Sony | VAIO PCWA-C150S | User's Manual | Sony VAIO PCWA-C150S User's Manual

A-B6H-100-11(1)
Operating Instructions
2.4GHz
Wireless LAN PC Card
PCWA-C150S
© 2002 Sony Corporation
WARNING
To prevent fire or shock hazard, do not
expose the unit to rain or moisture.
Owner’s Record
The model and serial numbers are located on the
back of the unit. Record the serial number in the
space provided below. Refer to them whenever
you call upon your Sony dealer regarding this
product.
Model No. PCWA-C150S
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.
Only peripherals (computer input/output devices,
terminals, printers, etc.) that comply with FCC
Class B limits may be attached to this computer
product. Operation with non-compliant peripherals
is likely to result in interference to radio and
television reception.
Serial No.______________
CAUTION
Any changes or modifications not expressly
approved in this manual could void your warranty.
All cables used to connect peripherals must be
shielded and grounded. Operation with cables,
connected to peripherals, that are not shielded and
grounded, may result in interference to radio and
television reception.
FCC ID: AK8PCWAC150S
Exposure to Radio Frequency Radiation.
The radiated output power of the Wireless LAN
PC Card is far below the FCC radio frequency
exposure limits.
Nevertheless, the Wireless LAN PC Card shall be
used in such a manner that the potential for human
contact during normal operation is minimized.
If you have questions about this product, call the
Sony Customer Information Service Center at
1-888-476-6972; or write to the Sony Customer
Information Service Center at 12451 Gateway
Boulevard, Fort Myers, FL 33913. The number
below is for FCC-related matters only.
Declaration of Conformity
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio or communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced radio/TV
technician for help.
2
Trade Name: Sony
Model No: PCWA-C150S
Responsible Party: Sony Electronics Inc.
Address: 680 Kinderkamack Road,
Oradell, NJ 07649 USA
Telephone: 201-930-6972
This phone number is for FCC-related matters
only.
This device complies with part 15 of the FCC
Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Safety Information
WARNING
• Opening the unit, for whatever reason, could
lead to damage that is not covered by the
warranty.
• Do not use this equipment on hospital premises.
Doing so may cause medical devices to
malfunction.
• If using the equipment near a pacemaker, make
sure it is at least 9 inches (22 cm) away from
the pacemaker.
• Do not use this equipment in an aircraft, as
doing so could cause the aircraft's equipment to
malfunction. Make sure you remove the
equipment from the PC card slot before
carrying your computer onto an aircraft.
• Do not use this equipment outdoors.
• Install and connect this product by following
descriptions in its Operating Instructions and
Quick Start Guide before using it.
• To comply with the FCC RF exposure
compliance requirements, a separation distance
of at least 2.5 cm must be maintained between
the antenna of this device and all persons. This
card may be used in portable or mobile devices
such as laptops or handheld PDA’s. The device
should not operate in a body worn device or
configuration.
Users are not permitted to make changes or
modify the system in any way.
• Indoor use only.
• This device is made for use in the USA and
Canada only.
For the customers in Canada
• This class B digital apparatus complies with
Canadian ICES-003.
• Operation is subject to the following two
conditions; (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the device.
• To prevent radio interference to the lisenced
service, this device is intended to be operated
indoors and away from windows to provide
maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to
licensing.
• The term "IC" before the equipment
certification number only signifies that Industry
Canada technical specifications were met.
Pour les utilisateurs au Canada
• Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
• L'utilisation de ce dispositif est autorisée
seulement aux conditions suivantes : (1) il ne
doit pas produire de brouillage et (2)
l'utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de
compromettre le fonctionnement du dispositif.
• Pour empêcher que cet appareil cause du
brouillage au service faisant l'objet d'une
licence, il doit être utilisé à l’intérieur et devrait
être placé loin des fenêtres afin de fournir un
écran de blindage maximal. Si le matériel (ou
son antenne d’émission) est installé à
l’extérieur, il doit faire l'objet d'une licence.
• Le terme "IC" avant le muméro d’homologation
ne signifie seulement que les normes
d’Industrie du Canada ont été respectées.
About the supplied software
THE SUPPLIED SOFTWARE IS SUPPLIED
PURSUANT TO THE APPLICABLE ENDUSER LICENSE AGREEMENT.
• Copyright laws prohibit reproducing the
software or the software manual in whole or in
part, or renting the software without the
permission of the copyright holder.
• In no event will SONY be liable for any
financial damage or loss of profits, including
claims made by third parties, arising out of the
use of the software supplied with this product.
• In the event a problem occurs with this software
as a result of defective manufacturing, SONY
will replace it at SONY’s option or issue a
refund; however, SONY bears no other
responsibility.
• The software provided with this product cannot
be used with equipment other than that which is
designated for use with.
• Please note that, due to continuing efforts to
improve quality, the software specifications
may be changed without notice.
3
Program © 2002 Sony Corporation, Copyright
Documentation © 2002 Sony Corporation
Sony, VAIO, the VAIO logo, Memory Stick,
and the Memory Stick logo are trademarks of
Sony Corporation.
Microsoft and Windows are registered
trademarks of Microsoft Corporation in the
United States of America and other countries.
MMX and Pentium are registered trademarks of
Intel Corporation.
Adobe and Adobe Acrobat are trademarks of
Adobe Systems Incorporated.
All other name of systems, products and services
are trademarks of their respective owners. In this
manual, the ™ or ® marks are not specified.
Notes:
• The user interface of the Sony supplied
software may differ slightly from that shown
in this manual.
• This manual assumes that you are familiar
with basic operations of the Windows
operating system. For computer operations,
refer to the manuals that come with your
computer.
• In this manual, Microsoft® Windows®
Millennium Edition is referred to as
Windows Me.
• In this manual, Microsoft® Windows® 2000
Professional is referred to as Windows 2000.
• In this manual, Microsoft® Windows® XP
Professional and Microsoft® Windows® XP
Home Edition are referred to as Windows XP.
Table of contents
Overview ............................................... 5
What you can do with your
Wireless LAN PC Card ............. 5
About the supplied software .......... 7
System requirements ..................... 8
About this manual .................................. 9
Opening the Help files .................. 9
Getting started
Unpacking ............................................ 10
Installing the software ......................... 11
Installing the driver software ............... 13
Installing the driver software ...... 13
Verifying the installation ............. 18
Inserting the Wireless LAN PC Card .. 25
Starting Client Manager .............. 26
To remove the
Wireless LAN PC Card ........... 27
Uninstalling the software and driver ... 28
Uninstalling the software ............ 28
Uninstalling the Wireless LAN
PC Card driver ......................... 30
Software setup
Setting up the connection environment .. 34
Windows Me or Windows 2000 .... 34
Windows XP ............................... 44
Checking the communication status .... 47
Checking the wireless signal
strength .................................... 47
Client Manager menus ......................... 48
Precautions .......................................... 50
Specifications ...................................... 51
Getting help ......................................... 51
Additional information
Glossary ............................................... 53
Troubleshooting ................................... 54
4
Overview
What you can do with your Wireless LAN PC Card
You can build a wireless LAN using the Wireless LAN PC Card PCWAC150S (subsequently referred to as “Wireless LAN PC Card”). Equipping
multiple computers with Wireless LAN PC Cards and installing the
supplied software enables the computers to communicate and exchange
data without a physical connection.
There are two basic configuration modes for a wireless LAN. In
“Infrastructure Mode”, communication is routed through a separately
available 2.4 GHz Wireless LAN Access Point (subsequently referred to as
“Access Point”). In “Peer-to-Peer Mode”, no Access Point is used and the
computers communicate directly with each other. If you connect your
Access Point to a communication device (such as a cable modem, DSL
modem, broadband router or ISDN router) or wired Ethernet LAN with an
Internet connection, the computers in the wireless LAN can access the
Internet.
Note
This product is a 2.4 GHz Wireless LAN PC Card conforming to the IEEE
802.11b standard. It is not compatible with products conforming to other
standards (such as the IEEE 802.11a standard for 5 GHz wireless LANs).
z Tips
- For details regarding functions and operation of the Access Point, please refer to its
documentation.
- For information about file and printer sharing in a network environment, see Windows
Help.
5
Communication through Access Point (Infrastructure Mode)
Direct communication between computers (Peer-to-Peer Mode)
z Tip
For details about peer-to-peer connections with Windows XP, see Windows XP Help.
6
About the supplied software
The Wireless LAN PC Card comes with the following software.
Client Manager
Client Manager is utility software for displaying the communication status
of the Wireless LAN PC Card.
Usually, the software operates in the background and shows the
communication status using an icon in the system tray (notification area in
Windows XP). In operating systems other than Windows XP, the Client
Manager allows you to change network settings of the computer and to
switch networks.
Basic procedures for using Client Manager are explained in this manual.
PCWA-C150S Wireless LAN PC Card Driver
This is required for operation of the Wireless LAN PC Card.
7
System requirements
s Computer Hardware Requirements
CPU:
MMX® Pentium® 233 MHz and above
RAM:
With Windows Me/Windows 2000: 64 MB or more
With Windows XP: 128 MB or more
CD-ROM drive
Preinstalled built-in PCMCIA Type II slot
s Operating system
Microsoft® Windows® Millennium Edition
Microsoft® Windows® 2000 Professional Edition
Microsoft® Windows® XP Home Edition
Microsoft® Windows® XP Professional Edition
Note
Correct operation in an OS upgrade environment is not assured, except for factory
provided Windows XP upgrade packages for Sony VAIO® series computers.
s Display
High color (16 bit color) and above, 800 × 600 pixels and above
Notes
• Trouble-free operation for all computers satisfying the above requirements is not
assured.
• For Internet access via the wireless LAN, an IEEE 802.11b compliant 2.4 GHz
Wireless LAN Access Point (available separately) is required.
• An Internet Service Provider (ISP) is required for Internet access.
8
About this manual
Note
When using an Access Point, first connect and configure the Access Point as explained in
its documentation.
This manual explains the operation of the Wireless LAN PC Card and the installation and
setup of the supplied Client Manager software. For details on using the Client Manager,
refer to the online Help within the software.
Opening the Help files
To use the Client Manager Help, proceed as follows.
1
While Client Manager is running, right-click the Client
Manager icon
in the system tray (notification area in
Windows XP).
z Tip
The appearance of the icon changes according to the wireless signal strength. For
details, see “Checking the communication status” on page 47.
2
In the shortcut menu that appears, point to “Help”, and click
“Contents”.
Selecting a topic from the contents
From the contents list, click the desired topic.
Searching using a Keyword
1
Select the “Index” tab from the Help dialog box.
The keyword list appears.
2
Enter a keyword or scroll down the keyword list.
3
Select a topic, and click “Display”.
Topics related to the keyword appear.
9
Unpacking
Your Wireless LAN PC Card comes with the following items.
• Wireless LAN PC Card
• CD-ROM (Setup disc)
• Read This First
• Quick Start Guide
• Troubleshooting Guide
• Warranty card
• Other printed materials
10
Installing the software
Getting started
Before installing the software:
• Configure and connect the Access Point.
• Quit all Windows programs.
Note
In Windows 2000 and Windows XP operating systems, only users with administrator
privileges can install the software. If you have logged on to Windows 2000 with a user
account not listed in “Administrator” or on to Windows XP with a user account not
defined as “computer administrator”, you will be asked to type a user account name and
password for an account with administrator privileges when you attempt to install the
software. In this situation, enter the required information before proceeding.
1
In Windows Explorer or My Computer, double-click the
installer file for Client Manager.
• If your computer has an internal CD-ROM drive or you can use an external CDROM drive while the Wireless LAN PC Card is inserted:
Click on “Setup.exe” on the CD-ROM.
• If you copied the “Wireless LAN” folder from the supplied CD-ROM to your
hard disk as described on page 13:
Click “Setup.exe” in the folder on the hard disk.
Note
Depending on your computer settings, “Setup.exe” may be displayed as just
“Setup”. If several files with the same name appear in the folder, double-click the
one with the following icon.
2
Click “Next”.
The License Agreement dialog box appears.
3
Read the agreement and click “Yes” to accept.
The Choose Destination Location dialog box appears.
11
4
Check that the displayed folder is the one where you want to
install the software, and click “Next”.
The Select Program Folder dialog box appears.
z Tip
If you want to install the software into a different folder, click “Browse” and select
the folder or directly enter the folder name.
5
Click “Next”.
z Tip
If you want to change the program folder, select a folder from the Existing Folders
list or directly enter the folder name into the “Program Folder” field.
6
Without placing a check mark in the check box, click
“Finish”.
Proceed to “Installing the driver software” (page 13).
12
Installing the driver software
Before installing the driver software, install the supplied utility software. For details on
installing the supplied utility software, see “Installing the software” on page 11.
Installing the driver software
The installation procedure varies depending upon whether the CD-ROM
drive is available when the Wireless LAN PC Card is inserted.
Note
If your computer has only one PC card slot, and your CD-ROM drive must be
connected through it, copy the “Wireless LAN” folder from the supplied CD-ROM
onto the hard disk before inserting the Wireless LAN PC Card. The following steps
use the “Temp” folder in the C drive as an example.
If you can use the CD-ROM drive while the Wireless LAN PC Card is inserted, the
following steps are not required. Begin installation starting from step 1 on page 14, 15
or 17.
1 Connect the CD-ROM drive to the computer, and insert the supplied CDROM into the drive.
2 Copy the “Wireless LAN” folder on the CD-ROM to the “Temp” folder on your
hard disk using Windows Explorer.
3 Remove the CD-ROM drive from the PC card slot.
13
Getting started
Note
Windows Me
1
Insert the supplied CD-ROM into the CD-ROM drive.
Note
If your computer has two PC card slots and your CD-ROM drive must be connected
through one of them, connect the CD-ROM drive to the bottom slot.
2
Insert the Wireless LAN PC Card into the PC card slot.
The Add New Hardware Wizard appears.
z Tip
See “Inserting the Wireless LAN PC Card” on page 25 for information about
inserting the Wireless LAN PC Card into your computer.
3
Select “Specify the location of the driver”, and click “Next”.
Select this option
4
Select “Specify a location”, and click “Browse”.
5
Select the folder containing the driver, and click “OK”.
• When installing from the supplied CD-ROM in a CD-ROM
drive connected to the computer:
Select the “1WinMe” folder on the CD-ROM.
• When installing after copying the contents of the supplied CDROM to a hard disk:
Select the “1WinMe” folder in the folder into which you copied the
CD-ROM contents.
6
14
Click “Next” to begin the search.
7
Click “Next” to begin driver installation.
8
Click “Cancel” on the Add/Edit Configuration Profile dialog
box.
9
Click “Finish”.
10 Restart the computer.
Windows 2000
Note
In Windows 2000, only users with administrator privileges can install drivers. Log on to
Windows 2000 with a user account listed in “Administrator”.
1
Insert the supplied CD-ROM into the CD-ROM drive.
Note
If your computer has two PC card slots and your CD-ROM drive must be connected
through one of them, connect the CD-ROM drive to the bottom slot.
2
Insert the Wireless LAN PC Card into the PC card slot.
The Found New Hardware Wizard appears.
z Tip
See “Inserting the Wireless LAN PC Card” on page 25 for information about
inserting the Wireless LAN PC Card into your computer.
15
Getting started
Wait for installation to complete. The Add/Edit Configuration Profile
dialog box appears when installation is complete.
3
Click “Next”.
4
Confirm that “Search for a suitable driver for my device” is
selected, and click “Next”.
5
Select Specify a location, and click “Next”.
6
Click “Browse”.
7
Select the folder containing the driver, and click “Open”.
• When installing from the supplied CD-ROM in a CD-ROM
drive connected to the computer:
Select the “2Win2k” folder on the CD-ROM.
• When installing after copying the contents of the supplied CDROM to a hard disk:
Select the “2Win2k” folder in the folder into which you copied the
CD-ROM contents.
8
Click “OK” to begin the search.
9
Click “Next” to begin the driver installation.
The Add/Edit Configuration Profile dialog box appears.
10 Click “Cancel” on the Add/Edit Configuration Profile dialog
box.
11 Click “Finish”.
12 Restart the computer.
16
Windows XP
Note
1
Insert the supplied CD-ROM into the CD-ROM drive.
Note
If your computer has two PC Card slots and your CD-ROM drive must be connected
through one of them, connect the CD-ROM drive to the bottom slot.
2
Insert the Wireless LAN PC Card.
The “Find New Hardware Wizard” appears.
z Tip
See “Inserting the Wireless LAN PC Card” on page 25 for information about
inserting the Wireless LAN PC Card into your computer.
3
Select “Install from a list or specific location (Advanced)”,
and click “Next”.
Select this option
4
Check “Include this location in the search”, and click
“Browse”.
17
Getting started
In Windows XP, only users with administrator privileges can install drivers. If you have
logged on to Windows XP with a user account not defined as “computer administrator”,
you will be asked to type a user account name and password for an account with
administrator privileges when you attempt to install the driver. In this situation, enter the
required information before proceeding.
5
Select the folder that contains the driver and click “OK”.
• When installing from the supplied CD-ROM in a CD-ROM
drive connected to the computer:
Select the “3WinXP” folder on the CD-ROM.
• When installing after copying the contents of the supplied CDROM to a hard disk:
Select the “3WinXP” folder in the folder into which you copied the
CD-ROM contents.
6
Click “Next” to begin the search.
7
Click “Finish”.
Verifying the installation
To verify that the Wireless LAN PC Card driver software has been
installed, perform the following steps.
Windows Me:
1
From the “Start” menu, point to “Settings”, and click “Control
Panel”.
Control Panel appears.
2
Double-click the System icon.
The System Properties dialog box appears.
z Hint
If System is not displayed, click “view all Control Panel options”.
18
3
Click the “Device Manager” tab.
4
Select “View Devices by type”.
5
Double-click “Network adapters”.
6
Double-click “Sony PCWA-C150 Wireless PC Card”.
Getting started
The Sony PCWA-C150 Wireless PC Card Properties dialog box
appears.
Note
The Wireless LAN PC Card is not working properly if the following occurs:
• “Sony PCWA-C150 Wireless PC Card” is represented in the Device Manager list
by a yellow question mark or exclamation point.
c Click “Sony PCWA-C150 Wireless PC Card”, and click “Remove” to uninstall
the Wireless LAN PC Card driver. Then, reinstall the Wireless LAN PC Card
driver.
• Double-clicking “Network adapters” does not display “Sony PCWA-C150
Wireless PC Card”.
c Remove the Wireless LAN PC Card from the computer, and reinsert it. Then,
reinstall the Wireless LAN PC Card driver.
• Double-clicking “Other devices” displays “Sony PCWA-C150 Wireless PC
Card”.
c Click “Sony PCWA-C150 Wireless PC Card”, and click “Remove” to uninstall
the Wireless LAN PC Card driver. Then, reinstall the Wireless LAN PC Card
driver.
7
Confirm that the message “This device is working properly”
is displayed under “Device status”.
Note
If the message “This device is working properly” is not displayed, the Wireless LAN
PC Card is not working properly. In this case, click “OK” to close the Sony PCWAC150 Wireless PC Card Properties dialog box, and then click “Remove”. When the
Confirm Device Removal dialog box appears, click “OK” to remove the driver.
Next, click “Yes” to restart the computer. When the computer restarts, repeat the
steps from step 2 on page 14.
19
8
Click “OK”.
You are returned to the System Properties dialog box.
9
Click “OK”.
You are returned to Control Panel.
10
Double-click the PC Card (PCMCIA) icon.
The PC Card (PCMCIA) dialog box appears.
11
Confirm that “Sony PCWA-C150 Wireless PC Card” is
displayed under Socket Status.
Note
If “Sony PCWA-C150 Wireless PC Card” is not displayed in the PC Card
(PCMCIA) Properties dialog box, the Wireless LAN PC Card is not working
properly. Repeat steps 1 through 4. Click “Sony PCWA-C150 Wireless PC Card”
then click “Remove” to remove the driver. Click “Yes” to restart the computer.
When the computer restarts, repeat from step 2 in "Installing the driver software" on
page 14.
12
Click “OK”.
The PC Card (PCMCIA) Properties dialog box closes.
13
20
Click
to close Control Panel.
Windows 2000:
1
From the “Start” menu, point to “Settings”, then click “Control
Panel”.
Getting started
Control Panel appears.
2
Double-click the System icon.
The System Properties dialog box appears.
3
Click the “Hardware” tab, then click “Device Manager”.
The Device Manager window appears.
4
Double-click “Network adapters”.
5
Double-click “Sony PCWA-C150 Wireless PC Card”.
The Sony PCWA-C150 Wireless PC Card Properties dialog box
appears.
21
Note
The Wireless LAN PC Card is not working properly if the following occurs:
• “Sony PCWA-C150 Wireless PC Card” is represented in the Device Manager list
by a yellow question mark or exclamation point.
c Right-click “Sony PCWA-C150 Wireless PC Card”, and click “Remove” to
uninstall the Wireless LAN PC Card driver. Then, reinstall the Wireless LAN
PC Card driver.
• Double-clicking “Network adapters” does not display “Sony PCWA-C150
Wireless PC Card”.
c Remove the Wireless LAN PC Card from the computer, and reinsert it. Then,
reinstall the Wireless LAN PC Card driver.
• Double-clicking “Other devices” displays “Sony PCWA-C150 Wireless PC
Card”.
c Right-click “Sony PCWA-C150 Wireless PC Card”, and click “Remove” to
delete the Wireless LAN PC Card driver. Then, reinstall the Wireless LAN PC
Card driver.
6
Confirm that the message “This device is working properly”
is displayed under “Device status”.
Note
If the message “This device is working properly” is not displayed, the Wireless LAN
PC Card is not working properly. In this case, click “OK” to close the Sony PCWAC150 Wireless PC Card Properties dialog box, and then click “Uninstall” on the
“Action” menu to remove the driver. When the Confirm Device Removal dialog box
appears, click “OK”. After removing the driver, repeat the steps from step 2 on page
15.
7
Click “OK”.
You are returned to the Device Manager window.
8
Click
to close the Device Manager window.
You are returned to the System Properties dialog box.
9
Click “OK”.
You are returned to Control Panel.
10
22
Click
to close Control Panel.
Windows XP:
1
From the “start” menu, click “Control Panel”.
2
Getting started
Control Panel appears.
Double-click “System”.
The System Properties dialog box appears.
z Hint
If the System icon is not displayed, click “Switch to Classic View”.
3
Click the “Hardware” tab, and click “Device Manager”.
The Device Manager window appears.
4
Double-click “Network adapters”.
5
Double-click “Sony PCWA-C150 Wireless PC Card”.
The Sony PCWA-C150 Wireless PC Card Properties dialog box
appears.
23
Note
The Wireless LAN PC Card is not working properly if the following occurs:
• “Sony PCWA-C150 Wireless PC Card” is represented in the Device Manager list
by a yellow question mark or exclamation point.
c Right-click “Sony PCWA-C150 Wireless PC Card”, and click “Uninstall” to
delete the Wireless LAN PC Card driver. After removing the driver, repeat the
steps from step 2 on page 17.
• Double-clicking “Network adapters” does not display “Sony PCWA-C150
Wireless PC Card”.
c Remove the Wireless LAN PC Card from the computer, and reinsert it. Then,
repeat the steps from step 2 on page 17.
• Double-clicking “Other devices” displays “Sony PCWA-C150 Wireless PC
Card”.
c Right-click “Sony PCWA-C150 Wireless PC Card”, and click “Uninstall” to
delete the Wireless LAN PC Card driver. Then, repeat the steps from step 2 on
page 17.
6
Confirm that the message “This device is working properly”
is displayed under “Device status”.
Note
If the message “This device is working properly” is not displayed, the Wireless LAN
PC Card is not working properly. In this case, click “OK” to close the Sony PCWAC150 Wireless PC Card Properties dialog box, right-click “Sony PCWA-C150
Wireless PC Card”, and then click “Uninstall” to remove the driver. After removing
the driver, restart the computer. When the computer restarts, repeat the steps from
step 2 on page 17.
7
Click “OK”.
You are returned to the Device Manager window.
8
Click
to close Device Manager windows.
You are returned to the System Properties dialog box.
9
Click “OK”.
You are returned to Control Panel.
10
24
Click
to close Control Panel.
Inserting the Wireless LAN PC Card
Getting started
This section explains how to insert the Wireless LAN PC Card into your
computer and how to remove it.
You do not need to turn off your computer when inserting the Wireless
LAN PC Card.
Insert the Wireless LAN PC card into the PC card slot of the
computer.
Push the Wireless LAN PC Card into the slot until it is firmly seated.
Warning
When inserting the Wireless LAN PC Card, grasp it at the antenna base or both sides. If
you hold the card by the protruding part of the antenna, the card may be damaged.
Notes
• If the card does not fit easily, do not force it in. Take the card out and try reinserting it.
• You may not be able to insert the Wireless LAN PC Card into some computers, due to
insufficient depth or irregular shape above the PC card slot.
Insert in the direction
of the arrow
To PC card slot
25
Notes
• If your computer has two PC card slots, insert the Wireless LAN PC Card into the top
slot. If the card is inserted into the bottom slot, the antenna of the Wireless LAN PC
Card will block the top slot.
• In some computer models, the Memory Stick slot may be blocked while the Wireless
LAN PC Card is inserted.
• Set up your computer so that it does not go into System Suspend mode or System
Hibernation mode while the Wireless LAN PC Card is in use.
• If the Wireless LAN PC Card is removed during System Suspend mode or System
Hibernation mode, it may not be recognized properly when reinserted. Do not remove
or insert the Wireless LAN PC Card during System Suspend mode, System Hibernation
mode, or while the computer is idle.
Starting Client Manager
Note
Do not start the Client Manager before installing the driver software.
From the “Start” menu, point to “Programs” (“All Programs” in
Windows XP), “Wireless LAN”, “PCWA-C150S”, and then click
“Client Manager”.
z Tip
The Client Manager is also included in the “Startup” folder, so it will start automatically
when Windows starts up.
26
To remove the Wireless LAN PC Card
Close any running software that uses the wireless LAN for
example, Client Manager.
2
Stop the Wireless LAN PC Card according to the manuals
provided with your computer.
3
Remove the Wireless LAN PC Card according to the
documentation of your computer.
Getting started
1
Grasp the card at both sides and carefully pull it out of the slot.
27
Uninstalling the software and driver
Uninstalling the software
Windows Me
1
From the “Start” menu, point to “Settings”, and click “Control
Panel”.
Control Panel appears.
2
Double-click the “Add/Remove Programs” icon.
The Add/Remove Programs Properties dialog box appears.
z Tip
If the Add/Remove Programs icon is not shown, select “view all Control Panel
options”.
3
Select “Sony Wireless LAN Client Manager” from the list of
automatically removable software, and click “Add/Remove”.
The Confirm File Deletion dialog box appears.
4
Click “OK”.
The software uninstall process is carried out.
5
Click “OK” to close the Add/Remove Programs Properties
dialog box.
Control Panel is shown again.
6
28
Click
to close Control Panel.
Windows 2000
1
From the “Start” menu, point to “Settings”, and click “Control
Panel”.
Control Panel appears.
2
Double-click the Add/Remove Programs icon.
The Add/Remove Programs dialog box appears.
3
From the “Currently installed programs” list, select “Sony
Wireless LAN Client Manager”, then click “Change/Remove”.
The Confirm File Deletion dialog box appears.
4
Click “OK”.
The software uninstall process is carried out.
5
Click “Close” to close the Add/Remove Programs dialog box.
Control Panel is shown again.
6
Click
to close Control Panel.
29
Getting started
In Windows 2000 operating system, only users with administrator
privileges can uninstall software. If you have logged on to Windows 2000
with a user account not listed in “Administrator”, you will be asked to enter
a user account name and password for an account with administrator
privileges when you attempt to uninstall the software. In such a case, enter
the required information before proceeding.
Windows XP
Note
In Windows XP operating system, only users with administrator privileges can uninstall
software. If you have logged on to Windows XP with a user account not defined as
“computer administrator”, you will be asked to enter a user account name and password
for an account with administrator privileges when you attempt to uninstall the software.
In such a case, enter the required information before proceeding.
1
From the “Start” menu, click “Control Panel”.
Control Panel appears.
2
Click “Add or Remove Programs” (double-click if the Control
Panel “Classic View” is selected).
The Add or Remove Programs dialog box appears.
3
From the “Currently installed programs” list, select “Sony
Wireless LAN Client Manager”, and click Change/Remove.
The Confirm File Deletion dialog box appears.
4
Click “OK”.
The software uninstall process is performed.
5
Click “Close” to close the Add or Remove Programs dialog
box.
Control Panel is shown again.
6
Click
to close Control Panel.
Uninstalling the Wireless LAN PC Card driver
To uninstall the Wireless LAN PC Card driver, perform the following
steps.
z Hint
Refer to the Quick Start Guide for instructions on installing the Wireless LAN PC Card
driver.
30
Windows Me:
1
Control Panel appears.
2
Double-click the “System” icon.
The System Properties dialog box appears.
z Hint
If System is not displayed, click “view all Control Panel options”.
3
Click the “Device Manager” tab.
4
Select “Devices by type”.
5
Double-click “Network adapters”, then click “Sony PCWAC150 Wireless PC Card”, and click “Remove”.
The Confirm Device Removal dialog box appears.
6
Click “OK”.
The message “To finish removing your hardware, you must restart
your computer. Do you want to restart your computer now?” appears.
7
Remove the Wireless LAN PC Card from its slot, and click
“Yes”.
The system restarts. This completes removal of the driver.
31
Getting started
From the “Start” menu, point to “Settings”, and click “Control
Panel”.
Windows 2000:
Note
Log on to Windows 2000 as Administrator.
1
From the “Start” menu, point to “Settings”, and click “Control
Panel”.
Control Panel appears.
2
Double-click the “System” icon.
The System Properties dialog box appears.
3
Click the “Hardware” tab, and click “Device Manager”.
The Device Manager window appears.
4
Double-click “Network adapters”.
5
Double-click “Sony PCWA-C150 Wireless PC Card”.
The Sony PCWA-C150 Wireless PC Card Properties dialog box
appears.
6
Click the “Driver” tab, and click “Uninstall”.
The Confirm Device Removal dialog box appears.
7
Click “OK”.
You are returned to the Device Manager window.
8
Click
to close Device Manager window.
You are returned to the System Properties dialog box.
9
Click “OK”.
You are returned to Control Panel.
10
32
Click
to close Control Panel.
Windows XP:
Note
1
Getting started
Log on to Windows XP using an account with computer administrator privileges.
From the “Start” menu, click “Control Panel”.
Control Panel appears.
2
Double-click “System”.
The System Properties dialog box appears.
z Hint
If the System icon is not displayed, select “Switch to Classic View”.
3
Click the “Hardware” tab, and click “Device Manager”.
The Device Manager window appears.
4
Double-click “Network adapters”.
5
Double-click “Sony PCWA-C150 Wireless PC Card”.
The Sony PCWA-C150 Wireless PC Card Properties dialog box
appears.
6
Click the “Driver” tab, and click “Uninstall”.
The Confirm Device Removal dialog box appears.
7
Click “OK”.
You are returned to the Device Manager window.
8
Click
to close the Device Manager window.
You are returned to the System Properties dialog box.
9
Click “OK”.
You are returned to the Control Panel.
10
Click
to close Control Panel.
33
Setting up the connection environment
Windows Me or Windows 2000
Establishing communication with the Access Point
This section describes how to configure settings for communication with an
Access Point. When not using an Access Point, see “Configuring
communication settings for Peer-to-Peer Mode” on page 40.
Before configuring the settings, the following tasks must be
completed:
• The Wireless LAN PC Card must be inserted into the computer.
• The Access Point and the computer with the Wireless LAN PC Card
must be located within the communication limits of the Access Point
(approx. 330 feet), and the Access Point must be turned on. For details,
see the Access Point documentation.
• Check the Network Name (also called SSID) and the Data Security (also
called WEP or Encryption) settings of the Access Point. For details about
these settings, consult your network administrator. The factory-settings
for the Access Point are listed in the Access Point documentation.
1
Click the Client Manager icon
The Client Manager window appears.
34
on the taskbar.
2
From the “Actions” menu, select “Add/Edit Configuration
Profile”.
The Add/Edit Configuration Profile dialog box appears.
Software setup
3
Click “Add”.
The Edit Configuration dialog box appears.
z Tip
To edit an existing profile, click “Edit”.
35
4
Enter an alphanumeric name for the profile in the “Profile
Name” field (letters, numbers, and symbols are allowed).
Verify that Access Point is selected in the “Network Type”
list, and click “Next”.
The Identify Your Network window shown below appears.
5
In the “Network Name” field, enter the same Network Name
as set for the Access Point. You can also click “Scan” to
search for Access Points within communication range.
Note
The Network Name is case sensitive. Be sure to use the same uppercase/lowercase
spelling as at the Access Point.
z Tips
• If you leave the Network Name field blank, the computer will attempt to connect
to an arbitrary Access Point within range. If you enter “ANY” (all in uppercase) in
the Network Name field, the computer will attempt to connect to all Access Points
within range.
• If the “Scan” button is dimmed, an Access Point search cannot be performed.
Enter the Network Name set for the Access Point.
6
36
If you clicked “Scan” in step 5, from the Scan for Network
Name dialog box, select the Access Point to which you want
to connect, and click “OK”.
7
Click “Next”.
The Set Security window shown below appears.
Software setup
8
If Data Security (also called WEP or Encryption) is enabled
at the Access Point, enter matching setting values for the
Wireless LAN PC Card, as described below.
Notes
• Input is case sensitive. Be sure to use the same uppercase/lowercase spelling as at
the Access Point.
• The Data Security function serves to prevent unauthorized access to your
network. It is strongly recommended that you enable Data Security after having
checked that communication can be established. For details about changing the
settings of the Access Point, see the documentation of the Access Point. After
changing the settings of the Access Point, use Client Manager to change the
settings for the Wireless LAN PC Card accordingly.
1. Select the “Enable Data Security” check box.
2. Select the input method for the key (the key is a password for
connecting to an Access Point with Data Security enabled):
“Use Alphanumeric Characters (0 - 9, a - z, A - Z)” or “Use
Hexadecimal (0 - 9, a - f, A - F)”. Symbols are also available
when you select “Alphanumeric Characters (0-9, a-z, A-Z)”.
Note
If the Access Point still uses the factory default key, it is strongly recommended
that you change it after having checked that communication can be established.
After changing the settings of the Access Point, use Client Manager to change
the settings for the Wireless LAN PC Card accordingly. For details about
changing the settings of the Access Point, see the documentation of your Access
Point.
37
3. In the field “Key 1”, “Key 2”, “Key 3”, or “Key 4”, type the
encryption key set at the Access Point.
Notes
• Type the number of characters or digits as indicated below.
Alphanumeric Characters
Hexadecimal
Access Point is encrypted
with a 128-bit WEP
13 characters
26 digits
Access Point is encrypted
with a 64-bit WEP
5 characters
10 digits
• Alphanumeric characters are case sensitive.
• Alphanumeric characters may include symbols.
4. Select the field where you have input the key from the
“Encrypt data with” drop-down list.
9
Click “Next”.
The Power Management window shown below appears.
38
10 Set Power Management to “Off (default power consumption
and high performance)” or “On (lower power consumption
and performance)”, and click “Next”.
The TCP/IP Behavior window shown below appears.
Software setup
11 When using one Wireless LAN PC Card for multiple
networks, select the “Renew IP Address when selecting this
profile” check box, and click “Finish”.
The Add/Edit Configuration Profile dialog box reappears.
12 Click “OK” to close the Add/Edit Configuration Profile dialog
box.
The Client Manager window reappears.
13 Click “OK” to close the Client Manager window.
14 With Windows Me, follow the procedure below to renew the
IP address allocated to your Wireless LAN PC Card.
1. From the “Start menu”, click “Run”.
2. Type “winipcfg” (without quotation marks), and click “OK”.
The IP Configuration dialog box appears.
3. Select “Sony Wireless PC Card” from the drop-down list, and
click “Renew”.
4. Confirm the IP address shown in “Adapter Address”.
5. Click “OK” to close the IP Configuration dialog box.
39
Configuring communication settings for Peer-to-Peer
Mode
1
Click the Client Manager icon
on the taskbar.
The Client Manager window appears.
2
From the “Actions” menu, select “Add/Edit Configuration
Profile”.
The Add/Edit Configuration Profile dialog box appears.
40
3
Click “Add”.
The Edit Configuration dialog box appears.
z Tip
To edit an existing profile, click “Edit”.
Software setup
4
Enter a desired alphanumeric name into the “Profile Name”
field (letters, numbers, and symbols are allowed).
5
In the “Network Type” drop-down list, select “Peer-to-Peer
Group”, and click “Next”.
The Identify Your Network window shown below appears.
6
To create a new network, enter a desired alphanumeric
name into the “Network Name” field (letters, numbers, and
symbols are allowed). To connect to an existing network,
enter the name of that network.
Note
The Network Name is case sensitive. Be sure to use the correct uppercase/lowercase
spelling.
41
7
Select the channel number from the “Channel Number”
drop-down list.
Note
When creating a new network, you can select any channel number.
z Tip
When connecting to an existing network, the channel number is selected
automatically.
8
Click “Next”.
The Set Security window shown below appears.
9
When creating a new network or when connecting to an
existing network where Data Security (also called WEP or
Encryption) is enabled, use the following settings.
Note
The Data Security function serves to prevent unauthorized access to the network. It
is strongly recommended that you enable Data Security.
1. Select the “Enable Data Security” check box.
2. Select the input method for the key (the key is a password for
connecting to a network with Data Security enabled): “Use
Alphanumeric Characters (0 - 9, a - z, A - Z)” or “Use
Hexadecimal (0 - 9, a - f, A - F)”. Symbols are also available
when you select “Alphanumeric Characters (0-9, a-z, A-Z)”.
42
3. Type the encryption key in the “Key” field.
Notes
• Type the number of characters or digits indicated below.
Alphanumeric Characters
Hexadecimal
With a 128-bit WEP
13 characters
26 digits
With a 64-bit WEP
5 characters
10 digits
Software setup
• Alphanumeric characters are case sensitive.
• Alphanumeric characters may include symbols.
10 Click “Next”.
The TCP/IP Behavior window shown below appears.
11 When using one Wireless LAN PC Card for multiple
networks, select the “Renew IP Address when selecting this
profile” check box, and click “Finish”.
The Add/Edit Configuration Profile dialog box reappears.
12 Click “OK” to close the Add/Edit Configuration Profile dialog
box.
13 Click “OK” to close the Client Manager window.
43
14 With Windows Me, follow the procedure below to renew the
IP address allocated to your Wireless LAN PC Card. (With
Windows 2000 this procedure is not necessary. Proceed to
step 15.)
1. From the “Start menu”, click “Run”.
2. Type “winipcfg” (without quotation marks), and click “OK”.
The IP Configuration dialog box appears.
3. Select “Sony Wireless PC Card” from the drop-down list, and
click “Renew”.
4. Confirm the IP address shown in “Adapter Address”.
5. Click “OK” to close the IP Configuration dialog box.
15 Verify if the connection is established with your peers.
1. Double click My Network places icon on Desktop.
2. Go to Entire Network.
3. Check if your peer exists in your network.
Windows XP
Establishing communication with the Access Point
This section describes how to configure settings for communication with an
Access Point. For information on settings when not using an Access Point,
see Windows XP Help.
Before configuring the settings, the following tasks must be
completed:
• The Wireless LAN PC Card must be inserted into the computer.
• The Access Point and the computer with the Wireless LAN PC
Card must be located within the communication limits of the
Access Point, and the Access Point must be turned on. For
details, see the Access Point documentation.
44
• Check the Network Name (also called SSID) and the Data
Security (also called WEP or Encryption) settings of the Access
Point. For details about these settings, consult your network
administrator. The factory-default configuration settings for the
Access Point are listed in the Access Point documentation.
Note
To confirm that the “Use Windows to configure my wireless
network settings” check box is selected:
1.From the “Start” menu, select “Control Panel”, and double-click
“Network Connections”.
2.Right-click “Wireless Network Connection”, and click
“Properties”.
3.Click the “Wireless Network” tab.
4.Confirm that the “Use Windows to configure my wireless network
settings” check box is selected. If it is not selected, select the
check box.
1
Right-click the Wireless Network Connection icon
in the
notification area of the taskbar. In the shortcut menu that
appears, select “View Available Wireless Networks”.
The Connect to Wireless Network dialog box appears.
2
Click the Access Point to which you want to connect.
45
Software setup
Before configuring the Wireless LAN PC Card, perform the following steps to confirm
that the “Use Windows to configure my wireless network settings” check box is
selected. This option is selected as the default setting.
3
If Data Security (also called WEP or Encryption) is enabled
at the Access Point, type the encryption key in the “Network
key field”.
Notes
• Input is case sensitive. Be sure to use the same uppercase/lowercase spelling as at
the Access Point.
• The Data Security function serves to prevent unauthorized access to your
network. It is strongly recommended that you enable Data security after having
checked that communication can be established. For details about changing the
settings of the Access Point, see the documentation of the Access Point.
• After changing the settings of the Access Point, change the settings for the
Wireless LAN PC Card accordingly.
4
Click “Connect”.
The computer connects to the Access Point.
z Tip
For details on making the connection, see Windows XP Help.
46
Checking the communication status
Checking the wireless signal strength
The communication status is shown by the Client Manager icon in the
system tray (notification area in Windows XP).
Software setup
Client Manager icon
Meaning of icon appearance
(Green)
=
Excellent
(Green)
=
Good
(Yellow)
=
Fair
(Yellow)
=
Weak signal
(Red)
=
Out of range
(No color)
=
Operating in Peer-to-Peer Mode
(Signal strength is not indicated in Peer-to-Peer Mode.)
47
Client Manager menus
File menu
Enable Radio/Disable Radio
Enables or disables wireless communication.
Close Window
Closes the Client Manager window.
Actions menu
Add/Edit Configuration Profile
Creates a new profile or edits an existing profile. In Windows XP, the
connection function built into Windows XP is used, and this function is
not available.
Select Configuration Profile
Selects an existing profile from a submenu. The selected profile is
indicated by a preceding (z). In Windows XP, the connection function
built into Windows XP is used, and this function is not available.
Advanced menu
Card Diagnostics
Performs a test of the software and hardware.
Link Test
Tests the communication status of the connected network. If the other
link components (Access Point or other computer in Peer-to-Peer Mode)
do not support this capability, the function is not available.
Site Monitor
Displays a site monitor screen which shows the communication status
for all networks within range.
48
Help menu
Contents
Opens the Client Manager Help.
Version Info
49
Software setup
Displays the versions of Client Manager, Wireless LAN PC Card driver,
Wireless LAN PC Card hardware, and Wireless LAN PC Card
firmware.
Precautions
Safety
Do not drop or cause a mechanical shock
to the 2.4 GHz Wireless LAN PC Card
PCWA-C150S, as this may damage the
unit.
Installation
Do not expose the Wireless LAN PC Card
to the following conditions:
• Unstable surfaces
• High humidity or poor ventilation
• Excessive dust
• Direct sunlight or extreme heat
• Closed cars
• Magnetic fields (near magnets,
speakers, or televisions)
• Frequent vibration
• Locations where the transmission of
radio waves may be obstructed by metal
plates or concrete walls
Operation
If the Wireless LAN PC Card is moved
directly from a cold location to a warm
locations, or if it is placed in a very damp
environment, moisture may condense on
the parts inside. The Wireless LAN PC
Card may not operate properly if moisture
condensation occurs.
50
Cleaning
Clean the case with a soft cloth, lightly
moistened with water or a mild detergent
solution. Do not use any type of abrasive
pad, scouring powder, or solvent such as
alcohol or benzene as it may damage the
finish of the case.
Specifications
Getting help
Protocol support
This section describes how to get help and
support from Sony, as well as
troubleshooting tips for your Wireless
LAN PC Card.
TCP/IP compliant
Standard
Radio frequency
About Sony’s Support Options
2.4 GHz
Modulation method
DS-SS (IEEE 802.11 compliant)
General
Power requirements
3.3 V/5 V (supplied from the computer
through the PC card adapter)
Current
Peak current at transmission: 330 mA
Peak current at reception: 240 mA
Connector
PC Card Card Type II
Dimensions
Approx. 2.2 × 0.2 × 3.6 inches
(Approx. 54 × 5 × 90 mm ) (w/h/d)
(Antenna height: 0.5 inches (Approx. 12 mm))
Mass
Approx. 1.3 oz (Approx. 35 g)
Operating temperature
41°F to 95°F (5°C to 35°C) (not condensed)
Storage temperature
-4°F to 140°F (-20°C to 60°C) (not
condensed)
Supplied accessories
See “Unpacking” on page 10.
Design and specifications are subject to change
without notice.
Sony provides several support options for
your Wireless LAN PC Card. When you
have questions about your Wireless LAN
PC Card and its related software, check
these options for answers:
❒ The Troubleshooting Guide
contains the FAQs about troubles that
you may encounter when using the
Wireless LAN PC Card.
❒ The Quick Start Guide contains
information on how to install the
Wireless LAN PC Card, how to install
the driver and utility software, and how
to make basic settings.
❒ The Operating Instructions
manual contains detailed information
on all aspects of the Wireless LAN PC
Card.
❒ The Sony Wireless LAN PC Card
support Web site
http://www.ita.sel.sony.com/
support/wirelesslan/ provides the
latest information on your Wireless
LAN PC Card. On this Web site, you
will find:
• Answers to Frequently Asked
Questions (FAQs)
• An electronic version of the
Operating Instructions
• Help files
• Installation information
• Software upgrades
51
Software setup
IEEE 802.11b/IEEE 802.11
❒ The Sony e-mail support service
answers your questions by electronic
mail. Just send your question in an email message and a customer service
representative will reply. To send a
question to Sony e-mail support, fill out
the e-mail form at
http://www.ita.sel.sony.com/
support/wirelesslan/
❒ The Sony fax-back service provides
answers to commonly asked questions.
You can use this automated service to
request a list of available topics and
then select the topics you want to
receive. To contact the Sony fax-back
service, call
1-877-760-7669.
❒ The Sony Customer Information
Services Center offers information
about your Access Point, Wireless LAN
PC Card, and other Sony products that
work with your computer. To contact
the Sony Customer Information
Services Center, call 1-877-760-7669.
Open 24 hours/day, 7 days/week.
52
Glossary
Channel number
The frequency used for wireless
communications. Wireless
communications are possible only among
client computers and Access Points that
use the same channel.
Data Security
Additional information
IEEE 802.11 compliant security system
(also called WEP or Encryption). Using
the encryption key as the password, only
client computers and Access Points that
have the same key may log onto the same
wireless LAN.
Encryption key
See Data Security
LAN (Local Area Network)
A network which is accessible only to its
members, unlike the Internet, which is
open to an unlimited number of people. A
LAN may be built for different purposes.
For example, you can build an office LAN
that is accessible only to members of the
same department or a home LAN that is
accessible only to family members.
TCP/IP (Transmission Control
Protocol/Internet Protocol)
TCP/IP is a networking protocol, a
common set of communications standards
that allow computers to communicate with
each other. Because the Internet uses TCP/
IP, a computer can only connect to the
Internet when the TCP/IP protocol is
installed on it.
53
Troubleshooting
If you have difficulfy with your Wireless LAN PC Card, try the suggestions
listed below. If you still cannot resolve the problem, contact Sony
Customer Information Services.
Symptom
Cause/Remedy
The computer does not
detect the Wireless
LAN PC Card.
The Wireless LAN PC Card may not be properly inserted
into the PC Card slot of the computer.
c Check that the Wireless LAN PC Card is inserted in the
proper direction, then push it in as far as it will go.
Other computers on
the wireless LAN are
not displayed.
You did not enter the password when Windows started.
c Enter the user name and the password requested on
Windows startup, then log onto the LAN.
The Windows network environment is not properly set up.
c Check the Windows network settings. For details, see
Windows Help.
No other computers are logged onto the wireless LAN.
Cannot access the
Internet.
The Access Point is not connected to the Internet.
c Connect the Access Point to the Internet, as described in
the documentation of the Access Point.
The Wireless LAN PC Card is not inserted into the
computer.
c Insert the card as described in “Inserting the Wireless
LAN PC Card” on page 25.
Communication between the Access Point and the computer
is not established.
c Use Client Manager to check the communication status.
The Access Point is not properly configured.
c Configure the Access Point according to its
documentation.
The Access Point and the computer are too far apart.
c Reposition the computer within 100 m (330 feet) of the
Access Point, in direct line of sight.
Data transfer speed is
slow.
There is radio interference with another Access Point.
c Try assigning another channel number to the Access
Point.
There are too many clients logging on to the Access Point.
c Try later.
54
Cause/Remedy
Forgot the encryption
key.
c Return Access Point to factory default settings and then
reconfigure it. For details, see the documentation of the
Access Point.
Transfer rate is 11
Mbps, but MPEG2
data does not transfer
without interruption.
11 Mbps is a theoretical value. Under real-world conditions,
transfer rate will normally be in the range of 4 - 5 Mbps. This
is true for all IEEE 802.11b compliant systems. The
bandwidth available with wireless communications may not
be sufficient for high-volume streaming data such as
MPEG2.
Communication fails
although the computer
is located within 100
m (330 feet) of the
Access Point.
The actual communication distance depends on various
factors such as installation site conditions, presence of
obstacles, and so on.
c Move the computer closer to the Access Point.
Link test results in
many dropped
messages.
The Access Point and the computer are too far apart.
c Move the computer closer to the Access Point.
File transfer is in progress on the network.
c During transfer of large files, performance may
temporarily drop. Repeat the test when the network is not
being used for file transfer.
There is radio interference.
c If there is another wireless station nearby using the same
channel, try changing the channel number.
c If a Bluetooth-enabled wireless device is being used
nearby, stop using it at the same time.
A microwave oven is being used nearby.
c A microwave oven may also have an adverse effect on
communication performance. Do not use it at the same
time.
Notes
• When more than 2% of messages are dropped,
communication performance will be seriously affected. At
5% and higher, most network applications will have
trouble functioning.
• Perform the link test for at least 1 minute continuously
(minimum 200 messages) to ensure meaningful results.
55
Additional information
Symptom
Symptom
Cause/Remedy
Cannot connect to the
network.
The Access Point and the computer are too far apart.
c Move the computer closer to the Access Point.
Communication settings are incorrect.
c Check the settings for Network Name, Data Security,
Profile, and so on.
An error message
indicating a conflict
between network
components is
displayed.
56
Check the versions of related software and hardware (such as
Client Manager, Wireless LAN PC Card, Access Point, and
so on), and obtain updates if required. To check the version,
right-click the Client Manager icon on the taskbar, and select
Help — Version Info from the submenu.
❒ The Sony e-mail support service answers your questions
by electronic mail. Just send your question in an e-mail message
and a customer service representative will reply. To send a
question to Sony e-mail support, fill out the e-mail form at
http://www.ita.sel.sony.com/support/wirelesslan/
❒ The Sony fax-back service provides you with answers to
commonly asked questions. You can use this automated service
to request a list of available topics and then select the topics you
want to receive. To contact the Sony fax-back service, call
1-877-760-7669.
❒ The Sony Customer Information Services Center offers
information about your Access Point, Wireless LAN PC Card,
and other Sony products that work with your computer. To
contact the Sony Customer Information Services Center, call
1-877-760-7669.
Open 24 hours/day, 7 days/week.
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