Southwestern Bell 2875588 User's Manual

Southwestern Bell 2875588 User's Manual
2-9773
25-Channel Cordless Telephone with
Caller ID Use & Care Guide
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PHON
EN
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AR
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Southwestern Bell
FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still
have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of
the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet
is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock
number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standsards for Hearing Aid Compatiblility.
2
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TABLE OF CONTENTS
FCC REGISTRATION INFORMATION ....... 2
HEARING AID COMPATIBILITY ............... 2
INTERFERENCE INFORMATION ............... 2
INTRODUCTION ..................................... 4
CALLER ID ..................................... 4
CALL WAITING ................................ 4
CALLER ID WITH CALL WAITING .......... 4
VOICE MESSAGING .......................... 4
HANDSET SOUND SIGNALS ................ 5
INSTALLATION AND SETUP ....................... 6
MODULAR JACK REQUIREMENTS ...... 6
DESKTOP INSTALLATION ...................... 7
WALL MOUNT INSTALLATION .............. 8
INSTALLING THE BATTERY ........................ 9
TO REPLACE THE BATTERY .................... 9
TELEPHONE SETUP .............................. 10
SETTING AREA CODE FOR CALLER ID . 10
TELEPHONE OPERATION ........................ 11
RECEIVING A CALL ............................ 11
MAKING A CALL .............................. 11
PHONE LIGHT ................................ 11
REDIAL ........................................ 11
FLASH BUTTON ................................ 11
CHANNEL BUTTON ........................... 11
TEMPORARY TONE ........................... 12
PAGING THE HANDSET ...................... 12
RINGER SWITCH .............................. 12
VOLUME SWITCH ............................ 12
CALLER ID OPERATION ........................ 13
RECEIVING AND STORING CALLS ........ 13
REVIEWING MESSAGES .................... 14
MESSAGE ERRORS .......................... 14
DIALING A CALLER ID NUMBER ......... 15
DELETING CALLER ID RECORDS ......... 15
SPECIAL FEATURES .............................. 16
CALL WAITING WITH CALLER ID ........ 16
STORING NAMES AND NUMBERS ....... 16
INSERTING A PAUSE IN THE DIALING
SEQUENCE ................................. 17
CHANGING A STORED NUMBER ...... 18
DIALING A STORED NUMBER ......... 18
CHAIN DIALING FROM MEMORY ..... 18
REVIEWING AND DELETING STORED
NUMBERS ............................... 19
VERY IMPORTANT PERSON (VIP) FEATURE
19
STORING A VIP NUMBER IN MEMORY 19
CALLING A VIP NUMBER ............... 19
REMOVING A VIP NUMBER ............ 20
ERASING ALL VIP NUMBERS .......... 20
VOICE MESSAGING .......................... 21
BATTERY SAFETY PRECAUTIONS ............ 22
GENERAL PRODUCT CARE .................... 22
MESSAGE INDICATORS ......................... 23
TROUBLESHOOTING TIPS ....................... 24
CALLER ID ..................................... 24
CALL WAITING ................................ 24
TELEPHONE .................................... 24
BATTERY ........................................ 26
CALLER ID/CALL WAITING/VOICE
MESSAGING ............................... 27
CAUSES OF POOR RECEPTION ............... 27
SERVICE ............................................ 27
ACCESSORY ORDER FORM ................... 28
INDEX ............................................... 29
LIMITED WARRANTY ............................ 31
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N GCAUTION: TO REDUCE THE
THE EXCLAMATIO
FLASH AND ARROWRISK OF ELECTRIC SHOCK,
POINT WITHIN TH
HEAD WITHIN THE
TR
RIANGLE IS A
DO NOT REMOVE COVE
T R I A N G L E I S A( O R B A C K ) . N O U S E R
WARNING
SIG
W A R N I N G S I G NS E RV I C E A B L E PA R T S IALERTING
YOU O
NALERTING YOU OF
M P O R T A N T
S I D E . R E F E R S E R V I C I NI G
" D A N G E R O U ST O Q U A L I F I E D S E R V I CI N
ESTRUCTIONS
VOLTAGE" INSIDE
A C C O M PA N Y I N
PERSONNEL.
THE PRODUCT
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
INTRODUCTION
Your Southwestern Bell 2-9773 cordless phone is designed to give you
flexibility in use and high quality performance. You can use this phone
with basic telephone service, but it fully functions when equipped with the
following features:
CALLER ID
This feature allows you to see the number or name and number of
the person calling before you answer the phone.
CALL WAITING
This feature allows you to answer incoming calls while you are
talking on the phone.
CALLER ID WITH CALL WAITING
Also known as Type II Caller ID, this feature allows you to see the
name and number of a call that beep in while you are talking on
the phone with someone else.
VERY IMPORTANT: The Caller ID with Call Waiting feature of this
phone is totally dependent upon your phone company's capabilities.
You may subscribe to one service or the other, or even to both, and
this phone will function properly.
But to take advantage of the Caller ID with Call Waiting feature, you
must call your local phone company and tell the representative that
you have a Caller ID/Call Waiting device that integrates the two
services, regardless of whether or not you already subscribe to one or
both services independently.
The phone companies that do have the ability to integrate Call
Waiting and Caller ID must program your telephone line for the
feature to work.
VOICE MESSAGING
4
This features, which requires a subscription from the telephone
company, allows callers to leave messages while you are talking
on the phone.
VERY IMPORTANT: To fully take advantage of this phone's features, you must
subscribe to Caller ID, Call Waiting and Voice Message services from your
telephone company.
LCD (page 13)
CALL
DELETE
DELETE (page 15, 19, 20)
CALL BACK (page 15, 20)
PHONE
ENTER
VIP
VIP (page 19-20)
ENTER (page 10, 14, 16, 19, )
PHONE (page 11, 18)
GHI
1
ABC
2
DEF
4
JKL
5
MNO
7
TUV
8
WXYZ
PQRS
TONE (page 12)
TONE
*
FLA
SH
OPER
CHA N NEL
3
9
#
0
MEMORY
number
buttons
6
RED
DIAL 1+ (page 15, 20)
I AL
REDIAL (page 11)
FLASH (page 11)
CHANNEL (page 11)
MEMORY (page 16-19)
HANDSET SOUND SIGNALS
Signal
Meaning
Three long beeps
A long warbling tone (with ringer on)
Four short beeps
Page signal
Signals an incoming call
Out of range warning
5
INSTALLATION AND SETUP
Make sure your package includes the items shown here.
Short telephone line cord
CHARGE
IN USE
CALL
DELETE
ENTER
PHONE
AC power supply
VIP
PAGE / FIND
GHI
PQRS
TONE
FLA
Base
SH
ABC
DEF
JKL
MNO
TUV
WXYZ
#
OPER
CHA N NEL
MEMORY
RED
I AL
Handset
wall mount bracket
Telephone line cord
NOTE: Use only the Thomson 5-2385 power supply that came with this unit.
Using other adapters may damage the unit.
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If such interference continues, move the
cordless telephone farther away from the TV or VCR.
6
DESKTOP INSTALLATION
3
1
2
5
1. Cradle the phone.
2. Plug the power supply cord into the
base and then into an AC outlet.
3. Raise the base antenna.
1
2
3
4
5
6
7
8
9
0
4
PHONE NO.
4. Allow phone to charge for 12
hours before using the first time.
The CHARGE/IN USE light comes on
indicating that the battery is charging.
CHARGE
IN USE
PAGE / FIND
CHARGE/
IN USE
light
5. After charging, connect the telephone
cord to the phone and then to the wall jack.
7
WALL MOUNT INSTALLATION
Because it is necessary to cradle the
handset for 12 hours prior to connecting
it for use the first time, it is better to
leave the unit on a flat surface during
initial charge before attempting to hang it
on the wall.
1. Cradle the handset.
1
2
2. Connect the power supply adapter into
the base and then an AC outlet.
1
2
3
4
5
6
7
8
9
0
3
PHONE NO.
3. Allow phone to charge for 12
hours before using the first time.
CHARGE
CHARGE/
IN USE
light
IN USE
PAGE / FIND
The CHARGE/IN USE light comes on
indicating that the battery is charging.
4. After charging, plug the short phone
line cord into the phone jack on the
back of the unit and then to the wall
jack.
4
5. Attach the wall mount by inserting the
two tabs at the top and then snapping
the tab at the bottom into place.
6. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
8
5
INSTALLING THE BATTERY
The handset comes with a brand new, consumer-replaceable nickel
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad
battery pack should last a full year. Use only BT-12 replacement battery.
TO REPLACE THE BATTERY:
1. Make sure phone is OFF before you replace battery.
Battery Holding Strap
2. Slide open
the battery
compartment
door.
3. Unhook the
strap holding
the battery in
place.
Plug
4. Pull out the
battery plug.
5. Remove the
battery pack.
1
2
3
4
5
6
7
8
9
0
PHONE NO.
CHARGE
IN USE
PAGE / FIND
6. Replace and
plug in the
new battery
pack.
7. Reconnect
the strap to
secure the
battery.
8. Replace the
battery
compartment door.
9. Charge the
battery for
12 hours
before use.
9
TELEPHONE SETUP
After charging the handset for an initial 12 hours:
1. Set the PULSE/TONE switch to TONE for touch-tone service or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone company.
2. Plug the telephone line cord into the base and into a modular jack.
3. Turn on the RINGER switch so the handset rings for incoming calls.
VOLUME
HI . .LOW
3
RINGER
ON. . OFF
2
1
RINGER
switch
PULSE/TONE switch
SETTING THE AREA CODE FOR CALLER ID
Setting your area code is necessary for proper caller ID operation.
Once you set the code, the phone will automatically remove it from local
calls within your area before it stores the number in memory. This will
enable you to use the Redial feature more efficiently because you will not
have to remove the code each time you call that number.
To set your area code:
1. Make sure the phone is OFF.
2. Press ENTER. The Caller ID display on the handset prompts you to
enter your area code.
3. Enter your 3-digit area code by pressing the appropriate number keys.
The phone emits 2 beeps to confirm it has accepted the area code entry.
4. To change or enter your area code again, follow steps 1-3 above.
10
TELEPHONE OPERATION
RECEIVING A CALL
PHONE
1. Check the display to see who is calling.
2. Press the PHONE button to answer the call.
MAKING A CALL
PHONE
To make a call, press the PHONE button before you
dial. To hang up, press PHONE again or put the
handset back on the base.
PHONE LIGHT
PHONE
You know the phone is on when you see the
PHONE light on the handset come on.
REDIAL
REDIAL
Press the REDIAL button to redial the last number
you dialed.
FLASH BUTTON
Use the FLASH button to activate custom calling
services, such as call waiting or call transfer. These
services are available through your local phone
company. The FLASH button is also used to enter a
pause in the dialing sequence.
FLASH
TIP: Do not use the PHONE button to activate
custom calling services, such as call waiting, or you
will hang up the phone.
CHANNEL BUTTON
While talking, you might need to manually change
the channel in order to get rid of static. Press and
release the CHANNEL button to advance to the
next clear channel.
CHANNEL
11
TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible.
To get information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the TONE button (
TONE
) after your call is answered.
3. Follow the voice instructions to complete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
PAGING THE HANDSET
Press the PAGE/FIND button on the
base to get the attention of the person
using the phone or to locate a misplaced handset.
CHARGE
IN USE
PAGE / FIND
PAGE/FIND
button
Press and release PAGE/FIND button.
The handset will ring three times and
the display will show "paging you."
RINGER SWITCH
LUME
VOLUME
switch
VO
HI . .
LOW
The RINGER switch must be ON
for the handset to ring during
incoming calls.
VOLUME SWITCH
F
ER
RING
OF
12
ON.
.
This switch controls the volume of
the handset's earpiece. There are
two settings: normal and high.
RINGER
switch
CALLER ID OPERATION
VERY IMPORTANT: The Caller ID feature of this product requires a subscription to Caller ID service from your telephone company.
Time
Call sequence number
Date
10:51 A.M. 8/11
CALL
NEW
#
25
234 567 8901
JOHN SMITH
Caller ID phone number
Caller ID name
This caller ID cordless telephone receives and displays information
transmitted by your local phone company. This information can include
the phone number, date and time; or the name, phone number, date
and time.
RECEIVING AND STORING CALLS
When you receive a call, the information is transmitted by the phone
company to your caller ID telephone between the first and second ring.
• You can monitor the information as it is displayed and decide whether
or not to answer the call.
• If you are not at home, the telephone stores the information so that you
can see who called while you were out.
Note: The Caller ID memory holds 25 names and numbers. When the memory
is full, only the most recent calls are stored. The oldest stored number in
memory is deleted to make room for the newest call, which will be designated
as call #25 in the Caller ID display.
13
REVIEWING MESSAGES
As calls are received and stored, the display is updated to let you know
how many calls have been received.
button to begin with the oldest call and scroll
• Press the arrow up
toward more recent calls (higher numbers).
• Press the arrow down
button to begin with the most recent call and
scroll toward older calls (lower numbers).
As you review calls, the display shows you
the following information:
• ...the telephone number of the caller
• ...the number of the call, with regard to
the order received
• ...the name of the caller, if this service is
available in your area
10:51 A.M. 8/11
CALL
NEW
#
25
234 567 8901
JOHN SMITH
This caller ID record shows that
John Smith called at 10:51 a.m. on
August 11. This is the 25th call
stored in memory and it is a new
call.
• ...time and date the call was received.
If the number does not fit in the display,
press ENTER to see the rest of the Caller
ID information.
NOTE: Check with your local
phone company regarding
name service availability.
MESSAGE ERRORS
• If there is an error in the transmission of
information to your caller ID phone,
CALLER ID ERROR appears in the
display.
• If you have not subscribed to Caller ID
service or it is not working, NO CALLER
ID will show in the display.
14
CALLER ID ERROR
NO CALLER ID
DIALING A CALLER ID NUMBER
• Make sure the phone is OFF.
• Use the arrow buttons to display the desired
caller ID record.
CALL BACK
• Press the CALL BACK button if the number
is local.
• Press the # key (DIAL 1+) to dial a long
distance number or a number that requires
you to dial "1" for proper connection.
DIAL 1+
#
DELETING CALLER ID RECORDS
To delete only the record in the display:
1. Press
or
to review CID records.
DELETE
2. Select the record to delete.
3. Press DELETE.
ERASE CALL ID?
The display asks you to confirm the deletion.
DELETE
4. Press DELETE again to erase the record.
To delete all the records in memory:
1. Press
or
to review CID records.
2. Select the record to delete.
3. Press and hold DELETE.
The display asks you to confirm that you
want to erase all records.
DELETE
ERASE ALL?
DELETE
4. Press DELETE again to erase all records.
15
SPECIAL FEATURES
CALL WAITING WITH CALLER ID
Provided your telephone company is able to
integrate Caller ID and Call Waiting services, you
will see who is calling you when you hear the call
waiting beep. The caller identification information
appears in the display after you hear the tone.
12:2
P.M.
4/3
CALL
NEW
#
13
109 876 5432
JANE DOE
FLASH
• Press the FLASH button to put the person to
whom you're talking on hold and answer the
incoming call.
STORING NAMES AND NUMBERS
You can store up to 10 numbers in memory for quick dialing. This memory
feature is in addition to the 25 caller ID records and the 5 VIP records that
can occupy memory space.
The phone must be OFF when you store numbers.
1. Press the MEMORY button.
MEMORY
The display prompts you to "Enter Name."
ENTER
2. Press ENTER.
3. Use the keypad to store a name. More than
one letter is stored in each of the number keys.
For example, to enter Joe Smith: press 5 for J;
press 6 three times for O; press 3 two times for
E; press 1 to enter a space before you start
entering the last name; press 7 four times for
S; press 6 for M; press 4 three times for I;
press 8 for T; and 4 two times for H.
• If you are using two letters consecutively that
are stored in the same number key, you must
press ENTER between the letters. For example, if you enter Barb, press 2 two times for
16
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
OPER
#
TONE
ENTER
B; press ENTER; press 2 for A; 7 three times
for R; and 2 two times for B. You need to
press enter between the B and the A since
they are stored within the same number key.
NOTE: To enter characters other than letters,
press and scroll through the choice available on
numbers 1,2,3,4,5,6 and 8.
4. Press MEMORY.
TIP: If you make a
mistake while storing
names and numbers,
you can use the
DELETE button to
backspace and correct
errors.
MEMORY
The display prompts you to "Enter Tel Number."
5. Use the keypad to enter the number you want
to store (up to 24 digits).
MEMORY
6. Press MEMORY and then press a number
key (0-9) to store the dialed number in that
memory location.
7. Record whose number is stored in the
location on the memory directory card on
the back of the handset. You will also be able
to view the name and number in the display.
NOTE: If you do not want to enter the name,
skip Step 3.
INSERTING A PAUSE IN THE DIALING
SEQUENCE
Press the FLASH button to insert a delay in the
dialing sequence of a stored telephone number
when a pause is needed to wait for a dial tone for example, after you dial 9 for an outside line
or to wait for a computer access tone. Each
pause counts as 1 digit in the dialing sequence.
FLASH
VERY IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as
early morning or late evening.
17
CHANGING A STORED NUMBER
Use the same procedure to change a stored
number as you do to store a number—in a
sense, you are just reassigning the memory
location.
DIALING A STORED NUMBER
PHONE
1. Make sure the phone is ON by pressing the
PHONE button.
MEMORY
2. Press MEMORY
3. Press the number (0-9) for the desired
memory location OR use the arrow buttons
to scroll through the numbers stored in
memory and press CALL BACK when you
reach the desired number.
CALL BACK
CHAIN DIALING FROM MEMORY
Use this feature to make calls that require a sequence of numbers, such as
a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the long
dialing sequence and use chain dialing to make a call through a long
distance service:
The Number For
Long distance access number
Authorization code
Frequently called long distance number
Memory Location
7
8
9
1. Make sure the phone is ON .
2. Press MEMORY and then press 7.
3. When you hear the access tone, press
MEMORY and then press 8.
4. At the next access tone, press MEMORY
and then 9.
18
TIP: Wait for the access
tones before pressing
the next memory
button or your call
might not go through.
REVIEWING AND DELETING STORED NUMBERS
MEMORY
1. Press MEMORY
2. While the entry is displayed, press the
DELETE key to delete the entry.
DELETE
The display asks you to confirm that you
want to delete the entry.
3. Press DELETE a second time to delete the
entry.
ERASE MEMO?
To exit the memory review mode, press
MEMORY.
DELETE
VERY IMPORTANT PERSON (VIP) FEATURE
You can designate 5 Caller ID records as VIP. Each time someone on the
VIP list calls, you will hear a distinct ring.
STORING A VIP NUMBER IN MEMORY
1. Use the arrow buttons to scroll through the
Caller ID records for desired number.
2. Press VIP.
3. Press ENTER.
The phone emits 2 beeps to confirm it has
transferred the number from Caller ID memory
into VIP memory.
CALLING A VIP NUMBER
VIP
ENTER
VIP
1. Press the VIP button.
2. Use the arrow buttons to scroll through the
VIP list.
19
3. When you see the desired name/number in
the display, press CALL BACK for local
calls.
If the VIP number is long distance, just
press # (DIAL 1+). # automatically enters
the "1" needed to complete a long distance
call.
REMOVING A VIP NUMBER
CALL BACK
VIP
1. Press VIP.
2. Use the arrow buttons to scroll through the
VIP list.
3. When you see the desired name/number in
the display, press DELETE.
Note: If name information is not in the caller
ID record, the name will not be stored in the
memory location.
DELETE
10:51 A.M. 8/11
CALL
NEW
#
25
234 567 8901
JOHN SMITH
DELETE
4. ERASE CALLER ID? appears in the display.
Press DELETE again.
VIP
ERASING ALL VIP NUMBERS
1.
2.
3.
4.
Press VIP and the arrow keys.
Press and hold the DELETE button.
ERASE ALL VIP
? appears in the display.
Press DELETE again.
ERASE ALL VIP?
DELETE
20
VOICE MESSAGING
Provided your phone company offers
voice messaging service and you
subscribe to it, the CHARGE/IN USE
light on the base will flash when the
phone is not in use to indicate there
is a message waiting. It will stop
flashing after the message has been
reviewed.
CHARGE
IN USE
PAGE / FIND
flashes to
indicate
message
waiting
21
BATTERY SAFETY PRECAUTIONS
• Do not disassemble, mutilate, puncture, wet, or dispose of battery in
fire. Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
• Keep batteries out of the reach of children.
RBR
C
RC
RB
Ni-Cd
NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates
that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States of America. Please call 1-800-8BATTERY for information or contact your local
recycling center.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the
phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
soft cloth.
VERY IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that is not cordless, in case
the power in your home goes out.
22
MESSAGE INDICATORS
The following indicators show the status of a message or the unit.
CALLER ID ERROR
Caller information has been interrupted during
transmission or the phone is excessively noisy.
ENTER AREA CODE
Prompt telling you to enter your area code.
ENTER NAME
Prompt telling you to enter name into VIP
memory or one of the 10 memory locations.
ERASE ALL?
Prompt asking you if you want to erase all Caller
ID records.
ERASE ALL VIP?
Prompt asking you if you want to erase all 5 VIP
records.
ERASE CALL ID?
Prompt asking you if you want to erase the
current Caller ID record or VIP record that is
shown on the display.
ERASE MEMO?
Prompt asking you if you want to erase one of the 10
numbers stored in the phone's outgoing memory.
MESSAGE WAITING
Somebody left a voice mail message. Note that voice
mail is a subscription service; check with your local
telephone company for availability.
NEW
Number of new calls since you last reviewed your
messages.
OUT OF AREA
The incoming call is from an area not serviced by
Caller ID or the information was not sent
PAGING YOU
Someone is pressing the PAGE button.
PRIVATE
The person is calling from a number that has been
blocked from caller ID transmission.
REPT
Repeat call message. Indicates that a new call from the
same number was received more than once.
NO CALLER ID
There is an incoming call, but you have not ordered
Caller ID service or it is not working properly.
23
TROUBLESHOOTING TIPS
CALLER ID
PROBLEM
SOLUTION
No Display
• Try replacing the battery.
• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.
Data Error Message
• The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring. This
message indicates either the presence of noises
on the line, or that an invalid message has been
sent from the telephone company.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
CALL WAITING
PROBLEM
SOLUTION
You hear call
waiting tone but
number does not
appear in display.
• You must subscribe to Call Waiting for this
feature to work.
• Even if you have subscribed to both Call
Waiting and Caller ID, you must call your phone
company and tell them to integrate your Call
Waiting and Caller ID services.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
TELEPHONE
PROBLEM
SOLUTION
No dial tone
• Check installation:
24
— Is the base power cord connected to a working
outlet?
— Is the PHONE light on?
— Is the telephone line cord connected to the
base unit and the wall jack?
• Disconnect the base from the wall jack and
connect another phone to the same jack. If there
is no dial tone in the second phone, the problem
might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12
hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the
PHONE button? Did the Phone-in-Use light come
on? The battery may need to be charged.
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base
is correctly set.
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
• You may have too many extension phones on
your line. Try unplugging some phones.
• See solutions for “No dial tone.”
# button does not work • Make sure phone is set to TONE.
You experience static,
noise, or fading in and
out
• Change channels
• Is handset out of range? Move closer to the base.
25
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet
with another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset
the security code. If that doesn’t work, charge
battery for 12 hours.
• Clean charging contacts on handset and base
with a soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Memory Dialing
• Did you program the memory location keys
correctly?
• Did you follow the proper dialing sequence?
• Make sure TONE/PULSE switch is correctly set.
• Did you reprogram numbers into memory after
power outage or replacing battery?
BATTERY
If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• CHARGE/IN USE light fails to light
26
CALLER ID/CALL WAITING/VOICE MESSAGING
One, two or all services
do not work
• Check with your telephone company to
make sure all services are programmed
on your telephone line.
• Check to make sure your telephone
company is capable of integrating Caller
ID with Call Waiting.
CAUSES OF POOR RECEPTION
• Aluminum siding on the building
• Foil backing on building insulation
• Heating ducts and other metal construction can shield radio signals
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms
• Base is installed in the basement or lower floor of the house
• Base is plugged into an AC outlet with other electronic devices
• Baby monitor is using the same frequency
SERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________
Name of store _______________________
27
28
QUANTITY
TOTAL
CUSTOMER: CUT ALONG DOTTED LINE.
✂
City ________________________State________ ZIP_________________
Address_____________________________________ Apt.____________
Name________________________________________________________
To:
This is your return label. Please print clearly.
Ronks, PA 17573-8419
P.O. Box 8419
Mail Order Department
Consumer Electronics
Mail order form and money order or check (in U.S. currency)
made payable to Thomson Consumer Electronics, Inc. to:
Total Amount Enclosed.................................$_______________
Shipping, Handling, and Insurance............. $_______________
$5.00
All accessories are subject to availability. Where applicable, we will ship a
superseding model.
Use VISA or MasterCard preferably. Money order or check must be in U.S. currency
only. No COD or Cash.
Sales Tax................................................... ... $_______________
We are required by law to collect the appropriate sales tax for
each individual state, county, and locality to which the
merchandise is being sent.
Total Merchandise...........................................$_______________
Please make sure that this form has been filled out completely.
Authorized Signature
____________________________________________________________________
My card expires:
Copy the number above your
name on the MasterCard
Copy your complete account number from your MasterCard.
My card expires:
Copy your complete account number from your VISA card.
Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.
For credit card purchases
*Prices are subject to change without notice.
$9.95
$20.00
BT-12
5-2385
AC power supply adapter
PRICE*
CATALOG NUMBER
DESCRIPTION
Replacement handset battery
ACCESSORY ORDER FORM
INDEX
A
F
Accessory Order Form 28
Area Code 10
FCC Registration Information 2
Flash button 11
B
G
Battery 9, 26
Battery Safety Precautions 22
General Product Care 22
C
Handset Sound Signals 5
Hearing Aid Compatibility 2
Call Waiting 4, 24
Call Waiting with Caller ID 16
Caller ID 4, 24
CALLER ID ERROR 23
Caller ID Operation 13
Caller ID with Call Waiting 4
Caller ID/Call Waiting/Voice Messaging
27
Calling a VIP Number 19
Causes of Poor Reception 27
Chain Dialing from Memory 18
Changing a Stored Number 18
Channel button 11
D
Deleting Caller ID Records 15
Deleting Stored Numbers 19
Desktop Installation 7
Dialing a Caller ID Number 15
Dialing a Stored Number 18
E
ENTER AREA CODE 23
ENTER NAME 23
ERASE ALL VIP? 23
ERASE ALL? 23
ERASE CALL ID? 23
ERASE MEMO? 23
Erasing all VIP numbers 20
H
I
Inserting a Pause in the Dialing
Sequence 17
Installation and Setup 6
Installing the Battery 9
Interference Information 2
Introduction 4
L
Limited Warranty 31
M
Making a Call 11
Message Errors 14
Message Indicators 23
MESSAGE WAITING 23
Modular Jack Requirements 6
N
NEW 23
NO CALLER ID 23
O
OUT OF AREA 23
Out of range warning 5
P
Page signal 5
29
Paging the Handset 12
PAGING YOU 23
Pause 17
Phone light 11
PRIVATE 23
R
Receiving a Call 11
Receiving and Storing Calls 13
Redial 11
Removing a VIP number 20
REPT 23
Reviewing and Deleting Stored Numbers
19
Reviewing Messages 14
Ringer Switch 12
S
Service 27
Setting the Area Code for Caller ID 10
Setup 6
Signals an incoming call 5
Special Features 16
Storing a VIP number in memory 19
Storing Numbers in Memory 16
T
Telephone 24
Telephone Operation 11
Telephone Setup 10
Temporary Tone 12
Troubleshooting Tips 24
V
Very Important Person (VIP) Feature 19
Voice Messaging 4, 21
Volume Switch 12
W
Wall Mount Installation 8
30
LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original product’s
warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print
your name and address and a description of the defect. Send standard UPS or its
equivalent to:
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no liability in
case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
does notcover:
What your warranty
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. For additional information, ask your
dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
31
Model 2-9773 US E/S 2
98-20
Printed in China
32
P.O. Box 1976, Indianapolis, IN 46206
© 1998 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Marca(s) ® Registrada(s)
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