Sony PCV-RX991 Quick start guide

Sony PCV-RX991 Quick start guide
VAIO Digital Studio™
dio™
Computer Quick
k Start
Notice
© 2003 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and the
software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written
approval.
SONY ELECTRONICS INC. PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR
SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY ELECTRONICS INC. BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
SONY CANNOT WARRANT THAT THE FUNCTIONS DESCRIBED IN THIS GUIDE WILL BE UNINTERRUPTED OR ERROR-FREE.
SONY ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY
INFECT, YOUR COMPUTER EQUIPMENT, OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN
ANY DESCRIBED WEB SITE, OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM
ANY DESCRIBED WEB SITE. WEB SITE INFORMATION IS OBTAINED FROM VARIOUS SOURCES AND MAY BE INACCURATE.
COPIES OF COPYRIGHTED INFORMATION MAY ONLY BE MADE FOR LEGALLY PERMISSIBLE PURPOSES.
Sony Electronics Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The
software described herein is governed by the terms of a separate user license agreement.
This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license
agreements enclosed with this product. Some of the software may not be transported or used outside the United States. Software specifications are
subject to change without notice and may not necessarily be identical to current retail versions.
Certain product(s) included with this computer may include features such as copy protection and content management technology. USE OF THE
SOFTWARE PRODUCT(S) REQUIRES AGREEMENT TO APPLICABLE END USER AGREEMENTS AND FULL COMPLIANCE WITH
APPLICABLE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and privacy policies will be detailed during initial
launch of the software product(s), or upon certain reinstallations of the software product(s), or reconfigurations of the computer, and may be
completed by Internet or telephone (toll charges may apply).
Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card
information. Financial services may require prior arrangements with participating financial institutions.
Important information for Canadian customers: Your new VAIO computer includes certain software versions or upgrades, and Internet services
or offers that are available to U.S. customers only.
Sony, VAIO, the VAIO logo, VAIO Smart, Giga Pocket, MovieShaker, DVgate, Handycam, Memory Stick, the Memory Stick logo, Net MD,
Network Walkman, OpenMG, MICROMV, SonicStage, ImageStation, ATRAC3, and i.LINK are trademarks or registered trademarks of Sony.
Intel and Pentium are trademarks or registered trademarks of the Intel Corporation. Microsoft, Windows, the Windows logo and Windows XP are
trademarks or registered trademarks of the Microsoft Corporation. PS/2 is a registered trademark of the IBM Corporation.
All other trademarks are trademarks or registered trademarks of their respective owners.
As an ENERGY STAR® Partner, Sony Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy
efficiency.
The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of
computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce
energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such
as computers, displays, printers, facsimiles and copiers. Their standards and logos are uniform among participating nations. ENERGY STAR is a
U.S. registered trademark of the Environmental Protection Agency.
Owner’s Record
The model number and serial number are located on the back panel of your Sony VAIO® computer. Record the model and serial number in the
space provided here, and keep in a secure location. Refer to the model and serial numbers when you call your Sony Service Center.
Model Number:
Serial Number:
2
Safety Information and Caution
Your computer’s installed optical drives may vary, depending on the system configuration you have purchased. See
the online specifications sheet for details on your installed optical drives.
For questions regarding your product or for the Sony Service Center nearest you, visit the Sony Computing Support
Web site at http://www.sony.com/pcsupport.
DVD±RW Laser Diode Properties
Laser Output
Wave Length
32 mW (DVD-Write)
77 mW (CD-Write)
0.8 mW (DVD-Read)
1.6 mW (CD-Read)
654-660 nm (DVD)
780-787 nm (CD)
DVD-RW Laser Diode Properties
Laser Output
Wave Length
23 mW (DVD-Write)
38 mW (CD-Write)
0.8 mW (DVD-Read)
0.8 mW (CD-Read)
655-660 nm (DVD)
779-787 nm (CD)
DVD-ROM Laser Diode Properties
Laser Output
0.7 mW (DVD)
0.4 mW (CD)
Wave Length
640-660 nm (DVD)
770-810 nm (CD)
CD-RW Laser Diode Properties
Laser Output
1.5 mW (CD-Read)
59.4 mW (CD-Write)
Wave Length
780-784 nm (CD)
CD-ROM Laser Diode Properties
Laser Output
1.0 mW (CD-Read)
Wave Length
760-810 nm (CD)
3
❑
To prevent fire or shock hazard, do not expose your desktop to rain or moisture.
❑
To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.
❑
Never install modem or telephone wiring during a lightning storm.
❑
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
❑
Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the
network interface.
❑
Use caution when installing or modifying telephone lines.
❑
Avoid using the modem during an electrical storm.
❑
Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
❑
The socket outlet shall be installed near the equipment and shall be easily accessible.
To change the backup battery, please contact your nearest Sony Service
Center.
Caution—The use of optical instruments with this product will increase eye
hazard. As the laser beam used in this product is harmful to the eyes, do not
attempt to disassemble the drive cabinet. Refer servicing to qualified
personnel only.
Danger—Visible and invisible laser radiation when open. Avoid direct
exposure to beam.
For DVD-RW: Danger—Visible and invisible laser radiation when open.
Avoid direct exposure to beam.
For CD-RW: Danger—Invisible laser radiation when open. Avoid direct
exposure to beam.
Caution—For ADSL and V.90 modem models; to reduce the risk of fire, use
only No. 26 AWG or larger telecommunication line cord.
4
❑
Pour prévenir tout risque d’incendie ou d’électrocution, garder cet appareil à l’abri de la pluie et de
l’humidité.
❑
Pour prévenir tout risque d’électrocution, ne pas ouvrir le châssis de cet appareil et ne confier son entretien
qu’à une personne qualifiée.
❑
Ne jamais effectuer l’installation de fil modem ou téléphone durant un orage électrique.
❑
Ne jamais effectuer l’installation d’une prise téléphonique dans un endroit mouillé à moins que la prise soit
conçue à cet effet.
❑
Ne jamais toucher un fil téléphonique à découvert ou un terminal à moins que la ligne téléphonique n’ait été
débranché de l’interface réseau.
❑
Soyez très prudent lorsque vous installez ou modifiez les lignes téléphoniques.
❑
Évitez d’utiliser le modem durant un orage électrique.
❑
N'utilisez pas le modem ni le téléphone pour prévenir d'une fuite de gaz vous êtes près de la fuite.
❑
L’appareil doit être le plus près possible d’une prise murale pour en faciliter l’accès.
Pour changer la pile de rechange, veuillez contacter votre centre de service
Sony le plus près.
Avertissement: L'utilisation d'instruments optiques avec ce produit augmente
les risques pour les yeux. Puisque le faisceau laser utilisé dans ce produit est
dommageable pour les yeux, ne tentez pas de désassembler le boîtier.
Adressez-vous à un agent de service qualifié.
Danger: Radiation laser visible et invisible si ouvert. Évitez l’exposition directe
au faisceau.
Pour les DVD-RW: Danger—Radiation laser visible si ouvert. Évitez l'exposition
directe au faisceau.
Pour les CD-RW: Danger—Radiation laser visible et invisible si ouvert. Évitez
l'exposition directe au faisceau.
Attention: Pour ADSL et V.90 modele modem; afin de réduire les risques
d'incendie, n'utilisez qu'un cordon de communication N0. 26 AWG ou plus gros.
5
Regulatory Information
Declaration of Conformity
Trade Name:
SONY
Model No.:
PCV-1112
PCV-7772
Responsible Party:
Sony Electronics Inc.
Address:
680 Kinderkamack Rd. Oradell, NJ 07649
Telephone:
201-930-6972
This phone number is for FCC-related matters only.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Model No.: PCVA-IMB4A
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
❑
Reorient or relocate the receiving antenna.
❑
Increase the separation between the equipment and the receiver.
❑
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
❑
Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your
authority to operate this equipment.
Only peripherals (computer input/output devices, terminals, printers, etc.) that comply with FCC Class B limits may
be attached to this computer product. Operation with noncompliant peripherals is likely to result in interference to
radio and television reception.
All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to
peripherals, that are not shielded and grounded, may result in interference to radio and television reception.
6
FCC Part 68
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of
this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
This modem uses the USOC RJ-11 telephone jack.
A telephone plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. The REN is used to
determine the quantity of devices which may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most,
but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may
be connected to the line, as determined by the total RENs, contact the telephone company. For products approved
after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC
if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to
make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact the Sony Customer
Information Service Center at 1-888-4-SONY-PC (1-888-476-6972), or write to the Sony Customer Information
Center, 12451 Gateway Blvd., Fort Myers, FL 33913, or find Sony Customer Service on the Web at
http://www.sony.com/pcsupport. If this equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment from the network until the problem is resolved.
Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent. For the Sony
Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972), or visit the Sony Computing Web site at
http://www.sony.com/pcsupport.
Connection to Party Line Service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Please use a surge arrestor against electrical surges.
7
Telephone Consumer Protection Act of 1991 (United States)
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including FAX machines, to send any message unless such message clearly contains, in a margin
at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and
an identification of the business, other entity, or individual sending the message, and the telephone number of the
sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900
number or any other number for which charges exceed local or long distance transmission charges.)
In order to program this information into your facsimile machine, see your fax software documentation.
Telephone Consumer Guidelines (Canada)
Please refer to your telephone directory under ‘Privacy Issues’ and/or ‘Terms of Service.’ For more detailed
information, please contact:
CRTC
Terrasses de la Chaudiére
Tour centrale 1 promenade du Portage
5 étage Hull PQ K1A 0N2.
This Class B digital apparatus complies with Canadian ICES-003.
Cet àppareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
8
Disposal of Lithium Battery
You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center.
✍ In some areas the disposal of lithium batteries in household or business trash may be
prohibited.
For the Sony Service Center nearest you, call 1-888-476-6972 in the United States or 1-800-961-7669 in Canada.
Do not handle damaged or leaking lithium batteries. In some areas, the
disposal of lithium batteries in household or business trash may be
prohibited.
Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer’s instructions.
The battery pack used in this device may present a fire or chemical burn
hazard if mistreated. Do not disassemble, heat above 212°F (100°C), or
incinerate. Dispose of used battery promptly. Keep away from children.
Ne pas manipuler les batteries au lithium qui fuient ou sont endommagées.
Une batterie non conforme présente un danger d'explosion. La remplacer
seulement par une batterie identique ou de type équivalent recommandé par
le fabricant. Évacuer les batteries usées selon les directives du fabricant.
La manutention incorrecte du module de batterie de cet appareil présente un
risque d'incendie ou de brûlures chimiques. Ne pas démonter, incinérer ou
exposer à une température de plus de 100°C. Évacuer promptement la batterie
usée. Garder hors de portée des enfants.
9
Industry Canada Notice
This equipment meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices does not exceed 5.
Avis de L’Industrie Canada
Le presént matériel est conforme aux spécifications techniques applicables d’Industrie Canada.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être
raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison
quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les
dispositifs n’excède pas 5.
10
Getting Started
Congratulations on your purchase of the Sony VAIO® computer! Your
new, high-performance, multimedia computer combines state-of-the-art
computer functionality with the latest audio, video and information
technology features.
11
VAIO Digital Studio Computer Quick Start
Unpacking your Computer
Your computer may not be supplied with all of the accessories shown, depending
on the system configuration you purchased. For details on the accessories
supplied with your computer, see the online Specifications sheet.
Computer and supplied accessories
System unit (PCV-RZ series model shown)
Speakers* (PCVA-SP4)
with Speaker power cable
Speakers*
(PCVA-SP3A)
with Speaker
power cable
Power cord
Modem cable
Mouse
Keyboard
*The supplied speakers may vary, depending on the VAIO computer model
purchased. See the online specifications sheet for details on supplied accessories.
12
Unpacking your Computer
Giga Pocket Personal Video Recorder accessories
(For models equipped with Giga Pocket features)
Audio cable (1)
Video cable adapter (2)
Video cable (1)
TV coaxial cable (1)
AA batteries (2)
Infrared receiver (1)
Remote commander (1)
Manuals
❑
VAIO Digital Studio™ Computer Quick Start—Provides basic information
on setting up and registering your computer. The Quick Start also provides
resources for technical support, safety guidelines and owner’s information.
❑
Microsoft® Windows® XP guide—Explains how to use the basic features of
the latest Windows operating system.
Online Documentation
❑
VAIO® Computer User Guide—Contains the features and specifications of
your computer. It also includes information on the applications included with
your system, how to contact software vendors, and solve common problems.
To access the online User Guide:
1
Click Start in the Windows taskbar, then click Help and Support.
2
From the VAIO Help and Support Center menu, click VAIO User
Guide.
13
VAIO Digital Studio Computer Quick Start
❑
Giga Pocket™ Personal Video Recorder—(For models equipped with Giga
Pocket) This online guide contains information on setting up and using the
Giga Pocket Personal Video Recorder equipment and software applications.
The Internet Electronic Program Guide (iEPG) service information
describes new Sony technology that is used with the Internet, to locate,
record and set up timed recordings of your favorite TV programs. To access
this online information:
❑
❑
1
Click Start in the Windows taskbar, then click Help and Support.
2
From the VAIO Help and Support menu, click Giga Pocket.
Creating DVDs—(For models equipped with a DVD±RW drive) This online
guide provides information designed to help you become familiar with your
DVD±RW drive and the DVD burning software applications included with
your computer. To access this online information:
1
Click Start in the Windows taskbar, then click Help and Support.
2
From the VAIO Help and Support menu, click VAIO Multimedia.
Specifications—This online specification sheet describes the hardware and
software configuration of your VAIO computer. To access this online
information:
1
Click Start in the Windows taskbar, then click Help and Support.
2
From the VAIO Help and Support menu, click VAIO User Guide.
3
Locate the link in the text, “View the VAIO® Computer
Specifications...”
Recovery CDs
❑
System Recovery CD(s) — Restores the software applications that shipped
with your computer if they become corrupted or are erased. The supplied
System Recovery CDs can only be used to restore the hard disk of this Sony
computer.
❑
Application Recovery CD(s) — Reinstalls individual software applications
or drivers if they become corrupted or are erased.
Other
Software Library containing the Microsoft software license agreement and Sony
end-user license agreement.
14
Locating Controls And Ports
This section is intended to familiarize you with the controls, ports and
jacks on your computer. Your computer may not be equipped with all of
these hardware features and the location of the controls, ports, and jacks
may vary from the illustrations shown in this section. To view the specific
connection capabilities for your system, see the online specifications
sheet.
15
VAIO Digital Studio Computer Quick Start
About the Front Panel (PCV-RZ series model)
The front panel of your VAIO Computer enables access to the optical and floppy
disk drives. On certain models, the front panel also provides access to Giga
Pocket Personal Video Recorder jacks and ports, a Memory Stick media slot and
the Universal Serial Bus (USB), and i.LINK® ports that enable you to connect
compatible peripheral devices.
Front panel (PCV-RZ series model)
1
Optical drive 1
See the online specifications sheet for optical drive information.
2
Optical drive 2
See the online specifications sheet for optical drive information.
3
Floppy disk drive
Reads and writes data from and to a 3.5-inch floppy disk.
16
About the Front Panel (PCV-RZ series model)
4
Floppy disk drive access indicator
Light is green while reading and writing data from and to a floppy disk.
5
Power indicator
Light is blue while the power is on.
6
Power switch
Turns the computer on and off.
7
Stand by indicator
Light is red when the computer is placed in Stand by mode.
8
Optical drive access indicator
Light is amber while reading and writing data from and to the optical
drives.
9
Hard disk drive access indicator
Light is amber while reading and writing data from and to the hard disk.
10
(For models equipped with Giga Pocket features)
S-video In jack
Connection for an S-video cable (optional).
Video In jack
Connection for a video cable (supplied).
Audio L In jack/Audio R In jack
Connection for an audio cable (supplied).
11
Optical drive 1 eject button
Ejects a disc from Optical drive 1.
12
Optical drive 2 eject button
Ejects a disc from Optical drive 2.
13
Memory Stick media slot and access indicator
Reads and writes data from and to a Memory Stick® media. The access
indicator light is amber when reading or writing data.
17
VAIO Digital Studio Computer Quick Start
14
Floppy disk eject button
Ejects a floppy disk from the floppy disk drive.
15
Universal Serial Bus (USB 2.0) ports (2)
Connections for compatible high/full/low-speed USB devices.
16
i.LINK (4-pin) S400 port (IEEE 1394)
Connection for a compatible digital device.
✍ i.LINK is a trademark of Sony used only to designate that a product contains an
IEEE 1394 connection. The i.LINK connection may vary, depending on the software
applications, operating system, and compatible i.LINK devices. All products with an
i.LINK connection may not communicate with each other.
Please refer to the documentation that came with your compatible i.LINK device for
information on operating conditions and proper connection. Before connecting
compatible i.LINK devices to your system, such as an optical or hard disk drive,
confirm their operating system compatibility and required operating conditions.
18
About the Back Panel (PCV-RZ series model)
About the Back Panel (PCV-RZ series model)
The back panel of your computer contains the ports for supplied and optional
accessories. The icons on the back panel locate and identify the ports on your
computer.
Back panel (PCV-RZ series model)
MONITOR
USB
MIC
HEADPHONES LINE IN
MONITOR
AUDIO S VIDEO/VIDEO
– VIDEO OUTPUT –
PHONE
1
2
3
4
AUDIO S VIDEO/VIDEO
– VIDEO1 INPUT –
VHF/UHF
LINE
AC Input port
Connection for the supplied power cord.
Mouse port
Connection for a PS/2® mouse.
Keyboard port
Connection for a PS/2 keyboard.
Printer port
Connection for a parallel device, such as a printer or scanner.
19
VAIO Digital Studio Computer Quick Start
5
6
7
8
9
10
11
12
13
14
15
20
Monitor port*
Connection for a standard display.
i.LINK 6-pin S400 port (IEEE 1394)
Connection and power for a compatible digital device such as a Sony
Digital Handycam® camcorder.
Universal Serial Bus (USB 2.0) ports (4)
Connections for compatible high/full/low-speed USB devices.
Microphone jack
Connection for a microphone (optional).
Headphones jack
Connection for the supplied speakers or optional headphones.
Line In jack
Connection for an audio device.
Monitor port†
Connection for a standard display.
Monitor (DVI) port‡
Connection for a DVI monitor.
Telephone jack
Connection for a telephone cable (optional) to the computer.
Speaker DC Out jack**
Connection for the speaker power cable.
S/P DIF optical out port
Connection for a digital audio or optical device.
Ethernet port
Connection for a 10BASE-T/100BASE-TX Ethernet.
(The port marked with
(Network) is for LAN connections only.)
(For models equipped with Giga Pocket features)
Audio Out jack
Connection for an audio cable (supplied).
Video/S-video Out jack
Connection for a video cable adapter (supplied) or an S-video cable
(optional).
Audio In jack
Connection for an audio cable (supplied).
Video/S-video In jack
Connection for a video cable adapter (supplied) or an S-video cable
(optional).
About the Back Panel (PCV-RZ series model)
16
17
(For models equipped with Giga Pocket features)
VHF/UHF port
Connection for a coaxial cable (supplied).
Modem line jack
Connection for the modem (supplied) cable to the wall jack.
* This monitor port may have a cover, indicating that it is not available for use. On some
models, the monitor port may be in a different location.
† On some models, the monitor port may be in a different location.
‡ A DVI monitor port is available on selected models only.
** The speakers supplied with your computer may vary, depending on the system purchased.
See the online specification sheet for information on supplied accessories.
21
VAIO Digital Studio Computer Quick Start
About the Remote Control
(For models equipped with Giga Pocket features)
Giga Pocket™ Personal Video Recorder features are controlled with the remote
commander*. The remote commander can start and stop video recording and
playback, select channels, and set viewing preferences. This section describes the
basic functions of your remote commander.
Remote control
MODE
I
PC 1
I
2
I
3
APPLICATION
MENU
START
CLOSE
FUNCTION
SIZE
TV/VIDEO
TITLE
* The remote commander is supplied with models that are equipped with Giga Pocket features.
22
About the Remote Control (For models equipped with Giga Pocket features)
1
2
3
4
5
6
MUTE button
Press to turn off the sound. Press again to restore the sound.
Channel number buttons (1-9)
Press to select specific channels.
(Press the ENT button to activate channel selection.)
JUMP button
Press to go to the previous channel. Press again to return to the current
channel.
ENT button
Press to activate channel selection. See Channel number buttons.
SIZE button
Press to view the current software in full-screen size. Press again to return
the view to its original size.
AUDIO button
Press to view available sound mode options on the monitor/display.
DVD angle button
Press to change the camera angle during DVD playback. See the DVD
player software for details. This function is not available for other software.
DVD Subtitle button
Press to turn on/off subtitles or to change the subtitle language during DVD
playback. See the DVD player software for details. This function is not
available for other software.
DISPLAY button
During DVD playback in full screen mode, press to show the settings
window.
When using Giga Pocket software, press to display the TV/Recording deck
and playback deck screens. Press again to hide these views.
TV/VIDEO button
Press to change the on-screen image from the TV/Recording deck to external
video equipment, such as your VCR.
(Note: You cannot change the input source while recording.)
REW and FF buttons
Press to rewind or fast-forward.
PREV and NEXT buttons
Press to move back to the previous screen or forward to the next screen.
23
VAIO Digital Studio Computer Quick Start
7
TITLE button
The function of this button may vary between DVDs. See the DVD player
software instructions for details.
8 CANCEL button
When using Giga Pocket software, press to close an error message dialog
box. The window returns to its original size when displayed in full-screen
mode.
(Note: This function is not available for other software.)
9 STANDBY button
Press to place the system into Stand by mode.
(Note: You cannot place the computer into Stand by mode when certain Giga
Pocket functions are running.)
10 MODE switch
Set the switch from 1 to 3, to change the remote commander’s control
between computers. The target computer’s remote commander software
determines the assigned number.
(Note: The default setting is 1, if you are using a single computer.)
11 MENU button
Press to view a shortcut menu of available software applications. Press again
to hide this menu.
(Note: For Giga Pocket software, the Select Video Capsules window
displays. Press the button again to hide this window.)
START button
Press to start the selected software.
CLOSE button
Press to close the current software.
FUNCTION button
When Giga Pocket software is selected with the Menu button, press to
switch from the TV/recording deck to the playback deck.
When using SonicStage software, plress to change from the music drive
(hard disk drive) to the CD.
12 CHANNEL button
Press to change channels automatically (no number input required).
(Note: This function is available for Giga Pocket software only.)
13 VOLUME button
Press to raise or lower the volume.
24
About the Remote Control (For models equipped with Giga Pocket features)
14 REC button
Press to begin recording.
REC MODE button
Press to select the recording mode.
REC STOP button
Press to stop recording.
(Note: The REC, REC MODE, and REC STOP functions are available for
Giga Pocket software only.)
15 PLAY STOP button
Press to stop playback.
PLAY button
Press to begin playback.
PAUSE button
Press to pause playback.
16 MENU button
Press to display the root menu during DVD playback. Press again to
minimize the window. See the DVD player software for details.
When using Giga Pocket software, press to display Video Capsule listings.
When using SonicStage software, press to display Playlists.
When using VAIO Media software, press to display the main menu.
17 Direction and ENTER buttons
Press a direction arrow to navigate. Press ENTER to select.
18 RETURN button
Press to return to the previous screen.
(Note: This function is not available for Giga Pocket software.)
✍ For more details about the function buttons on your remote commander, see the Giga
Pocket Help.
25
VAIO Digital Studio Computer Quick Start
About the Front Panel (PCV-RX series model)
del)
The front panel of your VAIO Computer enables access to the optical and floppy
disk drives. It also includes access to the Memory Stick media slot, Universal
Serial Bus (USB), and i.LINK® ports to connect compatible peripheral devices.
Front panel (PCV-RX series model)
1
Optical drive 1
See the online specifications sheet for optical drive information.
2
Optical drive 2
See the online specifications sheet for optical drive information.
3
Floppy disk drive
Reads and writes data from and to a 3.5-inch floppy disk.
26
About the Front Panel (PCV-RX series model)
4
Floppy disk drive access indicator
Light is green while reading and writing data from and to a floppy disk.
5
Optical drive access indicator
Light is amber while reading and writing data from and to the optical
drives.
6
Hard disk drive access indicator
Light is amber while reading and writing data from and to the hard disk.
7
Power button and power indicator
Turns the computer on/off. The indicator light is blue while the power is
on and amber when the computer is in Stand by mode.
8
i.LINK 4-pin S400 port (IEEE 1394)
Connection for a compatible digital device.
9
Optical drive 1 eject button
Ejects a disc from Optical drive 1.
10
Optical drive 2 eject button
Ejects a disc from Optical drive 2.
11
Memory Stick® media slot
Reads and writes data from and to a Memory Stick media.
12
Floppy disk eject button
Ejects a floppy disk.
13
Universal Serial Bus (USB 2.0) ports (4)
Connections for compatible high/full/low-speed USB devices.
✍ For your convenience, your computer includes USB and i.LINK ports on both the front
and back panels. The 4-pin i.LINK port is located on the front panel and the 6-pin
i.LINK port is located on the back.
27
VAIO Digital Studio Computer Quick Start
About the Back Panel (PCV-RX series model)
The back panel of your computer contains the ports for supplied and optional
accessories. The icons on the back panel locate and identify the ports and jacks
on your computer.
Back panel (PCV-RX series model)
KEYBOARD MOUSE
MONITOR
PRINTER
i.LINK
S400
ACT
LINK
MIC
HEADPHONES
LINE IN
4MONITOR
MONITOR
3
2
1TELEPHONE
1
2
3
28
LINE
Mouse port
Connection for a PS/2® mouse.
Keyboard port
Connection for a PS/2 Keyboard.
Printer port
Connection for a parallel device, such as a printer or scanner.
About the Back Panel (PCV-RX series model)
4
5
6
7
8
9
10
11
12
13
14
15
Monitor port*
Connection for a standard display.
i.LINK 6-pin S400 port (IEEE 1394)
Connection for a compatible digital device.
S/P DIF optical out port
Connection for a digital audio or optical device.
Universal Serial Bus (USB 2.0) ports (4)
Connections for compatible high/full/low-speed USB devices.
Microphone jack
Connection for a microphone (optional).
Headphones jack
Connection for the supplied speakers or optional headphones.
Line In jack
Connection for an audio device.
Monitor port†
Connection for a standard display.
Telephone jack
Connection for a telephone cable (optional) to the computer.
AC Input port
Connection for the supplied power cord.
Speaker DC Out jack‡
Connection for the speaker power cable.
Ethernet port
Connection for a 10BASE-T/100BASE-TX Ethernet.
(The port marked with
(Network) is for LAN connections only.)
**
Monitor (DVI) port
Connection for a DVI monitor.
Modem line jack
Connection for the supplied modem cable to the wall jack.
* This monitor port may have a cover, indicating that it is not available for use. On some
models, the monitor port may be in a different location.
† On some models, the monitor port may be in a different location.
‡ The speakers supplied with your computer may vary, depending on the system purchased.
See the online specification sheet for information on supplied accessories.
** A DVI monitor port is available on selected models only.
29
VAIO Digital Studio Computer Quick Start
30
Setting Up Your Computer
Your computer may not be equipped with all of these hardware features
and the location of the controls, ports, and jacks may vary from the
illustrations shown in this section. See the online specifications sheet for
your system's hardware configuration.
31
VAIO Digital Studio Computer Quick Start
Connecting a Display
y (Monitor)
1
Plug the display’s cable into the monitor port.
2
If necessary, plug the display’s cable into the rear of the display.
To connect a display (PCV-RZ series model)
32
Connecting a Display (Monitor)
To connect a DVI display (PCV-RZ series model)
✍ Install your equipment so that you can easily reach the power outlet in the event of an
emergency.
33
VAIO Digital Studio Computer Quick Start
Connecting the Speakers
1
Plug the cable attached to the back of the left speaker into the L Out jack on
the back of the right speaker.
2
Plug the cable attached to the back of the right speaker into the Headphones
jack, located on the back panel of your computer.
3
Plug the jack end (yellow) of the speaker power cable into the DC In jack
(yellow) on the back of the right speaker.
4
Plug the jack end (black) of the speaker power cable into the DC Out jack
located on the back panel of your computer.
To connect the PCVA-SP4 speakers (PCV-RZ series model)
USB
4
34
Connecting the Speakers
To connect the PCVA-SP3A speakers (PCV-RX series model)
USB
NETWORK
ACT
LINK
MIC
HEADPHONES LINE IN
35
VAIO Digital Studio Computer Quick Start
Connecting the Keyboard and Mouse
1
Plug the keyboard cable into the keyboard port on the back of the computer.
2
Plug the mouse cable into the mouse port on the back of the computer.
To connect the keyboard and mouse (PCV-RZ series model)
KEYBOARD
MOUSE
PRINTER
i.LINK
S400
OPTICAL
36
Connecting the Telephone and Modem Cables
Connecting the Telephone and Modem Cables
1
Unplug your telephone cable from the wall jack and plug it into the
telephone jack located on the back panel of your computer.
2
Plug the modem cable (supplied) into the modem line jack, located on the
back panel of your computer
3
Plug the other end of the cable into the wall jack.
To connect the telephone and modem cables (PCV-RZ series model)
Your computer has a protective sticker
covering the Ethernet port located
on the rear panel. Connect only 10BASE-T and 100BASE-TX cables to the
Ethernet port. Using other cables or a telephone cable may result in an
electric current overload that can cause a malfunction, excessive heat, or fire
in the Ethernet port. For help on connecting to a network, see your network
administrator.
37
VAIO Digital Studio Computer Quick Start
Connecting the Power Cords
1
Plug the power cord into the back of the computer.
2
Plug both the display and computer power cords into a grounded AC wall
outlet or a power strip.
To connect the power cords (PCV-RZ series model)
KEYBOARD
MOUSE
PRINTER
38
Turning On your Computer
Turning On your Computer
When you start your system for the first time, your computer may detect new
equipment and display a dialog box that prompts you to restart your computer.
Respond to this prompt immediately.
1
Press the power button on the computer to turn on the power.
2
Press the power button on the display to turn on the power.
3
Press the power button on the right speaker to turn on the power.
To turn on your computer
(PCV-RZ series model with PCVA-SP4 speakers)
To turn on your computer
(PCV-RX series model with PCVA-SP3A speakers shown)
39
VAIO Digital Studio Computer Quick Start
Registering your Computer
Take advantage of Sony’s commitment to quality customer support and receive
these benefits by registering your computer:
❑
Sony Customer Support — Communicate with a Support Representative to
troubleshoot problems you may be having with your computer.
❑
Limited warranty — Protect your investment. See the Warranty Card for
more details.
✍ You are prompted to register your computer the first time you turn on the unit. Follow
the on-screen instructions to complete the registration process. If you are not able to
register your computer during the first session, you are provided with additional
registration opportunities later.
Setting Up your Dial-up Connection
The first time you turn your computer on, follow these steps to set up your dialup connection:
1
Click Start from the Windows taskbar and select All Programs.
2
Point to Accessories, point to Communications, and then click New
Connection Wizard. The Location Information window appears.
Location Information window
40
Registering your Computer
3
Enter in your information as requested. Click OK. The Phone and Modem
Options window appears.
Phone and Modem Options window
4
Click to select your dialing location and then click OK. The New
Connection Wizard appears.
New Connection Wizard window
5
Follow the on-screen instructions to finish setting up your dial-up
connection.
41
VAIO Digital Studio Computer Quick Start
Turning Off your Computer
Follow these steps when you are ready to turn off your computer for an extended
period of time.
To avoid loss of data, do not use the Power button to turn off the computer.
To turn off your computer
1
Click Start in the Windows taskbar, then select Turn Off Computer.
The Turn Off Computer dialog box appears.
2
Select the Turn Off option.
✍ Respond to any prompts about saving your documents.
3
Wait for your computer to turn off automatically—the power indicator light
turns off.
4
Turn off any peripheral devices connected to your computer.
✍ If you plan to turn off your computer for a short period of time, you may want to use
Stand by mode instead.
About the power button
If your system stops responding, press and hold the Power button for more than
six seconds to force your system to shut down. You may need to repeat this
procedure if your system does not shut down on the first attempt.
42
Troubleshooting
This section describes how to troubleshoot some common problems. You
can find more detailed information on how to troubleshoot your
computer's hardware features and preinstalled software in the online
VAIO® Computer User Guide. Your computer may not be equipped with
all of the features or software discussed in this section, depending on the
system configuration purchased.
43
VAIO Digital Studio Computer Quick Start
About VAIO Computer Functions
My computer does not start.
❑
Verify that the computer is plugged into a power source and that it is turned
on. Check that the power indicator is lit on the front panel of the computer.
❑
Confirm that a disk is not in the floppy disk drive* (unless you are using a
bootable floppy disk).
❑
Confirm that a CD is not in an optical drive (unless you are using a bootable
CD).
❑
Confirm that the power cord and all cables are connected firmly.
❑
If you plugged the computer into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.
❑
Verify that the monitor is plugged into a power source and turned on.
If your system has a built-in monitor, confirm that it is plugged into an
appropriate power source and that the system is turned on.
❑
Verify that the brightness or contrast control dials are adjusted correctly. (See
the manual that came with your display for details.)
❑
Confirm that the computer is not in stand by mode by pressing any key on
the keyboard.
Why did my computer or software stop responding?
You can try to locate and close the software application that has stopped
responding.
1
Press the Ctrl+Alt+Delete keys. The Windows Task Manager window
appears.
2
From the Applications tab, locate the application that has the status message,
“Not responding.”
3
Select the application that has a Not Responding status and click End Task.
Windows attempts to close the application.
* Certain VAIO computers are not equipped with a floppy disk drive. You can purchase a
floppy disk drive separately.
44
About VAIO Computer Functions
If your computer does not respond or the application does not close, try the
following steps:
1
Save any open files, if possible.
2
Press the Alt+F4 keys. The Turn Off Computer window appears.
3
Click Restart.
If your computer still does not respond and you cannot restart, shut down your
computer by pressing and holding the power button for more than six seconds.
If the software application continues to stop responding or causes your computer
to stop responding, contact the software publisher or designated technical support
provider.
Pressing and holding the power button for more than six seconds, may result
in the loss of data from files that are currently open.
Where can I find a listing of my computer's preinstalled
hardware?
You can find details about the drives, cards, and memory modules that are
installed on your system by viewing the online specifications sheet. This online
document describes the hardware configuration of your VAIO computer.
To access the online specifications sheet:
1
Click Start in the Windows taskbar, then click Help and Support.
2
From the VAIO Help and Support Center menu, click VAIO User Guide.
3
Locate the link in the text, “View the VAIO® Computer Specifications...”
45
VAIO Digital Studio Computer Quick Start
About Software
ware
Your computer may not be supplied with all of the software discussed in this
section, depending on the system configuration you purchased.
How do I use the System Restore feature in Windows XP?
System Restore is a feature of the Microsoft® Windows® XP operating system
that enables you to restore your computer to a previous state, if a problem occurs.
System Restore provides the following support:
❑
Restores your system to a previous state.
❑
Restores without erasing your personal data files.
❑
Creates restore points daily and when software applications or utilities are
installed.
❑
Maintains storage of one to three weeks of past restore points.
❑
Enables you to create your own custom restore points.
❑
Locates the dates associated with the restore points.
❑
Performs restorations that are reversible.
❑
Enables different types of restore points.
To Use the System Restore Wizard
1
Click Start in the Windows® taskbar and click Help and Support. The
VAIO Help and Support window appears.
2
Under Pick a Help topic, click Performance and maintenance.
3
Under Performance and maintenance, click Using System Restore to
undo changes. A submenu appears on the right.
4
Under Pick a task, click Run the System Restore Wizard. The System
Restore wizard dialog box appears.
5
Follow the on-screen instructions to restore your system or create a custom
restore point.
46
About Software
Where can I find a listing of my computer's preinstalled
software titles?
You can find details about the software that is preinstalled on your system by
viewing the online specifications sheet. This online document describes the
preinstalled software on your VAIO computer.
To access the online specifications sheet
1
Click Start in the Windows® taskbar and click Help and Support.
2
From the VAIO Help and Support menu, click VAIO User Guide.
3
Locate the link in the text, “View the VAIO® Computer Specifications...
47
VAIO Digital Studio Computer Quick Start
48
System And Application
Recovery CD(s)
You can restore your system, individual software applications, or drivers,
using the Recovery CDs. If you experience a problem with your computer,
reinstalling an individual application or device driver may correct the
problem. You may not need to recover the entire contents of your hard
drive.
49
VAIO Digital Studio Computer Quick Start
Using the System Recovery CD(s)
The System Recovery CD utility formats your hard disk drive and restores the
operating system and all the original, preinstalled software applications. If the
operating system or applications become corrupted or are erased, you can restore
your computer to the original factory settings. The System Recovery CD can
only be used to restore the hard disk drive of the Sony computer you purchased.
The System Recovery process removes all software that you may have
installed since you started using your computer. Reinstall any applications
that were not originally installed on your computer.
✍ Use the Application Recovery CD(s) to reinstall individual applications.
When you successfully complete your system recovery, you are prompted to
complete the Windows registration process.
System Recovery options
Default System Drive Recovery (Recommended)
All data on Drive C is deleted. The factory default settings and software
applications are restored on this drive only.
Change partition size and recover
All partitions, custom installations, and changes are removed from the hard disk
drive. You can set the partition sizes for both the Drive C and Drive D. The
original, preinstalled operating system and software applications are restored.
Factory Default Settings Recovery
All data and partitions are removed from the hard disk drive. All original factory
settings, operating system, and preinstalled software are restored.
The System Recovery utility does not back up your system's data. If you wish
to retain your system data, perform a back up to an external media.
50
Using the System Recovery CD(s)
Using the System Recovery CD(s)
Your system may take a few minutes to load necessary files. A blue screen
appears during the downloading process.
1
Press the disc eject button to open the optical disc drive and extend the disk
tray.
2
Insert the System Recovery CD (CD #1) in your computer's optical drive 1.
3
Press the disc eject button to close the optical disk drive tray.
The System Recovery utility starts from the optical drive. The first CD must
be in the drive when you turn on your computer.
Inserting the System Recovery CD (PCV-RZ series model shown)
✍ If your system is equipped with two optical drives, insert the System Recovery CD into
the upper optical drive.
51
VAIO Digital Studio Computer Quick Start
4
Turn off your computer.
5
Wait 30 seconds and turn on your computer. Your screen displays the
downloading progress, “Starting VAIO Recovery Utility.”
6
When the VAIO System Recovery Utility dialog box appears, click Next.
7
The Notes on Use window appears. Click Next.
8
On the Main Menu - Product Recovery window, select the appropriate
option to recover your system.
Follow the on-screen instructions to complete the recovery process.
Your system may include one or more System Recovery CDs. If you have more
than one System Recovery CD, insert the first CD to run the System Recovery
program. You are prompted to insert the next CD(s) once the information from
the first CD has been installed.
✍ The recovery process takes approximately 30 to 60 minutes to complete.
After recovering your system using the System Recovery CD(s), you may be
prompted to insert your Application Recovery CD(s) after restarting Windows.
Use the Application Recovery CD(s) to complete full restoration of your system.
52
Using the Application Recovery CD(s)
Using the Application Recovery CD(s)
The Application Recovery CD utility enables you to reinstall your system’s
original software, drivers, and to repair software applications if they become
corrupted or are erased. You can reinstall a specific application or driver to
correct a problem that you are experiencing with your computer or peripheral
hardware. You may not need to reinstall the entire contents of your hard drive to
correct certain problems. You must be in Windows to run the Application
Recovery CD utility.
✍ To reinstall all of the software that shipped with your computer, use the System
Recovery CD(s).
Reinstalling software
1
Turn on your computer. If your computer is already on, save and close all
open applications.
2
Logon to go to the Windows® desktop.
3
Insert Application Recovery CD #1 into your computer’s optical drive. The
Application Recovery utility loads automatically.
✍ If your system is equipped with two optical drives, insert the Application Recovery CD
into the upper optical drive.
4
Click OK in the VAIO welcome window. The Sony Application Recovery
Program window appears.
5
Double-click the Software folder. Icons representing the original,
preinstalled software are displayed.
6
Double-click the application you want to reinstall. The software’s
installation wizard begins.
7
Follow the on-screen instructions to complete the application recovery
process.
If you have questions about using the Application Recovery CD(s), visit the Sony
Computing Support Web site at http://www.sony.com/pcsupport.
53
VAIO Digital Studio Computer Quick Start
Reinstalling device drivers
The Microsoft® Windows® XP operating system is capable of reinstalling the
original factory-installed device drivers, without using the Application Recovery
CD(s).
1
Click Start in the Windows taskbar, then right-click My Computer. A
shortcut menu appears.
2
Click Properties. The System Properties dialog box appears.
3
From the Hardware tab, click the Device Manager button.
4
Right-click to select the unknown device* or the device that requires the
driver installation and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
5
Follow the on-screen instructions to locate the device and reinstall the
appropriate device driver.
✍ If Windows XP does not reinstall the device driver(s), follow the steps in the next
section to reinstall the device driver(s) using the Application Recovery CD(s).
Reinstalling device drivers using Application Recovery CD(s)
1
Log on to access the Windows® desktop.
2
Insert Application Recovery CD #1 into the optical disc drive. The VAIO
welcome window appears. Click OK, then click Quit to close the Sony
Application Recovery utility.
3
Without removing the Application Recovery CD from the optical drive,
click Start in the Windows taskbar and then right-click My Computer. A
shortcut menu appears.
4
Click Properties. The System Properties dialog box appears.
5
From the Hardware tab, click the Device Manager button.
6
Right-click to select the unknown device or the device that requires the
driver installation and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
* An unknown device(s) is identified by a yellow question mark. A device that has a driver
problem is identified by a yellow exclamation mark.
54
Using the Application Recovery CD(s)
7
Click to select the option, Install from a list or specific location
(Advanced). Click Next.
8
Click to cancel the option, Search removable media (floppy, CD-ROM...).
9
Select the check box for Include this location in the search and click
Browse. The Browse for Folder dialog box appears.
10 Navigate to the optical drive and click to select the Application Recovery
CD. The CD contents are displayed.
11 Click to open the drivers folder and click the folder for the device you want
to reinstall.
12 Click OK to return to the Hardware Update Wizard. Click Next.
13 Select the device folder, and click Next.
The Microsoft® Windows® XP operating system automatically reinstalls
the device driver(s) from the Application Recovery CD.
14 Click Finish and remove the Application Recovery CD from the optical
drive.
15 Click Start in the Windows taskbar, select Turn Off Computer. The Turn
Off Computer dialog box appears.
16 Select the Turn Off option.
17 Wait 30 seconds, and turn on your computer.
✍ Your system includes one or more Application Recovery CDs. Insert Application
Recovery CD #1, to start the application or driver recovery process. You are prompted
to insert the next CD(s), depending on the software application or driver you wish to
restore.
55
VAIO Digital Studio Computer Quick Start
56
Support Options
Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes all available
resources and offers suggestions on how to access this information for
maximum results.
57
VAIO Digital Studio Computer Quick Start
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and the
individual software Help files.
Your computer is supplied with these support options:
❑
VAIO® Computer Quick Start — The Quick Start contains information on
how to set up your computer quickly and easily. You can find instructions on
how to plan an ergonomic work space, connect power cords, cables and
peripheral devices, register your computer with Sony, and establish a dial-up
connection to the Internet. The Quick Start can also provide troubleshooting
support, if problems occur.
❑
VAIO® Computer User Guide — The online User Guide provides
information about configuring, maintaining, and upgrading your computer.
This support resource offers a variety of available topics, enabling you to
quickly view specific information using context-sensitive search features. To
access the online manual:
❑
58
1
Click Start in the Windows® taskbar, then click Help and Support.
2
From the VAIO Help and Support Center menu, click VAIO User
Guide.
Specifications — The online specifications sheet describes the hardware
and software configuration of your VAIO computer. To view this online
information:
1
Click Start in the Windows taskbar and click Help and Support.
2
From the VAIO Help and Support Center menu, click VAIO User
Guide.
3
Locate the link in the text, “View the VAIO® Computer
Specifications...”
Software Help and Support
❑
Preinstalled software Help files — Each preinstalled software application
provides online Help within the software, that describes the software’s
features. In these Help files, you can find tutorials that teach you to use the
software and locate troubleshooting support, should problems occur. To
access software Help files:
1
Click Start in the Windows taskbar and point to All Programs. A
submenu appears, listing all preinstalled software applications.
2
Click the desired software application.* The software’s main window
appears.
3
From the menu bar, click Help. The Help file appears.
Software
ftware Help and Support
The contact and support information for the preinstalled software on your system
is located in the online specifications sheet. Software support is free of charge for
90 days after the original date of purchase.
✍ Your computer may not be supplied with all of the software discussed in this section,
depending on the system configuration you purchased. To view the specific software
preinstalled on your computer, see the online specifications sheet.
* You can locate the online Help for Sony software applications by pointing to the individual
application’s icon and selecting Help from the submenu.
59
VAIO Digital Studio Computer Quick Start
Contacting Sony for Help and Support
If the information provided with your VAIO® computer does not provide an
immediate solution, or you would like to get direct support, contact Sony online
or by telephone.
Sony Computing Support Web site
Online help and support are available 24 hours a day, seven days a week, when
you visit the Sony Computing Support Web site. You can access the Web site at
http://www.sony.com/pcsupport.
The Sony Computing Support Web site provides
❑
Information about your specific model computer, such as
1
hardware and software specifications.
2
upgrade and maintenance procedures.
3
safety and legal information.
4
quick solutions to common problems.
❑
An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.
❑
Links that enable you to
60
1
quickly find the nearest Sony service center locations.
2
arrange for repairs or check repair status.
3
review warranty information.
4
e-mail your question or comments to the Sony Customer Information
Services Center.
5
check pricing and availability for products, accessories and parts, as
well as purchase online.
6
access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.
Contacting Sony for Help and Support
Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony
Support representative directly.
Before making a call to the Sony Customer Information Services Center, have
this basic information readily available.
1
VAIO® computer system type
2
Model number
3
Serial number*
Example:
4
Operating system
5
Hardware feature or software application issue
6
Brief description of the issue
For VAIO® computers purchased in the U.S. and Canada, contact a Sony
Support representative at 1-888-476-6972.
* The serial number is located on the back panel of your computer. The serial number is on a
white barcode label.
61
© 2003 Sony Electronics Inc.
Printed in USA
4-672-086-11
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