Xerox FreeFlow Accxes Copy Installation guide

Xerox FreeFlow Accxes Copy Installation guide
Version 3.3
Software Version 1.8
December 2011
Xerox® Wide Format
FreeFlowTM Accxes® Copy Touch
User Guide
Xerox FreeFlowTM Accxes® Copy Touch
Xerox 7142MFP
©2011 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design, FreeFlow® AccxesTM Submit,
FreeFlow® AccxesTM Control and FreeFlow® AccxesTM Productivity Tools are trademarks of Xerox Corporation in the
United States and/or other counties.
Microsoft, Windows, Windows XP and Windows 7 are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Printed in the United Kingdom.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be
corrected in subsequent editions.
Document Version: 3.3 (December 2011).
Table of Contents
Introduction .............................................................................................................vii FreeFlowTM Accxes® Copy Touch .................................................................................................. vii FreeFlowTM Accxes® Copy Touch Overview ............................................................................. viii Xerox 7142MFP Configuration ....................................................................................................... ix FreeFlowTM Accxes® Copy Touch System Requirements ..................................................... ix FreeFlowTM Accxes® Copy Touch Features Summary .............................................................x Copying ..........................................................................................................................................x 1 Scanning ........................................................................................................................................x Printing ...........................................................................................................................................x Accxes Copy Touch Installation.......................................................... 1-1 Prerequisites......................................................................................................................................... 1-1 Installation Procedure ..................................................................................................................... 1-2 License Accxes Copy ............................................................................................................ 1-5 Obtaining your Accxes Copy license from the World Wide Web...................... 1-5 Activating Accxes Copy ...................................................................................................... 1-6 Settings...................................................................................................................................... 1-7 Manage Printers .................................................................................................................... 1-8 7142 Printer Configuration............................................................................................... 1-9 Third Party Printer Configuration ................................................................................ 1-11 Scan Destinations .............................................................................................................. 1-12 Wrapping up initial activities ........................................................................................ 1-13 Touchscreen Calibration ................................................................................................. 1-14 2 Scanner Calibration ........................................................................................................... 1-16 Printer Calibration .............................................................................................................. 1-19 Accxes Copy Touch User Interface .................................................... 2-1 Overview ................................................................................................................................................ 2-1 Function Keys ...................................................................................................................................... 2-2 Copy screen.......................................................................................................................................... 2-4 Basic Copy tab ........................................................................................................................ 2-5 Copy screen – Image Adjustment tab ......................................................................... 2-7 Copy screen – Advanced Settings tab....................................................................... 2-11 Copy screen – Preview tab ............................................................................................. 2-12 Scan Screen ....................................................................................................................................... 2-13 Scan tab ................................................................................................................................. 2-14 Scan screen – Image Adjustment tab ....................................................................... 2-17 Scan screen – Advanced Settings tab ....................................................................... 2-21 Scan screen – Preview tab .............................................................................................. 2-22 FreeFlow Accxes Copy Touch User Guide
iii
Table of Contents
3 System Administration ........................................................................... 3-1 Overview ................................................................................................................................................ 3-1 Accxes Copy Touch System Overview ...................................................................................... 3-1 Accxes Copy Touch User Interface ............................................................................... 3-2 Accxes Copy interface ......................................................................................................... 3-2 Accxes Copy Scan interface.............................................................................................. 3-2 Re-license Accxes Copy in the event of a PC hardware failure ...................................... 3-3 Accessing the Windows Operating System ............................................................................ 3-4 Change Language............................................................................................................................. 3-4 Touchscreen Calibration ................................................................................................................ 3-5 Add, Edit or Remove a Printer ...................................................................................................... 3-6 Before adding a printer ...................................................................................................... 3-6 Accessing the Manage Printers interface ................................................................... 3-6 Add a 7142 Printer ............................................................................................................... 3-8 Add a Third Party Printer................................................................................................. 3-10 Edit a Printer ......................................................................................................................... 3-11 Remove a Printer ................................................................................................................ 3-11 Add, Edit or Remove a Print Mode .......................................................................................... 3-12 Accessing the Manage Printers interface ................................................................ 3-12 Add a Print Mode ............................................................................................................... 3-13 Edit a Print Mode ................................................................................................................ 3-14 Remove a Print Mode ....................................................................................................... 3-15 Printer Colour Calibration ........................................................................................................... 3-16 Before starting calibration ............................................................................................. 3-16 Accessing Printer Colour Calibration .......................................................................... 3-16 Printer Colour Calibration ............................................................................................... 3-17 Failed Printer Colour Calibration .............................................................................................. 3-20 First Steps .............................................................................................................................. 3-20 Check Calibration Chart .................................................................................................. 3-20 Accxes Copy Scan Interface ...................................................................................................... 3-22 Scan Settings ....................................................................................................................... 3-23 Document Settings – Printer Calibration Settings ............................................... 3-23 Accxes Copy Interface ................................................................................................................. 3-24 Add, Edit or Remove a Scan Destination.............................................................................. 3-25 Accessing the Manage Printers interface ................................................................ 3-25 Add a Scan Destination ................................................................................................... 3-26 Edit a Scan Destination ................................................................................................... 3-27 Remove a Scan Destination .......................................................................................... 3-27
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Table of Contents
Scanner Calibration ....................................................................................................................... 3-28 Before starting calibration ............................................................................................. 3-28 Accessing Scanner Calibration ..................................................................................... 3-28 4 Troubleshooting .............................................................................................................................. 3-32 Capture the Log Files ........................................................................................................ 3-32 Remote Assistance ............................................................................................................ 3-37 Index............................................................................................................... 4-1 FreeFlow Accxes Copy Touch User Guide
v
Introduction
FreeFlowTM Accxes® Copy Touch
This document explains the installation and configuration of Accxes Copy Touch as
part of the Xerox 7142 MFP incorporating a Windows PC connected via USB to a
Xerox 7740 wide format scanner. Accxes Copy Touch is the core of the 7142MFP wide
format colour system.
The information in this guide details the installation activities the Xerox Engineer will
complete to prove function of the system using a standard set-up. This set-up will
cover connectivity, scan-to-file, colour calibration and producing copy output on the
7142 plus one additional Windows printer.
Xerox Wide Format FreeFlow Accxes Copy Touch is one configuration of the Accxes
Copy software and part of the Xerox Wide Format FreeFlow Accxes Productivity Tools
(FFAPT) suite of software.
When Accxes Copy is used with a Xerox Wide Format network colour scanner (E.g.
6605), only the Accxes Copy interface is available – not Accxes Copy Touch.
Both Accxes Copy and Accxes Copy Touch are two elements of the same software
installation, which is identified as Xerox FreeFlow Accxes Copy Setup and
downloadable from:
http://downloads.xwfsolutions.com/ffapt/Install%20Kits/
Note: It is recommended that the latest download is always used for installations.
Warning: Attempting to run any combination of Accxes Copy, Accxes Copy Touch or
Accxes Indexer at the same time will result in unpredictable behaviour. Only one
application can use the scanner at any one time.
FreeFlow Accxes Copy Touch User Guide
vii
Introduction
FreeFlow Accxes Copy Touch
FreeFlowTM Accxes® Copy Touch
Overview
Accxes Copy Touch extends the functionality of Accxes Copy, providing a powerful
touchscreen wide format copy system for colour and monochrome documents.
Accxes Copy Touch is the core controller of the Xerox 7142 MFP wide format colour
solution and uses the same touchscreen interface common to other XWF equipment.
In this solution the software provides scan and copy functions from the Xerox 7740
scanner, optimised for use with the Xerox 7142 printer and can utilise other network
printers with a Windows print driver.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Introduction
Xerox 7142MFP Configuration
The Xerox 7142MFP solution is comprised of the following (Check latest Xerox official
price list and configuration sheets to ensure accurate proposal and equipment
ordering):
• 450S02960
7142 Printer
•
650S4079x
7142 Nat Kit xx
•
097N01823
7740 Colour Scanner
•
650K32520
Scanner Nat Kit
•
497N00876
7740 Scanner Stand
•
497K07130
Touchscreen UI
•
497K08521
UI Install Kit
•
301K28720
Accxes Copy+Indexer Software
Options:
•
•
450S02958
301K29010
PC Platform (Does not include a monitor or USB keyboard)
Windows 7 Pro 64bit
•
•
301K28680
301K28670
Accxes Control 7142
Accxes Control Pro
FreeFlowTM Accxes® Copy Touch System
Requirements
The Xerox® Wide Format FreeFlowTM Accxes® Copy Touch software must run on a
Windows 7 PC.
Note: Wide format documents scanned at high resolutions can be several Gigabytes
in size. Additional RAM and hard disk space may be required for optimum
performance.
Minimum recommended specifications:
•
Intel Core Duo 3.0Ghz
•
3Gb RAM (4Gb recommended)
•
•
50Gb available disk space.
Windows 7 (64bit is strongly recommended for best performance)
•
Available USB 2 port for scanner connection (USB hub is not supported)
•
Available USB port for touchscreen connection (USB hub is not supported)
•
Network interface
FreeFlow Accxes Copy Touch User Guide
ix
Introduction
FreeFlow Accxes Copy Touch
FreeFlowTM Accxes® Copy Touch
Features Summary
Copying
This release of Accxes Copy Touch supports colour and monochrome copying to the
Xerox 7142 with full syncro cut and auto rotation for optimum paper usage.
Like the existing Accxes Copy Software, Accxes Copy Touch also supports any printer
with a Windows printer driver. Users can select the required printer, print modes and
print sizes direct from the touchscreen User Interface (UI).
Colour calibration, print speed, reduction/enlargement and copy count can all be
controlled from the touchscreen UI. Simple, yet powerful touchscreen image
enhancement tools, are also provided.
The system is fully concurrent, with the printer working independently of the scanner,
allowing users to complete their tasks quickly and efficiently.
Scanning
This release of Accxes Copy Touch supports colour and monochrome scan to file.
From the touchscreen UI, users can select from predefined folders, which may be on
the local PC or shared network drives.
Direct scanning to single page TIFF and PDF is supported at this time.
Accxes Indexer can be used to enable multi-page and JPEG support if required. (Do
not use Accxes Indexer and Accxes Copy/Touch at the same time.)
Reduction and enlargement is also supported when scanning to PDF.
Printing
Network printing is achieved using the 7142 Windows printer driver direct to the
printer.
Optionally Accxes Control 7142 or Accxes Control Pro can be installed on the same PC
hosting Accxes Copy Touch to provide a host of benefits including Postscript/PDF
support, batch printing, colour/size splitting and more. In this case, Accxes Submit can
be used as a client print file submission tool.
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FreeFlow Accxes Copy Touch User Guide
1 Accxes Copy Touch
Installation
1
Prerequisites
1. The customer must complete the following activities before installation of the
Accxes Copy Touch system can begin:
•
•
•
•
•
Install and network the PC workstation intended to host the Accxes Copy
Touch system. The PC must have either a fixed or reserved TCP/IP address.
If required, add the PC to a Domain.
If this PC is installed on a Domain, ensure a user called 7142MFP is
created and configured with Administrator permissions in order to install
and use the Accxes Copy Touch system.
Install any required virus protection. During installation and use of the
Accxes Copy Touch system, permissions may need to be given to allow the
software to install and to enable network access.
If required, locally install a Windows print driver on the PC for one
additional printer, which is intended for use with the system. Ensure the
driver is tested and working correctly. (The Xerox 7142 printer will be
installed as part of the installation procedure.)
2. The Windows PC workstation intended for use with the system must be installed
and physically connected to a standard PC monitor – Do not connect the Xerox
touchscreen UI until advised to do so in this installation procedure.
3. Install the Xerox 7740 scanner on the scanner stand – Do not connect the scanner
to the PC workstation until advised to do so in this installation procedure.
4. Mount the Xerox touchscreen UI on to the scanner stand – Do not connect the
touchscreen to the PC workstation until advised to do so in this installation
procedure.
5. Install the Xerox 7142 printer, connect and test it on the customer network.
Network printing to the 7142 is via the 7142 Windows printer driver and is
configured independently of the Accxes Copy Touch system.
Support for the 7142 printer from within the Accxes Copy Touch system will be
configured as part of the software installation procedure.
6. Download the latest FreeFlow Accxes Copy installation kit from:
http://downloads.xwfsolutions.com/ffapt/Install%20Kits/
Administrator permissions are required to install this software.
FreeFlow Accxes Copy Touch User Guide
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Installation
FreeFlow Accxes Copy Touch
Installation Procedure
Note: Be aware of customer installed firewall/virus software that may need actions by
the customer in order to permit the installation and operation of Accxes Copy/Touch.
1. Ensure ALL prerequisites listed on the previous page are complete before
proceeding.
2. Double-click the Accxes Copy Setup.exe file to begin the installation.
3. Click [Next] to continue the installation.
Review the Software End User License Agreement
4. Accept the terms of the license agreement and select [Next] in order to continue.
Three installation options will be displayed (Fig 1-1). Each option is explained overleaf.
Fig 1-1
1-2
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
Copier
Copier mode must not be used if the PC is installed on a Domain – In that event
Workstation mode must be used.
Select this option for dedicated touchscreen copy systems where the customer does
not want a keyboard and mouse connected and/or where easy access to the Windows
operating system is not required.
The PC will be configured to boot directly into the Accxes Copy Touch interface.
Windows explorer, the task bar and start menu are all disabled. The PC will shut down
when Accxes Copy Touch is exited using the Log In/Out function key.
In Copier mode, Windows can be accessed by pressing the Language function key
below the touchscreen UI and then touching [OK] on the touchscreen – and repeat
five times.
Workstation
Workstation mode must be used when the PC is installed on a Domain. This mode is
also recommended for demonstration systems and/or where easy access to the
Windows operating system is required.
Select this option if the PC will be used for running other applications as well as Accxes
Copy Touch.
In this mode Accxes Copy Touch must be launched manually from the Windows start
menu, and the PC will not shut down when exiting the software.
The Accxes Copy Touch UI will show the mouse cursor, have a minimize button and
can be moved around the screen like any other window by dragging the black bar at
the top of the UI. The user will have access to all other software on the PC as normal
for a Windows workstation.
Accxes Copy Only
Not for use with Accxes Copy Touch and 7142MFP
The Accxes Copy Touch touchscreen interface is not installed. Select this option where
Accxes Copy software is to be used with Accxes-based network connected scanners,
like the Xerox 6605.
NOTE: On Windows XP, Accxes Copy Only is automatically used as the other options
are not supported.
5. Select the required installation option displayed in Fig 1-1 and click [Install]
FreeFlow Accxes Copy Touch User Guide
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Installation
FreeFlow Accxes Copy Touch
Following a short pause, the Select Language window will be displayed.
6. Highlight, English
7. Uncheck the box, Show this dialog when the program starts and click [OK].
Following another short pause, Accxes Copy – License is displayed (Fig 1-2):
Fig 1-2
8. Proceed with the next task in the installation procedure: License Accxes Copy.
Note: The licensing information will be identified for Accxes Copy but the same
license is used for both software products.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
License Accxes Copy
Overview
To activate and use Accxes Copy Touch, a license key file is required. The information
will be identified for Accxes Copy but the same license is used for both software
products.
Accxes Copy is licensed to the Host ID of the computer and the license information
need only be entered once, during installation of the software.
Administration rights are required to license Accxes Copy.
Before you begin
To license Accxes Copy the following is required:
Host ID - (Mac Address) as displayed in the Accxes Copy license window. This
is displayed when first installing the software (Fig 1-2).
Serial Number - Printed on the software installation CD that came with the
software.
Activation Key - Printed on the software installation CD that came with the
software.
Note: Keep this information safe since it will be required if the license needs
reactivating. E.g. Moving the software onto another PC workstation in the event of a
PC hardware failure.
Obtaining your Accxes Copy license from the World Wide Web
Note: In order to obtain the Accxes Copy license, an internet connection is required.
To obtain an Accxes Copy license:
1. Go to the following Xerox Software Activation Portal (SWAP) website:
https://www.xeroxlicensing.xerox.com/activation/
2. Enter the activation key (Exactly as displayed on the CD)
3. Click [Next]
4. On the following screen, enter the details below:
a. Host ID (Exactly as displayed on your host PC)
b. Serial Number (Exactly as displayed on the CD)
5. Click [Next]
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Installation
FreeFlow Accxes Copy Touch
6. On the following screen, enter customer user information details:
a. Company Name
b. First and Last Contact Name
c. Address
d. Email Address
7. Click [Next]
8. On the following screen, verify the user information and click [Save and Download
License File]
9. Save the license file (.DAT file) to a desired location on the computer hard drive.
Note: Keep a copy of the .DAT file on another PC along with all its required
information in the event that the license needs reactivating.
10. Having downloaded the license file, the software needs activating as explained in
the following section of this chapter.
Activating Accxes Copy
Before using the Accxes Copy application, it must be activated.
Correctly enter the following information into the appropriate fields of the Accxes
Copy License window:
a.
b.
c.
d.
The HOST ID will automatically have been entered.
The Serial Number that came with the software.
Company name
Correctly enter the license information into the License field:
i. Ensure the license information is entered exactly as it was
provided from the SWAP website – including alphanumeric
characters and any upper/lower case letters.
ii. Drag and drop the downloaded .DAT file into the Accxes Control
license field.
e. Select [OK].
Accxes Copy verifies the license and continues with the installation.
If a Windows warning regarding Accxes Copy is displayed, be sure to allow or permit
any required access.
Once Accxes Copy is successfully licensed, the installation procedure will continue with
the next task overleaf.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
Settings
Following successful activation of the Accxes Copy license, Settings will be displayed
as shown below in Fig 1-3:
Fig 1-3
•
Uncheck the Size Ranges that are not required (The above example leaves only
ISO and Roll enabled).
•
At this stage of the installation, ignore the fact there is no scanner detected and
click [OK] to close Settings and continue with the installation procedure overleaf.
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Installation
FreeFlow Accxes Copy Touch
Manage Printers
Manage Printers will then be displayed (Fig 1-4):
Fig 1-4
Using Manage Printers, the next task is to configure the printer(s) intended for use
with Accxes Copy Touch. This is explained in the next section of the installation
procedure and is split into two parts. The first explains configuration of the Xerox
7142 and the second covers third party printers.
1-8
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
7142 Printer Configuration
1. Once Manage Printers opens, Add Printer will open automatically (Fig 1-5). If
not, click [New] below the Manage Printers field.
Fig 1-5
2. In the Name field enter ‘Xerox 7142’ (7142MFP installation only).
3. In the Type drop down field select Xerox 7142.
4. In the Printer field enter the TCP/IP address of the 7142 printer.
5. Click [Properties] to initiate installation of the 7142 printer driver. If a Windows
driver signing warning appears, select the option to install the driver anyway.
Following successful installation of the driver, Printer Properties is displayed (Fig 1-6)
with three predetermined Print Modes.
At any time, these print modes
can be:
Viewed/edited (Highlight and
click Edit)
Removed (Highlight and click
Remove)
New modes created (Click New).
There is no limit to how many
print modes can be created for
each printer in order to reflect
varying printer properties and
media types
Fig 1-6
FreeFlow Accxes Copy Touch User Guide
1-9
Installation
FreeFlow Accxes Copy Touch
6. In Printer Properties, click [OK] to return to Add Printer.
7. In Add Printer, click [OK] to return to Manage Printers, which will now display the
installed 7142 printer and ROLL_A0 as shown below in Fig 1-7:
If any other size media roll is installed on the 7142 printer, click [Add] to add the
new roll first (E.g. ROLL_A1) and then select ROLL_A0 and click [Remove].
Fig 1-7
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
Third Party Printer Configuration
In order to use third party printers with Accxes Copy Touch, a Windows driver must
first be installed locally on the PC hosting Accxes Copy Touch. The printer driver must
be tested successfully with the printer(s) before proceeding.
1. To configure a third party printer, click [New] under the Manage Printers field to
open Add Printer.
2. In the Name field enter a name to identify the printer.
3. In the Type drop down field select Windows-GDI.
4. In the Printer drop down field select the Windows printer driver installed for the
required printer.
5. Click [Properties] and ensure at least one default print mode is listed in Printer
Properties. If not create one by clicking [New].
6. Click [OK] to return to Add Printer and click [OK] to return to Manage Printers.
7. Alongside the Available Page Sizes field, click [Add] to add additional paper sizes
available on the printer (Fig 1-8). Highlight the additional sizes and click [OK].
Fig 1-8
Having created the required printers. The next task is to set up the Scan Destinations.
FreeFlow Accxes Copy Touch User Guide
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Installation
FreeFlow Accxes Copy Touch
Scan Destinations
The next task of the installation procedure is to configure the scan destinations within
Manage Printers. These are the locations that will be used to save scanned images.
Scan destinations must be configured for each file format required (TIFF and PDF).
The location of the scan directories can be local directories or mapped network drives.
It is recommended to use local, shared directories and have the customer map to
these drives from other workstations.
1. Under the Scan Destinations field click [New] to open Scan Folder (Fig 1-9).
Fig 1-9
2. In the Name field type, ‘PDF’ or any other name to identify the scan destination
to be viewed in Accxes Copy Touch.
3. Alongside the Folder field, click the browse button to select/create a folder or
mapped network drive to deposit the scanned images.
4. In the Format drop down field select PDF.
5. Click [OK] to return to Manage Printers.
6. Repeat the above steps in order to create a scan destination for TIFF images as
shown in example fig 1-10.
Fig 1-10
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
Wrapping up initial activities
With printers and scan destinations configured, the initial installation tasks are
wrapped up as follows:
1. Within Manage Printers, ignore the [Calibrate] and [Support] buttons at this time.
2. Click [OK] to close Manage Printers.
3. Once the software installation is complete, click [Finish].
If prompted to restart the system, click [NO].
4. Manually shut down the PC workstation.
5. Connect the Xerox 7740 scanner USB cable to the PC workstation.
6. Connect the Xerox touchscreen VGA cable, USB cable and sound cable to the PC
workstation.
7. Ensure the scanner, printer and touchscreen are powered on.
8. Power on the PC workstation.
9. Once the PC boots up, continue with the next task in this chapter for calibrating
the touchscreen.
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Installation
FreeFlow Accxes Copy Touch
Touchscreen Calibration
Overview
The first time the touchscreen is connected, it must be calibrated in order to work
correctly. The system will automatically prompt this once it powers on the first time.
The procedure can be run again at any time from the Windows Operating System:
Start > All Programs > Xerox > FreeFlow Accxes > Calibrate Touch Screen
Touchscreen Calibration Procedure
When the PC workstation powers on for the first time with the touchscreen connected,
the Xerox UI Configuration dialogue with display with the following message:
Please ensure the Xerox UI is connected to the system and configured for
1024 x 768 resolution. Click OK to calibrate the display.
First read through step 1 and 2 below and then click [OK] to begin calibration
Step 1
Touch the screen to identify it as a touchscreen. If you have multiple monitors
connected, press space until this message is shown on the Xerox touchscreen.
Step 2
A red target is shown in the corner of the screen. Touch the centre of the target until
the circle completes. Repeat for each corner of the screen.
Note: This must be done carefully in order to accurately calibrate the touchscreen.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
Having completed the touchscreen calibration, if the system was installed using
Copier mode, the Accxes Copy Touch UI will launch.
If the system was installed using Workstation mode, the Windows desktop will be
displayed and the Accxes Copy Touch interface must be launched manually.
To launch manually, first create a desktop shortcut as follows:
•
Locate the Accxes Copy Touch program from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy Touch
•
Right click the Accxes Copy Touch program file and select:
Send to > Desktop (create shortcut)
•
Double click the desktop shortcut to start Accxes Copy Touch.
Following a short pause, the Accxes Copy Touch UI will be displayed.
The final tasks of the installation and configuration of the system are the scanner and
printer calibration.
Proceed to the next section of this chapter and complete scanner calibration.
FreeFlow Accxes Copy Touch User Guide
1-15
Installation
FreeFlow Accxes Copy Touch
Scanner Calibration
The method for accessing scanner calibration depends upon whether the Accxes Copy
Touch UI is launched or not. See both options explained below and choose the correct
one according to whether the Accxes Copy Touch UI is displayed:
Start calibration from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press Login/Out (Ignore the warning to exit the program) and then immediately
press Services.
Settings is displayed (Fig 1-11) where the Xerox 7740 is now identified. Proceed
with the calibration overleaf.
Start calibration from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
From the menu bar of the Accxes Copy interface, select Options > Settings
to open Settings (Fig 1-11). Proceed with the calibration overleaf.
Fig 1-11
1-16
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
Installation
1. In Settings, click [Properties] to access Xerox Scanner Properties (Fig 1-12).
Xerox Scanner Properties displays the tools required for performing scanner
Normalisation, Stitch and Update Firmware.
Note: The Update Firmware button will only appear if the scanner firmware is
older than the firmware supplied with the Accxes Copy Touch installation
software. If this is the case, the firmware must be updated before continuing with
the scanner calibration. Click [Update Firmware] to automatically update the
scanner firmware. Once complete, you will be advised to switch the scanner off
and on again. This must be done before continuing with the scanner calibration.
Normalisation and Stitch must be performed at any new installation, whenever
new scanner firmware has been installed and at any time when the scanner is not
producing satisfactory quality scans.
Fig 1-12
IMPORTANT NOTE 1:
As of Accxes Copy v1.5.100 and Accxes Indexer v1.5.48 the normalisation process is
different to that on an Accxes Controller. Therefore you must perform a normalisation
in Accxes Copy when moving a scanner that has been used with an Accxes Controller.
You must also perform normalisation on an Accxes Controller when moving a scanner
that has been used with Accxes Copy/Indexer.
IMPORTANT NOTE 2:
From September 2011, Xerox 7740 Scanners included a new illumination source. The
normalisation process from version 1.8 has changed to support this. The new settings
should also work with older scanners; however in case of problems (appearance of
vertical stripes when scanning) this can be overridden by setting the following value in
the windows registry:
Key: HKEY_LOCAL_MACHINE\SOFTWARE\Xerox\Freeflow Accxes\Accxes Copy\Scanner
String Value: UseOldLedVals = 1
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Installation
FreeFlow Accxes Copy Touch
2. To begin scanner calibration, click [Normalise].
3. Follow the onscreen instructions for Normalise (Fig 1-13) and close the window
when complete.
Fig 1-13
4. Next, click [Stitch] and follow the onscreen instructions (Fig 1-14). Close the
window when complete.
Fig 1-14
5. When complete, close Scanner Properties to return to Settings.
6. Click [OK] to close Settings.
7. If you began calibration from the touchscreen UI, Manage Printers will
automatically be displayed. Click [Calibrate] in the lower left corner of Manage
Printers. This open the Accxes Copy interface.
OR
If you began calibration from the Accxes Copy application, you are already in the
Accxes Copy Interface.
The final task of the installation procedure is to calibrate the printers intended for use
with Accxes Copy Touch. This is explained in the next section of this chapter.
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Installation
Printer Calibration
Printer calibration is run from the Accxes Copy interface shown below (Fig 1-15):
Fig 1-15
Before you start calibration:
•
•
•
•
•
•
•
Ensure the printer is working correctly, with no copy quality issues.
It is strongly recommended that the printer is loaded with a good quality
coated media or better in order to appreciate the capabilities of the software.
Ensure the scanner is clean and calibrated.
Colour calibration must be performed for each printer, each Quality print
mode (E.g. Draft, Normal and Quality for the 7142) and for any change in
media type.
While calibrating, be sure to complete the current calibration process before
making any changes.
It is important to note that any calibration is relevant only for the currently
selected printer, the currently loaded media in the printer and the currently
selected Quality mode selected in the Accxes Copy interface.
Once complete, the correct calibration will automatically be applied to the
chosen printer and print mode displayed in the Accxes Copy Touch UI.
1. In Accxes Copy, ensure the required printer is selected from the Printer drop down
field in the lower right corner of the application.
2. In Accxes Copy, select the first print mode from the Quality drop down field.
3. From the Accxes Copy menu bar, click Options > Print Calibration Chart.
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Installation
FreeFlow Accxes Copy Touch
The appropriate calibration chart will print as shown by the examples below:
A2 Chart
A4 Chart
Note: For small format printers (A4 and A3), the A4 calibration chart will print. For
printers that support A2 sizes or larger, the A2 chart will print. A2 charts will provide
better accuracy for the calibration since they include a larger number of swatches.
Warning: Take care with higher quality inkjet print modes that may produce prints
which are not completely dry. Ensure prints are dry before feeding into the scanner.
4. Insert the first calibration print into the Xerox 7740 scanner, face up and justified
to the left. The document can be fed into the scanner either way round because
the Accxes Copy software will detect it accordingly.
5. The Accxes Copy Scan Interface will appear (Fig 1-16). By default it will be
configured for Colour and 300dpi. Resolution can be changed if desired but
300dpi is the recommended setting for the calibration.
6. In the Document Settings tab, ensure both Brightness and Contrast are set to 0;
Ensure Blackpoint is set to 0 and ensure Whitepoint is set to 100%.
7. To begin the scan, touch/click the start button:
Fig 1-16
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FreeFlow Accxes Copy Touch
Installation
8. Once the scan is complete, close the scan interface window.
9. Wait a few moments for the file to appear in the Accxes Copy window. (Increasing
the scan resolution, less RAM in the PC and/or a lower performance PC processor
will increase the delay before the scan file appears.)
10. Once the first scan is visible in the Accxes Copy interface, ensure that the print
mode settings in Accxes Copy are still the same as those used to produce the
calibration print.
11. From the Accxes Copy menu bar, click Options > Read Calibration Chart.
A status bar is displayed as the calibration is performed. The entire process may
take approximately one to two minutes or more depending upon scan resolution
and PC specification.
Once the Calibration is finished, under the Options menu of the Accxes Copy
interface, Use Calibration will be ticked. The view of the calibration chart may
also have significantly changed.
12. Repeat this procedure to calibrate each printer and Quality mode. When doing so,
ensure the correct image is selected within Accxes Copy before selecting, Read
Calibration. (The currently selected image is identified by a bold black box around
the preview in the left side of the Accxes Copy interface. If more than one image
is selected, click the required image again. New images appear at the top.)
If any calibration fails, read through the section entitled, Failed Calibration in the
chapter entitled, System Administration. Otherwise continue with step 12.
Warning: Take care with higher quality inkjet print modes that may produce prints
which are not completely dry. Ensure prints are dry before feeding into the scanner.
13. Once all the required print modes have been calibrated, close the Accxes Copy
interface.
14. If you began this procedure from the Accxes Copy Touch UI, you will be returned
to Manage Printers. Click [OK] to close Manage Printers. Following a short pause,
you will be returned to the Accxes Copy Touch UI.
OR
If you began this procedure from the Windows desktop, close Accxes Copy and
start Accxes Copy Touch from the shortcut on the desktop that was created
earlier.
The system is now installed, calibrated and ready for testing. Turn to the next chapter
entitled, User Interface to learn how to use the various functions within the Accxes
Copy Touch User Interface.
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FreeFlow Accxes Copy Touch User Guide
2 Accxes Copy Touch
User Interface
2
Overview
The Accxes Copy Touch system consists of a standard Xerox Multi-Function user
interface, which runs full screen on the Xerox touchscreen display along with function
keys at the bottom of the display.
The Accxes Copy Touch application is designed to provide a copy interface on a
dedicated PC. The start-up behaviour of the application depends upon whether the
system was configured for Copier or Workstation mode during the installation:
Copier mode
The Accxes Copy Touch application is
configured to launch at login. Exiting
the application will shut down the PC.
Workstation mode
The Accxes Copy Touch application
must be manually started from the
Windows operating system. Exiting the
application returns the user to the
Windows operating system.
This chapter explains Copy/Scan functions operated from the touchscreen and use of
the function keys below the touchscreen.
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User Interface
FreeFlow Accxes Copy Touch
Function Keys
Immediately below the Accxes Copy touchscreen are the function keys. The operation
of each key is explained below.
Services
Machine Info
Login/out
Language
Power Saver
Clear
1
2
3
4
5
6
Stop
7
Start
8
1 - Services
• When the user is operating in the Copy or Scan interface, the Services key returns
the user to the Services screen (Fig 2-1).
• From the Services screen, select Copy to enter copy functions or Scan to enter
scan to file functions. While a document is currently previewed in either function,
the operator can return to the Services screen by pressing the Services key and
switch between Copy and Scan without having to rescan the document.
Services screen
Fig 2-1
2-2
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
2 – Machine Info
•
Displays version information of the Accxes Copy Touch system. Touch the onscreen
to close the dialogue.
•
Touch the on-screen tick to save the current settings as defaults. Touch the onscreen tick to save current settings.
3 – Login/out
•
Copier mode – Exits the Accxes Copy Touch application and shuts down the PC.
•
Workstation mode – Exits the application and returns to the Windows operating
system.
4 – Language
• Displays the language selection screen.
•
Returns the user to the Windows operating system when the Accxes Copy system
has been configured for Copier mode during installation – The procedure is as
follows:
ƒ Press the Language function key
ƒ Touch [OK] in the top right corner of the touchscreen. The
Windows operating system will momentarily display and then
return to the Services screen.
ƒ Press the Language function key and touch [OK] – repeat five
times until Accxes Copy Touch finally closes and the user is
returned to the Windows operating system.
5 – Power Saver
This button is illuminated whenever there is power applied to the Touch Screen
monitor.
• Causes the PC to enter low power (Standby) mode.
•
When in low power mode, press button to reactivate the system.
6 – Clear
• When a scan preview is displayed, the Clear key clears the current scan preview.
•
Resets scan and copy functions to default.
7 – Stop
•
Stop the current operation.
8 – Start
•
•
If a preview is currently displayed (Sure Scan Mode) – press Start to print the copy
or save the scan. The top left corner of the touch screen will display a processing
message to confirm the activity – if not, press start again.
If no preview is currently displayed and a document is loaded in the scanner, press
Start to begin scanning.
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User Interface
FreeFlow Accxes Copy Touch
Copy screen
Touching Copy on the Services screen will open the Copy screen (Fig 2-2).
Copy screen
Fig 2-2
The Copy screen contains all the copy controls, which include copy count,
reduction/enlargement, original type, output size, destination printer and print quality.
When documents are inserted into the scanner, they will begin to scan automatically.
If the document was already inserted in the scanner before entering Copy or Scan
mode, press the green Start button on the UI to start scanning.
The functions within the Copy screen are explained in the following sections of this
chapter.
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FreeFlow Accxes Copy Touch
User Interface
Basic Copy tab
The Basic Copy tab contains the following copy functions:
Reduce/Enlarge
Default – Auto
When Auto is selected for both Reduction/Enlargement and Output Size, the copy will
print the same size as the original.
Users can select one of the reduction/enlargement presets or enter a
custom value via the buttons shown left.
Original Type
Four original types are available:
Lines / Text
1-bit monochrome mode. All data is either black or white with no dither pattern.
This mode offers the fastest scan speeds.
Once a document is scanned, adjustments must be made in the Image
Adjustment tab in order to enhance the document.
Scans made in Lines / Text cannot be changed to any other Original Type.
Text / Photo
1-bit monochrome mode with a dither pattern applied, which effectively creates a
4-bit screen pattern for simple greyscale representation.
Scans made in Text / Photo can be changed to Lines / Text. Changing the
original type will cause the document to automatically preview in the Preview tab
using the changed original type. It is important to then select the Image
Adjustment tab and make any required changes to enhance the document.
Grey Photo
8-bit greyscale mode.
Scans made in Grey / Photo can be changed to Text / Photo or Lines / Text.
Changing the original type will cause the document to automatically preview in
the Preview tab using the changed original type. It is important to then select the
Image Adjustment tab and make any required changes to enhance the
document.
Colour – Default
24-bit full colour mode.
Scans made in Colour can be changed to any other Original Type. Changing the
original type will cause the document to automatically preview in the Preview tab
using the changed original type. It is important to then select the Image
Adjustment tab and make any required changes to enhance the document.
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User Interface
FreeFlow Accxes Copy Touch
Output Size
Default – Auto
With Auto selected for both Output Size and Reduction/Enlargement, the copy will
print the same size as the original. When Reduction/Enlargement is left on Auto and
the Output size is changed, the copy size will automatically scale to the selected
output size.
The list of output print sizes will change according to the printer selected and
whatever print sizes were enabled when the printer was configured in the Manage
Printers window of the Accxes Copy Touch system.
Printer
Lists the printers configured for use within the Accxes Copy Touch system.
Quality
Lists the quality settings created per printer, when the printer was configured for use
within the Accxes Copy Touch system and calibrated.
The list of print quality settings will change according to the printer selected and the
quality setting will affect the automatic scan resolution: see Copy screen – Advanced
Setting tab.
Sure Scan
Default – Enabled
Sure Scan mode helps achieve the best results first time, minimising waste and paper
handling. Sure Scan can be disabled by un-checking the Sure Scan box.
Sure Scan provides maximum productivity by enabling the operator to scan the
document just once and then perform all or any one of the following:
•
•
•
•
•
Adjust image quality with on-screen preview of the entire scan
Print a sample copy at a smaller size before committing to all required copies
Print copies at various sizes, quality settings and on various printers
Create copies and save to file
No rescan is needed to perform any of the above tasks
With Sure Scan enabled, documents are scanned and previewed on-screen. Settings
can be changed as required.
To print a copy, press the green Start button. Alternatively, scanning the next
document will automatically print the currently previewed document at whatever
copy settings are currently selected.
The process of changing settings then pressing the green button can be repeated as
many times as required.
To clear the document from memory, press the yellow Clear button on the UI, or scan
the next document.
With Sure Scan disabled the system behaves like a traditional copier. Copies will be
sent to print immediately after scanning using whatever copy settings are currently
selected.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Copy screen – Image Adjustment tab
As a document is scanned or if a different original type is selected for a previously
scanned document, it will automatically preview in the Preview tab.
The image can then be adjusted using the settings available in the Image Adjustment
tab.
The controls available within the Image Adjustment tab will change according to the
Original Type used to scan the document. This section will explain the functions
available for each original type used to scan a document.
Lines / Text
1-bit monochrome mode. With Lines / Text original mode selected, the image
adjustment tab contains one adjustment (Fig 2-3):
Blackpoint – Move the slider to determine the amount of captured data is to be
converted to black.
When using Lines / Text, it is not unusual to find that the initial preview appears
blank. Increase the Blackpoint value until the level of detail required is clearly visible.
Fig 2-3
FreeFlow Accxes Copy Touch User Guide
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User Interface
FreeFlow Accxes Copy Touch
Text / Photo
1-bit monochrome mode with a dither pattern applied, which effectively creates a 4bit screen pattern for simple greyscale representation. With Text / Photo original
mode selected, the image adjustment tab contains two adjustments (Fig 2-4):
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-4
2-8
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Grey Photo
8-bit monochrome mode. With Grey Photo original mode selected, the image
adjustment tab contains four adjustments (Fig 2-5):
Brightness – Lighten and darken the entire image.
Contrast – Increase or decrease the definition between colours represented as
greyscale.
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-5
FreeFlow Accxes Copy Touch User Guide
2-9
User Interface
FreeFlow Accxes Copy Touch
Colour
24-bit full colour mode. With Colour original mode selected, the image adjustment
tab contains four adjustments (Fig 2-6):
Brightness – Lighten and darken the entire image.
Contrast – Increase or decrease the definition between colours.
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-6
2-10
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Copy screen – Advanced Settings tab
Defaults – Resolution: Auto and Scan Speed: 5
The Advanced Settings tab contains the adjustments for scanning resolution and
scanning speed (Fig 2-7). Changes to these settings must be made before scanning.
When scan resolution is set to Auto, the actual resolution is set according to the
Original Type and Quality modes selected for scanning the document:
Quality mode
Draft
Normal
Best
Default
Auto Scan resolution
200dpi
300dpi
600dpi
300dpi
The Quality modes listed are the names created as print modes when printers were
configured within the Accxes Copy Touch system. Any other name used for a quality
setting will automatically be set to 300dpi. Resolution can be changed manually by
moving the slider from 100 to 600dpi in 50dpi steps.
With scan speed set to 5, the scanner will automatically be set to the fastest speed
possible for the original type, quality and resolution selected.
Scanner speed can be reduced by moving the slider, which is helpful when handling
delicate documents.
Fig 2-7
FreeFlow Accxes Copy Touch User Guide
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User Interface
FreeFlow Accxes Copy Touch
Copy screen – Preview tab
The Preview tab is automatically displayed whenever a document is scanned and
whenever a different Original Type is selected for a currently scanned document.
Once a document is previewed, return to the Image Adjustment tab to make image
quality adjustments and/or return to the Copy tab to change copy options.
The width of the scanned document will automatically be detected and is identified
by two ruler lines drawn down the left and right side of the preview (Fig 2-8). If
required, the position of these rulers can be changed by touching the buttons at the
top of each ruler line and dragging left or right.
If the document is longer than shown in the preview, the image can be scrolled up
and down by touching the screen to the right of the image and dragging up and
down.
Fig 2-8
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Scan Screen
Touching Scan on the Services screen will open the Scan screen (Fig 2-9).
Scan screen
Fig 2-9
The Scan screen contains all the scan controls, which include reduction/enlargement,
original type, output size, scan destination, scan name and print quality.
When documents are inserted into the scanner, they will begin to scan automatically.
If the document was already inserted in the scanner before entering Copy or Scan
mode, press the green Start button on the UI to start scanning.
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User Interface
FreeFlow Accxes Copy Touch
Scan tab
The Scan tab contains the following scan functions:
Reduce/Enlarge
Default – Auto
When Auto is selected for both Reduction/Enlargement and Output Size, the physical
scan size will be the same size as the original.
Users can select one of the reduction/enlargement presets or enter a
custom value via the buttons shown left in order to scale the scan.
Original Type
Four original scan types are available:
Lines / Text
1-bit monochrome mode. All data is either black or white with no dither pattern.
This mode offers the fastest scan speeds.
Once a document is scanned, adjustments must be made in the Image
Adjustment tab in order to enhance the image before it is saved.
Scans made in Lines / Text cannot be changed to any other Original Type.
Text / Photo
1-bit monochrome mode with a dither pattern applied, which effectively creates a
4-bit screen pattern for simple greyscale representation.
Scans made in Text / Photo can be changed to Lines / Text. Changing the
original type will cause the document to automatically preview in the Preview tab
using the changed original type. It is important to then select the Image
Adjustment tab and make any required changes to enhance the scan.
Grey Photo
8-bit greyscale mode.
Scans made in Grey / Photo can be changed to Text / Photo or Lines / Text.
Changing the original type will cause the document to automatically preview in
the Preview tab using the changed original type. It is important to then select the
Image Adjustment tab and make any required changes to enhance the scan.
Colour – Default
24-bit full colour mode.
Scans made in Colour can be changed to any other Original Type. Changing the
original type will cause the document to automatically preview in the Preview tab
using the changed original type. It is important to then select the Image
Adjustment tab and make any required changes to enhance the scan.
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FreeFlow Accxes Copy Touch
User Interface
Output Size
Default – Auto
With Auto selected for both Output Size and Reduction/Enlargement, the scan will be
the same size as the original. When Reduction/Enlargement is left on Auto and the
Output size is changed, the physical scan size will automatically scale to the selected
output size.
Scan Destination
Lists the names of the scan destinations that were used when they were created
within the Manage Printers window.
Scan Name
Two scan name options are available: Auto and Name:
Auto – Scans will be numbered sequentially, beginning with the current date in reverse
in order to ensure each name is unique and so that files are correctly sorted in
Windows.
Name – An on-screen QWERTY keyboard will be displayed in order for the operator to
enter whatever name is required for the scanned document. If a manual keyboard is
connected, either can be used to enter the document name.
Quality
Lists the quality settings created per printer, when the printer was configured for use
within the Accxes Copy Touch system and calibrated.
The list of print quality settings will change according to the printer selected and the
quality setting will affect the automatic scan resolution: see Scan screen – Advanced
Setting tab.
Sure Scan
Default – Enabled
Sure Scan mode helps achieve the best results first time, minimising paper handling
and poor quality scans. Sure Scan is enabled by default, but can be disabled by unchecking the Sure Scan box.
Sure Scan provides maximum productivity by enabling the operator to scan the
document just once and then perform all or any one of the following:
•
•
•
•
Adjust image quality with on-screen preview of the entire scan
Print a sample copy at a smaller size before committing to save the scan
Save scans at various sizes, quality settings and on various printers
Save to file and create copies
FreeFlow Accxes Copy Touch User Guide
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User Interface
FreeFlow Accxes Copy Touch
Sure Scan – Contd.
•
No rescan is needed to perform any of the above tasks
With Sure Scan enabled, documents are scanned and previewed on-screen. Settings
can be changed as required.
To print or save a scan, press the green Start button. Alternatively, scanning the next
document will automatically save the currently previewed document at whatever scan
settings are currently selected.
The process of changing settings then pressing the green button can be repeated as
many times as required.
To clear the document from memory, press the yellow Clear button on the UI, or scan
the next document.
With Sure Scan disabled, documents will be saved immediately after scanning using
whatever scan settings are currently selected.
2-16
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Scan screen – Image Adjustment tab
As a document is scanned or if a different original type is selected for a previously
scanned document, it will automatically preview in the Preview tab.
The image can then be adjusted using the settings available in the Image Adjustment
tab.
The controls available within the Image Adjustment tab will change according to the
Original Type used to scan the document. This section will explain the functions
available for each original type used to scan a document.
Lines / Text
1-bit monochrome mode. With Lines / Text original mode selected, the image
adjustment tab contains one adjustment (Fig 2-10):
Blackpoint – Move the slider to determine the amount of captured data is to be
converted to black.
When using Lines / Text, it is not unusual to find that the initial preview appears
blank. Increase the Blackpoint value until the level of detail required is clearly visible.
Fig 2-10
FreeFlow Accxes Copy Touch User Guide
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User Interface
FreeFlow Accxes Copy Touch
Text / Photo
1-bit monochrome mode with a dither pattern applied, which effectively creates a 4bit screen pattern for simple greyscale representation. With Text / Photo original
mode selected, the image adjustment tab contains two adjustments (Fig 2-11):
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-11
2-18
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
User Interface
Grey Photo
8-bit monochrome mode. With Grey Photo original mode selected, the image
adjustment tab contains four adjustments (Fig 2-12):
Brightness – Lighten and darken the entire image.
Contrast – Increase or decrease the definition between colours represented as
greyscale.
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-12
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User Interface
FreeFlow Accxes Copy Touch
Colour
24-bit full colour mode. With Colour original mode selected, the image adjustment
tab contains four adjustments (Fig 2-13):
Brightness – Lighten and darken the entire image.
Contrast – Increase or decrease the definition between colours.
Blackpoint – Increase the value to improve black levels and darken shadow areas.
Whitepoint – Decrease this value to clean up background in order to produce a clean
white and lighten highlights.
Fig 2-13
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User Interface
Scan screen – Advanced Settings tab
Defaults – Resolution: Auto and Scan Speed: 5
The Advanced Settings tab contains the adjustments for scanning resolution and
scanning speed (Fig 2-14). Changes to these settings must be made before scanning.
When scan resolution is set to Auto, the actual resolution is set according to the
Original Type and Quality modes selected for scanning the document:
Quality mode
Draft
Normal
Best
Default
Auto Scan resolution
200dpi
300dpi
600dpi
300dpi
The Quality modes listed are the names created as print modes when printers were
configured within the Accxes Copy Touch system. Any other name used for a quality
setting will automatically be set to 300dpi. Resolution can be changed manually by
moving the slider from 100 to 600dpi in 50dpi steps.
With scan speed set to 5, the scanner will automatically be set to the fastest speed
possible for the original type, quality and resolution selected.
Scanner speed can be reduced by moving the slider, which is helpful when handling
delicate documents.
Fig 2-14
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User Interface
FreeFlow Accxes Copy Touch
Scan screen – Preview tab
The Preview tab is automatically displayed whenever a document is scanned and
whenever a different Original Type is selected for a currently scanned document.
Once a document is previewed, return to the Image Adjustment tab to make image
quality adjustments and/or return to the Copy tab to change copy options.
The width of the scanned document will automatically be detected and is identified
by two ruler lines drawn down the left and right side of the preview (Fig 2-15). If
required, the position of these rulers can be changed by touching the buttons at the
top of each ruler line and dragging left or right.
If the document is longer than shown in the preview, the image can be scrolled up
and down by touching the screen to the right of the image and dragging up and
down.
Fig 2-15
2-22
FreeFlow Accxes Copy Touch User Guide
3 System
Administration
3
Overview
Accxes Copy Touch System Administration covers the following activities:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Accxes Copy Touch System Overview
Re-licensing Accxes Copy in the event of a PC hardware failure
Accessing the Windows Operating System
Change Language
Touchscreen Calibration
Add, Edit or Remove a Printer
Add, Edit or Remove a Print Mode
Printer Colour Calibration
Failed Printer Colour Calibration
Accxes Copy Scan Interface
Accxes Copy Interface
Add, Edit or Remove a Scan Destination
Scanner calibration
Troubleshooting
Accxes Copy Touch System Overview
The Accxes Copy Touch System is comprised of the following:
•
•
•
•
Xerox 7740 scanner with stand and touchscreen monitor
Xerox Accxes Copy Touch software
PC used to host the Accxes Copy Touch software
Xerox 7142 printer (Or any other printer configured to work with the system)
The Accxes Copy Touch software has three distinct elements necessary for
configuration and use of the system. The following will help recognise each element
and understand its core function.
FreeFlow Accxes Copy Touch User Guide
3-1
System Administration
FreeFlow Accxes Copy Touch
Accxes Copy Touch User Interface
The main touchscreen interface used to access both Copy and Scan screens.
Accxes Copy interface
Used to perform printer colour calibration
Accxes Copy Scan interface
The scanning interface used to control scan settings during printer colour calibration
3-2
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
System Administration
Re-license Accxes Copy in the event of a
PC hardware failure
Note: License information for Accxes Copy Touch will be identified as Accxes Copy.
The same license is used for both elements of what is effectively the same software.
Accxes Copy Touch is the touchscreen element of the Accxes Copy software. Accxes
Copy is used to administer the Accxes Copy Touch software.
The Accxes Copy License is activated against the Host ID (mac address) of the PC
hosting Accxes Copy/Copy Touch. In the event of a PC hardware failure, a
replacement PC will have a different Host ID and therefore the existing license will no
longer be valid. In that event you may reset the license for a new PC and repeat this
for up to a maximum of two occasions.
In the event of a PC failure, first reinstall the software on a replacement PC, following
the installation instructions in this guide. As part of the installation procedure, follow
the same steps for licensing the software ---- First read the following additional
information:
To apply for a replacement license, you will need the initial Serial Number and
Activation code.
When entering the details into the Xerox Software Activation Portal (SWAP) website it
will recognise the fact that the license has already been redeemed. The website will
then offer the chance to download the original license or reset the license in the event
of a PC failure. Choose the reset option and continue licensing Accxes Copy as
explained in the chapter entitled, Installation.
Note: This procedure cannot be repeated more than twice.
In the event of any problems, please contact the Xerox Software Library:
[email protected]
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3-3
System Administration
FreeFlow Accxes Copy Touch
Accessing the Windows Operating
System
The method for accessing the Windows Operating System depends upon whether the
system was installed using Copier or Workstation mode.
If you do not know the mode used to install your Accxes Copy Touch system, press the
Login/Out function key below the touchscreen in order to view the warning message.
If the message indicates the system will be shut down, the system was installed using
Copier mode. Otherwise, the system was installed using Workstation mode. Having
identified the correct mode, follow the appropriate instructions that follow:
Workstation mode.
•
Press the Login/Out function key below the touchscreen.
•
Touch the on-screen tick to confirm logging out of the application.
You are then returned to the Windows operating system.
Copier mode
•
Press the Language function key below the touchscreen.
•
Touch [OK] in the top right corner of the touchscreen. The Windows operating
system will momentarily display and then return to the Services screen.
•
Press the Language function key and touch [OK] – repeat five times until
Accxes Copy Touch finally closes and the user is returned to the Windows
operating system.
Change Language
The installation of the Windows operating system should already have taken care of
the default language required for the PC hosting the Accxes Copy Touch system.
During the Accxes Copy software installation, the default language of the system will
have been selected.
The language used for the Accxes Copy Touch interface is changed by pressing the
Language function key below the touchscreen. Touch the required language and then
touch [OK] in the top right corner of the display.
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Touchscreen Calibration
The touchscreen is calibrated during the installation procedure. Calibration can also
be run again at any time from the Windows Operating System.
First, access the Windows operating system as explained in this chapter. Then access
the touchscreen calibration from:
Start > All Programs > Xerox > FreeFlow Accxes > Calibrate Touch Screen
First read through steps 1 and 2 below and then click [OK] to begin calibration
Step 1
Touch the screen to identify it as a touchscreen. If you have multiple monitors
connected, press space until this message is shown on the Xerox touchscreen.
Step 2
A red target is shown in the corner of the screen. Touch the centre of the target until
the circle completes. Repeat for each corner of the screen.
Note: Be sure to do this carefully in order to accurately calibrate the touchscreen.
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FreeFlow Accxes Copy Touch
Add, Edit or Remove a Printer
Printers used with the Accxes Copy Touch system are added, edited and removed via
the Manage Printers interface. The Manage Printers interface is automatically
accessed as part of the installation procedure. At any time following installation, users
can access the interface to add additional printers or remove existing printers.
This section explains adding, editing and removing a printer from an installed Accxes
Copy Touch system.
Before adding a printer
Xerox 7142 Printer
The 7142 printer driver is installed from the Manage Printers interface.
Third Party Printer
In order to use third party printers with Accxes Copy Touch, a Windows driver must
first be installed locally on the PC hosting Accxes Copy Touch. The printer driver must
be tested successfully with the printer(s) before proceeding.
First, access the Windows operating system (See the section in this chapter entitled,
Accessing the Windows Operating System), install a suitable printer driver and then
restart Accxes Copy Touch.
Accessing the Manage Printers interface
The method for accessing the Manage Printers interface depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Access Manage Printers from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
This will first display the Scanner Settings window. Touch [OK] to close the
Settings window and open the Manage Printers interface (Fig 3-1).
Access Manage Printers from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
3-6
From the menu bar of the Accxes Copy interface, select Options > Manage
Printers to open the Manage Printers interface (Fig 3-1).
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Fig 3-1
FreeFlow Accxes Copy Touch User Guide
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Add a 7142 Printer
1. From the Manage Printers interface, click [New] to open the Add Printer window
(Fig 3-2).
Fig 3-2
2. In the Name field enter ‘Xerox 7142’ (7142MFP installation only).
3. In the Type drop down field select ‘Xerox 7142’.
4. In the Printer field enter the TCP/IP address of the 7142 printer.
5. Click [Properties] to initiate installation of the 7142 printer driver. If a Windows
driver signing warning appears, select the option to install the driver anyway.
Following successful installation of the driver, Printer Properties is displayed (Fig 3-3)
with three predetermined Print Modes.
At any time, these print modes
can be:
Viewed/edited (Highlight and
click Edit)
Removed (Highlight and click
Remove)
New modes created (Click New).
There is no limit to how many
print modes can be created for
each printer in order to reflect
varying printer properties and
media types
Fig 3-3
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6. In Printer Properties, click [OK] to return to the Add Printer window.
7. In the Add Printer window, click [OK] to return to the Manage Printers window,
which will now display the installed 7142 printer and ROLL_A0 as shown below in
Fig 3-4:
If any other size media roll is installed on the 7142 printer, click [Add] to add the
new roll first (E.g. ROLL_A1) and then select ROLL_A0 and click [Remove].
Fig 3-4
8. Click [OK] to close the Manage Printers interface and restart Accxes Copy Touch
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FreeFlow Accxes Copy Touch
Add a Third Party Printer
In order to use third party printers with Accxes Copy Touch, a Windows driver must
first be installed locally on the PC hosting Accxes Copy Touch. The printer driver must
be tested successfully with the printer(s) before proceeding.
1. From the Manage Printers interface, click [New] under the Manage Printers field
to open the Add Printer window.
2. In the Name field enter a name to identify the printer.
3. In the Type drop down field select ‘Windows-GDI’.
4. In the Printer drop down field select the Windows printer driver installed for the
required printer.
5. Click [Properties] and ensure at least one default print mode is listed in Printer
Properties. If not create one by clicking [New].
6. Click [OK] to return to the Add Printer window and click [OK] to return to the
Manage Printers Window.
7. Alongside the Available Page Sizes field, click [Add] to add additional paper sizes
available on the printer (Fig 3-5). Highlight the additional sizes and click [OK].
Fig 3-5
8. Click [OK] to close the Manage Printers interface and restart Accxes Copy Touch.
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System Administration
Edit a Printer
1. From the Manage Printers interface, highlighted an existing printer and click [Edit]
to open the Add Printer window.
The Name field cannot be changed. The printer must be deleted and a new one
created.
Changes can be made to the Printer Type field, the printer listed in the Printer
field and printer Properties
2. When complete, click [OK] to close the Add Printer window and click [OK] to close
the Manage Printers interface and restart Accxes Copy Touch.
Remove a Printer
3. From the Manage Printers interface, highlighted the unwanted printer and click
[Delete].
4. Click [OK] to close the Manage Printers interface and restart Accxes Copy Touch.
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FreeFlow Accxes Copy Touch
Add, Edit or Remove a Print Mode
Print Modes determine the printing preferences that are available for specific printers
when making copies from Accxes Copy Touch. Print Modes are added, edited and
removed via the Manage Printers interface.
When a Xerox 7142 printer is configured within Accxes Copy, three print modes are
automatically created: Draft, Normal and Best.
When a third party printer is configured with Accxes Copy, a single print mode is
created: Default.
At any time following installation, users can access the Manage Printers interface to
add, edit and remove Print Modes as explained in this section. The first step is the
access the Manage Printers interface:
Accessing the Manage Printers interface
The method for accessing the Manage Printers interface depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Access Manage Printers from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
This will first display the Scanner Settings window. Touch [OK] to close the
Settings window and open the Manage Printers interface.
Access Manage Printers from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
3-12
From the menu bar of the Accxes Copy interface, select Options > Manage
Printers to open the Manage Printers interface.
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System Administration
Add a Print Mode
1. From the Manage Printers interface, highlight an existing printer and click [Edit] to
open the Add Printer window (Fig 3-6).
Fig 3-6
2. Click [Properties] to open Printer Properties (Fig 3-7).
3. In Printer Properties, click
[Add].
This opens the Windows
driver Printer Preferences.
Note: There is no limit to how
many Print Modes can be
created for each printer in
order to reflect varying
printer properties and media
types.
Fig 3-7
4. Make all required changes to the Printer Preferences and click [OK] to return to
Printer properties.
5. Click [OK] to close Printer Properties and return to Add Printer.
6. Click [OK] to close Add Printer and return to Manage Printers.
7. Perform colour calibration for the new Print Mode as explained in this chapter
before restarting Accxes Copy Touch.
8. Accxes Copy Touch will display all the Print Modes that have created for each
printer.
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Edit a Print Mode
1. From the Manage Printers interface, highlight an existing printer and click [Edit] to
open the Add Printer window (Fig 3-8).
Fig 3-8
2. Click [Properties] to open Printer Properties (Fig 3-9).
3. In Printer Properties,
highlight the Print Mode to
be edited and click [Edit].
This opens the Windows
driver Printer Preferences.
Fig 3-9
4. Make all required changes to the Printer Preferences and click [OK] to return to
Printer properties.
5. Click [OK] to close Printer Properties and return to Add Printer.
6. Click [OK] to close Add Printer and return to Manage Printers.
7. Perform colour calibration for the edited Print Mode as explained in this chapter
before restarting Accxes Copy Touch.
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Remove a Print Mode
1. From the Manage Printers interface, highlight an existing printer and click [Edit] to
open the Add Printer window (Fig 3-10).
Fig 3-10
2. Click [Properties] to open Printer Properties (Fig 3-11).
3. In Printer Properties,
highlight the unwanted Print
Mode and click [Remove].
Fig 3-11
4. Click [OK] to close Printer Properties and return to Add Printer.
5. Click [OK] to close Add Printer and return to Manage Printers.
6. Click [OK] to close Manage Printers and restart Accxes Copy Touch.
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FreeFlow Accxes Copy Touch
Printer Colour Calibration
Accxes Copy Touch uses closed loop colour calibration to provide the best possible
match from the scanned original to the copy output using various printers and print
modes. Whenever a new printer or print mode has been added, if an existing print
mode has been edited or if a different media is being used, a colour calibration must
be performed.
Note: It is important to note that a calibration is only relevant for the printer used to
make the calibration, the currently loaded media and the currently selected print
mode. Colour calibration must be performed for each available print mode. (E.g. Best,
Normal and Draft for the 7142) and any change in media type as backgrounds can
vary. Once completed, the correct calibration will automatically be applied for the
chosen print mode.
Printer Colour Calibration is covered as part of the installation procedure. At any time
following installation, users can access Printer Colour Calibration as explained in this
section.
Before starting calibration
•
•
•
•
Ensure the printer is working correctly, with no copy quality issues.
Ensure the printer is loaded with the media intended to be calibrated.
Ensure the scanner is clean and calibrated.
While calibrating, be sure to complete the current calibration process before
making any changes.
Accessing Printer Colour Calibration
The method for accessing Printer Colour Calibration depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Access Colour Calibration from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
•
This will first display the Scanner Settings window. Touch [OK] to close the
Settings window and open the Manage Printers interface.
•
In the lower left corner of the Manage Printers interface, click [Calibrate].
This opens the Accxes Copy interface from where colour calibration is performed.
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Access Colour Calibration from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
This opens the Accxes Copy interface from where colour calibration is performed.
Printer Colour Calibration
Printer calibration is run from the Accxes Copy interface shown below (Fig 3-12):
Fig 3-12
The Accxes Copy Interface is explained in more detail in the section entitled, Accxes
Copy Interface in this chapter.
1. In Accxes Copy, ensure the required printer is selected from the Printer drop down
field in the lower right corner of the application.
2. Select the un-calibrated Print Mode from the Quality drop down field.
3. From the Accxes Copy menu bar, click Options > Print Calibration Chart.
Note: For small format printers (A4 and A3), the A4 calibration chart will print. For
printers that support A2 sizes or larger, the A2 chart will print. A2 charts will provide
better accuracy for the calibration since they include a larger number of swatches.
Warning: Take care with higher quality inkjet print modes that may produce prints
which are not completely dry. Ensure prints are dry before feeding into the scanner.
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FreeFlow Accxes Copy Touch
The appropriate calibration chart will print as shown by the examples below:
A2 Chart
A4 Chart
4. Insert the first calibration print into the Xerox 7740 scanner, face up and justified
to the left. The document can be fed into the scanner either way round because
the Accxes Copy software will detect it accordingly.
5. The Accxes Copy Scan Interface will appear (Fig 3-13 – This interface is explained
in more detail in the section entitled, Accxes Copy Scan Interface in this
chapter). By default it will be configured for colour and 300dpi. Resolution can be
changed if desired but 300dpi is the recommended setting for the calibration.
6. In the Document Settings tab, ensure both Brightness and Contrast are set to 0;
Ensure Blackpoint is set to 0 and ensure Whitepoint is set to 100%.
7. To begin the scan, touch/click the start button:
Fig 3-13
8. Once the scan is complete, close the scan interface window.
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System Administration
9. Wait a few moments for the file to appear in the Accxes Copy window. (Increasing
the scan resolution, less RAM in the PC and/or a lower performance PC processor
will increase the delay before the scan file appears in the Accxes Copy interface.)
10. Once the first scan is visible in the Accxes Copy interface, ensure that the print
mode settings in Accxes Copy are still the same as those used to produce the
calibration print.
11. From the Accxes Copy menu bar, click Options > Read Calibration Chart.
You will see a status bar appear as the calibration is performed. The entire process
may take approximately one to two minutes or more depending upon scan
resolution and PC specification.
Once the Calibration is finished, under the Options menu of the Accxes Copy
interface, ‘Use Calibration’ will be ticked. The view of the calibration chart may
also have significantly changed.
12. Repeat this procedure to calibrate further printers and un-calibrated print modes.
When doing so, ensure the correct image is selected within Accxes Copy before
selecting Read Calibration. (The currently selected image is identified by a bold
black box around the preview in the left side of the Accxes Copy interface. If more
than one image is selected, click the required image again. New images appear at
the top.)
If any calibration fails, read through the section in this chapter entitled, Failed
Calibration.
13. Once all the required Print Modes have been calibrated, close the Accxes Copy
interface.
14. If you began this procedure from the Accxes Copy Touch UI, you will be returned
to the Manage Printers window. Click [OK] to close the Manage Printers window.
Following a short pause, you will be returned to the Accxes Copy Touch UI.
OR
If you began this procedure from the Windows desktop, close Accxes Copy and
start Accxes Copy Touch from the shortcut on the desktop that was created
earlier.
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FreeFlow Accxes Copy Touch
Failed Printer Colour Calibration
First Steps
•
If the A4 calibration chart does not print correctly on a small format printer, scan
a good quality A2 calibration chart and use this chart to read the calibration
against the small format printer.
•
If the calibration fails during the Read Calibration phase in Accxes Copy, scan the
calibration print again.
•
If the calibration still fails, reprint the calibration chart and scan the new
calibration print.
•
If the calibration chart in Accxes Copy UI appears skewed, distorted or blurred,
etc. check the calibration file. In order to do this, perform the following activities:
Check Calibration Chart
1. Leave the calibration process with the currently calibrated file in Accxes Copy
unchanged.
2. From the Windows operating system go to Start > Run
3. Enter %temp% and click [OK].
4. In the window that opens, navigate to the following directory and locate the file
called Last Calibration End.jpg:
Xerox FreeFlow Accxes > Xerox FreeFlow Accxes Copy > Last Calibration End.jpg
5. Double click the file in order to view the image.
6. Check that the file views as shown in the example fig 3-14.
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Fig 3-14
While viewing the large black border, check that the image is not skewed and check
that all white areas outside of the border have been cropped.
7. If the image does not view as shown in this example or if in any doubt, repeat the
scan and ensure the new scanned image is highlighted when selecting Read
Calibration in the Options menu.
8. If the calibration chart being scanned was printed with nozzles missing, lines,
skewed or unwanted ink marks inside and/or outside the black border perform the
following:
•
•
•
•
Ensure the printer is printing correctly, clean as required and repeat the calibration
print
Scan in the new printed image
Highlight the new image
Select Read Calibration from the Options menu to complete a new calibration.
Note: when performing a new ‘Read Calibration’, it will replace any existing
calibration file for the currently selected printer and print mode.
Note: Colour calibration does not guarantee absolute colour fidelity. Colour
accuracy/quality is directly affected by the media type loaded in the printer, print
mode options and colour adjustment settings used within the Accxes Copy Touch
UI. Experimentation will be required to obtain the best results.
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Accxes Copy Scan Interface
The Accxes Copy Scan Interface is used to determine the scan settings used when
scanning calibration charts as part of the Printer Colour Calibration procedure.
By default, these scan settings are colour, 300dpi. In order to perform colour
calibration, the scan mode must be left in colour. Resolution can be changed if desired
but 300dpi is the recommended setting for the calibration. It is not recommended to
reduce the resolution for calibration scans.
Beginning from the Accxes Copy interface, once a document is inserted into the
scanner, the Accxes Copy Scan interface will open automatically. Note this does not
happen from Accxes Copy Touch – only from Accxes Copy during printer calibration.
The Accxes Copy Scan Interface is explained below:
Document Type
Examples
Document Type
Selector
Scanner Status
Icon
Start/Stop
Hide controls.
Scan Resolution
and Speed.
Auto Width
Left Hand Edge
Selection
Right Hand Edge
Selection
Fixed Width
Size Series
Selection
Real Time Scan
Preview
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Scan Settings
The default scan settings are set to Colour, 300dpi and fastest scan speed. These are
the optimal settings for scanning colour calibration charts.
Colour must be used, but resolution can be adjusted if required and speed reduced to
safely handle fragile media.
Scan setting are explained as follows:
Resolution
Scan resolution can be set between 100dpi and
600dpi in 50dpi steps.
Colour scans at 600dpi create very large files.
Resolution settings between 200 and 300dpi is
recommended for most applications.
Scan Speed
Scan Speed controls the speed the paper moves
through the scanner. Colour scans will always be
around 1/3 of the speed of monochrome scans.
5 is fastest, 1 slowest.
Reduce the speed for enhanced quality and/or
delicate documents.
At the highest speed the scanner may stop and start during the scan. This behaviour is
normal and can be minimised by closing other programs and or upgrading the
processor and memory in the PC used for scanning.
Document Settings – Printer Calibration Settings
To ensure calibration prints are scanned correctly, ensure the Document Settings are
configured as follows (Note: Image below does NOT display calibration settings):
•
•
•
•
Brightness
Contrast
Blackpoint
Whitepoint
0%
0%
0%
100%
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Accxes Copy Interface
The Accxes Copy Interface (Fig 3-15), is used to perform printer colour calibration.
This section provides a brief overview of the Accxes Copy interface.
•
Print and Read Calibration is available from the Options menu from the Accxes
Copy Main Menu.
•
The printer and quality print mode used to print and read the calibration is
selected in the lower right corner of the Accxes Copy application.
•
Scans obtained via the Accxes Copy Scan interface appear in the Preview Pane.
•
The currently selected scanned image is highlighted by a bold black box in the
Preview Pane.
•
The currently selected image in the preview pane (Surrounded by bold black box)
is displayed in the Main View of the application.
•
The currently selected document can be deleted by using the Remove button at
the bottom of the Preview pane.
Accxes Copy Main Menu
Currently
selected
image
Main View of
currently
selected image
Preview Pane
displaying
currently
scanned
documents
Add or remove
documents. Removing
documents also
deletes them from the
scan system
Selected Printer
& Print Mode
Fig 3-15
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Add, Edit or Remove a Scan Destination
Scan Destinations determine the scan to file format, the location where scanned
images are saved and the name displayed in the Scan screen of the Accxes Copy
Touch user interface. Scan Destinations are added, edited and removed via the
Manage Printers interface.
The installation instructions include configuration of two scan destinations for saving
TIFF and PDF files on the local PC hosting Accxes Copy Touch.
At any time following installation, users can access the Manage Printers interface to
add, edit and remove Scan Destinations as explained in this section. The first step is
the access the Manage Printers interface:
Accessing the Manage Printers interface
The method for accessing the Manage Printers interface depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Access Manage Printers from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
This will first display the Scanner Settings window. Touch [OK] to close the
Settings window and open the Manage Printers interface.
Access Manage Printers from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
From the menu bar of the Accxes Copy interface, select Options > Manage
Printers to open the Manage Printers interface.
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Add a Scan Destination
Scan destinations can be added in order to save scans to alternative locations.
1. From the Manage Printers interface and below the Scan Destinations field, click
[New] to open Scan Folder (Fig 3-16).
Fig 3-16
2. In the Name field, enter a short name that will be displayed in Accxes Copy Touch
and identifies the file format and the location of the saved file. E.g. PDF Local PC
3. Alongside the Folder field, click the browse button to select/create a folder or
mapped network drive in which to deposit the scanned images. Ensure this
matches the name chosen above.
4. In the Format drop down field select the file format to required and ensure it
matches the name chosen above.
5. Click [OK] to return to the Manage Printers window.
6. Repeat the above steps in order to create any other scan destinations to identify
other locations and file formats for both TIFF and PDF file formats.
7. Click [OK] to close Scan Folder and return to the Manage Printers interface.
If you began this procedure from the Accxes Copy Touch UI, close the Manage
Printers interface and Accxes Copy Touch will restart automatically.
OR
If you began this procedure from the Windows desktop, close the Manage Printers
interface, close Accxes Copy and manually restart Accxes Copy Touch.
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Edit a Scan Destination
Scan destinations can be edited to change the name location or file format.
1. From the Manage Printers interface and in the Scan Destinations field, highlight
an existing scan destination and below the Scan Destinations field, click [Edit] to
open Scan Folder (Fig 3-17).
Fig 3-17
2. Make changes to any of the fields for Name, Folder and/or Format.
3. When finished, click [OK] to return to the Manage Printers window.
4. Click [OK] to close Scan Folder and return to the Manage Printers interface.
If you began this procedure from the Accxes Copy Touch UI, close the Manage
Printers interface and Accxes Copy Touch will restart automatically.
OR
If you began this procedure from the Windows desktop, close the Manage Printers
interface, close Accxes Copy and manually restart Accxes Copy Touch.
Remove a Scan Destination
1. From the Manage Printers interface and in the Scan Destinations field, highlight
an unwanted scan destination and below the Scan Destinations field, click
[Delete].
If you began this procedure from the Accxes Copy Touch UI, close the Manage
Printers interface and Accxes Copy Touch will restart automatically.
OR
If you began this procedure from the Windows desktop, close the Manage Printers
interface, close Accxes Copy and manually restart Accxes Copy Touch.
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Scanner Calibration
Scanner Calibration is covered as part of the installation procedure. At any time
following installation, users can access Scanner Calibration as explained in this
section.
It is important to perform scanner calibration whenever it appears that copy/scan
quality has degraded.
Before starting calibration
•
Ensure the scanner is working correctly and is clean, with no copy quality
issues.
Accessing Scanner Calibration
The method for accessing Scanner Colour Calibration depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Start calibration from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
The Settings window is displayed (Fig 3-18) where the Xerox 7740 is identified.
Proceed with the calibration overleaf.
Start calibration from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
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From the menu bar of the Accxes Copy interface, select Options > Settings to
open the Settings window (Fig 3-18). Proceed with the calibration overleaf.
FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
System Administration
Fig 3-18
1. In the Settings window, click [Properties] to access Xerox Scanner Properties (Fig
3-19).
Fig 3-19
The Xerox Scanner Properties window displays the tools required for performing
scanner Normalisation, Stitch and Update Firmware.
Note: The Update Firmware button will only appear if the scanner firmware is older
than the firmware supplied with the Accxes Copy Touch installation software. If this is
the case, the firmware must be updated before continuing with the scanner
calibration. Click [Update Firmware] to automatically update the scanner firmware.
Once complete, you will be advised to switch the scanner off and on again. This must
be done before continuing with the scanner calibration.
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System Administration
FreeFlow Accxes Copy Touch
Normalisation and Stitch must be performed at any new installation, whenever new
scanner firmware has been installed and at any time when the scanner is not
producing satisfactory quality scans.
IMPORTANT NOTE 1:
As of Accxes Copy v1.5.100 and Accxes Indexer v1.5.48 the normalisation process is
different to that on an Accxes Controller. Therefore you must perform a normalisation
in Accxes Copy when moving a scanner that has been used with an Accxes Controller.
You must also perform normalisation on an Accxes Controller when moving a scanner
that has been used with Accxes Copy/Indexer.
IMPORTANT NOTE 2:
From September 2011, Xerox 7740 Scanners included a new illumination source. The
normalisation process from version 1.8 has changed to support this. The new settings
should also work with older scanners; however in case of problems (appearance of
vertical stripes when scanning) this can be overridden by setting the following value in
the windows registry:
Key: HKEY_LOCAL_MACHINE\SOFTWARE\Xerox\Freeflow Accxes\Accxes Copy\Scanner
String Value: UseOldLedVals = 1
2. To begin scanner calibration, click [Normalise].
3. Follow the onscreen instructions for Normalise (Fig 3-20) and close the window
when complete.
Fig 3-20
4. Next, click [Stitch] and follow the onscreen instructions (Fig 3-21). Close the
window when complete.
Fig 3-21
3-30
FreeFlow Accxes Copy Touch User Guide
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System Administration
5. When complete, close the Scanner Properties Window to return to the Settings
window.
6. Click [OK] in the Settings window.
If you started calibration from the Accxes Copy Touch UI, the Manage Printers
interface will automatically be displayed. Click [OK] to close Manage Printers and
Accxes Copy Touch will restart automatically.
OR
If you began this procedure from the Windows desktop, close Accxes Copy and
manually restart Accxes Copy Touch.
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System Administration
FreeFlow Accxes Copy Touch
Troubleshooting
In the event of a problem with the Accxes Copy Touch software and/or touchscreen
user interface, please place a call for service.
Please ensure you have identified and noted when faults occur, along with any error
messages.
In response to a call for service, specific log files may be requested and in some
instances remote assistance may be offered.
The following information identifies the following:
•
•
Capture the Log Files
Remote Assistance
Capture the Log Files
Capture the Accxes Copy Touch Software Log
1. Close Accxes Copy Touch and return to the Windows operating system as follows:
Workstation mode: Press the Login/Out function key below the touchscreen and
select onscreen tick to confirm.
Copier mode: Press Language function key below the touchscreen and select [OK}
displayed in the top right corner of the touchscreen.
The Windows operating system will momentarily appear and then return to the
Accxes Copy Touch Services screen.
Repeat Language key and select [OK] onscreen a further five times until finally
returned to the Windows operating system.
2. Locate the executable file for Accxes Copy Touch found at:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy Touch
3. Right click Accxes Copy Touch and select:
Send to > Desktop (create shortcut)
4. Locate the shortcut on the Desktop.
5. Right click the shortcut and select Properties
6. Select the Target field of the Properties window – Be careful not to delete any of
the existing text, including the quotes.
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FreeFlow Accxes Copy Touch
System Administration
7. At the end of all the text in the Target field, add: -d (space -d)
Examples:
Accxes Copy Touch installed in Workstation mode – the target field will look as
follows:
"C:\Program Files\Xerox\FreeFlow Accxes\Accxes Copy\FFAcopy.exe" NOSHUTDOWN -min -smc -d
Accxes Copy Touch installed in Copier mode – the target field will look as follows:
“C:\Program Files\Xerox\FreeFlow Accxes\Accxes Copy\FFAcopy.exe” -d
8. Click [OK] to close the Properties window.
9. Double-click the desktop shortcut in order to restart Accxes Copy Touch.
10. Use the software as normal until the fault exhibits.
11. Return to the Windows operating system as described in step 1 of this procedure.
12. From the Windows desktop, click Start
13. In the Search programs and files field, enter: %temp%
14. Click search or press enter on your keyboard.
15. In the Window that opens, navigate to the following directory:
Xerox > FreeFlow Accxes > AccxesScan
16. Depending upon the activity before capturing the log files, there will be either one
or two log files called:
Accxesscan.log
Accxespoll.log
(Note: the file extensions may not be visible according to how the operating
system is configured.)
17. Copy the log(s) to another location where they can be saved and sent to a support
representative.
18. Close the temp directory
19. Remove the text -d from shortcut created earlier
20. Restart Accxes Copy Touch normally.
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FreeFlow Accxes Copy Touch
Capture the Touchscreen UI Log
1. Close Accxes Copy Touch and return to the Windows operating system as follows:
Workstation mode: Press the Login/Out function key below the touchscreen and
select onscreen tick to confirm.
Copier mode: Press Language function key below the touchscreen and select [OK}
displayed in the top right corner of the touchscreen.
The Windows operating system will momentarily appear and then return to the
Accxes Copy Touch Services screen.
Repeat Language key and select [OK] onscreen a further five times until finally
returned to the Windows operating system.
2. From the Windows desktop click Start
3. In the Search programs and files field, enter: services.msc
4. Click search or press enter on your keyboard to open Services (Fig 3-22).
Fig 3-22
5. Locate the service called, Xerox Accxes UI (Shown highlighted above) and double
click to open it.
6. Remove the USB cable plugged into the back of the touchscreen monitor
7. In the Xerox Accxes UI properties window, click [Stop] to stop the service
8. In the Start parameters field, enter: /LOG
9. Plug the USB cable back in the touchscreen monitor
10. In the Xerox Accxes UI properties window, click [Start] in order to start the service
11. Restart Accxes Copy Touch and perform the activities using the screen and/or
function keys that exhibited the fault
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
System Administration
12. Return to the Windows operating system as described in step 1 of this procedure.
13. From the Windows desktop, click Start
14. Right click Computer and from the menu that displays, select Manage to open
Computer Management
15. In the left pane of Computer
Management, select the Event Viewer (Fig
3-23)
Fig 3-23
16. In the Log Summary that displays (Lower centre of Computer Management)
select Application (Fig 3-24)
Fig 3-24
17. In the right pane of Computer
Management, select View events in this log
(Fig 3-25).
In the centre of Computer Management,
the view lists the events related to the
touchscreen user interface.
Fig 3-25
FreeFlow Accxes Copy Touch User Guide
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System Administration
FreeFlow Accxes Copy Touch
18. In the right pane of Computer Management, select Save All Events As… (Fig 326)
Fig 3-26
19. In the Save As window, select Desktop
20. Name the file, ‘UI log’ and click [Save]
21. In the Display Information window that pops up, click [OK] to ignore it.
22. Close Computer Management
23. Close Services (The /LOG reference will be removed automatically)
24. Restart Accxes Copy Touch normally.
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FreeFlow Accxes Copy Touch User Guide
FreeFlow Accxes Copy Touch
System Administration
Remote Assistance
The Xerox software support helpdesk may wish to arrange a remote support session.
Whether remote support is offered or not, please ensure the details of any errors as
well as the log files are captured.
Upon placing a service call, the problem may be passed to a software support analyst,
who may discuss with the customer contact, the option of remote support. In that
event, a unique PIN number will be provided. This number must be entered into the
system in order to begin the session. This is explained as follows:
The method for entering the remote support log number depends upon whether the
Accxes Copy Touch UI is launched or not. See both options explained below and
choose the correct one according to whether the Accxes Copy Touch UI is displayed:
Initiate Remote Support from the Accxes Copy Touch UI
•
With Accxes Copy Touch started, look to the function keys below the touchscreen.
Press the Login/Logout button (Ignore the warning to exit the program) and then
immediately press the Services button.
This will first display the Scanner Settings window. Touch [OK] to close Settings
and open the Manage Printers interface. Continue with accessing remote support.
Initiate Remote Support from the Windows desktop
•
Open the Accxes Copy interface (Not Accxes Copy Touch) from:
Start > All Programs > Xerox > FreeFlow Accxes > Accxes Copy
•
From the Accxes Copy interface menu, select Options > Manage Printers to open
the Manage Printers interface. Continue with accessing remote support.
Accessing Remote Support
1. In the lower left corner of the Manage Printers interface, click [Support] to open
the Support PIN window (Fig 3-24).
2. Enter the PIN number provided by the support representative and click [OK] to
begin.
Fig 3-24
3. Accept/Confirm all on-screen messages to allow the support representative to
connect and as required, take control of the desktop.
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FreeFlow Accxes Copy Touch User Guide
4
4 Index
A Accxes Copy Interface, 3-24
Accxes Copy Scan Interface
Overview, 3-22
Printer Calibration Settings, 3-23
Scan Resolution, 3-23
Scan Speed, 3-23
Accxes Copy Touch
Copy Overview, x
Introduction, vii
Overview, viii
PC Specifications, ix
Print Overview, x
Scan Overview, x
Software Download Website, vii, 1-1
Xerox 7142 MFP Configuration, ix
C Copy Original Type
Colour, 2-5
Colour - Adjust Blackpoint, 2-10
Colour - Adjust Brightness, 2-10
Colour - Adjust Contrast, 2-10
Colour - Adjust Whitepoint, 2-10
Grey Photo, 2-5
Grey Photo - Adjust Blackpoint, 2-9
Grey Photo - Adjust Brightness, 2-9
Grey Photo - Adjust Contrast, 2-9
Grey Photo - Adjust Whitepoint, 2-9
Lines/Text, 2-5
Lines/Text - Adjust Blackpoint, 2-7
Text/Photo, 2-5
Text/Photo - Adjust Blackpoint, 2-8
Text/Photo - Adjust Whitepoint, 2-8
Copy Screen
Introduction, 2-4
Output Copy Size, 2-6
Preview tab, 2-12
Print Quality Modes, 2-6
Reduce/Enlarge, 2-5
Scan Resolution, 2-11
Scan Speed, 2-11
Select Printer, 2-6
Sure Scan, 2-6
F Function Keys
Clear, 2-3
Language, 2-3
Login/Out, 2-3
Machine Info, 2-3
Power, 2-3
Services, 2-2
Start, 2-3
Stop, 2-3
I Installation
Accxes Copy Only, 1-3
Activating Accxes Copy, 1-6
Calibrate Touchscreen, 1-14
Copier Mode, 1-3
Installation Modes, 1-2
Installation Procedure - See Prerequisites, 1-2
License Accxes Copy, 1-5
Manage Printers Interface, 1-8
Prerequisites, 1-1
Printer Colour Calibration, 1-19
Scan Destinations, 1-12
Scanner Calibration, 1-16
Scanner Settings, 1-7, 1-16
Settings Window, 1-7
Third Party Printer Configuration, 1-11
Workstation Mode, 1-3
Xerox 7142 Printer Configuration, 1-9
L License
Activating Accxes Copy, 1-6
License Accxes Copy, 1-5
License Website, 1-5
License Window, 1-4
Replace License after a PC Hardware Failure,
3-3
P Print Quality Mode
Access Print Modes from Accxes Copy Touch
UI, 3-12
Access Print Modes from the Windows
Desktop, 3-12
Add a Print Mode, 3-13
FreeFlow Accxes Copy Touch User Guide
4-1
Index
FreeFlow Accxes Copy Touch
Edit a Print Mode, 3-14
Remove a Print Mode, 3-15
Xerox 7142 Print Quality Modes, 1-9
Printer
Access from Accxes Copy Touch UI, 3-6
Access from Windows Desktop, 3-6
Add a Third Party Printer, 1-11, 3-10
Add a Xerox 7142 Printer, 1-9, 3-8
Edit an existing Printer, 3-11
Important Information before Adding a
Printer, 3-6
Remove a Printer, 3-11
Printer Colour Calibration, 1-19, 3-16
Access from Accxes Copy Touch UI, 3-16
Access from the Windows Desktop, 3-17
S Scan Destination
Access from Accxes Copy Touch UI, 3-25
Access from Windows Desktop, 3-25
Add a Scan Destination, 3-26
Edit a Scan Destination, 3-27
Remove a Scan Destination, 3-27
Scan Original Type
Colour, 2-14
Colour - Adjust Blackpoint, 2-20
Colour - Adjust Brightness, 2-20
Colour - Adjust Contrast, 2-20
Colour - Adjust Whitepoint, 2-20
Grey Photo, 2-14
Grey Photo - Adjust Blackpoint, 2-19
Grey Photo - Adjust Brightness, 2-19
Grey Photo - Adjust Contrast, 2-19
Grey Photo - Adjust Whitepoint, 2-19
Lines/Text, 2-14
Lines/Text - Adjust Blackpoint, 2-17
Text/Photo, 2-14
Text/Photo - Adjust Blackpoint, 2-18
Text/Photo - Adjust Whitepoint, 2-18
Scan Screen
Advanced Setting tab, 2-21
Introduction, 2-13
4-2
Preview tab, 2-22
Quality Options, 2-15
Reduce/Enlarge, 2-14
Scan Destination, 2-15
Scan Name - Auto, 2-15
Scan Name - Manual Entry, 2-15
Scan Output Size, 2-15
Scan Resolution, 2-21
Scan Speed, 2-21
Sure Scan, 2-15
Scanner
Update Firmware, 1-17, 3-29
Scanner Calibration, 1-16, 3-28
Access from Accxes Copy Touch UI, 1-16, 328
Access from Windows Desktop, 1-16, 3-28
Normalize, 1-18, 3-30
Stitch, 1-18, 3-30
T Touchscreen UI
Calibrate Touchscreen, 1-14, 3-5
Change Language, 3-4
Copier Mode, 2-1
Function Keys, 2-2
Overview, 2-1
Overview of Software Interface, 3-1
Workstation Mode, 2-1
Troubleshooting
Capture the Accxes Copy Touch Software
Log, 3-32
Capture Touchscreen Log, 3-34
Failed Printer Colour Calibration, 3-20
Remote Assistance, 3-37
W Windows Desktop
Access from Copier Mode, 3-4
Access from Workstation Mode, 2-3, 3-4
Access using the Language Function Key, 2-3
FreeFlow Accxes Copy Touch User Guide
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