DVI-D-CatX-KVM-Extender

Single and DualHead

ACS2028A

ACS2228A

ACS4022A

ACS4222A

Manual http://www.blackbox.com

DVI-D CAT X KVM-EXTENDER

Welcome to the DVI-D Cat X KVM-Extender

Family!

Thank you for purchasing an DVI-D Cat X KVM-Extender! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save you money, time, and effort.

That’s because our DVI-D Cat X KVM-Extender is all about breaking away from the traditional model of attaching a new display to DVI graphic source. Using the DVI-D Cat X

KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away from your CPU.

Wherever long distances are required, e.g. airports, industrial plants, call- centres or in distributed computer centres, the DVI-D Cat X KVM-Extender is the best way, to solve all problems in remotely locating your console. 4 different types are available: Singlehead and

Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB keyboard/mouse.

This manual will tell you all about your new DVI-D Cat X KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The

Converter product codes covered in this manual are:

ACS2028A: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse + serial/Audio

ACS2228A: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse + serial/Audio

ACS4022A: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse + serial/Audio

ACS4222A: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse + serial/Audio

2

DVI-D CAT X KVM-EXTENDER

Copyrights and Trademarks

©2007. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be responsible for any loss, damage, or injury arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of this product.

3

DVI-D CAT X KVM-EXTENDER

.

4

DECLARATION OF CONFORMITY

EUROPEAN UNION DECLARATION OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this manual, together with the specified cables and the maximum cable length <3m, the

Units:

ACS2028A, ACS2228A

ACS4022A, ACS4222A are shielded against the generation of radio interferences in accordance with the application of Council Directive 89/336/EEC as well as these standards:

EN 55022:

EN 55024:

IEC 61000-4-2:

IEC 61000-4-3:

IEC 61000-4-4:

EN 61000-3-2

EN 61000-3-3

1999

1999

2001

2001

2001

2001

2002

Class A

The device was tested in a typical configuration with PC.

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

5

DVI-D CAT X KVM-EXTENDER

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation guidelines:

• Do not use CATx-devices to link between buildings – please use fiber devices.

•

Only use in dry, indoor environments.

• If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote units is on the same phase.

• Try not to route a CATx link cable alongside power cables.

•

The Remote unit, Local unit and any power supplies can get warm. Do not locate them in an enclosed space without any airflow.

•

Do not place a power supply directly on top of a unit.

• Do not obstruct a unit’s ventilation existing holes.

To safeguard against personal injury and avoid possible damage to equipment or property, please observe the following:

•

Only use power supplies originally supplied with the product or manufacturer-approved replacements. Do not attempt to dismantle or repair any power supply. Do not use a power supply if it appears to be defective or has a damaged case.

•

Connect all power supplies to grounded outlets. In each case, ensure that the ground connection is maintained from the outlet socket through to the power supply’s AC power input.

• Do not attempt to modify or repair this product, or make a connection from the CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.

6

Contents

1. Quick Setup

2. Overview

2.1

Introduction

2.2

Glossary

2.3

Features

2.4

Product Range

2.5

Compatibility

2.6

How to Use This Guide

3. Installation

3.1

Package Contents

3.2

Interconnection Cable Requirements

3.3

System Setup

3.4

Diagnostic LEDs

4. Service Setup

4.1

Setup at the Local Unit

4.2

Setup at the Remote Unit

5. Troubleshooting

Appendix A: Example Applications

Appendix B: Rack Mount Options

Appendix C: Audio/Serial Support

Appendix D: Calling Technical Support

Appendix E: Specifications

Appendix F: Connectors

CONTENTS

33

35

37

39

8

15

15

16

17

24

9

9

9

11

12

13

14

26

27

30

31

41

43

7

DVI-D CAT X KVM-EXTENDER

1. Quick Setup

This section briefly describes how to install your KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual.

Install system

1. Connect Remote unit to KVM.

2. Connect Local unit to CPU or switch.

3. Connect Local and Remote units with matching interconnection cable

(CATx).

4. Power up the system.

NO

Power LED illuminated?

Check p.s.u.’s and connection to power outlet

YES

Link LED illuminated ?

YES

Video OK

LED ? illuminated ?

YES

NO

Check the CATx cable, and

CATx connectors

NO

Check settings of graphic card or boot CPU

Done

8

OVERVIEW

2. Overview

2.1 Introduction

A CatX KVM Extender is mainly used, to extend the maximum distance between a CPU and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/

Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability. Using a

DVI-D Cat X Extender system, these limitations are past. Retain your CPU in a secure rack cabinet or data center while accessing from a 140m remotely located place.

A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit

(receiver). The Local unit connects directly to the computer (or a KVM switch system) using the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the

Remote unit. The Remote and Local units communicate video and data information along the interconnecting cable. Local units offer dual access, allowing the connection of a second user console close to the computer.

2.2 Glossary

The following terms are used in this guide:

CATx

KVM

Console

Dual Access

Singlehead

Any Category 5, 5e, 6 or higher cable, solid wires type AWG24.

Keyboard, Video and Mouse.

Keyboard, Mouse and Monitor

A system allowing connection of Local and Remote user consoles.

An extender system that supports one monitor + Keyboard/Mouse

Dualhead

DVI

PSU

HID

An extender system that supports two monitors + Keyboard/Mouse

Digital Video standard, installed by Digital Display Working Group

( www.ddwg.org

) R, G, B, CLOCK in a data stream with up to

3x 1,6 Gbit/sec. Signals are TMDS Level.

The desktop power supply connected to the Local/Remote unit.

Human Interface Devices are units, which are used for human access to the CPU. They are a USB-device class of its own (e.g. Memory

Devices etc.). Besides of keyboard and mouse also touchscreen, light pen, fingerprint sensor, graphic tablets etc. are HID devices

9

DVI-D CAT X KVM-EXTENDER

CPU with DVI-D

Graphic card

Local Console

Serial /

Audio

DVI-D Cat X KVM-

Extender system

Remote Console

DVI-D Cat X – KVM Extender system (example)

Optional

2 nd

Monitor

Optional

2 nd

Monitor

10

OVERVIEW

2.3 Features

All members of the DVI-D Cat X - DVI KVM Extender Series offer the following features:

•

Support for DVI-D Graphic cards (all devices)

• Support for PS2-Keyboard and PS2-Mouse (ACS2028A and ACS2228A)

•

Support for USB-Keyboard and USB-Mouse (ACS4022A and ACS4222A)

•

Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D Cat X KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and

Touchscreen simultaneously. A Hub is allowed but does not raise the number of supported devices

Maximum resolution: DVI-D: 1920x1200@60Hz over all allowed distances all resolutions below of 1600x1200 with refresh rates of at least 75Hz

•

Supporting 18 Bit/21 Bit color depth (user selectable) = 256,000/2,048,000 colors

• Transparent serial port enables any serial device to be extended (up to 19.2K Baud). The serial port may be used to extend one device (requiring handshaking lines) or up to three simple serial devices (no handshaking).

•

Bi-directional stereo audio (16-bit digitised) support enables high-quality, low-noise, audio extension.

•

Status indicator LEDs on each device.

• Small footprint chassis.

•

Rack mount options available.

• CPU cables + Adapters included.

11

DVI-D CAT X KVM-EXTENDER

2.4 Product Range

There are four products in the range and various upgrade kits:

DVI-D Cat X - Extender

ACS2028A

ACS2228A

ACS4022A

ACS4222A

KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse

(Singlehead) + serial/audio

KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s

(Dualhead) + serial/audio

KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse

(Singlehead) + serial/audio

KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse

(Dualhead) + serial/audio

Upgrade Kits

ACS2228A-RMK

ACS2228A-PS

19”/1U Rackmount- Kit to mount up to 4 devices

19”/1U rackmountable P.S.U. Input: 100..240VAC/0.5A;

Output 5VDC/7A to source up to 3 units. Requires one unit space in RMK (ACS2228A-RMK)

12

OVERVIEW

2.5 Compatibility

Interface Compatibility

•

Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working

Group ( www.ddwg.org

) R, G, B, CLOCK in a data stream with up to

3x 1,6 Gbit/sec. Signals are TMDS Level.

• PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.

• PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

•

USB Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. Keyboards with built-in hub are also supported – but there are never more than two HDI devices supported.

• USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.

Devices with USB- connectors support ONLY Keyboard and Mouse. It’s possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but there is no guarantee for this! The DVI-D Cat X KVM-Extender is NOT suitable for use with other USB devices like Scanner, WEB- Cams, data sticks etc.

The device never supports more than two devices – Keyboard and Mouse or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and

Touchscreen simultaneously. A Hub is allowed but does not rais the number of supported devices

13

DVI-D CAT X KVM-EXTENDER

2.6 How to Use This Guide

This guide describes the installation and configuration of the DVI-D Cat X – Extender Series.

Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started:

Connection & Compatibility

If you have purchased an Extender Kit, this will contain all the cables required to connect the

Local unit to your PC or KVM switch. Please see also: Package Contents (page 15)

For information about connection and installation, see Interconnection Cable

Requirements, page 16.

DDC Information

Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in some circumstances, it may be necessary to redefine the source of DDC Information for the

CPU. By default, the DVI-D Fiber KVM-Extender uses its own internal DDC table. If this setting does not satisfy your requirements, the DDC table can either be switched to the locally attached screen or could be downloaded from remotely located screen and stored in the internal DDC table.

To modify the DDC-Setup, see Service Setup (page 26).

Selecting the moment of switching to the next frame

The transmission of screen data in not synchronous to the screen change of the graphic card.

Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame (somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching (default). On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.

To modify the switching behaviour, see Service Setup (page 26).

Selection of Color depth

You can select, whether 18Bit colors (=256K colors) are transmitted (default) or 21Bit colors

(=2M colors). Low color depth enhances the count of frames, transmitted per second, high color depth gives smooth color grades. Please select to you choice the better mode.

To modify the color depth, see Service Setup (page 26).

Compatibility

Devices with PS2 connectors are NOT compatible to devices with USB connectors.

14

INSTALLATION

3. Installation

For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently.

3.1 Package Contents

You should receive the following items in your extender package (all types):

• DVI-D Cat X KVM-Extender- pair (Local Unit + Remote Unit)

•

2x 5V DC universal power supply for the DVI-D Cat X - Extender

• 2x US type power cord

•

Serial link cable (1.8m) with one side DSUB9pin male connector – other side

DSUB9pin female connector – 1:1

•

2x audio cable (1.8m, 3.5mm stereo plugs)

• User manual (Quick Setup)

ACS2028A and ACS2228A (additionally):

• KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and mouse connector and DVI-I video (DVI-I dual link male) connector – other side: DVI-I video (DVI-I dual link male) connector

• PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be plugged in directly, without using an adapter)

ACS4022A and ACS4222A (additionally):

• DVI-I (1,8m) video cable (DVI-I dual link male-to-male)

• USB (1,8m) cable (USB type A to type B)

ACS2228A and ACS4222A (additionally):

• DVI-I (1,8m) video cable (DVI-I dual link male-to-male)

If anything is missing, please contact Technical Support (see Appendix D – Calling

Technical Support).

15

DVI-D CAT X KVM-EXTENDER

3.2 Interconnection Cable Requirements

To connect the Local and Remote units you will need:

•

DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your

CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices

ACS2028A + ACS2228A

• DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your

CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices

ACS4022A + ACS4222A

•

DVI: Connect the supplied DVI CPU cable set to your CPU (KVM.- Switch, etc.).

Please ensure that the connection is tension-free! Devices ACS2228A + ACS4222A

•

CATx Cable: Recommended cable: S/UTP (CatX) according EIA/TIA 56A, TSB 36 or

Digital STP 17-03170. Four pairs AWG 24. connection according EIA/TIA 568A

(10BaseT). Use of cables from a higher category (Cat5e, Cat6, Cat7) is possible.

The use of unshielded CATx Cable is possible, because of the higher electromagnetic noise/sensitivity the device class may not be reached.

The use of flexible Cables (Patch cable) Type AWG26/8 is possible. Because of the higher loss of the stranded cables, the maximum distance is reduced to approx. half the value of solid cables.

A point to point connection is required. Having one or more patch panels in the line is possible and allowed. Not allowed is a connection from the

CATx link interface (RJ45) to any other products, especially telecommunications or network equipment.

• Power Supply

Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both

Local and Remote units.

16

INSTALLATION

3.3 System Setup

To install your DVI-D Cat X – Extender system:

1. Switch off all devices.

2. Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.

3. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and

Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.

4. Connect the interconnect cable to the INTERCONNECT socket(s)

5. Connect the 5V power supply to power the unit.

Only use the power supply originally supplied with this equipment or a manufacturer-approved replacement.

6. For a dual access system, connect the monitor for the Local console to the appropriate port on the Local unit. The port may also be used to feed into a KVM switch.

To the local (PS2-) Keyboard-/ Mouse port you can attach a Keyboard directly or

Mouse/ Keyboard together, using the delivered adapter.

To attach a local (USB-) Keyboard/Mouse, please use additional USB port(s) at your

CPU or use a USB Hub inbetween CPU and local unit’s USB connector.

7. Power up the system.

17

DVI-D CAT X KVM-EXTENDER

Connect to CPU:

DVI, keyboard, mouse

Connect to CPU:

Audio OUT Audio IN

Connect to CPU: serial interface local DVI-Monitor port

Connect to Local console monitor

Local keyboard/ mouse port

Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

DVI-D Cat X KVM-Extender Type ACS2028A Local Unit

Connect to

Speakers Microphone

Connect to: serial device remote DVI-Monitor port– connect to

Remote console monitor

Remote mouse port Remote keyboard port

DVI-D Cat X KVM-Extender Type ACS2028A Remote Unit

18

2 nd

Connect to CPU:

DVI-Graphic card/ serial/ audio ports

2 nd

local DVI-Monitor port Connect to Local console 2 nd

monitor

INSTALLATION

1 st

Connect to CPU:

DVI-Graphic card, keyboard, mouse local DVI-Monitor port

Connect to Local console monitor

Local keyboard/ mouse port

Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter

DVI-D Cat X KVM-Extender Type ACS2228A Local Unit

2 nd

remote DVI-Monitor port Connect to Remote console 2 nd

monitor

Connect to

Speakers Microphone

Connect to: serial device

1 st

remote DVI-

Monitor port– connect st to Remote console 1 monitor

Remote mouse port Remote keyboard port

DVI-D Cat X KVM-Extender Type ACS2228A Remote Unit

19

DVI-D CAT X KVM-EXTENDER

Connect to 5V Power supply

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS2028A Local/ Remote Unit

INTERCONNECT – carries 2 nd

video – connect to Local/Remote unit with

CATx cable

Connect to 5V Power supply

INTERCONNECT – carries 1 st

video and data signals – connect to Local/

Remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS2228A Local/ Remote Unit

20

Connect to CPU:

DVI graphic card

Connect to CPU:

Audio OUT Audio IN

INSTALLATION

Connect to CPU: serial interface local DVI-Monitor port

Connect to Local console monitor

Connect to CPU:

USB

DVI-D Cat X KVM-Extender Type ACS4022A Local Unit remote DVI-Monitor port– connect to

Remote console monitor

Connect to

Speakers Microphone

Connect to: serial device

Remote keyboard/mouse port

DVI-D Cat X KVM-Extender Type ACS4022A Remote Unit

21

DVI-D CAT X KVM-EXTENDER

2 nd

Connect to CPU:

DVI-Graphic card/ serial/ audio ports

2 nd

local DVI-Monitor port Connect to Local console 2 nd

monitor

1 st

Connect to CPU:

DVI-Graphic card local 1 st

DVI-Monitor port Connect to Local console 1 st

monitor

Connect to CPU:

USB

DVI-D Cat X KVM-Extender Type ACS4222A Local Unit

2 nd

remote DVI-Monitor port Connect to Remote console 2 nd

monitor

Connect to

Speakers Microphone

Connect to: serial device

1 st

remote DVI-

Monitor port– connect to Remote console 1 st monitor

Remote keyboard/ mouse port

DVI-D Cat X KVM-Extender Type ACS4222A Remote Unit

22

Connect to 5V Power supply

INSTALLATION

INTERCONNECT – carries video and data signals – connect to Local/ remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS4022A Local/ Remote Unit

INTERCONNECT – carries 2 nd

video – connect to Local/Remote unit with

CATx cable

Connect to 5V Power supply

INTERCONNECT – carries 1 st

video and data signals – connect to Local/

Remote unit with CATx cable

DVI-D Cat X KVM-Extender Type ACS4222A Local/ Remote Unit

23

DVI-D CAT X KVM-EXTENDER

3.4 Diagnostic LEDs

Each DVI-D Cat X KVM-Extender is fitted with four indicator LEDs: Power, Video OK,

Data Error, Link Status : The Power LEDs are next to the Power socket.

The location of the LEDs is shown below:

Diagnostic LED

Power

Diagnostic LED

Video OK

Diagnostic LED

Data Error

Diagnostic LED

Link Status

Diagnostic - LEDs at DVI-D Cat X - Extender

24

LED

Power LED

(Red LED)

Video Okay

(Green LED)

Link Status

(Green LED)

Data Error

(Green LED)

INSTALLATION

Appearance

Off

On

Off

On blinking

On

Off blinking / On

Diagnostics

Device not ready

Device ready

No or invalid video signal detected

Device ready

No CATX connection

Device ready

Device ready

Errors through data transmission over CATX Cable

(Cable too long, too high attenuation or too much

EMI interferences )

25

DVI-D CAT X KVM-EXTENDER

4. Service Setup

For most applications, you shouldn't need not to make any adjustments to set up your

DVXi/LC KVM-Extender. Under some special circumstances it could be necessary to setup configuration specials.

For some applications, you may need to open the Local Unit and/or the Remote Unit.

Unscrew the Philips-type screws at both sides at the bottom of the device. Carefully displace the lower and upper shells of the case.

Fastening screw on the bottom of the device

Fastening screw on the bottom of the device

The diagnostice LED ‘Video OK’ is located at the local unit between the both DVI connectors

Diagnostic LED

Video OK

The diagnostice LED ‘Link Status’ is located near to the CATx connectors

Diagnostic LED

Link Status

(CATx)

26

SERVICE SETUP

4.1 Setup at the Local Unit

After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left.

The main PCB then will look like this:

Use the diagram to locate jumpers.

JP1, JP2, JP3

DDC

You can select, whether the DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table.

JP1 JP2 DDC

From internal Table

(default)

From local Monitor

Loading the DDC Information from the

Remote Monitor into the internal DDC

Table (see also below: Loading the DDC

Information from the Remote Monitor into the internal DDC Table)

Reset of the internal DDC Table to

Default-Values (see also below: Reset of the internal DDC Table to Default-Values)

27

DVI-D CAT X KVM-EXTENDER

Loading the DDC Information from the Remote Monitor into the internal DDC Table

To load the DDC Information from the Remote Monitor into the internal DDC Table, please proceed the following steps:

•

Switch off the Local Unit and the Remote Unit, unplug the Video-Cable to the Remote

Monitor (Dualhead devices: BOTH Monitors!)

•

Open the Local Unit like described above

• Unplug Jumper JP3 and plug it to Position JP2 (Please bear in mind the position of JP3.

Note: both – JP1 and JP2 are plugged now - Dualhead devices: jumper setting on BOTH

PCB’s!)

•

Switch on the Local and Remote Unit (Please ensure, the interconnect cable – CATx or fiber is connected - Dualhead devices: BOTH interconnect cables!)

•

Wait until the LINK-LED is illuminated (see above)

• Plug the Video-Cable of the Remote Monitor into the remote unit (switch on the Monitor if swiched off - Dualhead devices: BOTH Monitors!))

• The DDC Information of the Remote Monitors is read automatically, transfered to the

Local Unit and stored into the DDC-EPROM

• After a successful programming of the DDC EPROM, the ‚Video-OK’ LED at the

Local Unit is blinking rapidly for approx. 1 second

• Switch off the Local Unit and the Remote Unit

•

Unplug Jumper JP2 and plug it back to Position JP3 as kept in mind (Dualhead devices: jumper setting on BOTH PCB’s!)

•

Close the Local Unit like described above

• Switch on the Local Unit and the Remote Unit

•

Done

28

SERVICE SETUP

Reset of the internal DDC Table to Default-Values

If you have loaded several DDC Configurations and got no satisfying result, you can restore the original (default) DDC Table. To do this, please proceed the followin steps:

•

Switch off the Local Unit

• Open the Local Unit like described above

•

Unplug Jumper JP1 (Jumpers JP1 and JP2 are now open - Dualhead devices: jumper setting on BOTH PCB’s!)

•

Switch on the Local Unit

• After a successful reprogramming of the DDC EPROM, the ‚Video-OK’ LED at the

Local Unit is blinking rapidly for approx. 1 second

• Switch off the Local Unit

•

Replug Jumper JP1 (Dualhead devices: jumper setting on BOTH PCB’s!)

• Close the Local Unit like described above

•

Switch on the Local Unit

• Done

Selection of Color depth

You can select, whether 18Bit colors (=256K colors) are transmitted (default) or 21Bit colors

(=2M colors). Low color depth enhances the count of frames, transmitted per second, high color depth gives smooth color grades. Please select to you choice the better mode.

Color depth

18Bit (default)

JP3

21Bit

29

DVI-D CAT X KVM-EXTENDER

4.2 Setup at the Remote Unit

After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left.

The main PCB then will look like this:

JP1, JP2, JP3

Use the diagram to locate jumpers.

Selecting the moment of switching to the next frame

The transmission of screen data in not synchronous to the screen change of the graphic card.

Normally, the transmission is terminated during displaying a frame on the screen. If the device switches to the new frame during the displaying period of the old frame (somewhere on the screen), it’s possible, that you can see horizontal screen breaks in the moment of switching. On the other hand the device must idle, until the actual frame is displayed completely (until VSYNC) -> the number of frames per second transmitted sinks.

Moment to switch

Switching during HSYNC

(default)

Switching during VSYNC

JP3 behaviour

Higher framerate but (possibly) horizontal breaks detectable

Lower framerate no horizontal breaks detectable but

(possibly) stepping pictures

30

TROUBLESHOOTING

5. Troubleshooting

There isn’t a picture.

Check the power supply connection at the Local unit. Is the Power (Red LED) at the Local unit illuminated (see page 24)? If not, the internal power-supply may be damaged or there may be an internal error.

Check the power supply connection at the remote unit. Is the Power (Red LED) at the Remote unit illuminated (see page 24)? If not, the internal power-supply may be damaged or there may be an internal error.

Check that the Interconnection cable is connected at the Local Unit and the Remote

Unit. Is the Link Status LED illuminated (see page 24)? If not, there may be a problem with the Interconnection cable:

Are there Errors through data transmission over CATX Cable (Cable too long, too high attenuation or too much EMI interference )? Is the Data Error LED illuminated or blinking (see page 24)? If yes, check cable length and environment.

Video Okay LED is dark: CPU does not provide a video signal – Check settings of the graphic card. Try out, connecting a monitor to the local output, to see, whether there is a signal or not.

PS2-Keyboard

The PC boots fine with no error messages but the keyboard does not work at all

Wrong cable plugged in, keyboard and mouse cables reversed.

Try a different model of keyboard. If the new keyboard works then original one may be incompatible

Check that the Interconnection cable is connected at the Local Unit and the Remote

Unit. Is the Link Status LED illuminated (see page 24)?

PS2-Mouse

A mouse cursor appears on the screen, but the mouse does not work

Wrong cable plugged in, keyboard and mouse cables reversed.

Try a different model of mouse

You have connected the Local unit while the CPU was running. Therefore you have connected first the keyboard cable and then the mouse cable. Disconnect the keyboard cable and connect it again. Please reboot you CPU if the mouse is still not running.

The system does not detect a PS/2 mouse, or the application cannot find the mouse.

Wrong cable plugged in, keyboard and mouse cables reversed.

Ensure that the Local Unit is connected to the PC keyboard port to provide power.

31

DVI-D CAT X KVM-EXTENDER

USB-Keyboard/USB-Mouse

Your USB-keyboard/USB-mouse does not work

Although we tried to design the devices as transparent as possible, we can’t ensure that all devices are running. Please ask Technical Support for a list of tested devices.

USB-HID device

Your USB-HID device does not work

Although our interface supports HID devices, we can’t ensure that every connected device is running. In case of a malfunction please contact our technical support.

Other USB-devices

Your USB- device does not work

You have connected a non-HID device. There are supported HID devices only. All other devices are dismissed

32

APPENDIX A: EXAMPLE APPLICATIONS

Appendix A: Example Applications

This section illustrates some specific applications using the DVI-D Cat X - Extenders:

• DVI-D Cat X KVM-Extender with optional, secondary screen.

DVI-D Cat X KVM-Extender with optional, secondary screen

33

DVI-D CAT X KVM-EXTENDER

• 4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote

Consoles up to 140m away.

DVI-D Cat X KVM-Extender – local Consoles through a KVM- Switch

34

APPENDIX B: RACK MOUNT OPTIONS

Appendix B: Rack Mount Options

DVI-D Cat X KVM- Extender units can be mounted in a 19” rack using the mounting kit:

DVI-D Cat X- Rackmount Kit. Two different versions are available – one each for

Singlehead and for Dualhead devices.

DVI-D Cat X- Rackmount Kit for Dualhead devices and Singlehead devices with

serial/Audio consists of:

Base plate

M2,5x5 Philips type countersunk screws (8x)

M2,5x2 spacer (8x)

19” Rackmount Kit for Dualhead devices (ACS2228A-RMK)

To mount a unit:

1. Align the holes on the base plate with the vacant screw holes on the base of the DVI-D

Cat X KVM- Extender unit.

2. Fasten the base of the unit to the plate of the mounting kit using the supplied screws.

Only use the supplied, short screws, to prevent damages on the PCB’s

3. Close the remaining gaps with blanking plates.

In the leftmost position, you can install a rack mountable p.s.u. type

ACS2228A-PS instead of an extender device. This p.s.u. allows, to power up to 3 devices (singlehead or dualhead)

35

DVI-D CAT X KVM-EXTENDER

The kit allows you to mount a different count of devices

(1…4 devices):

36

APPENDIX C: AUDIO/SERIAL SUPPORT

Appendix C: Audio/Serial Support

The Audio/Serial allows bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video.

To set up the extender’s audio and serial link, please follow all of the instructions detailed in this appendix. If you have any questions, contact Technical Support.

Serial Interface - Set Up and Operation

No setting up or user adjustments are required. Please note that the serial link is always active.

Please bear in mind that the Remote Unit’s serial port is wired as DTE (i.e. the same as that on a PC). To connect a serial printer (or other DTE rather than DCE device) to the Remote

Unit, you will need a Null-Modem (crossover) cable between the Remote Unit and the printer.

A serial touch screen may be plugged directly into the Remote Unit.

Serial Interface - Handling Multiple Serial Devices

The extender’s serial interface transmits/receives six signals (3 signals in each direction).

Normally four of these signals are used for hardware handshaking (in addition to TX & RX).

However, because each handshaking line can support signals up to 19,200 Baud it is possible to configure the serial interface to handle up to three simple 2-wire (Tx/Rx only) serial links.

Select Xon/Xoff software flow control on the remote device and PC.

To do this you will need to construct a custom breakout cable. Please contact technical support for further information.

37

DVI-D CAT X KVM-EXTENDER

Audio Interface - Set Up and Operation

The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link.

Stereo audio may be transmitted either way across the link (simultaneously). No set up is required unless a microphone is connected to the remote unit.

Connect up the extender as follows:

Take the line-level output from your sound card (green connector) and connect to ‘Line In’ on the extender.

A set of powered speakers may be connected directly to ‘Line Out’ at the opposite end of the link.

Audio Interface - Using a Microphone

A microphone may be plugged into the ‘Line In’ connector on the Remote Unit.

There are two ways of setting up a microphone:

• The Local Unit’s ‘Line Out’ connection should normally be wired to the microphone input (Red) on your sound card. The sound card should then be set up to provide additional amplification (+20dB). This is the preferred connection method.

•

Alternatively, the Remote Unit itself can provide microphone amplification. To set this, open up the Remote Unit and locate the jumper labeled ‘MIC’ on the daughter board.

Connect this jumper across the pins. The Local Unit’s ‘Line Out’ connection should then be wired to ‘Line In’ (Blue) on your sound card.

If your microphone is already amplified, follow the second method but DO NOT install the amplification jumper in the Remote Unit.

38

APPENDIX D: CALLING TECHNICAL SUPPORT

Appendix D: Calling Technical Support

If you determine that your DVI-D –Cat X KVM Extender is malfunctioning, do not attempt

to alter or repair it. It contains no user-serviceable parts. Contact Technical Support at Black

Box!

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

• The firmware-revision level printed on the bottom of the Extender (very important, especially for keyboard and mouse problems); The DVI-D CAT X - KVM extender’s firmware revision level:

Version Number Format:

Board: xxLO/RE Myyy Pzzz Auuu Gvvvvvv

Transceiver: C/M/S xx Pyy Mzz

Keyboard/Mouse: P/U xx Vyyy

• The nature and duration of the problem.

• When the problem occurs.

• The components involved in the problem—that is, what type of computers, what type of keyboard, brand of mouse, make and model of monitor, type and make of cable, etc.

• Any particular application that, when used, appears to create the problem or make it worse.

• The results of any testing you’ve already done.

To solve some problems, it might be necessary to upgrade the Extender’s firmware. If this turns out to be the case for your difficulty, our Technical Support technicians will arrange for you to receive the new firmware and will tell you how to install it.

Shipping and Packaging

If you need to transport or ship your DVI-D CAT X - KVM Extender:

• Package it carefully. We recommend that you use the original container.

•

If you are shipping it for repair, please include the Unit’s external power supplies. If you are returning it, please include everything you received with it. Before you ship the

Extender back to your dealer for repair or return, contact him to get a Return

Authorization (RA) number.

39

DVI-D CAT X KVM-EXTENDER

Black Box Technical Support

Country

US

Web Site/E-Mail

Austria

Belgium www.blackbox.com

[email protected]

www.black-box.at

[email protected]

www.blackbox.be

[email protected]

[email protected]

[email protected]

Denmark www.blackbox.dk

[email protected]

Finland

France www.blackbox.fi

[email protected]

www.blackbox.fr

Germany www.black-box.de

[email protected]

[email protected]

Ireland

Italy www.blackbox.co.uk

[email protected]

www.blackbox.it

[email protected]

Netherlands www.blackbox.nl

[email protected]

Norway

Spain

Sweden www.blackboxnorge.no

[email protected]

www.blackbox.es

[email protected]

www.blackboxab.se

[email protected]

Switzerland www.black-box.ch

[email protected]

UK www.blackbox.co.uk

[email protected]

Phone

724-746-5500

+43 1 256 98 56

+32 2 725 85 50

+45 56 63 30 10

+358 201 888 800

+33 820 07 09 11

+49 811 5541 110

+353 1 662 2466

+39 02 27 404 700

+31 30 241 7799

+47 55 300 710

+34 916590732

+46 8 44 55 890

+41 55 451 70 71

+44 118 965 6000

40

Fax

724-746-0746

+43 1 256 98 56

+32 2 725 92 12

+45 56 65 08 05

+358 201 888 808

+33 820 05 07 09

+49 811 5541 499

+353 1 662 2477

+39 02 27 400 219

+31 30 241 4746

+47 55 300 701

+34 916239784

+46 08 38 04 30

+41 55 451 70 75

+44 118 965 6001

APPENDIX E: SPECIFICATIONS

Appendix E: Specifications

Power Supply

Voltage

Power required

100-240VAC-0.5A-47-63Hz/5VDC-2000 mA

Local Unit : max. 750mA

Remote Unit : max. 750mA

Interface

(Depending on type of device)

Video source/Monitor

Keyboard

Mouse

DVI-D up to 1600x1200@60Hz

PS2 or USB (depending on model)

PS2 or USB (depending on model) 2-/3-button and wheel mouse

Audio Interface

Description

Transmission Method

Signal Levels

Input Impedance

Local Unit Connectors

Remote Unit Connectors

Microphone Support

Bi-directional stereo audio link

Digitized virtually CD quality audio (16-bit, 38.4KHz)

Line-Level (5 Volts Pk-Pk maximum)

47K

2 x 3.5mm stereo jack socket (Line In & Line Out)

2 x 3.5mm stereo jack socket (Line/Mic In & Line Out)

A microphone may be connected to the Remote Unit.

Pullup resistor provides bias for condenser microphone.

Option to set microphone amplification to +17dB.

41

DVI-D CAT X KVM-EXTENDER

Serial Interface

Serial Speed

Serial Data Format

Flow Control

Up to a maximum of 19,200 Baud

Format Independent

RTS, CTS, DTR, DSR are sent across link

Maximum Length of Interconnection Cable

CATx Installation cable AWG24 120m (400ft)

CATx Patchcable AWG26/8 60m (200ft)

Type of Interconnection Cable

CATx Installation cable AWG24 S/UTP (CatX) cable acc. EIA/TIA 56A, TSB 36 or

Digital STP 17-03170. Four pairs AWG 24. wiring acc. EIA/TIA 568A (10BaseT).

CATx Patchcable AWG26/8 S/UTP (CatX) cable acc. EIA/TIA 56A, TSB 36 or

Digital STP 17-03170. Four pairs AWG 26/8. wiring acc. EIA/TIA 568A (10BaseT)..

Size and Shipping Weight

DVI-D Cat X

Shipping box

103 x 143 x 43mm (4”x5.6”x1.7”) (2 devices)

Weight: 0,6kg (1.3lb) each

Weight: 1,6 kg (3.5lb)

Environmental

Operating Temperature

Storage Temperature

Relative Humidity

41 to 113°F (5 to 45 °C)

-13 to 140°F (-25 to 60 °C) max. 80% non-condensing

42

APPENDIX F: CONNECTORS

Appendix F: Connectors

DVI-D Cat X KVM-Extender Connector Pinouts

DVI-I female connector (Output connector for ALL devices and Input connector

Dualhead devices 2 nd

Monitor)

1 8 C1 C2

C5

17 24 C3

C4

Pin Signal

1 T.M.D.S data 2-

2 T.M.D.S data 2+

3 T.M.D.S data 2 GND

4 n.c.

5 n.c.

6 DDC Input (SCL)

7 DDC Output(SDA)

8 Internal use.

C1 Internal use.

C2 n.c.

Pin Signal

9 T.M.D.S data 1-

10 T.M.D.S data 1+

11 T.M.D.S data 1 GND

12 n.c.

13 n.c.

14 +5V high impedance

15 GND

16 Hot Plug recognition

C5 GND

Pin Signal

17 T.M.D.S data 0-

18 T.M.D.S data 0+

19 T.M.D.S data 0 GND

20 n.c.

21 n.c.

22 T.M.D.S clock GND

23 T.M.D.S clock +

24 T.M.D.S clock -

C3 Internal use.

C4 Internal use.

43

DVI-D CAT X KVM-EXTENDER

DVI-I female connector (Input connector for ALL Singlehead devices and Input connector Dualhead devices 1 st

Monitor)

C5

17 24 C3

C4

Pin Signal

1 T.M.D.S data 2-

2 T.M.D.S data 2+

3 T.M.D.S data 2 GND

4 PS2-KBD CLK

Pin Signal

9 T.M.D.S data 1-

10 T.M.D.S data 1+

11 T.M.D.S data 1 GND

12 PS2-MOUSE CLK

5 PS2-KBD DATA

6 DDC Input (SCL)

7 DDC Output(SDA)

8 Analog VSYNC

C1 n.c.

C2 n.c.

13 PS”-MOUSE-DATA

14 +5V In for DDC

15 GND

16 Hot Plug recognition

C5 GND

Pin Signal

17 T.M.D.S data 0-

18 T.M.D.S data 0+

19 T.M.D.S data 0 GND

20 PS2-MOUSE VCC-IN +5V

(not required)

21 PS2-KBD VCC-IN +5V

(always required)

22 T.M.D.S clock GND

23 T.M.D.S clock +

24 T.M.D.S clock -

C3 n.c.

C4 n.c.

44

APPENDIX F: CONNECTORS

Micro Cross P&D female connector

(Input connector for Dualhead devices 2 nd

Monitor + serial/Audio)

1 10 C1 C2

C5

21 30 C3 C4

Pin Signal

1 T.M.D.S data 2-

2 T.M.D.S data 2+

3 T.M.D.S data 2 GND

4 GND

5 Sense in

6 Sense out

7 T.M.D.S clock GND

8 n.c.

9 RS232-RxD

10 RS232-TxD

C1 Audio In Left

C2 Audio In Right

Pin Signal

11 T.M.D.S data 1-

12 T.M.D.S data 1+

13 T.M.D.S data 1 GND

14 T.M.D.S clock +

15 T.M.D.S clock -

16 RS232-RTS

17 RS232-CTS

18 GND

19 n.c.

20 n.c.

C5 Audio Shield (GND)

Pin Signal

21 T.M.D.S data 0-

22 T.M.D.S data 0+

23 T.M.D.S data 0 GND

24 Hot-plug detect

25 GND

26 DDC Output(SDA)

27 DDC Input (SCL)

28 +5VDC

29 RS232-DSR

30 RS232-DTR

C3 Audio Out Left

C4 Audio Out Right

45

DVI-D CAT X KVM-EXTENDER

Combined Keyboard/Mouse connector (output connector Local Unit)

Pin

1

2

3

4

5

6

KBD-DATA

MOUSE-DATA

KBD/MOUSE-GND

VCC (+5V)

KBD-CLK

MOUSE-CLK

Keyboard/Mouse connector (output connector Remote Unit)

Pin Keyboard

1 KBD-DATA

2

3 KBD-GND

4 VCC (+5V)

5 KBD-CLK

6

Pin Mouse

1 MOUSE-DATA

2

3 MOUSE-GND

4 VCC (+5V)

5

MOUSE-CLK

6

46

APPENDIX F: CONNECTORS

Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit

Pin Connector (device) Pin Keyboard

1 KBD-DATA

2 MOUSE-DATA

3 KBD-GND

4 VCC (+5V)

5 KBD-CLK

6 MOUSE-CLK

1 KBD-DATA

2

3 KBD -GND

4 VCC (+5V)

5

KBD -CLK

6

Pin Mouse

2

1 MOUSE-DATA

3 MOUSE-GND

4 VCC (+5V)

6

5 MOUSE-CLK

RS232

9 pin DSUB female (Local Unit) 9 pin DSUB male (Remote Unit)

4

5

6

7

8

9

Pin

1

2

3

Signal

Not connected

RxD

TxD

DTR

GND

DSR

RTS

CTS

Not connected

47

DVI-D CAT X KVM-EXTENDER

Power

Pin inner outer

Signal

+5V

GND

48

NOTES