EDNord - QMS 2060 WX Laserprinter Brugsanvisning

EDNord - QMS 2060 WX Laserprinter Brugsanvisning
QMS® 2060 WX
Print System
User's Guide
1800457-001A
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Trademarks
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS and the QMS logo are registered trademarks of QMS, Inc.
TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox
Corporation. Hammermill/Hammermill. Avery/Avery.
Proprietary Statement
The digitally encoded software included with your QMS 2060 WX Print System is
Copyrighted © 1997 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1997 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in par t, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.
Manual Notice
QMS, Inc. reserves the right to make changes to this manual and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or consequential damages arising out of the furnishing of this manual, or the
use of this manual in operating the equipment, or in connection with the performance of
the equipment when so operated.
.
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Contents
1
Introduction
About the Documentation ................................................. 1-2
About This Manual ............................................................. 1-2
Typographic Conventions 1-4
2
Working with the Printer
Drivers
Introduction ........................................................................ 2-2
Configuring the Windows 95 Printer Driver .................... 2-2
Setting the Printer Driver Defaults 2-2
Configuring the Printer Driver for the Current
Print Job 2-3
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Configuring Paper Options 2-4
Configuring More Paper Options 2-8
Configuring Graphics Options 2-10
Configuring the Windows NT 3.51 Printer Driver .......... 2-12
Setting Printer Properties 2-12
Setting Printer Setup Options 2-14
Setting Job Defaults (Document Properties) 2-22
Setting Job Defaults (Advanced Document
Properties) 2-25
Setting Job Defaults (Halftone Color Adjustment
Properties) 2-28
Configuring the Windows NT 4.0 Printer Driver ............ 2-34
Methods of Configuration 2-34
Configuring Device Settings 2-36
Configuring Page Setup Options 2-44
Configuring Advanced Options 2-48
Configuring Halftone Adjustments 2-54
Printer Sharing ................................................................. 2-58
Windows 95 2-58
Windows NT 3.51 2-60
Windows NT 4.0 2-61
Sharing Someone Else's Printer 2-63
Using a Network Print Monitor 2-64
About the QMS Network Print Monitor .......................... 2-64
Components 2-65
Using the Network Print Monitor 2-66
3
Printing
Introduction ........................................................................ 3-2
Refilling the Media Cassette ............................................. 3-2
Preparing the Paper 3-2
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Loading the Paper 3-3
Printing on Different Types of Media ............................. 3-12
Transparencies 3-12
Labels 3-13
Letterhead and Other Preprinted Media 3-14
Envelopes 3-15
Postcards and Thick Stock 3-17
Odd-size Paper 3-18
More About Print Media ................................................... 3-19
Print Media Sizes and Imageable Areas 3-20
Print Media Types, Weights, and Recommended
Brands 3-21
Print Media Storage 3-21
Optimizing Printing .......................................................... 3-22
Short-edge and Long-edge Feed 3-22
Special Notes on Orientation .......................................... 3-23
Portrait-Oriented and Landscape-Oriented
Printer Output 3-23
Using Applications with a Rotate Page Feature
3-24
Printing PowerPoint 7.0 Files in Windows NT 4.0
3-24
Printing Word 7.0 Files in Windows NT 4.0 3-26
Special Notes on Duplexing ............................................ 3-29
Short-Edge and Long-Edge Flipping 3-29
Printing Multiple, Duplexed, Collated Copies
(Windows 95) 3-30
Preventing Media Jams ................................................... 3-31
Cancelling a Print Job ..................................................... 3-32
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v
4
Control Panel
Introduction ........................................................................ 4-2
About the Control Panel .................................................... 4-3
The Message Window 4-3
The Control Panel Indicators 4-4
The Function Keys 4-5
Printer Configuration ......................................................... 4-6
The Configuration Menu 4-7
Accessing the Configuration Menu 4-8
Selecting Configuration Menu Options 4-8
Setting the Message Window Language 4-9
Setting Energy Conservation 4-10
Setting the Internet Address 4-10
Setting the Subnet Mask 4-11
Setting the Router Address 4-12
Setting the Ethernet Hardware Address 4-13
Using the Service Menu 4-13
Using the Board Test Menu 4-13
5
Printer Options
Introduction ........................................................................ 5-2
Duplexer .............................................................................. 5-3
Memory Requirements 5-3
Installing the Duplexer 5-3
Removing the Duplexer 5-7
Additional Media Cassettes .............................................. 5-8
Optional Feeder .................................................................. 5-9
Unpacking the Optional Feeder 5-9
Installing the Optional Feeder 5-10
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Single In-Line Memory Modules (SIMMs) ...................... 5-12
How the PC and Printer Use Memory 5-12
Installing a SIMM 5-13
Updating System Software ............................................. 5-19
Updating the Printer Drivers ........................................... 5-20
Windows 95 Printer Driver 5-20
Windows NT 3.51 Printer Driver 5-22
Windows NT 4.0 Printer Driver 5-24
6
Maintenance
Introduction ........................................................................ 6-2
Handling the Printer ........................................................... 6-2
About Toner Cartridges ..................................................... 6-4
Toner Cartridge Life 6-4
Ordering Toner Cartridges 6-4
Handling Toner Cartridges 6-5
Storing Toner Cartridges 6-5
Replacing a Toner Cartridge 6-6
Cleaning the Printer ......................................................... 6-10
Cleaning Guidelines 6-10
Cleaning the Outside of the Printer 6-10
Cleaning the Inside of the Printer 6-12
Using the Maintenance Kit .............................................. 6-14
7
Repacking the Printer
Introduction ........................................................................ 7-2
Remove Cables and Cassette(s) ...................................... 7-2
Remove the Toner Cartridge ............................................. 7-3
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vii
Repack the Printer ............................................................. 7-4
8
Troubleshooting
Introduction ........................................................................ 8-2
Printer Status Messages ................................................... 8-2
Print Monitor Status Messages ........................................ 8-8
Spooler Status Information 8-8
Monitor Status Information 8-10
Printer Status Information 8-11
Troubleshooting Quick Check ........................................ 8-12
Performing a Board Test ................................................. 8-13
Accessing Page Count .................................................... 8-14
Media Jams ....................................................................... 8-15
Locating Print Media Jams 8-15
Clearing a Media Jam Inside the Printer 8-16
Clearing Cassette Area Jams 8-18
Clearing Multipurpose Tray Area Jams 8-20
Clearing a Duplexer Media Jam 8-23
Control Panel Problems .................................................. 8-24
Data Indicator Continues to Blink 8-24
Jam Message Stays On 8-24
Printing Message Stays On 8-25
Paper Mismatch Message Stays On 8-25
Output Problems .............................................................. 8-25
Only Partial Pages Print 8-26
Blank Pages 8-26
Not All Pages Print 8-27
Files Fail to Print 8-27
Fonts Don't Print Correctly 8-29
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Frequent Media Jams 8-30
Duplexing Problems 8-30
Print Quality Problems .................................................... 8-32
General 8-32
Specific 8-33
Uninstalling the QMS Network Print Monitor for
Windows 95 ................................................................ 8-40
Placing a Service Call ...................................................... 8-41
A QMS Customer Support
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices .................................................. A-5
B Technical Specifications
Print Engine Specifications ............................................. B-2
Controller Specifications ................................................. B-3
Environmental Requirements .......................................... B-3
Print Media ......................................................................... B-4
Print Media Selection B-5
Print Media Sizes B-5
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ix
Cable Pinouts .................................................................... B-6
Centronics/IEEE 1284 Parallel B-6
Ethernet B-8
Printer Options .................................................................. B-8
Consumables .................................................................... B-9
Regulatory ....................................................................... B-10
FCC Compliance Statement B-10
Canadian Users Notice B-11
Laser Safety B-12
Power Cord B-12
Warranty Considerations ............................................... B-12
Consumables and Your Warranty B-12
Electrostatic Discharge and Your Warranty B-13
C TCP/IP Concepts
Introduction ....................................................................... C-2
Terminology ...................................................................... C-2
Subnetting ......................................................................... C-4
Subnet Masks C-4
Internet Routing ................................................................ C-5
Class A, B, and C Internet Addresses C-5
Index
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1
Introduction
In This Chapter . . .
n
n
n
“About the Documentation” on page 1-2
“About This Manual” on page 1-2
“Typographic Conventions” on page 1-4
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About the
Documentation
About the Documentation
You received the following documentation with your QMS 2060 WX
Print System:
&
QMS 2060 WX
This manual contains detailed,
Print System
illustrated instructions to guide you as
Getting Started you unpack and set up your printer,
connect it to a PC via the parallel or
Ethernet interface, and install the
Windows 95 or Windows NT printer
drivers.
&
QMS 2060 WX
Print System
User’s Guide
You’re looking at this document right
now. The following section, “About this
Manual,” later in this chapter, tells you
what’s included in this manual.
About This Manual
This manual guides you through the day-to-day operation of your
printer and provides troubleshooting information. It is organized as
follows:
1
2
3
1-2
Introduction
Presents an overview of this
manual.
Working with the
Printer Drivers
Explains how to configure the
printer drivers, share the printer,
and use the QMS Network Print
Monitor.
Printing
Describes how to refill the media
cassette, print on different types of
media, prevent media jams, and
cancel a print job.
QMS 2060 WX Print System User’s
Guide
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About This
Manual
4
Control Panel
Introduces the parts of the control
panel and discusses how to use the
keys and the configuration menu.
5
Printer Options
Explains how to remove and
replace the printer controller board,
how to install available options, and
how to update system software and
printer drivers.
6
Maintenance
Describes how to handle and clean
your printer as well as how to
replace a toner cartridge.
7
Repacking the
Printer
Provides printer repacking
instructions.
8
Troubleshooting
Interprets printer and QMS Network
Print Monitor status messages,
explains how to remove a media
jam, discusses various output
problems, and describes how to
install the printer driver manually.
QMS Customer
Support
Provides product sales and support
telephone numbers and describes
how to communicate with QMS
through the QMS Bulletin Board,
CompuServe, Internet, and Q-FAX.
Technical
Specifications
Provides print engine, controller,
environmental, print media,
consumable, and cabling
specifications.
TCPIP Concepts
Defines TCP/IP terminology and
then discusses subnetting and
Internet routing.
A
B
C
Index
Introduction
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1-3
About This
Manual
Typographic Conventions
The following typographic conventions are used in this manual:
»
Mixed-Case
Courier
Text you type, and messages and information
displayed on the screen
Mixed-Case
Italic
Courier
Variable text you type; replace the italicized
word(s) with information specific to your printer
or computer
UPPERCASE
COURIER
Information displayed in the printer message
window
lowercase bold
PostScript operators and DOS commands
lowercase italic
Variable information in text
UPPERCASE
File and utility names
↵
Press the Enter key (PC) or Return key
(Macintosh)
^
Press and hold down the Ctrl key (PC)
Note: Notes contain tips, extra information, or important information
that deserves emphasis or reiteration.
▲ Caution: Cautions present information that you need to know to avoid
equipment damage, process failure, or extreme annoyance.
M
WARNING! Warnings indicate the possibility of personal injury if a
specific procedure is not performed exactly as described in the
manual.
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch
beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.
v
1-4
QMS 2060 WX Print System User’s
Guide
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2
Working with the
Printer Drivers
In This Chapter . . .
n
n
n
n
n
Configuring the Windows 95 printer driver on page 2-2
Configuring the Windows NT 3.51 printer driver on page 2-12
Configuring the Windows NT 4.0 printer drivers on page 2-34
Sharing a printer on page 2-58
Using the QMS Network Print Monitor on page 2-64
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Introduction
Introduction
This chapter explains how to configure the QMS 2060 WX printer
drivers, share the printer, and use the QMS Network Print Monitor.
Configuring the Windows 95
Printer Driver
This section explains how to configure the QMS 2060 WX Print System
Windows 95 printer driver. Windows on-line help is also available while
you’re configuring the printer driver. Just choose any Help button.
»
Note: If you’re using Windows NT, refer to either “Configuring the
Windows NT 3.51 Printer Driver” on page 2-12 or “Configuring the
Windows NT 4.0 Printer Driver” on page 2-34.
Setting the Printer Driver Defaults
»
Note: Changes you make here apply to all documents. However,
most changes you make through your application override these
settings (see “Special Notes on Orientation” in chapter 3, “Printing”).
1
Open the printer driver.
a
From the Windows 95 Start menu choose Settings.
b
Choose Printers.
2
In the Printers window, select the QMS 2060 WX printer driver.
3
From the File menu choose Properties.
The following tabs appear:
n
n
2-2
General—Allows you to name the printer, use a separator
page, and print a test page. See your Windows documentation.
Details—Allows you to set interface connection details. See
your Windows documentation.
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Configuring the
Windows 95
Printer Driver
n
n
n
Sharing (optional)—Allows you to set up the printer so others
on the network can use it. See your Windows documentation.
Paper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
Graphics—Allows you to provide information how the text
and images in your job will be printed. See “Configuring
Graphics Options” on page 2-10.
4
Make your selections, and then choose OK to save your
changes and return to the Printers window.
5
Close the Printers window.
Configuring the Printer Driver for the Current
Print Job
»
Note: Any changes you make here apply only to the current
document. These changes override most default settings you made
through the Printers window (see “Special Notes on Orientation” in
chapter 3, “Printing”).
1
From the application’s File menu choose Print (or, in some
cases, Print Setup or Page Setup).
2
In the Print, Print Setup, or Page Setup dialog box, select the
QMS 2060 WX printer driver.
3
Choose the Properties button.
Two tabs appear:
n
n
»
Paper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
Graphics—Allows you to provide information on how the text
and images in your job will be printed. See “Configuring
Graphics Options” on page 2-10.
Note: General, Details, and Sharing tabs are not available. See
“Setting the Printer Driver Defaults” on page 2-2 for information.
Working with the Printer Drivers
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2-3
Configuring the
Windows 95
Printer Driver
4
Make your selections, and then choose the OK button to
return to the Print, Print Setup, or Page Setup dialog box.
5
Either print the file or close the dialog box.
Configuring Paper Options
The Paper tab allows you to provide information about the type and
location of the media you want to print on.
2-4
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Configuring the
Windows 95
Printer Driver
Paper Size
s
Caution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application (in the Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in applications such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
Purpose
Sets the media size.
Choices
Size
A3
A4
A4 LEF
A5
B4 (JIS)
B5 (JIS)
Envelope #10
Envelope C5
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
Default
Letter
Notes
More media sizes may be listed in the Microsoft printer driver
than are actually supported by the printer. Refer to the table
above to ensure that you chose a printer-supported media size.
Inches
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
7.17 x 10.12
4.125 x 9.50
6.38 x 9.02
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
Millimeters
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
182.0 x 257.0
104.8 x 241.3
162.0 x 229.0
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.4 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.
Working with the Printer Drivers
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2-5
Configuring the
Windows 95
Printer Driver
Orientation
s
Caution: If you’re using LEF media (see “Paper Size” on page 2-5),
choose the page orientation in your application (in the Page Setup or
similar dialog box) before you choose the media size. This ensures
proper printed output (and the proper icon in applications such as
Microsoft Word that display media icons in the Page Setup dialog
box). Choosing the page size first will yield unexpected results.
Purpose
Sets the orientation (printing direction) of the print media.
Choices
Portrait—Printing along the short edge of the page
Landscape—Printing along the long edge of the page
Default
Portrait
Notes
Portrait Letter/A4 LEF is the same as landscape Letter/A4, and
Landscape Letter/A4 LEF is the same as portrait Letter/A4.
Paper Source
Purpose
Sets the input source (cassette/tray) from which print media is
pulled into the printer
Choices
Printer Default—The tray
or cassette chosen through
the Tray Select Key on the
printer control panel
Manual Feed—The multipurpose tray
Upper Tray—The standard
media cassette
Lower Tray—The optional
lower media cassette
Default
2-6
Upper Tray
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Configuring the
Windows 95
Printer Driver
Media Choice
Purpose
Sets the type of media to be printed
Choices
Standard—Normal weight paper, envelopes, and labels
Default
Standard
Copies
Purpose
Sets the number of copies to be printed.
Choices
1-999
Default
1
Notes
This scroll box is available only when you’re setting the printer
driver defaults. If you’re configuring the printer for the current
print job, set the number of copies in the Print dialog box.
About... Button
The About... button displays the version number of the printer driver.
Restore Defaults Button
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
Apply and OK Buttons
The Apply button allows you to save your changes and continue working in the Properties window, while the OK button allows you to save
your changes and exit from the Properties window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Properties window.
Working with the Printer Drivers
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2-7
Configuring the
Windows 95
Printer Driver
Configuring More Paper Options
Use the More Options... button on the Paper tab to display the
Paper—More Options window.
2-8
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Configuring the
Windows 95
Printer Driver
Printing on Both Sides
»
(Duplex Printing)
Note: You must have an optional duplexer installed to print duplex.
Purpose
Select between simplex (single-sided) and duplex (doublesided) printing.
Choices
None—Simplex printing
Flip on Long Edge—Duplex printing; choose this option when
you’re feeding media by the long edge
Flip on Short Edge—Duplex printing; choose this option when
you’re feeding media by the short edge
Default
None
Notes
See “Special Notes on Duplexing” in chapter 3, “Printing.”
Restore Defaults Button
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
OK Button
The OK button allows you to save your changes and exit from the
Paper—More Options window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Properties window.
Working with the Printer Drivers
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2-9
Configuring the
Windows 95
Printer Driver
Configuring Graphics Options
The Graphics tab allows you to provide information on how the text
and images in your job will be printed. Each option and button is
explained in detail in this section.
2-10
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Configuring the
Windows 95
Printer Driver
Resolution
Resolution is the measurement of the dots per inch (dpi) at which
your documents are printed. Your printer is capable of printing at 600
dpi.
Purpose
Sets the printing resolution.
Choices
600 dots per inch—For printing documents at 600x600 dpi
Default
600 dots per inch
Dithering
Dithering, a technique for placing dots, allows the printer to create
halftones, in which areas of print appear to contain many different values and densities and thus simulate a full range of grays.
Purpose
Sets the dither pattern.
Choices
None—No dithering
Fine—For printing at resolutions less than 200 dpi (not
recommended for this printer)
Coarse—For printing text and most graphics at 600 dpi
Error Diffusion—For printing photographs or pictures that
don’t have sharp, well-defined edges at 600 dpi
Line Art—For printing monochrome graphics with clearly
defined lines
Default
Coarse
Intensity
Intensity specifies how light or dark to print the graphics in your document.
Purpose
Sets the degree of lightness/darkness at which graphics are
printed.
Range
0 (darkest)–200 (lightest)
Default
100
Working with the Printer Drivers
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2-11
Configuring the
Windows NT
3.51 Printer
Driver
Restore Defaults Button
The Restore Defaults button allows you to reset all of the selections
on the Paper tab to their default settings.
Apply and OK Buttons
The Apply button allows you to save your changes and continue working in the Properties window, while the OK button allows you to save
your changes and exit from the Properties window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Properties window.
Configuring the Windows NT
3.51 Printer Driver
This section explains how to configure the QMS 2060 WX Print
System Windows NT 3.51 printer driver, and it describes all of the
available options. Windows on-line help is also available while you’re
configuring the printer driver. Just choose the Help button in the
appropriate dialog box.
»
Note: If you’re using Windows 95, refer to “Configuring the Windows
95 Printer Driver” on page 2-2 for complete configuration information.
If you’re using Windows NT 4.0, refer to “Configuring the Windows NT
4.0 Printer Driver” on page 2-34 for complete configuration
information.
Setting Printer Properties
Usually, you set printer properties when you create the printer (see
the QMS 2060 WX Setup Guide for information). However, you can
change them later by using the following instructions:
1
2-12
Open Print Manager.
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Configuring the
Windows NT
3.51 Printer
Driver
2
Select the printer’s icon or window.
3
From the Printer menu choose Properties.
A Printer Properties window displays.
4
Make your changes.
Printer properties include the following:
n
Identifying information—Printer Name, Driver, Description,
and Print to (port)
See your Windows NT documentation for more information.
n
Sharing information—Share this printer on the network,
Share Name, and Location
See “Windows NT 3.51” on page 2-60 for more information.
n
Printer setup options—Forms and Halftone
Choose the Setup... button to access these options. See
“Setting Printer Setup Options” on page 2-14 for more information.
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Configuring the
Windows NT
3.51 Printer
Driver
n
Printer details—Availability From/To, Separator File, Print to
Additional Ports, Delete Port, Priority, Print Processor, Default
Datatype, Print Directly to Ports, Hold Mismatched Jobs,
Delete Jobs After Printing, Job Prints While Spooling, Print
Spooled Jobs First, and Job Defaults
Choose the Details... button to access these options. See
your Windows NT documentation for more information on all
of these except Job Defaults. For more information on Job
Defaults see “Setting Job Defaults (Document Properties)” on
page 2-22, “Setting Job Defaults (Advanced Document Properties)” on page 2-25, and “Setting Job Defaults (Halftone
Color Adjustment Properties)” on page 2-28.
n
QMS port configuration—Timers, Events to Log, and
Audible Alert
Choose the Settings... button to access these options for the
QMS Network Print Monitor. See the on-line help (choose the
Help button in the Configure QMS Port dialog box) or the
QMS Network Print Monitor for Windows NT Administrator’s
Guide for more information.
5
Make your changes.
6
Choose OK.
Setting Printer Setup Options
»
Note: Changes you make here apply to all documents. However,
most changes you make through your application override these
settings (see “Special Notes on Orientation” in chapter 3, “Printing”).
Use the following procedure to access these options:
2-14
1
Open Print Manager.
2
Select the printer’s icon or window.
3
From the Printer menu choose Properties.
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Configuring the
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3.51 Printer
Driver
4
In the Printer Properties dialog box choose the Setup...
button.
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2-15
Configuring the
Windows NT
3.51 Printer
Driver
Forms
The Forms box in the Printer Setup dialog box allows you to match a
specific input source to a specific media size.
Source
Purpose
Allows you to select a specific input source.
Choices
Printer Default—The tray or
cassette chosen through the
Tray Select Key on the printer
control panel
Manual Paper Feed—The
multipurpose tray
Upper Paper Tray—The
standard media cassette
Lower Paper Tray—The
optional lower media cassette
Default
No default
Notes
Select an input source from the drop-down list box, and then
select a media name (size) in the Name drop-down list box.
Not all media sizes are supported by all input sources. See
“More About Print Media” in chapter 3, “Printing,” for more
information.
2-16
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Configuring the
Windows NT
3.51 Printer
Driver
Name
Purpose
Allows you to select a specific media size.
Range
Size
A3
A4
A4 LEF
A5
B4 (JIS)
B5 (JIS)
C5
Envelope #10
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
Default
No default
Notes
Select an input source from the drop-down list box, and then
select a media name (size) in the Name drop-down list box.
Inches
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
7.17 x 10.12
6.38 x 9.02
4.125 x 9.50
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
Millimeters
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
182.0 x 257.0
162.0 x 229.0
104.8 x 241.3
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.43 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
LEF refers to “long-edge feed.” All other page sizes are fed into
the printer short-edge first. If you’re using LEF media, choose
the page orientation in your application (in the Page Setup or
similar dialog box) before you choose the media size. This
ensures proper printed output (and the proper icon in
applications such as Microsoft Word that display media icons
in the Page Setup dialog box). Choosing the page size first will
yield unexpected results.
Not all media sizes are supported by all input sources. See
“More About Print Media” in chapter 3, “Printing,” for more
information. In addition, more media sizes may be listed in the
Microsoft printer driver than are actually supported by the
printer. Refer to the table above to ensure that you chose a
printer-supported media size.
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2-17
Configuring the
Windows NT
3.51 Printer
Driver
Halftone
Access the Device Color/Halftone Properties dialog box by choosing
the Halftone... button in the Printer Setup dialog box.
Device
2-18
Purpose
Identifies the printer model whose color/halftone properties
you’re setting
Choices
Not configurable
Default
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Configuring the
Windows NT
3.51 Printer
Driver
Halftone Pattern
Purpose
Specifies the cell size for the halftone pattern.
Choices
2x2, 2x2 Enhanced, 4x4, 4x4 Enhanced, 6x6, 6x6 Enhanced,
8x8, 8x8 Enhanced, 10x10, 10x10 Enhanced, 12x12, 12x12
Enhanced, 14x14, 14x14 Enhanced, 16x16, 16x16 Enhanced
Default
6x6 Enhanced
Notes
Halftone pattern is defined by the size of the cells used in the
pattern. Cells are measured in pixels.
A 4x4 cell contains 16 pixels. Larger cells print a more coarsely
grained picture; however, larger cells allow a greater range of
grays or colors to be printed.
Enhanced cell patterns are optimized to produce greater
resolution. If your graphic prints with an unwanted pattern of
lines or an unwanted moiré pattern, try printing it again, using
the same cell size but without enhancement.
Device Gamma
Purpose
Sets the gamma correction value of the printer.
Range
0.1344-6.5000
Default
1.2500
Notes
Often in scanned images grayscaling may be too light or too
dark to show details clearly. Using gamma correction on a
grayscale image is similar to using a graphic equalizer on a
home stereo; the range of gray levels can be adjusted for the
best possible image. This sharpens the overall midrange
contrast while blacks (shadows) and white (highlights) keep
their original values.
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2-19
Configuring the
Windows NT
3.51 Printer
Driver
Pixel Diameter
Purpose
Adjusts the print density by setting the size of the pixels.
Range
576.9%–33.3%—Relative-percentage mode. You adjust the
pixel diameter based on final printing resolution. For
example, 200.00% specifies that the pixel diameter is
200% larger than the printing resolution.
*DEVICE*—The halftone driver automatically calculates the
pixel size based on the print resolution.
1/52"–1/900”—Inch mode. You adjust the pixel diameter
based on the real pixel size. For example, 1/100 equals
0.01".
Default
*DEVICE*
Notes
The mode value or name appears to the left of the scroll bar
and changes as you scroll.
Device Alignment White/Luminance (CIE Y)
Purpose
Adjusts white luminance using the CIE color system
Range
25.00-400.00
Default
100.00
Notes
The CIE (International Commission on Illumination) color
system defines color in terms of luminance, hue, and saturation.
The range (25.00 to 400.00) scales the entire device-output
color lighter or darker by stretching device colors over a
smaller or larger range. The lower the number, the lighter the
image.
OK Button
The OK button allows you to save your changes and exit from the
Printer Setup or Device Color/Halftone Properties dialog box.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Printer Setup or Device Color/Halftone Properties dialog box.
2-20
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Configuring the
Windows NT
3.51 Printer
Driver
Default Button
The Default button allows you to reset all of the selections in the
Device Color/Halftone Properties dialog box to their default settings.
Revert Button
The Revert button allows you to reset all of the selections in the Device
Color/Halftone Properties dialog box to the values in use when the dialog
box was opened.
Help Button
The Help button allows you to access on-line help about the active
dialog box.
About Button
The About button displays an About Universal Printer Driver dialog
box. It lists the printer model, copyright and licensing information, the
amount of memory installed, the product ID, and the processor
number.
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2-21
Configuring the
Windows NT
3.51 Printer
Driver
Setting Job Defaults (Document Properties)
»
Note: Any changes you make here apply to all documents. However,
any changes you make through your application override these
settings.
Use the following procedure to access these options:
2-22
1
Open Print Manager.
2
Select the printer’s icon or window.
3
From the Printer menu choose Properties.
4
In the Printer Properties dialog box choose the Details...
button.
5
In the Printer Details dialog box choose the Job Defaults...
button.
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Configuring the
Windows NT
3.51 Printer
Driver
Form (Media Size)
s
Caution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application (in the Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in applications such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
Purpose
Sets the media size.
Choices
Size
A3
A4
A4 LEF
A5
B4 (JIS)
B5 (JIS)
C5
Envelope #10
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
Default
Letter
Notes
More media sizes may be listed in the Microsoft printer driver
than are actually supported by the printer. Refer to the table
above to ensure that you chose a printer-supported media size.
Inches
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
7.17 x 10.12
6.38 x 9.02
4.125 x 9.50
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
Millimeters
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
182.0 x 257.0
162.0 x 229.0
104.8 x 241.3
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.43 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.
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2-23
Configuring the
Windows NT
3.51 Printer
Driver
Orientation
s
Caution: If you’re using LEF media, choose the page orientation in
your application (in the Page Setup or similar dialog box) before you
choose the media size. This ensures proper printed output (and the
proper icon in applications such as Microsoft Word that display media
icons in the Page Setup dialog box). Choosing the page size first will
yield unexpected results.
Purpose
Sets the orientation (printing direction) of the print media.
Choices
Portrait—Printing along the short edge of the page
Landscape—Printing along the long edge of the page
Default
Portrait
Notes
Portrait Letter/A4 LEF is the same as landscape Letter/A4, and
Landscape Letter/A4 LEF is the same as portrait Letter/A4.
2-Sided (Duplex) Printing
»
Note: You must have an optional duplexer installed to print duplex.
Purpose
Select between simplex (single-sided) and duplex (doublesided) printing.
Choices
None—Simplex printing
Long Side—Duplex printing with the pages flipped along the
long edge
Short Side—Duplex printing with the pages flipped along the
short edge
2-24
Default
None
Notes
Because the printer normally expects short-edge-feed media,
these options are reversed for long-edge-feed (LEF) media. In
other words, choose Long Side if you want to duplex and flip
the pages on the short edge, or choose Short Side if you want
to duplex and flip the pages on the long edge.
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Configuring the
Windows NT
3.51 Printer
Driver
Copies
Purpose
Sets the number of copies to be printed.
Choices
1-999
Default
1
OK Button
The OK button allows you to save your changes and exit from the
Document Properties dialog box.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Document Properties dialog box.
Help Button
The Help button allows you to access on-line help about the active
dialog box.
About Button
The About button displays an About Universal Printer Driver dialog
box. It lists the printer model, copyright and licensing information, the
amount of memory installed, the product ID, and the processor
number.
Setting Job Defaults (Advanced Document
Properties)
»
Note: Any changes you make here apply to all documents. However,
any changes you make through your application override these
settings.
Use the following procedure to access these options:
1
Open Print Manager.
2
Select the printer’s icon or window.
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2-25
Configuring the
Windows NT
3.51 Printer
Driver
3
From the Printer menu choose Properties.
4
In the Printer Properties dialog box choose the Details...
button.
5
In the Printer Details dialog box choose the Job Defaults...
button.
6
In the Document Properties dialog box choose the Options...
button.
Graphics Resolution
2-26
Purpose
Sets the printing resolution for graphics
Choices
600 dots per inch—For printing documents at 600x600 dpi
Default
600 dots per inch
Notes
Text resolution is not affected by this setting.
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Configuring the
Windows NT
3.51 Printer
Driver
Media Type
Purpose
Sets the type of media to be printed
Choice
Standard—Normal weight paper, envelopes, and labels
Default
Standard
Monochrome/Color Printing
Purpose
Sets the printer for monochrome printing
Choices
Color—Grayed out to indicate that it is not available on
monochrome printers
Default
Monochrome
Monochrome—Black and white printing
Optimizations
Purpose
Allows you to optimize printing
Choices
Scan for Rules
Grayed out to indicate that it is not
available.
Print Text as Graphics Grayed out to indicate that it is not
available.
Default
Scan for Rules
Disabled (unchecked)
Print Text as Graphics Disabled (unchecked)
OK Button
The OK button allows you to save your changes and exit from the
Advanced Document Properties dialog box.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Advanced Document Properties dialog box.
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2-27
Configuring the
Windows NT
3.51 Printer
Driver
Help Button
The Help button allows you to access on-line help about the active
dialog box.
Setting Job Defaults (Halftone Color
Adjustment Properties)
»
2-28
Note: Any changes you make here apply to all documents. However,
any changes you make through your application override these
settings.
1
Open Print Manager.
2
Select the printer’s icon or window.
3
From the Printer menu choose Properties.
4
In the Printer Properties dialog box choose the Details...
button.
5
In the Printer Details dialog box choose the Job Defaults...
button.
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Configuring the
Windows NT
3.51 Printer
Driver
6
In the Document Properties dialog box choose the Halftone...
button.
Contrast
Purpose
Sets the difference between dark and bright areas in your
picture.
Range
-100 (darkest) to +100 (brightest)
Default
0
Brightness
Purpose
Sets the intensity of the light in your picture.
Range
-100 (darkest) to +100 (lightest)
Default
0
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2-29
Configuring the
Windows NT
3.51 Printer
Driver
Color
This option is grayed out to indicate that it is not available on monochrome printers.
Tint
This option is grayed out to indicate that it is not available on monochrome printers.
Dark Picture
Purpose
Adjusts images that are too dark.
Choices
Unchecked—Does not adjust image
Default
Unchecked
Notes
Adjusting for overexposure can restore details lost due to a
lack of contrast.
Checked—Lightens the colors in the image
Negative
Purpose
Sets image to positive or negative.
Choices
Unchecked—Does not adjust the image
Checked—Inverts the colors in the image—white to black and
black to white
Default
2-30
Unchecked
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Configuring the
Windows NT
3.51 Printer
Driver
Black Ref. and White Ref.
Black Ref. and White Ref. work together.
Purpose
Sets the range between the darkest and lightest reference
points in the image.
Range
Black Ref.—0.000 (less black) to 0.400 (more black)
White Ref.—0.600 (more white) to 1.000 (less white)
Default
Black Ref.—0.000
White Ref.—1.000
Notes
Increasing the value of the black reference point and
decreasing the value of the white reference point increases the
contrast but narrows the range of midtones.
Illuminant
This option is grayed out to indicate that it is not available on monochrome printers.
Input RGB Gamma
The Red, Green, and Blue input gamma corrections work either independently or together.
Purpose
Corrects for unbalanced brightness of the input image by
adjusting input gamma.
Choices
Selected (checked) or unselected (unchecked)
Defaults
Unselected
Range
0.135 (less brightness) to 6.500 (more brightness)
Default
1.000
Notes
Red, Green, and Blue check boxes—If the check boxes are
all left unselected, the Red, Green, and Blue scroll bars will
adjust independently. If any two check boxes are selected, the
corresponding scroll bars adjust together. If all three check
boxes are selected, all three scroll bars adjust together.
Linear=1.0 check box—Selecting this check box disables the
Red, Green, and Blue scroll boxes and sets each input RGB
gamma correction to 1.000 (brightness equal to input value).
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2-31
Configuring the
Windows NT
3.51 Printer
Driver
Picture
Purpose
Selects a predefined test picture.
Choices
1: Reference Colors
6x4, 24 @8 —> 392x261
2: RGB Test Colors
36x33, 256 @8 —> 285x261
3: NTSC Color Bar
28x21, 16 @4 —> 348x261
Default
RGB Test Colors
Notes
Available only if the View Picture Check Box is selected.
The numbers to the right of the test picture identify the original
size (in pixels), number of colors, type of color, and current display size of the graphic that is being used as a test picture.
Picture Check Boxes
Purpose
Set various attributes of the test picture.
Choices
View—When selected (checked), displays a test picture
Maximize—When checked, maximizes the test picture to full
screen. Click the right mouse button to hide/unhide the
Halftone Color Adjustment dialog box
Palette—When checked, displays a color palette based on the
colors in the test picture
Scale—When checked, adjusts the graphic height and width to
match the proportions of the original graphic. When
unchecked, the graphic fills its window
Flip X—Reverses the graphic along its horizontal axis
Flip Y—Reverses the graphic along its vertical axis
Default
No defaults
Notes
The five options at the bottom of the list are available only
when the View Picture Check Box is selected.
OK Button
The OK button allows you to save your changes and exit from the
Document Properties, Advanced Document Properties, or Halftone
Color Adjustment dialog boxes.
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Configuring the
Windows NT
3.51 Printer
Driver
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Document Properties, Advanced Document Properties, or Halftone Color Adjustment dialog boxes.
Default Button
The Default button allows you to reset all of the selections in the Halftone Color Adjustment dialog box to their default settings.
Revert Button
The Revert button allows you to reset all of the selections in the Halftone
Color Adjustment dialog box to the values in use when the dialog box
was opened.
Open... Button
The Open... button allows you to open a graphic file so that you can
see how your changes affect color. A standard Windows NT File
Open dialog with a Select a Test Picture prompt will display.
Save As... Button
The Save As... button saves the graphic file you have opened. Saving
the file saves the changes you have made to size, orientation, and
color for the graphic.
Help Button
The Help button allows you to access on-line help about the active
dialog box.
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2-33
Configuring the
Windows NT 4.0
Printer Driver
Configuring the Windows NT
4.0 Printer Driver
This section explains how to configure the QMS 2060 WX Print
System Windows NT 4.0 printer driver, and it describes all of the
available options. Context-sensitive Windows on-line help is also
available while you’re configuring the printer driver. Just choose the ?
button in the driver dialog box, and then select any driver option for
more information.
»
Note: If you’re using Windows 95, refer to “Configuring the Windows
95 Printer Driver” on page 2-2 for complete information.
Methods of Configuration
There are three methods you can use to configure the printer driver.
However, these three methods don’t all have the same options.
This section explains how to use these three methods. The following
sections explain the options available through each configuration
method.
Setting Printer Properties
1
From the Windows NT Start menu choose Settings.
2
From the Settings menu choose Printers.
3
In the Printers window, select the QMS 2060 WX printer icon.
4
From the File menu choose Properties.
Six tabs appear in the QMS 2060 WX Properties window:
General, Ports, Scheduling, Sharing, Security, and Device
Settings.
For information on all the tabs except Device Settings, refer to your
Windows NT 4.0 documentation. For information on the Device
Settings tab, see “Configuring Device Settings” on page 2-36.
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Configuring the
Windows NT 4.0
Printer Driver
5
Make your option selections, and then choose OK.
Your changes are saved and you are returned to the Printers
window.
Setting Default Document Properties
»
Note: Changes you make here apply to all documents. However, any
changes you make through the Document Properties window or
through your application override these settings.
1
Open the printer driver.
a
From the Windows NT Start menu choose Settings.
b
From the Settings menu choose Printers.
2
In the Printers window, select the QMS 2060 WX printer icon.
3
From the File menu choose Properties.
Two tabs appear in the QMS 2060 WX Default Document
Properties window:
n
n
4
Page Setup—Allows you to provide information about paper
size, paper source, copy count, and orientation. See “Configuring Page Setup Options” on page 2-44.
Advanced—Allows you to provide information about the
page setup options as well as about resolution, media, and
metafile spooling. See “Configuring Advanced Options” on
page 2-48.
Make your selections, and then choose OK to save your
changes and return to the Printers window.
Setting Document Properties
»
Note: Any changes you make here apply only to the current
document. These changes override any settings you made through
the Default Document Properties window.
1
From the application’s File menu choose Print (or, in some
cases, Print Setup).
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2-35
Configuring the
Windows NT 4.0
Printer Driver
2
In the Print or Print Setup dialog box, select the QMS 2060
WX.
3
Choose the Properties button.
Two tabs appear in the QMS 2060 WX Document Properties
window:
n
n
4
Page Setup—Allows you to provide information about paper
size, paper source, copy count, and orientation. See “Configuring Page Setup Options” on page 2-44.
Advanced—Allows you to provide information about the
page setup options as well as about resolution, halftone color
adjustment, media, and metafile spooling. See “Configuring
Advanced Options” on page 2-48.
Make your selections, and then choose the OK button to
return to the Print or Print Setup dialog box.
Configuring Device Settings
Device Settings is the sixth tab in the QMS 2060 WX Properties dialog box. The QMS 2060 WX Device Settings tree has two branches:
n
2-36
Form To Tray Assignment—Upper Paper tray, Manual Paper
feed, Lower Paper tray, and Printer Default.
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Configuring the
Windows NT 4.0
Printer Driver
n
Halftone Setup—No subbranches. Selecting Halftone Setup...
displays a button that in turn displays the Device Color / Halftone
Properties dialog box.
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2-37
Configuring the
Windows NT 4.0
Printer Driver
Form To Tray Assignment
s
Caution: If you’re using LEF media (see “Paper Size” on page 2-5),
choose the page orientation in your application (in the Page Setup or
similar dialog box) before you choose the media size. This ensures
proper printed output (and the proper icon in applications such as
Microsoft Word that display media icons in the Page Setup dialog
box). Choosing the page size first will yield unexpected results.
Purpose
Assigns a specific form (media size) to a tray.
Choices
Printer Default—The tray or
cassette chosen through the
Tray Select Key on the
printer control panel
Manual Feed—The multipurpose tray
Upper Tray—The standard
media cassette
Lower Tray—The optional
lower media cassette
See the “Notes” section at the bottom of this table for a list of
the choices for each of these trays.
Default
2-38
No defaults
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Configuring the
Windows NT 4.0
Printer Driver
Notes
Select an option (subbranch) to display the choices for that option.
The choices appear in a lower window. Then select a form (media
size) for the selected option. The selected form (media size) will
appear in the upper window beside the name of the option.
If the subbranches aren’t displayed, click the + sign before the
branch name to display them.
The media size choices for the Lower Paper Tray, Manual
Paper Feed, Printer Default, and Upper Tray are listed in the
following table. However, not all media sizes are supported by
all input sources. See “More About Print Media” in chapter 3,
“Printing,” for more information.
In addition, more media sizes may be listed in the Microsoft
printer driver than are actually supported by the printer. Refer
to the table below to ensure that you chose a printer-supported
media size.
Size
Inches
Millimeters
A3
A4
A4 LEF
A5
B4 (JIS)
B5 (JIS)
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
7.17 x 10.12
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
182.0 x 257.0
C5
Envelope #10
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
6.38 x 9.02
4.125 x 9.50
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
162.0 x 229.0
104.8 x 241.3
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.4 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
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2-39
Configuring the
Windows NT 4.0
Printer Driver
Halftone Setup
Selecting the Halftone Setup branch of the Device Settings tab displays
a Halftone Setup... button at the bottom of the dialog box. Choose this
button to display the Device Color / Halftone Properties dialog box.
QMS has carefully set the default values of the parameters in the
Device Color / Halftone Properties dialog box to provide optimum
performance with the QMS 2060 WX. Unless you’re an expert at
handling these parameters, QMS recommends that you use the
Halftone Color Adjustment dialog box on page 2-54 to make
adjustments. If, through the use of the Device Color / Halftone
Properties dialog box, you reach an impasse in your adjustments, use
the Default button to return the parameters to their default values.
2-40
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Configuring the
Windows NT 4.0
Printer Driver
Halftone Pattern
Purpose
Specifies the cell size for the halftone pattern.
Choices
2x2, 2x2 Enhanced, 4x4, 4x4 Enhanced, 6x6, 6x6 Enhanced,
8x8, 8x8 Enhanced, 10x10, 10x10 Enhanced, 12x12, 12x12
Enhanced, 14x14, 14x14 Enhanced, 16x16, 16x16 Enhanced
Default
6x6 Enhanced
Notes
Halftone pattern is defined by the size of the cells used in the
pattern. Cells are measured in pixels.
A 4x4 cell contains 16 pixels. Larger cells print a more coarsely
grained picture; however, larger cells allow a greater range of
grays or colors to be printed.
Enhanced cell patterns are optimized to produce greater
resolution. If your graphic prints with an unwanted pattern of
lines or an unwanted moiré pattern, try printing it again, using
the same cell size but without enhancement.
Device Gamma
Purpose
Sets the gamma correction value of the printer.
Range
0.2500-6.5000
Default
1.2500
Notes
Often in scanned images grayscaling may be too light or too
dark to show details clearly. Using gamma correction on a
grayscale image is similar to using a graphic equalizer on a
home stereo; the range of gray levels can be adjusted for the
best possible image. This sharpens the overall midrange
contrast while blacks (shadows) and white (highlights) keep
their original values.
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2-41
Configuring the
Windows NT 4.0
Printer Driver
Pixel Diameter
Purpose
Adjusts the print density.
Range
576.9%–33.3%Relative-percentage mode—You adjust the
pixel diameter based on final printing
resolution. For example, 200.00% specifies
that the pixel diameter is 200% larger than
the printing resolution.
DEVICE
The halftone driver uses a pixel size based
on the print resolution.
1/52"–1/900”Inch mode—You adjust the pixel diameter based
on the real pixel size. For example, 1/100
equals 0.01".
Default
DEVICE
Notes
The mode value or name appears to the left of the scroll bar
and changes as you scroll.
Device Alignment White/Luminance (CIE Y)
Purpose
Adjusts device white points using the CIE color system
Range
25.00-400.00
Default
100.00
Notes
The CIE (International Commission on Illumination) color
system defines color in terms of luminance, hue, and saturation.
The range (25.00 to 400.00) scales the entire device-output
color darker or brighter by stretching device colors over a
smaller or larger range.
Default Button
The Default button allows you to reset all of the selections in the
Device Color / Halftone Properties window to their default settings.
Revert Button
The Revert button allows you to reset all of the selections in the
Device Color / Halftone Properties window to the values in use when
the window was opened.
2-42
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Configuring the
Windows NT 4.0
Printer Driver
OK Button
The OK button allows you to save your changes and exit from the
Device Color / Halftone Properties window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Device Color / Halftone Properties window.
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2-43
Configuring the
Windows NT 4.0
Printer Driver
Configuring Page Setup Options
The Page Setup tab allows you to provide information about the paper
size, paper source, copy count, and orientation of the media you want
to print on. Each option and button is explained in this section.
»
2-44
Note: The Page Setup and Advanced tabs display in both the QMS
2060 WX Default Document Properties and the QMS 2060 WX
Document Properties dialog boxes. Since the tabs are the same in
both dialog boxes, only the Document Properties dialog box is shown
here.
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Configuring the
Windows NT 4.0
Printer Driver
Paper Size
s
Caution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application (in the Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in applications such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
Purpose
Sets the media size.
Choices
Size
A3
A4
A4 LEF
A5
B4 (JIS)
B5 (JIS)
C5
Envelope #10
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
Default
Letter
Notes
More media sizes may be listed in the Microsoft printer driver
than are actually supported by the printer. Refer to the table
above to ensure that you chose a printer-supported media size.
Inches
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
7.17 x 10.12
6.38 x 9.02
4.125 x 9.50
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
Millimeters
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
182.0 x 257.0
162.0 x 229.0
104.8 x 241.3
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.43 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.
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2-45
Configuring the
Windows NT 4.0
Printer Driver
Paper Source
Purpose
Sets the input source (cassette/tray/bin) from which print
media is pulled into the printer.
Choices
Printer Default—The tray or
cassette chosen through the
Tray Select Key on the
printer control panel
Manual Feed—The multipurpose tray
Upper Tray—The standard
media cassette
Lower Tray—The optional
lower media cassette
Automatically Select—Any cassette or tray that contains the
requested media size
Default
Automatically Select
Copy Count
2-46
Purpose
Sets the number of copies to be printed.
Choices
1-999
Default
1 Copy
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Configuring the
Windows NT 4.0
Printer Driver
s
Orientation
Caution: If you’re using LEF media, choose the page orientation in
your application (in the Page Setup or similar dialog box) before you
choose the media size. This ensures proper printed output (and the
proper icon in applications such as Microsoft Word that display media
icons in the Page Setup dialog box). Choosing the page size first will
yield unexpected results.
Purpose
Sets the orientation (printing direction) of the print media.
Choices
Portrait—Printing along the short edge of the page
Landscape—Printing along the long edge of the page
Default
Portrait
Notes
Portrait Letter/A4 LEF is the same as landscape Letter/A4, and
Landscape Letter/A4 LEF is the same as portrait Letter/A4.
Media Choice
Purpose
Sets the type of media to be printed
Choices
Standard—Normal weight paper, envelopes, and labels
Thick Stock—24–43 lb (90–163 g/m2) stock
Transparency—Overhead transparency film
Default
Standard
OK Button
The OK button allows you to save your changes and exit from the
Document Properties window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Document Properties window.
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2-47
Configuring the
Windows NT 4.0
Printer Driver
Configuring Advanced Options
The Advanced tab allows you to provide information about resolution,
media, and metafile spooling in addition to the page setup options
discussed in “Configuring Page Setup Options” on page 2-44.
On the Advanced tab, the options are listed in tree form on three
branches:
n
n
n
Paper/Output branch—Paper Size, Orientation, Paper Source,
and Copy Count
Graphic branch—Resolution
Document Options branch—Media and Metafile Spooling
Beside each option is a word or phrase in angle brackets. This is the
option setting. For example, Beside Paper Size is displayed <Letter>:
Paper size is the option and <Letter> is the option setting.
To change an option setting, select an option. Under that option is displayed a list of selections. Just select a setting to display it inside the
angle brackets beside the option.
2-48
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Configuring the
Windows NT 4.0
Printer Driver
»
Note: The Page Setup and Advanced tabs display in both the QMS
2060 WX Default Document Properties and the QMS 2060 WX
Document Properties dialog boxes. Since the tabs are the same in
both dialog boxes, only the Document Properties dialog box is shown
here.
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2-49
Configuring the
Windows NT 4.0
Printer Driver
Paper Size
s
Caution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application (in the Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in applications such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
Branch
Paper/Output
Purpose
Sets the media size.
Choices
Size
Inches
Millimeters
A3
A4
A4 LEF
A5
B4 (JIS)
C5
Envelope #10
Envelope DL
Executive
Legal
Letter
Letter LEF
Monarch
Postcard
Statement
Tabloid (11x17)
Universal
11.69 x 16.53
8.27 x 11.69
11.69 x 8.27
5.85 x 8.27
10.12 x 14.33
6.38 x 9.02
4.125 x 9.50
4.33 x 8.66
7.25 x 10.50
8.50 x 14.00
8.50 x 11.00
11.0 x 8.50
3.875 x 7.50
3.94 x 5.83
5.50 x 8.50
11.00 x 17.00
13.00 x 19.00
297.0 x 420.0
210.0 x 297.0
297.0 x 210.0
148.5 x 210.0
257.0 x 364.0
162.0 x 229.0
104.8 x 241.3
110.0 x 220.0
185.0 x 267.0
215.9 x 355.6
215.9 x 279.4
279.4 x 215.9
98.43 x 190.5
100.0 x 148.0
139.7 x 215.9
279.4 x 431.8
330.2 x 482.6
Default
Letter
Notes
More media sizes may be listed in the Microsoft printer driver
than are actually supported by the printer. Refer to the table
above to ensure that you chose a printer-supported media size.
If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.
2-50
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Configuring the
Windows NT 4.0
Printer Driver
Orientation
s
Caution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application (in the Page Setup or similar
dialog box) before you choose the media size. This ensures proper
printed output (and the proper icon in applications such as Microsoft
Word that display media icons in the Page Setup dialog box).
Choosing the page size first will yield unexpected results.
Branch
Paper/Output
Purpose
Sets the orientation (printing direction) of the print media.
Choices
Portrait—Printing along the short edge of the page
Landscape—Printing along the long edge of the page
Default
Portrait
Notes
Portrait Letter LEF/A4 LEF is the same as landscape Letter/A4.
Landscape Letter LEF/A4 LEF is the same as portrait Letter/A4.
Paper Source
Branch
Paper/Output
Purpose
Sets the input source (cassette/tray/bin) from which print
media is pulled into the printer
Choices
Printer Default—The tray or
cassette chosen through the
Tray Select Key on the
printer control panel
Manual Feed—The multipurpose tray
Upper Tray—The standard
media cassette
Lower Tray—The optional
lower media cassette
Default
Automatically Select
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2-51
Configuring the
Windows NT 4.0
Printer Driver
Copy Count
Branch
Paper/Output
Purpose
Sets the number of copies to be printed.
Choices
1-99
Default
1 Copy
Notes
This scroll box is available only when you’re setting the printer
driver defaults. If you’re configuring the printer for the current
print job, set the number of copies in the Print dialog box.
Resolution
Branch
Graphic
Purpose
Sets the printing resolution.
Choices
600 dots per inch—For printing documents at 600x600 dpi
Default
600 dots per inch
Media
Branch
Document Options
Purpose
Sets the type of media to be printed
Choices
Standard—Normal weight paper, envelopes, and labels
Thick Stock—24–43 lb (90–163 g/m2) stock
Transparency—Overhead transparency film
Default
2-52
Standard
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Configuring the
Windows NT 4.0
Printer Driver
Metafile Spooling
Branch
Document Options
Purpose
Sets the format in which printing information is stored while a
print job is waiting.
Choices
Off—Turns off metafile spooling
Default
On
Notes
Generally, Metafile Spooling On (EMF format) frees up your
program because it is smaller and doesn’t depend on what
kind of printing device you have. Metafile Spooling Off (RAW
format) is specific to the printer, so extra time may be required
to convert the printing information, and your application won’t
be available to work on other tasks. If you have a printing problem with Metafile Spooling On, try Off.
On—Turns on metafile spooling
Halftone Color Adjustment
See “Configuring Halftone Adjustments” on page 2-54.
OK Button
The OK button allows you to save your changes and exit from the
Default Document Properties window.
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Default Document Properties window.
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2-53
Configuring the
Windows NT 4.0
Printer Driver
Configuring Halftone Adjustments
Halftone Color Adjustment is located under the Document Options
branch. When Halftone Color Adjustment is selected, the Halftone
Color Adjustment window displays. Each option and button on this
window is explained in detail in this section.
Contrast
2-54
Purpose
Sets the difference between dark and bright areas in your
picture.
Range
-100 (darkest) to +100 (brightest)
Default
0
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Configuring the
Windows NT 4.0
Printer Driver
Brightness
Purpose
Sets the intensity of the light in your picture.
Range
-100 (darkest) to +100 (lightest)
Default
0
Color
This option is grayed out to indicate that it is not available on monochrome printers.
Tint
This option is grayed out to indicate that it is not available on monochrome printers.
Dark Picture
Purpose
Adjusts images that are too dark.
Choices
Unchecked—Does not adjust image
Checked—Lightens the colors in the image
Default
Unchecked
Notes
Adjusting for overexposure can restore details lost due to a
lack of contrast.
Negative
Purpose
Sets image to positive or negative.
Choices
Unchecked—Does not adjust the image
Checked—Inverts the colors in the image—white to black and
black to white
Default
Unchecked
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Configuring the
Windows NT 4.0
Printer Driver
Black Ref. and White Ref.
Black Ref. and White Ref. work together.
Purpose
Sets the range between the darkest and lightest reference
points in the image.
Range
Black Ref.—0.000 (less black) to 0.400 (more black)
White Ref.—0.600 (more white) to 1.000 (less white)
Default
Black Ref.—0.000
White Ref.—1.000
Notes
Increasing the value of the black reference point and
decreasing the value of the white reference point increases the
contrast but narrows the range of midtones.
Illuminant
This option is grayed out to indicate that it is not available on monochrome printers.
Input RGB Gamma
The Red, Green, and Blue input gamma corrections work either independently or together.
Purpose
Corrects for unbalanced brightness of the input image by
adjusting input gamma.
Choices
Selected (checked) or unselected (unchecked)
Defaults
Unselected
Range
0.250 (less brightness) to 6.500 (more brightness)
Default
1.000
Notes
Red, Green, and Blue check boxes—If the check boxes are
all left unselected, the Red, Green, and Blue scroll bars will
adjust independently. If any two check boxes are selected, the
corresponding scroll bars adjust together. If all three check
boxes are selected, all three scroll bars adjust together.
Linear=1.0 check box—Selecting this check box disables the
Red, Green, and Blue scroll boxes and sets each input RGB
gamma correction to 1.000 (brightness equal to input value).
2-56
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Configuring the
Windows NT 4.0
Printer Driver
Picture
Purpose
Selects a predefined test picture.
Choices
1: Reference Colors
6x4,[email protected]—>546x247
2: RGB Test Colors
36x33,[email protected]—>546x247
3: NTSC Color Bar
28x21,[email protected]—>546x247
Default
RGB Test Colors
Notes
Available only if the View Picture Check Box is selected.
The numbers to the right of the test picture identify the original
size (in pixels), number of colors, type of color, and current display size of the graphic that is being used as a test picture.
Picture Check Boxes
Purpose
Set various attributes of the test picture.
Choices
View—When selected (checked), displays a test picture
Maximize—When checked, maximizes the test picture to full
screen. Click the right mouse button to hide/unhide the
Halftone Color Adjustment dialog box
Palette—When checked, displays a color palette based on the
colors in the test picture
Scale—When checked, adjusts the graphic height and width to
match the proportions of the original graphic. When
unchecked, the graphic fills its window
Flip X—Reverses the graphic along its horizontal axis
Flip Y—Reverses the graphic along its vertical axis
Default
No defaults
Notes
The five options at the bottom of the list are available only
when the View Picture Check Box is selected.
OK Button
The OK button allows you to save your changes and exit from the
Halftone Color Adjustment tab.
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2-57
Printer Sharing
Cancel Button
The Cancel button allows you to cancel your changes and exit from
the Halftone Color Adjustment tab.
Default Button
The Default button allows you to reset all of the selections on the Halftone Color Adjustment tab to their default settings.
Revert Button
The Revert button allows you to reset all of the selections on the Halftone
Color Adjustment tab to the values in use when the tab was opened.
Open... Button
The Open... button allows you to open a graphic file so that you can
see how your changes affect color. A standard Windows NT File
Open dialog with a Select a Test Picture prompt will display.
Save As... Button
The Save As... button saves the graphic file you have opened. Saving
the file saves the changes you have made to size, orientation, and
color for the graphic.
Printer Sharing
To use the information in this section, your printer must be connected
to an Ethernet network
Windows 95
»
2-58
Note: This section explains how to configure the QMS 2060 WX
printer driver in Windows 95 for sharing. If you’re using Windows NT
3.51, refer to “Windows NT 3.51” on page 2-60. If you’re using
Windows NT 4.0, refer to “Windows NT 4.0” on page 2-61.
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Printer Sharing
Before you can let other people print to your printer, you have to set it
up as a shared printer. Use the following instructions.
1
From the Windows 95 Start menu choose Settings.
2
From the Settings menu choose Printers.
3
In the Printers window, select QMS 2060 WX icon.
4
From the File menu choose Sharing.
Note: If Sharing isn’t available, do the following to add File and
Printer Sharing services:
»
a
From the Windows 95 Start menu choose Settings.
b
From the Settings menu choose Control Panel.
c
Open the Network folder.
d
On the Configuration tab, choose the Add button.
e
In the Select Network Component Type window, select
Service, and then choose the Add button.
f
In the Select Network Service window, select Microsoft, and
then select the File and Print sharing entry that matches your
network.
g
Choose the OK button, and follow the instructions.
h
Restart your computer for the changes to take effect.
5
On the Sharing tab, choose the Shared As: radio button.
6
In the Share Name box type a name for the printer.
You’ll use this name and the PC’s name to identify the printer.
7
In the Comment box type a location or other description.
This is optional, but it will help others locate and identify your printer.
8
If you want to limit the use of your printer to only a certain
group of people, in the Password box type a password.
9
Choose the OK button.
An outstretched hand is added to the bottom of the printer’s icon
to indicate that the printer can be shared.
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2-59
Printer Sharing
Windows NT 3.51
»
Note: This section explains how to configure the QMS 2060 WX
printer driver in Windows 95 for sharing. If you’re using Windows 95,
refer to “Windows 95” on page 2-58. If you’re using Windows NT 4.0,
refer to “Windows NT 4.0” on page 2-61.
If your Windows NT 3.51 printer driver was not configured for sharing
when originally installed, use the following instructions to add sharing:
1
Ensure that Server service is enabled.
Access the Service dialog box by choosing the Services icon in
the Control Panel window. Refer to your Window NT 3.51 documentation for complete information.
2
Open Print Manager.
3
Select the printer’s icon or window.
4
From the Printer menu choose Properties.
A Printer Properties window displays.
5
2-60
In the Printer Properties dialog box select the Share This
Printer on the Network check box.
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Printer Sharing
6
If necessary, edit the Share Name Print Manager creates.
PCs running Windows NT see this printer name when connecting
to the printer. However, PCs running MS-DOS require a share
name that conforms to MS-DOS naming conventions (a name
with 8 or fewer characters, a period, and an optional extension
with 3 or fewer characters), in order to connect.
7
Type a description in the Location text box.
This description helps let people know where their documents will
be printed. They will see this location in the Connect to Printer
dialog box when they add the printer to their list of available
printers.
8
Choose the OK button.
Windows NT 4.0
»
Note: This section explains how to configure the QMS 2060 WX
printer driver in Windows NT 4.0 for sharing. If you’re using Windows
95, refer to “Windows 95” on page 2-58. If you’re using Windows NT
3.51, refer to “Windows NT 3.51” on page 2-60. Printer sharing can
be used only with attached PCs that are running either Windows 95
or Windows NT 4.0.
If your Windows NT 4.0 printer driver was not configured for sharing
when originally installed, use the following instructions to add sharing:
1
From the Windows NT Start menu choose Settings. Then
choose Printers.
2
In the Printers window, select the QMS 2060 WX icon.
3
From the File menu, choose Properties.
4
From the Properties dialog box, choose the Sharing tab.
5
After the Sharing tab displays, select Shared.
6
In the Share Name edit box, type the name of the printer.
This is the name displayed when your PC is connected to the
printer.
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2-61
Printer Sharing
7
If you’re sharing your printer with a Windows NT 4.0 workstation, choose OK to complete the procedure.
If you’re sharing your printer with a Windows 95 workstation,
perform this step.
a
In the Alternate Drivers list box, select the Windows 95
operating system and choose OK.
b
If the operating system on your PC does not have the QMS
2060 WX printer driver for Windows 95, you will be prompted
to install it. Insert the QMS 2060 WX printer driver disk for
Windows 95 and choose OK.
The required files are copied to the appropriate directory.
»
Note: When connected to a Windows 95 server, the QMS 2060
WX printer driver must be installed on the server and on every
client PC.
*Server PC
Windows 95
QMS 2060 WX
The QMS 2060 WX printer
driver must be installed on all
requesting clients.
**Client PC
**Client PC
**Client PC
*The QMS 2060 WX printer driver must be installed on the server.
**Client PCs supported are Windows 95 and Windows NT 4.0 configured.
2-62
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Printer Sharing
When connected to a Windows NT 4.0 server, the QMS 2060 WX
printer driver is automatically downloaded to any requesting client
PC that is running Windows 95 or Windows NT 4.0.
*Server PC
QMS 2060 WX
Windows NT 4.0
The QMS 2060 WX printer
driver is automatically down-
loaded to all requesting clients.
**Client PC
**Client PC
**Client PC
*The QMS 2060 WX printer driver must be installed on the server.
**Client PCs supported are Windows 95 and Windows NT 4.0 configured.
Sharing Someone Else's Printer
Use the following instructions to print to a printer that someone else
has already set up as a shared printer:
1
Browse through the Network Neighborhood until you find the
other person’s computer and then the icon for the shared
printer.
2
Use the right mouse button to select the printer icon.
3
From the shortcut menu that displays choose Install to add
the printer driver to your PC.
4
Follow the instructions on the screen.
5
Print to this printer just as if it were connected directly to
your PC.
Working with the Printer Drivers
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2-63
About the QMS
Network Print
Monitor
Using a Network Print Monitor
The QMS Network Print Monitors for Windows 95 and Windows NT
control the printing environment for both local and remote print jobs
submitted through shared resources.
The manual on each software disk contains complete information on
using a Print Monitor. Refer to the README.TXT file on the disk for
instructions on printing the manual.
About the QMS Network Print
Monitor
The QMS Network Print Monitors (QMSMON) for Windows 95 and
Windows NT are designed specifically for QMS printers using TCP/IP
protocol to transport print jobs and Print Manager to access printer
status information. The Print Monitor’s Print Spooler (both workstation
and server versions) controls the printing environment for both local
and remote print jobs submitted through shared resources. The Print
Spooler “monitors” or “despoolers” are configured to service print jobs
in a particular queue.
2-64
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About the QMS
Network Print
Monitor
A PPL CAT ON
I
PR NT
PR NT
PR NT
QUEUE
QUEUE
QUEUE
I
I
Printer
I
I
PR NT
I
QUEUE
NDOWS 95/NT PR NT SPOOLER
WI
I
PR NT M ON TOR
I
*LPRMON**
I
QMSMON
DA TA
*LOCALMON
STA TU S
DA TA
DA TA
Print Device
* See your Microsoft Windows documentation for details on the LPRMON
and LOCALMON print monitors.
**LPRMON is present only on Windows NT systems.
Components
The QMS Network Print Monitor has three main components:
n
Status Component
This component obtains information from the printer, such as
print job “go/nogo” and error or warning conditions. Status
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2-65
About the QMS
Network Print
Monitor
information displays in Print Manager through the print queue
status dialog box. Status information comes from either the
Windows Print Spooler, the QMS Network Print Monitor, or the
printer, depending on where the job is in the printing process. See
chapter 8, “Troubleshooting,” for more information on status
messages.
n
Send Component
Note: The QMS Network Print Monitor uses TCP/IP socket 35 for
high-performance data transfer.
»
This component transports print jobs to a specific QMS Crown
print device. When a job is sent to a print device by the QMS Network Print Monitor, it utilizes all allocated Windows operating system resources to transport the job. If a connection is broken while
a job is being transported, the monitor discards the remaining
data and gives control back to the Print Monitor Print Spooler.
Any other pending jobs remain in the queue until the print device
problem is corrected.
n
Configuration Component
This component configures the port name, Internet address, time
delays, and problem sound alert. It consists of the Add QMS Port
and Configure QMS Port dialog boxes. All configuration changes
made via this component are automatically recorded in the Windows system registry.
Using the Network Print Monitor
Before you can use the QMS Network Print Monitor, you must
have completed the following steps:
n
n
n
2-66
Installed the QMS Network Print Monitor
Added a QMS Port for the print device
Configured the port settings, if necessary
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About the QMS
Network Print
Monitor
Windows 95
Use the following procedure to obtain status information on a print
job:
1
From the Start menu choose Settings.
2
From the Settings menu choose Printers.
3
Double-click the icon of printer icon.
Whenever a print job is sent to that port, its status is reported in a
status window:
The following table explains the status window menus and field
names:
Menu or Field Name Explanation
Printer
Allows you to select Pause Printing, Purge Print Jobs,
Set as Default or Printers Properties.
Document
Gives you the option of Pausing or Cancelling an
existing print job.
View
Allows you to view the status bar.
Help
Provides access to Help topics and Help about Windows 95.
Document Name
Displays the document’s title (it may also be the filename).
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2-67
About the QMS
Network Print
Monitor
Menu or Field Name Explanation
Status
Displays the current state of the print job in process.
A print job either proceeds in a normal error-free state
or it is in an error state. Error states can be
nonvolatile like PAPER OUT or PAPER JAM or volatile
like the inability to connect to a target printer (this
state is displayed as Printer Not Responding).
Owner
Identifies the document owner.
Progress
Shows the progress of the print job by the size of the
file still to print.
Started at
Displays the time and date the file was sent to print.
See chapter 8, “Troubleshooting,” for more information on the status
messages that display.
Windows NT
Use one of the following procedures to obtain status information on a
print job:
n
n
2-68
Windows NT 3.51
1
Open Print Manager.
2
Click on the print queue to make it active.
Windows NT 4.0
1
From the Start menu choose Settings.
2
From the Settings menu choose Printers.
3
Double-click the printer icon.
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About the QMS
Network Print
Monitor
Whenever a print job is sent to that port, its status is reported in a
status window:
The following table explains the status window field names:
Field Name
Explanation
Status
The current state of the print job in process. A print job either
proceeds in a normal error-free state or it is in an error state.
Error states can be nonvolatile like PAPER OUT or PAPER
JAM or volatile like the inability to connect to a target printer
(this state is displayed as Printer Not Responding).
Document
Name
The document’s title (it may also be the filename).
» Note: Remote Downlevel Document displays when the
client workstation, spooling jobs to an NT server, does not
transmit complete job information. See your Microsoft
Windows NT documentation for more information on this
message.
Owner
The document owner.
Printed at
The time the print job is submitted to the NT Print Spooler.
Pages
The number of pages in the document.
Size
The document size.
Priority
The document priority in the queue. Range of Priorities is 199.
See chapter 8, “Troubleshooting,” for more information on the status
messages that display.
v
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2-69
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3
Printing
In This Chapter . . .
n
n
n
n
n
n
n
n
Refilling the media cassette on page 3-2
Printing on different types of media page 3-12
Imageable area, page margin, and print media specifications on
page 3-19
Optimizing printing on page 3-22
Special notes on orientation on page 3-23
Special notes on duplexing on page 3-29
Preventing media jams on page 3-31
Cancelling print jobs on page 3-32
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Introduction
Introduction
This chapter describes how to refill the media cassette, print on different types of media, prevent media jams, and cancel a print job.
Refilling the Media Cassette
The QMS 2060 WX Print System comes standard with a 250-sheet
universal cassette. However, optional 250-sheet (letter/A4 or universal) and 500-sheet (letter/A4 only) cassettes are also available.
Loading media in any cassette involves the following steps:
n
n
Prepare the paper
Load the cassette
Preparing the Paper
»
Note: Ensure that the media size matches the cassette size (for
example, letter/A4 media must be loaded only when t he universal
cassette is set to letter/A4 size or when a letter/A4 cassette is used).
Since the media cassette sends a media size signal to the printer
controller, using a wrong size media will cause your image to be
positioned incorrectly on the page or clipped.
1
Note: Paper is packed in reams of 500 sheets. Do not unpack the
paper above the printer as this might cause particles to fall into
the printer components. Note the arrows on the wrapper. They
show which side of the paper should be on the top when it’s
loaded in the cassette.
»
3-2
Unwrap the paper, and pull the stack out
2
With one hand at each end of the stack, lift and hold it in a
curved position, without gripping.
3
Grip each end of the stack firmly.
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Refilling the
Media Cassette
4
Straighten the stack, and then roll the fanned sheets from
side to side to get air through the sheets and prevent static
buildup.
5
Remove the top and bottom sheets
The top and bottom sheets sometimes have residual glue buildup
that could cause the printer to jam.
Loading the Paper
250-sheet Universal Cassette
»
Note: Reload the media cassette only when it’s empty.
1
Pull out and remove the cassette.
Printing
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3-3
Refilling the
Media Cassette
2
Open the paper cover.
3
Position the cassette.
The cassette has a spring in the bottom that provides some resistance when print media is placed on it. Lay the cassette flat on a
hard surface and, using your left hand, push down on the plate in
the cassette until it locks.
3-4
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Refilling the
Media Cassette
»
4
Adjust the paper guides to fit the paper size.
5
Load the media face up in the cassette.
Note: To print letter/A4-size media at 20 pages per minute, you
must load the media for long-edge feed (LEF) and select Letter
LEF or A4 LEF as the media size in the printer driver. See the
configuration information in chapter 2, “Working with the Printer
Drivers,” for more information.
Short-edge Feed
n
Long-edge Feed
Media sizes—A3, A4, A5. B4, B5, n Media sizes—A4 LEF, Letter LEF
Executive, Legal, Letter, Tabloid
Printing
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3-5
Refilling the
Media Cassette
6
Ensure that the media stack lies flat, does not exceed the top
limit mark, and is positioned under the retaining clips.
7
Adjust the media stop to fit the media size.
Your output is delivered print-side down to the output tray at the
top of the printer. The media stop keeps the sheets positioned
correctly.
Media Stop
3-6
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Refilling the
Media Cassette
500-sheet Cassette
»
Note: Reload the media cassette only when it’s empty.
1
Pull out and remove the cassette.
2
Position the cassette.
The cassette has a
spring in the bottom that
provides some resistance when print media
is placed on it.
Lay the cassette flat on
a hard surface and,
using your left hand,
push down on the plate
in the cassette until it
locks.
3
Load media in the cassette in increments, so that 500 sheets
fit in the cassette and the media stack is properly leveled out.
Load the media so the front end of the stack comes against the
front of the cassette in three steps as follows:
a
Up to the bottom limit mark.
b
Halfway to Top Limit
the top Bottom Limit
limit mark.
c
Up to the
top limit mark.
Printing
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Retaining
Clips
3-7
Refilling the
Media Cassette
4
Ensure that the media stack lies flat and does not exceed the
top limit mark.
5
Slide the cassette back into the upper cassette feeder until
it’s firmly seated.
6
Pull out the media stop and slide it to the correct media size.
Note: When printing different-sized media, set the media stop to
the largest media size. If the media stop is set to a smaller media
size, large-size media will curl, block the opening (when delivered
to the output tray), and cause a media jam.
»
Multipurpose Tray
»
Note: The multipurpose tray is identified as “Manual Feed” in the
printer driver.
Use the multipurpose tray to print on paper, letterhead, envelopes,
labels, thick media, card stock, odd-sized paper (such as super B),
recycled paper, and transparencies. The multipurpose tray is also
especially useful if you want to print on a single sheet of letterhead or
colored media without changing the media in the media cassettes.
»
Note: For instructions on loading envelopes into the multipurpose
tray, see “Envelopes” on page 3-15.
This section explains how to load print media in the multipurpose tray.
For tips on how to get the best possible printing results, see “Printing
on Different Types of Media” on page 3-12.
»
3-8
Note: A Printing paper mismatch error can be caused if the
media size in the multipurpose tray is not the same as that chosen in
the printer driver. However, the job will print anyway. (Portions of the
image may be clipped off if the installed media size is smaller than
that requested in the printer driver. If the printer supports the media
size you want, insert the correct size media in the multipurpose tray.)
1
Use your application’s print setup feature to select the multipurpose (manual-feed) tray and the media type you plan to
use (paper or transparency).
2
Use your application’s print setup feature to select any other
printing options you want.
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Refilling the
Media Cassette
3
Open the multipurpose tray.
4
Adjust the media guides on the multipurpose tray to match
the width of the media you are using.
5
Align the media, and insert it print side up between the
media guides, sliding it as far as it will go in the printer.
Printing
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3-9
Refilling the
Media Cassette
Note: To print letter/A4-size media at 20 pages per minute, you
must load the media for long-edge feed (LEF) and select Letter
LEF or A4 LEF as the media size in the printer driver. See the
configuration information in chapter 2, “Working with the Printer
Drivers,” for more information.
»
6
Short-edge First
Long-edge First
n
n
Media sizes—All other
supported sizes
Media sizes—A4 LEF, Letter LEF
Check to make sure that the media doesn’t exceed the limit
mark and that it fits firmly between the media guides.
The multipurpose tray holds about 150 sheets of 16 to 42 lb (20 to
157 g/m2) paper (plain or recycled), 5 transparencies, 10 envelopes, 10 labels, or 10 sheets of letterhead or thick paper.
7
Check the media guides to make sure that they touch the
sides of the print media.
8
For smaller-size media, close the multipurpose tray cover.
For large size media, leave the tray cover open.
»
3-10
Note: Do not load additional media until all the sheets in the
multipurpose tray have been fed through the printer.
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Refilling the
Media Cassette
9
Adjust the media stop for proper media delivery.
Media Stop
Printing
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3-11
Printing on
Different Types
of Media
Printing on Different Types of
Media
Transparencies
Your printer supports label printing from the multipurpose tray (up to 5
sheets).
Special Considerations
n
n
n
n
n
Use transparencies that can withstand the fusing temperature
(200°C/392° F). We recommend 3M type PP2500 transparencies, letter or A4 size.
Insert the transparencies short-edge first, printing side up with
the top of the page on the left side of the tray. The correct print
side is usually marked on the transparency package.
Load up to 5 transparencies at a time in the multipurpose tray.
Loading a larger number of transparencies at a time may cause
static buildup.
Keep the paper path clean. Transparencies are especially sensitive to a dirty paper path. If there are shadows on either the top or
the bottom of the sheets, refer to chapter 6, “Maintenance,” for
instructions on how to clean the printer.
Remove each transparency from the output tray before the next
sheet is printed to prevent jams or misfeeds.
Printing
1
Format the transparencies in your application.
2
Load the transparencies in the multipurpose tray.
See “Multipurpose Tray” on page 3-8 and “Special Considerations,” above, for information on loading transparencies.
»
3-12
Note: You may want to try printing the formatted information on a
plain sheet of paper first to check placement.
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Printing on
Different Types
of Media
3
Use the Windows printer driver to select manual feed, transparency printing, and any other printing options you want.
4
Send the print job.
Labels
Your printer supports label printing from the multipurpose tray (up to
10 sheets). Adhesive label stock has pressure-sensitive (peel and
stick) adhesive backing. A label consists of a face sheet, the adhesive, and the carrier sheet.
Special Considerations
n
n
n
n
n
n
Use label stock with pressure-sensitive (peel-and-stick) adhesive
backing. Avoid using label stock with exposed adhesive; it may
stick to the toner cartridge or the fixing roller, causing labels to
peel off and printer jams to occur.
The label printing surface must cover the entire carrier sheet, and
no adhesive should come through on the surface. The adhesive
and carrier sheet must withstand the fusing temperature (200°C/
392° F).
The face sheet printing surface must adhere to the plain paper
specifications listed in appendix B, “Technical Specifications.” We
recommend Avery 5160, letter or A4 size.
Label data should be formatted within your application. Try printing your data on a plain sheet of media first to check placement.
This reduces the number of label sheets you use.
Before printing labels, disable the duplexer if it’s installed and
check the manual feed guides to make sure they’re not too tight
and buckling the labels.
Load the labels long edge first, face up, and with the top of the
page toward the rear of the printer.
Printing
1
Format the labels in your application.
Printing
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3-13
Printing on
Different Types
of Media
2
Load the labels in the multipurpose tray.
See “Multipurpose Tray” on page 3-8 and “Special Considerations,” above, for information on loading labels.
Note: You may want to try printing the formatted information on a
plain sheet of paper first to check placement.
»
3
Use the Windows printer driver to select manual feed, standard (paper) printing, and any other printing options you want.
4
Send the print job.
Letterhead and Other Preprinted Media
You can print letterhead and other preprinted media from the multipurpose tray as well as from a standard or optional cassette.
Special Considerations
n
n
n
Letterhead and preprinted paper must adhere to the paper specifications listed in appendix B, “Technical Specifications.”
Adjust the multipurpose tray media guides to fit the letterhead or
memo size.
Insert the letterhead or memo short-edge first, face up with the
top of the page facing into the printer.
Printing
1
Format the text in your application.
2
Load the media in the multipurpose tray.
See “Multipurpose Tray” on page 3-8 and “Special Considerations,” above, for information on loading letterhead and other
preprinted media.
Note: You may want to try printing the formatted information on a
plain sheet of paper first to check placement.
»
3-14
3
Use the Windows printer driver to select manual feed, standard (paper) printing and any other printing options you want.
4
Send the print job.
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Printing on
Different Types
of Media
Envelopes
Your printer supports envelope printing from the multipurpose tray (up
to 10 envelopes).
Special Considerations
n
n
n
n
Before printing envelopes
-
Remember that you can print only on the address side of the
envelope.
-
Make sure that the media guides are set to the height of the
envelope (media jams or misfeeds may occur if they are too
loose or too tight).
We recommend that you use common office envelopes with diagonal joints, ordinary gummed flaps, and sharp folds and edges.
The following sizes are supported:
-
C5
-
Commercial 10
-
International DL
-
Monarch
Don’t use
-
Envelopes with flaps that are the full width of the envelope if
the flap is glued to something other than the mating surface.
-
Envelopes with transparent windows or peel-off strips.
-
Envelopes with fasteners or clasps.
-
Envelopes with edges that aren’t square and envelopes that
are wrinkled, torn, or curled.
-
Envelopes made of any material that melts, vaporizes, offsets, discolors, or emits dangerous fumes at high temperatures (190° C/ 374° F).
Use landscape orientation to create the envelope text in your
application. Leave a 0.16" (4.06 mm) margin around the edges of
the envelope.
Printing
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3-15
Printing on
Different Types
of Media
n
n
n
Load the envelopes short edge first. Use envelopes with the flap
toward the rear of the printer when loaded.
Print on the front side only.
Try to print only in one-layer parts of the envelope. Some parts of
the envelope consist of three layers of paper—the front, back,
and flap. Print in these layered regions may be lost or faded.
Printing
3-16
1
Format the text in your
application.
2
Place the envelopes on a flat
surface and flatten them by
pressing down the corners in
the direction shown.
3
Flex the envelope stack (including the edges) to remove any
stiffness.
4
Correct any dog-eared corners,
then tap the envelopes on a flat
surface to align.
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Printing on
Different Types
of Media
5
Open the multipurpose tray.
6
Adjust the media guides
to the correct width.
Make sure the guides aren’t
too tight, so the envelopes
don’t buckle.
7
Slide the envelope stack
into the printer as far as it
will go, with the print side
facing up and the flap on
your right.
8
Use the Windows printer driver to select manual feed, standard (paper) printing and any other printing options you want.
9
Send the print job.
10 Open each flap immediately after the envelope passes
through the printer, before the seal cools.
Note: Because the envelopes pass through heated rollers, the
gummed area on the flaps may seal. After opening them and
allowing them to cool, you may then reseal them in the usual manner.
Using envelopes with emulsion-based glue avoids this problem.
»
Postcards and Thick Stock
Your printer supports printing postcards and thick stock only from the
multipurpose tray (up to 10 sheets).
Special Considerations
n
n
n
Use only 24 to 42 lb (90 to 157 g/m 2) postcards and thick stock.
Adjust the multipurpose tray guides to fit the media size.
Load the postcards or thick stock short edge first with the printing
surface up.
Printing
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3-17
Printing on
Different Types
of Media
Printing
1
Format the text in your application.
2
Load the postcards or thick stock in the multipurpose tray,
following the same procedure as for loading envelopes on
page 3-16.
Note: You may want to try printing the formatted information on a
plain sheet of paper first to check placement.
»
3
Use the Windows printer driver to select manual feed, thick
stock printing, and any other printing options you want.
4
Send the print job.
Odd-size Paper
Odd-size paper is printed from the multipurpose tray.
Special Considerations
n
n
Use only 16 to 42 lb (20 to 157 g/m 2) paper recommended for
laser printers.
Do not use perforated paper (including 3-hole-punched paper).
Printing
1
Format the text in your application.
2
Load the media in the multipurpose tray.
See “Multipurpose Tray” on page 3-8 for information.
3-18
3
Use the Windows printer driver to select manual feed, standard (paper) printing, and any other printing options you want.
4
Send the print job.
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More About
Print Media
More About Print Media
Each media size has a certain imageable area, the maximum area on
which the printer can print clearly and without distortion. This area is
subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of
memory available for the full-page frame buffer).
»
Note: Ensure that the media size matches the cassette size (for
example, letter/A4 media must be loaded only when the cassette is
set to letter/A4 size). Since the media cassette sends a media size
signal to the printer controller, using a wrong size media could cause
a media jam, incorrect positioning of the image, or a clipped image.
About Imageable Areas and Page Margins
The imageable area of each media size is smaller than the size of the
media. The imageable area is subject to hardware limits (physical
page size and margins required by the print engine). As you set page
margins in your application, remember they must be equal to or less
than the imageable area specified for the page size you’re using.
Printing
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3-19
More About
Print Media
Print Media Sizes and Imageable Areas
The following table lists the size, imageable area, feed edge (the edge
of the media drawn into the printer first), and input sources of all
supported media sizes.
Media
Media Size
Inches
Millimeters
Imageable Area
Feed Input
Inches
Edge Source
Millimeters
A3
11.69x16.53 297.0x420.0
11.69x16.53 297.00x420.00 S
MU
A4
8.27x11.69
210.0x297.0
8.27x11.69
210.00x297.00 S
MU
A4 LEF
11.69x8.27
297.0x210.0
11.69x8.27
296.93x210.06 L
MUL
A5
5.85x8.27
148.5x210.0
5.52x7.95
140.21x201.93 S
MU
B4
10.12x14.33 257.0x364.0
9.80x14.01
248.92x355.85 S
MU
B5
7.17x10.12
182.0x257.0
7.84x9.80
173.74x248.92 S
MU
C5
6.38x9.02
162.0x229.0
6.06x8.69
153.92x220.73 S
M
Envelope #10
4.125x9.50
104.8x241.3
3.81x9.18
96.65x233.17
S
M
Envelope DL
4.33x8.66
110.0x220.0
4.01x8.34
101.85x211.84 S
M
Executive
7.25x10.50
184.2x266.7
6.93x10.18
176.02x258.57 S
MU
Legal
8.50x14.00
215.9x355.6
8.18x13.68
207.77x347.47 S
MU
Letter
8.50x11.00
214.9x279.4
8.18x10.68
207.77x271.27 S
MU
Letter LEF
11.00x8.50
279.4x214.9
10.68x8.18
271.27x207.77 L
MUL
Monarch
3.875x7.50
98.4x190.5
3.56x7.18
90.42x182.37
S
M
Postcard
3.94x5.83
100.0x148.0
3.62x5.50
91.95x139.70
S
M
Statement
5.50x8.50
139.7x215.9
5.18x8.18
131.57x207.77 S
M
Tabloid
11.00x17.00 279.4x431.8
11.00x17.00 279.40x431.80 S
MU
Universal
13.00x19.00 330.2x482.6
13.00x19.00 330.20x482.60 S
M
Feed Edge
L= Long, S= Short
Input Source
L=Letter/A4 cassette, M=Multipurpose tray, U=Universal cassette
3-20
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More About
Print Media
Working Within Imageable Areas and Margins
If the text/image in your document gets cut off (doesn’t print to the
expected margins), it may be due to an imageable area constraint.
The imageable areas for print media on your QMS 2060 WX Print
System are not centered vertically on the page and may vary 1/16"
(1.6 mm). To compensate for imageable area constraints, use a larger
page size, adjust margins, or scale through your application.
Print Media Types, Weights, and
Recommended Brands
Media Type
Weight
Brand
lbs
g/m2
Paper
16–24
60–90
Plain—Xerox 4024
Laser—Hammermill Laser
Print
Thick Stock
17–42
64–157
N/A
Transparencies
36.7–38.8 138 to 146 3M PP2500
Labels
41.5–45.2 156–170
Avery 5260
Envelopes
24
N/A
90
Print Media Storage
How you store paper and other media can make a big difference in
print quality and printer operation. Improperly stored media increases
the chance of jams during printing and can drastically affect the
appearance of your work. Keep media in good condition by storing it
n
n
n
n
In its wrapper
On a flat surface
In a closed cabinet
In a cool, dry area
Printing
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3-21
Optimizing
Printing
Optimizing Printing
»
Note: Because the QMS 2060 WX Print System uses Microsoft
printer drivers and other resources, it works differently than a QMS
Crown print system. Be sure to read this and the following section,
“Special Notes on Orientation,” for special information on media feed
direction and orientation.
Short-edge and Long-edge Feed
Media can be fed into your printer (either through the multipurpose
tray [choose manual feed in the printer driver] or through a media cassette) in two different directions: short-edge feed/SEF (the width of
the media is drawn into the printer) and long-edge feed/LEF (the
length of the media is drawn into the printer).
s
3-22
Short-edge Feed (via cassette)
Long-edge Feed (via cassette)
n
n
Media sizes—A3, A4, A5, B4, B5,
Executive, Legal, Letter, Tabloid
Media sizes—A4 LEF, Letter LEF
Caution: To print letter/A4-size media at 20 pages per minute, you
must load the media for long-edge feed (LEF) and select Letter LEF
or A4 LEF as the media size in the printer driver. Loading the media
for short-edge feed reduces print speed.
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Special Notes
on Orientation
Special Notes on Orientation
»
Note: Because the QMS 2060 WX Print System uses Microsoft
printer drivers and other resources, it works differently than a QMS
Crown print system. Be sure to read this and the previous section,
“Optimizing Printing,” for special information on media feed direction
and orientation.
Portrait-Oriented and Landscape-Oriented
Printer Output
The direction in which media is loaded in the printer affects the orientation of the printed image.
n
Portrait-oriented printer output
If the image on the printed media is identical to the direction of
the media coming out of the printer, the orientation of the image is
defined as portrait.
n
Landscape-oriented printer output
If the image on the printed media is 90 ° from the direction of the
media coming out of the printer, the orientation of the image is
defined as landscape.
In other words,
n
n
Portrait on SEF = Landscape on LEF
(Text/image printed on vertical media)
Portrait on LEF = Landscape on SEF
(Text/image printed on horizontal media)
Portrait on
SEF =
Landscape
on LEF
Portrait on LEF =
Landscape on SEF
SEF=Short-edge feed
LEF=Long-edge feed
Printing
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3-23
Special Notes
on Orientation
Using Applications with a Rotate Page Feature
Some applications, such as WordPerfect and FrameMaker, allow you
to rotate pages within a document, so that the printed file contains a
mixture of portrait- and landscape-oriented pages. The Microsoft
printer driver and resources used by the QMS 2060 WX Print System
does not support this feature.
Printing PowerPoint 7.0 Files in Windows NT 4.0
Microsoft PowerPoint in Windows NT 4.0 has minimal influence on
the printer driver properties. Its only overriding property is the orientation. Therefore, no matter how the orientation is set in the printer
driver, the PowerPoint orientation setting overrides it.
In addition, because PowerPoint does not support the Letter LEF
media size, your file displays on your workstation’s screen in normal
letter orientation regardless of whether it prints in portrait or landscape mode.
Use the following instructions to select a media size and orientation in
PowerPoint 7.0. The following table identifies the results for each
combination of application slide setting and printer driver media
setting.
1
From the File menu choose Slide Setup.
2
In the Slide Setup dialog box, in the Slides Sized for dropdown list box, select the appropriate size.
3
In the Slide Setup dialog box, in the Orientation box, select
the appropriate orientation(s).
4
Choose OK.
5
Print your document.
The following table identifies the results for each combination of application slide setting and printer driver media setting.
3-24
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Special Notes
on Orientation
Application
Slide Settings
Printer Driver Media
Settings
Printed Output
Sized for Orientation
Size
Media
Feeding
OnScreen
Show
Letter Any
OnScreen
Show
OnScreen
Show
Landscape
Orien- Source
tation
Portrait Letter Any
Landscape
Letter Any
LEF
Cassette
Notes
Orientation
Short Edge Landscape
image on
horizontal
media.
Normal printing
Long Edge Landscape
image on
vertical
media.
Message window
displays Printing
paper mismatch
during printing.
Multipur- Long Edge Landscape
pose Tray
image on
vertical
media.
No error displays, but
the image may be
clipped due to the media
mismatch.
Cassette
Short Edge Portrait
image on
vertical
media.
Normal printing
Long Edge Portrait
image on
horizontal
media.
Message window
displays Printing
paper mismatch
during printing.
Manual
Feed
Long Edge Portrait
image on
horizontal
media.
No error displays, but
the image may be
clipped due to the media
mismatch.
Cassette
Long Edge Landscape
image on
horizontal
media.
The output was imaged
for short-edge feed.
Short Edge Landscape
image on
horizontal
media.
Message window
displays Printing
paper mismatch
during printing.
Multipur- Short Edge Landscape
pose Tray
image on
horizontal
media.
No error displays, but
the image may be
clipped due to the media
mismatch.
Printing
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3-25
Special Notes
on Orientation
Application
Slide Settings
Printer Driver Media
Settings
Printed Output
Sized for Orientation
Size
Media
Feeding
OnScreen
Show
Orien- Source
tation
Portrait Letter Any
LEF
Cassette
Manual
Feed
Notes
Orientation
Long Edge Portrait
image on
vertical
media.
The output was imaged
for short- edge feed.
Short Edge Portrait
image on
vertical
media.
Message window
displays Printing
paper mismatch
during printing.
Short Edge Portrait
image on
vertical
media.
No error displays, but
the image may be
clipped due to the media
mismatch.
Printing Word 7.0 Files in Windows NT 4.0
Microsoft Word 7.0 in Windows NT 4.0 has maximum influence on the
printer driver properties. Word overrides all the printer driver settings
except resolution.
Word does support the Letter LEF media size, so your file prints out
as you see it on the screen and in print preview. Use the following
instructions to select a media orientation, size, and input source in
Word 7.0. The following table identifies the results for each combination of application and printer driver media setting.
s
3-26
1
From the File menu choose Page Setup.
2
In the Page Setup dialog box choose the Paper Size tab.
3
On the Paper Size tab, in the Orientation section, select the
appropriate orientation radio button.
Caution: If you’re using LEF media, you must choose the page
orientation before you choose the media size. This ensures
proper printed output (and the proper icon in the Page Setup
dialog box). Choosing the page size first will yield unexpected
results.
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Special Notes
on Orientation
4
On the Paper Size tab, in the Paper Size drop-down list box
select the appropriate media size.
5
Choose the Paper Source tab.
6
On the Paper Source tab select the appropriate media source
for the First Page and the Other Pages of the document.
7
Choose OK.
8
Print your document.
n
n
If you’re using Letter media, use the guidelines in this table.
If you’re using Letter LEF media, use the guidelines in the
table on the following page.
Application Media
Settings
Printer Driver Media
Settings
Size
Orien- Source Size
tation
Any
Any
Any
Any
Any
Any
Orien- Source
tation
Letter Landscape
Printed Output
Notes
Media
OrientaFeeding tion
Cassette Short
Edge
Landscape Normal printing
image on
horizontal
media.
Long
Edge
Landscape
image on
vertical
media.
Message window
displays Printing
paper mismatch
during printing.
Multipur- Long
pose Tray Edge
Landscape
image on
vertical
media.
No error displays, but
the image may be
clipped due to the
media mismatch.
Letter Portrait Cassette Short
Edge
Portrait
image on
vertical
media.
Normal printing
Long
Edge
Portrait
image on
horizontal
media.
Message window
displays Printing
paper mismatch
during printing.
Long
Edge
Portrait
image on
horizontal
media.
No error displays, but
the image may be
clipped due to the
media mismatch.
Manual
Feed
Printing
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3-27
Special Notes
on Orientation
Application Media
Settings
Printer Driver Media
Settings
Size
Orien- Source Size
tation
Any
Any
Any
Any
Any
Any
Orien- Source
tation
Letter LandLEF scape
Notes
Media
OrientaFeeding tion
Cassette Long
Edge
Landscape Normal printing.
image on
horizontal
media.
Short
Edge
Landscape
image on
horizontal
media.
Message window
displays Printing
paper mismatch
during printing.
Multipur- Short
pose Tray Edge
Landscape
image on
horizontal
media.
No error displays, but
the image may be
clipped due to the
media mismatch.
Letter Portrait Cassette Long
LEF
Edge
Portrait
image on
vertical
media.
Normal printing.
Short
Edge
Portrait
image on
vertical
media.
Message window
displays Printing
paper mismatch
during printing.
Short
Edge
Portrait
image on
vertical
media.
No error displays, but
the image may be
clipped due to the
media mismatch.
Manual
Feed
3-28
Printed Output
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Special Notes
on Duplexing
Special Notes on Duplexing
To ensure that duplexing works as expected, keep the following
guidelines in mind.
Short-Edge and Long-Edge Flipping
When duplexing, always flip the paper in the same direction in which it
is fed into the printer. In other words, use Flip on Short Edge when
you feed the paper by the short edge, and use Flip on Long Edge
when you feed the paper by the long edge. Your choice of orientation
determines whether the paper is simple-duplexed (flipped horizontally, as in a notebook) or tumble-duplexed (flipped vertically, as on a
clipboard).
The following table displays this graphically:
Feed
Printer Driver Settings
Direction Media Type Orientation Duplex
Choice
Short
Edge
All
Portrait
Example
Flip on Short
Edge
Side 1
Side 2
Landscape
Long
Edge
A4 LEF,
Letter LEF
Portrait
Side 1
Side 2
Side 1
Side 2
Flip on Long
Edge
Landscape
Side 1
Printing
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Side 2
3-29
Special Notes
on Duplexing
Printing Multiple, Duplexed, Collated Copies
(Windows 95)
In Windows 95, you’ll notice the following occurrences in Microsoft
Office if you’re printing multiple, duplexed, collated copies of a job
with an odd number of pages:
n
n
Microsoft Office 95—The first copy prints correctly, but subsequent copies begin printing on the back of the last page of previous copy.
Microsoft Office 97—The first copy prints correctly, but on the
first page of subsequent copies a black line prints half way down
the page (A3 and Tabloid page sizes), the top third of the page is
solid black (Universal page size), or the entire page is solid black
(all other page sizes).
Solution
Use one of the following suggestions:
n
n
n
3-30
Add a page or section break at the end of the file in your application to create an even number of pages.
Print simplex copies of your job.
Print one copy of your job multiple times.
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Preventing
Media Jams
Preventing Media Jams
Some printer problems are caused by improper handling of media or
use of the wrong media and consumables. There are several things
you can do to reduce the occurrence of media jams.
n
n
n
n
Use paper, envelopes, labels, postcards, transparencies that
match the printer specifications.(See the “Consumable Supplies”
section of appendix B, “Technical Specifications,” for more complete information.)
Make sure the media is not folded or wrinkled.
Do not overfill the multipurpose tray or the cassette.
-
The multipurpose tray holds about 150 sheets of 16 to 42 lb
(20 to 157 g/m2) paper, 5 transparencies, 10 envelopes, 10
sheets of letterhead or thick paper, or 10 labels.
-
The 250-sheet cassette holds up to 250 sheets of paper.
-
The 500-sheet cassette holds up to 500 sheets of paper.
If you have problems with double feeding, remove the media from
the cassette or input bin and fan the edges. The sheets may be
sticking together.
Note: Do not fan transparencies since this causes static.
»
n
n
n
Print media must be stored away from moisture and humidity. The
recommended relative humidity is 15%-85% with no
condensation.
Many manufacturers place an arrow on the end of the wrapper
indicating the side of the media to use for printing. If you cannot
determine which side of the media to print on, remove the media
from the cassette, rotate the stack a half-turn, turn the stack over,
and then place it back in the cassette.
If none of the above relieves media jamming, notify your vendor.
Printing
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3-31
Cancelling a
Print Job
Cancelling a Print Job
To cancel all pages currently received by the printer, press the Cancel
key on the printer control panel.
To cancel all pages of the print job not yet received by the printer, cancel the job at your PC.
»
Note: Since all pages of a multi-page print job may not have been
received by the printer at the time you’re trying to cancel the job, you
may have to cancel the job both at the printer and at your PC.
v
3-32
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4
Control Panel
In This Chapter . . .
n
n
n
n
Message window on page 4-3
Control panel indicators on page 4-4
Function keys on page 4-5
Printer configuration on page 4-5
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Introduction
Introduction
The control panel, located on the front of the printer, has two
functions:
n
n
It alerts you to the printer’s current status, including any error
needing your attention
It allows you to configure several printer features
The control panel consists of a message window, four LED indicators,
and eight keys. Each of these is discussed in the following sections.
Idle
4-2
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About the
Control Panel
About the Control Panel
The Message Window
The message window provides two functions:
n
n
It displays status and error information. See chapter 8, “Troubleshooting,” for an annotated list of status and error messages.
It displays configuration options. Configuration is discussed later
in this chapter.
Message Display
Messages are displayed in three ways in the message window:
n
n
Continuous display — A short status message such as Idle
displays continuously until the status changes.
Scrolling display — A longer status message, such as Paper
out upper tray, scrolls marquee-style so that you can read
the whole message whenever you happen to look at the printer.
In all tables throughout this manual, messages that scroll are
shown in shaded boxes.
Message Language
Messages and configuration options can be displayed in 6 languages.
See “Setting the Message Window Language” on page 4-8 for more
information.
Control Panel
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4-3
About the
Control Panel
The Control Panel Indicators
Four LED indicators provide printer status information.
On —The printer is on line and ready to
accept new print jobs. Press the
Online/Offline key once to take the
printer off line (the indicator goes out).
Off—The communication port is closed, so
no new data is accepted. The printer
continues printing until it has finished
all jobs in process. Although jobs
continue to compile and print using the
data already received, a job may be
interrupted, causing it to wait for more
incoming data before printing resumes.
Press the Online/Offline key once to
put the printer back on line and ready to
accept new print jobs (the indicator
goes back on).
Blinking—The printer is sleeping (in
Energy Saver mode) or warming up, or
an engine error has occurred. Check
the message window.
Blinking—The printer is receiving data
from the PC.
On—An optional printer hard disk is being
accessed.
Blinking—System software is being
downloaded to FLASH.
On—An error message is displayed in the
message window.
4-4
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About the
Control Panel
The Function Keys
The printer control panel has eight function keys.
If the printer is on line (the Ready LED is
lighted), press the Cancel key to cancel the page
currently printing. To cancel the entire print job,
use the printer driver.
If the printer is off line (the Ready indicator is not
lighted) and you’re in the configuration menu,
press the Cancel key to exit from the configuration
menu without saving any selections.
Press this key to enter the printer’s configuration
menu.
Press the Next key to move to the following
configuration option.
Press this key to take the printer off line to use the
configuration menu or to put the printer on line and
available for printing.
Press the Previous key to move to the previous
configuration option.
Press this key to save enter configuration menus
and to save configuration option settings. (The
“Copy” portion of the key isn’t used. It’s available if
you upgrade your printer to a QMS 2060 GX Print
System. Contact your QMS vendor for
specifications and purchase information.)
Press this key to find out the number of page faces
that have been printed. (A page face is one side of
a sheet of media. Therefore, a simplex page has
one printed face while a duplex page has two
printed faces.) The message window reads Page
count # xxx.
Control Panel
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4-5
Printer
Configuration
Press this key to select a media input source.
Choices are upper tray, manual feed (the
multipurpose tray), and lower tray (the optional
feeder).
Printer Configuration
You can configure the printer in the following ways:
n
n
4-6
Through the Windows 95 or Windows NT printer driver—
Most of the configuration is done in this way. See chapter 2,
“Working with the Printer Drivers.”
Through the printer control panel—Several options are available. The rest of this section explains how to use the configuration menu.
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Printer
Configuration
The Configuration Menu
Idle
*
Press the Menu key
to move through
the menus.
Energy saver
*
Language
*
Internet address
*
*
*
*
*
*
1 hr
2 hr
Off
15 min
30 min
45 min
English
German
French
Italian
Spanish
Dutch
000.000.000.000
Subnet mask
000.000.000.000
Router 1
000.000.000.000
Router 2
000.000.000.000
Eth. HW address
HW:080086 xxxxxx
Service
Page count # xxxx
Board test
Perform test
Control Panel
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4-7
Printer
Configuration
Accessing the Configuration Menu
To access the configuration menu, make sure the printer is idle (Idle
displays in the message window), then press the Online/Offline key to
take the printer off line (the Ready indicator is not lighted), and finally
press the Menu key.
For example, the following table shows how to use control panel keys
to access the printer configuration menu. Press the control panel keys
in the order shown. The printer responds by displaying a status message or configuration menu in the message window.
»
Press
this key
to...
The message
window reads...
Online/
Offline
Turn off the Online indicator and ready the Idle
printer for configuration.
Menu
Access the configuration menu.
Energy saver
Note: The printer must be off line and idle before you can access the
configuration menu.
Selecting Configuration Menu Options
Once you access the configuration menu, you use the control panel
keys to move through the menu. Use the following keys:
4-8
Press this key...
to...
Menu
Advance through the available menus: Energy
saver, Language, Internet address, Subnet mask,
Router 1, Router 2, and Eth. HW address
(Ethernet Hardware address). (Service and
Board Test have different functions. They are
explained in chapter 8, “Troubleshooting.”)
Select
Save an option.
Next
Advance to the next option within a menu.
Previous
Return to the previous option within a menu.
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Printer
Configuration
For example, the instructions below show how to change the Energy
Saver time interval from 1 hour to 15 minutes.
Press
to...
this key...
The message
window reads...
Online/
Offline
Turn off the Online indicator and
ready the printer for
configuration.
Idle
Menu
Access the Energy saver menu.
Energy saver
Select
Access the Energy saver menu
options.
1 hr
Next
(3 times)
Advance through the Energy
saver menu options to 15 min.
2 hr
None
15 min
Select
Select and save 15 min.
Selected*
Energy saver
*Selected displays for 1.5 seconds before the message window again reads
Energy saver.
Setting the Message Window Language
Status and error messages as well as configuration menus and
options can be displayed in the message window in one of six
languages.
Menu
Language
Choices
Dutch, English, French, German, Italian, Spanish
Default
English
Control Panel
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4-9
Printer
Configuration
Setting Energy Conservation
The QMS 2060 WX Print System is Energy Star compliant. The
Energy Saver menu allows you to specify whether the printer changes
to a low-power state (the engine remains on, but the fuser turns off)
after the printer is inactive for a specified length of time. When a print
job is received, the printer returns to normal power with 70 seconds.
Menu
Energy saver
Choices
Off, 15 min, 30 min, 45 min, 1 hr, 2 hr
Default
1 hr
Setting the Internet Address
The Internet Address menu allows you to set the printer’s network
(Internet) address. The address is in the format xxx.xxx.xxx.xxx.
Menu
Internet address
Choices
Each xxx.xxx.xxx.xxx triplet can have a value of 001–
254.
Default
000.000.000.000
Notes
n
n
n
n
n
4-10
If you’re using the Ethernet interface, this address
must be set, and it must be unique.
Once you save your changes to this menu, the
printer automatically reboots.
The address must consist only of numbers and
periods. Selecting a letter or another symbol
results in an error message.
Any xxx value between 1 and 9 must begin with 00
(for example, 1 is entered as 001, and 9 is entered
as 009).
Any xxx value between 10 and 99 must begin with
0 (for example, 10 is entered as 010, and 99 is
entered as 099).
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Printer
Configuration
Setting the Subnet Mask
The Subnet Mask menu allows you to set the printer’s subnet mask.
The address is in the format xxx.xxx.xxx.xxx.
Menu
Subnet mask
Choices
Each xxx.xxx.xxx.xxx triplet can have a value of 001–
254.
Default
000.000.000.000
Notes
n
n
n
n
n
If subnets are not used with your network, the subnet mask should remain 000.000.000.000. (Check
with your network administrator.) This allows the
interface to provide automatic sensing of gateways.
If you identify a subnet mask, this automatic sensing is disabled.
Once you save your changes to this menu, the
printer automatically reboots.
The address must consist only of numbers and
periods. Selecting a letter or another symbol
results in an error message.
Any xxx value between 1 and 9 must begin with 00
(for example, 1 is entered as 001, and 9 is entered
as 009).
Any xxx value between 10 and 99 must begin with
0 (for example, 10 is entered as 010, and 99 is
entered as 099).
Control Panel
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4-11
Printer
Configuration
Setting the Router Address
The Router 1 and Router 2 menus allow you to set the Internet
address of one or two routers. The addresses are in the format
xxx.xxx.xxx.xxx.
Menu
Router 1
Router 2
Choices
Each xxx.xxx.xxx.xxx triplet can have a value of 001–
254.
Default
000.000.000.000
Notes
n
n
n
n
n
4-12
If gateways are not used with your network, the
router 1 and router 2 addresses should remain
000.000.000.000. (Check with your network administrator.)
Once you save your changes to this menu, the
printer automatically reboots.
Each address must consist only of numbers and
periods. Selecting a letter or another symbol
results in an error message.
Any xxx value between 1 and 9 must begin with 00
(for example, 1 is entered as 001, and 9 is entered
as 009).
Any xxx value between 10 and 99 must begin with
0 (for example, 10 is entered as 010, and 99 is
entered as 099).
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Printer
Configuration
Setting the Ethernet Hardware Address
The Eth. HW Address menu allows you to override the printer’s
factory-default Ethernet hardware address.
Menu
Eth. HW address
Choices
See your network administrator
Default
The printer’s serial number in the form
HW:xxxxxx xxxxxx
Notes
n
n
Once you save your changes to this menu, the
printer automatically reboots.
Ethernet addresses begin with “0200.” These numbers are not displayed in the message window, and
they may not be changed. For example, if the Eth.
HW address is set to HW:080086 1150C2, the
physical Ethernet address of the printer is actually
02000800861150C2.
Using the Service Menu
The Service menu allows you to identify the number of page faces
that have been printed. (A page face is one side of a sheet of media.
Therefore, a simplex page has one printed face while a duplex page
has two printed faces.) For complete information, see chapter 8,
“Troubleshooting.”
Using the Board Test Menu
The Board Test menu allows you to test the printer. For complete
information, see chapter 8, “Troubleshooting.”
v
Control Panel
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4-13
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5
Printer Options
In This Chapter . . .
n
n
n
n
n
n
n
Available options and accessories on page 5-2
Duplexer on page 5-3
Additional media cassettes on page 5-8
Optional feeder on page 5-9
Single In-line memory modules (SIMMs) on page 5-12
Updating system software on page 5-19
Updating the printer driver on page 5-20
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Introduction
Introduction
The following options are available for your printer. Contact your QMS
vendor for purchase information.
2060 GX Print
System
Upgrade
Workgroup printer with 16 MB or RAM, a
Centronics/IEEE 1284 bidirectional parallel
interface, and a QMS CrownNet Ethernet
(EtherTalk, LAN Manager/LAN Server, NetWare,
TCP/IP) interface as well as an optional interface
(supporting a DECnet, LocalTalk, CrownNet TokenRing, serial, or second CrownNet Ethernet
interface) and a SCSI interface (supporting up to 3
external hard disks or up to 2 external hard disks
and an optional CrownCopy scanner). Contact your
QMS vendor for specifications.
Duplexer
Unit providing two-sided printing on executive to
11x17/A3 paper sizes.
Media Cassettes
and Optional
Feeder
250-sheet universal media cassette (supports up to
11x17/A3 media).
500-sheet letter/A4 cassette.
Optional feeder with a choice of a 500-sheet
letter/A4 cassette or a second 250-sheet universal
media cassette.
Memory
4, 8, and 16 MB DRAM SIMMs
See FAQ 7191 for a list of each approved SIMM, its
manufacturers and part numbers, and the QMS
products on which it can be used. You can access
QMS FAQs through the Internet at
http://www.qms.com/www/faq/ or through Q-FAX
(see appendix A, “QMS Customer Support,” to find
out how to access Q-FAX documents).
5-2
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Duplexer
Duplexer
The optional duplexer allows you to print automatically on both sides
of any size media up to and including tabloid (11.0"x17.0"/
279.4x431.8 mm).
»
Note: Due to the curved path of the duplexer, use only 17–24 lb
(64–90 g/m2) paper. You cannot duplex print on envelopes,
transparencies, or labels.
Memory Requirements
Your QMS 2060 WX Print System standard comes with 8 MB of
memory. This allows you to duplex print on all supported page sizes.
»
Note: Duplex printing long documents with complex images on large
page sizes may require additional memory.
Installing the Duplexer
1
Remove the duplexer from its box, and then remove all the
packing materials.
2
Turn off the printer, and remove the power cord and all interface cable(s).
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5-3
Duplexer
3
5-4
Remove the panel for the duplex drive section on the back of
the printer.
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Duplexer
4
Attach the two duplex brackets (J-hooks, included with the
duplexer) to the back of the printer in the holes provided.
Note: Press down until you hear a click.
»
5
Hook the duplexer onto the brackets.
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5-5
Duplexer
5-6
6
Position the duplexer in place over the panel and the bracket.
7
Secure the duplexer in place with the two screws.
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Duplexer
8
Reconnect the interface cables, plug in the power cord, and
turn on the printer.
9
Check the message window to make sure the printer is ready
to print.
10 Configure the printer for duplex printing through the printer
driver.
See chapter 2, “Working with the Printer Drivers,” for details.
Removing the Duplexer
1
Turn off the printer.
2
Remove the two screws.
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5-7
Additional Media
Cassettes
3
Pull the duplexer back to a 45 ° angle, and lift it up and away
from the printer.
Additional Media Cassettes
The standard printer configuration provides a multipurpose tray and a
250-sheet cassette, for a total capacity of 400 sheets. Additional
media cassettes provide two main benefits:
n
n
5-8
Expanded flexibility to switch media size, color, and type without
having to unload and load media. Keep replacement cassettes
close by, and you can easily change media by slipping one cassette out and another in.
Increased media-feed capacity (requires installation of an
optional feeder).
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Optional Feeder
Optional Feeder
The printer and standard feeder are stacked on top of the optional
feeder, so no additional space is necessary. It comes with either a
500-sheet letter/A4 cassette or a second 250-sheet universal media
cassette. The optional feeder provides two benefits:
n
n
It increases your printer’s media-feed capacity to a total of 900 or
1150 sheets, depending on whether you install an optional 250sheet or 500-sheet cassette.
It allows you to load different sizes or colors of media and easily
change between them by switching cassettes.
Unpacking the Optional Feeder
1
Remove the feeder from its shipping carton, and place it on a
flat surface.
2
Remove any tape and packing material from the feeder.
3
Save the carton and packing material in case you ever have
to move or relocate the feeder.
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5-9
Optional Feeder
Installing the Optional Feeder
1
M
Turn the printer off, and then disconnect the power cord and
all interface cable(s).
WARNING! Remember that the feeders (standard and optional)
on the bottom of the printer stack are not attached to the printer.
Make sure you lift the printer by the carrying grips on the bottommost feeder in the stack. If the printer is lifted alone, the bottom
feeders could fall off, causing bodily injury or damage to the
printer. If you need to lift just the printer, use the grips on it and
make sure it detaches completely from the feeder below before
moving it to the side.
ACHTUNG! Bitte beachten Sie, daß die Papierzuführungen
unterhalb des Druckers nicht fest mit dem Drucker verbunden
sind. Wenn Sie das gasamte Gerät hochheben wollen, greifen
Sie deshalb in die Griffmulden der untersten Papierzuführung.
Wenn Sie nur den Drucker hochheben, kann es sein, daß die
Papierzuführung sich löst und herunterfällt. Dabei können Sie
sich verletzen und der Drucker kann beschädigt werden. Deshalb
versichern Sie sich, daß die Papierzuführung nicht mehr mit dem
Drucker verbunden ist bevor Sie diesen Drucker an einen
anderen Platz stellen. Benutzen Sie unbedingt die Griffmulden
am Drucker, wenn Sie ihn transportieren wollen.
2
M
Place the optional feeder in the appropriate location.
WARNING! The printer is heavy, so two people should lift it.
ACHTUNG! Enternen Sie den Netzstecker und lassen Sie die
Heizung abkühlen, bevor Sie den Drucker reinigen.
5-10
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Optional Feeder
3
Using the carrying grips located on the sides of the standard
feeder, set the printer and standard feeder on the optional
feeder, using the coupling pins as guides.
Note: Align the printer over the pins on the optional feeder, and
set the printer down on the optional feeder so that the three
positioning posts on the optional feeder fit into the holes on the
printer’s bottom. Ensure that the printer and the optional feeder
are securely seated.
»
4
Reconnect the interface cables, plug in the power cord, and
turn the printer back on.
If you experience problems, check the order of the paper feeders
in the stack, making sure that the optional paper feeder’s connector is correctly aligned with the pins on top of the standard paper
feeder.
5
»
Load the optional cassette, using the directions in chapter 3,
“Printing.”
Note: In the printer driver this cassette is called the lower tray.
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5-11
Single In-Line
Memory Modules
(SIMMs)
Single In-Line Memory
Modules (SIMMs)
Single in-line memory modules (or SIMMs) are compact circuit
boards with surface-mount memory chips. The QMS 2060 WX Print
System comes standard with 8 MB of RAM. However, the two SIMM
connectors on the controller board support up to 32 MB.
»
Note: The 32 MB configuration requires two 16 MB SIMMs. A single
32 MB SIMM will not work correctly.
See FAQ 7191 for a list of each approved SIMM, its manufacturers
and part numbers, and the QMS products on which it can be used.
You can access QMS FAQs through the Internet at
http://www.qms.com/www/faq/ or through Q-FAX. (See appendix A,
“QMS Customer Support,” to find out how to access Q-FAX
documents. FAQ numbers may be subject to change, so you may
want to obtain a directory of Q-FAX documents before requesting a
specific document.)
You may need additional memory (SIMMs) for the following:
n
n
To print complex images on large page sizes
To images with greater than 40% gray shading on Universal size
media
How the PC and Printer Use Memory
PC
When you print a file, the QMS 2060 WX printer driver uses the PC’s
memory to
5-12
1
Send data from the Windows display to the Spooler (a file on
the disk) and then
2
Compress the data and send it from the Spooler to the
selected port, either parallel or Ethernet.
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Single In-Line
Memory Modules
(SIMMs)
Some applications use hard disk storage on the PC to render the
image. However, in all Windows environments, if the PC runs out of
memory, Windows informs you. If this happens, you have the option
of allowing the printer to start printing the job while it is still being
spooled rather than waiting for it to be completely spooled before
starting the print process. (See “Files Fail to Print” in chapter 8, “Troubleshooting” for more information.)
Printer
Typically, most files print with the 8 MB of memory that comes
standard on your QMS 2060 WX. However, some files may exceed
this amount. If the printer doesn’t have enough memory, a Printing
need more memory message displays in the printer’s message
window.
Installing a SIMM
M
WARNING! This option—which requires access to the controller
board—should be performed only by a qualified QMS service
technician. Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Arbeiten am QMS Controller sollten nur von
qualifiziertem Servicepersonal durchgeführt werden. Bitte schalten
Sie den Drucker aus und ziehen Sie den Netzstecker heraus bevor
Sie die Druckerabdeckung öffnen.
s
Caution: This hardware change automatically restores defaults.
It's very important to protect the controller board from electrostatic
damage while performing this task.
If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground (for example, the bare metal chassis of equipment,
as on the back of a computer, that is plugged in but turned off).
Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic,
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5-13
Single In-Line
Memory Modules
(SIMMs)
rubber, wood, painted metal surfaces, and telephones are not
acceptable grounding points. The printer isn't an acceptable
grounding point either because it must be unplugged before you
perform this task.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you
handle any printer boards or components and before removing the
controller board cover. Redischarge your body each time after
walking around and before touching the controller board again.
Handle the controller board carefully, and try to handle it by the edges
only.
Required Tool: Phillips screwdriver.
5-14
1
Turn off the printer, and then disconnect the power cord and
interface cable(s) from the printer.
2
Loosen the two screws, one on each end of the metal
mounting bracket cover on the rear of the printer.
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Single In-Line
Memory Modules
(SIMMs)
3
Remove the controller board.
Using both hands, grab the two screws (on the metal mounting
bracket cover), slide the controller board out of the printer, and
set-it aside on a flat surface.
4
Position the controller board on a flat surface, so the controller board lies flat and the bracket is facing you.
5
If necessary, remove an existing SIMM.
a
Release the SIMM.
Pull the latches on each side of the SIMM connector outward
using both thumbs.
b
Remove the SIMM.
Tilt the SIMM backwards to a 45° angle away from the SIMM
connector, and then lift it out.
6
Remove the new SIMM from the anti-static bag.
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5-15
Single In-Line
Memory Modules
(SIMMs)
7
Insert the new SIMM into the SIMM connector.
Hold the SIMM at a 45° angle to the controller board, with the
notch on the right side and the bottom edge is in the connector.
»
5-16
Note: You can insert a SIMM in either SIMM connector as long as
DRAM0, and the SIMM connector before the one you’re installing,
is occupied.
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Single In-Line
Memory Modules
(SIMMs)
8
Tilt the SIMM up to a 90° angle until you feel it snap into
place.
When seated, the SIMM stands upright, firmly in place. If you
cannot snap the SIMM into place, do not force it. Reposition it,
making sure that the bottom of the SIMM is seated completely in
the connector.
9
Repeat steps 6-8 for each additional SIMM being installing.
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5-17
Single In-Line
Memory Modules
(SIMMs)
10 Lift the controller board and position it on the guide rails
inside the printer.
Guide
Rails
11 Slide the controller board in until it’s firmly seated in the
printer.
12 Tighten the two screws you loosened earlier.
Push in each screw and then tighten.
13 Reconnect the interface cable(s) and the power cord, and
then turn on the printer.
The amount of memory installed and the system software version
are displayed in the control panel message window as the printer
starts up.
5-18
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Updating System
Software
Updating System Software
The system software in your printer is stored in flash memory. This
allows you to update the system software without opening up the
printer and installing new PROMs. Updated system software allows
you to take advantage of future enhancements to the printer.
Use this procedure for both Windows 95 and Windows NT 4.0
systems.
1
If necessary, connect the printer to the PC’s parallel port.
2
Turn on the PC and the printer.
3
Insert the QMS 2060 WX system software disk or CD-ROM
(Shipped with your printer) in the appropriate disk drive on
your PC.
4
Access the Run... command:
n
n
n
5
Windows 95
From the Start menu choose Run...
Windows NT 3.51 From the File menu in Program Manager
choose Run...
Windows NT 4.0
From the Start menu choose Run...
With the printer on line and Idle, in the Run dialog box type
x:\updt_lpy↵
Replace x with the letter of the disk drive in which you inserted
the system software disk or CD-ROM, and replace y with the
number of the parallel port on your PC to which you connected
the printer cable (for example, a:\updt_lp1↵ or a:\firmware\updt_lp1↵).
The downloading process takes about a minute. During the downloading process, the Disk light blinks, and the messages New
kernel..., Erasing flash, and Writing flash appear in
the printer’s message window.
After the updated system software has been written to flash
ROM, the printer reboots (Booting...) with the new system
image, and returns to Idle.
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5-19
Updating the
Printer Drivers
Note: As the printer reboots, watch the message window for a
message verifying the amount of memory currently installed in
the printer and identifying the current version number of the
system software (for example, 8 Meg ver 2.01).
»
6
Remove the disk or CD-ROM from the PC, and store it in a
safe place.
Updating the Printer Drivers
Windows 95 Printer Driver
»
Note: If you want to update the Windows NT printer driver, refer to
“Windows NT 3.51 Printer Driver” on page 5-22 or “Windows NT 4.0
Printer Driver” on page 5-24.
1
From the Windows 95 Start menu choose Settings.
2
From the Settings menu choose Printers.
3
If it’s installed, select the QMS 2060 WX printer driver in the
Printers window.
4
From the File menu choose Delete.
Select Yes when you’re asked if you’re sure you want to delete the
printer.
5
Shut down your PC in the usual way.
6
If you’re using a parallel connection, continue with the next
section, “Parallel Connections.”
If you’re using an Ethernet network connection, skip to
“Ethernet Connections” on page 5-21.
Parallel Connections
Windows 95 and the parallel port on the QMS 2060 WX both support
Plug and Play technology, which lets your PC and its attached devices
work together automatically. The correct printer driver is automatically
5-20
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Updating the
Printer Drivers
selected for you when you perform the following procedure. However,
if you ever want to install (or reinstall) the printer driver manually, use
the instructions in the following section, “Ethernet Connections.”
1
Turn on the printer.
The printer goes through an initialization warm-up and self-testing
that lasts less than 2 minutes. When the warm-up is complete,
Idle displays in the message window.
2
Turn on the PC.
3
A message window informs you New Hardware Found, and
then you’re prompted to insert the printer driver disk.
4
Insert the QMS 2060 WX printer drivers disk or CD-ROM
(shipped with your printer) in the appropriate disk drive on
your PC, and choose OK to continue.
5
Follow the instructions on the screen to install the printer driver.
When the installation is complete, the Windows 95 desktop
appears.
6
Remove the disk or CD-ROM from the PC, and store it in a
safe place.
Ethernet Connections
Because Ethernet connections don’t support Plug and Play
technology, you must install the printer driver manually as follows.
1
From the Windows 95 Start menu choose Settings.
2
From the Settings menu choose Printers.
3
Insert the QMS 2060 WX printer drivers disk or CD-ROM
(shipped with your printer) in the appropriate disk drive on
your PC.
4
Double-click on Add Printer.
5
Follow the instructions in the Add Printer Wizard.
6
When you're prompted to select a manufacturer and printer,
choose Have Disk...
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5-21
Updating the
Printer Drivers
7
In the Install From Disk window, choose Browse...
8
Select the disk drive in which you inserted the disk or CDROM in the previous step, and then select the appropriate
language directory (for example, English).
QMSWX.INF displays in the File Name list.
9
Choose OK to return to the Install from Disk window.
10 Choose OK again.
11 In the displayed list of printers, select the printer driver you
want to install (QMS 2060 WX), and then choose Next.
12 Continue following the instructions in the Add Printer Wizard
to complete the installation.
13 When the installation is complete, exit from the Printers
window.
14 Remove the disk or CD-ROM from the PC, and store it in a
safe place.
Windows NT 3.51 Printer Driver
»
Note: If you’re using Windows NT 4.0, refer to “Windows NT 4.0
Printer Driver” on page 5-24. If you want to update the Windows 95
printer driver, refer to “Windows 95 Printer Driver” on page 5-20.
1
Insert the QMS 2060 WX printer drivers disk or CD-ROM
(shipped with your printer) in the appropriate disk drive on
your PC.
2
Open Print Manager.
3
In Print Manager, select the printer’s icon or window.
4
From the Printer menu, choose Properties.
A Printer Properties dialog box displays.
5
In the Driver box select Other.
An Install Driver dialog box displays.
5-22
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Updating the
Printer Drivers
6
Type the full pathname of the directory where the printer
driver is located on the CD-ROM or disk, and then choose OK.
A Select Driver dialog box displays.
7
In the Printer Driver box, select the QMS 2060 WX printer
driver.
Print Manager installs the new driver.
8
In Print Manager from the Printer menu, choose Create
Printer.
A Create Printer dialog box displays.
9
In the Printer Name box, type a name for the printer.
This name can be up to 32 characters long. It will appear in the
title bar of the printer window and will be the name network users
use to connect to the printer if you share it over the network.
10 In the Driver box, select the printer driver, QMS 2060 WX
Print System.
11 If you want to, in the Description box, type a description.
12 In the Print To box, select the appropriate port to use with the
printer.
13 If you want to share the printer, select the Share this printer
on the network checkbox.
a
If necessary, type a Share Name.
Print Manager usually creates this share name.
b
In the Location box, type a description of the printer’s location
to let network users know where their printed documents can
be found.
14 Choose OK.
15 Remove the disk or CD-ROM from the PC, and store it in a
safe place.
Printer Options
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5-23
Updating the
Printer Drivers
Windows NT 4.0 Printer Driver
»
Note: If you’re using Windows NT 3.51, refer to “Windows NT 3.51
Printer Driver” on page 5-22. If you want to update the Windows 95
printer driver, refer to “Windows 95 Printer Driver” on page 5-20.
1
Insert the QMS 2060 WX printer drivers disk or CD-ROM
(shipped with your printer) in the appropriate disk drive on
your PC.
2
In the Windows NT 4.0 Start menu choose Settings.
3
In the Settings menu choose Printers.
4
In the Printers window select the QMS 2060 WX printer driver.
5
From the File menu, choose Delete.
Select Yes when you’re asked if you’re sure you want to delete the
printer.
6
In the Windows NT Start menu choose Settings.
7
In the Settings menu, choose Printers.
8
In the Printers window double-click the Add Printer icon.
The Add Printer Wizard opens.
9
When prompted, choose My Computer to identify how the
printer is attached to your workstation, and then choose
Next.
My Computer means Local Printer. This is the appropriate choice
whether you are connecting the printer directly to your computer
via the parallel port or to a network via the Ethernet port (in which
case you’ll replace LPT1 with QMS Port when you install the
QMS Network Print Monitor).
10 When prompted, select the appropriate port to use with the
printer, and then choose Next.
11 When prompted to select a manufacturer and model of
printer, choose Have Disk.
5-24
QMS 2060 WX Print System User’s
Guide
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Updating the
Printer Drivers
12 In the Install from Disk dialog box, type
drive:\
(where drive is the letter of the disk drive in which you
inserted the QMS 2060 WX printer driver disk in step 1). and
choose OK.
QMS 2060 WX printer displays in the list box.
13 Select the QMS 2060 WX printer, and then choose Next.
14 If you’re replacing an existing Windows NT 4.0 printer driver,
perform this step; otherwise, skip to step 15.
»
a
When prompted, choose Replace Existing Driver, and then
choose Next.
b
When prompted, for a printer name, either accept the
displayed name or type a new one, and then choose Next.
Note: If you’re updating a currently installed QMS 2060 WX on a
Windows NT 4.0 station, always choose to replace the existing driver.
Otherwise, when you’ve finished the installation, a second QMS
2060 WX icon, named “Copy 2,” is displayed in the Printers window.
15 When prompted for sharing information, choose either
Shared or Not Shared, and then choose Next.
n
n
If you chose Not Shared, skip to step 16.
If you chose Shared, provide the sharing information.
a
In the Share Name edit box, type the name of the printer.
This is the name displayed when your PC is connected to
the printer.
b
If you’re sharing your printer with a Windows NT 4.0
workstation, choose OK and go to step 16.
If you’re sharing your printer with a Windows 95
workstation, in the Alternate Drivers list box, select the
Windows 95 operating system, and choose OK.
If the operating system on your PC does not have the
QMS 2060 WX printer driver for Windows 95, you’ll be
Printer Options
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5-25
Updating the
Printer Drivers
prompted to install it: Insert the QMS 2060 WX printer
driver disk and choose OK.
The required files are copied to the appropriate directory.
»
Note: When the QMS 2060 WX is connected to a Windows 95 server, the printer driver must be installed on the
server and on every client PC. (Refer to the QMS 2060
WX Print System Setup Guide for more information.)
16 When asked if you would like to print a test page, choose
either Yes or No, and then choose Finish.
The Windows NT 4.0 printer driver installs, and then the Windows
desktop appears.
17 Remove the disk or CD-ROM from the PC, and store it in a
safe place.
v
5-26
QMS 2060 WX Print System User’s
Guide
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6
Maintenance
In This Chapter . . .
n
n
n
n
Handling the printer on page 6-2
About toner cartridges on page 6-4
Replacing toner cartridges on page 6-6
Cleaning the printer on page 6-10
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Introduction
Introduction
This chapter describes how to handle and clean the printer as well as
how to replace a toner cartridge.
Blurred or splotchy prints and paper jams can result from dusty printer
parts. Regular cleaning takes only a few minutes and helps ensure
print quality. Printer parts that require cleaning are the paper pick-up
rollers and the outside surface of the printer.
Handling the Printer
Handle the printer with care to preserve its life. Abuse may cause
damage. Keep the following guidelines in mind:
n
n
n
n
n
n
n
n
n
6-2
Don’t place anything on the top of the printer.
Don’t place anything on the multipurpose tray except the media
being used for printing.
Avoid spraying cleaning solution directly on the printer’s surface;
the spray could penetrate through the air vents of the printer and
damage the internal circuits.
Be careful when cleaning the inside or removing paper jams, as
the fixing assembly and other internal parts become very hot.
Leave the printer cover open before handling the inside of the
printer.
Don’t close the covers abruptly or expose the printer to vibrations.
Don’t cover the printer immediately after using it. Turn it off, and
wait until it cools down.
Don’t leave the printer open for any length of time, especially in
well-lit places; light may damage the toner cartridge.
Don’t open the printer during printing and do not tap paper stacks
on the printer.
Don’t tilt, lubricate, or disassemble the printer.
QMS 2060 WX Print System User's Guide
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Handling the
Printer
n
n
n
M
Don’t touch the electrical contacts, gears, or laser beam devices.
Doing so may damage the printer and cause the print quality to
deteriorate.
Keep media in the output tray at minimum level. If the media
stacks too high, your printer may experience media jams and
excessive media curl.
Lift the printer from the bottom only, using the grips. Make sure
two people are available to lift the printer when moving it.
WARNING! Remember that the media feeders on the bottom of
the printer stack are not attached to the printer. Make sure you lift
the printer by the carrying grips on the bottom-most unit in the
stack. If the top unit is lifted alone, the bottom units could fall off,
causing bodily injury or damage to the printer. If you need to lift
just the top unit, use the grips and make sure it detaches
completely from the cassette below before moving it to the side.
ACHTUNG! Bitte beachten Sie, daß die Papierzuführungen
unterhalb des Druckers nicht fest mit dem Drucker verbunden
sind. Wenn Sie das gasamte Gerät hochheben wollen, greifen
Sie deshalb in die Griffmulden der untersten Papierzuführung.
Wenn Sie nur den Drucker hochheben, kann es sein, daß die
Papierzuführung sich löst und herunterfällt. Dabei können Sie
sich verletzen und der Drucker kann beschädigt werden. Deshalb
versichern Sie sich, daß die Papierzuführung nicht mehr mit dem
Drucker verbunden ist bevor Sie diesen Drucker an einen
anderen Platz stellen. Benutzen Sie unbedingt die Griffmulden
am Drucker, wenn Sie ihn transportieren wollen.
n
Keep the following in mind when storing the printer for an
extended period:
-
Unplug the printer.
-
Remove the toner cartridge from the printer and repack it in
its aluminum bag or wrap it in a thick cloth to protect it from
direct sunlight and any other bright light.
-
See the “Environmental Requirements” section of appendix
B, “Technical Specifications,” for storage specifications.
Maintenance
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6-3
About Toner
Cartridges
About Toner Cartridges
Characters and images are created in your laser printer through a
process that applies toner (made of carbon particles) to the page in
the printer’s fusing unit. When an image is formed, a positive electrical charge is applied to transfer the image to the page. The toner cartridge contains the toner and the photosensitive drum (which
functions like photographic film) needed to operate the laser printer.
Toner Cartridge Life
A toner cartridge contains enough toner to print a minimum of 10,000
letter/A4-size simplex pages at normal (5%) page coverage.
When the cartridge toner supply runs low, the printer message Toner
low displays in the message window. Usually, parts of the page print
lighter. It is your option whether or not to continue printing when the
engine senses it is out of toner.
Extending Toner Cartridge Life
Sometimes, you can increase the life of the toner cartridge by taking it
out of the printer and redistributing the toner—hold the cartridge with
both hands and then gently rock it from side-to-side (as you do for a
new cartridge) five or six times. If the TONER LOW message remains
in the message window, you must replace the toner cartridge.
Refilled Toner Cartridges
Refilled toner cartridges may produce variations in toner quality and
reliability and may reduce the print quality of your documents. In addition, toner leaks affect your warranty.
Ordering Toner Cartridges
Choosing the right consumables for your QMS 2060 WX Print System
will not only increase its reliability and performance, but also minimize
the risk of damage. Only QMS toner cartridges are designed to meet
the exact specifications of your QMS printer, guaranteeing maximum
performance, efficiency, and long life.
6-4
QMS 2060 WX Print System User's Guide
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About Toner
Cartridges
In the US, call 1 (800) 777-7782 to order toner cartridges and other
consumables. In other countries, see appendix A, “QMS Customer
Support,” for the telephone number of the QMS office nearest you.
Handling Toner Cartridges
The cartridge contains the toner and laser-sensitive drum needed to
operate the laser printer.
n
n
The cartridge has a wide opening for the laser beam guided via
the reflecting mirror. Be careful not to drop any foreign objects,
such as clips or pins into the cartridge, when handling and installing the cartridge.
The drum is extremely sensitive and may deteriorate if exposed to
bright light; do not open or touch the drum protective shutter.
Storing Toner Cartridges
Keep the following guidelines in mind when storing toner cartridges:
n
n
n
n
n
Toner cartridges are sensitive to bright light.
-
Keep them in their protective bags until you’re ready to install
them.
-
Don’t store them in direct sunlight or room light (more than
1500 lux).
Store toner cartridges horizontally in a cool, dry location. The
maximum storage temperature is 95° F (35 ° C), and the maximum storage humidity is 80% without condensation.
Keep toner cartridges level during storage. Do not stand or store
them on their ends upside down; the toner inside the cartridges
may become caked or unequally distributed.
Store toner cartridges away from salty air environments and corrosive gases such as aerosols.
Keep toner cartridges away from monitors, disk drives, and floppy
disks. The magnets in the cartridges can damage stored data.
Maintenance
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6-5
About Toner
Cartridges
Replacing a Toner Cartridge
1
Press the upper unit
lock release button,
and open the top
cover.
2
Remove the empty
toner cartridge.
While grasping the grip
area of the empty toner
cartridge, remove the
cartridge by pulling up
it and then toward you.
3
Dispose of the old toner cartridge.
Note: Put the old toner cartridge in a trash receptacle. Do not
dispose of it by burning.
»
4
Remove any residual toner powder from inside the printer.
See “Cleaning the Inside of the Printer” on page 6-12.
6-6
QMS 2060 WX Print System User's Guide
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About Toner
Cartridges
5
▲
Lift the toner cartridge out of its shipping carton, open the
aluminum protective bag, and remove the cartridge.
Caution: The toner cartridge is sensitive to bright light. Do not
remove the cartridge from the printer until you’re ready to return it
to its protective bag. Store the cartridge in an environment that is
not subject to extreme heat or humidity, salty air, or corrosive
gases, such as aerosols. Keep the toner cartridge away from your
computer. The magnets in the cartridge can damage data,
particularly on your floppy disks.
After taking the toner cartridge from its protective bag, do not
open the cover or touch the OPC drum of the toner cartridge
because it may deteriorate the drum and reduce print quality.
6
Distribute the toner in
the cartridge.
Hold the cartridge with
both hands, and gently
rock it from side-to-side
five or six times to distribute the toner.
Maintenance
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6-7
About Toner
Cartridges
7
Remove the tape seal.
a
Position the
cartridge so the
center handle faces
away from you.
b
Holding the
cartridge in place
with your left hand,
use your right hand
to grasp the tab on
the side of the toner
cartridge.
c
Handle
Tab
Pull the plastic strip
straight out.
If the strip breaks, grasp the clear part of the tape seal and
pull it straight out.
d
6-8
Discard the strip and the tape seal.
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About Toner
Cartridges
8
9
Slide the toner cartridge in the printer.
a
Holding the handle of the toner cartridge with your right hand,
so the arrow on the toner cartridge is facing away from you,
angle the cartridge down into the printer.
b
Place the cartridge on the rails inside the upper unit of the
printer, and gently slide it straight down until it is firmly
seated.
Close the printer’s top cover.
Maintenance
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6-9
Cleaning the
Printer
Cleaning the Printer
Fine particles of dust from the paper may accumulate inside the
printer. This could affect the printer’s performance. So the printer
should be cleaned on a regular basis to prevent potential malfunctions. You need to clean only the following areas:
n
n
The outside of the printer
The inside of the printer
Cleaning Guidelines
M
WARNING! Turn off the printer, unplug the power cord, and
disconnect any interface cables before cleaning.
ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor
Sie den Drucker reinigen.
In addition to unplugging the printer, follow these guidelines when
cleaning the printer:
n
n
n
Clean the printer before use or allow a few minutes after unplugging it so that the fusing unit can cool down.
Don’t leave moisture inside the printer. Allow all parts to dry thoroughly before closing the printer cover.
Use a soft, lint-free cloth.
Cleaning the Outside of the Printer
M
WARNING! Turn off the printer, unplug the power cord, and
disconnect any interface cables before cleaning.
ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor
Sie den Drucker reinigen.
6-10
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Cleaning the
Printer
To protect and maintain the appearance of your printer, wipe the
cover and external parts with a soft cloth moistened with water or mild
detergent.
M
WARNING! Do not spill water or detergent into the printer; otherwise
the printer will be damaged and an electric shock may occur.
ACHTUNG! Verschütten Sie kein Wasser oder andere Flüssigkeiten
auf dem Drucker, da das Gerät sonst beschädigt wird oder die Gefahr
eines elektrischen Schlages besteht.
▲ Caution: Avoid using solvents, such as alcohol and benzene, or
sprays as they may damage the finish.
Maintenance
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6-11
Cleaning the
Printer
Cleaning the Inside of the Printer
M
WARNING! Unplug the printer’s power cord before cleaning the
printer and ensure that the fusing unit has cooled down.
ACHTUNG! Entferne Sie den Netzstecker und lassen Sie die
Heizung abkühlen, bevor Sie den Drucker reinigen.
To maintain clear, crisp print quality, clean the paper pick-up rollers
beneath the toner cartridge and in the media cassettes and the window glass of the print head unit:
n
n
Every time the toner cartridge is changed.
Whenever print quality becomes unsatisfactory.
Procedure
1
Remove the toner cartridge.
This procedure is described “Replacing a Toner Cartridge” on
page 6-6.
»
6-12
Note: If you plan to reinstall the toner cartridge, put it back in its
aluminum bag or in a desk drawer, or cover it with a thick cloth
while cleaning the interior of the printer. The toner cartridge can
be damaged by exposure to light.
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Cleaning the
Printer
2
Clean the window glass of the print head using a soft cloth.
Note: You can see the window glass if you face the printer from
its rear. If the glass is especially dirty, use a cloth dampened with
ethyl alcohol.
»
Print Head Area
3
Replace the toner cartridge.
Maintenance
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6-13
Using the
Maintenance
Kit
Using the Maintenance Kit
In order to keep your printer in optimum printing condition, we recommend that you contact QMS National Service after every 120,000
page faces printed to order a maintenance kit. (A page face is one
side of a sheet of media. Therefore, a simplex page has one printed
face while a duplex page has two printed faces.)
The maintenance kit contains the following items:
n
n
n
Fuser assembly
Transfer roller
Paper roller
An authorized QMS service technician will install these items.
v
6-14
QMS 2060 WX Print System User's Guide
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7
Repacking the
Printer
In This Chapter . . .
n
Repacking the printer for relocation or shipment on page 7-2
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Introduction
Introduction
If you need to relocate or ship your QMS 2060 WX Print System after
it has been installed, you must follow the procedures in this chapter to
prevent damage to the printer and to keep your warranty valid.
▲ Caution: QMS cannot be held responsible for damage to your printer
during shipment that results from the improper packaging of your
printer. You must use the instructions given in this section before
repacking the printer in its original shipping box with the original
packing materials.
If you need replacement packaging, in the US call QMS National
Service at 1 (334) 633-4300 x 2530. If you need to return the printer
for service, in the US call QMS Customer Service at 1 (334) 633-1072
for an RMA (Return Merchandise Authorization) number before
shipping the printer. In other countries, refer to appendix A, “QMS
Customer Support.”
Remove Cables and Cassette(s)
»
7-2
1
Turn off the printer.
2
Remove the power cable and all interface cables.
3
Remove the media cassette(s) from the printer.
4
Remove the media from the cassette(s).
5
Repack the cassette(s) in their shipping carton(s).
Note: If you’re returning the printer for service, you don’t need to
return the power cable, interface cables, or cassettes. The starter kit
box is a great place to store this equipment as well as the other
equipment you remove from the printer in the following sections.
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Remove the Toner
Cartridge
Remove the Toner Cartridge
1
Press the upper unit
lock release button,
and open the top
cover.
2
Remove the toner
cartridge.
While grasping the
handle of the empty
toner cartridge, remove
the cartridge by pulling
up it and then towards
you.
Repacking the Printer
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7-3
Repack the
Printer
3
Repack the toner cartridge to its original protective aluminum bag and shipping carton.
Note: The toner cartridge is sensitive to bright light. Do not
remove the cartridge from the printer until you’re ready to return it
to its protective bag. Store the cartridge in an environment that is
not subject to extreme heat or humidity, salty air, or corrosive
gases, such as aerosols. Keep the toner cartridge away from your
computer. The magnets in the cartridge can damage data,
particularly on your floppy disks.
»
If you’re disposing of the toner cartridge, put it in a trash
receptacle. Don’t dispose of it by burning.
4
Close the printer’s top cover.
Repack the Printer
M WARNING! The printer weighs about 53 lbs (24 kg). Don’t lift it by
yourself.
ACHTUNG! Der Drucker wiegt ca 23 kg; bitte versuchen Sie
niemals, das Gerät alleine anzuheben oder zu tragen.
»
v
7-4
1
If you have an optional duplexer, remove it from the printer,
and repack it in its original shipping carton. Otherwise, skip
to step 3.
2
If you have an optional feeder, remove it from the printer, and
repack it in it’s original shipping carton. Otherwise, skip to
step 3.
3
Put the printer back in its original protective plastic bag.
4
Get someone to help you with this step: Lift the printer back
into its original shipping carton.
Note: If you’re returning the printer for service, you don’t need to
return the toner, media cassette(s), power cable, interface cables,
or optional duplexer or feeder.
QMS 2060 WX Print System User’s
Guide
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8
Troubleshooting
In This Chapter . . .
n
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n
n
n
n
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n
n
Status messages on page 8-2
Miscellaneous problems on page 8-12
Testing the printer board on page 8-13
Accessing the page count on page 8-14
Media jams on page 8-15
Control panel problems on page 8-24
Output problems on page 8-25
Print quality problems on page 8-32
Printer driver manual installation on page 8-40
Placing a service call on page 8-41
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Introduction
Introduction
This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources
for help. You’ll find in this chapter tables of common status messages,
a problem checklist, and actions you should take when a specific
problem occurs. There are step-by-step instructions for removing
media jams from key locations along the media path, as well as
descriptions of common print quality problems with corresponding
solutions. You’ll also find what information you’ll need to have before
placing a service call if one becomes necessary.
Printer Status Messages
Status messages in the control panel message window provide information about the printer and help you locate many problems. When
the condition associated with a displayed message has changed, the
message is cleared from the window.
»
Note: Status messages are not displayed while the printer is off line.
The following table lists the status messages that may appear in the
message window. Shaded table cells indicate that the message
scrolls.
»
8-2
Note: An “error” message sometimes occurs as a result of an
unusual combination of events, not because of an actual problem.
When the printer stops and an error message displays in the
message window, turn the printer off, wait 5 minutes, then turn it back
on. This often clears the error message indicator and printer
operation resumes. Always try this before making a service call.
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Printer Status
Messages
This message...
indicates...
» Note: Shaded table cells indicate that the message scrolls.
Asic error
There is an application specific
integrated circuit (ASIC) problem. Call
for service.
Bad entry
You have made an illegal entry in the
configuration menu.
Booting
The printer is starting up.
Canceling jobs
All pages currently received by the
printer are being cancelled.
Controller error
There is a controller problem. Call for
service.
Cover open
The top cover on the printer is open.
Download error
press Cancel
An error has occurred in the system
software download procedure. Press the
Cancel key on the printer control panel,
and restart the download procedure. If
this error appears again, call for service.
DRAM test error
There is a DRAM or controller board
problem. Call for service.
Duplex cover open
You are trying to duplex print, but the
cover on the duplexer is open.
Duplex error
There is a duplexer problem. Call for
service.
Duplex jam
Media has jammed in the duplexer.
Remove the jam (see *“Clearing a
Duplexer Media Jam” on page 8-23).
Energy save mode
on
Energy Saver mode is currently in effect.
Erasing flash
The old system software is being erased
from flash memory.
Troubleshooting
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8-3
Printer Status
Messages
This message...
indicates...
» Note: Shaded table cells indicate that the message scrolls.
Ethernet error xx
An Ethernet error has occurred. Record
the error number and contact your
system administrator or the QMS
Response Center.
101 Hardware address conflict
103 mem err
104 appinit
]105 net err
106 net err
107 event err
108 event err
109 hardware address conflict
110 err
111 err
112 couldn’t program physical
113 err
114 RARP err
115 couldn’t program logical address
124 snetopen err
125 netxopn err
126 makeport full
241 shift err
242 fifo count error
8-4
Ethernet port
The printer has identified an Ethernet
interface connection during startup.
F# xxxxxxxx xxx
i960 fault
There is a processor fault. Call for
service (see “Placing a Service Call” on
page 8-41).
Flash error
There is a flash ROM problem. Call for
service (see “Placing a Service Call” on
page 8-41).
HW err 0 cancel
The Ethernet hardware address is not
set. Use the Eth. HW address menu to
set it (see chapter 4, “Control Panel).
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Printer Status
Messages
This message...
indicates...
» Note: Shaded table cells indicate that the message scrolls.
Idle
No jobs are in progress.
Inner jam
Media has jammed. Remove the jam
(see “Media Jams” on page 8-15).
Inner Jam; Paper
Mismatch
The media in the media cassette is different from that chosen in the printer
driver. The job will print on the installed
media size. (However, if the installed
media size is smaller than that chosen in
the printer driver, part of the image may
be clipped.)
If the message doesn’t clear, try this:
n
n
n
Cancel the print job.
If that doesn’t clear the message,
turn the printer off and then on again.
If that still doesn’t clear the message,
or open the top cover, place the correct media (in the correct feed direction) in the media cassette, and then
close the top cover.
IP err 0 cancel
The Internet address is incorrectly set.
use the Internet address menu to set it
correctly (see chapter 4, “Control Panel).
x Meg ver x.x
This indicates the total amount of
memory installed in the printer and the
kernel version. It displays immediately
after QMS 2060 WX test during
printer startup.
Misfeed jam
Media has jammed leaving the media
cassette. Remove the jam (see “Media
Jams” on page 8-15).
Troubleshooting
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8-5
Printer Status
Messages
This message...
indicates...
» Note: Shaded table cells indicate that the message scrolls.
Need more memory
Paper mismatch
More memory is needed to print the job,
and the media in the media cassette is
different from that chosen in the printer
driver.
» Note: Due to the lack of sufficient
memory, parts of the image may be
clipped off.
Need new kernel
The kernel is damaged. Download the
system software again (see “Updating
System Software” in chapter 5, “Printer
Options”).
New kernel...
The kernel is being downloaded during
the system software downloading
process.
Outer jam
Media has jammed leaving the paper
exit unit. Remove the jam (see “Media
Jams” on page 8-15).
Paper out lower
tray
The indicated media cassette is empty;
reload the cassette. (See chapter 3,
“Printing,” for information on refilling
cassettes.)
Paper out manual
feed
Paper out upper
tray
8-6
Parallel port
The printer has identified a parallel
interface connection during startup.
Print job active
The PC is sending a job to the printer.
Printing
The printer is on line and printing.
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Printer Status
Messages
This message...
indicates...
» Note: Shaded table cells indicate that the message scrolls.
Printing need more
memory
The printer is on line and printing, but it
needs more memory to print the file. It
will print as much of the page as it can
currently fit in memory.
» Note: Due to the lack of sufficient
memory, parts of the image may be
clipped off.
Printing paper
mismatch
The media size in the media cassette is
different from that chosen in the printer
driver. The job will print on the installed
media size.
» Note: If the media size installed is
smaller than that chosen in the
printer driver, parts of the image may
be clipped off.
QMS 2060 WX test
The printer is going through its initial
testing during startup.
Selected
You have selected a setting or option in
the configuration menu.
Toner empty
The toner cartridge is empty. (See
chapter 6, “Maintenance,” for
information on replacing the toner
cartridge.)
Toner low
The toner cartridge is low. (See chapter
6, “Maintenance,” for information on
replacing the toner cartridge.)
Warming up
The printer is warming up; the fuser is at
a low temperature. Wait until the printer
has warmed up before you print.
Writing flash
The new system software is being
written to flash memory.
Troubleshooting
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8-7
Print Monitor
Status Messages
Print Monitor Status Messages
Spooler Status Information
One of the following messages displays via Print Manager in the
printer status window when the Windows 95/NT Print Spooler is the
originator of the status information:
This
message...
indicates...
Do this...
Spooling
The print job is being spooled from an
application either on a local or remote
workstation.
Nothing
» Note: Windows NT only—Remote
Downlevel Document displays in the
Document Name column of the
status window when the client
workstation, spooling jobs to an NT
server, does not transmit complete
job information. See your Microsoft
Windows NT documentation for more
information on this message.
8-8
Printing
The spooler is ready to activate the designated monitor and despool the submitted print job.
Deleting
The spooler has finished submitting the
print job to the designated print monitor
and is deleting the spool file.
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Print Monitor
Status Messages
This
message...
indicates...
Error
The spooler is reporting an error
received from the monitor.
n
n
If the print job is spooled on a local
workstation, then a dialog box
prompting you to either delete or
retry the job displays.
If the print job is spooled on a remote
workstation, then the job is retried
until it is either deleted or the printer
becomes
unavailable.
Do this...
n
n
For print jobs
spooled on a local
workstation, click
the appropriate
dialog box button.
For print jobs
spooled on a
remote workstation, either wait
until the error
clears or delete
the job.
Troubleshooting
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8-9
Print Monitor
Status Messages
Monitor Status Information
One of the following messages displays via Print Manager in the
printer status window when the QMS Network Print Monitor is the
originator of the status information:
This
message...
indicates...
Printer
The QMS Network Print Monitor can’t
not
communicate with the printer. Either the
responding printer is off, or the connection is broken.
» Note: If the job is in process, then it
is terminated, removed from the
queue, reported to the Network
Spooler and, if you’re using Windows
NT, listed in the Application Event
Log (if enabled).
Printer
Busy
This message displays while the job is
transferred to the printer.
Do this...
n
n
If the print job is
spooled by a local
workstation, then
either turn on the
printer or reconnect it to the network, and then
click the Retry or
Cancel button.
If the job is
spooled by a
remote workstation, then turn on
the printer or
reconnect it to the
network.
None
» Note: Windows NT only—The flag
next to this message indicates
spooling status:
n
n
8-10
Green Flag—Printer spooling is
enabled.
Red Flag—Printer spooling is
disabled.
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Print Monitor
Status Messages
Printer Status Information
This printer-dependent status information displays via Print Manager
in the printer status window when the QMS Network Print Monitor is
displaying a message from the printer. See “Printer Status Messages”
on page 8-2 for a complete list and description of these messages.
»
Note: When you’re printing remotely via the parallel interface, the
range of error messages is much smaller than when you’re printing
via the Ethernet interface. For example, when the printer status
window displays PAPER OUT, the printer may actually be turned off.
Status messages displayed for Ethernet connections are much more
accurate.
This
message...
indicates...
Control panel The printer has encountered a problem.
status messages, such as
the following:
IDLE
TONER EMPTY
OUTER JAM
n
n
Do this...
Fix the printer problem and then do the
following:
n
If the print job is spooled on a local
workstation, a dialog box prompts
you either to delete or retry the job
displays.
n
If the print job is spooled on a
remote workstation, the job is
retried until it is either deleted or
the printer becomes unavailable
(for example, it is busy printing
another job or it is taken off line).
For print jobs
spooled on a local
workstation, click
the appropriate
dialog box button.
For print jobs
spooled on a
remote workstation, either wait
until the error
clears or delete
the job.
» Note: Remember that if the send
request timeout expires, the print
job will be terminated and cleared
from the system.
Troubleshooting
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8-11
Troubleshooting
Quick Check
Troubleshooting Quick Check
If you’ve just installed your printer and are having problems, be sure
you have correctly followed the procedures explained in the QMS
2060 WX Print System Setup Guide.
Then, check the following:
1
Is the printer status displayed in the control panel window?
If yes, go to question 2.
If not, check the following:
n
n
n
n
2
Is the printer turned on?
Is the power cord plugged into both the power outlet and the
printer?
Is the power outlet working?
Does the line voltage from the power outlet match the
printer's power requirements? See appendix B, “Technical
Specifications.”
Is the printer receiving data from the computer?
Try printing a Microsoft test page.
a
From the Windows 95 or Windows NT Start menu choose
Settings and then Printers.
b
Select the printer and from the File menu choose Properties.
c
On the General tab choose the Print Test Page button.
If the Ready indicator starts blinking, the printer is receiving the data.
If not, check the following:
n
n
n
n
8-12
Are the interface cables securely fastened?
Is the printer on line? The Ready indicator should be lit.
Is your application set up correctly for printing? Are the communication parameters the same as those on your host and printer?
If you still can’t identify the problem, contact your QMS vendor.
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Performing a
Board Test
3
Does your application require any additional printer setup?
If you’re experiencing printing problems not related to print quality,
check the printing section of your application documentation to
see if any additional printer setup steps are required.
Performing a Board Test
You can test the printer by using the Board Test menu.
s
Caution: Make sure the control panel message window reads IDLE
before performing this procedure.
1
Press the Online/Offline key to take the printer off line.
2
Press the Menu key 10 times to access the Board Test menu.
3
Press the Select key to display the Perform test option.
4
Press the Select key to display the message
Online, full test
and begin the test.
The printer displays the following messages several times:
Testing
Testing
Testing
Testing
DRAM
Flash
Ethernet
Asics
When the board test is finished, the message
Board tested OK
displays, and then the message
Booting
displays as the printer restarts and returns to
Idle
Troubleshooting
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8-13
Accessing Page
Count
Accessing Page Count
You can identify the number of page faces that have been printed in
two ways.
»
Note: A page face is one side of a letter/A4-size sheet of media.
Therefore, a simplex letter/A4-size page has one printed face while a
duplex letter/A4-size page has two printed faces, and a simplex
tabloid/A3-size sheet has two printed faces while a duplex tabloid/A3size sheet has four printed faces.
n
Status Page Key
a
Press the Online/Offline key to take the printer off line.
b
Press the Status Page key on the control panel.
The message
Page count # xxx
scrolls in the control panel message window.
n
c
Press the Online/Offline key to return the message window to
Idle.
d
Press the Online/Offline key again to put the printer back on line.
Configuration Menu
a
Press the Online/Offline key to take the printer off line.
b
Press the Menu key nine times to access the Service menu.
c
Press the Select key.
The message
Page count # xxx
scrolls in the control panel message window.
d
8-14
Press the Online/Offline key to return the message window to
Idle and put the printer back on line.
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Media Jams
Media Jams
When a jam occurs, the message window on the control panel displays
one of the following messages: Inner jam, Misfeed jam, or Outer
jam. This section contain procedures for clearing each type of jam.
»
Note: If an Inner Jam; Paper Mismatch message displays in the
message window, the problem is not a media jam. Instead, the media
size in the default media cassette is different from that chosen in the
printer driver. The job will print on the installed media size.
If this message doesn’t clear, either turn the printer off and then on
again, or open the top cover, place the correct size media in the
default media cassette, and then close the top cover.
Locating Print Media Jams
When print media jams occur, a message displays in the message window. Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Frequent jams may also happen if you are using
the wrong weight print media. (See the “Print Media” section of appendix B, “Technical Specifications,” for print media specifications.)
Print media jams can occur in one or more of the following areas:
n
n
n
n
»
Inside the upper unit
Standard or optional cassette unit
Multipurpose tray
Output tray
Note: After clearing a jam, always open and close the top cover once
before printing. Printing will not resume until you do this.
Troubleshooting
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8-15
Media Jams
Clearing a Media Jam Inside the Printer
M
WARNING! The fixing assembly and print delivery guide become
extremely hot when the printer is used. Personal injury could result if
you touch those areas.
ACHTUNG! Die Fixiereinheit und die Papierführung werden sehr
heiß, wenn der Drucker in Betrieb ist; bei Berührung dieser Partien
besteht Verletzungsgefahr!
8-16
1
Open the upper unit.
2
Remove the toner cartridge.
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Media Jams
3
If the edge of the media hasn’t
been fed in the fusing unit,
open the front transport guide
and pull the jammed media
upward and then out.
Front Transport
Guide
4
»
If the edge of the media has
been fed into the fusing unit,
pull the jammed paper forward
and out.
Note: Toner may get on your
hands because the image
transferred to the media is not
fixed. Also, pull the paper
forward and out, not down and
out.
Troubleshooting
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8-17
Media Jams
5
Reinstall the toner cartridge.
6
Close the upper unit.
Clearing Cassette Area Jams
1
8-18
Open the upper unit.
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Media Jams
2
Remove the toner cartridge.
3
Determine which media cassette is currently being used, and
remove it.
4
Check the cassette pick-up
roller area, and remove any
jammed print media that
remains outside the main unit.
Troubleshooting
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8-19
Media Jams
5
Reinstall the toner cartridge.
6
Close the upper unit, and reinstall the media cassette.
Clearing Multipurpose Tray Area Jams
»
Note: Leaving print media in the multipurpose tray can cause the
print media position to shift during removal of the jam. This may result
in a media feed failure and another jam when printing is restarted.
1
8-20
Open the upper unit.
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Media Jams
2
Remove the toner cartridge.
3
Open the multipurpose tray,
and pull out the jammed
media.
Troubleshooting
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8-21
Media Jams
8-22
4
Reinstall the toner cartridge.
5
Close the upper unit.
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Media Jams
Clearing a Duplexer Media Jam
1
Open the duplex cover and pull out the jammed paper.
2
Open the maintenance cover
and remove the jammed
paper.
Maintenance Cover
3
Close the maintenance cover and the duplexer.
Troubleshooting
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8-23
Control Panel
Problems
Control Panel Problems
Data Indicator Continues to Blink
n Wait until Windows has completed sending the print job. Even
though the printer may have cancelled the job, until Windows has
completed sending the job, the Data indicator continues to blink.
n
n
If you’re printing via the parallel port, increase the timeouts. Refer
to your Windows documentation for more information.
Test the printer:
1
In the application’s Print dialog box select Print to File to print
the document to a file.
2
When prompted, identify a filename and location for the
“printed” file.
3
Access an MS-DOS prompt.
4
Change to the directory you identified in step 2.
5
Send the file to the printer by typing
copy /b filename lpt1↵
6
Call the QMS Customer Response Center to report the
problem. Refer to appendix A, “QMS Customer Support,” for
contact information.
Jam Message Stays On
If a jam message stays on, open the printer and clear the jam. If the
message is still there, try opening and closing the top of the printer
again. See the preceding section on clearing media jams for more
information.
8-24
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Output Problems
Printing Message Stays On
If a Printing message stays on after a file is printed, you can continue to print files. However, to remove the message, try pressing the
Online/Offline key to take the printer off line and then put it back on
line again. If that doesn’t remove the message, turn the printer off and
then on again to remove the message.
Paper Mismatch Message Stays On
If a Paper mismatch message stays on after a file is printed, you
can continue to print files. However, to remove the message, try this:
n
n
n
Press the Cancel key.
If that doesn’t remove the message, press the Online/Offline key
to take the printer off line and then put it back on line again.
If that still doesn’t remove the message, turn the printer off and
then on again.
Output Problems
»
Note: Because the QMS 2060 WX Print System uses Microsoft
printer drivers and other resources, it works differently than a QMS
Crown print system.
In general, if you’re having output problems, try the following:
n
n
Ensure that your application is Microsoft Windows certified.
Ensure that you’re using the most current version of the
application (such as Microsoft Office 97) since Microsoft has fixed
a number of problems related to printing in these versions.
Troubleshooting
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8-25
Output Problems
Only Partial Pages Print
n Check the imageable areas for the size media you’re using (see
chapter 3, “Printing”). Are you trying to print outside of the imageable area of the page? If so, change to a larger size media, or
adjust the margin(s) through your application.
n
n
The charger unit or various roller and plates may be dirty. See
chapter 6, “Maintenance,” for instructions on how to clean these
parts.
Check for a Printing need more memory error message in
the message window. The job may have been too complex for the
amount of memory currently installed in the printer. You have
these options:
-
If you’re using Windows 95, change to Coarse dither in the
printer driver
-
Add more memory
See “Single In-line Memory Modules (SIMMs)” in chapter 5,
“Printer Options,” for a discussion of how the PC and printer use
memory.
Blank Pages
If one or more blank pages “print” during a print job, try the following:
1
Check the toner cartridge.
The image does not print if the cartridge is empty.
8-26
2
Be sure you have broken the tab on the side of the toner cartridge and removed the tape seal.
3
If the toner cartridge is not empty, the sealing tape has been
removed, and blank pages are ejecting, take the cartridge
out, roll it from side to side, and reinstall the cartridge in the
printer.
4
If these solutions do not work, contact your QMS vendor to
purchase another toner cartridge.
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Output Problems
Not All Pages Print
If the printer stops printing in the middle of your file, try the following:
1
Check your cable.
You could have the wrong kind of cable.
2
Make sure no one pressed the Cancel key while your job was
printing.
3
Check the message window to see if the cassette you are
using needs more media.
4
If you’re printing via a parallel connection, make sure that
the mode statement in your AUTOEXEC.BAT file ends in a
“p” so that print jobs are sent until the printer accepts them:
mode lpt1:,,p
Files Fail to Print
If files don’t print at all, try the following:
1
Check to verify that you’re using the latest version of the
QMS 2060 WX printer driver, printer code, and your
application.
n
n
n
To check the version number of the printer driver, in the QMS
2060 WX Properties window (Start>Settings>Printers>File/
Properties) choose the Paper tab and then the About...
button. Contact your QMS vendor to determine if this is the
latest version of the printer driver.
To check the version number of the printer code, turn your
printer off (if necessary), and then turn it back on. During the
start-up process the message window displays x Meg ver
x.x. Contact your QMS vendor to determine if this is the latest version of the printer code.
To check the version number of most Windows applications,
from the Help menu choose About Application. Contact your
software vendor to determine if this is the latest version of the
application.
Troubleshooting
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8-27
Output Problems
2
Change the printer driver spool setting from EMF to RAW.
If the spool setting is set to EMF, use the following instructions to
set it to RAW. EMF (Metafile) format spools the print jobs so your
application is freed up faster for other tasks while RAW format
prints directly to the printer.
Windows 95 and Windows NT 4.0
a
From the Windows Start menu choose Settings.
b
From the Settings menu choose Printers.
c
In the Printers dialog box select the QMS 2060 WX printer
icon, and then from the File menu choose Properties.
d
In the QMS 2060 WX Properties dialog box, choose the
Details tab (Windows 95) or the Scheduling tab (Windows NT
4.0).
e
Choose the Spool Settings... button.
f
In the Spool Settings dialog box change the Spool Data
Format to RAW.
g
Choose OK twice to return to the Printers dialog box, and
then close the Printers dialog box.
Windows NT 3.51
8-28
a
Open Print Manager.
b
Select the QMS 2060 WX printer icon or window.
c
From the Printer menu choose Properties.
d
In the Printer Properties dialog box choose the Details... button.
e
In the Printer Details dialog box change the Default Datatype
to RAW.
f
Choose OK twice to return to the Printers dialog box, and
then close the Printers dialog box.
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Output Problems
3
If you’re using Windows NT 3.51, check the Advanced Document Properties dialog box to ensure that the Graphics Resolution and Media Type list-boxes are not blank.
If they are, do the following:
4
a
Remove all printer driver-related files.
b
Reboot your PC.
c
Reinstall the printer driver.
Change the spooling time.
If changing the printer driver spool setting to RAW doesn’t work,
try the following.
Windows 95 and Windows NT 4.0
a
In the Spool Settings dialog box return the Spool Data Format
setting to EMF.
b
In the Spool Print Jobs So Program Finishes Printing Faster
section of the dialog box, choose the radio button for Start
Printing After Last Page Is Spooled rather than Start Printing
After First Page Is Spooled.
Windows NT 3.51
a
5
In the Printer Details dialog box choose Print Spooled.
Add more memory to the printer.
See “Single In-line Memory Modules (SIMMs)” in chapter 5,
“Printer Options,” for a discussion of how the PC and printer use
memory and for information on installing SIMMs.
Fonts Don't Print Correctly
Make sure you’re using TrueType fonts. If not, change to TrueType
fonts.
Troubleshooting
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8-29
Output Problems
Frequent Media Jams
1
Check that the media does not exceed the media limit mark.
Make sure that the stack does not exceed the paper limit mark on
the media cassette.
2
Check that the paper stack is correctly aligned.
Make sure that the stack is correctly aligned in the media cassette or in the multipurpose tray.
3
Check that the correct paper type is used.
See appendix B, “Technical Specifications,” for media specifications.
4
Check the printer for residual jammed media.
5
Remove any jammed media remaining inside the printer by
checking the locations in “Media Jams” on page 8-15.
Duplexing Problems
Printer Will Not Duplex
1
If the error message Duplexer absent appears in the message window, make sure you have the optional duplexer correctly installed.
See the chapter 5, “Printer Options,” for information on installing
the duplexer.
2
If the printer continues printing simplex or if only part of the
duplex page prints, the printer may need additional memory.
Duplex printing long documents with complex images on large
page sizes may require additional memory. For information on
installing SIMMs, refer to chapter 5, “Printer Options.”
8-30
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Output Problems
Printer Duplexes Incorrectly
If your printed output is duplexed incorrectly, keep the following guidelines in mind.
When duplexing, always flip the paper in the same direction in which it
is fed into the printer. In other words, use Flip on Short Edge when
you feed the paper by the short edge, and use Flip on Long Edge
when you feed the paper by the long edge. Your choice of orientation
determines whether the paper is simple-duplexed (flipped horizontally, as in a notebook) or tumble-duplexed (flipped vertically, as on a
clipboard).
The following table displays this graphically:
Feed
Printer Driver Settings
Direction Media Type Orientation Duplex
Choice
Short
Edge
All
Portrait
Example
Flip on Short
Edge
Side 1
Side 2
Landscape
Long
Edge
A4 LEF,
Letter LEF
Portrait
Side 1
Side 2
Side 1
Side 2
Flip on Long
Edge
Landscape
Side 1
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Side 2
8-31
Print Quality
Problems
Duplexed Copy Begins on the Back of the
Previous Copy
If you’re printing multiple, duplexed, collated copies of a job with an
odd number of pages, and one job begins on the back of the last
sheet of the previous job, add a page or section break at the end of
the file in your application. This will force each job to begin on a new
sheet of media.
Print Quality Problems
The following list includes several image defects with possible solutions. Try the solutions in the sequence given. If the solutions listed
don’t solve the problem, place a service call to your QMS vendor. See
“Placing a Service Call” on page 8-41.
General
Print quality problems are those related to the appearance of the
pages you print. Print quality problems include white lines on the
page, uneven blacks, and other print distortions.
If you have print quality problems, try the following:
n
n
n
8-32
If the TONER OUT message is on and the printer continues to
print, try distributing the toner to improve print quality. If the print
quality does not improve, replace the toner cartridge.
Remove the toner cartridge and rock it several times from side to
side. The toner can settle, and this procedure redistributes the
toner. Reinsert the cartridge and try printing again.
Place a service call to your QMS vendor.
QMS 2060 WX Print System User's Guide
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Print Quality
Problems
Specific
Listed below are several print quality problems with possible solutions. Try the solutions in the sequence given. If the solutions listed do
not solve the problem, place a service call to your QMS vendor.
Black Image (Entire Page)
n
You may have encountered a problem with
Microsoft Office 97 in Windows 95.
If you’re printing multiple, duplexed, collated
copies of a job with an odd number of pages,
the first copy prints correctly, but on the first
page of subsequent copies a black line prints
halfway down the page (A3 and Tabloid page
sizes), the top third of the page is solid black
(Universal page size), or the entire page is
solid black (all other page sizes).
Use one of the following suggestions: Add a
page or section break at the end of the file in
your application to create an even number of
pages, print simplex copies of your job, or
print one copy of your job multiple times.
n
The toner cartridge may be defective.
Remove it and install a new toner cartridge, if
needed.
n
Your printer may need a service check.
Contact your QMS vendor.
Troubleshooting
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
8-33
Print Quality
Problems
Black Image (Partial Page)
n
You may have encountered a problem with
Microsoft Office 97 in Windows 95.
If you’re printing multiple, duplexed, collated
copies of a job with an odd number of pages,
the first copy prints correctly, but on the first
page of subsequent copies a black line prints
halfway down the page (A3 and Tabloid page
sizes), the top third of the page is solid black
(Universal page size), or the entire page is
solid black (all other page sizes).
Use one of the following suggestions: Add a
page or section break at the end of the file in
your application to create an even number of
pages, print simplex copies of your job, or
print one copy of your job multiple times.
n
n
Your PC may need more memory. We recommend a Pentium-class PC with at least 16 MB
of RAM (if you’re using Windows 95) or 32
MB of RAM (if you’re using Windows NT 3.51
or 4.0).
The toner cartridge may be defective.
Remove it and install a new toner cartridge, if
needed.
n
Your printer may need a service check.
Contact your QMS vendor.
8-34
QMS 2060 WX Print System User's Guide
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Print Quality
Problems
Printout Too Dark
n
The toner cartridge may be defective.
Install a new toner cartridge, if necessary.
Printout Too Light
n
The toner may need to be redistributed.
Remove the toner cartridge and rock it as you
would when installing a new cartridge. This
redistributes toner inside the cartridge. Then
reinstall the cartridge.
n
The toner cartridge may be defective.
Install a new toner cartridge.
Offset (Double) Image
n
The photoconductive drum inside the toner
cartridge may be dirty.
Open the printer once, and close it again to
clean the drum.
Troubleshooting
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8-35
Print Quality
Problems
Toner Smudges
n
If the toner smudges are only on the front of
the page, do the following:
1 Distribute the toner.
2 Make sure the toner cartridge is not
defective.
3 If steps 1 and 2 above do not solve the
problem, install a new toner cartridge.
n
If toner smudges are both on the front and the
back of the page, the image transfer roller
may be dirty.
1 Open the printer once and close it again to
clean the roller.
Blurred Background
n
The toner cartridge may be defective.
Install a new toner cartridge, if needed.
8-36
QMS 2060 WX Print System User's Guide
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Print Quality
Problems
Uneven Print Density
n
Redistribute the toner.
1 Remove the toner cartridge, rock it as you
do before installing a new cartridge, and
then reinstall it.
2 If step 1 doesn’t solve the problem, install
a new toner cartridge.
Irregular Print
n
The paper being used may have absorbed
moisture (perhaps due to high humidity or
having water spilled on the paper supply).
Toner does not adhere well to paper at the
positions where it has become wet.
Replace the paper in the tray or cassette with
dry paper, and retest for irregular print.
Troubleshooting
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8-37
Print Quality
Problems
White (or Black) Stripes
n
The window glass of the Print Head may be
dirty.
Clean the glass as described in chapter 6,
“Maintenance.”
n
The toner cartridge may be defective.
Install a new toner cartridge, if needed.
White (or Black) Bands
n
The toner cartridge may be defective.
Install a new toner cartridge, if needed.
8-38
QMS 2060 WX Print System User's Guide
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Print Quality
Problems
Black Line
n
You may have encountered a problem with
Microsoft Office 97 in Windows 95.
If you’re printing multiple, duplexed, collated
copies of a job with an odd number of pages,
the first copy prints correctly, but on the first
page of subsequent copies a black line prints
halfway down the page (A3 and Tabloid page
sizes), the top third of the page is solid black
(Universal page size), or the entire page is
solid black (all other page sizes).
Use one of the following suggestions: Add a
page or section break at the end of the file in
your application to create an even number of
pages, print simplex copies of your job, or
print one copy of your job multiple times.
Repeated Flaws
n
The photoconductive drum inside the toner
cartridge may be dirty.
Open the printer once and close it again to
clean the drum.
n
The photoconductive drum inside the toner
cartridge may have a scratch on it.
Install a new toner cartridge and test the print
again.
n
The toner cartridge may have been exposed
to too much light from external sources.
Install a new toner cartridge, and test the print
again.
Troubleshooting
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8-39
Uninstalling the
QMS Network
Print Monitor for
Windows 95
Uninstalling the QMS Network
Print Monitor for Windows 95
Use this procedure if you ever need to uninstall the Print Monitor for
Windows 95:
1
From the Start menu, choose Settings.
2
From the Settings menu, choose Control Panel.
3
In the Control Panel dialog box, choose Add/Remove Programs.
4
On the Install/Uninstall tab select QMS Print Monitor.
5
Choose Add/Remove.
6
In the Welcome window, choose OK.
7
If a Delete QMS Monitor window appears, continue with step 8.
The Print Monitor is in use and cannot be deleted until it is no
longer in use. If this window doesn’t appear, you have successfully uninstalled the Print Monitor.
8
Go to the Start menu and choose Settings.
9
From the Settings menu, choose Printers.
10 In the Printers dialog box, double-click on the printer that
has the Print Monitor installed.
11 In the QMS Print Monitor window, from the Printer menu
choose Properties.
12 In the QMS Properties window, choose the Details tab, scroll
down in the Print to the following port: listing and select a
port not associated with the QMS Print Monitor.
13 Choose Apply and then choose OK.
14 Repeat steps 1 through 6 to complete the uninstallation of
the Print Monitor.
»
8-40
Note: All files associated with the Print Monitor installation and all
QMS ports associated with the Print Monitor are removed.
QMS 2060 WX Print System User's Guide
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Placing a Service
Call
Placing a Service Call
n
n
n
If you have a problem you can’t resolve, contact your QMS
vendor. Your QMS vendor is best equipped to immediately handle
any problem you may encounter.
If you have technical questions your vendor is unable to
answer, call or fax your questions to the QMS Customer
Response Center. (See Appendix A, “QMS Customer Support,”
for contact information).
If you’ve determined your printer needs to be examined by a
QMS service technician, contact QMS National Service for work
inside the US or one of the QMS international offices for work outside of the US. (National and international contacts are listed in
appendix A, “QMS Customer Support.”)
Before calling, be sure you have the answers to these questions
handy to help our technicians serve you more quickly:
1
What is your printer model and serial number?
2
What operating system do you have and what version?
3
What application(s) are you using?
4
What is the QMS 2060 WX Print System printer driver version?
n
n
Windows 95—Choose the About button on the printer
driver’s Paper tab.
Windows NT—Choose the About option in the printer
driver’s Device Settings branch.
v
Troubleshooting
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8-41
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
A
QMS Customer
Support
In This Appendix . . .
n
n
Sources of customer support on page A-2
QMS world-wide offices on page A-5
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Sources of
Support
Sources of Support
Several sources of help and information are available, depending on
the type of help you need:
Your QMS Vendor
Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions, and the equipment to analyze your printer problems.
Your Application Vendor
Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application manufacturer
is the best source of help.
Q-FAX
Q-FAX, a QMS information retrieval service, provides application
notes, technical support notes on common printing problems, and
information about printer specifications, options, accessories, consumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach
Q-FAX. In all other countries, call (334) 633-3850. Have your fax
number handy when you call (or place the call from your fax
machine's handset).
You can choose to have either a directory (a list of currently available
documents) or a specific document sent to you. The first time you call,
request the directory (press 2 on your phone or fax keypad when
prompted). Then call back to request specific documents. You can
order up to three documents per call.
»
A-2
Note: FAQ numbers may be subject to change, so you may want to
obtain a directory of Q-FAX documents before requesting a specific
document.
QMS 2060 WX Print System User's Guide
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Sources of
Support
The QMS Corporate Bulletin Board System
The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities, and
you may leave technical questions not requiring an immediate
response on electronic mail for the Sysop (System Operator).
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact the QMS Customer
Response Center (CRC) for more information about the bulletin
board.
CompuServe
Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type go qmsprint↵ to
go directly to the forum where QMS is located. The QMS library section contains application notes, printer drivers, utilities, technical information, and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general information about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.com/. The QMS ftp resource is
ftp.qms.com.
QMS Customer Support
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
A-3
Sources of
Support
QMS Customer Response Center (CRC)
You can contact the QMS Customer Response Center (CRC) in three
different ways:
n
Telephone—You can call the CRC at (334) 633-4500 (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
Note: If you call for assistance, have the following information
ready so our technicians can help you more quickly:
»
þ
þ
þ
þ
þ
þ
þ
þ
þ
n
n
A-4
Your phone number, fax number, and shipping address
A description of the problem
The printer model
The type of host computer you’re using
The type and version of operating system you’re using
The interface you’re using
The application and version you’re using
The emulation you’re using
Your printer’s system software version (listed in the control
panel message window during printer startup)
Fax—You can fax questions to the CRC at (334) 633-3716 (US).
Provide the same information as listed above, and indicate
whether you would like a faxed or a phoned reply.
Internet—If you have access to the World Wide Web, you can
access the CRC through the QMS home page at
http://www.qms.com/
QMS 2060 WX Print System User's Guide
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QMS Worldwide Offices
QMS World-wide Offices
QMS United States and Latin America
General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email [email protected]
Internet http://www.qms.com
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500
7:00 am–6:00 pm Central Time M–F
Fax 1 (334) 633-3716
Internet http://www.qms.com
Bulletin Board Service
1 (334) 633-3632
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597
7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530 8:00 am–5:00 pm Central Time
QMS Canada
General Contact
1 (514) 333-5940
Fax 1 (514) 333-5949
Supplies and Accessories
1 (800) 268-0343 x223
National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969
8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238
8:30 am–5:00 pm Eastern Time
Bulletin Board Service
1 (905) 206-0084
QMS Customer Support
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A-5
QMS Worldwide Offices
QMS in Japan
General Contact
(+81)- 3 3779-9600
Fax (+81)-3 3779-9650
Internet http://www.qmsj.co.jp
QMS in Latin America
General Contact
Cra 43 DD#8-42
Officina 201
Medellin, Colombia
(+57) (4) 312 13 70
Fax (+57) (4) 268 92 97
QMS EMEA
QMS Australia 30, Atchison Street
QMS Benelux
St. Leonards NSW 2065
Australia
(+61) 2–9901 3235
Fax (+61) 2–9901 3273
Planetenbaan 60 ‘Corner Plaza’
3606 AK Maarssen
Belgium, NetherThe Netherlands
lands, and all
(+31) 346–551333
unlisted countries
Fax (+31) 346–550170
Internet http://www.qms.nl
QMS France
QMS GmbH
Germany and
Austria
A-6
Vélizy Plus
1 Bis, Rue du Petit Clamart
78142 Vélizy Cedex
France
(+33) 1–410 79 393
Fax (+33) 1–408 30 110
Gustav Heinemann Ring 212
D-81739 Munich
Germany
(+49) 89 63 02 67 0
Fax (+49) 89 63 02 67 67
QMS 2060 WX Print System User's Guide
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QMS Worldwide Offices
QMS Italy
QMS Nordic
Via della Repubblica 56
43100 Parma
Italy
(+39) 52–1231 998
Fax (+39) 52–1232 902
Arenavägen 41, 6th floor
121 77 Johanneshov
Sweden, Finland,
Sweden
Norway, and
(+46) 8–600 01 30
Denmark
Fax (+46) 8–600 01 33
QMS South
Africa
QMS UK
United Kingdom
and Ireland
Saskay House
Unit 24 Sunninghill Business Park
Peltier Road, Sunninghill, Johannesburg
Republic of South Africa
(+27) 11–807 6957
Fax (+27) 11–807 6960
Old Bridge House, The Hythe
Staines, Middlesex TW18 3JF
United Kingdom
(+44) 1784–442255
Fax (+44) 1784–461641
v
QMS Customer Support
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A-7
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
B
Technical
Specifications
In This Appendix . . .
n
n
n
n
n
n
n
n
n
Print engine specifications on page B-2
Controller specifications on page B-3
Environmental requirements on page B-3
Print media on page B-4
Cable pinouts on page B-6
Printer options on page B-8
Consumables on page B-9
Regulatory information on page B-10
Warranty information on page B-12
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Print Engine
Specifications
Print Engine Specifications
Dimensions
Width
Depth
Height
21.46"/545 mm (W)
15.08"/383 mm (D)
15.87"/403 mm (H)
» Note: These dimensions exclude the multipurpose tray,
universal cassette, and duplexer.
Duty Cycle
50,000 images per month maximum
Electrical
Requirements
Power Consumption
Energy Saver Mode
Operation
Standby
19 W
820 W maximum
100 W
Power Requirements
100/120 V, 50/60 Hz (± 3 Hz), about 90-130 VAC
220/240 V, 50 Hz (± 3 Hz), about 200-260 VAC
Energy Star compliant
Engine
Minolta SP-A310
Noise Level
Idle
Printing
Print Method
Laser beam scanning and dry electrophotographic
printing; fixing by heated rollers
Print Speed
Letter/A4 media (600 dpi)
Up to 20 simplex pages per minute long-edge feed
Up to 12 duplex pages per minute long-edge feed
Maximum 38 dB (A)
Maximum 53 dB (A)
11x17/A3 media (600 dpi)
Up to 11 simplex pages per minute
» Note: Actual print speed depends on the host
application.
B-2
Resolution
600x600 dpi
Toner
Microfine toner designed especially for high-resolution
printers; dry, single component in user-replaceable
cartridge
QMS 2060 WX Print System User's Guide
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Controller
Specifications
Toner Cartridge A minimum of 10,000 simplex letter/A4-size pages at
Life
normal (5%) page coverage
Type
Desktop, non-impact printer
Warm-Up Time
70 seconds or less, assuming normal temperature and
humidity
Weight
Main unit
Toner cartridge
53 lbs/24kg
4 lbs/1.9 kg
Controller Specifications
Fonts
Windows 95 TrueType fonts
Windows 97 TrueType fonts
Windows NT TrueType fonts
Interfaces
Centronics/IEEE 1284 bidirectional parallel
Ethernet (TCP/IP, ftp, and telnet)
Memory
FLASH EPROM (system code)
8 MB RAM standard, upgradable to 32 MB (through two
SIMM connectors).
» Note: The 32 MB configuration requires two 16 MB
SIMMs. A single 32 MB SIMM will not work.
System
Software
Softloadable via the parallel port
Type
i960SA processor operating at 16 MHz
Environmental Requirements
Relative
Humidity
Printing
15–85% RH (non-condensing)
Transportation/Storage 10–95% RH (non-condensing)
Technical Specifications
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B-3
Print Media
Temperature
Range
Printing
50–90° F (0–35° C)
Transportation/Storage 32–95° F (0–35° C)
Altitude
0'–8202.5' (0–2500 m)
Print Media
Input Sources
and Capacities
Cassettes
Paper
About 250 or 500 sheets of 20 lb (75
g/m2) paper, depending on tray used
Multipurpose tray
Envelopes
Labels
Letterhead
Memo paper
Paper
About 10
About 10 sheets
About 10 sheets
About 10 sheets
About 150 sheets of 20 lb (75 g/m2)
paper
Postcards
About 50
Transparencies About 5 sheets
Loading
Automatic from paper cassette or multipurpose tray
Manual from multipurpose tray
Output Location Face-down output tray
and Capacity
Up to 500 sheets of 20 lb (75 g/m2) paper
Sizes
(See “Print Media Sizes” on page B-5)
Types
Cut-sheet paper, envelopes, labels, postcards, and
transparencies. See “Consumables” on page B-9, for
recommended media.
» Note: Print on perforated paper (including 3-holepunched paper) from the multipurpose tray, not a
cassette.
Weights (Paper) Cassette
Duplexer
Multipurpose tray
B-4
16–24 lb (60–90 g/m2)
17–24 lb (64–90 g/m2)
17–42 lb (64–157 g/m2)
QMS 2060 WX Print System User's Guide
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Print Media
Card Stock
Envelopes
Labels
Paper—Bond,
Letter
Paper—Plain,
Recycled
Paper—Thick
Transparencies
Print Media Selection
Cassettes
N
N
N
N
R
N
N
Multipurpose Tray
R
R
R
R
R
R
R
Input Source
R = Recommended
N = Not Recommended or Guaranteed
Print Media Sizes
Media
Media Size
Inches
Millimeters
Imageable Area
Feed Input
Inches
Edge Source
Millimeters
A3
11.69x16.53 297.0x420.0
11.69x16.53 297.00x420.00 S
MU
A4
8.27x11.69
210.0x297.0
8.27x11.69
210.00x297.00 S
MU
A4 LEF
11.69x8.27
297.0x210.0
11.69x8.27
296.93x210.06 L
MUL
A5
5.85x8.27
148.5x210.0
5.52x7.95
140.21x201.93 S
MU
B4
10.12x14.33 257.0x364.0
9.80x14.01
248.92x355.85 S
MU
B5
7.17x10.12
182.0x257.0
7.84x9.80
173.74x248.92 S
MU
C5
6.38x9.02
162.0x229.0
6.06x8.69
153.92x220.73 S
M
Envelope #10
4.125x9.50
104.8x241.3
3.81x9.18
96.65x233.17
M
S
Envelope DL
4.33x8.66
110.0x220.0
4.01x8.34
101.85x211.84 S
M
Executive
7.25x10.50
184.2x266.7
6.93x10.18
176.02x258.57 S
MU
Legal
8.50x14.00
215.9x355.6
8.18x13.68
207.77x347.47 S
MU
Letter
8.50x11.00
214.9x279.4
8.18x10.68
207.77x271.27 S
MU
Letter LEF
11.00x8.50
279.4x214.9
10.68x8.18
271.27x207.77 L
MUL
Monarch
3.875x7.50
98.4x190.5
3.56x7.18
90.42x182.37
S
M
Postcard
3.94x5.83
100.0x148.0
3.62x5.50
91.95x139.70
S
M
Statement
5.50x8.50
139.7x215.9
5.18x8.18
131.57x207.77 S
M
Technical Specifications
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B-5
Cable Pinouts
Media
Media Size
Inches
Millimeters
Imageable Area
Feed Input
Inches
Edge Source
Millimeters
Tabloid
11.00x17.00 279.4x431.8
11.00x17.00 279.40x431.80 S
MU
Universal
13.00x19.00 330.2x482.6
13.00x19.00 330.20x482.60 S
M
Input Source
L=Letter/A4 cassette, M=Multipurpose tray, U=Universal cassette
Feed Edge
L= Long, S= Short
Cable Pinouts
Centronics/IEEE 1284 Parallel
This table gives the pinouts for the printer end of the Centronics/IEEE
1284 parallel cable used to connect your printer to a computer.
Signal Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19–30
B-6
Signal Description
StrobeData 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7
Data 8
AcnlgBusy+
Pe+
Select
Autofeed
Reserved
Ground
Ground
Vcc Test
Ground
Direction
In
InOut
InOut
InOut
InOut
InOut
InOut
InOut
InOut
Out
Out
Out
Out
In
-
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Cable Pinouts
Signal Pin No.
31
32
33
34
35
36
Signal Description
Iprime
FaultReserved
Reserved
Reserved
Selectin
Direction
In
Out
In
Notes to the Table
n Direction refers to the direction of signal flow as viewed from the
printer.
n
n
n
n
n
Return denotes “twisted-pair return” and is to be connected at
signal-ground level. When wiring the interface, be sure to use a
twisted-pair cable for each signal and never fail to complete connection on the return side. To prevent noise effectively, these
cables should be shielded and connected to the chassis of the
system unit and printer, respectively.
All interface conditions are based on Transistor-Transistor Logic
(TTL) level. Both the rise and fall times of each signal must be
less than 0.2 microseconds.
Data transfer must be carried out by recognizing the ACKNLG or
BUSY signal.
The cable must have an overall braided shield, Belden 8345 or
equivalent.
Connectors must have shielded housings. The overall shield must
be bonded to the shielded housings at both ends of the cable.
Technical Specifications
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B-7
Printer Options
Ethernet
The following table provides the pinouts for the 10BaseT RJ45
Ethernet interface:
Pin
Name
Pinout View from Printer Interface
1
Transmit Data +
2
Transmit Data -
3
Receive Data +
4
No Contact
5
No Contact
6
Receive Data -
7
No Contact
8
No Contact
Printer Options
2060 GX
Upgrade
Workgroup printer with
n
n
n
n
Centronics/IEEE 1284 bidirectional parallel interface
QMS CrownNet Ethernet (EtherTalk, LAN Manager/
LAN Server, NetWare, TCP/IP) interface
Optional interface (supporting a DECnet, LocalTalk,
CrownNet Token-Ring, serial, or another CrownNet
Ethernet interface)
SCSI interface (supporting up to 2 external hard disks
and 1 optional CrownCopy scanner, or up to 3 external hard disks).
Contact your QMS vendor for specifications.
Duplexer
Unit providing two-sided printing on executive to 11x17/A3
paper sizes.
Media Cassettes 250-sheet universal media cassette (supports up to
and Optional
11x17/A3 media).
Feeder
Optional feeder with a choice of a 500-sheet letter/A4
cassette or a second 250-sheet universal media cassette.
B-8
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Consumables
Memory
4, 8, and 16 MB DRAM SIMMs
» Note: See FAQ 7191 for a list of each approved SIMM,
its manufacturers and part numbers, and the QMS
products on which it can be used. You can access
QMS FAQs through the Internet at
http://www.qms.com/www/faq/ or through Q-FAX. (See
appendix A, “QMS Customer Support,” to find out how
to access Q-FAX documents. FAQ numbers may be
subject to change, so you may want to obtain a
directory of Q-FAX documents before requesting a
specific document.)
Consumables
Media—
Paper
Recommended
Brands
Envelopes
See “Print
Media Sizes” on
page B-5, for
media size
information.
Labels
Plain—Xerox 4024
Laser—Hammermill Laser Print
Common office envelopes with diagonal joints
and ordinary gummed flaps. They must not
contain any fasteners, clasps, or peel-off strips
for sealing.
The material must not melt, vaporize, offset,
discolor, or emit dangerous fumes at high
temperatures (190° C/ 374° F).
Avery 5160
Adhesive label stock should have pressuresensitive (peel-and-stick) adhesive backing.
Use only label sizes letter or A4.
Transparencies
3M PP2500
Use only transparency sizes letter or A4.
Toner
Cartridge
Keyed toner cartridges are available from your QMS vendor. See
appendix A, “QMS Customer Support, for a list of locations and
telephone numbers.
Technical Specifications
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B-9
Regulatory
Regulatory
CE Marking
International (EU)
EN 55022:1987
(Class BITE)
EN 60950:1992
IEC 801-2
IEC 801-3
IEC 801-4
Emissions
Safety
ESD
Radiated susceptibility
Fast transcients
Electromagnetic
Compatibility
(EMC)
International (EU)
IEC 801-2
IEC 801-3
IEC 801-4
Electromagnetic
Emissions (EMI)
DOC (Canada)
Canadian CRC c1374
Class A digital device
EU (International)
EN 55022:1987
Class B ITE
FCC (USA)
Title 47 CFR Ch. 1,
Part 15
VCCI (Japan)
VCCI V-3Class 1 ITE
ESD
Radiated susceptibility
Class A digital device
Class 1 ITE
Energy Star
(USA)
Energy Star compliant
Product Safety
EU (International)
cUL (Canada)
UL (USA)
EN 60950:1992
CAN/CSA C22.2, No. 950-M90
UL 1950, second edition
Product Laser
Safety
CDRH (USA)
Title 21 CFR Ch. I,
Subchapter J
IEC 825
EU (International)
FCC Compliance Statement
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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QMS 2060 WX Print System User's Guide
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Regulatory
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to
correct the interference at his own expense.
»
Note: A shielded cable is required to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC rules.
Canadian Users Notice
This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques (de la
classe A) prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
s
M
Caution: Any modifications or changes to this product not expressly
approved in writing by the manufacturer responsible for compliance to
Federal Regulations could void the user's authority to operate this
product within the Laws and Regulations of the Federal
Communications Commission.
WARNING! To prevent electrical shock, do not remove any covers
from your printer unless you are experienced in working with circuit
boards and are following instructions for procedures described in
QMS documentation.
ACHTUNG! Um elektrische Kurtzschlüsse zu vermeiden, entfernen
Sie keine Gehaüseteile von Ihrem Drucker, wenn Sie keine
Erfahrungen im Umgang mit elektrischen Bauteilen haben. Befolgen
Sie die in der QMS Dokumentation beschriebenen Hinweise.
Technical Specifications
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B-11
Warranty
Considerations
Laser Safety
This printer is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and
Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within
protective housings and external covers, the laser beam cannot
escape from the machine during any phase of user operation.
Power Cord
The following power cord requirements are in effect for the 220V QMS
2060 WX Print System.
»
Minimum
0.75 mm2
Minimum
H05 VV - F
Note: The male plug is certified in the country in which the equipment
is to be installed, and the female plug is an IEC 320 connector.
Warranty Considerations
Various factors can affect a printer’s warranty. Two important ones are
consumables and electrostatic discharge. Read your printer warranty
carefully, and then store it in a safe place.
»
Note: Don’t return any merchandise to the manufacturer without
calling for a return merchandise authorization (RMA) number. See
appendix A, “QMS Customer Support,” for the QMS Customer
Response Center (CRC) telephone number where you can obtain an
RMA number.
Consumables and Your Warranty
The use of non-QMS consumables and/or accessories alone does
not affect either your warranty or any maintenance contract you may
B-12
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Warranty
Considerations
have purchased. However, if QMS printer failure or damage is found
to be directly attributable to the use of non-QMS consumables and/or
accessories, QMS will not repair the printer free of charge. In this
case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends
that you use only QMS consumables and accessories to support your
printer. To order QMS consumables and accessories in the US, call
(800) 777-7782. In all other countries, check appendix A, “QMS Customer Support,” for the QMS office closest to you.
Electrostatic Discharge and Your Warranty
It's very important to protect the printer controller board and other
printer circuit boards from electrostatic damage.
If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground. The bare metal chassis of equipment, such as on
the back of a computer, is suitable if it is plugged in but turned off.
Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic,
rubber, wood, painted metal surfaces, and telephones are not acceptable grounding points. The printer isn't an acceptable grounding point
either because it must be unplugged before you perform this task.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board cover. If you must walk around before completing your
task, discharge your body’s static electric charge again before touching the printer controller board.
Incidental and consequential damages caused by not discharging
electrostatic buildup can affect your printer warranty.
v
Technical Specifications
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B-13
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C
TCP/IP Concepts
In This Appendix . . .
n
n
n
Terminology on page C-2
Subnetting on page C-4
Internet routing on page C-5
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
Introduction
This chapter first provides defines and discusses several TCP/IP concepts, including subnetting and subnet masks, internet routing and
gateways, and Class A, B, and C, Internet addresses.
Terminology
Ethernet
Ethernet is a linear local area network developed by Xerox in 1976.
Presently an industry standard, Ethernet operates on a bus topology
and uses CSMA/CD (Carrier Sense Multiple Access with Collision
Detection) to regulate traffic. Each device, or node, is connected by
either thin or thick coaxial cable or twisted-pair wiring. Based on the
IEEE 802.3 standard, Ethernet operates at 10 megabits (10 million
bits) or 100 megabits (100 million bits) per second.
Ethernet Address
An Ethernet address is a unique address assigned to each device on
an Ethernet network. If necessary, use the Eth. HW Address configuration menu to set your printer’s Ethernet address.
Gateway
A computer or other device that attaches to two or more dissimilar
networks and passes data from one to another is known as a gateway. Data is routed from gateway to gateway until it can be delivered
to its final destination directly across one physical network. Each
gateway has two addresses—one for each network that it connects.
Internet
The Internet is one or more networks connected by intelligent nodes,
each of which is referred to as an Internet routers (IR).
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QMS 2060 WX Print System User's Guide
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Terminology
Internet Address
An Internet address is a 32-bit address assigned to hosts connected
to a TCP/IP network. It consists of a network part and a host part.
While this address is expressed to the network in binary form, it is
usually written in decimal form. For example, the binary Internet
address
10000000 00001010 00000010 00011110
is written as follows in decimal form:
128.10.2.30
Use the Internet Address configuration to set your printer’s Internet
address.
IP (Internet Protocol)
Internet Protocol, the Internet standard protocol, defines the Internet
datagram as the unit of information passed across the Internet and
provides the basis for connectionless, best-effort packet delivery service. The Internet protocol suite is often referred to as TCP/IP
because IP is one of the two most fundamental protocols.
Router
A device that examines data addresses, determines the most efficient
pathway to the destination, and routes the data accordingly. Each
router has two addresses—one for each network that it connects.
Use the Router 1 and Router 2 configuration menus to set the Internet address for one or two routers.
Subnet
A subnet is one physical network segment within an Internet.
Subnet Address
A subnet address is the division of the Internet address's local part
into a physical network part and a host part in order for the site to use
TCP/IP Concepts
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C-3
Subnetting
a single Internet address for multiple physical networks or subnets.
This division of the host part has no effect on the Internet address
when it goes outside of the site. The process of using subnet
addresses is known as subnet addressing, subnet routing, or
subnetting.
TCP/IP
Transmission Control Protocol/Internet Protocol, a suite of communication protocols, allows networked computers to share files and system resources, such as hard disks and printers.
Subnetting
One of the ways a single network address can span multiple physical
networks is through subnetting, which divides the host part of an
Internet address into a physical network part and a host part. In other
words, it creates a hierarchical address, which identifies a subnet
within an internet and then a host within a subnet.
The main advantage of subnetting is that it accommodates large
growth since a given gateway does not need to know as much detail
about distant destinations as it does about local ones.
Subnet Masks
»
Note: If the subnet mask remains set to the default
(000.000.000.000) in the Subnet Mask configuration menu, gateways
are automatic sensed. If you identify a subnet mask, this automatic
sensing is disabled.
If a subnet address is used to identify a host, you must also designate
a corresponding 32-bit subnet mask. Like Internet and subnet
addresses, the subnet mask is written in binary form for the network.
Bits are set to 1 if the network treats the corresponding bit in the
Internet address as part of the network address, and to 0 if it treats
the bit as part of the host identifier. For example, the binary subnet
mask
C-4
QMS 2060 WX Print System User's Guide
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Internet
Routing
11111111 11111111 11111111 00000000
specifies that the first three groups of eight digits in the Internet
address identify the network and subnet and that the fourth group
identifies the host on that subnet. However, these numbers are more
commonly written in decimal form. For example, the binary subnet
mask above would be written in decimal form as
255.255.255.0
Internet Routing
Once the Internet address, subnet addresses, and subnet masks are
in place, information can be sent, or routed, to any destination in the
Internet. Both hosts and gateways participate in the routing process.
If information is sent between two devices on a single physical network, or subnet, no gateways are involved. The sending device
encapsulates the datagram in a physical frame, binds the destination
internet address to a physical hardware address, and sends the
resulting frame directly to the destination.
If the information is sent between two devices on two different physical networks, however, the internet gateways form a cooperative,
interconnected structure. Datagrams pass from gateway to gateway
until they reach a gateway that can deliver them directly to a device
on that physical network.
Class A, B, and C Internet Addresses
TCP/IP defines a means for the network administrator to configure
the network that best suits the network environment at a site. One
method is to define the 32-bit TCP/IP network address in terms of the
number of networks and the number of hosts at the site. The network
address is partitioned into a network part and a host part.
There are 3 common partitions—Class A, Class B, and Class C. The
classification is done by the highest order bits. For example, a 0 in the
highest order bit of the 32-bit address indicates that the address is
Class A. Thus, the next 7 bits constitute the network address, and the
TCP/IP Concepts
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C-5
Internet
Routing
last 24 bits form the host address. The high order bits also constitute
the network mask for the Class A address.
The following table identifies the differences between Class A, B, and
C addresses.
Class Uses
A
B
C
Sites with few
networks and
many hosts
Sites with some
networks and
some hosts
Sites with many
networks and
few hosts
Highest
Order
Bits
(Binary)
0
Network
Address
Size
Host
Network Mask
Address (Hex)
Size
7 bits
24 bits
0xFF000000
10
14 bits
16 bits
0xFFFF0000
110
21 bits
8 bits
0xFFFFFF00
v
C-6
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Index
1284, IEEE, cable pinouts B-6
B
A
Bad entry message 8-3
Black line
Troubleshooting 3-30
Black page
Troubleshooting 3-30
Black Ref. and White Ref.
Choosing 2-31, 2-56
Board test 8-13
Board Test menu 4-13
Booting message 8-3
Brightness
Choosing 2-29, 2-55
Buffers
Enlarging 5-12
Bulletin board, QMS A-3
Buttons
About 2-21, 2-25
About... 2-7
About button 2-21, 2-25
About... button 2-7
Accessories
See Optional accessories
Address
Ethernet C-2
Ethernet Hardware 4-13
Internet 4-10, C-3
Router 4-12
Subnet C-3
Apply button 2-7, 2-12
Asic error message 8-3
AUTOEXEC.BAT file 8-27
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Apply 2-7, 2-12
Cancel 2-7, 2-9, 2-12, 2-20, 2-25, 2-27,
2-33, 2-43, 2-47, 2-53, 2-58
Default 2-21, 2-33, 2-42, 2-58
Help 2-21, 2-25, 2-28
OK 2-7, 2-9, 2-12, 2-20, 2-25, 2-27,
2-32, 2-43, 2-47, 2-53, 2-57
Open... 2-33, 2-58
Restore Defaults 2-7, 2-9, 2-12
Revert 2-21, 2-33, 2-42, 2-58
Save As... 2-33, 2-58
C
Calling for service 8-41
Canadian users
Statement B-11
Cancel button 2-9, 2-12, 2-20, 2-25,
2-27, 2-33, 2-43, 2-47, 2-53, 2-58
Cancel key 3-32, 4-5
Cancelling a print job 3-32
Canceling jobs message 8-3
Cancelling a print job 3-32
Cassette
Refilling 3-2
Cassettes
Optional 5-8
CIE Y
Choosing 2-42
Cleaning
Printer 6-2, 6-10
Printer, guidelines 6-10
Color
Choosing 2-30, 2-55
Configuration
Menu 4-7
Menu options, selecting 4-8
Printer 4-6
Printer driver, Windows 95 2-2
Printer driver, Windows NT 3.51 2-12
Printer driver, Windows NT4.0 2-34
Configuration component 2-66
Configuration menu 4-7
I-2
Accessing 4-8
Energy Saver 4-10
Eth. HW Address 4-13
Internet Address 4-10
Language 4-9
Options, selecting 4-8
Router 1 4-12
Router 2 4-12
Subnet Mask 4-11
Consumables
Envelopes B-9
Labels B-9
Paper B-9
Toner cartridges B-9
Transparencies B-9
Warranty B-12
Contrast
Choosing 2-29, 2-54
Control panel
Indicators 4-4
Keys 4-5
Language 4-9
LEDs 4-4
Message window 4-3, 4-9
Controller
Specifications B-3
Controller error message 8-3
Copies
Choosing 2-25
Choosing number of 2-46
Choosing number of, Windows 95
printer driver 2-7
Printing, number of 2-52
Copy Count
Choosing 2-46
Count, pages 8-14
Cover open message 8-3
Customer Response Center (CRC),
QMS A-4
Customer support, QMS A-2
QMS 2060 WX User's Guide
—Index
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D
Dark picture
Adjusting 2-30, 2-55
Data indicator 4-4, 8-24
Data LED
Troubleshooting 8-12
Default button 2-21, 2-33, 2-42, 2-58
Deinstallation 8-40
Device Alignment White
Choosing 2-20
Device Alignment White, Luminance
(CIE Y)
Choosing 2-42
Device Gamma
Choosing 2-19, 2-41
Dimensions
Printer B-2
Disk indicator 4-4
Dithering
Choosing, Windows 95 printer driver
2-11
Coarse 2-11
Error diffusion 2-11
Fine 2-11
None 2-11
Documentation
Overview of this manual 1-2
Download error press Cancel
message 8-3
DRAM test error message 8-3
Driver, printer
Installing, Windows NT 5-22
See Windows 95 printer driver or
Windows NT printer driver
Duplex
Choosing, Windows 95 printer driver
2-9
Troubleshooting 8-30, 8-31, 8-32
Duplex cover open message 8-3
Duplex error message 8-3
Duplex jam message 8-3
Duplexer 5-3
Installing 5-3
QMS 2060 WX User's Guide
Memory requirements 5-3
Removing 5-7
Duplexer absent message 8-30
Duplexing 3-29
Long-edge feed 3-29
Long-edge flip 3-29
See Duplex
Short-edge feed 3-29
Short-edge flip 3-29
Tumble 3-29, 8-31
Duty cycle B-2
E
Electrical requirements B-2
Energy save mode on message 8-3
Energy Saver 4-10
Engine
Specifications B-2
Envelopes
Brand, recommended 3-21
Brands, recommended B-9
Printing 3-15
Size, choosing 2-5, 2-45, 2-50
Storage 3-21
Weight 3-21
Environmental requirements B-3
Erasing flash message 8-3
Error diffusion 2-11
Error indicator 4-4
Error messages
See Status messages
Eth. HW Address 4-13
Ethernet C-2
Address C-2
Cable pinouts, 10BaseT RJ45 B-8
Hardware address 4-13
Ethernet error message 8-4
Ethernet port message 8-4
F
F# xxxxxxxx xxx i960 fault message
8-4
—Index
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I-3
FCC compliance B-10
Caution B-11
Feed direction 3-22, 3-23, 3-29
Feeder 5-9
Installing 5-10
Unpacking 5-9
Flash error message 8-4
Flash ROM
System software, updating 5-19
Fonts
Troubleshooting 8-29
Form
Choosing 2-23
Forms
Choosing 2-16
FrameMaker 3-24
Function keys 4-5
Cancel 4-5
Menu 4-5
Next 4-5
Previous 4-5
Select 4-5
Status Page 4-5
G
Gamma
Choosing 2-19, 2-41
Input RGB, choosing 2-31
Gateway C-2
Graphics
Resolution, choosing 2-26
H
Halftone
Choosing 2-18
Color adjustment, choosing 2-28
Halftone color adjustments
Configuring, Windows NT printer driver
2-54
Halftone Pattern
Choosing 2-19
I-4
Halftone pattern
Choosing 2-41
Halftones
Choosing 2-40
Help button 2-21, 2-25, 2-28
HW err 0 cancel message 8-4
I
Idle message 8-5
IEEE 1284 cable pinouts B-6
Illuminant 2-56
Choosing 2-31
Image
Black image, entire page 8-33
Black image, partial page 8-34
Black stripes 8-38
Blackline 8-39
Blurred background 8-36
Dark printout 8-35
Defects 8-32
Double 8-35
Light printout 8-35
Offset 8-35
Print density, uneven 8-37
Print, irregular 8-37
Repeated flaws 8-39
Toner smudges 8-36
White bands 8-38
White stripes 8-38
Imageable area 3-19, 3-20, 3-21
Troubleshooting 8-26
Indicators
Data 8-24
Indicators, control panel 4-4
Data 4-4
Disk 4-4
Error 4-4
Ready 4-4
Inner jam message 8-5, 8-15, 8-24
Input RGB Gamma
Choosing 2-31, 2-56
QMS 2060 WX User's Guide
—Index
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Installation
Printer driver, Windows NT 5-22
Intensity
Choosing, Windows 95 printer driver
2-11
Internet C-2
Address C-3
Address, classes A, B, C C-5
Customer Response Center, QMS A-4
IP C-3
QMS A-3
Routing C-5
Internet Address 4-10
Internet Protocol
See IP
IP C-3
IP err 0 cancel message 8-5
Laser safety B-12
LEDs 4-4
Data 4-4
Disk 4-4
Error 4-4
Ready 4-4
LEF 3-23
Letterhead
Printing 3-14
Line 3-30
Troubleshooting 3-30
Long-edge feed 3-22, 3-23, 3-29
Long-edge flip 3-29
Luminance
Choosing 2-42
Luminance (CIE Y)
Choosing 2-20
J
M
Jams 8-15
Clearing 8-16
Frequent 8-30
Jam message stays on 8-24
Locating 8-15
Maintenance
Printer 6-2
Manual
Contents 1-2
Overview 1-2
Typographic conventions 1-4
Manual feed
Choosing 2-6, 2-46, 2-51
Margins 3-21
Imageable area 3-19
Mask, subnet 4-11
Media
Brands, recommended 3-21, B-9
Choosing 2-16, 2-52
Choosing source 2-46
Choosing, Windows 95 printer driver
2-7
Copies, printing, number of 2-52
Envelopes, printing 3-15
Feed direction 3-23
Imageable area 3-19, 3-20
Jams, See Jams
Labels, printing 3-13
K
Keys, function
See Function keys
L
Labels
Brand, recommended 3-21
Brands, recommended B-9
Printing 3-13
Storage 3-21
Vendor B-9
Weight 3-21
Landscape orientation
Choosing 2-6, 2-24, 2-47, 2-51, 2-55
Language
Message window 4-9
QMS 2060 WX User's Guide
—Index
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I-5
Letterhead, printing 3-14
Long-edge feed 3-22, 3-23
Margins 3-21
Odd-size paper, printing 3-18
Orientation 3-22
Orientation, Choosing 2-24
Postcards, printing 3-17
Preprinted, printing 3-14
Selection B-5
Short-edge feed 3-22, 3-23
Size, choosing 2-5, 2-23, 2-45, 2-50
Sizes 3-20
Source, choosing 2-6, 2-16, 2-51
Specifications B-4
Storage 3-21
Thick stock, printing 3-17
Transparencies, printing 3-12
Type, choosing 2-27
Types B-4
Weights 3-21, B-4
Windows NT 4.0 printer driver,
choosing type 2-47
Media cassette
Refilling 3-2
Media jam
Preventing 3-31
Meg ver x.x message 8-5
Memory
Duplexer 5-3
RAM 5-12
SIMMs 5-12
Specifications B-3
Menu key 4-5
Menus
Board Test 4-13, 8-13
Configuration 4-7
Service 4-13, 8-14
Message window 4-3
Messages
Paper Mismatch 8-25
Printing 8-25
See Status messages
I-6
Metafile spooling
Choosing 2-53
Misfeed jam message 8-5, 8-15, 8-24
Monitor 8-40
Monochrome printing
Choosing 2-27
Moving, printer 7-2
Replacement packaging 7-2
N
Need more memory paper mismatch
message 8-6
Need new kernel message 8-6
Negative
Choosing 2-30, 2-55
Network
Ethernet C-2
Network Print Monitor, QMS
Using 2-64
Network printing
Windows 95 2-58, 2-63
Windows NT 2-63
Windows NT 3.51 2-60
Windows NT 4.0 2-61
New Flash Image menu 5-19
New kernel message 8-6
Next key 4-5
Noise level B-2
O
Odd-size paper
Printing 3-18
OK button 2-7, 2-9, 2-12, 2-20, 2-25,
2-27, 2-32, 2-43, 2-47, 2-53, 2-57
Online/Offline key 4-4
Open... button 2-33, 2-58
Optimization
Choosing 2-27
Optional accessories B-8
Cassettes 5-8
Duplexer assembly 5-3
Feeder 5-9
QMS 2060 WX User's Guide
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Media cassettes 5-8
SIMMs 5-12
System software 5-19
Options
See Optional accessories
Orientation
Choosing 2-24, 2-47
Feed direction 3-22
Special notes 3-23
Orientation, choosing 2-6, 2-51
Outer jam message 8-6, 8-15, 8-24
Output
Problems, troubleshooting 8-25
Output Problems 8-25
P
Packaging, printer
Replacement 7-2
Page break 3-30
Page count
Accessing 8-14
Pages
Blank, troubleshooting 8-26
Printing, not all print 8-27
Paper
Brands, recommended 3-21, B-9
Choosing 2-52
Choosing source 2-46
Copies, printing, number of 2-52
Imageable area 3-19, 3-20
Jams, See Jams
Margins 3-21
Size, choosing 2-5, 2-45, 2-50
Sizes 3-20
Source, choosing 2-6, 2-51
Specifications B-4
Storage 3-21
Vendor B-9
Weight 3-21
Weights B-4
Paper cassette
Refilling 3-2
QMS 2060 WX User's Guide
Paper Mismatch message 8-25
Paper out lower tray message 8-6
Paper out multipurpose tray message
8-6
Paper out upper tray message 8-6
Parallel interface
IEEE 1284 cable pinouts B-6
Parallel port message 8-6
PC
System software, updating 5-19
Photographs
Printing 2-11
Picture
Choosing 2-57
Test, choosing 2-32
Pinouts, cable
Centronics cable pinouts B-6
Ethernet, 10BaseT RJ45 B-8
Pixel Diameter
Choosing 2-20
Pixel diameter
Choosing 2-42
PLEASE WAIT ERASING FLASH 5-19
PLEASE WAIT WRITING FLASH 5-19
Portrait
Choosing 2-55
Portrait orientation
Choosing 2-6, 2-24, 2-47, 2-51
Postcards
Printing 3-17
PostScript
Fonts, troubleshooting 8-29
PowerPoint 3-24
Preprinted media
Printing 3-14
Previous key 4-5
Print engine
Specifications B-2
Print job
Cancelling 3-32
Print job active message 8-6
Print media jams
Preventing 3-21
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
I-7
Print Monitor
Configuration component 2-66
Monitor status information 8-10
Printer status information 8-11
Send component 2-66
Spooler status information 8-8
Status component 2-65
Status information 2-68
Using 2-68
Print Monitor, Network, QMS
Using 2-64
Print quality
Black image, entire page 8-33
Black image, partial page 8-34
Black line 8-39
Black stripes 8-38
Blurred background 8-36
Dark printout 8-35
Distortions 8-32
Image, double 8-35
Image, offset 8-35
Light printout 8-35
Print density, uneven 8-37
Print, irregular 8-37
Repeated flaws 8-39
Toner smudges 8-36
Troubleshooting 8-32
Uneven blacks 8-32
White bands 8-38
White lines 8-32
White stripes 8-38
Printer
Board test 8-13
Cleaning 6-2, 6-10
Cleaning, guidelines 6-10
Handling 6-2
Lifting 6-3
Maintenance 6-2
Network printing, Windows 95 2-58,
2-63
Network printing, Windows NT 2-63
Network printing, Windows NT 3.51
2-60
I-8
Network printing, Windows NT 4.0
2-61
Replacement packaging 7-2
See also Specifications
Sharing, Windows 95 2-58, 2-63
Sharing, Windows NT 2-63
Sharing, Windows NT 3.51 2-60
Sharing, Windows NT 4.0 2-61
Printer driver
About button 2-21, 2-25
About... button 2-7
Apply button 2-7, 2-12
Cancel button 2-7, 2-9, 2-12, 2-20,
2-25, 2-27, 2-33, 2-43, 2-47, 2-53,
2-58
Default button 2-21, 2-33, 2-42, 2-58
Help button 2-21, 2-25, 2-28
Installing, Windows NT 5-22
OK button 2-7, 2-9, 2-12, 2-20, 2-25,
2-27, 2-32, 2-43, 2-47, 2-53, 2-57
Open... button 2-33, 2-58
Restore Defaults button 2-7, 2-9, 2-12
Revert button 2-21, 2-33, 2-42, 2-58
Save As... button 2-33, 2-58
See Windows 95 printer driver or
Windows NT printer driver
Updating 5-20, 5-24
Printing
Cancelling a job 3-32
Configuration, Windows 95 printer
driver 2-2
Configuration, Windows NT 3.51
printer driver 2-12
Configuration, Windows NT 4.0 printer
driver 2-34
Envelopes 3-15
Labels 3-13
Letterhead 3-14
Long-edge feed 3-22
Network, Windows 95 2-58, 2-63
Network, Windows NT 2-63
Network, Windows NT 3.51 2-60
Network, Windows NT 4.0 2-61
QMS 2060 WX User's Guide
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Odd-size paper 3-18
Optimizing 3-22
Postcards 3-17
Preprinted media 3-14
Printer driver, Windows 95 2-2
Printer driver, Windows NT 3.51 2-12
Printer driver, Windows NT 4.0 2-34
Printing message stays on 8-25
Short-edge feed 3-22, 3-23
Thick stock 3-17
Transparencies 3-12
Printing message 8-6
Printing need more memory message
8-7, 8-26
Printing paper mismatch message 8-7
Q
Q-FAX A-2
QMS
Australia, contact information A-6
Austria, contact information A-6
Belgium, contact information A-6
Benelux, contact information A-6
Canada, contact information A-5
Customer Response Center (CRC)
A-4
Denmark, contact information A-7
EMEA, contact information A-6
Finland, contact information A-7
France, contact information A-6
Germany, contact information A-6
Ireland, contact information A-7
Italy, contact information A-7
Japan, contact information A-6
Latin America, contact information A-5,
A-6
Netherlands, contact information A-6
Norway, contact information A-7
See also Support, QMS
Service call, placing 8-41
South Africa, contact information A-7
Sweden, contact information A-7
QMS 2060 WX User's Guide
UK, contact information A-7
United Kingdom, contact information
A-7
United States, contact information A-5
World-wide offices A-5
QMS 2060 WX test message 8-7
QMS, Nordic, contact information A-7
R
Radiation B-12
RAM
Expansion 5-12
Memory 5-12
SIMMs 5-12
Ready indicator 4-4
Regulatory specifications B-10
Relocating, printer 7-2
Replacement packaging 7-2
Repacking, printer 7-2
Replacement packaging 7-2
Replacement packaging 7-2
RMA number 7-2
Resolution B-2
Choosing 2-52
Choosing, Windows 95 printer driver
2-11
Graphics, choosing 2-26
Restore Defaults button 2-7, 2-9, 2-12
Return Merchandise Authorization
number 7-2
Returning, printer
RMA number 7-2
Revert button 2-21, 2-33, 2-42, 2-58
RMA number 7-2
Rotate page feature 3-24
Router C-3
Address 4-12
Router 1 4-12
Router 2 4-12
S
Save As... button 2-33, 2-58
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
I-9
SEF 3-23
Select key 4-5
Selected message 8-7
Send component 2-66
Service 8-41
Service menu 4-13, 8-14
Service, printer
QMS, Canada A-5
QMS, United States A-4
RMA number 7-2
Service, QMS
United States A-5
Shipping, printer 7-2
Replacement packaging 7-2
RMA number 7-2
Short-edge feed 3-22, 3-23, 3-29
Short-edge flip 3-29
Signal direction B-7
SIMMs 5-12
Installing 5-12
Memory 5-12
RAM 5-12
Single In-line Memory Module
See SIMMs
Sizes, media 3-20
SNMP
Definition C-2
Source
Choosing 2-16
Special notes 3-29
Specifications B-3
Cable pinouts B-6
Consumables B-9
Controller B-3
Controller type B-3
Dimensions B-2
Duty cycle B-2
Electrical requirements B-2
Engine type B-2
Environmental requirements B-3
Fonts B-3
Interfaces B-3
Memory B-3
I-10
Noise level B-2
Optional accessories B-8
Print engine B-2
Print media B-4
Print method B-2
Print speed B-2
Regulatory B-10
Resolution B-2
Toner B-2
Toner cartridge B-3
Warm-up time B-3
Speed, printer B-2
Spooling
Metafile spooling, choosing 2-53
Status component 2-65
Status messages 8-2
Asic error 8-3
Bad entry 8-3
Booting 8-3
Canceling jobs 8-3
Controller error 8-3
Cover open 8-3
Download error press Cancel 8-3
DRAM test error 8-3
Duplex cover open 8-3
Duplex error 8-3
Duplex jam 8-3
Duplexer absent 8-30
Energy save mode on 8-3
Erasing flash 8-3
Ethernet error 8-4
Ethernet port 8-4
F# xxxxxxxx xxx i960 fault 8-4
Flash error 8-4
HW err 0 cancel 8-4
Idle 8-5
Inner jam 8-5, 8-15, 8-24
IP err 0 cancel 8-5
Meg ver x.x 8-5
Misfeed jam 8-5, 8-15, 8-24
Need more memory paper mismatch
8-6
Need new kernel 8-6
QMS 2060 WX User's Guide
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
New kernel 8-6
Outer jam 8-6, 8-15, 8-24
Paper out lower tray 8-6
Paper out multipurpose tray 8-6
Paper out upper tray 8-6
Parallel port 8-6
Please Wait Erasing Flash 5-19
Please Wait Writing Flash 5-19
Print job active 8-6
Printing 8-6
Printing need more memory 8-7, 8-26
Printing paper mismatch 8-7
QMS 2060 WX test 8-7
Selected 8-7
Toner low 8-7
Troubleshooting 8-12
Warming up 8-7
Writing flash 8-7
Status Page key 4-5
Storage
Toner cartridges 6-5
Subnet C-3, C-4
Address C-3
Subnet Mask 4-11, C-4
Support, QMS
Bulletin board A-3
Customer A-2
Internet A-3
Technical A-4
World-wide A-5
System software
Updating 5-19
T
TCP/IP C-4
Internet address classes C-5
Internet routing C-5
Subnet C-4
Subnet mask C-4
Technical support, QMS A-4
Temperature requirements B-4
QMS 2060 WX User's Guide
Thick stock
Brand, recommended 3-21
Choosing 2-47, 2-52
Printing 3-17
Storage 3-21
Weight 3-21
Tint
Choosing 2-30, 2-55
Windows NT printer driver 2-30
Toner
Cartridge life B-3
Specifications B-2
Toner cartridges 6-4, B-9
Life B-3
Storing 6-5
Toner low message 8-7
Transmission Control Protocol/
Internet Protocol
See TCP/IP
Transparencies
Brand, recommended 3-21
Brands, recommended B-9
Choosing 2-52
Printing 3-12
Storage 3-21
Vendor B-9
vendor B-9
Weight 3-21
Transparency
Choosing 2-47
Troubleshooting 3-30
Black bands 8-38
Black image, entire page 8-33
Black image, partial page 8-34
Black line 3-30, 8-39
Black page 3-30
Black stripes 8-38
Blank pages 8-26
Blurred background 8-36
Board test 8-13
Dark printout 8-35
Data indicator 8-24
Data LED 8-12
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
I-11
Duplexing 3-29, 8-30, 8-31, 8-32
Fonts 8-29
Image, double 8-35
Image, offset 8-35
Jam message 8-24
Jams 8-15
Jams, frequent 8-30
Light printout 8-35
Long-edge feed 3-22
Long-edge flip 3-29
Media jam 3-31
Miscellaneous problems 8-12
Output problems 8-25
Pages, not all print 8-27
Paper Mismatch message stays on
8-25
Partial page 8-26
Print density, uneven 8-37
Print quality problems 8-32
Print, irregular 8-37
Printing message stays on 8-25
Quick check 8-12
Repeated flaws 8-39
RMA number 7-2
Rotate page feature 3-24
See also Status messages
Service call, placing 8-41
Short-edge feed 3-22
Short-edge flip 3-29
Status message 8-12
Toner smudges 8-36
White bands 8-38
White stripes 8-38
TrueType fonts 8-29
Tumble duplexing 3-29, 8-31
U
Updating
Printer driver 5-20
System software 5-19
Updating printer driver 5-24
I-12
V
Vendor
Labels B-9
Paper B-9
Transparencies B-9
W
Warming up message 8-7
Warranty B-12
Weight B-3
White lines 8-37
Windows 95 Network Print Monitor
Using 2-64
Windows 95 printer driver
Configuration 2-2
Copies, choosing number of 2-7
Dithering, choosing 2-11
Duplex, choosing 2-9
Graphics options 2-10
Intensity, choosing 2-11
Manual feed, choosing 2-6
Media, choosing 2-7
Media, choosing size 2-5
Orientation, choosing size 2-6
Paper, choosing size 2-5
Paper, choosing source 2-6
Problems 8-25
Resolution, choosing 2-11
Updating 5-20
Windows NT 3.51 printer driver
2-sided printing, choosing 2-24
Black Ref. and White Ref., choosing
2-31
Brightness, choosing 2-29
Color, choosing 2-30
Configuration 2-12
Contrast, choosing 2-29
Copies, choosing 2-25
Dark picture, adjusting 2-30
Device Alignment White, choosing
2-20
Device Gamma, choosing 2-19
QMS 2060 WX User's Guide
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Duplex, choosing 2-24
Form, choosing 2-23
Forms, choosing 2-16
Gamma, Input RGB, choosing 2-31
Graphics resolution, choosing 2-26
Halftone color adjustment, choosing
2-28
Halftone pattern, choosing 2-19
Halftone, choosing 2-18
Illuminant, choosing 2-31
Input RGB Gamma, choosing 2-31
Luminance (CIE Y), choosing 2-20
Media orientation, choosing 2-24
Media size, choosing 2-23
Media type, choosing 2-27
Media, choosing 2-16
Monochrome printing, choosing 2-27
Negative, choosing 2-30
Optimization, choosing 2-27
Orientation, choosing 2-24
Picture 2-32
Pixel Diameter, choosing 2-20
Resolution, graphics, choosing 2-26
Source, choosing 2-16
Tint, choosing 2-30
Windows NT 4.0 printer driver
Black Ref. and White Ref. 2-56
Brightness 2-55
Color 2-55
Configuration 2-34
Contrast 2-54
Copies, choosing 2-52
Copy Count, choosing 2-46
Dark picture 2-55
Device Alignment White, Luminance
(CIE Y), choosing 2-42
Device Gamma, choosing 2-41
Form to Tray Assignment, choosing
2-38
Halftone setup, choosing 2-40
Manual feed, choosing 2-38, 2-46,
2-51
Media choice 2-47
QMS 2060 WX User's Guide
Media source, choosing 2-38
Media, choosing 2-52
Media, choosing size 2-45, 2-50
Media, choosing type 2-52
Metafile spooling 2-53
Orientation, choosing 2-47
Orientation, choosing size 2-51
Paper source, choosing 2-38
Paper, choosing size 2-45, 2-50
Paper, choosing source 2-46, 2-51
Paper, choosing type 2-52
Picture 2-57
Pixel diameter, choosing 2-42
Resolution, choosing 2-52
Thick stock, choosing 2-52
Tint 2-55
Transparency, choosing 2-52
Windows NT Network Print Monitor
Using 2-64
Windows NT printer driver
Color 2-30
Illuminant 2-31
Installing 5-22
Problems 8-25
Resolution, choosing 2-52
Tint 2-30
Updating 5-24
Windows NT4.0 printer driver
Halftone pattern, choosing 2-41
Illuminant 2-56
Input RGB Gamma 2-56
Negative 2-55
Word 3-26
WordPerfect 3-24
Writing flash message 8-7
v
—Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
I-13
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
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