Centrex IP 508G Quick start manual

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Centrex IP 508G Quick start manual | Manualzz

IP Centrex Phones

QUICK START GUIDE

IP 504G – 4 Button Phone

IP 508G – 8 Button Phone

FEATURE ACCESS CODES

*

67 Caller ID Block per call

*

68 Call Park

Press the Hold button, then *68

*

98

*

69

*

33

Call Pickup

Call Return

Directed Call Pickup with Barge-in

*

55 Direct Voice

Mail Transfer

Press *55, then an extension number

*

43

#

43

Call Waiting

Call Waiting

Deactivation

*

75

*

74

*

86

*

62

*

50

Speed Dial 100

Speed Dial 8

Voice Mail Retrieval

Voice Portal Access

Intercom

USING YOUR IP PHONE

PLACING OR ANSWERING CALLS

To place or answer a call, you can pick the handset, press the Speaker or

Headset button, or press a line button (on some phones).

PUTTING A CALL ON HOLD

To put a call on hold, press the Hold button or the Hold softkey. The caller hears a series of three rapid beeps or music while on hold.

To resume the call, press the flashing red line button for the call.

ENDING A CALL

If using the handset, hang up or press the endcall softkey. If using the speakerphone, press the Speaker button.

ADJUSTING VOLUME & MUTING

To adjust the volume of the handset or speaker, lift the handset or press the

Speaker button. Press + (plus) on the Volume button to increase the volume or press – (minus) to decrease the volume, then press save.

To mute the phone, press the Mute button. The button glows red. To unmute the phone, press the Mute button.

IN THE EVENT OF A POWER OUTAGE

If there should be a power outage at your office, log into the VoiceManager

Web Portal by going to cox.com to open the Cox Business home page, then by clicking MyAccount in the Business options at the top of the screen. Once you are logged in, you can forward your phone number to a cell phone or another number outside of your office.

For further assistance, please call:

623-322-2000 or 800-929-5118

For a tutorial, log on to: coxbusinessaz.com/info

Job #: 079799.01_Reference #:N/A_ Client Acronym: VM_ Campaign Name: Cox Business Services_Job Description: IP Centrex Guide_Product: Brochure_Publication: N/A_Trim: 8.5” x 11”_

Bleed: 0.125”_Live:N/A_Color Space: 4C_Software: InDesign_ Fonts: Neutra Text & Avenir Next LT Pro _AE: Brian_AAE: Chelsea_ ACD: Chris_Revision Date: BB 6.13.12, AC 8-14-12, AC 8-22-12, AC

8-23-12, AC 9-4-12, AC 9-12-12, AC 9-13-12, AC 9-14-12, AC 9-26-12, AC 10-4-12, AC 10-9-12, AC 11-1-12

PHONE FUNCTIONS

SOFTKEY

<< or >> redial dir cfwd dnd ler add resume pickup

FUNCTION

Move left or right

Dials the last number called

Provides a programmed directory of phone numbers available for quick dial

Forwards all calls coming to your phone to a specified number

Do Not Disturb prevents incoming calls from ringing your phone

Allows you to speed dial the last call received

Add an entry

Resumes a call that is on hold

Allows you to answer a call ringing on another extension by entering the extension number

1.

Handset: Pick up to place or answer a call.

2. Message Waiting Indicator: Displays solid red when you have a new voicemail message. Flashes red during an incoming call or when the phone’s firmware is being updated.

3. LCD Screen: Displays date and time, phone station name, line extenstions and softkey options.

4. Button Keys: Indicates phone line status or utilize a feature functions. Note: The IP 5048G – 8 Button

Phone has four additional buttons on the left side of the LCD screen.

5. Softkey Buttons: Press a softkey button to perform the action shown on the LCD screen.

6. Navigation Button: Press an arrow to scroll left, right, up, or down through items shown on the

LCD screen.

7.

8.

Messages Button: Press to access voice mail.

Hand Button: Press to place a call on hold.

9. Menu Button: Press to access additional features and functionality, such as ring tones, call forwarding and speed dials. Use the Navigation button to move through the options.

10. Mute Button: Press to mute or unmute the phone.

When phone is muted, the button glows red.

11. Volume Button: Press + to increase the volume and – to lower the volume of the handset.

12. Headset Button: Push to turn the headset on or off.

When the headset is on, the button glows green.

13. Speaker Button: Push to turn the speaker on or off.

When the speaker is on, the button glows green.

14.

Keypad: Use to dial phone numbers, enter letters and choose menu items.

SOFTKEY

park cancel conf xfer confLx xferLx bxfer

FUNCTION

Puts a call on hold at a designated

“park” number. The call is parked on the line until you unpark it or the caller disconnects

Cancels an action (such as a transfer)

While on a call, press to start a conference call and dial another number. After the second party answers, press conference again

Press to transfer, then dial the number to which to transfer. Press transfer again

Conference a held call with an active call

Transfer an active call to a held call, which will make the line available for calling

Blind transfer to another number

Job #: 079799.01_Reference #:N/A_ Client Acronym: VM_ Campaign Name: Cox Business Services_Job Description: IP Centrex Guide_Product: Brochure_Publication: N/A_Trim: 8.5” x 11”_

Bleed: 0.125”_Live:N/A_Color Space: 4C_Software: InDesign_ Fonts: Neutra Text & Avenir Next LT Pro _AE: Brian_AAE: Chelsea_ ACD: Chris_Revision Date: BB 6.13.12, AC 8-14-12, AC 8-22-12, AC

8-23-12, AC 9-4-12, AC 9-12-12, AC 9-13-12, AC 9-14-12, AC 9-26-12, AC 10-4-12, AC 10-9-12, AC 11-1-12

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