Canadian Warranty
Canadian Warranty
Thomson multimedia Ltd. warrants to the purchaser or gift
recipient that if any manufacturing defect becomes
apparent in this product within 1 year from the original
date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the product
resulting from accidents, misuse or leaking batteries.
Should your product not perform properly during the
warranty period, either:
1. Return it to the selling dealer with proof of purchase for
replacement. Properly pack your unit. Include any cables,
memory card, etc., which were originally provided with the
product. We recommend using the original carton and
packing material.
2. Remove the batteries (where applicable), and pack
product complete with accessories in the original carton (or
— Mail prepaid (with proof of purchase) and insured to:
Thomson multimedia Ltd.
6200 Edwards Blvd.,
Mississauga, Ontario,
L5T 2V7
The provisions of this written warranty are in addition to and
not a modification of or subtraction from the statutory
warranties and other rights and remedies contained in any
applicable legislation, and to the extent that any such
provisions purport to disclaim, exclude or limit any such
statutory warranties and other rights and remedies, such
provisions shall be deemed to be amended to the extent
necessary to comply therewith.
If you are unable to find a qualified servicer for out of
warranty service, you may write to:
Thomson multimedia Ltd.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference.
information is required if service is needed during the
warranty period.
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US Warranty
What your warranty cover:
• Any defect in material or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original
product’s warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• Include in the package evidence of purchase date such as the bill of sale.
Also print your name and address and a description of the defect. Send
standard UPS or its equivalent to:
Thomson multimedia Inc.
Product Exchange Center
11721 B Alameda Av.,
Socorro, TX 79927
• Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty does not cover:
• Customer instructions. (Your Owner’s Manual provides information
regarding operating instructions and user controls. For additional
information, please ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your
unit. It will make it easier to contact you should it ever be necessary. The
return of the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
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