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USER GUIDE
PC & MACINTOSH
®
1.4 Version
FOLLOW ME :
Calls you automatically when you receive faxes or voices messages
A POWERFUL
VOICE MODEM
56 K BPS (K56 FLEX) capability
Ideal for high speed Internet access
ANSWERING MACHINE
A fully featured telephone-fax answering machine
HANDS-FREE SPEAKERPHONE
Full Duplex Speakerphone
No computer required
Print received faxes simply by pressing the
KORTEX button
Modem
Indicators
Sleep Mode indicator
Integrated
Speaker
Delete
Messages
Record
Annoncement
Enable
Answering Machine
Answering Machine
Indicator
Forward
Enable
Follow me
Play
Messages
Follow Me
Number of ID
Indicator Messages
Indicator
KORTEX
Key
Microphone Rewind
Speaker Phone
Speaker On/Off
Volume
Level
Fax
Printing
Speaker On
Indicator Telephone-Fax Answering Machine function
Modem Function
Telephone Function
Location and purpose of the KORTEX 56000 function keys
2
Contents
C ONTENTS .................................................................................................... 3
PRODUCT REGISTRATION AND GUARANTEE............................................. 6
USER SAFETY PRECAUTIONS ................................................................. 9
D ECLARATION ................................................................................................ 9
C ONNECTOR SCHEMATIC .................................................................................. 9
CE A PPROVAL M ARKS .................................................................................. 10
T ELEPHONE N ETWORK S AFETY A PPROVAL ........................................................ 10
I NSTALLATION SAFETY PRECAUTIONS ................................................................. 10
C LEANING ................................................................................................... 10
A PPROVAL .................................................................................................. 10
INTRODUCTION .................................................................................. 11
KORTEX 56000 FEATURES .................................................................. 13
KORTEX 56000 FUNCTION KEYS .................................................................. 13
S UPPLIED SOFTWARE FEATURES ....................................................................... 15
T HE LED INDICATORS .................................................................................... 15
USING YOUR KORTEX 56000.............................................................. 18
R ECORDING A GREETING ANNOUNCEMENT ........................................................ 18
R EPLAYING THE GREETING ANNOUNCEMENT ...................................................... 19
S ET THE KORTEX 56000 DATE AND TIME ....................................................... 20
C HECK THE KORTEX 56000 DATE AND TIME ................................................... 21
A CTIVATE THE ANSWER PHONE FEATURE ............................................................ 21
D EACTIVATE THE ANSWER PHONE FEATURE ........................................................ 22
I F MEMORY IS FULL ....................................................................................... 22
I F YOU HAVE RECEIVED VOICE MESSAGES ........................................................... 22
R EPLAY VOICE MESSAGES .............................................................................. 23
Stopping the replay of voice messages.............................................. 23
Listen to the next or previous message .............................................. 23
I F YOU HAVE RECEIVED CALLS ........................................................................... 24
L ISTEN TO THE DETAILS OF RECEIVED CALLS ........................................................ 24
Stopping the replay of details of received calls.................................. 24
Listen to the next or previous call’s details ......................................... 24
I F YOU HAVE RECEIVED FAXES .......................................................................... 25
E RASING MESSAGES ..................................................................................... 25
3
Erasing all voice messages ................................................................. 25
Erasing a voice message during replay .............................................. 26
Erase all call details............................................................................. 26
Erase all faxes..................................................................................... 26
L OUDSPEAKER VOLUME ADJUSTMENT ............................................................... 26
U SING THE KORTEX 56000 IN HANDS FREE MODE ........................................... 27
Answering a call in hands-free mode ................................................. 27
Making a call in hands-free mode ...................................................... 27
C ALL SCREENING .......................................................................................... 28
Enabling call screening ........................................................................ 28
S LEEP MODE ............................................................................................... 29
R EMOTE CONTROL ....................................................................................... 29
Setting the PIN code using the function keys...................................... 29
Controlling the answer phone feature remotely................................. 30
Activating the answer phone feature remotely .................................. 31
Guide to Remote Operation Keys ...................................................... 31
F OLLOW ME ( AUTOMATIC CALL BACK ) .............................................................. 32
Set the KORTEX 56000 call back phone number................................ 32
Set the KORTEX 56000 calling days ................................................... 32
Set the KORTEX 56000 calling times .................................................. 33
Remote change of the call phone number.......................................... 33
Enabling Follow me ............................................................................. 34
Recording a follow me announcement................................................ 34
Replaying the follow me announcement............................................. 35
INSTALLING YOUR KORTEX 56000 ON A PC ........................................ 38
R ECOMMENDED CONFIGURATION .................................................................... 38
C ONTENTS OF THE BOX (PC VERSION )............................................................. 38
S TEP 1 : C ONNECTION TO THE PC................................................................... 39
Finding a free PC serial port................................................................ 39
KORTEX 56000 CONNECTORS ..................................................................... 40
C ONNECTION TO THE SERIAL PORT ................................................................... 41
INSTALLING THE KORTEX 56000 ON A MACINTOSH ® ........................... 42
S TEP 1’ : C ONNECTION TO THE M ACINTOSH
®
C ONTENTS OF THE BOX (M ACINTOSH
®
................................................... 42
VERSION )............................................... 42
L OCATING THE MODEM PORT ......................................................................... 43
M ACINTOSH
®
MODEM CONNECTORS
C ONNECTING TO THE M ACINTOSH
................................................................ 43
®
MODEM PORT .............................................. 44
S TEP 2 : P LUGGING THE MODEM INTO THE POWER SUPPLY AND PHONE LINE .......... 45
4
Connection to the power supply ......................................................... 45
Connection to the telephone line......................................................... 45
S TEP 3 : C ONNECTING OPTIONAL PERIPHERALS .................................................. 46
Connecting the headset to your modem............................................. 46
Connection to a sound card using the optional stereo cable (PC only)
............................................................................................................ 46
Installation of a Flash memory expansion module.............................. 46
KORTEX 56000 MODEM DRIVER INSTALLATION (WINDOWS NT, 95, 98
OR LATER).......................................................................................... 48
SOLVING COMMON PROBLEMS ......................................................... 50
C HECKING THE FIRMWARE VERSION NUMBER OF YOUR KORTEX 56000................ 50
C HECKING THAT YOUR KORTEX 56000 IS INSTALLED CORRECTLY ........................ 50
Checking the answer phone feature................................................... 50
Testing your modem under Windows 3.1........................................... 50
Testing your modem under Windows 95 or NT 4.0 ............................ 51
PROBLEM SOLVING : QUESTIONS & ANSWERS ................................... 52
A NSWER PHONE FEATURE .............................................................................. 52
M ODEM FEATURE ......................................................................................... 53
KORTEX 56000 TECHNICAL SPECIFICATION......................................... 55
M ODEM CONTROL LANGUAGE ........................................................................ 55
VOICE MODEM........................................................................................ 55
TELEPHONE ............................................................................................. 56
COMMANDS AND REGISTERS.............................................................. 57
S REGISTERS ..................................................................................... 60
RESPONSE CODES .............................................................................. 62
INTERNET SERVER* ............................................................................. 64
KORTEX ON THE I NTERNET ........................................................................... 64
BEFORE CONTACTING TECHNICAL SUPPORT ........................................ 65
5
PRODUCT REGISTRATION AND GUARANTEE
Guarantee :
1. Description :
This guarantee gives you the right to a free replacement of any parts which are faulty due to a manufacturing defect.
2. Exclusions : a) All accidental damage cause by improper or incorrect usage.
b) All damage caused by using the product with a non-standard telephone system or PABX.
c) All damage cause by exceeding the recommended voltage, product abuse, customer negligence, defective electrical supply, failure to follow the installation or usage instructions or opening of the product casing by the customer or a third party.
d) This guarantee also excludes any damage resulting from major force due to a third party.
3. Payment of damages :
The guarantee does not give any right to payment of damages for losses caused by the unavailability of the product.
4. Other Terms and Conditions : a) No distributor or reseller has the right to change the terms of this guarantee.
b) This guarantee does not effect your consumer rights.
c) To take advantage of the guarantee you must return the product registration form below within 15 days of the date of purchase of your modem.
d) The modem serial number must not have been modified or removed.
To benefit from this guarantee, you must complete the product registration form, which must include the serial number marked on the case (not that of disks) and return it within 15 days of purchase to the
address indicated overleaf. Please note that if you fail to return the product registration certificate with this 15 days period, the guarantee will cover only the first year of usage.
-----------------------------------------------------------------------------------------------
KORTEX 5 years product guarantee registration
Name :
Surname :
Date of purchase :
Company :
Job Title :
Address :
Please indicate three factors which influenced your purchase :
City :
Tel :
Serial N°:
Post Code :
Fax :
Name address of reseller :
¨ Product design
¨ Company Reputation
¨ Advice of your reseller
¨ Price
¨ Technical specification
¨ The answer phone feature
¨ Modem feature
¨ ……………………..
Product Name :
6
WHY RETURN YOUR PRODUCT REGISTRATION CARD?
YOU WILL BENEFIT FROM A 5 YEARS GUARANTEE
YOU WILL RECEIVE INFORMATION ABOUT UPGRADES
By returning your product registration card, KORTEX will keep you informed on the availability of new upgrades to your hardware and software : prices, special upgrade offers, technical specifications
YOU WILL RECEIVE PRIORITY UPDATES
KORTEX will keep you informed of the latest news, products, promotions and technical information.
HOW TO BENEFIT FROM THE SUPPORT HOT-LINE :
You can take advantage of the KORTEX support hot-line during the first 120 days following the purchase of your modem. by sending a fax to +33 (0) 1 49 92 55 48, and our highly trained support engineers will give you personal technical assistance, please note your system configuration (modem type, machine, operating system, communications software, type of phone line...) and notes your questions on the fax.
HOW TO RETURN A FAULTY PRODUCT :
When returning your faulty modem to the repair centre during the 5 years guarantee period, it is essential that you include a copy of your original purchase invoice. You must also have previously returned your product registration form within 15 days of the date of purchase of your modem. We also ask you to include a description of the fault that you have encountered.
-----------------------------------------------------------------------------------------------
Affix
Stamp
KORTEX INTERNATIONAL
SERVICE REPARATION
139, 147 AVENUE PAUL-VAILLANT COUTURIER
93126 LA COURNEUVE CEDEX FRANCE
7
NOTICE
All the information contained in this user guide is subject to change without prior notice. The manufacturer cannot be held responsible for resulting technical omissions or errors.
This manual contains information that is protected by copyright. The reproduction of this manual either in part or in full is forbidden except with the express written permission of :
KORTEX INTERNATIONAL
139, 147 AVENUE PAUL VAILLANT COUTURIER
93126 LA COURNEUVE CEDEX
Tél. : +33 (0) 1 49 92 55 55 - Fax : +33 (0) 1 49 92 55 77
Registered Trade marks and copyright :
MS-DOS, Windows, Windows 95 :Microsoft Corporation, PC, XT, AT : IBM
CORP, Macintosh : Apple, PENTIUM : INTEL Corporation
8
User Safety Precautions
Declaration
The KORTEX 56000 conforms to the IEC 950 standard for electrical safety.
The unit does not contain a circuit breaker, the wall plug provides the only mechanism to break the power. Furthermore, the mains electrical socket must be in easy reach of the unit.
Connector schematic
TRT : PSTN voltage
TBTS : Very low voltage
9
CE Approval Marks
This product conforms with directives CEM 89/336/CEE for electromagnetic interference and CEM 73/23/CEE for user safety.
Telephone Network Safety Approval
This product conforms to the standard EN 41003. It can be connected to telephone networks.
Installation safety precautions
@ Avoid placing the KORTEX 56000 in a humid environment or near to a heat source.
@ Please do not open the case of your KORTEX 56000, contact after sales service for all repairs.
@ Where there is a high risk of storms, protect your KORTEX 56000 against electrical shock.
Cleaning
@ Before cleaning your KORTEX 56000, unplug the power and telephone cables.
@ Do not use solvent based cleaning products.
Approval
This product may only be used legally in those countries for which it is approved. Approvals obtained are shown on the label fixed to the underside of the case.
10
Introduction
You have just purchased a KORTEX 56000, which supports all major communication functions operating either standalone or in conjunction with a computer:
G High speed modem
G Fully-featured Telephone/Fax answering machine
G Hands-free telephone
G Caller ID Presentation
G Flash upgradeable firmware
The KORTEX 56000 was conceived as a modem for today that is capable of evolving to meet your needs of tomorrow.
Both the KORTEX 56000 hardware and software can be upgraded. It’s new DSP (Digital Signal Processor) architecture enables you to upgrade the modem easily as your needs and as modem technology develops.
One of the unique features of the KORTEX 56000 is its upgrade socket which enables it to be upgraded to support future technologies simply by inserting optional upgrade modules.
11
The K.A.O.S. (KORTEX Advanced Operating System) in the
KORTEX 56000 can be flash upgraded to meet many upgrade requirements simply by downloading a new version.
Numerous function keys and LED’s on the KORTEX 56000 enable you to easily access all major communication features.
The KORTEX 56000 supports Plug & Play. Used in conjunction with your PC/Macintosh, it becomes an extremely powerful communication tool :
G Internet (up to 56000 BPS)
G Fax
G On Line services
G Answer phone
G File transfer
G Telephony functions...
The KORTEX 56000 supports all major communication functions operating standalone or in conjunction with a PC.
The KORTEX 56000 is fully compatible with Windows 3.1,
Windows 95 and Windows NT (modem drivers and communications software for Windows 95 and NT 4.0 are supplied) and Macintosh V 7.5 or later.
12
KORTEX 56000 features
KORTEX 56000 function keys
Using the keys on the KORTEX 56000, you can easily access the available functions:
KEY
Ans.
FUNCTION
Enable the answer phone feature.
follow me
Erase
Rec c
Erase
Rec
PLAY
FAX
KORTEX
Replay voice messages.
Prints a fax (provided the computer is switched on and necessary software is loaded).
If the computer is switched off, this button announces the number of faxes received.
Announces the telephone number, date and time of calls (the announcement of the telephone number requires that you have subscribed to the ‘Caller ID’ service of your telephone service provider).
Erase all stored voice messages.
PLAY
FAX
KORTEX Erase all stored fax messages.
Erase
Rec
Follow
me
Erase details of calls received (number, date, time).
13
KEY FUNCTION
Hands-free call or answer.
Volume adjustment.
Erase
Rec.
Ann. Mic
Record your greeting message.
Ann.
Replay greeting message.
Replay voice messages, next/previous message, stop message replay.
FAX
KORTEX
Activate call screening.
(
Rep.
FAX
KORTEX
.
FAX
KORTEX
PLAY
Set the date and time.
Set the PIN code.
Ann.
FAX
KORTEX
Announce the date and time held by the
KORTEX 56000.
Ann.
Ans.
Announce the currently installed firmware version (date and time).
Note : Each key press is indicated by an LED (lit, unlit or flashing).
BUTTON AT THE BACK OF THE KORTEX 56000
ON
KORTEX 56000 ON/OFF Switch
14
Supplied software features
@ Start sleep mode to save energy.
@ Set/Adjust the PIN number.
@ Retrieve the configuration and system messages (verbal messages enable you make use of the features of the KORTEX 56000.
@ Retrieve stored messages, faxes and telephone numbers (requires
‘Caller ID’ service) .
@ Print a received fax from the ‘Print’ menu or by pressing the KORTEX function key(your computer must be switched on and the software loaded) .
The LED indicators
Your modem has 7 LED indicators and 5 back light function keys which have the following function:
LED / KEY
DTR
MEANING
Sleep mode and power on indicator
Data Terminal Ready
FUNCTION
This LED is lit in yellow when the KORTEX
56000 is in sleep mode.
It is lit in red when sleep mode is not active. It is unlit when the KORTEX 56000 is switched off.
Lit when the KORTEX
56000 is in use by the computer. Unlit when the KORTEX is in stand-alone mode, not in use by the computer
(communication software not loaded) or in sleep mode.
15
LED / KEY
RD
TD
OH
CD
RI
FAX
KORTEX
PLAY
MEANING
Receive Data
Transmit Data
On Hook
Carrier Detect
Ring Indicator
Faxes
Messages
FUNCTION
Flashes when the
KORTEX 56000 receives data or is in update mode (transfer of faxes/messages etc onto the computer).
Flashes when the
KORTEX 56000 transmits data.
Lit when the KORTEX
56000 is using the phone line (receiving a fax, message, handsfree phone call …).
Indicates that modem to modem communication is in progress.
Signals that the
KORTEX 56000 is receiving a call.
Unlit when the KORTEX
56000 has not received a fax. Flashes to indicate that faxes have been received. Lit during announcement of the number of faxes stored.
Unlit when the KORTEX
56000 has not received a voice message.
Flashes to indicate that voice messages have been received. Lit during message retrieval.
16
LED / KEY
(
Follow
Me
Ans.
MEANING
Hands-Free and Call screening
Answer phone feature and Memoryfull warning
Calls
FUNCTION
Lit when the KORTEX
56000 is in hands-free mode. Flashes when call screening is active.
Lit when the answer phone feature is active.
Flashes when 90% of memory is filled with messages. Off when the answer phone feature is deactivated.
Unlit if the KORTEX
56000 has not received any calls. Flashes to indicate that calls have been received. Lit during replay of call details.
17
Using your KORTEX 56000
The KORTEX 56000 is operated using the function keys. A key press takes effect when you release the key. A key or key combination must be pressed for approximately half a second in order to register.
When the KORTEX 56000 is switched on, for a brief period the indicator lights flash sequentially from left to right. When this flashing stops, the
KORTEX 56000 is ready for use. As a general rule, you should not use the function keys whilst the sequential flashing is in progress.
Before using the KORTEX 56000, you must :
ý Record a greeting message
ý Set the date and time
ý Set the PIN number
Please read the following instructions to complete these operations.
Note : Memory capacity is limited (Standard capacity : 2 Mb). We recommend that you delete your stored messages, faxes and numbers regularly. The Rep. LED flashes to indicate when only 10% of memory remains free.
ý If you wish to increase memory capacity, you can add a flash memory upgrade module (see section «installation of a flash memory upgrade module»).
Recording a greeting announcement
You are able to record a greeting announcement of up to 50 seconds in length.
18
² In order to record a greeting announcement, you must press
simultaneously the following function keys:
Erase
Rec.
Ann. Mic
² Release the function keys and speak clearly approximately 30cm from the KORTEX 56000 microphone.
ý The PLAY function key is now lit to show you that the greeting announcement recording is in progress.
² To stop recording, press the announce function key.
Ann.
ý The PLAY function key is no longer lit.
Replaying the greeting announcement
² To replay your greeting announcement, press the announce function key.
Ann.
ý The announcement is replayed through the KORTEX 56000 loudspeaker.
19
ý The PLAY function key is now lit to show that the greeting announcement is being played.
ý Replay stops automatically at the end of the announcement.
² If you would like to stop replay before the end of the greeting announcement, press the announce key again.
ý The
PLAY function key is non longer lit.
Set the KORTEX 56000 date and time
You can set the date and time either by using the KORTEX 56000 function keys or by using the supplied communications software.
² To set the date and time push simultaneously the function keys :
Ans.
FAX
KORTEX and
² You enter set-up mode.
ý Enter 10 digits to indicate the date and time. For example the 2
March 1998, 9.40am should be entered as 0203980940 (02 for the
2nd, 03 for March, 98 for 1998, 09 for 9 o’clock and 40 for forty minutes) by using the function keys as shown below :
20
Note : For simplicity, note the numbers corresponding to the date and time on a piece of paper before entering them. Each key press is confirmed verbally when you release the key. For example, on pressing the 8 (Play) function key you will hear “EIGHT” through the KORTEX 56000 loudspeaker.
² After entering the 10 digits, the date and time is announced verbally for verification.
ý If the date and time are not correct, restart the process from the beginning.
Check the KORTEX 56000 date and time
² To check the date and time press the following keys simultaneously :
Ann.
KORTEX
.
ý The date and time are announced verbally
Note : if you would like to set the date and time, see the previous section :
Setting the KORTEX 56000 date and time.
Activate the answer phone feature
Ans.
² To activate the answer phone feature, push the key
function
21
ý The function key is now lit to indicate that the answer phone feature is active.
Deactivate the answer phone feature
² To deactivate the answer phone feature without replaying the
Ans.
greeting announcement, push the function key is now unlit).
function key, (the
If memory is full
Ans.
The answer phone function key flashes to indicate that the
KORTEX 56000 memory is 90% or more full.
² To record new messages you must delete faxes, messages or numbers.
ý When the memory is full, a pre-recorded greeting announcement
«Thank you for your call» is played to callers.
ý You can free up memory space either locally or by remote control.
If you have received voice messages
ý Waiting voice messages are indicated by the flashing of the
PLAY function key.
22
Replay voice messages
² Press the
PLAY function key to replay voice messages, the
KORTEX 56000 indicates verbally the number of messages received.
The length of each message is limited to a maximum of 2 minutes.
ý At the beginning of the replay of each message the time is announced. The date is announced only if it is different to the current date.
ý At the end of replay of each message, the KORTEX 56000 proceeds to the following message
ý At the end of replay of the last message, the KORTEX 56000 automatically.
stops
Stopping the replay of voice messages
² You can stop the replay of voice messages at any time by pressing the
PLAY function key.
Listen to the next or previous message
You can move from one message to the next during replay.
REW FF
² Press the function key to proceed to the next message or the function key to return to the previous message.
23
If you have received calls
At any time you can find out if you have received calls. To ascertain the telephone number of the caller, you must subscribe to your telephone service provider’s «caller id» service. If you do not have this service, only the date and time of each call can be established.
Follow
Me
² If you have received a call, the function key flashes.
Listen to the details of received calls
Follow me
² Press the function key to replay the number, date and time of calls received. The KORTEX 56000 announces verbally the number of calls received.
² The time is announced for each call. The date of the call is announced only if it is different to the current date.
ý After announcing each call’s details, the KORTEX 56000 to the next call.
proceeds
ý After announcing the last call’s details, the KORTEX 56000 automatically.
stops
Stopping the replay of details of received calls
² At any time you can stop the replay of details of received calls by
Follow me pressing the function key.
Listen to the next or previous call’s details
You can move from one call’s details to another during replay.
24
REW FF
² Push the function key to proceed to the next call or the function key to return to the previous call.
If you have received faxes
FAX
KORTEX
The function key flashes approximately once a second if you have received a fax.
FAX
KORTEX
² Press the function key. The KORTEX 56000 announces verbally the number of faxes received.
ý If your computer is switched on and the communications software is loaded the KORTEX 56000 will immediately print your fax.
Erasing messages
You can erase all voice messages, all call details or all faxes.
² To erase all voice messages, press the simultaneously.
Erasing all voice messages
Erase
Rec
PLAY
Y
function keys
25
Erasing a voice message during replay
Erase
Rec.
² To erase a voice message during replay, press the key.
function
ý The message being played is deleted, the KORTEX 56000 announces «message deleted» and plays the next message.
² To erase all call details records, push the function keys simultaneously.
Erase all call details
Erase
Rec
Follow me
Erase all faxes
Erase
Rec.
FAX
KORTEX
² To erase all faxes, push the simultaneously.
function keys
Loudspeaker volume adjustment
² To adjust the loudspeaker volume on the KORTEX 56000 press the
«+» and «-» function keys.
Note : You can adjust the volume level during replay of a message
(greeting announcement, system messages, call details …) or in handsfree mode.
26
Using the KORTEX 56000 in hands-free mode
The KORTEX 56000 enables you to answer a call without using a telephone handset. In hands-free mode you can adjust the speaker volume. If you wish to initiate a call in hands-free mode, you must dial the number using a telephone handset before pressing the
( function keys.
Answering a call in hands-free mode
² To answer a call in hands-free mode, press the
( function key
Mic and speak into the microphone .
ý The
( function key is lit to indicate hands-free mode and the OH LED is lit to indicate that a call is in progress.
² To hang up, press the ( function key again. The function key and the OH LED are no longer lit.
Making a call in hands-free mode
² Lift your telephone handset.
² Dial the recipient’s telephone number using your handset, then press
Mic the ( function key and speak into the microphone
² Hang up your telephone handset.
.
ý The ( function key is lit to indicate hands-free mode and the OH is lit to indicate that a call is in progress.
27
² To hang up, press the
( key again. The function key and the
OH LED are no longer lit.
Call screening
Call screening enables you to listen on the KORTEX 56000 loudspeaker.
You can listen to your caller’s telephone number, provided you subscribe to your telephone service provider’s Caller ID service, or you can listen to a caller leaving a message without them hearing you. You can interrupt call screening by lifting the telephone handset (from any extension) or by initiating hands-free mode.
Enabling call screening
² To enable call screening, press the
FAX
KORTEX function keys simultaneously.
ý The screening is active.
( function key flashes to indicated that call
Example of call screening with the answer phone feature switched on.
ý You have switch on the answer phone feature and call screening
ý You receive a call
ý The caller’s telephone number is announced (if you have subscribed to your telephone service provider’s «Caller ID» service).
The greeting announcement plays and recording begins. At any time you can accept the call by pressing the
( function key.
Example of call screening with the answer phone feature switched off.
28
ý You have enabled call screening and switched off the answer phone feature.
ý The caller’s telephone number is announced (if you have subscribed to your telephone service provider’s «Caller ID» service). At any time you can accept the call by pressing the ( function key.
² In both of these two examples, the call details are stored in memory.
Sleep mode
Sleep mode reduces electrical consumption and is only enabled by changing the modem settings using the communications software provided.
Sleep mode ends automatically when a call is received or when a communication application is started (on DTR). In sleep mode, the «Caller
ID» service is not active and the date and time of calls are not recorded.
Remote control
The Remote control feature will only operate after a four digit PIN code has been set. You can set the PIN code using the communications software provide or using the KORTEX 56000 function keys.
Note : Remote control is only possible using a touch tone telephone handset.
Setting the PIN code using the function keys
² To set the PIN code, press the three function keys simultaneously
F A X
K O R T E X
(
P L A Y
.
ý You are in PIN entry mode.
29
ý Enter your four digit pin code using the function keys as shown below:
N
Mic
KORTEX
Ann.
Rep.
Effacer
Enr.
MSG
Note : Each key press is confirmed verbally when you release the key. For example, on pressing the 8 (Play) function key you will hear “EIGHT” through the KORTEX 56000 loudspeaker.
² After entering the four digits, the PIN code is announced verbally for verification.
ý If the PIN codes is not correct, restart the process from the beginning.
Note : If you forget your PIN code, reset the code locally on the KORTEX
56000. It is not possible to reset the PIN code remotely.
Controlling the answer phone feature remotely
1. Dial your telephone number
2. Once the greeting announcement has started playing, press the # key on your telephone
ý The KORTEX 56000 verbally asks you to : « Enter your code ».
3. Enter your 4 digit PIN code
ý The KORTEX 56000 announces the system information. Press the * key on your telephone to access the voice menu which guides you through the replay of messages. Press the buttons on your telephone to choose an operation (see the table «Guide to Remote Operation
Keys» for the function of each telephone key)
ý At any time you can hang-up by pressing the telephone or by replacing the receiver.
… key on your
30
Activating the answer phone feature remotely
It is possible to activate the answer phone feature remotely if you have forgotten to switch it on.
² To activate the answer phone feature remotely, dial your telephone number and let it ring nine times.
ý The KORTEX 56000 will answer and play the greeting announcement.
ý Hang-up during the greeting announcement. The KORTEX 56000 is now set to answer calls.
•
‘
’
“
”
*
Ž
•
•
#
Using your telephone, dial :
‹
Œ
Guide to Remote Operation Keys
Function
Listen to Follow me information.
During replay : erase the current message.
During the greeting announcement : record a new greeting announcement.
Replay the greeting announcement / Stop recording of the greeting announcement.
Switch off the answer phone feature.
Erase all voice messages.
Hang up during remote control.
Listen to Caller ID details.
Listen to the previous message.
Play messages.
Listen to the next message.
Access the voice menu «For more information».
During replay of the greeting announcement : enter remote control mode.
31
Follow me (automatic call back)
Follow me function allows you to be automatically advertised when you receive new messages on the KORTEX 56000. To use the Follow me function you may set a call back phone number and the calls times periods.
Note : If the call back phone number dialled by KORTEX 56000 is Busy or not responding it is redialled a second time.
Set the KORTEX 56000 call back phone number
You can set the call back phone number by using the KORTEX 56000 function keys.
² To set the call back phone number push simultaneously the function
Follow keys : and
(
. You enter set-up mode.
ý Enter the phone number (don’t forget the prefix if you are on a
PBX) using the function keys as shown on graphic page 30 (Each key press is confirmed verbally when you release the key). For example the 01 49 92 55 55 should be entered digit by digit as 0149925555
FAX the end of the phone number is confirmed by pressing the
KORTEX
key.
Set the KORTEX 56000 calling days
By default, the follow me function is set to call you back at the entered call back number 7/7 days. You can reduce the days range by using the
KORTEX 56000 function keys.
² To set the days range push simultaneously the function keys :
( and
You enter set-up mode.
ý Delete a day or more by using the function keys as shown behind
(Each key press is confirmed verbally when you release the key). For example to delete the Saturday and Sunday days press
PLAY
and then press
FAX
KORTEX
key.
and confirm the end of deleting by pressing the
32
Monday
Follow me
Mic
FAX
Tuesday Wednesday Thursday
Ans.
Erase
Rec
Ann.
56000 REW
PLAY
FF
(
Sunday Saturday Friday
Set the KORTEX 56000 calling times
² To set the calling time range push simultaneously the function keys :
( and . . You enter set-up mode.
ý Enter 4 digits to indicate one time call by using the function keys as shown on graphic page 30. For example 12.30 am should be entered as 1230 (12 for 12 o’clock and 30 for thirty minutes) The end
FAX
KORTEX of the time is confirmed by pressing the key.
ý Enter 8 digits to indicate two times call. For example 12.30am &
16.30 p.m. should be entered as 12301630 (12 for 12 o’clock and 30 for thirty minutes & 16 for 16 o’clock and 30 for thirty minutes. The
FAX
KORTEX end of the times is confirmed by pressing the key.
ý To instruct the KORTEX 56000 to call you immediately after a new message has been received, enter the special number 9999. The
KORTEX 56000 understands this mean ‘imediately’.
Remote change of the call phone number
To change the call back phone number remotely, dial your telephone number, follow the page 30 instructions (Controlling the answer phone feature remotely) press the 0 key (use a touch tone telephone handset) to change the call back phone number. This feature will be available on our web site.
33
Enabling Follow me
Follow
Me FAX
KORTEX
² To enable Follow me, press the function keys simultaneously. The action is confirmed verbally when you release the key.
Recording a follow me announcement
We have recorded a follow me greetings message for you. If you want to change this announcement, you are able to record a follow me announcement of up to 50 seconds in length.
² In order to record a follow me announcement, you must press
simultaneously the following function keys:
Effacer
Enr.
(
² Release the function keys and speak clearly approximately 30cm from the KORTEX 56000 microphone.
ý The
PLAY
function key is now lit to show you that the follow me announcement recording is in progress.
² To stop recording, press the announce function key.
Ann.
ý The PLAY function key is no longer lit.
34
Replaying the follow me announcement
² To replay your follow me announcement, press the SPK and announce function keys simultaneously.
Ann.
(
ý The announcement is replayed through the KORTEX 56000 loudspeaker.
ý The
PLAY
function key is now lit to show that the follow me announcement is being played.
ý Replay stops automatically at the end of the announcement.
² If you would like to stop replay before the end of the follow me announcement, press the announce key again.
ý The PLAY function key is non longer lit.
35
Quick Guide to KORTEX 56000 features
----------------------------------- Cut here ---------------------------------
KEYS FUNCTION
Ans.
Switch the answer phone feature on or off.
PLAY
FAX
KORTEX
Follow me
Replay voice messages.
Print a fax (when the computer is switched on and the communications software is loaded). Announce the time faxes were received and the number of the sending fax machine (when the computer is switched off).
Announce the telephone number of received calls (if you have subscribed to the «Caller ID» service of your telephone service provider). Announce the time or date of calls.
Delete all stored voice messages.
Erase
Rec.
Erase
Rec.
PLAY
FAX
KORTEX
Erase
Rec.
Follow
me
Delete all stored faxes.
Erase
Rec.
Ann. Mic
Delete details of received calls .
Call or answer in hands-free mode.
Volume adjustment.
Record the greeting announcement.
Replay voice messages, proceed to the next message, return to the previous message, stop message replay.
FAX
KORTEX
Start call screening (listen to incoming call numbers and messages).
36
Dial :
‹
Œ
“
”
*
•
•
‘
’
----------------------------------- Cut here ---------------------------------
•
Ž
#
Remote control (Using a touch tone telephone)
Function
Listen to Follow me information.
During replay : erase the current message. During the greeting announcement : record a new greeting announcement.
Replay the greeting announcement / Stop recording of the greeting announcement.
Switch off the answerphone feature.
Erase all voice messages.
Hang up during remote control.
Listen to caller ID details.
Listen to the previous message.
Play messages.
Listen to the next message.
Access the voice menu «For more information».
During replay of the greeting announcement : enter remote control mode.
37
Installing your KORTEX 56000 on a PC
Computer
Colour screen
Hard disk
Memory
Windows
Recommended configuration
PENTIUM
SVGA 800 x 600
1.2 Go
16 Mb
95 or later
:
Installation of your modem is straight-forward, and requires only five steps
1. Connecting the modem to your PC
2. Connecting the modem to mains power and to the telephone line.
3. Connecting optional peripherals
4. Installation of the modem driver (for Windows 95 or later)
5. Software installation.
This chapter shows you the procedure to follow to complete the first three of these steps. The fourth step is detailed in the section entitled Installing
the modem driver (Windows 95, NT 4.0). To install the software, see the software documentation.
Contents of the box (PC version)
Before beginning installation, check that you have all the necessary parts.
In addition it is recommended that you make a backup copy of the disks containing the software.
38
Standard
The KORTEX ADAPTIX modem
Contents (PC version)
Plus version Optional
Communications software Stereo headset with and its user guide.
integrated microphone
Serial modem cable
12V AC Power supply
Telephone cable
Internet access & on-line services software
Miniature
Microphone
16Mbit Memory
Expansion module
Stereo cable
Ø 3.5 mm
Step 1 : Connection to the PC
Finding a free PC serial port
SERIAL PORT
Before you begin, check that one of the serial ports on your computer is free (COM1 or COM2). To do this, look for a socket at the back of your PC as shown :
Figure 2 : Location of PC serial port connectors (DB 9 male)
39
Connection to the serial port
@ Connect the 9 pin male connector on the supplied serial cable to the female serial port socket on your modem.
Figure 5 : DB 9 pin male- DB 9 pin female serial cable
@ Check that the cable is firmly connected.
@ Connect the other end of the cable to your PC serial port (COM1 or
COM2). If necessary use a 9 pin to 25 pin adapter(see figure 3).
@ Now go to step 2 : « Connecting the modem to the power and telephone cables»
41
Installing the KORTEX 56000 on a
Macintosh
®
Step 1’ : Connection to the Macintosh ®
The installation of your KORTEX 56000 for Macintosh
® and requires four simple steps: is straightforward
1. Connecting your modem to the Macintosh
®
2. Connecting your modem to the power supply and telephone line
3. Connection of optional peripherals (not supplied with the KORTEX
56000)
4. Software installation
This chapter show you the procedure to follow to complete the first three of these steps. To install the software, see the software documentation.
Contents of the box (Macintosh ® version)
Before beginning installation, check that you have all the necessary parts.
In addition it is recommended that you make a backup copy of the disks containing the software.
42
Contents (Macintosh version)
STANDARD
KORTEX 56000 modem
In addition
Communications
OPTIONS
Stereo headset with and user guide
Macintosh
DB9 to Mini Din 8 serial cable
12V AC
Power supply
Telephone cable software
Internet access & Online Services software integrated microphone
16Mbit Memory Expansion module
Locating the modem port
Before starting, you must locate a free Macintosh modem port. To do this, look for a socket marked with a telephone symbol at the rear of your
Macintosh.
Figure 2’
Macintosh modem port
Macintosh ® modem connectors
Before connecting your modem, check how each cable should be connected as shown in figure 4’.
43
OH
Follow me
Mic
(
RI
CD
FAX
KORTEX
DTR
RD
TD
Erase
Rec.
KORTEX
Ann.
Ans.
PLAY
ON AC IN SERIAL PORT
SPK
MIC
LINE
Optional micro et
Loudspea ker
RJ11 Male
Female Jack
DB9/ Mini Din 8 Cable
Figure 4’ : KORTEX 56000 connectors (Macintosh ® version)
Connecting to the Macintosh ® modem port
@ Connect the serial cable supplied to the female serial port on your modem and check that it is firmly pushed in.
@
Figure 5’ : DB 9 male - Mini din 8 male serial cable
Connect the other end of the cable to your Macintosh ® modem port(a female serial socket indicated by the telephone symbol).
44
Step 2 : Plugging the modem into the power supply and phone line
Connection to the power supply
Plug the power adapter into the power supply and connect the power cable jack to the female AC IN socket on your modem.
(12 V AC) Power supply adapter
Note : Do not use any other power supply adapter other than that supplied with your modem.
Connection to the telephone line
@ Plug the telephone cable supplied into the LINE socket on your modem.
@ Plug the other end of the telephone cable into your telephone wall socket.
@ If you have a telephone handset plug this into the socket on the rear of the modem’s telephone plug as shown below.
45
Step 3 : Connecting optional peripherals
You can purchase the optional peripherals from your reseller.
Connecting the headset to your modem
@ The headset enables the user to use the hands-free feature without disturbing others nearby. Connect the headset’s red plug to the MIC socket and the black plug to the SPK socket of your KORTEX 56000.
These sockets are located at the rear of the modem.
Figure 6 : Connection of the optional headset
Connection to a sound card using the optional stereo cable (PC only)
If your PC has a sound card, you can use the optional stereo cable:
@ Connect one end of the cable to the speaker outlet (SPK) at the back of the modem;
@ Connect the other end to the LINE IN socket of your sound card.
Alternatively, you can plug in speakers in place of a sound card.
Installation of a Flash memory expansion module
To install a Flash memory expansion module :
Screw
2 white marks on the motherboard
² Disconnect the KORTEX 56000 power supply.
² Unscrew and open the memory expansion socket cover which is located on the underside of the KORTEX 56000.
46
² Align the white patch on the Flash memory expansion module with the two white marks on the KORTEX 56000 motherboard.
² Once aligned, firmly push the male connector on the Flash memory
White Patch expansion module into the female connector on the motherboard.
Note : a second memory expansion module may also be inserted if required.
² Close the memory expansion socket cover and replace the screw.
² Switch the modem back on.
² You can now use the additional memory to store even more faxes and voice messages.
47
KORTEX 56000 modem driver installation
(Windows NT, 95, 98 or later)
You can install a modem driver which supports Windows 95 or NT communications applications (Hyper Terminal, Dial Up Networking which is used for connection to the Internet, Fax etc). To install the modem driver :
Double-click on the icon
Double-click on the icon
Double-click on the icon
Click on
Select the option Do not detect...
Click on
. In Install a new modem, select Disk supplied...
Insert the Windows 95 driver disk (the drivers are located on disk 1 of the supplied communications software)
48
In Copy the files from : Indicate the floppy disk drive for example A:\.
Click on
In Models, select the modem model that you have, for example, KORTEX 56000
External.
Click on
Select the COM port ; if your modem is connected to COM2, select Communication port
(COM2)
Click on then, click on
The installation of the Windows 95 modem driver is now complete, you can now use Windows 95 communication software that requires this driver.
49
Solving common problems
Checking the firmware version number of your KORTEX
56000
Ann.
Ans .
You can identify the firmware version number by pressing the: function keys simultaneously.
ý The KORTEX 56000 announces verbally the date and time of the installed version of K.A.O.S. (the KORTEX ADVANCED OPERATING
SYSTEM).
Checking that your KORTEX 56000 is installed correctly
Checking the answer phone feature
Check that you have connected the power and telephone cables. To enable
Ans.
the answer phone function, don’t forget to press the function key.
Testing your modem under Windows 3.1
1. Click on the program group then click on window is displayed which allows you to choose a serial port.
2. Select the serial port to which the modem is connected, e.g. COM2.
, a
3. Click on , the Terminal window is displayed
4. Type AT then press Enter. The modem should respond OK. If the modem does not respond, check that your modem is switched on and that the correct serial port has been selected. See the section entitled
Problem Solving.
50
Testing your modem under Windows 95 or NT 4.0
After installing your modem under Windows 95 or NT 4.0, you can easily check that your modem is working. To do this :
1. Check that the modem is switched on.
2. Double-click the
3. Double-click the icon then double click the icon, the following window is displayed:
icon
4. Click on the Diagnostics tab and select the modem that you have just installed
5. Click on
6. The following window is displayed if your modem has been installed correctly. If the Response column is empty, check that your modem is switched on and that the cables are connected correctly or change the
COM port.
51
Problem solving : Questions & Answers
Answer phone feature
² The KORTEX 56000 does not record the greeting announcement.
ý You are not speaking sufficiently close to the microphone. Record the greeting announcement again this time speaking closer to the microphone.
Mic
Erase Ann. Mic
Rec.
ý You have not held down the two function keys for a sufficient time. Press more firmly, the key press takes effect once you release the keys.
² The KORTEX 56000 is no longer recording incoming messages.
ý Delete stored messages or faxes to release more memory.
² The KORTEX 56000 remote control feature does not work
ý The greeting announcement does not stop until you press the # key. You cannot use a pulse dial telephone to remotely control the answer phone function. If you are calling from a phone box or from a digital phone, it may be necessary to press the * key to make the keypad send audible tones.
² The KORTEX 56000 will not receive faxes.
ý Check that the remote fax transmits on a frequency of 1100 Hz.
ý If the remote fax does not use this frequency, use some terminal emulation software to send the HAYES command AT*NC55Z to your modem.
52
Modem feature
² After the first failed call to a telephone number, my modem will not redial.
ý Use some terminal emulation software to send the HAYES command AT%TCB to your modem.
² What should I do if one of the messages : "Blacklisted" or "Delay" is displayed?
ý Use some terminal emulation software to send the HAYES command AT%TCB to your modem.
² You hear a dial tone, but the modem does not dial.
ý Check that your telephone cable is plugged in correctly. Is your modem plugged into an extension of a telephone switchboard(PABX)?
Although KORTEX modems are designed to work with most switchboards, if possible, connect your modem to a direct telephone line to see if this resolves the problem. Note that your modem will only dial after detecting a standard 440Hz dial tone.
² You do not get a dial tone or the dial tone is not the one you normally hear when you use a direct telephone line.
ý Some telephone systems use digital extensions. Your modem will not work with this kind of telephone system. Use a direct line instead.
² Your modem dials, but without effect and you continue to hear the dial tone.
ý This often happens if you try to dial when your communications software is not configured correctly with regard to your telephone line.
Your phone line must use tone (DTMF) or pulse dialling. To check the appropriate dialling mode, press a key on your telephone handset. If you hear a single tone (musical note), your phone line works with tone dialling; if you hear a series of clicks, your phone line works with pulse dialling. Configure your software appropriately.
² When you dial, you see the message "Unable to open communications port".
53
ý The communications port is not configured correctly or is in use by another application. Check that the correct COM port is selected in your communications software.
² You are using an extension of a telephone switchboard.
ý Check that in the "Dialling prefix" for your communications software you have entered the number necessary to obtain an outside line, followed by a comma (e.g. : "9," ).
54
KORTEX 56000 Technical Specification
TECHNICAL SPECIFICATION
HARDWARE
Modem control language HAYES AT compatible command set
Detection & Installation Plug & Play
DSP Processor LUCENT
Sleep mode The KORTEX ADAPTIX exits sleep mode on detection of RI (Ring Indicator), DTR
(Data terminal Ready) or when the
KORTEX function key is pressed.
Expansion 1 expansion bay with 2 sockets for
Flash memory expansion modules
Up to 32 M bits (2*16) Memory expansion options
Flash Memory (code)
RAM
Flash Memory (data)
Serial connector
Loudspeaker
Microphone
512 Kb
32 Kb
16 M bits
DB9 female
50 mm diameter
6 mm diameter
Speaker output (SPK ) 3.5 mm diameter stereo
Microphone input
Backlit function keys
3.5 mm diameter
5
7 Modem indicator lights
(LEDS)
Function keys
Weight
Dimensions
11 + 1 (On/Off)
350 grams
Supported modem modulation types
140*145*65 mm
VOICE MODEM
V21, V23, V22, V22 bis, V32, V32 bis,
V34, K56 FLEX (Flash upgradeable),
VOICE VIEW
55
Supported fax modulation types
Fax interface
Voice interface
Configuration
Voice encoding
Error correction
Data compression
Flow control
Diagnostics
Communications
Dialing
Upgrade*
TECHNICAL SPECIFICATION
DTMF tone detection
V27ter, V29, V17
Tr29 class 1, class 2
Class 8 IS-101 (AT+V), Hands-free telephone
Stored factory default configuration
DTMF tone detection active during message replay
G729 AB (6.8 kbps-5.44 kBps)
V42 (LAPM) MNP2 - 4
V42 BIS, MNP5
RTS/CTS, XON/XOFF
Auto test on power on, local analogue loop, local and remote digital loop
Asynchronous
Tone dialling(DTMF)
Flash memory, upgrade software available on the Internet : http://www.kortex.com/
PCM 56K* encoding A law and µ
TELEPHONE
Hands-free telephone SIMULTALK
Fax-Switch Fax/Voice/Data
Caller ID presentation You may subscribe to the ‘Caller ID’ service of your telephone service provider and your Caller Id has to be compatible with the US Caller ID or
European caller ID system.
Off-hook management Off-hook detection of handsets on any extension
56
Commands and registers
The KORTEX 56000 is programmable by means of HAYES AT commands and registers. For more detailed information on these commands, you can download more detailed documentation from the Internet.
HAYES compatible AT commands:
Command
N1
O0
O1
O3
P
M1
M2
M3
N0
L0-L1
L2
L3
M0
E1
H0
I0
I4
B15
B16
D
E0
B0
B1
B2
B3
A
B
/
A/
Function
Display firmware version
Repeat last command
Answer mode
Select modulation type
V22
Bell 212 A
V23
V23
V21
Bell 103J
Dial mode, followed by (L P T , W V @ ! ; ^ S=n $)
Echo off
Echo on
Hang up
Display firmware version
Display firmware version
Volume adjustment (low)
Volume adjustment (medium)
Volume adjustment (high)
Disable loudspeaker
Enable loudspeaker during connection
Enable loudspeaker during communication
Enable loudspeaker on answer
Handshake using ATB or S37
Handshake using ATB or S37 with reply
Off hook
Go on-line and reinitiate Handshake
Renegotiate speed
Pulse dialling
57
Command Function
S
T
Q0
Q1
V0
V1
W0
\V1
&B0
&B1
&C0
&C1
&D0
&D1
&D2
&D3
&F0
&T0
W1
W2
X
Z
\G0
\K5
\N0
\N1
\N2
\N3
Send return codes
Do not send return codes
Access to S registers
Tone dialling
Numeric responses
Verbose responses
Connection return codes sent to DTE Protocol return codes disabled
Connection return codes sent to DTE Protocol return codes enabled
Connection return codes sent to DTE Protocol return codes enabled
Level of return codes (see section on return codes)
Initialise
Returns OK for compatibility
Break management
Normal Mode
Direct Mode
Error correction mode
Auto Reliable mode
\N5
\N7
\N4
\Q0
\Q1
\Q3
V42 mode
Disable flow control as &K4 as &K3
\Tn (n=0 à 255) Delay time
\V0 Deactivate connection speed return codes
Activate connection speed return codes
Disable V32 auto retrain
Enable V32 auto retrain
CD always on
CD indicates carrier
Ignore DTR
Drop of DTR forces Escape mode
Drop of DTR drops the call
Drop of DTR forces modem reset (equivalent to ATZ)
Select default profile 0
Stop loop test
58
Command Function
&Q8
&Q9
&S0
&S1
&V0
&W0
&Y0
%E0
&T1
&T3
&K0
&K3
&K4
&Q0
&Q5
&Q6
Analogue loop test
Digital local loop test
Disable flow control
RTS/CTS flow control
XON/XOFF flow control
Asynchronous mode as \N3 as \N0
MNP Error correction
V42 or MNP Error correction
DSR always on
DSR conforms to V25
Display current configuration
Store the current configuration
Select default profile 0 on power on
Enable auto-retrain
&Zn (n=0 à 3) Store telephone number
%E1
%C0
%C1
%TCB
% B
* NC 5
* NC 55
* NC 6
* NC 8
* NC 25
* NC 33
Disable auto-retrain
Disable compression
MNP5 and V42 bis Compression
Reset blacklisted numbers table
Display ‘Delay’ and blacklisted numbers
France mode
Europe mode
Germany mode
Italy mode
US mode
Greece mode
59
Syntax : AT<S register>=<Value>
Example : "ATS0=0 " to switch auto-answer off
S REGISTERS
Register
S0
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
S30
S36
Function
Number of rings on answer
Ring counter
Escape
Carriage Return
Line Feed
Back Space
Wait for dial tone
Wait for carrier detect on connection
Pause length
Carrier duration time
Carrier lost duration time
Length of DTMF number tone
Guard time for the escape sequence
Inactivity hang-up timeout
Handshake negotiation
S Registers
14
0
50
0
7
10
8
8
60
2
6
&F0
Factory
Profile
3
0
43
13
60
Register
S37
S48
S89
S90
S91
S REGISTERS
Function
Maximum modulation selection
Reserved
1200/75 bits/s
300 bits/s
Reserved
1200 bits/s
2400 bits/s
4800 bits/s
7200 bits/s
9600 bits/s
12000 bits/s
14400 bits/s
16800 bits/s
19200 bits/s
21600 bits/s
24000 bits/s
26400 bits/s
28800 bits/s
31200 bits/s
33600 bits/s
LAPM Protocol
Sleep counter
Telephone handset status (off or on hook)
Transmission sensitivity
&F0
Factory
Profile
12
13
14
15
8
9
10
11
16
17
18
19
7
6
7
4
5
2
3
0
1
0
0
10
61
11
12
13
14
24
25
86
40
55
56
57
58
6
7
4
5
8
10
0
1
2
3
88
89
90
60
59
28
18
87
Numerical value
OK
CONNECT
RING
NO CARRIER
ERROR
CONNECT 1200
NO DIAL TONE
BUSY
NO ANSWER
CONNECT 2400
CONNECT 4800
CONNECT 9600
CONNECT 14400
CONNECT 19200
CONNECT 7200
CONNECT 12000
CONNECT 16800
CONNECT 300
CONNECT 21600
CONNECT 24000
CONNECT 26400
CONNECT 28800
DELAYED
BLACKLISTED
BLACKLIST FULL
CONNECT 33600
CONNECT 31200
CONNECT 38400
CONNECT 57600
CONNECT 115200
62
Literal value
Response codes
Value of ATX
X0-X5 and X7
X1 and
X6
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
Numerical value
74
75
76
77
78
70
71
72
73
79
80
81
82
83
84
Literal value
CONNECT 32000
CONNECT 34000
CONNECT 36000
CONNECT 38000
CONNECT 40000
CONNECT 42000
CONNECT 44000
CONNECT 46000
CONNECT 48000
CONNECT 50000
CONNECT 52000
CONNECT 54000
CONNECT 56000
CONNECT 58000
CONNECT 60000
Value of ATX
X0-X5 and X7
X1 and
X6
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
‚
63
Internet Server*
KORTEX on the Internet
Using the KORTEX web site you can post technical questions, obtain the latest information on a product and download software and Flash firmware updates.
² KORTEX Web site: http://www.kortex.com/
64
Before contacting technical support
If you have a technical problem with your modem, please complete the form below as fully as possible prior to contacting technical support.
Required Information
Date of purchase
Product reference no.
Firmware version
Format
Line type
Prefix
Type of computer
Environment
Software version
Hardware
Notes
Indicated on the modem example :
BO000930
Send the HAYES command : AT/ in
Terminal mode, the response is of the form: KORTEX ADAPTIX 56K
Europe 110 780 00 V1.00 BOX
PC Card, External, …
Analogue, direct line, PBX, ISDN,
GSM
Yes/No
IBM Compatible PC, Mini-Computer,
Power PC (RISC)...
Software
Windows 3.X, Windows 95, DOS,
Windows NT 3.51, NT 4.0...
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Version 2.0
Version 1.9
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MODEM USER GUIDE
TECHNICAL SUPPORT :
TEL : 33 (0) 1 49 92 55 50
FAX : 33 (0) 1 49 92 55 48
E :MAIL ADRESS : [email protected]
SALES :
FAX : 33 (0) 1 49 92 55 77
E :MAIL ADRESS : [email protected]
WEB : http://www.kortex.com/
ADRESS :
139, 147 Avenue Paul Vaillant Couturier
93126 LA COURNEUVE CEDEX France
Tél. : 33 (0) 1 49 92 55 55 - Fax : 33 (0) 1 49 92 55 77
MN 120 360
66

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