HP (Hewlett-Packard) | HP Compaq nc6000 Business Notebook | 335167-003 | User manual | Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nc6000 Business Notebook

Document Part Number: 335167-003

February 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel and Pentium are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nc6000 Business Notebook

Third Edition February 2005

First Edition November 2003

Document Part Number: 335167-003

Maintenance and Service Guide iii

Contents

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–11

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.5 Mini PCI Communications Board. . . . . . . . . . . . . . 5–12

5.6 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.7 Bluetooth Wireless Communications Board. . . . . . 5–17

5.8 Integrated Smart Card . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.10 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.11 Memory Expansion Board . . . . . . . . . . . . . . . . . . 5–25

5.12 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.13 Keyboard Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.14 Security Module (TPM) . . . . . . . . . . . . . . . . . . . . 5–30

5.15 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.16 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.17 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.18 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.19 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

iv Maintenance and Service Guide

Contents

5.20 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.21 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.22 Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

5.23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

6 Specifications

A Connector Pin Assignments

B Power Cord Requirements

3-Conductor Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

Maintenance and Service Guide v

Product Description

The HP Compaq nc6000 Business Notebook offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support.

HP Compaq nc6000 Business Notebook

Maintenance and Service Guide 1–1

Product Description

1.1 Models

Notebook models are shown in Tables 1-1 and 1-2.

Table 1-1

HP Compaq nc6000 Model Naming Conventions

Key

Key Description

Brand/Series designator

Processor type

P 180 S4 60 Y

2 3 4 5 6

Processor speed

Options

C = HP nc6000

Display type/ size/resolution

Hard drive size

Optical drive designator

Integrated communication/ wireless device

RAM

Operating system

10 P

8 9

XXXXXX-XXX

P = Mobile Intel Pentium 4 Processor-M

180 = 1.8-GHz

170 = 1.7-GHz

160 = 1.6-GHz

S = SXGA+

X = XGA

80 = 80-GB

60 = 60-GB

C = CD-ROM drive

Y = DVD+RW/R and

CD-RW combo drive

G = combination modem + GB

NIC

N = no modem or

NIC

51= 512-MB

150 = 1.5-GHz

140 = 1.4-GHz

4 = 14.x-in

40 = 40-GB

30 = 30-GB

W = DVD/CD-RW combo drive m = 802.11a/b/g +

Bluetooth® n = no wireless device

25 = 25-MB

2 = Windows 2000 P = Microsoft®

Windows® XP

Pro

10 SKU#

1–2 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq nc6000 Models

All HP Compaq nc6000 models feature:

■

Dual Stick (TouchPad and pointing stick) pointing device

■

8- or 6-cell lithium ion (Li-Ion) battery pack

■

3-year warranty on parts and labor

Cnc6000 P 170 S4 60 Y Gm 51 P

United States DQ882A ABA

Cnc6000

Australia

Cnc6000

Australia

Cnc6000

Latin America

Cnc6000

Norway

170 S4 60 W Gp

DS804P ABG

170 S4 60 W Gp

DS803P ABG

170 X4 60 D Gn

DT486A ABM

160 S4 60 W Gj

DJ299A ABN

Cnc6000 P

French Canada

Cnc6000 P

French Canada

Cnc6000

Korea

160 X4 60 Y Gm 51

DQ880A ABC United States

160 X4 60 W Gm 51

DH915U ABC United States

160 X4 60

DT645P AB1

W Gb 25 P

Cnc6000

Brazil

Latin America

Cnc6000

The Netherlands

160 X4 60 W Gg

DT483A AC4

DT483A ABM

United States

160 X4 40 W Gd 51 P

DJ311S ABH

DQ880A ABA

DH915U ABA

DT483A ABA

Maintenance and Service Guide 1–3

Product Description

Cnc6000

Belgium

Denmark

Europe

France

Germany

Greece

Iceland

Italy

Cnc6000

Belgium

Denmark

Europe

France

Germany

Greece

Iceland

Italy

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 160 X4 40 W Gj 51 P

DJ256A UUG

DJ256A ABY

DJ256A ABB

DJ256A ABF

DJ256A ABD

DJ256A AB7

DJ256A A2M

DJ256A ABZ

The Netherlands

Norway

Portugal

Spain

Sweden

Switzerland

United Kingdom

160 X4 40 W Gj

DJ257A UUG

DJ257A ABY

DJ257A ABB

DJ257A ABF

DJ257A ABD

DJ257A AB7

DJ257A A2M

DJ257A ABZ

51 2

The Netherlands

Norway

Portugal

Spain

Sweden

Switzerland

United Kingdom

DJ256A ABH

DJ256A ABN

DJ256A AB9

DJ256A ABE

DJ256A AK8

DJ256A UUZ

DJ256A ABU

DJ257A ABH

DJ257A ABN

DJ257A AB9

DJ257A ABE

DJ257A AK8

DJ257A UUZ

DJ257A ABU

1–4 Maintenance and Service Guide

Product Description

Cnc6000

Asia Pacific

Australia

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 160 X4 40 W Gn 51 P

Belgium

Brazil

Czech Republic

Denmark

Europe International

France

French Canada

Germany

Greece

Hong Kong

Hungary

Iceland

India

Israel

Italy

Japan

Japan - English

DP894A UUF

DP894A ABG and

DS860P ABG

DP894A UUG

DP894A AC4

DP894A AKB

DP894A ABY

DP894A ABB

DP894A ABF

DP894A ABC and

DH914U ABC

DP894A ABD

DP894A AB7

DP894A AB5

DP894A AKC

DP894A A2M

DP894A ACJ

DP894A ABT

DP894A ABZ

DP894A ABJ

DP894A ACF

Korea

Latin America

The Netherlands

Norway

People’s

Republic of China

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

DP894A AB1

DP894A ABM

DP894A ABH

DP894A ABN

DP894A AB2

DP894A AKD

DP894A AB9

DP894A ACB

DP894A ABV

DP894A AKN

DP894A ABE

DP894A AK8

DP894A UUZ

DP894A AB0

DP894A AKL

DP894A AB8

DP894A ABU

DP894A ABA,

DH915U ABA, and

DH916U ABA

Maintenance and Service Guide 1–5

Product Description

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 160 X4 40 W Gn 51 2 Cnc6000

Asia Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

Europe International

France

French Canada

Germany

Greece

Hong Kong

Hungary

Iceland

India

Israel

Italy

Japan

Japan - English

Cnc6000 P

DP895A UUF

DP895A ABG and

DS859P ABG

DP895A UUG

DP895A AC4

DP895A AKB

DP895A ABY

DP895A ABB

DP895A ABF

DP895A ABC

DP895A ABD

DP895A AB7

DP895A AB5

DP895A AKC

DP895A A2M

DP895A ACJ

DP895A ABT

DP895A ABZ

DP895A ABJ

DP895A ACF

160 X4 40 W Gn

Korea

Latin America

The Netherlands

Norway

People’s

Republic of China

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

25 P

DP895A AB1

DP895A ABM

DP895A ABH

DP895A ABN

DP895A AB2

DP895A AKD

DP895A AB9

DP895A ACB

DP895A ABV

DP895A AKN

DP895A ABE

DP895A AK8

DP895A UUZ

DP895A AB0

DP895A AKL

DP895A AB8

DP895A ABU

DP895A ABA

Hong Kong

Cnc6000 P

Germany

Cnc6000 P

Korea

Cnc6000 P

Asia Pacific

Cnc6000 P

Taiwan

DS808P AB5

160 X4 40 D Gd

DJ330S ABD

150 X4 60 W Gb

DT644P AB1

150 X4 60 W Gn

DS805P UUF

150 X4 60 D Gb

DT812P AB0

1–6 Maintenance and Service Guide

Product Description

Cnc6000

Hong Kong

Cnc6000 P

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 150 X4 40 W Gn 25 P

DS807P AB5

150 X4 30 W Gg 10 H

Germany

Cnc6000 P

DJ324S ABD

150 X4 30 D Gm 25 P

Europe International

Cnc6000 P 140

DQ881A ABB

X4 40 W

United States

Gm 25 P

Japan

Cnc6000

Australia

Cnc6000

DT641P ABJ Japan/English

140 X4 40 W Gp 25

DS802P ABG

140 X4 40 W Gp 25

Australia

Cnc6000

Asia Pacific

Korea

DS801P ABG

140 X4 40 W Gb

DT636P UUF

DT643P AB1

Taiwan

25 Cnc6000 P

People’s Republic of China

140 X4 40 W Gn

DS796P AB2

Cnc6000

United States

P 140 X4 40

DT611C ABA and

DT610C ABA

D Gb 76

Cnc6000 P

People’s Republic of China

140 X4 40 D Gb

DS795P AB2 Taiwan

DQ881A ABA

DT641P ACF

DT811P AB0

DT809P AB0

Maintenance and Service Guide 1–7

Product Description

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 140 X4 40 D Gn 25 H Cnc6000

People’s Republic of China

Cnc6000 P

DS794P AB2

140 X4 40 D Mn 51 P

United States

Cnc6000 P

Asia Pacific

Cnc6000 P

Asia Pacific

Australia

French Canada

Cnc6000

Australia

Japan

DT868A ABA

140 X4 40 C Gn

DS652C UUF

140 X4 30 Y Gn

United States

Cnc6000 P

DS825C ABA

140 X4 30 W Gi 25 P

Belgium

Denmark

France

Germany

Greece

Iceland

Italy

The Netherlands

Cnc6000

Europe

DJ333A UUG

DJ333A ABY

DJ333A ABF

DJ333A ABG

DJ333A AB7

DJ333A A2M

DJ333A ABZ

DJ333A ABH

140 X4 30 W Gg

DJ323S ABB

Norway

Poland

Portugal

Spain

Sweden

Switzerland

United Kingdom

25 P

140 X4 30 D Gb

DT640P UUF

DS800P ABG

DH930U ABC

Taiwan

United States

140 X4 30 D Gb

DS799P ABG

DT642P ABJ

Japan/English

DJ333A ABN

DJ333A AKD

DJ333A AB9

DJ333A ABE

DJ333A AK8

DJ333A UUF

DJ333A ABU

DT810P AB0

DH930U ABA

DT642P ACF

1–8 Maintenance and Service Guide

Product Description

Cnc6000

Asia Pacific

Belgium

Czech Republic

Denmark

Europe

France

Greece

Hungary

Iceland

Israel

Italy

Japan

Japan/English

Korea

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 140 X4 30 D Gp 25 P

French Canada

Germany

DT412C UUF

DJ254A UUG

DJ254A AKB

DJ254A ABY

DJ254A ABB

DJ254A ABF and

DT412C ABF

DT412C ABC

DJ254A ABD,

DT412C ABD, and

DJ326S ABD

DJ254A AB7

DJ254A AKC

DJ254A A2M

DT412C ABT

DJ254A ABZ

DT412C ABJ

DT412C ACF

DT412C AB1

The Netherlands

Norway

People’s

Republic of China

Poland

Portugal

Russia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Turkey

United Kingdom

United States

DJ254A ABH and

DT412C ABH

DJ254A ABN

DT412C AB2

DJ254A AKD

DJ254A AB9

DJ254A ACB

DJ254A AKN

DJ254A ABE

DJ254A AK8 and

DT412C AK8

DJ254A UUZ

DT412C AB0

DJ254A AB8

DJ254A ABU and

DT412C ABU

DT412C ABA

Cnc6000 P

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Iceland

Italy

The Netherlands

140 X4 30 D Gp

DJ255A UUG

DJ255A AKB

DJ255A ABY

DJ255A ABB

DJ255A ABF

DJ255A ABD

DJ255A AB7

DJ255A AKC

DJ255A A2M

DJ255A ABZ

DJ255A ABH

25 2

Norway

Poland

Portugal

Russia

Slovenia

Spain

Sweden

Switzerland

Turkey

United Kingdom

DJ255A ABN

DJ255A AKD

DJ255A AB9

DJ255A ACB

DJ255A AKN

DJ255A ABE

DJ255A AK8

DJ255A UUZ

DJ255A AB8

DJ255A ABU

Maintenance and Service Guide 1–9

Product Description

Cnc6000

Australia

French Canada

Hong Kong

Cnc6000 P

Australia

Table 1-2

HP Compaq nc6000 Models

(Continued)

P 140 X4 30 D Gn 25 P

DS798P ABG

DH913U ABC

DS806P AB5

United States

140 X4 30 D Gn 25 2

DS797P ABG

DH913U ABA and

DS847C ABA

1–10 Maintenance and Service Guide

Product Description

1.2 Features

■

Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB

L2 cache, varying by notebook model

Mobile Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1.0-MB L2 cache, varying by notebook model

14.1-inch SXGA+ (1400 × 1050) or XGA (1024 × 768) TFT displays with over 16.7 million colors, varying by notebook model

ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of video memory, varying by notebook model

60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model

256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB

Microsoft® Windows® 2000 or Windows XP Pro, varying by notebook model

Full-size Windows 98 keyboard with integrated numeric keypad

Dual pointing devices (TouchPad and pointing stick)

Integrated Secure Digital (SD) Memory Card flash media slot

Support for MultiBay device

Integrated 10/100/1000BASE-T Ethernet local area network

(LAN) NIC with RJ-45 connector

Integrated wireless support for Bluetooth® LAN and Mini

PCI 802.11a/b/g LAN devices

Support for two Type II or one Type III PC Card slots with support for both 32-bit (CardBus) and 16-bit PC Cards

■

Integrated smart card slot

External 65-watt AC adapter with power cord

8- or 6-cell Li-Ion battery pack

Maintenance and Service Guide 1–11

Product Description

■

Stereo speakers

Support for the following devices in the MultiBay:

❏

24X Max CD-ROM drive

24X Max DVD/CD-RW combo drive

8X Max DVD-ROM drive

DVD+RW/R and CD-RW combo drive

8-cell Prismatic battery pack

Connectors for:

❏

SD Card

Infrared

One Type III PC Card slot

Two Type II PC Card slots

RJ-11 (modem)

RJ-45 network interface card (NIC)

Universal Serial Bus (USB) v. 2.0

S-Video

Parallel

External monitor

DC power

Docking

Microphone

Stereo speaker/headphone

1–12 Maintenance and Service Guide

Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the notebook for disassembly (refer to

Section

“5.3 Preparing the Notebook for Disassembly” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section

“5.20 RTC Battery”

3. Wait approximately five minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1.4 Power Management

■

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Customization of settings by the user

Hotkeys for setting level of performance

Lid switch Standby/resume

Power/Standby button

Advanced Configuration and Power Management (ACPM) compliance

Maintenance and Service Guide 1–13

Product Description

1.5 External Components

The external components on the front and left side of the notebook are shown below and described in Table 1-3.

Front and Left-Side Components

1–14 Maintenance and Service Guide

Product Description

Item Component

1 Audio line-out jack

Table 1-3

Front and Left-Side Components

Microphone jack

Hard drive bay

MultiBay device slot

Infrared port

Mute button

Volume control buttons

Stereo speakers (2)

Display release latch

Function

Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.

Connects an optional monaural microphone.

Holds the primary hard drive.

Holds a MultiBay device.

Provides wireless communication between the notebook and an optional

IrDA-compliant device.

On: Mutes the system volume. A light comes on when the button is pushed in and the sound is muted.

Increase and decrease system volume.

Press the volume up button to increase sound. Press the volume down button to decrease sound.

Produce stereo sound.

Opens the notebook.

Maintenance and Service Guide 1–15

Product Description

The notebook rear panel and right-side components are shown below and described in Table 1-4.

Rear Panel and Right Side Components

Table 1-4

Rear Panel and Right-Side Components

Item Component

1 Battery slot

Function

Holds the primary battery.

PC Card eject buttons Release PC Card devices from the PC Card slots.

PC Card slots (2) Support optional Type I, Type II, or Type III

32-bit (CardBus) or 16-bit PC Cards.

Secure Digital (SD)

Memory Card slot

RJ-11 telephone jack

Accepts SD Cards and MultiMedia Cards.

Connects a modem cable.

1–16 Maintenance and Service Guide

Product Description

Table 1-4

Rear Panel and Right-Side Components

(Continued)

Item Component

6 Vents (3)

Function

Allow airflow to cool internal components.

To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

Bluetooth compartment

Holds a Bluetooth wireless device.

Security cable slot Attaches an optional security cable to the notebook.

✎

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

AC power connector

Serial connector

Parallel connector

S-Video connector

External monitor connector

RJ-45 network jack

USB connectors (2)

Connects an AC adapter or an optional

Automobile Power Adapter/Charger, or

Aircraft Power Adapter.

Connects an optional serial device.

Connects an optional parallel device, such as an external diskette drive bay or a printer.

Connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an optional external monitor or overhead projector.

Connects a network cable.

Connect USB 1.1- and 2.0-compliant devices to the notebook, using a standard

USB cable.

Maintenance and Service Guide 1–17

Product Description

The notebook keyboard components are shown below and described in Table 1-5.

Keyboard Components

1–18 Maintenance and Service Guide

Product Description

Item Component

key

caps lock

key

num lock

key

Table 1-5

Keyboard Components f1

through f12 function keys

Function

Executes frequently used system functions when pressed in combination with another key.

Enables caps lock and turns on the caps lock light.

Perform system and application tasks.

When combined with the fn key, the function keys f1 and f3 through f12 perform additional tasks as hotkeys.

Enables numeric lock and the internal keypad.

Standard numeric keypad.

Embedded numeric keypad

Cursor control keys

Applications key

Windows logo key

Move the cursor around the screen.

Displays a shortcut menu for items beneath the pointer.

Display the Windows Start menu.

Maintenance and Service Guide 1–19

Product Description

The notebook top components are shown below and described in

Table 1-6.

Top Components

Item Component

1 Num lock light

Caps lock light

Scroll lock light

Table 1-6

Top Components

Function

On: Num lock is on or the embedded numeric keypad is enabled.

On: Caps lock is on.

On: Scroll lock is on.

1–20 Maintenance and Service Guide

Product Description

Item Component

4 Display lid switch*

Table 1-6

Top Components

(Continued)

Power button*

Function

■

If the notebook is closed while on, turns off the display.

■

If the notebook is opened while on, turns on the display.

When the notebook is:

■

Off, press and release to turn on the notebook.

■

In Standby, press and release to exit

Standby.

■

In Hibernation, press and release to exit

Hibernation.

If the system has stopped responding and

Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the notebook.

6 QuickLock button Disables the keyboard and pointing device and clears the display.

Wireless On/Off button Enables and disables the integrated wireless device(s) on the notebook.

✎

When using the Wireless On/Off button to enable integrated WLAN or Bluetooth, first ensure that

WLAN or Bluetooth has been enabled in the software and that the wireless on/off light is on before attempting to make a connection.

*This table describes default settings. For information about changing the functions of the display lid switch and power button and about using Standby and Hibernation, refer to the “Power” chapter in the Software Guide on the

Documentation Library CD.

Maintenance and Service Guide 1–21

Product Description

Top Components (Continued)

1–22 Maintenance and Service Guide

Product Description

Table 1-6

Top Components (Continued)

Item Component

Presentation Mode button

Pointing stick

Function

Alternates between presentation modes.

Moves the pointer and selects or activates items on the screen.

Left and right pointing stick buttons

TouchPad

Left and right

TouchPad buttons

MultiBay light

Hard drive light

Battery light

Power/Standby light

Wireless on/off light

Function like the left and right mouse buttons on an external mouse.

Moves the pointer and selects or activates items on the screen.

Function like the left and right buttons on an external mouse.

On: A device in the MultiBay is being accessed.

On: Hard drive in the hard drive bay is being accessed.

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

On: Power is turned on.

Blinking: Notebook is in Standby. The power/Standby light also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light goes off when the system enters Hibernation or shuts down.

On: An integrated wireless device has been enabled.

Maintenance and Service Guide 1–23

Product Description

The external components on the bottom of the notebook are shown below and described in Table 1-7.

Bottom Components

Table 1-7

Bottom Components

Item Component

1 Battery bay

2 Battery release latch

Function

Holds the primary battery pack.

Releases a battery pack from the battery bay.

1–24 Maintenance and Service Guide

Product Description

Table 1-7

Bottom Components

(Continued)

Item Component

3 Mini PCI compartment

Function

Holds an optional wireless LAN or

ISDN device.

✎

The FCC does not allow unauthorized Mini PCI devices to be used in the notebook. Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result in a warning message. To resume proper notebook operation, remove the unauthorized device.

Contact the HP Customer

Care Center if a warning message about the

Mini PCI device displays in error.

Intake vent

Docking connector

Allows airflow to cool internal components.

To prevent overheating, do not obstruct vents.

Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

Connects the notebook to an optional HP Port Replicator.

Hard drive bay

Hard drive security screw

MultiBay release latch

MultiBay

Holds the internal hard drive.

Secures the hard drive.

Releases the MultiBay device.

Holds the MultiBay device.

Maintenance and Service Guide 1–25

Product Description

1.6 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

Memory expansion board

Mini PCI communications device

Hard drive

Display

Keyboard and TouchPad

Audio

Mobile Intel Pentium 4 Processor-M

Fan

PC Card

CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on all sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to come on automatically when high temperature conditions exist. These conditions can be caused by high external temperatures, heavy system power consumption, certain power management/battery conservation configurations, battery fast charging, and some software applications. Exhaust air is displaced through the ventilation grill located on the notebook rear panel.

1–26 Maintenance and Service Guide

Troubleshooting

WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Maintenance and Service Guide 2–1

Troubleshooting

2.1 Computer Setup and Diagnostics

Utilities

The notebook features two system management utilities:

■

Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows.

■

❏

Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to:

Display system information.

Test system components.

Troubleshoot a device configuration problem in

Windows XP Professional or Windows XP Home.

✎

It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:

1. Turn on or restart the notebook. Press

F10

while the

F10 = ROM-Based Setup message is displayed in the lower left corner of the screen.

❏

To change the language, press

F2.

To view navigation information, press

F1.

To return to the Computer Setup menu, press

esc.

2. Select the File, Security, or Advanced menu.

2–2 Maintenance and Service Guide

Troubleshooting

3. To close Computer Setup and restart the notebook:

❏

Select File > Save Changes and Exit and press

enter.

–

❏

Select File > Ignore Changes and Exit and press

enter.

4. When you are prompted to confirm your action, press

F10.

Selecting from the File Menu

Select

System Information

Save to Floppy

Restore from Floppy

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

Table 2-1

File Menu

To Do This

■

View identification information about the notebook, a Port Replicator, and any battery packs in the system.

■

View specification information about the processor, memory and cache size, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer

Setup with factory default settings. Identification information is retained.

Cancel changes entered during the current session, then exit and restart the notebook.

Save changes entered during the current session, then exit and restart the notebook.

Maintenance and Service Guide 2–3

Troubleshooting

Selecting from the Security Menu

Select

Setup Password

Power-on Password

DriveLock Passwords

Table 2-2

Security Menu

To Do This

Enter, change, or delete a Setup password.

The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel.

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock

User or Master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Password Options

(Password options can be selected only when a power-on password has been set.)

Device Security

Enable/disable:

■

QuickLock

■

QuickLock on Standby

■

QuickBlank

✎

To enable QuickLock on Standby or

QuickBlank, you must first enable

QuickLock.

Enable/disable:

■

Ports or diskette drives*

■

Diskette write*

■

CD-ROM or diskette startup

✎

Settings for a DVD-ROM can be entered in the CD-ROM field.

System IDs Enter identification numbers for the notebook, a

Port Replicator, and all battery packs in the system.

*Not applicable to SuperDisk LS-120 drives.

2–4 Maintenance and Service Guide

Troubleshooting

Selecting from the Advanced Menu

Select

Language

Boot Options

Device Options

Table 2-3

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable:

■

QuickBoot, which starts the notebook more quickly by eliminating some startup tests.

(If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)

■

MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■

Enable/disable the embedded numeric keypad at startup.

■

Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.)

■

Enable/disable USB legacy support for a

USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.)

■

Set an optional external monitor or overhead projector connected to a video card in a Port

Replicator as the primary device. (When the notebook display is set as secondary, the notebook must be shut down before it is undocked from a Port Replicator.)

Maintenance and Service Guide 2–5

Troubleshooting

Select

Device Options

(continued)

Table 2-3

Advanced Menu

(Continued)

HDD Self Test Options

To Do This

■

Change the parallel port mode from

Enhanced Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or

Enhanced Capabilities Port (ECP).

■

Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

■

Enable/disable all settings in the Intel

SpeedStep window. (When Disable is selected, the notebook runs in Battery

Optimized mode.)

■

Specify how the notebook recognizes multiple identical Port Replicators that are identically equipped. Select Disable to recognize the Port Replicators as a single

Port Replicator; select Enable to recognize the Port Replicators individually, by serial number.

■

Enable/disable the reporting of the processor serial number by the processor to the software.

Run a quick comprehensive self test on hard drives in the system that support the test features.

*Video modes vary even within regions. However, NTSC is common in North

America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and

PAL-M, in Brazil. Other South and Central American regions can use NTSC,

PAL, or PAL-M.

2–6 Maintenance and Service Guide

Troubleshooting

2.2 Using Diagnostics for Windows

When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens.

You can display more or less information from anywhere within

Diagnostics for Windows by selecting Level on the menu bar.

Diagnostics for Windows is designed to test HP components. If other components are tested, the results might be inconclusive.

Obtaining, Saving, or Printing

Configuration Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select Categories, then select a category from the drop-down list.

❏

To save the information, select File > Save As.

To print the information, select File > Print.

3. To close Diagnostics for Windows, select File > Exit.

Maintenance and Service Guide 2–7

Troubleshooting

Obtaining, Saving, or Printing Diagnostic

Test Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

❏

Quick Test—Runs a quick, general test on each device in a selected category.

❏

Complete Test—Performs maximum testing on each device in a selected category.

❏

Custom Test—Performs maximum testing on a selected device.

◆

To run all tests for your selected device, select the

Check All button.

◆

To run only the tests you select, select the

Uncheck All button, then select the check box for each test you want to run.

5. Select a test mode:

❏

Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices.

❏

Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

2–8 Maintenance and Service Guide

Troubleshooting

6. Select the Begin Testing button.

7. Select a tab to view a test report:

❏

Status tab—Summarizes the tests run, passed, and failed during the current testing session.

❏

Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

❏

Error tab—Lists all errors found in the notebook, along with the corresponding error codes.

8. Select a tab to save the report:

❏

Log tab—Select the Save button.

Error tab—Select the Save button.

9. Select a tab to print the report:

❏

Log tab—Select File > Save As, then print the file from your folder.

Maintenance and Service Guide 2–9

Troubleshooting

2.3 Troubleshooting Flowcharts

2.15

2.16

2.17

2.18

2.11

2.12

2.13

2.14

2.19

2.20

2.7

2.8

2.9

2.10

2.3

2.4

2.5

2.6

Table 2-4

Troubleshooting Flowcharts Overview

Flowchart Description

2.1

2.2

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”

“Flowchart 2.3—No Power, Part 2”

“Flowchart 2.4—No Power, Part 3”

“Flowchart 2.5—No Power, Part 4”

“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”

2–10 Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

Is there power?

Go to

“Flowchart 2.2—No

Power, Part 1”

Beeps,

LEDs, or error messages?

Check

LED board, speaker connections.

All drives working?

Is there video?

(no boot)

Go to

“Flowchart 2.6—No

Video, Part 1”

Is the OS loading?

Go to

“Flowchart 2.9—No

Operating System

(OS) Loading”

Keyboard/ pointing device working?

Connecting to network or modem?

Is there sound?

Go to

“Flowchart 2.15—No

Audio, Part 1”

End

Go to

“Flowchart

2.17—Nonfunction ing Device”

Go to

“Flowchart

2.18—Nonfunction ing Keyboard”

“Flowchart

2.19—Nonfunction ing Pointing

Go to

Maintenance and Service Guide 2–11

Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from

Port Replicator

(if applicable).

N N

Power up on battery power?

*Reset power.

Power up on battery power?

Go to

“Flowchart 2.3—No

Power, Part 2”

Y Y

N N

Power up on AC power?

*Reset power.

Power up on AC power?

Go to

“Flowchart 2.4—No

Power, Part 3”

Y Y

Power up in

Port

Replicator?

Done

*NOTES:

1. On some models, there is a separate reset button.

2. On some models, the notebook can be reset using the Standby switch and either the lid switch or the main power switch.

1. Reseat the power cables in the Port Replicator and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in Port

Replicator?

Go to

“Flowchart

2.8—Nonfunctioning

Port Replicator (if applicable)”

2–12 Maintenance and Service Guide

Flowchart 2.3—No Power, Part 2

Continued from

“Flowchart 2.2—No

Power, Part 1”

Visually check for debris in battery socket and clean if necessary.

Power on?

Check battery by recharging it, moving it to another notebook, or replacing it.

Power on?

Done

Replace power supply

(if applicable).

Power on?

Go to

“Flowchart 2.4—No

Power, Part 3”

Done

Troubleshooting

Maintenance and Service Guide 2–13

Troubleshooting

Flowchart 2.4—No Power, Part 3

Continued from

“Flowchart 2.3—No

Power, Part 2”

Plug directly into AC outlet.

Power LED on?

Reseat AC adapter in notebook and at power source.

Power on?

Power outlet active?

Replace power cord.

Power on?

Done

Try different outlet.

External

Internal or external AC adapter?

Internal

Go to

“Flowchart 2.5—No

Power, Part 4”

Replace external

AC adapter.

Power on?

Done

2–14 Maintenance and Service Guide

Flowchart 2.5—No Power, Part 4

Continued from

“Flowchart 2.4—No

Power, Part 3”

Open notebook.

Loose or damaged parts?

Close notebook and retest.

Power on?

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable) in the order given. Check notebook operation after each of the following two replacement steps:

1. Internal DC-DC converter, processor, and system board*

2. Internal AC adapter

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting

Maintenance and Service Guide 2–15

Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or Port

Replicator?

Port

Replicator

Go to

“Flowchart 2.7—No

Video, Part 2”

*NOTE: To change from internal to external display, use the hotkey combination.

Stand-alone

Internal or external display*?

Internal

Adjust brightness.

A

Video OK?

Done

External

Adjust brightness.

Press lid switch to ensure operation.

Y Y

Video OK?

Done Video OK?

Done

Check for bent pins on cable.

Video OK?

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

Try another display.

Internal and external video OK?

Replace system board.

Done

2–16 Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart 2.6—No

Video, Part 1”

Remove notebook from Port

Replicator, if connected.

Adjust display brightness.

Adjust external monitor display.

Check brightness of external monitor.

Video OK?

Go to “A” in

“Flowchart 2.6—No

Video, Part 1”

Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.

Video OK?

Done

Video OK?

Try another external monitor.

Internal and external video OK?

Go to

“Flowchart

2.8—Nonfunctioning

Port Replicator (if applicable)”

Done

Maintenance and Service Guide 2–17

Troubleshooting

Flowchart 2.8—Nonfunctioning Port Replicator

(if applicable)

Nonfunctioning

Port Replicator.

Reseat power cord in Port

Replicator and power outlet.

Check voltage setting on Port

Replicator.

Reseat monitor cable connector at

Port Replicator.

Port

Replicator operating?

Remove notebook, reseat all internal parts, and replace any damaged items in

Port Replicator.

Done

Reinstall notebook into Port

Replicator.

Port

Replicator operating?

Done

Replace the following Port Replicator components one at a time. Check notebook operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Port Replicator motor mechanism

2–18 Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS) Loading

No OS loading.*

Reseat power cord in Port

Replicator and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading, Hard Drive,

Part 1”

No OS loading from diskette drive, go to

“Flowchart 2.13—No OS Loading, Diskette

Drive”

No OS loading from CD- or DVD-ROM drive, go to

“Flowchart 2.14—No OS Loading, CD- or

DVD-ROM Drive”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection”

*NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins.

Maintenance and Service Guide 2–19

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive, Part 1

OS not loading from hard drive.

Nonsystem disk message?

Go to

“Flowchart 2.11—No

OS Loading, Hard

Drive, Part 2”

Reseat external hard drive.

OS loading?

Done

Boot from

CD?

Check the Setup utility for correct booting order.

Boot from diskette?

Go to

“Flowchart 2.13—No

OS Loading, Diskette

Drive”

Boot from hard drive?

Change boot priority through the Setup utility and reboot.

Done

Boot from hard drive?

Go to

“Flowchart

2.17—Nonfunction ing Device”

2–20 Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive, Part 2

Continued from

“Flowchart 2.10—No

OS Loading, Hard

Drive, Part 1”

Reseat hard drive.

CD or diskette in drive?

1. Replace hard drive.

2. Replace system board.

Hard drive accessible?

Done

Remove diskette and reboot.

Run FDISK.

Boot from hard drive?

Done

Boot from diskette drive?

Go to

“Flowchart 2.13—No

OS Loading, Diskette

Drive”

Hard drive accessible?

Done

Go to

“Flowchart 2.12—No

OS Loading, Hard

Drive, Part 3”

Hard drive partitioned?

Create partition, then format hard drive to bootable

C:\ prompt.

Hard drive formatted?

Format hard drive and bring to a bootable

C:\ prompt.

Notebook booted?

Go to

“Flowchart 2.12—No

OS Loading, Hard

Drive, Part 3”

Load OS using

System Restore CD

(if applicable).

Maintenance and Service Guide 2–21

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Continued from

System files on hard drive?

Install OS and reboot.

Y Y

Virus on hard drive?

Clean virus.

OS loading from hard drive?

Done

N N

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Fix bad sectors.

Boot from hard drive?

Replace hard drive.

Done

2–22 Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

Nonsystem disk message?

Boot from another device?

Diskette drive enabled in the Setup utility?

Is diskette drive boot order correct?

Bootable diskette in drive?

Install bootable diskette and reboot notebook.

Go to

“Flowchart

2.17—Nonfunction ing Device”

Enable drive and cold boot notebook.

Check diskette for system files.

Try different diskette.

Nonsystem disk error?

1. Replace diskette drive.

2. Replace system board.

Clear CMOS.

Refer to

Section

“1.3 Clearing a

Password”

for instructions.

OS loading?

Done

Change boot priority using the Setup utility.

Go to

“Flowchart

2.17—Nonfunction ing Device”

Maintenance and Service Guide 2–23

Troubleshooting

Flowchart 2.14—No OS Loading, CD- or

DVD-ROM Drive

Y N

No OS loading from

CD- or

DVD-ROM Drive.

Disc in drive?

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

Boots from

CD or DVD?

Reseat drive.

Done

Boots from

CD or DVD?

Done

Booting from another device?

Go to

“Flowchart

2.17—Nonfunction ing Device”

Booting order correct?

Clear CMOS.

Refer to

Section

“1.3 Clearing a

Password” for

instructions.

Go to

“Flowchart

2.17—Nonfunction ing Device”

Correct boot order using the Setup utility.

2–24 Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1

No audio.

Turn up audio internally or externally.

Audio?

Done

Notebook in

Port Replicator

(if applicable)?

Go to

“Flowchart

2.16—No Audio,

Part 2”

Undock

Internal audio?

Go to

“Flowchart 2.16—No

Audio, Part 2”

Replace the following Port Replicator components one at a time, as applicable.

Check audio status after each change.

1. Port Replicator audio cable

2. Audio cable

3. Speaker

4. Port Replicator audio board

5. Backplane board

6. I/O board

Go to

“Flowchart

2.17—Nonfunction ing Device”

Audio?

Done

Maintenance and Service Guide 2–25

Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart 2.15—No

Audio, Part 1”

Audio driver in OS configured?

Reload audio drivers.

Correct drivers for application?

Load drivers and set configuration in OS.

Connect to external speaker.

Audio?

Replace audio board and speaker connections in notebook

(if applicable).

1. Replace internal speakers.

2. Replace audio board (if applicable).

3. Replace system board.

Done

2–26 Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Reattach device.

Close notebook, plug in power, and reboot.

Device boots properly?

Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage.

Any physical device detected?

Fix or replace broken item.

Replace hard drive.

Replace NIC.

If integrated NIC, replace system board.

Go to

“Flowchart 2.9—No

Operating System

(OS) Loading”

Device boots properly?

Done

Replace diskette drive.

Done

Maintenance and Service Guide 2–27

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect notebook to good external keyboard.

External device works?

Reseat internal keyboard connector

(if applicable).

OK?

Replace system board.

Replace internal keyboard or cable.

Done

OK?

Replace system board.

Done

2–28 Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

External device works?

Reseat internal pointing device connector

(if applicable).

OK?

Done

Replace system board.

Replace internal pointing device or cable.

OK?

Replace system board.

Done

Maintenance and Service Guide 2–29

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network or modem connection.

Network or modem jack active?

Replace jack or have jack activated.

Digital line?

Connect to nondigital line.

NIC/modem configured in OS?

Reload drivers and reconfigure.

Disconnect all power from the notebook and open.

OK?

Replace NIC/modem

(if applicable).

Reseat NIC/modem

(if applicable).

OK?

Done

Replace system board.

2–30 Maintenance and Service Guide

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location

Maintenance and Service Guide 3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

3–2

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components

Spare Part

Number

Item Description

Display assemblies

14.1-inch, TFT, SXGA+

14.1-inch, TFT, XGA

Miscellaneous Plastics Kit (includes the following components)

Left and right display hinge covers

RTC battery

Keyboard plate

Memory shield

Bluetooth cover

Battery bezel

Mini PCI compartment cover not illustrated:

Notebook feet (4)

PC Card slot space savers (2)

Switch cover

Keyboards (include pointing stick)

Brazil

Czech

Republic

Denmark

European

France

French

Canada

Germany

Greece

Greece - Bk

Hungary

Iceland

India

International

Israel

Italy

344391-201

344391-221

344391-081

344391-A41

344391-051

344391-121

344391-041

341520-151

378538-151

344391-211

344391-DD1

344391-D61

344391-B31

344391-BB1

344391-061

Japan

Korea

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

344397-001

344396-001

344411-001

344400-001

344391-291

344391-AD1

344391-161

344391-091

344391-131

344391-251

344391-171

344391-BA1

344391-071

344391-B71

344391-BG1

344391-AB1

344391-281

344391-141

344391-031

344391-001

Maintenance and Service Guide 3–3

Illustrated Parts Catalog

3–4

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

Item Description

5 Top cover (includes TouchPad)

Spare Part

Number

344398-001

345065-001

344410-001

Fan assembly

Heat sink

Hard drives

80-GB (5400-rpm)

60-GB (7200-rpm)

60-GB (5400-rpm)

40-GB (5400-rpm)

30-GB (4200-rpm)

Modem board (includes cable)

Button board

Memory expansion boards, 333-MHz

1024-MB DDR

512-MB DDR

256-MB DDR

Processors

Intel Pentium M (Banias) processor, 1.7-GHz

Intel Pentium M (Banias) processor, 1.6-GHz

Intel Pentium M (Banias) processor, 1.5-GHz

Intel Pentium M (Banias) processor, 1.4-GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.8 GHz

Intel Pentium M (Dothan) processor, 2.0 GHz

344407-001

365438-001

344406-001

344405-001

344404-001

325521-001

346883-001

336579-001

336578-001

336577-001

340165-001

319777-001

347253-001

319775-001

359636-001

356596-001

356597-001

345857-001

353395-001

Maintenance and Service Guide 3–5

Illustrated Parts Catalog

3–6

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

Item Description

MultiBay devices

Spare Part

Number

24X Max CD-ROM drive

24X Max DVD/CD-RW combo drive

4X Max DVD+RW/R and CD-RW combo drive

8X Max DVD-ROM drive

Diskette drive

MultiBay battery pack

System boards

Includes 64-MB discrete video memory

Includes 32-MB discrete video memory

LED board (includes cable)

Bluetooth wireless communications board

Battery packs

Primary battery pack, Li-Ion, 8-cell, 3.6-Ah, 48-Wh

Battery pack, 6-cell

Base enclosure (includes speakers)

Mini PCI communications boards

802.11a/b/g LAN board

802.11b/g LAN board

802.11b/g, W400 modem board (for use in Japan)

802.11b W500 modem board (for use in Japan)

802.11b/g modem board (MOW)

802.11b/g modem board (ROW)

Wireless local area network (LAN) cards

802.11b wireless LAN (MOW)

802.11b wireless LAN (ROW)

Integrated smart card

*not illustrated

100044-001

346789-001

344256-001

173949-001

241995-001

267747-001

346885-001

344401-001

346884-001

348276-001

338669-001

346886-001

344399-001

325525-001

325526-001

325526-291

339742-291

368247-001

368248-001

345641-001

345640-001

379336-001

Maintenance and Service Guide 3–7

Illustrated Parts Catalog

3.3 Miscellaneous Plastics Kit

Miscellaneous Plastics Kit Components

Table 3-2

Miscellaneous Plastics Kit Components

Spare Part Number 344411-001

Item Description

Left and right display hinge covers

RTC battery

Mini PCI compartment cover

Bluetooth cover

Battery bezel

Memory shield

Keyboard plate

Notebook feet (4)

PC Card slot space savers (2)

Integrated smart card bezel

*not illustrated

3–8 Maintenance and Service Guide

3.4 Mass Storage Devices

Illustrated Parts Catalog

Table 3-3

Mass Storage Devices

Spare Part Number Information

Item Description

1 Hard drives (include hard drive bezel and frame)

80-GB (5400-rpm)

60-GB (7200-rpm)

60-GB (5400-rpm)

40-GB (5400-rpm)

30-GB (4200-rpm)

MultiBay devices

24X Max CD-ROM drive

24X Max DVD/CD-RW combo drive

4X Max DVD+RW/R and CD-RW combo drive

8X Max DVD-ROM Drive

Diskette drive

MultiBay battery pack

Spare Part

Number

344407-001

365438-001

344406-001

344405-001

344404-001

100044-001

346789-001

344256-001

173949-001

241995-001

267747-001

Maintenance and Service Guide 3–9

Illustrated Parts Catalog

3.5 Miscellaneous

Table 3-4

Misc

Carrying cases

Leather, top load, Samsung

Leather, top load, SG

Nylon, top load, Samsung

Nylon, top load, SG

Nylon, entry level

Port Replicators

Advanced Port Replicator

Simple Port Replicator

325817-001

325817-002

325815-001

325815-002

325814-001

339096-001

339097-001

Trusted Platform Module (TPM)

345856-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing” for more information on

screw specifications and usage.)

■

Phillips PM3.0×4.0 screw

■

Phillips PM3.0×3.5 screw

■

Phillips PM2.5×11.0 screw

■

Phillips PM2.5×9.0 screw

■

Phillips PM2.5×7.0 screw

■

Phillips PM2.5×3.5 screw

■

Phillips PM2.0×5.0 screw

■

Phillips PM2.0×3.0 screw

■

344412-001

Phillips PM1.5×3.0 screw

Torx T8M2.5×5.5 screw

Torx T8M2.5×5.0 screw

■

Torx T8M2.5×3.5

flat-head screw

Torx T5M3.0×4.0 screw

Hex M2.5×9.0 screw

Hex M2.0×10.0 alignment pin

Screw Kit (hard drive, retaining) 360670-001

USB mouse, carbon

164999-001

3–10 Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Sequential Part Number Listing

Table 3-5

Spare Parts: Sequential Part Number Listing

Spare Part

Number

100044-001

164999-001

173949-001

239704-001

241995-001

246959-001

246959-011

246959-021

246959-031

246959-061

246959-081

246959-201

246959-291

246959-AD1

246959-AG1

246959-BB1

267747-001

319775-001

319777-001

325521-001

325525-001

Description

24X Max CD-ROM drive

USB mouse, carbon

8X Max DVD-ROM Drive

65-watt AC adapter

Diskette drive

3-wire power cord - United States

3-wire power cord - Australia

3-wire power cord - Europe, Middle East, Africa

3-wire power cord - United Kingdom

3-wire power cord - Italy

3-wire power cord - Denmark

3-wire power cord - Brazil

3-wire power cord - Japan

3-wire power cord - Korea

3-wire power cord - Switzerland

3-wire power cord - Israel

MultiBay battery pack

Intel Pentium M (Banias) processor, 1.4-GHz

Intel Pentium M (Banias) processor, 1.6-GHz

Modem board (includes cable)

802.11a/b/g LAN board mini PCI communications board

Maintenance and Service Guide 3–11

Illustrated Parts Catalog

325814-001

325815-001

325815-002

325817-001

325817-002

336577-001

336578-001

336579-001

338669-001

339096-001

339097-001

339742-291

Table 3-5

Spare Parts: Sequential Part Number Listing

(Continued)

Spare Part

Number

325526-001

325526-291

340165-001

341520-151

344256-001

344391-001

344391-031

344391-041

344391-051

Description

802.11b/g LAN board mini PCI communications board

802.11b/g, W400 modem board (for use in Japan) mini PCI communications board

Nylon, entry level

Nylon, top load, Samsung

Nylon, top load, SG

Leather, top load, Samsung

Leather, top load, SG

Memory expansion board, 333 MHz, 256-MB DDR

Memory expansion board, 333 MHz, 512-MB DDR

Memory expansion board, 333 MHz, 1024-MB DDR

Primary battery pack, Li-Ion, 8-cell, 3.6-Ah, 48-Wh

Advanced Port Replicator

Simple Port Replicator

802.11b W500 modem board (for use in Japan) mini PCI communications board

Intel Pentium M (Banias) processor, 1.7-GHz

Keyboard (including pointing stick) - Greece

4X Max DVD+RW/R and CD-RW combo drive

Keyboard (including pointing stick) - United States

Keyboard (including pointing stick) - United Kingdom

Keyboard (including pointing stick) - Germany

Keyboard (including pointing stick) - France

3–12 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5

Spare Parts: Sequential Part Number Listing

(Continued)

Spare Part

Number

344391-061

344391-071

344391-081

344391-091

344391-121

344391-131

344391-141

344391-161

344391-171

344391-201

344391-211

344391-221

344391-251

344391-281

344391-291

344391-A41

344391-AB1

344391-AD1

344391-B31

344391-B71

344391-BA1

344391-BB1

344391-BG1

Description

Keyboard (including pointing stick) - Italy

Keyboard (including pointing stick) - Spain

Keyboard (including pointing stick) - Denmark

Keyboard (including pointing stick) - Norway

Keyboard (including pointing stick) - French Canada

Keyboard (including pointing stick) - Portugal

Keyboard (including pointing stick) - Turkey

Keyboard (including pointing stick) - Latin America

Keyboard (including pointing stick) - Saudi Arabia

Keyboard (including pointing stick) - Brazil

Keyboard (including pointing stick) - Hungary

Keyboard (including pointing stick) - Czech Republic

Keyboard (including pointing stick) - Russia

Keyboard (including pointing stick) - Thailand

Keyboard (including pointing stick) - Japan

Keyboard (including pointing stick) - European

Keyboard (including pointing stick) - Taiwan

Keyboard (including pointing stick) - Korea

Keyboard (including pointing stick) - International

Keyboard (including pointing stick) - Sweden/Finland

Keyboard (including pointing stick) - Slovenia

Keyboard (including pointing stick) - Israel

Keyboard (including pointing stick) - Switzerland

Maintenance and Service Guide 3–13

Illustrated Parts Catalog

Table 3-5

Spare Parts: Sequential Part Number Listing

(Continued)

Spare Part

Number

344391-D61

344391-DD1

344396-001

344397-001

344398-001

344399-001

344400-001

344401-001

344404-001

344405-001

344406-001

344407-001

344410-001

344411-001

344412-001

345065-001

345640-001

345641-001

345856-001

345857-001

346789-001

346883-001

346884-001

Description

Keyboard (including pointing stick) - India

Keyboard (including pointing stick) - Iceland

Display assembly - 14.1-inch, TFT, XGA

Display assembly - 14.1-inch, TFT, SXGA+

Top cover (includes TouchPad)

Base enclosure (includes speakers)

Switch cover

System board (includes 64-MB discrete video memory)

30-GB (4200-rpm) hard drive (includes bezel and frame)

40-GB (5400-rpm) hard drive (includes bezel and frame)

60-GB (5400-rpm) hard drive (includes bezel and frame)

80-GB (5400-rpm) hard drive (includes bezel and frame)

Heat sink

Misc Plastics Kit

Misc Screw Kit

Fan assembly

802.11b wireless LAN (ROW) Wireless LAN card

802.11b wireless LAN (MOW) Wireless LAN card

Trusted Platform Module (TPM)

Intel Pentium M (Dothan) processor, 1.8 GHz

24X Max DVD/CD-RW combo drive

Button board

LED board (includes cable)

3–14 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5

Spare Parts: Sequential Part Number Listing

(Continued)

Spare Part

Number

346885-001

346886-001

347253-001

348276-001

353395-001

356596-001

356597-001

359636-001

360670-001

365438-001

368247-001

368248-001

378538-151

379336-001

Description

System board (includes 32-MB discrete video memory)

Battery pack, 6-cell

Intel Pentium M (Banias) processor, 1.5-GHz

Bluetooth wireless communications board

Intel Pentium M (Dothan) processor, 2.0 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Screw Kit (hard drive, retaining)

60-GB (7200-rpm) hard drive (includes bezel and frame)

802.11b/g modem board (MOW) mini PCI communications board

802.11b/g modem board (ROW) mini PCI communications board

Keyboard (including pointing stick) - Greece Bk

Integrated smart card

Maintenance and Service Guide 3–15

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

Magnetic screwdriver

Phillips P0 screwdriver

5.0-mm socket for system board standoffs

Flat-bladed screwdriver

Tool kit (includes connector removal tool, loopback plugs, and case utility tool)

Maintenance and Service Guide 4–1

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

4–2 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to

Removable Drives

■

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

■

Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in

Hibernation, turn the notebook on, then shut it down.

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

■

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■

Handle drives on surfaces that have at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, a CD-ROM drive, or a diskette drive, place it in a static-proof bag.

■

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “Fragile: Handle With Care.”

Maintenance and Service Guide 4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

■

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■

Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

Place items on a grounded surface before removing them from their containers.

■

Always be properly grounded when touching a sensitive component or assembly.

4–4 Maintenance and Service Guide

Removal and Replacement Preliminaries

■

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

4.6 Workstation Precautions

■

Use the following grounding precautions at workstations:

■

Cover the workstation with approved static-shielding material

(refer to

Table 4-2 ).

■

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■

When using fixtures that must directly contact dissipative surfaces, use only fixtures made of static-safe materials.

■

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■

Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Maintenance and Service Guide 4–5

Removal and Replacement Preliminaries

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■

When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one-megohm resistance

■

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

4–6 Maintenance and Service Guide

Removal and Replacement Preliminaries

■

Metal tote boxes

Electrostatic voltage levels and protective materials

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

Relative Humidity

40% 55%

15,000 V 7,500 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

3,000 V

400 V

2,000 V

3,500 V

7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V

✎

A product can be degraded by as little as 700 volts.

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Table 4-2

Static-Shielding Materials

Use

Bags

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V

Maintenance and Service Guide 4–7

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are fifty-seven screws and standoffs, in fifteen different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.

Refer to

Appendix C, “Screw Listing,”

for detailed information on screw sizes, locations, and usage.

Maintenance and Service Guide 5–1

Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.

Serial Number Location

5–2 Maintenance and Service Guide

Removal and Replacement Procedures

5.8

5.9

5.10

5.11

5.12

5.13

5.14

5.15

5.16

5.17

5.18

5.19

5.20

5.4

5.5

5.6

5.7

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

Section

5.3

Disassembly Sequence Chart

Description

Preparing the notebook for disassembly

# of Screws

Removed

Battery pack

Hard drive

Notebook feet

Mini PCI communications board

MultiBay device

Bluetooth wireless communications board

Integrated smart card

Keyboard

Modem board

Memory expansion board

Switch cover

Keyboard plate

Security Module (TPM)

Fan assembly

Heat sink

Processor

Display assembly

Top cover

RTC battery

2 to remove,

6 to disassemble

Maintenance and Service Guide 5–3

Removal and Replacement Procedures

Section

5.21

5.22

5.23

Disassembly Sequence Chart

(Continued)

Description

LED board

Button board

# of Screws

Removed

System board 5 screws,

2 standoffs

5–4 Maintenance and Service Guide

Removal and Replacement Procedures

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

4. Remove the battery pack by following these steps:

Battery packs

Spare Part Number Information

Primary battery pack, Li-Ion, 6-cell, 3.6-Ah, 48-Wh

Battery pack, 6-cell

338669-001

346886-001 a.

Turn the notebook upside down, with the front panel facing you.

Maintenance and Service Guide 5–5

Removal and Replacement Procedures

Slide and hold the battery release latch 1 toward the back of the notebook.

Use the notch in the battery pack to slide the battery pack to the left 2.

d. Remove the battery pack.

Removing the Battery Pack

5–6 Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the battery bezel by sliding it down and off of the battery pack.

✎

The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001.

Removing the Battery Bezel

Reverse the above procedure to install the battery pack and battery bezel.

Maintenance and Service Guide 5–7

Removal and Replacement Procedures

Spare Part Number Information

Hard drives (include hard drive frame and connector)

80-GB (5400-rpm)

60-GB (7200-rpm)

60-GB (5400-rpm)

40-GB (5400-rpm)

30-GB (4200-rpm)

344407-001

365438-001

344406-001

344405-001

344404-001

6. Remove the hard drive by following these steps: a.

Turn the notebook upside down, with the rear panel facing you.

Remove the T8M2.5×5.0 screw 1 that secures the hard drive door to the notebook.

Remove the PM3.0×4.0 hard drive security screw 2 that secures the hard drive to the notebook.

5–8

Removing the Hard Drive Screws

Maintenance and Service Guide

Removal and Replacement Procedures

d. Lift the hard drive cover up and swing it back 1.

Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board.

Remove the hard drive.

Removing the Hard Drive

Maintenance and Service Guide 5–9

Removal and Replacement Procedures

CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information.

g. Remove the two T5M3.0×4.0 screws 1 and the two

PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.

h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.

Remove the hard drive from the hard drive frame 4.

Remove the hard drive connector from the hard drive 5.

5–10

Removing the Hard Drive Bracket and Connector

Reverse the above procedure to reassemble and install the hard drive.

Maintenance and Service Guide

Removal and Replacement Procedures

5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below.

Replacing the Notebook Feet

Maintenance and Service Guide 5–11

Removal and Replacement Procedures

5.5 Mini PCI Communications Board

Spare Part Number Information

Mini PCI communications boards

802.11a/b/g LAN board

802.11b/g LAN board

802.11b/g, W400 modem board (for use in Japan)

802.11b W500 modem board (for use in Japan)

802.11b/g modem board (MOW)

802.11b/g modem board (ROW)

Wireless LAN cards

802.11b (MOW)

802.11b (ROW)

325525-001

325526-001

325526-291

339742-291

368247-001

368248-001

345641-001

345640-001

5–12 Maintenance and Service Guide

Removal and Replacement Procedures

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Turn the notebook upside down, with the front facing you.

3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook.

4. Lift the right side of the cover up and swing it to the left 2.

5. Remove the cover.

✎

The Mini PCI compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 344411-001.

Removing the Mini PCI Compartment Cover

Maintenance and Service Guide 5–13

Removal and Replacement Procedures

6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the

Mini PCI communications board. Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal.

7. If a modem is installed in this compartment, disconnect the modem cable from the modem 3.

Disconnecting the Cables from the Mini PCI Communications Board

5–14 Maintenance and Service Guide

Removal and Replacement Procedures

8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up.

9. Pull the board away from the socket at a 45-degree angle 2.

Removing the Mini PCI Communications Board

Reverse the above procedure to install a Mini PCI communications board.

Maintenance and Service Guide 5–15

Removal and Replacement Procedures

5.6 MultiBay Device

Spare Part Number Information

MultiBay devices

24X Max CD-ROM drive

24X Max DVD/CD-RW combo drive

4X Max DVD+RW/R and CD-RW combo drive

8X Max DVD-ROM Drive

Diskette drive

MultiBay battery pack

100044-001

346789-001

344256-001

173949-001

241995-001

267747-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Turn the notebook upside down, with the right side facing you.

3. Slide and hold the MultiBay release latch to the right 1.

4. Remove the MultiBay device 2.

5–16

Removing a MultiBay Device

Reverse the above procedure to install a MultiBay device.

Maintenance and Service Guide

Removal and Replacement Procedures

5.7 Bluetooth Wireless

Communications Board

Spare Part Number Information

Bluetooth wireless communications board 348276-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Turn the notebook upside down, with the right side facing you.

3. Loosen the PM2.0×5.0 screw 1 that secures the Bluetooth cover to the notebook.

4. Remove the cover from the notebook as far as the cable will allow 2.

5. Disconnect the cable 3 from the Bluetooth board.

Removing the Bluetooth Cover

Maintenance and Service Guide 5–17

Removal and Replacement Procedures

6. Remove the two PM1.5×3.0 screws 1 that secure the

Bluetooth board to the Bluetooth cover 2.

7. Remove the cover from the board.

✎

The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001.

5–18

Removing the Bluetooth Board

Reverse the above procedure to install a Bluetooth board.

Maintenance and Service Guide

Removal and Replacement Procedures

5.8 Integrated Smart Card

Spare Part Number Information

Integrated smart card 379336-001

✎

The integrated smart card is located in the bottom PC Card slot.

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove any PC Card or spacer from the top PC Card slot.

3. Using a flat-bladed tool, pry the smart card bezel off of the notebook 1. The bezel releases with a small amount of force.

4. Remove the bezel from the notebook 2.

Removing the Smart Card Bezel

✎

The integrated smart card bezel is included in the Miscellaneous

Plastics Kit, spare part number 344411-001.

Maintenance and Service Guide 5–19

Removal and Replacement Procedures

5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card.

6. Remove the card from the slot 2.

Removing the Smart Card

Reverse the above procedure to install the integrated smart card.

5–20 Maintenance and Service Guide

Removal and Replacement Procedures

5.9 Keyboard

Spare Part Number Information

Keyboards (include pointing stick)

Brazil

Czech Republic

Denmark

European

France

French Canada

Germany

Greece

Greece - Bk

Hungary

Iceland

India

International

Israel

Italy

Japan

344391-201

344391-221

344391-081

344391-A41

344391-051

344391-121

344391-041

341520-151

378538-151

344391-211

344391-DD1

344391-D61

344391-B31

344391-BB1

344391-061

344391-291

Korea

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

344391-AD1

344391-161

344391-091

344391-131

344391-251

344391-171

344391-BA1

344391-071

344391-B71

344391-BG1

344391-AB1

344391-281

344391-141

344391-031

344391-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Turn the notebook upside down, with the front facing you.

3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook.

Removing the Keyboard Screws

Maintenance and Service Guide 5–21

Removal and Replacement Procedures

4. Turn the notebook right-side up, with the front facing you.

5. Open the notebook.

6. Slide the four tabs on the top edge of the keyboard toward you 1.

7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest.

Releasing the Keyboard

5–22 Maintenance and Service Guide

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2.

9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4.

Disconnecting the TouchPad and Keyboard Cables

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide 5–23

Removal and Replacement Procedures

5.10 Modem Board

Spare Part Number Information

Modem board (includes cable) 325521-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Release the keyboard (refer to Section 5.9

3. Disconnect the modem cable 1 from the modem board.

4. Remove the two PM2.5×3.5 screws 2 that secure the modem board to the notebook.

5. Lift the rear edge of the modem board 3 to disconnect it from the system board.

6. Remove the modem board.

5–24

Removing the Modem Board

Reverse the above procedure to install the modem board.

Maintenance and Service Guide

Removal and Replacement Procedures

5.11 Memory Expansion Board

Spare Part Number Information

Memory expansion boards, 333-MHz

1024-MB DDR

512-MB DDR

256-MB DDR

336579-001

336578-001

336577-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove the keyboard (refer to Section 5.9

3. Lift the left side of the memory shield and swing it up and to the right 1 until it rests at a 45-degree angle.

4. Slide the shield to the left 2 to remove it.

✎

The memory shield is included in the Miscellaneous Plastics Kit, spare part number 344411-001.

Removing the Memory Shield

Maintenance and Service Guide 5–25

Removal and Replacement Procedures

5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up.

6. Pull the board away from the socket at a 45-degree angle 2.

Removing a Memory Expansion Board

Reverse the above procedure to install a memory expansion board.

5–26 Maintenance and Service Guide

Removal and Replacement Procedures

5.12 Switch Cover

Spare Part Number Information

Switch cover 344400-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove the keyboard (refer to Section 5.9

3. Close the notebook.

4. Turn the notebook upside down, with the rear panel facing you.

5. Remove the two TM2.5×9.0 screws that secure the switch cover to the notebook.

Removing the Switch Cover Screws

Maintenance and Service Guide 5–27

Removal and Replacement Procedures

6. Turn the notebook right-side up, with the front facing you.

7. Open the notebook.

8. Lift up on the middle of the switch cover 1 to disengage it from the notebook.

9. Swing the rear edge of the switch cover up and forward 2.

10. Remove the switch cover.

5–28

Removing the Switch Cover

Reverse the above procedure to install the switch cover.

Maintenance and Service Guide

Removal and Replacement Procedures

5.13 Keyboard Plate

✎

The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001.

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove the keyboard (refer to Section 5.9

3. Remove the switch cover (refer to

Section 5.12

4. Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots in the top cover, and then lift the plate straight up 2 to remove it.

Removing the Keyboard Plate

Reverse the above procedure to install the keyboard plate.

Maintenance and Service Guide 5–29

Removal and Replacement Procedures

5.14 Security Module (TPM)

Spare Part Number Information

Security Module (TPM) 345856-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove the keyboard (refer to Section 5.9

3. Remove the switch cover (refer to

Section 5.12

4. Remove the keyboard plate (refer to

Section 5.13

5. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board.

6. Lift the security module straight up 2 to disconnect it from the system board.

5–30

Removing the Security Module

Reverse the above procedure to install the security card.

Maintenance and Service Guide

Removal and Replacement Procedures

5.15 Fan Assembly

Spare Part Number Information

Fan assembly 345065-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Remove the keyboard (refer to Section 5.9

3. Remove the switch cover (refer to

Section 5.12

4. Remove the keyboard plate (refer to

Section 5.13

5. Disconnect the fan cable 1 from the system board.

6. Remove the T8M2.5×7.0 2 and T8M2.5×5.0 screws 3 that secure the fan assembly to the notebook.

Removing the Fan Assembly Screws

Maintenance and Service Guide 5–31

Removal and Replacement Procedures

7. Lift the left side of the fan assembly 1 until it rests at an angle.

8. Slide the fan assembly up and to the left 2 to remove it from the notebook.

Removing the Fan Assembly

5–32 Maintenance and Service Guide

Removal and Replacement Procedures

9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing.

10. Remove the fan 2.

Removing the Fan from the Fan Assembly

Reverse the above procedure to install the fan assembly.

Maintenance and Service Guide 5–33

Removal and Replacement Procedures

5.16 Heat Sink

Spare Part Number Information

Heat sink 344410-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to Section 5.9

Switch cover (refer to

Keyboard plate (refer to

Fan assembly (refer to

)

Section 5.12

Section 5.13

Section 5.15

)

2. Remove the four T8M2.5×5.0 screws that secure the heat sink bracket to the system board.

5–34

Removing the Heat Sink

Maintenance and Service Guide

Removal and Replacement Procedures

3. Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages.

4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover.

5. Lift the heat sink straight up to remove it.

Removing the Heat Sink

Maintenance and Service Guide 5–35

Removal and Replacement Procedures

✎

Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces.

Removing the Thermal Grease From the Heat Sink and Processor

Reverse the above procedure to install the heat sink.

5–36 Maintenance and Service Guide

Removal and Replacement Procedures

5.17 Processor

Spare Part Number Information

Processors (include thermal grease)

Intel Pentium M (Banias) processor, 1.7-GHz

Intel Pentium M (Banias) processor, 1.6-GHz

Intel Pentium M (Banias) processor, 1.5-GHz

Intel Pentium M (Banias) processor, 1.4-GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.8 GHz

Intel Pentium M (Dothan) processor, 2.0 GHz

340165-001

319777-001

347253-001

319775-001

359636-001

356596-001

356597-001

345857-001

353395-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to

Switch cover (refer to

Section 5.12

Keyboard plate (refer to

Fan assembly (refer to

)

Maintenance and Service Guide 5–37

Removal and Replacement Procedures

2. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn counterclockwise 1 to release the processor from the socket.

3. Lift the processor straight up 2 to remove it.

✎

Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor.

5–38

Removing the Processor

Reverse the above procedure to install the processor.

Maintenance and Service Guide

Removal and Replacement Procedures

5.18 Display Assembly

Spare Part Number Information

Display assemblies

14.1-inch, TFT, SXGA+

14.1-inch, TFT, XGA

344397-001

344396-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

2. Disconnect the wireless antenna cables from the Mini PCI

communications board (refer to Section 5.5

3. Remove the following components:

❏

Keyboard (refer to

Memory shield (refer to

Switch cover (refer to

Section 5.12

Keyboard plate (refer to

Fan assembly (refer to

)

Maintenance and Service Guide 5–39

Removal and Replacement Procedures

4. Disconnect the display cable 1 and microphone cable 2 from the system board.

5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover.

6. Remove the left and right wireless antenna cables from the hole 4 in the system board.

Disconnecting the Display Cables

5–40 Maintenance and Service Guide

Removal and Replacement Procedures

7. Close the notebook.

8. Turn the notebook upside down, with the rear panel facing you.

9. Remove the following screws:

1 Two T8M2.5×9.0 screws from the rear panel

2 Two T8M2.5×9.0 screws from the bottom of the notebook

Removing the Display Screws

Maintenance and Service Guide 5–41

Removal and Replacement Procedures

10. Turn the notebook right-side up, with the front facing you.

11. Open the notebook until the display assembly is in an upright position.

12. Lift the display assembly straight up 1 to remove it.

13. If necessary, remove the left 2 and right 2 display hinge covers from the display assembly.

✎

The display hinge covers are included in the Miscellaneous

Plastics Kit, spare part number 344411-001.

5–42

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

Maintenance and Service Guide

Removal and Replacement Procedures

5.19 Top Cover

Spare Part Number Information

Top cover (includes TouchPad) 344398-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to Section 5.9

Memory shield (refer to

Switch cover (refer to

Fan assembly (refer to

Heat sink (refer to

)

Section 5.11

Section 5.12

Keyboard plate (refer to

)

Section 5.13

Section 5.15

Section 5.16

Display assembly (refer to

)

Section 5.18

)

2. Turn the notebook upside down, with the rear panel facing you.

Maintenance and Service Guide 5–43

Removal and Replacement Procedures

3. Remove the following screws:

1 Nine T8M2.5×9.0 screws from the bottom of the notebook

2 Three PM2.5×3.5 screws from the MultiBay

3 Two PM2.5×3.5 screws from the hard drive bay

4 Two T8M2.5×5.5 screws from the rear panel

Removing the Top Cover Screws

5–44 Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook right-side up, with the front facing you.

5. Disconnect the RTC battery cable 1 from the system board.

6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3.

7. Lift the right side of the top cover 4 until it rests at a

45-degree angle.

8. Slide the top cover to the left 5 to disengage the audio connectors 6 from the top cover.

9. Remove the top cover.

Removing the Top Cover

Reverse the above procedure to install the top cover.

Maintenance and Service Guide 5–45

Removal and Replacement Procedures

5.20 RTC Battery

✎

The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001.

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to

Memory shield (refer to

Switch cover (refer to

Keyboard plate (refer to

Fan assembly (refer to

)

Display assembly (refer to

)

Section 5.18

)

2. Turn the top cover upside down, with the front facing you.

5–46 Maintenance and Service Guide

Removal and Replacement Procedures

3. Lift the RTC battery out of the top cover clip.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery.

Maintenance and Service Guide 5–47

Removal and Replacement Procedures

5.21 LED Board

Spare Part Number Information

LED board (includes cable) 346884-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to

Memory shield (refer to

Switch cover (refer to

Keyboard plate (refer to

Fan assembly (refer to

)

Display assembly (refer to

)

Section 5.18

)

2. Turn the top cover upside down, with the front facing you.

5–48 Maintenance and Service Guide

Removal and Replacement Procedures

3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2.

4. Lift the board straight up to remove it 3.

5. Release the ZIF connector 4 on the LED board to which the

LED board cable is attached and disconnect the cable 5.

6. Remove the LED board actuator 6 from the notebook.

Removing the LED Board

Reverse the above procedure to install the LED board.

Maintenance and Service Guide 5–49

Removal and Replacement Procedures

5.22 Button Board

Spare Part Number Information

Button board 346883-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

Keyboard (refer to

Memory shield (refer to

Switch cover (refer to

Keyboard plate (refer to

Fan assembly (refer to

)

Display assembly (refer to

)

Section 5.18

)

2. Turn the top cover upside down, with the front facing you.

5–50 Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the two PM2.5×5.0 screws 1 that secure the button board to the notebook.

4. Lift the front and rear edges of the button board to disconnect it from the system board 2.

5. Remove the button board.

Removing the Button Board

Reverse the above procedure to install the button board.

Maintenance and Service Guide 5–51

Removal and Replacement Procedures

5.23 System Board

Spare Part Number Information

System boards

Includes 64-MB discrete video memory

Includes 32-MB discrete video memory

346885-001

344401-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

Mini PCI communications board (refer to Section 5.5

)

Bluetooth wireless communications board (refer to

Section 5.7

)

■

Modem board (refer to

Section 5.10

)

Memory expansion boards (refer to Section 5.11

)

Processor (refer to

Section 5.17

)

RTC battery (refer to

Section 5.20

)

Button board (refer to Section 5.22

)

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

❏

MultiBay device (refer to

Keyboard (refer to

Memory shield (refer to

Switch cover (refer to

Keyboard plate (refer to

Fan assembly (refer to

)

Display assembly (refer to

)

Section 5.18

)

5–52 Maintenance and Service Guide

Removal and Replacement Procedures

❏

LED board (refer to Section 5.21

Button board (refer to

2. Disconnect the speaker cable 1.

)

Section 5.22

)

3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook.

4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook.

Removing the System Board Screws and Standoffs

Maintenance and Service Guide 5–53

Removal and Replacement Procedures

5. Lift the front edge of the system board 1 until it rests at an angle.

6. Slide the system board forward at an angle, and then lift it straight up to remove it 2.

Removing the System Board

Reverse the above procedure to install the system board.

5–54 Maintenance and Service Guide

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

Weight

With 6-cell battery pack and MultiBay weight saver

With 6-cell battery pack and MultiBay

DVD-ROM drive

3.40 cm

31.78 cm

26.19 cm

2.25 kg

2.46 kg

Stand-alone power requirements

Nominal operating voltage

Maximum operating power

Peak operating power

14.4 VDC

60 W

65 W

Temperature

Operating (not writing optical)

Operating (writing optical)

Nonoperating

10°C to 35°C

5°C to 35°C

-20°C to 60°C

1.34 in

12.51 in

10.31 in

4.96 lb

5.42 lb

50°F to 95°F

41°F to 95°F

-4°F to 140°F

Maintenance and Service Guide 6–1

Specifications

Table 6-1

Notebook

(Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature

Altitude (unpressurized)

Operating (14.7 to

10.1 psia)

Nonoperating (14.7 to

4.4 psia)

Shock

-15 to 3,048 m

-15 to 12,192 m

-50 to 10,000 ft

-50 to 40,000 ft

Operating

Nonoperating

50 g, 2 ms, half-sine

175 g, 2 ms, half-sine

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.

6–2 Maintenance and Service Guide

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Refresh rate

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-2

14.1-inch, SXGA+, TFT Display

28.6 cm

21.4 cm

35.7 cm up to 16.8 million

250:1

60 Hz

180 nits typical

0.204 × 0.204 mm

1400 × 1050

RGB stripe

CCFT

80 × 25

4 W

11.2 in

8.4 in

14.1 in

+/-40° horizontal, +20/-40° vertical typical

Maintenance and Service Guide 6–3

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Refresh rate

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-3

14.1-inch, XGA, TFT Display

28.6 cm

21.4 cm

35.7 cm up to 16.8 million

250:1

60 Hz

180 nits typical

0.279 × 0.279 mm

1024 × 768

RGB stripe

CCFT

80 × 25

4 W

11.2 in

8.4 in

14.1 in

+/-40° horizontal, +20/-40° vertical typical

6–4 Maintenance and Service Guide

Specifications

Table 6-4

Hard Drives

User capacity per drive

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

60-GB

60 GB

9.5 mm

70 mm

99 g

ATA-5

40-GB

40 GB

9.5 mm

70 mm

99 g

ATA-5

30-GB

30 GB

9.5 mm

70 mm

99g

ATA-5

Security

100 MB/ sec

ATA security

100 MB/ sec

ATA security

100 MB/ sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

Disk rotational speed

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

117,210,240 78,140,160

5400 rpm 5400 rpm

2.5 ms

12 ms

23 ms

58,605,120

4200 rpm

Operating temperature

5° to 55° C

(41° to

131° F)

5° to 55° C

(41° to

131° F)

5° to 55° C

(41° to

131° F)

1 GB = 1,073,741,824 bytes.

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the HP Customer Care

Center for details.

Maintenance and Service Guide 6–5

Specifications

Table 6-5

External AC Adapter

0.29 kg

Weight

Power supply

Operating voltage

Operating current

Operating frequency range

Maximum transient

90 to 264 VAC RMS

1.6 A RMS

47 to 63 Hz AC

4/50 kV

0.65 lb

Table 6-6

Primary 6-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Recharge time

System in off mode or

Standby

System on (depending on system power consumption)

1.90 cm

7.60 cm

14.70 cm

0.34 kg

11.1 V

3.6 Ah

48 Wh

5°C to 45°C

0°C to 60°C

2 to 3 hours

3 to 5 hours

0.75 in

3.00 in

5.80 in

0.75 lb

41°F to 113°F

32°F to 140°F

6–6 Maintenance and Service Guide

Specifications

Table 6-7

Optional High-Capacity 8-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Recharge time

System in off mode or

Standby

System on (depending on system power consumption)

1.90 cm

7.60 cm

14.70 cm

0.43 kg

14.1 V

4.4 Ah

63 Wh

5°C to 45°C

0°C to 60°C

2 to 3 hours

3 to 5 hours

0.75 in

3.00 in

5.80 in

0.94 lb

41°F to 113°F

32°F to 140°F

Maintenance and Service Guide 6–7

Specifications

Table 6-8

Optional MultiBay 8-Cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Recharge time

System in off mode or

Standby

System on (depending on system power consumption)

1.30 cm

13.20 cm

13.90 cm

0.39 kg

14.8 V

3.6 Ah

52 Wh

5°C to 45°C

0°C to 60°C

2 to 3 hours

3 to 5 hours

0.50 in

5.20 in

5.45 in

0.86 lb

41°F to 113°F

32°F to 140°F

6–8 Maintenance and Service Guide

Specifications

Applicable disc

Table 6-9

24X DVD/CD-RW Combo Drive and

24X CD-ROM Drive

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

12 cm

8 cm

1.2 mm

0.74 µm

< 150 ms

< 225 ms

Line-out, 0.7 Vrms

128 KB/s

4.72 in

3.15 in

0.047 in

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds

Maintenance and Service Guide 6–9

Specifications

Table 6-10

8X DVD-ROM Drive and

DVD+RW/R and CD-RW Combo Drive

Applicable disc

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random DVD media

Full stroke DVD media

Random CD media

Full stroke CD media

Audio output level

Cache buffer

Data transfer rate

Max 24X CD

Max 8X DVD

12 cm

8 cm

1.2 mm

0.74 µm

< 150 ms

< 225 ms

< 110 ms

< 200 ms

Line-out, 0.7 Vrms

512 KB/s

4.72 in

3.15 in

0.047 in

Multiword DMA mode 2

Startup time

Stop time

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds

6–10 Maintenance and Service Guide

Table 6-11

System DMA

Hardware

DMA

DMA0

System

Function

Available for audio

DMA1* Entertainment audio

(default; alternate = DMA0, DMA3, none)

Diskette drive DMA2*

DMA3 ECP parallel port LPT1

(default; alternate = DMA0, none)

DMA controller cascading (not available) DMA4

DMA5*

DMA6

Available for PC Card

Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

Specifications

Maintenance and Service Guide 6–11

Specifications

Hardware

IRQ

IRQ0

IRQ9

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

Table 6-12

System Interrupts

System

Function

System timer

Keyboard controller

Cascaded

COM2

COM1

Audio (default)*

Diskette drive

Parallel port

Real time clock (RTC)

Infrared

System use

Internal point stick or external mouse

Coprocessor (not available to any peripheral)

IDE interface (hard drive and optical drive)

IRQ15 System use

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,

IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

6–12 Maintenance and Service Guide

I/O Address

(hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

Table 6-13

System I/O Addresses

System Function

(shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/real time clock (RTC)

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2

Specifications

Maintenance and Service Guide 6–13

Specifications

I/O Address

(hex)

0A2 - 0BF

0C0 - 0DF

Table 6-13

System I/O Addresses

(Continued)

System Function

(shipping configuration)

Unused

DMA controller no. 2

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Unused

Coprocessor busy clear/reset

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Reserved serial port

6–14 Maintenance and Service Guide

I/O Address

(hex)

2F0 - 2F7

2F8 - 2FF

Table 6-13

System I/O Addresses

(Continued)

System Function

(shipping configuration)

Unused

Infrared port

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)

Specifications

Maintenance and Service Guide 6–15

Connector Pin Assignments

Table A-1

RJ-45 Network Interface

Pin

Signal

Transmit +

Transmit –

Receive +

Unused

Pin

Signal

Unused

Receive –

Unused

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

RJ-11 Modem

Pin

Signal

Unused

Tip

Ring

Pin

Signal

Unused

Table A-3

Universal Serial Bus

Pin

Signal

+5 VDC

Data –

A–2

Pin

Signal

Data +

Ground

Maintenance and Service Guide

Connector Pin Assignments

Table A-4

S-Video

Pin

Signal

Ground (Y)

Ground (C)

Pin

Signal

Y-Luminance (Intensity)

C-Chrominance (Color)

Table A-5

External Monitor

Pin

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Maintenance and Service Guide

Pin

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

A–3

Connector Pin Assignments

Table A-6

Audio Line-Out

Pin

Signal

Audio out

Pin

Signal

Ground

Table A-7

Microphone

Pin

Signal

Audio in

Pin

Signal

Ground

A–4 Maintenance and Service Guide

Table A-8

Parallel

Connector Pin Assignments

Pin

Signal

Strobe

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

Acknowledge

Busy

Paper end

Select

Pin

Signal

Auto linefeed

Error

Initialize paper

Select in

Ground

+5VS

PTF

EXTFDD_VCC (+5V)

Ground

Maintenance and Service Guide A–5

Connector Pin Assignments

Table A-9

Serial

Pin

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

Pin

Signal

Data set ready

Ready to send

Clear to send

Ring indicator

A–6 Maintenance and Service Guide

Power Cord Requirements

3-Conductor Power Cord

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an

HP authorized reseller or service provider.

General Requirements

The requirements listed below are applicable to all countries:

■

The length of the power cord must be at least 1.5 meters (5.00 feet) and a maximum of 2.0 meters (6.50 feet).

■

All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.

■

The power cord must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system.

■

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

Maintenance and Service Guide B–1

Power Cord Requirements

Country-Specific Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

Sweden

Switzerland

3-Conductor Power Cord Requirements

Accredited Agency

EANSW

OVE

Applicable Note

Number

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

SEMKO

SEV

B–2 Maintenance and Service Guide

Power Cord Requirements

3-Conductor Power Cord Requirements

(Continued)

Country

United Kingdom

United States

Accredited Agency

BSI

Applicable Note

Number

Notes

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm

2 conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law.

The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm

2 conductor size. The wall plug must be a two-pole grounding type with a

Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3

Screw Listing

This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Torx T5M3.0×4.0 Screw mm

Color Qty.

Length Thread

Silver 2 4.0 mm 3.0 mm

Where used:

Two screws that secure the hard drive frame to the hard drive

(documented in Section 5.3

)

Head

Width

5.0 mm

Table C-2

Phillips PM3.0×3.5 Screw mm

Color Qty.

Length Thread

Silver 2 3.5 mm 3.0 mm

Where used:

Two screws that secure the hard drive frame to the hard drive

(documented in Section 5.3

)

Head

Width

5.0 mm

Table C-3

Hex M2.0×10.0 Alignment Pin mm

Color Qty.

Length Thread

Silver 2 10.0 mm 2.0 mm

Head

Width

4.0 mm

Where used:

Two alignment pins that secure the hard drive frame and connector to the hard drive (documented in

Section 5.3

)

C–2 Maintenance and Service Guide

Screw Listing

Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and

Hex M2.0×10.0 Alignment Pin Locations

Maintenance and Service Guide C–3

Screw Listing

Table C-4

Phillips PM3.0×4.0 Screw mm

Color Qty.

Length Thread

Black 1 4.0 mm 3.0 mm

Where used:

One screw that secures the hard drive to the notebook

(documented in

Section 5.3

)

Head

Width

4.0 mm

C–4

Phillips PM3.0×4.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-5

Torx T8M2.5×5.0 Screw mm

Color Qty.

Length Thread

Black 13 5.0 mm 2.5 mm

Where used:

One screw that secures the hard drive cover to the notebook

(documented in

Section 5.3

)

Head

Width

4.0 mm

Torx T8M2.5×5.0 Screw Location

Maintenance and Service Guide C–5

Screw Listing

Table C-5

Torx T8M2.5×5.0 Screw

(Continued) mm

Color Qty.

Length Thread

Black 13 5.0 mm 2.5 mm

Where used:

One screw that secures the fan assembly to the notebook

(documented in

Section 5.15

)

Head

Width

4.0 mm

C–6

Torx T8M2.5×5.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-5

Torx T8M2.5×5.0 Screw

(Continued) mm

Color Qty.

Length

Black 13 5.0 mm

Where used:

Four screws that secure the heat sink to the notebook

(documented in

Section 5.16

)

Thread

2.5 mm

Head

Width

4.0 mm

Torx T8M2.5×5.0 Screw Locations

Maintenance and Service Guide C–7

Screw Listing

Table C-5

Torx T8M2.5×5.0 Screw

(Continued) mm

Color Qty.

Length Thread

Black 13 5.0 mm 2.5 mm

Where used:

Two screws that secure the button board to the notebook

(documented in Section 5.22

)

Five screws that secure the system board to the notebook

(documented in Section 5.23

)

Head

Width

4.0 mm

C–8

Torx T8M2.5×5.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-6

Phillips PM2.5×3.5 Screw mm

Color Qty.

Length Thread

Black 3 3.5 mm 2.5 mm

Where used:

One screw that secures the Mini PCI compartment cover to the notebook

(documented in

Section 5.5

)

Head

Width

4.0 mm

Phillips M2.5×3.5 Screw Location

Maintenance and Service Guide C–9

Screw Listing

Table C-6

Phillips PM2.5×3.5 Screw

(Continued) mm

Color Qty.

Length Thread

Black 3 3.5 mm 2.5 mm

Where used:

Two screws that secure the modem board to the notebook

(documented in

Section 5.10

)

Head

Width

4.0 mm

C–10

Phillips PM2.5×3.5 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-7

Phillips PM2.0×5.0 Screw mm

Color Qty.

Length Thread

Black 1 5.0 mm 2.0 mm

Where used:

One screw that secures the Bluetooth cover to the notebook

(documented in

Section 5.7

)

Head

Width

4.0 mm

Phillips PM2.0×5.0 Screw Locations

Maintenance and Service Guide C–11

Screw Listing

Table C-8

Phillips PM1.5×3.0 Screw mm

Color Qty.

Length Thread

Black 5 3.0 mm 1.5 mm

Where used:

Two screws that secure the Bluetooth board to the Bluetooth cover

(documented in

Section 5.7

)

Head

Width

3.5 mm

C–12

Phillips PM1.5×3.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-8

Phillips PM1.5×3.0 Screw

(Continued) mm

Color Qty.

Length Thread

Black 5 3.0 mm 1.5 mm

Where used:

Three screws that secure the fan to the fan housing

(documented in

Section 5.15

)

Head

Width

3.5 mm

Phillips PM1.5×3.0 Screw Locations

Maintenance and Service Guide C–13

Screw Listing

Table C-9

Torx T8M2.5×11.0 Screw mm

Color Qty.

Length Thread

Silver 2 11.0 mm 2.5 mm

Where used:

Two screws that secure the keyboard to the notebook

(documented in

Section 5.9

)

Head

Width

5.0 mm

C–14

Torx T8M2.5×11.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-10

Torx T8M2.5×9.0 Screw mm

Color Qty.

Length Thread

Black 15 9.0 mm 2.5 mm

Where used:

Two screws that secure the switch cover to the notebook

(documented in Section 5.12

)

Four screws that secure the display assembly to the notebook

(documented in Section 5.18

)

Head

Width

5.0 mm

Torx T8M2.5×9.0 Screw Locations

Maintenance and Service Guide C–15

Screw Listing

Table C-10

Torx T8M2.5×9.0 Screw

(Continued) mm

Color Qty.

Length Thread

Black 15 9.0 mm 2.5 mm

Where used:

Nine screws that secure the top cover to the notebook

(documented in

Section 5.19

)

Head

Width

5.0 mm

C–16

Torx T8M2.5×9.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-11

Torx T8M2.5×7.0 Screw mm

Color Qty.

Length Thread

Black 1 7.0 mm 2.5 mm

Where used:

One screw that secures the fan assembly to the notebook

(documented in

Section 5.15

)

Head

Width

5.0 mm

Torx T8M2.5×7.0 Screw Locations

Maintenance and Service Guide C–17

Screw Listing

Table C-12

Phillips M2.0×3.5 Screw mm

Color Qty.

Length Thread

Black 5 3.5 mm 2.5 mm

Head

Width

4.0 mm

Where used:

Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in

Section 5.6

)

C–18

Phillips M2.0×3.5 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-13

Torx T8M2.5×5.5 Screw mm

Color Qty.

Length Thread

Black 2 5.5 mm 2.5 mm

Where used:

Two screws that secure the top cover to the notebook

(documented in

Section 5.19

)

Head

Width

5.0 mm

Torx T8M2.5×5.5 Screw Locations

Maintenance and Service Guide C–19

Screw Listing

Table C-14

Hex M2.5×9.0 Standoffs mm

Color Qty.

Length Thread

Silver 2 9.0 mm 2.5 mm

Where used:

Two standoffs that secure the system board to the notebook

(documented in

Section 5.23

)

Head

Width

C–20

Hex M2.5×9.0 Standoff Locations

Maintenance and Service Guide

Screw Listing

Table C-15

Phillips M3.5×3.0 Screw mm

Color Qty.

Length Thread

Black 1 3.0 mm 2.0 mm

Where used:

One screw that secures the security card to the system board

(documented in

Section 5.14

)

Head

Width

3.5 mm

Phillips M3.5×3.0 Screw Location

Maintenance and Service Guide C–21

Index

A

AC adapter spare part number

3–11

specifications

6–6

AC power connector, location

1–17

applications key, location

1–19

audio line-out jack location

1–15

pin assignments

A–4

audio troubleshooting

2–25

B

base enclosure illustrated

3–6

spare part number

3–7

battery bay, location

1–24

battery bezel illustrated

3–2

3–8

removal

5–7

battery light, location

1–23

battery pack illustrated

removal

spare part numbers

battery pack, spare part number specifications

6–6

6–7

6–8

battery release latch, location

1–24

battery slot, location

1–16

Bluetooth compartment, location

1–17

Bluetooth cover illustrated

3–2

3–8

removal

5–17

Bluetooth wireless communications board illustrated

removal

spare part number

bottom components

button board illustrated

removal

spare part number

Maintenance and Service Guide Index–1

Index

Index–2

C

cables, service considerations

4–2

caps lock

key, location

1–19

caps lock light, location

1–20

carrying case, spare part numbers

3–10

CD-ROM drive spare part number

specifications

components bottom

front

keyboard

left-side

rear panel

right-side

top

Computer Setup

Advanced Menu

File Menu

overview

Security Menu

connector pin assignments audio line-out jack

A–4

external monitor connector

microphone jack

modem jack

monitor connector

network jack

parallel connector

RJ-11 telephone jack

RJ-45 network jack

serial connector

S-Video connector

Universal Serial Bus connector

A–2

connectors, service considerations

4–2

cursor control keys, location

1–19

D

design overview

1–26

diagnostics configuration information

2–7

test information

2–8

Diagnostics for Windows

2–2

2–7

disassembly sequence chart

5–3

diskette drive, OS loading problems

2–23

diskette drive, spare part number

3–7

3–9

display assembly illustrated

removal

spare part numbers

specifications

display hinge cover illustrated

3–2

3–8

removal

5–42

display lid switch, location

1–21

display release latch, location

1–15

DMA specifications

6–11

Maintenance and Service Guide

Index

docking connector, location

1–25

drives, preventing damage

4–3

DVD+RW/R and CD-RW

Combo Drive spare part number

3–7

3–9

specifications

6–10

DVD/CD-RW combo drive spare part number

3–7

3–9

specifications

6–9

DVD-ROM drive, specifications

6–10

E

electrostatic discharge

4–4

4–7

embedded numeric keypad, location

1–19

external monitor connector location

1–17

pin assignments

A–3

F

through

f12

function keys, location

1–19

fan assembly disassembly

illustrated

removal

spare part number

features

feet illustrated

locations

key, location

front components

G

grounding equipment and methods

4–6

H

hard drive disassembly

illustrated

OS loading problems

removal

spare part numbers

specifications

hard drive bay, location

1–15

1–25

hard drive cover, removal

5–8

hard drive light, location

1–23

hard drive security screw, location

1–25

heat sink illustrated

removal

spare part number

I

I/O address specifications

6–13

infrared port, location

1–15

integrated smart card removal

spare part number

interrupt specifications

6–12

Maintenance and Service Guide Index–3

Index

Index–4

K

keyboard components

illustrated

removal

spare part numbers

troubleshooting

keyboard plate illustrated

3–2

3–8

removal

5–29

L

LED board illustrated

removal

spare part number

left-side components

M

mass storage devices, spare part numbers

3–9

memory expansion board illustrated

removal

spare part numbers

memory shield illustrated

3–2

3–8

removal

5–25

microphone jack location

1–15

pin assignments

A–4

Mini PCI communications board illustrated

removal

spare part numbers

Mini PCI compartment cover illustrated

3–2

3–8

removal

5–12

Mini PCI compartment, location

1–25

Miscellaneous Plastics Kit components

spare part number

model number

models

modem board illustrated

removal

spare part number

modem jack, pin assignments

A–2

modem, troubleshooting

2–30

monitor connector location

1–17

pin assignments

A–3

mouse, spare part number

3–10

MultiBay battery pack, spare part number

3–7

3–9

MultiBay device illustrated

3–6

spare part numbers

3–9

MultiBay light, location

1–23

MultiBay release latch, location

1–25

MultiBay, location

1–15

1–25

mute button, location

1–15

Maintenance and Service Guide

Index

N

network jack, pin assignments

A–1

network, troubleshooting

2–30

nonfunctioning device, troubleshooting

2–18

2–27

notebook feet illustrated

3–8

locations

5–11

notebook specifications

6–1

num lock

key, location

1–19

num lock light, location

1–20

numeric keypad, location

1–19

O

operating system loading, troubleshooting

2–19

optical drive, spare part numbers

3–7

P

packing precautions

4–4

parallel connector location

1–17

pin assignments

A–5

password, clearing

1–13

PC Card eject buttons, location

1–16

PC Card slot space saver, illustrated

3–8

PC Card slots, location

1–16

plastic parts

4–2

pointing device, troubleshooting

2–29

pointing stick buttons, location

1–23

pointing stick, location

1–23

port replicator spare part numbers

3–10

troubleshooting

2–18

power button, location

1–21

power management features

1–13

power, troubleshooting

2–12

power/Standby light, location

1–23

Presentation Mode button, location

1–23

processor illustrated

3–4

removal

5–37

spare part numbers

5–37

Q

QuickLock button, location

1–21

R

real time clock battery illustrated

3–2

3–8

removal

5–46

rear panel components

1–16

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

right-side components

1–16

RJ-11 telephone jack location

1–16

pin assignments

A–2

Maintenance and Service Guide Index–5

Index

Index–6

RJ-45 network jack location

1–17

pin assignments

A–1

RTC battery illustrated

3–2

3–8

removal

5–46

S

Screw Kit, spare part number

3–10

3–14

scroll lock light, location

1–20

Secure Digital (SD) Card slot, location

1–16

security cable slot, location

1–17

security module removal

spare part number

serial connector location

pin assignments

serial number

service considerations

smart card removal

spare part number

specifications

AC adapter

battery pack

CD-ROM drive

display

DMA

DVD+RW/R and CD-RW

Combo drive

6–10

DVD/CD-RW combo drive

DVD-ROM drive

hard drive

I/O addresses

interrupts

notebook

static shielding materials

4–7

stereo speakers, location

1–15

S-Video connector location

1–17

pin assignments

A–3

switch cover illustrated

removal

spare part number

system board illustrated

removal

spare part numbers

T

thermal grease, replacement

tools required

top components

top cover illustrated

removal

spare part number

TouchPad buttons, location

1–23

TouchPad, location

1–23

Maintenance and Service Guide

Index

TPM removal

spare part number

transporting precautions

4–4

troubleshooting audio

2–25

Computer Setup

2–2

Diagnostics for Windows

flowcharts

keyboard

modem

network

nonfunctioning device

2–18

2–27

operating system loading

overview

pointing device

port replicator

power

video

U

Universal Serial Bus connector location

1–17

pin assignments

A–2

Universal Serial Bus mouse, spare part number

3–10

V

vent, location

1–17

1–25

video troubleshooting

2–16

volume control buttons, location

1–15

W

Windows logo key, location

1–19

wireless LAN card illustrated

removal

spare part numbers

wireless on/off button, location

1–21

wireless on/off light, location

1–23

workstation precautions

4–5

Maintenance and Service Guide Index–7

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