P3PC-1582-05EN
P3PC-1582-05EN
CONTENTS
■ Regulatory Information ........................................................ ii
■ Note, Liability ....................................................................... iii
■ Safety Precautions ................................................................ v
Chapter1
PREPARING THE SCANNER.................................. 1
1.1 Checking the Contents of the Scanner Package............. 1
1.2 Names of Parts ................................................................... 1
1.3 Operator panel .................................................................... 1
Chapter2
INSTALLATION OF THE SCANNER....................... 3
2.1 Installing the Scanner Application ................................... 3
2.2 Installing the Scanner ........................................................ 8
2.3 Connecting the Scanner to Your PC................................. 9
2.4 Confirming Installation ...................................................... 9
Appendix1 TROUBLESHOOTING........................................ AP-1
Appendix2 DAILY CARE ...................................................... AP-4
Appendix3 REPLACING CONSUMABLES.......................... AP-5
i
INTRODUCTION
Canadian DOC Regulations
Thank you for purchasing the fi-5015C Color Scanner.
This document describes how to use fi-5015C and basic
operation methods. Before you start using fi-5015C be
sure to thoroughly read this manual to ensure correct
use.
This digital apparatus does not exceed the Class B
limit for radio noise emissions from digital
apparatus set out in the Radio interference
Regulations of the Canadian Department of
Communications.
This Class B digital apparatus complies with
Canadian ICES-003.
Le présent appareil numérique n'émet pas de
parasites radioélectriques dépassant les limites
applicables aux appareils numériques de la classe
B et prescrites dans le Règlement sur le brouillage
radioélectrique dictées par le Ministère des
Communications du Canada.
Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
The "Operator’s Guide" stored on the Setup DVD Rom
provides useful and detailed information on Operations
when you would like to use advanced features, Daily
Care for maintenance of the scanner, and Replacing
Consumables to maintain conditions for smooth scanning. Please also read the Operator’s Guide for further
information.
■ Regulatory Information
FCC Declaration
Bescheimigung des Herstellers /
Importeurs
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not
occur in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment
and receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is
located.
•Consult your dealer or an experienced radio/TV
technician.
Für den fi-5015C wid folgendes bescheinigt:
•In Übereinsstimmung mit den Bestimmungen
der EN45014(CE) funkentstört
•Maschinenlärminformationsverordnung
3.GPSGV: Der höchste Schalldruckpegel beträgt
70 dB (A) oder weniger, gemäß EN ISO 7779.
ENERGY STAR®
PFU Limited, a Fujitsu company,
has determined that this product
meets the ENERGY STAR®
guidelines for energy efficiency.
ENERGY STAR® is a registered
trademark of the United States.
FCC warning: Changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
NOTICE
The use of a shielded interface cable is
required to comply with the Class B limits
of Part 15 of FCC rules.
The length of the AC cable must be 3
meters (10 feet) or less.
ii
■ Note, Liability
•Do not put the substance contained in the lamp
in your mouth as it has mercury.
•Do not breathe the chemical liquid contained in
the scanner lamps.
•Do not incinerate, crush, or shred the lamps or
scanner parts.
READ ALL OF THIS MANUAL CAREFULLY
BEFORE USING THIS PRODUCT. IF THIS
PRODUCT IS NOT USED CORRECTLY,
UNEXPECTED INJURY MAY BE CAUSED TO
USERS OR BYSTANDERS.
Trademarks
Also, keep this manual in a safe place so that it
can be easily referred to during use of this
product.
Microsoft, Windows, Windows Server, Windows
Vista, and SharePoint are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
ISIS and Quick Scan are either registered
trademarks or trademarks of EMC Corporation in
the United States.
Adobe, the Adobe logo, Acrobat, and Adobe
Reader are either registered trademarks or trade
names of Adobe Systems Incorporated in the
United States and/or other countries.
Other company names and product names are the
registered trademarks or trademarks of the
respective companies.
While all efforts have been made to ensure the
accuracy of all information in this manual, PFU
assumes no liability to any party for any damage
caused by errors or omissions or by statements of
any kind in this manual, its updates or
supplements, whether such errors are omissions or
statements resulting from negligence, accidents,
or any other cause. PFU further assumes no
liability arising from the application or use of any
product or system described herein; nor any
liability for incidental or consequential damages
arising from the use of this manual. PFU disclaims
all warranties regarding the information contained
herein, whether expressed, implied, or statutory.
How Trademarks Are Indicated In
This Manual
Use in High-safety Applications
This product has been designed and manufactured
on the assumption that it will be used in office,
personal, domestic, regular industrial, and
general-purpose applications. It has not been
designed and manufactured for use in applications
(simply called "high-safety applications" from
here on) that directly involve danger to life and
health when a high degree of safety is required,
for example, in the control of nuclear reactions at
nuclear power facilities, automatic flight control
of aircraft, air traffic control, operation control in
mass-transport systems, medical equipment for
sustaining life, and missile firing control in
weapons systems, and when provisionally the
safety in question is not ensured. The user should
use this product with adopting measures for
ensuring safety in such high-safety applications.
PFU LIMITED assumes no liability whatsoever
for damages arising from use of this product by
the user in high-safety applications, and for any
claims or compensation for damages by the user
or a third party.
References to operating systems (OS) are
indicated as follows:
Windows 2000
Windows® 2000 Professional
operating system
Windows XP
Windows® XP Home Edition
operating system,
Windows® XP Professional
operating system (32/64-bit)
Windows
Server 2003
Windows Server® 2003,
Standard Edition (32/64-bit),
Windows Server® 2003 R2,
Standard Edition (32/64-bit)
Windows Vista
Windows Vista® Home Basic
operating system (32/64-bit),
Windows Vista® Home Premium
operating system (32/64-bit),
Windows Vista® Business
operating system (32/64-bit),
Windows Vista® Enterprise
operating system (32/64-bit),
Windows Vista® Ultimate
operating system (32/64-bit)
Windows
Server 2008
Windows Server® 2008
Standard (32/64-bit),
Windows Server® 2008 R2
Standard
About the use of mercury
Hg
Lamp(s) inside this product contain
mercury and must be recycled or
disposed of according to local, state, or
federal laws.
To avoid unexpected injuries;
iii
Windows 7
Symbols Used In This Manual
Windows® 7 Home Premium
operating system (32/64-bit),
Windows® 7 Professional
operating system (32/64-bit),
Windows® 7 Enterprise
operating system (32/64-bit),
Windows® 7 Ultimate operating
system (32/64-bit)
ATTENTION
Where there is no distinction between the different
versions of the above operating system, the
general term "Windows" is used.
Adobe Acrobat
This symbol alerts operators to particularly
important information. Be sure to read this
information.
This symbol alerts operators to helpful
advice regarding operation.
HINT
Adobe® Acrobat®
A TRIANGLE symbol indicates that special care
and attention is required.
The drawing inside the triangle shows the
specific caution.
All the descriptions in this manual assume the
usage of Adobe Acrobat bundled with this
product. However, Adobe Acrobat may be
upgraded without notice. If the descriptions differ
from the screens actually displayed, refer to the
Acrobat’s “Help”.
A CIRCLE with a diagonal line inside shows
action which users may not perform.
The drawing inside or under the circle shows the
specific action that is not allowed.
Manufacturer
R
PFU LIMITED
International Sales Dept., Imaging Business
Division, Products Group
Solid Square East Tower, 580 Horikawa-cho,
Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone : (81-44) 540-4538
Outline characters on a colored background
show instructions users should follow.
It may also include the drawing that shows the
specific instruction.
Warning Label
The glass surface inside the ADF becomes hot
during the operation. Be careful not to touch the
glass surface inside the ADF.
© PFU LIMITED 2006-2011
About Maintenance
ATTENTION
The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner
or an authorized FUJITSU Image Scanner service
provider to make repairs to this product.
Screen Examples In This Manual
Warning Indications Used In This
Manual
WARNING
CAUTION
Do NOT remove, stain or scratch the
warning labels from the scanner.
The screen examples in this manual are subject to
change without notice in the interest of product
improvement. If the actual displayed screen
differs from the screen examples in this manual,
operate by following the actual displayed screen
while referring to the User's Manual of the scanner
application you are using.
The screenshots in this manual were captured
from TWAIN scanner driver, ScandAll PRO
Image Capturing Utility Software, ISIS scanner
driver, QuickScan Pro™ image capturing software
and Adobe Acrobat.
This indication alerts operators to an
operation that, if not strictly
observed, may result in severe injury
or death.
This indication alerts operators to an
operation that, if not strictly
observed, may result in safety
hazards to personnel or damage to
equipment.
iv
■ Safety Precautions
Do not install the device in locations that
has oil smoke, steam, humidity, and dust.
In the following warnings, "power cable" may
refer to the AC cable connected to the AC adapter
collectively.
Do not install the scanner in locations subject
to oil smoke, steam, humidity, and dust. Doing
so might cause a fire or electric shock.
WARNING
Turn the scanner OFF if it is damaged.
Do not damage the AC cable.
If the scanner is damaged for any reason,
disconnect immediately the power plug in order
to turn out the scanner. Contact the store
where you purchased the scanner.
A damaged AC cable may cause fire or electric
shock.
Be careful of the following when handling the
power cable:
• Do not moisten, modify, tie, bundle, or wind
the cable.
Do not put liquids inside the scanner.
• Do not place heavy objects on the cable, trap
Do not insert or drop metal objects in to the
scanner. Do not scan wet documents or
documents with paper clips or staples. Do not
splash or allow the scanner to get wet.
the cable in a doorway, drop or damage the
cable in any other way.
• Do not pull or forcibly bend or twist the cable.
• Do not place any metal near to the plug of
If foreign objects (water, small metal objects,
liquids, etc.) get inside the scanner, immediately
turn off the scanner and disconnect the power
plug from the power outlet, then contact the store
where you bought the scanner or the
Maintenance Service Center. Pay particular
attention to this warning in households where
there are small children.
the power cable.
Do not use damaged AC cables or power
plugs, or install any cables or power plugs to
loose wall sockets.
Use only specified AC cables and
connector cables
Do not touch the inside of the scanner
unless necessary.
Use only specified AC cables and connector
cables. Failure to use the correct cables might
cause electric shock and/or equipment failure.
Please don’t use the AC cable provided with
this scanner for other devices, since this might
cause equipment failure and other troubles or
an electric shock.
Do not take apart or modify the scanner. The
inside of the scanner contains high-voltage
components. Touching these components might
cause fire or electric shock.
Do not use the scanner if there is a strange
odor.
Use this scanner only at the indicated
power voltage. Do not connect to multiplepower strips.
If you detect excessive heat coming from the
device or detect other problems such as smoke,
strange smells or noises, disconnect immediately
the power plug in order to turn out the scanner.
Make sure that any smoke coming from it has
stopped, before contacting the store where you
bought the scanner or an authorized FUJITSU
scanner service provider.
Use this scanner only at the indicated power
voltage and current. Improper power voltage
and current might cause fire or electric shock.
Do not connect to multiple-power strips.
Do not touch the AC cable with wet hands.
Do not touch the power plug with wet hands.
Doing so might cause electric shock.
Do not use aerosol sprays near the
scanner.
Do not use any aerosol sprays or alcohol
based sprays to clean the scanner.
Dust blown up by strong air from the spray may
enter the inside of the scanner. This may cause
the scanner to fail or malfunction.
Sparks, caused by static electricity, generated
when blowing off dust and dirt from the outside
of the scanner may cause a fire.
Wipe any dust from the power plug.
Wipe off any dust from the power cable, metal
parts on the power plug or metal fittings with a
soft, dry cloth. Accumulated dust might cause
fire or electric shock.
v
Before moving the scanner, disconnect the
power plug from the power outlet.
CAUTION
Do not move the scanner with the power and
interface cables connected as this might
damage the cables, causing fire, electric shock
or injuries. Before moving the scanner, be sure
to disconnect the power plug from the power
outlet, and all other data cables. Make sure that
the floor is free of any obstruction.
Do not install the scanner on unstable
surfaces.
Make sure that the scanner is installed on a
flat, level surface and that none of its parts
extend beyond the surface top, such as a desk
or table. Do not install the scanner on
unstable surfaces. Install the scanner on a level
surface that is free of vibration to prevent it
from falling.
Install the scanner on a strong surface that will
support the weight of the scanner and other
devices.
Protect the scanner from static electricity.
Install the scanner away from strong magnetic
fields and other sources of electronic noise.
Also, protect the scanner from any static
electricity as this might cause the scanner to
malfunction.
Do not block the ventilation ports.
Disconnect the power plug from the power
outlet when the scanner is not used for a
long period of time.
Do not block the ventilation ports. Blocking the
ventilation ports generates heat inside of
scanner, which may results in fire or scanner
failure.
When the scanner is not going to be used for a
long period of time, be sure to disconnect the
power plug from the power outlet for safety.
Do not place heavy objects or stand on top
of the scanner.
Do not place heavy objects on the scanner or
use the scanner's surface top to perform other
work. Improper installation might cause injuries
and equipment failure.
Do not install the scanner in the direct
sunlight.
Do not install the scanner under direct sunlight or
near heating apparatus. Doing so might cause
excessive heat to build up inside the scanner,
which can cause scanner trouble or even fire.
Install the scanner in a well-ventilated location.
Firmly insert the power plug.
Firmly insert the power plug as far it can go into
the power outlet.
Before moving the scanner, make sure the
shipping lock is locked.
Avoid any contact when scanner is in use.
When moving the scanner, be sure to lock the
shipping lock in order to prevent damages to
the scanner.
Avoid touching any scanner mechanism during
scanning since this may cause injuries.
Do not use the scanner immediately after
moving it from a cold place into a warm
room.
Do not use the device immediately after
moving it from a cold place into a warm room.
This may cause condensation, which might
lead to scanning errors. Let the device dry
about one or two hours before you use it.
vi
PREPARING THE SCANNER
Chapter1
1.1 Checking the Contents of
the Scanner Package
1.3 Operator panel
The operator panel is located on the front side of the
scanner. The panel consists of a Function Number Display, four buttons and a LED.
When you unpack the scanner package, make sure that
the package contains all the parts on the list included in
the package.
If any parts are missing or defective, contact your scanner dealer or an authorized FUJITSU scanner service
provider. Handle the scanner and accessories with care.
1.2 Names of Parts
This section describes the names of parts.
Side Guide
ADF paper chute
Extension
(1)
Document cover
Document
stopper
(2)
(4)
(5)
(6)
.
Name
Flatbed
Function
Function Number
Display (2)
Indicates the state of the scanner. The meaning of the numbers and alphabets indicated are
explained later in this section.
Buttons
Function (1)
Changes the Function activated
by the Send to button.
Send to (3)
Launches the linked application
software (*).
Scan (4)
Operator panel
Automatic Document Feeder (ADF)
(3)
Power button
(6)
Power LED(5)
Turns the scanner ON and OFF.
Lights when the scanner is
turned ON.
*) About the settings on the launcher, refer to TWAIN
scanner driver help and the "fi-5015C Operator’s
Guide" on the Setup DVD-ROM.
Shipping lock
Main power switch
USB connector
ADF cable connector
DC inlet
1
■ Indications on the Function
Number Display
The following shows the indications on the Function
Number Display.
No.
Descriptions
8
P
Lights only one time upon turning on the scanner.
0
Indicates that initialization will soon be completed.
1
Indicates that initialization has been completed
successfully.
This status is called "Ready Status".
U
Indicates that a temporary error (that users can
solve) has occurred during the initialization or
scanning of documents.
"U" and an error number (0, 1, 9) are displayed
alternately. Refer section "Temporary error" on
page. AP-3.
To return the scanner to the ready status ("1"),
press the "Scan" or "Send to" button while the
error is indicated. Refer section "Temporary error"
on page. AP-3.
E
Indicates that a device alarm (that users can not
solve) has occurred during the initialization or
scanning of documents.
"E" and an alarm number (0, 2 ,7, b, c, d) are indicated alternately.
To return the scanner to the ready status ("1"),
press "Scan" or "Send to" button.
If this alarm occurs, turn the power off and then on
again. If the alarm is indicated after turning on the
power again, contact your service engineer.
Indicates that the scanner has been turned ON and
is being initialized.
2
Chapter2
INSTALLATION OF THE SCANNER
■ Installing the TWAIN Scanner
Driver
2.1 Installing the Scanner
Application
For scanning documents with this scanner, both scanner
driver and image capturing application software (called
"application" hereafter) must be installed on your PC.
The following scanner drivers and applications are provided:
ATTENTION
• Scanner Driver:
TWAIN Scanner Driver
ISIS Scanner Driver
1. Turn on your PC and log on to Windows.
• Scanning application:
ScandAll PRO (For TWAIN driver/ISIS driver)
QuickScan ProTM (Trial) (for ISIS )
ATTENTION
Install the appropriate scanner driver for the application
you will use. The following sections describe installation of each driver and application.
ATTENTION
Windows XP screenshots are used in this
section as examples. The windows and
operations may slightly vary depending on
your OS.
Be sure to log on as a user with "Administrator" privileges.
2. Insert the Setup DVD-ROM into the DVD drive.
⇒ <SETUP DISK START UP SCREEN> appears.
Please install the scanner driver before
connecting the scanner to your PC.
If you connect the scanner before installing the scanner driver, the scanner will not
operate correctly.
If you have connected the scanner beforehand, the "Found New Hardware Wizard"
screen appears (this screen might differ
slightly according to the used OS) . On this
screen, click the [Cancel] button to close
the Wizard screen and install the scanner
driver first.
ATTENTION
This screen may not appear when the
"Autoplay" setting of your PC is OFF. In
this case, run "AutoPlayer.exe" in this
DVD-ROM directly from the "Explorer" or
"My Computer".
3. Click [INSTALL], and then click [TWAIN
Driver].
For TWAIN Scanner Driver
■ Preparation
Confirm the following items before installing the application.
• Take out the Setup DVD-ROM from its
package, but do not insert the Setup DVDROM into the DVD driver yet.
• Uninstall any older version of TWAIN driver
if already installed.
ATTENTION
4. Error Recovery Guide Installation window
appears.
Error Recovery Guide is a software that displays troubleshooting information on screen
when any scanner error occurs. Although this
software’s installation is highly recommended,
it can be installed later if you do not install it in
this step.
Uninstall [Scanner Utility for Microsoft Windows] from [Add/Remove Programs] of the
control panel.
3
ATTENTION
When you select [Yes] for installing the
Error Recovery Guide, [Choose Setup
Language] window appears. Select a language and follow the instructions on the
window. Error Recovery Guide will automatically continue finishing its installation.
Please wait until the installation of TWAIN
driver automatically starts.
ATTENTION
Depending on the operating system you
are using, you may need to do the following.
Windows 2000:
If you see the [Digital Signature not
Found] dialog box, click the [Yes] button.
Windows Vista:
If you see the [Found New Hardware] dialog box, select [Locate and install driver
software], and then in the [User Account
Control] dialog box, click the [Continue]
button, if it is displayed.
5. Select a language used for installation on
[Choose Setup Language] window and click
[Next].
■ Installing ScandAll PRO/Scan to
Microsoft SharePoint
ScandAll PRO is software for scanning images, which is
in compliance with both TWAN/ISIS standards. Using
TWAIN or ISIS together with ScandAll PRO allows you
to create document images.
Scan to Microsoft SharePoint is an application that
allows you to upload your files easily from ScandAll
PRO to a SharePoint site. Can be installed together with
ScandAll PRO.
6. Follow the instructions on the window to install
the application.
ATTENTION
Be sure to log on as a user with "Administrator" privileges.
7. When the [InstallShield Wizard Complete] window appears, click [Finish].
1. Insert the Setup DVD-ROM into the DVD drive.
⇒ <SETUP DISK START UP SCREEN> appears.
2. Click [INSTALL], and then click [ScandAll
PRO].
3. Select a language for the installation on
[Choose Setup Language] dialog box, and then
click the [Next] button.
4. Proceed with the installation, following the onscreen instructions.
5. When the [InstallShield Wizard Complete] dialog box appears, click the [Finish] button.
Your computer will be restarted.
Do not remove the Setup DVD-ROM from the DVD
drive until your PC has completely restarted.
Installation of the scanner driver is completed.
HINT
4
For information about the features of ScandAll PRO, refer to Help topics in ScandAll
PRO.
5. Click [INSTALL], and then click [ISIS Driver].
For ISIS Scanner Driver
■ Preparation
Take out the Setup DVD-ROM from its package, but do
not insert the Setup DVD-ROM into the DVD drive yet.
■ Installing the ISIS Scanner Driver
ATTENTION
Windows XP screenshots are used in this
section as examples. The windows and
operations may vary slightly depending on
your OS.
6. Error Recovery Guide Installation dialog box
appears.
Error Recovery Guide is an application with
which you can view on-screen information for
troubleshooting errors that may occur in the
scanner. This guide helps solve problems, so
select [Yes] to install it. You may also choose
to install it later.
1. Press the power button to turn on the scanner.
2. Turn on your personal computer, and then log
on to Windows.
ATTENTION
Be sure to log on as a user with "Administrator" privileges.
ATTENTION
3. When the scanner is automatically detected,
[Found New Hardware Wizard] or [Add/
Remove Hardware Wizard] dialog box will
appear. Click the [Cancel] button to close the
Wizard dialog box.
After you select [Yes] for installing Error
Recovery Guide, the [Choose Setup Language] dialog box appears. Select a language and follow the on-screen
instructions. The Error Recovery Guide
dialog box is automatically displayed when
the installation is complete. Wait until the
installation of the ISIS starts.
7. Select a language for the installation on the
[Choose Setup Language] dialog box, and then
click the [Next] button.
4. Insert the "Setup DVD-ROM" into the DVD
drive.
⇒ <SETUP DISK START UP SCREEN> appears.
ATTENTION
8. Install the driver, following the on-screen
instructions.
The [SETUP DISK START UP SCREEN]
may not appear if the "AutoPlay" setting is
set to off. In this case, find
"AutoPlayer.exe" in the DVD-ROM using
"Explore" or "My Computer" and execute
it.
9. When you see the [InstallShield Wizard Complete] dialog box, click the [Finish] button.
5
Your computer will restart and detect the scanner. Do
not remove the Setup DVD-ROM from the DVD drive
until your personal computer completely starts up again.
ATTENTION
Depending on the operating system you
are using, you may need to do the following.
Windows 2000:
If you see the [Digital Signature not
Found] dialog box, click [Yes].
Windows Vista:
If you see the [Found New Hardware] dialog box, select [Locate and install driver
software], and then in the [User Account
Control] dialog box, click the [Continue]
button, if it is displayed.
ATTENTION
■ Installing QuickScan Pro™(Trial)
QuickScan ProTM is image capturing software based on
the ISIS standard. By using this software together with
ISIS, you can scan documents with the scanner. Follow
the procedure below to install the trial version of QuickScan ProTM that comes with this scanner.
ATTENTION
"QuickScan ProTM" included in the Setup
DVD-ROM is a trial version that can be
executed 30 times before it is disabled. If
you wish to continue using this product,
please consider purchasing full version.
(When you install the trial version, use the
displayed Serial Number.)
5. Install the application, following the on-screen
instructions.
Error Recovery Guide
Be sure to log on as a user with "Administrator" privileges.
Error Recovery Guide is a software that displays troubleshooting information on screen if any scanner error
occurs.
If you did not install together the Error Recovery Guide
with the driver, please proceed with the procedures
given below for installing it.
1. Insert the Setup DVD-ROM into the DVD drive.
⇒ <SETUP DISK STARTUP SCREEN> appears.
2. Click [INSTALL], and then click [QuickScan Pro
(Trial)].
1. Insert the Setup DVD-ROM into the DVD drive.
⇒ <SETUP DISK STARTUP SCREEN> appears.
3. In the [Welcome to the InstallShield Wizard for
QuickScan 4.7] dialog box, click the [Next] button.
2. Click [INSTALL].
3. Click [Error Recovery Guide] on the next
screen.
4. Type in necessary information in the [Customer
Information] dialog box, and then click the
[Next] button.
4. Select a language to use for the installation in
the <Choose Setup Language> window and
click [OK].
5. Install the application following the instructions
in the window.
6. When the [InstallShield Wizard Complete]
screen displays, click [Finish].
6
3. Follow the on-screen instructions to install the
software.
Image Processing Software Option
(Trial)
For details on the installation of the Image Processing
Software Option, refer to the "Image Processing Software Option USER’S GUIDE".
Installing
Adobe®
Refer to "Adobe Acrobat Help" about how
to use Adobe Acrobat.
HINT
This Acrobat version does not support Windows 2000
and Windows Server 2008.
Acrobat®
■ Uninstalling Supplied Programs
Follow the procedure below to uninstall supplied programs.
Install Adobe Acrobat using the following procedure
from the "Adobe Acrobat DVD-ROM" supplied with
this product.
Prepare the Adobe Acrobat DVD-ROM.
Windows XP screenshots are used in this
section. The windows and operations may
slightly vary depending on your OS.
HINT
1. Insert the supplied "Adobe Acrobat DVD-ROM"
into the DVD drive.
The DVD-ROM is recognized automatically, and
the following dialog box appears.
1. Start up your PC.
ATTENTION
Be sure to log on as a user with "Administrator" privileges.
2. Exit all currently running programs.
3. Select [Control Panel] - [Add or remove Programs] from the [Start] menu.
ATTENTION
⇒ This displays the "Add or remove Programs"
This window is not displayed automatically
when the "Auto play" setting of your computer is deactivated. In this case, run
"AutoPlay.exe" of this DVD-ROM directly
using the "Explore" or "(My) Computer."
screen which displays a list of the currently
installed applications.
4. Select the application to uninstall.
• When uninstalling TWAIN scanner driver,
select "Scanner Utility for Microsoft Windows".
• When uninstalling ScandAll PRO,
select "Fujitsu ScandAll PRO". After ScandAll
PRO, you can also remove Scan to Microsoft
SharePoint.
• Microsoft SharePoint: [Scan to Microsoft
SharePoint]
• When uninstalling ISIS scanner driver,
select "ISIS Driver Bundle Installer for fi
Series Scanners".
• When uninstalling QuickScan ProTM,
select "QuickScan".
• When uninstalling Error Recovery Guide,
select "Error Recovery Guide".
2. Select [US English] in "Select The Language...", and then click the [OK] button.
The following dialog box appears.
7
• When uninstalling Image Processing Software Option,
select "Image Processing Software Option"
• When uninstalling Software Operation
Panel,
select "Software Operation Panel".
ATTENTION
When uninstalling Adobe Acrobat, refer to
the installation procedure described in the
Adobe Acrobat DVD-ROM.
3. Installation of the ADF paper chute, Extension
and Document stopper.
5. Click the [Change/Remove] or [Remove] button.
Attach Extension to ADF paper chute, and then
mount it on the scanner; attach Document stopper
to the scanner.
6. When the confirmation dialog box appears,
Click the [OK] or [Yes] button.
ADF paper chute
⇒ This executes the uninstallation.
ATTENTION
Extension
Document stopper
Screen displays may vary slightly according to the operation system (OS) you are
using. Follow the on screen instructions of
the OS.
Examples
In Windows 2000, the window and button
names described above are as follows:
• [Add or Remove Programs] -> [Add/
Remove Applications]
• The [Change/Remove] button -> The
[Add/Remove] button
In Windows Vista, the window and button
names described above are as follows:
• [Uninstall or Change a program] ->[Uninstall or Change]
4. Connect the ADF cable to the ADF cable connector on the scanner, and secure it with
screws.
2.2 Installing the Scanner
After the computer has been restarted, connect the scanner.
1. Place the scanner at its installation site.
For details on the scanner's dimensions and
required installation space, refer to "fi-5015C
Operator’s Guide" "Appendix A Installation
Specifications" in the Setup DVD-ROM.
Screw
2. Unlock the shipping lock
5. Connect the AC adapter.
The carrier unit inside the scanner is fixed in place
by the shipping lock to prevent the scanner from
becoming damaged during transportation from
factory.
After transporting and placing the scanner, release
the shipping lock.
ATTENTION
8
Use only the AC adapter provided by the
manufacturer.
2. Connect the other end of the USB interface
cable to the PC.
1) Connect the AC cable to the AC adapter.
ATTENTION
• Be sure to use the USB cable which
•
2) Connect the AC adapter connector to the
scanner’s DC inlet.
•
comes as an accessory with this scanner. Correct operation with commercially
available cables is not guaranteed.
When connecting to an USB hub, use
the first stage USB hub that is closest to
the computer. If you use the second or
later hub stages, the scanner may not
operate correctly.
If you connect the scanner with USB 2.0,
it is required that the USB port and Hub
are compliant with USB 2.0. The scanning speed may slow down if it is connected with USB1.1.
3. Press the "I" side of the main power switch to
turn on the scanner.
3) Plug the AC cable into the outlet.
HINT
4. Press the power button to turn ON the scanner.
Your scanner will be automatically detected.
For Windows 2000:
When [Digital Signature not Found] appears,
click [Yes].
The Function Number Display and the LED
may flash for an instant when plugging the
AC cable into the outlet.
The installation of the scanner is completed.
2.4 Confirming Installation
2.3 Connecting the Scanner to
Your PC
To confirm whether the installation was successful, perform a scanning operation with an application that complies with either the TWAIN regulations, such as
ScandAll PRO or the ISIS regulations such as QuickScan ProTM.
Follow the procedure below to connect the USB cable.
1. Connect the USB interface cable to the USB
interface connector.
■ Checking the Operation of the
Scanner Driver
1. Load the document on the scanner.
2. Launch ScandAll PRO.
From the [start] menu, select [All Programs] ->
[Fujitsu ScandAll PRO] -> [ScandAll PRO].
⇒ ScandAll PRO starts up.
3. In ScandAll PRO, select [Tool] on the menu,
and then select [Preferences].
⇒ The [Setup] dialog box appears.
9
4. On the [Scan] tab, select a driver.
9. In the [Scan Settings] dialog box, clear the
[Save to file] checkbox.
To check the operation of TWAIN, select
[TWAIN].
To check the operation of ISIS, select [ISIS].
5. Click the [OK] button to close the [Setup] dialog
box.
6. In ScandAll PRO, select [Scan] on the menu,
and then select [Select Scanner].
HINT
You only check the operation now, so you
do not have to save to file.
10. Click [Scanner Settings].
⇒ A setup dialog box appears for you to configure
scanner driver settings.
11. Configure scanner settings such as the resolution and paper size.
7. Select a scanner in the displayed dialog box.
To use TWAIN:
Select [FUJITSU fi-5015C], and then click the
[Select] button.
To use ISIS:
Select [Fujitsu fi-5015C] and then click the
[Select] button.
To use TWAIN
On the dialog box below, configure scan settings,
and then click the [OK] button.
8. Select [Scan] on the menu, and then select
[Scan Settings].
10
To use ISIS
On the dialog box below, configure scanning settings, and then click the [OK] button.
⇒ You are returned to the [Scan Settings] dialog
box.
12. Click the [Scan] button.
HINT
When you are using TWAIN, you may see
the TWAIN Driver setup dialog box again. If
so, click the [Scan] button on the dialog
box.
⇒ The document is scanned and the scanned image
is displayed in the [ScandAll PRO] window.
If the scanned document image is displayed in the window, it means that the scanner driver is installed properly.
11
Appendix1 TROUBLESHOOTING
■ Troubleshooting checklist
Symptom
Scanner does not turn on.
Check this item
Remedy
Is the main switch turned on?
Turn the main switch on.
Have you pushed the power button?
Push the power button.
Are the AC cable and AC adapter properly connected to the scanner?
Correctly connect the AC cable and the AC
adapter.
Disconnect the AC cable and the AC adapter from
the scanner, then connect them again.
If this does not restore the power supply, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Is Windows normally started up?
Push the power button again after completely
starting up Windows.
Are the documents loaded correctly on
the ADF paper chute?
Load the document correctly on ADF paper chute.
Is the ADF closed completely?
Close the ADF completely.
Is the USB cable properly connected?
Correctly connect the cable. (When a USB hub is
used, check the hub's power supply.)
Does the Function Number Display indicates an alarm or an error?
When the Function Number Display indicates an
alarm or an error, refer to the "Chapter 4. TROUBLESHOOTING" in the fi-5015C Operator’s
Guide for removing the alarm or the error.
Does the alarm state remain displayed
even after the scanner has been turned
off and back on again?
Turn off and on the power button.
If this does not eliminate the alarm state, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Vertical lines appear in the
generated image of the
scanned image.
Is the glass dirty?
Clean the glass following the instructions in the
Operator's Guide "3 Maintenance".
The generated image shifts
or is distorted.
Are the documents loaded correctly?
Load the documents correctly.
Quality of generated image
is unsatisfactory.
Are the glass or sheet guides (a white
location) clean?
Clean dirty locations.
Multi feed frequently
occurs. (*)
Do the documents satisfy the "Document Quality" in the section 2.2.1 of the
fi-5015C Operator’s Guide?
Scan the document by Flatbed.
Are the documents set properly in the
ADF paper chute?
Fan the documents before scanning. Correctly
align the document stack and load them on the
ADF paper chute. Refer to Section 2.2.2 of the fi5015C Operator’s Guide.
Is the document stack thicker than 4mm?
Reduce the number of sheets in the document
stack to 4 mm thickness or less.
Is the Pad ASSY dirty?
Clean the Pad ASSY. Refer to the Operator's
Guide "3.2.3 Cleaning the ADF".
Is the Pad ASSY worn out?
Replace the Pad ASSY. Refer to the Operator's
Guide "3.3.3 Replacing the Pad ASSY".
Scanning does not start.
AP-1
Symptom
Check this item
Remedy
Do the documents satisfy the "Document Quality" in Section 2.3.1of the fi5015C Operator’s Guide?
Scan the document by Flatbed.
Is the thick document placed on the Flatbed?
Is the thick document placed on the Flatbed?
Is the Pick roller unit dirty?
Clean the Pick roller unit. Refer to the Operator's
Guide "3.2.3 Cleaning the ADF".
Is the Pick roller unit worn out?
Replace the Pick roller unit. Refer to the Operator's Guide "3.3.4 Replacing the Pick roller unit".
The generated images are
elongated.
Are the Pick roller unit dirty?
Clean the Pick roller unit. Refer to the Operator's
Guide "3.2.3 Cleaning the ADF".
There is a shadow on the
leading edge of the generated image?
Are the Pick roller unit dirty?
Clean the Pick roller unit. Refer to the Operator's
Guide "3.2.3 Cleaning the ADF".
Have you adjusted the offset (the scanning starting position)?
Adjust the [Sub-scan Setting] on [Scanners and
Cameras] in the control panel.
Paper is not fed (pick error
occurs frequently, or document stops midway).
* "Multi feed" means that more than 2 papers are fed at the same time.
AP-2
■ Temporary error
Indication
■ Device alarm (Permanent error)
Description
U0
Shipping lock error occurred.
U1
A paper feed error occurred.
U9
ADF error.
Indication
E0
• "U1" error
1. Remove jammed documents.
(Refer to fi-5015C Operator’s Guide "3.1 How
to clear the paper jam" on the Setup DVDROM.)
2. Confirm that the documents meet the paper
conditions for scanning.
(Refer to fi-5015C Operator’s Guide "2.2.1
Checking document condition" on the Setup
DVD-ROM.)
Flatbed motor malfunction.
Shipping lock error occurred.
The following shows the procedure for releasing of each
temporary error.
• "U0" error
Confirm that the shipping lock is released.
Refer to "2.2 Installing the Scanner" (page 8)
Description
E2
Trouble in the optical system.
E7
Trouble occurred in the internal memory
(EEPROM).
Eb
An LSI error.
Ec
An error in the memory.
Ed
An error with USB
When you encounter any alarm, turn off and on the
scanner.
Confirm that the shipping lock is released.
Refer to "2.2 Installing the Scanner" (page 8)
If the alarm is still displayed on the Function Number
Display, contact the store where you purchased the scanner or an authorized FUJITSU scanner service provider.
• "U9" error
Turn off the scanner power. Confirm / Connect
the ADF cable, then turn on the scanner power.
* Be sure of switching off the main switch, in
case you make any operation with ADF cable.
AP-3
Appendix2 DAILY CARE
WARNING
When operating the scanner, the
ADF’s inside glass becomes very
hot.
Before you clean inside the scanner, turn off its power and unplug
the AC adapter from the outlet. Wait
for at least 15 minutes.
■ Cleaning Method
The ADF must be cleaned with a lint-free cloth moistened with the Cleaner F1.
ATTENTION
It may take long before the cleaner
vaporizes if a large quantity is used.
When cleaning the scanner parts,
dampen a cloth with modest quantities
of the cleaner. In addition, wipe off the
cleaner completely with a soft lint-free
cloth to leave no residue on the surface
of the cleaned parts.
■ Do not use aerosol sprays near
the scanner
■ Locations and Cycle for Cleaning
WARNING
Do not use any aerosol sprays or
alcohol based sprays to clean the
scanner.
Dust blown up by strong air from
the spray may enter the inside of
the scanner. This may cause the
scanner to fail or malfunction.
Sparks, caused by static electricity,
generated when blowing off dust
and dirt from the outside of the
scanner may cause a fire.
Part to clean
Pad ASSY
Pick roller unit
Parts No.
Glass
ATTENTION
Remarks
Cleaner F1
PA039500352
1 bottle
Moisten a cloth with
this fluid and wipe the
scanner clean.
Cleaning Wipe
PA039500419
24 sheets/pack
Pre-moistened with
Cleaner F1, Cleaning
Wipes are used
instead of moistened
cloths.
Lint-free dry
cloth
- Commercially available one
Clean these parts after every
1,000 scans.
Pinch roller
■ Cleaning Materials
Cleaning
Materials
Standard Cleaning Cycle
The scanner must be cleaned more frequently if you scan any of the following
type of sheets:
• Documents of coated paper
• Documents that are almost completely
covered with printed text or graphics
• Chemically treated documents such
as carbonless paper
• Documents containing a large amount
of calcium carbonate
• Documents written by pencil
• Documents with not enough fixed a
toner.
For details on the cleaning the ADF, refer to "3.2 cleaning the ADF" in fi-5015C Operator’s Guide on the Setup
DVD-ROM".
For details about the cleaning materials, contact the
FUJITSU scanner dealer where you purchased the scanner.
AP-4
Appendix3 REPLACING CONSUMABLES
WARNING
During its operation, the inside
glass of the ADF becomes very
hot .
Before replacing the
consumables, turn its power off
and unplug the AC adapter from
the outlet. Wait at least
15 minutes.
The following illustrations show the locations of the
consumables. Refer to "Chapter 4 Replacing Consumables" fi-5015C Operator’s Guide on the Setup
DVD-ROM.
■ Replacing the Pad ASSY
■ Consumables and Replacement
Cycle
The followings are the specifications of consumables
and their recommended replacement cycles.
Description
Parts No.
Standard
Replacement Cycle
Pad ASSY
PA032090550
After 20,000 scans or
one year
Pick roller unit
PA032090551
After 100,000 scans or
one year
Pad ASSY
■ Replacing the Pick Roller unit
To purchase consumables, contact the store where you
purchased the scanner or an authorized FUJITSU scanner
service provider.
The replacement cycles above are rough guidelines
when using the following type of paper:
Woodfree paper or Plain paper.
This cycle varies according to the type of the used paper
and how frequently the scanner is used and cleaned.
ATTENTION
Use only the specified consumables.
AP-5
fi-5015C Image Scanner Getting Started
P3PC-1582-05EN
Date of issuance: October, 2011
Issuance responsibility: PFU LIMITED
Copying of the contents of this manual in whole or in part and
copying of the scanner application is forbidden under the
copyright law.
z The contents of this manual are subject to change without notice.
z PFU LIMITED is not liable whatsoever for any damages resulting
from use of this scanner and procedures described in this manual,
profit loss due to defects, and any claims by a third party.
z
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