Technical Overview

Secure, cloud-based workflow, alert, and notification platform built on top of Amazon Web Services (AWS)

©2016 Primex Wireless, Inc. The Primex logo is a registered trademark of Primex Wireless, Inc. OneVue is a trademark of

Primex Wireless, Inc. All other trademarks are the property of their respective owners. All Rights Reserved.

Version 05.23.16

2

Primex Wireless OneVue™ Technical Overview

Primex Wireless recognizes today's organizations have complex network infrastructures, a division of responsibilities, and standard information security policies associated with data confidentiality, network bandwidth, and security of the systems deployed at their facilities.

The following overview of the OneVue platform is intended to provide the information to answer the technical questions you or your staff may have regarding the Primex OneVue platform and Primex devices.

Overview

OneVue is a Software-as-a-Service (SaaS) platform built on top of Amazon Web Services (AWS).

l l l l l l

Primex Wireless devices connect to OneVue using the Hypertext Transfer Protocol Secure (HTTPS) protocol

(port 443); all communication is encrypted.

Primex devices and the OneVue web interface only initiate outbound network connections and do not initiate inbound network connections.

OneVue client and device data is encrypted in transmit and at rest.

Primex devices support an array of network communication options for secure network connectivity.

Users can access a OneVue from any internet enabled device, improving flexibility and mobility.

User access to the OneVue user interface is through a web browser by way of the HTTPS protocol (port

443).

OneVue Deployment Diagram

Technical Overview

Network Port Requirements

Primex devices communicate to OneVue over your facility’s wireless or wired Ethernet network over Hypertext

Transport Protocol Secure (HTTPS). All device communication is secure and encrypted to and from OneVue.

l l

Port 443 TCP - used for Hypertext Transfer Protocol over TLS/SSL (HTTPS) communication with OneVue and

Primex devices.

Port UDP 123 - used by Primex clocks to access an external NTP server. Port is required to be open for use with external Network Time Protocol (NTP) servers.

Network Communication Protocols - Primex Devices

The complete technology stack of the Primex Wireless OneVue platform is designed in-house, allowing Primex to control the user experience and provide the highest level of reliability and security.

To support the myriad of network security and protocol standards in today’s business environment, Primex devices offer an array of options for secure network connectivity. This ensures our customers can use and leverage our full line of products without adding costly, additional IT infrastructure.

Wireless Networking Protocols: 802.11b, 11g, single stream 11n* (2.4 GHz)

Security Protocols: None, WEP (Open & Shared), WPA (TKIP & AES), WPA2 (TKIP & AES)

Encryption Protocols: TLS 1.2

Authentication Protocols: None, EAP-FAST, EAP-TLS, EAP-TTLS (MSCHAPv2), PEAP v0 (MSCHAPv2), PEAP v1

(GTC)

Network Communication Protocols: Hypertext Transfer Protocol Secure (HTTPS)

IP Addressing: Dynamic Host Configuration Protocol (DHCP), static IP addressing

Data Packet Size: typically less than 5 kilobytes (kB)

* Only applies to PrimexTEMP and IAQ series sensors, PrimexEVENT devices, and Levo series clocks.

3

4

System Requirements

OneVue is a cloud-based, mobile-first design allowing users to access OneVue from any web browser on a tablet, smartphone, laptop or desktop computer. The mobile-first design eliminates the need for separate mobile apps, plug-ins or downloads for optimal viewing on any size screen.

Supported web browsers

OneVue can be accessed from any of the web browsers below.

l l l l l l

Google Chrome™, most recent version

Mozilla Firefox®, most recent version

Microsoft® Internet Explorer®, versions 9, 10 and 11

Apple® Safari®, most recent version

JavaScript must be enabled

PDF viewer is required to view and print PDF reports

Supported mobile devices

OneVue can be accessed on any of the mobile devices below.

l l l

Apple® mobile devices with iOS 7 and greater

Android mobile devices with 4.2 and greater

JavaScript must be enabled

About Primex Wireless

Primex Wireless is the leading provider of solutions to automate and maintain facility compliance, increase efficiencies, enhance safety and reduce risk for enterprise organizations in the healthcare, education, manufacturing and government vertical markets.

Primex Wireless delivers platforms that use a facility’s existing network infrastructure to automate, monitor, document, and report on the essential activities performed by facility staff. The platforms delivered by Primex include synchronized time, environmental monitoring, and bell scheduling systems.

Address

Email

Web

Telephone

Fax

United States

965 Wells Street

Lake Geneva WI 53147 [email protected]

www.primexwireless.com

800. 537.0464

262.248.0061

Canada

18977 Leslie Street, 2nd Floor

Sharon, ON L0G 1V0 [email protected]

www.primexwireless.ca

800.330.1459

905.952.0134

Technical Overview