Virtual Classroom Administrator`s Guide

Virtual Classroom Administrator`s Guide
software
Lotus LearningSpace - Virtual Classroom V1.1
Administrator's Guide
Copyright
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Lotus Software
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List of Trademarks
1-2-3, Ami Pro, Domino, Freelance Graphics, LearningSpace, Lotus, LotusScript, Notes, Notes Mail,
QuickPlace, Sametime, TeamRoom, and Word Pro are trademarks or registered trademarks of Lotus
Development Corporation and/or IBM Corporation, in the United States, other countries, or both.
IBM, UltraPort, iSeries, pSeries, and zSeries are trademarks and DB2, MQSeries, SecureWay,
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or both. Intel, MMX, and Pentium are trademarks or registered trademarks of Intel Corporation or its
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Other company, product or service names may be trademarks or service marks of others.
Contents
1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
LearningSpace - Virtual Classroom audio/video requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Accessibility features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Mnemonics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Mnemonics in moderated sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Mnemonics in broadcast sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Mnemonics in recorded sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Making your browser work with LearningSpace - Virtual Classroom . . . . . . . . . . . . . . . . . . . . . 1-17
About LearningSpace - Virtual Classroom
2 Managing LearningSpace - Virtual Classroom . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
LearningSpace - Virtual Classroom Administration
..................................
2-1
3 Managing users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
........................................................
Adding users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing user profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding user profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enrolling students in a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unenrolling students from a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowing students to register themselves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Importing multiple users from a text file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding the number of registered users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About permissions
3-1
3-2
3-4
3-4
3-5
3-5
3-6
3-6
3-7
3-8
4 Managing courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
........................................
Marking courses obsolete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the results of completed sessions
4-1
4-1
4-2
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Scheduling sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing or removing scheduled sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing course instructors
4-2
4-3
4-4
5 Managing the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
...............................................
Changing LDAP directory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowing/restricting new sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a default e-mail client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a default broadcast server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off e-mail notifications
5-1
5-1
5-2
5-2
5-2
6 Preparing to take sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Changing your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Using the course catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Preparing to use audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Supported sound cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Supported cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Testing your audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Testing and configuring your sound card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Managing your sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
About sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
About broadcast sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Enrolling yourself in a course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Attending a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Responding to invitations to join a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Unenrolling yourself from a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Getting started
7 Having an effective session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
........................................................
Tips for arranging the session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing session information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing a presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing responses to questions shared by the primary instructor . . . . . . . . . . . . . . . . . . . . . . . .
About assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Observing a session
iv IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
7-1
7-1
7-4
7-6
7-6
7-7
7-7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Viewing my assessment results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Participating in a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Using permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Editing files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Responding to questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Raising your hand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Transferring a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Adding a presentation file during a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Participating in a broadcast session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
About breakout sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Joining breakout sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
About recorded sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Viewing recorded sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Taking assessments
8 Communicating in a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Communicating with chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Editing a chat message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Communicating with computer audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Tips for improving computer audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Speaking during the session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Muting your microphone or your speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Adjusting the volume of your microphone or speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Viewing the participant who Is speaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Viewing your own video image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Floating the video windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Using a 360-degree video camera with the virtual classroom session . . . . . . . . . . . . . . . . . . . . . . 8-9
Setting audio/video preferences in the session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Setting preferences recording session audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Setting video preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Troubleshooting audio and video during a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Why can't I join an audio/video session? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Why is there an echo in the session? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Communicating in a session
Contents v
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Why can't I hear anyone speak? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Why is everyone else experiencing audio and video difficulties? . . . . . . . . . . . . . . . . . . . . . . . .
Why isn't my camera working? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Why can't anyone hear me speak?
Why can't I see the speaking participant in the speaker's video
window? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
..........................
Why is the image in the speaker's video window a LearningSpace Virtual Classroom logo? . . . . . . . . . . . . . . . . . . . . . . . . .
......................
8-17
8-18
8-19
8-19
8-19
8-20
9 Presenting information in a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Presenting information with the whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
About whiteboard presentations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Presenting a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Creating a presentation with the whiteboard tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Drawing on the whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Pointing to an item on the whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Customizing your presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Using color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Choosing a line width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Formatting text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Selecting, resizing, and moving whiteboard content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Deleting whiteboard content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Editing with the whiteboard tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Presenting information with screen sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
About screen sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Ensuring security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Tips for improving screen-sharing performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Tips for using screen sharing to work together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Using screen sharing for a presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Using the screen-sharing toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
How to share your screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Allowing others to control the shared screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Taking control of the shared screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Choosing a method of presenting information
vi IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
10 Finishing a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
.......................................................
Saving session information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leaving a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing saved session information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finishing a session
Index
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Index 1
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Chapter 1
Getting started
About LearningSpace - Virtual Classroom
IBM® Lotus® LearningSpace® - Virtual Classroom is a Web-based learning
solution for delivering live classroom instruction in a business environment.
LearningSpace - Virtual Classroom provides tools for creating, scheduling,
running, and attending live course sessions, and lets people who are not
trained instructors easily build courses. After a course is developed in
LearningSpace - Virtual Classroom, it can be managed by administrators
and delivered to students in their Web browsers.
There are two basic components to LearningSpace - Virtual Classroom:
Learning Home, and the virtual classroom.
The Learning Home is where
•
Students are registered in the site and enrolled in courses,
•
Instructors develop and schedule courses,
•
Administrators manage users, courses, and site settings.
For administrators, the Learning Home displays three tabs.
For students, the Learning Home displays two tabs:
1-1
The virtual classroom is where classes take place. Classes in virtual
classroom are called sessions.
Classroom materials
In traditional classrooms, instructors bring materials, such as schedules,
quizzes, and notes for presentations. In LearningSpace - Virtual Classroom,
materials also supplement the course. The materials that can be used
include whiteboard presentations, Web pages, questions, chat, and screen
sharing. Materials appear in the appropriate window after the instructor
adds them to a course or session.
•
Outline Contains all the things that will be covered during a session
and allows instructors to control the flow of activities during the
session. Outlines are not visible in a broadcast meeting.
1-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
Presentation files on the whiteboard Allows the instructor to present
information, create objects, and enter text during a session.
•
Screen sharing Allows the instructor to start an application and share
it with the others. The instructor sharing the application is the only one
who must have the application installed, while others can see and work
in the application.
•
Web pages Allow the instructor to send Web site links to students
during a session. When the instructor sends a link to session
participants, the students' browsers open a new window and display
the Web page that the instructor has selected. The students' browsers
automatically switch to the new Web site address when the instructor
selects a new link.
•
Assessments Let instructors ask students a series of questions during a
session and store the results.
•
Questions Let the instructor send questions to students before or
during a session. You can create questions ahead of time or on-the-fly,
during a session. LearningSpace - Virtual Classroom offers the
following types of questions:
• Yes/no, which ask students to agree or disagree with a statement.
• True/false, which ask students to judge the correctness of a
statement.
• Single answer which are multiple-choice questions that ask students
to pick one, and only one, correct answer.
• Multi-answer which are multiple-choice questions that ask students
to pick all the correct answers.
• Short answer which ask students to write a brief response.
•
Chat During a virtual classroom session, lets any course participant
post messages to instructors and other students. There are two kinds of
chat. Session chat lets you send typed messages to everyone in a
session. Private chat lets you send your message to a single person in
the Participant List.
•
The Participant List - Allows course participants to see information
about who is attending the session. Note that the Participant List
doesn't display during a broadcast session.
•
The Raise Hand button Allows a student to notify the instructor that
he or she needs attention.
•
Breakout sessions Allow instructors to start up to three mini-sessions
at a time with subsets of two or more students enrolled.
Getting started 1-3
LearningSpace - Virtual Classroom sessions
Although there are many differences between a LearningSpace Virtual Classroom session and face-to-face instruction in a physical
classroom, the same principles apply to both. All participants need to:
•
Prepare for the session.
•
Ensure that the session is effective.
•
Complete any necessary tasks after the session has ended.
Preparing for a session
Before using LearningSpace - Virtual Classroom for the first time, you
should:
1. Make sure your computer includes the required hardware and
software. See the supported configuration section of the Installation
Guide.
2. Make sure your browser works with LearningSpace - Virtual
Classroom.
3. Review the information about working with sessions.
Having an effective session
LearningSpace - Virtual Classroom sessions have an instructor who
conducts the session and makes sure it runs smoothly. Students in the
session occasionally contribute to the session through conversation or
presentations. The session instructor and the students play different roles in
ensuring an effective session.
In LearningSpace - Virtual Classroom, there are two types of instructors:
primary instructors and additional instructors. Before the session,
instructors of both type can edit the course to which they are assigned.
During the session, the primary instructor is responsible for conducting the
session and sending information to the students. Additional instructors
have the potential to become primary instructors. Additional instructors
have the same speaking and editing/sharing permissions as students until
the primary instructor switches roles with an additional instructor.
(Additional instructors, unlike students, have permission to access all
breakout sessions.)
Students might contribute to the session by using the available tools in the
session to interact with the instructor and other students. See the following
topics for more information:
•
Participating in a session
•
Presenting Information in a session
•
Communicating in a session
1-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Finishing a Session
The necessary tasks for finishing a session depend on the choices that were
available for the session. For example, you might want to save a whiteboard
presentation from the session, and after the session is over, you might want
to view a recording of the session.
LearningSpace - Virtual Classroom audio/video requirements
If you plan on using audio and video with LearningSpace Virtual Classroom, see the following requirements.
Audio requirements
•
Sound card: Full-duplex sound card. (You can use a half-duplex card
to attend broadcast sessions as an audience member or to listen to a
recorded session.) See Supported sound cards and cameras and Testing
and configuring your sound card for more information.
•
Microphone and speakers: A high-quality microphone and speakers
are recommended. A headset that contains a boom microphone
performs best. If you use a desktop microphone, a unidirectional
dynamic microphone with batteries is best. Avoid microphones with on
and off switches, unless you are sure that the microphones are
well-made.
Note If you use a microphone that does not include a headset, you should
use echo cancellation so that other session participants do not experience
echo and feedback problems.
Video requirements
No special software or hardware is required to receive video, but the
following are needed to send video:
•
Video-capturing software: Video for Windows
•
Camera: A high-quality Universal Serial Bus (USB) or Personal
Computer Memory Card International Association (PCMCIA) PC
camera. Do not use parallel port cameras with Virtual Classroom. See
Supported sound cards and cameras for more information.
Tip Test your audio and video to ensure that your microphone, speakers,
and video camera function properly.
Getting started 1-5
Accessibility features
LearningSpace - Virtual Classroom supports the following methods of
alternative access:
•
Standard Windows accessibility features.
•
Press TAB (to move forward) and SHIFT+TAB (to move backward) to
move through radio buttons, check boxes, and other controls.
•
Press ENTER to activate links and buttons.
•
Use the spacebar to activate radio buttons and check boxes.
•
Keyboard access to most features in a virtual classroom session:
• Keyboard shortcuts for commonly used functions. Shortcut keys
allow you to quickly access menu options by pressing a combination
of keys instead of using your mouse or the arrow keys to move
through menus.
• Mnemonics for menu options and dialog boxes in the virtual
classroom session. You can press these keys instead of clicking your
mouse to activate menu options or fields.
•
LearningSpace - Virtual Classroom installation documentation is
available for downloading or printing. You can find the documentation
at the Lotus Developer Domain Web site:
http://www-10.lotus.com/ldd. Click the link to the Documentation
Library, and then click the link to search for documentation by product.
Click the LearningSpace - Virtual Classroom link to locate the
documentation.
Shortcut keys
Shortcut keys allow you to quickly access menu options by pressing a
combination of keys instead of using your mouse or the arrow keys to move
through menus. The following table lists the shortcut keys available in a
virtual classroom session. To activate a menu option, press the appropriate
combination of shortcut keys on your computer's keyboard.
Menu option
Edit - Copy Chat
Edit - Paste Chat
Edit - Clear Chat
Edit - Select All
Tools - Raise Hand
Tools - Switch to Whiteboard
Shortcut key
CTRL+C
CTRL+V
DELETE or CTRL +L
CTRL+A
CTRL+H
CTRL+W
continued
1-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Menu option
Tools - Switch to Screen Sharing
Tools - Let Others Control or Edit My
Screen
Tools - Control Screen Sharing
Tools - Stop Sharing
Tools - Audio - Increase Speaker Volume
Tools - Audio - Decrease Speaker
Volume
Undo Full Screen
To start a new line when typing chat
messages (There is no menu option for
this function.)
Shortcut key
CTRL+SHIFT+N
CTRL+E
CTRL+R
CTRL+G
CTRL+I
CTRL+SHIFT+I
ESCAPE
SHIFT+ENTER
Mnemonics
Like shortcut keys, mnemonics allow you to quickly access menu options or
fields by pressing a key on your keyboard instead of using your mouse or
the arrow keys to move through menus and dialog boxes. While shortcut
keys work any time, mnemonics work only when the appropriate menu or
dialog box is already active.
For example, when you are in a session, you can increase the volume of
your speakers in any of the following ways:
•
Manually choosing the menu option: Choose Tools - Audio - Increase
Speaker Volume.
•
Using the keyboard shortcut: Press CTRL+I.
•
Using mnemonics: Press the following mnemonics in this order: T to
activate the Tools menu, U to activate the Audio option, and P to
activate the Increase Speaker Volume option.
The mnemonic is usually the underlined letter in a menu, menu option, or
dialog box. Press the mnemonic letter on your keyboard to activate the
menu option or to place your cursor in a specific field.
See the topics below for a list of the mnemonics that are available in each
type of session:
•
Mnemonics in moderated sessions
•
Mnemonics in broadcast sessions
•
Mnemonics in recorded sessions
Getting started 1-7
Mnemonics in moderated sessions
The following tables list mnemonics and shortcut keys for menu options
that are available during moderated sessions and breakout sessions that
occur during the moderated session. These menu options are also available
to instructors during broadcast sessions. Mnemonics are underlined. When
applicable, shortcut keys are listed after menu options.
Note Some menu options appear only for the primary instructor,
additional instructors and students with permission to speak, or
participants with permission to edit/share.
Session menu
Main menu option
Session Details
Pull-right menu options
People
w New Chat
w Send File
w Participants' A/V
Save
w Chat
w Whiteboard
Tools
Change Duration
End Session
Leave Session
1-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Edit menu
Menu option
Copy Chat
CTRL+C
Paste Chat
CTRL+V
Clear Chat
CTRL+L
Select All
CTRL+A
View menu
Main menu option
Fit Shared Area to
Window
Pull-right menu options
Make Shared Area Full
Screen
Video
w Float Video Window
w My Video
w Speaker's Video
Toolbar
Whiteboard Tools
Outline
Interaction Tabs
w
w
w
w
w
w
w
w
Entire Outline
Expand All
Collapse All
All Tabs
Session Chat Tab
Web Page Tab
Questions Tab
Breakout Session
Tab
continued
Getting started 1-9
Main menu option
Participant List Column
Sort Participant List By
Pull-right menu options
w Participant List
Details
w Entire Column
w Audio Controls
w Video Windows
w Raised Hands
w Speaker
w Name
w Instructor
w Who is Sharing
w Who Has
Permission to
Edit/Share
w Who Has
Permission to Speak
w Who has Permission
to Access All
Breakout Sessions
Default Layout
Elapsed Session Time
Remaining Session Time
Tools menu
Main menu option
Raise Hand CTRL+H
Pull-right menu options
Lower All Hands
Lower Selected Hands
Add a New Outline Item
w Attach a file to the
Self-Pacing Indicators
w Add a Web Page
w Add a Question
w First Warning
Whiteboard
Message
w First Warning
Chime
w Final Warning
Message
w Final Warning
Chime
continued
1-10 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Main menu option
Switch to Whiteboard
CTRL+W
Pull-right menu options
Switch to Screen Sharing
CTRL+SHIFT+N
Share a Program
Share My Entire Screen
Share Part of My Screen
with a Frame
Let Others Control or
Edit My Screen CTRL+E
Control Screen Sharing
CTRL+R
Stop Sharing CTRL+G
Attach a File to the
Whiteboard...
Ask a Question
Show Responses to
Everyone
View Individual
Responses
Start Breakout Sessions
Stop Breakout Sessions
continued
Getting started 1-11
Main menu option
Audio
Video
Pull-right menu options
w Increase
Microphone
Volume
w Decrease
Microphone
Volume
w Increase Speaker
Volume CTRL+I
w Decrease Speaker
Volume
CTRL+SHIFT+I
w Request
Microphone
w Release
Microphone
w Mute My
Microphone
w Mute My Speakers
w Switch to Request
Microphone
w Switch to
Automatic
Microphone
w Pause Speaker's
Video
w Pause My Video
Audio/Video
Preferences...
Permissions menu
Main menu option
Pull-right menu options
Give Microphone to Next
Person
Grant
w All Permissions
w Permission to
Speak
w Permission to
Edit/Share
w Permission to
Access All Breakout
Sessions
continued
1-12 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Main menu option
Grant to Everyone
Revoke
Revoke from Everyone
Pull-right menu options
w All Permissions
w Permission to
Speak
w Permission to
Edit/Share
w Permission to
Access All Breakout
Sessions
w All Permissions
w Permission to
Speak
w Permission to
Edit/Share
w Permission to
Access All Breakout
Sessions
w All Permissions
w Permission to
Speak
w Permission to
Edit/Share
w Permission to
Access All Breakout
Sessions
Switch Instructor
Help menu
Menu option
Help Topics
About...
Getting started 1-13
Tabs
Tab
Questions
Item
w Questions asked
w New
w Show Responses to
Everyone
w View Individual
Web Pages
Breakout Sessions
Chat
Responses
Web page to send
Preview
Send
Start Breakout
Sessions
w Stop Breakout
Sessions
Send
w
w
w
w
Buttons
Button
New Outline Item
Cascading list items
w Attach a File to the
Whiteboard
w Add a Web Page
Item
w Add a Question
Screen Sharing
Whiteboard
1-14 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Mnemonics in broadcast sessions
The following table lists mnemonics and shortcut keys for menu options
that are available to students during broadcast sessions in the virtual
classroom. (Instructors can use the more extensive menus available in the
virtual classroom.) Mnemonics are underlined. When applicable, shortcut
keys appear after menu options.
Menu
Session
Edit
View
Tools
Help
Option
Session Details
Save - Chat
Leave Session
Copy Chat CTRL+C
Select All CTRL+A
Fit Shared Area to Window
Make Shared Area Full Screen
Float Video Window
Audio/Video Column
Audio Controls
Display Web Pages and Questions in New
Windows
w Interaction Tabs - All Tabs
w Interaction Tabs - Session Chat Tab
w Interaction Tabs - Web Page Tab
w Interaction Tabs - Questions Tab
w Default Layout
w Elapsed Session Time
w Remaining Session Time
w Increase Speaker Volume
w Fit Shared Area to Window CTRL+I
w Decrease Speaker Volume CTRL+SHIFT+I
w Mute My Speaker
w Pause Remote Video
w Help Topics
w About LearningSpace - Virtual Classroom
w
w
w
w
w
w
w
w
w
w
w
Mnemonics in recorded sessions
The following table lists mnemonics and shortcut keys for menu options
that are available during recorded sessions in the virtual classroom.
Mnemonics are underlined. When applicable, shortcut keys appear after
menu options.
Getting started 1-15
Menu
Session
Edit
View
Tools
Help
Options
Session Details
Save - Session Room Chat
Leave Session
Copy Chat CTRL+C
Select All CTRL+A
Fit Shared Area to Window
Make Shared Area Full Screen
Float Video Window
Audio/Video Column
Audio Controls
Display Web Pages and Questions
in New Windows
w Interaction Tabs - All Tabs
w Interaction Tabs - Session Chat
Tab
w Interaction Tabs - Web Page Tab
w Interaction Tabs - Questions Tab
w Play
w Pause
w Stop
w Fast Forward (Increments of 5 sec)
w Rewind (Decrements of 5 sec)
w Increase Speaker Volume CTRL+I
w Decrease Speaker Volume
CTRL+SHIFT+I
w Mute My Speaker
w Pause Remote Video
w Help Topics
w About LearningSpace - Virtual
Classroom
w
w
w
w
w
w
w
w
w
w
w
1-16 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Making your browser work with LearningSpace - Virtual Classroom
To make your browser work with LearningSpace - Virtual Classroom:
•
Ensure that your browser is enabled to accept cookies. Cookies are
small files that LearningSpace - Virtual Classroom stores on your
computer. These files tell LearningSpace - Virtual Classroom that you
are authorized to attend certain sessions. For example, If your browser
does not accept cookies, you cannot attend password-protected
sessions.
•
Ensure that the following options are enabled in your browser's
preferences:
• JavaTM
• ActiveX® Controls (Microsoft Internet Explorer only)
• JavaScriptTM (Netscape Communicator only)
• Plug-ins (Netscape Communicator only)
• SmartUpdate (Netscape Communicator only)
You might need to configure your browser to use a proxy server. If so,
obtain the server name and port number from your system administrator,
and then set up your browser to use the proxy server. Consult your system
administrator before changing any proxy settings.
Getting started 1-17
Chapter 2
Managing LearningSpace - Virtual Classroom
LearningSpace - Virtual Classroom Administration
The Administration page lets administrators
•
Register users and manage user profiles
•
Manage the courses that are offered in the LearningSpace Virtual Classroom,
•
Manage servers
•
Manage system-wide site settings
To select the area that you want to manage, click a view in the left-hand
navigator.
Managing registered users, instructors, and administrators.
The registered users, instructors, and administrators views let
administrators register users and manage user profiles.
Actions
From these views, you can do the following:
•
Add users
•
Remove users
•
Import multiple users from a text file
•
Edit user profiles
•
Find user profiles
Managing the course catalog
The Manage Course Catalog view of the Administrator page lets
administrators manage all the courses offered in their LearningSpace Virtual Classroom site.
2-1
You can change how information displays within the view by:
•
Clicking the course title to see details about that course and the sessions
that are offered.
•
Selecting Hide obsolete. This excludes from the view any courses that
have been removed from LearningSpace - Virtual Classroom.
Status
A course can have one of the following status settings:
Status
Description
Not yet available The instructor has not published the course to the catalog yet.
Active
The instructor has published the course to the course catalog,
and students can be enrolled.
Obsolete
The course has been marked obsolete in LearningSpace Virtual Classroom and no longer displays in the course
catalog. It can be restored.
Actions
From the Manage Course Catalog page, you can do the following:
•
Enroll students in a session
•
Unenroll students from a session
•
Restore courses
•
Change course instructors
•
Schedule sessions
•
Change or remove scheduled sessions
•
Work with generated courses
Managing servers
The Manage servers view of the Administration page lets you view all your
registered servers by their host names.
Server types
Servers can be the following types:
•
Catalog server — the Domino-based database for managing users and
courses. This server is always grouped on the same machine as the
Content server.
•
Content server — the QuickPlace-based server that contains the course
content. Each course contains outlines and course materials.
•
Session server — the Sametime-based server where sessions take
place.
2-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
You can have all of these server types on a single server or you can have the
Catalog server and the Content server sharing one server and the Session
server on another. You can have a multiple number of Session servers, but
you can only have one Catalog/Content server.
You can use the Servers view to restrict a server from hosting new sessions.
Managing site settings
The Manage Site Setting view of the Administration page displays the
number of registered users at this site as well as the system-wide settings in
LearningSpace - Virtual Classroom. Make whatever changes you want to
the default settings on this page and then click Save Changes.
Actions
From the Manage Site page, you can do the following:
•
Allow students to register themselves
•
Find the number of registered users
•
Set a default invited server
•
Set a default e-mail client
•
Turn off e-mail notifications
•
Change LDAP directory settings
Managing LearningSpace - Virtual Classroom 2-3
Chapter 3
Managing users
About permissions
User profiles organize LearningSpace - Virtual Classroom users into groups
with different degrees of access to product features. These groups are
named permissions groups. The following list describes the three
permissions groups.
•
Students have access to My Sessions, the Course Catalog, the actual
session in which they are enrolled, and if they are granted permission
by their instructor, they have access to the classroom materials for
editing and sharing in the session.
All users are automatically members of the students group. All users
removed from the instructor and administrator groups are still
members of the student group by default.
•
Instructors have access to everything that's available to a student, and
they can also:
• Create courses and schedule sessions for their courses
• Assign other instructors to sessions or courses
• Add items to the library that can be used by other instructors.
If a session has multiple instructors, only one instructor at a time can
have instructor permissions: the primary instructor. Additional
instructors have the potential to become primary instructors.
Primary instructors:
• Control the course outline
• Switch between presentation files on the whiteboard and
screen sharing
• Control the audio and video (speaker privileges)
• Access all breakout sessions
• Send Web pages and questions
• Grant data sharing, breakout session access, and speaker privileges
to others
Managing users 3-1
• Promote additional instructors into the primary instructor role.
(Students cannot be promoted)
All instructors can edit a course outline and create sessions.
•
Administrators can access everything that's available to a student, as
well as Administration tools for managing users, the course catalog,
servers, and the site.
Adding users
Every LearningSpace - Virtual Classroom user needs to be registered with
the system before he or she can participate. You register a user by adding a
user profile to LearningSpace - Virtual Classroom. All users are
automatically added to the student permissions group. As you follow this
procedure, the interface that displays varies, depending on whether your
site uses a local LearningSpace - Virtual Classroom directory or a corporate
LDAP directory.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Registered Users.
3. Click Add Users.
If your site uses a local LearningSpace - Virtual Classroom directory, an
Add Users screen displays with four columns in each row. If your site
uses a corporate LDAP directory, an Add Users screen displays with a
single column entry box.
Adding users to a local LearningSpace - Virtual Classroom directory
1. In the Add Users screen, enter the following information for each user:
Login. Enter a unique login ID. It can contain alphabet characters,
numbers, dashes (-), and underscores (_), but spaces are not allowed.
Display name. Enter the user's name how you want it to display to
other users. Use a format that follows any conventions established at
your site (Last name, first; First name, first; nicknames, etc).
E-mail. (Optional) Enter the user's e-mail address. This address is used
to notify the student of his or her enrollment status.
Password. Enter a password. A secure password is mixed-case and
contains numbers and punctuation, instead of entirely lowercase
alphabet characters. Your site may have its own rules regarding
passwords.
2. (Optional) If the new users are instructors or administrators, check the
appropriate box under the Permissions heading. A user can be both an
instructor and an administrator.
3-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
3. Select an e-mail client for the users if it is different from the default
e-mail client.
4. (Optional) Click the "QuickPlace accessibility mode" check box to
enhance keyboard and screen reader accessibility.
5. Select the broadcast server to use for broadcast sessions.
6. Click Add Users to add your list of users.
7. When the Adding users confirmation screen displays, check to see if
any users that you specified did not get added.
8. Click "Back to User Administration."
Adding users if your site uses a corporate LDAP directory
If your site uses a corporate LDAP directory, students are automatically
registered in LearningSpace - Virtual Classroom when you enroll them in a
session. To add instructors and administrators, you must follow these
steps:
1. In the Add Users screen, enter the user's Login name (the Distinguished
Name) that is recognized by the external directory. Press Enter after
each name you add. If you don't know a user's Login name, click
“Look up...” to find it in the directory.
2. Check the appropriate box under the Permissions heading. A user can
be both an instructor and an administrator.
3. Select an e-mail client for the users if it is different from the default
e-mail client.
4. (Optional) Click the "QuickPlace accessibility mode" check box to
enhance keyboard and screen reader accessibility.
5. Select the broadcast server to use for broadcast sessions.
6. Click Add Users to add your list of users. LearningSpace - Virtual
Classroom retrieves users' display names and stores them locally.
Display names are derived from the user’s common name
(designated as CN).
7. When the Adding users confirmation screen displays, check to see if
any users that you specified did not get added.
8. Click "Back to User Administration."
Communicating with users
You need to provide users with the following information:
•
Make sure that users' Web browsers support JavaScript and accept
cookies.
Managing users 3-3
•
If you allowed users to register themselves with the system, describe
the format of their user IDs if you require one. Let users know if you
want them to include their e-mail address when they register.
•
If you do not allow users to register themselves, inform them of the
login name and password (if any) that you have assigned them.
•
If you have email notification turned off, you need to tell users when
you have enrolled them in a course.
Editing user profiles
You can change a user's display name, password, broadcast server,
permissions, and e-mail address in the user's profile. You cannot change the
user's login.
If your site uses a corporate LDAP directory for creating user profiles, note
the following:
•
You cannot change the user's password or e-mail address in the
LearningSpace - Virtual Classroom interface. Make these changes in the
corporate LDAP directory itself.
•
Any changes that you make in the user profile do not get written back
(updated) to the external directory.
If a user is scheduled to teach an upcoming class, you cannot remove the
check from the instructor’s permissions checkbook.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select the type of user profile that you want
to edit (registered users, administrators, or instructors).
3. Click the user's login. The user's profile displays.
4. Click Edit.
5. Edit the settings that you want to change.
6. Click Save changes.
Removing users
Removing a user removes the user's profile from LearningSpace Virtual Classroom as well as the permissions group to which the user
belonged. Records of assessments and courses that a student took remain.
1. In the Learning Home, click the Administration tab.
2. Click the user's login. The user's profile displays.
3. Click Remove User.
4. If the user is an instructor and has any upcoming sessions, a message
displays telling you that you cannot the instructor until the sessions
3-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
have been reassigned. Click Edit next to any upcoming sessions and
reassign these sessions.
5. When the Remove user confirmation appears, click "Back to User
Administration."
Finding user profiles
Follow these instructions to search for a user profile. A user must be
registered in order to appear in your search results.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select the type of user that you want to find
(registered users, administrators, or instructors).
3. Click Search.
4. Enter the login or display name of the user that you want to find.
You can specify only the beginning characters in the field value. The
search results are based on all matches with those beginning characters.
For example, a search on a display name entry of “Adams”, could
return the following results:
Adams, John
Adams, Abigail
Adamson, Dana
Adamson, Carla
5. Click Go.
The search results display beneath the query statement.
Enrolling students in a session
You can enroll students in a session until the session ends. Unless you have
turned off e-mail notification or if users have no specified e-mail address,
they automatically get notified of their enrollment.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
Note A course is obsolete when it has been removed from
LearningSpace - Virtual Classroom, and students can no longer be
enrolled.
4. Click the course title to see the upcoming sessions for that course.
Managing users 3-5
5. Find the session in which you want to enroll the student, and click
Enrollment.
6. Click Add... next to the Enrolled students list.
7. (Corporate LDAP directories only) Select Person or Group.
If you select Group, then all the members of that group are enrolled in
the session.
8. Click the letter that the student's name starts with, and then select the
student that you want to enroll.
9. Click Add, and then click Close.
10. Click Save changes.
What happens next
Once you have enrolled a student, he or she receives an e-mail message
with instructions on joining the session.
Note Students must have an e-mail address recorded in their user profiles
in order to receive the message. Also, your session is scheduled in your
calendar if it supports Lotus Notes or Microsoft Outlook formats.
Unenrolling students from a session
You can unenroll students from a session. Unless you have turned off
e-mail notification, or the students have not specified e-mail addresses, they
automatically get notified of their unenrollment in an e-mail.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) To remove from view sessions that have already occurred,
select the Hide obsolete box.
4. Click the course title to see the upcoming sessions for that course.
5. Find the session from which you want to unenroll the student, and click
Enrollment.
6. Select the student you want to unenroll, and click Remove from list.
7. Click Save changes.
Allowing students to register themselves
Depending on how much control you want to have over the registration
process, you can allow students to register themselves. You turn on this
feature in the Site Settings interface.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
3. Click Edit.
4. Select "Users can register themselves as students."
If your site uses a corporate LDAP directory, users are automatically
registered the first time they sign in to LearningSpace - Virtual
Classroom.
5. Click Save Changes.
Importing multiple users from a text file
You can add new users by importing files from outside LearningSpace Virtual Classroom.
Preparing text files
If your site uses a local LearningSpace - Virtual Classroom directory, use
the following guidelines to create a text file with the member information
you want to import:
•
Each row of the file must contain the following fields with information
for each member: login name, display name, e-mail address, password. See
the examples at the end of this topic.
•
Separate fields with a comma.
•
The login name cannot have spaces.
•
The login name, display name, and password cannot be blank. If you
omit an email address, insert a comma in its place.
If your site uses an external directory, each row in the text file must contain
the login name of a user.
Importing text files
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Registered Users.
3. Click Import.
4. Enter the name and path of the file that you want to import, or click
Browse to find it.
5. Click the check box next to the groups to which you want to add the
imported users. They get automatically added to the Student group.
Note Users can be members of both the instructor and
administrator groups.
6. Select an e-mail client.
7. Select a broadcast server to use for broadcast sessions.
8. Click Import users.
Managing users 3-7
9. When the Importing users confirmation screen displays, check to see if
any users that you specified in the text file did not get added.
10. Click "Back to User Administration."
Examples
csmyth,cara smyth,Csmyth@mycompany.com,temp21PW
Jkwan,jack kwan,jkwan@mycompany.com,temp21PW
Jortega,janice ortega,,temp21PW
Finding the number of registered users
You can find the total number of registered LearningSpace Virtual Classroom users at you site.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Chapter 4
Managing courses
Viewing the results of completed sessions
You can view the details of completed sessions, such as who attended the
session, and student test results. You cannot change this information.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
Note A course is obsolete when it has been removed from
LearningSpace - Virtual Classroom, and no longer appears in the course
catalog.
4. Click the course title to see the sessions for that course.
5. Find the session in the Completed sessions section — right after the
Upcoming sessions section.
6. Click View session details.
7. (Optional) Click View attendance to see a list of the session attendees.
8. (Optional) Click View responses to see student responses to
assessments.
Marking courses obsolete
You can temporarily remove a course from LearningSpace - Virtual
Classroom by changing the course's status to obsolete. You cannot make a
course obsolete if it has any active sessions, so you must cancel those
sessions first or wait until the sessions have occurred. When a course is
obsolete, the course data is not removed from the system, and you can still
display details about the course, but you can no longer enroll students. You
can also restore a course later.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
4. Click the course title.
5. Check that there are no active sessions under Upcoming Sessions.
4-1
6. Click "Mark as obsolete."
7. When the confirmation displays, click "Mark as obsolete" again.
8. Click "Back to Manage Courses."
Restoring courses
You can restore courses that have been flagged as obsolete. Once a course
has been restored, it is just like it was before you marked it as obsolete.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
4. Click the course title.
5. Click "Restore course."
6. Click "Back to Manage Courses."
Changing course instructors
You can add or remove instructors from a course. When you add an
instructor, he or she can modify course contents, create and delete sessions,
and add other instructors to the course.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
4. Click the course title.
5. Click Change next to the instructors value.
6. Click "Add...."
A list of all users with instructor permissions displays.
7. Select the instructor you want to add to the list of course instructors,
and click Add.
8. Click Close when you have finished adding instructors.
9. Click Save Changes.
Removing course instructors
To remove an instructor, follow the previous instructions and instead of
clicking "Add...," select the instructor and then click "Remove from list."
When the confirmation displays, click Remove.
You cannot remove an instructor who is scheduled to teach upcoming
sessions of the course.
4-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Scheduling sessions
You can schedule a new session of a course up to one hour before you want
the session to begin. Since you can only enroll students up to one hour
before the session begins, allow yourself or the students enough time to
enroll.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
4. Click the course title.
5. Click New session.
6. Enter the following information:
• Enter the date, start time, and duration of the session. (Required
fields)
Note The session is actually available 15 minutes before the start
time indicated on this page so that instructors can access the session
ahead of time to set up the class.
• Select the type of session this is: Moderated (a session that allows
interactions between students and the session) or Broadcast (a
session that does not allow student interaction with the session).
• Select the session server where you want the session to run. For
example, if you know in advance that most of the students attending
the session will be joining from a particular country, you might select
a server in that country. The default value is "Use any available
server."
Note If LearningSpace - Virtual Classroom is unable to schedule the
session on the specified server after three attempts, any available
server is used. A session server might be unavailable because the
server is down and needs to be restarted.
• Specify whether students can enroll themselves in the session or if
they must be enrolled by the LearningSpace - Virtual Classroom
administrator. Also, specify whether there is a maximum number of
students who can enroll in the session.
• Select the primary (required) and additional instructors for this
session. Instructors for this session may be any LearningSpace Virtual Classroom instructor listed as an instructor for this course.
• Select the tools to use during this session: Audio/video, chat, and
whether the session will be recorded.
• Select whether the session will be encrypted, for additional security.
• Select whether performance should be optimized for modem users.
Managing courses 4-3
7. Click Create session.
Changing or removing scheduled sessions
You can modify or remove existing scheduled sessions. You can change the
following information in a session:
•
Date and time
•
Session type (moderated or broadcast)
•
Student enrollment
•
Primary or additional instructors
•
Tools used in the session
•
Security and performance choices.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Course Catalog.
3. (Optional) Select or deselect the Hide obsolete box.
4. Click the course title.
5. Under Upcoming sessions, click the date and time of the session that
you want to modify.
6. Click Edit.
7. Change information in the session that you want to modify.
8. Click Save.
Removing scheduled sessions
If you want to remove a scheduled session of a course, follow the previous
instructions. Instead of clicking Edit, click Remove session.
4-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Chapter 5
Managing the site
Turning off e-mail notifications
Whenever a student enrolls in a course, an e-mail notification is
automatically sent to the student with instructions for joining the session. A
student also receives a reminder if the student’s enrollment status changes
(for example, the session is canceled or rescheduled, or the student has been
unenrolled).
Instructors receive e-mail notifications:
•
When they are assigned a session
•
When assignment status changes (for example, the session is canceled
or rescheduled, or another instructor has replaced him or her).
If you no longer want to send reminders and status change notices, you can
turn off e-mail notification by following these instructions:
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3. Click Edit.
4. Deselect the Session notification box.
5. Click Save Changes.
Changing LDAP directory settings
If your site uses a corporate LDAP directory, you can change the following
settings:
•
Server name The name of the server where the LDAP directory resides.
•
Port number The port number for the server.
•
User name The fully qualified name of the directory's administrator.
•
Password The password of the administrator.
To change the settings, follow these instructions:
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3. Click Edit.
5-1
4. Make your modifications.
5. Click Save Changes.
Allowing/restricting new sessions
The Manage servers page lets you see a server's hosting status in
LearningSpace - Virtual Classroom. By default, all session servers can host
new sessions. You can restrict new sessions from being added to a server.
This can help you to control performance issues on an individual server, as
well as to distribute sessions across multiple servers.
Follow these instructions to restrict new sessions from being added to a
server:
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Servers.
3. Click the host name of the server that you want to restrict from hosting
new sessions.
4. Next to “Allows new sessions,” click "Change Setting."
The setting changes to No.
Note This doesn’t affect existing sessions.
Setting a default e-mail client
You can specify a default e-mail client for all new users at your site. Specify
Lotus Notes, Microsoft Outlook, or plain text formats. You can override
this value when you add or import users, or when you edit an individual
user’s profile.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3. Click Edit.
4. Select a default e-mail client.
5. Click Save Changes.
Setting a default broadcast server
LearningSpace - Virtual Classroom uses broadcast servers for broadcast
sessions. You can override this value when you add or import users, or
when you edit an individual user’s profile. Follow these instructions to set
a default broadcast server.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Site Settings.
3. Click Edit.
5-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
4. Enter the host name of the default broadcast server.
5. Click Save Changes.
Managing the site 5-3
Chapter 6
Preparing to take sessions
Getting started
LearningSpace - Virtual Classroom is a Web-based learning system of
instructor-led classes. All online work is done through your browser.
To enroll in courses, click the Course Catalog tab at the top of the Learning
Home window. Click a course in the course table to display its description.
To view courses in which you are already enrolled, click the My Sessions
tab in the Learning Home window. Click a course to display its description.
When you attend a session, your instructor can present materials in the
form of slides and documents, Web pages to visit, shared applications, and
question-and-answer sessions. You can also chat with other students and
instructors in the class.
Changing your password
You can change your password using one of the following methods:
•
Ask your administrator to change your password.
If you have forgotten your password, this is the only choice you have.
•
Change your password yourself, if your site allows it.
Note If your site uses a corporate LDAP directory, you cannot change
your password yourself using the Learning Home. Contact your
administrator.
To change your password yourself:
1. In the Learning Home, click Change password in the upper-right
corner.
2. Enter your current password.
3. Enter a new password, and then reenter it.
Note A secure password has eight or more characters, and contains
numbers and mixed case alphabetic characters. Your site might have
its own requirements.
4. Click OK.
5. When the confirmation displays, click Close window.
Preparing to take sessions 6-1
Using the course catalog
Use the Course Catalog page in the Learning Home window to select a
course in which you want to enroll.
You can change the view by:
•
Clicking "By Course Title" or "By Date" in the View section.
•
Clicking on the title to see details about that course, and to enroll.
Date and time
A session of a course can have one of the following date and time settings:
Date and time
Date and time
Description
Actual date and time of an upcoming
session
No upcoming sessions A course has no available upcoming
sessions.
Course details
When you click on a course title in the course catalog, details about that
course display. Included in course details are the following:
•
A description of the course.
•
Upcoming sessions. The dates, times, instructors, and status for
upcoming sessions of the course in which you can enroll. A session can
have one of the following status settings
Status
Full
Description
The session has no more room, so
you cannot enroll.
Open enrollment The session still has room, so you
can enroll.
Closed enrollment You are not allowed to enroll
yourself in this session. Contact
your LearningSpace - Virtual
Classroom administrator in order to
get enrolled.
Preparing to use audio and video
If your session of LearningSpace - Virtual Classroom includes computer
audio and video, you can talk to the instructor and other students just as
though you were seeing them face to face. Before you attend your first
audio/video session, follow these tips to ensure that your session is
successful:
6-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
Make sure your computer includes the required hardware and software
for audio/video sessions.
•
Use LearningSpace - Virtual Classroom to test your audio and video.
•
Test and configure your sound card.
Useful terms
The following terms will help you use your audio and video effectively:
General terms
• Device driver: A device driver allows a hardware device (such as a
camera) to interact with a program that uses the device.
Audio terms
• Sound card: A hardware component that allows your computer to
record or produce sounds.
•
Full duplex: Describes a sound card that allows you to speak and
listen at the same time. You must have a full-duplex sound card to
participate in interactive sessions. (You can use a half-duplex sound
card for broadcast sessions or when viewing a recorded session.)
•
Half duplex: Describes a sound card that does not allow you to speak
and listen at the same time. If you are using a half-duplex sound card
and someone interrupts you while you are speaking, you will not hear
the interruption. You can use a half-duplex sound card for broadcast
sessions or when viewing a recorded session.
•
Recording device: The device that your computer uses to record
computer audio; usually a sound card for a microphone or
speakerphone. If you have more than one sound card, you can choose
your preferred recording device in the audio preferences for the virtual
classroom.
•
Playback device: The device that your computer uses to play
computer audio; usually a sound card for speakers or headphones. If
you have more than one sound card, you can choose your preferred
playback device in the audio preferences for the virtual classroom.
•
System mixer: Software on your computer that allows you to set
volume levels for the audio components on your system (such as your
microphone and speakers). You can access the system mixer from audio
preferences.
•
Microphone sensitivity: Your microphone's sensitivity to surrounding
noise, such as shuffling papers or typing on the keyboard. You can
adjust the microphone sensitivity to ensure that you do not transmit
noise when another participant is speaking.
Preparing to take sessions 6-3
•
Echo cancellation: A feature that eliminates any echo caused by audio
coming out of your speakers and going back into your microphone.
This type of echo can occur when your speakers and microphone are
too close together (for example, if you are using a laptop with speakers
and microphone set close together or if you move your microphone too
close to your desktop speakers). To eliminate echoes in your sessions,
you can use headphones or a speakerphone with echo cancellation, or
you can select the echo cancellation check box in the audio preferences
of the virtual classroom.
•
Unidirectional microphone: A microphone that picks up most of its
sound from directly in front of the microphone. A unidirectional
microphone is recommended for use with the virtual classroom unless
you are using a 360-degree video camera. (Use an omnidirectional
microphone with a 360-degree video camera.)
•
Omnidirectional microphone: A microphone that picks up sound
from all sides. Use an omnidirectional microphone when you are using
a 360-degree video camera.
Video terms
• Video card: A hardware component that allows your computer to
produce video images. Also known as a video capture device. You can
choose your preferred video card (or video capture device) in the video
preferences for the virtual classroom.
•
Video capture device: Either a video card (see definition above) or a
Universal Serial Bus (USB) camera.
•
Video format: The format that the camera uses to pass video images
between the camera and the waiting program (such as the virtual
classroom). You can set your video format in the video preferences for
the virtual classroom.
•
Video size: Defines how many pixels, or dots, make up each video
image. LearningSpace - Virtual Classroom supports two video sizes:
176 x 144 or 160 x 120. You can choose a video size in the video
preferences.
6-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Supported sound cards
The following lists identify sound cards that you can use with
LearningSpace - Virtual Classroom.
Note All product and company names mentioned herein may be the
trademarks or registered trademarks of their respective owners.
Any correctly installed full-duplex sound card should work with
LearningSpace - Virtual Classroom.
• CrystalWare (integrated)
• Montego A3D Xstream
• SoundBlaster Live Value
• ALS120
• Aureal Vortex A3D SQ1500
• Aureal SB Audio PCI 64V
• ES1887 (integrated)
• Montego II A3D
• Montego II Quadzilla
• Rockwell WaveArtist
• SoundBlaster PCI 128
• SoundBlaster PCI 512
• SoundBlaster 32 AWE
• SIIG SoundWave Pro PCI
• Yamaha DS-XG (integrated)
• Creative Crystal PnP Es 1868
• Creative Sound Blaster Creative 16 Plug & Play
• Creative AWE64
• Creative SoundBlaster PCI
• Addonic (PCI)
• Crystal Audio (DELL onboard sound card)
• Crystal SoundFusion PCI Audio Accelerator (IBM Thinkpad®
default)
Preparing to take sessions 6-5
Supported cameras
The table below lists supported cameras for each operating system. If your
preferred camera is not listed, check with your system administrator to
obtain the most recent information about supported cameras. Universal
Serial Bus (USB) cameras are recommended for use with LearningSpace Virtual Classroom. The cameras listed below are all USB cameras.
Note All product and company names mentioned herein may be the
trademarks or registered trademarks of their respective owners.
Operating System
Windows 98
Windows NT 4, Service Pack 6
Supported Cameras
ATI All-In-Wonder Pro (PCI capture card
only; does not include a camera)
IBM PC Camera
IBM PC Camera Pro Max
Creative Video Blaster WebCam 3
Intel PC Camera Pro Pack
Intel PC Camera Pack
Kodak DVC325
Logitech QuickCam Home
Logitech QuickCam Express
Logitech QuickCam WebCam
Logitech QuickCam VC Alpa Cam
Nogatech USB Digital Micro Cam
Creative Video Blaster WebCam Go
Webeye PC370
Boser BS105B (requires capture card)
I-O Data USB-CCD
GV-VCP2 (PCI capture card only; does not
include a camera)
GNet DZ eye
Orite USB PC Camera
QuickCapture-EZ Video Capture card
CA-120P, Orite Technology (requires
capture card)
3Com HomeConnect
3Com Big Picture
continued
6-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Operating System
Windows 2000 Professional
Windows XP
Supported Cameras
3Com HomeConnect
Hauppauge WinTV (PCI capture card only;
does not include a camera)
Webeye PC370
Kodak DVC325
Logitech QuickCam VC Alpa Cam
Logitech QuickCam WebCam
Logitech QuickCam Express
Logitech QuickCam Home
Orite USB PC Camera
IBM UltraPortTM
IBM PC Camera
Nogatech USB Digital Micro Cam
3Com HomeConnect
Creative Video Blaster WebCam 3
IBM PC Camera
IBM PC Camera Pro Max
Intel PC Camera Pro Pack
Logitech QuickCam Home
Logitech QuickCam Express
Logitech QuickCam WebCam
Hauppauge WinTV
(PCI capture card
only; does not
include a camera)
Note LearningSpace - Virtual Classroom supports the TotalView High Res
360-degree video camera from BeHere Technologies. For more information
about this camera, such as required hardware and software, see the camera
documentation.
Testing your audio and video
LearningSpace - Virtual Classroom allows you to test your audio and video
before joining a session. You can test your audio and video when you test a
session from the My Sessions tab in the Learning Home. (If you only plan to
attend broadcast sessions, you do not need to test your audio and video.)
The first time that you test your audio and video, you might see some
Security Warnings. Click Yes or OK in the warning dialog boxes to test your
audio and video.
To test your audio and video:
1. In the Learning Home, click the My Sessions tab.
2. Click “Click here to test your set-up before attending your first
session.”
Preparing to take sessions 6-7
3. The Test Session window appears, with text in the left frame and a
virtual classroom session, including video windows and audio controls,
in the right frame. You should be able to see your own video image in
both the My Video and Speaker's Video windows.
4. When you are ready to test your audio and video, click the "Test your
audio/video" link in the Test Session window.
5. Audio and video Help text appears on the left side of the Test Session
window. Follow the instructions to test your microphone, speakers, and
video camera.
6. When you have finished testing, click Done in the Test Session window.
Your audio and video are now ready for a session in the virtual
classroom.
Testing and configuring your sound card
To ensure that your sound card will perform well during sessions, you can:
•
Ensure that you have a full-duplex sound card.
•
Use the Sound Recorder to test the recording and playback capabilities
of the sound card.
Ensuring that you have a full-duplex sound card
To use audio and video in most sessions, you must have a full-duplex
sound card. A full-duplex sound card allows you to record and play audio
simultaneously. To verify that your sound card is full duplex, check your
sound card documentation.
Testing record and playback capabilities
You can use the Sound Recorder program on your computer to test your
sound card's capabilities. To open the Sound Recorder, choose Start Programs - Accessories - Entertainment - Sound Recorder.
To test your sound card:
1. Choose File - New.
2. Click the Record button (the button with the red circle).
3. Speak into your microphone to record your voice.
4. Click the Stop button.
5. Choose File - Save As, and then name and save the file.
6. To play the sound file, open the file and click the Play button.
6-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Managing your sessions
The My Sessions page of the Learning Home window shows all the sessions
that you are scheduled to take. If you are an instructor, the My Sessions
page also shows the sessions that you are assigned to teach.
You can change the view by
•
Clicking the title to see details about that session.
•
Selecting Hide completed. This excludes any sessions that you have
completed from the view.
From the My Sessions page you can:
Status
A session can have one of the following status settings:
Status
Need to take pre-session
assessment
Enrolled
Completed
Description
You must take an assessment before you can
attend the session.
You are enrolled in the session. If a pre-session
assessment is required, you have taken it.
You have completed the session.
If you are an instructor, sessions your are teaching can have one of these
status settings:
Status
Primary instructor
Additional instructor
Completed
Description
You are the main instructor for this session. You
have control of the classroom materials.
You are an instructor assigned to the session.
You do not have control of the classroom
materials until the primary instructor switches
roles with you.
You have completed the session.
Viewing session details
Clicking the session title displays the following information:
•
Course number An instructor might assign a number to each course.
•
Description A brief description and an outline of the course contents.
•
Session information The session date, starting time, status, and
instructor. You can join a session here, or unenroll.
Instructors can click "View attendance" to see a list of the students
enrolled in a session.
Preparing to take sessions 6-9
•
Optional components If your session includes pre-session assessments,
then they display here. You take assessments here, or view your results
(you can only see your own results).
After a session finishes,
• Any in-class assessment results display here.
• If the session was recorded, then the link to replay it is here.
• Instructors can see enrollment information, the assessment results of
all the students in the session, and saved whiteboard presentation
files.
About sessions
In LearningSpace - Virtual Classroom, a session is a live online class in
which all participants sign in at the same time. The beginning and ending
times for a session are specified by the instructor.
When students attend a session, they see the virtual classroom window.
Instructors and students interact in the virtual classroom. For example, they
can work with other participants in a shared application, present
information on the whiteboard, or post chat messages.
Session types
There are two types of sessions that provide different levels of interaction:
•
Moderated sessions
Instructors use moderated sessions for small to medium-size classes
with lots of interaction between instructors and students. An instructor
has the option of offering breakout sessions within the moderated
session.
•
Broadcast sessions
Instructors use broadcast sessions for large classes where the students
only need to watch and listen to the instructors. There is no interaction
between students and instructors in these sessions.
About broadcast sessions
Broadcast sessions differ from moderated sessions because most students in
the session are passive participants who cannot contribute to the session.
Typically, courses are delivered in broadcast sessions when the expected
enrollment is too large to accommodate a lot of in-class interaction.
6-10 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
When you are a student in a broadcast session, you can watch and listen,
but you cannot interact with the instructor during the session. Only the
instructors(s) can send and respond to questions, raise hands, draw on the
whiteboard, share and control screens, and use chat.
Broadcast sessions and multiple severs
If many students attend a broadcast session, allowing them to attend the
session from one or more servers has the following advantages:
•
Better server performance
Large numbers of students can access different servers to attend the
same session. System resource usage is split among multiple servers,
which results in better server performance.
•
Reduced network usage
Students in remote locations can access a local server to attend a session
which reduces network usage and improves session performance.
To spread the student load among multiple servers, you need to assign each
student to a broadcast server. A broadcast server is the server that is
geographically closest to that student.
Assigning broadcast servers
To set a default broadcast server for all users, see Setting a default
broadcast server. You can also assign a broadcast server different from the
default one, when you add users. Follow these instructions to change a
broadcast server for individual students.
1. In the Learning Home, click the Administration tab.
2. In the left-hand navigator, select Registered users.
3. Click the Login name of the student that you want to assign to a
broadcast server.
4. Click Edit.
5. Select the broadcast server for this student.
6. Click Save.
Enrolling yourself in a course
If you have registered in LearningSpace - Virtual Classroom, you can enroll
in courses. There are two ways to enroll in a course:
•
Your administrator can enroll you in a course if its status in the course
catalog is "Closed enrollment," or even if its status is “Open
enrollment.”
•
You self-enroll if the course has open enrollment.
Preparing to take sessions 6-11
You can enroll in a course up to fifteen minutes before it begins as long as it
is not full. Follow these instructions to enroll yourself.
1. In the Learning Home, click the Course Catalog tab.
2. Find the course by clicking "By Course Title" or "By Date" in the
left-hand navigator.
3. Click the course title.
Details about the course display.
4. Find a session with a status of "Open enrollment" that is convenient for
you. Click Enroll.
An enrollment confirmation displays.
5. Click OK to confirm your enrollment.
6. If an assessment is included, you can either click Take Assessment, or
take it at another time.
7. Click Close Window.
Note To unenroll from a session, see Unenrolling yourself from a session.
Attending a session
You can attend a session of a course you have enrolled in, up to fifteen
minutes before the session is scheduled to begin. Before you attend the
session test your audio and video.
Viewing the outline
Check the outline to familiarize yourself with the materials in the session.
1. In the Learning Home, click the My Sessions tab.
2. Click the session title that you want to attend.
3. Under the Description section, click View outline.
Take a pre-session assessment
Some courses include a pre-session assessment that you take before you can
join a session. Some are required; others are not.
1. In the Learning Home, check to see if your course includes a
pre-session assessment by clicking the course title in the My Sessions
page.
2. If the Session details include a pre-session assessment section, click
Take assessment.
3. After you complete the assessment, click View answers to see your
results.
6-12 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Attending the session
The following procedure describes how to attend a session. If you received
an e-mail notification about your enrollment, the e-mail links you directly to
the Session detail page — the last step in this procedure.
1. In the Learning Home, click the My Sessions tab.
2. Click the session title that you want to attend.
3. Be sure you have completed any pre-session assessment requirements.
See the previous section.
4. Under Session information, click Attend session. If the session is not yet
available, you will see a message.
Note Sessions are not available until fifteen minutes before their start
time.
Responding to invitations to join a session
An instructor can invite you to a session if you were unable to enroll or if
you only want to audit the class. If you are invited to a session, you can
respond in the following ways:
•
To accept the invitation, click Join.
•
To decline and close the invitation, click Close.
Unenrolling yourself from a session
If your session allows self-enrollment, you can unenroll from a session you
don't want to attend.
1. In the Learning Home, click the My Sessions tab.
2. Click the course title.
3. Under Session details, click Unenroll.
Note If there is no Unenroll button, contact your site administrator to
unenroll you.
4. When the confirmation displays, click Unenroll.
5. Click Back to My Sessions.
If your site supports e-mail notification, you receive an e-mail confirmation
of your unenrollment.
Preparing to take sessions 6-13
Chapter 7
Having an effective session
Observing a session
During a virtual classroom session, you can view:
•
A presentation, such as a shared screen or a presentation file on a
whiteboard
•
Session information, such as who else is in the session.
•
Web pages that the primary instructor sends.
•
Responses to questions that the primary instructor shares.
Note There are fewer options available for participants in broadcast
sessions. See Participating in a broadcast session.
Tips for arranging the session
Use the following tips to arrange the layout of the session to suit your
needs. Any changes that you make only affect your view of the session not the views of other students or instructors.
Screen sharing, floating video, and the session
When you are sharing your screen or a program, you are usually working
in the shared screen or program, and you can no longer see the session. Use
the information below to make sure that you can see video, the Participant
List, the audio controls, and the Interaction Tabs while you are sharing:
•
To see video while sharing your screen, float the video windows. When
the video windows are floating, you can place them next to the screen
or program that you are sharing on your computer.
Tip Remember that if you are sharing your entire screen, everyone in
the session will see your video windows when you float them.
Having an effective session 7-1
•
If you want to see the entire session while sharing your screen, resize
your browser window by using the buttons in the top right corner of
the browser. You can also put your mouse pointer at the bottom right
corner to resize window (the mouse pointer becomes a double arrow).
When you resize the browser, you can make more or less of the session
visible, and then place your browser next to the shared program so that
you can see both at once.
•
Use the tips below to reduce the size of the session, or to make only
certain elements visible. For example, if you are not using the
Participant List, you can hide the Participant List column so that it is no
longer visible.
• Drag the splitter (the black bars that appear when you move your
mouse pointer over the top of the Interaction tabs) to make the tabs
larger or smaller.
• Expand or hide the Interaction Tabs by clicking the black arrows on
the splitter.
• Expand or hide the outline by clicking the black arrows on the right
side of the outline, or by dragging the splitter.
• Show or hide the right hand column (video, Participant List, and
audio) by choosing View - Participant List Column - Entire Column
to turn the check mark on or off.
• Show or hide the Interaction Tabs by choosing View - Interaction
Tabs - All Tabs to turn the check mark on or off.
Viewing or hiding session components
•
Outline: If the outline is not visible, choose View - Outline - Entire
Outline to turn on the check mark. The outline appears on the left side
of the session.
•
Participant List: If the Participant List column is not visible, choose
View - Participant List Column - Entire Column to turn on the check
mark. The Participant List column appears on the right side of the
session. (This menu item is not available for most participants in a
broadcast session. If you are an audience member in a broadcast
session, you cannot view the Participant List.)
•
Interaction Tabs: The Interaction tabs are Chat, Questions, Breakout
Sessions, and Web Pages. These tabs appear at the bottom of the virtual
classroom session. If a tab is not visible, use the View - Interaction Tabs
menu items to turn on the check mark next to the appropriate tabs. For
example, choose View - Interaction Tabs - Questions Tab to view the
Questions tab.
7-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Note The Chat tab only displays if the session has been chat-enabled
when it was scheduled.
•
Audio and video: If the audio controls are not visible, choose View Participant List Column - Audio Controls to turn on the check mark. If
the video windows are not visible, choose View - Participant List
Column - Video Windows to turn on the check mark.
•
Toolbars: If the screen-sharing toolbar is not visible, choose View Toolbar to turn on the check mark. If the whiteboard tools are not
visible, choose View - Whiteboard Tools to turn on the check mark.
Returning the session to the original layout
If you have changed the layout, you can return the session to its original
layout whenever you want. Click View - Default Layout.
Making the shared area full screen
You can maximize the shared area to see a larger view of the shared
information. When the shared area is maximized, it covers the entire screen.
If you are an instructor, you should advise your students to do this.
To make the shared area a full screen, choose View - Make Shared Area Full
Screen, or click Make Shared Area Full Screen on the toolbar.
Note This button is most useful when you are sharing a whiteboard file or
viewing information shared by another participant. If you are sharing your
own screen, this button has no effect. If you are the instructor, this doesn’t
affect the student’s screens, just your own screen.
Undo
To return to the original session layout, click Undo Full Screen on the
floating toolbar.
Fitting the shared area to the window
To see all of the session content without scrolling, you can fit the shared
area to the window.
Fitting the shared area
Choose View - "Fit Shared Area to Window," or click "Fit Shared Area to
Window" on the toolbar.
A check mark appears next to the "Fit Shared Area to Window" item. The
image on the whiteboard or the shared screen is sized to fit into the shared
area.
Having an effective session 7-3
Note This button is most useful when you are sharing a whiteboard file or
viewing information shared by another participant. If you are sharing your
own screen, this button has no effect.
Returning to original size
To return the image to its original size, choose View - "Fit Shared Area to
Window" to remove the check mark, or click the "Fit Shared Area to
Window" button again. The image on the whiteboard or the shared screen
returns to its original size.
Viewing session information
Use the virtual classroom session menus and features to obtain information
about sessions.
Available audio and video tools
You can see participants' audio and video hardware by selecting names in
the Participant List, and then choosing Session - People - Participants' A/V
Tools.
Identifying participants in the session
The Participant List displays information about students and instructors
and helps you identify their roles. Names in the Participant List are sorted
alphabetically by default. To sort the names according to any of the
categories below, click the icon at the top of the column for the category. To
return the names in the Participant List to alphabetical order, click Name at
the top of the column.
You might see the following icons next to participants' names:
•
Hand raise: A hand icon appears next to the names of participants
who click the hand-raise button.
•
The current speaker: During a session that includes computer audio,
the "currently talking" icon appears next to the name of the current
speaker.
•
Who has requested the microphone: During a session that includes
the Request Microphone mode of computer audio, "waiting to talk"
icons appear next to the names of participants who have requested the
microphone.
Participant list details
Click the Participant List details button in the bottom right corner of the
Participant List to view more information about session participants.
Names in the Participant List details are sorted alphabetically by default. To
7-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
sort the names according to any of the categories below, click the icon at the
top of the column for the category. To return the names in the Participant
List details to alphabetical order, click Name at the top of the column.
•
The primary instructor: The primary instructor icon appears next to
the primary instructor's name.
•
Additional instuctors: The additional instructor icon appears next to
the names of any additional instructors.
•
Permission to edit/share and permission to speak: Check marks
indicate which participants have permissions. Only the primary
instructor sees the check marks; other participants cannot see the
permissions columns of the Participant List details.
•
Who is sharing: The sharing icon indicates which participant is sharing
a screen.
•
Who is controlling the shared screen: The arrow icon indicates the
participant who currently controls the shared screen.
Web pages sent
To see the most recent Web page that the instructor has sent to session
students, click the Web Pages tab and click Go.
Tallied responses to questions
If the primary instructor shares the tallied responses to questions, you can
see them in the Questions Tab. Click the arrow next to the "Questions in the
set" drop-down list, and then select a question from the list. The responses
appear.
Permissions
To see which permissions you or other participants have, move your mouse
pointer over a name in the Participant List and read the tooltip. See
"Viewing Your Permissions" for more information.
Status bar
The status bar at the bottom of the virtual classroom displays messages and
information about the session, such as the elapsed time of the session, the
number of participants, and the number of hands raised. If you see a locked
padlock icon on the status bar, the session content has been secured. If the
padlock icon is unlocked, the session has not been secured with encryption.
Tip You can determine whether the status bar displays the elapsed session
time or the remaining session time. Choose View - Elapsed Session Time or
View - Remaining Session Time.
Having an effective session 7-5
Audio/video preferences
You can view and change your audio and video preferences for the session
by clicking the preferences buttons beside the audio controls and in the
video window. During broadcast sessions, only presenters can view and
edit their audio/video preferences.
Viewing a presentation
As a student in a virtual classroom session, you can watch instructors and
other students present information on the whiteboard or via screen sharing.
When you view a shared screen, you see the initials of the instructor or
student who is controlling the screen displayed beside the cursor in the
shared screen.
Controlling the presentation tools
In a session with both screen sharing and presentations on the whiteboard,
anyone with permission to edit/share can see the buttons for both screen
sharing and the whiteboard and can switch between the tools.
Follow these steps to switch between the tools:
1. Click the Whiteboard or Screen Sharing buttons.
2. A message informs you that all participants in the session will switch
with you so that they can see what you share. If you are ready to switch
to the other tool, click Yes.
Viewing Web pages
When the primary instructor sends a Web page, a new browser window
automatically appears on your computer screen. Only you can control this
window. You can explore the Web page, go to a another link on that page,
or close the window without affecting what other participants see in the
session.
If the primary instructor sends more than one Web page, each page replaces
the previous page within the single browser window on your screen. You
do not receive multiple browser windows.
Note If you attend a session late (or leave a session and then rejoin it) and
the primary instructor has sent a Web page, the Web page appears on your
screen when you join the session.
7-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Tip To view the most recently sent Web page, click the Web Pages tab and
click Go. (If the Web Pages tab is not visible, choose View - Interaction Tabs
- Web Page Tab.) The Web page appears in a browser window on your
screen. No one else can see this window.
Viewing responses to questions shared by the primary instructor
Initially, the primary instructor is the only person who can see the
responses to questions. If the primary instructor shares the tallied question
responses with the session participants, you can view the responses by
selecting the appropriate question from the "Questions in the set"
drop-down list on the Questions tab. (You cannot see individual students'
responses unless you are the primary instructor.)
Note If the Questions tab is not visible, choose View - Interaction Tabs Questions Tab.
About assessments
Assessments are quizzes or evaluations that are given at a particular point
in time before or during a session. Assessments can provide valuable
information about course participants that can help instructors prepare for
a course or evaluate it. Each assessment is made up of an ordered set of
questions, each of which can, optionally, have a correct answer specified.
As a potential course participant, you may be required to take an
assessment in order to attend a course session.
Taking assessments
Assessments are quizzes or evaluations related to a course. Instructors use
them to gather information about your knowledge on a particular subject or
to get your feedback. Some courses require that you take an assessment
before you can attend a session of the course. Other courses provide
optional pre-session or in-class assessments for you to take.
Before you can take an assessment for a course, you must be enrolled in the
course. Once you complete the assessment, LearningSpace - Virtual
Classroom automatically calculates your assessment results.
Taking pre-session assessments
1. In the Learning Home, click the My sessions tab.
2. In the left-hand navigator, click "Sessions I'm taking."
3. Click a session that includes an assessment. If you are required to take
an assessment before attending a session for a course, "Need to take
pre-session assessment" appears in the Your status column.
Having an effective session 7-7
4. Under "Pre-session assessment," click "Take assessment."
5. Answer the question and click Next. You can also click Previous to
review an earlier question and your answer.
6. When you have answered all questions, click Submit.
Note Once you click Submit, you will not be able to re-take this
assessment.
LearningSpace - Virtual Classroom automatically calculates your
assessment results.
7. (Optional) See Viewing my assessment results to see your calculated
results.
Taking in-class assessments
You must be participating in a session to take an in-class assessment. The
primary instructor determines when to offer the in-class assessment.
1. When the primary instructor displays an in-class assessment in the
virtual classroom session, click “Take assessment now” to begin.
2. Answer the question and click Next. You can also click Previous to
review an earlier question and your answer.
3. When you have answered all the questions, click Submit. Once you
click Submit, you will not be able to retake this assessment.
Viewing my assessment results
You can view the results of any assessments that you take.
1. In the Learning Home, click the My sessions tab.
2. Click a session that includes an assessment.
3. Under "Pre-session assessment" or "In-class assessment," click "View
results."
4. Click View details to see whether your answers were correct or not as
well as your total score.
Participating in a session
You can participate in a session by:
•
Responding to a question: A question is a query that the primary
instructor asks everyone in the session. You respond by answering the
question.
•
Raising your hand: You can raise your hand to get the primary
instructor's attention when you have something to say.
7-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
Taking in-class assessments: An assessment is made up of a series of
questions like a short quiz.
•
Using permissions: You must have permission to edit/share to edit
files, and you must have permission to speak before you can speak
during an audio/video session.
•
Sending a chat message or speaking during the session
•
Saving the chat You can save the chat transcript from the session to a
directory on your computer.
•
Editing files: You can edit a file that an instructor is sharing, or you
can use the whiteboard tools to edit a file on the whiteboard.
•
Transferring a file to another participant: Immediately transfer a file
to anyone in the Participant List of a session.
•
Responding to invitations to join a session: You can audit a session,
or join one in which you were unable to enroll.
Note There are fewer options available for students in broadcast sessions.
See Participating in a broadcast session.
Using permissions
The permissions in a virtual classroom session are permission to edit/share,
permission to speak, and permission to attend all breakout sessions. The
permissions that are available at the beginning of a session depend on the session
type (moderated, or broadcast). However, the primary instructor can grant and
revoke permissions during the session. For example, in a broadcast session, only
the primary instructor has permissions at the beginning of the session, but the
primary instructor can grant permissions to students and other instructors.
Permission to edit/share
The primary instructor must give you permission to edit/share before you
can present information during a session. Permission to edit/share allows
you to:
•
Draw on the whiteboard: Use the whiteboard tools to present a file or
draw on the whiteboard.
•
Share your screen: Share your screen or a computer program.
•
Control a shared screen: Control a screen or computer program that
someone else is sharing. (Before you can control the shared screen, the
person who is sharing the screen must allow others to control the
screen.)
Having an effective session 7-9
Permission to speak
You need permission to speak before you can speak or transmit video
during a session that includes computer audio and video.
Permission to access all breakout sessions
If you are an instructor, you are allowed to see and switch between
breakout sessions of a breakout session set unless this permission has been
revoked. Students can be granted this permission. You only see the tabs
for the breakout sessions that you have permission to attend.
Viewing your permissions and other participants' permissions
After you attend a session, you can see which permissions you or others
have by moving your mouse pointer over a name in the Participant List and
looking at the tooltip. Possible messages are:
•
I am the instructor: The participant is currently the primary instructor.
•
I have all permissions: The participant has all available permissions.
•
I have no permissions: The primary instructor has not given the
participant any permissions.
•
I have permission to edit/share: The participant has permission to
draw on the whiteboard, start instant sessions, share a screen, or
control the shared screen.
•
I have permission to speak: The participant has permission to use
audio and video during the session.
•
I have permission to attend all breakout sessions: The participant,
usually an additional instructor, can visit all breakout sessions.
Asking for permissions
You can ask for permissions by:
•
Sending a private chat message to the primary instructor:
Double-click the primary instructor's name in the Participant List.
When the floating window appears, enter your request in the text-entry
area and click Send. The message appears in a private floating window
on the primary instructor's screen.
•
Sending a message with chat: See Communicating with chat for more
information.
Tip Before sending a message to the primary instructor, you might want
to raise your hand to get the primary instructor's attention.
7-10 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Editing files
During a virtual classroom session, you can use screen sharing or the
whiteboard to edit files. Although both tools help you share and present
information, they have significantly different purposes. See Presenting
information in a session to choose the best tool for your purposes.
Using screen sharing to edit files
To use screen sharing to edit your file, open the file in the appropriate
program on your computer. If you are the primary instructor, you can
allow others to control the program and edit the file. Students and
additional instructors must have permission to edit/share before they can
control the shared program. See Presenting information with screen sharing
for more information.
Using the whiteboard to edit files
To use the whiteboard to edit a file, the file is included in the outline when
the course is created, or you can add one using the New Outline Item
button. After creating a course and scheduling a session, the primary
instructor starts the session and selects the file in the outline. All students
and additional instructors who have permission to edit/share can use the
whiteboard tools to edit the file. See Presenting information with the
whiteboard for more information.
When an instructor includes a whiteboard presentation file in the outline,
the file is converted to a suitable format for whiteboard display. When you
edit the file, you make changes to the file in its new format but not in its
original format. You are just drawing on top of the original; you have no
ability to change the contents. For example, if you attach a Lotus 1-2-3 file
to the whiteboard, you cannot edit and save the changes in Lotus 1-2-3
format. You can, however, edit the file and save the changes as an
attachment to the session details. You can only save one copy of it, even if
you save it many times. (See Saving session information.) If you need to
save your edits in the original file format, use screen sharing to edit the file.
Responding to questions
During a session, the primary instructor can send questions to gather
information from students or test their knowledge of the subject. You
respond to questions by completing the "Respond to Question" dialog box
that appears on your screen.
Having an effective session 7-11
Only the primary instructor sees your answers to questions. If anonymous
responses are allowed, the primary instructor sees your answers but cannot
see your name.
To respond to a question:
1. Select or enter your answer(s) to the question in the "Respond to
Question" dialog box. (Click Cancel if you do not want to respond to
the question.)
Tip If the primary instructor specifies anonymous responses, a
"Respond to Question Anonymously" dialog box appears on your
screen. When Question responses are anonymous, your name does not
appear when the primary instructor views the individual responses.
2. Click OK. The responses are immediately updated to include your
answers.
Raising your hand
At any time during a session, you can "raise your hand" to get the primary
instructor's attention. You might want to raise your hand if:
•
You want to respond to a question or speak during the session. You can
raise your hand to signal to the primary instructor that you have
something to say.
•
You want to acknowledge your presence in the session. You can raise
your hand to let the primary instructor know that you are ready for the
session to begin.
•
You need to ask for permission to edit/share or permission to speak.
The primary instructor can lower your hand after you have raised it, or you
can lower your own hand. Other participants (including a presenter who is
not the primary instructor) cannot lower your hand.
Note You do not need to have permission to raise your hand.
To raise your hand, click the raise hand button at the bottom of the
Participant List or choose Tools - Raise Hand. A hand icon appears next to
your name. Everyone in the session can see the hand icon.
To lower your hand, click the lower-hand button at the bottom of the
Participant List, or choose Tools - Raise Hand to remove the check mark.
The hand icon next to your name in the Participant List disappears.
7-12 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Sorting by raised hands
You can sort the names in the Participant List by the order in which
students have raised their hands. Sorting by raised hands is helpful if the
session has so many students that the Participant List cannot display all of
their names at once.
To sort by raised hands, click the hand icon at the top of the Participant
List. To return the Participant List to alphabetical order, click Name at the
top of the list.
Tip You can see how many people in the session have raised their hands
by looking at the hand icon in the status bar at the bottom of the classroom.
Transferring a file
In a virtual classroom session you can immediately transfer a file to another
student or instructor. You must transfer one file at a time, and you must
transfer the file to one person at a time. File transfers are automatically
encrypted to secure your information.
Tip To protect yourself from computer viruses that might be spread
through file transfers, use current anti-virus software. Make sure that the
software's real-time protection settings are enabled and set to scan all files.
To transfer a file:
1. Select a name from the Participant List or the Participant List details,
and choose Session - People - Send File. You can also select a name,
right-click, and choose Send File from the shortcut menu.
2. The Send File dialog box appears. Type the full path and name of the
file, or click Browse to select the file. You can transfer only one file at a
time.
Note The size limit appears beneath the "File to Send" field.
3. (Optional) Type a description of the file.
4. Click Send.
5. The File Transfer Status dialog box appears:
• If the recipient accepts the file transfer, a status bar tracks the
transfer process. You can select the check box to automatically close
the dialog box once the transfer is complete.
• If the recipient declines the transfer, a message appears on your
screen.
Having an effective session 7-13
6. Click Close if you did not select the check box to automatically close the
dialog box in step 5.
Tip You can stop a file transfer that is in progress by clicking Cancel. For
example, you might want to cancel a file transfer that is taking too long.
Accepting a file transfer
When other people transfer files to you, a Receive File dialog box appears
on your screen. Follow these steps to accept the file transfer:
1. The default location for transferred files is C:\. If you want to save the
file to a folder, click Browse and select a different location. You can
change the name of the file by typing a new name in the "File name"
field. Click Save.
2. Click Accept.
3. The File Transfer Status dialog box appears. If you want to close this
dialog box automatically after the transfer is complete, select the
appropriate check box.
4. If you do not automatically close the dialog box in step 3, you can do
either of the following once the transfer is complete:
• Click Open to open the file.
• Click Close to close the dialog box without opening the file.
Declining or canceling a file transfer
To decline a file transfer, click Decline when the Receive File dialog box
appears. The person who sent the file receives a message indicating that
you declined the file transfer.
To cancel a file transfer that is already in progress, click Cancel at any time.
For example, you might want to cancel a file transfer that is taking too long.
Adding a presentation file during a session
If you are the primary instructor, you can include presentation files for
displaying on the whiteboard when you create your course outline, or you
can add files to the whiteboard at any time during a session. This is useful if
you need to share a file that was not included when the course outline was
created.
If you are a student, the current primary instructor can grant you
permission to edit/share and then you can add the presentation file to the
whiteboard.
7-14 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
To attach a file to the whiteboard during a session:
1. Click the New Outline Item button and choose Attach a File to the
Whiteboard.
2. Click the link to check supported file types. Search for your file type in
the list of files that the virtual classroom can automatically convert for
whiteboard display.
3. Do one of the following:
• If the virtual classroom can automatically convert your file type, click
Browse to select the file from your computer.
• If the virtual classroom cannot automatically convert your file type,
you must use Sametime Print Capture to convert the file. Once you
have converted the file, return to step 1 and attach the converted FST
file.
Note Each file that you attach to the whiteboard must have a unique
name. You cannot attach two files with the same name to a session.
4. Click OK. The file appears in the Additional Materials folder of the
outline.
Participating in a broadcast session
In a broadcast session, most participants are students who cannot
contribute to the session. One or more instructors conduct the session and
interact during the session while the students watch and listen.
Students
When you are a student in a broadcast session, you can watch and listen,
but you cannot interact during the session. This is just like viewing a
recorded session.
Available features for a student
Broadcast sessions are useful when a very large number of people need to
attend the session, but do not need to present or interact during the session.
The features listed below are available to students who attend a broadcast
session.
As a student, you can:
•
View the presentation. You can view the following information during
a session:
• A shared screen or program
• A presentation on the whiteboard
Having an effective session 7-15
• Questions: You cannot send questions or respond to them, but you
can view the questions, and, if the primary instructor allows, you can
also view the results. To view a question, click the Questions tab and
then select the appropriate question from the "Questions list"
drop-down box. If results are available, they appear underneath the
question. (To make questions appear in their own dialog box
automatically, choose View - "Display Web Pages and Questions in
New Window.")
Tip If you select the "Display Web Pages and Questions in New
Window" menu item, questions sent by the primary instructor appear
in their own window. Questions that you select on the Questions tab do
not appear in their own window.
• Web pages: You cannot send Web pages, but you can view the pages
that the Instructors send. To view Web pages, click the Web Pages
tab, select the appropriate page from the "Web page" drop-down
box, and click Go. The Web page appears in its own browser
window. (To make Web pages appear in their own browser window
automatically, choose View - "Display Web Pages and Polls in New
Window.")
Tip If you select the "Display Web Pages and Questions in New
Window" menu item, Web pages sent by the primary instructor appear
in their own window. Web pages that you select on the Web Pages tab
do not appear in their own window.
• Chat text: Click the Chat tab to read the text that the Presenters
enter. Although you can read the text, you cannot enter text.
However, you can select, copy, and save the chat text.
Note If you attend a broadcast session late or leave the session and
then rejoin it, you will not receive any chat text, Web pages, or
questions that you missed.
Tip The Interaction tabs flash briefly to alert you to new content, such
as shared question responses or chat messages.
•
Watch the video and listen to the audio.
•
Control the volume of the session audio. To increase the volume,
move the slider bar farther to the right. You can also choose Tools Increase Speaker Volume or Tools - Decrease Speaker Volume.
Continue selecting either of these menu items to increase or decrease
the speaker volume in small increments.
•
Mute your speakers. Choose Tools - Mute My Speaker, or select the
check box in front of the speaker icon.
7-16 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
Pause the video so that you can no longer see it. Choose Tools - Pause
Remote Video (a check mark appears), or click the Stop button. Other
participants will still see the video.
•
Play the video. Choose Tools - Pause Remote Video to remove the
check mark, or you can click the play button.
•
Float the video windows. To view virtual classroom video in a
separate browser window, you can "float" the video windows to
separate them from the session. To float the video windows, click the
Float Video Windows button or choose View - Float Video Windows.
When the video windows are floating, you can move them anywhere
on your computer screen. To return the video windows to the session,
click the Float Video Windows button again or choose View - Float
Video Windows to remove the check mark.
•
View the session details. Choose Session - Session Details to see
information about the session, such as the duration of the session. You
cannot see the participants in the session.
•
Change the session layout. Use the View menu to arrange the session
to suit your needs. You can view or hide the audio/video column, the
Interaction tabs (for chat, send Web pages, and questions), and the
audio controls. You can also fit the shared area to the window, make
the shared area occupy the full screen, and return the session to the
default layout.
•
Display Web pages and questions in new windows. Choose View "Display Web Pages and Questions in New Windows" to display new
questions in a separate dialog box and new Web pages in a separate
browser window. If you are already viewing a Web page or question in
a new window, the window switches to display the new content. For
example, if you are viewing a Web page in its own browser window
and the primary instructor sends a new Web page, your browser
window automatically switches to the new Web page.
Note Tallied responses to questions are not displayed in a separate
window. You must view responses on the Questions tab.
•
View status messages in the status bar of the session. The status bar
includes important information about the session. For example, you can
view the status bar to determine whether you have missed any session
information or whether there is new content in one of the Interaction
tabs. You can determine whether the status bar displays the elapsed
session time or the remaining session time. Choose View - Elapsed
Session Time or View - Remaining Session Time.
•
Choose Session - Leave Session to exit the session.
Having an effective session 7-17
Unavailable Features for a Broadcast Session
Because students in a broadcast session only need to watch and listen, some
Virtual Classroom features are unavailable for audience members.
As a student, you cannot:
•
Attend earlier than session's scheduled start time.
•
Send and respond to questions.
•
Raise your hand.
•
Send Web pages.
•
Draw on the whiteboard.
•
Share and control screens.
•
Transmit audio and video.
•
Enter text in chat.
•
Edit files.
•
Switch between the whiteboard and screen sharing.
•
Ask for permission to edit/share.
•
See the whiteboard Pointer Tool.
•
See the initials of the person controlling the screen.
Instructors
The creator of a broadcast session chooses instructors for the session. The
primary instructor grants permissions to the additional instructors so that
they can draw on the whiteboard, share or control a screen, and use
computer audio and video. Only instructors can interact during the session.
For example, instructors can respond to questions, raise their hands, and
view Web pages.
Loss of Information
During a broadcast session, you might notice any of the conditions listed
below. These conditions are a normal part of broadcast sessions.
•
Breakout sessions do not appear your outline and cannot occur during
a broadcast session.
•
The audio might cut out for a couple of seconds, so that you do not
hear what someone in the session says. (If the audio cuts out for more
than a couple of seconds, you might be experiencing audio difficulties.)
•
The video might pause for up to 15 seconds, so that you do not see a
new image or you do not see the person who is currently speaking
move. If the video pauses for longer than 15 seconds, you might be
experiencing video difficulties.
7-18 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
The whiteboard or screen-sharing presentation might appear to pause
so that you do not receive any new information. This situation can last
up to 45 seconds; after that time, you will begin receiving information
again. If you do not receive information for longer than 45 seconds, try
pausing the video. When you pause the video, you free up network
bandwidth so that you can receive more session information from the
server.
•
You might not receive 100 percent of the chat text, sent Web pages, or
questions in a session.
Tip The status bar displays messages about lost information. If you
lose some chat text, the chat area in the session includes a message
about the lost text.
About breakout sessions
Breakout sessions are "mini" sessions that break away from a session (the
main session). A breakout session includes two or more people per session,
and you can have up to three breakout sessions per main session. Breakout
sessions can share the same outline, or each one can have a unique outline.
An outline can include Web pages, presentation files shown on the
whiteboard, and screen sharing, just like a regular session. All the students
in a breakout session have permission to use these tools. The first student to
join the session has initial control of the tools.
You can use computer audio in a breakout session just as you would in the
main session. Breakout sessions cannot share the same line if you are using
a telephone for audio. In that case, each breakout session should be
assigned a telephone number.
Instructors create breakout sessions in the course. The sessions are grouped
into breakout session sets. Students are randomly distributed among the
breakout sessions that compose a set, but once the main session begins,
instructors can reassign them, or let students choose their own sessions. All
instructors have access to all breakout sessions.
In main sessions, only instructors can grant and remove control over the
virtual classroom tools. In breakout sessions, on the other hand, the first
student to join has control of the tools. This student can grant control of the
tools to other session participants.
Having an effective session 7-19
Joining breakout sessions
When an instructor starts a breakout session,
•
If you are using a telephone line for audio, disconnect from the main
session telephone line, and call the telephone number assigned to the
breakout session.
•
If the instructor assigned you to a session or if LearningSpace - Virtual
Classroom automatically assigned you to a session, you get a message.
Click OK.
•
If the instructor has given you a choice of breakout sessions to join,
select the session and click OK.
•
A new tab displays with your assigned breakout session. This is now
your active session. The other tab has the main session.
•
If the instructor allows it, you can see the breakout sessions to which
you are not assigned and switch between them by clicking tabs.
•
If you are the first student into the session, you have control of the
tools, and you can grant others control.
When the session ends, a message displays. Click OK. The main session
re-starts.
About recorded sessions
If an instructor chooses to record a session, you can watch the recording
from the Session Details page after the session is over. You can only play
back a recorded session if you attended the session.
The session appears in a separate window that includes controls for
playing, pausing, and stopping the session.
•
You cannot watch a recorded session until the live session is over.
•
Since the recording begins as soon as the instructor starts the session,
you may see a period at the beginning of the recording where nothing
takes place as the instructor waits for students to join the session.
•
Breakout sessions are not recorded. Even if all participants are in
breakout sessions, recording continues only in the main session.
Available features
A recorded session does not include all of the features of the original
session. For example, you cannot see the Participant List from the original
session while watching a recorded session. The table below lists the features
that are available in a recorded session.
7-20 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Note Because some features are unavailable for recorded sessions, the
recording is often not identical to the original session. The recording might
also differ from the original session because the sampling rate of recording
is sometimes slower than the rate of the actual session. This situation can
cause the recorded session to lose some information that was available in
the original session. (This data loss is usually minor.)
When viewing a recorded session, you can...
Listen to computer audio and watch
computer video from the session.
Watch any information that was shared
using screen sharing. For example, you
can see a shared program and watch
others edit a file in the program.
Watch a whiteboard presentation. For
example, you can see a file that was
presented on the whiteboard and watch
others edit the file with the whiteboard
tools.
However, you cannot...
Use the virtual classroom to listen to
the audio from a recorded
telephone call
See the mouse pointer in a shared
program.
See the whiteboard pointer tool. For
example, if the primary instructor
points to a graph on the whiteboard
with the pointer tool, you can see
the graph, but you cannot see the
pointer tool.
Interact with the recording during
the session by answering questions
or making changes to the shared
information.
Use the replay controls to play, pause,
and stop the session. You can also make
changes to the virtual classroom session,
such as changing the layout, adjusting the
speaker volume, and floating the video
windows.
See any of the following information from See any of the following
information from a session:
a session:
w Chat text
w The outline
w Sent Web pages
w Raised hands
w Questions
w A list of people in the session
(the Participant List)
Note You might have problems viewing a recording while using a modem.
Someone who is using a modem cannot view a session that was recorded
using a fast connection.
Viewing recorded sessions
If an instructor chooses to record a session, you can watch the recording
from the Session Details page after the session is over. You can only view a
recorded session if you attended the session. To learn about any restrictions
during recorded sessions, see About recorded sessions.
1. In the Learning Home, click the My Sessions tab.
2. Click the session title that you want to join.
Having an effective session 7-21
3. In the session details section of the course details page, click Replay
Session.
4. While viewing the session you can:
• Use the replay controls, as necessary, to play, pause, stop, and move
through the session.
• Change the virtual classroom session layout.
• Adjust the audio volume of the session.
• Float the video windows so that you can view the video in a separate
browser window.
• Work with chat text.
• View available status messages.
5. When you are finished watching the session, choose Session - Leave
Session.
Using the replay controls
The table below lists the replay controls and their functions.
Replay control
Play button
Pause button
Stop button
Progress Bar
Function
w Allows you to watch and listen to the session.
w You can also choose Tools - Play.
w Pauses the session.
w You can also choose Tools - Pause.
w To resume the session, you must click Play.
w Stops the session and rewinds it to the beginning.
w You can also choose Tools - Stop.
w Allows you to move quickly through parts of the session.
w Move the slider bar to the right to move forward. As you move the
slider, watch the "elapsed time" indicator below the slider or in the
status bar to see how much of the session has passed.
w If the session is playing as you move the slider, the session is
paused; when you release the slider, the session resumes. (You
might notice a brief pause before the session resumes.)
TIP You can also choose Tools - Fast Forward or Tools - Rewind.
Continue selecting either of these menu items to move through the
recording in increments of five seconds.
w If you have stopped or paused the session when you are using the
slider, you must click Play to resume the session.
Note When you move the slider, you cannot watch or listen to the
session. You must release the slider for the session to resume.
7-22 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Change the virtual classroom session layout
Use the View menu to arrange the layout of the virtual classroom session to
suit your needs. You can view or hide the audio/video column, the
Interaction tabs (for chat, send Web pages, questions, and breakout
sessions), and the audio controls. You can also fit the shared area to the
window, and maximize the shared area.
Adjusting the audio volume
If the session includes computer audio and video, you can use the Volume
slider bar (which appears below the video windows) to adjust the audio
volume. Move the bar to the right to increase the volume. You can also
choose Tools - Audio - Increase Speaker Volume or Tools - Audio Decrease Speaker Volume. Continue selecting either of these menu items to
increase or decrease the speaker volume in small increments.
Tip To hide the Volume control and the video windows, choose View Audio/Video Column to remove the check mark. Choose View Audio/Video column again to see the windows and the Volume control.
Floating the video windows
To view video in a separate browser window, you can "float" the video
windows to separate them from the Session Room. To float the video
windows, click the Float Video Windows button or choose View - Video Float Video Windows. When the video windows are floating, you can move
them anywhere on your computer screen. To return the video windows to
the virtual classroom session, click the Float Video Windows button again
or choose View - Video - Float Video Windows to remove the check mark.
Viewing status messages
You can view the status of the session as you view it by looking at the
status bar at the bottom of the session window. The status bar lists the
following information:
•
The current state of the recorded session (loading, playing, paused,
stopped, finished)
•
The elapsed time or the time remaining. To view the elapsed time,
choose View - Elapsed Session Time. Choose View - Remaining Session
Time to view the remaining time.
•
Whether the replay of the session is encrypted (or secure). A locked
padlock in the status bar indicates that the replay is encrypted. (By
default, a recorded session is encrypted if the original session was
encrypted.)
•
Whether you have missed any session information.
Having an effective session 7-23
•
Whether there is new content in one of the Interaction Tabs (such as a
new Web page in the Web pages tab).
Working with chat text
While viewing a recorded session, you can select, copy, and save the chat
text from the session.
Tip While viewing the session, the Interaction tabs might flash briefly to
alert you to new content, such as shared question responses or chat
messages.
Loss of information
When viewing a recorded session, you might notice any of the conditions
listed below. Unfortunately, these conditions are a normal part of recorded
meetings.
•
The audio might cut out for a couple of seconds, so that you do not
hear what someone in the session says. (If the audio cuts out for more
than a couple of seconds, you might be experiencing audio difficulties.)
•
The video might pause for up to 15 seconds, so that you do not see a
new image, or you do not see the person who is currently speaking
move. (If the video pauses for longer than 15 seconds, you might be
experiencing video difficulties.)
•
The whiteboard or screen-sharing presentation might appear to pause,
so that you do not receive any new information. This situation can last
up to 45 seconds; after that time, you will begin receiving information
again. If you do not receive information for longer than 45 seconds, try
pausing the video. When you pause the video, you free up network
bandwidth so that you can receive more session information from the
server.
•
You might not receive 100 percent of the chat text, sent Web pages, or
questions in a session.
Tip The status bar displays messages about lost information. If you
lose some chat text, the chat area in the virtual classroom session
includes a message about the lost text.
7-24 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Chapter 8
Communicating in a session
Communicating in a session
In a session, you can use computer audio and video to speak as though you
were in a face-to-face session, or you can use chat to send a written message
to everyone in the session.
Use the following tips to communicate more effectively during your
session:
•
If you plan to use computer audio and video, be sure to read Preparing
to use audio and video.
•
If you need to speak to everyone in the session (session chat), click the
Chat tab. If you need to speak to only a few people (private chat) in the
session, select their names in the Participant List, right-click, and choose
New Chat.
•
Use computer audio and video when you are presenting information
during a session. Use chat for a quick comment or observation or when
you want to send a message to the other participants without
interrupting the person who is currently speaking.
Communicating with chat
In a virtual classroom session, there are two ways to communicate with
chat.
•
Session chat If your session is chat-enabled, you can use session chat
to send typed messages to everyone in the session. Use session chat
when audio is unavailable or when you need to ask a question during a
session and do not want to interrupt the person who is currently
speaking.
•
Private chat You can use private chat if you do not want to send your
message to everyone in the session. Your session does not need to be
chat-enabled in order for you to use private chat.
Communicating in a session 8-1
Starting session chat
To send a message to everyone in the session with session chat:
1. Click the Chat tab.
Note Choose View - Chat Tab if it does not display in your browser.
2. Place the cursor in the text-entry area. Enter your message.
Tip Press SHIFT+ENTER to start a new line in your chat message.
3. Click Send or press Enter. The message appears in the chat-transcript
area (above the text-entry area) and is seen by all session students and
instructors. Others' messages also appear in the transcript area in the
order that they were sent.
Starting a private chat
To send a private message to someone in the session, you can double-click a
name in the Participant List to start a private chat with that person.
Editing a chat message
You can use the Edit menu to edit a chat message. Use the table below to
find the editing task you need to do, and then follow the procedure next to
it.
Task
Copy text from either the text-entry
area or the chat-transcript area.
Paste text into the text-entry area.
(You cannot paste text into the
chat-transcript area.)
Remove all chat messages in your
chat-transcript area. (You cannot
remove the messages from other
participants' chat-transcript areas.)
Select all text in the chat-transcript
area.
Delete text in the text-entry area. (You
cannot delete text from the
chat-transcript area.)
Procedure
Select the text and choose Edit - Copy Chat.
The selected text is copied to the clipboard.
Place the cursor in the text-entry area where
you want to insert the text. Choose Edit Paste Chat.
Choose Edit - Clear Chat.
Place your cursor in the chat-transcript area
and choose Edit - Select All.
Select the text and press DELETE.
Communicating with computer audio and video
When you use computer audio and video with a virtual classroom session,
you and your classmates and instructors can discuss a presentation while
8-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
viewing it online. You can speak into a microphone, and everyone in the
session can hear your voice. The number of people who can speak at a
given time depends on the type of audio that you use in the session.
If your session includes computer video and you have a video camera
attached to your computer, your video image is transmitted to everyone in
the session when you speak into the microphone. You can also view your
own video image in the My Video window, even when you are not
speaking.
Types of audio
You can use two types, or modes, of audio: Automatic Microphone mode
and Request Microphone mode. All sessions begin in Automatic
Microphone mode.
Automatic Microphone mode
Automatic Microphone mode is suitable for small sessions in which
everyone might need to speak or in sessions with interactive discussion.
When you use Automatic Microphone mode, any session participant can
speak into the microphone at any time to be heard by the other participants.
However, only two participants can be heard at the same time. (This is a
natural way to converse, because it is possible for one participant to
interrupt another.) The first two people in the session who begin talking
become the speaking participants. If two people are already speaking at
once, a third person must wait for one of them to stop speaking.
A "currently talking" icon appears next to the name of the speaking
participant in the Participant List.
Request Microphone mode
Request Microphone mode is suitable for larger sessions in which only a
few people need to speak or for sessions with minimal interactive
discussion. For example, Request Microphone mode works well for
sessions in which participants need to speak in turn, without interruption.
During a session that uses Request Microphone mode, only one person can
speak at a time. You can click a button to request the microphone and speak
during the session. A "currently talking" icon appears next to the speaking
participant's name in the Participant List. The speaking participant must
release the microphone before another participant can talk.
In Request Microphone mode, the current primary instructor can remove
the microphone from the person who currently has it and pass the
microphone to the next person who requested it.
Communicating in a session 8-3
Video windows
The two video windows are labeled Speaker's Video and My Video. The
Speaker's Video window displays the person who is currently speaking in a
session. The My Video window displays your own video image. You must
have a video camera attached to your computer to view your own image,
but you can view the speaking participant's image without a video camera.
Permission to speak
The current primary instructor must give you permission to speak before
you can speak or transmit video during a session that includes computer
audio and video. To make sure that you have permission to speak, move
the mouse pointer over your name in the Participant List and look at the
tooltip. See Viewing your permissions for more information. If you do not
have permission, see Asking for permissions.
Tips for improving computer audio quality
To improve the sound quality when using computer audio:
•
Use a high-quality microphone. When you move the microphone
connection wire, you should not hear static or hissing, and the sound
should not cut out.
•
Use a speakerphone that includes echo cancellation. The Polycom
SoundPoint PC speakerphone is recommended.
•
Do not lay the microphone on the table. (Laying the microphone down
amplifies noise.)
•
Do not place the microphone near your speakers.
•
If possible, use a headset that contains a boom microphone. If you are
using a boom microphone, do not touch the microphone with your face
or hands. Also, do not breathe loudly near the microphone.
•
If you are using a desktop microphone, a unidirectional dynamic
microphone with batteries is recommended.
•
Do not use a microphone with an on and off switch unless the
microphone is of high quality.
Note Be sure to test your audio and video equipment before participating
in a session with computer audio and video.
8-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Speaking during the session
You must have permission to speak before you can speak during a session
that includes audio and video. If necessary, you can ask the current primary
instructor for permission.
Tip After you speak, mute your microphone to avoid transmitting noise
(such as shuffling papers or typing on the keyboard) to other participants. If
you continue to transmit noise after you speak, your video image might
continue to be displayed.
In Automatic Microphone mode
During a session that includes Automatic Microphone mode, you can speak
into your microphone at any time to be heard by all participants. Only two
participants can speak at once.
You might need to adjust your microphone sensitivity during a session in
Automatic Microphone mode. Adjusting your microphone sensitivity
prevents you from transmitting noise (such as shuffling papers or typing on
the keyboard) to other participants when you are not speaking.
In Request Microphone mode
During a session that includes Request Microphone mode, you must
request the microphone before you can speak. To speak during a session
while using Request Microphone mode:
1. Choose Tools - Audio - Request Microphone or click Request
Microphone. A "waiting to talk" icon appears next to your name in the
Participant List, and the label on the Request Microphone button
changes to Release Microphone.
Tip If you decide you do not want to speak after you have requested
the microphone, click the Release Microphone button while someone
else is speaking. The icon next to your name disappears, and you are no
longer waiting for the microphone.
2. You will receive the microphone in turn. After you receive the
microphone, a "currently talking" icon appears next to your name in
the Participant List.
Note When the participant who is speaking releases the microphone,
the first person who requested the microphone becomes the next
participant to speak.
3. Speak into your microphone. Everyone in the session hears you. If you
have a video camera attached to your computer, everyone sees your
video image when you speak.
Communicating in a session 8-5
4. When you are finished speaking, choose Tools - Audio - Release
Microphone or click Release Microphone to allow someone else to
speak.
The primary instructor can pass the microphone to the next person if
necessary. For example, the primary instructor might pass the microphone
if a participant has finished speaking but is having trouble releasing the
microphone, or if a participant leaves the session without releasing the
microphone.
Muting your microphone or your speakers
Muting your microphone
You can mute your microphone so that no one in the session can hear you
speak, or to ensure that you do not transmit noise (such as shuffling papers)
while someone else is speaking. To mute the microphone, choose Tools Audio - Mute My Microphone (a check mark appears), or select the Mute
check box next to the microphone volume control bar.
To turn the microphone on again, choose Tools - Audio - Mute My
Microphone (to remove the check mark), or clear the Mute check box next
to the microphone volume control bar.
Note If you are using Request Microphone mode, you must request the
microphone before speaking, even if your microphone is not muted.
Muting your speakers
You can mute your speakers so that you cannot hear anyone in the session.
This feature is helpful when you need to stop listening to the session briefly
so that you can attend to other business, such as answering a telephone call.
To mute your speakers so that you cannot hear anyone in the session,
choose Tools - Audio - Mute My Speakers (a check mark appears), or select
the Mute check box next to the speakers volume control bar.
To turn the speakers on again, choose Tools - Audio - Mute My Speakers (to
remove the check mark), or clear the Mute check box next to the speakers
volume control bar.
Note No one else in the session will know that you have muted your
microphone or your speakers.
8-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Adjusting the volume of your microphone or speakers
Adjusting the volume of your microphone
You can adjust the volume of your microphone in two ways:
•
Move the bar next to the microphone icon to the desired position. The
microphone volume increases as you move the bar to the right. When
you speak, the indicator below the bar displays the microphone volume
level.
•
Choose Tools - Audio - Increase Microphone Volume or Tools - Audio Decrease Microphone Volume. You can continue selecting either of
these menu items to increase or decrease the microphone volume in
small increments.
Note
Some sound cards might require you to use your system mixer to
adjust the microphone volume level. To adjust the microphone volume
level with the system mixer, choose Tools - Audio/Video Preferences or
click the Preferences button below the video windows . In the
Recording section of the Audio tab, click Adjust System Mixer
Recording Settings. When the system mixer appears, use the
Microphone option to adjust the volume. See Setting recording
preferences for more information.
Adjusting the volume of your speakers
You can adjust the volume of your speakers in two ways:
•
Move the bar next to the speakers icon to the desired position. The
volume increases as you move the bar to the right. When someone in
the session speaks, the indicator below the bar displays the volume
level.
•
Choose Tools - Audio - Increase Speaker Volume or Tools - Audio Decrease Speaker Volume. You can continue selecting either of these
menu items to increase or decrease the microphone volume in small
increments.
Note Make sure that the volume on your computer is high enough. (If
the volume on your computer is too low, adjusting the volume of your
speakers or microphone in the session will not affect the volume of
your voice or others' voices in the session.) Check the volume of your
speakers and microphone on your system mixer. See Setting recording
preferences and Setting playback preferences for more information.
Communicating in a session 8-7
Viewing the participant who Is speaking
If your online session includes computer audio and video, you can view the
person who is speaking by clicking the Speaker's Video tab. (If the Speaker's
Video tab is not visible, choose View - Participant List Column - Video
Windows to display the video windows.) You can view the speaking
participant's video even if you do not have a video camera attached to your
computer.
If you are using a modem to attend the session and you are not receiving
video as quickly as the other participants, you might want to pause the
video. To pause the speaking participant's video image, choose Tools Video - Pause Speaker's Video or click Pause in the Speaker's Video
window. When you pause the video image, you no longer receive any
video. The LearningSpace - Virtual Classroom logo displays in your video
window. To play the image again, click Play. Clicking Pause or Play in the
Speaker's Video window only affects the image in your Speaker's Video
window; no one else sees the video image pause.
Viewing your own video image
You can view your own video image by clicking the My Video tab. (If the
My Video tab is not visible, choose View - Participant List Column - Video
Windows to display the video windows.) You must have a video camera
attached to your computer to view your own video image. If you are the
speaking participant in a session with more than two people, you see your
own image in both the My Video and Speaker's Video windows. If you are
in the session with only one other person, you see the other participant in
the Speaker's Video window at all times.
To pause your own video image, choose Tools - Video - Pause My Video or
click Pause in the My Video window. To play the image again, click Play. If
you are the speaking participant and you pause your own video image in
the My Video window, everyone in the session sees the LearningSpace Virtual Classroom logo in their Speaker's Video windows. If you are not the
speaking participant and you pause your Speaker's Video image, you are
the only one in the session who sees the logo.
8-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Floating the video windows
It is sometimes convenient to view the video windows outside of the
session. For example, it is helpful to view the session video while you are
working in a program that you are sharing with other session participants.
To view a video while working outside the session, you can "float" the
video windows to separate them from the session.
To float the video windows, click the Float Video Windows button or
choose View - Video - Float Video Window. When the video windows are
floating, you can move them anywhere on your computer screen. To return
the video windows to the session, click the Float Video Windows button
again or choose View - Video - Float Video Window to remove the check
mark.
Tip If you are sharing a program in a session that includes audio and
video, you might want to float the video windows and then resize the
window of the shared program so that you can see video and share your
program simultaneously. Remember that if you are sharing your entire
screen, everyone in the session will see your video windows when you float
them.
Using a 360-degree video camera with the virtual classroom session
LearningSpace - Virtual Classroom supports a video camera that allows
students to view a 360-degree area around the camera. If the instructor in a
session uses a 360-degree camera, all students can scroll their video
windows to see the area surrounding that participant. (You do not need to
own a 360-degree camera to view the area around the instructor.)
When the instructor who has a 360-degree video camera stops speaking,
and a student with a regular video camera begins speaking, the video
switches to the new speaker. No other action is necessary to switch the
video.
Note The only 360-degree video camera that the virtual classroom session
supports is the TotalView High Res camera from BeHere Technologies. For
more information about this video camera, such as required hardware and
software, see the camera documentation.
Transmitting 360-degree video
If you are the current primary instructor in an audio/video session and you
have a 360-degree video camera, students in the session can see the entire
room around you. If several instructors and students are in the same
physical room that you are in, you might want to place the camera in a
Communicating in a session 8-9
central location. For example, you could place the camera in the middle of a
conference table. The camera does not need to be attached to the other
participant's computers; it will capture everyone in the room as long as it is
attached to your computer.
When using a 360-degree video camera, use a microphone that can capture
audio for an entire room (an omnidirectional microphone). Unidirectional
microphones do not work properly with 360-degree video.
Viewing 360-degree video
When the instructor is using a 360-degree camera and you move your
mouse pointer over the Speaker's Video window, the mouse pointer
changes to a double arrow. Move your mouse to the right or left edge of the
Speaker's Video window and then hold your mouse button down to scroll
through the available video area.
If there is more than one person in the room with the 360-degree camera
(for example, if several people are session in the same room, and they have
placed the camera in the middle of a conference table), you can see other
people as you scroll. To see the entire area around the camera without
scrolling, float the video windows. When you scroll the Speaker's Video
window or float your video windows to view the full area around the
camera, only your video is affected. No one else in the session sees the
video scroll or float.
Tip If you notice that the video images are choppy, or if you are receiving
video very slowly, you might be receiving video at a low bit rate. Ask your
system administrator to allow you to receive video at a bit rate of 128K bits
per second or higher.
Setting audio/video preferences in the session
You can set the following audio/video preferences during a session:
•
Audio preferences for recording (speaking into a microphone or
speakerphone)
•
Audio preferences for playback (listening to the session audio through
speakers or headphones)
•
Video preferences
To access the audio/video preferences, choose Tools - Audio/Video
Preferences and click the appropriate tab (Audio or Video). You can also
click the audio/video preferences button below the video windows to
access the preferences.
8-10 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Setting preferences recording session audio
The audio preferences for recording allow you to:
•
Use echo cancellation so that you don't have to use a speakerphone or
headset.
•
Select a preferred device (sound card for a microphone or
speakerphone).
•
Adjust system mixer recording settings.
•
Adjust the microphone sensitivity.
To access the recording preferences, choose Tools - Audio/Video
Preferences and click the Audio tab.
Using echo cancellation
If you use echo cancellation, the virtual classroom eliminates any echo
caused by audio coming out of your speakers and going back into your
microphone. This type of echo can occur when your speakers and
microphone are too close together (for example, if you are using a laptop
with speakers and microphone set close together or if you move your
microphone too close to your desktop speakers).
To use echo cancellation, select the check box labeled "Use echo cancellation
so that a speakerphone or headset is not necessary." When this check box is
selected, you do not need to use a headset or speakerphone to eliminate
echoes from the virtual classroom audio. See the topic Why is there an echo
in the session?" for more help solving echo problems in a session.
Note To completely eliminate echoes in an audio session, everyone in the
session must either select the echo cancellation check box in the audio
preferences or use a headset or speakerphone with echo cancellation.
Tip If everyone in the session is using echo cancellation and you still hear
an echo, someone in the session might have the microphone or speaker
volume turned up too loud. Everyone should adjust the volume of their
microphone and speakers to eliminate the echo.
Selecting a preferred recording device (sound card for a microphone or
speakerphone)
The device that you use when you speak into a computer (the device for
"recording" your voice), such as a microphone or speakerphone, needs a
sound card to function. (A sound card is a hardware component that allows
your computer to produce sounds.) When you plug your microphone or
speakerphone into your computer, you are actually plugging it into a sound
card.
Communicating in a session 8-11
Note Sound cards are available in many physical forms. For example,
some desktop systems include built-in sound cards, and some modems
include sound cards.
If you have more than one sound card on your computer, you must select
which sound card you want to use, and you must plug your microphone or
speakerphone into the correct sound card. Use the audio preferences to
select the sound card you want to use, and then ensure that your
microphone or speakerphone is plugged into that sound card. If you are
unsure which sound card to choose, experiment with the available options.
Note If you change your recording device during a session, you MUST
click OK in the dialog box, leave the session, and attend the session again
for the change to take effect.
Adjusting system mixer recording settings
After selecting your preferred recording device, adjust system mixer
settings for the device. When you adjust system mixer settings from within
the virtual classroom, the changes also affect your recording device when
you use it with other programs. For example, if you use the virtual
classroom to set the recording volume for your microphone, your
microphone will record audio at that volume when you use the microphone
with other programs.
To adjust system mixer settings for your recording device:
1. Click "Adjust System Mixer Recording Settings" on the Audio tab. The
system mixer appears.
Note You might have to make sure the Recording options appear in
the system mixer. To display the Recording options, choose Options Properties in the system mixer. Make sure the Recording option is
selected in the Properties dialog box and click OK.
2. The settings that appear in your system mixer depend on your audio
equipment. Follow the appropriate instructions below:
w If your microphone is a headset that plugs into the microphone jack
on your computer, use the Microphone option in the system mixer to
adjust the microphone's recording volume.
w If you are using a speakerphone that plugs into a line-in jack on your
computer, use the Line option to control the recording volume of the
speakerphone.
w If your system mixer includes a Master Record option, use this
option to control the final output of the recording settings. If your
system mixer includes the Master Record option and the Microphone
option or the Line option, experiment with both controls to find an
optimum setting.
8-12 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Adjusting microphone sensitivity
Adjusting your microphone sensitivity prevents you from transmitting
noise (such as shuffling papers or typing on the keyboard) to other
participants when you are not speaking.
To adjust your microphone sensitivity, speak into your microphone. If the
text reads "No Voice Detected," move the slider bar farther to the right.
Continue to adjust the sensitivity until the text reads "Voice Detected" when
you speak and "No Voice Detected" when you are silent.
Note This setting is very important. If the text in the dialog box reads
"Voice Detected" when you are silent, you might prevent other people from
being heard during an audio/video session.
Setting video preferences
The video preferences allow you to:
•
Select a preferred video capture device.
•
Set the video source.
•
Set the video format and size.
To access the video preferences, choose Tools - Audio/Video Preferences
and click the Video tab.
Selecting your preferred video capture device
When you select a preferred video capture device, you are either:
•
Selecting the video card that you want to use with your camera. Some
cameras require a video card to function. (A video card is a hardware
component that allows your computer to produce video images.) If
your camera requires a video card, you plug the camera into the video
card when you plug it into your computer.
If you have more than one video card on your computer, use the video
preferences to select the video card you want to use, and then ensure
that your camera is plugged into that video card. If you are unsure
which video card to choose, experiment with the available options.
OR
•
Selecting a driver for your camera. If your camera does not require a
video card, you can plug it directly into your computer's Universal
Serial Bus (USB) port. If you have installed the software for more than
one camera on your computer, use the video preferences to select the
driver for the camera you want to you use, and then plug that camera
into the USB port on your computer.
Communicating in a session 8-13
Note If you change your video capture device, you MUST click OK in
the dialog box, leave the session, and attend the session again for the
change to take effect.
Setting your video source
Some camera and capture card manufacturers support more than one input
source or camera type. You might need to select a different video source
before you can view video images.
To set your video source:
1. Click Set Video Source. The video source dialog box appears. (This
dialog box differs depending on your camera manufacturer.)
2. Experiment with the available controls. Depending on your camera
type, you might need to adjust settings such as brightness and contrast,
or you might need to select a video source. If you cannot see your video
image even after adjusting these settings, try setting your video format
and size.
Setting your video format and size
Most cameras support more than one video size and format. You might
need to experiment with the sizes and formats that the virtual classroom
supports before you can view video images.
To set the video format and size:
1. Click "Set Video Format and Size." The format and size dialog box
appears. (This dialog box differs depending on your camera
manufacturer.)
2. Select one of the video sizes listed below. Select the larger size if
possible.
w 176 x 144
w 160 x 120
Note If you are using the TotalView High Res 360-degree video
camera, choose the 768 x 192 video size.
3. Experiment with the various video formats. The virtual classroom
supports all of the video formats listed in the below. (This table is also
listed on the Video Preferences tab.) The formats at the beginning of the
list require less preprocessing, and therefore deliver better quality than
the formats at the end of the list.
8-14 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Video formats
I420
IYUV
YV12
YVU9
UYVY
UYNV
YUY2
YUNV
YVYU
CYUV
RGB16
RGB24
RGB32
RGBT
Note If you are using the TotalView High Res 360-degree video
camera, choose the RGB24 video format.
Troubleshooting audio and video during a session
Before attending a session that includes computer audio and video, test
your audio and video to ensure that your microphone, speakers, and video
camera are functioning properly.
See the topics below for audio and video help during the session.
•
Why can't I join an audio/video session?
•
Why is there an echo in the session?
•
Why can't anyone hear me speak?
•
Why can't I hear anyone speak?
•
Why is everyone else experiencing audio and video difficulties?
•
Why isn't my camera working with the virtual classroom?
•
Why can't I see the speaking participant in the speaker's video window?
•
Why is the image in the speaker's video window a LearningSpace Virtual Classroom logo?
Tip If you have a problem with your audio or video, a warning button
appears below the video windows. Click the button to view information
about the audio or video problem.
Communicating in a session 8-15
Why can't I join an audio/video session?
If you are unable to join a session that uses computer audio and video,
make sure that your audio and video equipment is not already in use. For
example, you might be in another audio/video session, or you might be
using your audio equipment to play music. Close all programs that are
using audio and video and try to join the session again.
Why is there an echo in the session?
If you hear an echo in the session (whether it is your own voice or someone
else's voice that is echoing), you are not the cause of the echo.
If you do NOT hear an echo in the session, but other participants DO hear
an echo, follow the tips below:
w Either use headphones or a speakerphone with echo cancellation or
select the "echo cancellation" check box in the virtual classroom audio
preferences. To verify that you are using echo cancellation with your
headphones or speakerphone, refer to the documentation for your
headphones or speakerphone.
Tip If everyone in the session is using echo cancellation and you still
hear an echo, someone in the session might have the microphone or
speaker volume turned up too loud. Everyone should adjust the
volume of their microphone and speakers to eliminate the echo.
w Ensure that only one microphone is selected for recording in the system
mixer. In the session, choose Tools - Audio/Video Preferences. In the
Recording section of the Audio tab, click "Adjust System Mixer
Recording Settings." When the System mixer appears, make sure that
only one microphone is selected. (If you use a microphone that is
plugged into a laptop, you might see more than one microphone option.
Make sure that the microphone you use is selected.)
w Use the latest version of your computer's audio driver. Ask your
system administrator which audio driver you are using; you might be
able to download the latest version from your sound card
manufacturer's or computer manufacturer's Web site.
w Use a supported sound card and ensure that it functions properly. If
your sound card is the problem, you can reduce the echo by turning
down the playback volume in your system mixer. In the session, choose
Tools - Audio/Video Preferences. In the Playback section of the Audio
tab, click "Adjust System Mixer Playback Settings." When the system
mixer appears, turn down the volume of your playback components.
8-16 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
w Ensure that the Microphone option in your system mixer is set properly
for playback. In the session, choose Tools - Audio/Video Preferences.
In the Playback section of the Audio tab, click "Adjust System Mixer
Playback Settings." When the system mixer appears, make sure that the
Microphone option is either muted or not selected. (The Microphone
option should not be muted for recording.)
w Ensure that your speakers and microphone are not too close together.
w Ensure that you are using a microphone with headphones.
w Ensure that the Microphone is the only device chosen for recording in
the system mixer. In the session, choose Tools - Audio/Video
Preferences. In the Recording section of the Audio tab, click "Adjust
System Mixer Recording Settings." Make sure that the Microphone
option is the only option that is selected and click OK.
Tip If you tested your audio and video before the session and heard
your voice echo back to you more than once, other people in the session
will hear their own voices echo back to them during the session. Follow
the instructions above to make sure that the Microphone is the only
device chosen for recording.
Note Because your sound card driver determines the user-interface
options in the system mixer, the exact procedure for changing the system
mixer options might vary. The above procedures should work for a variety
of sound cards. See your sound card documentation for more detailed
information.
Why can't anyone hear me speak?
If no one in the session can hear you speak, try the following solutions:
•
If you are using Request Microphone mode, another participant might
be speaking. Only one participant at a time can speak when using
Request Microphone mode. To speak in this mode, click Request
Microphone. If another participant has requested the microphone
before you, you will receive the microphone when that participant
finishes speaking.
•
You must have permission to speak before you can speak during a
session that includes computer audio. To see if you have permission,
move your mouse pointer over your name in the Participant List and
look at the tooltip. If necessary, you can ask the primary instructor for
permission.
•
Ensure that your computer includes a supported sound card; ensure
that the sound card is functioning properlyEnsure that your
microphone is turned on and that it is plugged into the proper socket.
Communicating in a session 8-17
•
Ensure that your microphone or headset has batteries if they are
required. Ensure that the batteries are functioning.
•
Ensure that the microphone is not muted. The check box next to the
microphone icon should not be selected.
•
Ensure that the volume of the microphone is high enough. Slide the
volume bar farther to the right. If the volume is high enough, and you
can see the green bars below the microphone icon move when you
speak, the participants who cannot hear you might have a problem with
their speakers. The participants who cannot hear you should try the
solutions in "Why Can't I Hear Anyone Speak?"
•
Ensure that the Microphone option in your system mixer is set properly
for recording. In the session, choose Tools - Audio/Video Preferences.
In the Recording section of the Audio tab, click "Adjust System Mixer
Recording Settings." When the system mixer appears, make sure that
the Microphone option is not muted. (The Microphone option should
be muted for playback.)
Note Because your sound card driver determines the user-interface
options in the system mixer, the exact procedure for changing the
Microphone option might vary. The above procedure should work for a
variety of sound cards. See your sound card documentation for more
detailed information.
•
Adjust your microphone senstivity to be sure that your microphone
detects your voice when you speak. You can adjust your microphone
sensitivity in the audio/video preferences.
•
Ask the other participants in the session to adjust their microphone
sensitivity to ensure that they are not transmitting noise (such as
shuffling papers) when they are not speaking. Participants can adjust
their microphone sensitivity in the audio/video preferences.
•
If none of these suggestions work, speak to your system administrator.
Your difficulty might be caused by the presence of a firewall.
Why can't I hear anyone speak?
If you cannot hear anyone speak during the session, try the following
solutions:
•
Ensure that your computer includes a supported sound card; ensure
that the sound card is functioning properly.
•
Ensure that your speakers are not muted. The check box next to the
speakers icon should not be selected.
8-18 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
Ensure that the volume of the speakers in the session is high enough.
Slide the volume bar under the speakers icon farther to the right.
•
Ensure that the volume on your computer is high enough. You might
have a physical knob to turn or a function key combination to press on
your keyboard to increase the volume of your hardware.
Why is everyone else experiencing audio and video difficulties?
Problems with your computer can cause audio and video difficulties for
others. For example, if your microphone is shorting out (which generates a
lot of noise), no one else in the session can speak or be heard. A computer
with problems can also cause the other participants to experience a pause
between the time when participants speak and the time when they are
heard.
If all participants except you are experiencing audio and video difficulties,
ensure that your computer (including hardware and software) is
functioning and configured properly and that your system is not generating
noise. If your system is generating noise, either mute your microphone
when you are not speaking or adjust the sensitivity of your microphone.
Tip If everyone else in the session hears an echo, you might be causing the
problem. See "Why is there an echo in the session?" for more information.
Why isn't my camera working?
If your camera is not working with LearningSpace - Virtual Classroom, but
it does work with other programs, use the video preferences to:
•
Select a preferred video capture device.
•
Set the video source.
•
Set the video format and size.
To access the video preferences, choose Tools - Audio/Video Preferences
and click the Video tab.
Why can't I see the speaking participant in the speaker's video window?
The following situations can cause your Speaker's Video window to display
the LearningSpace - Virtual Classroom logo or someone other than the
speaking participant:
Communicating in a session 8-19
•
When the Speaker's Video window switches to the speaking
participant, it displays that participant for a required amount of time.
(This time is needed to stop the rapidly switching video from
consuming network bandwidth.) The minimum time requirement
might cause a participant who spoke previously to remain on display.
In this case, a pause occurs between the time that the participant who is
speaking is heard and the time that the participant's image is seen.
•
The speaking participant might not be able to send video images to the
other participants. In this case, the Speaker's Video window displays
the LearningSpace - Virtual Classroom logo. The logo is also displayed
when the speaking participant pauses the video window.
•
If a participant continues to transmit noise through the microphone
after speaking (by typing on the keyboard or shuffling papers, for
example), that participant's image might continue to be displayed in the
Speaker's Video window. To prevent this problem, all participants
should either mute the microphone after speaking or adjust the
sensitivity of the microphone.
Why is the image in the speaker's video window a LearningSpace - Virtual
Classroom logo?
The following situations can cause the Speaker's Video window to display a
LearningSpace - Virtual Classroom logo:
w If you are the speaking participant and you pause the My Video
window, every participant's Speaker's Video window displays the
LearningSpace - Virtual Classroom logo. Click Play in the My Video
window to allow your video image to appear in the Speaker's Video
window.
•
If the Speaker's Video window switches to a new image that is
currently paused, the window displays the logo. If you are the speaking
participant, click Play in the My Video window to allow your video
image to appear in the Speaker's Video window.
8-20 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Chapter 9
Presenting information in a session
Choosing a method of presenting information
Any student or instructor who has permission to edit/share can use either
screen sharing or the whiteboard to present information during a session.
Although both tools help you share and present information, they have
significantly different purposes. Use this table to help you determine the
best tool for your purpose.
Use screen sharing if. . .
You want to be sure that no one
can see your presentation before
the session begins.
You want to share animated
graphics during your
presentation.
You have a fast computer or you
are using only one or two
programs.
You need to demonstrate a
process or procedure in a
program.
You want to save the shared file
in the original file format.
Use the whiteboard if. . .
You want to be sure that people can review your
presentation before the session begins.
You have a lot of information that you need to
discuss in a short period of time.
You have a slow computer or you have many
programs open at once.
You want to annotate or highlight the content of
your presentation.
You want to save the changed file as an
attachment to the session details without
changing the original document
You want to allow others to make You do not want others to edit your original
changes directly to your
document.
presentation using the mouse and
keyboard.
Presenting information in a session 9-1
Presenting information with the whiteboard
You can use the whiteboard to present a file or to create a presentation
with the whiteboard tools. Use the whiteboard when:
•
You have a lot of information that you want to discuss in a short period
of time.
•
You have a slow computer or you have many programs open at once.
•
You want to annotate or highlight the content of your presentation.
•
You do not want others to edit your original document.
•
You want to be sure that people can review your presentation before
the session begins.
•
You want to save the your annotations to the file.
Whether you are presenting a file that you have prepared in advance or
drawing on the blank whiteboard to create your own presentation, you can
use the whiteboard tools to draw shapes, enter text, and customize your
presentation.
Tip While you are presenting information on the whiteboard, you can
change how you view the information. For example, you can make all of the
information fit on the whiteboard at once, or you can make the information
occupy all of the space on your computer screen. See Tips for arranging the
session for more information.
Permission to edit/share
Before you can use the whiteboard to give a presentation, you must have
permission to edit/share. Primary instructors always have this permission.
To make sure that you have permission, move the mouse pointer over your
name in the Participant List and look at the tooltip. See Viewing your
permissions for more information. You might need to ask the primary
instructor to give you permission to edit/share.
About whiteboard presentations
Whiteboard presentations are presentation files that instructors show on the
whiteboard during a virtual classroom session. For example, an instructor
can create a presentation in Microsoft Powerpoint and then include it in the
outline of the course he or she is developing.
Before adding the whiteboard presentation to a course outline, the
instructor must create the file. For example, you might create a file in a
word processing or presentation program. When you attach a file to the
outline, it is converted to an appropriate format for whiteboard display.
9-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Presenting a file
You can use the whiteboard to present a file. If you are an instructor, you
include the file when you create the course outline. You can also add a file
during the session as an item in the Additional Materials folder. To present
the file on the whiteboard, make sure that the file is selected in the first
drop-down box above the whiteboard, or if you are the instructor, you can
use the outline to select the whiteboard.
Switching pages in the file
You can switch pages by
•
Selecting the page from the whiteboard item in the outline.
•
Selecting the page from the second drop-down box in the toolbar above
the whiteboard. If the toolbar does not display in your browser, choose
View - Whiteboard Tools.
Emphasizing important information
You can draw on the whiteboard to emphasize important information in
your presentation. For example, you can draw a circle around an
illustration, or you can underline a particular word in red. You can also use
the Pointer Tool to point to an item on the whiteboard. When you draw
something or enter text on the whiteboard, everyone in the session can see
it.
The table below describes how you can use the whiteboard tools to
emphasize important information.
Action
Pointing
Underlining
Drawing a Circle
Drawing a Rectangle
Entering Text
Description
Use the Pointer Tool to emphasize an
important item.
Use the Line Tool or the Pen Tool to
underline information in your presentation.
You can also choose a color and a width for
your line.
Use the Oval Tool or the Pen Tool to draw a
circle around an item in your presentation.
Use the Rectangle Tool to place a box around
information in your presentation.
Use the Text Tool to enter text on the
whiteboard. For example, you can enter a
label for an illustration or describe a process.
For more information about the whiteboard tools, see Drawing on the
whiteboard and Entering text.
Presenting information in a session 9-3
Customizing your presentation
After you have drawn shapes and lines and entered text in your
presentation, you can customize the appearance or change the location of
the shapes and text on the whiteboard. For example, you can change the
color of text, lines, and shapes on the whiteboard, or you can move a shape
you have drawn to another location.
Saving the file
If you want to save the changes to your file, ask the current primary
instructor to save the file. Only the primary instructor can save a
whiteboard file.
Saving a whiteboard file does not change the original version of the file. The
original version of the file is always stored with the outline in the Course
Builder. After the current primary instructor saves the file, three versions of
the file are available (the original version of the file and two copies of the
changed version of the file). The original version of the file retains the
original file extension; the new versions of the file will have an SWB and an
RTF extension.
Creating a presentation with the whiteboard tools
You can draw on the blank whiteboard to give a presentation during the
session. You can also allow others to draw on the whiteboard. If you are the
current primary instructor, you can select the blank whiteboard item in the
Additional Materials folder of the outline. All others with permission can
select the word "Whiteboard" in the first drop-down box at the top of the
whiteboard.
The table below presents ideas for creating a presentation on the
whiteboard. You can use the whiteboard tools to create anything you can
create with a piece of paper and a pen.
Note If the whiteboard tools are not visible, choose View - Whiteboard
Tools to turn on the check mark and display the tools.
9-4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Action
Creating illustrations
Creating charts, graphs, and
diagrams
Entering text or numbers
Description
Draw on the whiteboard to illustrate a point
or demonstrate a process.
Draw shapes and lines on the whiteboard
and put them together to create charts,
graphs, or diagrams.
Use the Text Tool to enter text or numbers
on the whiteboard. For example, you can
enter a label for an illustration or a
percentage for a graph that you have
created.
For more information about the whiteboard tools, see Drawing on the
whiteboard and Entering text.
Customizing your presentation
After you have drawn shapes and lines and entered text in your
presentation, you can customize the appearance or change the location of
the shapes and text on the whiteboard. For example, you can change the
color of text, lines, and shapes on the whiteboard, or you can move a shape
to another location.
Saving the file
If you want to save your whiteboard presentation, ask the current primary
instructor to save the file. (Only the primary instructor can save a
whiteboard file.)
Saving a whiteboard file does not change the original version of the file.
Drawing on the whiteboard
You can draw on the blank whiteboard or on a presentation file. If you are
presenting a whiteboard file that is included in your course outline, you can
use the whiteboard tools to emphasize important information. For example,
you can underline a sentence or circle a significant number in a lesson.
If you are presenting information on a blank whiteboard, you can use the
whiteboard tools to create illustrations, charts, or diagrams. You can also
use the whiteboard as a shared place to write ideas and sketch designs.
Note If the whiteboard tools are not visible, choose View - Whiteboard
Tools to turn on the check mark and display the tools.
Presenting information in a session 9-5
Permission to edit/share
You must have permission to edit/share before you can draw on the
whiteboard. If you need to draw on the whiteboard but you do not have
permission to edit/share, you can ask for permission.
Drawing straight lines
When you are presenting a file, you can draw a line to underline important
information. You can also use lines and arrows to create sketches on the
blank whiteboard. If you want to draw the line in a specific color or at a
certain width, you can choose the color and the width before or after
drawing the line.
1. To draw a straight line or an arrow, click the Line Tool or Arrow Tool
and position the pointer where you want to draw the line.
2. Click the mouse button and drag to draw the line. Release the mouse
button when the line reaches the desired size. (If you use the Arrow
Tool, the line ends with an arrow head.)
Drawing rectangles and squares
You can draw rectangles and squares to place a box around important
information when presenting a file. You can also use rectangles and squares
to build charts or diagrams on the blank whiteboard. If you want to draw
the shape in a specific color or at a certain width, you can choose the color
and the width before or after drawing the shape.
1. To draw a rectangle or square, click the Rectangle Tool and position
the pointer where you want to draw the shape.
2. Click the mouse button and drag to draw the shape. Release the mouse
button when the shape reaches the desired size.
Drawing ovals and circles
Using the Oval Tool, you can circle important information during a
presentation or create circles and ovals on the whiteboard. If you want to
draw the shape in a specific color or at a certain width, you can choose the
color and the width before or after drawing the shape.
1. To draw an oval or circle, click the Oval Tool and position the pointer
where you want to draw the shape.
2. Click the mouse button and drag to draw the shape. Release the mouse
button when the shape reaches the desired size.
Drawing with a pen
Use the Pen Tool to draw curved and straight lines or to create shapes, just
as you would when drawing with a piece of paper and a pen. You might
9-6 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
want to use the Pen Tool to circle important information when presenting a
file or to sketch a product design on the blank whiteboard. If you want to
draw lines and shapes in a specific color or at a certain width, you can
choose the color and the width before or after using the Pen Tool.
1. To draw lines and shapes as though you were using a pen, click the Pen
Tool and position the pointer where you want to draw.
2. Click the mouse button and drag to draw the line or shape. Release the
mouse button when you are finished.
Entering text
Use the Text Tool to enter text and numbers on the whiteboard. For
example, you can enter a label for an illustration or a description for a
process. If you want to enter text in a specific color, you can choose the
color before or after entering the text.
1. To enter text, click the Text Tool.
2. Position the cursor and click where you want to place the text. Four
small squares, or handles, appear.
3. Enter the text. (You can also enter numbers and symbols.) As you type,
the handles move apart and form a box around the text.
Pointing to an item on the whiteboard
You can use the Pointer Tool to point to an important item during a
whiteboard presentation.
Note Students in a broadcast session and anyone viewing a recorded
session cannot see the whiteboard Pointer Tool.
To point to an item:
1. Click the arrow next to the Pointer Tool to select a pointer. After
selecting a pointer, make sure the Pointer Tool is pressed in.
2. Click on the whiteboard next to the item you want to emphasize. A
pointer appears next to the item.
3. (Optional) To use the same pointer to emphasize something else on the
whiteboard, select the pointer and drag it to the new location.
4. (Optional) To use a new pointer to emphasize something else on the
whiteboard, repeat steps 1-2. The original pointer remains on the
whiteboard.
Presenting information in a session 9-7
Tip You can delete a pointer just as you would delete any other
whiteboard item.
Note The Pointer Tool is not saved when the primary instructor saves a
whiteboard file.
Customizing your presentation
After you have entered text and drawn shapes and lines on the whiteboard,
you can customize your presentation. For example, you can change the
color of anything you have drawn on the whiteboard. You can also move,
delete, and resize items on the whiteboard. See these topics for more
information:
•
Using color: Choose the color of shapes, lines, and text on the
whiteboard.
•
Choosing a line width: Choose a line width for lines and shapes.
•
Formatting text: Choose a font, size, and style for text.
•
Selecting, resizing, and moving whiteboard content: Select, resize, or
move items on the whiteboard.
•
Deleting whiteboard content: Remove individual items from the
whiteboard or remove everything you have created from the
whiteboard.
Using color
You can choose a color for shapes, lines, and text on the whiteboard either
before or after you create them. The following table identifies the available
tools for choosing a color.
Tool
Tool Name
Description
Line Color Well The button next to the word "Line."
Allows you to color lines, text, and the
outlines of shapes.
Fill Button
The button labeled "Fill." Allows you
to add the color in the Fill Color Well
to a selected shape. Click the Fill
button again to remove the color from
the selected shape.
continued
9-8 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Tool
Tool Name
Fill Color Well
Color Chooser
Description
The button next to the word "Fill."
Allows you to color the insides of
shapes.
The box next to the color wells. Allows
you to choose a specific color for
anything you create on the
whiteboard.
Coloring lines and text
Use the Line Color Well to color:
•
Lines drawn with the Arrow, Pen, and Line Tools
•
The outlines of rectangles, squares, ovals, and circles
•
Text
To color lines and text:
1. Click the Line Color Well, and then move the small square in the Color
Chooser to the desired color.
2. You can now draw lines, enter text, and draw shapes to be outlined in
the chosen color.
To change the color of a line or outline after you have drawn it, select the
item and then choose a new color. You can also select text to change its
color.
Coloring shapes
Use the Fill Color Well to color shapes on the whiteboard.
1. Make sure that the Fill button is pressed down.
2. To choose a color for a shape, click the Fill Color Well and then move
the small square in the Color Chooser to the desired color.
3. You can now draw shapes that are filled with the chosen color.
To change the color of a shape after you have drawn it, select the shape and
then choose a new color. To change the color of the shape's outline, see
Coloring lines and text.
To remove the color from the inside of a shape, make sure the shape is
selected, and then click the Fill button so that it is no longer pressed down.
The fill color is removed.
Tip You can change the fill and line colors of a shape at the same time by
pressing SHIFT and clicking the Line Color Well and then the Fill Color
Well. While both color wells are pressed down, choose the new color in the
Color Chooser.
Presenting information in a session 9-9
Choosing a line width
Use the Line Width Tool to change the width of lines on the whiteboard.
You can also change the line width of shapes. You cannot change the line
width of text. (See Formatting text to change the appearance of text.)
1. To choose a line width for a line or shape, click the tool you want to
use: Pen, Line, Arrow, Rectangle, or Oval. Move the bar in the Line
Width Tool to the line width you want.
2. You can now create the line or shape with the line width you selected.
To change the width of a line or shape after you have drawn it, select the
item and then choose a new line width.
Formatting text
Use the Font Tool to change the font, style, and size of text either before or
after you enter the text. To change the color of text, see Coloring lines and
text.
Note This doesn’t reformat text that’s part of your original presentation.
1. Click the Text Tool or select text that you have already entered on the
whiteboard.
2. Click the Font Tool.
3. In the Font Panel dialog box, select the font, style, and size for the text.
4. Click OK. You can now enter text in the format you selected.
To change the format of text after you have entered it, select the text and
then follow steps 2-4 above.
Selecting, resizing, and moving whiteboard content
Selecting and resizing whiteboard content
The Selection Tool allows you to select anything that you have created on
the whiteboard. You must select text, lines, and shapes on the whiteboard
before you can make any changes to them. (You cannot resize text. See
Formatting text to change the appearance of text.)
9-10 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
•
To select an item on the whiteboard, click the Selection Tool , and then
click the item you want to select. Small squares, or handles, appear
around the item.
•
To resize an item, click one of the handles and drag the mouse. Release
the mouse when the item reaches the desired size.
Note You cannot resize text or any shapes that were created with the Pen
Tool.
Moving whiteboard content
You can also use the Selection Tool to move lines, shapes, and text to any
location on the whiteboard.
1. Click the Selection Tool , and then click the item that you want to move.
2. Hold the mouse button down and drag to move the item. Release the
mouse button when the item reaches the desired location.
Deleting whiteboard content
The Delete Tool allows you to delete lines, shapes, and text that you have
drawn or entered on the whiteboard. If you are working with a
presentation file, the file itself is not deleted - only the content that you
added in the session.
To delete an item on the whiteboard, click the Delete Tool , and then click
the item you want to delete. Small squares, or handles, appear around the
item before you delete it.
You can also use the Delete Tool to delete everything you have created on
the whiteboard or added to the presentation file. Click the Delete Tool and
then press CTRL and click anywhere on the whiteboard.
Editing with the whiteboard tools
To edit a presentation with the whiteboard tools or to present a file on the
whiteboard, you must have permission to edit/share. To find out if you
have permission, move the mouse pointer over your name in the
Participant List and look at the tooltip. If you do not have permission to
edit/share, you can send a private chat message to the primary instructor
to ask for permission.
If you want other instructors and students to edit your presentation, they
must have permission to edit/share. If you are the current primary
Presenting information in a session 9-11
instructor and you want to give others permission to edit/share, select the
participant's name in the Participant List and choose Permissions - Grant Permission to Edit/Share. If you are not the current primary instructor and
you want a participant to edit your shared file, ask the current primary
instructor to grant that participant permission to edit/share.
After you have permission to edit/share, you can edit with the whiteboard
tools. See the following procedures:
•
Drawing on the whiteboard
•
Entering text
•
Pointing to an item on the whiteboard
•
Formatting text
•
Using color
•
Choosing a line width
•
Selecting, resizing, and moving whiteboard content
•
Deleting whiteboard content
Presenting information with screen sharing
You can use screen sharing to work together or to give a presentation. Use
screen sharing when:
•
You need to use a computer software program to demonstrate a
procedure.
•
You want to be sure that no one sees your presentation before the
session begins.
•
You want to share animated graphics during your presentation.
•
You want to save the edited contents of a file in the original file format.
For example, you can share a Lotus Word Pro file, allow a participant
to make changes to it, and then save the edited file in Lotus Word Pro.
•
You want to allow students in the session to use their computers to edit
your presentation.
•
You have a fast computer or you are only using one or two programs.
Permission to edit/share
Permission to edit/share allows you to:
•
Share your screen.
•
Control a screen shared by another participant.
9-12 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
You do not have to be the current primary instructor to share your screen
with others, but you must have permission to edit/share. To make sure that
you have permission to edit/share, move your mouse pointer over your
name in the Participant List and look at the tooltip. See Viewing your
permissions for more information. If you do not have permission to
edit/share, see Asking for permissions.
If you want to allow others to control the shared screen, they must also
have permission to edit/share. You can check the permissions of a session
participant by moving the mouse pointer over the participant's name and
looking at the tooltip. If the participant that you want to control the shared
screen does not have permission to edit/share, the current primary
instructor must grant permission.
Preparing for screen sharing
Before you begin screen sharing you should:
•
Make sure that you have permission to edit/share.
•
Learn how to protect confidential information on your computer by
reading Ensuring security.
•
Ensure the most efficient screen-sharing session by reading "Improving
screen sharing performance."
About screen sharing
With screen sharing, an instructor starts an application and students can see
it on their monitors. Instructors can also use screen sharing to demonstrate
a process. For example, an instructor might want to use screen sharing to
run a demonstration for a large number of people on how to use a software
application. If students are granted permission, they can perform any
functions that the shared application allows. The application doesn't even
have to be installed on the students computers.
Ensuring security
Screen sharing presents potential security risks. For example, when you
share your entire screen or part of your screen, others see everything within
the shared area. Other instructors or students might view confidential
information that you did not intend to share. When you allow others to
control a program on your computer, they can perform any functions that
the shared program allows. They might inadvertently change or delete an
important file on your computer.
Presenting information in a session 9-13
To protect any confidential information, you should take the following
security measures before sharing a screen:
•
Close all programs that you do not want to share.
•
Carefully choose the programs you share.
•
Allow other instructors or students to control shared programs only
when necessary.
•
Share your entire screen or part of your screen only when necessary.
(Make sure that you do not display any confidential information.)
Tips for improving screen-sharing performance
Use the following tips to get the best performance when you share your
screen:
•
Lower your color settings. Set your computer's color palette to 256
Colors. (To access the color palette, right-click on the desktop, select
Properties, and then choose the Settings tab.) When you use a higher
color setting, images take more time to transmit. Use a higher color
setting only when image quality is extremely important and
transmission speed is not an issue.
•
Use the smallest window size that is practical when you share a
program. Or, you can share part of the screen instead of sharing a
program.
•
Allow time for all instructors and students to join the session before
you begin sharing. Otherwise, they might notice periodic
interruptions in the session as others join.
•
Avoid switching between windows within the program you are
sharing. Switching between windows slows performance, especially
when you share programs that use many colors (such as paint
packages).
•
If possible, avoid switching between programs.
•
Use the fastest computer available.
•
Do not run unnecessary programs.
•
Turn off desktop patterns and pictures when sharing part of the
screen or the entire screen. Also turn off your computer's taskbar
icons and clocks if possible.
9-14 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Tips for using screen sharing to work together
Follow these guidelines to increase your class's productivity when you use
screen sharing:
•
See Ensuring security.
•
See How to share your screen for information about the best method for
sharing your screen: Share a Program, Share My Entire Screen, or Share
Part of My Screen with a Frame.
•
To control your screen, other instructors or students must have
permission to edit/share. Ensure that they have permission to
edit/share by moving your mouse pointer over their names in the
Participant List and reading the tooltip. If a someone does not have
permission to edit/share, the current primary instructor must grant
permission.
•
After you begin sharing, use the Tools menu commands or the
screen-sharing toolbar to let others take control or to remove control.
•
Save the shared file frequently.
•
If you are editing a file as part of your screen sharing activity, be sure to
save the final version of the file that was edited during the session.
Using screen sharing for a presentation
If you are an instructor, you can use either the whiteboard or screen sharing
to give a presentation. Choose screen sharing when you want to share
animated graphics, allow others to change your original file, or save your
presentation in its original format.
You can also use screen sharing to demonstrate a process. For example, you
might want to use screen sharing to teach a large number of students how
to use a software program.
To give a presentation with screen sharing:
1. Switch to screen sharing in your session. Click the screen sharing
item in your outline.
2. Choose a sharing method. The method you choose depends on your
purpose. For example, if you want to present a file that you prepared in
Lotus Freelance Graphics, open Freelance Graphics on your computer,
choose Share a Program, select Freelance Graphics, click Share
Program, and open your file. See How to share your screen for more
information.
Presenting information in a session 9-15
3. Present your information. The way you conduct your presentation
depends on how much interaction you want in the session.
• Many presentations do not require other instructors or students to
edit the shared information. If you do not want others to make
changes to your presentation, do not allow others to control the
screen. Continue with your presentation and proceed to step 4.
• If you do want others to make changes to your presentation (for
example, if you want to allow someone to edit the file you are
sharing), allow others to control the screen. (Remember that during
broadcast sessions, most people can only watch and listen, but you
can allow other instructors to control the shared screen.)
4. Stop sharing. When you are finished, stop sharing.
Note Do not leave the session while sharing your screen. If you do, others
will no longer be able to see the shared screen. Be sure to stop sharing
before you leave the session.
Using the screen-sharing toolbar
You can perform most screen-sharing tasks using either the screen-sharing
toolbar or the Tools menu. If you have permission to edit/share, the
screen-sharing toolbar appears above the shared area when the
screen-sharing button is clicked.
Tip If the toolbar is not visible, choose View - Toolbar to turn on the check
mark and display the toolbar.
The table below describes the toolbar buttons.
Toolbar button Button name
Fit Shared Area to Window
Description
See all of the shared information
without scrolling. Clicking this
button does not affect what
others see on their screens.
Note This button is most useful
when you are sharing a
whiteboard file or viewing
information shared by another
participant. If you are sharing
your own screen, this button has
no effect.
continued
9-16 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Toolbar button Button name
Description
Make Shared Area Full Screen Maximize the shared area to see
a larger view of it. When the
shared area is maximized, you
cannot see the session. To return
to the original layout, click the
floating Undo Full Screen
button or press ESCAPE.
Clicking this button does not
affect what others see on their
screens.
Note This button is most useful
when you are sharing a
whiteboard file or viewing
information shared by another
participant. If you are sharing
your own screen, this button has
no effect.
Share a Program
Share an open program with
other instructors or students.
Share My Entire Screen
Share the entire contents of
your screen. (This icon also
appears next to your name in
the Participant List details when
you begin sharing your screen.)
Share Part of My Screen with Share only the area enclosed
a Frame
within the borders of the
resizable frame.
Let Others Control or Edit My Allow other instructors or
Screen
students to control your screen,
no matter which method of
sharing you are using.
Control Screen Sharing
Take control of the shared
screen. Use your mouse and
keyboard to make changes to
the information. (This icon also
appears next to your name in
the Participant List details when
you control the shared screen.)
Stop Sharing
Stop sharing information at any
time, even when another
instructor or student controls
your screen.
Presenting information in a session 9-17
How to share your screen
You can share your screen in three ways:
•
Share a Program: Use this method when you want to share a specific
program on your computer. This method is a good choice if you are
concerned about preserving private information, because the windows
of other programs are hidden from session students. For example, you
can share a Lotus 1-2-3 file in a session, and students see only the Lotus
1-2-3 window from your screen.
•
Share My Entire Screen: Use this method when you want to easily
switch between multiple programs. Students can see everything on
your screen, including icons, programs, and the desktop, so you must
carefully consider your need to preserve private information. This
method might be slower than the other two methods.
Note When you share your entire screen, a message informing you
that you are sharing your screen appears. By default, you begin by
sharing the Session. To share something else, minimize the session by
clicking the minimize button. (Do not click the X button.)
•
Share Part of My Screen with a Frame: Use this method when you
want the most control over what students can see. When you share part
of your screen, students see only what is enclosed within the borders of
the resizable frame.
Remember that security risks increase when you allow others to control
your screen, no matter which sharing method you choose.
Sharing Your Screen
Before sharing your screen and allowing others to control it, read Ensuring
security.
You must have permission to edit/share to share your screen. To check that
you have permission, move your mouse pointer over your name in the
Participant List and read the tooltip. If you do not have permission, see
Asking for permissions.
1. Make sure that any programs that you want to share are open.
2. Choose a screen-sharing method from the Tools menu or the
screen-sharing toolbar:
Share a Program
Share My Entire Screen
9-18 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Share Part of My Screen with a Frame
3. If you chose "Share a Program” in the previous step, select a program
and click Share Program. The program automatically appears on your
screen. If you chose another screen-sharing method, skip this step.
Tip Click Refresh List to update the list of programs that are open on
your computer.
4. Confirm that you are sharing. When you are sharing, you see a Stop
Sharing button in the title bar of the shared area. You also see a sharing
icon next to your name in the Participant List details. Participants see
your initials beside the cursor in the shared screen.
5. To switch sharing methods, choose Tools, and then choose another one
of the methods.
Tip Stop sharing your screen before you leave a session. If you leave a
session while sharing your screen, students cannot see the shared screen.
Stop sharing
You can stop sharing information at any time, even when a student is
controlling your screen. To stop sharing, click Stop Sharing on the
screen-sharing toolbar or choose Tools - Stop Sharing.
Allowing others to control the shared screen
When you begin sharing your screen, you are the only one who can control
the screen on your computer. Others cannot control the screen unless you
allow them to do so. You always maintain control of your screen, even
when you allow others to control it.
After you allow others to control the shared screen, any instructor or
student can make changes to the shared information. For example, a
student who has control can edit a shared file or open a new file in a shared
program. Before allowing others to control your screen, consider ways to
protect your confidential information by reading Ensuring security.
Tip To prevent confusion about who should control the screen, use
computer audio, session chat, or a telephone conference call to discuss the
order in which participants should control the screen.
Presenting information in a session 9-19
Giving control to others
1. Make sure that the instructors or students to whom you want to give
control have permission to edit/share . Move your mouse pointer over
each name in the Participant List and read the tooltip. If the participant
does not have permission to edit/share, the current primary instructor
must grant permission. See Asking for permissions for more
information.
2. If you have not yet done so, begin sharing your screen. A sharing icon
appears next to your name in the Participant List details. Other
participants see your initials beside the cursor in the shared screen.
3. Choose Tools - "Let Others Control or Edit My Screen," or click Allow
Control in the floating toolbar. A check mark appears next to "Let
Others Control or Edit My Screen" on the Tools menu. Anyone who has
permission to edit/share can now control the shared screen.
Tip To ensure that only one instructor or student can control the
shared screen, grant that participant permission to edit/share and
revoke permission to edit/share from all other participants in the
session.
4. At any time during the session, you can look at the Allow Control
button to confirm that you have given control to the others. The Allow
Control button remains pressed in while others have control. You can
confirm who is controlling the shared screen by viewing the Participant
List details. An arrow appears next to the name of the participant who
is controlling the screen.
Note Do not use your keyboard or mouse while another instructor or
student has control.
Removing control from others
To remove control from another instructor or student and continue sharing,
do either of the following:
•
Choose Tools - Let Others Control or Edit My Screen to remove the
check mark. When the check mark is gone, other participants cannot
control your screen.
•
Click Allow Control in the floating toolbar. Once Allow Control is not
pressed in, other participants cannot control your screen.
If you click Stop Sharing or choose Tools - Stop Sharing, others
automatically lose control of the shared screen.
Tip If you have trouble removing control of the shared screen, ask the
controlling participant to stop moving the cursor.
9-20 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Taking control of the shared screen
When you participate in a session that involves screen sharing, you need
permission to edit/share before you can control or edit the shared screen.
You cannot take control unless the sharing unless the current primary
instructor allows others to control the screen.
Follow these steps to control a shared screen:
1. Ensure that the current primary instructor who is sharing the screen
has allowed other participants to control the screen.
2. Verify that you have permission to edit/share by moving your mouse
pointer over your name in the Participant List and reading the tooltip.
See Using permissions for more information. If you do not have
permission to edit/share, you must ask the instructor to grant this
permission to you.
3. Choose Tools - Control Screen Sharing or click Control Screen Sharing
in the screen-sharing toolbar. An arrow appears next to your name in
the Participant List details. When you use the mouse or keyboard,
everyone except the person who is sharing the screen sees your initials
beside the cursor.
Note The participant who is sharing the screen must view the Participant
List details to confirm who controls the shared screen.
Presenting information in a session 9-21
Chapter 10
Finishing a session
Finishing a session
Before leaving a session, ask the primary instructor if any session
information is available for review after the session is over. For example,
you might be able to see an annotated whiteboard file or watch a recording
of the session. To view information about a finished session, you must view
the session details for the session.
See the following topics for more information:
•
Saving session information
•
Viewing saved session information
•
Viewing recorded sessions
Saving session information
During a session, any participant can save the chat transcript on his or her
own computer. In addition, the primary instructor can save a whiteboard
file as an attachment to the session details.
Saving a chat transcript
You can save a chat transcript that occurs in a virtual classroom session.
You must save the transcript while the session window is open.
1. In the virtual classroom, choose Session - Save - Chat.
2. (Optional) Change the default file name and location.
Note The default location is the C:Windows\Java\LVC directory. The
default filename includes the course title and number, the date and time
started, and the TXT extension. (For example: "Programming Basics
305.200373.236.txt.") If you rename the file, be sure to use the TXT
extension.
3. Click Save.
10-1
Saving a whiteboard file
During a session, the primary instructor might want to save a presentation
file used on the whiteboard so that others can view it when the session is
over. For example, if someone has presented a file on the whiteboard, and
several participants have annotated the file, the primary instructor can save
the changed file as an attachment to the session details. The primary
instructor can also save a file that was created on the blank whiteboard.
LearningSpace - Virtual Classroom saves whiteboard files in two formats:
RTF (for viewing in a word-processing program) and SWB (a whiteboard
file, for viewing in a session). The original file remains unchanged and is
attached to the outline in the Course Builder.
Note For best results, view the RTF file in Microsoft Word.
To save a presentation file used on the whiteboard:
1. Make sure the file you want to save is displayed on the whiteboard.
2. Click Save in the whiteboard toolbar or choose Session - Save Whiteboard. A confirmation dialog box appears.
3. The saved file is attached to the Post-Session Data page of Session
Details.
Note You cannot save your whiteboard presentation in its original file
format. For example, if you attach a Lotus 1-2-3 file to the whiteboard, you
cannot edit and save the changes in Lotus 1-2-3 format. If you must save
your edits in the original file format, use screen sharing to edit and save the
file.
Leaving a session
To leave a session, choose Session - Leave Session. Your virtual classroom
closes, but other participants can continue with the session. (You can also
leave the session by clicking the "X" button at the top of the virtual
classroom.)
Tip If you are sharing your screen in a session, be sure to stop sharing
before you leave the session. If you are the primary instructor and you want
to save a whiteboard file, be sure to save the file before leaving.
If the primary instructor leaves the session
If the primary instructor leaves without switching to a new primary
instructor, the session continues without moderation. Participants without
permissions cannot get permissions in a session without a primary
instructor.
10-2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Viewing saved session information
After a session is over, you can find any saved presentation files used on
the whiteboard on the Post-Session Data page of Session Details. If you
saved a chat transcript from the session, you can find it in a directory on
your computer.
Viewing saved chat transcripts
If you saved a chat transcript from the session, you can read it by locating
the file on your computer and double-clicking it or by opening any
word-processing program and then opening the chat transcript file. The
default location for the file is C:\Windows\Java\LVC.
Viewing presentation files used on the whiteboard
If you are an instructor, when you create a session and develop your
outline, you include presentation files for display on the whiteboard.
During the session, you can annotate, or change the file. The current
primary instructor can then save the changed file. The file is saved in two
formats (RTF for quick viewing; SWB for whiteboard display). The primary
instructor can also save a presentation file that was created on the blank
whiteboard. You can view presentation files in RTF and SWB formats on
the Post-Session Data page of Session Details.
Viewing presentation files in their original format
To view the presentation file in its original format with its original,
unedited content, follow these instructions.
1. From the Learning Home, click the My Sessions tab.
2. Click the session whose presentation file you want to see.
3. In Session Details, click View outline.
4. Click the outline item that contains the presentation.
5. Under the Attached file heading, click the file name.
The file displays with its original content.
Finishing a session 10-3
Index
speaking, 8-5
A
Accelerator keys, 1-6
Accessibility, 1-6
Adding
users, 3-2
users from a text file, 3-7
users, self-registration, 3-6
Administrators
overview, 2-1
permissions, 3-1
removing, 3-4
Alternative access, 1-6
Assessments
overview for students, 7-7
taking, 7-7
viewing your results, 7-8
Attachments, whiteboard, 7-14
saving whiteboard attachments,
10-1
Attending
sessions, 6-12
Audio
adjusting microphone sensitivity,
8-11
adjusting volume of microphone
or speakers, 8-7
Automatic Microphone mode, 8-2
eliminating echoes, 8-16
modes, defined, 8-2
muting microphone or speakers,
8-6
preferences in the virtual
classroom, 8-10
preparing to use, 6-2
Request Microphone mode, 8-2
setting recording preferences, 8-11
sound cards, 6-5
speaking, 8-5
testing, 6-7
tips for improving quality, 8-4
troubleshooting, 8-15
viewing and hiding audio
controls, 7-1
Automatic Microphone mode
defined, 8-2
B
Breakout sessions
attending, 7-20
overview, 7-19
Broadcast server
default, 5-2
Broadcast sessions
mnemonics, 1-15
overview, 6-10
participating in, 7-15
Browsers
required settings and options,
1-17
C
Cameras
360-degree, 8-9
in virtual classroom, 6-5
not needed to receive video
images, 8-2
supported camera/operating
system combinations, 6-6
troubleshooting, 8-15
Catalog
overview, 6-2
Changing
passwords, 6-1
Chat
editing, 8-2
sending messages, 8-1
transcript, saving, 10-1
Circles
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
Clocks
turning off during screen sharing,
9-14
Color chooser, 9-8
Color settings, affect on screen
sharing, 9-14
Color, using on the whiteboard, 9-8
Compatibility
supported camera/operating
system combinations, 6-6
Controlling a shared screen
allowing others to control, 9-19
permission to edit/share
required, 7-9
removing control of, 9-19
taking control of, 9-21
Course catalog
overview, 6-2
Courses
enrolling in, 6-11
marking as obsolete, 4-1
restoring, 4-2
Current speaker
appearance in Participant List, 7-4
viewing video image of, 8-8
D
Delete tool, 9-10
Deleting
users, 3-4
Disabilities
alternative access for people with,
1-6
Documentation
downloading, 1-6
Downloading
documentation, 1-6
Drawing on the whiteboard, 9-5
E
Echo cancellation
defined, 6-2
enabling, 8-11
Editing
profiles, 3-4
E-mail
turning off, 5-1
E-mail clients, 5-2
Encryption
during file transfers, 7-13
Enrolling
self-enrollment, 3-6
Index 1
students, 3-5
yourself, 6-11
F
Files
accepting/declining file transfers,
7-13
adding during session, 7-14
editing on whiteboard, 9-10
importing, 3-7
presenting in whiteboards, 9-3
presenting with screen sharing or
the whiteboard, 9-1
saving whiteboard files, 10-1
transferring to other people, 7-13
viewing saved whiteboard files,
10-3
Fill button, 9-8
Fill color well, 9-8
Firewall
causing audio problmes, 8-17
Font
changing on whiteboard, 9-10
Font tool, 9-10
Format
for saving whiteboard files, 10-1
of text on whiteboard, 9-10
video format, defined, 6-2
video formats, 8-13
Full duplex sound card
defined, 6-2
H
Half-duplex sound cards
defined, 6-2
Hand raise
appearance in Participant List, 7-4
lowering your hand, 7-12
raising your hand, 7-12
Hardware requirements, 1-5
cameras and sound cards, 6-5
supported camera and operating
system combinations, 6-6
I
Importing
text files, 3-7
Instructors
abilities in broadcast sessions,
7-15
changing, 4-2
permissions for, 3-1
removing, 3-4
saving files, 10-1
Interaction tabs
viewing or hiding, 7-1
Invitations
responding to, 6-13
J
Java
enabling in your browser, 1-17
JavaScript
enabling in your browser, 1-17
Joining
breakout sessions, 7-20
sessions, 6-12
K
Keyboard access, 1-6
Keyboard shortcuts, 1-6
L
Layout of the virtual classroom, 7-1
LDAP
settings, 5-1
Learning Home
defined, 1-1
LearningSpace - Virtual Classroom
administration, 2-1
overview, 1-1
Line color well, 9-8
Line width tool, 9-10
Lines
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
width on whiteboard, 9-10
M
Mail clients, 5-2
Messages
editing, 8-2
Microphones
adjusting sensitivity, 8-11
adjusting volume, 8-7
Automatic Microphone mode, 8-2
enabling echo cancellation, 8-11
muting, 8-6
Request Microphone mode, 8-2
requirements and
recommendations, 1-5
sensitivity, defined, 6-2
speaking, 8-5
unidirectional and
omnidirectional, defined, 6-2
Microsoft Internet Explorer
required settings and options,
1-17
Mnemonics
in broadcast sessions, 1-15
in recorded sessions, 1-15
in the virtual classroom, 1-8
overview, 1-7
Muting your microphone or your
speakers, 8-6
My sessions
overview, 6-9
N
Names
Participant List, 7-4
Netscape Communicator
required settings and options,
1-17
O
Obsolete courses, 4-1
Omnidirectional microphone
defined, 6-2
Operating systems
requirements, 1-5
supported cameras, 6-6
Orientation, 6-1
Outlines
viewing, 6-12
Ovals
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
Overview, 6-1
P
Participant List
defined, 7-4
hiding or viewing, 7-1
sorting, 7-4
viewing, 7-4
Participant List details, 7-4
Participants
chatting with all session
participants, 8-1
Participant List, 7-4
Passwords, 6-1
Index 2 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
Pen tool, 9-5
Permission to edit/share
appearance in Participant List, 7-4
asking for, 7-9
defined, 7-9
required for screen sharing, 7-9
required to draw on the
whiteboard, 9-5
required to present whiteboard
files, 9-2
Permission to speak
appearance in Participant List, 7-4
asking for, 7-9
defined, 7-9
required to send audio or video,
7-9
Permissions, 3-1
overview, 3-1
Playback device
defined, 6-2
Plug-ins
enabling in Netscape
Communicator, 1-17
Pointer tool
defined, 9-7
not seen by students, 7-15
Preferences
for audio/video, 8-10
recording, 8-11
video, 8-13
Presentation files
whiteboard overview, 9-2
Presentations
adding files to whiteboard, 7-14
creating with whiteboard tools,
9-4
customizing, 9-8
deleting content, 9-11
drawing on, 9-5
editing files, 9-11
entering text on whiteboard, 9-7
formatting text, 9-10
presenting files, 9-3
screen sharing, 9-15
selecting, resizing, and moving
content, 9-10
viewing, 7-6
whiteboard, 9-2
Primary instructor
attaching files during sessions,
7-14
changing, 4-2
in participant list, 7-4
permissions overview, 3-1
saving files, 10-1
Privacy
during screen sharing, 9-13
responses to questions, 7-11
Problems
how to improve audio quality, 8-4
improving screen-sharing
performance, 9-14
troubleshooting audio and video,
8-15
viewing status messages, 7-4
Profiles
changing, 3-4
finding, 3-5
Q
Questions
limited availability in broadcast
sessions, 7-15
responding to questions, 7-11
viewing response, 7-7
R
Raising your hand, 7-12
RAM requirements, 1-5
Recorded sessions
mnemonics, 1-15
overview, 7-20
playing, 7-21
Recording device
defined, 6-2
selecting, 8-11
Rectangles
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
Registering
allowing for students, 3-6
finding total number of students,
3-8
Removing
by unenrolling, 3-6
users, 3-4
Request Microphone mode
defined, 8-2
speaking, 8-5
Responses to questions
viewing, 7-7
Restricting courses, 5-2
Roles
in virtual classroom, 3-1
Rostering, 6-11
RTF files, 10-1
saving whiteboard attachments as
.rtf files, 10-1
viewing, 10-3
S
Screen sharing
allowing others to control the
screen, 9-19
compared to whiteboard, 9-1
ending, 9-18
giving a presentation, 9-15
how to share your screen, 9-18
identifying who is sharing and
controlling, 7-4
overview, 9-13
permission to edit/share required
for, 7-9
privacy during, 9-13
removing control from other
participants, 9-19
security issues, 9-13
stopping, 10-2
switching between the
whiteboard and screen
sharing, 7-6
taking control of a shared screen,
9-21
tips for improving performance,
9-14
tips for online collaboration, 9-15
toolbar, 9-16
when to use, 9-12
Searching
profiles, 3-5
Security
during files transfers, 7-13
during screen sharing, 9-13
Selection tool, 9-10
Self-enrollement, 3-6
Self-rostering, 6-11
Send Web pages
viewing pages sent by instructor,
7-6
Servers
overview, 5-2
selecting for sessions, 4-3
Session servers
selecting, 4-3
Sessions
adding files during, 7-14
attending, 6-12
breakout, 7-19
broadcast, 6-10
Index 7
changing or removing, 4-4
chat, 8-1
communicating in, 8-1
details, 4-1
enrolling, 6-11
enrolling students, 3-5
finishing, 10-1
joining breakout sessions, 7-20
joining by invitation, 6-13
leaving, 10-2
managing, 6-9
overview, 6-10
participating in, 7-8
participating in broadcast
sessions, 7-15
playback, 7-21
recorded, 7-20
restricting, 5-2
saving information, 10-1
scheduling, 4-3
screen sharing, 9-15
selecting servers, 4-3
speaking during, 8-5
unenrolling in, 6-13
viewing saved information, 10-3
viewing status messages, 7-4
Settings
affect of color settings on
screen-sharing performance,
9-14
required for browser, 1-17
Shapes
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
Shortcut keys, 1-6
Site settings
broadcast server, 5-2
e-mail, 5-1
self-registration, 3-6
Software requirements, 1-5
Sound cards
defined, 6-2
in virtual classroom, 6-5
selecting a recording device, 8-11
testing and configuring, 6-8
Speakers
adjusting volume, 8-7
muting, 8-6
Squares
coloring on whiteboard, 9-8
drawing on whiteboard, 9-5
Status bar
defined, 7-4
Students
adding, 3-2
enrolling, 3-5
enrolling yourself, 6-11
importing, 3-7
in broadcast sessions, 7-15
orientation, 6-1
permissions, 3-1
registering, 3-6
removing, 3-4
unenrolling, 3-6
unenrolling yourself, 6-13
SWB files
attaching, 10-3
System mixer
adjusting settings, 8-11
defined, 6-2
System requirements
sound cards, 6-5
supported camera/operating
system combinations, 6-6
T
Testing
audio and video, 6-7
sound card, 6-8
Text
coloring on whiteboard, 9-8
entering on whiteboard, 9-7
formatting on whiteboard, 9-10
using chat, 8-1
Text files
importing, 3-7
Text tool, 9-7
Tips
for collaborating with screen
sharing, 9-15
for improving audio quality, 8-4
for improving screen-sharing
performance, 9-14
troubleshooting audio and video,
8-15
viewing or hiding components,
7-1
Toolbars
screen sharing, 9-16
whiteboard tools, 9-4
Tools
delete tool, 9-10
font tool, 9-10
line width, 9-10
pen tool, 9-5
pointer tool, 9-7
screen-sharing toolbar, 9-16
selection tool, 9-10
text tool, 9-7
Troubleshooting
audio and video, 8-15
improving audio quality, 8-4
improving screen-sharing
performance, 9-14
viewing list of virtual classroom
problems, 7-4
U
Unenrolling
students, 3-6
yourself, 6-13
Unidirectional microphone
defined, 6-2
User profiles
changing, 3-4
finding, 3-5
Users
adding, 3-2
adding by self-registration, 3-6
enrolling, 3-5
importing, 3-7
removing, 3-4
total number, 3-8
V
Video
360-degree cameras, 8-9
cameras, 6-5
floating the video windows, 8-9
format, defined, 6-2
formats, 8-13
permission to speak needed to
transmit, 8-2
preferences in the virtual
classromm, 8-10
preparing to use, 6-2
size, defined, 6-2
size, selecting, 8-13
supported camera/operating
system combinations, 6-6
testing, 6-7
troubleshooting, 8-15
viewing and hiding video
controls, 7-1
viewing and pausing the current
speaker's image, 8-8
viewing and pausing your own
image, 8-8
Video capture device
Index 4 IBM Lotus LearningSpace Virtual - Classroom V1.1 Instructor's Guide
defined, 6-2
selecting, 8-13
Video card, 6-2
defined, 6-2
Virtual classroom
audio preferences, 8-10
chat, 8-1
communicating in, 8-1
defined, 1-1
floating the video windows, 8-9
mnemonics, 1-8
video preferences, 8-10
viewing or hiding components,
7-1
viewing status, 7-4
Volume
adjusting for microphone, 8-7
adjusting for speakers, 8-7
when to use, 9-2
Windows operating systems
supported camera and operating
system combinations, 6-6
W
Watching
sessions, 6-12
Web pages
viewing Web pages sent by
instructor, 7-6
Whiteboard
adding files to, 7-14
coloring on, 9-8
compared to screen sharing, 9-1
creating presentations with
whiteboard tools, 9-4
creating shapes, 9-5
deleting content, 9-11
deleting content from, 9-10
drawing on, 9-5
editing files, 9-11
entering text, 9-7
font for, 9-10
formatting text, 9-10
line width, 9-10
overview, 9-2
permission to edit/share required
for presenting, editing, or
creating files, 7-9
pointer tool, 9-7
presenting files on, 9-3
saving files, 10-1
selecting, resizing, and moving
content, 9-10
switching between the
whiteboard and screen
sharing, 7-6
viewing saved files, 10-3
Index 9
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