kortex - Autorem
USER GUIDE
PC & MACINTOSH®
1.4 Version
FOLLOW ME :
Calls you
automatically
when you
receive faxes
or voices
messages
A POWERFUL
VOICE MODEM
56 K BPS (K56 FLEX) capability
Ideal for high speed Internet
access
ANSWERING MACHINE
A fully featured telephone-fax
answering machine
HANDS-FREE SPEAKERPHONE
Full Duplex Speakerphone
No computer required
Print received faxes
simply by pressing the
KORTEX button
Delete
Messages
Integrated
Speaker
Sleep Mode
indicator
Record
Annoncement
Modem
Indicators
Enable
Answering Machine
Answering Machine
Indicator
Forward
Enable
Follow me
Play
Messages
Follow Me
Number of ID
Indicator
Number of Messages
Indicator
KORTEX
Key
Microphone
Speaker Phone
Speaker On/Off
Rewind
Volume
Level
Fax
Printing
Speaker On
Indicator
Telephone-Fax Answering Machine function
Modem Function
Telephone Function
Location and purpose of the KORTEX 56000 function keys
2
Contents
CONTENTS .................................................................................................... 3
PRODUCT REGISTRATION AND GUARANTEE............................................. 6
USER SAFETY PRECAUTIONS ................................................................. 9
DECLARATION................................................................................................ 9
CONNECTOR SCHEMATIC .................................................................................. 9
CE APPROVAL MARKS .................................................................................. 10
TELEPHONE NETWORK SAFETY APPROVAL ........................................................ 10
INSTALLATION SAFETY PRECAUTIONS................................................................. 10
CLEANING................................................................................................... 10
APPROVAL .................................................................................................. 10
INTRODUCTION .................................................................................. 11
KORTEX 56000 FEATURES .................................................................. 13
KORTEX 56000 FUNCTION KEYS .................................................................. 13
SUPPLIED SOFTWARE FEATURES....................................................................... 15
THE LED INDICATORS.................................................................................... 15
USING YOUR KORTEX 56000.............................................................. 18
RECORDING A GREETING ANNOUNCEMENT ........................................................ 18
REPLAYING THE GREETING ANNOUNCEMENT ...................................................... 19
SET THE KORTEX 56000 DATE AND TIME ....................................................... 20
CHECK THE KORTEX 56000 DATE AND TIME ................................................... 21
ACTIVATE THE ANSWER PHONE FEATURE ............................................................ 21
DEACTIVATE THE ANSWER PHONE FEATURE ........................................................ 22
IF MEMORY IS FULL ....................................................................................... 22
IF YOU HAVE RECEIVED VOICE MESSAGES ........................................................... 22
REPLAY VOICE MESSAGES .............................................................................. 23
Stopping the replay of voice messages.............................................. 23
Listen to the next or previous message .............................................. 23
IF YOU HAVE RECEIVED CALLS........................................................................... 24
LISTEN TO THE DETAILS OF RECEIVED CALLS ........................................................ 24
Stopping the replay of details of received calls.................................. 24
Listen to the next or previous call’s details ......................................... 24
IF YOU HAVE RECEIVED FAXES .......................................................................... 25
ERASING MESSAGES ..................................................................................... 25
3
Erasing all voice messages ................................................................. 25
Erasing a voice message during replay .............................................. 26
Erase all call details............................................................................. 26
Erase all faxes..................................................................................... 26
LOUDSPEAKER VOLUME ADJUSTMENT ............................................................... 26
USING THE KORTEX 56000 IN HANDS-FREE MODE ........................................... 27
Answering a call in hands-free mode ................................................. 27
Making a call in hands-free mode ...................................................... 27
CALL SCREENING .......................................................................................... 28
Enabling call screening ........................................................................ 28
SLEEP MODE ............................................................................................... 29
REMOTE CONTROL ....................................................................................... 29
Setting the PIN code using the function keys ...................................... 29
Controlling the answer phone feature remotely ................................. 30
Activating the answer phone feature remotely .................................. 31
Guide to Remote Operation Keys ...................................................... 31
FOLLOW ME (AUTOMATIC CALL BACK) .............................................................. 32
Set the KORTEX 56000 call back phone number ................................ 32
Set the KORTEX 56000 calling days ................................................... 32
Set the KORTEX 56000 calling times .................................................. 33
Remote change of the call phone number .......................................... 33
Enabling Follow me ............................................................................. 34
Recording a follow me announcement................................................ 34
Replaying the follow me announcement............................................. 35
INSTALLING YOUR KORTEX 56000 ON A PC ........................................ 38
RECOMMENDED CONFIGURATION .................................................................... 38
CONTENTS OF THE BOX (PC VERSION) ............................................................. 38
STEP 1 : CONNECTION TO THE PC................................................................... 39
Finding a free PC serial port................................................................ 39
KORTEX 56000 CONNECTORS..................................................................... 40
CONNECTION TO THE SERIAL PORT ................................................................... 41
INSTALLING THE KORTEX 56000 ON A MACINTOSH® ........................... 42
STEP 1’ : CONNECTION TO THE MACINTOSH® ................................................... 42
CONTENTS OF THE BOX (MACINTOSH® VERSION)............................................... 42
LOCATING THE MODEM PORT ......................................................................... 43
MACINTOSH® MODEM CONNECTORS................................................................ 43
CONNECTING TO THE MACINTOSH® MODEM PORT.............................................. 44
STEP 2 : PLUGGING THE MODEM INTO THE POWER SUPPLY AND PHONE LINE .......... 45
4
Connection to the power supply ......................................................... 45
Connection to the telephone line......................................................... 45
STEP 3 : CONNECTING OPTIONAL PERIPHERALS .................................................. 46
Connecting the headset to your modem............................................. 46
Connection to a sound card using the optional stereo cable (PC only)
............................................................................................................ 46
Installation of a Flash memory expansion module.............................. 46
KORTEX 56000 MODEM DRIVER INSTALLATION (WINDOWS NT, 95, 98
OR LATER).......................................................................................... 48
SOLVING COMMON PROBLEMS ......................................................... 50
CHECKING THE FIRMWARE VERSION NUMBER OF YOUR KORTEX 56000................ 50
CHECKING THAT YOUR KORTEX 56000 IS INSTALLED CORRECTLY ........................ 50
Checking the answer phone feature ................................................... 50
Testing your modem under Windows 3.1........................................... 50
Testing your modem under Windows 95 or NT 4.0 ............................ 51
PROBLEM SOLVING : QUESTIONS & ANSWERS ................................... 52
ANSWER PHONE FEATURE .............................................................................. 52
MODEM FEATURE......................................................................................... 53
KORTEX 56000 TECHNICAL SPECIFICATION......................................... 55
MODEM CONTROL LANGUAGE........................................................................ 55
VOICE MODEM........................................................................................ 55
TELEPHONE ............................................................................................. 56
COMMANDS AND REGISTERS.............................................................. 57
S REGISTERS ..................................................................................... 60
RESPONSE CODES .............................................................................. 62
INTERNET SERVER* ............................................................................. 64
KORTEX ON THE INTERNET........................................................................... 64
BEFORE CONTACTING TECHNICAL SUPPORT ........................................ 65
5
PRODUCT REGISTRATION AND GUARANTEE
Guarantee :
1. Description :
This guarantee gives you the right to a free replacement of any parts which are faulty due to a manufacturing defect.
2. Exclusions :
a) All accidental damage cause by improper or incorrect usage.
b) All damage caused by using the product with a non-standard telephone system or PABX.
c) All damage cause by exceeding the recommended voltage, product abuse, customer negligence, defective electrical
supply, failure to follow the installation or usage instructions or opening of the product casing by the customer or a third
party.
d) This guarantee also excludes any damage resulting from major force due to a third party.
3. Payment of damages :
The guarantee does not give any right to payment of damages for losses caused by the unavailability of the product.
4. Other Terms and Conditions :
a) No distributor or reseller has the right to change the terms of this guarantee.
b) This guarantee does not effect your consumer rights.
c) To take advantage of the guarantee you must return the product registration form below within 15 days of the date of
purchase of your modem.
d) The modem serial number must not have been modified or removed.
To benefit from this guarantee, you must complete the product
registration form, which must include the serial number marked on the
case (not that of disks) and return it within 15 days of purchase to the
address indicated overleaf. Please note that if you fail to return the
product registration certificate with this 15 days period, the guarantee
will cover only the first year of usage.
----------------------------------------------------------------------------------------------KORTEX 5 years product guarantee registration
Name :
Date of purchase :
Surname :
Please
indicate
three
Company :
factors which influenced
Job Title :
your purchase :
Address :
¨
¨
¨
¨
¨
¨
Post Code :
City :
Tel :
Fax :
Serial N°:
Name address of reseller :
¨
¨
Product Name :
6
Product design
Company Reputation
Advice of your reseller
Price
Technical specification
The answer phone
feature
Modem feature
……………………..
WHY RETURN YOUR PRODUCT REGISTRATION CARD?
YOU WILL BENEFIT FROM A 5 YEARS GUARANTEE
YOU WILL RECEIVE INFORMATION ABOUT UPGRADES
By returning your product registration card, KORTEX will keep you informed
on the availability of new upgrades to your hardware and software :
prices, special upgrade offers, technical specifications
YOU WILL RECEIVE PRIORITY UPDATES
KORTEX will keep you informed of the latest news, products, promotions
and technical information.
HOW TO BENEFIT FROM THE SUPPORT HOT-LINE :
You can take advantage of the KORTEX support hot-line during the first 120 days following
the purchase of your modem. by sending a fax to +33 (0) 1 49 92 55 48, and our highly
trained support engineers will give you personal technical assistance, please note your
system configuration (modem type, machine, operating system, communications software,
type of phone line...) and notes your questions on the fax.
HOW TO RETURN A FAULTY PRODUCT :
When returning your faulty modem to the repair centre during the 5 years guarantee period,
it is essential that you include a copy of your original purchase invoice. You must also have
previously returned your product registration form within 15 days of the date of purchase of
your modem. We also ask you to include a description of the fault that you have encountered.
----------------------------------------------------------------------------------------------Affix
Stamp
KORTEX INTERNATIONAL
SERVICE REPARATION
139, 147 AVENUE PAUL-VAILLANT COUTURIER
93126 LA COURNEUVE CEDEX FRANCE
7
NOTICE
All the information contained in this user guide is subject to change without prior notice. The
manufacturer cannot be held responsible for resulting technical omissions or errors.
This manual contains information that is protected by copyright. The reproduction of this
manual either in part or in full is forbidden except with the express written permission of :
KORTEX INTERNATIONAL
139, 147 AVENUE PAUL VAILLANT COUTURIER
93126 LA COURNEUVE CEDEX
Tél. : +33 (0) 1 49 92 55 55 - Fax : +33 (0) 1 49 92 55 77
Registered Trade marks and copyright :
MS-DOS, Windows, Windows 95 :Microsoft Corporation, PC, XT, AT : IBM
CORP, Macintosh : Apple, PENTIUM : INTEL Corporation
8
User Safety Precautions
Declaration
The KORTEX 56000 conforms to the IEC 950 standard for electrical safety.
The unit does not contain a circuit breaker, the wall plug provides the only
mechanism to break the power. Furthermore, the mains electrical socket
must be in easy reach of the unit.
Connector schematic
TRT : PSTN voltage
TBTS : Very low voltage
9
CE Approval Marks
This product conforms with directives CEM 89/336/CEE for electromagnetic
interference and CEM 73/23/CEE for user safety.
Telephone Network Safety Approval
This product conforms to the standard EN 41003. It can be connected to
telephone networks.
Installation safety precautions
@
@
@
Avoid placing the KORTEX 56000 in a humid environment or near to a
heat source.
Please do not open the case of your KORTEX 56000, contact after
sales service for all repairs.
Where there is a high risk of storms, protect your KORTEX 56000
against electrical shock.
Cleaning
@
@
Before cleaning your KORTEX 56000, unplug the power and telephone
cables.
Do not use solvent based cleaning products.
Approval
This product may only be used legally in those countries for which it is
approved. Approvals obtained are shown on the label fixed to the
underside of the case.
10
Introduction
You have just purchased a KORTEX 56000,
which supports all major communication
functions operating either standalone or in
conjunction with a computer:
G High speed modem
G Fully-featured Telephone/Fax answering machine
G Hands-free telephone
G Caller ID Presentation
G Flash upgradeable firmware
The KORTEX 56000 was conceived as a modem for today that
is capable of evolving to meet your needs of tomorrow.
Both the KORTEX 56000 hardware and software can be
upgraded. It’s new DSP (Digital Signal Processor) architecture
enables you to upgrade the modem easily as your needs and
as modem technology develops.
One of the unique features of the KORTEX 56000 is its
upgrade socket which enables it to be upgraded to support
future technologies simply by inserting optional upgrade
modules.
11
The K.A.O.S. (KORTEX Advanced Operating System) in the
KORTEX 56000 can be flash upgraded to meet many upgrade
requirements simply by downloading a new version.
Numerous function keys and LED’s on the KORTEX 56000
enable you to easily access all major communication features.
The KORTEX 56000 supports Plug & Play. Used in conjunction
with your PC/Macintosh, it becomes an extremely powerful
communication tool :
G Internet (up to 56000 BPS)
G Fax
G On Line services
G Answer phone
G File transfer
G Telephony functions...
The KORTEX 56000 supports all major communication functions
operating standalone or in conjunction with a PC.
The KORTEX 56000 is fully compatible with Windows 3.1,
Windows 95 and Windows NT (modem drivers and
communications software for Windows 95 and NT 4.0 are
supplied) and Macintosh V 7.5 or later.
12
KORTEX 56000 features
KORTEX 56000 function keys
Using the keys on the KORTEX 56000, you can easily access the available
functions:
KEY
FUNCTION
Ans.
Enable the answer phone feature.
Replay voice messages.
PLAY
FAX
KORTEX
follow
me
Erase
Rec
Prints a fax (provided the computer is
switched on and necessary software is
loaded).
If the computer is switched off, this button
announces the number of faxes received.
Announces the telephone number, date and
time of calls (the announcement of the
telephone number requires that you have
subscribed to the ‘Caller ID’ service of your
telephone service provider).
Erase all stored voice messages.
c
PLAY
FAX
Erase
Rec
Erase
Rec
KORTEX
Erase all stored fax messages.
Follow
me
Erase details of calls received (number, date,
time).
13
KEY
FUNCTION
Hands-free call or answer.
Volume adjustment.
Ann. Mic
Erase
Rec.
Record your greeting message.
Ann.
Replay greeting message.
Replay voice messages, next/previous
message, stop message replay.
FAX
Activate call screening.
KORTEX
FAX
Rep.
Set the date and time.
KORTEX
.
FAX
KORTEX
(
PLAY
FAX
KORTEX
Ann.
Ann.
Ans.
Set the PIN code.
Announce the date and time held by the
KORTEX 56000.
Announce the currently installed firmware
version (date and time).
Note : Each key press is indicated by an LED (lit, unlit or flashing).
BUTTON AT THE BACK OF THE KORTEX 56000
ON
KORTEX 56000 ON/OFF Switch
14
Supplied software features
@
@
@
@
@
Start sleep mode to save energy.
Set/Adjust the PIN number.
Retrieve the configuration and system messages (verbal messages
enable you make use of the features of the KORTEX 56000.
Retrieve stored messages, faxes and telephone numbers (requires
‘Caller ID’ service) .
Print a received fax from the ‘Print’ menu or by pressing the KORTEX
function key(your computer must be switched on and the software
loaded) .
The LED indicators
Your modem has 7 LED indicators and 5 back light function keys which have
the following function:
LED / KEY
DTR
MEANING
FUNCTION
This LED is lit in yellow
when the KORTEX
56000 is in sleep mode.
It is lit in red when
Sleep mode and
power on indicator sleep mode is not
active. It is unlit when
the KORTEX 56000 is
switched off.
Lit when the KORTEX
56000 is in use by the
computer. Unlit when
the KORTEX
is in
Data Terminal Ready stand-alone mode, not
in use by the computer
(communication
software not loaded)
or in sleep mode.
15
LED / KEY
MEANING
RD
Receive Data
TD
Transmit Data
OH
On Hook
CD
Carrier Detect
RI
Ring Indicator
FAX
KORTEX
Faxes
Messages
PLAY
16
FUNCTION
Flashes
when
the
KORTEX 56000 receives
data or is in update
mode
(transfer
of
faxes/messages
etc
onto the computer).
Flashes
when
the
KORTEX
56000
transmits data.
Lit when the KORTEX
56000 is using the
phone line (receiving a
fax, message, handsfree phone call …).
Indicates that modem
to
modem
communication is in
progress.
Signals
that
the
KORTEX
56000
is
receiving a call.
Unlit when the KORTEX
56000 has not received
a fax. Flashes to
indicate that faxes have
been
received.
Lit
during announcement
of the number of faxes
stored.
Unlit when the KORTEX
56000 has not received
a
voice
message.
Flashes to indicate that
voice messages have
been
received.
Lit
during
message
retrieval.
LED / KEY
(
Ans.
Follow
Me
MEANING
FUNCTION
Lit when the KORTEX
Hands-Free and Call 56000 is in hands-free
screening
mode. Flashes when
call screening is active.
Lit when the answer
phone feature is active.
Answer phone
Flashes when 90% of
feature and Memorymemory is filled with
full warning
messages. Off when
the answer phone
feature is deactivated.
Unlit if the KORTEX
56000 has not received
any calls. Flashes to
Calls
indicate that calls have
been
received.
Lit
during replay of call
details.
17
Using your KORTEX 56000
The KORTEX 56000 is operated using the function
keys. A key press takes effect when you release the
key. A key or key combination must be pressed for
approximately half a second in order to register.
When the KORTEX 56000 is switched on, for a brief period the indicator
lights flash sequentially from left to right. When this flashing stops, the
KORTEX 56000 is ready for use. As a general rule, you should not use the
function keys whilst the sequential flashing is in progress.
Before using the KORTEX 56000, you must :
ý Record a greeting message
ý Set the date and time
ý Set the PIN number
Please read the following instructions to complete these operations.
Note : Memory capacity is limited (Standard capacity : 2 Mb). We
recommend that you delete your stored messages, faxes and numbers
regularly. The Rep. LED flashes to indicate when only 10% of memory
remains free.
ý If you wish to increase memory capacity, you can add a flash
memory upgrade module (see section «installation of a flash memory
upgrade module»).
Recording a greeting announcement
You are able to record a greeting announcement of up to 50 seconds in
length.
18
² In order to record a greeting announcement, you must press
simultaneously the following function keys:
Ann.
Erase
Rec.
Mic
² Release the function keys and speak clearly approximately 30cm from
the KORTEX 56000 microphone.
PLAY
ý The
function key is now lit to show you that the
greeting announcement recording is in progress.
² To stop recording, press the announce function key.
Ann.
ý The
PLAY
function key is no longer lit.
Replaying the greeting announcement
² To replay your greeting announcement, press the announce function
key.
Ann.
ý The announcement is replayed through the KORTEX 56000
loudspeaker.
19
PLAY
ý The
function key is now lit to show that the greeting
announcement is being played.
ý Replay stops automatically at the end of the announcement.
² If you would like to stop replay before the end of the greeting
announcement, press the announce key again.
ý The
PLAY
function key is non longer lit.
Set the KORTEX 56000 date and time
You can set the date and time either by using the KORTEX 56000 function
keys or by using the supplied communications software.
² To set the date and time push simultaneously the function keys :
FAX
KORTEX
Ans.
and
² You enter set-up mode.
ý Enter 10 digits to indicate the date and time. For example the 2
March 1998, 9.40am should be entered as 0203980940 (02 for the
2nd, 03 for March, 98 for 1998, 09 for 9 o’clock and 40 for forty
minutes) by using the function keys as shown below :
20
Note : For simplicity, note the numbers corresponding to the date and time
on a piece of paper before entering them. Each key press is confirmed
verbally when you release the key. For example, on pressing the 8 (Play)
function key you will hear “EIGHT” through the KORTEX 56000
loudspeaker.
² After entering the 10 digits, the date and time is announced verbally
for verification.
ý If the date and time are not correct, restart the process from the
beginning.
Check the KORTEX 56000 date and time
² To check the date and time press the following keys simultaneously :
Ann.
KORTEX
.
ý The date and time are announced verbally
Note : if you would like to set the date and time, see the previous section :
Setting the KORTEX 56000 date and time.
Activate the answer phone feature
Ans.
² To activate the answer phone feature, push the
key
21
function
ý The function key is now lit to indicate that the answer phone
feature is active.
Deactivate the answer phone feature
² To deactivate the answer phone feature without replaying the
Ans.
greeting announcement, push the
function key is now unlit).
function key, (the
If memory is full
Ans.
The answer phone function key
flashes to indicate that the
KORTEX 56000 memory is 90% or more full.
² To record new messages you must delete faxes, messages or
numbers.
ý When the memory is full, a pre-recorded greeting announcement
«Thank you for your call» is played to callers.
ý You can free up memory space either locally or by remote control.
If you have received voice messages
ý
Waiting voice messages are indicated by the flashing of the
PLAY
function key.
22
Replay voice messages
PLAY
² Press the
function key to replay voice messages, the
KORTEX 56000 indicates verbally the number of messages received.
The length of each message is limited to a maximum of 2 minutes.
ý At the beginning of the replay of each message the time is
announced. The date is announced only if it is different to the current
date.
ý At the end of replay of each message, the KORTEX 56000
proceeds to the following message
ý At the end of replay of the last message, the KORTEX 56000 stops
automatically.
Stopping the replay of voice messages
² You can stop the replay of voice messages at any time by pressing the
PLAY
function key.
Listen to the next or previous message
You can move from one message to the next during replay.
REW
² Press the
FF
function key to proceed to the next message or the
function key to return to the previous message.
23
If you have received calls
At any time you can find out if you have received calls. To ascertain the
telephone number of the caller, you must subscribe to your telephone
service provider’s «caller id» service. If you do not have this service, only
the date and time of each call can be established.
Follow
Me
²
function key flashes.
If you have received a call, the
Listen to the details of received calls
Follow
me
² Press the
function key to replay the number, date and
time of calls received. The KORTEX 56000 announces verbally the
number of calls received.
² The time is announced for each call. The date of the call is announced
only if it is different to the current date.
ý After announcing each call’s details, the KORTEX 56000 proceeds
to the next call.
ý After announcing the last call’s details, the KORTEX 56000 stops
automatically.
Stopping the replay of details of received calls
² At any time you can stop the replay of details of received calls by
Follow
me
pressing the
function key.
Listen to the next or previous call’s details
You can move from one call’s details to another during replay.
24
REW
FF
² Push the
function key to proceed to the next call or the
function key to return to the previous call.
If you have received faxes
FAX
KORTEX
The
function key flashes approximately once a
second if you have received a fax.
FAX
KORTEX
² Press the
function key. The KORTEX 56000 announces
verbally the number of faxes received.
ý If your computer is switched on and the communications software
is loaded the KORTEX 56000 will immediately print your fax.
Erasing messages
You can erase all voice messages, all call details or all faxes.
Erasing all voice messages
Erase
Rec
² To erase all voice messages, press the
simultaneously.
25
PLAY
Y
function keys
Erasing a voice message during replay
Erase
Rec.
² To erase a voice message during replay, press the
key.
function
ý The message being played is deleted, the KORTEX 56000
announces «message deleted» and plays the next message.
Erase all call details
Erase
Rec
Follow
me
² To erase all call details records, push the
function keys simultaneously.
Erase all faxes
FAX
Erase
Rec.
² To erase all faxes, push the
simultaneously.
KORTEX
function keys
Loudspeaker volume adjustment
² To adjust the loudspeaker volume on the KORTEX 56000 press the
«+» and «-»
function keys.
Note : You can adjust the volume level during replay of a message
(greeting announcement, system messages, call details …) or in handsfree mode.
26
Using the KORTEX 56000 in hands-free mode
The KORTEX 56000 enables you to answer a call without using a
telephone handset. In hands-free mode you can adjust the speaker
volume. If you wish to initiate a call in hands-free mode, you must dial the
number using a telephone handset before pressing the
keys.
(
function
Answering a call in hands-free mode
² To answer a call in hands-free mode, press the
Mic
and speak into the microphone
ý The
and the
(
OH
function key
(
.
function key is lit to indicate hands-free mode
LED is lit to indicate that a call is in progress.
² To hang up, press the ( function key again. The function key and
the OH LED are no longer lit.
Making a call in hands-free mode
² Lift your telephone handset.
² Dial the recipient’s telephone number using your handset, then press
Mic
the
(
function key and speak into the microphone
.
² Hang up your telephone handset.
ý The
and the
(
OH
function key is lit to indicate hands-free mode
is lit to indicate that a call is in progress.
27
² To hang up, press the ( key again. The function key and the
OH
LED are no longer lit.
Call screening
Call screening enables you to listen on the KORTEX 56000 loudspeaker.
You can listen to your caller’s telephone number, provided you subscribe to
your telephone service provider’s Caller ID service, or you can listen to a
caller leaving a message without them hearing you. You can interrupt call
screening by lifting the telephone handset (from any extension) or by
initiating hands-free mode.
Enabling call screening
² To enable call screening, press the
FAX
KORTEX
function keys simultaneously.
(
ý The
screening is active.
function key flashes to indicated that call
Example of call screening with the answer phone feature switched on.
ý You have switch on the answer phone feature and call screening
ý You receive a call
ý The caller’s telephone number is announced (if you have
subscribed to your telephone service provider’s «Caller ID» service).
The greeting announcement plays and recording begins. At any time
you can accept the call by pressing the
(
function key.
Example of call screening with the answer phone feature switched off.
28
ý You have enabled call screening and switched off the answer
phone feature.
ý The caller’s telephone number is announced (if you have
subscribed to your telephone service provider’s «Caller ID» service). At
any time you can accept the call by pressing the
(
function key.
² In both of these two examples, the call details are stored in memory.
Sleep mode
Sleep mode reduces electrical consumption and is only enabled by
changing the modem settings using the communications software provided.
Sleep mode ends automatically when a call is received or when a
communication application is started (on DTR). In sleep mode, the «Caller
ID» service is not active and the date and time of calls are not recorded.
Remote control
The Remote control feature will only operate after a four digit PIN code has
been set. You can set the PIN code using the communications software
provide or using the KORTEX 56000 function keys.
Note : Remote control is only possible using a touch tone telephone
handset.
Setting the PIN code using the function keys
² To set the PIN code, press the three function keys simultaneously
FAX
KORTEX
(
PLAY
.
ý You are in PIN entry mode.
29
ý Enter your four digit pin code using the function keys as shown
below:
N
Mic
KORTEX
Effacer
Enr.
Ann.
Rep.
MSG
Note : Each key press is confirmed verbally when you release the key. For
example, on pressing the 8 (Play) function key you will hear “EIGHT”
through the KORTEX 56000 loudspeaker.
² After entering the four digits, the PIN code is announced verbally for
verification.
ý If the PIN codes is not correct, restart the process from the
beginning.
Note : If you forget your PIN code, reset the code locally on the KORTEX
56000. It is not possible to reset the PIN code remotely.
Controlling the answer phone feature remotely
1. Dial your telephone number
2. Once the greeting announcement has started playing, press the # key
on your telephone
ý The KORTEX 56000 verbally asks you to : « Enter your code ».
3. Enter your 4 digit PIN code
ý The KORTEX 56000 announces the system information. Press the *
key on your telephone to access the voice menu which guides you
through the replay of messages. Press the buttons on your telephone
to choose an operation (see the table «Guide to Remote Operation
Keys» for the function of each telephone key)
ý At any time you can hang-up by pressing the … key on your
telephone or by replacing the receiver.
30
Activating the answer phone feature remotely
It is possible to activate the answer phone feature remotely if you have
forgotten to switch it on.
² To activate the answer phone feature remotely, dial your telephone
number and let it ring nine times.
ý The KORTEX 56000 will answer and play the greeting
announcement.
ý Hang-up during the greeting announcement. The KORTEX 56000 is
now set to answer calls.
Guide to Remote Operation Keys
Using your
telephone, dial :
‹
Œ
•
Ž
•
•
‘
’
“
”
*
#
Function
Listen to Follow me information.
During replay : erase the current message.
During the greeting announcement : record
a new greeting announcement.
Replay the greeting announcement / Stop
recording of the greeting announcement.
Switch off the answer phone feature.
Erase all voice messages.
Hang up during remote control.
Listen to Caller ID details.
Listen to the previous message.
Play messages.
Listen to the next message.
Access the voice menu «For more
information».
During
replay
of
the
greeting
announcement : enter remote control
mode.
31
Follow me (automatic call back)
Follow me function allows you to be automatically advertised when you
receive new messages on the KORTEX 56000. To use the Follow me
function you may set a call back phone number and the calls times periods.
Note : If the call back phone number dialled by KORTEX 56000 is Busy or
not responding it is redialled a second time.
Set the KORTEX 56000 call back phone number
You can set the call back phone number by using the KORTEX 56000
function keys.
² To set the call back phone number push simultaneously the function
Follow
and
keys :
(
. You enter set-up mode.
ý Enter the phone number (don’t forget the prefix if you are on a
PBX) using the function keys as shown on graphic page 30 (Each key
press is confirmed verbally when you release the key). For example
the 01 49 92 55 55 should be entered digit by digit as 0149925555
FAX
the end of the phone number is confirmed by pressing the
KORTEX
key.
Set the KORTEX 56000 calling days
By default, the follow me function is set to call you back at the entered call
back number 7/7 days. You can reduce the days range by using the
KORTEX 56000 function keys.
² To set the days range push simultaneously the function keys :
(
and
You enter set-up mode.
ý Delete a day or more by using the function keys as shown behind
(Each key press is confirmed verbally when you release the key). For
example to delete the Saturday and Sunday days press
then press
and
and confirm the end of deleting by pressing the
FAX
KORTEX
PLAY
key.
32
Monday
Follow
me
Tuesday
Mic
Wednesday Thursday
FAX
Rec
KORTEX
56000
Ans.
Ann.
Erase
REW
FF
PLAY
(
Sunday
Saturday
Friday
Set the KORTEX 56000 calling times
² To set the calling time range push simultaneously the function
keys :
(
and .
. You enter set-up mode.
ý Enter 4 digits to indicate one time call by using the function keys
as shown on graphic page 30. For example 12.30 am should be
entered as 1230 (12 for 12 o’clock and 30 for thirty minutes) The end
FAX
of the time is confirmed by pressing the
KORTEX
key.
ý Enter 8 digits to indicate two times call. For example 12.30am &
16.30 p.m. should be entered as 12301630 (12 for 12 o’clock and 30
for thirty minutes & 16 for 16 o’clock and 30 for thirty minutes. The
FAX
end of the times is confirmed by pressing the
KORTEX
key.
ý To instruct the KORTEX 56000 to call you immediately after a new
message has been received, enter the special number 9999. The
KORTEX 56000 understands this mean ‘imediately’.
Remote change of the call phone number
To change the call back phone number remotely, dial your telephone
number, follow the page 30 instructions (Controlling the answer phone
feature remotely) press the 0 key (use a touch tone telephone handset) to
change the call back phone number. This feature will be available on our
web site.
33
Enabling Follow me
Follow
Me
FAX
KORTEX
² To enable Follow me, press the
function keys
simultaneously. The action is confirmed verbally when you release the
key.
Recording a follow me announcement
We have recorded a follow me greetings message for you. If you want to
change this announcement, you are able to record a follow me
announcement of up to 50 seconds in length.
² In order to record a follow me announcement, you must press
simultaneously the following function keys:
Effacer
Enr.
(
² Release the function keys and speak clearly approximately 30cm from
the KORTEX 56000 microphone.
PLAY
function key is now lit to show you that the follow
ý The
me announcement recording is in progress.
² To stop recording, press the announce function key.
Ann.
ý The
PLAY
function key is no longer lit.
34
Replaying the follow me announcement
² To replay your follow me announcement, press the SPK and announce
function keys simultaneously.
Ann.
(
ý The announcement is replayed through the KORTEX 56000
loudspeaker.
PLAY
ý The
function key is now lit to show that the follow me
announcement is being played.
ý Replay stops automatically at the end of the announcement.
² If you would like to stop replay before the end of the follow me
announcement, press the announce key again.
ý The
PLAY
function key is non longer lit.
35
Quick Guide to KORTEX 56000 features
----------------------------------- Cut here --------------------------------KEYS
FUNCTION
Ans.
Switch the answer phone feature on or off.
Replay voice messages.
PLAY
Print a fax (when the computer is switched on and
the communications software is loaded). Announce
the time faxes were received and the number of the
sending fax machine (when the computer is switched
off).
Announce the telephone number of received calls (if
you have subscribed to the «Caller ID» service of your
telephone service provider). Announce the time or
date of calls.
FAX
KORTEX
Follow
me
Erase
Rec.
Delete all stored voice messages.
PLAY
FAX
Erase
Rec.
Erase
Rec.
KORTEX
Follow
me
Delete all stored faxes.
Delete details of received calls .
Call or answer in hands-free mode.
Volume adjustment.
Erase
Rec.
Ann.
Mic
Record the greeting announcement.
Replay voice messages, proceed to the next
message, return to the previous message, stop
message replay.
FAX
KORTEX
Start call screening (listen to incoming call numbers
and messages).
36
----------------------------------- Cut here --------------------------------Remote control (Using a touch tone telephone)
Dial :
‹
Œ
•
Ž
•
•
‘
’
“
”
*
#
Function
Listen to Follow me information.
During replay : erase the current
message. During the greeting
announcement : record a new
greeting announcement.
Replay
the
greeting
announcement / Stop recording
of the greeting announcement.
Switch off the answerphone
feature.
Erase all voice messages.
Hang up during remote control.
Listen to caller ID details.
Listen to the previous message.
Play messages.
Listen to the next message.
Access the voice menu «For more
information».
During replay of the greeting
announcement : enter remote
control mode.
37
Installing your KORTEX 56000 on a PC
Recommended configuration
Computer
Colour screen
Hard disk
Memory
Windows
PENTIUM
SVGA 800 x 600
1.2 Go
16 Mb
95 or later
Installation of your modem is straight-forward, and requires only five steps
:
1. Connecting the modem to your PC
2. Connecting the modem to mains power and to the telephone line.
3. Connecting optional peripherals
4. Installation of the modem driver (for Windows 95 or later)
5. Software installation.
This chapter shows you the procedure to follow to complete the first three
of these steps. The fourth step is detailed in the section entitled Installing
the modem driver (Windows 95, NT 4.0). To install the software, see the
software documentation.
Contents of the box (PC version)
Before beginning installation, check that you have all the necessary parts.
In addition it is recommended that you make a backup copy of the disks
containing the software.
38
Contents (PC version)
Standard
The KORTEX ADAPTIX modem
and its user guide.
Plus version
Communications software
Serial modem cable
Internet access & on-line
services software
12V AC Power supply
Telephone cable
Optional
Stereo headset with
integrated
microphone
Miniature
Microphone
16Mbit Memory
Expansion module
Stereo cable
Ø 3.5 mm
Step 1 : Connection to the PC
Finding a free PC serial port
SERIAL PORT
Before you begin, check that one of the serial ports on your computer is
free (COM1 or COM2). To do this, look for a socket at the back of your PC
as shown :
Figure 2 : Location of PC serial port connectors (DB 9 male)
39
Connection to the serial port
@
Connect the 9 pin male connector on the supplied serial cable to the
female serial port socket on your modem.
Figure 5 : DB 9 pin male- DB 9 pin female serial cable
@
@
@
Check that the cable is firmly connected.
Connect the other end of the cable to your PC serial port (COM1 or
COM2). If necessary use a 9 pin to 25 pin adapter(see figure 3).
Now go to step 2 : « Connecting the modem to the power and
telephone cables»
41
Installing the KORTEX 56000 on a
Macintosh®
Step 1’ : Connection to the Macintosh®
®
The installation of your KORTEX 56000 for Macintosh is straightforward
and requires four simple steps:
®
1. Connecting your modem to the Macintosh
2. Connecting your modem to the power supply and telephone line
3. Connection of optional peripherals (not supplied with the KORTEX
56000)
4. Software installation
This chapter show you the procedure to follow to complete the first three
of these steps. To install the software, see the software documentation.
Contents of the box (Macintosh® version)
Before beginning installation, check that you have all the necessary parts.
In addition it is recommended that you make a backup copy of the disks
containing the software.
42
Contents (Macintosh version)
STANDARD
KORTEX 56000 modem
and user guide
Macintosh
DB9 to Mini Din 8 serial
cable
12V AC
Power supply
Telephone cable
In addition
Communications
software
Internet access & Online Services software
OPTIONS
Stereo headset with
integrated microphone
16Mbit Memory Expansion
module
Locating the modem port
Before starting, you must locate a free Macintosh modem port. To do this,
look for a socket marked with a telephone symbol at the rear of your
Macintosh.
Figure 2’
Macintosh modem port
Macintosh® modem connectors
Before connecting your modem, check how each cable should be connected
as shown in figure 4’.
43
OH
DTR
RI
RD
CD
TD
KORTEX
Follow me
Ann.
FAX
Mic
Ans.
Erase
Rec.
KORTEX
(
ON
PLAY
AC IN
SERIAL PORT
SPK
Optional
micro et
Loudspea
ker
MIC
LINE
RJ11 Male
Female Jack
DB9/ Mini Din 8 Cable
Figure 4’ : KORTEX
56000 connectors (Macintosh® version)
Connecting to the Macintosh® modem port
@
Connect the serial cable supplied to the female serial port on your
modem and check that it is firmly pushed in.
@
Connect the other end of the cable to your Macintosh® modem port(a
female serial socket indicated by the telephone symbol).
Figure 5’ : DB 9 male - Mini din 8 male serial cable
44
Step 2 : Plugging the modem into the power supply and
phone line
Connection to the power supply
Plug the power adapter into the power supply and connect the power
cable jack to the female AC IN socket on your modem.
(12 V AC) Power supply adapter
Note : Do not use any other power supply adapter other than that
supplied with your modem.
Connection to the telephone line
@
Plug the telephone cable supplied into the LINE socket on your modem.
@
Plug the other end of the telephone cable into your telephone wall
socket.
@
If you have a telephone handset plug this into the socket on the rear
of the modem’s telephone plug as shown below.
45
Step 3 : Connecting optional peripherals
You can purchase the optional peripherals from your reseller.
Connecting the headset to your modem
@
The headset enables the user to use the hands-free feature without
disturbing others nearby. Connect the headset’s red plug to the MIC
socket and the black plug to the SPK socket of your KORTEX 56000.
These sockets are located at the rear of the modem.
Figure 6 : Connection of the optional headset
Connection to a sound card using the optional stereo cable (PC
only)
If your PC has a sound card, you can use the optional stereo cable:
Connect one end of the cable to the speaker outlet (SPK) at the back
of the modem;
@
Connect the other end to the LINE IN socket of your sound card.
Alternatively, you can plug in speakers in place of a sound card.
@
Installation of a Flash memory expansion module
To install a Flash memory expansion module :
Screw
2 white marks
on the
motherboard
² Disconnect the KORTEX 56000 power supply.
² Unscrew and open the memory expansion socket cover which is
located on the underside of the KORTEX 56000.
46
² Align the white patch on the Flash memory expansion module with the
two white marks on the KORTEX 56000 motherboard.
² Once aligned, firmly push the male connector on the Flash memory
White Patch
expansion module into the female connector on the motherboard.
Note : a second memory expansion module may also be inserted if
required.
² Close the memory expansion socket cover and replace the screw.
² Switch the modem back on.
² You can now use the additional memory to store even more faxes and
voice messages.
47
KORTEX 56000 modem driver installation
(Windows NT, 95, 98 or later)
You can install a modem driver which supports Windows 95 or NT
communications applications (Hyper Terminal, Dial Up Networking which is
used for connection to the Internet, Fax etc). To install the modem driver :
Double-click on the icon
Double-click on the icon
Double-click on the icon
Click on
Select the option Do not
detect...
Click on
. In Install a new modem,
select Disk supplied...
Insert the Windows 95 driver disk (the drivers are located on disk 1 of
the supplied communications software)
48
In Copy the files from : Indicate the floppy disk drive for example A:\.
Click on
In Models, select the modem
model that you have, for
example, KORTEX 56000
External.
Click on
Select the COM port ; if your
modem is connected to COM2,
select Communication port
(COM2)
Click on
then, click on
The installation of the Windows 95 modem driver is now complete, you can
now use Windows 95 communication software that requires this driver.
49
Solving common problems
Checking the firmware version number of your KORTEX
56000
Ann.
Ans.
You can identify the firmware version number by pressing the:
function keys simultaneously.
ý The KORTEX 56000 announces verbally the date and time of the
installed version of K.A.O.S. (the KORTEX ADVANCED OPERATING
SYSTEM).
Checking that your KORTEX 56000 is installed correctly
Checking the answer phone feature
Check that you have connected the power and telephone cables. To enable
Ans.
the answer phone function, don’t forget to press the
function key.
Testing your modem under Windows 3.1
1. Click on the
program group then click on
, a
window is displayed which allows you to choose a serial port.
2. Select the serial port to which the modem is connected, e.g. COM2.
3. Click on
, the Terminal window is displayed
4. Type AT then press Enter. The modem should respond OK. If the
modem does not respond, check that your modem is switched on and
that the correct serial port has been selected. See the section entitled
Problem Solving.
50
Testing your modem under Windows 95 or NT 4.0
After installing your modem under Windows 95 or NT 4.0, you can easily
check
that
your
modem
is
working.
To
do
this
:
1. Check that the modem is switched on.
2. Double-click the
3. Double-click the
icon then double click the
icon
icon, the following window is displayed:
4. Click on the Diagnostics tab and select the modem that you have just
installed
5. Click on
6. The following window is displayed if your modem has been installed
correctly. If the Response column is empty, check that your modem is
switched on and that the cables are connected correctly or change the
COM port.
51
Problem solving : Questions & Answers
Answer phone feature
² The KORTEX 56000 does not record the greeting announcement.
ý You are not speaking sufficiently close to the microphone. Record
the greeting announcement again this time speaking closer to the
microphone.
Mic
Erase
Rec.
Ann.
Mic
ý You have not held down the two function keys
for
a sufficient time. Press more firmly, the key press takes effect once you
release the keys.
² The KORTEX 56000 is no longer recording incoming messages.
ý Delete stored messages or faxes to release more memory.
² The KORTEX 56000 remote control feature does not work
ý The greeting announcement does not stop until you press the #
key. You cannot use a pulse dial telephone to remotely control the
answer phone function. If you are calling from a phone box or from a
digital phone, it may be necessary to press the * key to make the
keypad send audible tones.
² The KORTEX 56000 will not receive faxes.
ý Check that the remote fax transmits on a frequency of 1100 Hz.
ý If the remote fax does not use this frequency, use some terminal
emulation software to send the HAYES command AT*NC55Z to your
modem.
52
Modem feature
² After the first failed call to a telephone number, my modem will not
redial.
ý Use some terminal emulation software to send the HAYES
command AT%TCB to your modem.
² What should I do if one of the messages : "Blacklisted" or "Delay" is
displayed?
ý Use some terminal emulation software to send the HAYES
command AT%TCB to your modem.
² You hear a dial tone, but the modem does not dial.
ý Check that your telephone cable is plugged in correctly. Is your
modem plugged into an extension of a telephone switchboard(PABX)?
Although KORTEX modems are designed to work with most
switchboards, if possible, connect your modem to a direct telephone
line to see if this resolves the problem. Note that your modem will only
dial after detecting a standard 440Hz dial tone.
² You do not get a dial tone or the dial tone is not the one you normally
hear when you use a direct telephone line.
ý Some telephone systems use digital extensions. Your modem will
not work with this kind of telephone system. Use a direct line instead.
² Your modem dials, but without effect and you continue to hear the dial
tone.
ý This often happens if you try to dial when your communications
software is not configured correctly with regard to your telephone line.
Your phone line must use tone (DTMF) or pulse dialling. To check the
appropriate dialling mode, press a key on your telephone handset. If
you hear a single tone (musical note), your phone line works with tone
dialling; if you hear a series of clicks, your phone line works with pulse
dialling. Configure your software appropriately.
² When you dial, you see the message "Unable to open communications
port".
53
ý The communications port is not configured correctly or is in use by
another application. Check that the correct COM port is selected in your
communications software.
² You are using an extension of a telephone switchboard.
ý Check that in the "Dialling prefix" for your communications software
you have entered the number necessary to obtain an outside line,
followed by a comma (e.g. : "9," ).
54
KORTEX 56000 Technical Specification
TECHNICAL SPECIFICATION
HARDWARE
Modem control language
Detection & Installation
DSP Processor
Sleep mode
Expansion
Memory expansion
options
Flash Memory (code)
RAM
Flash Memory (data)
Serial connector
Loudspeaker
Microphone
Speaker output (SPK )
Microphone input
Backlit function keys
Modem indicator lights
(LEDS)
Function keys
Weight
Dimensions
Supported modem
modulation types
HAYES AT compatible command set
Plug & Play
LUCENT
The KORTEX ADAPTIX exits sleep mode
on detection of RI (Ring Indicator), DTR
(Data terminal Ready) or when the
KORTEX function key is pressed.
1 expansion bay with 2 sockets for
Flash memory expansion modules
Up to 32 M bits (2*16)
512 Kb
32 Kb
16 M bits
DB9 female
50 mm diameter
6 mm diameter
3.5 mm diameter stereo
3.5 mm diameter
5
7
11 + 1 (On/Off)
350 grams
140*145*65 mm
VOICE MODEM
V21, V23, V22, V22 bis, V32, V32 bis,
V34, K56 FLEX (Flash upgradeable),
VOICE VIEW
55
Supported fax
modulation types
Fax interface
Voice interface
TECHNICAL SPECIFICATION
V27ter, V29, V17
Configuration
DTMF tone detection
Voice encoding
Error correction
Data compression
Flow control
Diagnostics
Communications
Dialing
Upgrade*
Tr29 class 1, class 2
Class 8 IS-101 (AT+V), Hands-free
telephone
Stored factory default configuration
DTMF tone detection active during
message replay
G729 AB (6.8 kbps-5.44 kBps)
V42 (LAPM) MNP2 - 4
V42 BIS, MNP5
RTS/CTS, XON/XOFF
Auto test on power on, local analogue
loop, local and remote digital loop
Asynchronous
Tone dialling(DTMF)
Flash memory, upgrade software
available on the Internet :
http://www.kortex.com/
PCM 56K* encoding
A law and µ
Hands-free telephone
Fax-Switch
Caller ID presentation
SIMULTALK
Fax/Voice/Data
You may subscribe to the ‘Caller ID’
service of your telephone service
provider and your Caller Id has to be
compatible with the US Caller ID or
European caller ID system.
Off-hook detection of handsets on any
extension
TELEPHONE
Off-hook management
56
Commands and registers
The KORTEX 56000 is programmable by means of HAYES AT commands
and registers. For more detailed information on these commands, you can
download more detailed documentation from the Internet.
HAYES compatible AT commands:
Command
Function
/
Display firmware version
A/
Repeat last command
A
Answer mode
B
Select modulation type
B0
V22
B1
Bell 212 A
B2
V23
B3
V23
B15
V21
B16
Bell 103J
D
Dial mode, followed by (L P T , W V @ ! ; ^ S=n $)
E0
Echo off
E1
Echo on
H0
Hang up
I0
Display firmware version
I4
Display firmware version
L0-L1
Volume adjustment (low)
L2
Volume adjustment (medium)
L3
Volume adjustment (high)
M0
Disable loudspeaker
M1
Enable loudspeaker during connection
M2
Enable loudspeaker during communication
M3
Enable loudspeaker on answer
N0
Handshake using ATB or S37
N1
Handshake using ATB or S37 with reply
O0
Off hook
O1
Go on-line and reinitiate Handshake
O3
Renegotiate speed
P
Pulse dialling
57
Command
Q0
Q1
S
T
V0
V1
W0
W1
W2
X
Z
\G0
\K5
\N0
\N1
\N2
\N3
\N5
\N7
\N4
\Q0
\Q1
\Q3
\Tn (n=0 à 255)
\V0
\V1
&B0
&B1
&C0
&C1
&D0
&D1
&D2
&D3
&F0
&T0
Function
Send return codes
Do not send return codes
Access to S registers
Tone dialling
Numeric responses
Verbose responses
Connection return codes sent to DTE Protocol return
codes disabled
Connection return codes sent to DTE Protocol return
codes enabled
Connection return codes sent to DTE Protocol return
codes enabled
Level of return codes (see section on return codes)
Initialise
Returns OK for compatibility
Break management
Normal Mode
Direct Mode
Error correction mode
Auto Reliable mode
V42 mode
Disable flow control
as &K4
as &K3
Delay time
Deactivate connection speed return codes
Activate connection speed return codes
Disable V32 auto retrain
Enable V32 auto retrain
CD always on
CD indicates carrier
Ignore DTR
Drop of DTR forces Escape mode
Drop of DTR drops the call
Drop of DTR forces modem reset (equivalent to ATZ)
Select default profile 0
Stop loop test
58
Command
&T1
&T3
&K0
&K3
&K4
&Q0
&Q5
&Q6
&Q8
&Q9
&S0
&S1
&V0
&W0
&Y0
%E0
&Zn (n=0 à 3)
%E1
%C0
%C1
%TCB
%B
* NC 5
* NC 55
* NC 6
* NC 8
* NC 25
* NC 33
Function
Analogue loop test
Digital local loop test
Disable flow control
RTS/CTS flow control
XON/XOFF flow control
Asynchronous mode
as \N3
as \N0
MNP Error correction
V42 or MNP Error correction
DSR always on
DSR conforms to V25
Display current configuration
Store the current configuration
Select default profile 0 on power on
Enable auto-retrain
Store telephone number
Disable auto-retrain
Disable compression
MNP5 and V42 bis Compression
Reset blacklisted numbers table
Display ‘Delay’ and blacklisted numbers
France mode
Europe mode
Germany mode
Italy mode
US mode
Greece mode
59
S Registers
Syntax : AT<S register>=<Value>
Example : "ATS0=0 " to switch auto-answer off
S REGISTERS
Register
S0
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
S30
S36
Function
Number of rings on answer
Ring counter
Escape
Carriage Return
Line Feed
Back Space
Wait for dial tone
Wait for carrier detect on connection
Pause length
Carrier duration time
Carrier lost duration time
Length of DTMF number tone
Guard time for the escape sequence
Inactivity hang-up timeout
Handshake negotiation
60
&F0
Factory
Profile
3
0
43
13
10
8
8
60
2
6
14
0
50
0
7
S REGISTERS
Register
S37
S48
S89
S90
S91
Function
Maximum modulation selection
Reserved
1200/75 bits/s
300 bits/s
Reserved
1200 bits/s
2400 bits/s
4800 bits/s
7200 bits/s
9600 bits/s
12000 bits/s
14400 bits/s
16800 bits/s
19200 bits/s
21600 bits/s
24000 bits/s
26400 bits/s
28800 bits/s
31200 bits/s
33600 bits/s
LAPM Protocol
Sleep counter
Telephone handset status (off or on hook)
Transmission sensitivity
61
&F0
Factory
Profile
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
7
0
0
10
Response codes
Numerical value
0
1
2
3
4
5
6
7
8
10
11
12
13
14
24
25
86
40
55
56
57
58
88
89
90
60
59
28
18
87
Literal value
OK
CONNECT
RING
NO CARRIER
ERROR
CONNECT 1200
NO DIAL TONE
BUSY
NO ANSWER
CONNECT 2400
CONNECT 4800
CONNECT 9600
CONNECT 14400
CONNECT 19200
CONNECT 7200
CONNECT 12000
CONNECT 16800
CONNECT 300
CONNECT 21600
CONNECT 24000
CONNECT 26400
CONNECT 28800
DELAYED
BLACKLISTED
BLACKLIST FULL
CONNECT 33600
CONNECT 31200
CONNECT 38400
CONNECT 57600
CONNECT 115200
62
Value of ATX
X0-X5
X1
and X7 and
X6
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
Numerical value
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
Literal value
CONNECT 32000
CONNECT 34000
CONNECT 36000
CONNECT 38000
CONNECT 40000
CONNECT 42000
CONNECT 44000
CONNECT 46000
CONNECT 48000
CONNECT 50000
CONNECT 52000
CONNECT 54000
CONNECT 56000
CONNECT 58000
CONNECT 60000
63
Value of ATX
X0-X5
X1
and X7 and
X6
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
Internet Server*
KORTEX on the Internet
Using the KORTEX web site you can post technical questions, obtain the
latest information on a product and download software and Flash
firmware updates.
²
KORTEX Web site: http://www.kortex.com/
64
Before contacting technical support
If you have a technical problem with your modem, please complete the
form below as fully as possible prior to contacting technical support.
Hardware
Notes
Required Information
Date of purchase
Product reference no.
Indicated on the modem example :
BO000930
Firmware version
Send the HAYES command : AT/ in
Terminal mode, the response is of
the form: KORTEX ADAPTIX 56K
Europe 110 780 00 V1.00 BOX
Format
PC Card, External, …
Line type
Analogue, direct line, PBX, ISDN,
GSM
Prefix
Yes/No
Type of computer
IBM Compatible PC, Mini-Computer,
Power PC (RISC)...
Software
Environment
Windows 3.X, Windows 95, DOS,
Windows NT 3.51, NT 4.0...
Software version
See Help, About...
Winphone
Version 2.0
FotoMac
Version 1.9
Describe the problem you
have encountered as
accurately as possible and
note any error message.
65
Response
MODEM USER GUIDE
TECHNICAL SUPPORT :
TEL : 33 (0) 1 49 92 55 50
FAX : 33 (0) 1 49 92 55 48
E :MAIL ADRESS : [email protected]
SALES :
FAX : 33 (0) 1 49 92 55 77
E :MAIL ADRESS : [email protected]
WEB :
http://www.kortex.com/
ADRESS :
139, 147 Avenue Paul Vaillant Couturier
93126 LA COURNEUVE CEDEX France
Tél. : 33 (0) 1 49 92 55 55 - Fax : 33 (0) 1 49 92 55 77
MN 120 360
66
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