Technical Support - VANCO International

Technical Support - VANCO International
4K 4x1HDMI®
Switch with HDR and
ARC
Vanco Part Number:
HDMISW41
Technical Support
www.vanco1.com • [email protected]om • 800-626-6445
DEAR CUSTOMER
Thank you for purchasing this product.
For optimum performance and safety, please
read these instructions carefully before
connecting, operating or adjusting this product.
Please keep this manual for future reference.
This product is 100% inspected and tested in the United States
to verify HDMI performance parameters.
WARNING
1. Do not expose this unit to water, moisture,
or excessive humidity.
2. Do not install or place this unit in a built-in
cabinet, or other confined space without
adequate ventilation.
3. To prevent risk of electrical shock or fire
hazard, due to overheating, do not obstruct
unit’s ventilation openings.
4. Do not install near any source of heat,
including other units that may produce heat.
6. Only clean unit with a dry cloth.
7. Unplug unit during lightening storms, or
when not used for an extended period
of time. A surge protector is strongly
recommended.
8. Protect the power cord from being walked
on or pinched, particularly at the plugs.
9. Use unit only with accessories specified by
the manufacturer.
10.Refer all servicing to qualified personnel.
5. Do not place unit near flames.
CAUTION
HDMI is a very complex technology requiring continuous authentication of the signal and the same
video resolution and audio settings on all electronic equipment in the system. When there are multiple
sources and displays, the video resolution and audio setting on all connected units must be adjusted
to correspond with that of the display having the lowest video and audio capability.
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FEATURES
The Vanco HDMI 4x1 Switcher (HDMISW41) allows 4 HDMI sources to be distributed to 1
display, with full 4K resolution and HDR support. Allows multiple sources to be switched on a
single display by creating additional HDMI inputs. The HDMISW41 is capable of up to 4K/60Hz
Ultra High Definition resolution, 4:4:4 chroma capability, and HDR with HDCP 2.2, making this
unit the most up to date HDMI switcher for 4K transmission. Also features EDID management
for audio, which allows selection of preferred type of audio transmission. Equipped with ARC
(Audio Return Channel) functionality, which allows the connected ARC equipped display to send
audio data “upstream” to an ARC equipped A/V receiver or surround audio controller, via toslink
or stereo output for expanded audio distribution. In addition, the HDMISW41 features IR control,
which allows for source switching with the use of the included IR remote and included IR receiving
pigtail. The result is a great solution for HDMI switching which offers multiple features and full 4K
capability, the HDMISW41 4x1 Switcher is a great choice for any application.
4K 4x1 HDMI® Switch with HDR and ARC
Part # HDMISW41
• Allows 4 HDMI sources to be switched to 1 display
• Supports 4K2K (2160p @60Hz w/ 4:4:4 color sampling) Ultra High Definition Resolutions
• Supports HDR (High Dynamic Range)
• Features Audio EDID management which allows selection of preferred audio channel
• Supports auto switching or manual switching mode
• Controllable via RS-232 and/or IR
• Supports ARC (Audio Return Channel) and CEC (Consumer Electronic Control) functionality
• Supports PCM, Dolby TrueHD, and DTS-HD Master Audio up to 7.1 CH audio formats
• Digital and analog audio outputs for audio extraction
• HDCP 2.2 compliant
• 5V DC Power Supply
• 7” W x .5” H x 3.3” D
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SPECIFICATIONS
Frequency Bandwidth.................................................. 18 Gbps
HDCP........................................................................ 2.2 Compliant (backwards compatible)
Input Ports................................................................. (4) HDMI Female ports, (1) R EXT port and (1)
RS-232 port
Output port................................................................ (1) HDMI Female port and (1) 3.5mm analog audio
port & (1) Optical port
HDMI video output...................................................... 480i ~1080p50/60, [email protected]/30/60Hz, 4:4:4
color subsampling HDR and 3D Compatible
HDMI audio output...................................................... PCM, 2.1/5.1/7.1CH, Dolby 5.1, DTS5.1, DolbyTrueHD, DTS-HD
ESD protection........................................................... Human Body Model: ± 8kV (air-gap discharge) ± 4kV
(contact discharge)
Dimensions................................................................ 180 (D) x 85 (W) x 11.6 (H)
Weight...................................................................... 300 g
Power consumption..................................................... Max 2.5 W
Weight...................................................................... 460g
Operating Temperature................................................ 0°C ~ 40°C / 32°F ~ 104°F
Storage Temperature ............................................... -20°C ~ 60°C / -4°F ~ 140°F
PACKAGE CONTENTS
Before attempting to use this unit, please check the packaging and make sure the following items are
contained in the shipping carton:
• HDMISW41 4x1 HDMI Switcher
• 5V/1A USB Power Adapter
• 5V USB to DC Power Supply cable
• IR Receiver
• 3.5mm Stereo (male) to 4- 3.5mm Stereo (Female) for IR OUT (WIR-1X4)
• Optical convert adapter (for SPDIF audio output)
• IR Remote
• Product Manual
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PANEL DESCRIPTIONS
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1. IN 1-4 LED: Illuminates to display which source is selected
2. AUTO/MANUAL SWITCHING SELECTION: Pressing this button activates “Smart Switching” where the unit will
auto switch, or activates manual source switching
To activate either mode, press and hold button for 2 seconds, when in manual mode, press button without holding to switch sources, or use IR remote
3. EDID STATUS LED: Illuminates to display which audio format is selected; setting to Auto is utilizing the display’s
audio EDID
4. EDID SELECTION BUTTON: Pressing this button cycles through the audio EDID selections
5. ARC STATUS LED: Illuminates when ARC is activated (outputs through 3.5mm stereo output, or digital output
using supplied optical adapter)
6. ARC SELECTION BUTTON: Press button to activate or de-activate ARC feature
7. HDMI OUTPUT: Connect an HDMI display such as an HDTV or Projector
8. HDMI IN 1-4 : Connect a source such as a Set Top Box, Game Console, or media player/streamer
9. AUDIO BREAKOUT: When using ARC function, connect to an external amp via analog 3.5mm, or digital using the
supplied optical adapter
10. RS-232: Connect to any RS-232 component for third party control
11. IR IN: Connect the included IR Receiver and place in location where the IR remote can transmit signal to
12. DC 5V IN: Connect the included power supply to power the unit
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IR REMOTE
1. ARC BUTTON: Press to activate or deactivate ARC function
2. EDID AUTO AUDIO: Pressing will utilize the display’s audio EDID
3. EDID 2.1ch AUDIO: Pressing will utilize a 2.1ch stereo EDID
4. EDID 5.1ch: Pressing will utilize a 5.1ch stereo EDID
5. EDID 7.1ch: Pressing will utilize a 7.1ch stereo EDID
6. AUTO/MANUAL SWITCHING SELECTION: Pressing this button activates “Smart Switching” where the unit
will auto switch, or activates manual source switching
7. SOURCE SELECTION: Press corresponding inputs to select desired source
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IR SOURCE SWITCHING
The HDMISW41 allows for manual or auto source switching, in MANUAL mode, the front panel or included IR
remote gives the ability to switch sources. In AUTO mode, the switcher will:
1.
Automatically switch to any source input that is turned ON
2.
Automatically switch to the next input source (sequentially) that is already ON, if the current input
selection is turned OFF
*Be advised that some sources “sleep” rather than fully turn off such as some set top boxes, smart devices,
and media players. This may cause auto switching to not function as designed.
To Activate/Deactivate AUTO and MANUAL switching modes:
NOTE: In AUTO mode, you may override by manually selecting an input source via the front panel or IR remote,
AUTO function will still be active unless deactivated.
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IR RECEIVER
To control the switch via the IR remote: Plug IR Receiver into IR IN port of the switch. Point the IR remote at
the IR receiver and send IR signals to for source switching. The IR Receiver also gives the ability to conceal
the HDMISW41 while still able to control.
RS-232
The HDMISW41 allows for RS-232/Serial control using a 3.5mm Stereo Connection. Please use the diagram
below as reference for 3rd party integration.
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CONNECT AND OPERATE
1. Connect sources such as a Blu-Ray Player, game console, A/V Receiver, Cable or Satellite Receiver, etc. on
the unit with HDMI cable(s). Insert and extract cables carefully with the power switched off. Connecting and
disconnecting while the unit is powered can result in damage to circuitry.
2. If you are routing digital or analog audio to an amplifier or audio video receiver, do so by either connecting a
3.5mm stereo cable OR use the provided optical audio adapter with an optical audio cable in the audio out port of
the switch. This is necessary when trying to utilize the ARC feature of the switch.
NOTE: The ARC and CEC functions MUST capable and be enabled within your display settings in order to use ARC
3. Connect the HDMI outputs that go to the displays
4. Connect the provided IR receiver to the IR IN port on the switch to control the switch via IR
5. OPTIONAL: Connect an RS-232 cable from the “RS232” port on the switch to a computer or 3rd party controller
6. Connect the provided DC 5V power supply
7. Connect the power supply to an available electrical outlet and power on the device.
NOTE: ARC, EDID, and switching mode changes can be made when the unit is powered ON. Vanco High Speed HDMI
cables are strongly recommended for use with this product to ensure best results. Incorrect placement of IR Receiver
may result in the failure of the unit. Please check carefully before plugging in the IR accessories into the respective IR
ports.
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TROUBLE-SHOOTING
1. Best results are usually achieved when the source and display resolutions are the same. If resolutions
differ, the extenders will try to adjust the signal to match the resolution of the HDTV with the lowest
resolution. This will result in a picture with a lower resolution on the other HDTV sets.
2. If you do not get audio and video, access the “setup” menu on the TV to adjust the audio and video
settings. If the HDMI control circuit cannot establish a handshake, then there usually will be no audio or
video in addition to a blue or black screen with a statement similar to “this protocol not supported” or
“weak signal.”
3. If the above mentioned messages display, reset the receiver by disconnecting the power supply. You can
also disconnect all of the HDMI and power cables, wait 15 minutes for any voltages to decay and then
reconnect all of the cables.
4. If you are still encountering issues, attempt the “hot-plug concept. With all of the HDMI cables
disconnected, turn on the source and plug in the HDMI cable into it’s output, then power up the Vanco
unit and plug the HDMI cable into it’s input, finally turn on the display and plug the HDMI cable from
the receiver into it. This activates all of the devices in corresponding order and results in a signal being
plugged into a device that is on and will attempt to connect the signal.
5. Most of the major source and display manufacturers employ a proprietary control channel to communicate
between devices from the same manufacturer. Sometimes this can interfere with the HDMI control circuit
or the authentication of the signal. Call the manufacturer if you experience this issue. Sometimes a player,
an audio/video receiver, or a cable/satellite box may not have the latest software update, usually this can
be downloaded from the manufacturer’s website.
SAFETY AND NOTICE
The HDMISW41 has been tested for conformance to safety regulations and requirements, and has been
certified for international use. However, like all electronic equipment, the HDMISW41 should be used with
care. Please read and follow the safety instructions to protect yourself from possible injury and to minimize the
risk of damage to the unit.
• Follow all instructions and warnings marked on this unit
• Do not attempt to service this unit yourself, except where explained in this manual
• Provide proper ventilation and air circulation and do not use near water
• Keep objects that might damage the device and assure that the placement of this unit is on a stable surface
• Use only the power adapter and power cords and connection cables designed for this unit
• Do not use liquid or aerosol cleaners to clean this unit
• Always unplug the power to the device before cleaning
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LIMITED WARRANTY
With the exceptions noted in the next paragraph, Vanco warrants to the original purchaser that the equipment
it manufactures or sells will be free from defects in materials and workmanship for a period of two years from
the date of purchase. Should this product, in Vanco’s opinion, prove defective within this warranty period,
Vanco, at its option, will repair or replace this product without charge. Any defective parts replaced become
the property of Vanco. This warranty does not apply to those products which have been damaged due to
accident, unauthorized alterations, improper repair, modifications, inadequate maintenance and care, or use in
any manner for which the product was not originally intended.
Items integrated into Vanco products that are made by other manufacturers, notably computer hard
drives and liquid crystal display panels, are limited to the term of the warranty offered by the respective
manufacturers. Such specific warranties are available upon request to Vanco. A surge protector, power
conditioner unit, or an uninterruptible power supply must be installed in the electrical circuit to protect against
power surges.
If repairs are needed during the warranty period the purchaser will be required to provide a sales receipt/sales
invoice or other acceptable proof of purchase to the seller of this equipment. The seller will then contact Vanco
regarding warranty repair or replacement.
LIABILITY STATEMENT
Every effort has been made to ensure that this product is free of defects. The manufacturer of this product
cannot be held liable for the use of this hardware or any direct or indirect consequential damages arising
from its use. It is the responsibility of the user and installer of the hardware to check that it is suitable for
their requirements and that it is installed correctly. All rights are reserved. No parts of this manual may be
reproduced or transmitted by any form or means electronic or mechanical, including photocopying, recording
or by any information storage or retrieval system without the written consent of the publisher.
Manufacturer reserves the right to revise any of its hardware and software following its policy to modify and/or
improve its products where necessary or desirable. This statement does not affect the legal rights of the user
in any way.
TECHNICAL SUPPORT
In case of problems, please contact Vanco Technical Support by dialing 1-800-626-6445. You can also email
technical support issues to [email protected]
When calling, please have the Model Number, Serial Number (affixed to the bottom of the unit) and Invoice
available for reference during the call.
Please read this Instruction Manual prior to calling or installing this unit, since it will familiarize you with the
capabilities of this product and its proper installation.
All active electronic products are 100% inspected and tested to insure highest product quality and troublefree installation and operation. The testing process utilizes the types of high-definition sources and displays
typically installed for entertainment and home theater applications.
For additional information, such as helpful installation videos, glossary of terms, etc. please visit vanco1.com
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Vanco® International
506 Kingsland Drive
Batavia, Illinois 60510
call: 800.626.6445
fax: 630.879.9189
visit: www.vanco1.com
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