GAT ACE 7000 - Installation and Operation, EN

GAT ACE 7000 - Installation and Operation, EN
GAT ACE 7000
Middleware for Access Control by GANTNER Electronic GmbH
Installation, Configuration, Operation
Document Version 1.3
Software Version 1.3
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
1
GAT ACE 7000
 Copyright 2017 by GANTNER Electronic GmbH, Schruns (Austria).
Operating instructions, manuals and software are protected by copyright. All rights are reserved. Copying, duplication, translation,
installation in any electronic medium or machine-readable form in whole or in part is prohibited. The sole exception is represented
by creation of a back-up copy of software for own use as a safeguard, so far as this is technically possible and recommended by us.
Any infringement will render the party committing such infringement liable to compensation payment.
Liability
Any claims against the manufacturer based on the hardware or software products described in this manual shall depend exclusively
on the conditions of the guarantee. Any further-reaching claims are excluded, and in particular, the manufacturer accepts no liability
for the completeness or accuracy of the contents of this manual. The right is reserved to make alterations, and alterations may be
made at any time without prior notice being given.
Trademarks
Attention is drawn at this point to markings and registered trademarks used in this manual. All product and company names, which
are mentioned in this manual, are only used for identification and explanation purposes. Some of these names may be trademarks
or registered trademarks of the corresponding company.
Contact
The contact information for questions regarding this product or for general enquiries is listed below:
Contact address of manufacturer:
GANTNER Electronic GmbH
Montafonerstrasse 8
6780 Schruns, Austria
Phone:
+43 5556 73784 - 0
Fax:
+43 5556 73784 - 8000
Email:
info@gantner.com
Website: www.gantner.com
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
3
GAT ACE 7000
General Warning and Safety Instructions
Dear Customer,
We congratulate you on selecting a product (appliance or software) from GANTNER Electronic GmbH. Our aim is to ensure our
product operates with safety and to your complete satisfaction. To achieve this aim, please take this opportunity to familiarize
yourself with the following guidelines:
1. The installation, commissioning, operation, and maintenance of the product must be carried out in accordance with the technical
conditions of operation as described in the corresponding product documentation.
2. Before installing, commissioning, operating, or maintaining the product, it is essential to read the corresponding chapter of this
manual and observe the instructions and information therein.
3. If there are some points that are not entirely clear, please do not take a chance. All queries can be clarified by your GANTNER
representative or by ringing the GANTNER support hotline.
4. Where not otherwise specifically documented, the appropriate installation, commissioning, operation and maintenance of the
product is the customer’s responsibility.
5. Directly on receipt of the goods, inspect both the packaging and the product itself for any signs of damage. In addition, check
that the delivery is complete and includes all accessories, documentation, auxiliary devices, etc.
6. If the packaging or product has been damaged in transport, or should you suspect that it may have a fault, the product must not
be put into service. Contact your GANTNER representative who will resolve the problem as quickly as possible.
7. The installation, commissioning, and servicing of our products must be performed by suitably trained personnel. In particular,
electrical connections must only be made by correspondingly qualified specialists. Always observe the relevant installation
regulations in accordance with the national Electrical Engineers Association (e.g., ÖVE [Austrian], VDE [Germany]).
8. Where not otherwise stated, installation and maintenance work on our products must be carried out when disconnected from
the power supply. This applies in particular to appliances that are normally supplied by low-voltage current.
9. It is prohibited to alter the products or remove protective shields and covers.
10. Do not attempt to repair a product after a defect, failure, or damage is detected. In addition, do not put the product back into
operation. In such cases, it is essential to contact your GANTNER representative or the GANTNER support hotline.
11. GANTNER Electronic GmbH accepts no responsibility for any injuries or damage caused as a result of improper use.
12. Although care is taken and we are continuously aiming for improvement, we cannot completely exclude the possibility of errors
appearing in our documentation. GANTNER Electronic GmbH therefore accepts no responsibility for the completeness or the
accuracy of this manual. The right is reserved to make alterations at any time without prior notice.
13. Should you discover any fault with the product or in its accompanying documentation, or you have any suggestions for
improvement, you may confidently inform your GANTNER representative or GANTNER Electronic GmbH directly.
14. We especially look forward to hearing from you if you just want to tell us that everything is functioning perfectly.
We wish you a successful experience with our product and look forward to welcoming you again as a customer soon.
4
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Table of Contents
TABLE OF CONTENTS
1
INTRODUCTION ........................................................................................................................ 7
1.1
1.2
1.3
1.4
1.5
1.6
2
About this Manual .....................................................................................................................................7
Formatting .................................................................................................................................................7
General Information ..................................................................................................................................8
Features of GAT ACE 7000 ......................................................................................................................9
Supported Devices ...................................................................................................................................9
Terminology ............................................................................................................................................10
INSTALLATION ....................................................................................................................... 13
2.1 Hardware Requirements .........................................................................................................................13
2.1.1 Configuration Example 1 ......................................................................................................................13
2.1.2 Configuration Example 2 ......................................................................................................................13
2.1.3 Configuration Example 3 ......................................................................................................................14
2.2 Software Requirements ..........................................................................................................................15
2.2.1 Supported Operating Systems for GAT ACE 7000 ..............................................................................15
2.2.2 Database Server ..................................................................................................................................15
2.2.3 Microsoft .NET Framework ..................................................................................................................16
2.3 Installation of GAT ACE 7000 .................................................................................................................17
2.3.1 Installation of Windows Installer 4.5 .....................................................................................................17
2.3.2 Installation of .NET Framework 4.5 ......................................................................................................17
2.3.3 Installation of SQL Server 2014 Express .............................................................................................18
2.3.4 Installation of GAT ACE 7000 ..............................................................................................................21
2.3.5 Windows Services Settings ..................................................................................................................24
2.3.6 Licence .................................................................................................................................................25
2.4 Updating GAT ACE 7000 ........................................................................................................................26
3
STARTING GAT ACE 7000 VIEWER....................................................................................... 27
3.1 Startup ....................................................................................................................................................27
3.1.1 GAT ACE 7000 Service .......................................................................................................................27
3.1.2 Database Settings ................................................................................................................................28
3.1.3 Login Window .......................................................................................................................................29
4
SOFTWARE SETTINGS .......................................................................................................... 31
4.1
4.2
4.3
5
"Database Settings" Page ......................................................................................................................32
"Application Settings" Page ....................................................................................................................33
"Roles and User Management" Page .....................................................................................................35
OPERATION ............................................................................................................................ 37
5.1 Functional Overview of GAT ACE 7000 Viewer .....................................................................................37
5.2 Configuring an Access System ...............................................................................................................40
5.2.1 Structuring Locations ...........................................................................................................................40
5.2.2 Adding Controllers ................................................................................................................................40
5.2.3 Configuring Controllers ........................................................................................................................43
5.2.4 Copying the Configuration of a Controller ............................................................................................46
5.2.5 Backup and Restore a Controller Configuration ..................................................................................47
5.2.6 Update the Controllers and Readers ...................................................................................................48
5.2.7 Assign Virtual Doors to Controllers ......................................................................................................48
5.2.8 Status Display for Online Doors ...........................................................................................................49
5.2.9 Configure Offline Loaders and Offline Doors .......................................................................................51
5.3 Bookings .................................................................................................................................................57
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
5
GAT ACE 7000
Table of Contents
5.4 Updating Online Controllers and Readers ............................................................................................. 58
5.5 Help Functions ....................................................................................................................................... 59
5.5.1 Show Manual ....................................................................................................................................... 59
5.5.2 Quick Support ...................................................................................................................................... 59
5.5.3 Diagnostics Function ........................................................................................................................... 60
6
AUTHORISATION MANAGEMENT ......................................................................................... 63
6.1 Function Blocks ...................................................................................................................................... 63
6.2 Role Management .................................................................................................................................. 64
6.3 User Management ................................................................................................................................. 66
6.3.1 Active Directory ................................................................................................................................... 68
6.3.2 Default Users ....................................................................................................................................... 69
6
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Introduction
1
INTRODUCTION
1.1 About this Manual
Chapter "1. Introduction" of this manual provides an overview of GAT ACE 7000 and describes its main features.
Also defined in this section are the most important terms used throughout the manual.
Chapter "2. Installation" describes the system requirements for GAT ACE 7000 and how to configure the database.
Also available here is an overview of the installation options. Following on from this is a detailed description of the
installation process for GAT ACE 7000 and its additional components such as the .NET Framework and database.
Chapter "3. Starting GAT ACE 7000 Viewer" outlines the initial startup process for GAT ACE 7000 including how to
complete the one-off configuration requirements such as establishing the database connection.
Chapter "4 Software Settings" includes the general configuration settings for GAT ACE 7000 including the database
settings, the settings for synchronising directories, and the role and user settings. These settings usually only need
to be defined once after installing GAT ACE 7000, however, they can be viewed and changed at any time.
Chapter "5. Operation" describes the layout of the GAT ACE 7000 interface and how to use the main fucntions
therein. In addition, the most important instructions required to configure an access control system are outlined
here. This chapter also includes a detailed description of all the functions available in GAT ACE 7000.
In chapter "6. Authorisation Management", information on the GAT ACE 7000 authorisation management system is
available. Different users can be created within the application and each assigned various rights. For example, the
facility operator can be assigned to the role of administrator, who can access all the settings and functions in GAT
ACE 7000, and employees of the facility can be assigned to the role of "Daily User", who can access important
functions in GAT ACE 7000 but cannot change the system configuration.
1.2 Formatting
Important, function-critical information is displayed in this manual using the following formatting (with sample text).
These instructions must be read and followed:
NOTE! This signal word is used to indicate important information, relating to the current topic, which must be read
and followed in order to complete a task.
Important, but not safety-critical, information and helpful tips are formatted as follows (with sample text):
The text next to this symbol contains interesting information relating to the current topic. The information will
help you better understand the description in this section or provide interesting tips for using the software.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
7
GAT ACE 7000
Introduction
Action steps, to be performed by the reader, and the results of these actions are formatted as follows.
►
This symbol represents an action or instruction that you must follow.
○ This symbol represents the result after executing the previous action.
1.3 General Information
GAT ACE 7000 is a middleware application for configuring access control systems that include controllers and other
peripheral devices from GANTNER Electronic GmbH. It serves as an interface and controls all communication
between the controllers and the higher-level software. GAT ACE 7000 runs on a Microsoft Windows ® operating
system (see "2.2.1 Supported Operating Systems for GAT ACE 7000").
The structure of the access control system is defined in GAT ACE 7000. This structure includes the settings,
configurations, addresses, and communication parameters for each controller. In addition, GAT ACE 7000 also
offers the possibility to evaluate the controller bookings and to view the communications log.
GAT ACE 7000 consists of a Windows® service, which operates in the background and manages the
communication requirements, and a user interface ("GAT ACE 7000 Viewer"), which is used for system
configuration and management of the service. As the user almost always interacts with the application via the
graphical user interface, the term "GAT ACE 7000" is used in this manual to refer to the user interface component of
GAT ACE 7000.
The assignment and management of access rights to individuals or data carriers is carried out by a higher-level
access control application, which is a separate application to GAT ACE 7000. For this purpose, GANTNER provides
GAT Matrix as the ideal partner to combine with GAT ACE 7000. In addition, building management and monitoring
systems can also operate effectively with GAT ACE 7000.
GAT 7000 ACE manages GANTNER’s latest 7000 series access controllers, e.g., the GAT DC 7200. Previous
controller series, such as the GAT Terminal 3000 and GAT Terminal 3100, are managed by GAT ACE 3000 for
which a separate manual is available. GAT ACE 3000 and GAT ACE 7000 can be installed and operated in parallel.
For the user granting access authorisations in GAT Matrix, only minor differences exist between the two GAT ACE
variants, e.g., GAT ACE 7000 can distinguish between and use different types of data carriers.
It is possible to install GAT ACE 7000 and GAT Matrix, GAT ACE 3000 and/or another access control application,
on a single computer, or alternatively, to install GAT ACE 7000 on a central server thereby allowing mulitple GAT
Matrix installations (clients) to share the same GAT ACE 7000 database (see chapter 2.3.4. Installation of GAT ACE
7000 ).
8
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Introduction
1.4 Features of GAT ACE 7000
- Bi-lingual (English & German languages supported)
- Runs on all modern Windows operating systems (32- and 64-bit)
- Communication channels limited only by the hardware
- Communication via TCP/IP network
- 999 total devices per system
- Interface to GAT Matrix and other access management systems
- Rapid communication speeds with the controllers (parallelization) and management software
- Service runs without requiring user login
- Direction of movement recognised
- Attack PIN code (i.e., duress code)
- Controller initialisation
- Setting of controller addresses
- Memory allocation
- Supports both online and offline controllers
- Location-specific updating for offline devices
- Virtual doors for an advanced system configuration
- Display of access and time bookings
- Read / write CardNET data for time systems
- Direct control of controller via commands
- Logging of events and communication
1.5 Supported Devices
GAT ACE 7000 supports Series 7000 online access controllers from GANTNER Electronic GmbH. This currently
includes the GAT DC 7200. In addition, the following offline devices are supported:
- GAT DL 320
- GAT DL 350
- GAT ST 210
- GAT DL 325
- GAT DL 360
- GAT ST 220/225
- GAT DL 340
- GAT DL 370
- TAC
The GANTNER device’s support capability has been tested with the latest firmware version of the device. Devices
with older firmware versions must be updated to ensure that communication between GAT ACE 7000 and the
device is possible.
Transferring data to offline devices is done using one of the following devices.
- GAT DL 092
www.gantner.com
- GAT MT 010
HB_GAT-ACE7000--InstBed-EN_13
9
GAT ACE 7000
Introduction
1.6 Terminology
Some terms are used frequently in this manual and these are defined as follows.
Access Control Software
This term describes software of a higher level than GAT ACE 7000, e.g., the GAT Matrix software package from
GANTNER Electronic GmbH, which is used for the granting and administration of user authorisations.
User
The term "user" describes the person operating GAT ACE 7000. Multiple users can be created in the system, each
with a personal username and unique password.
Person
In this manual, "person" refers to the end user, normally a company employee, of the access system. For every
person who should have access, an individual data set is created in the access control system, e.g., GAT Matrix,
and a data carrier with unique number assigned for identification. The data set includes data such as the staff card
number, data carrier number (also called card number), PIN code, and assignment to a group or fingerprint data.
Data Carrier / Card
Data carriers, also called cards, are used for identification at readers connected to a controller. Depending on the
device, various types of data carriers can be used with the reader, e.g. contactless RFID cards, or magnetic and
infrared cards. The contactless data carriers are available in various shapes and sizes including cards, key tags,
and wristbands, and for different kinds of identification systems (LEGIC prime, PROXY, MIFARE®, ISO 15693, ISO
14443A, ISO 14443B).
Controller / Terminal
The terms "controller" and "terminal" are synonymous in this manual and refer to the devices used to read the data
carriers of persons at doors, check access authorisations, and electronically lock and unlock the doors accordingly.
With a built-in RFID reader the controllers can directly read data carriers or, as with the GAT DC 7200 controller,
use one or several remote reading devices for reading the user data carriers.
The controllers are managed in GAT ACE 7000. A web interface allows access to the controllers in order to edit their
configuration data.
A distinction is made between online and offline controllers. Online controllers are equipped with a network interface
that allows them to connect to a local network (Ethernet). Online controllers allow a direct connection, thus enabling
a direct configuration and a real-time status display. Offline controllers are not equipped with a network interface.
The configuration of and the communication with these controllers is performed on-site, using a programming
device, via corresponding data carriers, or over radio frequency.
Inputs / Outputs
Most controllers are equipped with one or more digital optocoupler inputs to identify the door status and relay
outputs to control equipment, e.g. the unlocking relay of a door. The functionality of these inputs and outputs can be
set precisely during the configuration of the controller.
10
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Introduction
Door
in this manual, the term "door" refers generally to the access point being monitored and controlled. In most cases,
this is a door that restricts access to a room within a facility. It is also possible to control and monitor a turnstile or a
driveway with an access gate. The principle of access control, i.e., the configuration process in GAT ACE 7000, is
identical in each of these cases.
However, it is important to clearly distinguish between door and controller as a single controller can control several
doors, depending on the type of controller.
Reader
One or several readers are connected to each controller or are installed on a permanent basis. Identification is
performed at the readers using data carriers with read data transmitted to the controller where the evaluation is
performed. Depending on the reader model, data can also be written onto the data carrier by the reader.
There are various reader models, e.g., separate reader units connected to the controller via RS-485 interface. There
is a further distinction made between close-range readers and long-range readers, the latter enabling an
identification at a distance of several meters.
CardNET
This term describes a type of operating mode for offline controllers. For CardNET controllers, configuration is
performed using a programming device on-site. The authorisation data of the persons for offline doors (controllers)
can be sent by the access control software, e.g., GAT Matrix, to specific controllers within the access system. The
authorisation data is written onto the personnel data carriers when they are read by the controller. These special
controllers must support Read/Write or CardNet functionality. The data carrier must also be configured for this use.
WiNET
This term describes a type of operating mode for offline controllers. WiNET means that the offline terminals are
equipped with a radio connection that allows them to communicate with an online controller. The configuration and
authorisations are administrated via the radio network.
Schedule
A schedule defines access authorisations and controller functionalities and can be established for a controller
(Generally Open Schedule or Door Schedule) or for persons (Staff Schedule).
Generally Open Schedule or Door Schedule
A Generally Open Schedule can be assigned to a controller and determines which controller functionalities should
be active at a point in time. With a Generally Open Schedule, it is possible to unlock a door for a certain period,
activate a special relay schedule, or disable alarms without requiring identification.
Personnel Schedule
A personnel schedule defines access authorisations for each day of the week, as well as for 10 types of special
days. Personnel schedules are assigned to persons and controllers in the access control software thereby defining
the type of access authorisation granted at each controller.
Special Rights
Special rights can be assigned to any person, for single or multiple doors, provided the controllers that control these
doors are also configured for the special rights option. Different types of special rights are possible (see full description
in the GAT Matrix manual) and some examples include:
- Following identification, the controller’s "special rights" relay output is activated in addition to the normal unlocking
operation. This can be used, e.g., to control a second parking barrier.
- The activation or deactivation of an alarm system at a controller equipped with a control relay.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
11
GAT ACE 7000
Introduction
- Special verification functionality, e.g., the use of a PIN code instead of a fingerprint.
- Activate or deactivate Anti-Pass-Back blocking function or only show infringements of this function.
- Activate or deactivate double-booking blocking function or only show infringements of this function.
- Activate or deactivate Poolmanagement blocking function or only show infringements of this function
Attack PIN Code (= Duress Code)
Depending on the configuration and staff data, a PIN code can also be configured for access authorisation in
addition to identification via data carrier. In this case, it is also possible to define an attack PIN code (duress code)
for additional security. The attack code is combined with the respective PIN code to trigger a covert attack alarm
when an unauthorised door opening is obtained by force.
Bookings
Whenever an event, e.g., identification of a person, alarm messages, etc., occurs at a controller, a booking is
generated and recorded in an internal log. These bookings can be read, saved, and evaluated in GAT ACE 7000.
12
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
2
INSTALLATION
2.1 Hardware Requirements
Depending on the type of configuration required for the PCs/servers, different installation requirements must be
considered for GAT ACE 7000 and the accompanying access control software, e.g., GAT Matrix.
2.1.1 Configuration Example 1
Figure 2.1 - Installation of GAT ACE 7000 and GAT Matrix on the same PC
2.1.2 Configuration Example 2
Figure 2.2 – Installation of GAT ACE 7000 and GAT Matrix on multiple PCs, database of GAT Matrix on GAT ACE PC
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
13
GAT ACE 7000
Installation
2.1.3 Configuration Example 3
Figure 2.3 – Installation of GAT ACE 7000 and GAT Matrix on multiple PCs, database of GAT Matrix on standalone PC
Hardware recommendations for PCs:
- IBM compatible PC, e.g., Core i5, 3 GHz or equivalent CPU
- Network card (TCP/IP)
- PC interfaces: Ethernet (TCP/IP) and USB
- Internet access for updates
- Monitor (1024 x 768 min. resolution)
- Internet browser - Internet Explorer 7.0 or later version
Computer hard drive and RAM requirements for each application:
- Free RAM:
Approx. 1 GB for GAT ACE 7000
Additionally approx. 2 GB for Microsoft SQL Server 2014 Express
- Free hard drive:
20 GB (for protocol and configuration data)
Depending on how many applications are installed on each PC, the total minimum requirement for the PC must be
calculated.
14
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
2.2 Software Requirements
2.2.1 Supported Operating Systems for GAT ACE 7000
- Microsoft Windows® 7 (all except Home-Edition), 32- and 64-bit
- Microsoft Windows® 8 (all except RT), 64-bit
- Microsoft Windows® 10 (Pro, Enterprise), 64-bit
- Microsoft Windows Server® 2008, 64-bit
- Microsoft Windows Server® 2008 R2, 64-bit
- Microsoft Windows Server® 2012, 64-bit
- Microsoft Windows Server® 2012 R2, 64-bit
- Microsoft Windows Server® 2016, 64-bit
The Server Core installation option of Windows Server® 2008, Windows Server® 2008 R2, or Windows Server 2012
is not supported by GAT ACE. In addition, RT, Starter, Home, Small Business, and Web editions are not supported.
NOTE! Please note that GANTNER Electronic GmbH can only provide support assistance when GAT ACE 7000 is
installed on a German or English version of Windows.
NOTE! The customer must provide all additional licenses required, e.g., for the operating system or
database.
2.2.2 Database Server
- Supported databases:
- Microsoft® SQL Server® 2008 R2 Express
- Microsoft® SQL Server® 2008 R2
- Microsoft® SQL Server® 2012
- Microsoft® SQL Server® 2012 Express
- Microsoft® SQL Server® 2014
- Microsoft® SQL Server® 2014 Express
NOTE! The Microsoft® SQL Server® 2014 Express database is included in the installation package. The updated system
requirements for Microsoft® SQL Server® 2014 Express can be found via the following link:
https://technet.microsoft.com/de-de/library/ms143506.aspx
NOTE! Please note that the GAT ACE 7000 installation package only contains the free Microsoft ® SQL
Server® Express database. If a full version of SQL database is required, this must be provided by the IT system
administrator.
It is recommended to also install Microsoft SQL Server Management Studio Express. This application is included in
the GAT ACE 7000 installation package.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
15
GAT ACE 7000
Installation
NOTE! When using the Express version of Microsoft® SQL Server®, ensure the database maintenance
function is enabled to keep the database size to a minimum.
For the folder where the database is located, the following points must be observed:
- Antivirus software is not allowed to scan the folder. Refer to Microsoft’s recommendations:
(https://technet.microsoft.com/de-de/library/ms144228.aspx).
- Automatic backups of the folder are not permitted.
2.2.3 Microsoft .NET Framework
- Min. version 4.5 - Full Package (included in the GAT ACE 7000 installation package) and Version 3.5*.
* Note regarding .NET 3.5: If Microsoft® Windows® 8 or Microsoft® Windows Server® 2012 is used for the operating
system and Microsoft® SQL Server® 2008 R2 is used for the database server, the .NET
Framework 3.5 must be installed with the "Feature on Demand” option enabled.
16
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
2.3 Installation of GAT ACE 7000
This section describes the GAT ACE 7000 installation process and is valid for computers that do not already have
an older access control system from GANTNER Electronic GmbH installed.
NOTE! To operate GAT ACE 7000, Windows Installer 4.5, a database server, and .NET Framework min. version
4.5 are required. If these components are not already installed then they must be installed first. The installation
process for these additional components are described in the following sections and following their installation, the
installation of GAT ACE 700 will commence (see "2.3.4. Installation of GAT ACE 7000").
►
Start the installation of GAT ACE 7000 by double-clicking on the "Setup.exe" file in the installation package.
○ If the Windows Installer 4.5 and/or the .NET Framework 4.5 is not installed yet, an information
message appears where you have the possibility to start the installation of these software
components first (see the following pages). The required files are included in the installation package
of GAT ACE 7000.
2.3.1 Installation of Windows Installer 4.5
If Windows Installer 4.5 is not yet installed, the installation wizard will install this application first.
Figure 2.1 - GAT ACE 7000 Installation - Windows Installer 4.5
►
Click on "Accept".
○ The installation wizard installs Windows Installer 4.5.
2.3.2 Installation of .NET Framework 4.5
If Windows.NET Framework version 4.5 or later is not yet installed, the installation wizard asks whether this
application should be installed.
►
Click on "Accept".
○ The installation wizard installs Windows .NET Framework 4.5.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
17
GAT ACE 7000
Installation
2.3.3 Installation of SQL Server 2014 Express
A database is required for GAT ACE 7000. This section can be skipped if a database server is already installed.
Otherwise, install a database server now. A version of Microsoft SQL Server 2014 Express is included on the GAT
ACE 7000 installation package and can be used for a database.
NOTE! Microsoft SQL Server Management Studio is also included in the installation package. It is recommended
to also install this application to ensure the optimal environment for the maintenance and service of GAT ACE 7000.
NOTE! This section describes the most important points for installing Microsoft SQL Server 2014 Express.
Database servers have many more configuration settings. To define these, MS SQL Server Management Studio
Express is included in the GAT ACE 7000 installation package. Contact your database administrator for advice on
configuring advanced settings.
►
To install the Microsoft SQL Server 2014 Express database server, open the SQL Server directory in the
installation package and double-click on the "Setup" file.
○ The database installation wizard starts.
►
Click on "Continue >>".
○ The installation wizard guides you through the installation of Microsoft SQL Server 2014 Express.
►
Confirm the licence conditions.
○ The "Setup Support Files" are installed and the following dialog opens. The individual installation
steps are shown to the left and the installation settings are configured in the middle.
Figure 2.2 - Microsoft SQL Server 2014 Express - option configuration
►
18
It is important to select the "Database Engine Services" option. This ensures that the SQL Server is installed as
a Windows Service.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
►
Click on "Next >" until the "Server Configuration" window is displayed.
Figure 2.3 - Microsoft SQL Server 2014 Express – Server configuration
►
In this window, define the user account under which the SQL Server will operate. If you have created a
dedicated user account specifically for the SQL Server, enter the details here. Otherwise the 'NT
AUTHORITY\SYSTEM" account should be used.
►
The “Startup Type” should always be set to "Automatic". This ensures that the services start automatically
during Windows startup.
►
Click on "Next >" to continue to the "Database Engine Configuration" window.
○ Here the login method and the administrators for the SQL server are defined.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
19
GAT ACE 7000
Installation
Figure 2.4 - Microsoft SQL Server 2014 Express – database configuration
20
►
For local installations, e.g., one where GAT ACE 7000 and GAT Matrix are installed on the same PC/server,
select the "Mixed Mode" option. Select this option and enter a password that will be used in GAT ACE 7000 for
the user "sa". Always use a strong password, i.e., at least 10 characters long and a combination of uppercase
letters, lowercase letters, and numbers.
►
An alternative to Mixed Mode is the "Windows authentication mode". This option uses the current Windows
user login data for database login.
►
For "Mixed Mode", you can define Windows user accounts that will have administrator rights for the server. This
is done using the "Add Current User" and "Add" buttons.
►
Finally, keep clicking on "Next >" until the installation is complete.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
2.3.4 Installation of GAT ACE 7000
Once all the previously described components are installed (Windows Installer 4.5, .NET Framework Version 4.5,
SQL Server database), the installation of GAT ACE 7000 proceeds as follows.
NOTE! GAT ACE 7000 must be installed by an administrator with full user rights.
►
Open the folder with the installation package of GAT ACE 7000.
►
Double-click on the "setup.exe" file.
○ The installation wizard opens.
Figure 2.5 - GAT ACE 7000 installation - step 1
►
Click on "Next".
Figure 2.6 - GAT ACE 7000 installation - step 2
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
21
GAT ACE 7000
Installation
►
Read the licence agreement information and click on the "I accept the terms in the License Agreement" option
to accept the licencing terms.
►
Click on "Next".
Figure 2.7 - GAT ACE 7000 installation - step 3
►
Select the type of installation (standard = "Typical"):
- Typical:
Installs GAT ACE 7000 (service and client) and the most important components of the application.
This is the default option for most users.
- Custom:
Allows you to select the installation location and the individual components to be installed by GAT
ACE 7000. The following window appears when this type of installation is chosen. Here, "GAT
ACE 7000 Viewer" represents the graphical user interface and "GAT ACE 7000 Service"
represents the windows service.
Figure 2.8 - GAT ACE 7000 installation - custom setup
22
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
►
Select the components you want to install.
○ A white symbol in front of a component indicates that it is selected for installation.
►
To change the installation status of a component, click on the icon in front of the component and
select the desired action. For example, if the GAT ACE 7000 server is already installed on another
server/PC and you only want to install the client, select "Entire feature will be unavailable" for the
server.
►
Now select the directory where you want to install GAT ACE 7000. If you do not want to use the
default directory, click on "Browse" to select a different directory.
►
Finally, click on "Next".
- Complete: This type of installation installs all the components of GAT ACE 7000 and requires the most disk space.
After selecting the type of installation, the following window opens.
Figure 2.9 - GAT ACE 7000 installation - step 4
►
Click on "Install" and confirm the following authorisation request with "OK ".
○ The installation process begins. A green bar indicates the progress of the installation.
►
After installation is complete, click on "Finish" to exit the installation wizard.
○ GAT ACE 7000 is now installed and ready for use.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
23
GAT ACE 7000
Installation
NOTE! Antivirus Software:
In regards to anti-virus software, it is vital to pay attention to the following points:
- Exclude the installation directories of GAT ACE 7000 Service and GAT ACE 7000 Viewer from all anti-virus
scans. This includes scheduled real-time or live scans. For standard installations, this relates to the following
directories:
- For 32-bit Windows versions:
"C:\Program Files\GAT\GAT ACE 7000"
"C:\Program Files\GAT\GAT ACE 7000 Viewer"
- For 64-bit Windows versions:
"C:\Program Files (x86)\GAT\GAT ACE 7000"
"C:\Program Files (x86)\GAT\GAT ACE 7000 Viewer"
- The components for the GAT ACE 7000 software must be excluded from a live scan of a virus software in order to
prevent the triggering of false virus alarms.
2.3.5 Windows Services Settings
When the GAT ACE 7000 Windows service and the SQL database are installed on the same PC, it is possible that
the GAT ACE 7000 service starts before the SQL database. In this situation, GAT ACE 7000 cannot connect to the
database and subsequently fails to start.
For Windows 7 and Windows Server 2008, this issue is easily solved.
►
Open the Windows "Run" dialog via the "Windows" + "R" keyboard shortcut.
►
Type "services.msc" into the field then click on “OK".
○ The Windows Services window opens.
►
Search for "GAT ACE 7000" in the service list.
Figure 2.10 - Windows services
24
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Installation
►
Here the "Start Type" must be set to "Automatic (Delayed Start)". Right-click on the GAT ACE 7000 service and
select "Properties" from the pop-up menu.
○ The Properties window of the GAT ACE 7000 service opens.
Figure 2.11 – GAT ACE 7000 service settings
►
In the “Start Type” field, select "Automatic (Delayed Start)".
►
Click on "OK"
○ This setting ensures that the GAT ACE 7000 service still starts automatically, but the start-up process
is delayed.
2.3.6 Licence
GAT ACE 7000 operates in combination with GAT Matrix and uses the GAT Matrix licence for operation. Therefore,
the input of a licence into GAT ACE 7000 is not required for standard operation. Licence data must be entered only
when additional licenced extensions are being used or if GAT ACE 7000 is used in combination with a third-party
application, e.g., building management software or an external interface.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
25
GAT ACE 7000
Installation
2.4 Updating GAT ACE 7000
When a software update is available for GAT ACE 7000, you can manually install the update over the existing GAT
ACE 7000 version without needing to delete the existing version first (depending on the type of update).
NOTE! After installing the update, ensure that the rights for GAT ACE 7000 users are configured correctly.
Once the update is complete, the same license that was used before the update can still be used. It is possible that
new functions (e.g., the anti-passback function) are included with the update. These cannot be used with the
existing licence and the appropriate extension licence must be purchased to activate their use.
Following the update, the database must also be updated as new database fields are added during the update. The
existing data is not changed or deleted during the database update.
NOTE! It is recommended to always create a backup before updating the database. For more information about
how to backup an SQL database, please refer to Microsoft’s documentation available via:
https://msdn.microsoft.com/de-de/library/ms187510%28v=sql.120%29.aspx.
26
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Starting GAT ACE 7000 Viewer
3
STARTING GAT ACE 7000 VIEWER
When GAT ACE 7000 is started for the first time following installation, further configuration processes such as
establishing the database connection must be completed. For each subsequent startup of the application, you are
directed to the login screen.
3.1 Startup
►
Start GAT ACE 7000 by selecting "GAT ACE 7000 Viewer" from the Windows Start menu ".
NOTE! After installing GAT ACE 7000, a program entry for the application is installed in the Windows Start
menu in the following location: Start -> All Programs -> GANTNER Electronic GmbH -> ACE 7000 Viewer.
○ The GAT ACE 7000 startup process begins.
During startup, GAT ACE 7000 checks the connection to the GAT ACE 7000 service and database. If the service is
not running or the connection is not configured correctly, a notification is displayed on the screen. A similar
notification is also displayed if the database does not exist or a connection cannot be established.
3.1.1 GAT ACE 7000 Service
The GAT ACE 7000 service is a Windows service that runs in the background and manages the communication and
data processing requirements between the database and the configured devices for one or several GAT ACE
clients. The service must therefore always be operating in order to use GAT ACE 7000 Viewer. Upon startup, GAT
ACE 7000 checks the connection to the GAT ACE 7000 service. If the server with an installed service is found, but
the service has not started yet, an error message is displayed where you can select to start the service.
When the service is not running and cannot be found, the following window opens.
Figure 3.1 – Server configuration for the GAT ACE 7000 service
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
27
GAT ACE 7000
Starting GAT ACE 7000 Viewer
►
If the GAT ACE service is installed on another server/PC, enter the address of the server and port number then
click "Save".
NOTE! If the service is installed on the local PC where GAT ACE is operating, enter “localhost” in the “Remote
Location” field then press “Save".
3.1.2 Database Settings
Once GAT ACE 7000 is installed, a database for GAT ACE 7000 must be created and a connection to the database
established. GAT ACE 7000 recognises automatically upon startup if a connection to the database exists or if one
must be configured first.
To create the database and configure the connection to the database, complete the following steps:
►
The following window opens during startup when the database connection settings are not configured correctly.
Figure 3.2 - Database connection settings
►
In the "Location" field, enter the location of the database server. The server location indicates exactly where the
database is installed. Enter the network name or IP address of the PC/server followed by the name of the SQL
server instance. When the database is installed on the same PC as GAT ACE 7000, "." can be used for the
network name. After a default installation with local database, the name ".\Gantner" is predefined.
►
Enter the name of the database in the "Database name" field (Standard = "GatAce7000").
►
The "Use SQL authentication" option allows you to select which login settings GAT ACE 7000 uses to log in to
the database. It is possible to use the Windows authentication settings of the current user account or the SQL
authentication with username and password. GANTNER recommends to using SQL authentication so select
this option to do so.
○ When the option for SQL authentication is activated, enter a username and password into the
respective fields to use for database login.
○ If this option is not activated, the Windows authentication is used.
28
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Starting GAT ACE 7000 Viewer
NOTE! Be aware that a database can only be generated based on the default settings when an SQL Server
instance named "SQLEXPRESS" is installed on the computer and configured for Windows authentication. This is
the case when you install SQL Server Express together with GAT ACE 7000.
NOTE! The GAT ACE 7000 database settings can be accessed at any time in GAT ACE 7000 via the program
settings (click on the
►
icon and select "Database Settings").
Save the configuration by clicking on "Save".
○ GAT ACE 7000 restarts and attempts to connect to the database. As yet, a database bearing the
configured name has not been created and you are asked whether the database should be created
now.
Figure 3.3 - Establishing a new database
►
Click on "Yes" to create the database and continue.
3.1.3 Login Window
After GAT ACE 7000 has successfully connected to the GAT ACE 7000 service and established the database
connection, the login window appears after a brief pause. The user must enter their login details including username
and password to gain access to the main application window of GAT ACE 7000.
NOTE! You can create different users with different privileges in GAT ACE 7000. See chapter "6. Authorisation
Management" for more information.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
29
GAT ACE 7000
Starting GAT ACE 7000 Viewer
Figure 3.4 - Login window for GAT ACE 7000
►
Enter your username in the "User name" field.
►
Enter your password in the "Password" field. Ensure to enter your password in case sensitive format.
►
Confirm your details then click on "Login".
○ When valid login details are entered, the main screen of GAT ACE 7000 Viewer opens (see "5.1.
Functional Overview of GAT ACE 7000 Viewer"). Otherwise you have the option of entering the
username and password again.
NOTE! Change the default passwords immediately after installing GAT ACE 7000.
After installing GAT ACE 7000, the "SYSTEM" and "Administrator" users are preconfigured with default passwords.
It is very important that you change the default passwords of these users to secure and secret new passwords and
keep them saved in a secure place, protected against unauthorized use. See more on this in chapter "6.
Authorisation Management".
30
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Software Settings
4
SOFTWARE SETTINGS
The basic functionality of GAT ACE 7000 is configured via the software settings. The settings are divided into
several pages, henceforth referred to as "settings pages". The settings pages can be viewed as follows:
►
Click on the
icon above the main menu bar.
○ A list of the various software settings is displayed.
►
Select the desired settings page.
○ The settings are displayed to the right of the list.
Figure 4.1 – Software settings
The different settings pages are described on the following pages.
NOTE! Changes made to a settings page must be saved using the "Save" button, which becomes available after a
change has been made. Settings pages with amended but unsaved settings are marked in red.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
31
GAT ACE 7000
Software Settings
Figure 4.2 – Settings page with unsaved changes
4.1 "Database Settings" Page
Figure 4.3 – Software settings – Database settings
On this settings page, the connection settings for the GAT ACE 7000 database are available.
32
- Location:
Location (computer and database instance) where the GAT ACE 7000 database
is installed. For local installations (GAT ACE 7000 Viewer and GAT ACE 7000
Service installed on the same PC), a "." can be entered for the location followed
by the database name (e.g.: ".\Gantner").
- Database name:
The database name specified when creating the GAT ACE 7000 database.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Software Settings
- Use SQL authentication:
Select whether to use the user's Windows authentication or SQL authentication
(username and password – SQL authentication recommended by GANTNER) to
connect to the database.
A detailed description of the database settings is available in section "3.1.2 Database Settings".
4.2 "Application Settings" Page
Figure 4.4 - Software settings – Application settings
On this settings page, you can enable or disable the exchange of CardNET data with GAT SyncManager software
and configure the cleaning settings for backups and bookings data. The following settings are available:
- GAT SyncManager CardNET Settings:
When “GAT SyncManager CardNET Enabled” is selected, authorisation data is
provided for offline controllers with CardNET functionality as well as for GAT
SyncManager software.
If the function is active, enter the location of a folder to use for the exchange of
offline data into the "GAT SyncManager CardNET Path" field.
NOTE! The folder must be accessible by GAT ACE 7000 and GAT
SyncManager and the service, or the user under which the service is running,
must have read/write authorisation for these folders.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
33
GAT ACE 7000
Software Settings
- GAT ACE 3000 CardNET Settings:
When “GAT ACE 3000 CardNET Enabled” is selected, authorisation data is
provided for offline controllers with CardNET functionality as well as for GAT
ACE 3000 software.
If the function is active, enter the location of a folder to use for the exchange of
offline data into the "GAT ACE 3000 CardNET Path" field.
NOTE! The folder must be accessible by GAT ACE 7000 and GAT ACE 3000
and the service, or the user under which the service is running, must have
read/write authorisation for these folders.
- Cleaning of Backups Settings:
When “Enable cleaning of old backups” is selected, the data backups generated
by GAT ACE 7000 are automatically deleted. Define which backups to delete
and when in the following 2 fields.
- "Time for the cleaning backups launch": Enter a time to perform the cleaning.
- "Clean backups older than (days)": Define which backups to delete. Backups
that are older than the number of days entered here will be deleted.
NOTE! Security data, which is correspondingly marked, is never deleted and
must always be retained. See section "5.2.5. Backup and Restore a Controller
Configuration".
- Cleaning of Bookings Settings:
When “Enable cleaning of old bookings” is selected, the bookings that are
recorded by controllers and uploaded to GAT ACE 7000 are automatically
deleted. Define which bookings to delete and when in the following 2 fields.
- "Time for the cleaning bookings launch": Enter a time to perform the
cleaning.
- "Clean bookings older than (days)": Define which bookings to delete.
Bookings that are older than the number of days entered here will be deleted.
NOTE! Ensure that the bookings are always read by an access control software
(e.g. GAT Matrix) before end of the cleaning time, i.e., before the bookings are
deleted, in order to guarantee an interruption-free protocol. Deleted bookings,
which have not been sent to an access control software, cannot be recovered.
34
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Software Settings
4.3 "Roles and User Management" Page
Figure 4.5 - Software settings – Roles and User Management
In order to work with GAT ACE 7000 Viewer, the user is required for security reasons to log in with a username and
password. The user system has a hierarchical structure that allows each user to be assigned different permissions
(rights). The user’s rights in the system are defined by assigning roles, which are configured and saved in GAT ACE
7000.
On this settings page, the roles and users are created and roles assigned to users. The roles and user management
system is described in detail in Chapter "6. Authorisation Management".
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
35
GAT ACE 7000
Software Settings
36
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
5
OPERATION
This chapter provides a functional overview and detailed description of the operation of GAT ACE 7000 Viewer.
5.1 Functional Overview of GAT ACE 7000 Viewer
This section provides an overview of the main functions of GAT ACE 7000 Viewer.
After starting GAT ACE 7000 Viewer, the user is required to log in with a valid username and password (see "3.1.3.
Login Window"). GAT ACE 7000 is delivered with default users with specific passwords and user roles pre-defined
(see "6.3.2. Default User"). The role assigned to a user determines the functions they are allowed to access and
perform in GAT ACE 7000. This chapter describes the operation for the SYSTEM user who has access to all
available software functions.
After successfully logging in using the SYSTEM username and password, the main screen of GAT ACE 7000
Viewer is displayed. The main screen is divided into the following areas.
5
1
6
2
7
8
3
4
9
Figure 5.1 - GAT ACE 7000 Viewer – Main screen
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
37
GAT ACE 7000
Operation
1
Main menu:
Available for selection in the main menu are:
- The software settings via the
icon. See section "4 Software Settings".
- The main features of GAT ACE 7000 Viewer via "Start".
- Help functions including a diagnostics tool and the user manual via "Help".
2
Taskbar:
Available here are icons used for performing common tasks in the currently selected
view. The icons vary according to the currently selected view tab (see item 6).
3
Locations:
In this area you can organise the structure of controllers in a larger system and
assign the controllers to different locations. This is particularly useful for offline
controllers to transfer separate offline data.
4
Workspace:
These buttons allow you to switch between the “Devices” workspace, where
controllers and doors are assigned, the “Bookings” workspace, and the software
update area for the controllers and readers.
5
Language:
Select between English and German for the language used to display GAT ACE 7000
Viewer.
6
View tabs:
The view tabs are used to select a view for configuring controllers, online and offline
doors, and offline loaders.
7
View:
This is the main workspace in GAT ACE 7000 Viewer and used for configuring the
system. Different information is displayed here depending on the selected view tab.
8
Information display:
Detailed information for the currently selected view is displayed in this area. You can
also copy the settings of a controller to other controllers or backup the configuration
of a controller here.
9
Status bar:
The status bar shows additional information including whether GAT ACE 7000 Viewer
is connected to the GAT ACE 7000 service. Communication with devices/controllers
is only possible when "Connected" is displayed. The current user is also displayed in
the “Connected as” field.
The view tabs can be repositioned within the software window by right-clicking onto a desired tab and dragging it
away from the current position. After removing the tab, a positional locator is displayed in the middle of the window
that is used to relocate the view to one side or to reposition the view on the bar again as shown in the following
figures.
38
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
Figure 5.2 – Repositioning a view
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
39
GAT ACE 7000
Operation
5.2 Configuring an Access System
This section describes the basic procedure for configuring an access control system with GAT ACE 7000 Viewer.
Instructions are provided for the configuration process that must normally be performed once at each facility.
Descriptions of further settings and functions can be found in the subsequent chapters.
5.2.1 Structuring Locations
Structuring locations is not absolutely necessary to configure an access control system in GAT ACE 7000 Viewer.
However, defining locations can be especially helpful for larger systems or different company sites to structure the
controllers and access system clearly and logically. The locations are organised hierarchically.
For offline controllers, through the configuration of offline loaders and offline doors, it is possible to only transfer
authorisations assigned to a location to a programming device, which greatly reduces the amount of data and
loading time in larger systems and makes the update process easier to manage.
►
In the locations list, select the desired location under which a new location is to be inserted.
►
Click on "Add Child" in the taskbar.
○ A new location is added and highlighted for editing.
►
Name the location.
►
To delete a location, right-click onto the location and select "Delete" from the menu.
NOTE! A location with sub-locations assigned to it cannot be deleted.
NOTE! When a location with controllers assigned to it is deleted, the controllers are automatically assigned to
the parent location.
►
To rename a location, right-click onto the location and select "Rename" from the menu.
○ The name of the site is highlighted and ready for editing.
5.2.2 Adding Controllers
All access controllers in the system must be added to the controller list. GAT ACE 7000 only communicates with
controllers that are defined in the controller list.
►
Click on the "Controllers" view tab.
○ The controller view opens.
►
40
In the location list, select the location where you want to insert a controller.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
Figure 5.3 – Controllers view
○ In the controller view, all defined controllers in the system for the selected location and any
associated sub-locations are clearly listed. The most important data for each controller is also
displayed.
- In the "IP Address" and "Port" columns, the network address and port number (default = 8000) of the
controller are displayed
- In the "Controller State" column, the current status of each controller is displayed:
….. The controller is connected to GAT ACE 7000 and communication is functioning.
….. The controller is not connected to GAT ACE 7000.
….. The controller state is unknown.
- In the "Download" column, the communication status from GAT Matrix to the controllers is displayed:
…. The previous changes in GAT Matrix have been successfully uploaded to the controller.
…. Connection to the controller is interrupted and the most recent data in GAT Matrix has not
yet been uploaded to the controller. Attempts to upload the data are automatically performed every
few minutes. If uploading is not possible for about 15 minutes, the following status is displayed.
…. The previous configuration data has not yet been uploaded to the controller by GAT Matrix.
You must upload the changes after re-establishing a connection to the controller.
- In the "Info" column, more information on the connection status is available.
- The "Enabled" column indicates whether the controller is enabled or disabled. A disabled
controller does not communicate with GAT ACE 7000 and continues to operate autonomously.
Booking data from access activity is stored locally in the controller and this information is not
available for display and evaluation in GAT ACE 7000.
○ In the information display to the right of the main view, the "Settings" tab displays the main settings for
the selected controller. You can edit the information here, however, not all information is editable.
○ The following controller tasks are available in the taskbar.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
41
GAT ACE 7000
Operation
►
Click on the "Add" icon to add a new controller to the list.
○ A message is displayed to ask whether to search the network for controllers.
►
Select "Yes" when the desired controller is connected via the TCP/IP network.
○ The TCP/IP network is scanned and all controllers found displayed in a new window.
Figure 5.4 – Scanning the network for controllers
►
Select the desired controller from the list.
Controllers marked green have already been added to the controller list of GAT ACE 7000. The controller’s IP
address is used for identification.
►
Click on the "Add" button to add the controller to the controller list.
○ You are returned to the controller list where the new controller was added.
►
To add a new controller manually, select "No" in the network scan message.
○ The following "New" controller window opens.
Figure 5.5 – Manually adding a new controller
►
42
Enter the following information for the new controller.
- Name:
Name of the controller that will be displayed in GAT ACE 7000 Viewer.
- IP address:
Each controller in the system has a unique IP address by which it is identified. Enter
the controller’s IP address in the same format as shown in Figure 5.5.
- IP Port:
Enter the network port used for communication between the controller and GAT ACE
7000 Viewer. Default = 8000.
- Number:
Each controller and offline loader must have a unique number in GAT ACE 7000. The
next available number is entered automatically into this field or you can manually enter
a number. If the entered number is already in use, a corresponding message is
displayed.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
►
Click on "Save" to confirm the information and add the new controller to the controller list.
○ You are returned to the controller list where the new controller was added.
NOTE! If you cannot find a controller or no controllers are displayed in the view, it is possible that you have chosen
the wrong location in the locations list or a filter is set in the search fields that is excluding the controller.
►
To delete a controller from GAT ACE 7000, right-click on the controller and click on delete.
►
To search for a specific controller, enter information into the search fields to the left of the controller list then
click on the magnifying glass icon.
►
To delete the entered search terms again, click on the red "X" icon.
►
For larger systems where the controllers are displayed on multiple pages, use the scroll buttons beneath the
controller list to navigate to the desired page and to define the number of items displayed per page.
5.2.3 Configuring Controllers
To configure the settings of a controller, proceed as follows.
►
Select a controller in the controller list.
○ The connection settings, which are defined when adding a controller, can be viewed and edited in the
information area to the right of the controller list under "Properties".
►
To modify the configuration of a controller, click on the "Configuration" icon.
○ GANTNER’s 7000 series controllers, e.g., the GAT DC 7200, are configured directly via a Web server
running on the controller. For this reason, your default Web browser opens where the configuration
settings can be accessed. For security reasons, the following window is displayed where you must
first enter your username and password in order to access the controller settings.
Figure 5.6 – Authentication for controller configuration
►
Enter the username and password for the controller. The default login details for controllers are username =
"admin" and password = "GAT".
►
The configuration loads and is displayed in the web browser.
NOTE! Manipulation Danger! In order to prevent the unauthorized manipulation of the controller
configuration, please change the default password of all controllers to secure passwords and keep them in
a secure place, protected from unauthorised access.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
43
GAT ACE 7000
Operation


 
Figure 5.7 – Example configuration for a GAT DC 7200 controller – "Live view"
The display and configuration options depend on the particular device, the device version, and the browser
used. Therefore, your display may differ from the example shown here.
The main display of the "Live view" menu option shows the states (open, closed, alarm, etc.) of the doors connected
to the controllers:
1 … Symbol for the locking state:
….. Door is locked.
….. Door is unlocked and will be locked again after the set release time.
… Door is permanently unlocked.
…..There is no locking state defined (e.g., WiNET).
….There is an alarm activated at the door.
2 ... Background colour for the door contact state:
- Grey: Unknown (no door contact state defined)
- Blue: Door is closed
- Green: Door is open
- Yellow: Warning
- Red: Alarm
3 ... Status information (current door state in plain text)
4 … Symbol for the state of connected readers:
- No symbol: There is no reader connected
- Download symbol: The reader is being configured
- Tick symbol: The reader is ready
- X: Error
5 ... Symbols for door control:
…..Manually unlock the door for the set release time.
…..Unlock the door and set to "general open" function.
…..Permanently lock the door.
…..Set the door to autonomous operation. The access decision for users is made by the controller
autonomously based on the stored authorisation data.
44
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
…..Acknowledge and delete an active alarm. First determine the cause of the alarm and remove it.
…..Display the bookings for the door.
…..Display video of the door (if a surveillance camera is used).
►
The configuration options for the controller are available in the left menu:
- Bookings:
Displayed here is the controller booking data including locking/unlocking activity,
alarms, configuration changes, etc.
- Configuration:
The configuration of the controller can be performed via the sub-menu items of
this option.
- Doors:
Configuration of the individual doors connected to the
controller. This includes the door mode (normal or
WiNET), entry/exit direction, fingerprint verification,
unlocking and opening times, and the function of the
relay outputs and optocoupler inputs.
- Readers:
Configuration of the readers connected to the controller.
These include the RFID standards, corporate ID,
information about the data carrier structure, and the
WiNET / CardNET / Wiegand settings.
- Database:
In this menu item you can backup or playback the
data/bookings stored on the SD card of the controller.
- Alarm system:
Settings for the alarm system, e.g., the duress PIN code.
- Power over RS485: Settings for the voltage outputs to the reader interface.
- Maintenance:
- Security and user:
Security settings such as the encryption used and IP
address filtering for FTP. In addition, the login password
for configuring the controllers can also be changed here.
- Ethernet:
Settings for the Ethernet interface.
- Date and time:
Settings for time synchronisation, automatic switching
between summer/winter time, etc.
Available here are the service and maintenance functions.
- Maintenance:
Display of the storage space used and the controller
status. Here you can reboot the controller, reset the
controller to factory settings, and save or import backups.
- Inputs/Outputs:
Here you can see the current state of the digital relay
outputs and optocoupler inputs as well as the associated
reader.
- Update controller:
Here you can upload a software update to the controller.
- Update readers:
Here you can upload a software update to the reader
attached to the controller.
- License:
The MAC address and the number of licenced doors for
the controller are displayed here. You can also upload an
expansion licence to the controller if available.
The available configuration settings depend on the respective controller. Please read the user manual of the
controller for exact configuration instructions.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
45
GAT ACE 7000
Operation
5.2.4 Copying the Configuration of a Controller
To copy the configuration of a controller (total or partial) and upload the configuration to one or more other
controllers, you can use the copy function of GAT ACE 7000 Viewer as follows. GAT ACE 7000 Viewer includes this
function so that you do not have to configure each controller individually.
►
Select the controller with the configuration that you want to copy in the controller list of GAT ACE 7000 Viewer.
►
Switch to "Settings" in the information display to the right.
►
Select the settings that you want to copy from the "Settings to paste" list.
Figure 5.8 – Controller with settings selected for copying
○ In the example shown for the "DC7x0000000008" controller, the "Date and Time", "Alarm", "Power",
"CardNET", "Door", and "WiNET" settings are marked for copying.
►
Now select one or more controllers to which the selected settings are to be copied.
○ The copied settings, and the controller from which the settings were copied, are displayed in the
information display.
►
46
Click on the
icon in the taskbar.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
○ The settings in the clipboard are copied to the selected controller. When the copy process is
successful, a corresponding message is displayed in the information area.
5.2.5 Backup and Restore a Controller Configuration
Before each update or change to a controller’s configuration, a backup of the current configuration is performed by GAT
ACE 7000, which allows you to restore a controller to a previous configuration.
►
Select the controller that you want to restore.
►
Click on the "Backups" tab in the information area.
○ All backups created for the controller are listed here.
Figure 5.9 – Restoring the configuration of a controller
►
For a better overview, you can enter a descriptive text for each backup by selecting the backup, entering the
text in the "Comment" field, and then clicking on the "Save" icon.
NOTE! Bookings with comments are never deleted by the automatic cleanup function and are always retained.
For more information, see "4.2."Application Settings"".
►
To restore a backup to the selected controller, select the backup configuration in the list.
►
Click on the
icon in the taskbar.
○ The settings of the selected backup are uploaded to the controller. A corresponding message is
displayed when the upload is successful.
►
You can also delete a backup by selecting it and clicking on the
www.gantner.com
icon in the taskbar.
HB_GAT-ACE7000--InstBed-EN_13
47
GAT ACE 7000
Operation
5.2.6 Update the Controllers and Readers
To update the firmware (to new version) of a controller or the readers connected to a controller, complete the
following steps:
► Right-click onto a controller and select "Update Firmware" to update the controller or "Update Reader" to update
the readers connected to the controller..
○ A window opens for selecting the ZIP or ENC file that contains the new firmware.
► Select the file with the new firmware and click on "Open".
○ The firmware is uploaded to the controller or readers.
The controllers and readers can also be updated in the "Updater" workspace. There you can also update each
reader individually. See "5.4 Updating Online Controllers and Readers".
5.2.7 Assign Virtual Doors to Controllers
In access systems with many controllers and doors, the authorisations are often first defined in the access control
software (e.g., GAT Matrix) and then the hardware is installed and put into operation. To assist with this process,
the system can be pre-configured in GAT ACE using virtual doors, which are then assigned to the controllers
created manually with the planned IP addresses. Now the authorisation rights can be assigned to the doors in GAT
Matrix. Following installation and commissioning of the hardware, the controllers are online and the virtual doors are
automatically replaced by the actual doors and readers connected to the controllers. The authorisations in GAT
Matrix do not need to be changed.
The cabling must be connected to the controllers and doors according to the preconfigured virtual doors so
that the automatic updating is completed correctly.
► To insert a virtual door, click on "Controller" in the Views tab.
► In the location list, select the location with the desired controller.
► Select the controller and click on the "Add virtual door" icon in the toolbar. The same function is also provided in
the sub-menu of the controller (right mouse click).
○ The following window opens.
Figure 5.10 – Adding a virtual door
► Enter a name for the door. This name is displayed in the access control software (e.g., GAT Matrix).
► The door number is displayed automatically. Depending on the type, a controller can control several doors. With
this door number, the virtual door is replaced by the respective actual door (or reader) after the controller is
connected and put into operation.
48
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
5.2.8 Status Display for Online Doors
A controller can monitor and control multiple doors. For each door, one or more readers are installed for reading
user data carriers (e.g., one reader for entry and one reader for exit). The maximum number of doors that can be
controlled depends on the controller type and the controller licence used.
GAT ACE 7000 only displays those doors that have been assigned to controllers. Doors are configured and
assigned to controllers via the controller configuration interface (see "5.2.3. Configuring Controller"). All the door
settings, such as the unlocking times, the relay output and optocoupler input settings, and other settings that
determine the access functionality, are available here for each door.
In GAT ACE 7000 and in the controller configuration, the difference between the terms "reader" and "door"
must be clarified. Reader refers to the physical reading device installed near the door while door refers to the
object being controlled (door, turnstile, gate, etc.). For example, four readers can connect to one controller.
Depending on how the readers are installed, the controller can then control one door (all four readers are
installed at this door) or - depending on the licence - up to sixteen doors (one reader per door).
►
Click on the "Doors" view tab.
►
From the list to the left, select the location for which you want to display the doors.
○ All defined doors for the selected location and its sub-locations are displayed.
Figure 5.11 – Doors list
GAT ACE 7000 displays the following door information:
- Name:
The name of the door. This is defined in the controller configuration interface.
- Controller No.:
The number of the controller. Each controller in a system has a unique number. You can
sort the list by the controller number and sort the readers according to their controller
assignment.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
49
GAT ACE 7000
Operation
- Door No.:
Each door per controller is numbered. The door numbers are displayed in this column.
- State:
Displays the current state of communication with the controller or door.
= Communication with the door is functioning
= Communication with the door is interrupted
= Communication state is not known
= The controller that controls the door is deactivated
- Open:
Displays the current opening state of the door. This function can only be displayed
correctly with a connected and configured door feedback device.
= Door is closed
= Door is open
= Door state is not known
- Locked:
Displays the current locking state of the relay, which is used for door locking control.
= The locking relay is set to "lock door".
= The locking relay is set to "unlock door"
= State of the locking relay is not known
- Permanent:
Displays the "general open" state of the relay, which is used for door locking control.
= The locking relay is set to "lock door".
= The locking relay is set to "unlock door"
= State of the locking relay is not known
- Battery:
The offline controller battery status for offline doors is displayed here. The information
shown is the status for when the controller was last read.
- Reader status:
This symbol indicates the status of the door reader.
= The communication with the reader is OK
= Not all update data has been transferred to the reader yet
= Communication interruption with the reader
= Communication status to the reader not known
- Location:
50
The location to which the door is assigned. For more information on the locations, see
"5.2.1. Structuring Locations".
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
5.2.9 Configure Offline Loaders and Offline Doors
Offline doors are not permanently connected to GAT ACE 7000 or the server and are supplied configuration data
via a programming device. To configure offline doors, one or more programming devices (= "loaders") are created in
GAT ACE 7000 and assigned to the corresponding offline doors.
As programming devices, GAT ACE 7000 supports the GAT DL 092 USB wireless adapter and the GAT MT 010
programming device. These devices connect to the USB port of the PC/server to allow the transfer of configuration
data via the respective programming device to the offline controller and transfer the bookings / status messages
from the offline controllers via the programming devices to the PC. The transmission between the GAT DL 092 and
the offline controllers takes place via radio communication. The connection between the GAT MT 010 and the offline
controllers is made via cabling. The following offline controllers are supported:
With the GAT DL 092:
With the GAT MT 010:
- GAT DL 320 and GAT DL 325
- GAT ST 210
- GAT DL 340
- GAT ST 220
- GAT DL 350
- GAT ST 225
- GAT DL 360
- TAC
- GAT DL 370
An offline loader is used to group several offline doors, which use the same operating mode and are arranged in the
same building or access area, i.e., at the same location. By dividing a system into several offline loaders, the
loading of the doors can be optimised so that only the data of those offline controllers, which are actually loaded by
the relevant device, must be transferred to each offline loader.
Another possibility is to use different locations and assign the offline doors to the respective locations. Divide the
sites so that each location contains only so many controllers that can be transferred to a programming device in a
single step, e.g., one site per building or one site per level for larger systems. Each site can be synchronised
individually.
►
Click on the "Loaders" tab.
►
Select the desired location from the location list to the left of the application window.
○ All previously defined loading groups for the selected location and its sub-locations are listed.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
51
GAT ACE 7000
Operation
Figure 5.12 – Defining the offline loaders
○ The most important information is displayed for each loading group in the workspace.
○ The following functions become available in the taskbar when you click on the workspace.
○ In the “Location” column, you can see the location to which each offline loader is assigned. This name
is also used for the synchronization file of GAT SyncManager.
►
You can edit the settings of an existing loading group via the "Properties" tab in the information window to the
right of the workspace. These settings are described on the following page.
Creating an Offline Loader
►
Click on the “Add” icon to create a new offline loader.
○ The "Offline Loader" window opens.
Figure 5.13 – Configuring an offline loader – General settings
52
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
►
Enter a name for the offline loader into the "Name" field.
►
Enter the offline loader number into the "Number" field. A unique number must be assigned to each offline
loader and online controller. By default, the next available number in GAT ACE 7000 is entered automatically.
►
Select the type of offline loading device from the "Type" menu (GAT DL 092 or GAT MT 010).
►
Select an operating mode for the offline loader from the "Operation Mode" menu. The following modes are
available:
- Read Only UID:
The user authorisation data is stored in the offline controller. The data carrier
UID is used as the card number.
- CardNET:
The user authorisation data is stored on the employee ID cards.
- Hotel Mode:
Authorisation data for guests and staff is stored on the ID cards.
- Read Only Card Number:
The user authorisation data is stored in the offline controller. The encoded card
number of the data carrier is used as the card number.
►
Enter the type of card into the "Card Type" field. Card types are defined in GAT Matrix and allow different types
of data carriers (RFID type, data structure, etc.) to be used together in an access system.
►
If you select the "Ignore Special Days" option, the operating calendar with the special day definition is not
loaded into the offline controller. This means that the authorization check is carried out at the offline doors
concerned without consideration of the special days in the operating calendar. This eliminates the need to
regularly load the offline controllers because of the special days and holidays.
►
If the "Auto. Daylight Saving" option is selected, the offline controllers automatically switch between summer
and winter time. If this option is not selected, changes to summer/winter time are not done automatically and
this must be considered when managing authorizations and reviewing bookings.
►
Click on the "Technologies" tab.
Figure 5.14 – Configuring an offline interface – General settings
►
Select the RFID technologie(s) that are to be supported by the offline controllers at the doors. You can
individually turn on/off support for each technology.
►
Click on "Save" to save the settings.
○ You are returned to the list of offline loaders with the new loader also displayed there.
►
You can drag and drop an offline loader to another location to assign to it.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
53
GAT ACE 7000
Operation
Assigning Offline Doors
►
Select the desired offline loader to which you want to assign a new door.
►
Click on the
icon.
○ The following window opens.
Figure 5.15 – Adding an offline door
►
Enter a name for the offline door into the "Name" field.
►
Enter a number for the offline door into the "Number" field.
The number must be unique, i.e., not used yet in GAT ACE 7000. An error message is displayed if you enter a
number that has already been used.
►
In the "Serial Number HEX” field, you can enter the serial number of the offline controller that controls the door.
This field is not mandatory, however, the information is helpful during commissioning.
►
The “Silent Mode” option allows you to disable/enable the offline controller's acoustic beeper.
►
In the "Unlock Time" field, you define the time (in seconds) that the offline controller’s door opener output is
activated for following a valid authorization.
►
In the "Opto x Name" and "Opto x Function" fields, select a designation and a function for one or both
optocoupler inputs of the offline controller (provided the controller has optocoupler inputs). The selected
function defines the type of evaluation of the input signal.
►
The "Always Open” function is only possible with the GAT ST 210, GAT ST 220/225, and TAC. When the
function is activated, the offline door can be permanently unlocked by reading an authorised data carrier twice
in sucession. This option has no function for the GAT DL 3xx offline controllers.
►
Select the "Black List Enabled" option to activate the so-called "Black List" as defined in, e.g., GAT Matrix. The
data carriers entered in this list are sent to the offline controllers and blocked from access. When the option is
not selected, the data carriers are not blocked.
►
Click on "Save".
○ The new door is assigned to the offline loader.
54
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
Offline Doors Display
►
Click on the "Offline Doors" view tab.
►
Select the desired location from the location list to the left of the application window.
○ All previously defined loading groups for the selected location and its sub-locations are listed.
Figure 5.16 – “Offline Doors” view
○ The name and number of the offline door as well as the name of the associated offline loader are
displayed in the list.
○ The "Status" column shows the offline doors for which new data is available to be loaded (indicated
by the
icon).
○ The "Battery" column shows the battery charge status of the offline controllers at the time of the last
readout of the controllers.
.... Battery is fully charged.
.... Battery is almost empty and must be replaced as soon as possible.
.... Battery is empty and must be replaced.
.... Battery status unknown (e.g., because it has not been read yet).
○ In the "Location" column you can see the location to which the doors are assigned.
►
You can search for a specific door by entering information into the search fields to the left of the door list and
clicking on the magnifying glass icon.
►
To change the door name, the door number, or the serial number of a door, select the door and change the
data in the information window to the right. Click on the green "Save" icon to save the changes.
► To reset the battery warning of a controller (e.g., after the battery has been replaced), right-click on the controller
and select "Reset battery warning".
○ The battery warning is reset and the green battery symbol is displayed.
►
To delete a door, select the door and click on the
www.gantner.com
icon.
HB_GAT-ACE7000--InstBed-EN_13
55
GAT ACE 7000
Operation
Synchronising Offline Doors
During synchronisation, configuration data for the offline doors are transferred to the offline loaders and data from
the offline controllers (bookings, battery warnings, etc.) are read by the offline loaders and transferred to the access
control software. You can complete the synchronisation via the offline loader or via the locations. The directories for
the synchronisation data as well as for synchronization with GAT Sync Manager are defined in the general settings
(see "4.2 "Application Settings").
Synchronisation via Offline Loader:
►
Click on the "Loaders" view tab.
►
From the list to the left, select the location where the offline loader required for synchronization is assigned.
►
Select the desired offline loader from the list.
►
Click on the
icon or right-click on the offline loader and select "Synchronize" from the menu.
○ GAT ACE 7000 transfers the settings for the offline doors, which are assigned to the selected offline
loader (different locations are also possible), to the programming device, i.e., the GAT DL 092 or GAT
MT 010. For the GAT DL 092, this process is done automatically. For the GAT MT 010, a window
opens in which you can select the directory to store the booking files. Next, another window opens
where you can select the folder where the configuration files for the offline locks are located. Save
this data, e.g., on an SD card, which is then inserted into the GAT MT 010.
►
Take the programming device and proceed to the applicable offline doors to transfer the configuration to the
offline controllers.
Synchronisation via Locations:
Assigning offline doors to locations allows you to determine exactly which doors are written to an offline loader (e.g.,
only floor 1 of the building).
► Click on the "Loaders" or "Offline Doors" tab.
► From the list to the left, select the location where the offline doors required for synchronization are assigned.
► Click on one of the icons
, or right-click on a location and select either
"Synchronize GAT MT 010" or "Synchronize GAT DL 092" from the menu.
○ GAT ACE 7000 transfers the settings for the offline doors, which are assigned to the selected offline loader
via the location, to the programming device, i.e., the GAT DL 092 or GAT MT 010. For the GAT DL 092,
this process is done automatically. For the GAT MT 010, a window opens in which you can select the
directory to store the booking files. Next, another window opens where you can select the folder where the
configuration files for the offline locks are located. Save this data, e.g., on an SD card, which is then
inserted into the GAT MT 010.
► Take the programming device and proceed to the applicable offline doors to transfer the configuration to the
offline controllers.
Detailed instructions for loading offline doors is available in the user manual of the offline device.
56
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
5.3 Bookings
All ID card readings, access requests, and permitted entries/exits are recorded by the controllers in a bookings log.
Each booking contains information on the ID card number used, the date and time, and the type of booking, etc.
This data allows all activity recorded by the controllers to be reviewed at a later date.
GAT ACE 7000 downloads the bookings from the online controllers and displays them in the “Bookings” view. The
bookings can be filtered and displayed in the view according to specific criteria.
►
Click onto "Bookings”.
○ The bookings view opens and the existing bookings displayed.
Figure 5.17 – Bookings view
The latest entries are displayed automatically.
►
To view older bookings, use the scroll buttons below the list or change the number of items displayed per page.
►
Use the search fields to the left of the list to filter the bookings list for specific information.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
57
GAT ACE 7000
Operation
5.4 Updating Online Controllers and Readers
In the "Updater" work area, you can update the online controllers of the system and the readers connected to them
to a current device software.
► Click onto “Updater”.
○ The location list and the online controllers are displayed.
Figure 5.18 – Updater view
The list displays the online controllers that are assigned to the location and sub-locations selected to the left. The
current hardware version, firmware version, and bootloader version of the controllers are also displayed.
► To update a controller, first select the location then click on the controller in the list and select the “Update
Controller” icon.
○ An “Open” window is displayed.
► Select the ZIP file that contains the software update and click on "Open".
○ The software update is transferred to the controller. The controller restarts to finalise the software update.
► Ensure that the connection to the controller is not interrupted during the update process.
► To update the software of an RFID reader connected to a controller, select the reader from the list then click on
the “Update Reader” icon.
○ A window opens where you can select the software update for the reader.
► Select the ENC file with the software update and confirm with “Open”.
o
The software update is transferred to the reader via the controller.
Multiple controllers or readers can be selected to update with the same new software in one step.
58
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
5.5 Help Functions
The "Help" menu contains different functions for assistance and a diagnostics tool for analysing log data. The
following icons appear in the taskbar.
Figure 5.19 – Help menu
5.5.1 Show Manual
This function opens a Windows Explorer directory where the user manuals for GAT ACE 7000 (PDF file) are
located. Double-click on the desired user manual to open it in Adobe Reader.
5.5.2 Quick Support
This function opens "TeamViewer", a software program that allows other people to access your computer desktop.
TeamViewer is very useful if you encounter a problem while operating GAT ACE 7000 and need assistance from
the GANTNER Support Team. Via TeamViewer, the Support Team can remotely view your PC configuration to
identify and resolve the issue.
Proceed as follows when you are prompted to start a TeamViewer session.
►
Click on "Quick Support" in the "Help" menu of GAT ACE 7000.
○ The following window opens.
Figure 5.20 – QuickSupport window
►
Give the Support Team your ID number (“Your ID").
○ Your PC desktop is shared only when the Support Team logs in to TeamViewer with your ID number.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
59
GAT ACE 7000
Operation
►
If you close TeamViewer via the "X" or "Cancel" buttons, the remote session with the Support Team is aborted
and they no longer have access to your PC.
The configuration settings for the TeamViewer session, e.g., the video or audio settings, can be viewed and
changed by clicking on the settings icon (
window:
). There are three configuration options in the "TeamViewer Settings"
- General:
Enable event logging recording. Network settings – configure the proxy settings.
- Audio conference:
Settings for audio output and voice input, e.g., for microphone use.
- Video:
Settings for video transmission, e.g., via a webcam.
Please refer to the TeamViewer website for more information about configuring and operating the software.
5.5.3 Diagnostics Function
GAT ACE 7000 records all important events and access activity in log files. The “Diagnostics" help function allows
you to evaluate the log files and, if required, to save them in a package and send them to GANTNER or your partner
for further evaluation.
►
Click on "Diagnostics" in the "Help" menu of GAT ACE 7000.
○ The diagnostics window opens, which is empty after opening for the first time.
►
In the upper-left menu, select a "collection" of log files to display. Select between "GAT ACE service" for the
service log files and "GAT ACE" for the GAT ACE 7000 Viewer log files.
○ All log files that are included in the collection are listed in the left column.
►
Double-click on a log file in the list.
○ The entries in the log file are displayed in the main window. If multiple log files are opened, they can
be selected via tabs.
60
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Operation
Figure 5.21 – Diagnostics tool for evaluating log files
►
Right-click onto a log file entry.
○ The following pop-up window opens with various settings.
Figure 5.22 – Diagnostics settings
►
The options in this menu allow you to filter the display of the log files according to time. You can also reset the
time reference point (= green marker in the log entries) by which the log files are calculated for display.
►
To open all commonly used log files at once, click on "Open default files" in the taskbar.
►
To send log files to a specific location for analysis, click on "Save to package" in the taskbar. The log files are
compressed into a ZIP file and sent directly via email. After selecting this taskbar option, you can select
whether to send only the files displayed in the log list or all files.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
61
GAT ACE 7000
Operation
62
►
The "Open locations" taskbar option opens Windows File Manager and the folder where you will find the log
files.
►
For some log files, e.g., "Communication - ConfiguratorInterface" and "Communication - MatrixInterface", the
log entries are stored in packaged form. To read these files, you can use the “Expert mode” taskbar option for
which a password is required for security reasons.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Authorisation Management
6
AUTHORISATION MANAGEMENT
GAT ACE 7000 offers the possibility to assign individual users with different levels of system control. This is done
using a “role” based access system. Each user is assigned to a role with the user’s control in the system inherited
from this role. A role represents a collection of permissions that allow the user to modify certain functions within the
application. Furthermore, the system allows overriding of the permissions at user-level.
6.1 Function Blocks
A function block is a group of basic actions in GAT ACE 7000 (e.g., manage device settings, manage database
settings, manage anti-passback zones) for which the permission to modify can be granted instantly. Depending on
the function block, the permission to Read (R), Update (U), Create (C), Delete (D), Execute (E), and Grant (G) can
be assigned to system users.
An example of this is the “Manage device settings” function block for which RUCD permissions can be assigned. It
is therefore possible that some users are only allowed to view the device settings but not modify them, while other
users are allowed to view and modify the device settings.
The RUCD permissions are organised in a hierarchical way.
This means that it is not possible to assign Update permission
without having Read permission. The diagram to the right
shows the hierarchy of access levels.
The "User Management" and "Role Management" function
blocks are assigned to allow users to manage users and roles.
Read (R)
Update
(U)
Create
(C)
Delete
(D)
In addition to RUCD and Execute permissions, Grant (G) permission can also be assigned. Grant permission allows
the user to assign their permission for a certain function block to another user. To achieve this, the user must have
Grant permission for the function block. Users who are assigned function block permission from another user
become a child role of the user granting permission.
The diagram to the right represents a permission hierarchy.
The user in Role A has Grant permission for a certain
function block and is allowed to assign this permission on to
Roles B_1 and B_2. The maximum permissions that can be
passed on are the permissions currently assigned to Role A.
For example, RUCD permissions cannot be assigned if Role
A only has RU permissions.
www.gantner.com
Role C
Role A
Role B_1
Role B_2
HB_GAT-ACE7000--InstBed-EN_13
63
GAT ACE 7000
Authorisation Management
6.2 Role Management
A role represents a collection of permissions for the function blocks defined in the software. Roles are organized in
a hierarchical way. Every role is assigned to exactly one parent role and has multiple child roles. The hierarchical
structure defines who is allowed to manage which roles and, therefore, which users. Users of a role can only
manage descendant roles and the users of these roles (provided the user has been assigned "User Management"
and "Role Management" permission).
GAT ACE 7000 starts with one superior role called the SYSTEM role. The SYSTEM role contains exactly one user,
the SYSTEM user who is allowed to do anything within the application. Each subsequent role is a descendant of the
SYSTEM role.
The maximum rights a role can have are the rights of its parent role. Removing a right from a parent role also
deletes the right from all descendant roles.
►
To define a new role, open the "Roles and User Management" page in the software settings menu.
○ The "Roles and User Management" settings page opens.
Figure 6.1 – Roles overview
►
Click on "Add role" to define a new role.
○
64
The “Edit role” window opens in which the role settings are defined.
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Authorisation Management
Figure 6.2 - Role settings (for "SYSTEM" user)
►
In the "Parent role" field, enter a parent role from which the new role inherits.
NOTE! You can only select a role from the same level or lower level as your current role, which was used to
log in to GAT ACE 7000 Viewer.
►
Enter a name for the new role in the "Role name" field. Each role must have a unique name.
►
Enter a brief description of the role in the "Role description" field.
►
Assign individual permissions for the role by marking/unmarking the function block boxes.
Depending on the selected parent role, different permissions are available to assign to the selected role. In the
figure above, it is possible to assign permissions for every function available in GAT ACE 7000. This is because the
logged-in user is the SYSTEM user who has grant permission for every function block. Clicking on the option boxes
next to the functions define the permissions assigned to each function. The definition for each column is as follows:
-
C: "Create" permission - Generate new data records for the function
-
R: "Read" permission - Display data records for the function
-
U: "Update" permission - Changing existing data records for the function
-
D: "Delete" permission - Deleting data records for the function
-
E: "Executing" permission - Execute actions concerning the function
-
G: "Grant" permission - Passing on the permissions of this function to other users
The Role ID is calculated automatically and is only relevant when external applications are used.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
65
GAT ACE 7000
Authorisation Management
6.3 User Management
Each user in GAT ACE 7000 has their own user account. The user accounts are secured by a unique username
and password, thereby preventing users from inappropriately logging into another user’s account. Every user in
GAT ACE 7000 must be assigned to exactly one role (see "6.2. Role Management"). It is not possible to have a
user who is not assigned to a role. The user inherits their system functionality and permissions from their role.
There is also the possibility to explicitly override role permissions at the user level for individual function blocks.
These user permissions are retained even if the permission is changed at the role level.
►
To define a new role, open the "Roles and Users" page in the system settings menu.
○ The "Roles and Users" settings page opens.
Figure 6.3 – Users overview
Listed at the bottom of the page are all the current user accounts. The figure above shows the default users, which
are included with GAT ACE 7000, as described in section "6.3.2. Default Users". To edit a user account, select the
user from the list and click on the "Edit user" icon.
►
To create a new user, click on "Add user".
○ The "Edit user" window opens.
66
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Authorisation Management
Figure 6.4 - User settings
►
In the “Role” field, assign a role to the user from the drop-down menu.
○ The user’s authorisation to use specific functions is directly linked to the selected role.
►
Enter a unique name for the user in the "User name" field. The user will use this name to log in.
►
In the "Display name" field, enter a display name for the user. GAT ACE 7000 uses this name to represent the
user in the application, e.g., in the log files.
►
Enter a password for the user. This must be entered twice for verification.
NOTE! Use a strong password. The password must be at least 7 characters long and contain at least one
uppercase letter, one lower case letter, and one number. Click on "Generate" to automatically generate a strong
password.
►
If desired, role permissions can be overridden by explicitly setting user permissions in the table.
○ Permissions that are set explicitly on user level are marked with an ochre background. For example,
in Figure 6.4 the create ("C"), read ("R") and change ("C") permissions for the “Database Settings”
function blocks have been explicitly assigned for the user and will override the inherited settings from
the selected "User" role.
►
To revoke set permissions, click with the right mouse button on the appropriate fields.
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
67
GAT ACE 7000
Authorisation Management
6.3.1 Active Directory
An Active Directory (AD) domain controller authenticates and authorises all users and computers in a Windows
domain network. When a user logs in to a computer that is part of a Windows domain, the Active Directory checks
the login details to confirm their validity.
GAT ACE 7000 allows users to log in to the application using their Windows login details
(username and password). The following window opens after clicking on the “Active Directory” icon.
Figure 6.5 - Active Directory settings window
- Enable external authentication:
Select this option to enable the Active Directory function.
- Prefer external authentication:
If this option is not enabled, GAT ACE 7000 uses local authentications first and
only if none can be found, uses the Active Directory.
- Server type:
Select the location of the Active Directory.
- Machine: Select this option to use the authentication system from the local
Windows machine. The "Test connection" button scans the PC and
displays the groups and users that can be used for authentication. It
is not necessary to configure these lists any further.
- Domain: Select this option to use an Active Directory located on a server.
Enter the "domain" and "container" details (see Figure 6.5), and
then press "Test connection" to display the groups and users that
can be used for authentication.
68
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
GAT ACE 7000
Authorisation Management
6.3.2 Default Users
After installing GAT ACE 7000, the following default user accounts are available.
User:
Role:
Password:
SYSTEM
SYSTEM
GAT
Administrator
Administrator
Mirone59
NOTE! Immediately after installing GAT ACE 7000, change the passwords of the default users to new and
secure passwords to maintain security. Keep the passwords in a secure place, protected against
unauthorised use.
Access Rights for the "SYSTEM" Role:
Name
Create
Read
Update
Delete
Execute
Grant
Device settings management
Database settings management
X
X
X
X
X
X
X
X
-
X
X
Application settings management
Communications settings management
X
X
X
X
X
X
X
X
-
X
X
Site management
Role management
X
X
X
X
X
X
X
X
-
X
X
User management
X
X
X
X
-
X
X … granted
O … denied
- … not available
Access Rights for the "Administrator" Role:
Name
Create
Read
Update
Delete
Execute
Grant
Device settings management
Database settings management
X
X
X
X
X
X
X
X
-
X
X
Application settings management
Communications settings management
X
O
X
O
X
O
X
O
-
X
O
Site management
Role management
X
X
X
X
X
X
X
X
-
X
X
User management
X
X
X
X
-
X
X … granted
O … denied
- … not available
www.gantner.com
HB_GAT-ACE7000--InstBed-EN_13
69
GAT ACE 7000
Authorisation Management
Access Rights for the "User" Role:
Name
Device settings management
Create
O
Read
X
Update
O
Delete
O
Execute
-
Grant
O
Database settings management
Application settings management
O
O
O
O
O
O
O
O
-
O
O
Communications settings management
Site management
O
X
O
X
O
X
O
X
-
O
X
Role management
User management
O
O
O
O
O
O
O
O
-
O
O
X … granted
O … denied
- … not available
_
Note:
This manual is valid from the 29th of June, 2017. It is subject to change.
Amendments and changes can be made without prior notice at any time.
The information in this manual is valid for GAT ACE 7000 version 1.3.
70
HB_GAT-ACE7000--InstBed-EN_13
www.gantner.com
72
GANTNER Electronic GmbH
GANTNER Electronic GmbH Deutschland
GANTNER Electronics Pty Ltd Australia
Montafonerstraße 8
Industriestraße 40F
3/105a Vanessa St, Kingsgrove
6780 Schruns, Austria
44894 Bochum, Germany
NSW 2208, Australia
T: +43 5556 73784-0
T: +49 234 58896-0
T: +61 2 9011 8114
F: +43 5556 73784-8000
F: +49 234 58896-11
F: +61 2 8209 1708
info@gantner.com
info-de@gantner.com
info-aus@gantner.com
GANTNER Electronics Ltd. UK
GANTNER Electronic GmbH Middle East
16 The Havens, Ransomes Europark
P.O. Box 62702, Office 1604, Aspect Tower
Ipswich, Suffolk, IP3 9SJ
Business Bay, Sheikh Zayed Road, Dubai, V.A.E.
England
T: +971 4 451 7794
T: +44 1245 697 588
F: +971 4 451 7795
Tech. Line: +44 1480 212 627
M: +971 50 650 4082
info-uk@gantner.com
info-me@gantner.com
HB_GAT-ACE7000--InstBed-EN_13
Part No.: 743224
www.gantner.com
www.gantner.com
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising