ZyXEL ZYAIR B-4000 Quick Installation Guide

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ZyXEL ZYAIR B-4000 Quick Installation Guide | Manualzz

ZyAIR B-4000

Hot Spot Gateway

Quick Installation Guide

Version 1.00

October 2003

ZyAIR B-4000

Table of Contents

1 Introducing the ZyAIR .................................................................................................................. 2

1.1 Rear Panel Connections............................................................................................................ 2

1.2 The Front Panel LEDs .............................................................................................................. 2

1.3 Factory Defaults........................................................................................................................ 3

2 Setting Up Your Computer’s IP Address..................................................................................... 4

2.1 Windows 2000/NT/XP ............................................................................................................... 4

2.2 Checking/Updating Your Computer’s IP Address..................................................................... 5

2.3 Testing the Connection to the ZyAIR......................................................................................... 5

3 Configuring Your ZyAIR .............................................................................................................. 6

3.1 Accessing Your ZyAIR Via Web Configurator........................................................................... 6

3.2 Internet Connection Wizard ...................................................................................................... 7

3.3 Introducing the Web Configurator .......................................................................................... 16

3.4 Resetting the ZyAIR ................................................................................................................. 17

3.5 Test Your Internet Connection................................................................................................. 17

4 Hardware Installation.................................................................................................................. 18

4.1 Desktop Installation ................................................................................................................ 18

4.2 Wall-mount Installation........................................................................................................... 18

4.3 Attaching Antennas.................................................................................................................. 19

5 Troubleshooting............................................................................................................................ 20

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ZyAIR B-4000

1 Introducing the ZyAIR

The ZyAIR Hot Spot Gateway combines an 802.11b wireless access point, router, 4-port switch and service gateway in one box. An “exclusive printer” connects directly to the ZyAIR, allowing you to easily print subscriber statements. The ZyAIR is ideal for offices, coffee shops, libraries, hotels and airport terminals catering to subscribers that seek Internet access. You should have an Internet account already set up and have been given usernames, passwords etc. required for Internet access.

1.1 Rear Panel Connections

Figure 1 ZyAIR Rear Panel

Table 1 Rear Panel Connections

LABEL DESCRIPTION

DEVICE PORT Use the printer cable to connect the included printer (“exclusive printer”) to this port.

WAN

LAN 1-4

Power

Connect your broadband modem to this port with the Ethernet cable that came with your modem.

These ports are auto-crossover, (”auto MDI/MDI-X”) which means you can use either a straight-through or crossover Ethernet cable to connect the ZyAIR to a computer or a hub.

After you’ve made the above connections, connect the ZyAIR’s included power adaptor to the ZyAIR’s power socket. Use only the included power adaptor. The PWR LED turns on.

The SYS LED blinks while performing system testing and then turns steady on if the testing is successful. A LAN LED turns on if a LAN port is properly connected. Refer to the following table for more detailed LED descriptions.

1.2 The Front Panel LEDs

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Figure 2 ZyAIR Front Panel

Table 2 Front Panel LEDs

PWR

WAN

LED STATUS

On (Green)

Off

On (Green)

DESCRIPTION

The ZyAIR is receiving power.

The ZyAIR is not receiving power.

The WAN port has a connection to your cable or DSL modem.

LAN (1-4)

Blinking (Green)

Off

On (Green)

Blinking (Green)

The WAN port is sending or receiving packets.

The WAN link is not ready, or has failed.

The port is connected to a 10/100Mbps Ethernet device.

The port is receiving or sending data.

WIRELESS

SYS

Off

On (Green)

Blinking (Green)

On (Green)

Blinking (Green)

Off

The port is not connected to a 10/100Mbps Ethernet device.

The ZyAIR has established a wireless LAN connection.

The ZyAIR is sending/receiving data through the wireless LAN.

The ZyAIR is ready and running.

The ZyAIR is upgrading its firmware.

The ZyAIR is not ready or has failed.

1.3 Factory Defaults

Username

Password

“admin” (case sensitive)

“1234”

Table 3 Factory Defaults

WAN IP Address

LAN IP Address

DHCP Client (dynamic WAN IP)

192.168.1.1

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2 Setting Up Your Computer’s IP Address

Skip this section if your computer is already set up to accept a dynamic IP address. This is the default for most new computers.

The ZyAIR is already set up to assign your computer an IP address. Use this section to set up your computer to receive an IP address or assign it a static IP address in the 192.168.1.2 to 192.168.1.254 range with a subnet mask of 255.255.255.0. This is necessary to ensure that your computer can communicate with your ZyAIR.

Your computer must have an Ethernet card and TCP/IP installed. TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems.

2.1 Windows 2000/NT/XP

1. In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.

2. In Windows XP, click Network Connections.

In Windows 2000/NT, click Network and Dial-up Connections. opens (the General tab in Windows XP).

- To have your computer assigned a dynamic IP address, click Obtain an IP address automatically.

If you know your DNS sever IP address(es), type them in the Preferred DNS server and/or Alternate DNS

server fields.

-To configure a static IP address, click Use the

following IP Address and fill in the IP address

(choose one from192.168.1.2 to 192.168.1.254),

Subnet mask (255.255.255.0), and Default gateway

(192.168.1.1) fields.

Then enter your DNS server IP address(es) in the

Preferred DNS server and/or Alternate DNS server fields.

If you have more than two DNS servers, click

Advanced, the DNS tab and then configure them using

Add.

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ZyAIR B-4000 gateways in the IP Settings tab and click OK to go back to the Internet Protocol TCP/IP Properties screen.

Properties window.

OK to close the Local Area Connection

Properties window.

2.2 Checking/Updating Your Computer’s IP Address

1. In the computer, click Start, (All) Programs, Accessories and then Command Prompt.

2. In Command Prompt window, type "ipconfig" and then press ENTER to verify that your computer’s IP address is in the correct range (192.168.1.2 to 192.168.1.255) with subnet mask 255.255.255.0. This is necessary in order to communicate with the ZyAIR.

Refer to your User’s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems.

2.3 Testing the Connection to the ZyAIR

(192.168.1.1 is the default).

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C:\>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=10ms TTL=254

Reply from 192.168.1.1: bytes=32 time<10ms TTL=254

Reply from 192.168.1.1: bytes=32 time<10ms TTL=254

Reply from 192.168.1.1: bytes=32 time<10ms TTL=254

Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 10ms, Average = 2ms

Your computer can now communicate with the ZyAIR using a LAN port.

3 Configuring Your ZyAIR

This guide shows you how to use the web configurator for initial configuration. See your User’s Guide for background information on all other ZyAIR features.

3.1 Accessing Your ZyAIR Via Web Configurator

1. Your web browser must have JavaScript support enabled. Launch your web browser. Enter

“192.168.1.1” as the web site address.

Web site address

Figure 3 Entering ZyAIR LAN IP Address in Internet Explorer

2. A login screen displays. Enter the user name (“admin” is the default), password (“1234” is the default) and click Getting Started. The user name is case sensitive, so enter “admin” exactly as shown. If you make an incorrect entry, refresh your browser and try again. Only one administrator can log in at one time. The ZyAIR logs you out after 20 minutes of no management using the web configurator , so you then have to log in again.

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ZyAIR B-4000

“admin” and

“1234” are the defaults.

Figure 4 Web Configurator: Login Screen

3.2 Internet Connection Wizard

The Wizard Setup screens appear by default after login only the first time you access the ZyAIR and run the wizard. After that, the Advanced Setup screens appear after login.

1. The first Wizard screen displays after your initial login. This first screen varies depending on the type of Internet connection you use.

Select DHCP Client if your ISP did not assign you a fixed IP address. Your ISP assigns the

ZyAIR’s WAN port a dynamic IP address. This is the default selection.

Click Next to continue.

Figure 5 Internet Connection: DHCP Client

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ZyAIR B-4000

Select Static_IP If the ISP assigned a fixed IP address.

Enter the WAN IP address, subnet mask, gateway IP address and DNS server address(s) that your ISP assigned you.

Click Next to continue.

Figure 6 Internet Connection: Static_IP

Figure 7 Internet Connection: PPPoE

Select Connect on Demand when you don't want an

“always-on” connection and specify an inactivity time limit (in minutes) in the Max Idle Time field.

Select Keep Alive if you want an “always-on” connection.

The Redial Period is how long the ZyAIR waits before reconnecting in the event of a disconnect.

Select PPPoE If the ISP uses PPPoE for your account (PPPoE simulates a dial-up connection).

Enter the user name and password exactly as your ISP assigned them.

A maximum transmission unit (MTU) is the largest size packet or frame, specified in octets

(eight-bit bytes) that can be sent in a packet- or frame-based network. The Transmission Control

Protocol (TCP) uses the MTU to determine the maximum size of each packet in any transmission. Too large an MTU size may mean retransmissions if the packet encounters a router that can't handle that large a packet. Too small an MTU size means relatively more header overhead and more acknowledgements that have to be sent and handled.

The maximum segment size (MSS) is the largest amount of data, specified in bytes, that a computer or communications device can handle in a single, unfragmented piece. For optimum communications, the number of bytes in the data segment and the header must add up to less than the number of bytes in the maximum transmission unit (MTU).

Enter the name of your PPPoE server, in the

Service Name field if provided; otherwise leave it blank.

Click Next to continue.

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Select PPTP if your service provider uses a DSL terminator with PPTP login. The ZyAIR must have a static IP address (My IP Address) in this case, and a subnet mask (My IP Subnet Mask) if provided by your ISP.

Enter the DSL terminator IP address (PPTP

Server IP Address) and a username with an associated password.

See the PPPoE encapsulation screen for information on PPP MTU, TCP MSS, Connect

On Demand and Keep alive.

If your ISP has provided a connection ID name, enter it in the Connection ID/Name field.

Click Next to continue.

Figure 8 Internet Connection: PPTP

2. Use the second wizard screen to set up the wireless LAN.

Figure 9 Wireless Settings

ESSID is a unique name to identify the ZyAIR in the wireless LAN. Enter a descriptive name.

Select a channel (range of radio frequencies used by IEEE 802.11b wireless devices) from the drop-down list box.

WEP (Wired Equivalent Privacy) encrypts data frames before transmitting them over the wireless network.

Select 64 Bit, 128 Bit or 256 Bit from the

WEP Encryption and enter a key of the appropriate length to activate WEP encryption. Select Disable to turn off WEP data encryption.

Click Next to continue.

3. Use the third wizard screen to configure a backup e-mail server in the event that the subscriber’s e-mail server is unreachable from the ZyAIR.

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ZyAIR B-4000

Select Yes to enable the ZyAIR to redirect subscribers’ e-mail to the designated SMTP server (must be reachable from the ZyAIR) in the event that the subscriber’s own e-mail server is unreachable from the ZyAIR. E-mail recipients see messages as if they came from the subscriber’s regular e-mail server not the

“backup” e-mail server.

When you select Yes, enter the e-mail

(SMTP) server’s domain name (up to 50 characters) or IP address in the designated field.

Select No to disable e-mail redirect in the event that the subscriber’s own e-mail server is unreachable from the ZyAIR.

Figure 10 E-mail Service Setup

Click Next to continue.

4. Use this screen to set whether or not the ZyAIR authenticates users before allowing them to access the Internet.

Select Yes to require the ZyAIR to authenticate subscribers before allowing

Internet access. Set up accounts on the

ZyAIR using the ZyAIR’s web configurator or the Exclusive printer. Figure 12 to Figure 18 show you how to do this. Click Next to continue.

Select No to allow Internet access for all subscribers without authentication. Click Next to continue to Figure 19.

Figure 11 Authentication Service Setup

5. Use the next wizard screens to set up the ZyAIR to use either the “exclusive printer” to generate and print subscriber statements or generate them in the web configurator and print them from there. The “exclusive printer” is the printer that attaches directly to the ZyAIR. It can have the ZyAIR generate subscriber statements and then print them.

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ZyAIR B-4000

Select Yes to have the “exclusive printer” generate and print subscriber statements. The

Accounting setting for Exclusive Printer screen then appears after you click Next

(Figure 13).

Select No to generate subscriber statements in the web configurator and print them from there. The Web-based Account Generator

Panel Settings screen then appears Next

(Figure 16).

Click Next to continue.

Figure 12 Printer Selection

6.

Figure 13 Exclusive Printer Setup

Click Customize printout text to open the Customize

Printout Text screen (see Figure 14) to tailor subscriber statements. Click Set up accounting on the ZyAIR to configure the Web-based Account Generator Panel Settings screen (Figure 16).

Set how many subscriber statement copies you want to print (1 is the default).

Subscribers are charged (enter the amount in the Charge field) per time unit. Specify the length and measurement unit (minutes, hours, or days) of a single time unit in the Account

Period Time fields. Specify the cost, up to

999999, per time unit in the Charge field and define the number of decimal places allowed

(up to 3) for the total amount charged that appears in the subscriber’s statement. Define the currency to display in the statement in the

Customize Printout Text screen (Figure 14).

Specify the number of hours (1 to 168) to wait before the ZyAIR deletes an inactive account in the “Un-used account…” field

Click Next to continue to Figure 16.

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ZyAIR B-4000

Figure 14 Customize Printout Text

Enter a title (up to 24 characters) for the statement printout in the Title field. Type

Username and Password labels that appear in the statement here.

Type a label name for the maximum time allowed for a subscriber to access the Internet via the

ZyAIR in the Usage Time field.

Select the Price check box and type a label for the field displaying the total charge to the subscriber in the statement.

Type a currency prefix that displays before the total charge amount in the statement.

Type a label name for the field displaying the wireless LAN’s Extended Service Set Identifier

(ESSID). Type a label name for the field displaying the Wired Equivalent Privacy (WEP

Encryption) key.

Select Time to display the time an account is created and then select date and time formats from the drop-down list boxes.

Select Ending and then type a message to appear at the end of the printout in the text box

Select Expiration Time to display (in the statement) the ending subscription validity date and time and then select a date and time format from the drop-down list boxes.

Click Preview to display a sample of the statement layout in a new window (Figure 15).

Click Apply to save the changes and return to Figure 13.

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This is how your custom statement printout will look. Close this window when you are finished viewing it.

Figure 15 Printout Example

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ZyAIR B-4000

7. Use this screen to set up the user accounts.

Select No in Figure 12 or click Set up

accounting on the ZyAIR in Figure 13 to display this screen.

Click Preview/Operate to open the Account

Generator Panel (see Figure 17).

A button is a subscriber “profile” defining maximum Internet access time and charge per time unit. The button 1 settings also apply to the button on the “exclusive printer”. The button numbers correspond to the buttons displayed in the Account Generator Panel.

Type up to 12 characters to specify the names that appear on the buttons.

Define each “profile’s” maximum Internet access time in the Account Usage time field.

Define each “profile’s” charge per time unit in the

Charge field (0.00 default).

Define the number of decimal places allowed (up to 3) for the total amount charged that appears in the subscriber’s statement in the Decimals field.

Select how many copies of subscriber statements you want to print (1 is the default).

Click Customize printout text to open the

Customize Printout Text screen (see Figure

14) to tailor subscriber statements.

Figure 16 Web-based Accounting Setup

Specify the number of hours (1 to 168) to wait before the ZyAIR deletes an inactive account in the “Un-used account…” field.

Type a user name and password for the web-based accounting system manager. Retype the password for confirmation in the Confirm field.

Click Next to continue to Figure 19.

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ZyAIR B-4000

Figure 17 Account Generator Panel

Click Preview/Operate in Figure 16 to display this pop-up screen.

Each button is the subscriber “profile” you defined. The button 1 settings also apply to the button on the

“exclusive printer”.

1

Click the View Account List link in this screen to display another pop-up screen showing current account information (Figure 18). Close this pop-up screen when finished.

Figure 18 Account List

Close this pop-up screen when you have finished viewing it.

1 The web-based account generator and the exclusive printer do not function together at the time of writing.

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ZyAIR B-4000

8. It is highly recommended you change the default user name and password.

Type your new user name and password in the

Username and Password fields; type the password again in the Confirm field

Figure 19 System Setting

Click Get from my Computer to have the ZyAIR retrieve the date and time from your computer.

Select All if you want to allow management of the

ZyAIR from any IP address.

Select Selected and type the IP address of a

“trusted” computer to allow access to the ZyAIR web configurator from that computer only. If the computer you are currently using is not the

“trusted” computer, you will not be able to access the ZyAIR web configurator again from your current computer.

Click Finish to save your settings to the ZyAIR.

Wait 30 seconds while the ZyAIR restarts.

Figure 20 ZyAIR Restarts

3.3 Introducing the Web Configurator

Click a tab at the top of the screen to open that tab’s list of sub-menus in the sub-menu panel on the left. After you run the wizard, you first see the Advanced Setup menus after login.

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These are the navigation tabs.

ADVANCED SETUP is selected.

This is the sub-menu panel. These are the

Advanced Setup tab sub-menus.

Figure 21 Advanced Setup Menus

3.4 Resetting the ZyAIR

To reset the ZyAIR back to the factory defaults, click the SYSTEM TOOLS tab, and then the

Default Settings sub-menu to display the screen as shown next.

Select Clear all configuration to reset the system settings back to the factory defaults (Table 3) and erase all subscriber account information.

Figure 22 Default Settings

Select Keep subscriber profiles to set the system configuration back to the factory defaults but retain subscriber account information. All other custom configuration is erased.

Click Apply to reset the ZyAIR.

3.5 Test Your Internet Connection

Launch your web browser and navigate to www.zyxel.com. Internet access is just the beginning.

Refer to the User’s Guide for more detailed information on the complete range of ZyAIR features. If you cannot access the Internet, open the web configurator again to confirm that the Internet settings you configured in the Wizard Setup are correct.

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4 Hardware Installation

The following sections describe the different installation options.

Leave adequate space on the rear and sides of the ZyAIR during hardware installation and do not block the ventilation holes.

4.1 Desktop Installation

1. Make sure the ZyAIR is clean and dry. Set the ZyAIR on a smooth space strong enough to support the weight of the ZyAIR and the connected cables. Make sure there is a power outlet nearby.

2. Make sure there is enough clearance around the ZyAIR to allow air circulation and the attachment of cables and the power cord.

4.2 Wall-mount Installation

Follow these steps to attach your ZyAIR to a wall.

1. Locate a high position on the wall that is free of obstructions.

2. Install two screws in the wall 123mm apart. Use screws with 6mm ~ 8mm (0.24" ~ 0.31") wide heads. Do not screw the screws all the way in to the wall. Leave a small gap between the head of the screw and the wall. The gap must be big enough for the screw heads to slide into the screw slots and the connection cables to run down the back of the ZyAIR.

Make sure the screws are securely fixed to the wall and strong enough to hold the weight of the ZyAIR with the connection cables.

3. Adjust the cables. a. Run the connection cables down the back of the ZyAIR or b. Run the connection cables upward and along the edge of the ceiling.

4. Align the holes on the back of the ZyAIR with the screws on the wall. Hang the ZyAIR on the screws.

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ZyAIR B-4000

Figure 23 Wall-mount Brackets

4.3 Attaching Antennas

Follow the steps below to connect the supplied antennas.

1. Locate the antenna connectors on the rear of your ZyAIR.

2. Screw the antennas clockwise onto the antenna connectors. The antennas should be perpendicular to the ground and parallel to each other.

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ZyAIR B-4000

Make sure the antennas are securely screwed onto the antenna connectors.

Figure 24 Attaching Antennas

5 Troubleshooting

Table 4 Troubleshooting

None of the LEDs turn on when you turn on the ZyAIR.

Cannot access the

ZyAIR from the LAN.

Make sure that you have the correct power adaptor connected to the ZyAIR and plugged in to an appropriate power source. Check all cable connections.

If the LEDs still do not turn on, you may have a hardware problem. In this case, you should contact your local vendor.

Check the cable connection between the ZyAIR and your computer or hub. Refer to section 1.1 for details.

Ping the ZyAIR from a LAN computer. Make sure your computer’s Ethernet adapter is installed and functioning properly.

Make sure that the IP address and the subnet mask of the ZyAIR and your computer(s) are on the same subnet.

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Table 4 Troubleshooting

Cannot ping any computer on the

LAN.

Cannot ping any computer on the

WLAN

Cannot get a WAN

IP address from the

ISP.

Cannot access the

Internet.

If the LAN LEDs are all off, check the cable connections between the ZyAIR and your

LAN computers.

Verify that the IP address, subnet mask of the ZyAIR and the LAN computers are in the same IP address range.

Make sure the wireless card is properly inserted in the ZyAIR and the WIRELESS

LED is on.

Make sure the wireless card on the wireless client is working properly.

Check that both the ZyAIR and wireless client(s) are using the same ESSID, channel and WEP keys (if WEP encryption is activated).

Check your Internet connection settings (refer to section 3.2).

You need a user name and password if you’re using PPPoE or PPPoA encapsulation. Make sure that you have entered the correct Service Name (PPPoE encapsulation only), User Name and Password (the username and password are case sensitive). Refer to section 3.2 for more information.

Check your Internet connection settings (refer to section 3.2).

Make sure you entered the correct user name and password.

For wireless clients, check that both the ZyAIR and wireless client(s) are using the same ESSID, channel and WEP keys (if WEP encryption is activated).

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