Brainboxes Serial Solutions Range Manual
Artisan Technology Group is your source for quality
new and certified-used/pre-owned equipment
• FAST SHIPPING AND
DELIVERY
• TENS OF THOUSANDS OF
IN-STOCK ITEMS
• EQUIPMENT DEMOS
• HUNDREDS OF
MANUFACTURERS
SUPPORTED
• LEASING/MONTHLY
RENTALS
• ITAR CERTIFIED
SECURE ASSET SOLUTIONS
SERVICE CENTER REPAIRS
Experienced engineers and technicians on staff
at our full-service, in-house repair center
WE BUY USED EQUIPMENT
Sell your excess, underutilized, and idle used equipment
We also offer credit for buy-backs and trade-ins
www.artisantg.com/WeBuyEquipment
InstraView REMOTE INSPECTION
LOOKING FOR MORE INFORMATION?
Visit us on the web at www.artisantg.com for more
information on price quotations, drivers, technical
specifications, manuals, and documentation
SM
Remotely inspect equipment before purchasing with
our interactive website at www.instraview.com
Contact us: (888) 88-SOURCE | [email protected] | www.artisantg.com
Print Date: 21.12.2009
Brainboxes Serial Solutions
Range Manual
Version: 1
Brainboxes Limited, Unit 3C, Wavertree Boulevard South, Wavertree Technology Park, Liverpool, L7 9PF, UK
Tel: +44 (0)151 220 2500 Fax: +44 (0)151 252 0446 Web: www.brainboxes.com Email: [email protected]
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Contents
1. Introduction .................................................................................................................................................... 5
1.1. The Serial Solutions Range .................................................................................................................... 5
1.1.1. UC, UP and EP Product Range ....................................................................................................... 5
1.1.2. PM Product Range ........................................................................................................................... 5
1.1.3. CC Product Range ........................................................................................................................... 5
1.1.4. PX-275/279....................................................................................................................................... 6
1.2. The Serial Solutions Software................................................................................................................. 6
1.3. Supported Operating Systems................................................................................................................ 6
2. Installation Instructions .................................................................................................................................. 7
2.1. DOS Installation ...................................................................................................................................... 7
2.2. NT Installation ......................................................................................................................................... 9
2.3. Windows 98 Installation .......................................................................................................................... 9
2.4. Windows XP/Server 2003 Installation................................................................................................... 11
2.5. Windows Vista/Server 2008 Installation................................................................................................ 15
2.6. Windows 7 Installation .......................................................................................................................... 18
3. Product Configuration .................................................................................................................................. 20
3.1. Windows XP, Server 2003 Vista, Server 2008 and 7 ........................................................................... 20
3.1.1. Finding your Brainboxes COM port ................................................................................................ 20
3.1.2. Port Settings ................................................................................................................................... 20
3.1.3. Changing the COM labels .............................................................................................................. 21
3.1.4. RS422/485 Settings ....................................................................................................................... 22
3.2. Windows 98........................................................................................................................................... 23
3.3. Windows NT.......................................................................................................................................... 25
3.3.1. Advanced port settings................................................................................................................... 25
4. Un-installation .............................................................................................................................................. 26
4.1. Un-installation on Windows XP, Server 2003, Vista, Server 2008, 7 ................................................... 26
4.2. Brainboxes Serial Solutions Uninstaller ................................................................................................ 27
5. Serial Solutions Driver Upgrade / Rollback ................................................................................................. 28
5.1. Upgrading the Serial Solutions Driver................................................................................................... 28
5.2. Rolling back the Serial Solutions Driver................................................................................................ 29
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 2 of 45
6. Troubleshooting and Testing ....................................................................................................................... 30
6.1. Installation Problems............................................................................................................................. 30
6.2. Communication Problems..................................................................................................................... 30
6.3. Testing your Serial COM port ............................................................................................................... 30
6.4. Baud rate test application ..................................................................................................................... 31
7. Optional RS422/485 Operation ................................................................................................................... 32
7.1.1. The RS422 Standard...................................................................................................................... 32
7.1.2. The RS485 Standard...................................................................................................................... 32
7.1.3. Terminating Impendance’s ............................................................................................................. 32
7.1.4. Fail Safe Open Circuit Detection .................................................................................................... 33
7.1.5. Fail Safe Short Circuit Protection ................................................................................................... 33
7.1.6. RS422 Operation............................................................................................................................ 33
7.1.7. RS422 Serial Port Cables .............................................................................................................. 34
7.1.8. Serial Port 1 To Other PC Cable .................................................................................................... 34
7.1.9. RS485 Operation............................................................................................................................ 34
7.1.10. RS485 Cable ................................................................................................................................ 35
7.1.11. RS485 One Talker – Many Listeners, Half Duplex ...................................................................... 35
7.1.12. Half Duplex Settings of RS485 Multiplex ..................................................................................... 35
7.1.13. RS485 Many Talkers – Many Listeners, Half Duplex................................................................... 35
7.1.14. RS485 Many Talkers – Many Listeners, Full Duplex ................................................................... 36
7.1.15. Optional Grounding Arrangements .............................................................................................. 37
8. Lifetime Warranty and Support.................................................................................................................... 39
9. Technical Specifications .............................................................................................................................. 40
9.1. Supported Serial Settings ..................................................................................................................... 40
9.2. Device Pin-out....................................................................................................................................... 40
9.2.1. 37 Way D Connector ...................................................................................................................... 40
9.2.2. 78 Way D pin connector ................................................................................................................. 41
9.2.3. RS232 Devices............................................................................................................................... 41
9.2.4. RS422/485 Devices........................................................................................................................ 41
9.3. Terminating Resistors ........................................................................................................................... 42
9.4. Storage and Operating Environment Guidelines .................................................................................. 42
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 3 of 45
10. Regulatory Approvals / Compliance .......................................................................................................... 43
10.1. Company Accreditation ....................................................................................................................... 43
10.2. Europe – EU Declaration of Conformity.............................................................................................. 43
10.3. WEEE Directive (Waste Electrical and Electronic Equipment) ........................................................... 43
10.4. RoHS Compliance............................................................................................................................... 44
11. Copyright ................................................................................................................................................... 45
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 4 of 45
1. Introduction
1.1. The Serial Solutions Range
1.1.1. UC, UP and EP Product Range
The UC range includes 1, 2, 4, and 8 port devices which will provide an RS232 and/or RS422/485 9-pin
COM port to any device with a PCI slot. The UC cards are compatible with 3.3V and 5V signalling.
1.1.2. PM Product Range
The PM Product range includes 1 and 2 port devices which provide an RS232 or RS422/485 9-pin COM port
to any device with a PCMCIA slot.
1.1.3. CC Product Range
The CC Product range includes 1, 2, 4 and 8 port devices which provide an RS232 and/or RS422/485 9-pin
COM port to any device with a PCMCIA slot. The CC cards are only capable of 5V signalling
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 5 of 45
1.1.4. PX-275/279
The Serial Solutions driver covers the PX-279 which provides 8 RS232, 9-pin COM ports to any device with
a PCI express slot.
1.2. The Serial Solutions Software
Serial Solutions is the device driver for managing the UC, CC, PM range and the PX-279 from Windows. For
a full list of supported Operating Systems, please see the list below.
1.3. Supported Operating Systems
The UC, UP, EP, CC, PM ranges and the PX-279/275 can be used with the following Microsoft Operating
systems with the supplied drivers;
•
Windows 7 32 & 64 bit
•
Windows Vista 32 & 64 bit
•
Windows Server 2008 32 & 64 bit
•
Windows Server 2008 R2
•
Windows XP 32 & 64 bit
•
Windows Server 2003 32 & 64 bit
•
Windows 2000
•
Window 98
•
MS DOS
•
Windows NT
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 6 of 45
2. Installation Instructions
2.1. DOS Installation
The DOS installation procedure consists of 2 steps after the PCI Quad RS232 card is inserted:
1. Determining the resources that the PCI Quad RS232 has claimed.
2. Informing the Serial Solutions DOS device driver of those resources.
Determining PCI Multiport Resources
•
Insert card into PC, as described in Chapter 2.
•
Run BBCARDS.EXE, from the supplied DOS driver disk titled “Utility Disk” by typing the following:
A:\ >BBCARDS
Where A:\ is the drive containing the supplied disk.
BBCARDS will return a string that looks similar to the following (values contained in the string may
differ in individuals PC’s due to resource availability):
PCI Quad Users:
Card 1 is on bus 0, device 16, function 0
Card ID=2, revision 3: Quad RS232
Interrupt line 11 has been assigned
4 sets of 16550-compatible registers are at I/O address 0140
SISR is at I/O address 0104
Baud clock control is at I/O address 02d0
Write 0xf6 for /8 (default), 0xf2 for /4, 0xd6 for /2, 0xd2 for /1.
Note down IRQ, I/O address and SISR (the SISR is the Shared Interrupt Status Register, which is a read
only register which returns an index value that identifies which port on the card has an interrupt awaiting
servicing by the driver software.) In this case:
The IRQ = 11
The I/O address = 0140
The SISR = 0104
NEWCOM.SYS Parameters
The NewCOM.SYS device driver included with the PCI Quad RS232 driver software is used to set up the
card in DOS and has the following syntax:
NEWCOM.SYS /A port address, /L SISR, IRQ, range /B number buffer /S buffer /H Hardware Handshake
Where /A port address specifies COM number followed by a hexadecimal address in the form /Axy where x
is COM port range and y is I/O address.
/L SISR, IRQ, range specifies SISR address, card interrupt and COM port range. The COM port(s).
Range may be a single port OR a range of ports.
/B number buffer is used to set the number of pairs of buffers to be allocated to ports and is a
decimal number in the range 1-maxport.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 7 of 45
/S buffer Set size of all buffers in bytes, buffer is rounded to the nearest power of 2 and must be a
decimal number in the range 32 to 32768. For any serial port opened two buffers of size buffer are
allocated, one for input and the other for output.
/H hardware handshake selects which hardware handshake type to use on the specified ports. This
is used in the following manner: /H range, hs where range specifies the COM port or ports and hs
selects handshake type.
Handshake types available are:
Type 0 RS232 DTR/CTS – The PC only transmits when CTS is input true. When the PC is able to
receive its sets DTR output true. The DSR and DCD inputs are ignored. The RTS output
line is set true in case the external serial device needs a true signal.
Type 4 3 Wire Handshake – Really no handshake at all since the PC transmits irrespective of the
handshake lines. The 3 wires are TxD, RxD and Ground, no other lines are required. Thus
the CTS, DSR and DCD inputs are ignored. The RTS and DTR output line is set true just in
case the external serial device needs a true signal.
Configuring and Installing NEWCOM.SYS
To load the Serial Solutions for DOS device driver an entry needs to be added to the CONFIG.SYS file. Any
simple test editor, EDIT for example, can edit the CONFIG.SYS file. The installation procedure given below
is for a PCI Lynx 8 port RS232 as COM5-COM12
The parameter required by the NEWCOM.SYS follows:
Port Address
/A5-8, 0140
COM ports 5, 6, 7 and 8 are defined with an I/O address range that begins at 0140h and all subsequent
ports have an I/O address that is 8 higher than the previous i.e. if COM5 has an address of 0140h, then
COM6 will have an address of 0148h, COM7 an address of 0150h etc.
PCI Lynx 8 port RS232 Users: /A5-12,0140
SISR, IRC, Range.
/L 0104,11,5-8
0104h is the i/o address SISR, 11 is the IRQ and since the COM port range is COM5 – COM 8 range is
entered as 5-8
PCI Lynx 8 port RS232 Users: /L 0104,11,5-12
Number Buffer.
/B8
8 buffers are defined, though only four ports are in use – this is because buffers in DOS are
assigned in a sequential order from COM1. Since the PCI Quad RS232 has been assigned COM port
values of 5 to 8, all preceding COM ports, must have buffers assigned to them also.
PCI Lynx 8 port RS232 Users: /B12
Buffer Size
/S512
Buffer size set to 512 bytes.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 8 of 45
Hardware Handshaking
/H,4
Type 4,3 Wire Handshake selected for all ports.
Modifying Command Line Parameters.
When “assembled” the NEWCOM.SYS command line looks like…
DEVICE=NEWCON.SYS /A5-8,0140 /L 0140,11,5-8 /B8 /S 512 /H,4 …and should be entered into the
CONFIG.SYS file. Once you are sure that these parameters have been entered correctly, restart your PC
and your PCI Quad RS232 should be ready to use immediately.
Sample terminal applications are provided on “Serial Solutions Disk 1 & 2” enabling communications to be
established to your peripherals quickly and easily.
PCI Lynx 8 Port RS”£” Users: When “assembled” the NEWCOM>SYS command line looks like:
DEVICE=NEWCOM.SYS /A5-12, 0140 /L0104,11,5-12 /B!” /S512 /H,4
2.2. NT Installation
Insert the PCI Multiport Card into your PC, and restart. Place the supplied floppy disc titles “Serial Solutions
for Windows NT” in a suitable drive and from the start menu choose Run and enter a:\setup (where a: is the
path to the floppy driver with the installation disk).
Install shield will then install the driver software automatically – it will then copy the necessary files and start
itself. This automatically detects your new PCI serial card(s) and does not require any further system
restarting.
2.3. Windows 98 Installation
During the boot up process, Windows 98 will detect the Brainboxes card and you will briefly see a message
box to this effect.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Page 9 of 45
Insert the Serial Solutions CD ROM into an appropriate drive and click Next.
Select Search for the best driver for your device.
Click Next then Click Specify a location
In the location space type <drive>:\sswin9x where drive is the appropriate letter for your CDROM drive. Or
select the location of the folder which contains the drivers.
Click Next
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 10 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Click Next
Click Finish
After copying the file, Windows 98 will then detect each of the serial ports in turn and install them as
communication ports.
2.4. Windows XP/Server 2003 Installation
1. After your computer has booted up, a New Found Hardware Wizard will appear for the card that you
inserted into the computer.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 11 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
2. Insert the CD that came with your Brainboxes device and point the New Found Hardware Wizard to the
CD.
3. The driver files will start to copy across to your computer. This example is for the PM-121 and may differ
slightly for each product.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 12 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
4. When the files have finished copying across the New Found Hardware Wizard will finish. Press ‘Finish’.
5. A second New Found Hardware Wizard will appear.
(Advanced)
Serial Solutions Range Product
Manual
Choose to Install from a specific location
© Copyright Brainboxes Limited
Page 13 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
6. Again select to search from the removable media to search the CD.
7. When the files have finished copying across the Found New Hardware Wizard will finish. Press ‘Finish’.
8. The New Found Hardware Wizard will appear again for other ports that are on the device. Follow the
above instructions again to install the ports.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 14 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
2.5. Windows Vista/Server 2008 Installation
1. Once you have booted up the computer the Found New Hardware wizard will appear and give you
options to install the driver software for the Serial Solutions card. Click on the Locate and install driver
software option and Windows update will be searched and install the drivers for the card and ports.
2. If the search on Windows update fails, or you are not connected to the internet you will be asked to insert
the CD that came with the Brainboxes card. The CD will then be searched for the drivers and installed
automatically. Please move on to step 6 if the drivers install automatically.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 15 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
3. If you don’t have a disc, or have downloaded the latest drivers from our website, click on the option at
the bottom of the page to show other options.
4. You will then be presented with two options. Click on the second one to browse your computer for the
driver software.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 16 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
5. You will then be asked to browse your computer for the folders with the drivers in. Select the file that
has the drivers you want to install and click OK. Click next and the drivers will be automatically installed
for the card.
6. The drivers for the card will then have been successfully installed.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 17 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
2.6. Windows 7 Installation
1. When you boot up your computer on Windows 7, Windows update will automatically search for the latest
drivers. If you have a connection to the internet, the drivers will be installed and the device will be ready
to use.
2. If there is no connection to the internet available then a message will appear saying that the drivers were
not installed successfully.
3. To install the drivers Device manager will need to be opened. To open device manager go to the control
panel, system, hardware tab, then click on device manager button.
4. Once this is open you will see the yellow ! icon in the other devices node. Right click on the device and
select Update Driver Software.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 18 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
5. If your Brainboxes card came with a CD insert it now and select to search automatically and the driver
software will be found and installed. If not and you have a folder with the drivers, select to browse your
computer for the drivers.
6. Select the folder which contains the driver files and then the folder will be searched and the drivers
found. The drivers will then be installed and then you will get a message saying that the drivers have
been installed successfully.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 19 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
3. Product Configuration
3.1. Windows XP, Server 2003 Vista, Server 2008 and 7
3.1.1. Finding your Brainboxes COM port
•
Open device manager (Found by right clicking on My Computer and clicking Manage. Then select
Device Manager from the left hand pane.)
•
Find the Brainboxes Serial Port entry in Device Manager. (Found under “Ports” section)
•
The Brainboxes Serial Port entry displays the current COM number in brackets after the name. (This
is usually COM3 following install, but may be different if other serial devices have been installed in
the past)
•
To change your COM label, see Section 3.3: Changing your COM label
3.1.2. Port Settings
The port settings allow you to set a Default or Override Settings for the Serial Communication and how to
deal with incoming hardware handshaking events.
•
To open ‘Port Settings’, open Device Manager and Double Click on the Brainboxes COM port entry
under the ‘Ports’ section.
•
Then click on the ‘Port Settings’ tab.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 20 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
•
All options can be selected from the dropdown menus.
NB – Once the desired settings have been achieved, you must click OK to activate them. At any time click
the ‘Restore Defaults’ button to return to the original set up.
3.1.3. Changing the COM labels
•
If you need to change the COM label, Double Click on the Brainboxes COM port entry under
the ‘Ports’ Section.
•
Click on the port settings tab and click Advanced
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 21 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
•
A new COM port number can then be selected from the drop down box.
•
If the COM port number is labelled ‘In Use’, it is either currently used by a COM port present on the
system, or is reserved for a device which is not currently present. It is possible to select this COM
number and force the change, if you are sure it is not required by another device.
3.1.4. RS422/485 Settings
For RS422/485 products only, in the ‘Multi-port Serial Adaptors’ section in Device Manager double click on
the Brainboxes card port number then click on the Card Properties tab.
•
Click Port 1 advanced button to open up the Ports settings window.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 22 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
•
The drop down list for Duplex operation allows users to choose the desired RS422/485 operations
mode.
•
Select ‘RS422/485 full-duplex mode’ for full duplex communications
•
Select ‘RS485 half-duplex autogating mode’ for half duplex communications
•
Select ‘Transmit only’ to just transmit communications
•
Select ‘Receive only’ to just receive communications
•
Select ‘Transmitter and Receiver both disabled’ for no communications
•
For further details on wiring see Section 9.2: Device Pinout
3.2. Windows 98
Note: A RS232 card was used during this example but it is the same for RS422/485 cards.
•
Double clicking a card entry under the “Multi-Function Adapters”, in Device Manager will display
general properties for the selected card.
•
Click on the serial Solutions tab (for a PCI Lynx 8 port) will display:
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 23 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Some communications applications require the serial ports they access to be as named COM 4 or lower.
The COM port assignment may be changed, simply by selecting a new COM port value from the pull down
menu relevant to the port. However, COM port usage other than those for the selected card itself are not
checked, so it is advisable to first check which COM ports are in use – port availability can be checked by
viewing device manager.
All COM ports present will be listed under the entry “Ports (COM & LPT).”
Selecting the Maximum Baud Rate
The baud clock determines the maximum rate at which the serial ports of the PCI Multiport card can
communicate. The standard PC serial ports allow baud rates up to a maximum of 115,200; however, both
PCI Multiport cards can be set to use baud rates of up to 230,400 and beyond.
Double clicking a card entry under the “Multi-Function Adapters”, in Device Manager and select the Serial
Solutions tab. The maximum Baud Rate settings are located at the bottom of the Window.
The default Maximum Baud rate setting is 115,200 baud, which provides full backward compatibility with
standard serial ports. Any change to the baud rate settings here will affect all of the cards ports. Table 3-1,
below, lists the baud rates available at the various Maximum Baud Rate Settings. Setting the card to a
higher baud rate requires connection to a device that supports this higher baud rate. Whatever setting you
use will be stored by the PCI Multiport configuration software and set up again the next time Windows is
started. It has been found during testing that the PCI Quad / Lynx 8 Port RS232 will operates correctly up to
230,400 baud at distances of up to 10 metres.
Double clicking on a selected Multiport 232 Port entry in Device Manager will the display general properties
window for the selected port (in this case COM5)
Shared Interrupt Settings
Enable sharing – Clicking on this setting will remove the selected port from the shared interrupt, and will
require the particular port to be assigned its own unique IRQ value from the Resources Tab.
SISR address- This value is used in conjunction with the Enabling Sharing checkbox, and will appear
greyed out if the Enabling Sharing checkbox has been un-checked.
Port index – This is only used for interrupt sharing cards.
FIFO Settings
Enable FIFO – turns the selected ports FIFO buffer on or off. It is strongly recommended that the FIFO
for both ports is left enabled.
Receive Buffer – These settings allow the selection of a receiver FIFO trigger setting. Selecting a low
value will allow the interrupt to be serviced quicker, which is good for slow machines. If you have a fast
machine, setting a high volume will give you more time for multi-tasking operations.
Transmit Buffer – These settings allow the selection of a transmitter FIFO trigger setting. Selecting a low
value will send fewer data-bytes per interrupt, and this is recommended if you are communicating to a
slower machine. Selecting a high value will send more data-bytes per interrupt, and will give more time
for multi-tasking operations.
Restore
Clicking on this button will restore the port setting of the Serial Solutions tab for the selected port to:
Enable Sharing: On (Checked)
SISR Address: 3a0
Port Index:
0
Enable FIFO: On (Checked)
rd
Receive Buffer: 3 from right.
Transmit Buffer: High.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 24 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
3.3. Windows NT
To view the settings of a port, select it and click on settings, and then click on the resources tab:
3.3.1. Advanced port settings.
When the Advanced button of the Port Settings is selected the following dialogue is displayed.
FIFO settings:
•
Use FIFO buffers – turns the selected ports FIFO buffer on or off. It is strongly recommended that
the FIFO for both ports is left enabled.
•
Receive Buffer – These settings allow the selection of a receiver FIFO trigger setting. Selecting a
low value will allow the interrupt to be serviced quicker, which is good for slow machines. If you
have a fast machine, setting a high value will give you more time for multi-tasking operations.
•
Transmit Buffer – These settings allow the selection of a transmitter FIFO trigger setting. Selecting a
low value will send fewer data-bytes per interrupt, and this is recommended if you are
communicating to a slower machine. Selecting a high value will send more data-bytes per interrupt,
and will give more time for multi-tasking operations.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 25 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
4. Un-installation
The un-installation steps below are applicable to all the cards in the UC, CC, PM and UP ranges.
4.1. Un-installation on Windows XP, Server 2003, Vista, Server 2008, 7
•
Open Device Manager and right click on the Card entry in Device Manager, and click uninstall.
•
Click OK to confirm device removal
•
The Brainboxes Serial Solutions installer will launch. Please see Section 4.2: Brainboxes Serial
Solutions Uninstaller.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 26 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
4.2. Brainboxes Serial Solutions Uninstaller
•
The Brainboxes Un-installation wizard will launch which will remove all driver files and associated
registry entries. Just click Next on each page of the Wizard. When the drivers have been
uninstalled, click Finish.
•
When finished, you may turn off your PC and unplug your Serial Solutions card. To reinstall, simply
plug in the card again and follow the installation instructions as in Section 2: Installation
Instructions. Alternatively, restart your PC, or scan for hardware changes in device manager and
the New Found Hardware Wizard will appear.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 27 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
5. Serial Solutions Driver Upgrade / Rollback
There are two parts to the Serial Solutions driver.
(Taking for example the PCMCIA PM-121 2 port Device)
•
Card Driver: “Brainboxes Limited – 2 Port PCMCIA 422/485 Card”
•
Card Driver: “Brainboxes Limited – 2 Port PCMCIA 422/485 Card Port 1”
•
Card Driver: “Brainboxes Limited – 2 Port PCMCIA 422/485 Card Port 2”
•
Port Driver: “Brainboxes Serial Port (COM7)
•
Port Driver: Brainboxes Serial Port (COM8)
NB: If you need to upgrade or roll back the Serial Solutions driver, we recommend to completely uninstall the
existing drivers first, and then to install the new drivers from fresh. This will restore all the factory settings to
default. However, if you instead wish to keep all of your existing settings, you can use the ‘Update Driver’ or
‘Rollback driver’ in device manager for upgrading/rolling back the Serial Solutions driver.
5.1. Upgrading the Serial Solutions Driver
1. Go to Device Manager and Right click on the Serial Card entry (Found under Multiport Serial Adaptors –
see image below )
2. Select Upgrade Driver. This will launch the Found New Hardware Wizard. Follow the on screen
instructions and point to the location of the new driver package.
3. Repeat this for every Serial card and port entry.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 28 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
5.2. Rolling back the Serial Solutions Driver
1. Go to Device Manager and Double click on the Serial Card entry. Click on the Driver tab of the Card
properties page.
2. Click on the Roll back Driver button.
3. Click Yes to roll back the driver to the previous version, and click No to keep the current driver version.
4. Click on the Close button to close the properties
5. You may have to restart your computer for the changes to take effect.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 29 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
6. Troubleshooting and Testing
6.1. Installation Problems
•
Check the Brainboxes card is correctly installed, and the ports appear in Device Manager without
any errors (Errors indicated by yellow ! icons)
•
If the installation did not complete or shows any error messages then restart the computer.
•
If Device Manager is still showing error messages, it is wise to uninstall and re-install. This should
cure issues such as Resource Conflicts or failed installations. See Section 2: Installation
Instructions and Section 4: Uninstallation.
•
If the problem still persists try the following to try and help narrow down the problem.
1. A different PCI/PCMCIA slot
2. A different PC
•
If the problem still persists please contact Brainboxes Technical Support. See Section 8: Lifetime
Warranty and Support
6.2. Communication Problems
If you are experiencing communication problems:
•
Check the Brainboxes card is installed correctly, and the ports appear in device manager without any
errors (Errors are indicated by a yellow ! icon). If there are any errors follow Section 6.1.
•
Perform a loopback test on one of the ports. A loopback test will verify that your card is able to
Transmit and Receive Data. The Transmit and Receive pins will need to be connected so that any
data sent out of the card is then received back in the same port.
•
Please contact Brainboxes Technical Support with your loopback test result should the problem
persist with your application.
6.3. Testing your Serial COM port
To test your Brainboxes COM port works correctly you can use the Serial Test application. It is a simple
application which will guide you through the steps to check that your Brainboxes COM port is working
correctly.
You will need to select the COM port you want to test, and connect a loopback connector to transmit and
receive pins of the respected COM port. You will then be given a result as to whether the test has passed or
failed.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 30 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
6.4. Baud rate test application
To test to see if a specific baud rate is supported by one of our cards, the Baud rate test application can be
used. You simply put the Baud rate details into the program and then click calculate and it will give you the
details. This software is supplied on the Serial Solutions CD.
The following settings need to be applied for specific Brainboxes products
•
If you have a PM-121 or CC-530/525 you will need to select the 950 UART type.
•
If you have any UC card set the UART type to Versatile UART CID = 0x10 and crystal frequency to
14745600
•
If you have any other PM card set the UART type to Versatile UART CID = 0x01 and crystal
frequency to 14745600.
•
The last option is for USB devices so is not applicable for the Serial Solutions software product
ranges.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 31 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
7. Optional RS422/485 Operation
7.1.1. The RS422 Standard
The RS422 standard defines a serial communications standard. RS422 is a high speed and/or long distance
data transmission. Each signal is carried by a pair of wires and is thus a differential data transmission
system. Over distances up to 40 feet the maximum data rate is 10 Megabits per second, and for distances
up to 4000 feet the maximum data rate is 100 Kilobytes per second. A 120-Ohm resistor should be used to
terminate the receiving end of the line. It is generally used between one transmitter receiver pair to ONLY
one other transmitter receiver pair, but each output can drive up to 10 receivers.
RS422 Standard
1 Driver up to 10 receivers
Line Length
Max Baud Rate
40 feet = 12m
10 Mbits/sec
400 feet = 122m
1 Mbits/sec
4000 feet = 1219m
100 Kbits/sec
7.1.2. The RS485 Standard
The RS485 standard is similar to the RS422 standard upon which it is based. The main difference is that up
to 32 transmitter receiver pairs may be present on the line at one time. A 120-Ohm resistor should be used
to terminate either end of the main line. If more than one device may transmit data, the RTS line is used as
transmit enable signal, so preventing contention between talkers.
RS485 Standard
Up to 32 Driver/Receiver Pairs
Line Length
Max Baud Rate
40 feet = 12m
10 Mbits/sec
400 feet = 122m
1 Mbits/sec
4000 feet = 1219m
100 Kbits/sec
7.1.3. Terminating Impendence’s
RS422 and RS485 lines should be terminated at the end of the main branch of the RECEIVER, in the cables
characteristic impedance. These terminating impedance’s stop echoes caused by the serial data being
reflected back at the cable ends. It is not necessary to terminate the transmitter end of the twisted pair.
PCI Quad 422/485 Card Chapter 10 Optional RS422/485 Operation • 49 The AT Dual Port RS422/485, Opto
Isolated AT Dual Port RS422/485 and AT Velocity RS422/485 cards have the correct 120 Ohm (nominal)
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 32 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
terminating resistors for the RXD twisted pair line and the CTS twisted pair line fitted on the RS422/485 card
for both the serial ports on the card.
There is no need to add any more at the PC end.
The terminating impedance’s shown later in the wiring diagrams are automatically provided by the on board
resistors and do not have to be added by the user.
7.1.4. Fail Safe Open Circuit Detection
Open circuit is when there are no drivers on the circuit. This occurs by design in party line multi
driver/receiver systems and unintentionally when the twisted pair line is accidentally cut or disconnected or
the transmitting device fails. In RS485 party line systems there are extended periods of time when none of
the many possible talkers are gated onto the bus. This is known as the line idle state and occurs when all the
driver outputs are in the high impedance state. The lines float, perhaps being pulled to the high or low state
by noise or other voltages on the line.
Without fail safe open circuit detection false start bits are detected by the receivers, either corrupting good
communications or causing noise to masquerade as good data.
The on board fail safe open circuit detection causes the receiver to go to a known, predetermined state and
prevents false start bits and bad data being detected during open circuits.
7.1.5. Fail Safe Short Circuit Protection
Short circuits are when the two lines of a twisted pair are connected together. This occurs due to either
accidental damage to the cable or due to failure of one or more transmitter/receivers on the line. The short
circuit condition is dangerous since damage to the receiver may occur and communication may be corrupted
or prevented.
The on board fail safe short circuit detection prevents the line impedance from going to zero and thus
protects the inputs of receivers and the outputs of drivers.
7.1.6. RS422 Operation
Generally, in RS422 systems all 8 signal lines from the 9 pin D connector participate in the data transfer
sequence, thus 4 twisted pair cables are used. One twisted pair carries the TXD data outwards, one pair
brings the RXD data inward, another pair carries the RTS handshake outwards and the fourth pair brings the
CTS handshake inwards. There is no need to carry the ground from one device to another.
This RS422 arrangement allows data to be transmitted and received simultaneously since each signal has
its own data cable pair. In addition, the receiver can set RTS true so telling the transmitter on its CTS input
that the receiver is ready to accept data. In this way, no data will ever be transmitted when the receiver is
unable to accept it, due to a full input buffer etc. And so no data will be lost.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 33 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
7.1.7. RS422 Serial Port Cables
Use screened twisted pair Belden cable 9729 and 9829, L type 2493 and 2919 or IBM Part No 4716748
cable to make the RS422 connection. Unscreened Belden type 8795 may also be used in less noisy
environments.
The on board resistor networks terminate the receiving end of the twisted pair cable in its characteristic
impedance.
7.1.8. Serial Port 1 to Other PC Cable
7.1.9. RS485 Operation
The RS485 standard is intended for up to 32 driver receiver pairs on the bus. The line drivers used in the
Serial Solutions RS422/485 card are designed to work correctly in both RS422 and RS485 systems. The
main difference therefore is in how the system is implemented. Though the card uses a 9 pin D connector, in
general, not all the lines are used for RS485 systems. The RTS+/- and CTS+/- lines, though driven by the
card, are usually not connected. In two wire, Half-Duplex configurations the TXD+ line is connected to the
RXD+ whilst the TXD- line is connected to the RXD-, only one pair of twisted wire cable is used in RS485
Half Duplex communications.
The hardware handshaking performed by the CTS+/- and RTS+/- lines in RS422 systems are handled by a
software protocol in RS485 systems. In situations where more than one device may transmit data on the
shared data line, each cards RTS line is used as a gating signal to enable the TXD driver only when that
card needs to transmit data, i.e. set TXD GATE or AUTO jumper. This mechanism prevents bus contention
caused by multiple transmitters holding the line in opposing states. Revision 3 and higher versions of this
card have a facility which automatically “gates” the RTS line, thus enabling the transmitter independently of
any software. This “Auto gating” is described in more detail in the previous 485 half duplex section
The three wiring schemes given described below are: RS485 One Talker Many Listeners (HALF DUPLEX)
RS485 Many Talkers Many Listeners (HALF DUPLEX.)
RS485 Many Talkers Many Listeners (FULL DUPLEX.)
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 34 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
7.1.10. RS485 Cable
For best noise immunity use twisted pair cables to make the RS485 connection. In Half Duplex wiring only 1
twisted cable pair is needed. Two twisted pair cables are needed for Full Duplex communications.
Use screened twisted pair Belden cable 9729 and 9829, UL type 2493 and 2919 or IBM Part No 4716748
cable to make the RS485 connection. Terminate the twisted pair cable
7.1.11. RS485 One Talker – Many Listeners, Half Duplex
There are several schemes for connecting RS485 devices depending on the characteristics of the system. In
many cases there will be only one device, which can transmit, data and all the others simply listen to it. This
scheme is used for theatrical lighting intensity control in the DMX512 standard. This is shown below. For the
talker the RS485 TXD GATE jumper should remain in the factory set position, i.e. transmitter is always
enabled. There is NO multiplexing of the TXD and RXD lines. Data is only flowing one way, from PC
outwards, and is thus a Half-Duplex configuration so only one twisted pair cable is needed.
Note: The Receiver end of MAIN line terminated in characteristic impedance by ONBOARD resistor
networks stubs off the main not terminated.
In the above scheme, one RS485 device is talk only, it transmits data, but it does not receive any. The other
RS485 devices are receive only, they do not transmit any data at all.
7.1.12. Half Duplex Settings of RS485 Multiplex
Both jumpers shorted, causing the RXD- & TXD- and the RXD+ & TXD+ signals to short together at the 9-pin
connector.
7.1.13. RS485 Many Talkers – Many Listeners, Half Duplex
Another popular RS485 layout is for multiple talkers and multiple listeners. This is shown below. This is also
known as "party line" transmission. It is imperative to have some method of preventing two devices trying to
drive the data lines at the same time. The normal method is to use the RTS line as a talk enable. The RTS
line should go true immediately prior to the data transmission and go false immediately after the last byte in
the stream is sent.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 35 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Note: BOTH ends of MAIN line terminated in characteristic impedance, stubs off main line not impedance,
since both ends receive. The twisted pair ends are wired to both RXD+ & TXD+ and RXD- & TXD- at each
RS485 device!
7.1.14. RS485 Many Talkers – Many Listeners, Full Duplex
The RS485 many talkers, many listeners, Full Duplex system can be used when all the RS485 devices have
separate Transmit and Receive channels. There is NO multiplexing of the TXD and RXD signals on the
same device. This system is especially useful when there is no flow control available on the PC, usually due
to the use of a third party communications program that prevents the use of the RTS signal as a "transmit
enable" control, via the TXD GATE jumper. It can be used in the following situations:a) The PC is connected to only ONE RS485 device.
b) The PC is communicating with several RS485 devices that are each able to recognize and respond to
their own unique address. The RS485 devices only drive their TXD lines when they are responding to
requests from the PC to send data. In effect, the RS485 device’s address and the command it receives is
used to control access to the devices TXD channel.
This is a Full Duplex system. Two twisted pair cables are required. One twisted pair, is the PC’s TXD
channel, it carries the data sent from the PC’s TXD outputs to the RXD inputs of each of the RS485 devices.
The second twisted pair, is the Devices TXD channel, it carries the data sent from each of the devices’ TXD
outputs to the RXD inputs of the PC.
The advantages of this system are great, since no new communications, software is needed, and the PC can
talk and listen at the same time. In effect, the handshaking is performed by the intelligence of the RS485
devices attached to the PC. When wired as below, the PC can transmit data at any time and all the RS485
devices #1 to #n simultaneously receive it. Only one of the RS485 devices may talk, i.e. transmit data, at any
one time. Each RS485 device recognizes commands and data addressed to it, it only talks when the PC
commands it to do so. When the RS485 device receives the command to talk from the PC, it gates its TXD
drivers on, sends the data down the device TXD channel, and disables its TXD drivers. The other RS485
devices remain in the receive only mode when they are not being addressed, they do not transmit any data
at all.
RS485 Jumpers
Both jumpers left unconnected (not shorted)
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 36 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
RS485 Full Duplex
Note: The receiver end of MAIN line terminated in characteristic impedance, stubs off the main not
terminated.
7.1.15. Optional Grounding Arrangements
Proper operation of the cable circuit, according to TIA EIA: 485 A (1995) requires that the cable ground
shield is not connected directly to the equipment ground shield. A current limiting resistor should be used in
series with the shield to avoid possible large current flow due to differences in ground potential. Any one of
the methods shown below can do this.
Configuration A)
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 37 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Configuration B)
Configuration A) The circuit common of the equipment is connected to protective ground, at one point only
by a 100 Ω, ±20% resistor with a power dissipation rating of 1/2W. An additional provision may be made for
the resistor to be bypassed with a strap to connect signal common and protective ground directly together
when specific installation conditions necessitate.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 38 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
8. Lifetime Warranty and Support
To receive the lifetime warranty, you need to register your product with us using our online form.
NB: this must be done within 28 days of purchase.
Lifetime Warranty Sign up
*Terms and Conditions are available online. Standard warranty period is 3 years if a product is not registered.
Since 1983, Brainboxes have designed, tested and manufactured our
products all under one roof. One of our greatest strengths is after sales
service. Technical Support is provided by members of our Test Team, who
know our products inside out and have direct access to the chip and board
designers as well as the technicians who built and tested your product.
If you have any issues, questions or suggestions about our Products and
Services then please contact us.
Technical support is free*. As long as you have a Brainboxes Product we will
be happy to help, even if it’s discontinued or out of warranty. Excellent Customer Service, just as it should
be.
For the quickest solution to your issue, if you email us, please include as much detail of your setup and the
fault you are experiencing.
*Standard rate call charges for phone support apply.
Email
Technical Support:
[email protected]
Sales Enquiry:
[email protected]
Telephone
You can speak to Brainboxes Support or Sales teams direct.
Monday – Friday, 9am to 5pm (UK Time)
Tel: +44(0)151 220 2500
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 39 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
9. Technical Specifications
9.1. Supported Serial Settings
Serial Setting
Baud Rate
Data Bits
Parity
Stop Bits
Handshaking
Break
Up to 921,600
5,6,7 or 8
None, Odd, Even, Mark & Space
1, 1.5 or 2
RTS/CTS DTR/DSR Xon/Xoff
Supported
9.2. Device Pin-out
9.2.1. 37 Way D Connector
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 40 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
9.2.2. 78 Way D pin connector
9.2.3. RS232 Devices
9.2.4. RS422/485 Devices
PLEASE NOTE:
•
DTR/DSR Handshaking is not available on RS422/485 devices
•
For RS422 Full Duplex communications, please note outputs above.
•
To achieve RS485 Half Duplex communications, using two wires for communication, Pins 1 and 6, 2
and 7 must be physically shorted.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 41 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
•
Once your wiring is setup, you will also need to set the card to FULL or HALF Duplex mode in the
software. For further details, see Section 3: Product Configuration.
9.3. Terminating Resistors
RS422 and RS485 lines should be terminated at the end of the main branch of the RECEIVER, in the cables
characteristic impendence. These terminating impendence’s stop echoes caused by the serial data being
reflected back at the cable ends. It is not necessary to terminate the transmitter end of the twisted pair.
The AT Dual Port RS422/485, Opto Isolated AT Dual Port RS422/485 and AT Velocity RS422/485 cards
have the correct 120 ohm (nominal) terminating resistors for the RXD twisted pair line and the CTS twisted
pair line fitted on the RS422/485 card for both the serial ports on the card.
There is no need to add any more at the PC end.
The terminating impendence’s shown later in the wiring diagrams are automatically provided by the on board
resistors and do not have to be added by the user.
9.4. Storage and Operating Environment Guidelines
Storage
Temperature: -10 ˚C to +70 ˚C
Humidity: 8% to 95% non-condensing
Operational
Temperature: 0˚C to +70˚C
Humidity: 20% to 75% non-condensing
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 42 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
10. Regulatory Approvals / Compliance
For up to date details of global certifications, please check the product datasheet on the Brainboxes website.
10.1. Company Accreditation
Brainboxes achieved accreditation to the ISO 14001 environmental standard early 2008. This globally
recognised standard ensures Brainboxes can demonstrate effective management of all its environmental
impacts, together with a process of continuous improvement.
Brainboxes have also been an ISO9001 registered company since 1994. This has ensured that all
Brainboxes products, right from design to manufacture, have been produced to the highest standards. We
operate this Quality Management System through out the company, and it is subject to regular external
surveillance visits.
Brainboxes have always been aware of the need to continually review company processes and has been
working with National Quality Assurance (www.nqa.com) since 1994, helping the company to create and
maintain internationally recognised accreditation standards.
Linked with our Lean and Six Sigma techniques, we believe we have the most reliable products on the
market, and to back this up we are offering a Lifetime Warranty* on all our Serial Products.
10.2. Europe – EU Declaration of Conformity
The Serial Solutions devices are designed to conform to the protection requirements of European Council
Directive 2004/108/EC
The products are designed to meet the standards detailed below. The Declaration of Conformity and
supporting Technical Construction File is available by request from Brainboxes.
EN 55022:1998 A2:2003
Class A
Information technology equipment - Radio disturbance charastics Limits and methods of measurement
EN 55024:1998 A2:2003
Class A
Information technology equipment - Immunity characteristics Limits and methods of measurement
10.3. WEEE Directive (Waste Electrical and Electronic Equipment)
The WEEE Directive 2004/96/EC came into force, in the UK, at the beginning of 2007.
Customer Responsibilities
You are encouraged to dispose of WEEE in an environment friendly way.
This can be done through your local civic amenities site, an approved treatment facility or
alternatively through a relevant compliance scheme.
Brainboxes’ Responsibilities
Brainboxes has a legal responsibility, as producer, to provide a free of charge collection service to
our customers for our obligated WEEE.
Brainboxes is defined as a producer under the WEEE regulations because we sell own brand
Electrical & Electronic Equipment (EEE) in the UK. Our WEEE Producer Registration Number is
WEE/AH0004XR.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 43 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
For details of our WEEE recovery service options, please see our Website, or email us at:
[email protected]
10.4. RoHS Compliance
All Brainboxes Serial and Bluetooth products are fully RoHS compliant.
Brainboxes identified at an early stage the importance of rapid compliance to
RoHS guidelines and established a project team to actively manage the
transition. The initial step in the process was to use our close relationships with
suppliers to ensure early access to RoHS compliant components for all of our
Bluetooth and Serial Products. In addition, the project team worked to ensure
that our manufacturing processes meet all RoHS requirements well in advance of
the deadline.
To verify supplier declarations on RoHS compliancy, we have also sent fully built
products to an external test house for X-Ray system XDAL. This technique is capable of determining
percentages of different elements and is accurate to 0.1% Wt.
RoHS Compliant Brainboxes products have been available since January 2005.
What is the RoHS Directive?
The RoHS directive (2002/95/EC the Restriction of the use of certain Hazardous Substances in Electrical
and Electronic Equipment) prohibits the sale of electrical and electronic equipment containing hazardous
substances. A list of these hazardous substances includes lead, cadmium, mercury, hexavalent chromium,
polybrominated biphenyls and polybrominatied diphenylethers. RoHS affects each and every electronics
manufacturer, directly or indirectly, regardless of geographical location or the equipment they produce.
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 44 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
11. Copyright
Copyright © 1985-2010 Brainboxes Ltd
All rights reserved. No part of this hardware, circuitry or manual may be duplicated, copied transmitted or
reproduced in any way without the prior consent of the Manufacturer
Serial Solutions Range Product
Manual
© Copyright Brainboxes Limited
Page 45 of 45
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Artisan Technology Group is your source for quality
new and certified-used/pre-owned equipment
• FAST SHIPPING AND
DELIVERY
• TENS OF THOUSANDS OF
IN-STOCK ITEMS
• EQUIPMENT DEMOS
• HUNDREDS OF
MANUFACTURERS
SUPPORTED
• LEASING/MONTHLY
RENTALS
• ITAR CERTIFIED
SECURE ASSET SOLUTIONS
SERVICE CENTER REPAIRS
Experienced engineers and technicians on staff
at our full-service, in-house repair center
WE BUY USED EQUIPMENT
Sell your excess, underutilized, and idle used equipment
We also offer credit for buy-backs and trade-ins
www.artisantg.com/WeBuyEquipment
InstraView REMOTE INSPECTION
LOOKING FOR MORE INFORMATION?
Visit us on the web at www.artisantg.com for more
information on price quotations, drivers, technical
specifications, manuals, and documentation
SM
Remotely inspect equipment before purchasing with
our interactive website at www.instraview.com
Contact us: (888) 88-SOURCE | [email protected] | www.artisantg.com
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement