TracFone Samsung T301G mobile phone User guide
Below you will find brief information for mobile phone Samsung T301G. This guide provides information about the product features such as making calls, sending text messages, taking pictures and using other services. It includes detailed information on the phone's functionality, how to activate and add airtime. The guide also explains how to set up your voicemail, manage your contacts, and personalize your phone with ringtones and graphics.
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Use the
ACTIVATION CARD
First.
Services Guide
Samsung T301G
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove protector from your TracFone screen.
2. Install battery and back cover.
3. Begin charging your TracFone.
4. Turn your TracFone ON by pressing and holding the red
PWR/END key until you see the TracFone logo.
(Find additional help inside this card.)
5. Once Steps 1–4 have been completed, you will be ready to
Activate. Go to www.Tracfone.com or call 1-800-867-7183 from another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
Acard-TFT101 THE CELL PHONE THAT PUTS YOU IN CONTROL
1
2
3
GETTING STARTED
ABOUT TRACFONE SERVICE
USING YOUR TRACFONE
POS21-T301
Questions? Visit www.TracFone.com or call 1-800-867-7183
AIRTIME BALANCE
DISPLAY
This is the number of
Minutes available to use on your TracFone. To add more Minutes, go to the
Prepaid Menu.
SERVICE DAYS LEFT
To keep your TracFone
Service Active, you must add Airtime before your service days left run out.
MAIN MENU/SELECT
Press to go to the Main
Menu Screen.
SEND/ANSWER
Press this key to send or answer a call.
OK KEY
Press OK to go the
Prepaid Menu Screen.
STAR KEY
Thank you for buying TracFone!
You made the right choice.
Samsung T301G
ARROW KEYS
LEFT (Messages)
RIGHT (Set Sound Profiles)
UP (SMS Messages)
DOWN (Contact List)
BROWSER
BACK/EXIT
CAMERA BUTTON
PWR/END
Turn your phone ON by pressing and holding this key until the TracFone logo appears on the screen.
To turn your phone OFF, press and hold this key until the screen goes dark.
CHARGER DOCK
POUND/VIBRATE
MODE
GETTING STARTED
TABLE OF CONTENTS
1.1
What’s In Your Package
1.2
1.3
About Your Prepaid Menu
Activating Your TracFone
3.6
3.7
3.8
3.2
3.3
3.4
3.5
3.9
3.10
ABOUT TRACFONE SERVICE
2.1
Keeping Your Service Active
2.2
2.3
2.4
Knowing Your Airtime Card Options
Knowing Your Monthly Plan Options
Getting Pending Updates and Minutes
USING YOUR TRACFONE
3.1
Making & Receiving Calls
Finding Your Phone Number
Setting Up Your Voicemail
Sending Text Messages
Setting Up Your Bluetooth Devices
Taking and Sharing Pictures
Personalizing With Ringtones & More
Using Mobile Internet Services
Making International Calls
Tips
1.1
1.2
1.3
GETTING STARTED
WHAT’S
IN YOUR PACKAGE
ABOUT
YOUR PREPAID MENU
ACTIVATING
YOUR TRACFONE
1.1
WHAT’S IN YOUR PACKAGE
1.
TRACFONE 2.
BACK COVER 3.
CHARGER
4.
BATTERY 5.
ACTIVATION
CARD
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove protector from your TracFone screen.
2. Install battery and back cover.
3. Begin charging your TracFone.
4. Turn your TracFone ON by pressing and holding the red
PWR/END key until you see the TracFone logo.
(Find additional help inside this card.)
5. Once Steps 1–4 have been completed, you will be ready to
Activate. Go to www.Tracfone.com or call 1-800-867-7183 from another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
Acard-TFT101 THE CELL PHONE THAT PUTS YOU IN CONTROL
6.
TRACFONE
SERVICES GUIDE
Use the
ACTIVATION CARD
First.
Services Guide
Samsung T301G
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove protector from your TracFone screen.
2. Install battery and back cover.
4. Turn your TracFone ON by pressing and holding the red
PWR/END key until you see the TracFone logo.
(Find additional help inside this card.)
Activate. Go to www.Tracfone.com or call 1-800-867-7183 from another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
Acard-TFT101 THE CELL PHONE THAT PUTS YOU IN CONTROL
1
2
3
GETTING STARTED
ABOUT TRACFONE SERVICE
USING YOUR TRACFONE
POS21-T301
Questions? Visit www.TracFone.com or call 1-800-867-7183
1.2
ABOUT YOUR PREPAID MENU
Your TracFone’s Prepaid Menu is the place to locate key information about your phone, such as your Serial Number, Phone Number (once your phone is active), and your SIM Number.
This is also the menu you will use to Add Airtime to your phone and to Buy Airtime.
To get to your TracFone’s Prepaid Menu, just press the OK key from your main screen!
OK KEY
1.3
ACTIVATING YOUR TRACFONE
A
Locate your ACTIVATION CARD:
ACTIVATION CARD
IMPORTANT! START HERE!
1. Remove protector from your TracFone screen.
2. Install battery and back cover.
3. Begin charging your TracFone.
4. Turn your TracFone ON by pressing and holding the red
PWR/END key until you see the TracFone logo.
(Find additional help inside this card.)
5. Once Steps 1–4 have been completed, you will be ready to
Activate. Go to www.Tracfone.com or call 1-800-867-7183 from another phone.
THE FOLLOWING IS YOUR SERIAL NUMBER:
SEE ACTUAL CARD IN YOUR PACKAGE
FOR YOUR SERIAL NUMBER
Acard-TFT101 THE CELL PHONE THAT PUTS YOU IN CONTROL
B
C
This Card has the Serial Number you need to Activate your TracFone.
To Activate go to www.TracFone.com or call 1-800-867-7183.
2.1
2.2
2.3
2.4
ABOUT TRACFONE SERVICE
KEEPING YOUR SERVICE ACTIVE
KNOWING YOUR AIRTIME CARD OPTIONS
KNOWING YOUR MONTHLY PLAN OPTIONS
GETTING PENDING UPDATES AND MINUTES
2.1
KEEPING YOUR SERVICE ACTIVE
IMPORTANT!
AIRTIME ADDS MINUTES AND DAYS
OF SERVICE TO YOUR TRACFONE
To Keep your Service Active, you must add more Airtime BEFORE the
Service Days Left
run out. This information is always displayed right on the Main Screen.
Keeping your Service Active is easy, just add Airtime
AND
A
Before the
Service
Days Left run out
B
Before running out of
Minutes
Keep your Service Active with a variety of Airtime cards and Monthly
Value Plans. Choose the option that best fits your needs.
2.2
KNOWING YOUR AIRTIME CARD OPTIONS
A
Pay As You Go – Knowing Your Options
Flexible Airtime Card options let you add Minutes and Service Days as you need them.
60 Minutes 120 Minutes 200 Minutes
Each card adds Minutes to the Airtime balance and
90 days to the Service Days left on your TracFone.
Doubles each Minute you buy and add, for the life of your current TracFone.
Does not add Minutes or Service Days. It simply enables the
Double Minutes Benefit.
Adds 1 year to the
Service Days left on your TracFone and
400 Minutes to the
Airtime balance.
Adds 400 Minutes
& 365 Service Days
450 Minutes
Doubles each Minute you buy and add, for the life of your current
TracFone. Adds 1 year to the Service Days left on your TracFone and 800 Minutes to the Airtime balance. Minutes included with this card do not double.
Adds 800 Minutes & 365 Service Days
TracFone Airtime rates and the availability or selection of Airtime Cards may vary and are subject to change without notice.
2.2
KNOWING YOUR AIRTIME CARD OPTIONS
B
Pay As You Go – Where To Buy Airtime
You can buy Airtime at:
• RETAILERS Nationwide: Airtime Cards are available at over
70,000 retail stores nationwide. Find a retailer by visiting
Tracfone.com/retailers.
• Online at Tracfone.com.
• DIRECTLY FROM YOUR TRACFONE: With the Buy Now –
Airtime on Demand feature, you can buy Airtime directly from your TracFone’s Prepaid Menu. Register your credit card once at
Tracfone.com/buynow or by calling 1-800-964-4836 and you are ready to go!
• Or call us at 1-800 - 867-7183.
2.3
KNOWING YOUR SERVICE OPTIONS
A
Monthly Plans – Knowing Your Options
TracFone offers the convenience of contract plans without contracts!
Choose the plan that works best for you:
• Individual Plan
• Family Value Plan
• TracFone Service Protection Plan
Enroll your TracFone in a plan and enjoy these benefits:
• Automatically receive Minutes and Service Days to your TracFone every month.
• Plans start at $9.99/month.
• No Contracts or cancellation fees.
B
Monthly Plans – Where To Enroll
In order to enroll in a Monthly Plan you must have a valid credit card.
To enroll:
• Go to TracFone.com/valueplans
• Call us at 1-800- 964-4836
2.4
GETTING PENDING UPDATES AND MINUTES
If you’ve activated your TracFone, and tried adding Minutes but haven’t received them, you can check to see if you have
“Pending Minutes.”
This function will send pending Minutes and programming updates to your TracFone.
Just follow these instructions:
1. Go to the “Prepaid” menu, by pressing the OK key.
2. “Add Airtime” will appear highlighted. Press SELECT.
3. Dial 555 and press OK.
4. You will be prompted for a Promo Code. Press NO.
Your phone will display the “Processing” message.
5. You will receive a confirmation for your request.
USING YOUR TRACFONE
3.1
3.2
3.3
3.4
MAKING
FINDING
SETTING
& RECEIVING CALLS
SENDING
YOUR PHONE NUMBER
UP YOUR VOICEMAIL
TEXT MESSAGES
3.5
3.6
3.7
3.8
3.9
SETTING UP YOUR BLUETOOTH DEVICES
TAKING AND SHARING PICTURES
PERSONALIZING WITH RINGTONES & MORE
USING MOBILE INTERNET SERVICES
MAKING INTERNATIONAL CALLS
3.10
TIPS
3.1
MAKING & RECEIVING CALLS
To make a call:
From your TracFone’s main screen, please dial the number you wish to call including the 3-digit area code then press the
SEND
key.
Entering a “1” before the area code and phone number may be necessary in some areas.
To end the call, press the
PWR/END
key.
To receive a call:
Press the
ACCEPT/SEND
key when the phone rings.
(See front inside cover for help locating your phone keys)
3.2
FINDING YOUR PHONE NUMBER
1. From your TracFone’s main screen, go to the “Prepaid” Menu by pressing the OK key.
2. Using your arrow keys, go to “My Phone Number” and press
SELECT.
3. Your phone number will be displayed on your screen. Press the
PWR/END
key to return to the main screen.
3.3
SETTING UP YOUR VOICEMAIL
• Press and hold the “1” key for 5 seconds.
• Your phone will automatically call “Voicemail.”
• Once the call is connected, follow the instructions.
3.4
SENDING TEXT MESSAGES
1. MENU
2a. MESSAGES
2b. SELECT
3a. CREATE
NEW MESSAGE
3b. SELECT
4. SEND TO
3.4
SENDING TEXT MESSAGES
1. Press MENU.
2. Using your arrow keys, go to “Messages” and press SELECT.
3. “Create New Message” will appear highlighted. Press SELECT.
4. “Text Message” will appear highlighted. Press SELECT.
5. Using your keypad, type your message and press “Send To.”
6. Enter the recipient’s mobile number and press SEND.
7. The message “Sent Succesfully” will appear on your screen.
TIPS: Your TracFone has two typing modes:
ABC mode allows you to type by pressing the key labeled with the letter you want until the correct letter displays.
T9 mode will actively assist you by trying to predict what you want to type, and filling in some of the words for you. When using T9 mode, as you begin typing you’ll see that after you enter a few letters, the phone will complete the word for you based on its best guess. The word may change with each keystroke as you continue to type.
To switch between these two modes, press and hold the star (*) key, while in the Message screen, until you see your desired mode on the top of the right hand corner of your screen.
3.5
SETTING UP YOUR BLUETOOTH DEVICES
To pair your TracFone with a Bluetooth ® Headset make sure that both your headset and your TracFone are fully charged. To ensure a successful pairing, pair your devices in a private environment away from other devices with Bluetooth ® . Have your headset within a range of 30 feet from your TracFone.
1. From your TracFone’s main screen, please press MENU.
2. Use the arrow keys to go to “Settings” and press SELECT.
3. Go to “Bluetooth
®
” and press SELECT.
4. Now go to “My Devices” and press SELECT. Make sure your device is on and in Pairing or Bonding Mode
5. The message “Search for New Device” will scroll across your screen. Press SELECT. If your phone prompts “Bluetooth
® is
Deactivated. Activate Bluetooth ®
?” select “YES.”
6. Use the arrow keys to go to where your headset model is listed and then press SELECT. If you are prompted to enter a Security Code, enter the security code and then press SELECT. (Please refer to the user guide of the device you are attempting to pair with for the default security code. The default security code for most devices is 0000).
7. Wait for your TracFone to pair up to your device. Your TracFone will display the message “Connected” once the pairing has been completed.
3.6
TAKING AND SHARING PICTURES
TO TAKE A PICTURE:
Press the key with the camera icon located on the right side of your phone, twice. Using your screen, focus on the object you would like to photograph and press the OK key.
ONCE YOU TAKE A PICTURE,
IF YOU WOULD LIKE TO SHARE IT WITH SOMEONE:
1. Press the key below the word “Options.”
2. “Send via Multimedia Message” will appear highlighted.
Press SELECT.
3. Using your arrow keys, highlight your picture and press “Send to.”
4. Enter the mobile number you wish to send the picture to.
Press SEND. Your screen will display “Sending...”
3.7
PERSONALIZING WITH RINGTONES & MORE
A
Personalizing With Ringtones
1. To change your ringtone, press MENU. The word “Prepaid” will be displayed across the top of your screen.
2. Using your arrow keys, go to “My Folder,” then press SELECT.
3. “Audio” will appear highlighted on your screen.
Press SELECT.
4. Select either “Downloaded Tones,” where you will find your previously downloaded ringtones, or “Default Tones,” where you will find the ringtones that come with your phone, and press SELECT.
5. Your ringtones will appear listed on your screen. To browse ringtones, use your up or down arrow keys. To listen to a ringtone, highlight the one you would like and press OK.
6. Once you have selected a ringtone, press OPTIONS.
7. Go to “Set As” and press SELECT.
8. Highlight what you would like to use the ringtone for
(“Ringtone” for all your calls, “Caller Ringtone” for a specific contact or “Alarm Tone” for your alarm), and press SELECT.
9. You will be prompted for confirmation. Select YES.
Your screen will display “Changed.”
10. To return to the main screen, press the
PWR/END
key.
3.7
PERSONALIZING WITH RINGTONES & MORE
B
Personalizing With Graphics
1. To change your wallpaper, press MENU. The word “Prepaid” will be displayed across the top of your screen.
2. Using your arrow keys go to “My Folder,” then press SELECT.
3. Go to “Graphics” and press SELECT.
4. Select either “Downloaded Graphics,” where you will find your previously downloaded graphics, or “Default Wallpapers,” where you will find the wallpapers that come with your handset, and press SELECT.
5. Using your right or left arrow keys, select your desired wallpaper, then press SAVE. Your screen will display “Saved.”
6. To return to the main screen, press the
PWR/END
key.
NOTE: You can use your pictures as wallpaper! To do so, just take a picture and select “My Photos” from the “Graphics” folder within
“My Folder” and follow the directions!
3.7
PERSONALIZING WITH RINGTONES & MORE
C
Playing Games
1. To play a game, press MENU. The word “Prepaid” will be displayed across the top of your screen.
2. Using your arrow keys go to “Games & Apps” then press SELECT.
3. “Games” will appear highlighted. Press SELECT.
4. Your phone’s games will appear listed. Select the game you would like to play and press OPTIONS.
5. “Start” will appear highlighted. Press SELECT. Your game will begin loading.
D
Buying Additional Ringtones, Graphics and Games
If you would like to buy additional ringtones, graphics or games, you can do so online at Tracfone.com/data or directly from your TracFone by going to “Downloads” in the TracFone Mobile Web.
3.8
USING MOBILE INTERNET SERVICES
The TracFone Mobile Web allows you to access news, sports, weather, entertainment and more directly from your phone! To access the
TracFone Mobile Web, press BROWSER. Your phone will then connect you to the web. Airtime Minutes will begin to be deducted when you begin to access the mobile web. For mobile web charges, refer to the
TRACFONE DATA SERVICES section in the TracFone Terms and Conditions.
3.9
MAKING INTERNATIONAL CALLS
You can call over 60 international destinations from your TracFone at no additional cost. Please wait 2 business days after your TracFone is Activated to make international calls.
A
B
C
Call: 1-800-706-3839
(We suggest you add this number to your phonebook right now.) From
Alaska, Hawaii, and the U.S. Virgin Islands, call: 1-305-938-5673.
Select your language: 1 for English, 2 for Spanish.
Dial: 011 + Country Code + City Code + Telephone Number.
For Canada, dial: 1 + Area Code + Number.
AVAILABLE INTERNATIONAL DESTINATIONS
AT NO ADDITIONAL COST
Calls to cellular phones are not included unless the word “Cellular” is specifically listed next to the country name. Numbers in parentheses indicate the Country Code.
Andorra (376)
Argentina (54)
Australia (61)
Austria (43)
Bangladesh – Chittagong (880)
Bangladesh – Dhaka (880)
Bangladesh – Sylhet (880)
Belgium (32)
Brazil – Belo Horizonte (55)
Brazil – Brasilia (55)
Brazil – Fortaleza (55)
Brazil – Recife (55)
Brazil – Rio de Janeiro (55)
Brazil – Salvador (55)
Brazil – Sao Paulo (55)
Bulgaria (359)
Canada (1)
Canada – Cellular (1)
Chile (56)
China (86)
China – Cellular (86)
Colombia – Armenia (57)
3.9
MAKING INTERNATIONAL CALLS
Colombia – Barranquilla (57)
Colombia – Bogota (57)
Colombia – Bucaramanga (57)
Colombia – Cali (57)
Colombia – Cartagena (57)
Colombia – Medellin (57)
Colombia – Pereira (57)
Cyprus (357)
Czech Republic (420)
Denmark (45)
Estonia (372)
Finland (358)
France (33)
Germany (49)
Gibraltar (350)
Greece (30)
Hong Kong (852)
Hong Kong – Cellular (852)
Hungary (36)
Indonesia – Surabaya (62)
Ireland (353)
Israel (972)
Italy (39)
Japan (81)
Malaysia (60)
Malaysia – Cellular (60)
Mexico (52)
Monaco (377)
Netherlands (31)
New Zealand (64)
Norway (47)
Peru (51)
Poland (48)
Portugal (351)
Russia – Moscow (7)
Russia – St. Petersburg (7)
San Marino (378)
San Marino – Cellular (378)
Singapore (65)
Singapore – Cellular (65)
South Korea (82)
Spain (34)
Sweden (46)
Switzerland (41)
Taiwan (886)
Taiwan – Cellular (886)
Thailand (66)
Turkey – Istanbul (90)
United Kingdom (44)
Venezuela (58)
3.9
MAKING INTERNATIONAL CALLS
D
TracFone Frequent Numbers Service
With TracFone, making international calls is really easy! Our Frequent
Numbers Service offers you up to ten U.S. 800 numbers, which you can link to your most frequently dialed international numbers in any of our available international destinations (with this service, you do not need to follow steps A, B and C from section 3.9).
Just dial any of the ten U.S. 800 numbers that you can program through our website or by calling TracFone, and you will be quickly connected with the international destination you want at no additional cost. Visit our International Long Distance website at
www.TracFone.com or call our Customer Care Center at
1-800-867-7183 to set up this service for free.
3.9
MAKING INTERNATIONAL CALLS
E
TracFone International Neighbors Service
(only available for Mexico and Canada)
With our International Neighbors Service, your family and friends living in Mexico or Canada can call your TracFone directly without paying for an international long distance call, and your TracFone will deduct the same number of Minutes as if it were a local call.
No international long distance charges for anyone!
With Active service, TracFone will assign you a Mexican or Canadian phone number that will be linked to your TracFone for free. Your family and friends can dial this local phone number and you will receive the call on your TracFone here in the U.S. To register for
International Neighbors Service, and to assign specific phone numbers, register at www.TracFone.com.
TIP: To enjoy this unique service, make sure you keep your service
Active. If your Service Days Remaining end and your phone is deactivated, you will lose your Mexican or Canadian phone numbers.
Should this happen, you can get new Mexican or Canadian phone numbers when you re-Activate your TracFone.
3.10
TIPS
TO LOCK YOUR PHONE:
• Your phone will lock automatically after 30 seconds.
• To unlock your phone, simply slide it open or press UNLOCK and then OK.
TO PUT YOUR PHONE ON MUTE / VIBRATE:
• From your TracFone’s Main Screen, press and hold the pound (#) key. Your screen will display “Silent Profile On.” To exit, press and hold the pound (#) key again until your screen reads “Normal
Profile On.”
TO SAVE AND MANAGE CONTACT ADDRESS INFORMATION:
• From your TracFone’s Main Screen, press MENU. Using your arrow keys, go to “Contacts” and press SELECT. From the list provided, select the entry you need such as “Contact List,” “Add New
Contact,” “Group,” “Speed Dial List,” “Reject List” or
“Contacts Settings.”
For additional information about your phone, you can view or download the manufacturer's manual at Tracfone.com.
TERMS AND CONDITIONS OF SERVICE
THESE TERMS AND CONDITIONS OF SERVICE APPLY ONLY TO THE TRACFONE HANDSET CONTAINED IN THIS PACKAGE.
Please read these Terms and Conditions of Service carefully. These Terms and Conditions of Service are a legally binding agreement between you and TracFone Wireless. They contain important information about your legal rights, and require that any disputes be resolved through Arbitration instead of a court trial. TracFone Wireless reserves the right to change or modify any of these Terms and Conditions of Service at any time and in its sole discretion. Any changes or modifications to these Terms and Conditions of Service will be binding upon you once posted on the
TracFone Wireless website found at www.tracfone.com. If you do not agree with these Terms and Conditions of
Service, you may return your unused TRACFONE handset together with all accessories, package inserts and the original packaging, to your place of purchase for a full refund in accordance with the retailer’s return policy.
By purchasing or activating a TRACFONE or using any TRACFONE service (“Service”), customer (“You”) acknowledges and agrees to the following terms and conditions:
ACTIVATING AND USING YOUR TRACFONE. Before you can use your TRACFONE, you must activate it by calling
Customer Care at 1-800-867-7183 from a landline phone or by visiting the TRACFONE website at www.tracfone.com.
You must accept the TRACFONE telephone number assigned to your TRACFONE at the time of activation, however, you will acquire no proprietary interest in any number assigned to you. The wireless telecommunications networks used to transmit calls for the Service are owned and operated by various licensed commercial mobile radio service providers
(“Carriers”), not TracFone Wireless. Your TRACFONE can only be used through TracFone Wireless, and cannot be activated with any other wireless or cellular service. TracFone Wireless Services are provided at TracFone’s discretion.
Some functions and features referenced in the Manufacturer’s manual provided with your TRACFONE handset may not be available on your TRACFONE. TracFone Wireless may modify or cancel any service or take corrective action at any time without prior notice and for any reason, including but not limited to your violation of this agreement.
AIRTIME RATES. TRACFONE Prepaid Wireless Airtime is issued in minute/unit increments. (“Units” are the same as minutes.) Minutes/units are deducted from the TRACFONE in the following mannerall calls are charged at a rate of one (1) unit per minute. There is no additional charge for nationwide long distance or for international long distance to countries designated at www.tracfone.com.
TEXT MESSAGING. The rates to send or receive a text message to another person’s phone using your TRACFONE are disclosed on your TRACFONE package. If you do not want minutes/units deducted from our TRACFONE, then do not send a text message and/or do not open any incoming text messages.
TRACFONE service does not allow international text messages. Attempting to send international messages could result in service deactivation. Please note that TracFone Wireless does not generally participate in Premium SMS services or campaigns. Premium SMS refers to activities that usually involve sending a text message to a designated
“short code” or buying or attempting to buy SMS services from anyone other than TracFone. Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs.
You should not attempt to participate in Premium SMS campaigns, unless it is a TracFone Wireless authorized campaign. Any text message you send to a “short code” will in all likelihood not go through. Any charges you may
TERMS AND CONDITIONS OF SERVICE (Cont.)
incur as a result of any attempts to participate in Premium PSMS services or campaigns (not authorized by TracFone
Wireless) whether you incur charges as deductions from your TRACFONE handset or from your credit card, are not refundable. You may purchase from TracFone ring tones, graphics and certain information services and utilize multi-media services with certain TRACFONE models . See TracFone Data Services below.
INTERNATIONAL CALLING. You may now use your TRACFONE to make international calls to landlines (including some cellular phones in some countries) at no additional charge (See www.tracfone.com for available countries and details). The available countries are subject to change without prior notice. In order to place an international call, you will need to dial the international long distance access number 1-800-706-3839 and follow the instructions. From
Alaska, Hawaii and the U.S. Virgin Islands you will need to dial 305-938-5673 as the international long distance access number. Airtime deductions for international calls begin the moment the International Long Distance (“ILD”) access number is dialed and apply to dropped calls, misdialed numbers and busy destination numbers. When making international calls, you may experience connection failures more frequently than calls made within the United
States.. TracFone Wireless will not credit airtime minutes deducted for unsuccessful calls. You will not be able to make or receive calls on your TRACFONE when you are located outside of the United States, Puerto Rico or the U.S. Virgin
Islands. TracFone International Neighbors is a service that enables callers in Mexico and Canada to set up a local number to ring on a TracFone in the US. (Please call 1-800-867-7183 for details).
ADDING AIRTIME. Your TRACFONE will only operate when you have airtime minutes/units available on the TRACFONE handset. Add airtime by entering the PIN number (obtained from TRACFONE Prepaid Wireless Airtime cards or from a retailer cash register receipt) at the Redeem Airtime or Add Airtime menu on your phone, through 1-800-867-7183 or on the TRACFONE website at www.tracfone.com. You must add your TRACFONE Prepaid Wireless Airtime PIN number to your TRACFONE within one year from the date of purchase; otherwise the card/PIN expires and you will not be able to add those minutes to your TRACFONE; nor receive a refund for any unused minutes.
AIRTIME CARDS. Each TRACFONE Prepaid Wireless Airtime card comes with a number of minutes and a service period that begins to run from the day you add airtime to your TRACFONE.
For each TRACFONE Airtime card you purchase and add to your TRACFONE, you will receive the following:
CARD
60
90
120
MINUTES
60
90
120
SERVICE DAYS
90
90
90
OTHER
N/A
N/A
N/A
200
250
450
200
250
450
90
90
90
N/A
N/A
N/A
TERMS AND CONDITIONS OF SERVICE (Cont.)
CARD MINUTES SERVICE DAYS OTHER
One Year Service Card
One Year plus Double
Minute
Double Minute Prepaid
Plan Card
Double Minute Card
250 or 400
800
400
0
365
365
365
0
N/A
Double minutes for life of single TRACFONE after you purchase and add this card; not transferable to another TRACFONE even if phone is damaged, lost or stolen. The minutes that come with this card will not double.
Double minutes for life of single TRACFONE after you purchase and add this card; not transferable to another TRACFONE even if phone is damaged, lost or stolen. The minutes that come with this card will not double.
Double minutes for life of single TRACFONE after you purchase and add this card; not transferable to another TRACFONE even if phone is damaged, lost or stolen. The minutes that come with this card will not double.
Each additional card you add will further extend the Service End Date by the number of days specified on the card or cash register PIN Code receipt, without limitation. “Service End Date” is the last day of your service period. Airtime minutes added to your TRACFONE do not expire with active service and usage within a period of twelve (12) consecutive months.
Airtime minutes do not have any cash value. Promotional, bonus and other non-purchased airtime minutes will not double. The purchase of TRACFONE Prepaid Wireless airtime cards is non-refundable. TRACFONE Prepaid Wireless airtime cards, airtime rate plans, and card denominations are subject to change without prior notice.
AIRTIME PLANS. From time to time, TracFone Wireless may offer various plans. Currently, TracFone’s Value Plans which allows you to automatic purcharse certain airtime denominations on a regular monthly basis. The Value Plans are available by registering your TRACFONE and credit card at www.tracfone.com. All Airtime Plans are governed by these Terms and Conditions and the applicable AirtimePlan’s Terms and Conditions which are also available at
www.tracfone.com.
TracFone Wireless currently offers the following Value Plans:
• 50 Minute Value Plan
• 100 Minute Value Plan
• 150 Minute Value Plan
• Family Value Plan
• TracFone Service Protection
• 50 Minute Bundle
• 100 Minute Bundle
TracFone Wireless may modify the Value Plans at any time. In the event of any modification that increases the charges associated with your Value Plan, you will receive 30 days notice prior to being charged the new rate. Value Plans may not be combined with any other discount or promotion.
TERMS AND CONDITIONS OF SERVICE (Cont.)
AIRTIME ON DEMAND. The Airtime on Demand feature available on particular TRACFONE handsets allows you to buy
Airtime directly from your TRACFONE by registering your phone and credit card at www.tracfone.com. Airtime on
Demand purchases are governed by these Terms and Conditions.
SERVICE END DATE, DUE DATE OR SERVICE DAYS REMAINING. If you do not purchase and add airtime prior to the
Service End Date or Due Date or before your Service Days left run out your TRACFONE Service will be deactivated on the Service End Date or Due Date and you will lose your TRACFONE phone number, even if you have minutes remaining. To prevent this from occurring, please keep your TRACFONE Service active by purchasing and adding one or more airtime cards before the Service End Date, Due Date or when no Service Days are left. Notwithstanding the Service End Date, Due
Date, or Service Days left, as may be displayed on your TRACFONE, TracFone Wireless reserves the right to discontinue service and deactivate any TRACFONE handset for which there is no voice, text or Data Services usage for a period of twelve (12) consecutive months. If your Service is deactivated, your TRACFONE can be reactivated by purchasing and adding any TRACFONE Prepaid Wireless Airtime card. However, once reactivated, your TRACFONE will be assigned a new phone number. Airtime which remained at the time of deactivation will remain on your
TRACFONE if it is reactivated within 60 days from the deactivation date. However, airtime which remained at the time of deactivation will be lost if your TRACFONE Service remains deactivated longer than 60 days.
AIRTIME USAGE. Airtime minutes will be deducted for all time during which your TRACFONE is connected to, or using, the wireless system of any Carrier. Use of a wireless system typically begins when you press the “send”, “call” or other button to initiate or answer a call and does not end until you press the “end” button or the call is otherwise terminated. Airtime minutes are deducted for all incoming and outgoing calls, including calls to toll free numbers,
411, 611, Customer Care, and to access your voice mail.Airtime minutes are deducted for all text messages sent and all incoming text messages which are opened. Airtime minutes are not deducted for calls to 911. For outbound calls, you may be charged airtime for incomplete and/or busy-no answer calls. Airtime minutes are deducted in full unit increments; partial minutes are rounded up to the next minute. Airtime minutes will also be deducted for use of other services such as text messaging and accessing the TracFone Wireless Mobile Web (“WAP”). No credit is given for dropped calls. Your phone provides 10 set up airtime minutes which may be used for test calls at TRACFONE’s discretion.
EMERGENCY CALLS. If you are in an area where your TRACFONE is searching for a wireless signal or there is no wireless signal or wireless service, it is highly probable that a call to 911 will not go through. Do not rely solely on your TRACFONE in an emergency situation. In an emergency, locate the nearest landline phone and call for help.
UNAUTHORIZED USAGE; TAMPERING. The TRACFONE handset is sold exclusively for use by you, the end consumer, with the TRACFONE prepaid wireless Service available solely in the United States, Puerto Rico and the U.S. Virgin Islands.
Any other use of your TRACFONE handset, including without limitation, any resale, unlocking and/or reflashing of the handset is unauthorized and constitutes a violation of your agreement with TracFone Wireless. You agree not to unlock, reflash, tamper with or alter your TRACFONE or its software, enter unauthorized PIN numbers, engage in any other unauthorized or illegal use of your TRACFONE or the Service, or assist others in such acts, or to sell and/or export TRACFONE handsets outside of the United States. These acts violate TRACFONE’s rights and state and federal laws. Improper, illegal or unauthorized use of your TRACFONE is a violation of this agreement and may result
TERMS AND CONDITIONS OF SERVICE (Cont.)
in immediate discontinuance of Services and legal action. TRACFONE will prosecute violators to the full extent of the law. You agree that any violation of this agreement through your improper, illegal or unauthorized use or sale of your
TRACFONE shall entitle TracFone Wireless to recover liquidated damages from you in an amount of not less than
$5,000 per TRACFONE handset purchased, sold, acquired or used in violation of this agreement.
Some TRACFONE handsets have SIM cards. If your TRACFONE has a SIM card, then you agree to safeguard your SIM card and not to allow any unauthorized person to use your SIM card. You agree not to, and not to allow any other person to, directly or indirectly alter, bypass, copy, deactivate, remove, reverse-engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of, your SIM card. The Carriers, TracFone
Wireless, or its service providers, may, from time to time, remotely update or change the encoded information on your
SIM card. Your TRACFONE is restricted from operating when you are located anywhere outside of the United States,
Puerto Rico or the U.S. Virgin Islands, including offshore or in international waters. Any such calls are considered unauthorized usage by TracFone for which your Service will be immediately suspended. In the event of suspension for this or any other unauthorized usage, you will not be entitled to receive any refunds for your handset or unused airtime.
COVERAGE MAPS. You will find coverage maps on our website, www.tracfone.com. These maps are for general informational purposes only. However, TracFone does not guarantee coverage or service availability. Even within a coverage area, factors such as terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes, technical limitations, and your equipment may interfere with actual service, quality and availability. Thus, it is possible your phone will roam even in the area depicted as your home calling area. Actual coverage and service areas may vary from the maps and may change without notice.
ROAMING. “Roaming” occurs when a subscriber of one wireless service provider uses the facilities of another wireless service provider. Roaming most often occurs when you make and receive calls outside the home calling area. When your
TRACFONE is roaming, an indicator light on your handset may display the word “Roam” or “RM” on the screen while the phone is not in use. There are no additional charges for roaming calls for the TRACFONE you purchased with these
Terms and Conditions of Service. Availability, quality of coverage and Services while roaming are not guaranteed.
LIMITATIONS OF SERVICE AND USE OF EQUIPMENT. Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. Further, Service may be temporarily refused, limited, interrupted or curtailed due to system capacity limitations, technology migration or limitations imposed by the Carrier, or because of equipment modifications, upgrades, repairs or relocations or other similar activities necessary or proper for the operation or improvement of the Carrier’s radio telephone system. At any time, TracFone Wireless reserves the right to substitute and/or replace any TracFone equipment (including handsets) with other TracFone equipment including handsets of comparable quality. Some functions and features referenced in the Manufacturer’s manual for a particular TRACFONE handset may not be available on your TRACFONE. TracFone
Wireless does not warrant or guarantee availability of network or of any Services at any specific time or geographic location or that the Services will be provided without interruption. Neither TracFone Wireless, nor any Carrier, shall have any liability for Service failures, outages or limitations of Service. Because of the risk of being struck by lightning, you should not use your TRACFONE outside during a lightning storm. You should also unplug the TRACFONE power cord and charger to avoid electrical shock and/or fire during a lightning storm.
TERMS AND CONDITIONS OF SERVICE (Cont.)
WARRANTY. A new TRACFONE is covered by the handset manufacturer’s one year limited warranty. A reconditioned
TRACFONE handset also has a one year warranty provided by TracFone Wireless and all TRACFONE accessories have a 90-day warranty against defects in materials and workmanship under normal use by the purchaser. You may obtain warranty service directly from TracFone Wireless.
How to obtain Warranty Service. To obtain warranty service from TracFone Wireless on a new or reconditioned phone or TRACFONE accessories, please contact Technical Support at 1-800-867-7183. If your problem cannot be remedied over the phone, our TRACFONE technicians will provide you with a Return Authorization Number, which you will use to send your phone or accessories to the designated TRACFONE service center for repair or replacement, at
TracFone Wireless option.
Exclusions and Conditions. This limited warranty does not cover damage or failure caused by abuse or misuse of the phone or TRACFONE accessories. TracFone Wireless does not provide refunds. All applicable implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty, unless otherwise provided by law. Your limited warranty excludes all incidental or consequential damages, unless otherwise provided by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
TRACFONE DATA SERVICES. With certain TRACFONE phone models, you can download ring tones, graphics, access information services such as news, weather and sports (“Information Services”) and utilize multi-media services
(“MMS”) (ringtones, graphics, Information Services and MMS are collectively referred to as “Data Services”) through
TracFone Wireless Mobile Web (“WAP”). Data Services are additional Services offered by TracFone Wireless, and there is an additional charge or debit of minutes/units for use of such Services.
Access/Purchase Data Services. In order to purchase, download or access TracFone Wireless Data Services, your
TRACFONE must have active service and sufficient available airtime (minutes). Your TRACFONE will not let you open the WAP browser without an airtime balance of at least 10 minutes. Each time you access the TracFone Wireless WAP with your TRACFONE’s browser, 0.5 units per minute will be deducted from your TRACFONE (“Access Charges”).
Access Charges are deducted in full minute increments. WAP access of less than 60 seconds is rounded up to the next full minute. Access Charges begin when your TRACFONE makes a data connection. This should occur shortly after you open your browser, send or receive a multi-media message (e.g., a picture), initiate a content download, view subscribed Information Services or if WAP access is initiated for any other purpose. Access Charges end when the data connection terminates. This should occur shortly after you close your browser, successfully receive or send a multi-media message (e.g., a picture), after a successful content download or after any other closure of a WAP session. The WAP access duration and the related Access Charges are NOT determined from the exact moment you press a button on your TRACFONE to open or close the browser. In addition to the Access Charges, there will be an additional one-time charge for any content you select to download (“Content Charge”) and if you subscribe to an
Information Services (“Subscription Charge”). The Content Charges and Subscription Charges vary depending on the type of content and/or subscription. You will be advised of the Content Charges and/or Subscription Charges prior to finalizing your purchase.
TERMS AND CONDITIONS OF SERVICE (Cont.)
The Data Services you purchase and download may only be used or viewed on the TRACFONE for which they were purchased and cannot be transferred to any other device, including a new or replacement TRACFONE. Data Services are non-refundable and non-transferable.
Purchase Options for Data Services: You may purchase Data Services either through your TracFone’s WAP browser or through the Internet (with a personal computer) at www.tracfone.com. When you purchase Data Services from the
Internet at www.tracfone.com, the Content Charge will be shown in both U.S. Dollars and in minutes/units. You will have the opportunity to select one of two payment options: (1) using a credit card to pay the purchase price shown, or (2) a direct deduction of minutes from your TRACFONE. The number of minutes to be charged is based on the last airtime card added to your TRACFONE. See Purchasing Data Services With Airtime Minutes below.
How to purchase from the Internet (www.tracfone.com): Go to “Ringtones and More” at www.tracfone.com and enter your TRACFONE’s serial number (ESN /IMEI). This will take you to the TracFone Wireless Data Services content catalog where you can browse, sample and purchase ringtones and/or graphics. After you find a title, and select
“Buy”, you will then be presented with the two purchase options described above.
How to purchase through your TRACFONE’s WAP browser: Select “BROWSER” on your TRACFONE. Then select “Start
Browser” and you will be presented with a menu. When you use your TRACFONE’s WAP browser to purchase Data
Services, only the unit charge purchase option is available. Credit card payments are not available when purchasing through your TRACFONE. Note: Ringtones can only be sampled at www.tracfone.com.
Purchasing Data Services With Airtime Minutes: The charges for Data Services purchases are determined by the last airtime card added to your TRACFONE. The chart below details the number of minutes you will be charged for each dollar you spend for the Data Services you purchase. Your TRACFONE will be assigned the appropriate dollar-tominute conversion factor each time an airtime card is added to your TRACFONE. The charges for Data Services in U.S.
Dollars and/or minutes and the dollar-to-minute conversion factor(s) are subject to change without prior notice.
TERMS AND CONDITIONS OF SERVICE (Cont.)
TRACFONE WIRELESS DOLLAR-TO-MINUTE CONVERSION FACTORS FOR DATA SERVICES
If the last airtime card you added to your TRACFONE was:
You will have this number of minutes deducted per dollar you spend on Data Services:
Regular Airtime Cards
30, 40 or 60 minute cards 3.00
90 minute card
100 or 120 minute cards
200, 250 or 400 minute cards
450 minute card
Other Regular Airtime cards, not Listed Above
Annual Plan and Double Minute Prepaid Plan Cards
3.60
4.00
5.00
5.62
3.00
150 minute Annual Plan Card
250 minute Annual Plan Card
400 minute Annual Plan Card
800 minute Annual Plan Card
Double Minute Card without minutes
300 minute Double Minute Annual Prepaid Plan Card
400 minute Double Minute Annual Prepaid Plan Card
800 minute Double Minute Annual Prepaid Plan Card
Regular Airtime Cards Added to a TRACFONE with active Double Minute Benefit
30, 40 or 60 minute cards with Double Minutes
90 minute card with Double Minutes
100 or 120 minute cards with Double Minutes
200, 250 or 400 minute cards with Double Minutes
450 minute card with Double Minutes
Other Double Minutes Airtime cards, not Listed Above
1.66
2.50
4.00
5.71
N/A
2.30
3.07
6.14
6.00
7.20
8.00
10.00
11.24
6.00
TERMS AND CONDITIONS OF SERVICE (Cont.)
Subscription to Information Services. TracFone Wireless offers two options for subscription-based Information
Services (news, weather and sports): (1) a one-day (24 hour) subscription or (2) a 30-day subscription. A subscription for Information Services allows you to view the various Information Services during the duration of the subscription.
For example, a 30-day subscription allows access to news, weather and sports at any time during the 30-day period.
In addition to the initial Subscription Charge to purchase the one-day or 30-day subscription, you will also incur
Access Charges whenever you open your TRACFONE’s WAP browser to access/view the Information Services. The
Access Charge is 0.5 minutes/units per minute. Subscriptions to Information Services can only be purchased directly from your TRACFONE. Subscriptions to Information Services are only accessible on the TRACFONE on which they were purchased and cannot be transferred to any other device, including a new or replacement TRACFONE. Information
Services are non-refundable and non-transferable. Your TRACFONE Service must remain active to access your subscription to Information Service. If your TRACFONE service expires, your subscription to Information Services will be terminated. Your Information Services subscription will not be reinstated, even if your TRACFONE is reactivated during the original subscription period. There is no pro-rated refund of Subscription Charges as a result of deactivation or expiration of service.
Charges for MMS (e.g., picture messaging). You will be charged 1.0 unit to send or receive a multi-media message
(the “MMS Charge”). In addition to the 1.0 unit MMS Charge, there will also be an additional WAP Access Charge of
0.5 units per minute for the time it takes to send or receive the multi-media message. The total WAP Access Charge will vary depending on the size of the multi-media message being sent or received.
Additional Access Charges for Data Services. In addition to the Content Charges, Subscription Charges and MMS
Charges, and regardless of the payment option you use, there is always an additional Access Charge of 0.5 units per minute associated with downloading content, accessing/viewing Information Services or utilizing MMS. Total Access
Charges will vary depending on the size of the content and the actual time it takes to download the content, access/view the Information Service or utilize MMS.
Modifications, Interruptions, or Discontinuation of Data Service. TracFone Wireless does not guarantee the availability of Data Services at any time and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel
Data Services, or portions thereof, without notice. Data Services are not available in analog service areas. TracFone
Wireless is not responsible and will not be liable for any modifications, interruptions or discontinuation of the Data
Services or for any failure in receipt of the purchased Data Services. If the Data Services, or any part thereof, for which you subscribe, are modified, interrupted, discontinued or canceled, TracFone Wireless will NOT refund/reimburse you for any remaining used or unused subscription time. If you cancel, or attempt to cancel a Data Service download, a subscription purchase or a multi-media message in progress, or if this process is otherwise interrupted through no action on your part, you may nevertheless be charged in accordance with the terms and conditions set forth herein.
Non-Rated Content. TracFone Wireless strives to present and offer only generally acceptable content. However, it is impossible to proof all content, titles and news articles for appropriate content. TracFone Wireless content is NOT rated and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. You agree not to hold TracFone Wireless liable for any offensive or objectionable content.
TERMS AND CONDITIONS OF SERVICE (Cont.)
Additional Information. For more information on Data Services, please consult the Data Services Quick Guide.
Additional information can also be found at www.tracfone.com.
LIMITATION OF LIABILITY. TracFone Wireless will not be liable to you for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind, including lost profits (regardless of whether it has been notified such loss may occur) by reason of any act or omission in its provision of equipment and Services. TracFone Wireless will not be liable for any act or omission of any other company furnishing a part of our Services or any equipment or for any damages that result from any Service or equipment provided by or manufactured by third parties.
INDEMINIFICATION. You agree to indemnify and hold harmless TracFone Wireless from any and all liabilities, penalties, claims, causes of action, and demands brought by third parties (including the costs, expenses, and attorneys’ fees on account thereof resulting from your use of a TRACFONE and TRACFONE Services, whether based in contract or tort
(including strict liability) and regardless of the form of action.
BINDING ARBITRATION. PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE
HAVE. IT PROVIDES FOR RESOLUTION OF ALL DISPUTES AND CLAIMS (INCLUDING ONES THAT ALREADY ARE THE
SUBJECT OF LITIGATION) THROUGH ARBITRATION INSTEAD OF SUING IN COURT IN THE EVENT THE PARTIES ARE
UNABLE TO RESOLVE A DISPUTE OR CLAIM. ARBITRATION IS BINDING AND SUBJECT TO ONLY A VERY LIMITED
REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF TRACFONE WIRELESS’
AGREEMENT WITH YOU. This provision is intended to encompass all disputes or claims arising out of your relationship with TracFone Wireless, arising out of or relating to the Service or any equipment used in connection with the
Service (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory). References to you and TracFone Wireless include our respective subsidiaries, affiliates, predecessors in interest, successors, and assigns. All claims will be resolved by binding arbitration where permitted by law. You must first present any claim or dispute to TracFone Wireless by contacting Customer Care to allow an opportunity to resolve the dispute prior to initiating an arbitration. The arbitration of any dispute or claim shall be conducted in accordance with the American
Arbitration Association (“AAA”) under the Commercial Dispute Resolution Procedures and the Supplementary
Procedures for Consumer Related Disputes (collectively, “AAA Rules”), as modified by this agreement. The AAA Rules are available online at www.adr.org, or by calling the AAA at 1-800-778-7870. You and TracFone Wireless agree that use of the Service evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. All issues are for the arbitrator to decide, including the scope of this arbitration clause, but the arbitrator is bound by the terms of this agreement. You and TracFone Wireless agree that any arbitration will be conducted on an individual basis and not on a consolidated, class wide or representative basis. Further, you agree that the arbitrator may not consolidate proceedings or more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding, and that if this specific provision is found to be unenforceable, then this entire arbitration clause shall be null and void. All fees and expenses of an arbitration will be divided between you and TracFone Wireless in accordance with the WIA Rules, and each party will bear the expenses of its own counsel, experts, witnesses, and preparation and presentation of evidence. If for any reason this arbitration provision is deemed inapplicable or invalid, or to the extent this arbitration provision allows for litigation of disputes in court, you waive to the fullest extent permitted by law, (i) any right to pursue any claims on a class or consolidated basis or in a representative
TERMS AND CONDITIONS OF SERVICE (Cont.)
capacity, (ii) the right to a trial by jury and (iii) any claims for punitive or exemplary damages. Unless TracFone
Wireless and you agree otherwise, the location of any arbitration shall be Miami, Florida. Except where prohibited by law, TracFone Wireless and you agree that no arbitrator has the authority to award punitive damages or any other damages not measured by the prevailing party’s actual damages. You shall not disclose the existence, contents, or results of any arbitration. Judgment on the award rendered may be entered into any court having jurisdiction thereof.
PRIVACY POLICY. To view the TracFone Wireless Privacy Policy refer to the TracFone Wireless website found at
www.tracfone.com.
IMPORTANT SAFETY AND LEGAL INFORMATION
FOR YOUR SAFETY
Important Information. This section outlines the safety precautions associated with using your phone. These safety precautions should be followed to safely use your phone.
HEALTH AND SAFETY INFORMATION
Exposure to Radio Frequency (RF) Signals
Certification Information (SAR)
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government.
These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy.
The exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific
Absorption Rate (SAR). The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements.
SAR tests are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a new model phone is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC. Tests for each model phone are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC. For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The FCC has granted an
Equipment Authorization for this mobile phone with all reported SAR levels evaluated as in compliance with the FCC
RF exposure guidelines. The maximum SAR values for this model phone as reported to the FCC are:
Head: 0.994 W/kg, Body-worn: 0.897 W/kg.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
SAR information on this and other model phones can be viewed on-line at http:// www.fcc.gov/oet/ea. To find information that pertains to a particular model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone.
Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional product specific SAR information can also be obtained at www.fcc.gov/cgb/sar.
Samsung Mobile Products and Recycling
Samsung cares for the environment and encourages its customers to recycle Samsung mobile phones and genuine
Samsung accessories. Go to: https://fun.samsungmobileusa.com/recycling/index.jsp for more information.
UL Certified Travel Adapter
The Travel Adapter for this phone has met applicable UL safety requirements. Please adhere to the following safety instructions per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS.
FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF THE PROPER
CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTATED IN A
VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION.
CONSUMER INFORMATION ON WIRELESS PHONES
The U.S. Food and Drug Administration (FDA) has published a series of Questions and Answers for consumers relating to radio frequency (RF) exposure from wireless phones. The FDA publication includes the following information:
1. What kinds of phones are the subject of this update?
The term wireless phone refers here to hand-held wireless phones with built-in antennas, often called “cell,”
“mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radio frequency energy (RF) because of the short distance between the phone and the user's head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures well within the FCC’s compliance limits.
2. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are associated with using wireless phones.
There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode.
Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.
3. What is FDA’s role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type emitted by wireless phones; Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and
• Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:
National Institute for Occupational Safety and Health
Environmental Protection Agency
Federal Communications Commission
Occupational Safety and Health Administration
National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document.
3. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radio frequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals.
However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results of such studies mean for human health.
Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phones RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years.
4. What research is needed to decide whether RF exposure from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but ten or more years' follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they do - may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
5. What is FDA doing to find out more about the possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radio frequency energy (RF). FDA has been a leading participant in the World Health Organization international
Electromagnetic Fields (EMF) Project since its inception in 1996.
An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues.
FDA and Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and
Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.
6. What steps can I take to reduce my exposure to radio frequency energy from my wireless phone?
If there is a risk from these products - and at this point we do not know that there is - it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radio frequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the
RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use.
7. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.
8. Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?
Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body.
Either configuration should result in compliance with the safety limit.
9. Do wireless phone accessories that claim to shield the head from RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike "handfree" kits, these so-called "shields" may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal trade Commission
(FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.
10. What about wireless phone interference with medical equipment?
Radio frequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the
Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers
(IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a compatible phone and a compatible hearing aid at the same time.
This standard was approved by the IEEE in 2000.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. Additional information on the safety of RF exposures from various sources can be obtained from the following organizations (Updated 12/1/2006):
FCC RF Safety Program: http://www.fcc.gov/oet/rfsafety/
Environmental Protection Agency (EPA): http://www.epa.gov/radiation/
Occupational Safety and Health Administration (OSHA): http://www.osha.gov/SLTC/radiofrequencyradiation/index.html
National Institute for Occupational Safety and Health (NIOSH): http://www.cdc.gov/niosh/homepage.html
World Health Organization (WHO): http://www.who.int/peh-emf/
International Commission on Non-Ionizing Radiation Protection: http://www.icnirp.de
National Radiation Protection Board (UK): http://www.hpa.org.uk/radiation
US Food and Drug Administration: http://www.fda.gov/cellphones
ROAD SAFETY
Your wireless phone gives you the powerful ability to communicate by voice, almost anywhere, anytime. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When driving a car, driving is your first responsibility. When using your wireless phone behind the wheel of a car, practice good common sense and remember the following tips:
1. Get to know your wireless phone and its features, such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
2. When available, use a hands-free device. If possible, add an additional layer of convenience and safety to your wireless phone with one of the many hands free accessories available today.
3. Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voice mail answer it for you.
4. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.
5. Do not take notes or look up phone numbers while driving. Jotting down a "to do" list or flipping through your address book takes attention away from your primary responsibility, driving safely.
6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.
8. Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
9. Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want thers to do for you.
10. Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency number.
“The wireless industry reminds you to use your phone safely when driving.”
For more information, please call 1-888-901-SAFE, or visit our web-site www.ctia.org.
Important!: If you are using a handset other than a standard numeric keypad, please call 1-888-901-7233.
Provided by the Cellular Telecommunications & Internet Association.
RESPONSIBLE LISTENING
Caution!: Avoid potential hearing loss.
Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss. This includes the use of headphones (including headsets, earbuds, and Bluetooth or other wireless devices).
Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and potential hearing problem varies. Additionally, the amount of sound produced by a portable audio device varies depending on the nature of the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings and equipment.
You should follow some commonsense recommendations when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, you noise-cancelling headphones to block out background environmental noise. By blocking background environment noise, noise cancelling headphones should allow you to hear the music at lower olumes than when using earbuds.
• Limit the amount of time you listen. As the volume increases, less time is required before you hearing could be affected.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300 Reston, VA 20190
Voice: (800) 222-2336 Email: [email protected] Internet: http://www.audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320
Voice: (301) 496-7243 Email: [email protected] Internet: http://www.cdc.gov/niosh/topics/noise/default.html
National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg., 200 Independence Ave., SW, Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4647) Internet: http://www.cdc.gov/niosh/topics/noise/default.html
OPERATING ENVIRONMENT
Remember to follow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the phone or any accessory to another device, read its user's guide for detailed safety instructions. Do not connect incompatible products.
As with other mobile radio transmitting equipment, users are advised that for the satisfactory operation of the equipment and for the safety of personnel, it is recommended that the equipment should only be used in the normal operating position (held to your ear with the antenna pointing over your shoulder if you are using an external antenna).
USING YOUR PHONE NEAR OTHER ELECTRONIC DEVICES
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Consult the manufacturer to discuss alternatives.
Implantable Medical Devices
A minimum separation of six (6) inches should be maintained between a handheld wireless phone and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
Persons who have such devices:
• Should ALWAYS keep the phone more than six (6) inches from their implantable medical device when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the implantable medical device to minimize the potential for interference;
• Should turn the phone OFF immediately if there is any reason to suspect that interference is taking place.
• Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless phone with such a device, consult your health care provider.
For more information see: http://www.fcc.gov/oet/rfsafety/rf-faqs.html
Hearing Aid Compatibility with Mobile Phones
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may wish to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your phone off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Switch your phone off in any facility where posted notices require you to do so.
POTENTIALLY EXPLOSIVE ENVIRONMENTS
Switch your phone off when in any area with a potentially explosive atmosphere and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Users are advised to switch the phone off while at a refueling point (service station). Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always clearly marked. They include below deck on
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.
EMERGENCY CALLS
This phone, like any wireless phone, operates using radio signals, wireless and landline networks as well as userprogrammed functions, which cannot guarantee connection in all conditions. Therefore, you should never rely solely on any wireless phone for essential communications (medical emergencies, for example).
Remember, to make or receive any calls the phone must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless phone networks or when certain network services and/or phone features are in use. Check with local service providers.
To make an emergency call:
1. If the phone is not on, switch it on.
2. Key in the emergency number for your present location (for example, 911 or other official emergency number).
Emergency numbers vary by location.
3. Press the SEND key.
If certain features are in use (call barring, for example), you may first need to deactivate those features before you can make an emergency call. Consult this document and your local cellular service provider.
When making an emergency call, remember to give all the necessary information as accurately as possible.
Remember that your phone may be the only means of communication at the scene of an accident; do not cut off the call until given permission to do so.
Restricting Children's access to your Phone
Your phone is not a toy. Children should not be allowed to play with it because they could hurt themselves and others, damage the phone or make calls that increase your phone bill.
FCC HEARING-AID COMPATIBILITY (HAC) REGULATIONS FOR WIRELESS DEVICES
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities.
While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guaranteed. Results will vary depending on the user’s hearing device and hearing loss.
If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully.
Trying out the phone with your hearing device is the best way to evaluate if for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. T4 is the better/higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use.
A sum of 6 is considered for best use.
M3 + M2 = 5 T3 + T2 = 5
In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This is synonymous for T ratings. This should provide the hearing aid user with
“normal usage” while using their hearing aid with the particular wireless phone. “Normal usage” in this context is defined as a signal quality that is acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark.
The M and T marks are recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and
UT marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard.
Restricting Children's access to your Phone
Your phone is not a toy. Children should not be allowed to play with it because they could hurt themselves and others, damage the phone or make calls that increase your phone bill.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
FCC NOTICE AND CAUTIONS
FCC Notice
The phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association, One Batterymarch
Park, Quincy, MA 02269, Attn: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas and chargers.
The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending or sitting on it.
OTHER IMPORTANT SAFETY INFORMATION
• Only qualified personnel should service the phone or install the phone in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device.
• Check regularly that all wireless phone equipment in your vehicle is mounted and operating properly.
• Do not store or carry flammable liquids, gases or explosive materials in the same compartment as the phone, its parts or accessories.
• For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not place objects, including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area. If wireless equipment is improperly installed and the air bag inflates, serious injury could result.
• Switch your phone off before boarding an aircraft. The use of wireless phone in aircraft is illegal and may be dangerous to the aircraft's operation.
• Failure to observe these instructions may lead to the suspension or denial of telephone services to the offender, or legal action, or both.
PRODUCT PERFORMANCE
Getting the Most Out of Your Signal Reception
The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you're inside a building, being near a window may give you better reception.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
Understanding the Power Save Feature
If your phone is unable to find a signal after searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability or you can check it yourself by pressing any key.
Anytime the Power Save feature is activated, a message displays on the screen. When a signal is found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's turned on, it receives and transmits radio frequency
(RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.
Maintaining Your Phone's Peak Performance
For the best care of your phone, only authorized personnel should service your phone and accessories. Faulty service may void the warranty. There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
• If your phone is equipped with an external antenna, hold the phone with the antenna raised, fully-extended and over your shoulder.
• Do not hold, bend or twist the phone's antenna, if applicable.
• Do not use the phone if the antenna is damaged.
• If your phone is equipped with an internal antenna, obstructing the internal antenna could inhibit call performance.
• Speak directly into the phone's receiver.
• Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it is inoperable, call Customer Care for service.
AVAILABILITY OF VARIOUS FEATURES/RING TONES
Many services and features are network dependent and may require additional subscription and/or usage charges.
Not all features are available for purchase or use in all areas. Downloadable Ring Tones may be available at an additional cost. Other conditions and restrictions may apply. See your service provider for additional information.
BATTERY STANDBY AND TALK TIME
Standby and talk times will vary depending on phone usage patterns and conditions. Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other application usage patterns.
BATTERY PRECAUTIONS
• Avoid dropping the cell phone. Dropping it, especially on a hard surface, can potentially cause damage to the phone and battery. If you suspect damage to the phone or battery, take it to a service center for inspection.
• Never use any charger or battery that is damaged in any way.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
• Do not modify or remanufacture the battery as this could result in serious safety hazards.
• If you use the phone near the network's base station, it uses less power; talk and standby time are greatly affected by the signal strength on the cellular network and the parameters set by the network operator.
• Follow battery usage, storage and charging guidelines found in the user’s guide.
• Battery charging time depends on the remaining battery charge and the type of battery and charger used. The battery can be charged and discharged hundreds of times, but it will gradually wear out. When the operation time
(talk time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
• If left unused, a fully charged battery will discharge itself over time.
• Use only Samsung-approved batteries and recharge your battery only with Samsung-approved chargers. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected to a charger for more than a week, since overcharging may shorten its life.
• Do not use incompatible cell phone batteries and chargers. Some Web sites and second-hand dealers, not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier recommended products and accessories. If unsure about whether a replacement battery or charger is compatible, contact the manufacturer of the battery or charger.
• Misuse or use of incompatible phones, batteries, and charging devices could result in damage to the equipment and a possible risk of fire, explosion, leakage, or other serious hazard.
• Extreme temperatures will affect the charging capacity of your battery: it may require cooling or warming first.
• Do not leave the battery in hot or cold places, such as in a car in summer or winter conditions, as you will reduce the capacity and lifetime of the battery. Always try to keep the battery at room temperature. A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Li-ion batteries are particularly affected by temperatures below 0˚C (32˚F).
• Do not place the phone in areas that may get very hot, such as on or near a cooking surface, cooking appliance, iron, or radiator.
• Do not get your phone or battery wet. Even though they will dry and appear to operate normally, the circuitry could slowly corrode and pose a safety hazard.
• Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen) causes a direct connection between the + and - terminals of the battery (metal strips on the battery), for example when you carry a spare battery in a pocket or bag. Short-circuiting the terminals may damage the battery or the object causing the short-circuiting.
• Do not permit a battery out of the phone to come in contact with metal objects, such as coins, keys or jewelry.
• Do not crush, puncture or put a high degree of pressure on the battery as this can cause an internal shortcircuit, resulting in overheating.
• Dispose of used batteries in accordance with local regulations. In some areas, the disposal of batteries in household or business trash may be prohibited. For safe disposal options for Li-Ion batteries, contact your nearest
Samsung authorized service center. Always recycle. Do not dispose of batteries in a fire.
IMPORTANT SAFETY AND LEGAL INFORMATION (Cont.)
CARE AND MAINTENANCE
Your phone is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and liquids contain minerals that will corrode electronic circuits.
• Do not use the phone with a wet hand. Doing so may cause an electric shock to you or damage to the phone.
• Do not use or store the phone in dusty, dirty areas, as its moving parts may be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When the phone warms up to its normal operating temperature, moisture can form inside the phone, which may damage the phone's electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents or strong detergents to clean the phone. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution.
• Do not paint the phone. Paint can clog the device's moving parts and prevent proper operation.
• Do not put the phone in or on heating devices, such as a microwave oven, a stove or a radiator. The phone may explode when overheated.
• If your phone is equipped with an external antenna, use only the supplied or an approved replacement antenna.
Unauthorized antennas or modified accessories may damage the phone and violate regulations governing radio devices.
• If the phone, battery, charger or any accessory is not working properly, take it to your nearest qualified service facility. The personnel there will assist you, and if necessary, arrange for service.
The Bluetooth ® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B
Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
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