Whirlpool Inglis IES5000RQ0 User's Manual

Whirlpool Inglis IES5000RQ0 User's Manual
Table of Contents
ASSISTANCE OR SERVICE............................. 1
DRYER SAFETY ............................................... 2
DRYER USE...................................................... 4
DRYER CARE ................................................... 5
TROUBLESHOOTING ...................................... 6
WARRANTY ...................................................... 8
Assistance or Service
If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling our Customer
eXperience Center at 1-800-253-1301 from anywhere in the
U.S.A., or write:
Whirlpool Corporation
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
To order parts and accessories, call 1-800-442-9991.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
at the top inside dryer door well.
Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the dryer, follow basic precautions,
including the following:
Read all instructions before using the dryer.
Do not place items exposed to cooking oils in your dryer.
Items contaminated with cooking oils may contribute to
a chemical reaction that could cause a load to catch fire.
Do not dry articles that have been previously cleaned in,
washed in, soaked in, or spotted with gasoline, drycleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
Do not allow children to play on or in the dryer. Close
supervision of children is necessary when the dryer is
used near children.
Before the dryer is removed from service or discarded,
remove the door to the drying compartment.
Do not reach into the dryer if the drum is moving.
Do not install or store the dryer where it will be exposed
to the weather.
Do not tamper with controls.
Do not repair or replace any part of the dryer or attempt
any servicing unless specifically recommended in this
Use and Care Guide or in published user-repair
instructions that you understand and have the skills to
carry out.
Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
Do not use heat to dry articles containing foam rubber or
similarly textured rubber-like materials.
Clean lint screen before or after each load.
Keep area around the exhaust opening and adjacent
surrounding areas free from the accumulation of lint, dust,
and dirt.
The interior of the dryer and exhaust vent should be
cleaned periodically by qualified service personnel.
See installation instructions for grounding requirements.
WARNING: For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, or to prevent property damage, personal injury, or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Clear the room, building, or area of all occupants.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
• If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
Checking Your Vent
Your dryer must be properly installed and vented to achieve
maximum drying efficiency and shorten drying times. Use the
minimum recommended installation clearances found in the
Installation Instructions. See the Installation Instructions for more
2. Use a 4" (10.2 cm) exhaust hood.
10.2 cm
3. Use the straightest path possible when routing the vent.
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death
or fire.
If the dryer is not properly installed and vented, it will not be
covered under the warranty. Proper venting of your dryer is
important for satisfactory drying results. See the Installation
Instructions for more detail.
NOTE: Service calls caused by improper venting will be paid for
by the customer, whether it was a paid installation or selfinstalled.
1. Do not use plastic vent or metal foil vent. Use 4" (10.2 cm)
metal or flexible metal vent. Do not kink or crush flexible metal
vent. It must be completely extended to allow adequate
exhaust air to flow. Check vent after installation. Refer to your
Installation Instructions for proper length requirements of vent.
4. Use clamps to seal all joints. Do not use duct tape, screws or
other fastening devices that extend into the interior of the vent
to secure vent.
5. Clean exhaust vent periodically, depending on use, but at
least every 2 years, or when installing your dryer in a new
location. When cleaning is complete, be sure to follow the
Installation Instructions supplied with your dryer for final
product check.
Starting Your Dryer
On some models, the End of Cycle Signal is fixed.
On other models, the End of Cycle signal is part of the
Start button and is selectable. Turn the PUSH TO START
button to ON or OFF. The signal will sound only if the
selector is set to On.
6. If desired, add fabric softener sheet. Follow package
7. Press the PUSH TO START button.
Stopping and Restarting
You can stop your dryer anytime during a cycle.
Explosion Hazard
To stop your dryer
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Open the dryer door or turn the Cycle Control knob to OFF.
NOTE: The Cycle Control knob should point to an Off area when
the dryer is not in use.
Do not dry anything that has ever had anything
flammable on it (even after washing).
To restart your dryer
Failure to follow these instructions can result in death,
explosion, or fire.
Close the door. Select a new cycle and temperature (if desired).
Press the PUSH TO START button.
How Automatic Drying Works
During the Automatic Drying Cycle, the exhaust temperature of
the dryer determines the drying time and dryness levels. A
thermostat signals the Cycle Control Knob when to move into
Cool Down. The drying time for an Automatic Drying Cycle
depends on load type and load size. When drying a large or heavy
load, the Cycle Control Knob may take a long time before it begins
to advance into Cool Down. Automatic Drying Cycle takes the
guesswork out of drying time and enhances fabric care. The
amount of time that is displayed is the estimated time remaining in
the cycle.
Fire Hazard
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Items containing foam, rubber, or plastic must be dried
on a clothesline or by using an Air Cycle.
Failure to follow these instructions can result in death
or fire.
This booklet covers several different models. Your dryer may
not have all of the cycles and features described.
Before using your dryer, wipe the dryer drum with a damp cloth to
remove dust from storing and shipping.
1. Clean the lint screen before or after each cycle. See “Cleaning
the Lint Screen.”
2. Load clothes loosely into the dryer and close the door. Do not
pack the dryer. Allow space for clothes to tumble freely.
3. Turn the Cycle Control knob to the recommended cycle for the
type of load being dried. Use the Energy Preferred Automatic
Setting (*) setting to dry most heavy to medium weight fabrics.
Temperature is included in the cycle selections. See “Dryer
Cycle Descriptions” (separate sheet) for temperature
4. (OPTIONAL) Your dryer may have a WRINKLE PREVENT™
feature selector. When you are unable to remove a load from
the dryer as soon as it stops, wrinkles can form. This feature
periodically tumbles, rearranges and fluffs the load without
heat to avoid wrinkling.
5. (OPTIONAL) Your dryer may have an End Of Cycle Signal. The
signal is helpful when drying items that should be removed
from the dryer as soon as it stops.
Drying Rack Option
Use the Drying Rack to dry items such as sweaters and pillows
without tumbling. The drum turns, but the rack does not move.
If your model does not have a drying rack, you may be able to
purchase one for your model. To find out whether your model
allows drying rack usage and for ordering information, please refer
to the front page of your manual or contact the dealer from whom
you purchased your dryer.
NOTE: The rack must be removed for normal tumbling. Do not
use the automatic cycle with the drying rack.
To use the drying rack
1. Place drying rack in dryer. Slide rear pegs into the dimples on
the back wall of the dryer. Lower the front legs to rest on the
dryer opening.
2. Put wet items on top of rack, leaving space between items.
Do not allow items to hang over the edge of the rack. Close
the door.
3. Select a timed drying cycle and temperature, or an air cycle.
Items containing foam, rubber, or plastic must be dried on a
clothesline or by using an air cycle. Refer to the following
4. Start the dryer. Reset cycle to complete drying, if needed.
Rack Dry
Washable wool items (block
to shape, lay flat on rack)
60 min.
Stuffed toys/pillows (cotton
or polyester filled)
60 min.
Stuffed toys/pillows
Foam rubber filled
Air Dry
(no heat)
90 min.
Cleaning the Dryer Location
Keep dryer area clear and free from items that would obstruct the
flow of combustion and ventilation air.
Every Load Cleaning
Style 1:
1. The lint screen is located on top of the dryer. Pull the lint
screen toward you. Roll lint off the screen with your fingers.
Do not rinse or wash screen to remove lint. Wet lint is hard to
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Place dryer at least 18 inches (46 cm) above the floor
for a garage installation.
Failure to do so can result in death, explosion, or fire.
2. Push the lint screen firmly back into place.
Style 2:
1. The lint screen is located in the door of the dryer. Pull the lint
screen straight up. Roll lint off the screen with your fingers. Do
not rinse or wash screen to remove lint. Wet lint is hard to
Cleaning the Lint Screen
Clean the lint screen before each load. A screen blocked by lint
can increase drying time.
■ Do not run the dryer with the lint screen loose, damaged,
blocked, or missing. Doing so can cause overheating and
damage to both the dryer and fabrics.
If lint falls off the screen into the dryer during removal, check
the exhaust hood and remove the lint.
2. Push the lint screen firmly back into place.
As Needed Cleaning
1. Roll lint off the screen with your fingers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent. Scrub
lint screen with the brush to remove residue buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel. Replace screen
in dryer.
Cleaning the Dryer Interior
Changing the Drum Light
1. Apply a nonflammable household cleaner to the stained area
of the drum and rub with a soft cloth until stain is removed.
2. Wipe drum thoroughly with a damp cloth.
3. Tumble a load of clean cloths or towels to dry the drum.
NOTE: Garments which contain unstable dyes, such as denim
blue jeans or brightly colored cotton items, may discolor the dryer
interior. These stains are not harmful to your dryer and will not
stain future loads of clothes. Dry unstable dye items inside-out to
prevent dye transfer.
(on some models)
1. Unplug dryer or disconnect power.
2. Open the dryer door. Locate the light bulb cover on the back
wall of the dryer. Remove the screw located in the lower righthand corner of the cover. Remove the cover.
Removing Accumulated Lint
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending
on dryer usage. Cleaning should be done by a qualified person.
From Inside the Exhaust Vent
Lint should be removed every 2 years, or more often, depending
on dryer usage.
3. Turn bulb counterclockwise. Replace the bulb with a 10-watt
appliance bulb only. Replace the cover and secure with the
4. Plug in dryer or reconnect power.
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer Operation
Dryer will not run
Has a fuse blown, or has a circuit breaker tripped?
There may be 2 fuses or circuit breakers for the dryer. Check
to make sure both fuses are intact and tight, or that both
circuit breakers have not tripped. If the problem continues, call
an electrician.
Was a regular fuse used?
Use a time-delay fuse.
Is the dryer door firmly closed?
Was the Start button firmly pressed?
Is a cycle selected?
The dryer will not start in the Wrinkle Guard® position. Move
the dial past OFF.
No heat
Has a fuse blown, or has a circuit breaker tripped?
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Unusual sounds
Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Is it a gas dryer?
The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Timer will not advance
Timed or Air Dry - The timer moves slowly and continuously
for the time setting.
Automatic Drying - The timer moves only when the clothing
is mostly dry. See “How Automatic Drying Works” in “Starting
Your Dryer.”
For gas dryers, is the valve open on the supply line?
Dryer Results
Is the dryer located in a closet?
Closet doors must have ventilation openings at the top and
bottom of the door. Sides and front of dryer require a minimum
of 1" (2.5 cm) of airspace, and the rear of the dryer requires
5½" (14 cm). See the Installation Instructions.
Has an air dry cycle been selected?
Select the right cycle for the types of garments being dried.
Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Clothes are not drying satisfactorily, drying times are too long,
or load is too hot
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
Cycle time too short
Fire Hazard
Excessive Weight Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Use two or more people to move and install dryer.
Do not use a metal foil vent.
Failure to do so can result in back or other injury.
Failure to follow these instructions can result in death
or fire.
Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See the
Installation Instructions.
Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the
Installation Instructions.
Is the automatic cycle ending early?
The load may not be contacting the sensor strips. Level the
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load
Is the lint screen clogged?
Lint screen should be cleaned before each load.
Stains on load or drum
Is the exhaust vent diameter the correct size?
Use 4" (10.2 cm) diameter vent material.
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments.
Drum stains are caused by dyes in clothing (usually blue
jeans). This will not transfer to other clothing.
Loads are wrinkled
Was the load removed from dryer at the end of the cycle?
Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Place dryer at least 18 inches (46 cm) above the floor
for a garage installation.
Failure to do so can result in death, explosion, or fire.
Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
For one year from the date of purchase, when this dryer is operated and maintained according to instructions attached to or furnished
with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor costs to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your dryer, including venting. Heavy 4" (10.2 cm) metal exhaust vent must be used. Refer
to the venting section of this manual and your Installation Instructions.
2. Service calls to instruct you how to use your dryer, to replace house fuses or correct house wiring or reset circuit breakers, or to
replace owner accessible light bulbs.
3. Repairs when your dryer is used in other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper installation (including, but not limited
to, venting with plastic or flexible foil), installation not in accordance with local electrical and plumbing codes, or use of products not
approved by Whirlpool Corporation.
5. Replacement parts or repair labor costs for units operated outside the United States.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Outside the 50 United States, this warranty does not apply. Contact your dealer to determine if another warranty applies.
Replacement parts
If you need to order replacement parts, we recommend that you
only use FSP® replacement parts. These parts will fit right and
work right because they are made with the same precision used
To locate FSP® replacement parts in your area:
Call the Customer eXperience Center at 1-800-253-1301, or your
nearest designated service center.
For information on how to contact Whirlpool Corporation, please
see front page of this document.
© 2005 Whirlpool Corporation.
All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
Printed in U.S.A.
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