Sony PCV-RS700C User's Guide

Sony PCV-RS700C User's Guide
Welcome
Thank you for purchasing a Sony VAIO® computer! Your new computer is a superb blend of high technology and easy-to-use
functionality. The information provided here is designed to help you to become familiar with the hardware and software
programs included with your computer.

View the Electronic Flyer, which provides updates and supplemental information about your computer.

Go to the Sony online support Web site, to view the VAIO® Computer Specifications, which lists your computer's
hardware specifications and preinstalled software information.

For information about the Sony software preinstalled on your computer, click Start in the Windows ® taskbar, and
then click Welcome to VAIO life.
Page 1
Getting Started
Congratulations on your purchase of the Sony VAIO® computer! Your new, high-performance, multimedia computer combines
state-of-the-art computer functionality with the latest audio, video and information technology features.

Unpacking Your Computer

Planning an Ergonomic Work Space
Page 2
Unpacking Your Computer
Your computer may not be supplied with all of the accessories shown, depending on the system configuration purchased.
For details on the accessories supplied with your computer, go to http://www.sony.com/pcsupport, to view the online
specifications sheet.
Your VAIO® computer is not supplied with System or Application Recovery CDs. Use the VAIO Recovery utility to recover
your computer's operating system and preinstalled software.
Com puter and supplied accessories
* This item is not supplied with all VAIO® computer models.
Giga Pocket Personal Video Recorder accessories
(For m odels equipped with Giga Pocket features)
Online Documentation

VAIO® Com puter User Guide — Contains information on the hardware and preinstalled software programs included
with your system.
To access the online manual:
1.
Click Start in the Windows taskbar, then click Help and Support.
2.
From the VAIO Help And Support Center menu, click VAIO User Guide.
Page 3

Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO
computer.
To view the online specifications sheet:

1.
Connect to the Internet.
2.
Go to the Sony online support Web site at http://www.sony.com/pcsupport.
3.
Click the Documentation button and follow the on-screen instructions to locate your model's
specifications sheet.
VAIO® Software — Provides specific information on the preinstalled software on your computer.
To access this online software information:
1.
Click Start in the Windows ® taskbar.
2.
Click Welcome to VAIO life.
Hard Disk Drive Recovery
Your computer is equipped with the VAIO Recovery Wizard, a utility program that recovers your computer's operating
system and preinstalled software.
For online information about hard disk recovery:
1.
Click Start in the Windows ® taskbar, then click Help and Support.
2.
From the VAIO Help And Support Center menu, click VAIO Recovery Options.
You can create a VAIO Recovery Media Kit using CD-R, single layer DVD+R, or single layer DVD-R media on VAIO
computers equipped with the appropriate optical drive (a CD-RW, DVD-RW, or DVD±RW drive).
DVD+RW, DVD-RW, double layer DVD+R, and double layer DVD-R media (when it becomes available) cannot be used to
create a VAIO Recovery Media Kit.
Other
A software library, containing the Microsoft® software and Sony® end-user license agreements.
Page 4
Planning an Ergonomic Work Space
Before you set up your new computer, find the best location for your new computer and plan your work space. There are
several ergonomic factors to consider when you arrange your work space:

Stable work surface — Use a stable work surface large enough to support the computer and other peripheral
equipment.

Ventilation — Leave at least eight inches of space on the left and back sides of your computer to enable proper
ventilation.

Placement of the keyboard, mouse, and other input devices — Place your keyboard, mouse, and other input
devices so that your arms and hands are in a relaxed, comfortable position. The keyboard should be directly in front
of you. Adjust the level of the keyboard so that your lower arms are parallel to the floor. Keep your wrists in a
relaxed position when you are using the keyboard — not angled up or down. Use the palmrest briefly, for resting.
While typing, never use the palmrest or rest your hands on the table. Position the mouse at the same level as the
keyboard. Hold the mouse with a relaxed hand, and use your whole arm to move it. Take breaks during sessions
with your computer. Excessive use of the mouse or a joystick may strain muscles or tendons.

Furniture and posture — Sit in a chair with good back support and armrests. Adjust the level of the chair so your
feet are flat on the floor. A footrest may make you more comfortable. Sit with relaxed, upright posture — avoid
slouching forward or leaning far backward.

Viewing angle of the display — Position the display 18 to 26 inches directly in front of you, with the top of the
screen at or a little below eye level. Use the display's tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by placing the display in the proper position.

Lighting — Choose a location where windows and lights do not create glare and reflection on the display. Use
indirect lighting to avoid bright spots on the display. You can also purchase accessories for your display that help
reduce glare. Proper lighting adds to your comfort and work effectiveness.
Page 5
Locating Controls And Ports
This section is intended to familiarize you with the controls, ports and jacks on your computer. Your computer may not be
equipped with all of these hardware features, and the location of the controls, ports, and jacks may vary from the
illustrations shown in this section. See the specifications sheet for your computer on the Sony online support Web site at
http://www.sony.com/pcsupport.

About the Front Panel

About the Back Panel

About the Keyboard

About the Remote Control

About the i.LINK Port
Page 6
About the Front Panel
The front panel of your VAIO® Computer enables access to drives, memory card readers, ports and jacks that enable you to
connect compatible peripheral devices.Your computer may not be equipped with all of these hardware features or
accessories. The location of the controls, ports, and jacks may vary from the illustrations shown in this section.
Front panel
1
Optical drive 1
See the online specifications sheet for optical drive information.
2
Optical drive 2
See the online specifications sheet for optical drive information.
3
Floppy disk drive
Reads and writes data from and to a 3.5-inch floppy disk.
4
Floppy disk drive access indicator
Light is green while reading and writing data from and to a floppy disk.
5
Power button
The power button turns the computer on/off.
Page 7
6
Standby indicator
Light is amber when the computer is in Stand by mode.
7
xD-Picture Card
memory card reader
Reads and writes data from and to xD-Picture Card media.
8
CompactFlash® and Microdrive
memory card reader
Reads and writes data from and to CompactFlash and Microdrive media.
9
Media access indicator1
Light is amber when reading or writing data
10
S-video In jack2
Connection for an S-video cable (optional).
Composite video In jack2
Connection for a video cable (optional).
Composite audio L In jack2
Connection for an audio cable (optional).
Composite audio R In jack2
Connection for an audio cable (optional).
11
Optical drive 1 eject button
Ejects a disc from Optical drive 1.
12
Optical drive 2 eject button
Ejects a disc from Optical drive 2.
13
Floppy disk eject button
Ejects a floppy disk.
14
Power indicator (VAIO)
Light is blue when the computer is on. The light turns off when the computer is in Standby mode or turned off.
Page 8
15
Hard disk drive and optical disc drive access indicator
Light is amber while reading and writing data.
16
Memory Stick® memory card reader
Reads and writes data from and to Memory Stick®, Memory Stick Pro
17
Secure Digital (SD)/MultiMediaCard
, and Memory Stick Duo
(MMC) memory card reader
Reads and writes data from and to a Secure Digital (SD) or MultiMediaCard
18
media.
(MMC).
Universal Serial Bus (USB 2.0) ports3
Connections for compatible high/full/low-speed USB devices.
19
i.LINK 4-pin S400 port (IEEE 1394)
Connection for a compatible digital device.
T he media ac c es s indic ator lights when reading or writing data with the Sec ure Digital (SD), M emory Stic k ®, xD-P ic ture C ard , or C ompac tFlas h®
/M ic rodrive s lots .
1
2
N ot available on all models . See your online s pec ific ations s heet for details .
3
T he number of U SB ports may vary depending on the model purc has ed.
For your convenience, your computer includes USB and i.LINK ports on both the front and back panels. The 4-pin
i.LINK port is located on the front panel and the 6-pin i.LINK port is located on the back.
Additional information
Your computer is equipped with one or more optical disc drives that have a drive eject button on the drive door.

After pushing the eject button, wait for the drive to stop reading the CD or DVD. It may take a few moments for the
drive tray to eject.

Gently push the drive tray in, when closing the optical drive door. Do not force the door or handle roughly.

After closing the drive door, wait a few moments for the drive to begin reading the CD or DVD.
Page 9
About the Back Panel
The back panel of your computer contains the ports and jacks for supplied and optional accessories. The icons on the back
panel locate and identify the ports and jacks on your computer.
Your hardware configuration may vary based on the computer model purchased.
Back panel
1
AC Input port
Connection for the supplied power cord.
2
Mouse port
Connection for a PS/2® mouse.
3
Keyboard port
Connection for a PS/2® keyboard.
4
Printer port
Connection for a parallel device, such as a printer or scanner.
5
Monitor port
Connection for a standard display.
6
i.LINK 6-pin S400 port (IEEE 1394)
Connection for a compatible digital device.
Page 10
7
Universal Serial Bus (USB 2.0) ports (4)
Connections for compatible high/full/low-speed USB devices.
8
Microphone jack
Connection for a microphone (optional).
Front/Headphones jack
Connection for the supplied speakers (2-channel), front speakers (5.1 speaker system1), or optional headphones.
Line In jack
Connection for an audio device.
Woofer/Center jack2
Connection for a Sub-woofer3, control module, or Center speaker (5.1 speaker system1).
Rear jack
Connection for a rear speakers (5.1 speaker system1).
9
Monitor port4
Connection for a standard display.
10
Composite audio R In jack4
Connection for an audio cable (optional).
Composite audio L In jack4
Connection for an audio cable (optional).
Composite video In jack4
Connection for a video cable (optional).
S-video In jack4
Connection for an S-video cable (optional).
11
Modem line jack
Connection for an RJ-11 telephone cable (optional).
Page 11
12
Speaker DC Out jack
Connection for the speaker power cable (supplied 2-channel speakers).
13
S/PDIF Optical Out port
Connection for a digital audio or optical device.
14
Ethernet port
Connection for a 10BASE-T/100BASE-TX Ethernet interface.
(The port marked with
15
(Network) is for LAN connections only.)
Monitor (DVI-D) port4
Connection for a DVI monitor.
16
TV Out (S-Video/video) jack4
Connection for an S-video cable (optional).
17
VHF/UHF port4
Connection for a TV coaxial cable (supplied).
C ertain V A I O c omputers that are c onfigured to order (C T O ) may s upply 5 .1 s peakers as part of the ac c es s ory pac kage. See your c omputer's
s pec ific ations s heet for details on s upplied ac c es s ories .
1
2
Speaker s ys tem c onnec tions vary by model and manufac turer. See the information s upplied with your s peaker s ys tem for s etup information.
3
A s ub-woofer is available with c ertain V A I O c omputer models . See your c omputer's s pec ific ation s heet for details about s upplied ac c es s ories .
4
N ot available on all models . For details about your c omputer's hardware c onfiguration, s ee the online s pec ific ations s heet.
i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK
connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products
with an i.LINK connection may not communicate with each other.
Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and
proper connection. Before connecting compatible i.LINK devices to your system, such as an optical or hard disk drive,
confirm their operating system compatibility and required operating conditions.
Page 12
About the Keyboard
Your VAIO® keyboard uses a standard key arrangement with additional keys that perform specific functions.
VAIO Keyboard
KEY
DESCRIPTION
Function
The 12 function keys along the top of the keyboard are used to perform certain tasks. The task
associated with each function key may vary from one application to the next.
Volume Control
Mute
Press a button to increase (+) or decrease (-) the volume of the speakers.
Press the button to turn off the speaker sound. Press the Mute button again to restore sound.
Standby
Press the button to place the computer in Standby mode. Press the Power button or any key
briefly, to resume normal operation.
Numeric keypad
Use the numeric keypad area to type numbers or to perform basic math calculations. Press the
Num Lock key to activate the numeric keypad. (The Num Lock indicator lights.) Press the Num Lock key again to deactivate
the numeric keypad.
Directional Arrows
The Up, Down, Left, and Right arrow keys move the pointer on the screen.
Applications
The Applications key displays a shortcut menu in certain software applications. Pressing this key
is equivalent to clicking the right mouse button.
Windows
The key with the Microsoft® Windows ® logo, displays the Start menu. Pressing this key is
equivalent to clicking Start on the taskbar.
INDICATORS FUNCTION
Num Lock
The Num Lock indicator lights when the numeric keypad is activated. When the indicator is off, the directional
Page 13
arrow and correction keys on the numeric keypad area are active.
Caps Lock
The Caps Lock indicator lights up to advise you that the keyboard is set to type letters in uppercase. When
the indicator is off, the letters appear in lower case as you type.
Scroll Lock
The Scroll Lock indicator lights up to advise you that your screen's scrolling pattern has changed. When the
indicator is off, the screen scrolls normally. This function is not available with all software applications.
Page 14
About the Remote Control
The remote control is supplied with VAIO® computers that are equipped with Giga Pocket® Personal Video Recorder features1
. The remote control can start and stop video recording and playback, select channels, and set viewing preferences. This
section describes the basic functions of your remote control.
Rem ote control
1
MUTE button
Press to turn off the sound. Press again to restore the sound.
2
Channel number buttons (0-9)
Press to select specific channels.
(Press the ENTER button to activate channel selection.)
JUMP button
Press to go to the previous channel. Press again to return to the current channel.
ENTER button
Press to activate channel selection. See Channel number buttons.
Page 15
3
REC STOP button
Press to stop recording.
(Note: The REC STOP function is available for Giga Pocket software only.)
4
REC button
Press to begin recording.
(Note: The REC function is available for Giga Pocket software only.)
5
TV button
Press to change from the on-screen image to the TV/Recording deck.
VIDEO button
Press to start the Giga Pocket playback deck.
(Note: You cannot change the input source while recording.)
DVD button
Press to start the DVD player software program.
MUSIC button
Press to launch the SonicStage software.
HOME NETWORK button
Press to launch the VAIO Media.
6
Direction and ENTER buttons
Press a direction arrow to navigate. Press ENTER to select.
7
BACK button
Press to return to the previous screen.
(Note: This function is not available for Giga Pocket software.)
8
APPLICATION START button
Press to open a shortcut menu of software programs to start. Use the direction arrows to navigate to a specific software
program and press the APPLICATION START button to select and start the program.
Page 16
9
VOLUME button
Press to raise or lower the volume.
10
STANDBY button
Press to place the system into Stand by mode.
(Note: You cannot place the computer into Stand by mode when certain Giga Pocket functions are running.)
11
AUDIO button
Press to view available sound mode options on the monitor/display.
TV/VIDEO button
Press to change the on-screen image from the TV/Recording deck to external video equipment, such as your VCR.
(Note: You cannot change the input source while recording.)
DISPLAY button
During DVD playback in full screen mode, press to show the settings window. When using Giga Pocket software, press to
display the TV/Recording deck and playback deck screens. Press again to hide these views.
SIZE button1
Press to view the current software in full-screen size. Press again to return the view to its original size.
12
FUNCTION button
When using SonicStage
13
software, press to change from the music drive (hard disk drive) to the CD.
REW and FF buttons
Press to rewind or fast-forward.
PREV and NEXT buttons
Press to move back to the previous screen or forward to the next screen.
STOP button
Press to stop playback.
PLAY button
Press to begin playback.
Page 17
PAUSE button
Press to pause playback.
14
MENU button
Press to view a shortcut menu of available options for a software program. Press again to hide this menu.
(Note: For the Giga Pocket software program, the Select A Cabinet window displays. Press the button again to hide this
window.)
15
TOOLS button
The function of this button may vary between DVD media. See the DVD player software instructions for details.
16
APPLICATION CLOSE button
Press to view a shortcut menu of software programs to close. If more than one software program is open, use the direction
arrows to navigate to a specific program and press the Application Close button again to close the program.
17
CHANNEL button
Press to change channels automatically (no number input required).
(Note: This function is available for Giga Pocket software only.)
1
T his func tion is available on s elec ted models .
For more details about the function buttons on your remote control, see the Giga Pocket software Help.
To set up the remote control
Insert two AA batteries (supplied) into the remote control as shown.
Inserting batteries into the rem ote control
If your remote control does not operate properly, the batteries may need to be replaced. When your remote control is
not being used for extended periods of time, remove the batteries to avoid possible damage from battery leakage.
1
See the online s pec ific ations s heet for information about your c omputer's hardware c onfiguration.
Page 18
About the i.LINK Port
Your VAIO® computer is equipped with a 4-pin and a 6-pin i.LINK® port. A 4-pin i.LINK port cannot supply power to a
connected i.LINK device. A 6-pin i.LINK port can supply power (10V to 12V) to a connected i.LINK device, if the device is
equipped with a 6-pin connector.
The total power supplied by the 6-pin i.LINK port does not exceed 6 watts.
Connecting an i.LINK (IEEE 1394) device
1.
Use the symbol to locate the i.LINK port on your compatible i.LINK device and on your computer. Plug the i.LINK
cable connector into this port.
2.
Plug the other end of the cable into the corresponding 4- or 6-pin i.LINK port on your computer.
See the instructions supplied with your i.LINK device for more information on installation and use.
Page 19
Setting Up Your Computer
Your computer may not be equipped with all of the hardware features described in the section. The location of the controls,
ports, and jacks may vary from the illustrations shown. See the specifications sheet for your computer on the Sony online
support Web site at http://www.sony.com/pcsupport for details on your computer's hardware configuration.

Connecting a Display (Monitor)

Connecting the Speakers

Connecting the Keyboard and Mouse

Connecting the Telephone and Modem

Connecting the Power Cords

Turning On your Computer

Registering Your Computer

Turning Off Your Computer
Page 20
Connecting a Display (Monitor)
1.
Plug the display's cable into the appropriate monitor port.
2.
If necessary, plug the display's cable into the back of the display.
To connect a display
To connect a DVI display*
* T he DV I -D monitor port is not available on all V A I O ® c omputer models .
Install your equipment so you can easily reach the power outlet in the event of an emergency.
Page 21
Connecting the Speakers
Your VAIO® computer is supplied with 2-channel speakers. Certain models are supplied with a 5.1 speaker systems1. For
information about supplied accessories, go to the Sony online support Web site at http://www.sony.com/pcsupport to view
your computer's specifications sheet.
To connect the speakers (supplied)
The right and left speakers are attached. The right speaker has a speaker wire with a jack connector and an AC power cord
that supplies power to both speakers.
1.
From the right speaker, plug the jack connector into the Headphones jack located on the back panel of your
computer.
2.
From the right speaker, plug the AC power cord into a grounded AC wall outlet or surge suppressor.
To connect the speakers
Connecting 5.1 (6-Channel) Speaker Systems
Certain VAIO® computers that are configured-to-order (CTO), are supplied with a 5.1 speaker system, or you may wish to
use your 5.1 (6-channel) speaker system. Speaker configuration can vary, depending on the speaker components used.
To set up the speakers with your computer:

Match the color of the mini stereo plugs (speaker system) to the color of the speaker jacks on the back panel of
your computer.

Review the connection instructions provided with your speaker system, as the connection setup may vary.
Audio jacks (com puter back panel detail)
Page 22
Jack color
Description/Connection
Orange
Woofer/Center2 — Connect a Sub-woofer3, control module, or Center speaker (5.1 speaker system1).
Black
Rear — Connect rear speakers (5.1 speaker system).
Red
Microphone — Connection an optional microphone.
Green
Front/Headphones — Connect the supplied speakers (2-channel), front speakers (5.1 speaker system), or
optional headphones.
Blue
Line In — Connect an audio device.
C ertain V A I O c omputers that are c onfigured-to-order (C T O ), may be s upplied with a 5 .1 s peaker s ys tem. For details about s etting up this type of s peaker
s ys tem, s ee the information provided with the s ys tem.
1
2
Speaker s ys tem c onnec tions vary by model and manufac turer. See the information s upplied with your s peaker s ys tem for s etup information.
3
A s ub-woofer is available with c ertain V A I O ® c omputer models . See your c omputer's s pec ific ation s heet for details about s upplied ac c es s ories .
Page 23
Connecting the Keyboard and Mouse
1.
Plug the keyboard cable into the keyboard port on the back of the computer.
2.
Plug the mouse cable into the mouse port on the back of the computer.
To connect the keyboard and m ouse
Page 24
Connecting the Telephone and Modem
Your computer is equipped with a single modem line jack to connect your installed modem with your telephone wall jack. To
use your wall jack for both your telephone and modem lines, purchase an additional RJ-11 telephone cable and a "1-to-2"
jack adapter device (splitter).
To connect the modem
1.
Unplug your telephone from the wall jack.
2.
Plug another telephone cable (optional) into the modem line jack located on the back panel of your computer
3.
Plug the other end of the cable into the wall jack.
To connect the telephone and modem
1.
Unplug your telephone cable from the wall jack.
2.
Insert the telephone's cable into one of the jacks on an optional "1-to-2" jack adapter device (splitter).
3.
Insert one end of a second telephone cable (optional) into the other jack on the splitter device.
4.
Insert the plug end of the splitter device into the wall jack.
5.
Plug the second telephone cable into the modem line jack located on the back panel of the computer.
To connect the telephone and m odem
Page 25
Your computer has a protective sticker
covering the Ethernet port located on the rear panel. Connect only
10BASE-T and 100BASE-TX cables to the Ethernet port. Using other cables or a telephone cable may result in an
electric current overload that can cause a malfunction, excessive heat, or fire in the Ethernet port. For help on
connecting to a network, see your network administrator.
Page 26
Connecting the Power Cords
1.
Plug the power cord into the AC Input port, located on the back panel of the computer.
2.
Plug both the display and computer power cords into a grounded AC wall outlet or a power strip.
To connect the power cords
Page 27
Turning On your Computer
When you start your system for the first time, your computer may detect new equipment and display a dialog box that
prompts you to restart your computer. Respond to this prompt immediately.
1.
Press the power button on the computer to turn on the power.
2.
Press the power button on the display to turn on the power.
3.
Press the power button, located on the side of the right speaker, to turn on the power.
To turn on your com puter
Page 28
Registering Your Computer
Register your computer and take advantage of Sony's commitment to quality customer support and other benefits.

Sony Customer Support — Communicate with a Support Representative to troubleshoot problems you may be
having with your computer.

Limited warranty — Protect your investment. See the Limited Warranty Card for more details.
You are prompted to register your computer the first time you turn on the computer. Follow the on-screen instructions to
complete the registration process. If you are not able to register your computer during the first session, you can register
your computer online at the Sony VAIO PC Registration Web site. Go to http://www.sony.com/vaioregistration.
Page 29
Turning Off Your Computer
Follow these steps when you are ready to turn off your computer for an extended period of time.
To avoid loss of data, do not use the Power button to turn off the computer.
To turn off your computer
1.
Click Start in the Windows ® taskbar, then select Turn Off Computer.
The Turn Off Computer dialog box appears.
2.
Select the Turn Off option.
Respond to any prompts about saving your documents.
3.
Wait for your computer to turn off automatically—the power indicator light turns off.
4.
Turn off any peripheral devices connected to your computer.
If you plan to stop using your computer for a short period of time, use Stand by mode.
About the power button
If your computer stops responding, press and hold the Power button for more than six seconds to force your system to
shut down. You may need to repeat this procedure if your computer does not shut down on the first attempt.
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Giga Pocket Personal Video Recorder
Giga Pocket® Personal Video Recorder is a suite of interactive Sony audio and video components that are designed to
create, capture, and play back video files derived from television and your personal videos.1
Giga Pocket Personal Video Recorder hardware and software applications are not available on all VAIO® computers.
See your computer's online specifications sheet for details on your system configuration.

About Giga Pocket Personal Video Recorder

Setting Up Giga Pocket Personal Video Recorder

Setting Up Giga Pocket Software

Giga Pocket

Timer Recording Wizard

Timer Recording Manager

Giga Pocket Explorer

CLIÉ Converter

Glossary

Internet Electronic Program Guide Service
1
U nauthorized duplic ation of audio or video files is a violation of applic able laws .
Page 31
About Giga Pocket Personal Video Recorder
Giga Pocket Personal Video Recorder is a unique set of tools that enhance your VAIO® computer's capabilities. Giga Pocket
gives you a wide range of video viewing, recording, and playback capabilities, such as:

Watching and recording television programs from your computer.

Viewing and recording TV programming simultaneously.

Setting and managing daily/weekly timer recording schedules.

Managing Video Capsules (recorded video contents) on your computer.

Recording personal video content from a videotape.

Playing your Video Capsules on other computers.

Operating Giga Pocket functions with a remote control device.

Sharing Giga Pocket features and functions with other computers on a network.

Transforming Video Capsules into gMovie format for viewing on your CLIÉ handheld.
For an explanation of Giga Pocket terms, see the Glossary.
Page 32
Giga Pocket Personal Video Recorder includes:

Giga Pocket — This application enables you to watch TV programs on your computer's display and record them onto
the hard disk drive as Video Capsules for later playback.

Timer Recording Manager — The Timer Recording Manager keeps track of all TV program recordings you have
scheduled. This program also enables you to modify timer recordings.

Timer Recording Wizard — The Wizard interface guides you through setting up a timer recording schedule. You can
program one-time recordings and set up daily or weekly recurring recording schedules.

Giga Pocket Explorer — The Giga Pocket Explorer program functions as your video file management system, and
stores recorded Video Capsules as well as modified Playlists. Giga Pocket Explorer contains export/import functions
for file format conversions.

Giga Pocket Server — The Giga Pocket Server enables multiple computers on a network to use certain Giga Pocket
software functions.

CLIÉ Converter — The CLIÉ Converter is a plug-in application that enables the conversion of Video Capsules into
gMovie format. You can change the format your Giga Pocket® contents and transfer them onto a Memory Stick®
media for viewing with your Sony CLIÉ Handheld.
Accessing the Giga Pocket Help
For more information about Giga Pocket Personal Video Recorder, follow these steps:
1.
Click Start in the Windows ® taskbar and select All Programs.
2.
Select Giga Pocket, Help, and click Giga Pocket Help.
Giga Pocket Personal Video Recorder maintains information about the software and Video Capsules on your
computer's hard drive, in a folder named Giga Pocket V5. This folder and its contents are not intended for your direct
maintenance. Please do not move, modify or delete this Giga Pocket Folder or any of its contents. Any alteration to this
folder or its contents may cause your Giga Pocket software and Video Capsules to stop working properly.
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Setting Up Giga Pocket Personal Video Recorder
This section illustrates how to set up the cables and connections for your Giga Pocket® Personal Video Recorder system.
The hardware configuration of your computer may vary from the illustrations shown. See the specifications sheet for
your computer on the Sony online support Web site at http://www.sony.com/pcsupport.
Page 34
To set up TV connections
The best method of connecting your computer system, TV monitor or display, and cable service access, depends on the type
of cable connection available in your home.
Your VAIO® computer is supplied with an antenna cable. Depending on your in-home cable access, you may require
extra cables, adapters or connection equipment not supplied with your computer.
Connecting to standard cable access (CATV)
Option 1
1.
Connect one end of the TV coaxial cable (supplied) to your cable service access.
2.
Connect the other end of the TV coaxial cable to the VHF/UHF port on the back panel of your computer.
To connect in CATV m ode (Option 1)
Option 2
1.
Connect one end of a TV coaxial cable (optional) to your cable service access. Connect the other end to the
single-connection end of a splitter adapter.
2.
Connect the TV coaxial cable (supplied) to the double-connection end of the splitter adapter. Connect the other
end to the VHF/UHF port on the back panel of your computer.
3.
Connect a third TV coaxial cable (optional) to the double-connection end of the splitter adapter. Connect the
other end to the VHF/UHF port on the rear of your TV monitor or display.
To connect in CATV m ode (Option 2)
Connecting to a standard antenna (air)
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You can connect your Giga Pocket system to an indoor/outdoor antenna system, using Option 1 or 2 from the previous
section, Connecting to standard cable access (CATV). Depending on the type of antenna system in your home, your
connection may require a VHF/UHF RF combiner/transformer (optional) to connect your computer and the indoor/outdoor
antenna system.
If you are connecting to an indoor/outdoor antenna, you may need to reorient the antenna for best reception.
Option 1
1.
Connect one end of a TV coaxial cable (optional) to your antenna outlet. Connect the other end to a VHF/UHF RF
combiner/transformer (optional).
2.
Connect the TV coaxial cable (supplied) from the combiner/transformer to the VHF/UHF port on the back panel of
your computer.
Option 2
1.
Connect both ends of the antenna's twin lead cable to the screw-type grips on the combiner/transformer.
2.
Connect the TV coaxial cable (supplied) from the combiner/transformer to the VHF/UHF port on the back panel of
your computer.
To connect in standard antenna m ode (air)
Your VAIO® computer is supplied with an certain cables. Depending on your in-home cable access, you may require
extra cables, adapters or connection equipment not supplied with your computer.
Connecting with a cable or satellite set-top box (STB)
You can connect your Giga Pocket® system to cable service access that uses a set-top box (cable or satellite). When using
the set-top box (STB) setup, you can only change channels through the STB, using its controls or supplied remote control.
When using the STB setup:

The Giga Pocket remote control cannot be used to change TV channels. You can use the Giga Pocket remote control
to set Giga Pocket software to the appropriate channel-out number (channel 3, 4, etc.) or to the direct video input
specified by your cable or satellite service provider.

A standard TV remote control cannot be used to change TV channels. You can use your TV remote control to set the
TV to the channel-out number (channel 3, 4, etc.) or direct video input specified by your cable or satellite service
Page 36
provider.

You may be able to use a universal remote control or commander to change TV channels, if the device is able to
control the STB.
Cable/satellite service, equipment, and features, may vary between service providers. Contact your cable or satellite
service provider for details on using STB equipment and accessories.
Option 1
1.
Connect one end of a TV coaxial cable (optional) to your cable service access. Connect the other end to the In
jack on the back panel of your set-top box (STB).
2.
Connect a second TV coaxial cable (optional) to the Out jack on your STB. Connect the other end to the
single-connection end of a splitter adapter (optional).
3.
Connect a third TV coaxial cable (supplied) to the double-connection end of the splitter adapter. Connect the
other end to the VHF/UHF port on the back panel of your computer.
4.
Connect a fourth TV coaxial cable (optional) to the double-connection end of the splitter adapter. Connect the
other end to the VHF/UHF port on the rear of your TV monitor or display.
To connect in STB m ode (Option 1)
Option 2
1.
Connect one end of the TV coaxial cable (supplied) to your cable service access. Connect the other end to the In
jack on the back panel of your set-top box (STB).
2.
Connect a second TV coaxial cable (optional) to the Out jack on your STB unit. Connect the other end to the
VHF/UHF port on the rear of your TV monitor or display.
3.
Connect one end of the stereo A/V dubbing cables with triple RCA jacks (optional) to the Video Out and
Audio-OUT (L/R) jacks on the back panel of your STB unit, matching the plug and jack colors.
4.
Connect the other RCA jacks of the stereo A/V dubbing cable into the Audio-R (IN), Audio-L (IN), and Composite
video (IN) jacks on the back panel of your computer, matching the plug and jack colors.
To connect in STB m ode (Option 2)
Page 37
Page 38
Setting up additional equipment
This section illustrates how to set up additional equipment with the
Giga Pocket® Personal Video Recorder System.
Your VAIO® computer has both audio and video connection capability. The connections are located behind the bottom panel
on the front of the system unit. You can connect a compatible VCR, camcorder or other digital video device, using the audio
jacks and video ports.
Connecting a device using an audio cable
1.
Connect a dual audio cable (optional) to the composite audio L and R jacks, located on the either the front or
back panels of your computer.
2.
Connect the other ends of the dual audio cable to your device.
Connecting a device using an S-video or video cable
Your device may have either standard video or S-video connection capability.
Option 1
1.
Connect an S-video cable (optional) directly into the S-video jack on either the front or back panel of your
computer.
2.
Connect the other end of the S-video cable into the appropriate port on your compatible device.
3.
Connect an audio cable with double RCA plugs at each end (optional) into the composite audio L and R jacks.
Option 2
1.
Connect a stereo A/V dubbing cable with triple RCA plugs at each end (optional) directly into the composite video
port, composite audio L and R jacks, located on either the front or back panel of your computer.
2.
Connect the other ends of the stereo A/V dubbing cable into the appropriate jacks on your compatible device.
To connect a VCR or cam corder (Option 1)
Connecting the infrared receiver
1.
Connect the infrared receiver cable to a USB port located on either the front or back panel of your computer.
Place the infrared receiver unit in a position that enables it to communicate with your remote control.
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The infrared receiver must be visible in a line-of-sight with your remote control in order to function properly.
Connecting the infrared receiv er (back panel)
Page 40
Setting Up Giga Pocket Software
Giga Pocket® Personal Video Recorder software features and functions are detailed in this section, enabling you to begin
viewing or recording TV programs.
To set up TV viewing
When you start Giga Pocket Personal Video Recorder for the first time, you are automatically prompted to set the video
input source for watching TV or cable TV (CATV) programs on your computer.
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Setting Up Giga Pocket Software
Giga Pocket® Personal Video Recorder software features and functions are detailed in this section, enabling you to begin
viewing or recording TV programs.
To set up TV viewing
When you start Giga Pocket Personal Video Recorder for the first time, you are automatically prompted to set the video
input source for watching TV or cable TV (CATV) programs on your computer.
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Starting Giga Pocket for TV Setup (For first time setup)
1.
Verify that the computer time and date settings as displayed in the taskbar are correct.
To adjust these settings:
2.
1.
Right-click on the time clock shown in the taskbar notification area. A shortcut menu appears.
2.
Select Adjust Date/Time, and a dialog box appears.
3.
Correct the date and time, if necessary, and then click Apply.
4.
Click OK to close the dialog box.
Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, point to All Software, and then
click TV Setup.
The TV Setup Wizard appears.
TV Setup Wizard
3.
Depending on your cable service access, select Standard CATV, Standard antenna, or set-top box (STB).
1.
Standard CATV (C1-C125) without STB — For this connection, you must use a coaxial cable directly
(without an STB) to your computer. The default setting for this connection option is STD. Depending on
your local connection requirements, HRC and IRC are also available.
2.
Standard antenna (2-69) — Select this option if you connect an aerial antenna's coaxial cable directly
to your computer for watching TV programs.
3.
STB (Set top box) — Select this option if the broadcast signal is received from a set top box (STB) such
as a digital cable or satellite box. Make sure that the Input channel on your STB (Ch. 3, Ch. 4, etc.)
matches the Input channel listed in the Giga Pocket TV Setup dialog box.
If you are not sure of the type of cable connection to use (Standard, HRC, or IRC), contact your cable provider for
information.
4.
Click Next. The wizard displays a dialog box that enables you to customize the channel listings.
5.
Click Auto Scan.
You can view the channel reception in the pop-up TV Setup - Monitor window.
TV Setup Wizard - Auto Scan
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If your computer is connected to the Internet, you can click Go to Web site... and download channel listings from
the iEPG listing site.
6.
Connect to the Internet.
7.
Click Go to Web site... and download channel listings by clicking Download all Channel Settings.
8.
Click Next. For the first time setup, you are prompted to set your Giga Pocket Server password.
TV Setup Wizard - Giga Pocket Serv er password
9.
Type in a password and click Finish.
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Setting up your display (monitor)
When using Giga Pocket® Personal Video Recorder, set your display settings as follows:

Colors — Use the default factory settings (32-bit).

Screen area — Use the default video resolution.
If you change the default settings, you may experience poor image quality on your display.
Microsoft® Windows ® XP operating system supports a single Giga Pocket user at any given time. Even if a different user
logs on using the fast switch feature, Giga Pocket is not available to any other user account. For more information, see Giga
Pocket Help.
Page 45
Giga Pocket
Giga Pocket® enables you to watch a TV program on your computer display while recording it onto your hard disk drive.
Using the Giga Pocket Slip Play feature, you can view a program from the beginning even while it is being recorded.
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Starting Giga Pocket
1.
Click Start in the Windows ® taskbar, point to All Programs, point to Giga Pocket, then click Giga Pocket. The
Giga Pocket window appears.
Giga Pocket window
The current television broadcast is displayed, based on the selected channel.
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Using the TV/Recording deck and Playback deck
Giga Pocket® features two decks on the main interface window: the TV/Recording deck and the Playback deck.
TV/Recording deck (detail)
Use the TV/Recording deck to view programs and record Video Capsules. You can use the Playback deck of your Giga Pocket
to play back a prerecorded Video Capsule.
Playback deck (detail)
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Recording a Video Capsule
Giga Pocket stores recorded images as Video Capsules. The Video Capsules provide file recording information, which can be
viewed through Giga Pocket Explorer. Manage your Video Capsules with Giga Pocket Explorer.
You cannot record a program into a previously recorded Video Capsule. All new content is recorded into a new Video
Capsule.
1.
Select your program by switching to the appropriate channel. Use the channel buttons located at the bottom of
the Giga Pocket window, or use the right and left direction arrows on your keyboard.
2.
Click Record
3.
When your program has completed or you wish to end the Video Capsule, click Stop
, located at the bottom of the window, to begin recording your Video Capsule.
To pause your recording session, click Pause
.
. Click on it again to resume recording.
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Using the Slip Play feature
While a program is being recorded on the TV/Recording deck, you can watch that same program from the beginning, using
the Playback deck. You can begin using Slip Play to view your recording, beginning approximately ten seconds after your
recording session begins.
1.
From the menu bar, click Functions.
2.
Select Start Slip Play.
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Additional information about Giga Pocket

Giga Pocket® can be used for external video recording. Depending on conditions, not all video images can be
recorded or displayed.

Video input from game consoles may not be recorded or displayed in Giga Pocket.

When you input an image from a video player device, such as a VCR that is connected to your computer, the
following images may not record or display:


The still images of a paused playback screen.

A screen without images, such as a blue screen.

The menu screens of the attached video player device.
The Giga Pocket software's displayed image or images from a prerecorded Video Capsule may be interrupted or
distorted under the following circumstances:

If you change the channel on an attached video player device.

If you switch input during the analog input from an attached video player device.

If you attempt to play back a damaged video tape.

If you press Pause during the recording process.

When you play a Video Capsule for a few seconds from the end of the film roll using the scroll bar, you may not be
able to see a displayed image.

The computer's response may decrease when you attempt to play a Video Capsule while recording a TV program
using Giga Pocket.
Giga Pocket may interrupt or stop playback to allocate system resources for the timer recording event, if there are
other applications running simultaneously. If this occurs, wait until Giga Pocket finishes recording before playing the
Video Capsule.

The timer recording may fail due to an "Event buffer of audio overflow" error in the following circumstances:

The input cable (coaxial or video cable) is disconnected after recording starts.

You record a TV channel that has no broadcast content.

You record video content from an old video tape with poor signal quality.

The on-screen display may shift and split under some circumstances. If this occurs, switch the TV/Recording deck
and the playback deck, or switch the channel. The recording proceeds even if the on-screen display shifts.

Giga Pocket® software does not operate properly if used concurrently with other video applications, such as DVgate
Plus or Click to DVD software programs.
Page 51
Using the TV Program Web site
Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, and then select Zap2it.
You can also go directly to the Web site at http://www.sony.com/vaiotv.
Timer recording using the Internet Electronic Program Guide service requires an Internet connection. See the section,
Setting up your Internet Electronic Program Guide service, for information on using this service.
Internet Electronic Program Guide (iEPG) Web site
The appearance of the online channel guide Web site, its contents, and the accuracy of the TV listings are controlled by the
TV listing provider and may change without notice. Pay-per-view channels can be accessed when making payments directly
to the appropriate TV program provider.
You can schedule up to 100 timer recordings using Giga Pocket® Personal Video Recorder.
From the online channel guide, click on the REC icon
to select the program you wish to record. The Timer Recording
Wizard begins and the New Timer Recording - Set Channel and Start Date and Time window appears.
Timer recordings create virtual containers for the recorded content that are called Video Capsules.
Accessing Giga Pocket Help
For more information about Giga Pocket Personal Video Recorder, follow these steps:
1.
Click Start in the Windows ® taskbar and select All Programs.
2.
Select Giga Pocket, Help, and click Giga Pocket Help.
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Timer Recording Wizard
With the Timer Recording Wizard, you can set, adjust, and cancel the timer recording settings.
Page 53
Using the Timer Recording Wizard
1.
Click Start in the Windows taskbar, select All Programs, then select Giga Pocket.
2.
Select Timer Recording Wizard. The Timer Recording Wizard dialog box appears.
Tim er Recording Wizard
3.
Select the desired option from the Select Timer Recording Settings menu and click Next. Follow the on-screen
instructions. Click Help if you need more information about selecting timer recording settings.
New Tim er Recording - Set Channel, Start Date and Tim e
4.
Verify that the information is correct and click Next. The programming station and time information is
automatically programmed into the appropriate Timer Recording Wizard fields.
5.
You can set the stop time for your timer recording and select the recording mode. The stop time is automatically
programmed into the Timer Recording Wizard. Verify the stop time, choose a recording mode, and then click Next
.
Recording Mode
Description
Page 54
Standard Play (SP)
Standard recording mode (MPEG-2).
High Quality (HQ)
Image quality is improved, but recording requires more space on the hard disk drive as
compared to using SP or LP recording modes (MPEG-2).
Long Play (LP)
Image quality is reduced, but recording requires less space on the hard disk drive as compared to
using HQ recording mode (MPEG-1).
New Tim er Recording - Set Stop Tim e and Recording Mode
6.
From the New Timer Recording - Set Details dialog box, you can customize the timer recording schedule. Select
how often you want to record the program.
New Tim er Recording - Set Details
7.
Select a date for the recorded program to be automatically deleted from your hard disk drive, using the
Expiration date of Video Capsule drop-down list.
To maintain adequate space on your hard disk drive, Giga Pocket® Personal Video Recorder enables you to set
an expiration date for your Video Capsules to be automatically deleted.
8.
Click Done to review your setting preferences. The New Timer Recording - Confirm dialog box appears. Click
Next.
New Tim er Recording - Confirm
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9.
The New Timer Recording - Completed dialog box appears. Click Finish.
New Tim er Recording - Com pleted
Page 56
Additional information about the Timer Recording Wizard

Timer recording requires approximately 30 seconds (pre-recording) preparation time prior to beginning each
recording session. Please keep this in mind when setting up multiple, back-to-back recording sessions. Giga Pocket
software stops the current timer recording, pauses to prepare, and then begins the next timer recording according
to the set start time. The length of your first Video Capsule is approximately 30 seconds shorter than the actual
time set.
You may experience some timing problems with multiple recording sessions when the second timer recording is
preset as a daily or weekly recorded event. The first timer recording may end as early as 60 seconds sooner than
the set stop time.

Scheduled daily or weekly timer recording sessions do not occur if your hard disk drive does not have sufficient
space. Giga Pocket software does not allow a new Video Capsule to be created if there is less than 100 MB of free
space on the hard disk drive. These scheduled events resume at their scheduled time, as hard disk drive space
becomes available.

Approximately three minutes before Giga Pocket begins a timer recording and during a timer recording, you must
avoid:

Starting up or using other software applications.

Setting up, changing, or deleting timer recordings.

All activities that may access the hard disk drive, such as copying files.
Accessing Giga Pocket Help
For more information about Giga Pocket Personal Video Recorder, follow these steps:
1.
Click Start in the Windows ® taskbar and select All Programs.
2.
Select Giga Pocket, Help, and click Giga Pocket Help.
Page 57
Timer Recording Manager
The Timer Recording Manager keeps track of all scheduled TV recordings. Your computer settings, by default, are set to start
Timer Recording Manager automatically when the computer is turned on.
Timer recordings are being performed when the icon
(Timer Recording Manager) is visible in the Windows taskbar. The
timer recording does not start unless the Timer Recording Manager application is available. For the Timer Recorder Manager
application to be available, your computer should be in Stand by or Hibernate mode, if the system is not in active use. You
can schedule up to 100 programs at a time, for timer recording with the Timer Recording Manager.
Microsoft® Windows ® XP operating system supports a single Giga Pocket user at any given time. If a different user logs
on using the fast switch feature, the Timer Recording feature is not available to another user account. The Timer Recording
Manager icon appears in the taskbar of the first user to log on.
Page 58
Using the Timer Recording Manager
1.
Click Start in the Windows ® taskbar, select All Programs, select Giga Pocket, and then click All Software.
2.
Click Timer Recording Manager.
The Timer Recording Manager window appears.
Tim er Recording Manager

Windows Stand by — Places the Windows operating system into Stand by mode until the preset timer
recording is set to begin, or if a Video Capsule is set to expire. Windows automatically starts and
performs the appropriate action.

Interrupt Current Recording — Stops the current timer recording. Use this option when you wish to end
the current recording session.

Timer Recording List — Displays a list of timer recordings that have been performed, as well as pending
timer recordings. If a daily/weekly timer recording is set, only the current recording session is shown.
The total number of timer recordings displayed does not exceed 100.
Double-click on a recorded timer recording to start playback in Giga Pocket.
3.
Click Hide to restore Timer Recording Manager to the taskbar.
If you turn off your computer, the timer recording function is disabled.
Page 59
Viewing your selected program recording schedule
You can easily view the programs you have selected to record, using Giga Pocket® Personal Video Recorder. The Timer
Recording Manager feature enables you to change or cancel your timer recording at any time.
To view your scheduled timer recordings, follow these steps:
1.
Double-click on the Timer Recording Manager icon
, located in the Windows® taskbar.
Review your scheduled timer recordings and make any desired changes or cancellations.
2.
Click Hide to return the icon to the taskbar.
You do not have to be connected to the Internet to use the Timer Recording Manager feature.
Page 60
Additional information about the Timer Recording Manager

When creating a timer recording, it is important to remember the following information:


The timer recording function is disabled if you turn your computer off.

Your computer should be in Stand by or Hibernate mode, if the system is not in active use.

Disable screensavers and any other applications that may access your computer's hard disk drive during the
timer recording.

If you are using a set-top box (STB), make sure it is turned on and set to the channel you want to record.
When you set up a timer recording using Giga Pocket software, always use the Timer Recording Manager. If the
Timer Recording Manager is not set up, the recording does not start, even if you set the timer recording settings
with the Timer Recording Wizard.
Your computer's default setting enables Timer Recording Manager to start automatically when the computer is
started.

The timer recording starts a few seconds earlier than the specified recording start time.

Under certain circumstances, a daily or weekly timer recording may not be executed the second and subsequent
times.

A timer recording may fail if the computer's clock setting is changed right before the preset recording time. Before
changing the computer's clock setting, verify that there are no timer recordings set to begin.
Close the Time Recording Manager before changing the computer's clock setting. Restart Timer Recording Manager
after you have changed the time setting.

If a different user logs on, using the Fast User Switch feature, the Timer Recording feature is not available to other
user accounts. The Timer Recording Manager icon appears in the taskbar notification area for the first user to log
on.
Accessing Giga Pocket Help
For more information about Giga Pocket Personal Video Recorder, follow these steps:
1.
Click Start in the Windows ® taskbar and select All Programs.
2.
Select Giga Pocket, Help, and click Giga Pocket Help.
Page 61
Giga Pocket Explorer
The Giga Pocket Explorer application serves as a file manager for your Video Capsules. Video Capsules are managed in
Cabinets.
Giga Pocket Explorer enables you to play back Video Capsules using Giga Pocket. You can import MPEG files, that were
created with compatible Sony applications, and export Video Capsules as AVI or MPEG files.
Page 62
Using Giga Pocket Explorer
1.
Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, point to Giga Pocket Explorer.
The Giga Pocket Explorer main window appears.
2.
Click on the desired Cabinet to see a list of saved Video Capsules.
Giga Pocket Explorer
Using the Giga Pocket Explorer Toolbar functions
From the Giga Pocket Explorer toolbar, you can:

Begin playing

Display information

Set a new timer recording

Change the display views for your video contents.
a Video Capsule.

Icon view

List view

Calendar view
about a Video Capsule.
.
.
.
.

Start Giga Pocket

Start Timer Recording Wizard

Access the Internet Electronic Program Guide

Start Click to DVD
for more details.

Start DVgate

Start Giga Pocket Help
to play a selected Video Capsule.
software
Plus software
to set up timer recordings.
Web site.
to burn Video Capsules to DVD recordable media. See Click to DVD software Help
to edit your Video Capsules.
to obtain further assistance.
Page 63
Accessing Click to DVD Help
For additional information about using Click to DVD
software features, follow these steps to access the Help.
1.
Click Start in the Windows ® taskbar and point to All Programs.
2.
Point to Click to DVD and click Click to DVD Help.
Page 64
Accessing DVgate Plus Help
For additional information about using DVgate Plus
software features, follow these steps to access the Help.
1.
Click Start in the Windows taskbar and point to All Programs.
2.
Point to DVgate Plus and click DVgate Plus Help.
Page 65
Recording Video Capsules onto recordable DVD media
You can record Video Capsules to recordable DVD media with the Make DVD feature.
The Click to DVD
software must be installed in order to burn Video Capsules to recordable DVD media.
1.
From the Giga Pocket Explorer main window, select the Video Capsules you want to burn onto a recordable
DVD.
2.
On the Giga Pocket Explorer Toolbar, click
3.
The Click to DVD software program starts. Follow the on-screen instructions.
.
Page 66
Exporting Video Capsules
You can export your Video Capsules as MPEG-1, MPEG-2, or AVI file formats for viewing on external media.
1.
In the list area, right-click the Video Capsule you want to export. A shortcut menu appears.
2.
Select Export. The Export dialog box appears.
Export
3.
Enter an output name for the file you want to export and specify the location for the exported file.
You can select the option, Delete Video Capsule after export. If you do not want to delete the Video Capsule
after export, leave the option disabled.
4.
In the section, Export Video Capsule As:, select to convert to an AVI, MPEG-1, or MPEG-2 format.
5.
Click Run to begin exporting.
Some conversion formats may not be available, depending on the recording mode that was used to create the Video
Capsule.
Page 67
Additional information about using Giga Pocket Explorer

Video Capsules that are recorded using High Quality (HQ) or Standard Play (SP) mode can be converted and
exported as MPEG-1, MPEG-2, and AVI files. If you wish to play your Video Capsule in a different system
environment, you can convert and export your Video Capsule using MPEG- 1 format.

Video Capsules that are recorded using Long Play (LP) mode can be converted and exported as MPEG-1 files.

You can convert an imported MPEG file into a Video Capsule, only if the file was created using DVgate
VAIO AV software programs.
Plus or other
Page 68
Using Network Cabinets
Giga Pocket Explorer enables you to connect to Video Capsules in network cabinets located on other computers in a
network. These network cabinets can be accessed through the Giga Pocket Explorer main window when you are connected
to the network.
Connecting to Network Cabinets
1.
On the Giga Pocket Explorer menu, select Network, and then Connect/Disconnect. The Connect/Disconnect
Server dialog box appears.
Connect/Disconnect Server
2.
Select the server you want to connect to from the Server list.
3.
Click Connect to add the selected server to the Connected Server list, then click OK. The server is connected.
4.
To disconnect, repeat step 1, then select the server you want to disconnect from the Connected Server list.
5.
Click Disconnect, then click OK. The server is disconnected.
Accessing Giga Pocket Help
For more information about Giga Pocket Personal Video Recorder, follow these steps:
1.
Click Start in the Windows ® taskbar and select All Programs.
2.
Select Giga Pocket, Help, and click Giga Pocket Help.
Page 69
CLIÉ Converter
The CLIÉ® Converter is a plug-in application that enables the conversion of Video Capsules. You can convert your Giga
Pocket ® Video Capsules and save to a Memory Stick® media, or HotSync® directly to your Sony® CLIÉ® Handheld. In order to
use the CLIÉ Converter plug-in application, make sure you have installed all required software for the CLIÉ handheld.
The Sony CLIÉ Handheld personal entertainment organizers provide a rich and compelling handheld computing
experience. Powered by the Palm operating system, the CLIÉ handheld is ready to deliver music and video with amazing
clarity. For more information on this exciting device, go to the Sony Style Web site at http://sonystyle.com/vaio/clie.
Page 70
Starting CLIÉ Converter
1.
Click Start in the Windows taskbar and point to All Programs.
2.
Point to Giga Pocket, point to Plug-ins, and then click CLIÉ Converter. The Giga Pocket -> CLIÉ Converter
main window appears.
Giga Pocket - > CLIÉ Conv erter
Page 71
Converting Video Capsules
1.
From the Giga Pocket -> CLIÉ Converter window, click the Setting... button. The Settings dialog box appears.
Enter your desired settings and click OK.
2.
Start Giga Pocket Explorer as follows:
1.
Click Start in the Windows taskbar, and then select All Programs.
2.
Select Giga Pocket, and then click Giga Pocket Explorer.
3.
Resize the Giga Pocket Explorer window so that the Giga Pocket -> CLIÉ Converter window is
visible.
4.
Click on the Cabinet icon to display the contents in the list area.
5.
Drag the Video Capsule from the Giga Pocket Explorer window and drop it in the list area of the Giga
Pocket -> CLIÉ Converter window. The Video Capsule automatically converts into a video file.
During conversion, the Convert to CLIÉ window appears, displaying the conversion status. When
conversion is complete, the window automatically closes.
To convert multiple Video Capsules:
1.
Hold down the Ctrl key while selecting Video Capsules in Giga Pocket Explorer.
2.
Drag all selected Video Capsules to the Giga Pocket -> CLIÉ Converter window.
The conversion process may take time, depending on the settings selected.
Page 72
Transferring converted video files to a Memory Stick media
1.
Insert a Memory Stick® media into the Memory Stick media slot on your computer.
2.
From the Giga Pocket -> CLIÉ Converter main window, click to select the videos you want to transfer to the
Memory Stick media.
3.
Click Send To. The Send To dialog box appears.
4.
Select Using Memory Stick as the transfer destination. Click OK.
During transfer, the Forwarding dialog box appears, displaying the transfer status.
5.
When transfer is complete, click OK.
Your converted video files can be played back on CLIÉ Handhelds that support the use of a Memory Stick media.
Page 73
Transferring converted video files using the HotSync® operation
You can transfer your converted video files directly to your CLIÉ
Handheld, when you start a HotSync operation.
1.
From the Giga Pocket -> CLIÉ Converter main window, click to select the videos you want to transfer using the
HotSync operation.
2.
Click Send To. The Send To dialog box appears.
3.
Select Using HotSync as the transfer destination. Designate a user name, if applicable to your handheld's
configuration. Click OK.
4.
The Send to HotSync dialog box appears. Follow the on-screen instructions and click OK.
For more information about the HotSync operation, see the information supplied with your CLIÉ Handheld.
Accessing CLIÉ Converter Help
For more information about using the CLIÉ Converter plug-in application, follow these steps:
1.
Click Start in the Windows taskbar and point to All Programs.
2.
Point to Giga Pocket, point to Help, and then click CLIÉ Converter Help.
Page 74
Glossary
The most common terms for Giga Pocket Personal Video Recorder software are defined below.
Cabinet
A cabinet acts as a container for Video Capsules in Giga Pocket Explorer. A network cabinet is located on
other computers in a network environment.
CATV
Refers to Community Access Television, otherwise known as cable television.
Clip
A clip is a movie or image that serves as video content material.
Expiration date A Video Capsule is stored on the hard disk drive for a preset period of time. When this time has expired,
the Video Capsule is automatically deleted.
Film roll
During Video Capsule playback, a snapshot view of the scenes are captured on a film roll. You can scroll
freely through the film roll to view different scenes.
HotSync®
Registered trade name for the method of linking between a handheld device and a larger computer, such
as a desktop or notebook computer.
Management information
Management information contains the creation date of Video Capsules and their thumbnails.
This information is required for preview.
MPEG file
extension.
A file that contains compressed moving pictures using the MPEG standard, with.mpg as the file name
Safety Tab
Removing the safety tab from a Video Capsule prevents accidental erasing of your video data.
Slip play
This feature allows you to view delayed video playback. While your recording is in progress, you are able
to view the recording from the beginning.
Snapshot
Pocket Explorer.
A snapshot is a miniature view displayed on the film roll in Giga Pocket® and the preview monitor in Giga
Stand by mode
Stand by mode is a power saving mode that is set up by using the Windows® operating system. Your
computer stays in this power saving mode until approximately 5 minutes before the timer recording is due to begin.
STB
Refers to set-top box, also known as a cable or satellite box.
Thumbnail
A thumbnail is a miniature view on recorded Video Capsules or in playback by Giga Pocket. The main
thumbnail is displayed in calendar view or in the Giga Pocket Explorer list area.
Timer recording
A timer recording is a preset video recording event.
Video Capsule
A Video Capsule is a virtual container that holds the video images recorded with Giga Pocket Recorder. A
Video Capsule is created on your computer hard disk drive and managed with Giga Pocket Explorer.
Page 75
Accessing Giga Pocket Help
For more information about Giga Pocket, follow these steps:
1.
Click Start in the Windows taskbar and point to All Programs.
2.
Point to Giga Pocket, point to Help, and then select Giga Pocket Help.
Page 76
Internet Electronic Program Guide Service
Internet Electronic Program Guide is a free, online service that enables quick and easy access to your local TV listings. You
can use the Internet Electronic Program Guide service with your Giga Pocket® Personal Video Recorder for a "one-click" set
up of timer recordings and record your favorite TV programs1.
Giga Pocket Personal Video Recorder must be set up and configured correctly before you can use the Internet Electronic
Program Guide service.
You must read and accept the User Agreement before accessing the Internet Electronic Program Guide Web site (first
time only). The Internet Electronic Program Guide service is available only to users in the United States.
1
U nauthorized duplic ation of audio or video files is a violation of applic able laws .
Page 77
Setting up your Internet Electronic Program Guide service
You must be connected to the Internet, before setting up your Internet Electronic Program Guide service.
Sony recommends using Microsoft® Internet Explorer as your Web browser to access the Internet Electronic Program
Guide service.
To set up Internet Electronic Program Guide service, follow these steps:
1.
Click Start in the Windows ® taskbar and point to All Programs.
2.
Point to Giga Pocket, then click TV Program Web site. Microsoft® Internet Explorer starts, and you are directed
to the Internet Electronic Program Guide Web site.
3.
The Terms of Use window appears. Click I accept, to continue.
The Welcome and Registration window appears.
Internet Electronic Program Guide Welcom e and Registration
4.
In the Welcome! section, enter your 5-digit zip code and click Continue. The Choose Your Provider window
appears, listing all TV providers or TV services available in your area.
5.
Select your TV provider and then click Confirm Channel Lineup. The Confirm Lineup window appears, listing
available channels by number and name.
6.
Click Yes if the channel lineup is correct. If channel lineup is incorrect, click No and repeat steps 3 and 4 until you
locate the correct channel lineup.
7.
Your TV listings appear in table format, organized by time and channel. Click Download All Channel Settings to
set your channels. The TV Setup Wizard appears, if this is the first time you have used this download feature.
Click OK.
Close all Giga Pocket® applications before downloading your TV listings.
If you are using set-top box (STB) mode, you do not need to click Download All Channel Settings. Giga Pocket only
schedules timer recordings when using STB mode.
8.
Verify the channel settings and click OK.
9.
Your personal channel settings appear whenever you access the Internet Electronic Program Guide Web site.
If your TV provider adds new channels or changes existing channels, an Update icon appears next to Download All
Channel Settings. Click Update to add the new or updated channels to your personal channel setting.
Page 78
Using Memory Cards and Memory Card Readers
This section provides basic information about using your computer's installed memory card readers. Your computer may not
be equipped with all of the memory card readers described in this section, depending on the computer model or
configuration purchased. To view the installed hardware configuration for your computer, see the online Specifications
sheet.

About Your Memory Card Readers

Inserting a Memory Card

Removing a Memory Card

About Memory Stick Media

Sharing Memory Cards
Page 79
About Your Memory Card Readers
Your VAIO® computer is equipped with memory card readers1 that are compatible with many popular types of memory cards.
You can use your computer's memory card readers to transfer data between digital cameras, camcorders, music players,
and other audio/video devices.
Mem ory cards and your com puter's m em ory card readers
Y our c omputer may not be equipped with the memory c ard readers s hown here. T o view the ins talled memory c ard readers for your c omputer, s ee the online
s pec ific ations s heet.
1
Page 80
Inserting a Memory Card
The memory card readers are located on the front of your computer, behind a protective panel.
Opening the front panel cov er
1.
Locate the appropriate drive for the memory card you want to use.
2.
Insert the memory card into the drive, in the direction of the arrow on the media. Do not force the card into the
drive.
If the memory card does not go into the drive easily, remove it and verify you are inserting it in the proper direction.
Page 81
Removing a Memory Card
The correct way to remove a memory card from a memory card reader varies, depending upon the card in use. Use care
when removing a memory card to avoid damage to the reader or card.
Do not remove a memory card while the media access indicator light is on. The card or its data may become
damaged.

To remove a Secure Digital (SD), MultiMediaCard , or xD Picture Card media — Press the extended portion of
the memory card to release it from the drive. When the card extends, carefully remove it.

To remove a CompactFlash or Memory Stick® media — Firmly grasp the extended part of the memory card and
remove from the drive.
Page 82
About Memory Stick Media
Memory Stick® media are a compact, portable, and versatile data storage media designed for exchanging and sharing digital
data with compatible devices. The following types of Memory Stick media are available, but compatibility with your computer
can vary.

MagicGate Memory Stick® media — Provides copyright protection with authentication and encryption, using Sony®
MagicGate technology. Authentication ensures that protected content is only transferred between compliant devices
and media. Protected content can be recorded and transferred in an encrypted format that prevents unauthorized
duplication or playback. You can store different data formats on a single Memory Stick media.

Memory Stick PRO media — Provides MagicGate copyright protection and high-speed data transfer features
when used with compatible Memory Stick PRO devices. VAIO® computers support Memory Stick PRO media for data
storage purposes only. High-speed data transfer and MagicGate technology features, such as authentication and
encryption, may not be available. You can store different data formats on a single Memory Stick media.

Memory Stick PRO Duo media — Provides the same features and benefits of Memory Stick PRO
that is 1/3 smaller in size.

Memory Stick® media — Provides data storage only. The Memory Stick media does not provide MagicGate
technology or high-speed data transfer. You can store different data formats on a single Memory Stick media.

Memory Stick Duo media — Provides the same features and benefits of MagicGate
form that is 1/3 smaller in size.
media, in a form
Memory Stick media, in a
Compatibility between software programs and Memory Stick media formats may vary. At this time, Sony suggests using only
MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software.
Visit the Sony online support Web site at http://www.sony.com/pcsupport regularly for the latest information on Memory
Stick® media.
Memory Stick media do not support AVI file playback directly from the media. Copy the video file to your hard disk drive
and then play back the file.
To protect data on Memory Stick media
Some Memory Stick media are equipped with a write-protect tab1. The write-protect tab prevents accidental changes to
information recorded on your Memory Stick media. When you slide the write-protect tab to the LOCK position, your Memory
Stick media is write-protected. You cannot delete, copy, or save information on the media while the write-protect tab in the
LOCK position. When you slide the tab to the un-LOCK position, you can write to or modify your Memory Stick media's
contents.
Locking the Mem ory Stick Media
If your computer stops recognizing your Memory Stick® media, you may have removed the media from the Memory Stick
drive before the data access process completed.
If this occurs, follow these steps:
1.
Remove the Memory Stick media from the slot.
2.
Shut down your computer, closing any open software programs, and then turn your computer off.
3.
Wait approximately 30 seconds, and then restart your computer.
Your computer recognizes the Memory Stick media, when you insert it into the Memory Stick slot again.
Some M emory Stic k media do not have a write-protec t tab, or the write-protec t tab is in a different loc ation. For details about us ing your M emory Stic k
media, s ee the s upplied information s heet.
1
Page 83
Sharing Memory Cards
If you plan to share your memory card between your VAIO® computer and devices such as a digital camera or music player,
the card must be formatted properly.

Format the memory card by using it in the device first. See the information supplied with the device for details how
to format the memory card.

If your device does not recognize memory card that has been formatted by your computer, follow these steps:
1.
Save the card's contents to your hard disk drive.
2.
Reformat the memory card using the device, not your computer.
Page 84
Upgrading and Maintaining your VAIO Computer
In the future you may want to increase the functionality of your VAIO® computer. This section describes how to perform
basic upgrades and maintenance on your system.

Overview

About Opening the System Unit

About Add-on Card Installation

About Installing Memory

About the Lithium Battery

About Hard Disk Drive Installation
Page 85
Overview
The upgrading procedures described in this section assume that you are familiar with the general terminology associated
with personal computers, safety practices, required regulatory compliances, and the modification of electronic equipment.
Before upgrading your computer
Disconnect the computer from its power source and from telecommunications links, networks, or modems before you open
the unit or follow any procedures described in this section.
Failure to disconnect your computer from its power source may result in personal injury or equipment damage.
Always turn the power off before you open the computer or connect your computer to peripheral equipment.
Otherwise, damage may occur to the integrated circuits.
Your computer may not be equipped with all of the hardware features mentioned in this section. The interior hardware
configuration of your computer may vary from the illustrations, depending on the computer purchased. To view the specific
hardware configuration for your computer, see the online specifications sheet.
You may need to temporarily remove add-on cards or other components that may be near the slot cover you plan to
remove.
Electrostatic discharge (ESD) can damage disk drives, add-on cards, and other components. Follow the
procedures described here only at an ESD workstation. If such a station is not available, do not work in a carpeted
area and do not handle materials that produce or hold static electricity (for example, cellophane wrappers). Ground
yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the
procedure.
Page 86
About Opening the System Unit
Removing the cover
1.
Shut down your computer and turn off all peripheral devices, such as your printer.
2.
Unplug your computer and disconnect any peripheral devices.
3.
Position the system unit so that the back panel is facing you.
4.
Unscrew the three cover release screws located on the edges of the back panel and set aside.
Rem ov ing the release screws
5.
When the screws are removed, the cover is released. Slide the cover towards the back of the unit to remove it.
Rem ov ing the cov er
If you remove the cover immediately after you shut down your computer, the components may be too hot to
touch. Wait until the internal parts of the system unit cool down before you attempt to remove the cover.
Page 87
Replacing the cover
1.
Carefully align the cover to the chassis frame. The cover should align evenly against the chassis.
2.
Slide the cover firmly onto the unit, sliding it forward until the cover snaps into place.
3.
Replace the release screws.
Replacing the cov er
Page 88
About Add-on Card Installation
Your computer may have one or more open expansion slots, depending on the model configuration. An expansion slot
enables you to install add-on cards to expand the functionality of your system. The length of the add-on card should not
exceed 9.05 inches.
Add-on card configuration varies by model. Some models, such as Configure-to-Order (CTO) systems, may contain
preinstalled add-on cards.
Observe the proper safety precautions when you add cards to your Sony computer. See Before upgrading your
computer.
Installing an add-on card
1.
Shut down your computer and turn off all peripheral devices, such as your printer.
2.
Unplug your computer and any peripheral devices.
3.
Remove the cover. See Removing the cover.
4.
Locate an available expansion slot. Remove the slot cover's screw, and then remove the slot cover.
When removing a slot cover, be careful not to damage components on the system board or add-on
cards. You may need to temporarily remove add-on cards or other components that may be next to the slot cover
you want to remove.
Rem ov ing/installing the slot cov er
5.
Install the add-on card by inserting it into the expansion slot and securing it with the screw from the expansion
slot cover.
Installing an add- on card
Page 89
6.
Attach any internal cables that the card requires. See the instructions supplied with the add-on card.
7.
Replace the cover. See Replacing the cover.
8.
Reconnect the power cord and all peripheral devices.
9.
Turn on the computer.
Page 90
About Installing Memory
The amount of preinstalled memory may vary, depending on the system configuration you purchased. Your computer may
ship with all available memory slots filled. For memory replacement or upgrades, use the correct memory module for your
computer's configuration. See the specifications sheet for your computer on the Sony online support Web site at
http://www.sony.com/pcsupport, for details about the amount and type of memory installed in your computer.
You can purchase additional memory modules, accessories, and peripheral equipment from your local retailer.
Observe the proper safety precautions when you add or remove the memory in your computer. See Before
upgrading your computer.
Removing a memory module
1.
Shut down your computer and turn off all peripheral devices, such as your printer.
2.
Unplug your computer and any peripheral devices.
3.
Remove the cover. See Removing the cover.
4.
Gently place the unit on its side. If necessary, remove any cables, add-on cards, or other components to access
the memory module slots.
5.
Locate the memory module(s) you wish to remove.
6.
Push down on the latches, located on both sides of the module, to gently eject it from the slot.
7.
Grasp one edge of the module and lift it out. Store the module in an anti-static package.
Rem ov ing/Installing m em ory
Installing a memory module
Page 91
1.
Shut down your computer and turn off all peripheral devices, such as your printer.
2.
Unplug your computer and any peripheral devices.
3.
Remove the cover. See Removing the cover.
4.
Gently place the unit on its side. If necessary, remove any cables, add-on cards, or other components to access
the memory module slots.
5.
Remove the memory module from its anti-static package, handling it by the the edges.
6.
Locate the notch on the bottom edge of the module to align it over the open memory slot.
7.
Firmly insert the bottom edge of the memory module into the slot.
8.
Press down evenly against the module's upper corners. The latches snap into position, holding the module in
place.
To avoid damaging a memory module slot, move the end latches slightly outward to relieve
pressure. The module clicks into place.
9.
Reinstall any components or add-on cards you may have removed.
10. Replace the cover. See Replacing the cover.
Page 92
About the Lithium Battery
The lithium battery starts to weaken after several years and the system settings, such as the date and time stored in
CMOS RAM, may become inaccurate. Replace the lithium battery when this occurs.
There is danger of the battery exploding if it is replaced incorrectly. Replace the battery only with a
CR2032-type lithium battery.
Replacing the lithium battery
1.
Write down any changes you may have made to the settings in the BIOS Setup utility.
2.
Shut down your computer and turn off all peripheral devices, such as your printer.
3.
Unplug your computer and any peripheral devices.
4.
Remove the cover. See Removing the cover.
5.
If necessary, remove any cables, add-on cards, or other components to access the lithium battery.
6.
Gently push the battery holder's tab away from the battery and remove the battery from the holder.
7.
Install the new battery with the plus (+) side facing the battery holder tab.
Replacing a lithium battery
8.
Replace the cover. See Replacing the cover.
The values stored in the CMOS memory are now reset to the factory default values. Run the Setup utility to reset the date,
time, passwords, and other changes you may have made to the BIOS settings. If you do not wish to customize your BIOS
settings, do not run the Setup utility.
Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or
business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center
or Factory Service Center. To locate a Service Center near you, visit the Sony online support Web site at
http://www.sony.com/pcsupport.
Page 93
Resetting the computer's date and time
1.
Double-click on the time readout displayed in the Windows® tasktray. The Date and Time Properties window
appears.
2.
From the Date & Time tab, change the settings as desired. Click Apply, then click OK.
Page 94
About Hard Disk Drive Installation
Your computer comes with an available internal bay to hold a second standard 3.5-inch hard disk drive. Some models, such
as Configure-to-Order (CTO) systems, may already have a second hard disk drive installed. Your system can support Serial
ATA hard disk drives.
The hard disk drive access indicator is lit when either internal hard disk drive is active.
Replacing the original hard disk drive
If you replace the original, factory-installed hard disk drive, you may need to correct your drive mapping, create a VAIO
Recovery Media Kit, or visit the Sony online support Web site for more information.
Drive Mapping
When a new hard disk drive is installed, the original drive mapping1 may be changed. The identified drives, including those
for removable media2, may not reflect correct drive/icon associations. For more information on how to correct your drive
mapping, visit the Sony online support Web site at http://www.sony.com/pcsupport.
Hard disk drive recovery
When you replace the original hard disk drive, the preinstalled VAIO Recovery Wizard utility program cannot restore the
drive partitions, operating system, or original software programs. Before replacing the hard disk drive, create a VAIO
Recovery Media Kit or purchase a kit from Sony.
Your VAIO® computer is not supplied with System or Application Recovery CDs. Use the VAIO Recovery Wizard utility to
recover your computer's operating system and preinstalled software programs.
For more information about the VAIO Recovery Wizard utility program:
1.
Click Start from the Windows® taskbar, and then click Help and Support.
2.
From the VAIO Help and Support Center, click VAIO Recovery Options.
Your computer must have an active Internet connection to access the Sony online support Web site.
Observe the proper safety precautions when you upgrade your Sony computer. See Before upgrading your
computer.
Drive letter assignment
When a new hard disk drive is installed, an identifying drive letter is assigned. The drive letter assignment becomes
effective after you register for the first time or after recovering your computer with the VAIO® Recovery Wizard utility
program.
The Click to DVD software program creates a new folder location on the new hard disk drive. This new folder is the default
location to save files created with Click to DVD software.

If the Microsoft® Windows ® operating system identifies the new hard disk drive as drive D, the Click to DVD software
program saves its files to a new folder on the new drive D.

If the Windows operating system assigns another letter to the new hard disk drive, such as drive E or J, the Click to
DVD software program creates the new save folder on the new drive.
When you start Click to DVD software for the first time, after recovering the computer or installing a new hard disk
drive, the software program automatically creates a new save folder on the new drive.
Installing an additional hard disk drive
1.
Shut down your computer and turn off all peripheral devices, such as your printer.
2.
Unplug your computer and any peripheral devices.
Page 95
3.
Remove the cover. See Removing the cover.
4.
Configure the jumpers on the new drive as a slave. See the configuration instructions supplied with your drive.
5.
Detach the power and drive cables from the original hard disk drive that is preinstalled in your computer.
6.
Release the drive holder from the chassis by removing the drive holder screw.
7.
Slide the drive holder out.
Rem ov ing the driv e holder
8.
Slide the new drive into the drive holder and align the holes on each side of the drive to the holes in the drive
holder.
9.
Secure the drive to the drive holder with screws, through the holes on each side of the drive holder.
Attaching the driv e screws
Your new hard disk drive is supplied with the necessary screws. Do not overtighten these screws when securing
the new drive to the drive holder.
10. Realign the drive holder with the tracks on the inside of the chassis and slide the drive holder in completely.
11. Reinsert the drive holder screw and tighten to lock the drive holder back into position.
12. Reconnect the SATA and power connectors to the original drive.
Page 96
13. Connect a new SATA interface cable to the new drive and to the unused SATA port on the motherboard.
14. Connect the second power connector to the new drive, following the instructions supplied with the drive.
Replacing the driv e holder
15. Replace the cover. See Replacing the cover.
16. Reconnect the power cord to your computer.
Identifying the additional hard disk space
When you initialize the new hard disk, it must be configured as an extended partition in Windows NT file system (NTFS)
format.
1.
Log on to Windows ® as Administrator.
2.
Click Start in the Windows taskbar, then right-click My Computer. A shortcut menu appears.
3.
Select Manage. The Computer Management window appears.
4.
Under the file directory, go to Storage and then select Disk Management.
5.
Right-click on the newly installed, unformatted hard disk (Disk label identified with red marking). From the
shortcut menu, select Initialize Disk.
6.
Click on the Unallocated area of the disk and then right-click to display a shortcut menu.
7.
Select New Partition. The New Partition wizard appears.
8.
Follow the wizard's on-screen instructions to complete the process.
The Windows ® XP operating system recognizes the new hard disk drive and applies the NTFS format.
1
Drive mapping refers to the as s ignment of an identifying letter to a s pec ific drive, s uc h as Drive C or Drive D whic h identify the original hard dis k drive.
Y our c omputer may be equipped with memory c ard readers , s uc h as a M emory Stic k ®, C ompac tFlas h®, or M ic rodrive. See the online Specifications s heet for
more information about your c omputer's hardware c onfiguration.
2
Page 97
Troubleshooting
This section describes how to solve common problems and provides helpful information about using your computer's
hardware features and preinstalled software. Your computer may not be equipped with all of the features or software
discussed in this section, depending on the computer model or configuration purchased.

About VAIO Computer Functions

About System Security

About Media Center

About Giga Pocket Personal Video Recorder

About the Mouse and Keyboard

About the Modem

About the Speakers

About Using a Microphone

About Using Peripheral Equipment
Page 98
About VAIO Computer Functions
My computer does not start.

Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit
on the front panel of the computer.

Confirm that a disk is not in the floppy disk drive1 (unless you are using a bootable floppy disk).

Confirm that a CD or DVD is not in an optical drive (unless you are using bootable media).

Confirm that the power cord and all cables are connected firmly.

If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or
UPS is turned on and working.

Verify that the monitor is plugged into a power source and turned on.
If your computer has a built-in monitor, confirm that it is plugged into an appropriate power source and that the
computer is turned on.

Verify that the brightness or contrast control dials are adjusted correctly. (See the manual supplied with your
display for details.)

Confirm that the computer is not in Stand by mode by pressing any key on the keyboard.
1
C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e this equipment s eparately.
Page 99
About VAIO Computer Functions
My computer does not start.

Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit
on the front panel of the computer.

Confirm that a disk is not in the floppy disk drive1 (unless you are using a bootable floppy disk).

Confirm that a CD or DVD is not in an optical drive (unless you are using bootable media).

Confirm that the power cord and all cables are connected firmly.

If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or
UPS is turned on and working.

Verify that the monitor is plugged into a power source and turned on.
If your computer has a built-in monitor, confirm that it is plugged into an appropriate power source and that the
computer is turned on.

Verify that the brightness or contrast control dials are adjusted correctly. (See the manual supplied with your
display for details.)

Confirm that the computer is not in Stand by mode by pressing any key on the keyboard.
1
C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e this equipment s eparately.
Page 100
What can I do if my computer or software stop responding?
You can try to locate and close the software program that has stopped responding.
1.
Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears.
2.
From the Applications tab, locate the software program that has the status message, "Not responding."
3.
Select the software program that has a Not Responding status and click End Task. Windows attempts to close
the program.
If your computer does not respond or the software program does not close:
1.
Save and close any open files, if possible.
2.
Press the Alt+F4 keys. The Shut Down Windows1 window appears.
3.
Click the drop-down list box and select Restart.
4.
Click OK. The computer turns off and restarts.
If the Shut Down Windows window does not appear:
1.
Press Ctrl+Alt+Delete. The Windows Task Manager window appears.
2.
Click Shut Down.
3.
Restart your computer.
If your computer still does not respond and you cannot restart, shut down your computer by pressing and holding the
power button for more than six seconds.
If the software program continues to stop responding or causes your computer to stop responding, contact the software
publisher or designated technical support provider.
Pressing and holding the power button for more than six seconds may result in the loss of data from files that
are currently open.
1
T he window text dis played may vary.
Page 101
Why does the Windows operating system stop responding during shutdown?
The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers,
damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help.
1.
Click Start in the Windows taskbar and select Help and Support. The VAIO Help And Support Center menu
appears.
2.
Select Fixing a Problem and then select Startup and Shut Down problems. A list of specific problem topics
appears on the right side of the window.
3.
Select Startup and Shutdown Troubleshooter. Follow the on-screen instructions according to your specific
situation.
Page 102
Why is my computer running slowly?

The computer's responsiveness varies depending with the number of software programs that are open and running.
Close any programs that you are not currently using.

Increasing the computer memory may also help. For information on installing memory, please see the online VAIO
User Guide.
To access the online User Guide:
1.
Click Start in the Windows taskbar, and then click Help and Support.
2.
From the VAIO Help And Support Center menu, click VAIO User Guide.
Page 103
How do I change the video resolution of my display?
1.
Click Start in the Windows taskbar, and then select Control Panel.
2.
Select Appearance and Themes, and then select Change the screen resolution.
3.
Click the Settings tab.
4.
Change the Screen resolution and Color quality to the desired levels.
5.
Click Apply and then click OK.
Page 104
Why doesn't my computer resume normal operation from Stand by mode?

If your keyboard has a Stand by key

If your keyboard is not equipped with a Stand by key, press any key to resume normal operation.

For troubleshooting information, you can search Windows Help.
, press it briefly to resume normal operation.
1.
Click Start in the Windows taskbar and select Help and Support. The VAIO Help And Support Center
menu appears.
2.
Select Fixing a Problem and then select Startup and Shut Down problems. A list of specific problem
topics appears on the right side of the window.
3.
Select Startup and Shutdown Troubleshooter. Follow the on-screen instructions according to your
specific situation.
Page 105
About System Security
This section provides information about keeping your computer operating smoothly and protecting against potential threats
to your computer's security.
How can I protect my computer against security threats, such as viruses?
The Microsoft® Windows ® operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing one of the following:

The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your
computer whenever you are connected to the Internet.

The Windows Updates Web site — This site enables you to download computer updates without turning on the
Automatic Updates feature.
Your computer must be connected to the Internet before you can receive updates.
To use the Automatic Updates feature
1.
Connect to the Internet.
2.
Click the Automatic Updates
icon in the Taskbar notification area.
The Automatic Updates Setup Wizard appears.
3.
Click Next, and follow the on-screen instructions to set up automatic or scheduled updates.
To visit the Windows Updates Web site
1.
Connect to the Internet.
2.
Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
The Microsoft Windows Update and Security Warning windows appear.
3.
In the Security Warning window, click Yes to install and run Windows Update.
4.
In the Microsoft Windows Update window, click Scan for updates, and follow the on-screen instructions.
Page 106
About System Security
This section provides information about keeping your computer operating smoothly and protecting against potential threats
to your computer's security.
How can I protect my computer against security threats, such as viruses?
The Microsoft® Windows ® operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing one of the following:

The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your
computer whenever you are connected to the Internet.

The Windows Updates Web site — This site enables you to download computer updates without turning on the
Automatic Updates feature.
Your computer must be connected to the Internet before you can receive updates.
To use the Automatic Updates feature
1.
Connect to the Internet.
2.
Click the Automatic Updates
icon in the Taskbar notification area.
The Automatic Updates Setup Wizard appears.
3.
Click Next, and follow the on-screen instructions to set up automatic or scheduled updates.
To visit the Windows Updates Web site
1.
Connect to the Internet.
2.
Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
The Microsoft Windows Update and Security Warning windows appear.
3.
In the Security Warning window, click Yes to install and run Windows Update.
4.
In the Microsoft Windows Update window, click Scan for updates, and follow the on-screen instructions.
Page 107
How do I keep my preinstalled antivirus software updated?
You can keep the preinstalled Norton Internet Security
Corporation.
software program current with the latest updates from Symantec
To download and install the latest security update
1.
Double-click the Norton Internet Security icon
in the Taskbar notification area.
If you have not previously registered the antivirus software, a series of information wizards appear.
1.
Follow the on-screen instructions to complete each wizard
2.
Double-click the Norton Internet Security icon again.
The Norton Internet Security window appears.
If you have previously registered this antivirus software, the Norton Internet Security window automatically
appears.
2.
Click Live Update, located near the top of the window.
3.
Follow the on-screen instructions to select and download updates.
Page 108
About Media Center
The Microsoft® Windows ® XP Media Center Edition operating system is not installed on all VAIO Digital Studio® computers.
See your online specifications sheet for more information about your computer's configuration.
Why doesn't the REW button on the remote control work when I use My Music?
The REW button does not "rewind" music files. Instead, press Replay on your remote control for a similar function.
Page 109
About Media Center
The Microsoft® Windows ® XP Media Center Edition operating system is not installed on all VAIO Digital Studio® computers.
See your online specifications sheet for more information about your computer's configuration.
Why doesn't the REW button on the remote control work when I use My Music?
The REW button does not "rewind" music files. Instead, press Replay on your remote control for a similar function.
Page 110
Why aren't the song information edits I made using SonicStage software shown in My Music?
If you record a song in OpenMG ATRAC format and make edits, such as title, artist, or genre, using SonicStage software,
the changes become visible when the music file is played in My Music. If you make changes to a music file using Media
Center, the changes are not visible when played in SonicStage software.
Page 111
Why do my song information edits revert to the original content when I use My Music?
When you record songs with SonicStage software, and then use Windows® Media Player software to edit the song's
information, you may not see your changes when you play the song in My Music. Windows Media Player supports playback
of songs recorded in OpenMG (ATRAC3 or ATRAC3+ ) format, but does not support any edits made to the OpenMG format
music files. Use SonicStage software to edit song information for music files that are recorded in OpenMG format.
Page 112
Why do my optimized music files take so long to appear in My Music?
When you use SonicStage software to optimize music files to ATRAC3 or ATRAC3+ format, it may take a few moments for
the music files to be available in My Music. To access these files sooner, start Windows Media Player software first, and then
play the song with My Music.
Page 113
Why do I get the error message, "The input media is invalid" when I try to play an MP3 file in My Music?
If you have added cover art to the MP3 file using SonicStage software, your file may contain an unsynchronized ID3v2
header. Media Center and Windows Media Play software programs cannot support playback of this file.
You can go to Microsoft® and download a patch to resolve this issue1, as follows:
1
1.
Go to http://support.microsoft.com.
2.
Enter 814129 in the Search the Knowledge Base text box.
3.
Click on the topic, FIX: Error in Windows Media Player 9 Series When You Play Specific MP3 Files located in
the Summaries: Search Results area.
4.
Follow the on-screen instructions to download and install the patch.
T he loc ation of this information is s ubjec t to c hange or removal without prior notic e
Page 114
Why won't My Music show the albums (playlists) I recorded with SonicStage software?
Playlists (albums) recorded with SonicStage software may not be immediately available in the Media Center Album
window. To access these files sooner, start Windows® Media Player software first, and then play the song with My Music.
Page 115
Why did my Click to DVD software recording session capture television instead of video?
If Media Center starts a scheduled TV recording while you are capturing analog video with Click to DVD® software, the TV
programming may be captured instead of the video and the timed recording may fail. Media Center and the analog capture
feature of Click to DVD software both require the use a TV tuner/MPEG encoder card and cannot access the card at the
same time.
To avoid recording conflicts:

Do not open Media Center while capturing analog video using Click to DVD or Click to DVD Automatic Mode
software.

Do not schedule a TV recording to start while capturing analog video, using Click to DVD or Click to DVD Automatic
Mode software. If a scheduled TV recording is already set, cancel it or postpone the analog recording until the
scheduled TV recording has finished.
Page 116
Why can't I view or record a movie when my computer is connected to an external device, such as a VCR or
DVD player, or when I am using an analog input connection?
If you see a blue background in the View window, the movie may be copyright-protected. Your computer is not able to
display or record a video or DVD that is copyright-protected by Macrovision or CGMS-A (Copy Generation Management
System - Analog). Media Center software does not support recording a movie using analog input from external devices,
such as a VCR, DVD player, or Digital video camera.
Page 117
Why can't I fast forward or rewind a video?
The rewind and fast forward features are not supported by all video formats. Try using the Skip or Replay buttons, which
provides a similar function.
Page 118
How do I use the Media Center software or remote control to adjust my monitor when viewing TV
programs?
Media Center software and remote control do not have video adjustment capability. Use the controls on the monitor to
adjust video settings, such as contrast, hue, and brightness. See the information provided with your monitor for
instructions on adjusting its video controls.
Page 119
My computer freezes and restarts while I'm watching a DVD or live TV. What do I do?
Verify that the monitor refresh rate is set to 60 Hz, using the following steps:
1.
Right-click on the desktop, and click Properties from the shortcut menu.
The Display Properties window appears.
2.
Click the Settings tab, and then click Advanced.
3.
Click the Monitor tab, and in the Monitor settings box, confirm the screen refresh rate is set to 60 Hertz.
4.
If the refresh rate is not set to 60 Hz, click the drop-down arrow, and select 60 Hertz.
Page 120
About Giga Pocket Personal Video Recorder
Certain VAIO® computers are equipped with Giga Pocket® Personal Video Recorder features. This section provides
information on troubleshooting for Giga Pocket hardware and software features.
Why can't I see an image or an image that is displayed properly when I am using a VCR?
Some images from an externally-connected video player device or a video game console, may not display or are not
displayed correctly. These images include:

Images from a playback screen that is in pause mode.

Menu screens of the connected video player device.

The end of the film roll being played back using the scroll bar.

Video output from a video game console.

Video output from a VCR, using a coaxial cable.
Giga Pocket® cannot record or display all video images from this source.
Page 121
About Giga Pocket Personal Video Recorder
Certain VAIO® computers are equipped with Giga Pocket® Personal Video Recorder features. This section provides
information on troubleshooting for Giga Pocket hardware and software features.
Why can't I see an image or an image that is displayed properly when I am using a VCR?
Some images from an externally-connected video player device or a video game console, may not display or are not
displayed correctly. These images include:

Images from a playback screen that is in pause mode.

Menu screens of the connected video player device.

The end of the film roll being played back using the scroll bar.

Video output from a video game console.

Video output from a VCR, using a coaxial cable.
Giga Pocket® cannot record or display all video images from this source.
Page 122
Why does my Giga Pocket viewing window or the images played back from a Video Capsule, appear
distorted or corrupted?
There are some situations where screen or image distortion may occur, such as:

When you change the channel on the video player device.

If there is a damaged section on your video tape.
When using Giga Pocket Personal Video Recorder, set your display settings as follows:

Colors — Use the default factory settings (32-bit).

Screen area — Set your video resolution to 1024 x 768 pixels.
For PCV-W series models
Do not change the default factory settings for color or the screen area. If you use different settings, you may experience
poor image quality.
Page 123
Why does my computer seem to slow down when I play a Video Capsule?
Your computer may respond slower if you try to play back a Video Capsule while recording a TV program with Giga Pocket.
During a timer recording, Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer's
resources for the timer recording. If this occurs, wait until the timer recording session has completed, and then play back
the Video Capsule.
Page 124
Why did I get the error message, "Event buffer of audio overflow?"
The timer recording may fail in certain situations, such as:

The coaxial cable (input) is disconnected after recording has started.

The TV channel has lost broadcast signal during the recording session.

Video content being recorded has poor signal quality.
Page 125
Why did my on-screen display shift or split?
Your on-screen display may shift or split in rare instances. If this should occur, switch the TV/Recording deck and the
playback deck, or try switching the channel. Your timer recording continues even if the on-screen display has shifted or
split.
Page 126
Why can't I create new Video Capsules?
You cannot create new Video Capsules when the remaining free space on your hard disk drive reaches approximately 100
MB. Delete any unnecessary Video Capsules or files to increase the free space on your hard drive.
Page 127
About the Mouse and Keyboard
Why doesn't my mouse work properly?

Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the
mouse is plugged securely into the appropriate USB port.

Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then
restart your computer.

The mouse driver(s) may not be working properly.
Using an optical mouse
If you are using an optical mouse1, use an appropriate surface to ensure proper mouse tracking. A good surface requires a
certain amount of detail or texture to enable mouse tracking.

Use surfaces such as plain paper, card stock, or fabric that do not have a lot of repetitive patterning.

Avoid surfaces such as mirrors, smooth glass, or magazines.

Avoid possible damage to easily-scratched surfaces by using a mouse pad.

Avoid surfaces that may damage or soil your optical mouse. Dirt or damage may cause the mouse to malfunction.

If the cursor is not moving properly, try using the mouse on another surface or using a mouse pad.
Using a standard ball mouse
If you are using a standard ball mouse, there may be dust or dirt inside the mouse mechanism. To clean the mouse, follow
these steps:
1.
Save and close all software programs, and turn off your computer.
2.
Turn the mouse upside down.
3.
Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball.
4.
Turn the mouse upright, and drop the mouse ball into your hand.
5.
Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket.
6.
Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turning the ring
counter-clockwise.
Using a wireless optical mouse
If you are using a wireless optical mouse:

Confirm that the supplied AA batteries are properly installed.

Press the CONNECT button on the mouse and the computer to reestablish the connection between the two
devices.

Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
mouse. These devices may cause interference, causing your mouse to stop working properly.

Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your
mouse to stop working properly.
1
For wireles s or s tandard optic al mic e.
Page 128
About the Mouse and Keyboard
Why doesn't my mouse work properly?

Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the
mouse is plugged securely into the appropriate USB port.

Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then
restart your computer.

The mouse driver(s) may not be working properly.
Using an optical mouse
If you are using an optical mouse1, use an appropriate surface to ensure proper mouse tracking. A good surface requires a
certain amount of detail or texture to enable mouse tracking.

Use surfaces such as plain paper, card stock, or fabric that do not have a lot of repetitive patterning.

Avoid surfaces such as mirrors, smooth glass, or magazines.

Avoid possible damage to easily-scratched surfaces by using a mouse pad.

Avoid surfaces that may damage or soil your optical mouse. Dirt or damage may cause the mouse to malfunction.

If the cursor is not moving properly, try using the mouse on another surface or using a mouse pad.
Using a standard ball mouse
If you are using a standard ball mouse, there may be dust or dirt inside the mouse mechanism. To clean the mouse, follow
these steps:
1.
Save and close all software programs, and turn off your computer.
2.
Turn the mouse upside down.
3.
Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball.
4.
Turn the mouse upright, and drop the mouse ball into your hand.
5.
Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket.
6.
Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turning the ring
counter-clockwise.
Using a wireless optical mouse
If you are using a wireless optical mouse:

Confirm that the supplied AA batteries are properly installed.

Press the CONNECT button on the mouse and the computer to reestablish the connection between the two
devices.

Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
mouse. These devices may cause interference, causing your mouse to stop working properly.

Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your
mouse to stop working properly.
1
For wireles s or s tandard optic al mic e.
Page 129
How do I set up my mouse for left-hand use?
1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Printers and Other Hardware, then click Mouse. The Mouse Properties dialog box appears.
3.
From the Buttons tab, select Switch primary and secondary buttons under the Button Configuration options.
4.
Click Apply, then click OK.
Page 130
Why doesn't my keyboard work properly?

Check that the keyboard1 is securely plugged into the keyboard port.

Save and close all open software programs. Turn off your computer, wait approximately 10 seconds, and then
restart your computer.

If you are using a wireless keyboard:
1

Confirm that the supplied AA batteries are properly installed. For proper installation of the AA batteries, see
the documentation supplied with your equipment.

Press the CONNECT button on the keyboard to reestablish the connection between the two devices.

Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper
operation.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your
wireless keyboard. These devices may cause interference, causing your keyboard to stop working properly.

Do not place metal furniture near your computer or wireless keyboard, as this may create interference,
causing your keyboard to stop working properly.
T he V A I O "W" s eries c omputer has a built-in keyboard.
Page 131
About the Modem
Why is my modem connection slow?
Many factors can influence modem connection speed, such as:

Telephone line noise.

Incompatibility with other telephone equipment such as fax machines or other modems.

Internet Service Providers (ISP) connection capability may vary.
If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the
following:

Contact your telephone company and ask them to verify that your telephone line is free from line noise.

If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is
compatible with fax modems.

For optimum performance, verify that your ISP point of presence (POP) telephone number is compliant with V.90
standards.

If you are having a problem connecting with your ISP, check that they are not experiencing technical problems.

Try connecting your modem through another telephone line, if available.
Page 132
About the Modem
Why is my modem connection slow?
Many factors can influence modem connection speed, such as:

Telephone line noise.

Incompatibility with other telephone equipment such as fax machines or other modems.

Internet Service Providers (ISP) connection capability may vary.
If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the
following:

Contact your telephone company and ask them to verify that your telephone line is free from line noise.

If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is
compatible with fax modems.

For optimum performance, verify that your ISP point of presence (POP) telephone number is compliant with V.90
standards.

If you are having a problem connecting with your ISP, check that they are not experiencing technical problems.

Try connecting your modem through another telephone line, if available.
Page 133
Why doesn't my modem work properly?
Your modem may be experiencing equipment or software conflicts. If your modem is not functioning properly, check the
following:

Check that the telephone line is properly plugged into the modem line jack.

Check that the telephone line is working properly. You can verify the line by plugging in an external device such as a
standard telephone or fax machine and listening for a dial tone.

Check that the access telephone number (POP) is correct.

All software programs that are preinstalled by Sony are compatible with your computer's modem. If you have
installed other software, contact the software publisher for information on how to configure the software in order to
recognize the modem.

If it appears that your modem is not functioning properly, check the device status.

1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Printers and Other Hardware and then select Phone and Modem Options.
3.
From the Modems tab, click to select your modem.
4.
Click Properties. The Modem Properties window appears.
5.
Review the information in the Device status section. If your modem is not working properly, click the
Troubleshoot button. The Help and Support Center window appears.
6.
Follow the on-screen instructions to resolve the problem.
The modem driver(s) may not be working properly.
Page 134
How do I change my modem to rotary or touch-tone dialing?
1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Printers and Other Hardware, then click Phone and Modem options.
3.
From the Dialing Rules tab, click Edit. The Edit Location dialog box appears.
4.
Select the Tone or Pulse option. Click OK.
Page 135
How do I set up a dial-up connection?
After you have connected your computer's modem to a telephone wall jack, follow these steps to set up your dial-up
connection to the Internet:
1.
Click Start from the Windows taskbar and select All Programs.
2.
Point to Accessories, point to Communications, and then click New Connection Wizard. The New Connection
Wizard appears.
The Location Information and the Phone and Modem Options windows appear, when using your computer for
the first time. Enter your information as requested and continue to the New Connection Wizard window.
3.
Follow the on-screen instructions to finish setting up your dial-up connection.
Page 136
About the Speakers
Why is there no sound in any software program?

Check that the speakers are plugged into the Headphones jack.

If your speakers have a mute button, verify that it is turned off.

If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are
charged.

If your speakers use an external power source, verify that the power cord is plugged into a grounded wall outlet or
power strip.

If your speakers have volume control, check the volume level.

You may not hear sound from your speakers if headphones are connected to your computer.

If the software program you are using has its own volume control, check that the volume is turned up.

Check the volume controls in the Windows® operating system using these steps:
1.
Click Start in the Windows taskbar, then select Control Panel.
2.
Select Sounds, Speech, and Audio Devices, then click Adjust the system volume.
3.
From the Volume tab, adjust the Device volume by moving the slider bar to the desired sound level.
Verify that the Mute option is not selected.

Check that the Mute check box is not selected in the Volume Control window.

The sound driver(s) may not be working properly.
Page 137
About the Speakers
Why is there no sound in any software program?

Check that the speakers are plugged into the Headphones jack.

If your speakers have a mute button, verify that it is turned off.

If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are
charged.

If your speakers use an external power source, verify that the power cord is plugged into a grounded wall outlet or
power strip.

If your speakers have volume control, check the volume level.

You may not hear sound from your speakers if headphones are connected to your computer.

If the software program you are using has its own volume control, check that the volume is turned up.

Check the volume controls in the Windows® operating system using these steps:
1.
Click Start in the Windows taskbar, then select Control Panel.
2.
Select Sounds, Speech, and Audio Devices, then click Adjust the system volume.
3.
From the Volume tab, adjust the Device volume by moving the slider bar to the desired sound level.
Verify that the Mute option is not selected.

Check that the Mute check box is not selected in the Volume Control window.

The sound driver(s) may not be working properly.
Page 138
Why is the S/PDIF option disabled in the Microsoft® Windows® XP Media Center software program?
S/PDIF is enabled in Media Center1 by changing the DVD settings. This feature is disabled because the appropriate output
setting is not selected in the InterVideo® WinDVD® software program's audio setup.
To change audio settings in the WinDVD software program
1.
Click Start in the Windows ® taskbar, and point to All Programs.
2.
Point to InterVideo WindDVD 5, and the click on InterVideo WinDVD 5 for VAIO.
The WinDVD window opens.
3.
Right-click in the WinDVD window to open the Setup dialog box.
4.
Select the Audio tab.
5.
To enable S/PDIF, go to Audio Output Configuration and select Digital (S/PDIF) out to External Processor.
6.
Click OK.
T he M ic ros oft Windows XP M edia C enter E dition operating s ys tem is ins talled on c ertain V A I O ® c omputers . See your s pec ific ations s heet for details on
your c omputer's c onfiguration.
1
Page 139
Why can't I hear dialogue during DVD movie playback, using my 5.1 channel1 speaker system?

Verify that your speaker system is connected correctly.

Change the computer's audio settings to 6-channel, to match your 5.1 speaker system.

Change the audio settings in the RealTek® Sound Effect Manager software program.

Change the audio settings in the InterVideo® WinDVD® software program.

Change the audio settings in the Media Center software program's DVD settings.
Y our c omputer's s upplied ac c es s ories may not inc lude a 5 .1 c hannel s peaker s ys tem. See your s pec ific ations s heet for details on your c omputer's
s upplied ac c es s ories .
1
Page 140
About Using a Microphone
Why doesn't my microphone work properly?
Check that the microphone is plugged into the Microphone jack.
Page 141
About Using a Microphone
Why doesn't my microphone work properly?
Check that the microphone is plugged into the Microphone jack.
Page 142
Why is my microphone so sensitive to background noise?
If you find there is too much background noise when you record sound, you should adjust the microphone by following
these steps:
1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices.
3.
From the Audio tab, locate the Sound recording section and click Volume. The Recording Control dialog box
appears.
If the volume control for the microphone is visible, skip to step 6.
4.
Select the Options menu and click Properties. The Properties dialog box appears.
5.
In the section, Show the following volume controls, click to select the Microphone check box. Click OK.
6.
From the Recording Control dialog box, decrease the microphone volume level by moving the slider bar down.
7.
Close the Recording Control dialog box and then close the Sounds and Audio Devices Properties window.
Page 143
About Using Peripheral Equipment
How do I install a printer?

Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels1. If
your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or
updates that may be required for proper installation.

Check the printer manufacturer's Web site for the latest drivers for your operating system before proceeding with
installation. Some printers do not function properly without the updated drivers for specific operating systems.

To install your printer, follow these steps:
1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Printers and Other Hardware, then click Add a Printer.
The Add Printer Wizard appears.
3.
From the Add Printer Wizard, click Next.
4.
Select Local Printer, then click Next.
Place a check mark in the box, Automatically detect and install my Plug and Play printer, if you are
installing a recently manufactured printer equipped with Plug and Play capability.


1
5.
Select the appropriate port, usually LPT1 if using the parallel port, and then click Next.
6.
Select the appropriate printer manufacturer and model.
7.
Follow the on-screen instructions to print a test page and complete printer installation.
If the printer is not included in the list, but the printer manufacturer provides a disk with the appropriate Windows
XP Printer driver:
1.
Choose Have Disk.
2.
Enter the appropriate path for the disk or CD, and click OK.
If the printer is not included in the list, and no drivers are provided with the printer:
1.
Select a similar printer that your printer may emulate.
2.
Refer to the user manual or guide supplied with your printer.
3.
Visit the printer manufacturer's Web site for technical support.
T he loc ation of the c onnec tion ports for peripheral equipment may vary, depending upon your c omputer's hardware c onfiguration.
Page 144
About Using Peripheral Equipment
How do I install a printer?

Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels1. If
your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or
updates that may be required for proper installation.

Check the printer manufacturer's Web site for the latest drivers for your operating system before proceeding with
installation. Some printers do not function properly without the updated drivers for specific operating systems.

To install your printer, follow these steps:
1.
Click Start in the Windows taskbar, then click Control Panel.
2.
Click Printers and Other Hardware, then click Add a Printer.
The Add Printer Wizard appears.
3.
From the Add Printer Wizard, click Next.
4.
Select Local Printer, then click Next.
Place a check mark in the box, Automatically detect and install my Plug and Play printer, if you are
installing a recently manufactured printer equipped with Plug and Play capability.


1
5.
Select the appropriate port, usually LPT1 if using the parallel port, and then click Next.
6.
Select the appropriate printer manufacturer and model.
7.
Follow the on-screen instructions to print a test page and complete printer installation.
If the printer is not included in the list, but the printer manufacturer provides a disk with the appropriate Windows
XP Printer driver:
1.
Choose Have Disk.
2.
Enter the appropriate path for the disk or CD, and click OK.
If the printer is not included in the list, and no drivers are provided with the printer:
1.
Select a similar printer that your printer may emulate.
2.
Refer to the user manual or guide supplied with your printer.
3.
Visit the printer manufacturer's Web site for technical support.
T he loc ation of the c onnec tion ports for peripheral equipment may vary, depending upon your c omputer's hardware c onfiguration.
Page 145
The connected printer does not function properly when the computer resumes from a power saving mode.

Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on.

If your printer does not resume normal operations, try restarting your computer.
Page 146
Notes On Use
The information in this section provides basic procedures for handling your computer and common peripheral devices, and
using storage media.

About the Power Source

About Handling the Computer

About Using Giga Pocket Personal Video Recorder

About Handling a Monitor (Display)

About Disposing of the Lithium Battery

About Recording and Data Storage Media
Page 147
About the Power Source
Before opening your computer, turn the computer off and let it cool down for 10 minutes. This protects you against internal
components that may be too hot to handle.

Your computer operates on 100-120 V AC 50/60 Hz only.

Plug all the power cords for your computer and its peripheral equipment into the same AC supply line. AC derived
from different supply lines may result in voltage differences that can cause unstable operation or unwanted weak
currents at the time of connection.

Do not share the AC outlet with any other power-consuming equipment, such as copying machines or shredders.

You can purchase a power strip with a surge protector. This device prevents damage to your computer caused by
sudden power surges such as those that may occur during an electrical storm.

If you live in an area that experiences frequent power fluctuations, you may want to purchase an Uninterruptible
Power Supply (UPS). This device contains both a surge protector and a battery backup. The surge protector
prevents damage to your computer caused by power surges. The battery backup safeguards your data during a
brief period of power loss.

The power control button on the front panel does not turn off the AC power. To remove power from the computer,
you must turn it off and then unplug the AC power cord from the wall outlet or power strip.

Do not place heavy objects on the power cord.

Do not operate the computer with the cover removed. Always reinstall the cover before turning it on.

To disconnect the cord, pull it out by the plug. Never pull the cord itself.

Unplug your computer from the wall outlet if you do not intend to use the computer for a long time.

Do not attempt to open the power supply. There are no user-serviceable parts in the power supply. To avoid
personal injury or damage to your equipment, refer the repair or replacement of the power supply to qualified
personnel only.
Page 148
About Handling the Computer
Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs,
relocate the computer a suitable distance away from the TV or radio equipment.

Do not place your Sony computer in a location subject to:

Heat sources, such as radiators or air ducts

Direct sunlight

Excessive dust

Mechanical vibration or shock

Strong magnets or speakers that are not magnetically shielded

Ambient temperature of more than 95ºF (35ºC) or less than 50ºF (10ºC)

High humidity, moisture, or rain

Do not place electronic equipment near your computer. The computer's electromagnetic field may cause a
malfunction.

Provide adequate air circulation to prevent internal heat build-up. Do not place your computer on loose surfaces
(such as rugs or blankets) or near materials (such as curtains or draperies) that may block its ventilation slots.
Leave a space of at least 8 inches from the back panel of your computer.

Clean the cabinet with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution. Do not use
any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as it may damage the finish of
your Sony computer.

Should any solid object or liquid fall into the cabinet, keyboard, or mouse, shut down your computer and then
unplug it. You may want to have the computer checked by qualified personnel before operating it any further.

Use only specified peripheral equipment and interface cables; otherwise, problems may result.

Do not use cut or damaged connection cables.

Always switch the power off before connecting your computer to peripheral equipment; otherwise, damage may
occur to the integrated circuits in your computer.

Your computer, keyboard, and mouse consist of high-precision electronic parts. Do not drop them or bump them
against other objects.

Your Sony computer does not work with party lines, cannot be connected to a coin-operated telephone, and may
not work with multiple telephone lines or a private branch exchange (PBX).

If the telephone company makes a service call to your home or office and determines that your computer is
responsible for the problem, the telephone company may bill you for the service call. If you do not disconnect your
computer when it is adversely affecting the telephone line, the telephone company has the right to disconnect your
service until you correct the problem.
Moisture condensation
If your computer is brought directly from a cold location to a warm one, moisture may condense inside your computer. In
this case, allow at least an hour before turning on your computer. If any problem occurs, unplug your computer, and contact
your Sony Service Center.
Wireless devices
Wireless devices, such as a wireless keyboard or mouse, requires unobstructed communication with your computer for
proper operation.

Do not exceed a maximum distance of 2 feet between your VAIO® computer and your wireless device.

Verify that any infrared receiver(s) on the computer or wireless device is free of obstructions that may prevent
proper operation.

Confirm that the supplied AA batteries are properly installed in the wireless device.
Page 149

Use the CONNECT buttons on the wireless device and your computer, if available, to establish communication
between the equipment.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
keyboard. These other devices may cause interference, causing your wireless keyboard or mouse to stop working
properly.

Do not place metal furniture near your computer or wireless device, as this may create interference, causing your
wireless device to stop working properly.
The hard disk drive

Do not place the computer in a location that is subject to vibration or shock.

Do not move the computer during operation.

Do not subject the computer to sudden changes in temperature.

Do not turn off the power while the computer is accessing the hard disk drive.
Optical mouse
An optical mouse requires an ideal surface texture in order to provide precision pointing and tracking.

Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterning.

Avoid surfaces such as mirrors, smooth glass, or magazines that have halftone printing.
Page 150
About Using Giga Pocket Personal Video Recorder
Certain VAIO® computers are equipped with Giga Pocket® Personal Video Recorder features. This section provides
information on using the Giga Pocket hardware and software features.
Display setup
Verify your display's settings before using Giga Pocket Personal Video Recorder:

Color quality: Use factory default settings (32-bit).

Screen resolution: Set to 1024 x 768 pixels. Using other display settings may cause an improper screen image or an
incorrect recording by Giga Pocket software.
Some displays may require the screen resolution to be set to 1280 x 1024 pixels. For information on your display's
setting requirement, see the instructions supplied with your display.

Check your display setup in the Microsoft® Windows ® operating system before starting up Giga Pocket software. For
more information, refer to the monitor's operating manual.

Do not change the display setup while Giga Pocket is running, or your computer may operate improperly.
Hard disk drive

When the available free space on your hard disk approaches 100 MB, you are not able to create a new Video
Capsule. Delete unnecessary Video Capsules or files in order to increase available space on your hard disk drive.

If you directly delete, move, or rename a file in the D:\Giga Pocket folder, Giga Pocket Personal Video Recorder
features may not work properly.
Network
Microsoft® Windows ® XP operating system supports a single Giga Pocket user at any given time.
If a different user logs on using the Fast Switch Feature:

Giga Pocket is not available to other user accounts. For more information, see Giga Pocket Help.

The Timer Recording feature is not available to other user accounts. The Timer Recording Manager icon appears in
the taskbar notification area for the first user.
Page 151
About Handling a Monitor (Display)

DVD playback and certain video-related software may not function correctly when your monitor is set to a high
refresh rate. If your monitor does not play back video content properly, try setting the display to a lower refresh
rate.

Do not place the display near a strong magnetic force.

Do not block the ventilation slots on the display.

Using the computer in low temperature conditions may produce a residual image on the screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.

A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The image
disappears after a period of time. You can use a screen saver to prevent residual images.

The screen becomes warm during operation. This is normal and does not indicate a malfunction.
About handling an LCD monitor1 (display)

Do not place the display near a strong magnetic force.

Do not block the ventilation slots on the display.

Using the computer in low temperature conditions may produce a residual image on the screen. This is not a
malfunction. When the computer returns to normal temperature, the screen returns to normal.

A residual image may appear on the screen if the same image is displayed for a lengthy period of time. The image
disappears after a period of time. You can use a screen saver to prevent residual images.

The screen becomes warm during operation. This is normal and does not indicate a malfunction.

Do not leave the LCD in direct sunlight, as this may damage the screen. Use caution when using the computer near
a window.

Do not exert pressure on the LCD or scratch the surface, as this may cause the screen to malfunction.

The LCD screen is manufactured using high-precision technology. On occasion, you may see tiny black or colored
points on the LCD. This is normal and does not indicate a malfunction.

Avoid rubbing the screen, as this can damage the LCD. Use a soft, dry cloth to clean the display.
1
T he P C V -W and P C V -V s eries models have a built-in LC D monitor.
Page 152
About Disposing of the Lithium Battery
Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or business trash may
be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service
Center. For the Sony Service Center nearest you, visit the Sony online support Web site at http://www.sony.com/pcsupport
.
Do not handle damaged or leaking lithium batteries. The lithium battery may explode if mistreated. Do
not disassemble it or dispose of it in fire.
Replace the battery with a Sony CR2032 lithium battery. Using a type of battery other than a CR2032 may present a
risk of fire or explosion.
Page 153
About Recording and Data Storage Media
Handling CD or DVD media

Do not touch the surface of the disc.

Do not drop or bend the disc.

Do not use adhesive labels to identify the disc. The label may come off while the disc is in use in the optical drive
and damage the drive.
Cleaning CD or DVD media

Fingerprints and dust on the surface of a disc may cause read errors. Proper care of the disc is essential to maintain
its integrity. Do not use solvents such as benzine, thinner, commercially available cleaners or anti-static spray, as
they may cause damage to the disc.

For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out.

If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc
from the center out. Wipe off any remaining moisture with a dry soft cloth.
Using Memory Stick media

MagicGate Memory Stick and Memory Stick PRO media are the only media that support MagicGate technology.
Currently, Sony® SonicStage and OpenMG software are not compatible with the new Memory Stick PRO media.
Sony suggests using only the MagicGate Memory Stick media to store and transfer any data created with
SonicStage and OpenMG software.

VAIO® computers may not support all of the high-speed data transfer or access control features of the new Memory
Stick PRO media. You can use the new Memory Stick PRO media as you would use a standard Memory Stick® media.

Visit the Sony online support Web site at http://www.sony.com/pcsupport regularly for the latest information on the
new Memory Stick PRO media.
Using media cards
Certain VAIO® computers support CompactFlash®, MultiMediaCard (MMC), Microdrive , xD-PictureCards and Secure Digital
(SD) media cards. See your computer's specifications sheet at http://www.sony.com/pcsupport, for more information about
your computer's media card slot configuration. Visit the Sony online support Web site regularly for the latest information on
compatible memory cards.

Always insert the correct media card into the appropriate media slot.

Do not attempt to insert a different media card or adapter into a slot that is not designed to accept it. An
incompatible media card or adapter may be difficult to remove from the slot and can damage your computer.
Handling floppy disks1

Do not open the shutter manually and touch the surface of the floppy disk.

Keep floppy disks away from magnets.

Keep floppy disks away from direct sunlight and other heat sources.
C ertain V A I O c omputers are not equipped with a floppy dis k drive. Y ou c an purc has e a floppy dis k drive s eparately. See the online s pec ific ations s heet for
more information about your c omputer's hardware c onfiguration.
1
Page 154
Support Options
Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section
describes all available resources and offers suggestions on how to access this information for maximum results.

Immediate Help and Support

Software Help and Support

Resources for Additional Help and Support
Page 155
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the
online Computer User Guide and individual software Help files.
Your computer is supplied with these support options:

VAIO® Recov ery Options Guide — Provides information about restoring individual software programs, software
drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.

VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and
upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view
specific information using context-sensitive search features. To access the online guide:



1.
Click Start in the Windows ® taskbar, then click Help and Support.
2.
From the VAIO Help And Support Center menu, click VAIO User Guide.
Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO
computer. To view the online specifications sheet:
1.
Connect to the Internet.
2.
Go to the Sony online support Web site at http://www.sony.com/pcsupport.
3.
Click the Documentation button and follow the on-screen instructions to locate your model's
specifications sheet.
Preinstalled software Help files — Each preinstalled software program provides online Help within the software,
that describes the software's features. In these Help files, you can find tutorials that teach you to use the software
and locate troubleshooting support, should problems occur. To access software Help files:
1.
Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled
software programs.
2.
Click the desired software program.1 The software's main window appears.
3.
From the menu bar, click Help. The software program's Help appears.
VAIO Software — This feature provides specific information on preinstalled software on your computer.
To access this online software information
1
1.
Click Start in the Windows taskbar.
2.
Click Welcome to VAIO life.
Y ou c an loc ate the online H elp for Sony® s oftware programs by pointing to the individual s oftware program's ic on and s elec ting H elp from the s ubmenu.
Page 156
Software Help and Support
Support information for the preinstalled software on your computer is located in this section. Sony software support is free
of charge for 90 days after the original date of purchase.
Your computer may not be supplied with all of the software discussed in this section, depending on the computer
purchased. To view information about the specific software preinstalled on your computer, see the software program's
online Help.
Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®
Adobe Systems, Inc.
Web site http://www.adobe.com
telephone
hours
800-685-3652
M - F, 6 AM - 5 PM PST
America Online® (Broadband or Dial-Up)
America Online, Inc.
Web site
http://www.aol.com
Click to DVD
Sony Electronics Inc.
Web site http://www.sony.com/pcsupport
telephone
hours
888-4-SONY-PC (888-476-6972)
7 days a week, 24 hours a day
CLIÉ Converter
Sony Electronics Inc.
Web site http://www.sony.com/pcsupport
telephone
hours
888-4-SONY-PC (888-476-6972)
7 days a week, 24 hours a day
DVgate Plus
Sony Electronics Inc.
Web site http://www.sony.com/pcsupport
telephone
hours
888-4-SONY-PC (888-476-6972)
7 days a week, 24 hours a day
Giga Pocket® Personal Video Recorder
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
Page 157
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
Microsoft® Internet Explorer
Microsoft Corp.
Web site
http://www.support.microsoft.com
Microsoft® Windows Media® Player
Microsoft Corp.
Web site
http://www.support.microsoft.com
Microsoft® Windows® Movie Maker
Microsoft Corp.
Web site
http://www.support.microsoft.com
Microsoft® Works
Microsoft Corp.
Web site
http://www.support.microsoft.com
MoodLogic
MoodLogic, Inc.
Web site
http://www.moodlogic.com/support
e-mail [email protected]
Norton Internet Security
Symantec Corp.
Web site
(90 day trial version)
http://www.symantec.com/techsupp
PictureGear Studio
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
Quicken® New User Edition
Intuit Inc.
Web site
http://www.intuit.com/support
telephone
900-555-4932; 800-644-31931
1
I ntuit I nc . Software: Support from 9 0 0 -5 5 5 -4 9 3 2 is fee-bas ed. Support from 8 0 0 -6 4 4 -3 1 9 3 is automated and free of c harge.
RecordNow
Sonic Solutions
Page 158
Web site
http://support.sonic.com
SonicStage
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
SonicStage Mastering Studio
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
Sony® VAIO® Product Registration
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
VAIO Media
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
VAIO Music Services
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
hours 7 days a week, 24 hours a day
VAIO Update
Sony Electronics Inc.
Web site
http://www.sony.com/pcsupport
telephone
888-4-SONY-PC (888-476-6972)
Page 159
hours 7 days a week, 24 hours a day
WinDVD® for VAIO®
InterVideo, Inc.
Web site
http://www.intervideo.com/jsp/Support.jsp
telephone
510-651-0888
Page 160
Resources for Additional Help and Support
If the information provided with your VAIO® computer does not offer an immediate solution, or you would like to get direct
support, try these additional help and support resources.
Sony online support Web site
Online help and support are available 24 hours a day, seven days a week, when you visit the Sony online support Web
site. You can access the Web site at http://www.sony.com/pcsupport.
The Sony online support Web site provides:

Information about your specific computer model, such as

hardware and software specifications.

safety and legal information.

quick solutions to common problems.

An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's
hardware and software features.

Links that enable you to:

quickly find the nearest Sony service center locations.

arrange for repairs or check repair status.

review warranty information.

e-mail your question or comments to the Sony Customer Information Services Center.

check pricing and availability for products, accessories and parts, as well as purchase online.

access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked
questions.
Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony Support representative directly.
Before making a call to the Sony Customer Information Services Center, have this basic information readily available.
1.
VAIO® computer type.
2.
Model number.
3.
Serial number1.
Example:
4.
Operating system.
5.
Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the
appropriate software technical support information.)
6.
Brief description of the issue.
For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.
1
T he s erial number is loc ated on the bac k panel of your c omputer. T he s erial number is on a white barc ode label.
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