QUICK START GUIDE: Voice Processor 2x
QUICK START GUIDE: Voice Processor 2x
What Ships in the Box
Important Safety Instructions
• A Voice Processor 2x hardware device.
• A Voice Processor 2x CD-ROM (Windows).
• A North American (NEMA) or Euro IEC
power cable. You may need to substitute a
cable appropriate for your locale.
• This Quick Start Guide.
What You Need to Provide
• A Windows PC with 1 GHz or higher
processor and:
• Windows XP or higher.
• 250 MB free storage space.
• 1024x768 graphics capability.
• 16-bit or higher colors.
• 512 MB or more of RAM as required by
your operating system.
If you have questions beyond the scope of
this Quick Start Guide or the help module,
contact our Customer Support Group in the
following ways:
Chat: +1.425.778.7728
7:00 am to 5:00 pm
Monday through Friday,
Pacific Time
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
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Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
No user serviceable parts inside. Refer servicing to qualified service personnel.
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
S’adresser a un reparateur compétent.
The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
CAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
Lithium Battery Caution: Observe the
correct polarity when changing the lithium
battery. There is a danger of explosion if
battery is incorrectly replaced. Replace only
with the same or equivalent type. Dispose
of used batteries according to local
disposal requirements.
User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
Clean only with dry cloth.
Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
Getting Help
Follow all instructions.
• CAT5/6‑ cable or an existing Ethernet
Voice Processor 2x, the Windows application
that controls the hardware, includes a help
module which acts as a complete User’s
Guide for both hardware and software.
Heed all warnings.
Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
• Network (Ethernet) interface.
Keep these instructions.
• CD-ROM drive or Internet connection.
Read these instructions.
Ensure proper ESD control and grounding
when handling exposed I/O terminals.
Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
Only use attachments/accessories
specified by the manufacturer.
Use only with the cart, stand, tripod,
bracket, or table specified
by the manufacturer,
sold with the
apparatus. When a cart
used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
Unplug this apparatus during lightning
storms or when unused for long periods of
Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
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QUICK START GUIDE: Voice Processor 2x
The RJ45 connectors labeled “ARC” are only for use with the ARC series of remotes.
DO NOT plug the ARC connectors on Symetrix products into any
RJ45 connector labeled “DANTE” or “ETHERNET” .
The “ARC” RJ45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which
can damage Dante and Ethernet circuitry.
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QUICK START GUIDE: Voice Processor 2x
Declaration of Conformity
General Notes
1.The 2x boots up with DHCP enabled by default. This
means that as soon as you connect it to a network, it will
look for a DHCP server in order to obtain an IP address.
If a DHCP server is present, the 2x will get its IP address
from it. This process may take several minutes. With your
PC attached to the same network and thus getting its IP
address from the same DHCP server, all will be ready to
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
Voice Processor 2x
to which this declaration relates, is in conformity with the
following standards:
2.If your network does not have a DHCP server, the 2x
will not be able to obtain an IP address. While waiting,
the 2x will default to a private IP address in the range
of 169.254.x.x where x.x is the last four alphanumeric
characters of the 2x’s MAC address (MAC address hex
value is converted to decimal for IP address). The 2x’s
MAC address can be found on a sticker on the bottom
of the 2x or within the front panel System menu. When
there is no DHCP server present to assign IP addresses
to either the 2x or your PC, you may need to configure
your PC with a static IP in the range of 169.254.x.x with
a Subnet Mask of in order to communicate
with the 2x in a direct connect mode. However, if your PC
is using the default network settings, it should also have
automatically self-assigned a similar private IP address
in the range of 169.254.x.x, and if this is the case, you
should be able to connect to the 2x directly. Even if the
PC’s default settings have been changed, the 2x will try
to establish communications by setting up appropriate
routing table entries to reach devices with 169.254.x.x
3.In the case of the first two methods (direct connection
and indirect connection), the 2x software will attempt to
set-up appropriate routing table entries for a seamless
connection regardless of the IP addresses of your PC
and 2x. However, under Windows® Vista, administrative
privileges are required to allow the 2x software to modify
the routing table. For best results, launch the 2x software
while logged in as an administrator, or choose to run the
software as an administrator. Note: To run a program as
the Administrator under Vista, right click on the program’s
icon or shortcut and choose “Run as administrator”.
4.The 2x will display its current IP address, subnet
mask, and gateway as well as other useful information
on the front panel display when in System Mode. To
enter System Mode, hold down the Menu button for 5
seconds. Then the up and down arrow keys can be used
to move between various displays. This information may
be useful for troubleshooting.
www.symetrix.co | +1.425.778.7728
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IEC 60065,
EN 55103-1, EN 55103-2, FCC Part 15, RoHS
The technical construction file is maintained at:
Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: February 1, 2009
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Dane Butcher, President, Symetrix Incorporated.
QUICK START GUIDE: Voice Processor 2x
The Symetrix Limited Warranty
Buyer Responsibilities:
By using Symetrix products, the Buyer agrees to be bound by the terms of
this Symetrix Limited Warranty. Buyers should not use Symetrix products
until the terms of this warranty have been read.
Symetrix recommends the Buyer make backup copies of site files before
having a unit serviced. During service it is possible that the site file will be
erased. In such an event, Symetrix is not responsible for the loss or the time
it takes to reprogram the site file.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for three (3) years from the date the product is
shipped from the Symetrix factory. Symetrix’ obligations under this warranty
will be limited to repairing or replacing, at Symetrix’ option, the part or parts
of the product which prove defective in material or workmanship within the
warranty period provided that the Buyer gives Symetrix prompt notice of any
defect or failure and satisfactory proof thereof. Symetrix may, at its option,
require proof of the original date of purchase (copy of original authorized
Symetrix Dealer’s or Distributors invoice). Final determination of warranty
coverage lies solely with Symetrix. This Symetrix product is designed and
manufactured for use in professional audio systems and is not intended for
other usage. With respect to products purchased by consumers for personal,
family, or household use, Symetrix expressly disclaims all implied
warranties, including, but not limited to, warranties of merchantability
and fitness for a particular purpose. This limited warranty, with all terms,
conditions and disclaimers set forth herein, shall extend to the original
purchaser and anyone who ‑‑purchases the product within the specified
warranty period from an authorized Symetrix Dealer or Distributor. This limited
warranty gives the Buyer certain rights. The Buyer may have additional rights
provided by applicable law.
What is not Covered by this Warranty:
Legal Disclaimers and Exclusion of other
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims
any IMPLIED warranties, including fitness for a particular purpose or
merchantability. Symetrix’ warranty obligation and Buyer’s remedies
hereunder are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement
or use of any product will not exceed the retail price of the product or
any part thereof which gives rise to the claim. In no event will Symetrix
be liable for any incidental or consequential damages including but not
limited to damage for loss of revenue, cost of capital, claims of Buyers for
service interruptions or failure to supply, and costs and expenses incurred
in connection with labor, overhead, transportation, installation or removal
of products, substitute facilities or supply houses.
Servicing a Symetrix Product:
This warranty does not apply to any non-Symetrix branded hardware
products or any software even if packaged or sold with Symetrix Products.
Symetrix does not authorize any third party, including any dealer or sales
representative, to assume any liability or make any additional warranties or
representation regarding this product information on behalf of Symetrix.
The remedies set forth herein shall be the Buyer’s sole and exclusive
remedies with respect to any defective product. No repair or replacement
of any product or part thereof will extend the applicable warranty period
for the entire product. The specific warranty for any repair will extend for
a period of 90 days following the repair or the remainder of the warranty
period for the product, whichever is longer.
This warranty also does not apply to the following:
1. Damage caused by improper use, care, or maintenance or failure to follow the instructions contained in the Quick Start Guide or Help File.
2. Symetrix product that has been modified. Symetrix will not perform repairs on modified units.
3. Symetrix software. Some Symetrix products contain embedded software or apps and may also be accompanied by control software intended to be run on a personal computer.
4. Damage caused by accident, abuse, misuse, exposure to liquids, fire, earthquake, acts of God, or other external causes.
5. Damage caused by service (including upgrades and expansions) performed by any person not authorized by Symetrix.
6. Cosmetic damage, including but not limited to scratches and dents, unless failure has occurred due to a defect in materials or workmanship within the warranty period.
Residents of the United States may contact the Symetrix Technical
Support Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
If a Symetrix product requires repair services outside of the United States
please contact the local Symetrix dealer or distributor for instructions on
how to obtain service.
Products may be returned by Buyer only after a Return Authorization
number (RA) has been obtained from Symetrix. Buyer will prepay
all freight charges to return the product to the Symetrix factory. Symetrix
reserves the right to inspect any products which may be the subject of
any warranty claim before repair or replacement is carried out. Products
repaired under warranty will be returned freight prepaid via commercial
carrier by Symetrix, to any location within the continental United States.
Outside the continental United States, products will be returned freight
7. Conditions caused by normal wear and tear or otherwise due to the normal aging of Symetrix products.
8. Damage caused by use with another product.
9. Product on which any serial number has been removed, altered or defaced.
10. Product that isn’t sold by an authorized Symetrix Dealer or Distributor.
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