. ol’ YK! H UseAidCme A Note To You 2 Important Safety instructions 3 Parts And Features 5 Using Your Cooktop 6 Warranty 16 1-800-253-1301 Call us with questions ELECTRIC or comments. COOKTOP MODEL RC8400XA 343 A Note To You Thank you for buying a Whirlpool appliance. You have purchased a quality, worMclass home appliance. Years of engineering experience have gone into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have developed this Use and Care Guide. It is full of valuable information on how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail the Ownership Registration Card provided with your appliance. This will help us notify you about any new information on your appliance. Your safety is important to us. This guide contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given. Here is a brief explanation of the use of each symbol. This symbol will help alert you to such dangers as personal injury, burns, fire and electrical shock. This symbol will help you avoid actions which could cause product damage (scratches, dents, etc.) and damage to your personal property. Our Consumer Assistance Center is toll-free, 24 hours a day. number, l-800-253-1 301, If you ever have a question concerning your appliance’s operation, or if you need service, first see “If You Need Assistance Or Service” on page 13. If you need further help, feel free to call our Consumer Assistance Center. When calling, you will need to know your appliance’s complete model number and serial number. You can find this information on the model and serial number plate (see diagram on page 5). For your convenience, we have included a handy place below for you to record these numbers, the purchase date from the sales slip and your dealer’s name and telephone number. Keep this book and the sales slip together in a safe place for future reference. Model Number Dealer Name Serial Number Dealer Phone Purchase Date Important safety Instructions To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following: General Read all instructions before using the cooktop. l Install or locate the cooktop onl in accordance with the provide cl Installation Instructions. The cook-top must be installed by a qualified installer. The cooktop must be roperly connected to electrica Psupply and grounded. l CAUTION: Do not store things children mi ht want above the cookto . C 8 jldren could be k;rirtre B or Injured while climbing . l Do not leave children alone or unattended in area where the cooktop is in use. The should never be allowed to si Yor stand on any part of the cooktop. They could be burned or Injured. l Do not operate the cooktop if it is damaged or not working properly. Q Do not use the cooktop for warming or heatin the room. Persons could be %urned or injured, or a fire could start. Q Use the cooktop only for its intended use as described in this manual. be hot even though they are dark in color. Areas near surface units become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near-units until they ~-I-I;? had sufficient time to . l l l l l 1Ildll l f!a DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may 4s Do not wear loose or hanging garments when using the cooktop. The could ignite if the touch a x ot surface unit an J you could be burned. Use only dry potholders. Moist or damp potholders on hot surfaces ma result in burns from steam. b 0 not let potholder touch hot surface units. Do not use a towel or bulky cloth for a potholder. It could catch on fire. Do not heat unopened containers. They could explode. The hot contents could cause burns and container particles could cause injury. Do not store flammable materials on or near the cookto . The fumes can create an exp Posion and/or fire hazard. continued on next page 3 When l l l l l using This will help reduce the chance of burns, i niting of flammable materia 9 s, and spills due to bumping of the pan. the cooktop Make sure the drip bowls are in place during cooking. Cooking without drip bowls may subject the wiring and components underneath them to damage. Do not line drip bowls with aluminum foil or other liners. Improper installation of these liners may result in a risk of electrical shock or fire. Select a pan with a flat bottom that is about the same size as the surface unit. If pan is smaller than the surface unit, Check to be sure glass cooking utensils are safe for use on the cooktop. Only certain types of glass, glass-ceramic, ceramic, earthenware or other glazed utensils are suitable for cooktops without breaking due to the sudden change in temperature. Never leave surface units unattended at hi h heat settings. A boilover cou 9d result and cause smoking and greasy spillovers that may ignite. Grease Grease is flammable. Do not allow grease to collect around cooktop. Wipe spillovers immediately. l dry chemical or foam-type extinguisher. Care and cleaning l l l l 4 Do not soak removable heating elements in water. The element will be damaged and shock or fire could result. Do not repair or replace any pat-t of the cooktop unless specifically recommended in this manual. All other servicing should be referred to a qualified technician. Disconnect the electrical sup ly before servicing the coo Rtop. Turn pan handles inward, but not over other surface units. - SAVE THESE INSTRUCTIONS - Parts And Features This section contains captioned illustrations of your ccxktop. Use them to become familiar with the location and appearance of all parts and features. Model and serial Control number plate panel (under cooktop on the right wall) W Plug-In !surface unit with on&piece chrome (white model) or one-piece black porcelain (other models) drip bowl Control panel Left rear control knob Rear surface unlt indicator light Right rear control knob Surface unit marker Left front control knob Front surface unlt indicator light Right front control knob (Consumer Assistance Center telephone number is printed under this control knob) 5 Using Your Cooktop r fnit s ................!?~ ..... . Energy saving tips .......... ..............Pagi To obtain the best cooking results possible, you must operate your cooktop properly. This section gives you important information for efficient and safe use of your cooktop. Using the surface units Push in control knobs before turning them to a setting. You can set them anywhere between HI and OFF. Surface unit markers The solid dot in the surface unit marker shows which surface unit is turned on by that knob. Surface unit indicator light(s) The Surface Unit Indicator Light(s) on the control panel will glow when a surface unit is on. Burn and Fire Hazard Be sure all control knobs are turned to OFF and all indicator lights are OFF when you are not cooking. Someone could be burned or a fire could start if a surface unit is accidentally left ON. Until you get used to the settings, use the following as a guide. For best results, start cooking at the high setting; then turn the control knob down to continue cooking. Product Damage Hazard l RECOMMENDED USE Medium-low LO Cookware l l l l l l l To start foods cooking. @To bring liquids to a boil. .To hold a rapid boil. l To fry chicken or pancakes. l For gravy, pudding and icing. *To cook large amounts of vegetables. @To keep food cooking after starting it on a higher settina. .To keep food warm until I ready to serve. l If a surface unit stays red for a long time, the bottom of the pan is not flat enough or is too small for the surface unit. Prolonged usage of incorrect utensils can result in damage to the surface unit, cooktop, wiring and surrounding areas. To prevent damage, use correct utensils, start cooking on HI and turn control down to continue cooking. Do not leave an empty utensil, or one which has boiled dry, on a hot surface unit. The utensil can overheat and may damage the utensil or surface unit. tips Select a pan that is about the same size as the surface unit. NOTE: For best results and greater energy efficiency, use only flat-bottomed utensils that make good contact with the surface units. Utensils with rounded, warped, ribbed (such as some porcelain enamel-ware) or dented bottoms could cause severe overheating, which damages the utensil and/or surface unit. Woks, canners and teakettles with flat bottoms suitable for use on your cooktop are now available in most stores that sell housewares. The pan should have straight sides and a tight-fitting lid. Choose medium to heavy gauge (thickness) pans that are fairly lightweight. The pan material (metal or glass) affects how fast heat transfers from the surface unit through the pan material and how evenly heat spreads over the pan bottom. Choose pans that provide the best cooking results. Handles should be made of sturdy, heatresistant material and be securely attached to the pan. 7 Home canning information The large diameter of most water-bath or pressure canners combined with high heat settings for long periis of time can shorten the life of regular surface units and cause damage to the cooktop. If you plan to use the cooktop for canning, we recommend the installation of a Canning Kit. Order the kii (Part No. 242905) from your Whirlpool dealer or authorized WhirlpoolSM service company. l l To protect your range: Use flat-bottomed canners/pans for best l l results. l l Use the largest surface unit for best results. Also, use a canner/pan which can be centered over the surface unit and Energy saving which does not extend more than one inch outside surface unit area. Large diameter canners/pans, if not properly centered, trap heat and can cause damage to the cooktop. Do not place canner on two surface units at the same time. Too much heat will build up and will damage the cooktop. Start with hot water. This reduces the time the control is set on high. Reduce heat setting to lowest position needed to keep water boiling. Keep drip bowls clean. To prolong the life of the elements: - Prepare small batches at a time. - Do not use elements for canning all day. tips Although the energy used for cooking is usually a very small percentage of the total energy used in the home, cooking energy can be used efficiently. Here are some tips to help you save energy when using your cooking product. l Use pans with flat bottoms, straight sides and tight-fitting lids. l Match the pan to the surface unit size. l Cook with a minimum of liquid or fat to help shorten cooking time. l Preheat pans only when recommended and for the shortest time possible. l l l l Start food on higher heat settings, then set surface unit control on low or off to finish cooking. Use retained heat for cooking when possible. Turn on the surface unit only after placing filled pan on the unit. Plan your meals for the most efficient use of the cooktop. Keep drip bowls clean. Caring For Your Cooktop I I In This Section Page Removing surface units and drip bowls ........................................... 9 Page Cleaning chart ................... ............... 12 I Your cooktop is designed for ease of care. You can do most cleaning with items found around your home. Cleaning your cook-top whenever spills or soiling occurs will help to keep it looking and operating like new. Burn and Electrical Shock Hazard I Removing surface units Make sure all controls are off and the cooktop is cool before cleaning or servicing. Failure to do so could result in burns or electrical shock. I and drip bowls Removing 1. Make sure all control knobs are turned off and cool before removing surface units and drip bowls. 2. Lift the edge of the unit, opposite the receptacle, just enough to clear the element hold-down clip and the drip bowl. 3. Pull the surface unit straight away from the receptacle. 9 4. Lift out the drip bowl. See “Cleaning chart” on page 12 for cleaning instructions. Replacing 1. Make sure all control knobs are turned off and cool before replacing surface units and drip bowls. 2. Line up openings in the drip bowl with the surface unit receptacle and the element hold-down clip. 3. Hold the surface unit as level as possible with the terminal just started into the receptacle. Push the surface unit terminal into the receptacle. 10 4. When the terminal is pushed into the receptacle as far as it will go, push down the edge of the surface unit opposite the receptacle. The element hold-down clip will keep the surface unit from moving around. NOTE: Drip bowls help catch spills. When they are kept clean, they look new longer. If a chrome drip bowl gets discolored, some of the utensils may not be flat enough, or some may be too large for the surface unit. In either case, some of the heat that’s meant to go into or around a utensil goes down and heats the drip bowl. This extra heat can discolor it. 11 Cleaning chart Use the following table to help you clean all parts of your cooktop. PART HOW TO CLEAN WHAT TO USE Control knobs Sponge and warm, soapy water Turn knobs to OFF and pull straight away from control panel. l Wash, rinse and dry thoroughly. Do not soak. l Replace knobs. Make sure all knobs point to OFF. DO NOT USE steel wool or abrasive cleaners. They may damage the finish of the knobs. Control panel Sponge and warm, soapy water OR Paper towel and spray glass cleaner Wash, rinse and dry thoroughly. DO NOT USE steel wool or abrasive cleaners. They may damage the finish. Cooktop surface Sponge and warm, soapy water Wash, rinse and dry thoroughly. USE nonabrasive, plastic scrubbing pad on heavily soiled areas. l Do not use abrasive or harsh cleansers. NOTE: Do not allow foods containing acids (such as vinegar, tomato or lemon juice) to remain on surface. Acids may remove the glossy finish. Also wipe up milk or egg spills when cooktop is cool. Surface units Chrome drip bowls (white model) Black porcelain drip bowls 12 l l l No cleaning is required. Spatters or spills will burn off. Do not immerse in water. Nonabrasive, plastic scrubbing pad and warm, soapy water Nonabrasive, plastic scrubbing pad and warm, soapy water OR An oven’s Self-Cleaning cycle l l l l l l Wash, rinse and dry thoroughly. Clean frequently. Do not use abrasive or harsh cleansers. Wipe off excess spills. Wash, rinse and dry thoroughly. OR Place upside down on oven racks in oven during the Self-Cleaning cycle. If You Need Assistance Or Sewice This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s’complete-model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request. 1. Before calling for assistance ... Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call. PROBLEM Nothing will operate POSSIBLE CAUSE The unit is not wired into a live circuit with proper voftage. A household fuse has blown or a circuit breaker has tripped. The surface units will not operate SOLUTION Wire the unit into a live circuit with proper voltage. (See Installation Instructions.) Replace household fuse or reset circuit breaker. Replace household fuse or reset circuit breaker. A household fuse has blown or a circuit breaker has tripped. You have not plugged in surface units all the way. You are not setting the control knobs correctly. Plug surface units in all the way. (See “Replacing” on page 10.) Push control knobs in before turning to a setting. Control knob(s) will not turn You are not pushing in before turning. Push control knob(s) in before turning to a setting. Cooking results are not what you expected The cooktop is not level. Level cooktop. (See Installation Instructions.) Use only tested recipes from a reliable source. The recipe has never been tested or is not from a reliable source. The pan used is not the type or size recommended in the recipe. Cooking utensil does not fit the surface unit being used. Refer to a reliable cookbook for recommended pan type and size. Pan should be the same size or slightly larger than surface unit being used. 13 2. If you need assistance ... Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.: 1-800-253-l 301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. If you prefer, write to: Mr. William Clark Consumer Assistance Representative Whirlpool Corporation 2000 M-63 Benton Harbor, Ml 49022 Please include a daytime phone number in your correspondence. 3. If you need service - See: Whirlpool Applmces or Authorized WhIrlpool Service (Example: XYZ Service Co.) 14 . WASHING DRYERS, MACHINES & SERVICE A REPAIR - See: Whirlpool Appliances or Authorized Whirlpool Service (Example: XYZ Service Co.) replace- FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance. To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2. 5. If you are not satisfied how the problem was solved . . . l ... Whirlpool has a nationwide network of authorized WhirlpoolSM service E companies. Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under: ‘APPUANCE-HOUSEHOLDMAJOR, SERVICE IL REPAIR 4. If you need FSP ment parts . . . l l with Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 MACAP will in turn inform us of your action. 15 WHIRLPOOL” Electric Cooktop Warranty LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR FULL ONE-YEAR WARRANTY FSP@ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized WhirlpoolSM service company. From Date of Purchase FSP replacement LIMITED WARRANTY FOR LIFE OF THE PRODUCT parts for control knobs. Second Year Through Life of Product From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: B. C. D. E. F. 1. Correct the installation of the cooktop. 2. Instruct you how to use the cooktop. 3. Replace house fuses or correct house wiring. Repairs when the cooktop is used in other than normal, single-family household use. Pickup and delivery. This product is designed to be repaired in the home. Damage to the cooktop caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. Any labor costs during limited warranty. Repairs to parts or systems caused by unauthorized modifications made to the appliance R-W WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. If you need service, first see the “Assistance or Service” section of this book. After checking “Assistance or Service,” additional help can be found by calling our Consumer Assistance Center telephone number, l-800-253-1301, from anywhere in the U.S. PART NO. 3185701 0 1993 whldpwl corporation @ Registered TrademaW Service Mark of Whirlpool Corporation. Printed in U.S.A.