Trendnet TE100-P1P, TE100-P1U, Server TE100-P1U User manual

Trendnet TE100-P1P, TE100-P1U, Server TE100-P1U User manual
Table of Contents
Chapter 1 Introduction
1
Features......................................................................................................................... 1
Safety Instructions ........................................................................................................ 2
Package Contents.......................................................................................................... 3
Hardware Details .......................................................................................................... 3
Chapter 2 LAN Installation
6
Procedure...................................................................................................................... 6
Chapter 3 Print Server Configuration
7
Overview ...................................................................................................................... 7
Using the Windows Wizard.......................................................................................... 7
Chapter 4 Client PC Configuration
9
Overview ...................................................................................................................... 9
Windows Peer to Peer Printing................................................................................... 11
Windows SMB Printing.............................................................................................. 18
Windows with Server-based Print Queues ................................................................. 20
Macintosh (AppleTalk)............................................................................................... 21
Macintosh OS X ......................................................................................................... 22
Chapter 5 BiAdmin Management Utility
24
Requirements .............................................................................................................. 24
Installation .................................................................................................................. 24
Operation .................................................................................................................... 24
Chapter 6 Web-Based Management
34
Overview .................................................................................................................... 34
Preparation.................................................................................................................. 34
Connecting to the Print Server.................................................................................... 35
Configuration Screens ................................................................................................ 35
Chapter 7 Special Features
40
Overview .................................................................................................................... 40
Internet Printing Protocol(IPP) ................................................................................... 40
Internet Mail Printing ................................................................................................. 44
Chapter 8 Troubleshooting
49
Overview .................................................................................................................... 49
Hardware & LAN Problems ....................................................................................... 49
AppleTalk (Macintosh)............................................................................................... 50
Windows Printing Problems ....................................................................................... 52
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Unix Troubleshooting................................................................................................. 56
Appendix A Specifications
57
General Specifications ................................................................................................ 57
Appendix B Windows Server Configuration
59
Windows NT 4.0 Server ............................................................................................. 59
Windows 2000/2003 Server ....................................................................................... 60
Appendix C Unix Systems
61
Overview .................................................................................................................... 61
Print Server IP Address Configuration ....................................................................... 61
Other Print Server Configuration................................................................................ 61
LPD Printing............................................................................................................... 62
Appendix D NetWare
67
Overview .................................................................................................................... 67
Creating an NDPS Manager Object............................................................................ 67
Creating an NDPS Printer Agent ................................................................................ 68
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Chapter 1
Introduction
This chapter provides an overview of your Print Server's features.
Features
Congratulations on the purchase of your new Print Server. Your Print Server was designed to
provide a simple and efficient network printing solution. It is packed with features, including:
Versatility. The Print Server supports up to four protocols: TCP/IP, SMB (Service
Message Block), AppleTalk (EtherTalk), and NetBEUI. It features a 10/100BaseT
Ethernet interface port for connection to your LAN and operating system support includes
Unix, NetWare (NDPS LPR printing), and Microsoft Windows.
Easy Installation. The Print Server makes adding printers or plotters to your network
simple.
Easy Setup. A number of utility programs are supplied to simplify setup. For Windows
95/98/Me/NT/2000/XP users, the BiAdmin program makes it easy to configure the Print
Server for a variety of network and server configurations.
Web-based Interface. The Web-based interface provides an easy method of
configuration in TCP/IP networks regardless of your operating system.
Compact Size. This allows the Print Server to be used even where space is limited.
Remote Management Tools. A variety of software tools are provided. In most
environments, both the Print Server and attached bi-directional printers can be configured
remotely.
Internet Printing Protocol (IPP) Support. The Print Server can act as an IPP
(Internet Printing Protocol) Server, allowing clients, suppliers, colleagues and others to
print to your printer from anywhere on the Internet. Windows IPP Client software is also
supplied on the CD-ROM.
Page 1
Safety Instructions
For your own safety, and to protect your Print Server, please observe the following safety
advice.
1.
Unplug this device from its power source before cleaning. Use only a slightly dampened
cloth for cleaning. Do not use liquid or aerosol cleaners.
2.
Avoid using this product near water. Exposure to water poses an electric-shock hazard.
3.
Do not place the Print Server on an unstable surface. The device may fall causing serious
damage to the device.
4.
This device should only be used with the power supply type specified on the marking label.
If you are not sure of type of your local power supply, consult your dealer or the local
power company.
5.
Do not pinch, crimp or otherwise damage the power cord. If exposed to foot traffic,
ensures that the cable is properly shielded and does not pose a tripping hazard.
6.
If using an extension cord, makes sure the total ampere rating of the products using the
cord does not exceed the extension cord's ampere rating.
7.
Do not attempt to service this device, as opening or removing casing may expose you to
dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
8.
The Print Server should be serviced by qualified service personnel under the following
conditions:
•
The power cord is damaged or frayed.
•
Liquid has been spilled onto the product.
•
The product has been exposed to rain or water.
•
The product does not operate normally in accordance with the operating instructions.
•
The device has been dropped or the casing has been damaged.
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Package Contents
You should find the following items packaged with your Print Server. If any items are missing,
contact your dealer immediately.
•
The Print Server unit
•
Power Adapter
•
One CD-ROM containing all support programs and this manual
•
Quick Install Guide
Hardware Details
Details of the LEDs and connections are in this Chapter. Further details are contained in
Appendix A - Specifications.
TE100-P1U Print Server
•
1 USB Printer Port
•
10/100BaseT LAN connection
Figure 1: TE100-P1U Print Server
Page 3
TE100-P1P Print Server
•
Direct Attach
•
1 Parallel Port
•
10/100BaseT
Figure 2: TE100-P1P Print Server
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LED Indicators
The TE100-P1U has two LED indicators on the top; the TE100-P1P's LEDs are on the end.
The Error LED is red. The Status indicator LED is green. The LED indicator modes are
described in the following table.
Status LED
(Green)
Error LED
(Red)
Status Description
Off
Off
No power.
On
Off
Normal operation - Idle.
Flashing
Off
Normal operation - transmitting or
receiving packets from the network.
On
On
Hardware error.
On
Flashing (USB only)
No printer connected to the USB port.
Flashing
Flashing
Firmware upgrade in progress.
Diagnostic Push Button
The button is recessed; a pin or paper clip can be used to press it. This button has 2 functions:
•
Restore the factory default settings
•
Print a test page containing all current settings.
To restore the factory default settings:
1.
Turn the Print Server OFF.
2.
Press and hold the diagnostic button. While pressing the button, switch the Print Server
ON.
3.
If you continue pressing the button for 10 seconds, a diagnostic page will be printed,
showing the new (default) settings.
To generate a Diagnostic print out
1.
Ensure that both the Print Server and the attached printer are ON.
2.
Press the diagnostic button, and hold it in for 2 seconds.
3.
The test page, containing the current settings, will be printed.
Note:
PostScript printers are unable to print this page. If you have a PostScript printer, the test
page will not be printed.
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Chapter 2
LAN Installation
This chapter describes how to install the Print Server in your Local Area Network.
Procedure
1. Preparation
•
Ensure the power is OFF. Do not connect the Print Server while power is On.
•
Find the Default Server Name for your Print Server. The Default Server Name is shown on
a sticker on the base of the device. It consists of 8 letters and/or digits. Record this name; it
may be needed during configuration.
2. Connect the Printer
•
For the TE100-P1U, use the cable supplied with your printer to connect the printer to the
USB port on the Print Server unit.
•
For the TE100-P1P, connect the male parallel port on the Print Server directly to the
printer.
3. Connect the Network Cable
•
Connect the network cable to the 10/100BaseT LAN connector on the Print Server.
4. Power Up
Plug in the power adapter cable and power up. Start-up will take only a few seconds.
Use only the Power Supply unit provided with the Print Server. Using a different Power
Supply may cause damage.
5. Check the LEDs
•
•
•
The Error LED should flash, then turn Off. When the Error LED goes off and the Status
LED remains lit or flashes, the Print Server is ready.
On the TE100-P1P, either the 10BaseT (yellow) LED or the 100BaseT (orange) LED
should be On.
On the TE100-P1U, the Error LED will remain flashing if the Print Server can't connect to
the USB printer.
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Chapter 3
Print Server Configuration
This chapter provides an overview of the configuration process.
Overview
The Print Server is designed to support many different platforms, and the configuration
required would depend upon the environment in which it is installed.
•
The Print Server usually requires configuration, but if there's a DHCP server on your
network, then the device is just plug-and-play. A Windows-based setup Wizard is also
provided on the CD-ROM to simplify this task.
•
PCs wishing to use the printer attached to the Print Server always require configuration.
See Chapter 4- Client Configuration for details.
•
If you wish to use a queue-based printing system using Windows NT Server/Windows
2000/Windows XP, the Network Server must be configured as detailed in Appendix B Windows Server Configuration. However, it is not necessary to use a Network Serverbased queue; client PCs can print directly to the Print Server using the Peer-to-peer
Printing installed by the User setup option on the CD-ROM.
Configuration Methods
The following methods are available to perform the required Print Server configuration:
•
Windows-based Wizard - see below for details.
•
BiAdmin management utility program - see Chapter 8 for details.
•
Web-based setup - see Chapter 6 for details.
Advanced Configuration and Management
The BiAdmin management utility is provided for advanced configuration and management.
This program is installed by default when the Administrator install option is chosen. See
Chapter 5 for details on using BiAdmin.
Using the Windows Wizard
The Windows-based Wizard is supplied on the CD-ROM, and runs on Windows 95, 98, NT4.0,
ME, Windows 2000 and Windows XP.
Using this Wizard is the recommended method to configure the Print Server.
It can be used configure the Print Server for your Network environment, even if the Print
Server does not have a valid IP address.
Procedure
1.
Insert the supplied CD-ROM into your drive. If the setup program does not start
automatically, run SETUP.exe in the root folder.
2.
On the first screen, shown below, click Setup Wizard.
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Figure 3: Print Server Screen
3.
Click Next on the first screen of the Wizard, to view a list of Print Servers on your LAN.
4.
Select your new Print Server, then click Next to continue.
5.
Enter the required data on the following screen.
6.
7.
•
Name of the Print Server can be changed if you wish.
•
Comment is optional.
•
Select or enter the Workgroup name for this Print Server.
Click Next to configure the TCP/IP Screen:
•
Select Obtain IP Address automatically if your LAN has a DHCP Server, otherwise
select Fixed IP Address.
•
For Fixed IP Address, enter an unused address from the range used on your LAN, or
click the Suggest New Values Button.
Use the same Network Mask and Gateway as PCs on your LAN.
Click Finish to save the data to the Print Server.
Note: To install the Wizard on your PC, use the "Installation" option.
If the desired Print Server is not listed:
•
Check all cables to the Print Server.
•
Check the Print Server's LEDs:
The Red LED should be OFF and the Green LED should be ON or flashing.
Page 8
Chapter 4
Client PC Configuration
The chapter details the client configuration required on LAN clients to use the printer
or printers attached to the Print Server.
Overview
Before performing client configuration, the Print Server must be installed on your LAN, and
configured as described in Chapter 3. Both the Print Server and the attached printer must be
powered ON.
Printing Methods
The Print Server supports a number of printing methods:
•
Peer-to-peer Printing means that the print jobs are stored (queued) on your PC, and sent
directly to the Print Server when it is available.
•
Server-based Print Queue means that all print jobs are stored (queued) on the Network
Server (e.g. Windows NT/2000) and then sent to the Print Server. This allows the Network
Administrator to modify the Print Queue. For example, an important job can be moved to
the head of the queue.
•
Windows SMB printing is a Microsoft standard for using a "Network Printer". No
additional software needs to be installed on your Windows PC, and printing from MSDOS programs is supported. However, because the Print Server can not store files, large
print jobs may cause problems.
•
AppleTalk is also supported, and normally no configuration of the Print Server is required.
See the Macintosh section of this chapter for details of client configuration.
Which printing method should I use?
•
If using Windows 95, 98, NT, Me, 2000, or XP, the easiest method to use is Peer-to-peer
Printing.
•
If using Windows, and you need to print from MS-DOS programs, or you don't wish to
install additional software, use SMB.
However, SMB is not suitable for large, complex documents, so if you need this as well as
MS-DOS printing, you should install BOTH Peer-to-peer Printing and SMB printing. MSDOS programs can use the SMB printer, Windows programs should use Peer-to-peer
Printing.
•
If your LAN has Network Servers (e.g. Windows NT, Windows 2000 Server) use the
method advised by your Network Administrator. The Print Server can print via a queue
located on a Network server, if desired.
•
Unix users - refer to Appendix C - Unix Systems
•
Macintosh users - refer to the Macintosh section of this chapter.
Page 9
Checking your Network Protocols (Windows 9x)
Your PC must have EITHER the TCP/IP or NetBEUI protocols installed. (All versions of
Windows after Windows 95 have TCP/IP installed by default.)
•
If using the Peer-to-peer Printing, the installation program will check this for you.
•
If using other methods, you must check manually, as follows:
1.
Select the Settings - Control Panel - Network option on the Start Menu. You should see a
screen like the one following:
Figure 4: Network Configuration
2.
3.
•
The top line in the list (NetBEUI -> PCI Fast Ethernet Adapter) indicates that the
NetBEUI protocol is installed on this PC. Your PC will show the name of the your
Network card rather than "PCI Fast Ethernet Adapter".
•
The highlighted line (TCP/IP -> PCI Fast Ethernet Adapter) indicates that TCP/IP is
installed. Your PC will show the name of the your Network card rather than "PCI Fast
Ethernet Adapter".
If neither line is present:
•
Install the NetBEUI protocol by selecting Add - Protocol - Microsoft - NetBEUI - OK.
You may be prompted for your Windows CD-ROM.
•
If required, you can also install TCP/IP. However, depending on your LAN
environment, TCP/IP may require further configuration.
If either protocol is already installed, proceed with installation.
Page 10
Windows Peer to Peer Printing
With this printing method, print jobs are stored (queued) on your PC, and then sent to the Print
Server when it is available.
Figure 5: Peer-to-Peer Printing
Windows 2000 & XP require no additional software.
For other versions of Windows, the supplied PTP (Peer-to-Peer) Printer Port software must be
installed on each PC.
Windows 2000/XP Setup
The recommended printing method is to use LPR, as follows:
1.
Open your Printers folder, right-click the desired printer and select Properties.
2.
When prompted, choose the Ports tab and click the Add Port button.
Figure 6: Printer Ports Screen
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3.
Choose Standard TCP/IP Port, then click New Port.
Figure 7: Add Port Screen
4.
On the Add Standard TCP/IP Printer Port screen above, enter the IP Address of the Print
Server in the Printer Name or IP Address field, then click Next.
Figure 8: Additional Port Information Screen
5.
On this screen, select Custom, and click the Settings button to view the screen below.
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Figure 9: Port Settings Screen
6. On the Port Settings screen, shown above:
7.
•
Select LPR in the Protocol section
•
Enter a Queue name (L1 for Port 1, L2 for Port 2 if the Print Server has 2 printer ports)
•
Ensure the LPR Byte Counting Enabled setting is Enabled.
•
Click OK to confirm your changes and close this screen.
Follow the prompts to complete the Wizard.
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Windows 9x/ME Setup
Before performing the following procedure, the Print Server must be installed on your LAN,
and configured as described in Chapter 3. Both the Print Server and the attached printer should
be powered ON.
1.
Insert the supplied CD-ROM into your drive. If the setup program does not start, run
SETUP.exe in the root folder.
2.
Click the Installation button, then select the User Install.
Figure 10: Installation Screen
3.
Follow the prompts to complete the installation of the Peer-to-peer Printer Port Driver.
(Refer to the Windows section of Chapter 8 - Troubleshooting if there is a problem with
the installation.)
4.
The Print Driver Setup will then run.
In future, you can use Start - Programs - PrintServer Driver - Printer Port Setup to run the
program again.
PTP Printer Port Setup
1.
The program will search for Printer Servers on the network, and a screen like the following
will be displayed.
•
If desired, click Refresh.
•
The name of the attached printer will be displayed if possible. If "No printer" is
displayed, check that the printer is properly connected and powered on.
Page 14
Figure 11: Print Port Setup (Peer-to-peer Printing)
If your Print Server is not listed:
2.
•
Click the "Refresh" button.
•
Check that both the Print Server and the printer are properly connected, and
powered on.
•
Check that the Print Server has been configured. (Use the Setup Wizard on
the CD-ROM.)
•
If using TCP/IP, try installing the NetBEUI protocol. Then try again.
Select the desired port on a Print Server, then click Next. A pop-up message will inform
you if the port has been created successfully.
If you see the following error message, either install Internet
Explorer 4 or later, or follow the procedure in the "Trouble
Shooting - Windows" section of Chapter 8.
Page 15
3.
The printer port will be created, then a screen like the following will be displayed.
Figure 12: Configure Printer Port
4.
Select the correct Windows printer in the Existing Printers list, and click the Connect
button.
If the correct printer type is not listed, click "Add New Printer" to run the Windows Add
Printer wizard. Step through the Wizard and install the required printer:
5.
•
Select the correct Printer Manufacturer and Model, or use the "Have Disk" option if
appropriate.
•
We recommend changing the Printer name to indicate which device is on.
(e.g. HP2100 on SCA43600_P1)
•
If prompted about Sharing the printer, do NOT enable Sharing.
•
When the Printer installation is finished, it will be listed in the Configure Printer Port
screen above. Select it and click Connect.
Installation is now complete. You can now print using this printer.
•
To install additional Printers, repeat steps 4.
•
Use the Start menu to run this program in future. The default installation is Start Programs - PrintServer Driver - Print Driver Setup.
Note:
If using the Epson Spooler Manager, this program must be disabled, as follows:
1.
Run the Epson Spooler Manager.
2.
Select "Queue Setup" from the menu.
3.
Click "Use Print Manager for this port".
4.
Click "OK" to exit.
Management
•
Print jobs can be managed like any Windows printer. Open the Printers folder (Start Settings - Printers) and double-click any printer to see the current print jobs.
•
If the printer attached to the Print Server is changed, just run this program again, and select
the correct printer.
•
To delete a port created by this setup program, use the Windows Delete Port facility:
•
Right-click any printer in the Printers folder, and select Properties.
Page 16
•
•
Locate the Delete Port button. This button is on the Details or Ports tab, depending on
your version or Windows.
If the Print Server's IP Address is changed, and you can no longer print, delete the port
(see procedure above) and re-install it.
Advanced Port Options
The options for the Peer-to-peer Printing are accessed via the Port Settings button.
Use Start - Settings - Printers to open the Printers folder, then right-click the Printer, and select
Properties. The Port Settings button is on the Details or Ports tab, depending on your version
of Windows.
An example screen is shown below:
Figure 13: Port Settings (Peer-to-peer Driver)
Items shown on this screen are as follows:
Port
If desired, click Browse to select a different Print Server. If the selected
device has multiple ports, the Select Device Port button can be used to
select the port.
The Port Name can not be changed after installation. This name is
shown in the Printer's Properties.
Banner
Retry Interval
Check this option to print a banner page before each print job.
•
If using a PostScript Printer, check the PostScript box.
•
The User Name will be printed on the banner page.
Sets how often Windows will poll the Print Server to establish a
connection when the printer is busy. Increase this value if you get too
many warning messages.
Page 17
Windows SMB Printing
This method requires no additional software to be installed, but the NetBEUI or TCP/IP
protocol must be installed on your PC. Use the following procedure to install the Print Server's
printer as a Windows SMB network printer:
1.
Double-click the Network Neighborhood icon on the desktop.
2.
On the View menu, select Details.
3.
Locate the desired Print Server, as shown below:
•
If it is the same Workgroup as your PC, it will be listed on screen.
•
If it is in a different workgroup, double-click Entire Network, then double-click the
appropriate Workgroup to open it.
Figure 14: Network Neighborhood
4.
Double-click the Print Server icon to view a Printer icon for each printer port. The
"Comment" field may indicate what type of printer is connected to the port.
5.
To install a printer, right-click the desired printer icon, and choose "Install", as shown
below. This will start the Add Printer wizard.
Figure 15: Install SMB Printer
6.
7.
Follow the prompts to complete the installation.
•
For information about the question "Do you print from MS-DOS programs?", see
Printing from MS-DOS Programs below.
•
Select the Printer Manufacturer and Model to match the printer connected to this port
on the Print Server, and complete the Wizard.
This printer will now appear in your Printers folder (Start - Settings - Printers) and can be
used like any other printer. However, SMB printing is not suitable for large complex print
jobs - you should use the Peer-to-peer Printing instead.
Page 18
Printing from MS-DOS Programs
Windows can redirect print data from a parallel port on your PC (e.g. LPT1) to a network
printer. This redirection is called "Capture Printer Port", and is useful for MS-DOS programs.
The MS-DOS program is configured to use LPT1 (parallel port 1 on the PC), but Windows
"captures" the print data and sends it to the network printer.
Capture Settings - Windows 98/ME
1.
Select Start - Settings - Printers to open the Printers folder.
2.
Right-click the desired Printer, and select Properties,
Figure 16: Capture Printer Port - Windows 98/ME
3.
On the Details tab, shown above, click the Capture Printer Port button to view the
Capture Printer Port dialog, as shown below.
Figure 17: Capture Dialog - Windows 98/ME
4.
On this dialog:
•
Select the Device (port) on the PC to be captured. Normally, this will be LPT1
(parallel port 1).
•
Enter or select the Path to the printer. This will be the same as the path shown as Print
to the following port on the Printer Properties window.
•
Check the Reconnect at logon checkbox. If this is not done, the capture setting will be
lost when Windows is restarted.
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Capture Settings - Windows 2000/XP
1.
Login as Administrator.
2.
Open the command prompt window.
3.
Enter the following command to capture data from LPT1 (parallel port 1)
net use lpt1 \\server_name\printer_name /persistent:yes
Where \\server_name\ printer_name is replaced with the actual path to your printer.
e.g.
net use lpt1 \\SC3000014\P1 /persistent:yes
4.
Close the command prompt window.
To terminate this capture, use the following command at the command prompt:
net use lpt1 /delete
Windows with Server-based Print Queues
With a Server-based Print Queue, the Print Server is installed on an existing Network Server
(Windows, Unix, or NetWare), rather than on your PC. If your Network Administrator uses
this system, each Windows client must be set up as follows:
1.
Open your Printers folder, and start the Add Printer Wizard.
2.
When prompted, select Network Printer.
3.
When prompted for Network Path or Queue Name:
•
On Windows 98/ME, click the Browse button
•
On Windows 2000/XP, leave the field blank and click Next
Figure 18: Network Path - Windows 98/ME
Page 20
Figure 19: Network Path - Windows XP
4.
Browse the network, and locate the Server and Printer (or Print Queue) which your
Network Administrator advised you to use.
5.
Click OK, then Next.
6.
Select the correct printer Manufacturer and Model, as advised by your Network
Administrator, and click Next.
7.
Follow the prompts to complete the Wizard.
The new printer will be listed with any other installed printers, and may be selected when
printing from any Windows application.
Macintosh (AppleTalk)
The Print Server supports AppleTalk (EtherTalk), PAP, ATP, NBP, ZIP and DDP protocols,
enabling Macintosh computers on the network to view and use the Print Server as a regular
AppleTalk printer.
Normally, no configuration is required.
Software Requirements
System 9.x OS or newer.
AppleTalk Setup
1.
Click the apple icon and choose Control Panel - AppleTalk.
2.
Ensure that Ethernet is selected under AppleTalk Connection.
3.
Click Chooser. The Chooser panel will open.
4.
Click on either the LaserWriter 8 icon (recommended) or the LaserWriter 7 icon.
LaserWriter 8 makes use of the fonts installed in the printer itself, so the printing response
time is quicker. LaserWriter 7 uses the fonts installed in the computer, which increases
network traffic and takes more printing time.
5.
Choose a PostScript printer from the list.
6.
Click Create and it will search PPD automatically.
7.
Select a printer description from the list.
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8.
Click Select.
Configuration is now complete.
Printing
Printing with the Print Server installed in an AppleTalk network is identical to normal printing.
Just select File - Print and choose the desired printer.
Advanced Setup and Management
In a mixed Windows PC/Macintosh environment, you can use BiAdmin to configure the Print
Server. See Chapter 5 for details on installing and using BiAdmin.
Macintosh OS X
If using LPR printing, you need to ensure the Print Server has a valid IP address before
configuring your Mac as follows.
LPR printing Setup
1.
Select the Printer List icon.
Figure 20: Printer List
2.
Click the Add Printer button.
3.
Choose LPR Printers Using IP.
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Figure 21: LPR Screen
4.
Enter the IP address of the Print Server in the LPR Printer's Address field, and enter the
Queue Name (e.g. L1).
5.
Select the Printer Model from the drop-down list.
6.
Click Add.
Configuration is now complete.
Page 23
Chapter 5
BiAdmin Management Utility
This chapter describes the installation and operation of the BiAdmin Configuration &
Management program.
Requirements
This program requires:
•
Windows 95, Windows 98 or ME
•
Windows NT 4.0, Windows 2000 or XP
Additional Recommendations:
•
Screen resolution of 800 * 600 or greater.
Installation
Use the supplied CD-ROM. This CD-ROM will usually auto-run. If auto-run is disabled on
your PC, run the SETUP.exe program in the root folder.
•
Select Installation and this will give you the options for BiAdmin installation
•
BiAdmin is always installed if the Administrator option is chosen.
•
If using the Custom option on the CD-ROM, select BiAdmin.
Operation
•
Start the program by using the icon created by the setup program.
•
When run, the program searches the network for all active Print Servers, then lists them on
screen, as shown by the example screen below.
Main Screen
Figure 22: BiAdmin Main Screen
Page 24
Device List
The left panel displays a list of all Print Servers found on the network. When a Print Server is
selected from the list, its details are displayed in the right panel.
Note: If the IP address is "Null", please click the Refresh icon to get the value again.
If the desired Print Server is not listed, try the following:
•
Check that the device is installed and ON, then Refresh the list.
•
If the Print Server is on another LAN segment, use the InitDevice - Attached Remote menu
option to locate and display the Print Server.
Icons
Device Status
Menu equivalent: Main - Device Status
All of the settings for the current device are displayed in a read-only scrollable list
in the left panel.
You can use the "Save to File" and "Restore to Device" buttons on this screen to
save a copy of the selected device's CONFIG file to your PC, or restore a
previously saved file to the selected Print Server.
Printer Status
Menu equivalent: Main - Printer Status
After selecting this icon, a Detail button will be available to show more
information about the printer.
Page 25
Select the desired port from the drop-down list to display the current status of the
printer attached to the port. Possible states are:
•
Status - On-line, Off-line, or Out of Paper
•
Printing Information - Idle, Printing
If the printer is Bi-directional, and is not busy, the Configuration button will be
available, allowing you to change the configuration of the attached printer. This
button will be grayed out if the printer does not support this option, or if the
printer is busy printing.
Configuration
Menu Equivalent: Main - Configure
This option allows you to configure the selected Print Server.
See the following section for details.
Wizard
This Print Server Wizard allows you to do the basic configuration for the selected
device. The screens are similar to the Wizard run from the CD-ROM, as
described in Chapter 3.
Upgrade
Menu Equivalent: Main - Upgrade
This option allows you to upgrade the firmware for the selected Print Server.
Before using this option, you need to obtain the .BIN file for the firmware
upgrade, and copy it to the same directory as BiAdmin.
Refresh
Menu Equivalent: Main - Refresh
Select this icon to update the Print Server device listing after changing the name
or IP Address.
Exit
Menu Equivalent: Main - Exit
Exit the BiAdmin program. This does not save any changes you have made; you
must Save to Device on each screen.
Page 26
Menus
Main Menu
Device Status
Same as Device Icon.
Printer Status
Same as Printer Status Icon.
Configure
Same as Configure Icon.
Upgrade
Same as Upgrade Icon.
Refresh
Same as Refresh Icon.
Exit
Same as Exit Icon.
InitDevice Menu
Reset Device
This will cause the device to reboot. This should be done after
making any configuration changes, or if the device stops responding
after some problems.
Restore to Factory
Default
This will restore ALL device values to their factory defaults. To
restore only the current screen, use the Set to Default button on the
screen.
Attached Remote
This is used to connect to a Print Server device on another LAN
segment. You need to know the IP address of the remote Print Server.
If your LAN does not have a Router, you can ignore this option.
Connected
Protocol
This option allows you to designate which LAN protocol will be used
for communication between the selected device and this application.
You should select ONE protocol only.
Diagnostics menu
Print Test Page
Use this option to print a test sheet from the selected Print Server
port. The test print out will include status information.
Configuration
When the Configuration icon is clicked, or the Configure option on the Main menu is selected,
a tabbed window will open. The tabs available will vary depending on the Print Server model
selected. The possible tabs are:
•
System
•
TCP/IP
•
AppleTalk
•
NetBEUI
•
Internet Printing
•
Port
Page 27
System Tab
This screen allows you to:
•
Change the name of the Print Server.
•
Change the "Password" for the Print Server.
•
Set the Network Protocols used the selected Print Server. (Any protocols not used on your
LAN may be disabled. This may improve performance.)
Figure 23: System Screen
Page 28
TCP/IP Tab
Selecting this tab will allow configuration for the TCP/IP network protocol. The basic options
are:
•
Dynamic IP Address (DHCP) - The IP address is obtained automatically, from a DHCP
Server on your network.
•
Fixed IP Address - You must enter the IP address, Subnet Mask, and Gateway Address.
•
IP Address - Select an unused IP address from the address range used on your LAN.
•
Subnet Mask - Use the same values as PCs on your LAN (or on the same LAN
segment, if you have a Router).
•
Gateway - Use the same values as PCs on your LAN (or on the same LAN segment, if
you have a Router).
Some Print Server models also support the Auto-IP function. If the Print Server is set to
Dynamic IP Address, but there's no DHCP server found on the network, the Print Server will
get an IP from the range of 169.254.1.1 ~ 169.254.254.254 automatically. In this case, even
though the Print Server was initialized with an Auto-IP, it will change to DHCP whenever a
DHCP server is detected.
Figure 24: TCP/IP Screen
The TCP session parameters should only be changed if advised to do so by your Network
Administrator or Print Server Technical Support.
Page 29
AppleTalk Tab
Generally, no Print Server configuration is required in order to use AppleTalk.
This screen allows you to:
•
Set the Zone Name field to determine which Apple systems can gain access to this printer.
•
The Printer Type field is used to describe the printer driver used for each port.
•
Set Communication Protocol to ASCII or Binary. This must match the setting on the
Apple computer systems using the Print Server.
Figure 25: AppleTalk Screen
Page 30
NetBEUI Tab
This screen allows you to:
•
Choose the Domain name for the selected Print Server.
•
Set how fast jobs are sent to the printer by using the Response Time field.
•
Set the desired option for the Abort Job if Error Occured setting.
•
YES causes a print job to be terminated if a printing error occurs.
•
NO (default) will try to continue but may cause print errors.
Figure 26: NetBEUI Screen
Page 31
Internet Printing Tab
The Internet Printing feature available on some models, allows you to send print jobs to the
Print Server using Internet E-mail.
Please see Chapter 7 - Special Features for details of using this feature.
Figure 27: Internet Printing Screen
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Port Tab
This screen has 2 panels - Physical Port and Logical Port.
Physical Port
The following settings are available:
•
Selected Physical Port - Select the Physical Printer Port you wish to configure.
•
Handshake Signal - Select Busy Only or Busy & Ack for the Physical Port.
•
Printer Type - Select High Speed or Low Speed for the Printer Type.
Logical Port
Logical Ports (printers) can be used in the Unix environment. The following settings are
available:
•
Selected Logical Port - Select the Logical Printer Port you wish to configure.
•
Map to Physical Port - Select the physical Printer Port which the Logical printer will use.
•
Convert LF to LF+CR - If checked, LF (line feed) characters are changed to CR+LF
(carriage return + line feed).
•
Prefix of Job - The printer control string (in hex) to be sent to the printer before each print
job. This string cannot exceed 15 characters.
•
Suffix of Job - The printer control string (in hex) to be sent to the printer after each print
job. This string cannot exceed 15 characters.
Figure 28: Port Screen
The Get Defaults button will reset all settings to their factory-default values.
Page 33
Chapter 6
Web-Based Management
This chapter explains how to use your Web Browser to configure the Print Server
Overview
The Print Server incorporate the HTTP server. This allows you to connect to the Print Server
and configure it using your Web Browser. Most browsers should work, provided they support
tables and forms.
Preparation
Because it supports dynamic IP Address allocation using DHCP, BOOTP, or RARP, the Print
Server ships with an IP Address of 0.0.0.0. This is NOT a valid IP Address.
Therefore, you must do ONE of the following:
•
Check your DHCP server (if you have one), and determine the IP Address allocated to the
Print Server.
•
Use the Setup Wizard, BiAdmin or another Print Server utility to allocate a valid IP
Address to the Print Server.
•
Add an entry to the arp table to associate the hardware address of the Print Server with
the desired IP address, as follows:
arp -s IP_Address 00:c0:02:xx:xx:xx
(Unix)
arp -s IP_Address 00-c0-02-xx-xx-xx
(Windows)
Where:
IP_Address is the IP Address you wish to assign to the Print Server.
00:c0:02:xx:xx:xx is the hardware address of the Print Server.
Example (Unix):
arp -s
192.168.0.21
00:c0:02:12:34:56
Example (Windows):
arp -s
192.168.0.21
00−c0−02−12−34−56
Note: The hardware address of the Print Server is shown on a sticker on the base of the device.
Page 34
Connecting to the Print Server
1.
Start your Web Browser.
2.
In the Address box, enter HTTP:// followed by the IP Address of the Print Server.
e.g.
http://192.168.0.21
3.
You will then be prompted for the password. If no password has been set, just press ENTER.
4.
Use the menu bar on the top of the screen to move about. Remember to save each screen
before changing to a different screen.
Configuration Screens
Depending on your models, the Web-based interface may look different to the images shown in
the User's Manual.
The functions have not changed, and the description of each setting is correct. Only the
appearances are different.
AppleTalk
Figure 29: AppleTalk Screen
AppleTalk zone
This determines which Apple systems can gain access to this printer.
Printer Object
Type
These are text fields, used to describe the printer driver used for each
port. The Print Server is designed to work with LaserWriter (or
100% compatible) printers.
Communication
Protocol
Sets whether the port uses ASCII or Binary Communication
Protocol.. The default is Binary.
Page 35
NetBEUI
Figure 30: NetBEUI Screen
Domain Name
Enter the designated work group to be serviced by the Print Server.
This field is not case sensitive, so names with different case will be
considered to be the same name.
Response Time
Set how fast jobs are sent to the printer. The default value of zero
(0) delay should be increased only if your printer cannot cope with
no delays.
Abort Job if Error
YES terminates a print job if a printing error occurs. NO (default)
will try to continue but may cause print errors. If print errors occur,
try setting this value to YES.
Page 36
TCP/IP
Figure 31: TCP/IP Screen
IP Address
IP Address assigned to this device. If using dynamic IP Addresses
(DHCP, BOOTP, rarp), this should be left at 0.0.0.0.
Subnet Mask
(Network Mask)
If the Router (Gateway) Address is 0.0.0.0, the Subnet Mask should
also be left at 0.0.0.0. If you have a router, enter the Subnet mask for
the segment to which the Print Server is attached.
Gateway
Address
If your network segment has a router or gateways, enter its IP
Address here. Otherwise, leave the address as 0.0.0.0.
Connection
Delay before
reconnection
attempts
Sets how long the Print Server should wait before retrying a TCP/IP
connection which is lost. Allowable values are from 0 to 255 seconds,
with 2 as the default.
Number of
reconnection
attempts
Set how many attempts at reconnection will be made. After that, the
TCP/IP session will be terminated.
Allowable values are from 0 to 255, with 254 as the default.
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Configure Server
Figure 32: Configure Server Screen
Print Server Name
Change the default name if you wish. The new name must not
contain any spaces or blanks.
Password
Enter the device password, and again in the Verify field. Once a
password is entered, it is required in order to gain access and
change the configuration.
Enable Protocols
Non-TCP/IP may be disabled if they are not required on your LAN.
The available protocols depend on the Print Server model.
Other Screens
Server Status
This screen shows server system data and the current settings for all of the other screens. It is
read-only; no data can be input on this screen.
Printer Ports
This screen displays the current status of each port. For each port, the following data is listed:
•
Connected Printer- the model name of the printer connected to the port, if the printer
name is known. (If the printer is not bi-directional, this information is unavailable.)
•
Status - the current status of the printer (On-line, Off-line, Out of paper)
•
Printing Information - this will show either Idle or Printing.
Page 38
Logical Printers
Logical Printers (ports) can be used under Unix. For each Logical Printer, the following fields
are available:
Logical Printer
(Port)
Select the Logical Printer Port you wish to configure. (e.g. L1)
Click the Get Data button to update the display with the current data
for the selected logical printer.
Port
Select the Printer Port which the Logical printer will use.
Pre-string
The printer control string (in hex) to be sent to the printer before
each print job. This string cannot exceed 15 characters.
Post String
The printer control string (in hex) to be sent to the printer after each
print job. This string cannot exceed 15 characters.
Convert LF to
CR+LF
If checked, LF (line feed) characters are changed to CR+LF (carriage
return + line feed).
Internet Printing
See Chapter 7 - Special Features for details of this feature.
Page 39
Chapter 7
Special Features
This chapter covers the special features of the Print Server.
Overview
The Print Server has 2 special features:
•
IPP (Internet Printing Protocol).
•
Proprietary Internet Mail Printing system.
Internet Printing Protocol(IPP)
IPP (Internet Printing Protocol) is a standards-based system to allow remote printing from a PC
to any accessible printer. Normally, the printer will be attached to a computer or other device
which functions as an IPP Server.
Client PCs need a compatible IPP Client program. Windows 2000 and XP include a suitable
IPP client. For other versions of Windows, a client program is supplied on the Print Server's
CD-ROM.
The Client must also know the IP Address or URL or the IPP Server.
IPP Server Configuration
The Print Server contains the necessary firmware to act as an IPP Server. No additional
configuration is necessary. However, the following requirements must be met.
•
The Print Server must have a valid IP Address. For printing via the Internet, the Print
Server's IP Address must be external (allocated by your ISP), rather than an IP Address on
your local LAN.
•
Any Router, Gateway or Firewall linking your LAN to the Internet must NOT block the
IPP protocol.
•
You must advise clients of the correct URL or IP Address of the IPP Server. To use a URL
rather than an IP Address, you need to register the domain name for the URL.
•
Unless clients are using Windows 2000 or XP, you must provide your clients with the
supplied IPP Client software. If it is not convenient to provide the CD-ROM, supply the
IPP_CLIENT.EXE file, located in the IPP folder.
Page 40
IPP Client Setup - Windows 98/ME
For these platforms, IPP Client software is supplied on the CD-ROM.
Also you can distribute the setup program (IPP_CLIENT.EXE) to users vial E-mail.
Installing from the CD-ROM
1.
Insert the CD-ROM in your drive. If the program does not start automatically, run the
SETUP program in the top-level folder.
2.
Follow the prompts until you reach the Select Installation screen, and select IPP Client.
3.
At the next screen, select the Install IPP Client option.
4.
Click Next, and step though the remaining screens to complete the installation.
Installing using IPP_CLIENT.EXE
1.
Run this program to unzip the included files.
2.
The IPP Setup program will then run.
3.
Follow the prompts to complete the installation.
IPP Client Configuration
1.
Run the "Add IPP Port" program entry created by the installation. A screen like the
following will be displayed.
Figure 33: IPP Port
2.
If Internet access from your location is via a Proxy Server, check Access IPP Server via
Proxy Server, and enter details of your Proxy Server. (This will be the same as your
Browser configuration.)
3.
Enter the IP Address or URL of the IPP Server.
4.
Click Select Device Port to view the available ports on the IPP Server, and select the
appropriate port. A connection to the IPP Server will be established at this time.
5.
Click Save to create the IPP port on your system. You will see a message confirming that
the port has been created, then the following dialog:
Page 41
Figure 34: Select Printer for IPP Port
6.
Either select an existing printer to use the new port, and click OK.
OR
Click the Add New Printer button to create a new printer to use the IPP port. This will start
the Add Printer wizard. Follow the prompts to complete the process. Ensure that the new
printer uses the IPP port.
Installation is now complete.
•
To create additional IPP Ports, repeat the entire procedure.
•
The Proxy Server and other options are set individually for each IPP Port.
Changing the IPP Port Settings
After the IPP port is created, you can reach the screen shown in Figure 33: IPP Port using the
Windows Port Settings button:
1.
Open the Printers folder (Start - Settings - Printers)
2.
Right-click the IPP Printer, and select Properties.
3.
Locate and click the Port Settings button (Details or Port tab, depending on your version
of Windows).
There are 2 settings - Retry Interval and Retry Count - which can be adjusted if you have
problems connecting to the IPP Server.
•
Retry Interval sets the time interval (in seconds) between connection attempts. Increase
this number if you have a poor connection, or the remote server is very busy.
•
Retry Count sets how many connection attempts will be made. Increase this number if
you have a poor connection, or the remote server is very busy.
Page 42
IPP Client Setup - Windows 2000/XP
Windows 2000 and XP have their own IPP Client, and there is no need to install the supplied
IPP Client Software. To use the Windows IPP Client with the Print Server, follow this
procedure:
1.
Start the Add Printer wizard.
2.
Select Network Printer, and click "Next" to see the Locate your Printer screen, as shown
below.
Figure 35: Windows 2000 - Locate your Printer
3.
Select Connect to a printer on the Internet or on your Intranet, and enter the URL of the
IPP Server as follows, where ip_address represents the IP Address of the IPP Server,
and 631 is the port number.
Port 1
ip_address:631/ipp/P1
Port 2 (if exists)
ip_address:631/ipp/P2
These entries are case sensitive. They must be
entered as shown, with "ipp" in lower case, and
P1 and P2 in UPPER case.
4.
If the connection can be established, and the printer on that port is on-line, the following
dialog will be displayed.
Figure 36: Windows 2000: No printer driver
Page 43
5.
Click "OK", and then select the printer manufacturer and model to match the printer
connected to the port on the IPP Server.
6.
Click "Next", and complete the Wizard.
The IPP printer is now ready for use.
Using IPP Printers
The IPP Printer can be selected and used like any other Windows printer. If the IPP Server is
not on your network, your Internet connection needs to be active.
If using the supplied IPP Client software, you can use the Query IPP Printer program installed
with Add IPP Port to check the availability of the remote IPP Server.
An IPP Server may be unavailable for any of the following reasons:
•
It is powered off.
•
A printer problem has caused the IPP Server to cease responding, and a restart (reboot) is
required.
•
The Server's IP Address has changed.
•
The Internet connection for the IPP Server is down.
•
Network congestion causes the connection attempt to time out.
If using the supplied IPP Client software, there are 2 settings - Retry Interval and Retry Count which can be adjusted if you have problems connecting to the IPP Server.
See the previous section Changing the IPP Port Settings for details.
Internet Mail Printing
The Internet Mail Printing System allows users to print data to your printer across the Internet.
Users send the Internet Print Server an E-Mail, with the print job normally sent as an
attachment to the E-Mail. The Print Server will retrieve the E-Mail and print it.
System Requirements
Mail Server
•
Accessibility. The Mail Server must be accessible by the intended clients or users.
Normally, this means a permanent connection to the Internet.
•
Protocols. The Mail Server must support the POP3 and SMTP protocols. The Internet
Printing System uses these protocols and the most common E-Mail formatting standards:
•
MIME (Multipurpose Internet Mail Extensions)
•
Base64 Encoding (for mail attachments)
Internet Print Server
•
TCIP/IP Protocol. The LAN must use the TCP/IP protocol.
•
Mail Server Access. The Print Server must be able to access the Mail Server using a
single IP address.
•
Mail Account. The Print Server must have a Mail Account. Users print by sending an EMail to this mail account.
Page 44
User (Client) Requirements
•
Internet Connection. Either through a LAN, or dial-up.
•
E-Mail address. This is used to notify the user that their print job has been done, or if
there any problems.
•
Printer Driver. Users must have a printer driver which matches the printer connected to
the remote Internet Print Server.
•
Print Capture Software. To print more than plain text, users require InterNet Printing
Port software to capture the print job and convert it into an E-Mail attachment.
The Internet Printing Port software is available for the following operating systems:
•
Microsoft Windows 95, 98, or ME
•
Microsoft Windows NT 4.0,Windows 2000, Windows XP.
Internet Mail Printing Configuration
The Print Server must be configured with the data in the following table.
The supplied BiAdmin utility program, or the Web interface (on 100BaseT models) can be
used to set the following entries on the TCP/IP screen.
Mail Server IP Address
The IP Address of the E-Mail Server used by the Print
Server.
Mail Account
The name of the E-Mail Account used by the Print Server.
Mail Account Password
Enter the password for the above Mail Account here.
Check Mail Interval
Sets how often to check for mail.
Redirect Mail Account
Jobs which can not be printed will be sent to this account. If
blank, unprintable jobs will be discarded.
Default Printer Port
Printer number for all Internet print jobs. Only one port can
be selected. Users on the LAN can also use this port.
Printer Model
This text field identifies the printer used for Internet
printing. This value is sent to remote users upon request.
Print every E-Mail
If ON, then all E-Mail received is printed. Otherwise, only
E-Mail from the InterNet Printing Port will be printed.
Print Banner
If YES (default), a banner page is printed to identify the
owner of the print job.
Mail Response when
Printed
If YES, all print jobs receive an E-Mail response. If NO,
only users who set this option in their InterNet Printing Port
software receive an E-Mail.
Page 45
User Software
The software provided for remote users (InterNet Printing Port) should be installed by
everyone intending to use Internet printing. Otherwise, remote users can print correctly only if:
•
They send an E-Mail directly to the Print Server Mail Account, using their normal E-Mail
application.
•
The E-Mail contains plain text only.
•
The Internet Print Server is configured with Print every E-Mail ON.
Installation of the InterNet Printing Port software will create a new printer port. After attaching
the correct printer to this port, users can print to the Internet Printer using any Windows
application.
Installation - User Software
1.
Run the InterNet Printing Port installation program SETUP.EXE
2.
Default values for the installation are:
3.
•
Directory - C:\Program Files\Internet_Printer
•
Start Menu folder - InterNet Printing Port Driver
You will then see the Configure Port screen, as shown in the following screenshot.
Figure 37: InterNet Printer Port
4.
The following data must be provided.
Port Name
Enter a descriptive name (e.g. "WAN") for the new
printer port.
Page 46
5.
Remote Printer
E-mail Address
The E-Mail address for the Internet printer. Your print
jobs will be sent to this E-Mail address.
Mail Server Name
or IP Address
This is the name or IP Address of your Mail Server. If
you are on a LAN, ask the LAN Administrator. If using
a dial-up connection, use the data provided by your ISP.
Your Internet
E-mail Address
The normal address that people use to send you E-mail.
Retry Interval
(Seconds)
If unable to connect to the E-Mail server, retry after this
time period (1 to 255 seconds, 30 is usually OK).
Reply Notification
Mail
Check to receive an E-Mail when your print job has
been processed.
On completion, a new printer port will have been created.
Using the new Port
The Windows Control Panel is used to connect the correct printer to the InterNet Printing Port.
In Windows 95/NT, the procedure is:
1.
Select the Printer which matches the remote printer, then choose Properties, as shown in
the example below.
Figure 38: InterNet Printer Properties
2.
Select the new port - WAN (InterNet Printer) in the example - as the port for this printer.
•
If you do not have the correct printer driver, or you wish to create another printer
using an existing driver, use the Windows Add Printer facility.
•
Using the Windows Port Settings or Configure Port facility will reveal the same
Configure Port screen shown in Figure 37: InterNet Printer Port.
•
If you wish to print to multiple Internet Printers, use the Windows Add Port facility to
add a new InterNet Printer port. Ensure that the correct data is entered in each port,
and that each port has a unique name.
Page 47
Checking the Printer Driver
To make sure that the correct printer driver for the remote printer is installed on your system,
you can use the InterNet Printing Port to send an E-Mail to the Internet Printer. The procedure
is as follows:
1.
Connect your default printer to the InterNet Printing Port.
2.
Check that "Reply Notification Mail" in the InterNet Printing Port is ON.
3.
From Notepad or another text editor, print a short message (e.g. "This is a test print") to
the Internet Printer.
You will receive a reply E-Mail containing the "Printer ID" which will identify the printer
attached to the Print Server. If this does not match the printer driver you are using, install the
correct printer driver.
Printing through the internet
1.
Create or open the document you wish to print.
2.
Select the Printer connected to the InterNet Printing Port.
3.
If you do not have a permanent Internet connection, establish a connection now. (Note:
The InterNet Printing Port will NOT establish a dial-up connection, but it will send the EMail the next time you are connected.)
4.
Print the document.
5.
The InterNet Printing Port will generate an E-Mail and send it to the remote printer. The
document will be encoded and sent as an attachment to the E-Mail. You will see a progress
screen similar to the example below:
Figure 39 InterNet Printing Progress
6.
Close the Internet connection if you opened it in Step 3.
7.
If the "Notify after print job" option is set, you will receive an E-Mail when your job is
printed.
Page 48
Chapter 8
Troubleshooting
This chapter describes some problem situations, which may arise, and the solutions to
them.
Overview
If you encounter printing difficulties, please refer to the appropriate section.
If, after following the advice in these documents, the Print Server still does not function
properly, please contact your dealer for further advice.
Hardware & LAN Problems
Problem No. 1
All the Print Server's LEDs are off.
Solution No. 1
Check the power supply or power connection.
Problem No. 2
Print Server's status light continuously stays lit.
Solution No. 2
Reset the Print Server by unplugging the power supply and plugging it
back in.
Problem No. 3
The Print Server unit can not be found on the LAN, so
configuration is not possible.
Solution No. 3
If using 10/100BaseT, check the Hub:
•
The link LED for the port to which the Print Server is connected
should be ON.
•
If it is Off, there is a problem in the network cable.
If using TCP/IP:
•
Ensure that there are no routers between the Print Server and the
PC used for configuration.
•
Ensure that the PC used for configuration has the TCP/IP network
protocol installed. Test its network connection by seeing if you can
locate other LAN devices from the PC. (e.g. Use Network
Neighborhood and try to browse the network.)
Problem No. 4
I am using DHCP, and getting an IP Address conflict involving the
Print Server.
Solution No. 4
If the Print Server is left on, but the DHCP server is turned off, then the
Print Server will retain its IP Address without the DHCP Server being
aware of it. Simply reset the Print Server so it will obtain a new IP
Address.
This problem would also arise if you assigned static IP Address, which
is within the range used by the DHCP server. If so, use another address
which is NOT within the range used by the DHCP server.
Page 49
AppleTalk (Macintosh)
Problem No. 1
Why do I get an incorrect printout?
Solution No. 1
Some possible reasons are:
•
You may have chosen Binary encoding to print the file. Try to use
ASCII encoding.
•
Some of the fonts, which are in your print file may not be
supported by the printer. Try selecting LaserWriter 7 instead of
LaserWriter 8.
Problem No. 2
Can't find the Print Server's name in the Chooser.
Solution No. 2
Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2.
Make sure the printer has been on and in the READY state for a
few minutes.
3.
Make sure the printer has not been renamed since its last
appearance in the Chooser.
4.
If the printer resides on a network with multiple zones, make sure
the correct zone is selected from the AppleTalk Zones box in the
Chooser.
Problem No. 3
My document didn't print to the right printer.
Solution No. 3
Check the following:
•
Another Print Server with the same name may have received your
print job. Use the PSTOOL to reconfigure your Print Server name
and ensure all Print Servers have unique names.
•
Make sure your application output encode is set to ASCII. If not,
change it to ASCII.
Problem No. 4
My file doesn't print with the correct fonts.
Solution No. 4
Try changing your printer driver to LaserWriter 7.
Problem No. 5
My EPS file doesn't print with the correct fonts.
Solution No. 5
This is a problem that occurs in some application programs. Try
downloading the fonts contained in the EPS file before printing the
saved EPS file.
Problem No. 6
I can't select the "Remaining from:" item in the print dialog box.
Solution No. 6
If you have selected the Layout value, "2 Up", or "4 Up", you cannot
access the Remaining from item. Choose other selections.
Problem No. 7
A cover page prints either on the first or the last page of the
document.
Solution No. 7
Select one of these solutions:
• Turn the cover page feature off.
•
Insert extra page breaks in your document to avoid the cover page
printing on the first or last page of your document.
•
Install the Apple LaserWriter 7 driver. You are having trouble
printing with the Apple LaserWriter 8 driver.
Page 50
Problem No. 8
Why do I have trouble printing with the LaserWriter 8?
Solution No. 8
Your application software may not be compatible with the LaserWriter
8 driver or your system may not meet the requirements of the
LaserWriter 8 driver. Use the Apple LaserWriter 7 driver instead.
Problem No. 9
The colors on my printed output do not match the colors on my
computer screen.
Solution No. 9
When the printer receives a color file, it tries to match the printed
output color to the screen color. Sometimes the printer cannot match up
the colors as closely as wanted. To alleviate this problem, perform the
following steps:
•
Choose "Calibrated Color/Grayscale" in the Print pop-up menu in
the Print Options dialog box. The printer will make adjustments
to match the colors.
•
Check your monitor to make sure all settings (for example,
brightness) are adjusted correctly.
Problem No. 10
When I send a print job, I get a PostScript Command error or no
print out.
Solution No. 10
Check the communication protocols. The computer, Print Server and
printer must all be configured to the same communication
protocol.(either Binary or ASCII).
To configure your system:
1.
Choose which protocol you are going to use. You should check
your printer; it may not give you a choice.
2.
Set your printer to the correct protocol.
3.
Use the computer's Print submenu to configure your computer to
use the protocol you have chosen.
4.
Configure the Print Server to use the same protocol as the printer
and computer.
Page 51
Windows Printing Problems
Problem No. 1
When I tried to install the Printing software for Peer-to-Peer
printing, I received an error message and the installation was
aborted..
Solution No. 1
This may be caused by an existing installation of the printer port
software. Before attempting another installation:
•
Remove the existing installation
•
Restart your PC
To remove an existing printer port installation:
1.
Open Start - Settings - Control Panel - Add/Remove Programs
2.
Look for an entry with a name like "Shared Port", "Shared Printer
Port", " Print Server Driver" or " Print Server Port".
3.
Select this item, click "Add/Remove", and confirm the deletion.
Problem No. 2
On Windows 95, I installed the Print Port Driver for Peer-to-Peer
Printing, but when I selected a port on a Print Server and clicked
"Add", the printer was not installed.
Solution No. 2
Try installing the Printer using the standard Windows tools, as follows:
1.
Start the Add Printer Wizard.
2.
Select Network Printer when prompted "How is the printer attached
to your Computer?", and click Next.
3.
When prompted for the Network Path or Queue, enter a dummy
value such as shown below. (Do NOT select Yes for "Do you print
for MS-DOS programs?")
4.
The printer wizard will display a message stating that "The Network
Printer is off-line". This is OK. Continue the Add Printer Wizard
until finished.
5.
Go to the Printers folder (Control Panel-Printers). The printer icon
will be grayed out indicating the printer is not ready.
6.
Right-click the Printer, and select Properties. Then select the Details
tab, as shown below.
Page 52
7.
Click the Add Port button. On the resulting screen, select Other,
then Printer Server, as the port to add, as shown below.
8.
Click OK to see the Print Port Configuration screen, as shown
below.
Page 53
9.
Click the Browse Device button, select the desired Print Server, and
click OK.
10. Click OK to return to the Printers folders, and right-click on the
Printer. Ensure that the Work off-line option is NOT checked.
The Printer should no longer be grayed out, and is ready for use.
Problem No. 3
I can't get my Windows-only printer to work.
Solution No. 3
Many Windows-only printers cannot be networked, and so are not
compatible with the Print Server.
You can try adding your printer as a network printer as described in
Solution 2 above.
Problem No. 4
Using Windows 2000/XP, I installed the printer using LPD as
recommended, but I can't print.
Solution No. 4
•
Check that the correct Printer driver is being used.
•
Try disabling the Bidirectional printing support:
•
Open the Printers folder.
•
Right-click on the Printer, and select Properties.
•
Select the Ports tab.
•
Uncheck the Enable bidirectional support checkbox.
Page 54
Problem No. 5
When printing from some software applications such as Power
Point, it takes a long time and the print out is incorrect.
Solution No. 5
The problem is due to the printer, which is being configured to Start
printing after the first page is spooled. To change this setting:
•
Go to Control Panel - Printers and click on your printer.
•
Then select File - Properties - Details.
•
When the Details screen appears, click the Spool Settings button.
•
When the Spool Settings dialogue box appears, choose Start
printing after last page is spooled and click OK.
Problem No. 6
The Configuration button on the Printer Status screen in BiAdmin is
grayed out, even though my printer is bi-directional.
Solution No. 6
The button is unavailable if the printer is busy. You must wait until the
printer is idle.
Problem No. 7
My old printer cannot print or prints garbage.
Solution No. 7
If the printer you used is an old model with low speed, the following
steps may solve this problem:
Try the following:
•
Open the BiAdmin Utility.
•
Click the Printer Status icon.
•
Change the Printer Type setting to Low Speed or set the Handshake
Signal setting to Ack & Busy.
Page 55
Unix Troubleshooting
Problem No. 1
Print Server device is not recognized.
Solution No. 1
Check the following:
•
The network cable is OK.
•
There are no routers between the Print Server and the UNIX host
during IP address assignment.
•
There are no NetWare File Servers without TCP/IP support
between the Print Server and the UNIX host.
•
You have used the correct hardware address, as shown on a sticker
on the base of the device.
•
Use the ping command to see if the Print Server is a valid device
on the network.
Problem No. 2
The Print Server’s IP address is forgotten and it needs to be
installed in a new environment.
Solution No. 2
Use the "Reset" button to restore the factory default settings, as
described below, then configure as for a new device.
1.
.Turn the Print Server OFF.
2.
Press and hold the diagnostic button. While pressing the button,
switch the Print Server ON.
3.
If you continue pressing the button for 10 seconds, a diagnostic
page will be printed, showing the new (default) settings.
Technical Support
You can find the most recent software and user documentation on the
TRENDware website. TRENDware provides free technical support for
all customers for the duration of the warranty period on this product.
TRENDware Technical Support
Tel: +1-310-891-1100
Fax: +1-310-891-1111
E-mail: [email protected]
www.trendware.com
Support Hours: 7:30AM ~ 6:00PM,
Monday ~ Friday (except holidays)
Page 56
Appendix A
Specifications
General Specifications
TE100-P1U Print Server
Power Consumption
5.5w max.
External Power Adapter
9V DC
LEDs
2
USB Port (1.1)
1
Ethernet Connector
10/100BaseT
FCC / CE
FCC, CE. Class B
TE100-P1P Print Server
External Power Adapter
9V DC
LEDs
4
Parallel Port
1 Male DB-36 connector
Ethernet Connector
10/100BaseT
FCC / CE
Class B
Environmental Specifications (all Models)
Operating Temperature
Storage Temperature
Shipping Temperature
Operating Humidity
Storage Humidity
Shipping Humidity
0 ~ 40°C
-10 ~ 70°C
-40 ~ 70°C
10 ~ 80%
5 ~ 90%
5 ~ 100%
Page 57
Parallel Port Pin Assignments
TE100-P1P Print Server
∗
Pin
Signal Name
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19-30
31
32
33-35
36
-Strobe
+Data 1
+Data 2
+Data 3
+Data 4
+Data 5
+Data 6
+Data 7
+Data 8
- ACK
+ Busy
+ Paper Error
+ Select
-Auto Feed
Not Defined
Logic GND
Chassis GND
Peripheral Logic High
GND
-Init
-Fault
Not Defined
-SelectIn
Source
H
Bi-Di*
Bi-Di*
Bi-Di*
Bi-Di*
Bi-Di*
Bi-Di*
Bi-Di*
Bi-Di*
P
P
P
P
H
P
H
P
H
Data signals will be driven by some but not all peripheral devices.
Page 58
Appendix B
Windows Server Configuration
Windows NT 4.0 Server
If using Windows NT 4.0, Microsoft TCP/IP Printing Support must be installed.
•
If it is already installed, add a TCP/IP Remote Printer, as described below.
•
Otherwise, install TCP/IP printing support, then add a TCP/IP Remote Printer.
Adding TCP/IP Printing Support
1.
Go to Start-Settings-Control Panel-Network.
2.
Click the Service option and ensure that Microsoft TCP/IP Printing is enabled. If it is not
enabled, select the Add option and enable it as usual.
3.
If you added services in step 2, reboot the computer for the changes to take affect.
Adding a TCP/IP Remote Printer
1.
Go to Start-Settings-Printer and invoke the Add Printer wizard.
2.
When prompted with "This printer will be managed by..", select My Computer and click
Next.
3.
Select Add Port…, then select LPR Port and click New Port.
4.
In the Name of Address of server providing lpd: Dialog box, enter the Print Server's IP
address.
5.
In the Name of printer or print queue on that server dialog box, enter the appropriate
logical printer number (e.g. L1) as previously configured on the Print Server.
6.
Click OK. When returned to the Printer Ports window, simply select Close and then install
your printer driver as usual.
7.
When prompted whether or not the printer will be shared, select the Sharing radio button.
8.
In the Shared dialog box, enter the shared printer name. (The shared name is how other
users will see this printer.) Click OK to save and exit.
Client PCs can now be configured as described in Chapter 4 - Client Configuration.
Page 59
Windows 2000/2003 Server
1.
Start the Add Printer Wizard, select Network Printer, then click Next to browse for the
Print Server.
2.
Locate and double-click the Print Server, select the desired port, and click Next.
A message like the following will be displayed:
Figure 40: Windows 2000 Message
Figure 41: Windows2003 Message
3.
Click "OK", and select the correct Manufacturer and Model for this printer.
4.
Follow the prompts to complete the installation.
5.
In the Printers folder, right-click the new printer, and select Sharing.
6.
•
Select "Shared As:" and enter an appropriate name for this printer. Users will see this
name when browsing for the printer during installation.
•
If desired, click "Additional Drivers" and install printer drivers for other versions of
Windows, such as Windows 98. This will assist users during the installation process.
Click OK to close this Window. Configuration is now complete.
Client PCs can now be configured as described in Chapter 4 - Client Configuration.
Page 60
Appendix C
Unix Systems
Overview
Your Wireless Print Server supports the LPD Unix printing method, which is supported by all
common Unix systems.
You must configure both the Wireless Print Server itself and your Unix system, as described in
the following sections.
Print Server IP Address Configuration
Because it supports dynamic IP Address allocation using DHCP or BOOTP, the Print Server
ships with an IP Address of 0.0.0.0. This is NOT a valid IP Address.
Therefore, you must do ONE of the following:
•
Check your DHCP server (if you have one), and determine the IP Address allocated to the
Print Server.
•
Configure your BOOTP Server (if you have one), to provide an IP address to the Print
Server, then restart the Print Server.
•
Use a Windows platform and run the Setup Wizard or BiAdmin utility to allocate a valid
IP Address to the Print Server.
•
Add an entry to the arp table to associate the hardware address of the Print Server with
the desired IP address, as follows:
arp -s IP_Address 00:c0:02:xx:xx:xx
Where:
IP_Address is the IP Address you wish to assign to the Print Server.
00:c0:02:xx:xx:xx is the hardware address of the Print Server.
Example
arp -s
192.168.0.21
00:c0:02:12:34:56
You should then assign this IP address to the Print Server using your Web Browser, as
described in Chapter 6 - Web-based Management.
Note:
The hardware address of the Print Server is shown on a sticker on the base of the device.
Other Print Server Configuration
The recommended method to configure the Print Server is to use the Web-based interface, as
described in Chapter 6 - Web-based Management.
•
Ensure that the TCP/IP settings are correct for you network.
•
The logical printers (e.g. L1) must be configured correctly to match your system.
Page 61
LPD Printing
LPD is a built-in printing protocol for most UNIX systems.
Configuration for the most common platforms is described below.
LPD on IBM AIX 4.15
Before proceeding, ensure that the Print Server has been assigned an IP Address. To setup your
AIX system for LPD printing, perform the following steps.
1.
Add the Print Server to /etc/hosts.lpd, using the name you assigned to the Print Server.
2.
Start the LPD daemon if it is not running, using the following command:
start src -s qdaemon
3.
Start the system administration tool smit and select Print Spooling.
4.
Create the required number of queues (one for each logical printer) by selecting:
Add a Print Queue
Remote (Printer attached to Remote Host)
Standard Processing
5.
Use the following information:
Field
Entry
Name of queue to add
Use a single-word queue name, which
indicates which printer is attached.
Hostname for remote server
Print Server name as used in /etc/hosts.lpd.
Name of queue on remote
server
Logical printer number (e.g. L1) to service
this queue.
Type of print spooler on
remote server
Use default value. (AIX Version xxx)
6.
Ensure that the logical printers are configured in the Print Server.
7.
Print using the following command:
lp -d printer_queue file_name
Where
printer_queue is one of the entries used in Name of queue to add.
file_name is the file you wish to print.
Page 62
LPD on System V
Before beginning LPD Setup, ensure that an IP Address has been assigned to the Print Server.
Keep the following points in mind:
The remote host name is the name of the Print Server.
The remote printer name is the print queue name for the Logical Printer. Logical printers also
need to be configured on the Print Server itself.
If your UNIX asks for the LPD type, be sure to identify the service type as BSD. The Print
Server’s LPD protocol meets BSD system standards.
In the sample commands shown, printer_name is the name of the Print Queue serviced by the
Print Server, and Spooler_directory is the name of the directory, which is used to spool the
print jobs.
Procedure
Action
Sample Command
Stop Print Services
/usr/lib/lpshut
Add a System Printer
/usr/lib/lpadmin -p printer_name -v /dev/null
Restart the Print Services
/usr/lib/lpsched
Enable printing to the new
printer device
enable printer_name
Start accepting jobs for the
new printer device
accept printer_name
Create a spooling directory
mkdir /usr/spool/Spooler_directory
Make spooling daemon the
owner of this directory
chown daemon /usr/spool/Spooler_directory
Create read/write permissions
chmod 775 /usr/spool/Spooler_directory
Give permissions to LPD
processes.
chgrp daemon /usr/spool/Spooler_directory
Add remote printer(s)
See following section
Adding Remote Printers
A remote printer is added by inserting the following line in the /etc/printcap file.
The entry is really one line, but can be entered as shown.
Use a TAB character where shown.
Printer_name|Remote_Printer_Alias:\
[TAB] :lp=:\
[TAB] :rm=PS_NAME:\
[TAB] :rp=Logical_Printer_name:\
[TAB] :sd=Spooler_directory:\
[TAB] :mx#0:
Page 63
Where:
Printer_name is the Print Queue name used to store jobs for the corresponding logical
printer.
PS_NAME is the Print Server name defined in /etc/hosts.
Logical_Printer_name is the logical printer name on the Print Server. (e.g. L1)
Spooler_directory is the directory you created in Step 6.
Example:
Marketing|RP1_PS123456:\
[TAB] :lp=:\
[TAB] :rm=PS_Rm203:\
[TAB] :rp=L1:\
[TAB] :sd=/usr/spool/Marketing:\
[TAB] :mx#0:
Repeat this process for each Logical Printer/Print Queue combination that you wish to create.
LPD on Linux
If using the command line, the procedure is the same as for System V. (above)
On recent Linux distributions, you can use the graphical X-windows interface instead of the
command line. The procedure is described below, but may vary according to your version of
Linux.
1.
Start your X-windows shell.
2.
Select Control Panel, then Printer Configuration.
3.
Select Add. For the printer type, select Remote Unix (lpd) Queue.
4.
Use the following data to complete the resulting dialog.
Field
Data
Name
Enter a name for this printer
Spool Directory
/var/spool/lpd/name_of_printer
File Limit
0 (no limit)
Remote Host
Name or IP Address of Print Server
e.g. SC3000014
Note: host file entry is required to use the name
instead of IP Address
Remote Queue
Ln
Where n is the Logical Printer number
By default, L1 is port 1, and L2 is port 2 if the Print
Server has 2 ports.
5.
Save this data, and exit the Printer Configuration. Configuration is now completed, and the
printer is now available for use.
Page 64
LPD on BSD
Before continuing, ensure that an IP Address has been assigned to the Print Server. Remember
the following:
The remote host name is the name of the Print Server.
The remote printer name is the logical printer (e.g. L1) on the Print Server.
If asked for the LPD type, enter the service type as BSD.
In the sample commands shown, printer_name is the Print Queue serviced by the logical
printer on the Print Server, and Spooler_dir is the name of the directory, which is used to
spool the print jobs.
Procedure
Action
Sample Command
Create a spooling directory
mkdir /usr/spool/Spooler_dir
Set spooling daemon as owner
of this directory
chown daemon /usr/spool/Spooler_dir
Create read/write permissions
chmod 775 /usr/spool/Spooler_dir
Give permissions to LPD
processes
chgrp daemon /usr/spool/Spooler_dir
Add remote printer(s)
See below
Start lpc print mechanism
lpc start printer_name
Adding Remote Printers
A remote printer is added by inserting the following line in the /etc/printcap file.
The entry is really one line, but can be entered as shown.
Use a TAB character where shown.
Printer_name|Remote_Printer_Alias:\
[TAB] :lp=:\
[TAB] :rm=PS_NAME:\
[TAB] :rp=Logical_Printer_name:\
[TAB] :sd=Spooler_directory:\
[TAB] :mx#0:
Where:
Printer_name is the Print Queue name used to store jobs for the corresponding logical
printer.
PS_NAME is the Print Server name defined in /etc/hosts.
Logical_Printer_name is the logical printer name on the Print Server. (e.g. L1)
Spooler_directory is the directory you created in Step 6.
Page 65
Example:
Marketing|RP1_PS123456:\
[TAB] :lp=:\
[TAB] :rm=PS_Rm203:\
[TAB] :rp=L1:\
[TAB] :sd=/usr/spool/Marketing:\
[TAB] :mx#0:
Repeat this process for each Logical Printer/Print Queue combination that you wish to create.
Printing using LPD
For LPD printing instructions, refer to your UNIX manual. The following example is for a
BSD system:
lpr
-P printer_name filename
Where:
printer_name is the name of the Print Queue defined on the Unix host.
filename is the name of the file you wish to print.
Example:
lpr
-P Marketing
/etc/hosts
In the above example, the /etc/hosts file is sent to the printer queue Marketing. It will then be
sent to the logical printer associated with this queue.
Page 66
Appendix D
NetWare
Overview
•
The Print Server must be configured as a valid device on your TCP/IP network. This
printing method uses LPR over TCP/IP, not the Netware protocol.
•
To use NDPS (Novell Distributed Printing Services), the Novell server must be running
Novell NetWare 5, and the PCs (clients) must be running IntranetWare Client V2.2. or
later.
The following procedure is designed to enable Public Access Printing under NDPS. Public
Access Printing allows anybody on the network to access the printer.
Creating an NDPS Manager Object
If an NDPS Manager Object already exists, skip this procedure and proceed to Creating an
NDPS Printer Agent.
1.
Login to NetWare 5.0 Server as Admin and start the NetWare Administrator program
Nwadmn32.exe.
2.
Select the container on NetWare Administrator where you want the NDPS Manager object
to reside. (e.g. TeSupp)
3.
Select Create - Object from the menu bar to view the New Object dialog.
4.
Select NDPS Manager as the object to create. The Create NDPS Manager Object window
shown below will appear.
Figure 42: Create NDPS Manager Object
5.
Type a name in the NDPS Manager Name.(e.g. SerMGR in Figure 1 above)
6.
Browse the Resident Server and select where you want the NDPS Manager object to be
assigned. (e.g. TECH_50.TeSupp in figure 1 above)
7.
Browse the Database Volume and select where you want the NDPS Manager database to
be assigned. (e.g. TECH_50_SYS.TeSupp in figure 1 above)
8.
Click Create. The new NDPS Manager will appear in the main browser window.
To start the NDPS Manager in future, enter the following command at the console:
LOAD NDPSM
then select the NDPS Manager object.
Page 67
To start the NDPS Manager whenever you bring up the server, add a command like
the following to your server's AUTOEXEC.NCF file:
LOAD NDPSM SerMGR.TeSupp
The last item is the name of the NDPS Manager object you wish to load.
9.
After creating an NDPS Manager, you can create NDPS printers by using NetWare
Administrator, as explained below.
Creating an NDPS Printer Agent
To create Public Access Printers using the NDPS Manager Object in NetWare Administrator,
follow this procedure:
1.
Start the NDPS Manager object you will be using to control the Printer Agent.
2.
At the Identification page, click the Printer Agent List.
3.
Click New to see the Create Printer Agent window, as shown below.
Figure 43: Create Printer Agent
4.
Enter the desired name for the Printer Agent (PA) Name.
5.
Normally, the NDPS Manager will be the NDPS Manger object you are using.
6.
Select Novell Printer Gateway in the Gateway Type. (see figure2 above)
7.
Click OK and then select the available printer.
8.
Select Remote (LPR on IP) in the Connection Type.
9.
Click Next to see the following Configure Port Handler screen.
Figure 44 Configure Port Handler
Page 68
10. In the Host address IP field, enter the IP Address previously assigned to the Print Server
device.
11. In the Printer Name field, enter the Logical Port name on the Print Server. (L1 for Port 1,
L2 for port 2).
12. Click Finish, then select appropriate drivers for Windows 98 etc as required.
13. The new Printer Agent will now appear in the Printer Agent List window.
Repeat this procedure for any other ports on the Print Server, or for any other logical printers
you wish to use.
Client PCs can now be configured as described in Chapter 4 - Client Configuration.
Technical Support
You can find the most recent software and user documentation on the
TRENDware website. TRENDware provides free technical support for
all customers for the duration of the warranty period on this product.
TRENDware Technical Support
Tel: +1-310-891-1100
Fax: +1-310-891-1111
E-mail: [email protected]
www.trendware.com
Support Hours: 7:30AM ~ 6:00PM,
Monday ~ Friday (except holidays)
Page 69
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