SRP-F310/312

User’s Manual

SRP-F310/312

Front Exit Thermal Printer

Rev. 1.05

http://www.bixolon.com

SRP-F310/312

Safety Precautions

In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.

WARNING

Violating following instructions can cause serious injury or death.

Do not plug several products in one multi-outlet.

• This can provoke over-heating and a fire.

• If the plug is wet or dirty, dry or wipe it before usage.

• If the plug does not fit perfectly with the outlet, do not plug in.

• Be sure to use only standardized multi-outlets.

You must use only the supplied adapter.

• It is dangerous to use other adapters.

ONLY SUPPLIED ADAPTER

PROHIBITED

PROHIBITED

Do not pull the cable to unplug.

• This can damage the cable, which is the origin of a fire or a breakdown of the printer.

Keep the plastic bag out of chi ldren’s reach.

• If not, a child may put the bag on his head.

PROHIBITED

PROHIBITED

Do not plug in or unplug with your hands wet.

• You can be electrocuted.

PROHIBITED

Do not bend the cable by force or leave it under any heavy object.

• A damaged cable can cause a fire.

PROHIBITED

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SRP-F310/312

CAUTION

Violating following instructions can cause slight wound or damage the appliance.

If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.

• Switch off the printer and unplug the set from the mains.

• After the disappearance of the smoke, call your dealer to repair it.

Keep the desiccant out of children’s reach.

• If not, they may eat it.

TO UNPLUG

PRINTER

PROHIBITED

Install the printer on the stable surface.

• If the printer falls down, it can be broken and you can hurt yourself.

PRINTER

PROHIBITED

Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.

• Call your dealer when you need these services.

• Do not touch the blade of auto cutter.

DISASSEMBLING

PROHIBITED

PRINTER

Do not let water or other foreign objects in the printer.

• If this happened, switch off and unplug the printer before calling your dealer.

Do not use the printer when it is out of order. This can cause a fire or an electrocution.

• Switch off and unplug the printer before calling your dealer.

PROHIBITED

PRINTER

TO UNPLUG

PRINTER

DEALER

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SRP-F310/312

Warning - U.S.A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Notice - Canada

This Apparatus complies with class “A” limits for radio interference as specified in the

Canadian department of communications radio interference regulations.

Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par ministre canadien des communications dans les reglements d’interference radio.

Caution

Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.

Waste Electrical and Electric Equipment (WEEE)

This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

Rating Label Symbol Information

DC (Direct current)

Label Material

* Control Label: PC

* Other Labels: PET

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SRP-F310/312

Introduction

The SRP-F310/312 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc.

The main features of the printer are as follows:

1. High speed printing : 63.82/72 lines per second.

2. Low noise thermal printing.

3. RS-232 (IFE-S TYPE), Parallel (IFE-P TYPE), Ethernet(10/100BaseT),

WLAN(USB adaptor), USB2.0(High Speed).

4. The data buffer allows the unit to receive print data even during printing.

5. Peripheral units drive circuit enables control of external devices such as cash drawer.

6.

Characters can be scaled up to 64 times compared to it’s original size.

7. Bar code printing is possible by using a bar code command.

8. Different print densities can be selected by DIP switches.

9. IPX 1

For network information, refer to the

‘Network user manual’

Please be sure to read the instruction in this manual carefully before using your new

SRP-F310/312.

NOTE

The socket-outlet shall be near the equipment and it shall be easy accessible.

We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.

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SRP-F310/312

Table of Contents

1. Setting Up the Printer .................................................................................................. 7

1-1 Unpacking ................................................................................................................. 7

1-2 Connecting the Cables ............................................................................................. 8

1-2-1 Serial Interface (RS-232C) ........................................................................... 8

1-2-2 Parallel Interface (IEEE1284) ....................................................................... 9

1-2-3 USB Interface ............................................................................................. 10

1-3 Connecting the Drawer ........................................................................................... 10

1-4 Setting the Dip Switches ......................................................................................... 11

1-4-1 Serial Interface ........................................................................................... 11

1-4-2 Parallel & USB Interface ............................................................................. 11

1-5 Installing or Replacing the Paper Roll ..................................................................... 12

1-6 Using 83mm Paper ................................................................................................. 14

1-7 Recommended Papers ........................................................................................... 14

1-8 Adjustments and Settings ....................................................................................... 15

1-9 Using the Printer ..................................................................................................... 15

1-10 Connecting the computer ...................................................................................... 16

1-11 Connecting the Power Supply............................................................................... 16

2. Self Test ...................................................................................................................... 17

3. Hexadecimal Dumping .............................................................................................. 18

4. Specification .............................................................................................................. 19

5. Appendix .................................................................................................................... 20

5-1 Cleaning Printer ...................................................................................................... 20

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SRP-F310/312

1. Setting Up the Printer

1-1 Unpacking

Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.

SRP-F310/312 CD

Rev. 1.05

Roll Paper Manual Power Cord

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SRP-F310/312

1-2 Connecting the Cables

You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below:

NOTE

Before connecting any of the cables, make sure that both the printer and the host are turned off.

1-2-1 Serial Interface (RS-232C)

IFE-S TYPE

PRINTER

SIDE (25P)

Interface connector

USB connector

ETHERNET connector

When the Dip Switch is “ON” on the Serial Interface Board,

DTR and RTS are connected each other.

HOST

SIDE (25P)

PRINTER

SIDE (25P)

HOST

SIDE (9P)

Pin No.

1

2

3

4

5

6

7

20

Rev. 1.05

Signal name

FG

TxD

RxD

RTS

CTS

DSR

SG

DTR

Direction

-

Output

Input

Output

Input

Input

-

Output

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Function

Frame Ground

Transmit Data

Receive Data

Ready To Send

Clear To Send

Data Set Ready

Signal Ground

Data Terminal Ready

SRP-F310/312

1-2-2 Parallel Interface (IEEE1284)

IFE-P TYPE

Interface connector

Pin No.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19~30

31

32

33

34

35

36

Source

Host

Compatibility Mode nStrobe

Host / Printer Data 0 (LSB)

Host / Printer Data 1

Host / Printer Data 2

Host / Printer Data 3

Host / Printer Data 4

Host / Printer Data 5

Host / Printer Data 6

Host / Printer Data 7 (MSB)

Printer nAck

Printer

Printer

Printer

Host

Busy

Perror

Select nAutoFd

Printer

Host

Printer

Printer

Printer

Host

NC

GND

FG

Logic-H

GND nInit nFault

GND

DK_Status

+5V nSelectIn

USB connector

ETHERNET connector

-

-

-

-

Nibble Mode

HostClk

-

-

-

-

PtrClk

Byte Mode

HostClk

Data 0 (LSB)

Data 1

Data 2

Data 3

Data 4

Data 5

Data 6

Data 7 (MSB)

PtrClk

PtrBusy /Data3,7 PtrBusy

AckDataReq/Data2,6 AckDataReq

Xflag /Data1,5

HostBusy

Xflag

HostBusy

NC

GND

FG

Logic-H

GND nInit nDataAvail /Data0,4

ND

ND

ND

1284-Active

NC

GND

FG

Logic-H

GND nInit nDataAvail

ND

ND

ND

1284-Active

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SRP-F310/312

1-2-3 USB Interface

Pin No.

Shell

1

2

Signal Name

Shield

VBUS

D-

3 D+

4 GND

1-3 Connecting the Drawer

Assignment (Color)

Drain Wire

Red

White

Green

Black

USB

connector

ETHERNET connector

Function

Frame Ground

Host Power

Data Line(D-)

Data Line(D+)

Signal Ground

WARNING

Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.

CAUTIONS

Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.

Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector.

Pin No.

1

2

3

4

5

6

Signal name

Frame ground

Drawer kick- out drive signal 1

Drawer open/close signal

+24V

Drawer kick- out drive signal 2

Signal ground

Direction

-

Output

Input

-

Output

-

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SRP-F310/312

1-4 Setting the Dip Switches

1-4-1 Serial Interface

SW Function

1-1 Auto-Cutter Selection

1-2 Handshaking

1-3

1-4

1-5

1-6

1-7

1-8

Word length

Parity check

Parity selection

Baud rate selection

ON

Disable

XON/OFF

7 bits

Yes

EVEN

OFF

Enable

DTR/DSR

8 bits

No

ODD

Refer to the Following Table 1

Transmission speed

2400 baud

4800 baud

9600 baud

19200 baud

38400 baud

57600 baud

DIP switch 1 Setting Function

SW1

– 6

SW1

– 7

ON

ON

OFF

OFF

OFF

OFF

ON

OFF

OFF

OFF

ON

OFF

115200 baud ON ON

1-4-2 Parallel & USB Interface

Table 1 - Baud Rate Selection

SW Function ON

1-1 Auto-Cutter Selection

1-2

~

1-8

Reserved

Disable

-

DIP switch 1 Setting Function

Auto Cutter Enable / Disable selection

OFF

Enable

-

SW1

– 8

OFF

ON

OFF

OFF

ON

ON

ON

SW1 - 1

Application

Default

OFF

OFF

OFF

OFF

OFF

OFF

ON

OFF

Default

9600

Default

OFF

OFF

Dip Switch Set 1

ON

OFF

Auto Cutter Disable

Auto Cutter Enable

Ignores Auto Cutter error for continuous printing

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SRP-F310/312

1-5 Installing or Replacing the Paper Roll

NOTE

Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly.

Do not use paper wider than 80 mm or plastic paper tube when using a printer that specifies 80 mm paper.

1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.

1-5-2 Open the paper roll cover by pressing the Push button.

NOTE

Do not open the print cover while the printer is operating. This may damage the printer.

1-5-3 Remove the used paper roll core if there is one.

1-5-4 Insert the paper roll as shown.

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SRP-F310/312

1-5-5 Be sure to note the correct direction that the paper comes off the roll.

1-5-6 Pull out a small amount of paper, as shown. Then close the cover.

NOTE

When closing the cover, press the center of printer cover firmly to prevent paper miss-loading.

1-5-7 Tear off the paper as shown.

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SRP-F310/312

1-6 Using 83mm Paper

Use of the partition depends on the width of the paper.

1-6-1 Remove the partition as shown in the following picture when using 83 mm paper.

NOTE

Partition is installed at the factory for 80 mm paper.

Fig 1 Fig 2

CAUTIONS

Do not rotate the partition while removing it from the printer as shown in Fig 1 because the holder may be damaged. Lift up the partition as shown in Fig 2 to remove it safely.

1-6-2 The rest of the installation process after this step is the same as the procedure described in 1-5.

1-7 Recommended Papers

- TF50KS-

E (Paper Thickness: 65μm): Nippon Paper Industries Co., Ltd.

-

PD 160R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd.

-

P350 (Paper Thickness: 62μm): Kansaki Specialty Paper, Inc. (USA)

CAUTIONS

Use of papers other than those recommended above may damage TPH or degrade the printing quality and our company is not responsible for the damage caused by nonrecommended papers. If you have to use other products, we recommend that you use papers with a similar level of quality to the recommended ones.

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SRP-F310/312

1-8 Adjustments and Settings

The SRP-F310 is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements.

It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density.

One of the features of the SRP-F310 is to detect the remaining level of paper. Paper LED will be turned on if the paper sensor detects that the remaining level of paper is lower than the preset level. This warning level can be changed by rotating the paper sensor tab forward or backward (refer to the following picture).

1-9 Using the Printer

Control Panel

○ POWER

The POWER light is on whenever the printer is on.

○ ERROR

This indicates an error.

○ PAPER

This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

○ FEED

Press the FEED button once to advance paper one line. You can also hold down the FEED button to feed paper continuously.

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SRP-F310/312

1-10 Connecting the computer

You need an appropriate interface cable.

1-10-

1 Plug the cable connector securely into the printer’s interface connector.

1-10-2 Tighten the screws on both sides of the cable connector.

1-10-3 Attach the other end of the cable to the computer.

1-11 Connecting the Power Supply

CAUTIONS

When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.

If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.

1-11-

1 Make sure that the printer’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.

1-11-2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.

1-11-

3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug faces down.

NOTE

To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.

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SRP-F310/312

2. Self Test

The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following;

2-1 Make sure paper roll has been installed properly.

2-2 Turn on the power while holding down the FEED button with beep. The self-test begins.

2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting.

2-4 After printing the current printer status, self-test printing will print the following,

and pause (The PAPER LED light blinks).

SELF-TEST PRINTING.

PLEASE PRESS THE FEED BUTTON.

2-5 Press the FEED button to continue printing.

The printer prints a pattern using the built-in character set.

2-6 The self-test automatically ends and cuts the paper after printing the following.

*** COMPLETED ***

2-7 The printer is ready to receive data as soon as it completes the self-test.

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SRP-F310/312

3. Hexadecimal Dumping

This feature allows experienced users to see exactly what data is coming to the printer.

This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

To use the hexadecimal dump function, follow these steps.

3-1 After you make sure that the printer is off, open the cover.

3-2 Turn on the printer, while holding down the FEED button with beep.

3-3 Close the cover, then the printer enters the hexadecimal dump mode.

3-4 Run any software program that sends data to the printer. The printer will print all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes.

1B 21 00 1B 26 02 40 40 40 40 . ! . . & . @ @ @ @

02 0D 1B 44 0A 14 1E 28 28 28 . . . D . . . . ( ( (

00 01 0A 41 0D 42 0A 43 43 43 . . . A . B . C C C

A period (.) is printed for each code that has no ASCII equivalent.

During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.

3-5 When the printing finishes, turn off the printer.

3-6 Turn on the printer and then the hexadecimal mode is off.

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SRP-F310/312

4. Specification

Printing method

Dot density

Printing width

Paper width

Characters per line (default)

Printing speed

Thermal line printing

SRP-F310: 180dpi(7dots/mm)

SRP-F312: 203dpi(8dots/mm)

SRP-F310:72mm, SRP-F312:80mm

79.5±0.5mm/82.5±0.5mm

SRP-F310: 42(Font A), 56(Font B)

SRP-F312: 48(Font A), 64(Font B)

SRP-F310: 63.82 lines/sec, 270 mm/sec

SRP-F312: 72 lines/sec, 270mm/sec

Receive Buffer Size 4K Bytes

NOTE : Printing speed may be slower, depending on the data transmission speed and the combination of control commands.

Supply voltage

SMPS Input voltage 100~240VAC

Frequency

50/60Hz

SMPS Output voltage

24VDC

Temperature

0 ~ 45 ℃ (Operating)

-20 ~ 60 ℃ (Storage)

Environmental

Conditions

LIFE *

Humidity

10 ~ 80 % RH (Operating)

10 ~ 90 % RH (Storage)

; Except for paper

Mechanism Head 150 Km

Auto Cutter 1,800,000 Cut

MCBF * Mechanism 70,000,000 lines

* These values are calculated under printing level 2 with recommended paper at normal temperature.

* These values may vary with environment temperature, printing level, etc.

** This equipment is indooruse and all the communication hiring are limited to inside of the building.

** The switch is the disconnecting device. Turn off switch from any hazard.

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SRP-F310/312

5. Appendix

5-1 Cleaning Printer

Paper dust inside the printer may lower the print quality. In this case clean the printer as follows.

5-1-1 Open the printer cover and remove the paper if exists.

5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.

5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.

5-1-4 Insert a paper roll and close the printer cover.

The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core.

To adjust the remained amount, contact your dealer.

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