NURIT 30XX Series - Ballistic Merchant Services

NURIT 30XX Series - Ballistic Merchant Services
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
User Guide
NURIT
30XX Series
User Guide
Quick Service Payment
Functionality
APPLICATION
POS_STD
POS_PLUS
VERSION 4 82
08/18/04
30XX SERIES
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Table of Contents
Product Information..................................................................................................................... 5
Product Regulatory Information.................................................................................................. 6
Installation .................................................................................................................................... 1
Unpacking the Shipping Carton.................................................................................................. 2
Main Components ...................................................................................................................... 2
Hardware Features of the NURIT 30XX ..................................................................................... 3
About the Battery Pack............................................................................................................... 4
Installing the Battery Pack.......................................................................................................... 5
Connecting to AC Power ............................................................................................................ 6
Connecting to the Phone Jack.................................................................................................... 7
Loading Thermal Paper.............................................................................................................. 8
Using the Magnetic Card Reader ............................................................................................... 9
Using the Smart Card Reader .................................................................................................... 9
INTRODUCTION ......................................................................................................................... 10
An Overview of the NURIT 30XX Series ................................................................................... 11
The Terminal Keyboard............................................................................................................ 11
Powering the Unit On and Off .................................................................................................. 12
General Information.................................................................................................................. 12
User Operations ......................................................................................................................... 13
Performing Sale Transactions .................................................................................................. 13
Credit Cards ............................................................................................................................. 13
Debit Cards .............................................................................................................................. 14
EBT Cards................................................................................................................................ 15
Check Sale ............................................................................................................................... 16
Cash Sale................................................................................................................................. 17
Processing Sale Transactions – With Tip(s)............................................................................. 18
Processing a Sale with Signature Capture ............................................................................... 19
Voids ........................................................................................................................................ 20
Void Sale .................................................................................................................................. 20
Void Return .............................................................................................................................. 21
Void Forced Sale...................................................................................................................... 22
Returns..................................................................................................................................... 23
Credit Return ............................................................................................................................ 23
Debit Return ............................................................................................................................. 24
Verify ........................................................................................................................................ 25
Forced Transaction .................................................................................................................. 25
Phone Card Activation.............................................................................................................. 27
Batching ................................................................................................................................... 27
Bridge Upload – (Image Capture)............................................................................................. 28
Accessing Hot Keys ................................................................................................................. 29
Continued on next page
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Table of Contents
Quick Service Payment ............................................................................................................. 30
Menu Options ............................................................................................................................. 38
Accessing the Main Menu ........................................................................................................ 38
1.Reports .................................................................................................................................... 39
Print the Default Report............................................................................................................ 39
Print the Current Report ........................................................................................................... 40
Print History Reports ................................................................................................................ 41
Display Transactions ................................................................................................................ 43
Receipt Copy............................................................................................................................ 44
Print Performance Report......................................................................................................... 44
Report Set up – Printing Visa/MC Options ............................................................................... 46
Report Setup – Tip Discount .................................................................................................... 47
RAM Disk Report...................................................................................................................... 48
Communication Log Report...................................................................................................... 49
2. Merchant Parameters ........................................................................................................... 50
Authorizations – Card Type ...................................................................................................... 50
Authorizations – Transaction Type ........................................................................................... 51
Authorizations – Debit Prompt.................................................................................................. 53
Security Levels ......................................................................................................................... 54
Edit Header/Trailer ................................................................................................................... 55
Set Cash EDC .......................................................................................................................... 56
Setting the Merchant Fee ......................................................................................................... 57
Set Batch Time......................................................................................................................... 58
Server ID/Invoice...................................................................................................................... 59
Site ID ...................................................................................................................................... 61
3. Merchant Options ................................................................................................................. 62
Paper Type............................................................................................................................... 62
No Paper Mode ........................................................................................................................ 63
Buzzer Set................................................................................................................................ 64
Operation Mode........................................................................................................................ 65
Battery Saver (NURIT 3010 or models with backup batteries) ................................................. 66
Print Disclaimer ........................................................................................................................ 67
Set Menu Type ......................................................................................................................... 68
Set Halo ................................................................................................................................... 69
Print Set Up .............................................................................................................................. 70
Store & Forward ....................................................................................................................... 71
Turning Store & Forward On/Off............................................................................................... 71
Mode Select ............................................................................................................................. 72
Display Offline Transactions..................................................................................................... 73
Reports – Store & Forward....................................................................................................... 74
Upload Transactions ................................................................................................................ 75
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
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Table of Contents
Resend Failed Transactions..................................................................................................... 76
Delete Failed Transactions....................................................................................................... 77
Check Reader .......................................................................................................................... 78
Check Imager – Send Images (Bridge) .................................................................................... 79
Check Imager – Send Images (FTP)........................................................................................ 80
Check Imager – Clear Images.................................................................................................. 81
Check Imager – Setup Menu (Bridge) ...................................................................................... 82
Check Imager – Setup Menu (FTP).......................................................................................... 83
Check Imager – Franking ......................................................................................................... 87
Signature Option ...................................................................................................................... 88
Clearing Signature Database ................................................................................................... 89
Bridge Communication ............................................................................................................. 90
Language Setup ....................................................................................................................... 91
4. Host Parameters ................................................................................................................... 92
Host Parameters ...................................................................................................................... 92
Host Phones............................................................................................................................. 94
Print EDC Set UP ..................................................................................................................... 96
Protocol Version ....................................................................................................................... 97
Autodial Set Up ........................................................................................................................ 98
Host Radio Address (NURIT 3010 Mobitex and Motient Only)................................................. 99
5. System Options.................................................................................................................... 100
Set Terminal Time and Date .................................................................................................. 100
Edit PIN Key ........................................................................................................................... 101
Select Master Key Location.................................................................................................... 102
Set Batch Number .................................................................................................................. 103
Edit Database – Void a Transaction ....................................................................................... 104
Edit Database – Clearing the Database ................................................................................. 105
Edit Database – Clear Offline ................................................................................................. 106
Working Mode ........................................................................................................................ 107
Working Mode – Tip Options .................................................................................................. 107
Working Mode – AVS Options................................................................................................ 109
Working Mode – Card Present Options.................................................................................. 110
Working Mode – Comment Option ......................................................................................... 111
Predial Call ............................................................................................................................. 112
Pin Pad Initialization ............................................................................................................... 113
Pin Pad Function .................................................................................................................... 113
Pin Pad Configuration ............................................................................................................ 114
Status Bar (Only for NURIT 3010 or 3020 with Battery) ......................................................... 115
6. Radio Params (3010 Only)................................................................................................... 116
Radio Tests - Radio RSSI (Mobitex and Motient Only) .......................................................... 116
Radio Tests - Terminal MAN# (Mobitex Only) ........................................................................ 117
Radio Tests - Terminal LLI# (Motient Only)........................................................................... 118
Continued on next page
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
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Table of Contents
Radio Tests - Radio Information (Mobitex & Motient Only) .................................................... 119
Radio Tests – CDPD Diagnostic Printout ............................................................................... 120
Radio Tests – CDPD RSSI / ST. / Chan................................................................................. 121
Radio Tests – CDPD Registration Errors ............................................................................... 122
Radio Tests – CDPD Transmission Error............................................................................... 123
Radio Tests – CDPD Self IP Address .................................................................................... 124
Radio Tests – CDPD Side Preference ................................................................................... 125
Radio Tests – CDPD Channel Use ........................................................................................ 126
Print Params........................................................................................................................... 127
Battery Test ............................................................................................................................ 128
CDPD Network Status............................................................................................................ 128
7. Download............................................................................................................................. 129
Download Definitions.............................................................................................................. 129
Downloading........................................................................................................................... 130
Download – Comm Parameters, Phone ................................................................................. 131
Download – Comm Parameters, Exchange Prefix ................................................................. 132
Download – Comm Parameters, Via>Modem ........................................................................ 133
Download – Comm Params, Baud Rate................................................................................. 134
Download – Comm Params, Dial>Tone ................................................................................. 135
Download – Comm Params, Gateway> ................................................................................. 136
Download – Comm Params, Suffix......................................................................................... 137
8. Communication.................................................................................................................... 138
Minimum Retries .................................................................................................................... 138
Dial: Tone/Pulse ..................................................................................................................... 139
Exchange Prefix ..................................................................................................................... 139
Gateway ................................................................................................................................. 140
Suffix ...................................................................................................................................... 141
Via: Line/Radio (NURIT 3010 Only) ....................................................................................... 142
CHECK LINE: ON .................................................................................................................. 143
DIAL TONE CHECK: ON ....................................................................................................... 144
Appendix A – Restaurant Tips and Tabs ............................................................................... 145
Working Mode – Tip Options .................................................................................................. 145
Add Tips ................................................................................................................................. 147
Working Mode – Tab Option .................................................................................................. 148
Open a Tab ............................................................................................................................ 149
Close a Tab ............................................................................................................................ 150
Delete a Tab........................................................................................................................... 151
Show Tabs ............................................................................................................................. 152
Tab Report ............................................................................................................................. 153
Open Tab Report.................................................................................................................... 153
Closed Tab Report ................................................................................................................. 154
POS STD and PLUS - NURIT 30xx QUICK REFERENCE GUIDE .................................................. 155
BASIC TROUBLESHOOTING .................................................................................................. 157
PHONE CARD........................................................................................................................... 158
Appendix B - Lipman USA Licensing Agreement ................................................................. 159
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
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Product Information
NOTICE
The information contained in this publication is for informational purposes only
and subject to change without notice. It does not represent a commitment on
the part of Lipman Electronic Engineering Ltd.
No part of this publication may be reproduced, transmitted, transcribed, stored
in a retrieval system, or translated to any language in any form by any means
without the prior written permission of Lipman.
Copyright © 2002 by Lipman Electronic Engineering Ltd. All rights reserved.
FCC
COMPLIANCE
STATEMENT
Manufacturer: Lipman Electronic Engineering Ltd.
Model: NURIT 30XX
EUROPEAN
UNION
DIRECTIVES
CONFORMANCE
STATEMENT
WARNING!
08/18/04
This product is in conformance with the requirements of applicable EU Council
Directives.
Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Product Regulatory Information
FCC PART 15
REQUIREMENTS
This equipment has been tested and found to comply with the limits for Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult your dealer or an experienced technician for help.
Connection of peripherals to this unit requires the use of grounded, shielded
cables to ensure compliance with the class B limits.
FCC PART 68
REQUIREMENTS
[APPLICABLE WHEN
USING OPTIONAL
NURIT 30XX SERIES
DOCKING STATION OR
NURIT 30XX SERIES
EXTERNAL MODEM]
The Federal Communications Commission (FCC) has established rules
permitting this device to be directly connected to the telephone network.
Standardized FCC Part 68 compliant telephone line cords and modular jacks are
used for these connections. This equipment should not be used on party or coin
lines.
If this device is malfunctioning, it may be causing harm to the telephone network;
this device should be disconnected until the source of the problem can be
determined and until repair has been made. If this is not done, the telephone
company may temporarily disconnect service.
The telephone company may make changes in its technical operations and procedures;
if such changes affect the compatibility or use of this device, the telephone company is
required to give adequate notice of the changes. You will be advised to file a complaint
with the FCC.
If the telephone company requests information on what equipment is connected to their
lines, inform them of:
•
•
•
•
The telephone number this unit is connected to
The ringer equivalence number: 0.2A
The USOC jack required: RJ-11C
The FCC Registration number:
The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your
telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5).
If too many devices are attached, they may not ring properly. To be certain of the number of devices that
may be connected to the line, as determined by the total RENs, contact the telephone company to
determine the maximum REN for the calling area.
Continued on next page
08/18/04
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Product Regulatory Information, Continued
FCC PART 90
REQUIREMENTS
This device contains a radio transceiver module, (FCC ID number is located on
the bottom of the terminal), operating under Part 90 of the FCC rules in a
licensed part of the radio spectrum. Qualified personnel must perform service or
repairs to the radio portion of this device. Any unauthorized modification to the
radio module, shielding, or antenna system may void the user’s authority to
operate this device
IN CANADA
This digital apparatus does not exceed the class B limits for radio noise
emissions from digital apparatuses set forth in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe B prescrites dans
le Règlement sur le brouillage radioélectrique édicté par le ministère de
Communications du Canada.
SHIPPING
Carefully pack and send the package prepaid, adequately insured and preferably in
the original carton. Attach a postage-paid letter to the outside of the package detailing
the complaint.
PLEASE NOTE: SHIPMENT MUST BE SENT TO AN AUTHORIZED DEALER
OR SERVICE CENTER ONLY. PLEASE NOTIFY YOUR LIPMAN
REPRESENTATIVE BEFORE SHIPMENT. PRODUCTS SENT TO OTHER
LOCATIONS WILL BE RETURNED AT OWNERS EXPENSE. CONTACT
YOUR DEALER FOR THE CORRECT ADDRESS.
08/18/04
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Installation
SELECTING A
LOCATION
Select a location for the NURIT 3000 or 3020 Land Line or Nurit 3010
Hand-Held Wireless terminal that is safe and convenient for both the
retailer and cardholder.
CAUTION!
The NURIT 30XX Series Models are designed for indoor use when
using the unit’s AC charger. Only units powered by built-in battery pack
should be operated outdoors. Under no circumstances should the unit
be powered or charged outdoors using its AC charger. Obviously, the
NURIT terminal should not be used in areas of excessive moisture
or heat.
Avoid areas with:
Excess heat, dust or other debris
Oil or moisture
WARNING!
When connected to the AC charger, do not use the terminal near
water, including sink, laundry tub or pool. In addition, avoid exposure
to:
Devices that radiate excessive voltage fluctuations or electrical
noise, such as air conditioners, fans, electric motors, neon signs,
or high-frequency security devices.
Direct sunlight or objects that radiate heat.
Metal partitions or such obstructions that may disrupt radio
reception or transmission.
WARNING!
For land line terminals or when using a wireless terminal via landline,
place the NURIT terminal on a flat table or countertop. The terminal
should be conveniently located in relation to a telephone line and AC
power outlet.
To meet standard ventilation requirements, at least 22.1 centimeters
(8.7 inches) of clear space must be provided around the terminal
when placed in its fixed operating location.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Unpacking the Shipping Carton
When opening the original shipping carton, carefully inspect the contents for any
damaged or missing components. Lipman has taken all measures to provide you with
a complete unit. If shipping damage is evident, file a claim with the shipping
company. Please notify your Lipman distributor concerning this damage, or if any
components are missing.
For your personal safety, do NOT use a NURIT terminal showing any signs of damage!
Note
Before actual use of the terminal, remove the thin transparent
plastic membrane that covers the LCD screen.
Main Components
Component List
1. Nurit 30XX Terminal
2. AC Power Cord
3. Paper Spindle
4. Battery Pack
(Optional on Nurit 3020)
5. Phone Cable
6. Thermal Paper Roll
7. Documentation Package
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Hardware Features of the NURIT 30XX
Take a few moments to familiarize yourself with the terminal’s main feature locators
as depicted in the following illustrations.
Top View
1. Smart Card Reader
2. Keypad
3. Antenna (3010 Only – Blade or Removable)
4. Paper Roll Cavity with Cover
5. Thermal Paper Receipt
6. Paper Tear Bar
7. LCD Display
8. Magnetic Card Reader
Back View
1. Line Port – Telephone cable from phone jack
2. Telephone Port – Line to phone or fax machine
3. RS-232 Port – COM port for peripherals
4. External PIN Pad Port
5. Power Cord
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
About the Battery Pack
SMART NI-MH
BATTERY PACK
The supplied high-performance Nickel Metal Hydride (Ni-MH)
battery pack provides 7.2 VDC at 1200 mAh of capacity. When
fully discharged, the battery fully recharges within 3 hours while
installed in the terminal. An 80% charge capacity is reached
within 1 hour. The terminal can be left connected to its AC
charger indefinitely without causing damage to the battery.
Under typical use, the battery pack is good for well over 600
charge cycles, after which operating time may very slowly
decrease. This battery pack has a self-discharge rate, and without
normal use will lose approximately 1% of it’s charge per day.
Replace the battery pack with a new one when the charge
capacity is too weak for normal operation. If for any reason you
intend not to use your NURIT for an extended period of time,
remove the battery pack located on the underside of the unit.
WARNING!
1.
Please do NOT dispose of the battery pack in a fire! Dispose
of use batteries in accordance with local recycling
regulations.
2.
NOTE
08/18/04
If for any reason you intend to remove the NURIT’s battery
pack, make sure that the metal contacts do not come in
contact with any metal objects.
Extreme temperatures will degrade the performance of your
battery pack. Do not store this Ni-MH battery pack in an ambient
temperature range below -20oC (4oF) and above 60oC (140oF).
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Installing the Battery Pack
INSTRUCTION
Use the following step/action table when installing the battery pack:
Step
Action
1.
Carefully invert the terminal. The terminal can be
held in hand or gently placed on a soft surface
so as not to damage the unit.
2.
Remove the battery compartment cover by
pressing the release tab up and lifting out.
3.
If necessary, remove the old battery. Disconnect
the battery connector by placing a finger on each
side and pulling back. Remove the battery.
4.
Mate the female connector on the battery to the
male connector in the terminal. The connectors
are keyed for accuracy.
5.
Place the battery in the compartment.
6.
Replace the cover by matching the tabs at the
top of the cover with the slots in the terminal then
pressing the cover until you hear the locking
click.
7.
Stop.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Connecting to AC Power
INSTRUCTION
Use the following step/action table when connecting the terminal to power:
Step
Action
1.
Mate the barrel connector on the AC Power cable to the PWR port on the terminal.
2.
Plug the pronged plug into the wall socket.
3.
Stop.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Connecting to the Phone Jack
INSTRUCTION
Use the following step/action table when connecting the terminal to the
phone jack:
Step
Action
1.
Insert one end of the phone cable into the LINE port.
2.
Insert the other end of the phone cable into the phone jack on the wall.
3.
Stop.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Loading Thermal Paper
INSTRUCTION
Use the following step/action table when loading thermal paper into the
terminal:
Step
Action
1.
Remove the Paper Cover.
2.
Remove the paper spindle and, if necessary,
the old paper core.
3.
Make sure the end of the new roll has a clean
straight edge.
4.
With the paper coming from under the roll, feed
the paper under the black paper roller.
5.
The paper sensor (located on the left side from
the front under the roller) will sense the paper
and feed the paper around the roller and out
the top.
6.
If necessary, press and hold down the FUNC
key while tapping the FEED key.
7.
Place the paper spindle in the paper roll and
the roll into the paper compartment.
8.
Replace the paper cover.
9.
Stop.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Using the Magnetic Card Reader
INSTRUCTION
A magnetic swipe card reader is located along the right
side of the terminal.
Step
Action
1.
Grasp the card so that its magnetic stripe is facing
down and to the right.
2.
Place the card into one end of the card reader
groove.
3.
Swipe the card in a smooth continuous manner.
This can be done in either direction (top-to-bottom
or bottom-to-top).
4.
Stop.
Using the Smart Card Reader
INSTRUCTION
Refer to the following action for assistance using the smart card
reader.
Action
Insert the smart card (chip end first) into the opening
of the reader on the terminal’s front panel. For
guidance, most smart cards will have directional guide
arrows engraved or inscribed on the cards.
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
INTRODUCTION
INFORMATION
APPLICATION
POS7_STD **
Presently, there are three varieties on the 4.82 Application. They include:
- SCA_STD (for script)
- POS_STD (this version is supported in NURIT models 2085 and higher)
- POS_Plus (this version is supported in NURIT 2085-M21, NURIT 3020,
NURIT 8320 and NURIT 8000 terminals The major difference between
POS_STD and POS_Plus is that Plus supports Magtek in addition to
signature capture, RDM, multi-language, the Communication Log Report
and the RAM Disk Report. Driver License Verification is supported by
application version POS7PLUS only.)
NURIT MODEL
Nurit 2085, Nurit 3010, Nurit 3020, Nurit 8000 and Nurit 8320
** Requires Nurit Operating System (NOS) 7.8.4 and above.
Please Note: For Merchants requiring PLUS Features, see the information in the following chart.
APPLICATION
POS6PLUS *
POS7PLUS **
NURIT MODEL
Nurit 2085-M21 and Nurit 3020
* Requires Nurit Operating System (NOS) 6.00 and above.
Nurit 2085-M21, Nurit 3020, Nurit 8000 and Nurit 8320
** Requires Nurit Operating System (NOS) 7.8.4 and above.
Please Note: The Nurit Control Center version must 7.4.11 or higher when building terminal files
with any of these application versions.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
An Overview of the NURIT 30XX Series
INFORMATION
This section will provide you with a basic understanding of the operations and
functionality of the NURIT 30XX Series. This will include a keyboard overview and
a basic explanation of common terms that you will find throughout this manual.
The Terminal Keyboard
Key
Function
[MENU/ESC]
Use this key to access the terminal’s main menus and sub-menus as
well as to exit these menus.
[CLEAR/FEED]
Use this key to clear the data you input. Use it with the [Func] key and
it will feed the paper.
[FUNC]
(Function Key)
Use this key to batch the terminal in addition to accessing other
convenient hot keys.
[] [] [] and []
Use these arrow keys to scroll through the menu and submenu
options.
[ENTER/PAYMENT]
Use this key to select payment type as well as to make selections in
the menu.
[NUMBER PAD]
Used to enter all numeric values. In addition these keys are used in
conjunction with the Alpha key to input alphabet text and various
symbols.
[ALPHA/COPY]
Use this key to edit text in Headers and Trailers as well as to print out
a copy of your last receipt.
[REVIEW]
This key allows you to view totals for EDC types on the display.
[RETURN]
Press this key prior to processing a return.
[VOID]
[VERIFY]
[FORCED]
08/18/04
Press this key prior to voiding a transaction.
Press this key prior to verifying.
This is used to process a forced sale. (An authorization has already
been obtained.)
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
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Powering the Unit On and Off
INSTRUCTION
Use the following steps to power the unit on and off when using the unit with the
battery pack.
To Power On and Off:
•
Press the [MENU/ESC] Button.
General Information
FOREWORD
Thank you for purchasing the NURIT 30XX Series EDC Transaction Terminal.
You now own one of the most advanced electronic Point-Of-Sale (POS)
devices manufactured today.
This manual explains user and administrative functions. To fully utilize the
features of your terminal, take some time to familiarize yourself with this
manual, the terminal or any accessories to be used.
Please store this manual in a safe place for future reference.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
User Operations
INFORMATION
This section explains the various instructions required in operating the NURIT
30XX Series POS/EDC Terminals. The terminal keyboard allows for selecting
specific transaction types, entering of data, and performing various functions.
In this manual, transactions, operations, and specific functions available with
the NURIT 30XX series is explained.
Performing Sale Transactions
Credit Cards
STEP
1.
ACTION
Be sure the terminal is at the Idle Prompt
2.
DISPLAY
CREDIT . . . . . . . SALE
ACCOUNT
Swipe the credit card, or manually key in the account number and expiration date.
CREDIT . . . . . . . .SALE
AMOUNT
0.00
3.
Input the dollar amount of the transaction
without a decimal point.
4.
Press [ENTER] The terminal will now dial out for an approval and print one receipt.
5.
Press any key to print a second receipt.
6.
Stop.
08/18/04
TEAR SLIP - - - ->
Press Any Key
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Debit Cards
STEP
ACTION
DISPLAY
1.
From the Idle prompt press [ENTER/PAYMT]
until the display identifies a debit sale.
DEBIT . . . . . . . . . SALE
ACCOUNT
(See right
)
2.
Swipe the debit card. (Debit cards cannot be keyed in manually, they MUST be
swiped)
*The cards magnetic stripe should be facing you when swiping.
3.
Input the dollar amount of the transaction
without a decimal point.
DEBIT . . . . . . . . . SALE
AMOUNT
0.00
Press [ENTER]
The terminal will now Prompt you to enter a
Cash Back amount AND press ENTER
4.
CASH BACK:
0.00
Or
Press [ENTER] to bypass.
5.
Input the PIN on the Keypad.
6.
Press [ENTER]
7.
Stop.
08/18/04
TOTAL $XX.XX
Enter your P.I.N
14
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
EBT Cards
(Electronic Benefits Transfer)
STEP
1.
ACTION
DISPLAY
EBT . . . . . . . . . . SALE
ACCOUNT
From the Idle prompt press [ENTER/PAYMT]
until the display identifies an EBT sale.
(see right
2.
30XX SERIES
)
Swipe the EBT card, or manually enter the account number including the expiration
date, or if required, the ‘GEN’ number.
Press [1] for Food stamp
3.
1. FOOD STAMP
2. CASH BENEFIT
Or
Press [2] for Cash Terminal Benefit
4.
Input the dollar amount of the transaction
without a decimal point.
5.
Press [ENTER]
6.
If
Then
Food Stamp
Stop
Proceed to next
step.
Cash Benefit
7.
The terminal will now Prompt you to enter a
Cash Back amount or press [ENTER] to
bypass.
8.
Input the PIN on the Keypad.
9.
Press [ENTER]
10.
Stop.
08/18/04
EBT. . . . . . . . . . . SALE
AMOUNT
0.00
CASH BACK:
0
.00
TOTAL $XX.XX
Enter your P.I.N
15
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Sale
Note: Check Imager is supported by POS_PLUS application only.
STEP
1.
ACTION
DISPLAY
CHECK . . . . . . VERIFY
AMOUNT
0.00
From the Idle prompt press [ENTER/PAYMT]
until the display identifies a Check Sale.
(See right
)
2.
Input the amount to be verified and Press [ENTER]
3.
Input the 17 digit MICR number from the check
& Press [ENTER]
Or
Place the Check in the Check Reader/Imager
If a Check Imager was used, the terminal will
display results.
4.
5.
The terminal will store the image in memory.
6.
A successful storage message will display.
7.
An unsuccessful swipe will post an error message.
8.
9.
Try swiping the check again.
Enter MICR or
Use Check Reader
* Display will vary depending on check hosts
Check Inserted
Successfully
Storing Images,
Please Wait
Check Image
Storage Complete
Enter MICR or
Error in MICR
SWIPE CHECK
Try Again . . .
Stop.
08/18/04
16
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Cash Sale
Note: To perform Cash transactions, Cash EDC mode must be turned on.
STEP
1.
ACTION
DISPLAY
From the Idle prompt press [ENTER/PAYMT]
until the display identifies a Cash Sale.
(See right
)
2.
Input the dollar amount of the sale and Press [ENTER]
3.
Stop.
08/18/04
CASH . . . . . . . . SALE
AMOUNT
0.00
17
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Processing Sale Transactions – With Tip(s)
Turing the Tips function on and off is an option. There may be up to 3 tips - gratuities added per
transaction. You can change the name of tip for identification and reporting and a default tip
$amount can be entered. Use the following step/action table for assistance processing a sale
with tip option #1 turned on.
Note: Tip option one can be turned off in Retail Mode Only.
STEP
ACTION
DISPLAY
CREDIT . . . . . . SALE
ACCOUNT
1.
Be sure the terminal is at the Idle Prompt
2.
Press [PAYMT MODE] until the desired payment method is displayed.
3.
Swipe the credit card, or manually key in the account number and expiration date.
4.
Input the dollar amount of the transaction
without a decimal point. Press [ENTER].
CREDIT . . . . . . SALE
AMOUNT
0.00
Input the tip amount and press [ENTER]
OR
5.
Press [ENTER] to bypass
Enter Tip
Amt:
0.00
Note: Repeat step for Tip #2 and Tip #3 if
necessary.
6.
The terminal will now dial out for an approval and print one receipt.
7.
Depending upon transaction type and paper
type, press any key for second receipt to
print.
8.
Stop.
08/18/04
TEAR SLIP - - - ->
Press Any Key
18
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Processing a Sale with Signature Capture
NOTE: This feature is available with POS_PLUS application only.
STEP
ACTION
DISPLAY
CREDIT . . . . . . . . SALE
ACCOUNT
1.
Be sure the terminal is at the Idle Prompt
2.
Press [PAYMT MODE] until the desired payment method is displayed.
3.
Swipe the credit card, or manually key in the account number and expiration date.
4.
Input the dollar amount of the transaction
without a decimal point. Press [ENTER].
5.
The terminal will dial out to process the
transaction. Upon completion of a successful
transaction the terminal will prompt you to
insert the receipt into the e-pad and have the
customer sign on the e-pad.
6.
After the customer has signed the receipt using the e-pad, press [ENTER].
7.
08/18/04
CREDIT . . . . . . . SALE
AMOUNT
0.00
Signature --ENTER=YES, ESC=NO
Stop
19
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Voids
Void Sale
A void of a sale can be done, if the original sale was performed in the same
batch. If the original sale was NOT performed in the same batch a Return
should be processed.
STEP
ACTION
DISPLAY
From the Idle prompt press [VOID]
1.
CREDIT . VOID/SALE
ACCOUNT
The display identifies a Void/Sale.
(See right
)
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the dollar amount to be voided.
4.
Press [ENTER].
5.
Press any key to print a second receipt.
6.
Stop.
08/18/04
TEAR SLIP - - - ->
Press Any Key
20
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
Void
Return
A Void Refund is done if the original return is from the same batch. If the refund
is from a different batch, you will not be able to perform a void return.
STEP
1.
30XX SERIES
ACTION
DISPLAY
CREDIT.VOID/RTRN
ACCOUNT
From the Idle prompt press [VOID] until the
display identifies a Void/Return.
(See right
)
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the amount of the return to be voided.
4.
Press [ENTER].
5.
Press any key to print a second receipt.
6.
Stop.
08/18/04
TEAR SLIP - - - ->
Press Any Key
21
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
Void Forced
Sale
30XX SERIES
A Void Forced Sale is done, if the original Forced Sale is from the same
batch. If the refund is from a different batch, you will not be able to perform
a void return.
STEP
ACTION
1.
From the Idle prompt press [FORCED] until the
display identifies a Void/Forced. (See right )
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the amount of the Forced Sale to be voided.
4.
Press [ENTER].
5.
Press any key to print a second receipt.
6.
Stop.
08/18/04
DISPLAY
CREDIT.VOID/FRCD
ACCOUNT
TEAR SLIP - - - ->
Press Any Key
22
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Returns
Credit
Return
A refund to a customer’s credit card account can be done if the original sale
is from a different batch. If the sale and refund are in the same batch
process a Voids, otherwise, a refund is done as follows:
STEP
ACTION
DISPLAY
1.
From the Idle prompt press [RETURN] until the
display identifies a Credit Return.
CREDIT . . . . . RETURN
ACCOUNT
(See right
)
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the amount of the Return.
4.
Press [ENTER].
5.
Input the Authorization number from the
original sale and Press [ENTER]
6.
Stop.
08/18/04
CREDIT . . . . . RETURN
AMOUNT
CREDIT . . . . . RETURN
ENTER AUTH. NO.
23
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
Debit
Return
A debit transaction can only be done using a bank issued debit card.
STEP
1.
ACTION
DISPLAY
From the Idle prompt press [ENTER/PAYMT]
until DEBIT is displayed and then press
[RETURN] until the display identifies a Debit
Return.
DEBIT . . . . . . RETURN
ACCOUNT
(See right
2.
30XX SERIES
)
Swipe the debit card
Input the amount of the Return.
Then Press [ENTER]
3.
4.
Input the Authorization number from the
original sale and press [ENTER]
5.
Stop.
08/18/04
CREDIT . . . . . RETURN
AMOUNT
CREDIT . . . . . RETURN
ENTER AUTH. NO.
24
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
This function is used to ensure that a customer has adequate funds on their
credit card (THIS DOES NOT CHARGE THE CUSTOMER’S ACCOUNT).
Verify
STEP
ACTION
DISPLAY
From the Idle prompt press [VERIFY]
1.
CREDIT. . . . . . VERIFY
ACCOUNT
The display identifies Credit Verify.
(See right
)
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the amount to be verified.
4.
Press [ENTER].
5.
Stop.
Forced Transaction
When voice authorization has been obtained on a customer’s credit card, a
Forced Sale should be done to process the transaction.
STEP
ACTION
DISPLAY
From the Idle prompt press [FORCED]
1.
CREDIT . . . . FORCED
ACCOUNT
The display identifies a Forced Sale.
(See right
)
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the amount that has already been authorized.
Continued on next page
08/18/04
25
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Forced Transaction, Continued
STEP
ACTION
4.
Input authorization number previously
obtained.
5.
Press [ENTER].
6.
Stop.
08/18/04
DISPLAY
CREDIT . . . . FORCED
ENTER AUTH. No:
__
26
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Phone Card Activation
STEP
ACTION
DISPLAY
1.
From the Idle prompt press [ENTER] until the
display identifies a Phone Card transaction.
(See right
PHONE CARD
SWIPE CARD
)
2.
Swipe the phone card to be activated.
3.
Input the amount of activation and Press [ENTER].
4.
Input the clerk number and Press [ENTER].
5.
Confirm correct amount for activation and Press [ENTER]
6.
Stop.
Batching
To perform a manual batch release, or settlement of transactions stored in the
NURIT 30XX memory, use the following step/action table for assistance.
STEP
1.
ACTION
DISPLAY
From the Idle prompt press [FUNC]
(See right
)
FUNCTION MENU
1.REPORT
2.BATCH
3.REVIEW
2.
Press [2] for BATCH
3.
Press the number that corresponds with the desired host.
4.
The terminal will dial out to the host processor and print a batch report.
5.
Stop.
Note:
If a terminal is programmed for auto batch, the host will close the batch automatically each night, at a
specific time, and print a batch report. However, the report will only clear at the time of the first attempted
sale, after your set batch time. Although your terminal will be programmed for auto batch, you may still
have the option to batch manually. Images are uploaded at the start of the batch process.
08/18/04
27
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Bridge Upload – (Image Capture)
FUNCTION
DESCRIPTION
Use this function to upload captured data to the web, such as – Captured
signatures and Check images.
NOTE: This feature is available with POS_PLUS application only.
STEP
ACTION
1.
From the Idle prompt press [FUNC]
(See right )
Note: Prompts will vary by host.
2.
Press [2] to start batch process.
3.
Press [2] for Bridge Upload then press
[ENTER].
DISPLAY
FUNCTION MENU
1.REPORT
2.BATCH
3.REVIEW
Communication:
1.Batch to Host
2.Bridge Upload
Note: Prompts will vary by host.
4.
The terminal will dial out to the Bridge communication phone number and upload the
images that have been stored.
5.
Stop.
08/18/04
28
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Accessing Hot Keys
FUNCTION
DESCRIPTION
Example of
Print Setup
Report:
Hot Keys are short cuts to reports and functions. Hot Keys must be
programmed when the terminal file is built and downloaded into the
terminal with the application and parameters. A Hot Key List is printed at
the end of the Print Setup Report.
HotKey List:
F1:
Driver License
F2:
Open a Tab
F3:
Close a Tab
STEP
ACTION
1.
If necessary, press [MENU/ESC] to return the
terminal to the idle prompt.
2.
Press the [FUNC] key at the same time as pressing the number key on the list. I.E.,
press [FUNC] and [2] to Open a Tab.
3.
Stop.
08/18/04
DISPLAY
CREDIT …… SALE
ACCOUNT
29
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Driver License Verification *
INFORMATION
This feature is programmable at the Nurit Control Center level using one of
the terminal’s eight hot keys. The Programmed Hot Keys are listed on the
Setup Report.
*NOTE: All Driver License Verification functions are available with
POS7PLUS application only.
STEP
1.
2.
ACTION
From the idle prompt press the [FUNC] key
the same time as pressing the number key for
the DL Verification function.
CREDIT . . . . . . SALE
ACCOUNT
Swipe the customer’s Driver’s License with
the Magnetic Strip facing to the right.
Swipe DL Card
*Note: For a successful swipe the customer’s DL must have a
magnetic strip.
3.
Enter the Server ID then press [ENTER].
4.
Select the purchase type for the Age
Verification.
1. Tobacco
2. Liquor
3. Scan (Displays age and issuing state)
5.
DISPLAY
The terminal will read the magnetic stripe and
determine if the customer’s age is appropriate
for the type of purchase they are requesting.
ENTER SERVER ID
0
SELECT
2: LIQ
1: TOB
3: SCAN
LIQUOR APPROVED
Note: Prompts will vary depending on selection.
6.
The display will show the customer’s age and
resident State.
Age is: 30, PA
Note: Prompts will vary by customer.
7.
08/18/04
Stop.
30
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
DL Verification General Report *
STEP
1.
ACTION
From the idle prompt press the [FUNC] key
the same time as pressing the number key for
the DL Verification function.
DISPLAY
CREDIT . . . . . . SALE
ACCOUNT
Swipe DL Card
2.
Press [REVIEW] to list the available functions.
DRIVER LICENSE:
3.
4.
08/18/04
Press [ENTER] to print the report.
1.General Report
2.Clerk Report
3.Supported States
4.Clear DL Data
Stop.
31
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
DL Verification Clerk Report *
STEP
1.
ACTION
From the idle prompt press the [FUNC] key
the same time as pressing the number key for
the DL Verification function.
DISPLAY
CREDIT . . . . . . SALE
ACCOUNT
Swipe DL Card
2.
Press [REVIEW] to list the available functions.
DRIVER LICENSE:
3.
Press [2] for Clerk Report.
4.
Enter the server ID number then press
[ENTER].
1.General Report
2.Clerk Report
3.Supported States
4.Clear DL Data
ENTER SERVER ID:
5.
08/18/04
Stop.
32
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
DL Verification Supported States *
STEP
ACTION
DISPLAY
From the idle prompt press the [FUNC] key
the same time as pressing the number key for
the DL Verification function.
1.
CREDIT . . . . . . SALE
ACCOUNT
Swipe DL Card
2.
Press [REVIEW] to list the available functions.
3.
Press [3] for Supported States. A list of the
states currently supported will be printed.
4.
DRIVER LICENSE:
1.General Report
2.Clerk Report
3.Supported States
4.Clear DL Data
Stop
The list of supported states is updated periodically as states change the type of license issued.
The following is a list of the supported states when this document was written and might not be
current. Print a list from your terminal for the latest information.
AR – Arkansas
AZ – Arizona
CA – California
CO – Colorado
DC – District of Columbia
FL – Florida
IA – Iowa
KS – Kansas
LA – Louisiana
MA – Massachusetts
MD – Maryland
08/18/04
MI – Michigan
MN – Minnesota
MT – Montana
NM – New Mexico
OH – Ohio
PA – Pennsylvania
TX – Texas
VA – Virginia
VT – Vermont
WI – Wisconsin
ON – Ontario, Canada
33
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Clear Driver License Data *
STEP
1.
ACTION
From the idle prompt press the [FUNC] key
the same time as pressing the number key for
the DL Verification function.
DISPLAY
CREDIT . . . . . . SALE
ACCOUNT
Swipe DL Card
2.
Press [REVIEW] to list the available functons.
DRIVER LICENSE:
3.
Press [4] to Clear DL Data.
1.General Report
2.Clerk Report
3.Supported States
4.Clear DL Data
DATA CLEARED
4.
5.
08/18/04
The data will be cleared.
Stop.
34
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Quick Service Payment
INFORMATION
QSP is used in Fast Food Restaurants, Parking Garages and Motion Picture
Theaters (Cinemas). This allows the acceptance of credit cards as the payment
method without requiring authorization, receipts or signatures. QSP supports
swiped transactions only; manual entry transactions are processed in the
normal manner. This means that manual entry transactions will contact the host
for authorization and will print a receipt with a signature line. Credit Card sales
and voids are the only transaction types supported by QSP.
A Floor Limit can be specified for each function (authorization, receipt and
signature) for each card type to be processed. This must be specified in the file
built for the specific terminal and downloaded into the terminal. QSP Mode
information is printed on the Print Setup Report.
This function is available only when supported and requested by the Host
Processor. The capture type must be terminal based.
Please review the following chart for default Floor Limits:
CARD TYPE
MERCHANT CATEGORY
DEFAULT FLOOR LIMIT
MASTER CARD
Fast Food Restaurant
$25.00
MASTER CARD
Parking Garage
$50.00
MASTER CARD
Cinema
$35.00
VISA
Restaurant (all types)
$25.00
VISA
Cinema
$25.00
VISA
Parking Garage/Lot
$75.00 for Authorization
$150.00 for Signature and
$25.00 for Receipt
08/18/04
35
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Processing a QSP Sale
STEP
ACTION
DISPLAY
CREDIT …… SALE
ACCOUNT
1.
Be sure the terminal is at the Idle Prompt
2.
Swipe the credit card.
3.
Input the dollar amount of the transaction
without a decimal point and press [ENTER]
4.
5.
If
Then
The transaction amount is less than
the authorization floor limit:
The Host Processor will not be
contacted for authorization.
The transaction amount is greater
than the auth. floor limit:
The terminal will contact the Host for
authorization.
If
Then
The transaction amount is less than
the receipt floor limit:
The terminal will display a “Print
Receipt?” prompt (see step #6).
The transaction amount is greater
than the floor limit:
A receipt will be printed.
Press [ENTER] to print a receipt or
[MENU/ESC] for no receipt.
6.
If
Print Receipt?
ENTR=YES, MENU=NO
Then
The transaction amount is less than The receipt will not have a signature
the signature floor limit:
line.
7.
The transaction amount is greater
than the signature floor limit:
8.
9.
CREDIT …… SALE
AMOUNT
0.00
Press any key for second receipt to print.
The receipt will have a signature
line.
TEAR SLIP - - - ->
Press Any Key
Stop.
08/18/04
36
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Voiding a QSP Sale
STEP
ACTION
DISPLAY
1.
From the Idle prompt press [VOID] until the
display identifies a Void/Sale.
(See right )
CREDIT . . . VOID/SALE
ACCOUNT
2.
Swipe the credit card or key in the account number and expiration date manually.
3.
Input the dollar amount to be voided then press [ENTER].
4.
If
Then
The transaction amount is less than
the receipt floor limit:
The terminal will display a “Print
Receipt?” prompt (see step #5).
The transaction amount is greater
than the floor limit:
A receipt will be printed.
Press [ENTER] to print a receipt or
[MENU/ESC] for no receipt.
5.
If
Then
The transaction amount is less than The receipt will not have a signature
the signature floor limit:
line.
6.
The transaction amount is greater
than the signature floor limit:
7.
8.
Print Receipt?
ENTR=YES,MENU=NO
Press any key for second receipt to print.
The receipt will have a signature
line.
TEAR SLIP - - - ->
Press Any Key
Stop.
08/18/04
37
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Menu Options
INFORMATION
The NURIT 30XX has a menu with several options that control some of the
terminal’s basic operational functions. The menu is divided into main menus and
sub-menus that can be accessed by pressing the [MENU/ESC] key.
Accessing the Main Menu
STEP
ACTION
DISPLAY
1.
From the Idle Prompt press the [MENU/ESC]
key.
Use the [] and [] keys to scroll through the
options then Press [ENTER] to select.
OR
2.
Press the number on the
corresponds with your selection.
08/18/04
keypad
CREDIT …… SALE
ACCOUNT
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
that
38
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
1. Reports
The first menu in the NURIT 30XX is the Report Menu, which generates ten
different types of reports:
Default Report
Current Report
Receipt Copy
Performance
RAM DISK Report *
MENU
DESCRIPTION
History Report
Display Transactions
Tip Report
Report Setup
Communication Log Report *
*NOTE: These features are available with POS_PLUS applications only.
You will be prompted in certain Report sub-menus to choose a report type.
Below is a list of report types and their definitions.
REPORT TYPES
REPORT
DEFINITION
Condensed
Report
This type of report will print the transaction number, card
type, transaction type, last four digits of the account
number, and the amount of the sale.
Short Report
This type of report will print the transaction type and the
amount of the sale.
Journal Report
Totals Only
This type of report will print a full copy of each transaction.
This type of report will print daily totals only.
Print the Default Report
This is a customized report of the terminal's daily transactions, the defaults have
been set from the Current Report (see Current Report on the following page).
FUNCTION
DESCRIPTION
STEP
ACTION
From the Main Menu Press [ENTER]
1.
OR
Press [1] to access the Reports Menu
DISPLAY
REPORTS
1.Default Repor
2.Current Repor
3.History Repor
ENTER PASSWORD:
2.
Input the Password and Press [ENTER].
3.
From the Reports Menu Press [ENTER] OR Press [1] to select Default Report
4.
Stop.
08/18/04
39
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print the Current Report
FUNCTION
DESCRIPTION
Current report will print the terminal's daily transactions, and can be customized
with specific options. This is where the Default Report is set.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
3.
Press [2] to select Current Report
Use the [] and [] keys to scroll through the
Report Type options then Press [ENTER] to
select.
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
REPORTS:
1.Default Repor
2.Current Repor
3.History Repor
CUR. REPORT TYPE
1. Condensed Rpr
2. Short Report
3. Journal Repor
OR Press the number corresponding with your selection
4.
Use the [] and [] keys to scroll through the
EDC Type options then Press [ENTER] to
select.
CHOOSE EDC TYPE
1. ALL
2. CREDIT
3. DEBIT
OR Press the number corresponding with your selection
5.
Use the [] and [] keys to scroll through the
Card Type options then Press [ENTER] to
select.
OR Press the number corresponding with your selection
6.
Use the [] and [] keys to scroll through the
Transaction Type options then Press [ENTER]
to select.
ENTER CARD TYPE
1. ALL
2. VISA
3. MasterCard
SORT METHOD:
1. BY TRANS #
2. BY CARD TYPE
OR Press the number corresponding with your selection
7.
Use the [] and [] keys to scroll through
Sorting Options then Press [ENTER] to select.
OR Press the number corresponding with your selection
CHOOSE TRAN. TYP
1. ALL
2. SALE
3. FORCED
Continued on next page
08/18/04
40
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print the Current Report, Continued
STEP
ACTION
To
Then
Save this as your
default report
Press [ENTER]
Keep your current
default setting
Press
[MENU/ESC]
8.
9.
DISPLAY
SET CUR. DEFAULT?
ENTER=YES ,ESC=NO
Stop.
Print History Reports
FUNCTION
DESCRIPTION
This report will allow you to print previous batch totals from the last 30 days.
You can print a total report of several batches, or you can print a report showing
totals per batch.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
2.
3.
DISPLAY
Input the Password and Press [ENTER].
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
Press [3] to select History Report
REPORTS:
2. Current Repor
3. History Repor
4. Display Trans
Using the numeric keypad input the batch date
you would like the report to begin with -
From Batch Date:
05/01/02
Then Press [ENTER]
4.
Using the numeric keypad input the batch date
you would like the report to end with Then Press [ENTER]
To Batch Date:
05/15/02
Continued on next page
08/18/04
41
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print History Reports, Continued
STEP
ACTION
5.
Use the [] and [] keys to select if you would
like the report by Total or Per Batch then Press
[ENTER]
DISPLAY
HISTORY REPORTS
1. Total
2. Per Batch
OR Press the number corresponding with your selection
6.
Use the [] and [] keys to scroll through the
EDC Type options then Press [ENTER] to
select.
CHOOSE EDC TYPE
1. ALL
2. CREDIT
3. DEBIT
OR Press the number corresponding with your selection
7.
Use the [] and [] keys to scroll through the
Card Type options then Press [ENTER] to
select.
ENTER CARD TYPE
1. ALL
2. VISA
3. MasterCard
OR Press the number corresponding with your selection
8.
Use the [] and [] keys to scroll through the
Transaction Type options then Press [ENTER]
to select.
ENTER TRAN. TYP
1. ALL
2. TOTALS ONLY
3. SALE
OR Press the number corresponding with your selection
9.
Stop.
08/18/04
42
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Display Transactions
FUNCTION
DESCRIPTION
This option will allow you to view daily transactions on the terminal display using
several methods. FORCED will scroll down through the available transactions.
CLEAR will void the current transaction. COPY will print a copy of the receipt.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
MENU SCREEN:
1. Reports
2. Merch Params
3. Merch Option
REPORTS:
3. History Repor
4. Display Trans
5. Last Receipt
2.
Press [4] to select Display Transaction
3.
Use the [] and [] keys to select the method
you would like to view the transaction then
press [ENTER].
Display Trans.
1.Scroll All
2.By Trans. #
3.By Card Type
OR Press the number corresponding with your selection
4.
Use the [] and [] keys to scroll through the
EDC Type options then Press [ENTER] to
select.
OR Press the number corresponding with your selection
5.
6.
CHOOSE EDC TYPE
2.CREDIT
3.DEBIT
4.CHECK
If
Then
You selected to scroll
through all transaction
The first transaction will show on the display.
You selected to view by
Transaction #
You will be prompted to input the
Transaction #
You selected to view by
Card Type
You will be prompted to select a card type
If you selected to view by
Card Number
You will be prompted to enter the last four
digits of the card number.
Stop.
08/18/04
43
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Receipt Copy
FUNCTION
DESCRIPTION
This option will print a copy of the last or any transaction. If any function
was Processed after the transaction, the last transaction cannot be
printed. The ALPHA/COPY key Processes the same function.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
Press [5] to select Receipt Copy
The last receipt will begin printing.
3.
Use the [] and [] keys to select if you
would like Visa and MasterCard printing
together or separately then press [ENTER].
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
REPORTS
3. History Repor
4. Display Trans
5. Receipt Copy
RECEIPT COPY:
1.Last Cust. Rcpt
2.Any Receipt
3.Last Mrch. Rcpt
OR Press the number corresponding with your selection
4.
Stop.
Print Performance Report
FUNCTION
DESCRIPTION
This option will print a report listing the percentages of denials, approvals,
swipes, manual entries, etc.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
Press [6] to select Performance
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
REPORTS:
5. Receipt Copy
6. Performance
7. Report Setup
Continued on next page.
08/18/04
44
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print Performance Report, Continued
STEP
ACTION
DISPLAY
3.
Use the [] and [] keys to scroll through the
EDC Type options then Press [ENTER] to
select.
CHOOSE EDC TYPE
1. ALL
2. CREDIT
3. DEBIT
OR Press the number corresponding with your selection
The Performance Report will print.
4.
To
Then
Reset the
Performance Report
Press [ENTER]
Keep the Default
Report data
5.
Reset Perf Rprt?
ENT=YES, ESC=NO
*You will be prompted to input your
password
Press [MENU/ESC]
Stop.
08/18/04
45
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Report Set up – Printing Visa/MC Options
FUNCTION
DESCRIPTION
This function allows the option of having Visa and MasterCard print
together (default) or separately. Report must be sorted by card type.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
Press [8] to select Report Setup
3.
Press [ENTER] to select 1. Vis/Mastr Set
4.
Use the [] and [] keys to select if you
would like Visa and MasterCard printing
together or separately then press [ENTER].
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
REPORTS:
1.Default Repor
2.Current Repor
3.History Repor
Report Setup
1.Vis/Mastr Set
2.Tip Discount
Vis/Mastr Setup
1.Separately
2.Together
OR Press the number corresponding with your selection
5.
08/18/04
Stop.
46
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Report Setup – Tip Discount
FUNCTION
DESCRIPTION
This menu option allows the tip discount percentage to be set. After the
discount percentage is set, the tip discount function must be enabled in
the tip menu.
NOTE: This function applies to Restaurant only.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
Press [8] to select Report Setup
2.
3.
Press [2] for Tip Discount
4.
Select the card type you wish to set the tip
discount for or press [1] for ALL card types
5.
Input the percent (%) amount then press
[ENTER]
*Note: Be sure whole percents are to the left of the
decimal point.
6.
7.
08/18/04
Press [MENU/ESC] to exit the menu.
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
REPORTS:
6. Performance
7. Tip Report
8. Report Setup
Report Setup
1.Vis/Mastr Set
2.Tip Discount
Select Card Type
1. ALL
2. VISA
3. MasterCard
Tips % Discount
0.00
Select Card Type
1. ALL
2. VISA
3. MasterCard
Stop.
47
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
RAM Disk Report
FUNCTION
DESCRIPTION
A report listing the record size and maximum number of transactions for
each EDC type is printed via this function.
NOTE: This feature is available with POS_PLUS application only.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
Press [9] to select RAM DISK Report.
3.
The RAM Disk report will be printed.
4.
Stop.
08/18/04
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
REPORTS:
7. Tip Report
8. Report Setup
9. RAM DISK Report
48
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Communication Log Report
FUNCTION
DESCRIPTION
Use this function to print a communication log of the last transaction or
batch processed or to clear the log.
NOTE: This feature is available with POS_PLUS application only.
STEP
ACTION
1.
From the Main Menu press [1] to access the
Reports Menu.
Input the Password and Press [ENTER].
2.
Use the [] key to scroll to menu option
10. ComLog Rprt and then press [ENTER].
3.
Press [1] to print the current communication
log or press [2] to clear the communication log
information.
4.
Stop.
08/18/04
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
REPORTS:
8. Report Setup
9. RAM DISK Report
10.ComLog Rprt
ComLog Report
1.ComLog Print
2.ComLog Clear
49
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
2. Merchant Parameters
MENU
DESCRIPTION
This menu contains nine different functions that can be changed manually, if
necessary. They are:
Authorization
Security Level
Edit Header
Edit Trailer
Set Cash EDC
Merchant Fee
Set Batch Time
Server/Clerk/Invoice
Site ID
Authorizations – Card Type
FUNCTION
DESCRIPTION
STEP
This function allows specific credit card types to be enabled and disabled. For
example, Visa, MasterCard, Discover, Amex, etc. can be turned off or on.
ACTION
From the Main Menu
1.
Press [2] to access Merchant Parameters
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
MERCHANT PARAMS
2.
Press [1] to access Authorization
1. Authorization
2. Security Leve
3. Edit Header
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
4.
Press [2] to edit authorization for Card Types
AUTHORIZATION
1. Trans. Types
2. Card Types
3. Debit Prompt
5.
Use the [] and [] keys to select the Card
Type then press [ENTER].
Choose Card Typ
1. VISA +
2. MasterCard +
3. AMEX +
OR Press the number corresponding with your selection
Continued on next page
08/18/04
50
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Authorizations – Card Type, Continued
STEP
ACTION
6.
Use the [] and [] keys to select Enable,
Disable or Manager Only for the Card Type
then press [ENTER].
OR Press the number corresponding with your selection
7.
DISPLAY
VISA +
1. Disabled
2. Always Enable
*A ‘+’ indicates enabled and a ‘-‘ indicates disabled.
Stop.
Authorizations – Transaction Type
FUNCTION
DESCRIPTION
This function allows specific transaction types to be enabled and disabled. For
example, Voids, Returns, Forced Sales, etc. can be turned off or on.
STEP
ACTION
1.
From the Main Menu press [2] to access
Merchant Parameters
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
MERCHANT PARAMS
2.
Press [1] to access Authorization
1. Authorization
2. Security Level
3. Edit Header
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
4.
Press [1] to edit authorization for Transaction
Types
AUTHORIZATION
1. Trans. Types
2. Card Types
3. Debit Prompt
Continued on next page
08/18/04
51
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Authorizations – Transaction Type, Continued
STEP
ACTION
5.
Use the [] and [] keys to scroll through the
EDC Type options then Press [ENTER] to
select.
DISPLAY
CHOOSE EDC TYPE
2. CREDIT
3. DEBIT
OR Press the number corresponding with your selection
Use the [] and [] keys to select the
Transaction Type then press [ENTER].
6.
OR Press the number corresponding with your selection
Use the [] and [] keys to select Enable,
Disable or Manager Only for the Transaction
Type then press [ENTER].
7.
CREDIT
1. FORCED (EN)
2. VERIFY (EN)
3. RETURN (EN)
CREDIT VOID/RTRN
1. Disabled
2. Always Enable
3. Manager Only
OR Press the number corresponding with your selection
8.
Stop.
08/18/04
52
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Authorizations – Debit Prompt
FUNCTION
DESCRIPTION
This function prompts the user the choose CREDIT or DEBIT when a
credit card that can act as a debit card is swiped and the payment type is
CREDIT.
STEP
ACTION
1.
From the Main MENU SCREEN press [2] to
access Merchant Parameters
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
MERCHANT PARAMS
Press [1] to access Authorization
2.
1.Authorization
2.Security Leve
3.Edit Header
ENTER PASSWORD:
Input the Password and Press [ENTER]
3.
4.
Press [3] to select Debit Prompt
5.
Press [1] to turn Debit Prompt OFF or
press [2] to turn Debit Prompt ON.
6.
AUTHORIZATION
1.Trans. Types
2.Card Types
3.Debit Prompt
DEBIT PROMPT
1.OFF
2.ON
Stop.
08/18/04
53
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Security Levels
FUNCTION
DESCRIPTION
This option allows merchants to set security levels for the Menu, Batching, Card
Security, Manual Entry of a credit card, and printing format of a credit card
number.
STEP
ACTION
1.
From the Main Menu press [2] to access
Merchant Parameters
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Options
MERCHANT PARAMS
2.
Press [2] to access Security Level
3.
Use the [] and [] keys to select the option
you are editing security for and then
press [ENTER].
1. Authorization
2. Security Level
3. Edit Header
SECURITY SWITCH
1. Menu
2. Batch
3. Print Account
OR Press the number corresponding with your selection
Use the [] and [] keys to select enable or
protect the selected function then press
[ENTER].
4.
Batch:
1. Always Enable
2. Manager Only
OR Press the number corresponding with your selection
5.
Stop.
FUNCTION
OPTIONS
Menu
Always Enabled and Manager Only
Batch
Always Enabled and Manager Only
Print Account
Always Full, Full on Report and Always Short
Secure Card
No Security, Last 4 Digits and All Digits
Card Manual Entry
(Password Protected)
08/18/04
Disabled and Always Enabled
54
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Edit Header/Trailer
The receipt header and trailer can be changed manually through the terminal. A
specific line, character, or entire header/trailer can be changed, if needed.
FUNCTION
DESCRIPTION
STEP
ACTION
From the Main Menu press [2] to access
Merchant Parameters
1.
Press [3] to Edit the Receipt Header
2.
OR
DISPLAY
MENU SCREEN:
1. Reports
2. Merch Params
3. Merch Option
MERCHANT PARAMS
3. Edit Header
4. Edit Trailer
5. Set Cash EDC
Press [4] to Edit the Receipt Trailer
3.
Input in the text that you want printed out on the receipt.
To change the letters, first press the key then press the Alpha key to cycle through
the other characters also on that key
For example:
The #2 key on the keypad also has the letters A, B and C printed on it. When
you first press this key, the display will show the number 2, by Pressing the
[ALPHA] key it will cause the display to change from 2 to the letter A, Press
[ALPHA] again and then it becomes a B and finally C before starting all over
again back to the number 2. Pressing another key will advance the cursor on the
display to the next position.
4.
5.
Press [MENU/ESC] when done editing header or trailer.
Press [ENTER] to Save Changes
6.
OR
SAVE CHANGES?
ENT =YES,ESC =NO
Press [MENU/ESC] to Abort Changes
7.
Stop.
08/18/04
55
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Set Cash EDC
FUNCTION
DESCRIPTION
When the function is enabled, cash will be an addition to your Payment Modes,
and will record cash transactions.
STEP
ACTION
1.
From the Main Menu Press [2] to access
Merchant Parameters
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
MERCHANT PARAMS
2.
Press [5] to Set Cash EDC
5. Set Cash EDC
6. Surcharge rate
7. Set Batch Tim
ENTER PASSWORD:
Input the Password and Press [ENTER]
3.
Press [1] to Set EDC With Cash
OR
4.
CASH EDC SET:
1. WITH CASH
2. WITHOUT CASH
Press [2] to Set EDC Without Cash
5.
Stop.
08/18/04
56
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Setting the Merchant Fee
FUNCTION
DESCRIPTION
Use this function to add a surcharge rate to a debit transaction.
STEP
ACTION
1.
From the Main Menu press [2] to access
Merchant Parameters
DISPLAY
MENU SCREEN
1. Reports
2. Merch Params
3. Merch Option
MERCHANT PARAMS
2.
Press [6]
5. Set Cash EDC
6. Surcharge Rate
7. Set Batch Time
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Input Merchant Fee Amount
4.
Press [ENTER]
5.
Press [ENTER]
6.
7.
Merch Fee:$ 0.00
New Rate: 0.00
Press [ENTER]
ARE YOU SURE?
ENTER=YES, ESC=NO
On CashBack Only
ENTER=YES, ESC=NO
Stop.
08/18/04
57
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Set Batch Time
FUNCTION
DESCRIPTION
This option will allow the batch time in the terminal to be set for a specific time.
This will print a batch report and will not actually dial to batch.
NOTE: Terminal capture type must be Host Based AutoBatch.
STEP
ACTION
1.
From the Main Menu press [2] to access
Merchant Parameters
DISPLAY
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
MERCHANT PARAMS
2.
Press [7]
3.
Input the Password and press [ENTER]
4.
Input the desired time in military time and
press [ENTER]
7. Set Batch Time
8. Server/Invoice
9. Site ID
ENTER PASSWORD:
5.
SET BATCH TIME
HH:MM.
Stop.
08/18/04
58
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Server ID/Clerk ID/Invoice Mode
FUNCTION
DESCRIPTION
STEP
This will allow the terminal to prompt for a server/clerk ID, invoice number, or
both. For Retail terminals with no Tip active, the function is Clerk ID. For a
Retail terminal with at least one Tip active or a Restaurant terminal, the function
is Server ID.
If Server/Clerk ID Mode is activated, up to 100 ID/name designations can be
entered and stored in the terminal. When storing the number/name
designations, the server numbers are restricted to from 1 to 100.
ACTION
From the Main Menu press [2] to access
Merchant Parameters
1.
DISPLAY
MENU SCREEN:
1. Reports
2. Merch Params
3. Merch Option
MERCHANT PARAMS
2.
Press [8]
7. Set Batch Time
8. Srvr/Clrk/Invoice
9. Site ID
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Use the [] and [] keys to highlight OFF or
ON and then press [ENTER].
4.
SERVER ID MODE:
1.OFF
2.ON
OR
Press the number corresponding with your selection
Enter the number for the first server
number/name designation to be saved then
press [ENTER].
5.
NOTE: The display will chenge to reflect Retail or
Restaurant configuration.
ENTER SERVER ID:
1
OR Press [MENU/ESC] to bypass.
6.
Enter the server name using the same method
as editing the header information (maximum 19
characters). Press [ENTER] when name is
complete.
Srv #1 Name: 1 N
Continued on next page.
08/18/04
59
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Server ID/Invoice, Continued
STEP
ACTION
7.
When all of the server names have been
entered, press [MENU/ESC] to accept the
entered names and continue to Invoice Mode.
Use the [] and [] keys to highlight OFF,
ON, or AUTO and then press [ENTER].
8.
OR
DISPLAY
Srv #23 Name: 1 N
INVOICE MODE:
1.OFF
2.ON
Press the number corresponding with your selection
9.
10.
Note: In the Restaurant application, there are two more options after Invoice, Table Mode and Guest #’s.
Stop.
08/18/04
60
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Site ID
FUNCTION
DESCRIPTION
STEP
1.
This option is used mainly for programming purposes, it allows customer
service to view, or change the terminal number.
ACTION
From the Main MENU SCREEN press [2] to
access Merchant Parameters
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Repor
3.Merch. Option
MERCHANT PARAMS
2.
Press [9] to access Site ID
3.
The UNIQUE and current Site ID used to
program the terminal will display.
Press [ENTER]
7.Set Batch Time
8.Server ID/Invoice
9. Site ID
CHANGE SITE ID?
0000100
ENTER PASSWORD:
4.
Input the Password and press [ENTER].
Enter Site ID
5.
6.
08/18/04
Enter the new Site ID then press [ENTER].
Stop.
61
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
3. Merchant Options
This Main Menu has ten options that can be enabled or disabled, manually
through the terminal. They are:
MENU
DESCRIPTION
Paper Type
Battery Saver
Print Set Up
Bridge Comm *
No-Paper Mode
Print Disclaimer
Store & Forward
Buzzer Set
Operation Mode
Set Menu Type
Set Halo
Check Reader
Sign Option *
Language Setup *
*NOTE: These features are available with the POS_PLUS application only.
Paper Type
FUNCTION
DESCRIPTION
This option sets the paper type to single ply, double ply, or customized. Single
ply prints two receipts (for credit by default, also for debit and EBT if specified in
the terminal file), double ply prints one receipt (with account truncation) and
customized prints two receipts for all payment modes.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
2. Merch. Params
3. Merch. Option
4. Host Params
2.
Press [ENTER]
MERCH. OPTIONS:
1. Paper Type
2. No-Paper Mode
3. Buzzer Set
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
OR Press the number corresponding with your selection.
4.
DISPLAY
PAPER TYPE:
1. Single Ply
2. Double Ply
3. Customized
Stop.
08/18/04
62
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
No Paper Mode
FUNCTION
DESCRIPTION
STEP
This option disables the printer and will not print a receipt for any transaction.
ACTION
1.
DISPLAY
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
2. Merch. Params
3. Merch. Option
4. Host Params
Press [2]
MERCH. OPTIONS:
1. Paper Type
2. No-Paper Mode
3. Buzzer Set
2.
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
4.
OR Press the number corresponding with your selection
NO PAPER MODE:
1.YES
2.NO
YES = disables the printer / NO = enables the printer
5.
The terminal will display: Are You Sure? ENTER=Yes, ESC=No. Make your selection.
6.
Stop.
08/18/04
63
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Buzzer Set
FUNCTION
DESCRIPTION
Enables or disables tone when performing certain terminal functions.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
2.
Press [3]
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
DISPLAY
MENU SCREEN:
2. Merch. Params
3. Merch. Option
4. Host Params
MERCH. OPTIONS:
2. No-Paper Mode
3. Buzzer Set
4. Operation Mode
BUZZER SET:
1.OFF
2.ON
OR Press the number corresponding with your selection
4.
Stop.
08/18/04
64
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Operation Mode
FUNCTION
DESCRIPTION
This option allows the terminal to be set at two different modes, Normal or
Demo (Demo mode for training; Normal mode for live transactions). If the
terminal is set in Demo mode for training purposes, revert back to Normal
mode for live transactions.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
DISPLAY
MENU SCREEN:
2. Merch. Params
3. Merch. Option
4. Host Params
2.
Press [4]
MERCH. OPTIONS:
4. Operation Mode
5. Battery Saver
6. Prt Disclaime
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
OPERATION MODE:
1. NORMAL MODE
2. DEMO MODE
OR Press the number corresponding with your selection
4.
Stop.
08/18/04
65
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Battery Saver (NURIT 3010 or models with backup batteries)
FUNCTION
DESCRIPTION
This menu gives several options for the battery.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
2. Merch. Params
3. Merch. Option
4. Host Params
MERCH. OPTIONS:
4. Operation Mode
5. Battery Saver
6. Prt Disclaime
2.
Press [5]
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
BATTERY SAVER ~ON:
1. Off
2. Radio Only
3.Auto Off Only
OR Press the number corresponding with your selection
NOTE:
4.
SEE LIST OF DEFINITIONS BELOW
Stop.
OPTION
Off
DEFINITION
This option turns the battery saver off.
Radio Only (3010 Only)
This option will shut off only the radio after a specific amount of
time is set in terminal.
Radio + Auto Off (3010 Only)
This shuts the radio and terminal off after a specific amount of
time set in terminal.
Auto Off Only
With this option only the terminal will shut off after a specific
amount of time set in the terminal. The Radio will stay on.
08/18/04
66
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print Disclaimer
FUNCTION
DESCRIPTION
This option will print the following statement at the end of a credit card
transaction:
“I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT
(MERCHANT AGREEMENT IF CREDIT VOUCHER).”
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
2.
Press [6]
MERCH. OPTIONS:
5. Battery Saver
6. Prt Disclaimer
7. Set Menu Type
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
PRT DSCMR1 MOD
1.OFF
2.ON
OR Press the number corresponding with your selection
4.
Stop.
08/18/04
67
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Set Menu Type
FUNCTION
DESCRIPTION
The menu in the terminal can be set to scroll automatically, or manually.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
2.
Press [7]
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
OR Press the number corresponding with your selection
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
MERCH. OPTIONS:
5. Battery Saver
6. Prt Disclaimer
7. Set Menu Type
CHOOSE MENU TYPE
1.Auto Scroll
2.Manual Scroll
Note: If auto scroll is selected the terminal will prompt you for scroll speed (1-9).
Type in a speed and press [ENTER].
4.
5.
DISPLAY
Stop.
08/18/04
68
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Set Halo
FUNCTION
DESCRIPTION
This option sets a limit that the cashier should not exceed for sales, refunds,
and/or cash back.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
Press [8]
MERCH. OPTIONS:
6. Prt Disclaime
7. Set Menu Type
8. Set Halo
2.
DISPLAY
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
4.
OR Press the number corresponding with your selection
HALO FOR SALE:
1.OFF
2.ON
*Note: If option 2 is selected continue with step 5.
5.
Input the maximum amount for a sale then
press [ENTER].
6.
Repeat steps 5 and 6 for Return Halo and Cash
Back Halo.
7.
Stop.
08/18/04
HALO: $0.00
NEW RATE: $0.00
HALO FOR RETURN:
1.OFF
2.ON
69
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print Set Up
FUNCTION
DESCRIPTION
This option will print a setup report. It will show all the options that have been
turned on for the terminal.
STEP
ACTION
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN
1. Reports
2. Merch Params
3. Merch Option
Press [9]
MERCH. OPTIONS
7. Set Menu Type
8. Set Halo
9. Print Setup
2.
DISPLAY
ENTER PASSWORD:
Input the Password and Press [ENTER].
3.
4.
Stop.
08/18/04
70
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Store & Forward
Store & Forward (Offline Mode) will give the following six different options:
FUNCTION
DESCRIPTION
Mode Select
Upload Transactions
Display Transactions
Resend Failed
Reports
Delete Failed
Turning Store & Forward On/Off
STEP
ACTION
1.
From the Main MENU SCREEN press [3] to
access Merchant Options
2.
Use the [] key to scroll to menu option
10. Store & Forward and then press
[ENTER].
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS:
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
4.
Press [1] for Store & Forward On/Off
5.
If S&F mode is ON, [ENTER] will turn it OFF.
If S&F mode is OFF, [ENTER] will turn it ON.
6.
08/18/04
STORE& FORWARD
1. S&F On/Off
2. Mode Select
3. Display Trans
Store & Forward
Switch OFF?
Stop.
71
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Mode Select
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1. Reports
2. Merch. Params
3. Merch. Option
2.
Use the [] key to scroll to Highlight menu
option 10. Store & Forward and then press
[ENTER].
MERCH. OPTIONS:
8.Set Halo
9. Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
STORE& FORWARD
1. S&F On/Off
2. Mode Select
3. Display Trans
4.
Press [1] for Mode Select
5.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
MODE SELECT
1. Stay Online
2. Stay Offline
3. Off Until Btc
OR Press the number corresponding with your selection
NOTE:
6.
SEE LIST OF DEFINITIONS BELOW
Stop.
OPTION
DEFINITION
Stay Online
The Terminal will process transactions only via radio/CDPD signal or phone
line
Stay Offline
The Terminal will process transactions via Offline only; it will not look for signal
or phone line.
Off Until Batch
The Terminal will process transactions via Offline only. When the [BATCH]
key is pressed, the terminal will switch to Online and transmit all the
transactions.
Offline On
Demand
Terminal will process via Offline. If no radio/CDPD signal is obtained, and no
phone line is connected, the terminal will prompt: RETRY OR PROCESS
OFFLINE?
08/18/04
72
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Display Offline Transactions
FUNCTION
DESCRIPTION
Allows you to view “STORED”, or “FAILED” transactions, by transaction# and
server# (if option is being used).
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1.Reports
2. Merch. Params
3. Merch. Option
2.
Use the [] key to scroll to Highlight Menu
Option 10. Store & Forward and then press
[ENTER].
MERCH. OPTIONS
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
4.
Press [3]
5.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
STORE&FORWARD
1.S&F On/Off
2.Mode Select
3.Display Trans.
DISPLAY TRANS.
1. Scroll All
4.By Server #
5.By Trans. #
OR Press the number corresponding with your selection
NOTE: DISPLAY WILL CHANGE WITH SETUP.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
6.
CHOOSE DATABASE
1. STORED
2. FAILED
OR Press the number corresponding with your selection
7.
Use the [] and [] keys to scroll up and down through the transactions.
8.
Stop.
08/18/04
73
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Reports – Store & Forward
FUNCTION
DESCRIPTION
There are three options for Store & Forward Reports:
1. Print Status
2. Print Offline
3. Print Failed
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options.
MENU SCREEN:
1.Reports
2. Merch. Params
3. Merch. Option
2.
Use the [] key to scroll down to Highlight
Menu Option 10. Store & Forward and then
press [ENTER].
MERCH. OPTIONS:
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
STORE&FORWARD
1.S&F On/Off
2.Mode Select
3.Display Trans.
4.
Press [4] for Reports.
5.
Use the [] and [] keys to highlight your
selection and then press [ENTER].
OR Press the number corresponding with your selection
6.
REPORTS:
1.Print Status
2.Print Offline
3.Print Failed
Stop.
OPTION
DEFINITION
Print Status
A print out of the terminal’s status, i.e.: Offline Mode or Online Mode.
Print Offline
A report of all transactions entered into the database in Offline Mode.
Print Failed
A report of all transactions that failed and stored.
08/18/04
74
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Upload Transactions
FUNCTION
DESCRIPTION
This function allows you to upload all Offline transactions one by one, or all at
once. If any transactions, have failed, terminal will prompt: PRINT FAILED
TRANS?
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
2.
Use the [] key to scroll to Highlight Menu
Option 10. Store & Forward and then press
[ENTER].
MERCH. OPTIONS:
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Press [5] for Upload Transactions.
4.
Press [MENU/ESC] to upload individual
transactions
Or
5.
STORE & FORWARD
1.S&F On/Off
2.Mode Select
3.Display Trans
Upload Transct
ONE=ESC ALL=ENT
Press [ENTER] to upload all offline
transactions
6.
Stop.
08/18/04
75
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Resend Failed Transactions
FUNCTION
DESCRIPTION
This function allows you to resend any failed transactions.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [3] to access
Merchant Options
MENU SCREEN:
1.Reports
2. Merch. Params
3. Merch. Option
2.
Use the [] key to scroll to Highlight Menu
Option 10. Store & Forward and then press
[ENTER].
MERCH. OPTIONS:
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Press [6]
4.
5.
STORE&FORWARD
1.S&F On/Off
2.Mode Select
3.Display Trans.
Stop.
08/18/04
76
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Delete Failed Transactions
FUNCTION
DESCRIPTION
This function allows you to Delete any failed transactions.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [3] to access
Merchant Options
MENU SCREEN:
1.Reports
2. Merch. Params
3. Merch. Option
2.
Use the [] key to scroll to Highlight Menu
Option 10. Store & Forward and then press
[ENTER].
MERCH. OPTIONS:
8.Set Halo
9.Print Setup
10.Store&Forward
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Press [7]
4.
Press [ENTER]
5.
6.
STORE&FORWARD
1.S&F On/Off
2.Mode Select
3.Display Trans.
Delete Failed
ENTER=YES, ESC=NO
Stop.
08/18/04
77
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Reader
FUNCTION
DESCRIPTION
STEP
1.
2.
This function allows you to setup the check reader or check imager.
Note: Check Imaging is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then Press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
If a Check Reader is attached, follow
steps #4 & 5.
4.
If a Check Imager is attached, skip to step #6.
ChkRdr Options:
1. ChkReader Typ
Be sure check reader is connected to
RS-232 port via RJ45 cable then press
[ENTER].
Detecting H/Ware
please wait…..
5.
The terminal will detect and initialize the type
of Check Reader you have connected.
6.
Be sure check imager is connected to
RS-232 port via RJ45 cable then press
[ENTER].
ChkRdr Options:
1. ChkReader Typ
2.Send Images
3.Clear Images
7.
The terminal will detect the hardware, verify
that imager is connected and possibly instruct
that the RDM Imager be turned off then on.
RDM Needs to be
Turned OFF & ON
8.
The Check Imager will cycle itself and switch to it’s ready state.
9.
Stop.
08/18/04
78
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Send Images (Bridge)
FUNCTION
DESCRIPTION
STEP
1.
2.
This function allows you upload the check images.
Note: Check Imaging is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then Press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
Press [2].
4.
5.
Press [ENTER].
6.
Terminal will begin processing and sending the
check images.
7.
After a successful upload, delete existing
images. Press [ENTER].
8.
08/18/04
ChkRdr Options:
1. ChkReader Typ
2.Send Images
3.Clear Images
ARE YOU SURE?
ENTER=YES, MENU=NO
BRIDGE UPLOAD
Preparing Image
Delete All Imgs?
ENTER=YES, MENU=NO
Stop.
79
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Send Images (FTP)
FUNCTION
DESCRIPTION
STEP
1.
2.
This function allows you upload the check images.
Note: Check Imaging is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then Press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
Press [2].
4.
5.
Press [ENTER].
6.
Terminal will begin transmitting the check
images and display message when complete.
7.
08/18/04
ChkRdr Options:
1. ChkReader Typ
2.Send Images
3.Clear Images
ARE YOU SURE?
ENTER=YES, MENU=NO
FTP: Transmitting
Please Wait . . .
Stop.
80
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Clear Images
FUNCTION
DESCRIPTION
STEP
1.
2.
This function allows you delete the check images.
Note: Check Imaging is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then Press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
Press [3].
4.
5.
Press [ENTER].
6.
Terminal will delete the check images and
display message when complete.
7.
08/18/04
ChkRdr Options:
1. ChkReader Typ
2.Send Images
3.Clear Images
ARE YOU SURE?
ENTER=YES, MENU=NO
Deleting Images
Please Wait . . .
Stop.
81
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Setup Menu (Bridge)
FUNCTION
DESCRIPTION
This function accesses the FTP setup menu allowing editing of the
parameters and setup configuration.
Note: Check Imaging is supported by the POS_PLUS application only.
STEP
ACTION
1.
From the Main MENU SCREEN press [3] to
access Merchant Options
2.
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
Press [4].
4.
Press [1] to switch communication format.
5.
Setup Menu
1.Upload via
Note: After switching from Bridge to FTP, the FTP Setup
parameters are displayed and modifiable.
Press [1] to switch communications to Bridge.
6.
ChkRdr Options:
2.Send Images
3.Clear Images
4.Setup Menu
Press [2] to switch communications to FTP.
Upload via Bridge
1.Bridge
2.FTP
Press [MENU/ESC] to exit without change.
7.
08/18/04
Stop.
82
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Setup Menu (FTP)
FUNCTION
DESCRIPTION
This function accesses the FTP setup menu allowing editing of the
parameters and setup configuration.
Note: Check Imaging is supported by the POS_PLUS application only.
STEP
ACTION
1.
From the Main MENU SCREEN press [3] to
access Merchant Options
2.
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
4.
Input the Password and press [ENTER]
Press [4].
Press [1] to switch communication format.
5.
Note: When switching from FTP to Bridge, the
remaining Setup parameters are not applicable
and will not be displayed.
Press [1] to switch communications to Bridge.
6.
Press [2] to switch communications to FTP.
ChkRdr Options:
2.Send Images
3.Clear Images
4.Setup Menu
Setup Menu
1.Upload via
2.Print Setup
3.RDM Owner Code
Upload via FTP
1.Bridge
2.FTP
Press [MENU/ESC] to exit without change.
7.
Press [2] to print the FTP Setup information.
Setup Menu
1.Upload via
2.Print Setup
3.RDM Owner Code
Continued on next page.
08/18/04
83
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Setup Menu (FTP), Continued
STEP
8.
ACTION
DISPLAY
Press [3] for the RDM Owner Code.
Setup Menu
1.Upload via
2.Print Setup
3.RDM Owner Code
Setup Menu
9.
10.
Enter Owner Code then press [ENTER].
Press [4] for RDM Merchant ID.
RDM Owner Code
Setup Menu
2.Print Setup
3.RDM Owner Code
4.RDM MerchantID
Setup Menu
11.
Enter Merchant ID then press [ENTER].
12.
Press [5] for FTP Phone Number.
13.
Enter the FTP Phone Number then press
[ENTER].
14.
Press [6] for FTP Host Name.
15.
Enter the FTP Host Name then press
[ENTER].
RDM MerchantID
Setup Menu
3.RDM Owner Code
4.RDM MerchantID
5.FTP Phone #
Setup Menu
FTP Phone #
Setup Menu
4.RDM MerchantID
5.FTP Phone #
6.FTP Host Name
Setup Menu
FTP Host Name
Continued on next page.
08/18/04
84
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Setup Menu (FTP), Continued
STEP
16.
ACTION
Press [7] for the FTP User ID.
DISPLAY
Setup Menu
5.FTP Phone #
6.FTP Host Name
7.FTP User ID
Setup Menu
17.
Enter the FTP User ID then press [ENTER].
18.
Press [8] for FTP Password.
19.
Enter the FTP Password then press
[ENTER].
20.
Press [9] for FTP Send Mode.
21.
Press [1] to send the images in a batch or
press [2] to send the images individually.
22.
Press [10] for PPP User ID.
FTP User ID
Setup Menu
6.FTP Phone #
7.FTP Host Name
8.FTP Password
Setup Menu
FTP Password
Setup Menu
7.FTP Host Name
8.FTP Password
9.FTP Send Mode
FTP Send Mode
1-Batch 2-Indiv.
Setup Menu
8.FTP Password
9.FTP Send Mode
10.PPP User ID
Setup Menu
23.
Enter the PPP User ID then press [ENTER].
PPP User ID
Continued on next page.
08/18/04
85
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Setup Menu (FTP), Continued
STEP
ACTION
24.
Press [11] for PPP Password.
25.
Enter the PPP Password then press
[ENTER].
26.
Press [12] for RDM Autodial.
27.
Press [1] to turn Autodial or and set the
parameters or press [2] to turn Autodial off.
28.
Enter the time the Autodial process is to start
then press [ENTER].
DISPLAY
Setup Menu
9.FTP Send Mode
10.PPP User ID
11.PPP Password
Setup Menu
PPP Password
Setup Menu
10.PPP User ID
11.PPP Password
12.RDM Autodial
Autodial is ON
1-ON , 2-OFF
START AT:
01:00
Note: Remember the terminal has a 24-hour clock.
29.
Enter the time the Autodial process is to stop
then press [ENTER].
STOP AT:
02:00
START AT:
30.
31.
08/18/04
Enter the interval time then press [ENTER].
AD INTERVAL (min)
10
Stop.
86
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Check Imager – Franking
FUNCTION
DESCRIPTION
Franking is marking the check with an ELECTRONICALLY PRESENTED
message. Use the following step action table to enable/disable Franking.
Note: Not all Check Imagers support Franking.
STEP
1.
2.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the [] arrow (Forced Key) to scroll to
11. Check Reader then press [ENTER]
DISPLAY
MENU SCREEN
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
4.
Press [5].
5.
Press [1] to disable Franking or [2] to enable
Franking.
6.
08/18/04
ChkRdr Options:
3.Clear Images
4.Setup Menu
5.Franking
Franking
1.OFF
2.ON
Stop.
87
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Signature Option
FUNCTION
DESCRIPTION
STEP
1.
2.
This option is used to detect new hardware that has been connected for
signature capture, such as an e-pad.
Note: Signature Option is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the arrow (Forced Key) to scroll to
12. Sign. Option then press [ENTER]
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS:
10.Store&Forward
11. Check Reader
12. Sign. Option
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
4.
Be sure that an E-pad or signature capture
device is connected to Com1 via RJ45
cable then press [ENTER]
5.
Press [2] to enable signature capture then
press [ENTER]
Sign Options:
1. SignCapt. Mode
Sign. Capt. OFF
1.OFF
2.ON
E Pad is detected.
Press [ENTER]
6.
7.
08/18/04
Stop.
88
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Clearing Signature Database
FUNCTION
DESCRIPTION
This menu option will allow you to delete the stored signature images you
have captured in the terminal’s memory.
STEP
ACTION
DISPLAY
1.
From the Main MENU SCREEN press [3] to
access Merchant Options
MENU SCREEN
3.Merch. Option
4.Hosts Params
5. System Option
2.
Use the arrow (Forced Key) to scroll to
12. Sign. Option then Press [ENTER]
MERCH. OPTIONS
11. Check Reader
12. Sign. Option
13. Bridge Comm
ENTER PASSWORD:
3.
4.
Input the Password and press [ENTER]
Press [2] to clear signature images in the
terminals database.
Press [Enter] to continue.
5.
6.
08/18/04
Sign Options:
1. SignCapt. Mode
2. Clear Sign. DB
ARE YOU SURE?
ENTER=YES,ESC=NO
Stop
89
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Bridge Communication
FUNCTION
DESCRIPTION
STEP
1.
2.
This menu functions allows you to set communication parameters for
uploading captured images to the web via Bridge Communication.
Note: Bridge Communication is supported by the POS_PLUS application
only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the arrow (Forced Key) to scroll to
13. Bridge Comm then Press [ENTER]
3.
Select the appropriate communication
parameter (specific to the Bridge) by pressing
[ENTER], then edit as desired.
4.
Stop.
08/18/04
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS:
11. Check Reader
12. Sign. Option
13. Bridge Comm
PARAMS (Modem)
1. Phone>
2. Via>Modem
3. Baud>2400
90
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Language Setup
FUNCTION
DESCRIPTION
STEP
1.
2.
This menu functions allows you to set the Display and Printer Language.
Note: Language Setup is supported by the POS_PLUS application only.
ACTION
From the Main MENU SCREEN press [3] to
access Merchant Options
Use the arrow (Forced Key) to scroll to
14. Language Setup then Press [ENTER]
3.
Press [1] to change the Display Language or
[2] to change the Printer Language.
4.
Press the number that corresponds with the
desired language.
5.
08/18/04
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
MERCH. OPTIONS:
12. Sign. Option
13. Bridge Comm
14.Language Set
LANGUAGE SETUP
1.Display
2.Printer
CHOOSE LANGUAGE
2.ENGLISH
9.SPANISH
Stop.
91
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
4. Host Parameters
This menu allows you to change host parameters, such as merchant numbers,
terminal IDs, and authorization numbers. Each host has different individual
parameters, and should only be changed, if advised by the processing bank, or
NURIT technical support. There are six sub-menus in Host Parameters.
MENU
They are:
DESCRIPTION
Host Parameters
Protocol Version
Host Phones
Autodial Setup
Print EDC Setup
Host Radio Address
Host Parameters
FUNCTION
DESCRIPTION
This allows you to edit merchant and/or terminal IDs for your host processor.
STEP
ACTION
1.
From the Main Menu Press [4] to access
Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [ENTER]
HOST PARAMS:
1. Hosts Params
2. Hosts Phone
3.Prnt EDC Setu
2.
DISPLAY
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
4.
Use the [] and [] scroll through the different
hosts. Highlight the host that you wish to edit
parameters for and then press [ENTER].
OR Press the number corresponding with your selection
EDC PARAMETERS
1,Host Name CR
2.Host Name DB
3.Host Name CK
NOTE: THE ACTUAL HOST NAME WILL APPEAR
ON THE DISPLAY FOR EACH EDC TYPE.
Continued on next page
08/18/04
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30XX SERIES
Host Parameters, Continued
STEP
ACTION
OR Press the number corresponding with your selection
NOTE: THE ACTUAL REQUIRED HOST
PARAMETERS WILL APPEAR ON THE
DISPLAY.
Upon completion of all changes press [MENU/ESC]
Press [ENTER] to save the changes
7.
8.
Host Name Credit
1.Terminal ID
2.Merchant ID
Use the [] and [] to scroll through the
different parameters. Highlight the parameter
that you wish to edit and then press [ENTER].
5.
6.
DISPLAY
OR
Save Parameters?
ENTER=YES, ESC=NO
Press [MENU/ESC] to cancel the changes
Stop.
08/18/04
93
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Host Phones
FUNCTION
DESCRIPTION
This option allows the changing of authorization phone numbers and batch
phone numbers for the host processor.
STEP
ACTION
1.
From the Main Menu Press [4] to access
Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [2]
HOST PARAMS:
1. Hosts Params
2. Hosts Phones
3.Prnt EDC Setu
2.
DISPLAY
ENTER PASSWORD:
3.
Input the Password and press [ENTER]
4.
Use the [] and [] scroll through the different
hosts. Highlight the host that you wish to edit
phone numbers for and then press [ENTER].
OR Press the number corresponding with your selection.
5.
To Edit Authorization Phone Numbers
press [1]
PHONE MENU:
1. Host Name CR
2. Host Name DB
3.Host Name CK
NOTE: THE ACTUAL HOST NAME WILL APPEAR
ON THE DISPLAY FOR EACH EDC TYPE.
PHONE TYPE:
1. Auth. Phones:
2. Batch Phones:
OR
To Edit Batch Phone Numbers press [2]
6.
Select which phone number you wish to edit.
EDIT PHONE:
1. Phone # 1
2. Phone # 2
3. Phone # 3
Continued on next page
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Host Phones, Continued
STEP
ACTION
Place the curser over the number you wish to
edit using the [] and [] keys.
OR
7.
Press [CLEAR] to remove the entire phone
number then input the new one.
Press [ENTER]
8.
9.
Press [MENU/ESC]
DISPLAY
EDIT PHONE:
Phone Number 1
_
Baud Rate:
2. 1200
3. 2400
4. 4800
Complete all additional updates to the phone numbers.
Press [MENU/ESC] twice and you will be
prompted to save your changes.
Save Parameters?
ENTER=YES, ESC=NO
10.
Press [ENTER] to save the changes
OR
Press [MENU/ESC] to cancel the changes
11.
Stop.
08/18/04
95
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print EDC Set UP
FUNCTION
DESCRIPTION
This report prints host information such as merchant numbers, phone numbers,
baud rates, and capture type.
STEP
ACTION
1.
From the Main Menu press [4] to access
Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [3]
HOST PARAMS:
1.Hosts Params
2. Hosts Phone
3. Prnt EDC Setup
2.
DISPLAY
ENTER PASSWORD:
3.
4.
Input the Password and press [ENTER].
Stop.
08/18/04
96
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Protocol Version
FUNCTION
DESCRIPTION
This displays the protocol/host version. Mainly viewed by programmers.
STEP
ACTION
1.
From the Main Menu Press [4] to access
Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [4]
HOST PARAMS:
1.Hosts Params
2.Hosts Phone
3.Print EDC Setup
2.
Select the EDC Type you would like to view
the Protocol Version for.
3.
DISPLAY
CHOOSE EDC TYPE
2.Credit
3. Debit
4.Check
PROTOCOL VER.0.00
Press any key…
Press Any Key to go back to the previous
screen.
4.
NOTE: THE ACTUAL PROTOCOL VERSION WILL
APPEAR ON THE DISPLAY.
5.
Stop.
08/18/04
97
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Autodial Set Up
FUNCTION
DESCRIPTION
This menu allows you to enable and set batching autodial times and intervals.
NOTE: The Capture type must be Host Based Manual or Terminal Capture to
enable the Autodial feature.
STEP
ACTION
1.
From the Main Menu Press [4] to access
Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [5]
HOST PARAMS:
1.Hosts Params
2.Hosts Phone
3.Prnt EDC Setup
2.
DISPLAY
ENTER PASSWORD:
Input the Password and Press [ENTER]
3.
4.
Select the Host you wish to set Autodial for.
*NOTE: YOU WILL SEE ONLY AS MANY OPTIONS AS HOSTS.
5.
Select the corresponding number to turn
autodial on.
6.
Input the Autodial START time and
press [ENTER]
7.
Input the Autodial STOP time and
press [ENTER]
CHOOSE HOST:
2.Host Name CR
3.Host Name DB
AUTODIAL SETUP:
1.OFF
2.ON
START AD AT:
03:00
STOP AD AT:
04:00
STOP AD AT:
Input the desired autodial interval time and
press [ENTER]
8.
9.
AD INTERVAL:
5
Stop.
08/18/04
98
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Host Radio Address (NURIT 3010 Mobitex and Motient Only)
FUNCTION
DESCRIPTION
Displays and allows the editing of Host Radio Addresses on Mobitex and
Motient wireless terminals. If the terminal is wireless CDPD or is not
wireless, this function will not be available.
STEP
ACTION
1.
From the Main MENU SCREEN press [4] to
access Host Parameters
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [6] for Host Radio Address.
HOST PARAMS:
1.Hosts Params
2.Hosts Phone
3.Prnt EDC Setup
2.
DISPLAY
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
4.
Select the desired host.
5.
Press [1] for Authorization Radio Address or
press [2] for Batch Radio Address.
6.
Enter the new Radio Address then press
[ENTER] followed by [MENU/ESC].
OR
Press [MENU/ESC] to exit function without
modifying.
Radio Addresses
1.Credit Host
2.Debit Host
Radio Addresses
1.Auth. Radio:
2.Batch Radio:
Radio Address
Host Radio Address
15000292
*NOTE: RADIO ADDRESSES SHOULD NOT BE MODIFIED
WITHOUT TECHNICAL ADVISEMENT.
7.
8.
08/18/04
Press [ENTER] to save the new parameter or
press [MENU/ESC] to cancel.
Save Parameters?
ENTER=YES, ESC=NO
Stop.
99
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
5. System Options
This menu consists of twelve different functions that can be changed manually.
MENU
DESCRIPTION
Set Time/Date
Edit Database
PIN Pad Initialize
Edit PIN Key
Working Mode
PIN Pad Function
Sel. Master Key
Test Mode
PIN Pad Config.
Set Batch No.
Predial Call
Status Bar
Set Terminal Time and Date
FUNCTION
DESCRIPTION
This system options allows you to set the date and time in the terminal.
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
2.
Press [ENTER]
SYSTEM OPTIONS:
1. Set Time/Date
2. Edit PIN Key
3.Sel. Mstr Key
3.
Verify the current Time and/or Date is incorrect
and press [ENTER] to edit.
4.
Input the correct date using mm/dd/yy format
5.
Input the correct time using 24Hour/Military
Format
6.
Verify the date and time are now correct and
press [MENU/ESC]
7.
Stop.
08/18/04
DISPLAY
05/31/2002
00:02:49
SETTING DATE
MM/DD/YY
SETTING TIME
hh:mm:00
05/31/2002
14:02:00
100
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Edit PIN Key
FUNCTION
DESCRIPTION
This option allows the changing or viewing of the working key for the PIN pad
(access to this menu is not available without a PIN pad). The only time a
change should be made in this field is if instructed by customer service.
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [2]
SYSTEM OPTIONS:
1. Set Time/Date
2. Edit PIN Key
3.Sel. Mstr Key
2.
DISPLAY
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
Place the curser over the number you wish to
edit using the [] and [] keys.
4.
OR
ENTER PASSWORD:
****
EDIT WORKING KEY
0000000000000000
Press [CLEAR] to remove the entire Working
Key, then input the new one.
5.
Upon completion press [ENTER]
6.
Stop.
08/18/04
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30XX SERIES
Select Master Key Location
FUNCTION
DESCRIPTION
This changes the Master key location (access to this menu is not available
without a PIN pad). Again, this is a field that should only be changed if
instructed by customer service.
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [3]
SYSTEM OPTIONS:
1.Set Time/Date
2. Edit PIN Key
3.Sel. Mstr Key
2.
DISPLAY
ENTER PASSWORD:
3.
Input the Password and Press [ENTER]
4.
Input the correct Master Key Location and
Press [ENTER]
5.
ENTER PASSWORD:
MASTER LOCATION
0
Stop.
08/18/04
102
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30XX SERIES
Set Batch Number
FUNCTION
DESCRIPTION
This menu option allows the batch number to be changed, if needed. This is
also a field that should only be changed when instructed by customer service.
To change the batch number:
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [4]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3. Sel. Mstr Key
2.
DISPLAY
ENTER PASSWORD:
Input the Password and press [ENTER]
3.
4.
Input the New Batch # and press [ENTER]
Press [ENTER] to complete
5.
OR
New Batch No:
00000123
ARE YOU SURE?
ENTER=YES, ESC=NO
Press [MENU/ESC] to cancel
6.
Stop.
08/18/04
103
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Edit Database – Void a Transaction
This sub-menu has three options, Void Transaction, Clear Database and Clear
Offline. Void transaction will void a transaction by the transaction number. Clear
Database will delete a batch and all of the transactions in the terminal. Clear
Offline will delete all the offline transactions in the terminal.
FUNCTION
DESCRIPTION
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [5]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [1]
EDIT DATABASE:
1.Void Transact
2.Clear Database
3.Clear Offline
2.
3.
4.
Select an EDC Type
DISPLAY
CHOOSE EDC TYPE
2. CREDIT
3. CASH
ENTER PASSWORD:
Input the Password and Press [ENTER]
5.
Input the transaction # to be voided.
6.
*NOTE:
7.
View the transaction on the display to verify it is
the correct transaction then
A TRANSACTION CAN ONLY BE VOIDED IF IT IS FROM THE
CURRENT BATCH.
ENTER PASSWORD:
Transaction # ?
1
#0001
SL
52.00
Press [ENTER]
Press [ENTER] to complete
8.
OR
Void Trns #1?
ENTER=YES,ESC=NO
Press [MENU/ESC] to cancel
9.
Stop.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Edit Database – Clearing the Database
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [5]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [2]
EDIT DATABASE:
1.Void Transact.
2.Clear Database
3.Clear Offline
2.
3.
DISPLAY
ENTER PASSWORD:
Input the Password and Press [ENTER]
4.
Press [ENTER] to continue
5.
OR
ARE YOU SURE?
ENTER=YES, ESC=NO
Press [MENU/ESC] to cancel
Select EDC type you wish to clear the
database for.
6.
7.
Press [ENTER]
8.
Stop.
08/18/04
CHOOSE EDC TYPE
1.ALL
2.CREDIT
3.DEBIT
105
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Edit Database – Clear Offline
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [5]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [3]
EDIT DATABASE:
1.Void Transact
2. Clear Database
3. Clear Offline
2.
3.
DISPLAY
ENTER PASSWORD:
Input the Password and press [ENTER]
4.
Press [ENTER] to continue
5.
OR
Delete Offline?
ENTER=YES, ESC=NO
Press [MENU/ESC] to cancel
6.
Stop.
08/18/04
106
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode
This sub-menu has four options:
Tip Options
AVS Options
Card Present Options
Comment Option
Working Mode – Tip Options
FUNCTION
DESCRIPTION
This option allows you to include up to three tips per transaction. This
option will also allow you to name the tip type for identification and set a
default tip amount for each tip as desired. All tips will be processed during
the transaction.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [6]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [1]
WORKING MODE:
1.Tip Options
2.AVS Options
3.Card Prsnt Op
2.
3.
DISPLAY
ENTER PASSWORD:
4.
5.
Input the Password and Press [ENTER]
Use the [] and [] to scroll through tips
options, find the tip that you wish to edit and
then press [ENTER].
OR
Press the number corresponding with your
selection.
TIP OPTIONS:
1.Tip 1: (ON)
2.Tip 2: (OFF)
3.Tip 3: (OFF)
NOTE: THE CURRENT STATUS IS DISPLAYED
IN PARENTHESIS.
Continued on next page
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – Tip Options, Continued.
STEP
ACTION
6.
Use the [] and [] to scroll between Off and
On then press [ENTER] to select.
7.
9.
08/18/04
Tip 1: (ON)
1.OFF
2.ON
NOTE: After turning a tip option ON you will then be prompted to Edit the Tip name.
To change the letters, first press the key then press the Alpha key to cycle through
the other characters also on that key
For example:
The #2 key on the keypad also has the letters A, B and C printed on it. When you first
press this key, the display will show the number 2, by Pressing the [ALPHA] key it will
cause the display to change from 2 to the letter A, Press [ALPHA] again and then it
becomes a B and finally C before starting all over again back to the number 2.
Pressing another key will advance the cursor on the display to the next position.
Enter the default tip amount then press
[ENTER].
8.
DISPLAY
OR
Press [ENTER] to bypass the default tip
setting.
Tip : $0.00
New Rate:
0.00
Stop.
108
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – AVS Options
FUNCTION
DESCRIPTION
These options are used for AVS mode. AVS (Address Verification) will
prompt the user for a zip code, and a street address.
There are three options for AVS:
•
•
•
OFF – no prompt for zip code, or street address
ON MANUAL ONLY – will prompt for zip code and street address on a manual entry only
ALWAYS – will prompt for zip code and street address on swiped and manual entries.
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
2.
Press [6]
3.
Press [2]
DISPLAY
MAIN MENU:
1.Reports
2.Merch. Params
3.Merch. Option
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Se. Mstr Key
WORKING MODE:
1.Tip Options
2.AVS Options
3.Card Prsnt Op
ENTER PASSWORD:
4.
Input the Password and Press [ENTER]
Select the desired AVS Option
5.
*Note: See descriptions above
6.
7.
08/18/04
Press Any Key to Complete
Ask for AVS:
1.Off
2.Manual Only
3.Always
Check Rates With
Your Bank
Stop.
109
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – Card Present Options
FUNCTION
DESCRIPTION
These options are used for verifying if the card is present at the point of
sale.
* There are three options for Card Present:
•
•
•
NO, IF MANUAL – No prompt to verify card is present on a manual entry. Will prompt for zip
code and street address.
ALWAYS YES – No prompt to verify card is present on a manual entry. Will prompt for zip
code only.
ASK, IF MANUAL – Will prompt to verify card is present on a manual entry. Will prompt for zip
code only if card is present or both zip and street address if card is not present.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
Press [6]
2.
Press [3]
3.
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
WORKING MODE:
1.Tip Options
2.AVS Options
3.Card Prsnt Opt
ENTER PASSWORD:
4.
5.
Input the Password and Press [ENTER]
Select the desired Option
*Note: See descriptions above.
Press Any Key to Complete
6.
7.
08/18/04
Card Present:
1.No, if manual
2.Always Yes
3.Ask, if manual
Check Rates With
Your Bank
Stop.
110
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – Comment Option
FUNCTION
DESCRIPTION
Use this option to add a one line – 24 character comment to the receipt
between the signature line and the trailer.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
Press [6]
2.
Press [4]
3.
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
WORKING MODE:
2.AVS Options
3.Card Prsnt Opt
4.Comment Opt.
ENTER PASSWORD:
4.
Input the Password and Press [ENTER]
5.
Using the method described in Editing Header,
enter the 24-character comment line. Press
[ENTER] when the comment has been
entered.
6.
Stop.
08/18/04
Comment Opt. 1 N
111
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Predial Call
FUNCTION
DESCRIPTION
The terminal can be programmed to start dialing once the credit card is swiped.
If pre-dial is turned off, the terminal will start dialing after entering the dollar
amount. Ideally, pre-dial saves on transaction time.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
2.
Press [8]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
3.
Select the EDC type you wish to use Predial
for.
Select ON to turn Predial on for that EDC type
4.
OR
DISPLAY
CHOOSE EDC TYPE:
1. ALL
2. CREDIT
3.DEBIT
PREDIAL CALL:
1. OFF
2. ON
Select OFF to turn Predial off.
5.
Stop.
08/18/04
112
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Pin Pad Initialization
FUNCTION
DESCRIPTION
This menu will allow you to set the PIN pad initialization to automatic or manual.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [9]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
2.
3.
4.
Select Auto or Manual
DISPLAY
PINPAD INIT. [1]
1.Auto
2.Manual
Stop.
Pin Pad Function
FUNCTION
DESCRIPTION
This menu gives the option to manually encrypt for the internal PIN Pad.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
2.
Using the [] key scroll down to option
# 10. Pin Pad Function then press [ENTER].
SYSTEM OPTIONS:
8.Predial Call
9.PinPad init.
10.PinPad func.
3.
Proceed with the regular encryption process.
4.
DISPLAY
Stop.
08/18/04
113
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Pin Pad Configuration
FUNCTION
DESCRIPTION
This menu options allows the terminal to be programmed for internal PIN Pad,
or an external PIN Pad
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Using the [] key scroll down to option
# 11. Pin Pad Configuration then
press [ENTER].
SYSTEM OPTIONS:
9.PinPad init
10.PinPad func.
11.PinPad confi
2.
DISPLAY
ENTER PASSWORD:
Input the Password and Press [ENTER]
3.
Press [1] for internal PinPad
4.
OR
Choose PinPad:
1- built in 2-ext.
Press [2] for external PinPad
5.
Stop.
08/18/04
114
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Status Bar (Only for NURIT 3010 or 3020 with Battery)
FUNCTION
DESCRIPTION
This menu options allows you to turn the terminal’s status bar display off and
on.
STEP
ACTION
1.
From the Main Menu press [5] to access
System Options
Using the [] key scroll down to option
# 12. Pin Pad Config.
2.
Press [1] to turn OFF the status bar
OR
3.
DISPLAY
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
SYSTEM OPTIONS:
11. Pin Pad Config
12. Status Bar
STATUS BAR:
1. OFF
2. ON
Press [2] to turn ON the status bar
NOTE: The Nurit 3020 offers the option of adding the
current date or time to the status bar display.
4.
Stop.
08/18/04
115
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
6. Radio Params (3010 Only)
MENU DESCRIPTION
This Menu options allows viewing of the terminals radio information.
There are three sub-menus in the Radio Params option.
Radio Tests
Print Params
Battery Test
Radio Tests - Radio RSSI (Mobitex and Motient Only)
FUNCTION
DESCRIPTION
This shows the radio strength signal (coverage area). The RSSI should be
a thirteen or greater to obtain good reception, and the base station will
vary, depending on location
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communication
2.
Allow a few moments for the terminal to
register
Press [1] to access Radio Tests
3.
RADIO RSSI: 18
BASE STN. : 40
NOTE: THE ACTUAL RSSI AND BASE STATION WILL APPEAR
ON THE DISPLAY.
4.
Press [MENU/ESC] to exit
5.
Stop.
08/18/04
PLEASE WAIT
116
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests - Terminal MAN# (Mobitex Only)
FUNCTION
DESCRIPTION
STEP
1.
This submenu function displays the MAN# assigned to the terminal’s
radio.
ACTION
DISPLAY
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communication
PLEASE WAIT
2.
Allow a few moments for the terminal to
register
Press [1] to access Radio Tests
3.
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
MAN=55555555
Press [2] for Terminal MAN#
4.
5.
Press any key to exit.
6.
Stop.
08/18/04
PRESS ANY KEY…
117
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests - Terminal LLI# (Motient Only)
FUNCTION
DESCRIPTION
This submenu function displays the LLI# (Logical Link Indicator) assigned
to the terminal’s radio. The LLI must be active on the Motient network.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register
Press [1] to access Radio Tests
3.
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RPD ID=11111111
Press [2] for Terminal LLI#
4.
PRESS ANY KEY…
NOTE: THE RPD ID IS THE LLI#
5.
Press any key to exit.
6.
Stop.
08/18/04
118
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests - Radio Information (Mobitex & Motient Only)
FUNCTION
DESCRIPTION
This submenu function displays information specific to the units radio and
is used mainly by technical support.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register.
Press [1] to access Radio Tests
3.
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
W ID: RIM MASC 0
Press [3] for Radio Info
4.
EM
NOTE: DISPLAY WILL DIFFER
5.
Press any key twice to exit.
6.
Stop.
08/18/04
119
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Diagnostic Printout
FUNCTION
DESCRIPTION
STEP
1.
2.
3.
4.
5.
6.
7.
08/18/04
This CDPD menu option will print a diagnostic report showing the network
status. CDPD RSSI, Channel in use, registration error, transmission error,
IP address, Site ID, etc.
ACTION
DISPLAY
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
Press [1] for CDPD Tests
Press [ENTER] for CDPD Diagnostics Menu
Press [ENTER] for Diagnostic Printout
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
1. Diag. Printou
2. RSSI/ST./Chan
3. Registr. Error
Stop. Press Menu/ESC to exit the menu.
120
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD RSSI / ST. / Chan
FUNCTION
DESCRIPTION
This CDPD menu option displays the status of the radio.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
3.
Press [1] for CDPD Tests
4.
5.
Press [ENTER] for CDPD Diagnostics Menu
6.
Press [2] for RSSI/ST./Chan then press
[ENTER]
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
1. Diag. Printou
2. RSSI/ST./Chan
3. Registr. Error
sABCDE r19 c552
Press [MENU/ESC] to exit.
7.
8.
08/18/04
PRESS ESC TO END
Stop.
121
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Registration Errors
FUNCTION
DESCRIPTION
STEP
1.
2.
ACTION
DISPLAY
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
3.
Press [1] for CDPD Tests
4.
5.
6.
This CDPD menu option displays registration errors. If zero appears, there
are no errors. Any thing other than zero will be an error message.
Press [ENTER] for CDPD Diagnostics Menu
Press [3] for Registration Error then press
[ENTER]
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
1. Diag. Printou
2. RSSI/ST./Chan
3. Registr. Error
REGISTRATION ERR
Press [MENU/ESC] to exit.
7.
8.
08/18/04
0
Stop.
122
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Transmission Error
FUNCTION
DESCRIPTION
STEP
This CDPD menu option displays Transmission errors. If zero appears,
there are no errors. Any thing other than zero will be an error message.
ACTION
DISPLAY
1.
From the Main Menu Press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register.
PLEASE WAIT
3.
Press [1] for Radio Tests
4.
Press [1] for CDPD Tests
5.
Press [ENTER] for CDPD Diagnostics Menu
6.
Press [4] for Transmission Error then press
[ENTER]
7.
Press [MENU/ESC] to exit.
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
4. Transmsn. Err
5. SelfIP Addres
6. CDPD Side Pre
TRANSMISSION ERR
8.
08/18/04
NO ERRORS
Stop.
123
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Self IP Address
FUNCTION
DESCRIPTION
STEP
1.
2.
This CDPD option will allow you to view / edit the address.
ACTION
DISPLAY
From the Main Menu Press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
3.
Press [1] for CDPD Tests
4.
5.
Press [ENTER] for CDPD Diagnostics Menu
6.
Press [5] for Self IP Address then press
[ENTER]
7.
Press 1 to view the radio’s Self IP address
OR
Press 2 to edit the radio’s Self IP address
8.
08/18/04
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
5. SelfIP Addres
6. CDPD Side Pre
7. Channel Use
SELF IP ADDRESS:
1. View
2. Edit
Stop.
124
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Side Preference
FUNCTION
DESCRIPTION
Edit - this will allow you to edit the side preference
View - this will allow you to view the side preference
STEP
ACTION
DISPLAY
1.
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
3.
Press [1] for CDPD Tests
4.
5.
Press [ENTER] for CDPD Diagnostics Menu
6.
Press [6] for CDPD Side Preference then
press [ENTER]
7.
Press 1 to view the radio’s Side Preference
OR
Press 2 to edit the radio’s Side Preference
8.
08/18/04
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
6. CDPD Side Pre
7. Channel Use
8. Special Comnd
CDPD SIDE PREF:
1. View
2. Edit
Stop.
125
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Radio Tests – CDPD Channel Use
FUNCTION
DESCRIPTION
This CDPD option will allow you to view or edit your channel list.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [6] to access
Radio Params
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
2.
Allow a few moments for the terminal to
register.
Press [1] for Radio Tests
3.
Press [1] for CDPD Tests
4.
5.
6.
Press [ENTER] for CDPD Diagnostics Menu
Press [7] for CDPD Side Preference then
press [ENTER]
Press 1 to view or edit the current Channel List
OR
7.
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
RADIO TESTS:
1. CDPD Tests
2. CDPD Params
CDPD TEST MENU:
1. CDPD DIAG. MEN
2. Connect to PC
3. Load from PC
CDPD DIAG MENU:
6. CDPD Side Pre
7. Channel Use
8. Special Comnd
CHANNEL USE:
1. Channel List
2. Ch. List Mode
Press 2 to view or edit the Channel list mode.
8.
08/18/04
Stop.
126
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Print Params
FUNCTION
DESCRIPTION
This menu options allows you to print the radio parameters set for the
terminal’s radio.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [6] to access
Radio Params.
MENU SCREEN
6. Radio Params
7. Download
8. Communication
2.
Allow a few moments for the terminal to
register
Press [2] for Print Params
3.
4.
The Radio Parameters will print out.
5.
Press [MENU/ESC] to exit.
6.
Stop.
08/18/04
PLEASE WAIT
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
127
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Battery Test
FUNCTION
DESCRIPTION
This submenu function displays the current battery strength.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [6] to access
Radio Params.
MENU SCREEN
6. Radio Params
7. Download
8. Communcation
PLEASE WAIT
Allow a few moments for the terminal to
register
2.
RADIO PARAMS:
1. Radio Tests
2. Print Params
3. Battery Test
Press [3] for Battery Test
3.
BATTERY OPERATED
4.
Press [Menu/ESC] three times to exit.
5.
Stop.
GOOD BATTERY
CDPD Network Status
The following is a list of definitions for each letter response on the terminal display. For example,
if the response is :
A (RSSI) B (ERATE)
RSSI Status (RSSI):
A = okay
I = low
D (REG)
Error Rate Status (ERATE):
B = okay
J = high
Registration Status (REG):
D = registered
L = not registered
08/18/04
C (LINK)
E (CHANNEL)
Link Status (LINK):
C = established
K = not established
CDPD Channel Status (CHANNEL):
E = CDPD channel acquired
M = searching for CDPD channel
128
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
7. Download
MENU DESCRIPTION
This Main Menu has four sub-menus pertaining to programming and
reprogramming the terminal. This should only be done under advisement
of customer service. Modem downloads cannot be done via RADIO and
need to be done connected to a telephone line. (LAN)
Parameters
Autoload
Application Only
Comm. Params
Download Definitions
Parameter
A parameter download is for downloading the merchant’s file into the
terminal. The information being downloaded is merchant specific. I.e.:
Merchant ID, Terminal ID, etc.
Autoload
An autoload is used to update or change the current application in the
terminal in addition to downloading the merchant’s parameters. I.e.: Retail
to Restaurant application would require an autoload.
Application Only
08/18/04
This option will download only the application information but not the
merchant parameters.
129
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Downloading
FUNCTION
DESCRIPTION
Refer to previous page for download definitions.
STEP
ACTION
DISPLAY
1.
From the Main Menu press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
3.
Press [ENTER] to continue
4.
Input the download phone number then press
[ENTER].
5.
Select the necessary download type then
press [ENTER].
Note: See download definitions on previous page.
ARE YOU SURE?
ENTR=YES, MENU=NO
Enter Phone Num:
Download
1. Parameters
2. Autoload
3. Applicat. Only
6.
The terminal will dial out, connect to the download database and the download will
begin.
7.
Stop.
08/18/04
130
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Parameters, Phone
FUNCTION
DESCRIPTION
STEP
1.
This menu function allows you to set the communication parameters
specifically for downloading the terminal.
ACTION
DISPLAY
From the Main Menu press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER].
Press [ENTER] to continue.
3.
4.
Press [MENU/ESC] to edit the download
phone number.
5.
Input the desired phone number for the
download then Press [ENTER].
Press [MENU/ESC] to return to the
Download menu.
6.
7.
08/18/04
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Enter Phone Num
18661234567
Download
1. Parameters
2. Autoload
3. Applicat. Only
Stop.
131
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Parameters, Exchange Prefix
FUNCTION
DESCRIPTION
STEP
1.
This menu function allows you to set a dialing prefix specifically for dialing
out to download only.
ACTION
DISPLAY
From the Main Menu Press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
ARE YOU SURE?
ENTER=YES,ESC=NO
Press [ENTER] to continue
3.
4.
Press [ENTER] to continue
18661234567
ENTER=YES,ESC=NO
5.
Press [4] for Communication Parameters
Download
2. Autoload
3. Applicat. Only
4. Comm. params
6.
Press [2] and then press [ENTER] for
Exchange Prefix
Connect (Modem)
1. Phone>1866123
2. Exchange Pref
3. Via>Modem
7.
Input the desired exchange Prefix then press
[ENTER]
8.
Press [MENU/ESC] to return to the Download
menu
9.
08/18/04
Connect (Modem)
Exchange Prefix:
9
Download
1. Parameters
2. Autoload
3. Applicat. Only
Stop.
132
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Parameters, Via>Modem
FUNCTION
DESCRIPTION
This menu function allows you to switch download method. For example:
From Com1 to Modem.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
Press [ENTER] to continue
3.
Press [ENTER] to continue
4.
5.
Press [4] for Communication Parameters
6.
Press [3] and then press [ENTER] for the
Via setting.
Note: Prompts will vary depending on current setting.
7.
Each time ENTER is pressed the display will
cycle through the available download methods.
Upon the desired setting press [MENU/ESC] to
return to the download menu.
8.
Stop.
08/18/04
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Download
2. Autoload
3. Applicat. Only
4. Comm. params
Connect (Modem)
1. Phone>1866123
2. Exchange Pref.
3. Via>Com1
Connect (Com1)
1. Phone>1866123
2. Exchange Pref.
3. Via>Modem
133
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Params, Baud Rate
FUNCTION
DESCRIPTION
This menu function allows you to change the baud rate. (Rate that data is
exchanged between terminal and receiving modem.)
STEP
ACTION
DISPLAY
1.
From the Main Menu press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
Press [ENTER] to continue
3.
Press [ENTER] to continue
4.
5.
Press [4] for Communication Parameters
6.
Press [4] and then press [ENTER] for the
Baud setting.
Note: Prompts will vary depending on current setting.
7.
Each time ENTER is pressed the display will
cycle through the available Baud Rates. Upon
the desired setting press [MENU/ESC] to
return to the download menu.
8.
Stop.
08/18/04
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Download
2. Autoload
3. Applicat. Only
4. Comm. params
Connect (Modem)
4. Baud>1200
5. Dial>Tone
6. Gateway>
Connect (Modem)
4. Baud>2400
5. Dial>Tone
6. Gateway>
134
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Params, Dial>Tone
FUNCTION
DESCRIPTION
This menu function is specific to the download process it enables you to
switch from Dial tone to Pulse if needed.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
Press [ENTER] to continue
3.
Press [ENTER] to continue
4.
5.
Press [4] for Communication Parameters
6.
Press [5] and then press [ENTER] for the
Dial setting.
Note: Prompts will vary depending on current setting.
7.
8.
08/18/04
Each time ENTER is pressed the display will
between Tone and Pulse. Upon the desired
setting press [MENU/ESC] to return to the
download menu.
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Download
2. Autoload
3. Applicat. Only
4. Comm. params
Connect (Modem)
5. Dial>Pluse
6. Gateway>
7. Suffix>
Connect (Modem)
5. Dial>Tone
6. Gateway>
7. Suffix>
Stop.
135
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Params, Gateway>
FUNCTION
DESCRIPTION
This menu function allows you to set gateway communication parameters
if you are downloading through a gateway.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
Press [ENTER] to continue
3.
Press [ENTER] to continue
4.
5.
6.
Press [4] for Communication Parameters
Press [6] and then press [ENTER] for
Gateway>
7.
Input the desired Gateway phone number
then press [ENTER]
8.
Press [MENU/ESC] to return to the Download
menu
9.
08/18/04
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Download
2. Autoload
3. Applicat. Only
4. Comm. params
Connect (Modem)
5. Dial>Tone
6. Gateway>
7. Suffix>
Connect (Modem)
Gateway:
Download
1. Parameters
2. Autoload
3. Applicat. Only
Stop.
136
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Download – Comm Params, Suffix
FUNCTION
DESCRIPTION
This menu function allows a suffix at the end of the download phone
number to access an outside line.
STEP
ACTION
DISPLAY
1.
From the Main Menu Press [7] to access the
Download Menu
MENU SCREEN
7. Download
8. Communication
9. Remote Diagns
ENTER PASSWORD:
2.
Input the Password and Press [ENTER]
Press [ENTER] to continue
3.
Press [ENTER] to continue
4.
5.
6.
Press [4] for Communication Parameters
Press [7] and then press [ENTER] for Suffix>
7.
Input the desired Suffix then press [ENTER]
8.
Press [MENU/ESC] to return to the Download
menu
9.
08/18/04
ARE YOU SURE?
ENTER=YES,ESC=NO
18661234567
ENTER=YES,ESC=NO
Download
2. Autoload
3. Applicat. Only
4. Comm. params
Connect (Modem)
5. Dial>Tone
6. Gateway>
7. Suffix>
Connect (Modem)
Suffix:
Download
1. Parameters
2. Autoload
3. Applicat. Only
Stop.
137
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
8. Communication
MENU
DESCRIPTION
This Main Menu has eight sub-menus pertaining to communication:
Min. Retries
Suffix
Dial: Tone
Via Line/Radio
Exchange Prefix
Check Line
Gateway
Dial Tone Check
Minimum Retries
FUNCTION
DESCRIPTION
This submenu function allows you to set the amount of times the terminal dials
for authorization or batching.
STEP
ACTION
1.
From the Main Menu press [8] to access
Communication
2.
Press [ENTER]
3.
Input the Minimum # of tries then
Press [ENTER]
4.
DISPLAY
MENU SCREEN
6.Radio Params
7. Download
8. Communication
COMM MENU:
1. Min. Retries>
2. DIAL : TONE
3.Exchange pref
COMM MENU:
Min Num Tries:
3
Stop.
08/18/04
138
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Dial: Tone/Pulse
FUNCTION
DESCRIPTION
This submenu function allows you to set the terminal to dial via pulse or touchtone.
STEP
ACTION
1.
From the Main Menu press [8] to access
Communication
2.
Press [2] then press [ENTER].
Press [1] for Tone
3.
OR
DISPLAY
MENU SCREEN
6.Radio Params
7. Download
8. Communication
COMM MENU:
1. Min. Retries>
2. DIAL : TONE
3.Exchange pref
DIAL TYPE:
1. Tone
2. Pulse
Press [2] for Pulse
4.
Stop.
Exchange Prefix
FUNCTION
DESCRIPTION
This submenu function allows you to program the terminal to dial an exchange
prefix before a phone number, when needed.
STEP
ACTION
1.
From the Main Menu press [8] to access
Communication
MENU SCREEN
6.Radio Params
7. Download
8. Communication
2.
Press [3] then press [ENTER].
COMM MENU:
1.Min. retries>
2. DIAL : TONE
3. Exchange Pref>
3.
Press [2] then [ENTER] to add an exchange
prefix.
Input the exchange prefix then press [Enter]
4.
5.
DISPLAY
EXCHANGE PREFIX
1. NO
2. YES
EXCHANGE PREFIX
ENTER PREFIX:
__
Stop.
08/18/04
139
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Gateway
FUNCTION
DESCRIPTION
STEP
This menu option allows you to set communication parameters for
processing transactions through a gateway.
ACTION
1.
From the Main Menu press [8] to access
Communication
2.
Press [4] then press [ENTER] for Gateway
3.
Press [2] then press [ENTER] to input the
gateway phone number.
4.
Input the seven digit Gateway phone number
then press [Enter]
5.
DISPLAY
MENU SCREEN:
6.Radio Params
7. Download
8. Communication
COMM MENU:
2.DIAL : TONE
3.Exchange pref
4. Gateway>
Gateway>
1. No
2. Yes
Gateway>
ENTER GATEWAY:
__
Stop.
08/18/04
140
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30XX SERIES
Suffix
FUNCTION
DESCRIPTION
This submenu function allows you to program the terminal to dial a suffix after a
phone number, when needed.
STEP
ACTION
1.
From the Main Menu Press [8] to access
Communication
2.
Press [5] then press [ENTER].
3.
Press [2] then press [ENTER] to add a suffix.
DISPLAY
MENU SCREEN:
6.Radio Params
7. Download
8. Communication
COMM MENU:
3.Exchange pref
4.Gateway>
5. Suffix>:
Suffix>:
1. NO
2. YES
Suffix>:
4.
5.
Input the suffix then press [Enter]
ENTER SUFFIX:
__
Stop.
08/18/04
141
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30XX SERIES
Via: Line/Radio (NURIT 3010 Only)
This submenu function allows you to set the terminal to use a telephone line or
the internal radio. The options are:
FUNCTION
DESCRIPTION
Via: Both – Will try communicating via the radio before trying the landline.
Via: Line Only – The terminal will not try the radio but will dial out using the
landline only.
STEP
ACTION
1.
From the Main Menu press [8] to access
Communication
2.
Press [6] then press [ENTER].
Press [1] for Both
3.
OR
DISPLAY
MENU SCREEN:
6.Radio Params
7. Download
8. Communication
COMM MENU:
4.Gateway>
5. Suffix>:
6. Via: Line Only
LINE / RADIO
1. Both
2. Line Only
Press [2] for Line Only
4.
Stop.
08/18/04
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30XX SERIES
CHECK LINE: ON
FUNCTION
DESCRIPTION
STEP
1.
This menu function tells the terminal to check for a phone line when
attempting to dial out.
ACTION
From the Main Menu Press [8] to access
Communication
DISPLAY
MENU SCREEN:
6.Radio Params
7. Download
8. Communication
2.
Press [7]
COMM MENU:
5.Suffix>:
6. Via:Line/Radio
7. CHK LINE: ON
3.
Each time ENTER is pressed the display will
toggle between OFF and ON. Upon desired
setting press [MENU/ESC] to go back to the
idle prompt.
COMM MENU:
5.Suffix>:
6. Via:Line/Radio
7. CHK LINE: OFF
4.
08/18/04
Stop.
143
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
DIAL TONE CHECK: ON
FUNCTION
DESCRIPTION
STEP
This menu function tells the terminal to check for a phone line when
attempting to dial out.
ACTION
DISPLAY
From the Main Menu Press [8] to access
Communication
MENU SCREEN:
6.Radio Params
7.Download
8.Communication
6.
Press [8]
COMM MENU:
6.Via:Line/Radio
7.CHK LINE: OFF
8.D.ToneChk: ON
7.
Each time ENTER is pressed the display will
toggle between OFF and ON. Upon desired
setting press [MENU/ESC] to go back to the
idle prompt.
COMM MENU:
6.Via:Line/Radio
7.CHK LINE: OFF
8.D.ToneChk: OFF
5.
8.
08/18/04
Stop.
144
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Appendix A – Restaurant Tips and Tabs
Working Mode – Tip Options
FUNCTION
DESCRIPTION
This option allows you to include up to three tips per transaction. This
option will also allow you to name the tip type for identification. For Tip
Discounting, the option must be enabled for each of the three tips where
it is required.
The default tip amount will automatically be added to the transaction if a
New Rate amount is entered for tips 2 & 3. For the Tip #1 default tip
amount to be added, the tip option must be set for “In Transaction”.
Note: For Restaurant, Tip #1 cannot be disabled.
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [6]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [1]
WORKING MODE:
1.Tip Options
2.AVS Options
3.Card Prsnt Op
2.
3.
DISPLAY
ENTER PASSWORD:
4.
5.
Input the Password and Press [ENTER]
Use the [] and [] to scroll through tips
options, find the tip that you wish to edit and
then press [ENTER].
OR
Press the number corresponding with your
selection.
6.
Use the [] and [] to scroll between Off and
On then press [ENTER] to select.
TIP OPTIONS:
1.Tip 1: (ON)
2.Tip 2: (OFF)
3.Tip 3: (OFF)
NOTE: The current status is displayed in
parenthesis.
Tip 1: (ON)
1.OFF
2.ON
Continued on next page
08/18/04
145
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – Tip Options, Continued.
STEP
7.
8.
9.
ACTION
NOTE: After turning a tip option ON you will then be prompted to Edit the Tip name.
To change the letters, first press the key then press the Alpha key to cycle through
the other characters also on that key
For example:
The #2 key on the keypad also has the letters A, B and C printed on it. When you first
press this key, the display will show the number 2, by Pressing the [ALPHA] key it will
cause the display to change from 2 to the letter A, Press [ALPHA] again and then it
becomes a B and finally C before starting all over again back to the number 2.
Pressing another key will advance the cursor on the display to the next position.
Use the [] and [] to scroll between Off and
On then press [ENTER] to select.
Use the [] and [] to scroll between the
settings then press [ENTER] to select.
Note: See setting description below.
Enter the default tip amount then press
[ENTER].
10.
11.
DISPLAY
OR
Press [ENTER] to bypass the default tip
setting.
Discount Tip:
1.OFF
2.ON
TIP 1 OPTIONS:
1.In Tip Menu
2.In Transaction
3.Auto Percent
Tip : $0.00
New Rate:
0.00
Stop.
In Tip Menu – Will not prompt for a tip amount when entering the transaction and
will print a blank tip line on the receipt.
In Transaction – Will prompt for a tip amount when entering the transaction.
Entered amount will print on the receipt. Pressing [ENTER] at prompt will
bypass tip entry and will print a blank tip line.
Auto Percent – Will not prompt for a tip amount when entering the transaction and
will print a blank tip line with suggested tip amount(s) below.
08/18/04
146
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Add Tips
FUNCTION
DESCRIPTION
This menu function allows you to go in and add the tips to a transaction in
the terminal’s database. This is used for Restaurant transactions with a tip
line.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [1] for Add Tips
2.
There are several options for editing and
adding tips use the arrow keys [] [] to
make your selection.*
Or
Press the number corresponding with your
selection.*
DISPLAY
TAB MENU:
1. Add Tips
2. Open a tab
3. Close a tab
Add Tips:
3. Scroll Opened
4. By Server #
5. By Trans. #
3.
Press [FORCED] to scroll down through the transactions or [RETURN] to scroll up.
4.
When the desired transaction is displayed,
press [ENTER] to be prompted to add the tip
amount.
Key in the tip amount then press [ENTER].**
5.
#0003
Tip
SL
6.00
: $0.00
2.00
NOTE: If Tip #2 or Tip #3 have been enabled, repeat the
steps to add amounts for these tips.**
6.
The total amount will appear briefly. The
terminal will display the next transaction or (if
last transaction has been displayed) will return
to the Tab Menu.
7.
Stop
Total : $8.00
2.00
*Note: When editing an existing tip amount, Scroll Opened cannot be used as this accesses
untipped transactions only. Use one of the other methods, By Trans. # for example, to
access the correct transaction.
**Note: If the total of all tips is greater that the Tip Overage Amount, the message, Total Tip
Exceeds Tip Limit is posted. Press [ENTER] to accept the overage and continue or
[MENU/ESC] to correct the overage.
08/18/04
147
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Working Mode – Tab Option
STEP
ACTION
1.
From the Main Menu Press [5] to access
System Options
MENU SCREEN:
1.Reports
2.Merch. Params
3.Merch. Option
Press [6]
SYSTEM OPTIONS:
1.Set Time/Date
2.Edit PIN Key
3.Sel. Mstr Key
Press [1]
WORKING MODE:
1.Tip Options
2.AVS Options
3.Card Prsnt Op
2.
3.
DISPLAY
ENTER PASSWORD:
4.
Input the Password and Press [ENTER]
5.
Press [4] for Tab Option.
6.
Press [ENTER] to keep the current default tab
amount or enter desired amount then press
[ENTER].
7.
Stop.
08/18/04
TIP OPTIONS:
2.Tip 2: (OFF)
3.Tip 3: (OFF)
4.Tab Option
Tab Amt: $ 50.00
0.00
148
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Open a Tab
FUNCTION
DESCRIPTION
This menu function allows you to start or “open” a tab using a preset
amount.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then press [2] to Open a tab.
2.
If the default preset tab amount is correct press
[ENTER] and skip to step 4
Or
if you wish to change the preset amount press
[MENU/ESC] and proceed to step 3
3.
Input the correct Tab Amount then press
[ENTER]
4.
Swipe the credit card. Upon approval the
terminal will open the tab and assign it a
transaction number.
5.
08/18/04
DISPLAY
TAB MENU:
1. Add Tips
2. Open a tab
3. Close a tab
Tab Amt:
50.00
ENTER=YES,ESC=NO
Enter Tab Amt
0.00
Swipe Credit Card
Account ----
Stop
149
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Close a Tab
FUNCTION
DESCRIPTION
This menu function allows you to close a tab. If tab is more than preset
amount, it will close for full amount, dialing automatically to host. This will
give you two transactions.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then press [3] to Close a tab.
2.
There are several options for closing a tab, use
the arrow keys [] [] to make your selection
Or
Press the number corresponding with your
selection.
DISPLAY
TAB MENU:
1. Add Tips
2. Open a tab
3. Close a tab
Close a tab
3. Scroll Opened
4. By Server #
5. By Trans. #
Close a tab
Transaction # ?
3.
Input the transaction # for the open tab then
press [ENTER].
NOTE: The display will vary depending on
selection
4.
When the open tab displays press [ENTER] to
continue.
5.
Input the closing tab amount then press
[ENTER]
6.
The terminal will process the total tab amount
then prompt you to add a tip amount.
Input the tip amount then press [ENTER]
7.
The total amount will appear briefly and then
the display will return to the idle prompt.
8.
08/18/04
#003
Auth.
OP
For
0.00
50.00
Enter Tab Amt
0.00
Tip
:
$0.00
0.00
Total : $60.00
20.00
Stop
150
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Delete a Tab
FUNCTION
DESCRIPTION
This menu function allows you to delete (void) a tab.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [4] to Delete a tab.
2.
There are several options for deleting a tab,
use the arrow keys [] [] to make your
selection
Or
Press the number corresponding with your
selection.
3.
Input the transaction # for the tab you wish to
Void (delete) then press [ENTER].
4.
When transaction displays press [ENTER] to
continue.
DISPLAY
TAB MENU:
2.Open a tab
3.Close a tab
4. Delete a tab
Delete a tab:
1. Scroll Opened
4. By Server #
5. By Trans. #
Delete a tab
Transaction # ?
#006
Auth.
OP
For
0.00
50.00
ENTER PASSWORD:
5.
Input the Password and Press [ENTER]
Press [ENTER] for YES
Or
Press [MENU/ESC] for NO
6.
Void Trns #6 ?
ENTER=YES<MENU=NO
NOTE: The actual transaction # will display.
7.
08/18/04
Stop
151
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Show Tabs
FUNCTION
DESCRIPTION
This menu option allows you to scroll through all tabs in the terminal
database.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [5] for Show tabs
2.
There are several options for Showing tabs,
use the arrow keys [] [] to make your
selection
Or
Press the number corresponding with your
selection.
3.
Use the arrow keys [] [] to scroll through
and view the open tabs in the terminal’s
database.
4.
Use the arrow keys [] [] to view the credit
card type, account number, expiration date,
server number and authorization code.
5.
Press [MENU/ESC] to exit.
6.
Stop.
08/18/04
DISPLAY
TAB MENU:
3.Close a tab
4.Delete a tab
5. Show tabs
Show tabs:
1. Scroll All
4. By Server #
5. By Trans. #
#003
Auth.
OP
For
0.00
50.00
VISA
1105
4111111111111111
152
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Tab Report
FUNCTION
DESCRIPTION
This menu option allows you to print a report of all tabs in the terminal
database regardless of their status.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [6] for Tab Report
DISPLAY
TAB MENU:
4.Delete a tab
5. Show tabs
6. Tab Report
Printing . . . . . . .
The Tab Report will begin printing.
2.
Stop.
3.
Open Tab Report
FUNCTION
DESCRIPTION
This menu option allows you to print a report of all open tabs in the terminal
database.
STEP
ACTION
1.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [7] for Open Tab Report
DISPLAY
TAB MENU:
5. Show tabs
6. Tab Report
7. Open Tab Rprt
Printing . . . . . . .
2.
3.
08/18/04
The Open Tab Report will begin printing.
Stop.
153
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Closed Tab Report
FUNCTION
DESCRIPTION
This menu option allows you to print a report of all closed tabs in the
terminal database.
STEP
ACTION
4.
From the idle prompt press the [FUNC] and
[REVIEW] keys simultaneously to access the
Tab Menu then Press [8] for Close Tab Report
DISPLAY
TAB MENU:
6. Tab Report
7. Open Tab Rprt
8.Close Tab Rpr
Printing . . . . . . .
5.
6.
08/18/04
The Closed Tab Report will begin printing.
Stop.
154
POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
POS STD and PLUS - NURIT 30xx QUICK REFERENCE GUIDE
To access the menu, press the [MENU/ESC] key. This key will enter and exit out of the menu. Use the [] and [] key to scroll the menu options.
1. REPORTS
1.
DEFAULT REPORT
Prints programmed default report.
2.
CURRENT REPORT
Prints a report of the current transactions: Offers several options: Used to change default report setup.
3.
HISTORY REPORT
Prints previous batch totals: Prints Combined or Per Batch totals: Maximum of 30 days.
4.
DISPLAY TRANS.
Displays current transactions offering different sorting options.
5.
RECEIPT COPY
Prints a copy of the last approved receipt. (Transaction must be last function performed.)
6.
PERFORMANCE
Prints percentage of Approvals, Denials, Disconnects, Manual Entries and Swipes: Reset option.
7.
TIP REPORT
8.
REPORT SETUP
9.
RAM DISK REPORT *
10.
COMMUNICATIONS
LOG REPORT *
Prints tip details for all servers or a specific server.
Offers option to print Visa/MC transactions together or separately: Setup tip discount.
Prints a report listing the RAM Disk Size and max number of transactions for each EDC type.
Use this function to either print a communication log of the last transaction or batch processed or to
clear the log.
2. MERCHANT PARAMS
1.
AUTHORIZATION
Enables/disables different card and transaction types: Debit mode.
2.
SECURITY LEVEL
Sets security levels for different operations.
3.
EDIT HEADER
Edits the five line, 24 character header.
4.
EDIT TRAILER
Edits the five line, 24 character trailer.
5.
SET CASH EDC
Enables/disables recording of cash transactions.
6.
MERCHANT FEE
Enables and sets the surcharge rate for debit transactions.
7.
SET BATCH TIME
For Host Capture/Autobatch terminals, sets time terminal will print batch report.
8.
SERVER/INVOICE
Enables/disables Server, Invoice, Table and Guest No. Modes. (Table and guest for restaurant only).
9.
SITE ID
View or change Site ID.
3. MERCHANT OPTIONS
1.
PAPER TYPE
2.
NO PAPER MODE
3.
BUZZER SET
4.
OPERATION MODE
5.
BATTERY SAVER
6.
PRINT DISCLAIMER
7.
SET MENU TYPE
8.
SET HALO
9.
PRINT SETUP
10.
STORE & FORWARD
11.
CHECK READER
12.
SIGNATURE OPTION *
13.
BRIDGE COMM *
14.
LANGUAGE SETUP *
Offers choice between single ply, double ply or custom (two receipts for debit).
Disables print function (integrated or stand alone).
Enables/disables tone when pressing keypad.
Toggles between Normal and Demo Modes.
Offers option of turning Radio Only, Terminal Only, Radio and Terminal or neither off after a period of
inactivity.
Enables/disables print of the disclaimer on each receipt.
Toggles between manual scroll and auto scroll.
Maximum dollar limit for a Sale, Return or Cash Back.
Prints terminal setup report listing; Current application, Header, Trailer, Card and transaction types,
Paper type, Surcharge, Security settings, PIN Pad info, HALOs, Modes, Tip settings and Hot Keys.
Enables/disables offline settings: Upload transactions: Resend/delete failed transactions.
Enables/disables check imaging for upload to the Web.
Initializes an E-Pad allowing the capture of signatures for upload to the Web.
Allows communication between terminal and web.
Choose from the available languages for display or printer.
4. HOST PARAMS
1.
HOST PARAMS
Edit parameter settings for all hosts.
2.
HOST PHONES
Edits authorization and batch phone numbers for all hosts.
3.
PRINT EDC SETUP
Prints EDC report listing; EDC types available, All EDC hosts, Capture types, Host parameters, Radio
information (when applicable), AutoDial settings.
4.
PROTOCOL VER.
Displays host protocol name and version.
5.
AUTODIAL SETUP
Sets the terminal to automatically dial out for manual batching.
6.
HOST RADIO ADDR.
Displays programmed host radio address (Mobitex and Motient 3010 only).
Continued on next page.
08/18/04
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
QUICK REFERENCE GUIDE, Continued
5. SYSTEM OPTIONS
1.
SET TIME / DATE
2.
EDIT PIN KEY
Sets terminal’s date (mm/dd/yy) and time (hh:mm:00): Clock is 24 Hour/Military time.
3.
SEL. MSTR KEY
Change Master Key location.
4.
SET BATCH NO.
Change the current batch number.
5.
EDIT DATABASE
Void transaction: Clear database for selected or all EDC Types.
6.
WORKING MODE
Offers the ability to set: Tip options for retail and restaurant; AVS Option; Card Present Options and
Comment Option.
7.
TEST MODE
8.
PREDIAL CALL
9.
PINPAD INIT.
Initialize external PIN Pad when necessary.
10.
PINPAD FUNC.
Allows encryption of working key in terminal
11.
PINPAD CONFIG.
12.
STATUS BAR
Edit host processor working key for debit processing.
Programming purposes only.
Enables/disables terminal dialing immediately once card is swiped.
Toggles between internal or external PIN Pad.
Enables and Disables Status Bar Display. (Nurit 3010 and 3020 with Battery Option only)
6. RADIO TEST
1.
RADIO TESTS
Mobitex Units: Signal strength; MAN or ILL number; Radio Information
(3010 ONLY)
CDPD Units: CDPD tests; Diagnostic menu
PRINT PARAMS
2.
(3010 ONLY)
3.
BATTERY TEST
Mobitex Units: Prints radio type; MAN/LLI number; Radio addresses.
CDPD Units: Prints radio type; Self IP address: Destination IP addresses.
Tests the battery.
7. DOWNLOAD
1.
PARAMETERS
Downloads host and merchant parameters only.
2.
AUTOLOAD
3.
APPLICAT. ONLY
Downloads application only, no host or merchant parameters.
4.
COMM. PARAMS
Sets communication parameters for downloading.
Downloads full application and parameters.
8. COMMUNICATIONS
1.
MIN. RETRIES
Number of times the terminal will call host processor before timeout.
2.
DIAL : TONE
Sets pulse or tone (DTMF) dialing.
3.
EXCHANGE PREF
4.
GATEWAY
5.
SUFFIX
6.
VIA: LINE / RADIO
7.
CHK LINE: ON
8.
D. TONECHK: ON
Enables/disables and stores digit for dialing an exchange prefix before phone number.
Programming purposes only
Enables/disables and stores digit for dialing a suffix after phone number.
Not relevant for the NURIT 2085.
Enables/disables the check line function.
Enables/disables the dial-tone check function.
* NOTE: These features are available with POS_PLUS application only.
08/18/04
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30XX SERIES
BASIC TROUBLESHOOTING
This section briefly describes how to troubleshoot some possible common problems that may rise
during the normal operation of the NURIT 30XX Series. Before requesting service for this unit,
check the list below for a possible cause of the problem you are experiencing. Some simple
checks on your part may solve the problem, and restore proper operation. If you are still unable
to solve the problem, contact the technical support help desk. Do NOT try to solve the problem by
opening the terminal yourself!
Terminal Seems • Make sure the AC adapter is fully plugged into the wall outlet, and that its
to Have No
barrel connector mates properly with the terminal’s PWR jack.
Power
• If using the NURIT 3010*, try pressing <ON/STANDBY> on the keypad .
• If using the NURIT 3010, allow the battery to charge 10 to 12 hours with
the terminal on and AC adapter plugged into the wall (in standby mode).
“NO LINE”
Appears on the
Display
• Check that the telephone (RJ-11) connector is securely mated with the
LINE socket on the terminal, and into the wall.
• NURIT was designed for a dedicated phone line. It should not be on a
splitter, or on a rollover phone system.
• An exchange prefix may or may not be needed. Make sure terminal has
correct settings for an exchange prefix.
• If using a NURIT 3010, make sure that you are receiving radio coverage
in the area where you are located.
Printer Does
Not Function
Properly
• Check that the paper has been fed to the printer properly (underhand).
See the figure and instructions in Appendix C. The NURIT 30XX Series
uses thermal paper only.
• Check there is paper in the printer compartment. Replace if required.
• If printer continues working even though the paper has been used up,
check that the ‘end of paper’ detector in the printer mechanism is not
blocked by a torn piece of paper.
Card Reader
Not Working
• Make sure that card has been swiped so that its magnetic strip is facing
downward and to the right side of the terminal.
• Be sure to swipe card from back to front of the terminal.
• Contact the technical support help desk.
Possible PIN
Pad Error
• Verify that the PIN pad is properly plugged into the PIN connector on
back of terminal.
• Check the line to the PIN pad itself.
Receipt Prints
“CANCELED”
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• The terminal will display a host response, or some type of error
message, as to why the transaction was canceled.
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30XX SERIES
PHONE CARD
The NURIT 30XX Series has phone card capabilities. A merchant can supply phone cards that
can be reused as long as the card is valid.
The phone cards work in the following manner: a customer purchases a phone card for any
amount desired, anywhere from $1 to $100. When the card is depleted, the customer returns to
the merchant and purchases additional calling time on the same card.
The NURIT 30XX Series can have this phone card option and still process by either credit, debit,
or check, however the idle prompt will differ with the phone card option activated. If a credit or
debit card is swiped, at the phone card prompt, the terminal will automatically switch to the credit
or debit card prompt, respectively.
This phone card option is host capture-auto dial, meaning the terminal will automatically dial out
to the host, and batch the phone card transactions. The terminal must be on and plugged into a
phone line for the batching procedure. The batch time, and amount of attempts can be
programmed in Merchant Parameters. The following paragraphs explain the procedures on
processing a phone card transaction for the NURIT 30XX Series.
The merchant uses a terminal, a PIN pad (if processing debit), and printer (optional). The
customer enters information on PIN pad (if applicable), and merchant confirms information on the
terminal. See Page 26 in this manual for instructions on phone card activation.
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Appendix B - Lipman USA Licensing Agreement
3000 Series POS EDC Terminals
END-USER LICENSE AGREEMENT FOR LIPMAN USA SOFTWARE
IMPORTANT-READ CAREFULLY: This Lipman End-User License Agreement (“EULA”) is a legal
agreement between you (either an individual or a single entity) and Lipman USA, Inc. (“Lipman”) for the
Lipman Software Product identified above, which may include associated media, printed materials, and
“online” or electronic documentation (“Software Product”). By installing, copying, or otherwise using the
Software Product, you agree to be bound by the terms of this EULA. If you do not agree to the terms of
this EULA, do not install, copy or use the Software Product and return the product to our attention at the
address set forth below for a full refund.
SOFTWARE PRODUCT LICENSE
The Software Product is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The Software Product is licensed, not sold.
1.
GRANT OF LICENSE. This EULA grants you the following rights:
•
Software License. Lipman grants you the non-exclusive right to make and use, solely in connection
with your use of Lipman terminals, a number of copies of the Software Product equal to the
number of Lipman [insert name of terminal] terminals validly purchased by you. You may also
make copies of the Software Product for backup and archival purposes.
Lipman USA Licensing Agreement, Continued
Distribution. Lipman grants you a non-exclusive, royalty-free right to reproduce and distribute an
unlimited number of copies of the Software Product, solely for use in connection with Lipman
terminals, provided that you: (a) distribute the Software Product in object code form only as part of a
software product created by you for use with Lipman terminals, that adds significant and primary value
to the Software Product (the “Licensed Product”); provided such Licensed Product complies with all
applicable laws, rules and regulations, including without limitation, all VISA, MasterCard and other
association rules and regulations; (b) do not use Lipman’s name, logo, or trademarks to market the
Licensed Product; (c) will not permit further distribution of the Software Product by your end-user
customers; (d) include a valid copyright notice on the Licensed Product sufficient to protect Lipman’s
copyright in the Software Product; (e) distribute and license the use of the Licensed Product to end
users only pursuant to your end user license agreement; (f) indemnify, hold harmless, and defend
Lipman from and against any claims or lawsuits, including attorney’s fees, that arise or result from the
use or distribution of your Licensed Product; (g) otherwise comply with the terms of this EVLA; and
(h) agree that Lipman reserves all rights not expressly granted. No license is granted to you in the
source code of the Software Product.
2.
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
Not for Redistribution Software. If the Software Product is labeled “Not for Redistribution” or “NFR,”
then, notwithstanding other sections of this EULA, you may not resell, sublicense, or otherwise transfer for
value, the Software Product by itself or as part of a Licensed Product.
Continued on next page
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Lipman USA Licensing Agreement, Continued
* Maintenance of Copyright Notices. You must not remove or alter any copyright notices on all copies of
the Software Product.
* Limitations on Reverse Engineering, Decompilation, and Disassembly. Neither you nor your end-user
customers may reverse engineer, decompile, disassemble or otherwise attempt to discover the source code
of the Software Product, except and only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
*Separation of Components. The Software Product is licensed as a single product. Its component parts
may not be separated for use on more than one terminal.
* Performance or Benchmark Testing. You may not disclose the results of any benchmark test of the
Software Product to any third party without Lipman’s prior written approval.
* Support Services. Lipman may provide you with support services related to the Software Product
(“Support Services”), use of Support Services is governed by the Lipman policies and programs described
in the user manual, in “online” documentation, and/or in other Lipman-provided materials. Any
supplemental software code provided to you as part of the Support Services shall be considered part of the
Software Product and subject to the terms and conditions of this EULA. With respect to technical
information you provide to Lipman as part of the Support Services, Lipman may use such information for
its business purposes, including for product support and development. Lipman will not utilize such
technical information in a form that personally identifies you.
Software Transfer. You may permanently transfer all of your rights under this EULA (i) only in
conjunction with a permanent transfer of your validly purchased Lipman terminals; (ii) provided you retain
no copies; (iii) you transfer all of the Software Product (including all component parts, the media and
printed materials, and any upgrades); and (iv) the recipient agrees to the terms of this EULA. If the
Software Product is an upgrade, any transfer must include all prior versions of the Software Product.
* Termination. Your rights under this EULA terminate upon the termination of your right to use the
Lipman terminal being used in connection with the Software Product. Without prejudice to any other
rights, Lipman may terminate this EULA if you fail to comply with the terms and conditions of this EULA.
In such event, you must destroy all copies of the Software Product and all of its component parts.
3.
UPGRADES
If the Software Product is labeled as an upgrade, you must be properly licensed to use a product identified
by Lipman as being eligible for the upgrade in order to use the Software Product. A Software Product
labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for
the upgrade. You may use the resulting upgraded product only in accordance with the terms of this EULA.
If the Software Product is an upgrade of a component of a package of software programs that you
Licensed as a single product, the Software Product may be used and transferred only as part of that single
product package and may not be separated for use on more than one terminal.
Continued on next page
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POS_STD & POS_PLUS APPLICATIONS – QSP – VER. 4_82
30XX SERIES
Lipman USA Licensing Agreement, Continued
4.
COPYRIGHT
All title, including but not limited to copyrights, in and to the Software Product and any copies thereof
are owned by Lipman or its suppliers. All title and intellectual property rights in and to the content
which may be accessed through use of the Software Product is the property of the respective content
owner and may be protected by applicable copyright or other intellectual property laws and treaties.
This EULA grants you no rights to use such content.
5.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Software Product is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by
the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause at DFARS 252.227-7013 or subparagraphs (c)(1) and
(ii) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable.
Manufacturer is Lipman USA, Inc., 50 Gordan Drive, Syosset, New York 11791.
6.
EXPORT RESTRICTIONS
You agree that you will not export or re-export the Software Product to any country, person, entity or
end user subject to U.S.A. export restrictions. Restricted countries currently include, but are not
necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria. You warrant and
represent that neither the U.S.A. Bureau of Export Administration nor any other federal agency has
suspended, revoked or denied your export privileges.
7.
NO WARRANTIES.
Lipman expressly disclaims any warranty for the Software Product. THE SOFTWARE PRODUCT IS
PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE
SOFTWARE PRODUCT REMAINS WITH YOU.
8.
LIMITATION OF LIABILITY
In no event shall Lipman or its suppliers be liable for any damages whatsoever (including, without
limitation, damages for loss of business profits, consequential or incidental damages, business
interruption, loss of business information, or any other pecuniary loss or expense) arising out of the use
of or inability to use the Software Product, even if Lipman has been advised of the possibility of such
damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability for
consequential or incidental damages, the above limitation may not apply to you.
9.
MISCELLANEOUS
This EULA is governed by the laws of the State of New York, excluding the application of its conflict
of laws rules. In the event of any dispute arising from or relating to this EULA, the parties hereto
irrevocably consent to the personal jurisdiction of the courts located in New York, New York, which
shall be the exclusive venue for any such dispute. The United Nations’ Convention on International
Sale of Goods does not apply. This EULA sets forth the entire understanding and agreement between
you and Lipman and may be amended only in a writing signed by both parties.
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161
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