User manual | LED Module and OPTOTRONIC Power Supply or Control Warranty

LED MODULE and OPTOTRONIC®
POWER SUPPLY OR CONTROL WARRANTY
Limited Warranty Subject to change without notice.
OSRAM SYLVANIA LTD. (OSL) is pleased
to provide the following warranty for the
periods shown below. This is not asystem
warranty, it applies only to stand alone
products.
OSL LED Module, OPTOTRONIC Power Supply or Control Limited Warranty
OSL warrants each LED Module, OPTOTRONIC power supply
and/or control interface (when installed in a compatible and
suitable LED system) to be free from defects in materials and
workmanship, and to operate from the date of installation (or
date of manufacture if installation date is not known or available
orverifiable) for the time periods and subject to the Terms and
Conditions specified below.
LED Module
LINEARlight Family
LINEARlight FLEX® Family
Distributed Array Family
DLM Family
DL Family
DRAGONpuck®
HF² Family
COINlight® Pro
PrevaLED® Family
LED Module
Warranty Period
36 Months
36 Months
36 Months
36 Months
36 Months
36 Months
36 Months
36 Months
36 Months
If an OSL LED Module, OPTOTRONIC power supply or control
interface fails to operate for the specified warranty period, OSL
will provide a free replacement componentin accordance with
the Terms and Conditions set forth below (labour not included).
OPTOTRONIC Power
Suply or Control
Power Suply or
Control Warranty Period
OPTOTRONIC 10V Constant Voltage
OPTOTRONIC 12V Constant Voltage
OPTOTRONIC 24V Constant Voltage
OPTOTRONIC Constant Current
OPTOTRONIC Control Interfaces
& Controllers
60 Months
60 Months
60 Months
60 Months
TERMS AND CONDITIONS
This warranty only applies when OSL’s LED Modules, OPTOTRONIC
power supplies and/or control interfaces are: properly wired and installed,
operated on a suitable power supply (for LED Modules) or with suitable and
compatible LED Modules (for OPTOTRONIC power supplies or control interfaces) within the electrical values recommended by OSL, used in lighting
equipment designed and approved for the application and in environmental
conditions (temperature, humidity) within the normal specified operating range
of the system. This warranty does not apply to any abnormal use or use in
violation of any applicable standard, code or instructions for use in installations
including those contained in the latest National Electrical Code (NEC), the
Standards for Safety of Underwriters Laboratory, Inc. (UL), Standards for the
American National Standards Institute (ANSI) or the Canadian Standards
Association (CSA). This warranty does not apply in the event of conditions
demonstrating abnormal use or stress, including under/over voltage/current
conditions, excessive switching cycles or operating hours, or outside the
following recommended operating conditions:
• Warranty period is based on typical 8,760 hr./yr. operation
on a continuous cycle of 24 hours
• Do not exceed the Tc point (or case temperature) specified in the product
specifications
• Operate at rated DC Voltage or DC Current
• Do not exceed the published ambient operating temperature
for LED Modules, OPTOTRONIC power supplies or controls
• Measures must be in place to prevent lightning strikes or transients above
ANSI C62.42 Category A1 at the input of the power supply
36 Months
WARRANTY ACTIVATION / SERVICE CLAIMS
Warranty claims can be serviced by calling OSL’s National Customer
Service & Sales Center:
1-800-654-0089
Fax: 866-632-9674
Email: [email protected]
If you are unsure whether a situation exists that is covered by this warranty,
please contact OSL’s National Customer Service & Sales Center for
assistance.
RETURN OF DEFECTIVE PRODUCT
After contacting OSL, the purchaser/user shall promptly return the product
after receiving instructions regarding if, when and where to ship the
product. Failure to follow this procedure shall void this warranty.
OSL reserves the right to examine all failed OSL LED Modules,
OPTOTRONIC power supplies and control interfaces todetermine the cause
of failure and patterns of usage and reservesthe right to be the sole judge
as to whether any of these components are defective and covered under
this warranty.
LIMITATION OF LIABILITY
THE FOREGOING SHALL CONSTITUTE THE EXCLUSIVE REMEDY OF THE
PURCHASER AND THE SOLE LIABILITY OFOSL FOR OSL LED MODULES,
OPTOTRONIC POWER SUPPLIES OR CONTROL INTERFACES. NO
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS MADE OR IS TO BE IMPLIED. IN NO EVENT SHALL OSL BE
Inappropriate use and selection of power supplies will void the entire warranty. LIABLE FOR ANY OTHER COSTS OR DAMAGES, INCLUDING LOST PROFITS
OR REVENUES, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.
QUESTIONS?
Please call customer service at 1-800-654-0089
or contact your local SYLVANIA representative.
LED089R2-E

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