security menu.
Mark the TPM Security Chip Setting field and press the Enter key.
Select Disabled to deactivate the TPM.
In the Exit menu, choose the option Exit Saving Changes.
Press the enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Enable password entry using the on-screen keyboard
(on-screen keyboard for BitLocker password)
If TPM is activated, in the BIOS Setup you can enable an on-screen keyboard
for the internal touch screen.
►
►
►
►
►
Call BIOS Setup and select the Advanced menu.
Mark Boot Configurations and press the enter key.
From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable.
In the Exit menu, choose the option Exit Saving Changes.
Press the Enter key and select Yes.
The notebook restarts and the password dialogue is displayed.
Tap on the password field to enable the on-screen keyboard.
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81
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices require special drivers (see the operating
system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook or on the optional Port Replicator can be used to connect
an external amplifier, LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to the
external device.
► Connect the data cable to the HDMI
port on the notebook or on the
optional Port Replicator.
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Connecting external devices
Connecting an external monitor
An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the
DisplayPort on the optional Port Replicator. Screen output is limited to a maximum of two screens
at any one time (see "Key combinations", Page 42, section "Toggle screen output").
VGAconnection socket
Monitor
Monitorport
Analogue VGA monitor port (on notebook or on
optional port replicator)
Digital DisplayPort (on optional Port Replicator)
► Switch off the notebook and the external monitor.
► Plug the data cable of the external monitor into the monitor port.
► First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "Key combinations", Page 42.
You can display the same picture on the external monitor and the
notebook LCD monitor simultaneously.
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Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data transfer rate of up to 5 Gbit/s.
USB 3.1 has a data transfer rate of up to 10 Gbit/s.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
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Connecting external devices
USB connection with charging function (USB Type-C™)
USBconnection withchargingfunction(USBType-C™)
At this USB port, you can charge a connected USB device or operate devices without
an additional power supply (e.g. a monitor or printer).
This is also possible with connected notebook computers by going to the BIOS Setup Utility
under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "Settings in BIOS Setup Utility", Page 98.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
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► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(USB Type-C™) of the notebook.
85
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
This is also possible with the notebook switched off, if the Anytime USB Charge function is activated
in the Advanced/Miscellaneous Configurations menu in the BIOS Setup Utility. If the setting AC is
selected, the device will only be charged when the mains adapter is connected.
Please refer to section "Settings in BIOS Setup Utility", Page 98 for a description
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How to remove USB devices correctly
Always correctly remove the device according to the rules described below,
to ensure that none of your data is lost.
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select the device which you want to shut down and remove.
► Press the Enter key.
Wait for the dialogue box which tells you that it is now safe to remove the device.
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Connecting external devices
Headphones/microphone/Line-In/Line-Out/
headset-combi port
Connectingaudio devices
Connectingheadphones
Audioports
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a
headset, headphones, a microphone or external loudspeakers to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cable to the headphone
port of the notebook.
The internal loudspeakers are disabled.
If you purchase a cable from a retailer, please note the following information:
The headphones/microphone/Line-In/Line-Out/headset-combi port on
your notebook is a "3.5 mm jack".
If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".
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Removing and installing components during servicing
Removing and installing components
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your notebook will be voided.
Notes on installing and removing boards
and components
•
•
•
•
Switch the notebook off and pull the power plug out of the mains socket.
Always remove the battery.
Take care when you use the locking mechanisms on the battery and any other component.
Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.
ESD
Board
Notes
When handling boards fitted with ESDs, you must always observe the following
points:
•
•
•
•
•
88
You must always discharge static build up (e.g. by touching a grounded
object) before working.
The equipment and tools you use must be free of static charges.
Remove the power plug from the mains supply before inserting or removing
boards containing ESDs.
Always hold boards with ESDs by their edges.
Never touch pins or conductors on boards fitted with ESDs.
Fujitsu
Removing and installing components during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as follows:
Please observe the safety information in chapter "Important notes", Page 12.
Remove the power plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen.
► Remove all the cables from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
► Remove the battery (see "Removing the battery", Page 46).
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Removing and installing components during servicing
Removing a cover
► Prepare for removal, see "Preparing to remove components", Page 89.
1
2
► Remove the screw (1).
Keep the screw in a safe place.
► Lift the cover off the notebook (2).
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Removing and installing components during servicing
Installing and removing memory expansion
Removing
Mainmemory
Memorymodule
System
expansion
memory
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 12.
When installing/removing memory modules, the battery must be removed from
the notebook and the notebook must not be connected to the power supply,
see "Preparing to remove components", Page 89.
Only use memory expansion modules that have been approved for your
notebook (see "Technical data", Page 110).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switching off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "Notes on installing and removing boards and components", Page 88.
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Removing and installing components during servicing
Removing memory modules
► Remove the cover "Removing a cover", Page 90
► Fold the protective film in the direction of the arrow.
► Carefully push the two mounting
clips outwards (1).
The memory module snaps upwards (2).
3
► Pull the memory module out of its slot
2
in the direction of the arrow (3).
1
Memory module
expansion
1
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Removing and installing components during servicing
Installing a memory module
► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
► Carefully push the memory module
downwards until you feel it click
into place (2).
Memory module
expansion
1
2
a
► Fold the protective film in the direction of the arrow.
► Re-fasten the cover, see "Attaching the cover", Page 97
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93
Removing and installing components during servicing
Installing and removing an M.2 module
Removing an M.2 module
1
2
► Undo the screw (1).
► Carefully raise the M.2 module upwards at the free side.
► Pull the M.2 module in the direction of the arrow (2) and out of the slot on
the mainboard and remove it from the casing.
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Removing and installing components during servicing
2
► Fold the protective film in the direction of the arrow.
► Re-fasten the cover, see "Attaching the cover", Page 97
Installing an M.2 module
► Remove the cover, see "Removing a cover", Page 90
2
► Fold the protective film in the direction of the arrow.
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95
Removing and installing components during servicing
2
2
1
► Insert the M.2 module at a slight angle in the direction of the arrow (1)
into the slot on the mainboard.
► Fasten the M.2 module in place in the slot with the screw (2).
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Removing and installing components during servicing
Attaching the cover
2
1
► Place the cover in the correct mounting position (1).
► Tighten the screw (2).
► Complete the installation, see "Finishing component removal", Page 97.
Finishing component removal
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
► Install the battery again (see "Inserting battery", Page 48).
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that you disconnected before.
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Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOS SetupUtility
System
Setup
Configuration,BIOSSetupUtility
Hardwareconfiguration
settings,BIOSSetupUtility
configuration
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
About
System
Advanced
Security
Boot
Exit
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
Starting the BIOS Setup Utility
► Reboot the device (switch off/on or reboot the operating system).
Depending on the Fast Boot setting in the BIOS Setup utility, the following
information may appear on the screen during start:
<F2> BIOS Setup <F12> Boot Menu
BIOSSetupUtility
► Press the function key F2 .
► If a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
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Settings in BIOS Setup Utility
Operating BIOS Setup Utility
BIOS SetupUtility
Press the F1 key to display help on the operation of the BIOS Setup Utility. The description
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the F9 key you can load the default settings of the BIOS Setup Utility.
► Use the cursor keys ← or → to select the menu you wish to access to make changes.
The menu is displayed on the screen.
► Select the option you want to change with the cursor keys ↑ or ↓ .
► Press the Enter key.
► Press the ESC key to exit the selected menu.
► For future reference, make a note of the changes you have made (for example, in this manual).
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Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOS SetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save changes and exit BIOS Setup Utility
► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
The notebook is rebooted and the new settings come into effect.
Exit Discarding Changes – Discard changes and
exit BIOS Setup Utility
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaults – Copy Standard Entries
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
Discard Changes – Discard changes without exiting
the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Changes - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
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Troubleshooting and tips
Troubleshooting and tips
Fault
Tips
Troubleshooting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:
•
•
•
•
•
•
The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
Notes of any messages that appear on the screen and information on acoustic signals.
Any changes you have made to the hardware or software since
receiving the notebook.
Any changes you have made to the BIOS Setup settings since receiving the notebook.
Your system configuration and all peripheral devices connected to your system.
Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This
means that considerable effort has been made to optimise components and equipment
in terms of weight, space and energy requirements. Depending on the particular
configuration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Technology Solutions may result in performance losses, data
losses or malfunction of the equipment. A list of approved drivers and current BIOS
versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
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Troubleshooting and tips
The notebook’s date or time is incorrect
Dateisincorrect
Incorrectdate/time
Timenotcorrect
Cause
Time and date are incorrect.
If the time and date are still set incorrectly after
switching on the notebook.
Troubleshooting
► With the BIOS-Setup-Utility, you can set the
date and time in the main menu.
► Please contact your sales outlet or our
Hotline/Service Desk.
Battery indicator does not illuminate
Cause
The battery is not installed correctly.
The battery is not being charged.
Fault elimination
► Switch the notebook off.
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebook on.
► Connect the Tablet PC to a mains outlet
using the mains adapter.
Note: The battery will only be charged again
when the battery capacity is less than 90 %.
When certain characters are entered on the
keyboard, only numerals are written
Cause
Troubleshooting
► Press the Num key.
The virtual numeric keypad of your device is
activated, see "Virtual numeric keypad", Page 41
The notebook’s LCD screen remains blank
LCDscreenistoodark
LCDscreen
Cause
Monitor is switched off.
External monitor or television set connected.
Troubleshooting
► Press a key or touch the touchpad.
► Press the key combination to switch the
screen output, see "Key combinations",
Page 42.
The LCD screen is difficult to read
LCDscreen
Cause
Reflected glare
102
Troubleshooting
► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.
Fujitsu
Troubleshooting and tips
The external monitor remains blank
Monitor
Cause
Monitor is switched off.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s power cable or data
cable is not connected properly.
Troubleshooting
► Switch the external monitor on.
► Press any key to continue.
► Adjust the brightness of the monitor.
► Press the key combination to switch the
screen output, see "Key combinations",
Page 42.
► Switch off the external monitor and the
notebook.
► Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
► Switch on the external monitor and the
notebook.
The external monitor is blank or the image is unstable
Monitor
Screen
Cause
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
Fujitsu
Troubleshooting
► Terminate the application program in
Windows by pressing Alt + F4 . If the
fault persists after closing the program, use
the key combination for switching the screen
output (see "Key combinations", Page 42) to
switch over to the notebook’s LCD screen.
Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
103
Troubleshooting and tips
The cursor does not correctly follow the
pen movements
Cause
Pen incorrectly calibrated
Fault elimination
► Calibrate the pen as shown under Hardware
and Sound / Tablet PC Settings in the Control
Panel, see "Setting the pen", Page 35 and
"Calibrating the pen", Page 35.
Pen input not working
Cause
Incorrect driver installed.
Troubleshooting
► If your device is one which can only be
operated using the pen, install the driver for
the standard model.
or
The pen is in power-saving mode.
The pen battery is completely discharged.
► If your device is one which can be
operated using the pen and by finger,
install the driver for the "Dual Digitizer"
model.
► Press the pen button gently to wake the pen
from sleep mode.
► Insert the pen fully into its slot on the
notebook to charge the pen battery.
The notebook cannot be started
Notebook
Cause
The battery is not installed correctly.
The battery is dead.
Troubleshooting
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebook on.
► Charge the battery.
or
► Insert a charged battery.
or
The power adapter is not connected correctly.
104
► Connect the mains adapter to the
notebook.
► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.
Fujitsu
Troubleshooting and tips
The notebook stops working
Energysaving mode
Notebook
Cause
Notebook is in energy saving mode.
An application programme has caused the
malfunction.
The battery is dead.
Troubleshooting
► Leave energy saving mode.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
The printer does not print
Printer doesnotprint
Cause
The printer is not switched on.
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
Troubleshooting
► Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
The wireless connection to a network does not work
Thewireless connectiontoanetwork does notwork
Cause
The wireless component is disabled.
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
Fujitsu
Troubleshooting
► Switch the wireless component on (see
"Switching the wireless components on and
off", Page 54).
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
105
Troubleshooting and tips
The battery discharges too quickly
Battery:
Cause
The battery is either too hot or too cold. In this
case the battery indicator flashes.
Troubleshooting
► Bring the notebook up/down to a normal
temperature again.
► If the operating time of the battery life is
extremely short, the battery is probably too
old. Replace battery if necessary.
You may have an application running that
► Use the mains adapter as frequently as
consumes a great deal of power due to frequent
possible.
accessing of the hard disk or optical drive.
The maximum brightness may have been set
► Set the screen slightly darker with the
for the screen.
key combination for Decreasing the screen
brightness in order to reduce the amount of
power being drawn.
SmartCard reader is not recognised.
Cause
Chip card inserted incorrectly.
Troubleshooting
► Make sure you have inserted your
SmartCard into the SmartCard reader
with the chip facing upwards/downwards
(device-dependent).
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
PIN forgotten
Troubleshooting
► If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.
SmartCard lost
Cause
SmartCard lost
106
Troubleshooting
► If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
Fujitsu
Troubleshooting and tips
User and/or supervisor SmartCard lost
Cause
User and/or supervisor SmartCard lost
Troubleshooting
► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
► If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.
► If you have lost both SmartCards, you can
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
Acoustic warnings
Acoustic error messages
Errors
Cause
A beep sounds every few seconds.
Troubleshooting
► Charge the battery.
The battery is almost flat.
Fujitsu
107
Troubleshooting and tips
Error messages on the screen
Error messages
message: onthescreen
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
Resolution
► Contact your sales outlet or our customer
service centre.
► Switch the notebook off.
► Switch the notebook on.
The system configuration information is
► Press the function key F2 to access the
incorrect.
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Load Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits: ► Check whether the additional memory
zzzz zzzz
module has been inserted correctly.
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
The settings of the hard disk drive are incorrect.
Keyboard controller error
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
108
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
► Press the F1 function key to start the
operating system.
► Press the function key F2 to access the
BIOS Setup.
Fujitsu
Troubleshooting and tips
Error message/cause
Resolution
Previous boot incomplete - Default configuration
► Press the F1 function key when prompted
used Due to an error during the previous system
to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing
► Contact your sales outlet or our customer
Bits: zzzz
service centre.
System battery is dead - Replace and run SETUP
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales outlet or our customer
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
Restoring the contents of the hard disk
under Windows
Restoring the system under Windows 10
If necessary, you can reset your system to the original state of the hard disk.
► Beginning at the right edge of the Windows Start screen or the desktop, use a
finger to sweep over the screen to open the Action Centre.
► Select All settings.
► Select Update & security.
► Select Recovery.
► Select according to your requirements from the options given.
Fujitsu
109
Technical data
Technical data
Notebook
General
Processor
Main memory (SO DIMM)
7. Generation Intel® Core™ with vPro™
technology (vPro configuration dependent)
Maximum 16 GByte DDR4
1 slot for 4, 8 or 16 Gbyte module
Electrical data
Safety regulations complied with
Protection class
Maximum power consumption (with the
notebook switched on and the battery charging):
LCD screen
Size
Resolution
CE
II
65 W (without Port Replicator) / 90 W (with USB
Type-C Port Replicator)
31.75 cm / 12.5" TFT FHD or HD (configuration
dependent)
HD: 1366 x 768 pixels
FHD: 1920 x 1080 pixels
Pixel class
Brightness control
Technology
Digitizer and glass panel
Camera
Graphics card
Chip
Maximum resolution on external display:
Dimensions
Width x depth x height
Weight depending on configuration
Input devices
Keyboard
Touchpad
Pen
Slots
Memory card slot
110
16M colours
II
11 levels
Wide-View High-Bright display with LED
background lighting
• Dual Digitizer / touch and pen support
• Toughened glass
HD (720p) with status indicator
Intel® HD Graphics 620
HDMI: 4096 x 2160 pixels
from 299 x 209 x 18.8 mm / 11.77 inch x 8.23
inch x 0.74 inch
from 1.29 kg / 2.84 lbs
85 keys with backlit keyboard (configuration
dependent)
2 keys
2 pen buttons
1 x SD Card
Fujitsu
Technical data
SmartCard slot
SIM card slot
Ports
HDMI port
VGA port
LAN port
USB (Universal Serial Bus)
Security Lock
Ambient conditions
Environment class DIN IEC 721
Mechanism class DIN IEC 721
Operating temperature
Transport temperature (2K2)
1x
1x
1x
1x
Socket, RJ45
3 x USB (1 x USB 3.0, 1 x USB Type-C (for
USB Type-C Port Replicator), 1 x USB 3.0 with
charging function (Anytime USB charge))
1x
7K1
7M2
5 °C .... 35 °C / 41°F .... 95°F
–15 °C .... 60 °C / 5°F .... 140°F
USB Type-CTM Port Replicator (optional)
Electrical data
Safety regulations complied with
Protection class
Ports
Monitor port (analogue)
HDMI port
DisplayPort
Maximum resolution of an external monitor
CE
II
15-pin
1x
1x
VGA: 1920 x 1200 pixels
DisplayPort: 2560 x 1600 pixels
LAN port
USB (Universal Serial Bus)
Microphone port / Line In / headphones port
/ Line Out
Ambient conditions
Environment class DIN IEC 721
Mechanism class DIN IEC 721
Operating temperature
Transport temperature
Fujitsu
HDMI: 4096 x 2160 pixels
RJ45
3 x USB 3.0, 2 x USB Type-C
3.5 mm stereo mini jack
7K1
7M2
5℃ to 35℃ / 41°F .... 95°F
–15°C .... 60°C / 5°F .... 140°F
111
Technical data
Screen resolutions for integrated screen
and external screens
Notebook only
Max.
number
of
screens
2
3
Notebook
Integrated
connection
Number monitor
of
HD 1366 x 768
external
VGA
screens FHD 1920 x 1080 HDMI
3840 x
on
2160 @
30 Hz
1
1920 x
on
1200 @
60 Hz
3840 x
1920 x
on
2
2160 @
1200 @
30 Hz
60 Hz
Ports on the Port Replicator
HDMI
Display
Port
VGA
-
-
-
-
-
-
-
-
-
Notebook with Port Replicator
Max.
number
of
screens
Notebook
Integrated
connection
Number monitor
of
HD 1366 x 768
external
VGA
screens FHD 1920 x 1080 HDMI
on
2
112
-
-
Ports on the Port Replicator
HDMI
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
1
on
-
-
-
on
-
-
-
Display
Port
-
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
-
VGA
-
-
1920 x
1200 @
60 Hz
Fujitsu
Technical data
Max.
number
of
screens
Notebook
Integrated
connection
Number monitor
of
HD 1366 x 768
external
VGA
screens FHD 1920 x 1080 HDMI
on
on
on
3
2
Fujitsu
3
3840 x
2160 @
30 Hz
3840 x
2160 @
30 Hz
-
-
-
-
-
-
-
1920 x
1200 @
60 Hz
4096 x
2160 @
24 Hz
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
on
-
-
-
VGA
4096 x
2160 @
24 Hz
-
off
3840 x
2160 @
30 Hz
Display
Port
-
-
-
HDMI
4096 x
2160 @
24 Hz
-
on
on
3
3840 x
2160 @
30 Hz
Ports on the Port Replicator
-
-
3840 x
2160 @
30 Hz
-
-
4096 x
2160 @
24 Hz
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
4096 x
2160 @
24 Hz
3840 x
2160 @
30 Hz
3840 x
2160 @
30 Hz
-
1920 x
1200 @
60 Hz
1920 x
1200 @
60 Hz
1920 x
1200 @
60 Hz
113
Technical data
Rechargeable battery
You will find information on the batteries used in your device on the
Internet at "http://www.fujitsu.com/fts/support/".
Rated voltage
Rated capacity
Nominal power
10.8 V
45 Wh
4170 mAh
The operating time depends on the device configuration, the active
applications and the energy-saving settings.
Mains adapter for use with the notebook
and port replicator
Connect only the 90 W mains adapter to the USB Type-CTM Port Replicator.
The following technical data applies to the mains adapter supplied with the notebook
and USB Type-CTM Port Replicator, which you can order separately.
Primary
Rated voltage
Rated frequency
Max. rated current
Secondary
Nominal power
Rated voltage
Max. rated current
100 V to 240 V (automatic)
50 Hz to 60 Hz (automatic)
0.7 A to 1.2 A
65 W / 90 W
19 V
3.42 A / 4.74 A
An additional mains adapter or power cable can be ordered at any time.
114
Fujitsu
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
You can find information on this subject on your notebook or on our website
("http://www.fujitsu.com/fts/about/fts/environment-care/").
Declarations of Conformity
Declarationofconformity
The "Declarations of Conformity" for the device can be found on the Internet at:
"http://globalsp.ts.fujitsu.com/sites/certificates/default.aspx".
Fujitsu Technology Solutions hereby declares that your device is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Electrical safety including ergonomic requirements
(GS, depending on the device)
Please refer to the associated data sheet to establish whether the model variant of
your device has GS certification. You can find further information on the Internet at
"http://www.fujitsu.com/fts/products/computing/pc/tablets/datasheets".
Intended viewing distance
300 mm as a hand-held
product.
A monitor and a keyboard
should be connected externally
for use in an office.
Fujitsu
115
Manufacturer’s notes
CE marking
Lowvoltagedirective
Electromagneticcompatibility
Notes
CEmarking
The shipped version of this device complies with the requirements of EC directives 2004/108/EC
"Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EU "RoHS directive"
and 2009/125/EC "ecodesign directive" (from 20/04/2016: 2014/30/EC "Electromagnetic
Compatibility" and 2014/35/EC "Low Voltage Directive").
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the European Parliament
and Commission from 9 March, 1999 governing Radio and Telecommunications Equipment
and mutual recognition of conformity.
CE nnnn (!) ; nnnn: For digits and exclamation mark (!), see label on the product.
The product complies with the legal limits for SAR in the EU.
You can find more information and declarations of conformity on the Internet at:
"http://globalsp.ts.fujitsu.com/sites/certificates".
This equipment can be used in the following countries:
Belgium
Bulgaria
Denmark
Estonia
Finland
France
UK
Ireland
Iceland
Latvia
Liechtenstein
Lithuania
Malta
Netherlands
Norway
Poland
Portugal
Rumania
Germany
Greece
Italy
Luxembourg
Austria
Sweden
Spain
Croatia
Switzerland
Slovakia
Slovenia
Hungary
Czech Republic
Cyprus
Turkey
Limitation in France: The use of WLAN in the 5 GHz band is not permitted outdoors.
Contact the corresponding government office in the respective country for current information on
possible operating restrictions. If your country is not included in the list, then please contact
the corresponding supervisory authority as to whether the use of this product is permitted in
your country.
The CE conformity declaration covers accessories (e.g. mains adapters, batteries, cable adapters)
and software (e.g. module drivers, module firmware and operating system). The software used
and affecting compliance is purchased by the module vendors and is under their sole control.
Radio frequencies used
1
2
3
4
5
6
7
116
RF module
BT
WLAN
WLAN
WLAN
GSM
LTE
LTE
Frequency band
2400-2480 MHz
2410-2480 MHz
5150-5350 MHz class 2
5470-5725 MHz class 1
850 MHz, 900 MHz
2100 MHz, 2600 MHz
850 MHz, 900 MHz
Max. transmission power
100 mW
100 mW
200 mW
1W
2W
500 mW
2W
Fujitsu
Manufacturer’s notes
Other certification markings
Certification markings
Any other certification markings are listed in the "Manual Appendix Additional Certifications" supplement.
If such markings are available, you can find the supplement on the Internet at
"http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
Fujitsu
117
Index
Index
A
Acoustic error messages 107
Activate/deactivate keyboard backlight
Administrator functions 76
Alt + Tab 43
Anti-theft protection 63
Audio ports 87
B
Back tab 43
Backspace 40
Battery
battery life 45
caring for and maintaining 45
charge level 45, 49
charging 45
self-discharge 45
storage 45
Battery indicator 21
Battery status indicator
see Battery indicator 21
Battery status meter 45
Battery symbol
see Battery indicator 21
Battery:
discharges too quickly 106
BIOS Setup Utility
calling 98
exiting 100
operating 99
protecting with password 64
settings 98
Bluetooth
Switching the module off 54
Switching the module on 54
Bluetooth, safety notes 12
Board 88
Buttons 39
C
Camera 44
Caps Lock 40
indicator 22
CE marking 116
Certification markings 117
Charging capacity, battery 45
Cleaning 15
Components
installing / removing 88
Configuration, BIOS Setup Utility
118
43
Connecting audio devices 87
Connecting headphones 87
Ctrl+Alt+Del 43
Cursor control 40
Cursor keys 40
D
Date is incorrect 102
Declaration of conformity
Device
setting up 17
Display orientation
selecting 26
Drive
indicator 21
115
E
Electromagnetic compatibility 116
Energy
energy saving 13
Energy saving 13
Energy saving functions 43
Energy saving mode
leaving 105
Enter 40
Enter key 40
Error message:
on the screen 108
Error messages
Mainboard 80
Error messages on the screen 108
Errors
Acoustic warnings 107
ESD 88
Ethernet LAN 55
98
F
F Lock
Indicator 21
F10, function key 72
F2, function key 79
F3, function key 79
F5, function key 72, 75
F6, function key 72, 75
F7, function key 72
F8, function key 72, 75
F9, function key 72, 75
Fault
correction 101
Fujitsu
Index
Fingerprint sensor 62
configure 62
First-time setup
16
Fn key 40
Fn+F1 42
Fn+F10 43
Fn+F2 42
Fn+F3 42
Fn+F4 42
Fn+F5 42
Fn+F6 42
Fn+F7 42
Fn+F8 42
Fn+F9 43
Fn+space key 43
G
Getting started
remains blank 102
LCD screen is too dark 102
Life, battery 45
Line feed 40
Loudspeakers 51
switch off 42
switch on 42
Low voltage directive 116
16
H
Hardware configuration
HDMI port 82
98
I
Important notes 12
Incorrect date/time 102
Indicator
Caps Lock 22
drive 21
F Lock 21
Num Lock 21
Scroll Lock 22
Installing SystemLock 70
K
Key combinations
Keyboard 39
cleaning 15
42
L
Landscape orientation
screen 26
LCD screen
cleaning 15
decrease brightness 42
difficult to read 102
notes 30
reflected glare 102
Fujitsu
M
Main memory
see Adding memory 91
Mains adapter
connecting 17
setting up 17
Mechanical backup 63
Memory card
handling 50
inserting 50
removing 50
Memory expansion
installing 93
removing 92
Memory module
important notes 91
installing 93
removing 92
Microphone 51
switch off 42
switch on 42
Mobile operation 14
Monitor
connecting 83
drifting display 103
remains blank 103
Monitor port
see VGA connection socket
83
N
Notebook
before you travel 14
cannot be started 104
cleaning 15
stops working 105
switching off 28
transporting 14
using 20
Notebook, operation 20
Notebook: switching on 24
119
Index
Notes 12
boards 88
CE marking 116
cleaning 15
disposal / recycling 115
energy saving 13
LCD screen 30
Safety 12
transport 14
Num Lock
indicator 21, 41
Numeric keypad 39
see Virtual numeric keypad
41
O
Operating system
activating system protection 65
cancel system protection 65
protecting with password 65
P
Packaging 16
Palm vein sensor 63
Configuring 63
Password
changing 65
entering 64
removing 65
Password protection 64
Pen 33
Port Replicator
Ports 56
Portrait orientation
screen 26
Ports
Port Replicator 56
Power
power consumption 49
power-management features
Power-on indicator 21, 24
Preparing for operation 17
Printer does not print 105
R
Radio component:
safety notes 12
Rechargeable battery 45
see Battery 45
Removing memory
see Adding memory 91
Return 40
120
49
S
Safety notes 12
Screen
no screen display 103
Screen brightness
decrease 42
increase 42
Scroll Lock
indicator 22
Security functions 60
SystemLock 66
Security functions,
SmartCard 66
Security Lock 63
Selecting a location 17
Self-discharge, battery 45
Servicing 88
Setup
see BIOS Setup Utility 98
Shift 40
Shift + Tab 43
Shift key 40
Slot
Memory cards 50
SmartCard 67
access rights 68
PIN 68
PUK 68
user groups 69
Standby indicator 21
Status indicators 20
Supervisor password
changing 65
entering 64
removing 65
Switching on for the first time 18
Switching on the system 67
System configuration 98
System expansion 91
see Adding memory 91
System settings, BIOS Setup Utility
SystemLock
switching on 79
SystemLock 2
installing 74
98
T
Tab key 40
The wireless connection to a network
does not work 105
Time not correct 102
Tips 101
Toggle output screen 43
Fujitsu
Index
Touchpad 37, 42
buttons 37
cleaning 15
dragging items 38
executing commands 37
moving the pointer 37
selecting an item 37
switch off 42
Touchpad buttons 42
TPM 80
Transport
Transport damage 16
Transportation 14
Travel, notebook 14
Troubleshooting 101
Trusted Platform Module 80
U
Uninstalling
SystemLock 79
USB charging function 86
USB connection with charging function
(USB Type-C™) 85
USB ports 84
User groups
installing 70
Fujitsu
User password
changing 65
entering 64
removing 65
Using the Kensington Lock Cable
63
V
VGA connection socket 83
Virtual numeric keypad 41
Volume
decrease 42
increase 42
Volume control 51
W
Windows key 40
Wireless components
switch off 42
switch on 42
Wireless LAN
Switching the module off 54
Switching the module on 54
Wireless LAN:
safety notes 12
121