Handset overview
User’s manual
Press to answer or end a call.
• If it does not work properly, unplug the 3.5mm audio plug
from your cell phone and then slide AUDIO SWITCH to
the other position. Plug the 3.5mm audio plug back into
your cell phone then try again.
• Some cell phones may not support the TALK/OFF
feature of this handset. In this case, use your cell phone
to answer or end a call.
Retro handset for cell phone
on purchasing your new VTech product. Before using this product, please read
Important safety instructions on the next page of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech product. Please review this manual
thoroughly to ensure proper installation and operation of this innovative VTech
product. For support, shopping, and everything new at VTech, visit our website
at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please visit
www.vtechcanada.com or call 1 (800) 267-7377.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
Parts checklist
Your product package contains the following items. Save your sales receipt and
original packaging in case it is necessary to ship this product for
warranty service.
• Handset
• User’s manual
If the audio is unclear, or there is no audio during a call or
when you press TALK/OFF:
1. Unplug the 3.5mm audio plug from the cell phone.
2. Slide up or down AUDIO SWITCH.
3. Plug it back in the cell phone and try again by pressing
Slide up or down to adjust the listening volume (high,
medium or low).
Click the 3.5mm audio plug into
the 3.5mm headset jack on your
cell phone.
If you have difficulty with this product, try the suggestions below.
For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511.
In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The handset isn’t performing normally when it is plugged into my cell phone.
If the cell phone plays music or shows alert messages, unplug the 3.5mm audio plug. Slide up or down
AUDIO SWITCH, then plug it back in and retry.
I get noise, static, or no audio during conversations.
Make sure the 3.5mm audio plug is firmly clicked into the cell phone. This handset supports only cell
phones with 3.5mm audio jacks.
Unplug the 3.5mm audio plug from the headset jack on the cell phone to reset. Slide up or down
AUDIO SWITCH, then plug it back in.
When I try to end the call by pressing TALK/OFF, the conversation is muted.
Some cell phones may not support the TALK/OFF feature of this handset. You may need to use your cell
phone to end the call.
Press and hold TALK/OFF to end the call.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and
injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet
basement or shower.
4. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
Limited warranty
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation
or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative
of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems;
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or
rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for
delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced
Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or
loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms
of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the
malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or
receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral
communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the
Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect,
special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product
or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and
all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited
warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge,
a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the
Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules,
or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or
replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement
Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
All rights reserved. Printed in China.