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User Manual
Software version F3
D13377.03
This document is not to be reproduced in whole or in part without permission in writing from:
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D1337703_T2000_MXP_User_Manual
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Contains iType
™
from Agfa Monotype Corporation.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.
COPYRIGHT
©
2005, TANDBERG
User Manual
Environmental Issues
Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper) and low energy consuming products.
Battery handling
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment; please follow guidelines on the packing material for handling and disposal of the batteries.
Waste handling
There is no need to send any products or material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on local waste handling and recycling of electronic products.
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG products, in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple webbased search feature helps users directly access the information they need. In addition, the
TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. If desired, the user manuals on the CD can still be printed locally. iii
D1337703_T2000_MXP_User_Manual
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
Equipment Markings
The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated
“ dangerous voltages
”
within the product
’ s enclosure that may be of sufficient magnitude to constitute a risk of electrical shock.
The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions accompanying the equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in accordance with the installation instructions. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular attention to the plugs, receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time. iv
User Manual
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions v
D1337703_T2000_MXP_User_Manual
Contact us
If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net
.
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
TANDBERG
P.O. Box 92
1325 Lysaker
Norway
Tel: +47 67 125 125
Fax: +47 67 125 234 vi
User Manual
Table of Contents
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D1337703_T2000_MXP_User_Manual
viii
User Manual
ix
1 Introduction
The TANDBERG 2000 MXP provides a reliable, secure and wireless capable video communication system with superior presentation capabilities for small groups and offices.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.
Users can record and send stereo audio from presentation and playback sources using PCs,
DVDs and VCRs.
NEW Enhanced packet loss handling in the audio decoder
NEW Improved lip synchronization
Video Quality
Features which ensure high quality video includes:
Natural Video
TF
which provides 60 fields per second true interlaced picture.
Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.
SXGA input and XGA output through DVI-I (analog or digital).
H.264 video compression up to 2Mbps.
Support native 16:9 Wide XGA monitors by increasing the resolution to 1280x768
(WXGA).
Automatic use of WXGA format when
”
VGA Monitor Format
”
is set to Wide.
Network
The system supports videoconferencing via both IP and ISDN networks. The bandwidth capabilities are:
up to 2Mbps* per call
up to 2.3Mbps* total for a MultiSite conference.
SIP support, for both point-to-point and MultiSite*.
If channels are dropped during a videoconferencing session, downspeeding
TF
automatically maintains connections without interruption.
NEW Enhanced packet loss handling and downspeeding
TF
NEW Remote software upgrade over ISDN
Security
Secure Conference
TF
provides embedded encryption for both Point-to-Point and MultiSite call and ensures both privacy and security.
The system is delivered with integrated Expressway
™
firewall traversal technology. When used together with a TANDBERG Border Controller it enables:
Secure and seamless traversal of ANY firewall.
No missing features when traversing the firewall
–
works with H.264, MPEG4 audio, encryption.
D1337703_T2000_MXP_User_Manual
Outside systems, such as home offices, to be part of the enterprise dial plan.
Dialing to systems by URI, e.g. [email protected].
NEW Standards based H.235 authentication towards Border Controller / Gatekeeper
MultiSite*
The embedded MultiSite
TF
functionality can cater for up to 4 video sites and 3 audio sites and supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The MultiSite functionality supports any combination of ISDN and IP participants in a conference.
A superior quality and reliability is ensured by:
Supporting DuoVideo/H.239, encryption and H.264.
Rate matching
TF
and Transcoding
TF
which supports different call rates for all sites in a
MultiSite.
The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an
ISDN connection).
Presentations
The Natural Presenter Package* (NPP) makes it possible to run presentations and comprises:
Digital Clarity
TF
which provides presentations of exceptionally high quality resolution video.
Duo Video
TF
/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.
PC Presenter
TF
which is an easily accessible PC connection over a wired VGA cable that supports up to SXGA resolution.
PC SoftPresenter
TF
which shows PC images via the LAN connection supporting XGA resolution.
Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:
Picture in Picture
Picture outside Picture
Side by Side
PC zoom:
The PC image is transferred in native resolution and may be controlled as a camera with zoom and pan/tilt to get SXGA resolution.
NEW Auto Layout
The system will automatically choose the best layout for the call
NEW New large Picture outside Picture layout for wide monitors
NEW Local PC Display
Improved feature when using your local screen s a PC screen.
User interfaces
A web-interface is provided to handle:
Text chat/closed captioning
System management, diagnostics and software uploads
Streaming
–
which allows broadcasting of audio/video via an IP network
2
Introduction
The On-Screen Menu:
Easy interface for first-time users with symbols and descriptions
Builds upon the familiar current interface
True Localization with enhanced language support and international customization:
Enabling Asian and non-Latin character text input on Web and API for local language in
Phone Book and System Names
NEW Usability upgrade and improved user feedback
Improved Phone Book
On-screen Warnings and Network Statistics information
NEW Including support for Thai and Finnish On-Screen menu language
The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read keys.
Interoperability
The TANDBERG 2000 MXP is worldwide compatible with other standards-based videoconferencing systems.
* - optional feature. To check which options are installed, select Control Panel - System Information in the menu.
TF - TANDBERG First
3
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D1337703_T2000_MXP_User_Manual
1.1 At a Glance
Camera
The main camera is mounted on top of the monitor. The main camera includes a high quality color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system
’ s infra-red remote control and operates pan/tilt, focus and zoom.
Monitor
The monitor displays the far-end and near-end videoconferencing sites in addition to the menus.
Note that the monitor pictures/drawings used in this manual might differ from the actual monitor model shipped with the system.
Codec
The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name codec comes from a combination of the two words compression and decompression.
Introduction
Remote Control
The remote control is used to control all functions of the system. If the screen saver is activated
(black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.
The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this can cause problems. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling another video system, when you control your own system.
Microphone
The high quality table microphone is designed to be placed on a table during a videoconference.
The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.
5
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D1337703_T2000_MXP_User_Manual
1.2 Menu Structure
The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. The
Administrator Settings are accessible from the Main Menu by selecting Control Panel and
Administrator Settings. Making changes to the Administrator Settings will change the behavior of the system. The menu structure for Main Menu and Administrator Settings is shown below.
Introduction
7
2 Installation
Precautions:
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
Never install cables without first switching the power OFF.
1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used behind a PABX.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
2.1 Mounting
When mounting the TANDBERG 2000 MXP, follow the figures below:
Installation
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D1337703_T2000_MXP_User_Manual
2.2 Connecting Cables
Connect the cables according to the drawing below. This drawing shows only the active connectors. Some products may have additional non-working connectors.
10
Installation
4. Camera cable
Connect the camera cable labeled
“
S-video out
”
and "Control in" to the camera as shown on the figure.
5 ISDN cables
If using ISDN network, connect the ISDN cables to the ISDN sockets (S/T interface) provided by the network provider. The main ISDN number will be that number associated with the socket to which ISDN cable number 1 has been connected.
Note! The system does not have a built-in network terminator. If the wall socket provides an
ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix
10 for more information.
6. LAN cable
To connect the system to a Local Area Network (LAN), connect the cable labeled "LAN
Ethernet" to a suitable Ethernet port on the LAN.
7. VGA cable
For using a PC with your videoconferencing system, connect a PC to the codec with a VGA cable. For more information, see PC Presenter.
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D1337703_T2000_MXP_User_Manual
2.3 Monitor Configuration
Power on the monitor and use the monitor remote control to select the "PC analog" video input and Hypersound OFF.
How to select "PC analog" video input:
1. Press "menu" on the monitor remote control. (Note! Not the TANDBERG remote control.)
2. Select "Input select".
3. Select "PC analog".
How to set Hypersound OFF:
1. Press "menu" on the monitor remote control.
2. Select "Sound".
3. Go down to "Hypersound" and set to "OFF". Use arrow keys left and right to change the setting.
12
Installation
2.4 System Configuration
The system must be configured for each installation. Configuration settings can be made via the system menu.
Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use for more information about how to use the menus and the remote control.
General configuration:
1. Open the General Settings menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - General to open the General Settings menu.
13
D1337703_T2000_MXP_User_Manual using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the
Layout button on the remote control.
6. Software Options
To activate all options for the system, a new option key must be entered in the
Software Options menu (see paperwork accompanying the system). The Presenter option key should be entered under
“
New Option Key
”
. Any bandwidth option key should be entered under
“
New Bandwidth Key
”
. For more information on these options, please contact your TANDBERG representative.
7. Save changes
Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK.
Network configuration:
1. Open the Network menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - Network to open the Network menu.
14
3 General Use
Wake up the system
When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.
If the system does not respond:
Make sure that the system is switched on by using the On/Off switch located at the rear of the Codec.
Verify that your monitor is switched on.
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D1337703_T2000_MXP_User_Manual
3.1 The Welcome Screen
When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default). The ISDN/IP numbers and the system name are displayed in the upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.
The welcome screen provides you with the most important system information:
System Name
Your ISDN Number
Your IP Address or IP Number
Indications of Missed Calls or Warnings if any
It is possible to customize the text on the welcome screen. See Menu Settings for how to edit welcome text.
General Use
3.2 Using the Remote Control
The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system
’ s most commonly used functions are also accessible directly from the remote control.
The Infra Red (IR) sensor for the remote control is located in front of the WAVE II Camera.
1. Mic Off turns your microphone on and off, see Mic off .
2. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see
Navigation .
3. Volume + and
–
adjusts the Codec volume only and not the monitor's volume, see Volume + and .
4. The Layout key toggles between full screen and different display layouts, see
Layout .
5. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see
Navigation .
6. Press the Call key to place a call, see
Make a Call .
7. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera Presets .
8. Snapshot takes a snapshot of your video only while you are in a call, see Take
New Snapshot .
9. The Presentation key switches to a predefined presentation source. If the
Presentation key is held down for 1 second then the Presentation video sources menu will appear, see
Presentation Key .
10. Press OK/Menu to show the menu and to select menu items, see Navigation .
11. Use Zoom + and
–
to zoom the camera in and out.*
12. Selfview displays your outgoing video.
Press Selfview again to turn selfview off,
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D1337703_T2000_MXP_User_Manual see Selfview .
13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book .
14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode, see End Call and Standby .
15. Number/Letter keys function in the same manner as with a mobile or cellular phone, see Number and Letter keys .
16. Press Touch tones when you are in a call and need to dial extension numbers etc. (instead of presets). Press the
OK/Menu button to exit Touch Tones, see Touch tones .
*This does not apply to all systems with small integrated cameras.
18
General Use
3.2.1 Navigation
Arrow keys and OK
Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select.
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D1337703_T2000_MXP_User_Manual
3.2.2 Selfview
The term
“
Selfview
”
means the outgoing image. In a normal call, using main camera, this is the image of your self. The Selfview button toggles the images between Far End, Selfview and Dual
Video (if any).
How to use Selfview:
1. Outside a call, pressing the Selfview button will switch between the near end video and a black screen on the main monitor.
2. In a point to point call, press the Selfview button once to switch from far end video to near end video see a full screen picture of the outgoing video. Press Selfview again to go back to normal.
3. In a point to point call with a dual video stream, the dual stream is displayed in the big picture. Press the Selfview button to toggle to the Near End picture, then the Far End picture, and finally back to the dual stream.
The above behaviour is similar for both single monitor systems and dual monitor systems.
Selfview applies for the main monitor.
3.2.2.1 Local PC Display
When using the screen as your PC screen, it is recommended to set Local PC Display to On, see
Screen Settings . That implies that you can display your PC locally while having a videoconference, and you can keep on working without having the Far End participant watching your PC screen.
It is also recommended to keep the Auto Layout setting On (default) to get a suitable layout when toggling from Local PC Display mode to standard conference mode.
Use the Selfview button to toggle between Local PC Display mode and standard videoconference mode. An indicator tells you that your PC image is displayed locally.
Example:
You are using the system as a PC and get an incoming call.
When the setting
“
Use Screen as Local PC monitor
”
is On, you will keep your PC image displayed locally and the incoming call pops up as smaller images in a 1+3 layout. You will see Local PC displayed in the big picture and Far End and Near End (your self) displayed in smaller pictures.
Press the Selfview button to switch to standard conference mode. The Local PC image is no longer displayed and Far End is displayed in the big picture. Press Selfview again to see Near End. Pressing Selfview a third time will bring back the Local PC display mode.
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General Use
3.2.3 Layout
The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture
(POP) when displaying more than one video image. The behaviour of the Layout button is dependent on the Picture Layout setting in Screen Settings .
3.2.3.1 Picture in Picture
When Picture Layout is set to PIP, the Layout button makes it possible to see a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. The user can decide in which corner the second image is to be displayed.
3.2.3.2 Picture outside Picture
When Picture Layout is set to POP, the Layout button makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).
Press the Layout button once to get side-by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and finally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second. It is recommended to use Picture outside Picture for wide screen monitor systems.
3.2.3.3 Auto Layout
The system will automatically choose the best layout for your call. The layouts vary depending on how many participants there are and if you use a dual video source or not. You can however always change layout manually with the Layout button. Auto Layout applies when you open or close a dual stream, or add or disconnect participants.
Auto Layout also includes the former automatic PIP. That implies that PIP will automatically be shown when suitable, e.g. to display selfview when you move your near end camera. The automatic PIP times out after a couple of seconds.
If Auto Layout is Off you will get no automatic layout changes during a call and the user must manually control the images with the Layout button. Auto Layout is default On. To turn Auto
Layout Off, go to Screen Settings .
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D1337703_T2000_MXP_User_Manual
3.2.4 Mic Off
To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time will activate the microphone again.
Note that Mic off will mute all microphone inputs, but will not mute audio from the AUX and VCR inputs.
When an incoming call is answered, the microphone may be in the off state because the Auto
Answer setting is On+Mic off, see Auto Answer . The icon will start to flash when you start speaking. Remember to turn the microphone on before a meeting.
22
General Use
3.2.5 Volume + and -
Press the Volume key to adjust the volume level. An on-screen indicator will show the current level.
23
D1337703_T2000_MXP_User_Manual
3.2.6 Number and Letter keys
Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera
Preset (see Camera Presets ). However, when having an input field where numbers are required, the system automatically goes to number mode and numbers can be dialed with the number keys as usual.
When in an input field where letters are required, the system automatically goes to letter mode.
Writing letters works like on a mobile phone. Press the key that corresponds to your desired letter. Press the key as many times as needed to get the right letter. Change to lower or back to upper case letters with the a/A key, and space with the 0 _ key.
To write numbers in a text input field, press the button through all the letters. Press once more and the number will appear.
Example: How do I write "System 123" in the System Name input field (in General in
Administrator Settings)?
Press the 7-key four times to get an "S".
Press the #-key once to switch between upper case and lower case letters.
Press the 9-key three times to get a "y".
Press the 7-key four times to get an "s".
Press the 8-key once to get a "t".
Press the 3-key twice to get an "e".
Press the 6-key once to get an "m".
Press the 0-key once to get space.
Press the 1-key three times to get a "1".
Press the 2-key four times to get a "2".
Press the 3-key four times to get a "3".
24
General Use
3.2.7 Touch Tones
If wanting to dial extension numbers during a call, press the Touch tones button to activate the number keys, otherwise the number keys will activate the corresponding camera presets. An indicator will tell that Touch tones are enabled. Finish with OK to exit Touch tone mode.
25
D1337703_T2000_MXP_User_Manual
3.3 On-screen Indicators
The system has a number of icons signaling different settings:
Microphone Off
This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
Volume Off
This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on, see Volume + and for details.
Secure Conference, AES
This double padlock indicator is shown when AES encryption (Secure
Conference) is active, see Security for details.
Secure Conference, DES
This padlock indicator is shown when DES encryption (Secure Conference) is active, see Security for details.
Not Secure Conference
This open padlock indicator is shown during the initialization phase for AES or
DES encryption. During this period the call is not secure, see Security for details.
Warning
This indicates that the system has detected a warning. Select the icon and press
OK to see details on the warning. Please see Warnings for a list of possible warnings.
Bad Network
This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK/Menu button and select the warnings icon too see details.
Floor
This indicator is shown when you are displayed in full screen in a multipoint conference, see Request Floor and Release Floor for details.
26
General Use
Telephone
This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference.
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D1337703_T2000_MXP_User_Manual
3.4 Using the Menu
Main menu outside a call and in a call.
Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.
The menu contains the following items:
Make a Call / Add Another Call
28
General Use
Standby / End Call
Camera Control
Presentation
MultiSite Services
Control Panel
Close
See Menu Structure for a full overview of the menu.
The functions of the menu are displayed as icons. The currently selected icon is marked by an orange square, and the name of the corresponding function is displayed on the line above, see the figure above.
Press the OK button to activate the current selected function.
The menu automatically times out after 15 seconds if not used, see Menu timeout . Press the
Menu button to bring it back. It is also possible to hide the menu manually by pressing the Cancel button on the remote control or select the Close icon in the menu.
* Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End
Control possible.
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D1337703_T2000_MXP_User_Manual
3.5 Make a Call
Display the call menu by either:
1. Select Make a Call from the menu, or
2. Press the green Call button on the remote control
The TANDBERG system can make both video calls and telephone calls .
Call Settings specifies the quality of the call. It is possible to alter the default call settings for the current call if required. The Default Call Settings are defined in Control Panel - Administrator
Settings - Call Quality - Default Call Settings .
It is possible to start streaming from this menu.
For setting up a MultiSite conference, see Add Call for more details.
30
General Use
3.5.1 Place Video Call
In the Make a Call menu enter the Dial Number either:
1. Manually, or
2. Select the book symbol in order to display the Phone Book and select a conference participant.
When dialing manually, toggle between ABC/abc by pressing the # button on the remote control and between abc/123 by holding the # button for one second. Use a star as separator in IP addresses. If a system is registered on a gatekeeper or border controller with DNS support, there are several ways to call into the system:
<IP address>
<E.164>
<H.323 ID>
<H.323 ID>@<domain>
<E.164>@<domain>
See H.323 Settings for details.
Place the call by either:
1. Press OK on the remote control so that the Place Video Call icon is selected, and press
OK once again, or
2. Use the arrow button on the remote control to select the Place Video Call icon and press
OK, or
3. Press the green call button on the remote control.
Note that the call will be set up as a telephone call if the Call Type in Call Settings is set to
Telephone Call. See Default Call Settings for more details.
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3.5.2 Place Telephone Call
In the Make a Call menu enter the Dial Number either:
1. Manually, or
2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details.
When entering a Dial Number manually, toggle between abc/123 by pressing the # button on the remote control for one second. Use a star as separator in IP addresses.
Place the call by either:
1. Press OK on the remote control, select the Place Telephone Call icon and press OK once again, or
2. Use the arrow button on the remote control to select the Place Telephone Call icon and press OK.
When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a telephone number and not a video number. The interpretation can sometimes take a little while and it is faster to use the Place
Telephone Call button in the menu.
See Default Call Settings for more details.
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3.5.3 Add Call
(optional feature)
Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls simultaneously.
It is possible to both set up a conference with many participants and also add participants during a conference.
Set up a conference with two or more participants
In the Make a Call menu enter the Dial Number either:
1. Manually, or
2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. It is also possible to select a predefined MultiSite entry, see New MultiSite Contact .
3. Press OK on the remote control.
Add another participant to the conference by either:
1. Select the Add Video Call icon if the next participant is using a video system, and press
OK, or
2. Select the Add Telephone Call icon if the next participant is using a telephone system, and press OK.
A new entry is now displayed in the call list. Enter the number as described above.
It is also possible to set up a list of all the wanted conference participants by selecting the Add
Video Calls and Add Telephone Calls the wanted number of times, and enter their numbers afterwards.
Place a MultiSite call:
1. If the call is a mixed conference with both video and telephone participants, select the
Place Video Call icon, or
2. If the call is a conference with telephone participants only, select the Place Telephone
Call icon.
Add participant(s) during a conference
Display the call menu during a call by either:
1. Select Make a Call from the menu, or
2. Press the green Call button on the remote control
Enter the new participants in the same way as described above.
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3.5.4 Call Settings
The Call Settings specifies the quality of the call. Each call will be set up with the Default Call
Settings if the settings are not altered. In this case the field is named Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.
Usually it is not necessary for the user to alter the settings.
The Default Call Settings are defined in Control Panel - Administrator Settings - Call Quality -
Default Call Settings .
When setting up a call in the Make a Call menu:
1. Select the Default Call Settings field for the participant and press the OK button on the remote control.
2. Make desired changes to Call Type, Network, Bandwidth and Restrict (56k). If this is to be the new default call settings, select Set as Default in the menu.
3. Select the OK icon and press the OK button on the remote control. The name of the Call
Settings field will reflect the changes made.
It is possible to make the changes made to the Call Settings default by selecting Set as Default and OK. These settings will now be the default settings for all future manually dialed calls.
These settings are also available in the menu Control Panel - Administrator Settings - Call Quality
- Default Call Settings .
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3.5.5 Streaming
Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream
(if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.
How to use Streaming:
1. Choose Streaming from the Call Menu to open the Streaming menu.
2. Press Start Streaming from the menu line. An indicator will appear on the screen when streaming is activated.
3. Press Stop Streaming to end streaming. Streaming will also end when you disconnect the call.
4. Press Streaming Settings if you want to change streaming settings (see Streaming
Settings below)
How to view streaming from a PC:
1. After streaming is started, an easy way to view the streamed audio/video is to start your
Web browser and enter the IP-address of the streaming system.
2. After the Web page of the system is shown, click on Streaming. Alternatively, enter http://<codec ip-address>/stream.sdp
Streaming Settings
Address
Address Port
Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-
239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address
255.255.255.255 will broadcast to any members on the LAN.
If several codec
’ s are streaming to the same IP-address, different ports have to be used in order for the client to know which stream to receive.
If the first codec streams on port 2240 and the second codec on port
2250, the client has to specify which port to listen to. Video is transmitted on the specified port; audio is transmitted on the port number 4 above the specified video port, in this case 2244 and 2254.
TTL/Router
Hops
This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops.
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General Use
Streaming
Source*
Allow Remote
Start
Announcements
Auto: Enables streaming of both local and far end video.
Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).
Local: Only the local video will be streamed.
Remote: Only the far end video will be streamed.
Local and far end audio is always streamed.
On: Streaming can be started from external user interfaces like the Web-browser or Telnet session.
Off: Streaming can only be started from the Video Conferencing
System User Interface using the remote control, or by using the
Data port. This will prevent activation of streaming using Web browser or Telnet sessions. See also Password section below
On: The codec will announce to the network that it is streaming.
This enables a streaming client (e.g. a PC) to connect to the codec
’ s streaming session. Used by Cisco IP/TV.
Off: No announcement packets will be transmitted.
Video Rate Defines the Video streaming rate from the system. Range is 16 kbps -
320 kbps. In addition, audio (G.711) streaming rate is 64 kbps, providing a maximum streaming rate of 384 kbps.
Streaming
Password
Set password so that only participants entering correct password will be able to view the streaming session. Entering a password will prevent unauthorized people from accessing the streaming session.
*The streaming source setting is not available when streaming only is supported outside a call.
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3.6 Answer an incoming call
How to answer an incoming call:
To accept an incoming call, press the OK button or the green Call button on the remote control.
How to reject an incoming call:
To reject an incoming call, select the Reject icon and press the OK button, or press the
End Call button on the remote control.
Incoming calls will connect automatically if Auto Answer is set to On, see Auto Answer for details.
When idle, the system will accept all incoming calls as long as Incoming MCU Calls and Incoming
Telephone Calls are set to On, see Permissions for details. Also, Do Not Disturb must not be activated, see Do Not Disturb for more details.
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General Use
3.7 End Call
How to end a call:
Press the red End Call button on the remote control, or
Press the Menu button on the remote control to display the menu and select End Call.
When the End Call dialog box is displayed either:
Press the red End Call button on the remote control again, or
Press the OK button to confirm that the call is to be ended.
How to end a MultiSite call:
In the list of participants:
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3.8 Standby
The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls.
How to turn on the standby mode manually:
Select Standby from the menu and select Standby Now, or
Press the End Call button on the remote control twice.
How to turn off the standby mode:
When the system is in standby, pick up the remote control, or press any of its keys to activate the system again.
The standby mode of the system should be used if the system is to be left idle.
Note! Standby is not activated by switching off the monitor(s) (if possible to switch off individually).
It is possible to postpone the system from entering standby mode for 1 hour or 3 hours, see Delay
Standby for 1 hour and Delay Standby for 3 hours .
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General Use
3.8.1 Delay Standby for 1 hour
Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour.
This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.
It is also possible to postpone the system from entering standby mode for 3 hours, see Delay
Standby for 3 hours .
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3.8.2 Delay Standby for 3 hours
Delay Standby for 3 hours postpones the automatic standby mode for 3 hours.
This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.
It is also possible to postpone the system from entering standby mode for 1 hour, see Delay
Standby for 1 hour .
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3.8.3 Do Not Disturb
To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
End Do Not Disturb by pressing any key on the remote control.
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3.9 Phone Book
The Phone Book is available via the Phone Book button on the remote control or from the Make a
Call menu.
Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number. The contacts are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers, bandwidth and net profiles of the selected contact is displayed at the bottom line.
Navigate up and down in the Phone Book with the arrow keys on the remote control. Use the letter keys to search through the contacts beginning with the typed letter.
The functions in the Phone Book are available when pressing the left arrow key on the remote control, and then the up and down arrow keys. Note that the last selected contact will be marked.
When selecting Phone Book the phone book opens showing the folders Last Number Dialed,
Missed Calls, Call History and My Contacts. Global Contacts are listed below these folders.
The following information is available from the Phone Book:
Last Number Dialed
Missed Calls
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Call History
My Contacts
Global Contacts
General Use
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3.9.1 Call Log
The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the contacts listed are available in the phone book, the names will be displayed instead of the numbers.
Last Number Dialed lists all outgoing calls. Missed Calls lists the calls that are not accepted. Call
History lists all outgoing, incoming and missed calls. The calls in the lists are marked with these icons: outgoing calls incoming calls missed calls
The following buttons are available from these folders :
Call Now
Copy to My Contacts
Delete
Delete All
Cancel
How to make a call using the call lists:
1. Select a number from the list.
2. Press the green Call button on the remote control, or press the left arrow key to select the
Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the selected contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call. The call will be set up as a video call or a telephone call as described in Make a Call.
3. Wait for the call to connect.
How to delete numbers in the call lists do one of the following:
Choose the Delete button to delete a selected contact from the call list.
Choose the Delete All button to delete all contacts listed in the call list.
Note that you will not delete contacts from the Phone Book if you delete them from the call lists.
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3.9.2 My Contacts
My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.
How to make a call using My Contacts:
1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys.
2. Press the green Call button on the remote control, or press the left arrow key to select the
Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call.
The call will be set up as a video call or a telephone call as described in Make a Call .
3. Wait for the call to connect.
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The following functions are available from My Contacts:
Call Now
New Contact
New MultiSite Contact
Edit Contact
Delete Contact
Close
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3.9.2.1 Add New Contact
The New Contact function is available from My Contacts .
Add a new contact to My Contacts by:
1. Select the New Contacts button to open the New Contacts dialog box.
2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters. Toggle between capital letters and small letters by pressing the # button on the remote control. The maximum name length is 30 characters. For numbers, press the # button for one second.
3. Enter Number by using the number keys on the remote control. Input will automatically be interpreted as numbers. The maximum number length is 60 numbers. Use a star as separator in IP addresses. For letters, press the # button for one second.
4. Alter the default setting of Call Type if necessary.
5. Alter the default setting of Network if necessary.
6. Alter the default setting of Bandwidth if necessary. For bandwidth 2x64 kbps or 2x56 kbps, two numbers are required, see Default Call Settings for more details.
7. Alter the default setting of Restrict (56k) if necessary.
8. Press OK to save.
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3.9.2.2 New MultiSite Contact
(Optional feature*)
The New MultiSite Contact function is available from My Contacts .
It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.
My Contacts can hold up to 50 MultiSites Contacts. The MultiSite Contacts consist of participants that are already stored in My Contacts.
It is possible to have up to totally 4 video participants and 3 telephone participants in a meeting.
How to define a New MultiSite Contact:
1. Open the Phone Book via the Phone Book button on the remote control or in the Make a
Call menu.
2. Select the New MultiSite Contact icon. The New MultiSite Contact dialogue box is displayed.
3. Enter a name of the MultiSite Contact, and press OK on the remote control.
4. Select Add Participant. The contents of the Local Phone Book is displayed. Find the desired contact and press the OK button on the remote control. Repeat until all the desired participants are selected.
5. Press OK to save the MultiSite Contact.
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General Use
Bandwidth for a MultiSite Contact call
When calling a MultiSite Contact, the system will try to call the participants with their specified bandwidths. If the total bandwidth exceeds the systems maximum bandwidth, the system will downspeed and distribute the available bandwidth equally for all the participants.
Example: In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps. 512kbps is the maximum bandwidth of the system.
The two participants' bandwidth exceeds the maximum bandwidth. The system will then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps.
* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP
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3.9.2.3 Edit Contact
The Edit Contact function is available from My Contacts .
How to edit a contact in the Local Phone Book:
1. Select the contact that is to be edited.
2. Press the left arrow on the remote control, followed by the down arrow until the Edit
Contact icon is selected.
3. The current settings for this contact is displayed in a dialogue box. Alter the wanted settings.
4. Press OK to save.
If the altered contact is part of a MultiSite Contact*, the contact will be updated in the MultiSite
Contact automatically.
* The MultiSite option is not available on all systems.
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3.9.2.4 Delete Contact
The Delete Contact function is available from My Contacts .
How to delete a contact:
1. Select the contact that is to be deleted.
2. Press the left arrow on the remote control, followed by the down arrow until the Delete
Contact icon is selected. The Delete Contact dialogue box is displayed.
3. Confirm by pressing the OK button again.
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3.9.3 Global Contacts
When selecting Phone Book the phone book opens showing the Global Contacts below the folders Last Number Dialled, Missed Calls, Call History and My Contacts.
Global Contacts are available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the remote control.
The Make a Call menu is displayed and the settings can be altered before placing the call. The changes are not saved.
How to make a call using Global Contacts:
1. Find the desired contact using the arrow keys or searching on the first letter with the letter keys or use the search function described in Search .
2. Press the green Call button on the remote control, or press the left arrow key to select the
Call Now icon, followed by OK. The call will be set up as a video call or a telephone call depending on the settings made when storing the contact. Alternatively, press the OK button when the contact is selected. The Make a Call menu will then be displayed with the name of the contact in the Dial Number field, and the Call Settings field will reflect the call settings for this contact. It is possible to alter the call settings before placing the call.
The call will be set up as a video call or a telephone call as described in Make a Call.
3. Wait for the call to connect.
From Global Contacts the following functions are available:
Call Now
Up one Level
Search
Copy to My Contacts
Close
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General Use
3.9.3.1 Up one Level
Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one
Level button to navigate up in the tree structure.
When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed. Select the Up one Level button to return back to the alphabetical list.
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3.9.3.2 Search
The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact.
How to search in the Global Phone Book:
1. Select the Search icon.
2. Enter search text in the dialogue box that appears and press the OK button on the remote control. The system will list all entries that contain the entered letter combination.
3. It is also possible to search on first letter in the Phone Book with the letter keys on the remote control.
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3.9.3.3 Copy Contact to My Contacts
The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed
Calls, Call History and Global Contacts folders, see Phone Book for details.
It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.
How to copy a contact from the Global Phone Book to the Local Phone Book:
1. Select the contact to be copied to My Contacts.
2. Press the left arrow on the remote control, followed by the down arrow until the Copy
Contact to My Contacts icon is selected.
A message box telling that the operation was successful will be displayed.
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3.10 Camera Control
There are several ways to control the camera:
Control the camera directly with the arrow keys when the menu is closed or use the Move
Camera function in the menu to control both the near end and far end camera, see Move
Camera and Far End Control for details.
Use the zoom button on the remote control will zoom the picture in (+) and out (-).
Use Camera Presets, see Camera Presets for details.
Adjust focus, brightness and whitebalance, see Picture Control for details.
Use Automatic Camera Tracking, see Camera Tracking for details.
Use the TANDBERG Tracker, see separate instructions included with the TANDBERG
Tracker.
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General Use
3.10.1 Move Camera
It is possible to move the camera with the remote control or via the menu.
Moving the camera directly with the remote control
When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and
–
to zoom in and out.
Moving the Camera via the menu:
1. Select the Camera Control icon from the menu.
2. Select the Move Camera button in the Camera Control menu.
3. Use the arrow keys on the remote control to pan and tilt the camera.
4. Press OK when done.
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3.10.2 Far End Control
Far End Control allows you to control your conference partner
’ s camera. Far End Camera Control is useful if e.g. it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move the far end camera and zoom closer on the white board. Use the left and right arrow keys to pan the camera, and the up and down arrow keys to tilt the camera. Use zoom + and
–
to zoom in and out.
You can also control your conference partner
’ s video sources and presets and request a snapshot from the far end side. Enabling Far End Control will put the system in Far End mode and camera control, camera preset, presentation, and snapshot will work on the far end camera.
Far End Control only works when you are in call and if the far end side supports H.281 (Far End
Camera Control).
You can prevent others from controlling your system by setting Allow Far End
Camera Control to Off in Control Panel - Administrator Setting - General - Permissions, see
Permissions for details.
How to use Far End control:
1. Select the Camera Control icon in the menu.
2. Select the Far End Control icon. When far end camera control is selected an indicator will appear and it is possible to control the far end camera, camera preset, presentation and snapshot for the far end.
3. Deselect the Far End Control button to deactivate far end control mode. This may also be done by pressing the Cancel or the OK button.
Far End Camera Presets
Far End Camera Presets works just like your own camera presets. When Far End is on, use the number keys to activate far end camera presets. You are however not allowed to save far end camera presets.
Far End Presentation
Pressing the Presentation key or choosing a presentation from the presentation menu while Far
End is on, will result in opening a far end presentation. Be aware of that the far end video sources may not correspond with the buttons in the presentation menu. If you press Document Camera, the far end side might have another video source on this input.
Request snapshot from the Far End
You can request a snapshot from the far end side. Put the system in Far End mode and press
Snapshot on the remote control to take a snapshot of the current far end video (current is default snapshot source).
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3.10.3 Camera Presets
Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera angles in order to present the correct information to the participants at the far end without having to move the camera manually every time. A preset is deactivated when the camera is moved manually with the arrow keys.
Presets are available from the menu. When you are in a call you can also activate presets directly from the remote control. You can save up to 15 presets. Each camera preset is able to store camera angle, video source and audio source selection.
How to use preset directly from the remote control:
When you are in a call you can activate presets with just one press on the number keys on remote control. The number keys will however not work as presets when you are in an input field, in order to write numbers or letters.
1. Press a number on the remote control. The camera will move to the corresponding angle, or video source, stored on that number.
How to use presets via the menu:
1. Select Camera Control - Display Presets in the menu.
2. Select the wanted preset with the arrow keys on the remote control and press OK.
How to save a new preset directly from the remote control:
1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.
2. Press a number on the remote control for 1 second to save the preset. It is possible to store one camera preset on each of the number keys, 0-9, when storing camera presets from the remote control. (Camera preset 10 is stored on the 0-key).
3. The new camera preset will overwrite any existing camera preset on that number.
How to save a new Preset via the menu:
1. Move the camera to the desired position or select the desired video source that you would like to store as a preset.
2. Select Camera Control - Save New Camera Preset in the menu.
3. Enter a number between 1 and 15 and press OK.
4. Type a name for the preset to make it easier to separate the different presets.
5. Press Save. The new Camera Preset will overwrite any existing camera preset on that number.
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3.10.4 TANDBERG Tracker
How to save presets for the TANDBERG Tracker:
1. Select which camera preset to be used on the TANDBERG Tracker.
2. Move the camera to the desired position to store on the tracker.
3. Select Move Camera - Save New Preset in the menu.
4. All camera presets are accessible from the TANDBERG Tracker.
For more information, see separate instructions included with the TANDBERG Tracker.
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3.10.5 Picture Control
Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture
Control in the Camera Control menu.
Focus
Auto Auto focus continuously updates the focus throughout the call. When moving the camera, the system will use auto focus for 5 seconds to set the right focus of the new camera position. After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera.
Temporary When Temporary is selected, the slide bar is enabled. Use the arrow keys to adjust the focus. The temporary focus will last until you move the camera again and auto focus will take effect.
Camera Brightness
Auto Auto brightness continuously updates the brightness of the camera picture.
Manual When Manual is selected, the slide bar is enabled. Use the arrow keys to manually adjust the camera brightness. If brightness is set manually, the system will keep this brightness level also when the camera is moved.
White balance
Auto Auto white balance continuously updates the white balance.
Manual When Manual is selected, the
“
Set White balance
”
field is enabled. To update the white balance manually, select Manual. A white object should be held in front of the camera a few seconds before and after pressing
“
Set White balance
”
. If white balance is set manually, the system will keep this white balance also when the camera is moved.
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3.10.6 Camera Tracking
Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2).
How to use Camera Tracking:
1. Select the Camera Control icon in the main menu.
2. Enable Camera Tracking by choosing Camera Tracking. An indicator will appear on the screen.
3. End Camera Tracking by deselecting the Camera Tracking button. Camera Tracking will also end if you activate a camera preset or move the camera manually with the arrow keys.
Example: You have placed Microphone 1 on the table. Where should you position the camera for Preset 7?
The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected.
When activating another video source (for instance document camera), camera tracking will be temporarily disabled until you re-select Main Camera or a Main Camera preset.
The camera tracking speeds may be altered in the Video Settings menu in Administrator Settings, see Camera Tracking Mode for further details.
A Voice Detector makes the system more tolerant of noise and ensures the camera not to be moved by noise such as paper shuffling, etc.
Note that pressing Mic Off will temporarily disable camera tracking until you turn on the microphone again.
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3.11 Presentation
The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a
PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
Use Presentation outside a call to make a local presentation for the people in your own meeting room. Use Presentation when you are in a call to make a presentation for the far end as well.
The quickest way to show a presentation is to use the Presentation Key on the remote control.
The presentation key shows a predefined video source, PC is default. It is possible to change the presentation source in the Presentation menu. Choose Presentation from the main menu if you want to select a video source manually. The Presentation Menu offers you all the available video sources supported by your system.
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3.11.1 Presentation Key
The quickest way to show a presentation is to use the presentation key on the remote control.
The presentation key is used to start and stop a presentation. The presentation key will display
PC (default*) or the last used presentation source.
When holding the presentation key for 1 second, the presentation menu will be displayed. This menu allows you to choose other video sources. When choosing a source different from the default presentation source, this source will be temporarily stored as presentation source until next time the system goes to standby.
The default presentation source can be permanently changed in Presentation Settings .
When using the presentation key, your presentation will be displayed as a Dual Stream , if possible. If the call does not support a dual video stream, the presentation will display as main video stream.
How to start and end a Presentation using the Presentation key:
1. Press the Presentation key. The video source that is set as presentation source is displayed in full screen (PC is default). Remember to connect your PC to the codec in advance.
2. Press the Presentation key again to end the presentation and go back to main camera.
* If available on your system.
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3.11.2 Presentation Menu
The Presentation menu offers you all available video sources; Main Camera, PC, Document
Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual
Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.
Outside a call the presentation menu only contains Main Video Sources. In a call, the headers
Dual Video and Snapshot display in addition to Main Video (if the call supports Duo Video
/H.239). Use the up/down keys to change between video sources and headers. Start a Dual
Stream by selecting a Dual Video source. Close the Dual Stream by deselecting the video source button.
Note that Dual Video Stream may not be available if option not installed, not supported on your system or if already activated. Use the up/down keys to change between video source and header.
For Snapshots, see Take New Snapshot and Display Snapshot .
How to change your main video source:
1. Choose the Main Video header from the Presentation menu.
2. Choose your desired video source and press OK.
How to show a presentation in addition to your main video (Dual Video Stream):
1. Select the Dual Video header.
2. Choose a dual video source and press OK.
3. Deselect the active video source button to end the presentation.
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3.11.3 PC Presenter (DVI/XGA Input)
(Optional feature - not available on all systems)
Users often have their presentations on a laptop that is brought into the meeting room.
Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any additional hardware such as a projector, PC/Video converter or extra cables.
How to connect a PC to the codec with the DVI/VGA cable:
1. Connect the VGA-DVI cable to the PC Presenter (PC DVI-I in) connector on the codec.
2. Connect the VGA-DVI cable to your PC (VGA Output).
3. When the PC is connected to the codec, hit the Presentation key to display the PC image on the system.
If no PC image is displayed on your monitor, make sure that your PC is set to activate your VGA output. On most laptop PCs you must press a special key combination to switch the PC image from the PC screen to the video screen.
Note that the DVI/VGA input is compliant with VESA Extended Display Identification Data ( EDID ) and will be able to reconfigure the PC
’ s screen settings if it is currently configured to a VGA format that the system doesn
’ t support.
Also note that you can use the DVI input to transmit high resolution images from document cameras or other sources supporting the HD format 720p.
For details on formats supported on 'DVI-I in', please refer to Interfaces .
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3.11.4 PC Soft Presenter and VNC
(Optional feature)
PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC
Presenter). The system and your PC must be connected to the same LAN. In addition, VNC
(Virtual Network Computing) server software must be installed on the PC. Free software can be downloaded from http://www.realvnc.com
. Install the software by running the downloaded file.
How to configure the VNC Server software:
1. Select the following to setup VNC; Windows-Start\All Programs\Highlight
RealVNC\Hightlight VNC Server\Show User Properties
2. Select Accept Socket Connections.
3. Select Auto for Display Number. Display Number in the system must then have the value
0.
4. Enter a password in the Password-field. This must correspond with the VNC Settings on your system.
How to show PC using the PC Soft Presenter and VNC:
1. Start the VNC software on your PC.
2. To use VNC, you must configure VNC Settings . Open VNC Settings in the Presentation
Settings menu in Administrator Settings.
3. Fill in the IP address of your PC, Display Number and Password.
4. Press Save.
5. When you now choose VNC as video source in the Presentation menu, you will see your
PC using VNC. If a PowerPoint presentation is being displayed then you can scroll through the presentation by pressing the up and down arrows on the remote control. VNC settings will go back to default when the system goes to standby.
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3.11.5 Dual Stream (DuoVideoTF/H.239)
(Optional feature - not available on all systems)
With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously.
When you start a presentation, Dual Stream starts automatically if both local and remote system supports Dual Stream. If one of the systems does not support Dual Stream, no second video stream will be established and your presentation will be shown as your main video.
Dual Stream is available on all systems with Natural Presenter Package installed. H.239 is the new ITU standard defining how to send two video sources simultaneously.
Example:
Start a meeting with main camera as video source. Press the presentation key on the remote
control to start a PC presentation.
PC will appear as a Dual Video Stream in addition to main camera. End the Dual Stream presentation by pressing presentation key again.
In Presentation Settings , you can set Presentation Start to Manual. That means that Dual Stream will not start automatically.
Example:
Start a meeting with main camera as video source. Press the presentation key on the remote
control to start a PC presentation.
A dialog box appears where you can choose to show PC as Dual Video Stream or not. This is handy if you not always want to use Dual Stream.
Dual Stream and Bandwidth
Using Dual Stream, the quality will automatically downspeed to the optimal bandwidth. This means that you need higher quality to allocate enough bandwidth for the two video streams. Dual
Stream borrows bandwidth from main video. When Dual Stream is closed, the bandwidth is returned to the main video.
Note that when selecting the Document Camera or PC, the system will automatically request floor when connected to a MCU conference as MultiSite host* or connected to an external MCU.
* Not available on all systems.
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3.11.6 Take New Snapshot
The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
How to use snapshot:
You find Take New Snapshot in the Presentation menu.
1. Select the Snapshot header.
2. Select Take New Snapshot and press OK to take a snapshot.
Snapshot is found on the Star key on the remote control.
1. Press Star and you take a snapshot of the current video source (current video is default snapshot source). You can change the snapshot source in Control Panel - Administrator
Settings - Presentation Settings . Note that snapshot does not work when you are in an input field in the menu (the star key is then used to write the star sign).
Note that Take New Snapshot is not possible when Dual Video Stream is activated and that it is only available when you are in a call.
Note that the Snapshot feature uses H.261 Annex D and hence will not work when using
H.264 video compression
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3.11.7 Display Snapshot
The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call.
How to display snapshots:
1. To view a stored snapshot, first choose the Snapshot header.
2. Select Display Snapshot in the Presentation menu.
3. Press the Display Snapshot button again to deselect it. When disconnecting the call, the stored snapshot will be erased.
Receiving snapshots:
1. When receiving a snapshot, the snapshot is displayed in full screen.
2. Press OK to escape from the snapshot. The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected.
Note that Display Snapshot is only available when you have a stored snapshot.
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3.12 Conference Services
A Multipoint Control Unit (MCU) enables several sites to participate in the same conference.
During an MCU conference, the status line will provide information about the conference.
You can make a multipoint conference in different ways. The Conference Services vary depending on how you make the call, see Add call for details.
Example of MultiSite for high end systems
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Example of MultiSite for mid- to low end systems
Using the system
’ s internal MCU, MultiSite
TF *
Most TANDBERG MXP systems has an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The
MultiSite supports both Split Screen and Voice Switched mode. With MultiSite, you have the following services:
Request/Release Floor
Assign Floor To Participant/Release Floor From Participant
Terminal Names
Layout (Auto/4 Split/5+1 Split/Voice Switched)
Using an external MCU that supports Chair Control (H.243)
With an external MCU that supports H.243, you have the following services:
Request/Release Floor
View Participant/End View
Chair Control
If you take Chair control, you get the following services:
Release Chair
Assign Floor To Participant/Release Floor From Participant
Disconnect Participant
Terminate Meeting
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Using an external MCU with limited Chair Control Support you may have the following
services
With an external MCU that does not support H.243, you have the following services:
Request/Release Floor
Terminal Names
* The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP
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3.12.1 Request Floor and Release Floor
When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
Release Floor when you are done and make the floor available for other participants in the conference. An indicator appears when you have floor and disappears when you release floor, see floor indicator in On-screen Indicators .
How to use Request and Release Floor:
1. Open the Main Menu by pressing OK.
2. Choose Conference Services and press OK.
3. Choose Request Floor and press OK. A Floor indicator will appear when you have floor.
4. When done, press the same button again, which now means Release Floor. The Floor indicator disappears.
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3.12.2 Conference Layout
(Only supported by TANDBERG MultiSite*)
With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants including the MultiSite host. 5+1 Split displays the speaking participant in a big picture and the other participants in small pictures. Voice Switched mode displays the participant that is speaking in full screen. Switch between these picture modes using the Conference Layout menu.
Continuous Presence layout 4 split
Advanced Continuous Presence Layout (5+1).
Voice Switched mode
* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP
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3.12.3 Terminal Names
Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
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3.12.4 Chair Control
(Not supported by TANDBERG MCU, TANDBERG MPS or MultiSite)
As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears when you have Chair and disappears when chair is released.
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3.12.5 Assign Floor and Release Floor from
Participant
Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants.
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3.12.6 View Site and End View
(Not supported by TANDBERG MCU or MultiSite)
View Site allows you to view any participant in the conference regardless of whom having floor and chair. Choose End View to go back to normal.
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3.12.7 Disconnect Participant
Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
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3.12.8 Terminate Meeting
Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
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3.12.9 More about MultiSite (embedded MCU)
(Optional Feature*)
Calling in to a MultiSite
Any system can be part of a MultiSite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of the network that is used.
To dial in to the MultiSite on IP:
Dial the IP Number or the IP Address of the system. All sites can dial the same number.
To dial in to the MultiSite on ISDN-PRI:
Dial the ISDN number of the system. All sites can dial the same number.
To dial in to the MultiSite on ISDN-BRI:
The MultiSite has specific numbers for each call that participates in the conference. To find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.
Site 2 must dial MultiSite Number 2.
Site 3 must dial MultiSite Number 3.
Site 4 must dial MultiSite Number 4.
And so forth
Receiving calls to a MultiSite
When the MultiSite receives incoming calls you can accept or reject it. Pressing the green key is equivalent to pressing Accept. Pressing the red key is equivalent to pressing Reject.
End a MultiSite Call
Ending a MultiSite Call is not very different from ending a normal point-to-point call. Use the red key on the remote control or End Call from the main menu. The end call menu lists all the calls that participate in the conference. To end a single call, select the call, press OK or the red key on the remote control. To end all calls, press the End All Calls button in the menu.
Duo Video in MultiSite calls
In a MultiSite call, the MultiSite can transmit the Duo Video and/or H.239 to the other participants that support Duo Video and/or H.239. This means that any participant can send Dual Stream and the MultiSite will transmit it to the other participants. The participants that do not support Duo
Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed.
Mix ISDN/IP
A conference can consist of any combination of ISDN/IP sites.
* The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP
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3.13 Control Panel
The Control Panel contains the features:
Diagnostics
Text Chat
Audio Demonstration
Administrator Settings
Restart
User Guide
General Use
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3.13.1 Diagnostics
Diagnostics allows testing of individual system components and displays the current system settings.
Diagnostics contain:
System Information
Call Status
Channel Status
System Selftest
View Administrator Settings
IP Address Conflict Check
Warnings
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3.13.1.1 System Information
Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System
Information list.
System Information contains:
System Name
My ISDN Number
My IP Number
My IP Address
MultiSite number
2
MultiSite number
3
Software
Version
Internal Test
Software
Options installed
Network
Lines active
Lines not active
Hardware
Serial
Number
MAC address
Ethernet
Speed
Note that the serial number is also found on a sticker on the system. It is essential for identifying the system when it comes to service contracts or other support activities. The serial number format is xx.xxxxx.
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3.13.1.2 Channel Status
Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection.
Comments Status -
BRI
Idle
Calling
Connected
Sync
Active
Releasing
Released the channel is idle when calling
—
the network has acknowledged the call when connection is established when the channels are synchronized when all available channels are connected waiting for the network to confirm a release of the call when disconnected - the network has acknowledged the disconnection
Cause codes
The most common cause codes (for ISDN) are:
81
88
100
102
127
255
21
28
29
31
34
41
58
65
69
1
2
16
17
18
Unallocated (unassigned) number
No route to specified transit network (WAN)
Normal clearing
User busy
No user responding
Call rejected
Invalid number format (incomplete number)
Facility rejected
Normal, unspecified
No circuit/channel available
Temporary failure
Bearer capability not presently available
Bearer service not implemented
Requested facility not implemented
Invalid call reference value
Incompatible destination
Invalid information element contents
Recovery on timer expiry
Internetworking, unspecified
TANDBERG specific. undefined cause code
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3.13.1.3 Call Status
Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual
Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site. Some of the information fields will vary dependent on if H.320
(ISDN calls) or H.323 (IP calls) are made.
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3.13.1.4 System Selftest
The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
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3.13.1.5 View Administrator Settings
This window displays all the system settings. Use the arrow key on the remote control to scroll through the list.
View Administrator Settings may contain*:
General Settings System Name
Language
Dual Monitor
Auto answer
Max Call Length
Access Code
Incoming MCU calls
Incoming Telephone calls
Far End Control
Fallback to Telephony
Screen Settings TV Monitor Format
Picture Layout
VGA Monitor Format
VGA Out Quality
PC Picture Format
Allow VGA 50Hz
Software Options
Menu Settings
Options Installed
Serial Number
Current Option Key
Menu Timeout in Call
Welcome Menu
Welcome Picture
Logo
Balloon Help
Display Welcome Text
Welcome Text
Administrator Password
Presentation Settings
VNC Settings
Video Quality
Duo Video Mode
Start up Video Source
Presentation Source
Snapshot Source
Auto Display Snapshot
PIP Appearance
PIP Placing
Address
Display Number
Call Quality
Video Algorithm
Audio Algorithm
Interlaced
Main Camera
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Default Call Settings
Audio Settings
Inputs
Level Settings
Outputs
Level Settings
Echo Control
Audio Levelling (AGC)
Alert Tones & Volume
Video Settings
Picture Control
PC
Document Camera
VCR
AUX
VNC
Split Screen
Call Type
Network
Bandwidth
Restrict (56k)
Auto H320 Bandwidth
Auto H323 Bandwidth
SIP
Mic1
Mic2
Mic3
Audio4
Audio5
Audio6
Mix Mode
VCR Ducking
Mic1
Mic2
Mic3
Audio4
Audio5
Audio6
Out1
Out2 (AUX)
Out3 (VCR)
Out1 Mode
Out1
Out2 (AUX)
Out3 (VCR)
Mic1
Mic2
Mic3
Audio4
Mics
Audio5 (AUX)
Audio6 (VCR)
Received Audio
Video Call Alert Tone
Telephone Alert Tone
Alert Volume
Alert Speaker
Key Tones
Camera Tracking Mode
MCU Status Line
Web Snapshot
MultiSite Picture Mode
Focus
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Video Name
Network Type
Advanced ISDN Settings
ISDN-PRI Settings
Channel Hunting
Advanced ISDN PRI Settings
Leased E1/T1 Settings
External network configuration
IP Settings
White balance
Brightness
Main Cam
AUX
Doc Cam
VCR
PC
VGA
VNC
ISDN-BRI\PRI\Leased E1\T1\Enternal
H331
ISDN Switch Type ETSI (Euro ISDN),
…
Line1 Setup On
Number1
Number2
SPID1
SPID2
Line2 Setup On
Number1
Number2
SPID1
SPID2
Line3 Setup On
Number1
Number2
SPID1
SPID2
Subaddress
Validate Numbers (MSN)
Parallel Dial
Send Own Numbers
Sending Complete
Number Range
ISDN-PRI Switch Type
Max Channels
Low Channel
High Channel
Search High, Low
Line Settings:
T1 Cable Length 1
T2 Cable Length 2
E1 CRC-4
NSF Code Video
NSF Code Telephone Call
Call Control
Network Interface
Max Channels
Start Channels
T1 Line Coding
Line Settings
Call Control RS66
RS449/V.35 Compatible
IP assignment
General Use
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H.323 Settings
Advanced H.323 Settings
IP Precedence
Diffserv
SNMP Settings
Streaming Settings
Network Profiles
Security
IP address
IP subnet mask
Gateway
Ethernet Speed
E.164 Alias
Use Gatekeeper
Gatekeeper IP
H.323 Prefix
RSVP
NAT
NAT Address
QoS
Audio
Video
Data
Signaling
IP Type of Service (TOS)
Audio
Video
Data
Signaling
SNMP Trap Host1
SNMP Trap Host2
SNMP Trap Host3
SNMP Community
Address
Address Port
TTL/Router Hops
Streaming Source
Allow Remote Start
Announcements
Video rate (kbps)
Auto
H.320
H.323
Network Profile 4
Network Profile 5
Network Profile 6
Encryption
Encryption mode
Data Port 1 Baud rate
Parity
Databits
Stopbits
Mode
Data Port 2 Baud rate
Parity
Databits
Stopbits
Mode
* The administrator settings available will vary within the MXP system range depending on system and what software options installed.
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3.13.1.6 IP Address Conflict Check
The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
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3.13.1.7 Warnings
If any warnings registered by the system it will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning.
The following warnings are displayed if detected by the system:
ISDN BRI warnings
ISDN is enabled on BRI line x, but the line is not connected. Please check your network connection or disable the line. (101)
There is something wrong with ISDN BRI line x. Please check your network connection.
(102)
IP network quality warnings
The system is experiencing packet loss in the IP network. This may affect the quality of the call.
The system is experiencing high jitter in the IP network. This may affect the quality of the call.
The system is dropping IP packets due to latency in the network. This may affect the quality of the call.
ISDN PRI warnings
ISDN PRI is configured for this system, but the line is not connected. Please check your network connection or disable the network. (131)
There is something wrong with the ISDN PRI line (Blue alarm). Please check your network connection. (132)
There is something wrong with the ISDN PRI line (Yellow alarm). Please check your network connection. (133)
There is something wrong with the ISDN PRI line (D-Channel not active). Please check your network connection. (134)
External Network warnings
External Network is configured for this system, but the line is not connected. Please check your network connection or disable the network. (161)
Leased E1/T1 warnings
Leased E1/T1 is configured for this system, but the line is not connected. Please check your network connection or disable the network. (191)
There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192)
There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193)
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H323 gatekeeper warnings
Could not register to the gatekeeper.
The gatekeeper rejected to register the system. Another system is already registered with the same alias or H.323 ID.
The max capacity on the gatekeeper is reached. Registration failed.
Tried to register to the gatekeeper without a valid alias. Registration failed.
The system is not allowed to register with this gatekeeper.
Can not find the gatekeeper. Check the gatekeeper configurations on the system.
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3.13.2 Text Chat
While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window.
How to use Text Chat:
1. Choose Text Chat from the Control Panel to open the Text Chat window.
2. Enter text with the number keys like on a mobile phone. The text is sent to the far end continuously letter by letter.
3. Press OK to end Text Chat and escape from the text chat window.
Note that Text Chat is supported in point to point calls only.
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3.13.3 Audio Demo
Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to the codec.
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3.13.4 Administrator Settings
Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See Administrator Settings for further details.
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3.13.5 Restart
Restart the system by pressing the Restart button. You are prompted with a dialog box saying:
Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
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3.13.6 User Guide
The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system.
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4 Administrator Settings
Administrator Settings contain all the settings of the system. Making changes to Administrator
Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see Administrator Password .
Administrator Settings contain:
General
Menu Settings
Presentation Settings
Call Quality
Audio
Video
Security
Network
Restore Default Settings
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4.1 General Settings
When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration.
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Administrator Settings
4.1.1 Language
The system supports 15 different languages for its on-screen menus; English, German, French,
Norwegian, Swedish, Italian, Spanish, Portuguese, Chinese Simplified, Chinese Traditional,
Japanese, Russian, Korean, Finnish and Thai. Select the preferred language and press OK to save.
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4.1.2 System Name
System Name identifies the system:
On the welcome page.
During an MCU conference call.
When using the Web-interface.
When the codec is acting as an SNMP Agent.
Towards a DHCP server.
H323 ID. Other systems can call in using this name instead of IP-number/IP-address.
System Name is blank by default. System name can be alphanumeric and up to 50 characters long. Follow the installation procedure to enter a System Name.
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Administrator Settings
4.1.3 Auto Answer
The auto answer setting decides whether an incoming call is put through automatically or manually.
On
On+Mic
Off
The system will automatically answer all incoming calls.
The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press Mic Off to switch the microphone on.
Off You must manually answer all incoming calls by pressing OK or the Call key.
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4.1.4 Max Call Length
This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.
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4.1.5 Phone Book Settings
Phone Book
On
Off
Phone Book is available in the menu.
Phone Book is hidden from the menu and is unavailable for users.
IP address
Enter the IP address of the management system that provides the Phone Book.
Path
The Path indicates the function of the management system.
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4.1.6 Permissions
Permissions contains settings for incoming MCU Calls, incoming telephone Calls, Far End
Control, Remote Software Upgrade and Fallback to Telephony.
Access Code
An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account. Access Codes are handy for group systems where there are more users or divisions that share the costs of using the system. Access
Code can be set to "On" and "Off". Please refer to section Appendix 5 for more information on
Access codes.
On When making a call, an Access Code dialog box will be shown. The user must enter the correct password in order to put the call through.
Off
Incoming MCU Calls
On
No password is necessary to make a call.
Off
When you are in a call, the system will provide visual and audible indications of an incoming call and ask you to accept/reject the call.
The system will not accept incoming calls when you are in a call.
Incoming Telephone Calls
On
Off
The system will accept incoming telephone calls.
The system will not accept incoming telephone calls. This is useful to prevent incoming calls from systems other than videoconferencing systems.
Far End Camera Control
On The far end will be able to:
•
Control your camera
•
Select your video sources
•
Activate your camera presets
•
Request snapshots
Off The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
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Remote Software Upgrade
It is possible to upgrade software remotely, i.e. a far end system may upgrade software on a local system via http on ISDN. The system to be upgraded must be configured to allow remote software upgrade. It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade.
On The system will allow a remote system to upgrade local software.
Off The system will not allow a remote system to upgrade local software.
Note that the configuration can also be done via the telnet or the serial port.
Fallback to Telephony
When dialing a number and the system fails to place a video call to the number dialed, the system will attempt to place a telephone call if Fallback to Telephony is enabled.
On Enables fallback from video calls to telephone calls.
Off Disables fallback.
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4.1.7 Screen Settings
Auto Layout
On If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please refer to Layout for more information.
Off If Auto Layout is Off there will be no automatic layout changes during a call. All desired layout changes must be done manually.
Note that when you receive low resolution images (176x144 pixels or less) the screen will automatically adjust to a smaller view to give optimum quality experience.
Use Screen as Local PC Monitor
Use the Selfview button to switch from local PC display to standard conference layout.
On
Off
If Local PC Display is On you will be able to have Local PC displayed both outside a call and in a call.
If Local PC Display is Off you will not be able to see a Local PC image.
Please refer to Local PC Display for more information.
Picture Layout
The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout. For wide screen systems POP mode is recommended. You will get optimized picture layouts for wide screen by pressing the Layout button on the remote.
Picture in
Picture (PIP)
Picture outside
Picture
(POP)
Pressing the Layout button on the remote will result in an extra picture in smaller view (Picture in Picture). Press the Layout button to move it around in the corners of the screen and finally hide it. Pressing and holding Layout for 1 second will hide the small picture directly from any position.
Press the Layout button to see the images side-by-side, e.g. 1+1 layout, where the far end and near end are displayed as images of equal size, see figure below.
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Press the Layout button once more to change to 1+2 layout. The far end image will be displayed as the main video, with the near end, usually the user of the system, as a smaller image in the upper right corner. If Duo
Stream is used, the Dual Stream image is displayed as the main image and the far end and near end as smaller images to the right, see figure below for an example.
Press the Layout button again to get the 1+3 layout.
The next time the Layout button is pressed, the normal full screen view of the far end is displayed. Pressing and holding Layout for 1 second will always bring you back to full screen.
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Wide screen VGA or TV monitor In Wide (native) mode.
VGA Out Quality*
The supported range of VGA formats will be optimized for the VGA display monitor based on the source image.
VGA Out Quality enables the user to change the preferred format for the DVI/VGA output. It is recommended to keep this setting in Auto unless your screen doesn
’ t support some of the XGA or SVGA formats the system is using. Note that the VGA Out port support VESA Power
Management.
Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available.
Supported formats are:
SVGA (800x600) 75Hz
XGA (1024x768) 60Hz / 75Hz
WXGA (1280x768) 60Hz
SVGA 800x600
75Hz
XGA 1024x768
60Hz
VGA output format is forced to SVGA format (800x600) 75Hz
VGA output format is forced to XGA format (1024x768) 60Hz
VGA Out Quality for Wide XGA:
If VGA Monitor Format is set to Wide, PC Picture Format is set to Normal, VGA Out
Quality is set to Auto, the layout on the monitor is either fullscreen or POP, and the input source to the largest window is PC with resolution 1024x768, the system will use
WideXGA (1280x768) instead of XGA, when the monitor supports this.
* Not supported on the TANDBERG 2000 MXP
PC Picture Format (wide screen monitors only)
PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide. Use this setting to determine if you want your PC presentations to be shown stretched in full screen, or with correct aspect ratio using part of the widescreen display. With the VGA Out Quality set to
Auto the presentation will be of the best possible quality supported by the monitor.
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Normal VGA output will have 4:3 aspect ratio on wide screen monitor.
Wide VGA output will utilize the wide screen monitor at full.
PC presentation shown in Normal (correct ratio) mode.
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4.1.8 Software Options
The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
The following options are available:
1. No option
2. Presenter
3. MultiSite + Presenter
4. Bandwidth options
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4.2 Menu Settings
Menu Settings contain the settings:
Menu Timeout In Call
Welcome Menu
Welcome Picture
Logo
Balloon Help
Display Welcome Text
Welcome Text
Administrator Password
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4.2.1 Menu Timeout In Call
Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call.
On The menu will time out automatically after 15 seconds if there is no activity on the remote control. Menu timeout does only apply when you are in a call. Outside a call, the menu will not time out.
Off The menu will not time out automatically. Press Cancel (X) to hide the main menu manually.
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4.2.2 Welcome Menu
The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers.
On
Off
The Welcome Menu is shown when the system wakes up from standby mode.
The Welcome Menu is not shown when the system wakes up from standby mode.
Press the OK button to open the welcome menu.
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4.2.3 Welcome Picture
The Welcome Picture is what you see in the background of the welcome menu.
Selfview Selfview is shown in the background of the welcome menu. In most cases this means that main camera is displayed and you can see the video image of yourself.
Off No picture is shown in the background of the welcome menu.
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4.2.4 Logo
It is possible to upload a company logo to the system. For more information about how to upload a Logo, see Appendix 6 . Set the Logo settings to On to display the logo.
On
Off
Choose On if you want the company logo to appear in the background of the welcome menu.
The logo is not displayed.
Note: The TANDBERG Logo will be displayed if no other company logo is load and logo is enabled.
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4.2.5 Balloon Help
It is possible to enable / disable the balloon help window.
On
Off
Choose On if you want help text windows to appear.
There will be no help text window.
Administrator Settings
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4.2.6 Display Welcome Text
The welcome text displays your system name and dial in numbers by default. It is possible to hide this information by choosing Display Welcome Text Off.
On
Off
Welcome text is displayed on the welcome menu.
Welcome text is not displayed on the welcome menu.
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4.2.7 Welcome Text
You can change the welcome text to any text you like, instead of the default text. Remember that
Display Welcome Text must be On to be able to edit the welcome text.
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4.2.8 Administrator Password
It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings. With an administrator password, you can ensure that your system will behave in the same way every time and that only dedicated people are allowed to make changes to the system.
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4.3 Presentation Settings
Administrator Settings
Presentation Settings contain:
Presentation Start
H.239
Call Video Source
Presentation Source
Snapshot Source
Auto-Display Snapshot
PIP Appearance
PIP Placing
VNC Settings
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4.3.1 Presentation Start
If your system has Dual Stream capabilities, you can show two video streams at the same time
(see also Dual Stream ). Presentation Start is Auto by default. This means that you will start Dual
Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video. To check which options are installed, see the System
Information menu in Control Panel.
Manual means that you manually choose if you want to start Duo Video or not every time you start a presentation.
Auto Dual Stream starts automatically when you start a presentation (in other words, when you choose a second video source). If your system or the far end system is not capable of Duo Video/H.239, you will not use Dual Stream, but rather send the presentation source as your Main Video
Manual When starting a presentation, select Presentation in the call menu and select Start
Presentation. Choose a video source from the list displayed on the screen.
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4.3.2 H.239
H.239 supports transmission of two video streams. It combines elements of Duo Video and
People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video
Stream*
Enabled Enables H.239
Disabled Disables H.239
* The TANDBERG 550 MXP can only receive Dual Video Stream.
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4.3.3 Call Video Source
The Call Video Source is the default video source you would like to use in a call. If you use Main
Camera as Call Video Source, the system will start with Main Camera every time you make a call, regardless of what the previous video source was.
Example: What is the advantage of setting Call Video Source to Main Camera?
When you are not in a call, you can work with the screen as a normal PC screen. When you make a video call, the system will automatically change to Main Camera. When you receive a call, the system will also automatically change to Main Camera, preventing that the caller will see your PC image.
You can change Call Video Source to Main Camera, PC or Current. Choosing Current will result in the last used video source.
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4.3.4 Presentation Source
The Presentation Source is connected to the Presentation button on the remote. Pressing the
Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
* Only for systems with the PC video input available.
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4.3.5 Snapshot Source
When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default
Snapshot Source. This means that you take a snapshot of the video source that is currently active.
You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance. Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active.
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4.3.6 Auto-Display Snapshot
Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for
Manual, you must enter the Presentation menu to display a snapshot.
Auto A sent or received snapshot will automatically be displayed on the screen.
Manual A sent or received snapshot will not be displayed on the screen. To see the snapshot, choose Display Snapshot in the Presentation menu.
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4.3.7 PIP Appearance
A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference.
Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable.
A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures. You can of course show or hide the PIP with the Layout button on the remote anytime.
On
Off
PIP On means that a Picture in Picture will always be displayed.
PIP Off means that PIP is not displayed automatically.
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4.3.8 PIP Placing
PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the
Layout button on the remote anytime.
Top Right
Bottom
Right
Bottom
Left
Top Left
PIP is placed in the Top Right corner.
PIP is placed in the Bottom Right corner.
PIP is placed in the Bottom Left corner.
PIP is placed in the Top Left corner.
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4.3.9 VNC Settings
VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and
VNC for more information on how to use VNC.
Address
Display
Number
The IP-address of the PC with the VNC software installed. To find the IPaddress of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar. You can also select Command
Prompt from the Startup-menu\Run and type cmd then enter. This will open a command window and from here. Type
“ ipconfig
”
and press enter.
The display number for VNC is 0 and upwards. If you are using WinVNC, double-click on the icon on the taskbar to view WinVNC properties. This number should correspond with Display Number in this menu.
Password Enter the same password as specified in WinVNC properties. The password will be shown as asterisk signs (*) the next time you enter the menu.
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4.4 Call Quality
Administrator Settings
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4.4.1 Video Algorithm
The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems.
H.264 Bandwidth efficient video compression and decompression.
Normal video compression and decompression. H.263
H.261 Legacy video compression and decompression. The system will always have H.261 enabled. Therefore it is impossible to uncheck H.261.
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4.4.2 Audio Algorithm
The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove
“ low quality
”
audio, or if you have interoperability issues calling other systems.
G.722 High quality audio (7 kHz at 48kbps, 56kbps or 64kbps)
G.728
G.711
Compressed normal quality audio (telephone quality, 3.1 kHz at 16kbps)
Normal quality audio (telephone quality 3.1kHz at 64kbps). This audio algorithm is mandatory for video conferencing equipment and is impossible to uncheck.
G.722.1 Compressed high quality audio (7 kHz at 24kbps, 32kbps and 48kbps).
AAC-
LD
CD-quality audio, MPEG-4 Advanced Audio Coding Low Delay (20 kHz, stereo at
128kbps, mono at 64kbps).
Call Rate vs Audio algorithms selected
Modify/remove algorithms used by unchecking the different audio algorithms.
Automatically preferred audio algorithms on call rates up to and including 192kbps
1. G.722.1 (24kbps or 32kbps)
2. G.728 (16kbps)
3. AAC-LD (64kbps or 56kbps)
4. G.722 (56kbps, 64kbps or 48kbps)*
5. G.711 (64kbps, 56kbps or 48kbps)**
6. AAC-LD (48kbps or 128kbps)
Automatically preferred audio algorithms on call rates above 192kbps
1. AAC-LD (128kbps)***
2. AAC-LD (64kbps or 56kbps)
3. G.722 (64kbps, 56kbps or 48kbps)*
4. G.722.1 (32kbps or 24kbps)
5. G.728 (16kbps)
6. G.711 (64kbps, 56kbps, 48kbps)**
7. AAC-LD (48kbps or 128kbps)
* G.722 at 64kbps is used in H.323 (IP) calls only.
** G.711 at 64kbps is used in SIP and H.323 (IP) calls only.
*** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.
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4.4.3 AAC-LD 128kbps (stereo audio)
Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available.
Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only. To enable stereo CD-quality audio you need to specify a call rate for when stereo automatically should be enabled. On lower call rates, mono
CD-quality audio "64kbps AAC-LD" will be enabled. Stereo Input mode needs to be enabled to get stereo audio, see Stereo Settings for details.
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4.4.4 Natural Video
Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls.
Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above. Reception of Natural Video is in this case always enabled.
Off Natural Video Off will disable both transmission and reception of Natural Video.
Custom 384 kbps and above to 1920 kbps and above.
* 50 fields per second on PAL systems.
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4.4.5 Max Upstream Rate (kbps)
The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.
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4.4.6 Video Quality
The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and
Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default.
Motion Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for high bandwidths).
Sharpness Optimized for sharp video (4CIF/4SIF, SVGA, XGA).
Auto The system chooses the best of Motion or Sharpness depending on picture layout and bandwidth.
4.4.6.1 Intelligent Video Management (IVM)
It is possible to configure the picture sent from the system depending upon specific requirements and applications adding an additional level of flexibility and adaptability.
Generally, the IVM will always try to transmit the format closest to the video input format. Each video input can be configured to either motion or sharpness:
Motion: When there is a need for higher frame rates, typically when a large number of participants are present or when there is a lot of motion in the picture.
At low bit rate:
CIF will be used from a PAL video input
SIF from NTSC
VGA/SVGA/XGA from PC, Digital Clarity
At high bit rate:
iCIF will be used from a PAL video input, Natural Video
iSIF from NTSC, Natural Video
VGA/SVGA/XGA from PC, Digital Clarity
Sharpness: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths.
4xCIF will be used from a PAL video input, Digital Clarity
4xSIF from NTSC, Digital Clarity
VGA/SVGA/XGA from PC, Digital Clarity
IVM Resolution
The following table shows relationship between Transmission modes selected by the system when Motion or Sharpness is set in the Call Quality menu. IVM will use this table to optimize the
Video quality, according to the capabilities of the remote system(s):
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Basic Video
Quality
MOTION
MOTION
Video Input
PAL
NTSC
Transmission mode selection rules iCIF@50 -> CIF -> QCIF iSIF@60 -> iCIF@60 -> SIF@60 -> CIF ->
QCIF
MOTION
MOTION
MOTION
SHARPNESS
VGA
SVGA
XGA
PAL
CIF -> QCIF
CIF -> QCIF
CIF -> QCIF
4xCIF -> VGA -> CIF -> QCIF
SHARPNESS NTSC
VGA
SVGA
4xSIF -> 4xCIF -> VGA -> SIF -> CIF ->
QCIF
VGA -> 4xCIF -> CIF -> QCIF SHARPNESS
SHARPNESS
SHARPNESS XGA
SVGA -> 4xCIF -> VGA -> CIF -> QCIF
XGA -> SVGA -> 4xCIF -> VGA -> CIF ->
QCIF
Transmission mode with Motion or Sharpness selections.
4.4.6.2 Native Resolutions
The following live video resolutions are supported on the system:
Native NTSC:
4xSIF (704 x 480 pixels), Digital Clarity
Interlaced SIF (352 x 480 pixels), Natural Video
SIF (352 x 240 pixels)
Native PAL:
4xCIF (704 x 576 pixels), Digital Clarity
Interlaced CIF (352 x 576 pixels), Natural Video
CIF (352 x 288 pixels)
QCIF (176 x 144 pixels)
SQCIF (128 x 96 pixels)
Native PC Resolutions:
XGA (1024 x 768 pixels), Digital Clarity
SVGA (800 x 600 pixels), Digital Clarity
VGA (640 x 480 pixels), Digital Clarity
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4.4.7 Default Call Settings
Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call.
In addition to the Call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings.
Call Type Call Type can be set to:
Video Call
Telephone Call
If either the Call Type is set to Telephone Call or the Place Telephone Call icon is selected when making a call, the call will be set up as a telephone call.
In all other cases the call will be set up as a video call.
Some network configurations may cause the setup of a video call to fail. The call will then be set up as a telephone call instead if Fallback to Telephony is enabled.
For MultiSite calls, Call Type enables you to specify both telephone calls and video calls in the same conference.
Network The Network alternatives are:
Auto
ISDN
H.323
SIP
If Auto is selected, the system will select the right network depending on the entered number:
If an IP-address (e.g. 10.12.34.56 ) is entered, H.323 is selected.
If the first digits in the number match those set in H.323 Prefix, H.323 is selected.
In other cases, ISDN (H.320) is selected.
ISDN indicates:
ISDN-BRI
If a gatekeeper is present, it is possible to place IP-calls using
“ telephonestyle
”
numbers, e.g. an E.164 alias, according to the numbering plan implemented in the gatekeeper. The gatekeeper will then translate the dialed number into an IP-address, see H.323 Settings for more information about gatekeepers.
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Bandwidth
Select ISDN to ensure that the call is set up as an ISDN call.
Select H.323 to ensure that the call is set up as an H.323 call.
Select SIP to ensure that the call is set up as an SIP call.
Bandwidth decides the quality of the video picture.
When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
When set to Max the system will set up the call with maximum bandwidth depending on the selected network.
Overview*
Auto: 384 kbps on ISDN/768 kbps on LAN
Max: 512 kbps on ISDN-BRI
2Mbps (1920 kbps, IP only)
1472 kbps = 23B, IP only
1152 kbps = 18B, IP only
768 kbps = 12B, IP only
512 kbps = 8B
384 kbps = 6B
320 kbps = 5B
256 kbps = 4B
192 kbps = 3B
128 kbps = 2B, Bonding/H.221
64 kbps = 1B, H.221
* Note that some software versions and networks do not support all channel selections.
Restrict
(56k)
A restricted call uses 56kbps channels rather then the default unrestricted
64kbps channels.
Some older networks (primarily in the USA) do not support 64kbps channels and require the use of restricted 56kbps calls. By default the system will dial an unrestricted call and downspeed to 56kbps if necessary.
To force a restricted call, choose Restrict (56k) On.
H.221 or 2x64 (2x56) Calling
Some older or low end video systems do not have the ability to make bonded ISDN calls. In these cases it is necessary to dial both ISDN numbers separately to call those systems.
These types of calls are often referred to as
H.221 calls
2x64 calls
2x56 calls
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- as making 2 x 64 kbps or 2 x 56 kbps calls to the same system.
Place this type of call by:
Set Network to ISDN
Set Bandwidth to 128 kbps
A field for the 2nd number pops up in Call Settings.
Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed.
Using sub-address / extension address / MCU password
Sub-address is used to address different systems on the same ISDN line and is primarily used in
European Countries. LAN equivalent extension address or TCS-4 is used to address different systems on a LAN, when dialing via a gateway.
To specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a star (*) after the number and then enter the sub-address/extension address.
Example:
12345678*10 ( <number>*<Sub-address/extension address/MCU password>)
When dialing IP via a gateway, the number behind the star (*) on IP might be interpreted as an extension address.
When calling to external MCU
’ s requiring a password (TSC-1), this password can be added after the star (*). If no password is specified, the user will be asked to enter the password (after connecting to the MCU).
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4.5 Audio
Audio contains the settings:
Inputs
Outputs
Echo Control
Stereo Settings
Audio Levelling (AGC)
Alert Tones and Volume
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4.5.1 Inputs
Mic 1- 2 and Audio input 3-4
By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected but unused inputs. The activated audio sources are stored on camera presets.
Mic 1 and 2 are intended for electret type microphones. The microphone inputs are balanced with
24V phantom power.
Audio inputs 3-4 (VCR Left/Right) are intended for connection to a VCR, DVD player or PC audio output. They can also be connected to other external playback devices. As there is no acoustic echo canceller on these inputs they should not be connected to any microphones. The audio entering these inputs will be heard from the local speaker as well.
Mix Mode
Auto The adjustment of each microphone signal is done automatically to obtain the best possible audio and minimize the background noise.
Fixed Fixed will maintain a constant weighting of all microphones.
VCR Ducking
If VCR Ducking is activated, the VCR audio level will be attenuated if someone talks into the microphone or at the far end.
The VCR ducking is only valid for audio input 4. If input 3 and 4 is configured to one stereo input pair, see Stereo Settings , then the VCR ducking will apply to both input 3 and 4.
Level Settings
It is possible to adjust the audio input levels according to which external audio equipment is connected. The on-screen audio level indicator will make it easier to set the correct input level settings. The input level should be adjusted so that the average level reaches the preferred level marker. The audio inputs are adjustable in steps of 1.5 dB from 0 dB to 22.5 dB.
The default levels for Mic 1 and 2 are set for use with an Audio Technica AT871R or AT841R microphone in an average videoconferencing room. The gain can be adjusted correctly for a wide range of microphones.
A few examples of microphone levels are:
Audio Technica AT871R +3dB (default)
Audio Technica AT851R +7dB
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TANDBERG Audio Science +19.5dB
Audio inputs VCR Left/Right are set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players,
VCRs or DVDs) will work.
Please see Interfaces for details on the audio connectors.
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4.5.2 Outputs
Audio Out
Audio out is internally connected to the monitor loudspeakers. The signal is a mix of audio from far end and local end Audio in (VCR Left/Right).
If an output is "Off", no audio will be sent to that output.
Level Settings
Adjust the audio output level to the loudspeakers.
The volume keys on the remote control also adjust the level of the audio output.
Please see Interfaces for details on the audio connectors.
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4.5.3 Echo Control
Mic 1-2
Each of the 2 microphone inputs has a separate acoustic echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones.
In addition to echo cancellation, the system has built-in noise reduction (NR). NR reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans etc.). In addition, a high pass filter (Humfilter) reduces very low frequency noise.
On Echo control is normally set to On to prevent the far end from hearing their own audio. Once selected, echo cancellation is active at all times. The echo canceller continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment. If the changes in the audio conditions are very significant the echo canceller may take a second or two to re-adjust.
Off
On+NR
You can choose to switch off the echo canceller for the available audio sources.
Echo Control should be switched Off if external echo cancellation or playback equipment is used.
Activates both Echo Control and Noise Reduction.
Note that it is your echo canceller that improves the audio quality experienced by the other site. When you hear an echo of your own audio it is most likely the far end
’ s echo canceller that is malfunctioning.
Tips for improving the echo canceller performance:
It is recommended to place the microphone between 1 and 2 meters away from the persons speaking.
Place the microphone as far as possible from noise sources.
Reduce the volume setting. Ensure that the loudspeakers do not distort the audio.
The echo canceller tries to estimate the echo path from the speaker system to the microphones. Moving objects change this path; therefore try to avoid moving objects. Be especially aware of large objects and objects placed close to either the microphone or the speaker system as these objects will cause severe changes to the echo path.
Avoid putting paper sheets etc. on the microphone.
Avoid moving the microphone or loudspeaker.
In the presence of low frequency noise, enable the noise reduction (NR).
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4.5.4 Stereo Settings
Stereo Input Mode (stereo audio)
If Stereo Input mode is on, Audio in 3 and 4 (VCR Left/Right) will behave as a stereo input pair.
The VCR Ducking and AGC setting for VCR will in this case apply to both Audio in 3 and 4.
Audio out to the left loudspeaker will be a mix of Audio in 3 (VCR Left) the far end signal (left or mono), and Audio out to the right loudspeaker will be a mix of Audio in 4 (VCR Right) and the far end signal (right or mono).
If Stereo Input Mode is off, Audio out to both loudspeakers will be a mix of Audio in 3 and 4 and the far end (mono or left+right).
If the system is connected to a Digital NAM, stereo sound on the loudspeakers shall be present if a stereo input signal is connected to the inputs VCR-Left and VCR-Right or a stereo signal is received from the Far End.
If the system is not connected to a Digital NAM, stereo sound on the loudspeaker outputs will be present in the following situations:
If system is idle and a stereo input signal is connected to the inputs VCR-Left and
VCR-Right.
If system is in a call with mic off and a stereo input signal is connected to the inputs
VCR-Left and VCR-Right, or a stereo signal is received from the Far End.
Otherwise the Loudspeaker Left signal will be equal to Loudspeaker Right.
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4.5.5 Audio Levelling (AGC)
On
Off
Select On to allow automatic adjustments (Automatic Gain Control) of audio levels.
When On, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
Audio levelling is not activated.
Note that to ensure correct behaviour of the AGC, it is crucial that the levels on the input connectors are adjusted correctly using the audio input level settings. The AGC will not compensate for severe maladjustment of input levels.
When applying a weak signal in the presence of strong background noise, the AGC might amplify the background noise as well as the signal. Therefore, in noisy environments, it is advisable to turn the AGC off.
Example:
In most conferences, the participants will speak at different levels, and be at different distances from the microphones. As a result, some of the participants would be harder to hear than others. The AGC corrects this problem by automatically increasing the microphone levels when
“ quiet
”
or
“ distant
”
people speak, and by decreasing the microphone levels when
“ louder
”
people speak.
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4.5.6 Alert Tones and Volume
Video Call Alert Tone and Telephone Alert Tone
To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls.
Alert Volume
You may change the volume level for the selected ringing tone.
Alert Speaker
The system also has an internal, call-alerting speaker.
On
Off
The internal speaker will warn you of an incoming call even though the monitor may not be switched on.
The internal speaker is switched off.
Key Tones
On
Off
There will be a sound indicator when pressing keys on the remote control.
There will be no sound when pressing keys on the remote control.
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4.6 Video
Video contains the settings:
Camera Tracking Mode
MCU Status Line
Floor to Full Screen
Web Snapshots
MultiSite Picture Mode
Video Name
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4.6.1 Camera Tracking Mode
Slow The system waits a while before zooming in on a single person speaking.
Suitable when wide-angle images are preferred over close-up images.
Fast
Normal Should be used in regular meetings.
The system quickly zooms in on a single person speaking. Suitable when closeups are preferred over wide-angle images.
Note that the Camera Tracking Mode entry will not be available if not using the TANDBERG
WAVE II Camera.
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4.6.2 MCU Status Line
On
Off
Auto
The MultiSite / MCU / DuoVideo indicators will be displayed and provide information about the conference.
The MultiSite / MCU / DuoVideo indicators will not be displayed.
The MultiSite / MCU / DuoVideo indicators will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.
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4.6.3 Floor to Full Screen
When "Floor to Full Screen" is enabled, someone who requests floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a
MultiSite conference using the 5+1 layout will be seen in the large square, rather than full screen.
On The participant that has floor is displayed in full screen regardless of what MultiSite layout that is used.
Off The participant that has floor is displayed in the MultiSite layout that is used.
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4.6.4 Web Snapshots
The system is able to generate JPEG snapshots and provide them to the world outside by request (as
‘ http get
’
or via ftp). See Appendix 6 for descriptions of the possible snapshot files.
Snapshots generation is enabled. On
Off Snapshots generation is disabled.
Note that web snapshots are not generated if the conference is encrypted.
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4.6.5 MultiSite Picture Mode
MultiSite* Picture Mode decides the default layout of a MultiSite call. Choose between the layouts: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services.
Auto Split Auto Split displays all participants on the screen simultaneously. A MultiSite call with 3 or 4 video participants is displayed with 4 Split. A MultiSite call with
5 or 6 video participants is displayed with 5+1 Split.
Voice
Switched
4 Split
5+1 Split
Voice Switched mode displays the participant that is speaking in full screen.
4 Split displays the 4 last speaking Participants.
5+1 Split displays the speaking participant in a big picture and the other participants in small pictures.
Continuous Presence layout 4 split
Advanced Continuous Presence Layout (5+1)
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Voice Switched mode
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4.6.6 Video Name
As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose
Presentation from the main menu and open the Main Video or Presentation Video pop up menu).
If video names are changed, you will see the changed name appear in the Main Video and
Presentation Video menus.
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4.7 Security
Security contains the settings:
Encryption
Encryption Mode
Passwords
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4.7.1 Encryption
(Country specific)
Auto The system will try to set up calls using encryption.
Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption.
MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption. The padlock symbol will indicate encryption mode (AES or DES). If there is a mix of AES and DES encryption, only the symbol for DES encryption (single padlock) will be displayed. The 'closed padlock' will only be displayed on each site when all links in the MultiSite conference are encrypted.
If the far end supports encryption, the systems will initiate encryption after the call is connected (an
‘ open padlock
’
symbol will be displayed). When encryption has been established, a
‘ closed padlock
’
symbol will be displayed.
On The system will only send and receive encrypted data. The call will not be established if not all participants support encryption.
Off The system will not send or receive encrypted data.
Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu.
* Only available on systems with MultiSite option supported and installed.
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4.7.2 Encryption Mode
Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried.
AES The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.
DES The system will always try to set up the call using DES with 56 bits encryption on
ISDN and IP. If all other sites do not support DES, no other type of encryption will be initiated.
Both AES and DES Encryption are supported for mixed ISDN/IP calls. In addition AES -and DES
Encrypted sites can be connected at the same time.
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4.7.3 Passwords
Administrator Password, IP Access Password, Streaming Password, VNC Password, Access
Code and Remote Software Upgrade password are duplicated from their respective menus.
Using the Security menu gives you a quick way to change all passwords of the system.
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4.8 Network
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4.8.1 ISDN-BRI Settings
To make sure your system will work properly using ISDN-BRI, make the following settings:
1. Set ISDN switch type
2. Enter ISDN line numbers (+ SPIDs if required)
3. Disable unused lines
Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
ISDN switch type
Select the type of ISDN network connected to your unit. Note that 1TR6 should only be used if you are operating the system behind a PABX.
Line setup
This menu allows you to program the numbers associated with your ISDN line.
If you want to use this ISDN line, you need to set Enabled On and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set Enabled Off. Line 1 should always be enabled. National
ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers.
If you have received two different SPID (Service Profile IDentifier) numbers for each ISDN line from your network provider, you must program both.
Example*:
Numbers SPIDS
ISDN BRI 1:
ISDN BRI 2:
67838498
67838498
23478060
23478070
016783849800
016783849810
012347806000
012347807000
ISDN BRI 3: 23478420
23478430
ISDN BRI 4: 23478520
23478530
* Note that some systems has less than 4 BRIs available.
012347842000
012347843000
012347852000
012347853000
Advanced ISDN Settings
Sub address
Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To
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‘
*
’
. Note that this service has limited access on some ISDN networks.
Example: 12345678*2 (up to four digit sub addresses are possible).
Validate Numbers / MSN (Multiple Subscriber Number)
The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line. If Validate Numbers is set to
On only calls to those numbers specified in the Line Setup menus will be answered. This service can be ordered from your telephone company.
Parallel dial
On Channels will be dialed and connected in parallel when setting up a BONDING call.
Off Channels will be dialed one by one, which may increase the dialing time.
Send Own Numbers
On The system will send its own numbers to the far end.
Off The system will not send its own numbers to the far end, but please note that the network may still send your numbers to the far end.
Sending Complete
On
Off
The system will send the ISDN message information element Sending Complete.
The system will not send Sending Complete.
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4.8.2 LAN Settings
LAN Settings contain:
IP Settings
H.323 Settings
SIP Settings
Wireless LAN Settings
SNMP Settings
IP Services
Quality of Service
Administrator Settings
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4.8.2.1 IP Settings
Remember to restart the system after making changes to IP Settings. This can be done by selecting the
“
Save and Restart
”
at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect before the system is restarted.
IP-assignment
DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
DHCP IP-address, IP-subnet mask and Gateway are not used because the DHCP server assigns these parameters.
Static The system
’ s IP-address, IP-subnet mask and Gateway must be specified in the IPaddress field.
IP-address
IP-address defines the network address of the codec. This address is only used in static mode. In
DHCP-mode, the assigned IP-address can be found on the Welcome Menu.
IP-subnet mask
IP-subnet mask defines the type of network. This address is only used in static mode. Your LANadministrator will provide the correct value for this field.
Gateway
When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP address, subnet mask, and default gateway must be specified by the LAN administrator.
Ethernet Speed
Auto
10/Half
The codec will auto-detect the speed/duplex on the LAN.
The codec will connect to the LAN using 10Mbps speed/Half Duplex.
10/Full 10 Mbps speed/Full Duplex.
100/Half 100 Mbps speed/Half Duplex.
100/Full 100 Mbps speed/Full Duplex.
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IP Access Password
By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is
“
TANDBERG
”
.
DNS Settings
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DNS Settings
DNS Server 1-5
DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet
Service Provider.
DNS Domain Name
DNS Domain Name is the default domain name suffix which is added to unqualified names.
Example:
DNS Domain Name is
“ example.com
”
, and the name to lookup is
“ videosystem
”
will result in a
“ videosystem.example.com
”
DNS lookup.
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4.8.2.2 H.323 Settings
H.323 Settings
E.164 alias
This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
H.323 ID
The H.323 ID of the system may be specified here. The System name is used if no H.323 ID is entered.
H.323 Call Setup
Direct An IP-address must be used in order to make a H.323 call. The system will not use a gatekeeper or CallManager
Gatekeeper The system will use a gatekeeper to make a H.323 call.
CallManager The system will use a CallManager to make a H.323 call.
H.323 Prefix
When dialing a number prefixed with digits specified by H.323 Prefix, and with Net: Auto, an
H.323 call will be placed.
Example:
H.323 Prefix is "555". Dialing "55582" with "Net:Auto" will select LAN.
Gatekeeper Settings
CallManager Settings
Advanced H.323 Settings
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Gatekeeper Settings
Gatekeeper Discovery
Auto The system will automatically try to register on any available gatekeeper. If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used. This requires auto discovery on the gatekeeper as well. If no gatekeeper responds, the system will not use a gatekeeper for making H.323 calls and hence an IP-address must be specified manually.
Manual The system will use a specific gatekeeper identified by Gatekeeper IP-address.
Gatekeeper IP Address
This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and
Gatekeeper Discovery: Manual.
Note that if your system is part of a TANDBERG Expressway
™
firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
Authentication Mode
Auto If Authentication Mode is set to Auto and the gatekeeper indicates that it requires authentication, the endpoint will automatically try to authenticate itself to the
Gatekeeper.
Off If Authentication Mode is set to Off the system will not try to authenticate itself to a
Gatekeeper, but will still try a normal registration.
Authentication ID / Authentication Password
The system sends the Authentication ID and Password to a Gatekeeper for authentication. The authentication is a one way authentication from the endpoint system to a Gatekeeper, i.e. the endpoint is authenticated to the Gatekeeper. If the Gatekeeper indicates that no authentication is required, the endpoint will still try to register.
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CallManager Settings
CallManager IP
This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
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Advanced H.323 Settings
The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure.
NAT
NAT, Network Address Translation, is used when a PC and a videoconferencing system are connected to a router with NAT support. NAT support in the videoconferencing system enables proper exchange of audio/video data when connected to an external videoconferencing system
(when the IP traffic goes through an NAT router). When NAT is On, the NAT Server Address will be shown in the startup-menu: "My IP Address: 10.0.2.1".
On The system will signal the configured "NAT Address" in place of its own IP-address within Q.931 and H.245.
Auto The system will try to determine if the "NAT Address" or the real IP-address should be used within signalling. This is done to make it possible to place calls to endpoints on the LAN as well as endpoints on the WAN.
NAT Address
This must be the external/global IP-address to the router with NAT support. Packets sent to the router will then be routed to the system. In the router, the following ports must be routed to the system
’ s IP-address:
Port 1720
Port 5555-
5560
Port 2326-
2365
Please contact your TANDBERG representative for further information.
RSVP
Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.
Off Resource Reservation Protocol is switched off.
H.323 Ports
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Static When selecting static H.323 ports for TCP connections the ports 5555 to 5565 will be used for Q.931 and H.245 respectively.
Dynamic The system will allocate which ports to use when opening a TCP connection.
The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack.
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4.8.2.3 SIP Settings
Mode
On
Off
Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls.
Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system.
Display Name
The Display name part of the SIP Address (URI) is usually a full name or system name.
Examples:
“
Alice Wonderland
”
“
System 01
”
SIP Address
The SIP Address is the SIP URI used to address the system.
SIP Address (URI): <text field>
Examples:
”
“
1234
”
“
”
Server Discovery
Auto When Auto is selected, the SIP Server address is obtained using Dynamic Host
Configuration Protocol (DHCP).
Manual When Manual is selected, the manually configured SIP Server address will be used.
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Server Address
The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided.
Server Address: <text field>
Examples:
“ sipserver.example.com
”
“ sipserver.example.com:5060
”
“
10.0.0.2
”
“
10.0.0.2:5061
”
Authentication
User Name
This is the user name part of the credentials used to authenticate toward the SIP Server.
User name: <text field>
Password
This is the password part of the credentials used to authenticate toward the SIP Server.
Password: <text field>
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4.8.2.4 Wireless LAN Settings
SSID (Service Set Identification)
Example
“
WLANNETWORK
”
. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
Community (optional)
Community can be used when connecting to an access point where the SSID is the same.
Example
“
Unit2
”
.
WLAN Mode
AdHoc Used when not communicating with an access point.
Managed Used when communication is made through an access point.
Make sure the corresponding settings are programmed into the access point. Press
“
Restart
” from Control Panel in order to activate the settings.
Required cards
•
Compaq WL110 11 Mbps Wireless LAN
•
Lucent Orinoco 11 Mbit/s SILVER
•
Lucent Orinoco 11 Mbit/s GOLD
•
Cisco Aironet 350 series (AIR-PCM 350 series)
•
Enterasys Networks RoamAbout 802.11 DS High Rate
•
Melco Buffalo WLI-PCM-L11G
Recommended access point
•
Compaq WL410 base station
Note! The PC card/PCMCIA-card used must comply with the relevant regulations for such cards in the country where it is used. The unit must be supplied by power supply (AC-DC adapter) powerbox SPN-270-12, which complies with the requirements for limited power source according to IEC/EN 60950.
Encryption
Select Encryption if you want to use WEP encryption on your Wireless LAN connection.
Increased encryption level will decrease performance.
Use
Key:
Select which of the keys shown below you want to use.
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Key 1-
4
The 64-bit keys can consist of a leading star (*) and 5 characters.
The 128-bit key can consist of a leading star (*) and 13 characters.
Start with a * and then the text. Example: 128 bit key: *secretkeyhome.
Encryption using Hex numbers The 64-bit keys can consist of 10 hexadecimal digits. Example:
“ de01ad4dbe
”
. The 128-bit key can consist of 26 hex numbers.
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4.8.2.5 SNMP Settings
SNMP Settings
SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network
Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps are generated by the agent to inform the manager about important events.
Traps can be sent to multiple SNMP Trap Hosts. Enter the IP address of up to three SNMP managers. All traps will then be sent to the hosts listed.
SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a
‘ password
’
in order to receive a response from the SNMP agent in the codec. Note that the
SNMP Community name is case sensitive. The default password is "public".
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4.8.2.6 IP Services
NTP IP
This is the NTP time server address from which the system can get updated time information.
The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server. The NTP IP setting holds the IP address to a time source where the system can get the exact time. The time server will subsequently be queried every 24th hour for time updates.
The system will use the time to timestamp messages transmitted to Gatekeepers or Border
Controllers requiring H.235 authentication.
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4.8.2.7 Quality of Service
QoS Type
Off
Diffserv
No QoS is used.
Diffserv QoS method is used. Please see below for details.
IP
Precedence
IP Precedence QoS method is used. Please see below for details.
IP Precedence Video
Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.
Auto will provide the following priority:
Audio
Video
Data
Signaling
4
4
3
6
IP Type of Service (TOS) helps a router select a routing path when multiple paths are available.
Tells the router to minimize the delay. Delay
Throughput Tells the router to maximize the throughput.
Reliability Tells the router to maximize the reliability.
Cost Tells the router to minimize the cost.
IP Precedence Telephony
Used to define which priority audio should have in the network for telephone calls. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets.
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Auto will provide the following priority:
Audio 4
Diffserv Video
Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets.
Diffserv Telephony
Used to define which priority Audio packets should have in an IP network for telephone calls. The priority ranges from 0 to 63 for each type of packets.
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4.8.3 Network Profiles
This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed.
Example:
0 is added as a Call Prefix to the 2nd profile, ISDN. If you enter 12345678 in the dial menu and select ISDN, the number dialed will be 012345678.
Using the three last profiles you can enter the name of a profile, prefix and network selection.
This is useful if you have a fixed prefix for your service provider.
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4.8.4 Data Port
The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable.
Baud Rate, Parity, Databits and Stopbits
If you wish to connect a PC to Data port 1, you must ensure that the PC and the system are identically configured. The available settings are:
Baud
Rate
Parity
Databits
Stopbits
1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200
None, Odd, Even
7, 8
1, 2
The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands. It maintains communication with the data port
’ s command interpreter at all times. All features available from the hand-held remote control can be accessed through the data port.
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4.9 Restore Default Settings
Restore Default Settings will restore all administrator settings. Note that this will not affect your
Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
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5 Peripheral Equipment
Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system. First of all however, we recommend you examine Interfaces , with details on the available connectors on the back of the system Codec.
Peripheral Equipment contains:
Interfaces
Document Camera
VCR / DVD
Additional Cameras
Additional Microphones
TANDBERG DNAM
Stereo Speaker Kit
Telephone Add-On
Dual Monitor
XGA Monitors and Projectors
VESA Display Power Management
Digital Monitor Power Management
Extended Display Identification
D1337703_T2000_MXP_User_Manual
5.1 Interfaces
This drawing shows only the active connectors. Some products may have additional non-working connectors
5.1.1 Video
2 Video Inputs
1 video input used by the camera.
1 video input supporting S-Video through a Mini-DIN connector.
1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.
VGA formats supported on 'DVI-I in':
SVGA (800x600) 60Hz, 72Hz, 75Hz, 85Hz
XGA (1024x768) 60 Hz, 70Hz, 75Hz
SXGA (1280x1024) 60Hz
HD720p (1280x720) 50,60 Hz
1 Video Outputs
1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) output supporting resolutions SVGA (800x600) and XGA (1024x768), analog or digital.
VGA formats supported on 'DVI-I out':
SVGA (800x600) 75Hz
XGA (1024x768) 60Hz
WXGA (1280x768) 60Hz
HD720p (1280x720) 50,60 Hz
DVI and specifications:
DVI stands for Digital Video Interface, and is a form of video interface technology made to maximize the quality of flat panel LCD monitors and high-end video graphics cards.
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Peripheral Equipment
The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
DVI Specifications
TANDBERG DVI-I follows the VESA Monitor Timing Standard v1.08, also knows as Display
Monitor Timing (DMT).
Analog Horizontal
Frequency
46.875kHz
Vertical
frequency
75.00Hz
Pixel
Clock
49.50MHz 800x600 @
75Hz
1024x768
@ 60Hz
Digital
48.363kHz 60.004Hz 65.00MHz
800x600 @
75Hz
46.875kHz 75.00Hz 49.50MHz
1024x768
@ 60Hz
48.363kHz 60.004Hz 65.00MHz
DVI-I Video resolution supported in F1 and above
Supported DVI cables:
TANDBERG supports DVI-D Single-Link, DVI-A and DVI-I Single-Link format cables.
DVI-D cables transmit digital T.M.D.S. signals, DVI-A cables transmit analog VGA signals and
DVI-I cables can transmit either digital or analog signals.
It is possible to extend existing DVI cables by the use of extension cables. The maximum cable length however, is 5 meters. Going beyond that may result in quality loss.
DVI-I - Combined Analog and Digital Connector Pin Assignments:
Pin Signal
Assignment
Pin Signal
Assignment
Pin Signal
Assignment
17 T.M.D.S. Data0- 1 T.M.D.S.
Data2-
2 T.M.D.S.
Data2+
9 T.M.D.S.
Data1-
10 T.M.D.S.
Data1+
18 T.M.D.S. Data0+
3 T.M.D.S.
Data2/4 Shield
4 T.M.D.S.
Data4-
5 T.M.D.S.
Data4+
6 DDC Clock
7
8
DDC Data
Analog Vertical
Sync
11 T.M.D.S.
Data1/3 Shield
12 T.M.D.S.
Data3-
13 T.M.D.S.
Data3+
14 +5V Power
19
20
21
T.M.D.S.
Data0/5 Shield
T.M.D.S. Data5-
T.M.D.S. Data5+
22 T.M.D.S. Clock
Shield
15 Ground (return for +5V, HSync and VSync)
23 T.M.D.S. Clock+
16 Hot Plug Detect 24 T.M.D.S. Clock-
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C1 Analog Red
C4 Analog
Horizontal
Sync
C2 Analog Green
C5 Analog Ground
(analog, R, G &
B return)
C3 Analog Blue
5.1.2 Audio
4 Audio Inputs
2 microphone inputs (balanced, 24V phantom powered) via XLR connectors.
2 audio inputs (line level) via RCA connectors.
All audio inputs are active by default. For further information, refer to chapter Audio .
Audio input connector specification:
Connector label
Signal type
Connector (codec)
Input impedance
Microphone(s)
Balanced
XLR-F, pin 1-gnd, pin 2 hot, pin 3cold/neutral
Audio input(s)
Unbalanced
Female RCA/phono, sleeve-ground, centre-signal
10K ohms 2400 ohms (pin 2 -
3)
83 mVpp 15.5 Vpp Max input level when set to maximum input level
6.2 mVpp 1.17 Vpp Max input level when set to minimum input level
Range, menu adjustable input gain
Phantom power voltage
Phantom power resistor, pin 2
22.5 dB (16 steps of
1.5 dB)
24 V +/- 5%
1200 ohms
22.5 dB (16 steps of
1.5 dB)
-
-
Phantom power resistor, pin 3
Max phantom power current pr mic
1200 ohms
12 mA
-
-
2 Audio Outputs
2 outputs (line level) via RCA connector providing audio from far end in addition to dial tones. These outputs are used by the monitor loudspeakers.
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Peripheral Equipment
Audio output connector specification:
Connector label Audio outputs
Signal type
Connector (codec)
Unbalanced
Female RCA/phono, sleeve-ground, centre-signal
680 ohms Output impedance
Max output level when set to maximum output level
PAL
NTSC
Max output level when set to minimum output level
PAL
NTSC
0.75 Vpp
1.75 Vpp
0.75 Vpp
1.15 Vpp
22.5 dB (16 steps of 1.5 dB) Range, menu adjustable output gain
Volume control attenuation
(audio out 1)
0 to 21 dB + mute (steps of 1.5 dB)
5.1.3 Network
Ethernet:
1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 2 Mbps or 2.3 Mbps depending on the bandwidth option installed.
To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard
Ethernet cable).
The cable specification is:
1 ------------ 1
2 ------------ 2
3 ------------ 3
6 ------------ 6
If no LAN is available and the codec is connected directly to a computer, use a crossover cable.
The crossover cable specification is:
If such a connection is needed, the system and the PC must use
‘ static
’
TCP/IP settings because no DHCP server is controlling the small
“
LAN
”
, which has been created between the computer and the system. When configuring a back-to-back connection between the PC and the system, make sure both static IP addresses exist on the same subnet.
ISDN BRI Interface:
ISDN I.420 (RJ-45 Jack) Basic Rate Interface S/T (2B+D), 128 kbps per ISDN I/F
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Pin-4
Pin-5
Pin-6
To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI cable).
The pinout of the S/T interface is:
BRI
Pin-3
Pinout
TX+
RX+
RX-
TX-
5.1.4 Data port
The data port(s) are implemented as Digital Circuit Terminating Equipment (DCE). The connector used are female 9-pin D-subs.
Signal name
Carrier detect, CD
Direction Pin number
From
DCE
1
2 Receive data,
RXD
Transmit data,
TXD
From
DCE
To DCE 3
Data terminal ready, DTR
Signal ground,
GND
Data set ready,
DSR
Ready to send,
RTS
From
DCE
From
DCE
To DCE
4
5
6
7
Clear to send,
CTS
From
DCE
Ring indicator, RI From
DCE
8
9
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Peripheral Equipment
5.2 Document Camera
A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects.
How to use a document camera with your system:
1. Connect the document camera to the Doc Cam input, if available, on the system.
2. Open the Presentation menu from Main menu and choose Doc Cam.
3. You can also program the Presentation key on the remote to activate document camera.
See chapter Presentation Key for more information.
If you want to use S-Video from the document camera, you can connect the document camera to the AUX input on the system.
Note that this requires a system with an additional video input.
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5.3 DVD / VCR
DVD/VCR Playback
Mono
For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.
Choose VCR from the Presentation menu to activate the VCR input.
Make sure that Audio In (VCR) is On (see chapter Audio ). If audio from VCR is too low, this level can be adjusted in Audio Settings, Inputs, Level Settings. The audio from the VCR will be audible in the local speaker system.
The audio from the VCR and your microphone(s) will be mixed and sent to the far end. When a person talks on either local or far end, the VCR audio level will be reduced to make it easier to comment on a video recording when Audio Settings, VCR Ducking: On.
Stereo
For stereo playback, connect:
Video cable between Video Out on the VCR and Video In (VCR) on the system
Audio cable between Audio Out (L) on the VCR/DVD and the VCR L (Audio In 3)
Audio cable between Audio Out (R) on the VCR/DVD and VCR R (Audio In 4)
Choose the VCR video source (se chapter Presentation menu ) to automatically activate the VCR audio and video input.
Make sure that:
Stereo Input Mode is set to On (see chapter Stereo Settings )
128 AAC-LD is enabled (see chapter AAC-LD 128 kbps )
AAC-LD is enabled (see chapter Audio Algorithm )
Audio In (VCR) is On (see chapter Audio ). If audio from VCR is too low, this level can be adjusted in Audio Settings, Inputs, Level Settings. The audio from the VCR will be audible in the local speaker system.
To enable VCR/DVD ducking (reduce volume when speaking), check that VCR Ducking under Audio Settings is set to On.
Note that the audio from the VCR/DVD and your microphone(s) will be mixed and sent to the far end. When a person talks on either local or far end, the VCR/DVD audio level will automatically be reduced to make it easier to comment on a video recording when Audio Settings, VCR
Ducking: On.
Note that a system with one video output and one mixed (local and far end) audio output is required for recording. For playback, a system with one video input and one audio input without integrated echo cancellation is required.
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Peripheral Equipment
5.4 Additional Cameras
Extra fixed Cameras
You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system.
Note that additional controllable cameras are only available for rollabout systems. Settops and personal systems may be able to connect additional cameras.
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5.5 Additional Microphones
If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more information.
Note that this requires a system with more than one XLR input.
You can connect two microphones to your system. The connectors are marked Mic1, Mic2. The connected microphones will by default be mixed.
When more than one microphone is connected, you have the option to use the Voice Activate
Camera Tracking feature.
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Peripheral Equipment
5.6 The TANDBERG DNAM
The TANDBERG Digital Natural Audio Module*:
Audio In: S/PDIF or Analog
Differential In: Differential Mono input (Analog).
Pinout: 1 GND, 2 and 3 signal
Loop out: Will always give a mono analog output of the input. Even with S/PDIF in, this output will give an analog mono output.
5 x 40W continuous average output power, to the load specified by DNAM speakers.
Fuse 2A 250V Slow, 5 x 20mm, Littelfuse type 215002.
Stereo out:
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*The TANDBERG Digital Natural Audio Module is integrated in some TANDBERG systems. Please contact your
TANDBERG representative for more information.
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Peripheral Equipment
5.7 Stereo Speaker Kit
Note that the following applies only for systems with a stereo S/PDIF output.
The Stereo Speaker Kit provides an pair of floor-standing loudspeakers in addition to the built-in
DNAM . Using these speakers will enable stereo functionality in your system and thereby enhance the sound experience.
To experience stereo sound, the stereo speakers have to be connected to the Digital Natural
Audio Module (DNAM) as well as confirming this under Stereo Settings in the main audio menu.
The stereo sound source may either be located at the far end, or locally as a sound source (CD,
DVD) connected to the codec audio AUX/VCR inputs. If using a local stereo sound source, you also have to enable Stereo I/O mode (On) in the same audio menu, to be able to receive stereo sound on your system, and to send stereo signals to the far end. See chapter 4.5.4 for more information.
Check also that the full-range frequency audio coding AAC-LD is enabled (In Call Quality menu,
AAC-LD is checked, and AAC-LD 128 threshold is the same or lower than the call rate you are planning to use). See chapter Audio Algorithm and AAC-LD 128kbps for more information.
An installation sheet is enclosed in the Stereo Loudspeaker Kit, which also describes recommended physical speaker placement.
Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
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5.8 Telephone Add-On
The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN.
Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.
In addition to using ISDN and IP for your telephone sites, it is possible to connect a telephone using normal POTS line** by
Connect the audio out from the conference telephone to the AUX input.
Connect the audio input from the conference telephone to the AUX output, which provides a mixed signal between local and far end.
*optional MultiSite package available
** require a conference phone with external audio input and output
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5.9 Dual Monitor
Note that this requires a system with dual monitor video output.
Peripheral Equipment
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5.10 XGA Monitors and Projectors
(Optional)
The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display.
Note that this requires a system with minimum one DVI-I output.
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Peripheral Equipment
5.11 VESA Display Power
Management
Because of the tremendous amount of energy consumed by monitors when operating, the system will reduce power consumption and extend monitor lifecycle by suspending the (switch off) monitors and projectors when the system goes into sleep/standby.
This applies for all VESA Display Power Management compliant displays that are connected to the VGA/DVI output of the system. The display device need to comply with VESA display Power
Management system (DPMS).
Note that this requires a system supplied with a VGA/DVI output.
The VESA DPMS standard consists of four modes, Normal, Standby, Suspend and Off, and applies to all Sync formats (e.g. VGA).
DPMS standard:
Normal Standby Suspend Off
H-sync
V-sync
Power savings
Recovery time
On
On
None
None
Off
On
Minimal
2-3 seconds
On
Off
Substantial
2-3 seconds
Off
Off
Maximum
8-10 seconds
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports.
TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
Monitor DPMS mode
Dell
T8000 - Pioneer
T6000 - SAMPO
Maestro - Projection Design
T7000 - Sharp
Off
Suspend
Suspend
Off
Off
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5.12 Digital Monitor Power
Management
DMPM is monitor power management applied over the digital DVI interface. TANDBERG supports DMPM in software F2 and above. Six monitor power states are defined.
Monitor On Power state: Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active. This power state is equivalent with the DPMS normal mode.
Intermediate Power state: When the codec goes from active to standby, it turns off the DVI transmitter and the monitor can go from Monitor On
Power state to Intermediate Power state.
Active-off Power state: The monitor can go from Intermediate Power state to Active-off Power state when the monitor timer expires.
Non-Link Recoverable Off Power State: The monitor can enter Non-Link Recoverable Off
Power State when the codec is switched off or if the DVI cable is disconnected. This power state is equivalent to the DPMS
“
Off (with no DPMS recovery)
”
state.
Monitor Power Switch Off Power state: This state can be entered when the power switch on the monitor is toggled to its off position. This state has two sub-states dependent on if the codec is switched on or off.
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Peripheral Equipment
5.13 Extended Display Identification
Data (EDID)
Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGAformats and frequency range limits to a PC connected to the XGA/DVI input.
Note that this requires a system supplied with a XGA/DVI input.
This means that the PC always* will be able to output a valid VGA/DVI signal to the system with no manual reconfiguration of the PC screen settings.
TANDBERG supports EDID structure v1.3, which adheres to the MS Plug & Play definition.
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions.
In F1 and above, TANDBERG will use the EDID information to decide which resolution to use,
800x600 @ 75Hz or 1024x768 @ 60Hz.
Example (1024x768@60Hz)
Detailed timing description:
PixelClockDiv10000:
Horizontal Active:
Horizontal Blanking:
Vertical Active:
Vertical Blanking:
Horizontal Sync
Offset:
Horizontal Sync Pulse
Width:
Vertical Sync Offset:
Vertical Sync Pulse
Width:
Horizontal Image
Size:
Vertical Image Size:
Horizontal Border:
Vertical Border:
6500
1024
320
768
38
24
136
3
6
Not available
Not available
0
0
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Tested and verified monitors, EDID & Timing
Listed below are some of the monitors TANDBERG have tested and verified against:
ADI A715
Dell W1700
EIZO L367
EIZO F730
ErgoScan 400S
Hitachi CM640ET
Hitachi CM769ET
IBM 9494-HBO
IBM G97
IBM E74
IBM 6743-60N
JVC LT-23X475
L
ö ewe TAA112747
MAG D700
MAG DJ707
Panasonic SL75
Pioneer PDP-502MXE
Pioneer PDP-50MXE1
Samsung 191T
*Need to comply with the VESA EDID standard.
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6 Appendices
Appendices:
Appendix 1: Technical Specification
Appendix 2: Bandwidth Information
Appendix 3: Environmental considerations
Appendix 4: Guidelines for setting up videoconferencing rooms
Appendix 5: Security
Appendix 6: Using the file system
Appendix 7: Web Interface
Appendix 8: Connecting the system to PRI/T1
Appendix 9: Connecting the system to the Switched 56 network
Appendix 10: Connecting the system to ISDN using NT1 network adapters
Appendix 11: Wave II Camera Pinouts and Connectors
Appendix 12: Remote control
Appendix 13: CallManager registration
Appendix 14: Diagnostic Tools for IP
Appendix 15: System Upgrade
Appendix 16: Declaration of Conformity
D1337703_T2000_MXP_User_Manual
Appendix 1
Technical Specification
Contact your TANDBERG representative for a Technical Specification for TANDBERG 2000 MXP or download from www.tandberg.net
.
PRODUCT RELIABILITY / MTBF
The predicted reliability is expressed in the expected random Mean Time Between Failures (MTBF) for the electronic components based on the Power On Hours:
Power On Hours (POH) > 69 000 hours
Useful Life Cycle > 6 years
ISO 9001 certificate is available upon request
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Appendix 2
Bandwidth information for TANDBERG endpoints
Model
Bandwidth
Point to point
ISDN / IP
MultiSite
8000MXP, 7000MXP 6000MXP, Maestro
Standard: 1920 /
4096
Standard: 768 / 3072
Option: 1920 / 4096
Total: 6144kbps
6x1152 video + 5 audio
5x1536 video + no audio
4x1920 video + 5 audio
3x3072 video + no audio
Yes
Total: 3072kbps 4x768 video + 4 audio 3x1536 video + no audio
Total: 6144kbps 6x1152 video + 5 audio 5x1536 video + no audio 4x1920 video + 5 audio 3x3072 video + no audio
Yes Rate
Matching
Dual
Stream
(DuoVideo
/ H.239)
Secure
Conference
H.264
Picture
Mode
MultiSite
Model
Yes
All bandwidths
Up to 2Mbps
VS, CP4, CP5+1
Yes
All bandwidths
Up to 2Mbps
VS, CP4, CP5+1
2000MXP, 1500MXP
Bandwidth
Point to point
ISDN / IP
MultiSite
3000MXP / 3000NET
MXP
Standard: 384 / 1536
Option: 512 / 1920
3000NET: 384 / 1536
Standard: 1920 (IP only)
Options: 512 / 1920
Total: 1536kbps
4x512 video + no audio
4x384 video + 3 audio
Total: 2304kbps
4x768 video + no audio
Total: 2304kbps 4x768 video + no audio 4x512 video + 3 audio
Appendices
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Rate
Matching
Dual
Stream
(DuoVideo
/ H.239)
Secure
Conference
H.264
Picture
Mode
MultiSite
Model
Bandwidth
Point to point
ISDN / IP
MultiSite
Rate
Matching
Dual
Stream
Rate
Matching
Dual
Stream
(DuoVideo
/ H.239)
Secure
Conference
H.264
Picture
Mode
MultiSite
Model
Bandwidth
Point to point
ISDN / IP
MultiSite
4x512 video + 3 audio
Yes
Yes
All bandwidths
Up to 2Mbps
VS, CP4, CP5+1
990MXP / 990NET
MXP
Standard: 1920 (IP only)
Options: 512 / 1920
990NET: 768 / 1920
Total: 2304kbps
4x768 video + no audio
4x512 video + 3 audio
Yes
Yes
All bandwidths
Up to 2Mbps
VS, CP4, CP5+1
770MXP
Standard: 768 (IP only)
Option: 128 / 768
Not Available
Not Available
Yes
Yes
Yes
All bandwidths
Up to 2Mbps
VS, CP4, CP5+1
880MXP / 880NET MXP
Standard: 1152 (IP only)
Option: 384 / 1152
Total: 1152kbps 4x384 video + no audio 4x320 video + 3 audio
Yes
Yes
All bandwidths
Up to 768
VS, CP4, CP5+1
1000MXP
Standard: 768 (IP only)
Options: 128 / 768, 384
/ 768
Not Available
Not Available
Yes
214
(DuoVideo
/ H.239)
Secure
Conference
H.264
Picture
Mode
MultiSite
Model
Bandwidth
Point to point
ISDN / IP
MultiSite
Rate
Matching
Dual
Stream
(DuoVideo
/ H.239)
Secure
Conference
H.264
Picture
Mode
MultiSite
All bandwidths
Up to 768
Not Available
550MXP
Standard: 768 (IP only)
Options: 128 / 768, 384
/ 768
Not Available
Not Available
Not Available
All bandwidths
Up to 768
Not Available
All bandwidths
Up to 768
Not Available
Appendices
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Appendix 3
Environmental considerations
This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system.
Iris control and lighting
By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature, you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below. Remember the system will send live images of yourself and your immediate surroundings.
Avoid direct sunlight on the subject matter i.e. yourself, the background or onto the camera lens as this will create harsh contrasts.
If light levels are too low you may need to consider using artificial lighting. As described above, direct illumination of the subject matter and camera lens should be avoided.
When using artificial lighting, daylight type lamps will produce the most effective results.
Avoid colored lighting.
Indirect light from shaded sources or reflected light from pale walls often produces excellent results.
Avoid harsh side lighting or strong light from above. Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting.
If you still have problems with the iris and lighting, manual adjustment of the camera parameters might help
–
see Video Settings menu.
Dim scenes can also be improved by manually adjusting the camera brightness setting.
Background
The appearance of the picture background is very important but easily overlooked. It is important to remember that the camera also shows what is behind you when in a videoconference. To ensure a suitable background we recommend you consider the following:
Use a neutrally colored background with a medium contrast and a soft texture, e.g. a plain curtain with no heavy patterns or strong colors that may adversely tint the whole scene.
Avoid moving backgrounds such as curtains blowing in a draught, moving objects, or people walking behind as this may both reduce image quality and distract the attention of the calling party.
Do not place the camera facing a doorway.
Loudspeaker volume
The audio system will use the Digital Natural Audio Module (DNAM) if available and supported by the system. The volume of the audio system is controlled by the Volume Control keys on the system remote control.
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Appendices
Appendix 4
Guidelines for setting up videoconferencing rooms
The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing.
Lighting:
Low Contrast desired for light intensity. No dark spots.
Intensity @ table 800 - 1400 Lux as measured with an Incident light meter.
Block sunlight from entering room.
Seating Area (Table):
Should allow all participants to see
Monitors.
Should allow camera to
“ see
”
all participants.
Non-shiny non-patterned preferably light grey surface (if table used).
Walls:
Color: Generally high contrast color desired. Light blue is commonly used.
Acoustically reflective surfaces (such as glass or concrete) should be covered with curtains or sound treatment.
Audio:
Noise Floor preferred less than
44dBC.
Reverb Time 0,3 to 0,5 sec.
Ventilation:
Keep in mind Noise Floor.
Velocity = Noise. Therefore keep velocity of air low.
Room:
Should be located away from noise.
Should not have windows.
Doors should be located off camera.
How to prepare a typical room for videoconferencing:
The illustration below shows the principles of a typical room designed to obtain the best results when using a videoconference system.
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If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
The document camera should be close to the chair person or a designated controller of the document camera for ease of use (remember to arrange all the peripherals so that one participant can reach each of them to point, change the display, tape, and so forth).
The camera supports up to 15 pre-stored camera positions.
The illustration shows three possible camera positions; one for all the participants, one for the whiteboard and one for the main speaker. The remaining camera presets are then available for other peripheral equipment, for example a VCR.
Position the system in such a way as to avoid the possibility of somebody inadvertently walking into the camera
’ s field of view when entering the room. Other than the conference participants, there should be no moving items in the sent image.
218
Appendices
Appendix 5
Security
The system has several features both to protect from unauthorized use and system access:
Access Code:
When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system. If no access.txt file is uploaded to the system, registration of the code will be done without validation.
E.g. you can enter whatever code you want and have access to the system.
The access.txt file is a plain text file with one line per access code as shown below:
1234
1250
A1
B2
ABC
To upload this file to the system, follow these steps:
Open a DOS-window and go to the folder where the
‘ access.txt
’
file is located.
Type ftp <IP-address of your local system).
User: press Enter or enter IP-password.
Type
“ bin
”
and press Enter.
Go to the user folder, type
“ cd user
”
.
Upload the
‘ access.txt
’
file, type
‘ put access.txt
’
.
Exit from ftp, type "bye".
Administrator Password
Access to the administrator menu on the system unit can be controlled using password protection. You can set the Administrator Password in Menu Settings, in Security or from the dataport: menupassword set <pin-code>. The pin-code should be maximum 5 - five digits. To erase the password, enter an empty pin-code.
Streaming password
By setting a streaming password in the streaming menu on the system, a password has to be entered on the streaming client to be able to see the video stream from the system.
IP Password
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D1337703_T2000_MXP_User_Manual
By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>. The default IP username and password is "TANDBERG".
To remove this password, use the command: "ippassword
”
. From telnet, this is only possible by first entering the correct password.
IP Services
The different IP services on the system - FTP, Telnet, Telnet Challenge, HTTP, HTTPS, SNMP and H.323 can be disabled to prevent access to the system. By using the commands below, the services can be independently enabled/disabled: xconfiguration Telnet/TelnetChallenge/FTP/HTTP/HTTPS/H323 Mode: <On/Off> xconfiguration TelnetChallenge Mode: <On/Off> [port] xconfiguration SNMP Mode: <On/Off/ReadOnly/TrapsOnly>
SNMP Security alert
This function will notify any Management Application (such as TMS - TANDBERG Management
Suite) if anyone tries to perform Remote Management on the system using an illegal password.
The Security alert that is sent to the Management Application will contain information about the IP address and the service (WEB, Telnet, FTP) being used for the attempt. If TMS is used, email notifications or alarms about the attempt can be sent to specified persons.
Encryption
All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections. Where a remote system or MCU supports encryption, the highest common encryption algorithm will be selected on a port-by-port basis.
The type and status of the encryption negotiated is indicated by padlock symbols and on-screen messages. Encryption on the TANDBERG systems is fully automatic, and provides clear security status indicators;
An open padlock indicates that encryption is being initialized, but the conference is not yet encrypted.
Single padlock indicates DES encryption.
Double padlock indicates AES encryption.
In addition to on-screen indicators the Call Status menu provides two information fields regarding call encryption. The first field is the Encryption Code, which will identify either AES or DES. The second field is the Encryption Check Code and is comprised of an alphanumeric string. This string will be the same for systems on either side of an encrypted conference. If the Check Codes do not match, this would indicate that the call has been exposed to a Man In The Middle attack.
When a system with MultiSite functionality hosts a conference, the highest possible encryption algorithm will be negotiated on a site-by-site basis. MultiSite conferences can therefore support a mix of AES and DES encrypted endpoints in the same conference. A conference will only be as secure as its weakest link.
All systems supporting DES encryption can upgrade to AES encryption. Please contact your
TANDBERG representative for more information. The standards supporting the encryption mechanisms employed by TANDBERG are: AES, DES, H.233, H234 and H.235 (H235v3 & v2 for
220
Appendices backwards compatibility) with extended Diffie Hellman key distribution via H.320, H.323 and
Leased Line connections.
The TANDBERG AES implementation is validated as conforming to the Advanced Encryption
Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication
197, Advanced Encryption Standard, by The National Institute of Standards and Technology
(NIST).
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D1337703_T2000_MXP_User_Manual
Appendix 6
Using the file system
It is possible to access a file system within the TANDBERG system by using ftp:
DOSwindow:
Webbrowser: ftp <IP-address of system>, or ftp:// <IP-address of system>
Description of the different files: all.prm dir.prm all settings in the system (including directory) directory entries (up to 200 entries) event.log sw.pkg logs fault situations etc. the system software globdir.prm file containing up to 400 entries. These entries can not be edited from the system, but can be edited as a text-file.
Files accessible only by
‘ ftp get /tmp/snapshots/xxx.jpg
’
or
‘ http://<IP-address of system>/tmp/snapshots/xxx.jpg
’
: site0.jpg main.jpg site1.jpg duo.jpg
Snapshot of current stream if MultiSite.
Snapshot of selfview.
Snapshot of decoded stream if point-to-point.
Snapshot of the encoded stream if transmitting DuoVideo, the decoded stream if receiving DuoVideo.
Custom logos
Go to the folder where your logo is located.
Type
“ ftp <IP-address of your local system>
”
.
Go to the user folder, type
“ cd user
”
.
Upload the logo, type "put <logo.jpg>".
The new logo will be displayed the next time you restart your system. Recommended maximum size is: 704x576, file-format: jpg. If the file is too large, no logo will be displayed.
222
Appendices
Appendix 7
Web Interface
It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable.
How to configure your system for web interface:
1. Open Administrator Settings and choose Network\ LAN Settings
2. Specify IP-assignment DHCP or Static. If DHCP is selected, no other settings are needed. If Static is selected, IP-address, IP-subnet mask and Gateway must be specified.
3. Start your Web-browser. In the address field type the IP-address of the system. Enter the password and the Web-page of the system will be shown. The default password is
TANDBERG.
4. Restart the system. Choose Restart from the Control Panel.
Example:
IP-assignment: Static
IP-address: 196.9.200.129
IP-subnet mask: 255.255.255.0
Gateway: 196.9.200.21
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D1337703_T2000_MXP_User_Manual
Appendix 8
(Not available on all TANDBERG systems)
Connecting the system to PRI/T1
Using CSU adapter
Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU
ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard. The PRIline will run the AT&T 4ESS, 5ESS and National ISDN protocols in addition to Euro ISDN (E1).
Connecting to Adtran T1 ESF CSU ACE
Connect the PRI cable from the system to the input marked CPE (Customer Provided Equipment) on the Adtran CSU (straight through category 5 cable is recommended). Connect to the network via the NET connector on the Adtran CSU.
Configuration of the system
Open the Administrator Settings Menu from the Control Panel and select Network.
Choose Network Type: PRI and specify your PRI number, max. Channels, cable length (between system and CSU) and switch type.
Configuration of Adtran T1 ESF CSU ACE
Enter 2)CONFIG menu using SCROLL and ENTER buttons.
Enter 3)TERMINAL menu. Check 1)FORMAT:ESF, 2)CODE: B8ZS , 3)SET LBO: 0-133
(corresponding to Cable Length setting on the system).
Go to main menu and enter 1)NETWORK menu. 7)SET LBO: 0.0 (according to information from Telco).
Also, other network parameters should be set according to information from your Telco.
224
Appendices
Appendix 9
Connecting the system to the Switched 56 network
Using Telesync TS-256 SW56/ISDN adapter
Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.
Connecting
Connect the system ISDN1 cable to the BRI S/T interface on the Telesync Adapter. Connect the two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network.
Configuration of the system
Select network type to National ISDN.
LINE 1 SETUP
NUMBER1:
NUMBER2:
SPID1:
SPID2: program with number from the first SW56 line program with number from the second SW56 line program with number from the first SW56 line
Leave blank
How to call
It is important to use Restrict (56k). Select Restrict (56k) in Call Settings in the Call menu (select the field next to the phone book button in the call menu). A second number field will appear when
ISDN is selected for Net within Call Settings and you choose bandwidth 128 kbps. Enter the second number in the call settings menu.
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D1337703_T2000_MXP_User_Manual
Appendix 10
Connecting the system to ISDN using NT1 network
adapters
Connecting
Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first
NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters. Connect the U-interface of your NT1 adapter to the line provided from your network provider.
For convenience the NT1 adapters could be placed inside the cabinet. If needed, use the shorter ISDN cable (RJ45 connectors) delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector (RJ45) at the wall socket.
Configuring
The configuration of the system is performed in the same manner as described in
ISDN BRI Settings.
The NT1 should be powered up and you should check that the network is active.
Please check your NT1 User Manual.
226
Appendix 11
(Not available with set top systems)
WAVE II Camera
Pinouts and Connectors
8-PIN RJ (shielded modular jack):
This connector is used for the power and control signals to the main camera.
Appendices
Pin-8 +12V (presence when connected in daisy chain)
GND Pin-7
Pin-6
Pin-5
Pin-4
Pin-3
Pin-2
Pin-1
GND
RXD (in)
TXD (out)
+12V
GND
+ 12V
Standard Phono:
Used for composite video signal
Power:
2.0 mm DC power jack (+12V, 1A required)
Standard Mini Din:
Used for S-Video signal
6-PIN RJ (modular jack):
227
D1337703_T2000_MXP_User_Manual
This connector is used when cascading cameras: Control (out) signal and external camera detection. Note: It does not provide power for cascaded camera.
PRI Pinout
Pin-6
Pin-5
GND
GND
Pin-4
Pin-3
Pin-2
RXD (in)
TXD (out)
Presence (+12V in daisy chain)
GND Pin-1
228
Appendices
Appendix 12
Remote Control (TRC 3)
The TANDBERG remote control transmits IR-signals using the following parameters:
Protocol Siemens SDA2208
Reference frequency 485kHz
Address
IR wavelenght
IR carrier ferquency
4 & 7
940nm
30kHz
11
12
13
14
15
16
17
4
5
6
7
8
9
10
Remote Control keycode map:
Button codes Remote control Button codes Remote Control
Decimal Hex Address Button name Decimal Hex Address Button name
0
1
2
3
00
01
02
03
0
0
0
NUMBER 1
NUMBER 2
NUMBER 3
33
34
35
36
21
22
23
24
0
0
0
0
OK
CALL
END
CALL
PHONE
BOOK
04
05
06
07
08
09
0A
0
0
0
0
0
0
0
NUMBER 4
NUMBER 5
NUMBER 6
NUMBER 7
NUMBER 8
NUMBER 9
NUMBER 0
37
38
39
40
41
42
43
25
26
27
28
29
2A
2B
0
0
0
0
MENU
CANCEL
PRESETS
0B
0C
0D
0E
0F
10
11
0
0
*
#
PRESENTER
44
45
46
47
48
49
50
2C
2D
2E
2F
30
31
32
229
1A
1B
1C
1D
1E
1F
20
16
17
18
19
12
13
14
15
D1337703_T2000_MXP_User_Manual
26
27
28
29
30
31
32
22
23
24
25
18
19
20
21
0
0
0
0
0
0
0
0
0
0
ZOOM OUT
ZOOM IN
VOLUME
DOWN
VOLUME UP
MIC OFF
UP
DOWN
LEFT
RIGHT
59
60
61
62
63
25
XX
55
56
57
58
51
52
53
54
3B
3C
3D
3E
3F
19
37
38
39
3A
33
34
35
36
0
3
3
WAKE UP
LOW
BATT
PROG
VER
230
Appendices
Appendix 13
Cisco CallManager registration
Configuring an H.323 client on the CallManager 4.0
The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward.
1. To configure the CallManager with an H.323 client, log on to the administration web interface and go to the phone configuration page.
2. The Phone configuration page is located on: device (top menu) -> Add a New device ->
Phone -> H.323 Client.
3. In the phone configuration page type the IP address of the TANDBERG system in the
Device name field, select device pool and push the insert button.
4. A pop-up box will now appear on the screen and ask you if you would like to configure the directory number. Push the ok button.
5. You should now see the Directory Number Configuration WEB page. Enter the
E.164/phone number of your TANDBERG system in the Directory number field, and in the
“
Forward and Pickup Settings
”
enter the time of
“
No Answer Ring Duration
”
. The time selected has to have a value from 1 to 300 seconds.
6. Push the Add button to update the CallManager with the directory number settings.
You have now configured the CallManager with a H.323 client and should be able to register the
TANDBERG system to it.When the TANDBERG system is registered to a CallManager, it will be possible to place and receive calls from this system to any other video and voice systems that are registered on the same CallManager.
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Appendix 14
Diagnostic Tools for IP
To use these tools, will require using a PC and setting up a telnet session towards the system.
Q.931
To show Q.931 trace during a call you need to issue the command
‘ syslog on
’
.One can get traces for RAS, Q.931 and H.245 with this command. It is a complex trace and requires an extensive knowledge in H.323 signalling to be understood.
Ping
Ping is used to see if the system is able to reach a specific IP-address, using a mechanism in IP called ICMP. If the system is unable to register to its gatekeeper, or if it is unable to dial a specific endpoint, one can use ping to see if there is at least an IP-route to the gatekeeper or to the endpoint. In case you have problems, one would first ping the default gateway, then the gatekeeper, and then the other endpoint.
Traceroute
Traceroute does exactly that; it traces the route an IP-packet takes to reach its destination and displays all router hops. Traceroute is very useful for seeing exactly where there is a routingproblem in the IP-network, and for checking where transport-delay is introduced.
Layer 4 Ports used in H.323 calls
The layer 4 ports used by the system in a H.323 call can be defined as follows:
Dynamic: The ports are allocated at random from 2048 to 65535.
Static: Will use the predefined layer 4 ports listed in the tables below.
Point-to-point + Duo Video
Function Port Type
Gatekeeper Discovery (RAS)
Q.931 Call Setup
H.245
Video
Audio
Data/FECC
MultiSite + Duo Video
1719
1720
Range 5555-5565
Range 2326-2341
Range 2326-2341
Range 2326-2341
UDP
TCP
TCP
UDP
UDP
UDP
232
Appendices
Function
Gatekeeper Discovery (RAS)
Port
1719
Type
UDP
Q.931 Call Setup 1720 TCP
H.245*
Video
Audio
Range 5555-5565
Range 2326-2405
Range 2326-2405
TCP
UDP
UDP
Data/FECC Range 2326-2405 UDP
(*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564. However, if a site is disconnected and reconnected, without ending the conference enough times one can quickly end up outside of this range again.
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Appendix 15
System Upgrade
Before starting the software upgrade of the TANDBERG MXP system, please make sure to have the new software file, (for instance s050000F30.pkg) and the Release Key for this software available. Your TANDBERG Partner will provide this for you.
All options and settings will automatically be stored when upgrading, so no backup is necessary.
If the system upgrade process is aborted before it's complete, the system will work as normal with the original software
The TANDBERG MXP systems can be upgraded in three different ways;
Using the web interface
Using FTP
Using ISDN
A) To upgrade using the the web interface, please do the following steps:
1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance
10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
2. The web interface of the codec will then be displayed. Select the
‘
System Configuration
’
tab on top of the page, and then the sub-tab
‘
Upgrade
’
.
The following page will now be displayed:
234
Appendices
Figure 1
3. Enter the Release key in the
‘
Release Key
’
field and press the
‘
Install Software
’
button.
A new page will now be displayed:
235
D1337703_T2000_MXP_User_Manual
Figure 2
4. Type in the path to where the new software file is stored, or select the file by using the
‘
Browse
’ button.
5. The progress for the sw upgrade can be tracked by pressing the
‘ telnet
’
link in the help text box
BEFORE pressing the install button. Please note that this is not a necessary action for a successfull software upgrade. An indication of the software upgrade progress will also be shown on the display of the system
6. Press the
‘
Install
’
button to start the software upgrade.
When the software upgrade is complete, you need to click on the restart button and press OK to restart the system in order to activate the new software. Once verified, the system will reboot once more to complete the upload of all systems parameters kept from the old software revision.
7. To verify that the new sw is installed, refresh the page shown in figure1 after restart. The
‘
Software Version
’
should now show the new software version uploaded to the system. The same information can also be found in the menu on the system under
‘
Control Panel/System
Information
’
.
B) Upgrading using FTP:
1. Copy the new software file to a folder on your harddisk, for instance c:\software.
2. Open a DOS window, and go to the folder where the new software is stored.
3. Type ftp <ip address of the TANDBERG MXP system>.
4. Type in the supplied
‘
Release Key
’
as user.
5. Type in your IP password (default is
“
TANDBERG
”
) as password.
236
Appendices
6. Type
‘ put <software file name> and press Enter. The new software file will now be uploaded to the TANDBERG MXP system.
7. When the software upload is complete, end the ftp connection to the TANDBERG MXP system by typing
‘ bye
’
in the DOS prompt.
8. To exit the DOS window completely, type
‘ exit
’
9. Restart the system to activate the new software.
C) ISDN Upgrade
The TANDBERG MXP systems has the possibility to be upgraded remotely from another
TANDBERG MXP system using ISDN. Please note that both systems must be on software version F3.0 or newer for this functionality.
Please also note that both systems must be on software version F3.0 or newer for this functionality
1. Connect to the system that shall be upgraded using ISDN
2. Copy the new software file to a folder on your computer, for instance c:\software.
3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
4. Select the
‘
System Configuration
’
tab on top of the page, and then the sub-tab
‘
Far end upgrade
’
.
The following page will now be displayed:
237
D1337703_T2000_MXP_User_Manual
Figure 3
5. Enter the release key for the system to be upgraded in the
‘
Release Key
’
field. If no release key is given, the Far End System will use the previously stored release key if possible. This will work when upgrading from a main release to a dot release.
6 Make sure the setting
“
Far End System Upgrade
”
is set to
“
On
”
at the remote site. This setting can be found in the Administrator Settings/General/Permissions menu.
7. Enter the password set at the far end for remote upgrade (default password is
“
TANDBERG
”
)
8. Press
‘
Install Software' .The system will now use about 90% of the call capacity to transfer the software file across. During this time, audio and video will be turned off.
9. Once the software has been transferred and verified at the far end, you will get a new webpage with information that the upgrade of the far end was successful. At the same time, a message box will appear at the remote system asking if you want to reboot the system to activate the new software.
10. To activate the new software. The ISDN connection needs to be closed, and the TANDBERG
MXP system must be rebooted.
In the menu on the system under
‘
Control Panel/System Information
’
, the installed software should now be displayed as the
‘
Software Version
’
.
238
Appendix 16
Declaration of Conformity
Contact your TANDBERG representative for a Declaration of Conformity.
Appendices
239
7 Index
A
Access Code......................................87, 110
Add Another Call........................................33
Additional microphone .............................200
Administrator Password...........................126
Administrator Settings .............................103
Alert Speaker ...........................................155
Alert Tones and Volume ..........................155
Allowance ................................................110
Answer an incoming Call ...........................38
Assign Floor to Participant.........................80
Audio
Inputs ...................................................149
Outputs.................................................151
Audio Algorithm .......................................139
Audio Demo ...............................................99
Audio Leveling (AGC) ..............................154
AudioScience microphone .......................200
Auto answer.............................................107
Auto-Display Snapshot ............................133
Automatic Camera Tracking ......................64
B
Battery handling.......................................... iii
C
Call history .................................................46
Call Settings...............................................35
Call Status .................................................89
Camera Presets.........................................61
Camera Tracking Mode ...........................157
Codec ..........................................................4
Connecting cables .....................................10
Contact us................................................... vi
D
Default Call Settings ................................145
Digital Clarity............................................143
Disconnect Participant ...............................82
Display snapshot .................................71, 72
DNAM ......................................................201
Do Not Disturb ...........................................43
Document camera ...................................197
Dual Monitor ............................................205
Dual Stream.......................70, 128, 129, 131
Dual Video Stream.............70, 128, 129, 131
Duo Video ..........................70, 128, 129, 131
Duo Video Quality....................................143
E
Echo Control ............................................152
EDID ........................................................209
Encryption................................................165
End Call .....................................................39
Extra cameras..........................................199
F
Far End Camera Control........................... 59
Far End Control......................................... 60
G
Gatekeeper ............................................. 176
Group Layout ............................................ 77
H
H.239 ................................ 70, 128, 129, 131
H.323 Settings ........................................ 175
Hardware serial number ........................... 87
I
Indicators .................................................. 26
Interfaces ................................................ 192
IP Address Conflict Check ........................ 95
IP Settings............................................... 174
L
Language ................................................ 105
Last number dialed ................................... 46
Layout ....................................................... 21
Letter keys ................................................ 24
Logo ........................................................ 122
M
Max Call Length ...................................... 108
MCU .......................................................... 84
MCU Status Line..................................... 158
Menu timeout in call ................................ 119
Mic off ....................................................... 22
Microphone ......................................... 4, 200
Missed calls .............................................. 46
MultiSite .................................................... 84
MultiSite (Built-in)...................................... 84
N
Natural Video .......................................... 141
Navigation ................................................. 19
Network Profiles...................................... 188
Number keys............................................. 24
P
Password ................................................ 175
PC Presenter ............................................ 68
PC Soft Presenter ..................................... 69
PC SoftPresenter ...................................... 69
Permissions ............................................ 110
Phone Book
Delete .................................................... 53
Edit ........................................................ 52
MultiSite................................................. 50
New ....................................................... 49
Picture Control .......................................... 63
PIP Appearance...................................... 134
PIP Placing ............................................. 135
Postpone 1 hour........................................ 41
D1337703_T2000_MXP_User_Manual
Postpone 3 hours.......................................42
Presentation
Presentation Key............................66, 131
Presentation Menu .................................67
Presentation Source ................................131
Presets.......................................................61
Production of products................................ iii
R
Release Chair ............................................79
Release Floor ............................................76
Release Floor from Participant ..................80
Request Floor ............................................76
Restart .....................................................101
Restore defaults.......................................190
S
Screen Settings .......................................112
Search .......................................................56
Selfview .....................................................20
SIP ...........................................................180
Snapshot..............................................71, 72
Snapshot Source .....................................132
Software Options .....................................117
Stereo I/O mode ......................................153
Stereo speakers...............................153, 203
Streaming ..................................................36
System configuration .................................13
System Information....................................87
System Name ..........................................106
T
Take Chair .................................................79
Take new snapshot .............................71, 72
Telephone Add-On.................................. 204
Telephone Call.......................................... 32
Terminate Meeting .................................... 83
Test Subsystem ........................................ 90
Text Chat .................................................. 98
Timeout ................................................... 119
To connect a PC to Dataport 1 ............... 189
Touch Tones ............................................. 25
U
User Guide.............................................. 102
V
Video Algorithm....................................... 138
Video Call.................................................. 31
Video cassette recorder (VCR)............... 198
Video Name ............................................ 163
Video Quality........................................... 143
View Administrator Settings ...................... 91
View Site ................................................... 81
VNC Settings .......................................... 136
Volume + and - ......................................... 23
W
Warnings................................................... 96
Waste handling ........................................... iii
WAVE II camera ......................................... 4
Web Snapshots....................................... 160
Welcome menu ....................................... 120
Welcome Picture..................................... 121
Welcome Screen....................................... 16
Welcome text .......................................... 124
X
XGA ........................................................ 112
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8 Glossary
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199 AV1: External input for the TANDBERG/LOEWE monitor.
2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor.
4CIF: 4 times CIF, 704x576 pixels
4SIF: 4 times SIF, 704x480 pixels
A
AACLD: Advanced Audio Coding Low Delay
Access code: Use Access code to password protect outgoing calls.
Accessories box: The cabinet contains the following: W.A.V.E. camera, table microphone, remote control and tracker and documentation.
Accessories drawer: See Accessories box
AES: Strong encryption. (Advanced Encryption Standard)
AGC: Automatic Gain Control. Maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
Alert speaker: The internal speaker will warn you of an incoming call even though the monitor may not be switched on.
Audio call: Audio call equals a telephone call. You can make a call with the video system with audio only.
Audio input 4: Intended for connection to an external microphone amplifier or an external fixed mixer.
Audio input 5: Intended for connection to external playback devices (or to telephone add-on hybrids).
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices.
Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers.
Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
Audio out 3: Intended for connection to a VCR or other recording equipment.
Auto-display snapshot: Sent and received snapshot will automatically appear on full screen display.
Auto answer: The system will automatically answer all incoming calls.
Automatic Duo Video: Duo Video Mode is put to Auto. When starting a presentation, Duo Video will start automatically (if possible).
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B
Bandwidth: Decides the quality of the video call. High bandwidth gives high quality.
C
Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection. Use Leased Line when the handshaking signals
DTR and CD are available.
Call control Manual: Should be used when no handshake signals are available, and the external equipment requires a constantly connected line.
Call control RS366 Dialing: The only dialing protocol and would normally be used together with network clocking RS449/V35 Compatible when the external system uses RS2366 ports.
Call status: Comprehensive information about the call listing transmitted and received audio/video/data information.
Camera tracking: Voice Activated Camera Positioning - the camera will automatically view the current speaker.
Camera tracking mode: Voice Activated Camera Positioning - the camera will automatically view the current speaker.
Chair control: Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants.
Channel status: Comprehensive information about the call progress listing the numbers called, and if an error occurs a cause code is displayed.
CIF: Common Intermediate Format, 352x288 pixels
Closed Captioning: Text chat.
Codec: The Codec is the heart of the system. The main task for the Codec is the compression of outgoing video, audio and data, the transmission of this information to the far end, and the decompression of the incoming information.
Continuous Presence: See Split Screen
Control Panel: The Control Panel is found in the main menu.
CSU: Channel Service Unit
D
Daisy-chaining: Use of several cameras in a video conference.
Dataport: The system provides two standard RS 232 data ports to allow a computer to be connected for data transfer and control purposes.
Dataport 1: A standard RS 232 data port to allow a computer to be connected for data transfer and control purposes.
Dataport 2: Dedicated to the main camera and will not be available in standard configuration.
DES: Encryption. (Data Encryption Standard)
DHCP: Dynamic Host Configuration Protocol.
Diagnostics: Allows testing of individual system components and displays the current system settings.
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Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video.
Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference.
Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.
The caller will hear a busy tone when calling the unit.
Document Camera: A document camera is an additional camera that is used for showing text, diagrams as well as physical objects.
DownspeedingTF: If channels are dropped during a videoconferencing session, the connection is automatically maintained without interruption.
dual monitor: The second monitor
Dual monitor system: A videoconference system with two monitors.
Duo VideoTF: Allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.
E
E.164 Alias: The E.164 address of the system. Equivalent to a telephone number, sometimes combined with access codes. The system will not register with the gatekeeper if the E164 alias is not set.
E1: Network type, 30 channels. Default for PAL versions.
Echo canceller: Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment.
Echo control: When set to On the far end is prevented to hear their own audio.
Encryption: Use encryption to make a secure call. The system will try to make point-to-point calls using encryption. If the far end system supports encryption, the call will be encrypted. If not, the call will proceed without encryption. (Auto encryption). Set encryption to On if you don't want an unencrypted call to be established at all. Set encryption to Off if you don't want to use encryption.
End view: Stop viewing the site previously chosen with View Site, and return the view to the site that is currently On Air. Can be used by all conference participants.
Ethernet Speed: The speed (Mbps) on the connection from the system to the LAN.
F
Fallback to telephony: Enables fallback from video calls to telephony/speech calls.
Far End: In a video conference, Far End means the remote side of the conference. Far End
Camera is your conference partner's camera. Opposite to Near End
FECC: Far End Camera Control. When activated it is possible to control the far end's camera, select video sources, activate presets and request still images.
Floor: In a multipoint call, use Request Floor to broadcast your picture to all other participants.
This is handy when you are having presentations, for teachers etc.
G
G.711: Audio algorithm for normal quality audio (telephone quality, 3.1 kHz) The system will always have G.711 enabled.
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G.722: Audio algorithm for high quality audio (7 kHz).
G.722.1: Audio algorithm for compressed high quality audio (7 kHz)
G.728: Audio algorithm for compressed normal quality audio (telephone quality, 3.1 kHz)
Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other.
Global Phone Book: A phone book provided by TMS.
H
H.261: Video algorithm for legacy video compression and decompression. The system will always transmit H.261
H.263: Video algorithm for normal video compression and decompression
H.264: Video algorithm for bandwidth-efficient video compression and decompression
Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives.
Humfilter: A highpass filter which reduces very low frequency noise.
I
iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second
Incoming call: Someone calls in to your system
Incoming MCU Calls: If occupied in a call, the system will provide a visual/audio indication of an incoming call and ask to accept or reject the call.
IP address: Defines the network address of the system. This address is only used in static mode.
IP assignment: IP-address, IP-subnet mask and Gateway are assigned by the DHCP server.
IP assignment Static: The system's IP-address and IP-subnet mask must be specified in the IPaddress field.
IP Precedence: Used to define which priority the system should have in the network. Higher numbers indicate higher priority.
IP subnet mask: Defines the type of network. This address is only used in static mode.
IP TOS: IP Type Of Service. Helps a router select a router path when multiple paths are available.
iSIF: Interlaced SIF, 352x240 pixels, 60 fields per second
L
Layout: Use the Layout key to change picture layout on the screen.
M
Main Camera: Your camera. Video input 1
Max call length: This feature will automatically end both incoming and outgoing calls when the call time exceeds the length specified.
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Glossary
Max channels: Indicates the maximum number of channels the system is allowed to use on the
E1/T1 interface.
MCU: Multipoint Conference Unit.
MCU status line: Shows indicators for MultiSite, MCU and DuoVideo
MicOff: Microphone is switched off.
Mix mode: How to adjust the weighting of each microphone to obtain the best possible audio and minimize the background noise.
Modem mode: (Dataport) Supports external control of the system via a PC as in Control Mode.
Once a call is established, Dataport 1 will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control Mode.
MSN: Multiple Subscriber Number. Possible to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line. The service can be ordered from the telephone company.
multipoint call: A call with more than two participants including yourself
MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
MultiSite cascading: By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call.
N
NAT: Network Address Translation. NAT support in the videoconferencing system enables proper exchange of audio/video data when connected to an external videoconferencing system when the IP traffic goes through a NAT router. Used in small LANs, often home offices, when a PC and a videoconferencing system is connected to a router with NAT support.
NAT Address: The external/global IP-address to the router with NAT support. Packets sent to the router will then be routed to the system's IP address.
Natural Audio ModuleTM: Designed to improve audio quality during a videoconference. It is mounted in the cabinet above the Codec and consists of an audio system optimized for speech.
Natural Presenter Package: Consists of Duo Video, Digital Clarity and PC Presenter.
Natural VideoTF: 60 fields per second true interlaced picture.
Near End: In a video conference, Near End means your own side of the conference. Near
Camera is your own camera. Opposite to Far End
Network clocking: Specifies the number of physical external clock signals.
Network Interface: Indicates if the network is of type E1 or T1.
Network profiles: It is possible to define up to 6 network profiles, each consisting of name and call prefix, and 3 of them also include network selection.
Non Standard Facility: The network provider may require service selection in your ISDN configuration. Valid NSF codes are from 1 to 31. 0 will disable NSF service codes.
NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc.).
NSF: Non Standard Facility.
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NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and other countries.
O
Option Key: Required by the system to activate optional features such as MultiSite and
Presenter.
P
PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe,
Middle East and Asia
Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call.
PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is displayed on the monitor.
PC SoftPresenterTF: Shows PC images via the LAN connection.
PIP: Picture-In-Picture
point-to-point call: A call with two participants including your self
POP: Picture Outside Picture. POP is a picture layout mode that is optimized for wide screens:
Full screen, 1+3 layout and emulated dual monitor layout.
Presentation: Presentation means to show another video source. Use the Presentation Key for a predefined presentation source. Use the presentation menu to choose among all available video sources.
Presentation source: The video source that is on display when you press the Presentation Key on the remote control
Presets: Predefined camera positions (and video sources)
Q
QCIF: Quarter CIF, 176x144 pixels
QSIF: Quarter SIF, 176x120 pixels
R
Release Floor: To end the request floor function.
release floor to site: Allows the chairman to release the floor.
Remote: Short for Remote Control
Request Floor: The MCU will broadcast the video in full screen to all other participants in the conference. If the MCU conference has a chairman, a request will be sent to the the chairman.
Restart: Restarts the system.
Restore defaults: Restores system settings to the factory defaults.
Restricted call: A call to a 56 kbps network. By default the system will dial an unrestricted call (a call to a 64 kbps network) and downspeed to 56 kbps if necessary.
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S
S-VHS: S-video
S-video: The standard camera uses one of the S-video inputs in the codec.
Selfview: Outgoing video. In most cases, the image of your self.
Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives.
Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen. You will se two equally sized pictures.
SIF: Standard Input Format, 352x240 pixels
SNMP: Simple Network Management Protocol.
SNMP Community: SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a password in order to receive a response from the SNMP agent in the system. The SNMP Community name is case sensitive.
SNMP Trap Host: Identifies the IP-address of the SNMP manager.
SNMP traps: Generated by the agent to inform the manager about important events.
SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it possible to dial to another videoconferencing equipment, phones and mobile phones in a uniform way, and provides an on-screen, real-time feedback on the progress of a call.
Split Screen: All the participants in a MultiSite conference are displayed on the screen. (Former
Continuous Presence)
Start Channel: Indicates the firstE1/T1 channel the system is allowed to use. The setting might be used when if the E1/T1 line is shared with other equipment.
Start up video source: The video source that is on display when the system wakes up from standby mode.
Status Format: Provides call quality feedback on the status line.
Streaming: Allows broadcasting of audio/video via an IP network.
Streaming Address: Defined as the IP-address of a streaming client, streaming server or a multicast address.
Streaming Address Port: If several codecs are streaming to the same IP-address, different ports have to be used in order for the client to know which stream to receive.
Streaming Allow remote Start: Streaming can be started from the Videoconferencing system using the remote control, by using the Data port, or from external user interfaces like the
Web-browser or Telnet session.
Streaming Announcements: The system will announce to the network that it is streaming. This enables a streaming client (e.g. a PC) to connect to the system's streaming session.
Used by Cisco IP/TV.
Streaming Password: Prevents unauthorized access to the streaming functionality.
Streaming Source: Select between local video and/or far end video to be streamed. Local and far end audio is always streamed.
Streaming TTL/Router Hops: Used for streaming data to limit how many routers the data should pass before it is rejected.
Streaming Video Rate: Defines the Video streaming rate from the system.
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SVGA: Super VGA. (800x600)
SXGA: Super extended Graphics Array (1280x1024)
System information: Lists system numbers, line status, software version and other useful information.
System name: Identifies a videoconferencing system
T
T1: Network type, 24 channels. Default for NTSC versions.
T1 Line Coding: Indicates how the signals on the line should be coded. If parts of the systems use restricted coding, this should be selected.
Take chair: Request chairmanship of the conference. If no one else is chairman, the request is granted.
TCS-4: Used to address different systems on a LAN when dialing in via a gateway.
Terminal Names: Lists the site numbers or name (if supported) of other sites connected in the conference.
Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected.
TMS: TANDBERG Management Suite
Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.
Tracker: The tracker is a small infrared remote control device made to steer the camera to any desired location within the room.
TSC-1: TCS-1 is used for H243 password on H320 MCU's
V
VCR: Video Cassette Recorder
VGA: Video Graphics Array. (640 x 480)
VGA Out Quality: Changes the resolution of the VGA signal available in the VGA Out connector at the rear of the codec.
View administrator settings: Displays all the system settings in a read only format.
View site: View any participant in the conference other than the participant currently On Air. Can be used by all conference participants.
VNC: Virtual Network Computing.
Voice Switched: The active site will be displayed in full screen during a MultiSite conference.
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W
WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry.
Welcome menu: The welcome menu displays the main menu when you are outside a call.
XGA: extended Graphics Array (1024 x 768)
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