Zanussi | ZDS 231 | User's Manual | Zanussi ZDS 231 User's Manual

User manual
ZDS 231
Thank you for selecting our
We wish you lots of enjoyment with your new
appliance and we hope that you will consider
our brand again when purchasing household
Please read this user manual carefully and
keep it throughout the product life cycle as a
reference document. The user manual should
be passed on to any future owner of the
Safety information _ _ _ _ _ _ _ _ _ _ _ _ _ 3
Care and cleaning _ _ _ _ _ _ _ _ _ _ _ _ 15
Control panel _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 4
Environmental concerns _ _ _ _ _ _ _ _ _ 17
Washing programmes _ _ _ _ _ _ _ _ _ _ _ 6
Something not working _ _ _ _ _ _ _ _ _ 17
First use _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 7
Technical data _ _ _ _ _ _ _ _ _ _ _ _ _ _ 20
Set the water softener _ _ _ _ _ _ _ _ _ _ _ 7
Consumption values _ _ _ _ _ _ _ _ _ _ _ 20
Use of dishwasher salt _ _ _ _ _ _ _ _ _ _ 10
Hints for test institutes _ _ _ _ _ _ _ _ _ _ 20
Use of rinse aid _ _ _ _ _ _ _ _ _ _ _ _ _ _ 10
Installation _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 21
Loading cutlery and dishes _ _ _ _ _ _ _ _ 11
Guarantee/Customer Service _ _ _ _ _ _ 24
Use of detergent _ _ _ _ _ _ _ _ _ _ _ _ _ 14
European Guarantee _ _ _ _ _ _ _ _ _ _ _ 25
Unloading the dishwasher _ _ _ _ _ _ _ _ 15 _ _ _ _ _ _ _ _ _ _ _ 26
Safety information
In the interest of your safety and to ensure the
correct use, before installing and first using the
appliance, read this user manual carefully, including its hints and warnings. To avoid
unnecessary mistakes and accidents, it is important to ensure that all people using the
appliance are thoroughly familiar with its operation and safety features. Save these instructions and make sure that they remain with the
appliance if it is moved or sold, so that everyone
using it through its life will be properly informed
on appliance use and safety.
Correct use
• This dishwasher is only intended for washing
household utensils suitable for machine
• Do not put any solvents in the dishwasher.
This could cause an explosion.
• Knives and other items with sharp points
must be loaded in the cutlery basket with
their points down or placed in a horizontal
position in the upper basket.
• Only use products (detergent, salt and rinse
aid) suitable for dishwashers.
• Avoid opening the door whilst the appliance
is in operation, hot steam may escape.
• Do not take any dishes out of the dishwasher
before the end of the dishwashing cycle.
• After use, isolate the appliance from the
power supply and turn off the water supply.
• This product should be serviced only by an
authorised service engineer, and only genuine spare parts should be used.
• Under no circumstances should you attempt
to repair the machine yourself. Repairs carried out by inexperienced persons will cause
injury or serious malfunctioning. Contact
your local Service Force Centre. Always insist on genuine spare parts.
General safety
• Dishwasher detergents can cause chemical
burns to eyes, mouth and throat. Could endanger life! Comply with the safety instructions of the dishwasher detergent
• The water in your dishwasher is not for drinking. Detergent residues may still be present
in your machine.
• Ensure that the door of the dishwasher is
always closed when it is not being loaded or
unloaded. In this way you will avoid anybody
tripping over the open door and hurting
• Do not sit or stand on the open door.
Child safety
• This appliance is designed to be operated
by adults. Don’t allow children to use the
dishwasher unsupervised.
• Keep all packaging well away from children.
There is risk of suffocation.
• Keep all detergents in a safe place out of
children’s reach.
• Keep children well away from the
dishwasher when the door is open.
• Check your dishwasher for any transport
damage. Never connect a damaged machine. If your dishwasher is damaged contact your supplier.
• All packaging must be removed before use.
• Any electrical and plumbing work required to
install this appliance must be carried out by
a qualified and competent person.
• For safety reasons it is dangerous to alter
the specifications or attempt to modify this
product in any way.
• Never use the dishwasher if the electrical
supply cable and water hoses are damaged;
Control panel
Programme guide
Programme selector dial and On/Off switch
Start/cancel button
Delay startbutton
Indicator lights
Programme selector indicator light
or if the control panel, work top or plinth area
are damaged such that the inside of the appliance is freely accessible. Contact your
local Service Force centre, in order to avoid
• All sides of the dishwasher must never be
drilled to prevent damage to hydraulic and
electric components.
For electrical and water connection carefully
follow the instructions given in specific paragraphs.
Programme selector dial and On/Off switch
• when in this position, the machine is switched off
(corresponding light off),
• when the marker on the dial corresponds with a
programme, the machine is switched on and a programme is selected (programme selector indicator
light on)
Start/cancel button
• Starting the washing programme:
1. Select a washing programme.
2. Press the Start/Cancel button (corresponding
light on).
Once the programme has started, if you want to
change the selection made you must cancel the washing programme in progress.
• Cancel the washing programme in progress:
1. Press and hold the Start/Cancel button until the
corresponding light turns off.
2. Release the Start/Cancel button.
3. Turn the programme selector dial to the Off position or select a new washing programme
(check that there is detergent in the detergent
Delay start button
This option allows the start of the programme to be
delayed by 3 hours.
Once the washing programme has been set, press the
delay start button. The corresponding indicator light
Press the Start/Cancel button, the countdown of the
delay start begins automatically.
Once the countdown has elapsed the washing programme will start automatically. The delay start indicator light turns off.
Cancel the delay start in progress: press and hold
the Start/Cancel button until the Start/Cancel and delay start indicator lights turn off.
To start the washing programme press the Start/Cancel button.
Programme selector indicator light
Illuminates when the washing programme is selected
Indicator lights
End of programme indicator light
Illuminates when the washing programme has ended.
Switch off the dishwasher by returning the programme
selector dial to the Off position. The On/Off indicator
light turns off.
It also has added functions of visual signalling as:
– the setting of the water softener,
– intervention of an alarm due to the malfunction of
the machine.
Salt refilling indicator light
Illuminates when special salt needs to be filled.
It can remain illuminated several hours after the salt
has been filled.
Rinse aid refilling light
Illuminates when rinse aid needs to be filled.
Washing programmes
Degree of soil
Type of load
Programme description
Intensive 70°
Heavy soil
Crockery, cutlery, pots
and pans
Main wash
2 intermediate rinses
Final rinse
Normal 65°
Normal soil
Crockery, cutlery, pots
and pans
Main wash
2 intermediate rinses
Final rinse
Light soil
Crockery and cutlery
Main wash
Final rinse
Normal soil
Crockery and cutlery
Main wash
1 intermediate rinse
Final rinse
30 min.
Rinse and Hold
Degree of soil
Type of load
Partial load (to be completed later in the day).
Programme description
1 cold rinse (to avoid food
scraps from sticking
This programme does not
require the use of detergent.
1) Ideal for washing a partially loaded dishwasher. This is perfect daily programme, made to meet the needs of a family of 4
persons who only wish to load breakfast and dinner crockery and cutlery.
2) Test programme for test institutes.
First use
Before using your dishwasher for the first time:
• Ensure that the electrical and water connections comply with the installation instructions
• Remove all packaging from inside the appliance
• Set the water softener
• Pour 1 litre of water inside the salt container
and then fill with dishwasher salt
• Fill the rinse aid dispenser
When using tablets that integrate rinse aid
and detergent:
there is no need to fill up with rinse aid
– set the water softener
– add special (dishwasher) salt
When using tablets that integrate rinse aid,
detergent, salt function and other additives:
there is no need to fill up with special salt or
rinse aid.
Check whether these detergents are suitable
for your water hardness. Follow the manufacturers instructions.
– Set the water hardness to level 1.
If the drying results are not satisfactory we recommend that you:
1. Fill up the rinse aid dispenser with rinse aid.
2. Set the rinse aid dosage to position 2.
If you decide in future to use separated detergents, we advise that you:
– Fill up the salt and rinse aid container.
– Adjust the water hardness setting to the
highest level and perform 1 normal washing
programme without loading any dishes.
– Adjust the water hardness setting according
to the hardness of the water in your area.
– Adjust the rinse aid dosage
Set the water softener
The dishwasher is equipped with a water
softener designed to remove minerals and salts
from the water supply, which would have a detrimental or adverse effect on the operation of
the appliance.
The higher the content of these minerals and
salts, the harder your water is.
Water hardness is measured in equivalent
scales, Clarke degrees, French degrees (°TH)
Water hardness
Adjusting the water hardness
Use of salt
64 - 88
91 - 125
9,0- 12,5
level 10
53 - 63
76 - 90
7,6 - 8,9
level 9
46 - 52
65 - 75
6,5 - 7,5
level 8
36 - 45
51 - 64
5,1 - 6,4
level 7
28 - 35
40 - 50
4,0 - 5,0
level 6
23 - 27
33 - 39
3,3 - 3,9
level 5
18 - 22
26 - 32
2,6 - 3,2
level 4
13 - 17
19 - 25
1,9 - 2,5
level 3
5 - 12
7 - 18
0,7 - 1,8
level 2
< 0,7
level 1
The water softener must be set in both ways:
manually, using the water hardness dial and
and mmol/l (millimol per litre - international unit
for the hardness of water).
The softener should be adjusted according to
the hardness of the water in your area. Your
local Water Authority can advise you on the
hardness of the water in your area.
Setting the water softener manually (see table)
The water softener is factory set at position 2.
Set switch to position 1 or
Setting the water softener electronically (see table)
The water softener is factory set at position 5.
The dishwasher must be switched off .
Release the button. The end of programme indicator
light will flash. The number of flashes corresponds to
current level set.
The end of programme indicator light might flash 5
times, for example. The flashing is repeated every 5
To change the level, press the start/cancel button.
Each time the button is pressed the level increases.
Press and hold the start/cancel button and turn the (Level 1 follows level 10).
programme selector dial clockwise till the first proThe end of programme indicator light indicates the new
Keep the button pressed until the programme selector To memorize the operation, turn the programme seindicator light and the start/cancel indicator light start lector dial to position off.
Use of dishwasher salt
Use only special salt suitable for dishwashers.
Unscrew the cap.
Only before filling with Using the funnel provided,
salt for the first time, fill pour in the salt until the
the salt container with wa- container is filled with salt.
Immediately start a complete programme.
Water will overflow from the container as salt is added.
Remove any trace of salt. Replace the cap tightly
turning it clockwise until it
stops with a click.
Top up the special salt when the light on the
control panel illuminates.
Use of rinse aid
Open the lid.
Fill up with rinse aid. The Clean up any rinse aid
maximum level for filling is which overflows. Close
the lid and press until it
indicated by "max"
up the rinse aid when the light on the control panel
Never fill the rinse aid dispenser with any other subilluminates.
stances (e.g. dishwasher cleaning agent, liquid detergent). This would damage the appliance.
Adjusting the dosage of rinse aid
Increase the dose if there are drops of water or lime
spots on the dishes after washing.
Open the lid.
Reduce the dose if there are whitish streaks on the
dishes or a bluish film on glassware or knife blades.
Set the dosage level. (The Close the lid and press undose is factory set in po- til it locks.
sition 4).
Loading cutlery and dishes
Sponges, household cloths and any object that
can absorb water may not be washed in the
• Before loading the dishes, you should:
– Remove all left over food and debris.
– Soften remnants of burnt food in pans
• When loading the dishes and cutlery, please
– Dishes and cutlery must not impede the
rotation of the spray arms.
– Load hollow items such as cups, glasses,
pans, etc. with the opening downwards so
that water cannot collect in the container
or a deep base.
– Dishes and items of cutlery must not lie
inside one another, or cover each other.
– To avoid damage to glasses, they must
not touch.
– Lay small objects in the cutlery basket.
• Plastic items and pans with non stick coatings have a tendency to retain water drops;
these items will not dry as well as porcelain
and steel items.
• Light items (plastic bowls etc.) must be loaded in the upper basket and arranged so
they do not move.
For washing in the dishwasher the following cutlery and dishes
are not suitable:
are of limited suitability:
• Cutlery with wooden, horn, china or mother-of• Only wash stoneware in the dishwasher if it is
pearls handles.
specially marked as being dishwasher-safe by the
• Plastic items that are not heat resistant.
patterns may fade if machine washed
• Older cutlery with glued parts that are not temperafrequently.
ture resistant.
• Silver and aluminium parts have a tendency to dis• Bonded cutlery items or dishes.
colour during washing: Residues, e.g. egg white,
• Pewter or copper items.
egg yolk and mustard often cause discolouring and
• Lead crystal glass.
staining on silver. Therefore always clean left-overs
• Steel items prone to rusting.
from silver immediately, if it is not to be washed
• Wooden platters.
straight after use.
• Items made from synthetics fibres.
Load cutlery. For best results we recommend you
to use the cutlery grid provided (if the size and dimensions of the cutlery
allow it)
Place knives and other
items of cutlery with sharp
points or edges with their
handles facing upwards.
Risk of injury!
Load upper basket. Light
items (plastic bowls etc.)
must be loaded in the upper basket and arranged
so they do not move.
For taller items, the cup
racks can be folded upwards.
Load the lower basket. Arrange serving dishes and
large lids around the edge
of the basket.
Adjusting the height of the
upper basket
If washing very large plates you can load them
in the lower basket after moving the upper basket to the higher position.
Maximum height of the dishes in:
upper basket
lower basket
With upper basket raised
20 cm
31 cm
With upper basket lowered
24 cm
27 cm
When the basket is in the higher position you will not
be able to use the cup racks.
Move the front runner
stops (A) of the upper basket outwards and slide the
basket out.
Refit the basket in the
higher position and replace the stops (A) in their
original position.
Use of detergent
Only use detergents suitable for dishwashers.
Open the lid.
Observe the manufacturer’s dosing and storage recommendations.
Fill in the detergent in
compartment A.
Observe the dosing levels.
For programmes with pre- When using detergent
Close the lid.
wash add an additional
tablets: place detergent
detergent dose in comtablets in compartment A.
Unloading the dishwasher
• Hot dishes are sensitive to knocks.
The dishes should therefore be allowed to
cool down before removing from the appliance.
• Empty the lower basket first and then the
upper one; this will avoid water dripping from
the upper basket onto the dishes in the lower
• Water may appear on the sides and the door
of the dishwasher as the stainless steel will
eventually become cooler than the dishes.
When the washing programme has finished, it
is recommended that the dishwasher is unplugged and the water tap turned off.
Care and cleaning
Cleaning the filters
NEVER use the dishwasher without filters. Incorrect repositioning and fitting of the filters will
produce poor washing results.
Clean filters A, B and C Turn the handle about 1/4 Remove filter A from the
thoroughly under running turn anticlockwise and re- base of the washing comwater.
move filters B and C.
Replace the filters and
lock by turning the handle
clockwise to the stop.
Cleaning the spray arms
Internal cleaning
NEVER try to remove the spray arms.
Ensure that the seals around the door, the detergent and rinse aid dispensers are cleaned
regularly with a damp cloth.
We recommend every 3 months to run the wash
programme for heavy soiled dishes using detergent but without dishes.
If residues of soil have clogged the holes in the
spray arms, remove them with a cocktail stick.
External cleaning
Clean the external surfaces of the machine and
control panel with a damp soft cloth. If
necessary use only neutral detergents. Never
use abrasive products, scouring pads or solvent (acetone, trichloroethylene etc....).
Prolonged periods of nonoperation
If you are not using the machine for any prolonged period of time you are advised to:
1. Unplug the appliance and then turn off the
2. Leave the door ajar to prevent the formation of any unpleasant smells.
3. Leave the inside of the machine clean.
Frost precautions
Avoid placing the machine in a location where
the temperature is below 0°C. If this is
unavoidable, empty the machine, close the appliance door, disconnect the water inlet pipe
and empty it.
1. Unplug it.
2. Turn the water tap off.
3. Remove the water inlet and discharge hoses.
4. Pull the machine out together with the hoses.
Avoid over tilting the machine during transportation.
Moving the machine
If you have to move the machine (moving house
Environmental concerns
Packaging material
The packaging materials are environmentally
friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the packaging
materials in the appropriate container at the
community waste disposal facilities.
When a unit is no longer being used:
• Pull the plug out of the socket.
• Cut off the cable and plug and dispose of
• Dispose of the door catch. This prevents
children from trapping themselves inside
and endangering their lives.
The symbol
on the product or on its packaging indicates that this product may not be
treated as household waste. Instead it should
be taken to the appropriate collection point for
the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and
human health, which could otherwise be
caused by inappropriate waste handling of this
product. For more detailed information about
recycling of this product, please contact your
local council, your household waste disposal
service or the shop where you purchased the
Something not working
The dishwasher will not start or stops during
Certain problems are due to the lack of simple
maintenance or oversights, which can be
solved with the help of the indications described
in the chart, without calling out an engineer.
Fault code and malfunction
Switch off the dishwasher, open the door and
carry out the following suggested corrective actions.
Possible cause and solution
• continuous flashing of the start/cancel indicator
• 1 flash of the end of programme indicator light
The dishwasher does not fill with water
• The water tap is blocked or furred with limescale
Clean the water tap
• The water tap is turned off
Turn the water tap on
• The filter (where present) in the threaded hose fitting
at the water inlet valve is blocked
Clean the filter in the threaded hose
• The water inlet hose has not been correctly laid or
it is bent or squashed
Check the water drain hose connection
• continuous flashing of the start/cancel indicator
• 2 flashes of the end of programme indicator light
The dishwasher will not drain
• The sink spigot is blocked
Clean out the sink spigot
• The water drain hose has not been correctly laid or
it is bent or squashed
Check the water drain hose connection
• continuous flashing of the start/cancel indicator
• 3 flashes of the end of programme indicator light
• Anti-flood device is activated
Close the water tap and contact your local Service
Force Center.
• The programme does not start
• The dishwasher’s door has not been properly
Close the door
• The main plug is not plugged in
Insert the main plug
• The fuse has blown out in the household fuse box
Replace the fuse
• Delay start has been set
If dishes are to be washed immediately, cancel the
delay start
Once these checks have been carried out;
close the dishwasher’s door and switch on the
appliance. Press the button of the programme
that was running before the intervention of the
alarm. The programme will continue from the
point at which it was interrupted.
If the malfunction or fault code reappears contact the Service Force Centre.
For other fault codes not described in the above
chart, please contact your Service Force Centre.
Contact your local Service Force Centre, quoting the model (Mod.), product number (PNC)
and serial number (S.N.).
This information can be found on the rating
plate located on the side of the dishwasher
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
Mod. : . . . . . . . . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . . . . . . .
The wash results are not satisfactory
The dishes are not clean
• The wrong washing programme has been selected.
• The dishes are arranged in such a way as to stop
water reaching all parts of the surface. The baskets
must not be overloaded.
• The spray arms do not rotate freely due to incorrect
arrangement of the load.
• The filters in the base of the washing compartment
are dirty or incorrectly positioned.
• Too little or no detergent has been used.
• Where there are limescales deposits on the dishes;
the salt container is empty or the incorrect level of
the water softener has been set.
• The drain hose connection is not correct.
• The salt container cap is not properly closed.
The dishes are wet and dull
• Rinse aid was not used.
• The rinse aid dispenser is empty.
There are streaks, milky spots or a bluish coating on
glasses and dishes
• Decrease rinse aid dosing.
Water drops have dries onto glasses and dishes
• Increase rinse aid dosing.
• The detergent may be the cause. Contact the detergent manufacturer’s consumer care line.
If after all these checks, the problem persists,
contact your local Service Force Centre.
Technical data
Width x Height x Depth (cm)
Electrical connection
Voltage - Overall power - Fuse
Information on the electrical connection is given on the rating plate on the
inner edge of the dishwasher’s door.
45 x 85 x 61
Water supply pressure
Minimum - Maximum
0,05 - 0,8
place settings
Max. weight
Consumption values
The consumption values are intended as a
guide and depends on the pressure and the
temperature of the water and also by the var-
iations of the power supply and the amount of
Consumption values
Programme duration (in Energy consumption (in
A Intensive 70°
B Normal 65°
C 30 min.
D Eco 50° 1)
E Rinse and Hold
Water (litres)
65 - 75
1,5 - 1,7
18 - 20
100 - 110
1,3 - 1,5
18 - 20
120 - 130
0,8 - 0,9
12 - 13
1) Test programme for Test Institutes
Hints for test institutes
Testing in accordance with EN 60704 must be
carried out with appliance fully loaded and using the test programme (see "Consumption
Test in accordance with EN 50242 must be
carried out when the salt container and rinse
aid dispenser have been filled with salt and
rinse aid respectively and using the test programme (see "Consumption values").
Full load: 9 standard place settings
Amount of detergent required
5 g + 20 g (Type B)
Rinse aid setting
position 4 (Type III)
Upper basket without smaller bowl Upper basket with smaller bowl and Cutlery basket
and salad-bowl
cup racks: position A
Lower basket
Any electrical and/or plumbing work required to
install this appliance should be carried out by a
qualified electrician and/or plumber or competent person.
Water connection
The dishwasher must not be connected to open
water appliances or instantaneous water heaters. This dishwasher must be fed with cold
Only use, for connection to the water mains,
new hose-set; old hose-set must not be reused.
you should run the water for a few minutes before connecting the inlet hose.
If the machine is connected to new pipes or
pipes which have not been used for a long time,
Inlet hose
Connect the inlet hose to a water tap with an external
thread of 3/4”.
The inlet hose can be turned either to the left or the
right to suit the installation by means of the locknut.
The locknut must be correctly fitted to avoid water
Drain hose
Connect drain hose to the Required height: 30 to 100 Ensure that the hoses are When connecting the
sink. Secure it with the
cm above bottom of the
not kinked, crushed or en- drain hose to an under
supplied hose clamp.
sink trap spigot, the entire
plastic membrane (A)
must be removed. Failure to remove all the membrane will result in food
particles building up over
time eventually blocking
the dishwasher drain hose
If you use a drain hose extension the total
length should not be longer than 4 metres.
Likewise the internal diameter of the couplings
used for connections to the waste outlet must
be no smaller than the diameter of the hose
Electrical connection
Safety standards require the appliance to be
Prior to using the appliance for the first time,
ensure that the rated voltage and type of supply
on the rating plate match that of the supply
where the appliance is to be installed.
The fuse rating is also to be found on the rating
Always plug the mains plug into a correctly installed shockproof socket. Multi-way plugs,
connectors and extension cables must not be
This could constitute a fire hazard through overheating.
If necessary, have the domestic wiring system
socket replaced. In case that the electrical cable has to be replaced, contact your local Service Force centre.
The plug must be accessible after the appliance
has been installed.
Never unplug the appliance by pulling on the
cable. Always pull the plug.
The manufacturer accepts no liability for failure
to observe the above safety precautions.
Fitting under a counter
By removing the dishwasher’s worktop, you can
install it under a close fitting sink unit or a preexisting top.
Be sure that once the appliance has been installed, it is easily accessible for the service
engineer in the event that a repair is required.
Good levelling is essential for correct closure and
sealing of the door.
When the appliance is correctly levelled, the door will
not catch on either side of the cabinet.
Guarantee/Customer Service
Standard guarantee conditions
We, Electrolux, undertake that if within 12
months of the date of the purchase this Electrolux appliance or any part thereof is proved to
be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
• The appliance has been correctly installed
and used only on the electricity supply stated
on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance
with the manufacturer's instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered
with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under this guarantee
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your statutory
and other legal rights.
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts
of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to
appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are
subject to rental agreements.
• Products of Electrolux manufacturer that are
not marketed by Electrolux
Service and Spare Parts
In the event of your appliance requiring service,
or if you wish to purchase spare parts, please
contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed
to the Service Force Centre covering your postcode area.
For the address of your local Service Force
Centre and further information about Service
Force, please visit the website at
Before calling out an engineer, please ensure
you have read the details under the heading
"What to do if..."
When you contact the Service Force Centre
you will need to give the following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer
Care Department by letter or telephone at the
address below or visit our website at
Customer Care Department Electrolux Major
Appliances Addington Way Luton
Bedfordshire, LU4 9QQ
08705 950 950 (*)
08705 350 350 (*)
08705 727 727 (*)
(*) Calls may be recorded for training purposes
For Customer Service in The Republic of
Ireland please contact us at the address below:
Electrolux Group (Irl) Ltd Long Mile Road,
Dublin 12, Republic of Ireland Tel: +353 (0)1
4090751 Email:
European Guarantee
This appliance is guaranteed by Electrolux in
each of the countries listed at the back of this
user manual, for the period specified in the appliance guarantee or otherwise by law. If you
move from one of these countries to another of
the countries listed, the appliance guarantee
will move with you subject to the following qualifications:• The appliance guarantee starts from the
date you first purchased the appliance which
will be evidenced by production of a valid
purchase document issued by the seller of
the appliance.
• The appliance guarantee is for the same
period and to the same extent for labour and
parts as exists in your new country of residence for this particular model or range of
• The appliance guarantee is personal to the
original purchaser of the appliance and cannot be transferred to another user.
• The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e.
is not used for commercial purposes.
• The appliance is installed in accordance with
all relevant regulations in force within your
new country of residence.
The provisions of this European Guarantee do
not affect any of the rights granted to you by
+35 5 4 261 450
Rr. Pjeter Bogdani Nr. 7 Tirane
+32 2 363 04 44
Bergensesteenweg 719, 1502
Česká republika
+420 2 61 12 61 12
Budějovická 3, Praha 4, 140 21
+45 70 11 74 00
Sjællandsgade 2, 7000 Fredericia
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Muggenhofer Str. 135, 90429 Nürnberg
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Pärnu mnt. 153, 11624 Tallinn
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Carretera M-300, Km. 29,900
Alcalá de Henares Madrid
Great Britain
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Addington Way, Luton, Bedfordshire LU4 9QQ
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4, Limnou Str., 54627 Thessaloniki
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Slavonska avenija 3, 10000 Zagreb
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Long Mile Road Dublin 12
+39 (0) 434 558500 Lino Zanussi, 26 - 33080 Porcia (PN)
+37 17 84 59 34
Kr. Barona iela 130/2, LV-1012,
+370 5 278 06 03
Ozo 10a, LT-08200 Vilnius
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Rue de Bitbourg, 7, L-1273 Hamm
+36 1 252 1773
H-1142 Budapest XIV, Erzsébet
királyné útja 87
+31 17 24 68 300
Vennootsweg 1, 2404 CG - Alphen
aan den Rijn
+47 81 5 30 222
Risløkkvn. 2 , 0508 Oslo
+43 18 66 400
Herziggasse 9, 1230 Wien
+48 22 43 47 300
ul. Kolejowa 5/7, Warszawa
+35 12 14 40 39 39
Quinta da Fonte - Edificio Gonçalves Zarco - Q 35 -2774-518
Paço de Arcos
+40 21 451 20 30
Str. Garii Progresului 2, S4, 040671
Schweiz - Suisse - Svizzera
+41 62 88 99 111
Industriestrasse 10, CH-5506 Mägenwil
+38 61 24 25 731
Gerbičeva ulica 98, 1000 Ljubljana
+421 2 43 33 43 22
Electrolux Slovakia s.r.o., Electrolux Domáce spotrebiče SK,
Seberíniho 1, 821 03 Bratislava
+46 (0)771 76 76 76
Electrolux Service, S:t Göransgatan 143, S-105 45 Stockholm
+90 21 22 93 10 25
Tarlabaşı caddesi no : 35 Taksim
+7 495 937 7837
129090 Москва, Олимпийский
проспект, 16, БЦ "Олимпик"
Subject to change without notice
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