Important information for creating Happy Homes

Important information for creating Happy Homes
EMERGENCY
Dialing 000
Important
Phone
Numbers
Household
Safety
Information
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Im por ta nt
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Tips on Food
preparation
and Storage
Introduction
Why is this booklet important?
The Happy Homes Booklet has been created with your
family’s safety in mind. It has lots of great ideas to keep your
home safe and keep your family happy.
This book is important because it will help you to create a
safe environment for your family, look out for things that are
unsafe and take care of your home.
How/when to use this booklet
Homes are very special places. It is where your family comes
together. Caring for your home can take a lot of time and
energy. This book will show you how you can follow a few
simple steps to create a safe living environment for your
family. This book will show you what to do in case of an
emergency such as a fire, how to keep pests out and how
to keep your children safe.
In the Happy Homes Kit you will find a Quick Contacts
Chart with important phone numbers. Stick the Chart
on your fridge or wall so you can find it easily and where
everyone in the house can see it clearly.
Also included in the kit are the following wall charts:
Cardio Pulmonary Rescuscitation (CPR) Chart
Burns Fact Sheet
Funded by the Australian Government Department of Families,
Housing, Community Services and Indigenous Affairs (FaHCSIA)
Cover painting by Lorraine Brown and Artists from the
Coomaditchie Artists Cooperative.
This book has a lot of important information. It should be
kept in a place where you can see it easily and where you
everyone in the family can reach it quickly.
4
Here are some good places
to keep this book;
n in the top drawer in your
n on your coffee or
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Important
Phone
Numbers
kitchen
n hanging in the kitchen
EMERGENCY
Dialing 000
Where to keep this booklet
dining table
n near your First Aid kit.
n tucked away on a bookshelf
EME
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with other books because
you will not be ale to see it
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Tips
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Household
Safety
Information
8
Here are some example of
places you should not keep
this book;
n under the bed
n with the kids books or toys
n near lots of papers because
n in any of the bedrooms or bathroom.
Tips on Food
preparation
and Storage
you could throw it away accidentally
What to do in an EMERGENCY
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Only call 000
in an emergency
How can you tell
if there is an emergency
4 Is someone seriously injured or in need of urgent
medical help?
4 Is your life or property being threatened?
4 Have you just witnessed a serious accident
or crime?
If you answered YES call 000 (Triple O)
Police, Fire and
Ambulance
Ring 000 if you need the police,
fire brigade or ambulance
and tell the operator what the
problem is. The operator will tell
you what to do.
1. Stay calm and call 000 (Triple O) from a safe place.
2. Someone will ask if you need Police, Fire or Ambulance
and where the emergency is happening.
EMERGENCY
Dialing 000
How to call 000
3. Tell the person on the phone where the emergency is
happening and where you are.
(If you asked for the police, you will be put through to the
police service.)
5. Stay on the line and do not hang up.
6. When this person comes to the phone they will ask you
Important
Phone
Numbers
4. You will be put through to the service you asked for.
more questions so they can help you.
7. Stay calm, speak clearly and answer the questions.
8. Do not hang up until the person on the phone tells
Giving the right information
You will be asked where the emergency is happening and
where you are if you had to leave to get help.
Household
Safety
Information
you to do so.
n Try to provide a street number, street name, nearest
cross street and the area.
landmarks and roads as well as the property name.
For example, you can tell the person on the phone that you
live 20 metres from the post office and your house has a
blue fence. This will help people get to you quickly.
Tips on Food
preparation
and Storage
n In rural areas give the full address and distances from
Important phone numbers
Listed bellow are useful phone numbers that you should
keep handy, such as the poison information hotline, kids
helpline, and others.
Included in the Happy Homes Kit, you will find a Quick
Contacts Chart with these phone numbers. Stick the Chart
on your fridge so you can find it easily and where everyone
in the house can see it clearly.
Alcohol and Drug
Information Service
Sydney
02 9361 8000 or
1800 422 599
NSW Poisons Information
Centre
131 126
NSW Department of
Community Services
132 111
Domestic Violence and
Sexual Assault Helpline
1800 200 526
Kids Helpline
1800 55 1800
NSW Rape Crisis Centre
02 9819 7357 or
24/7 Counselling
1800 424 017
Aboriginal Tenants
Advice and Advocacy
Services
Greater Sydney
Aboriginal Tenants
Service
Phone: 02 9569 0222
Northern NSW Aboriginal
Tenants Service
Phone: 02 6643 4426
free call: 1800 248 913
Southern NSW Aboriginal
Tenants Service
Phone: 02 4472 9363
free call: 1800 672 185
Western NSW Aboriginal
Tenants Service
Youthline
Phone: 02 6882 5435
free call: 1800 810 233
Domestic Violence Line
NSW Aboriginal Housing
Office (AHO)
02 9633 3666
1800 656 463
Lifeline
131 11
02 8836 9444 or
1800 727 555 Important phone numbers for your family
contacts and local services
List the the important phone numbers your family needs,
like your doctor or somebody your children can call in an
emergency. Do not write personal information like Bank
Account Pin numbers here.
PHONE NUMBERS
Local Police Station: _______________________________________
Doctor: __________________________________________________
Doctor After hours: _______________________________________
Important
Phone
Numbers
SERVICE
Local Hospital:____________________________________________
Primary School:___________________________________________
Day Care Centre: __________________________________________
FAMILY CONTACTS NAME
PHONE NUMBERS
1.__________________________________________________
2.__________________________________________________
Household
Safety Information
High School:______________________________________________
3.__________________________________________________
5.__________________________________________________
6.__________________________________________________
7.______________________________________________
Tips on Food
preparation
and Storage
4.__________________________________________________
General safety
around the house
There are lots of simple and easy things you can do to
make your home SAFER.
Things to check before you go to bed
S
Security
A
Alarms
F
Floors
E
Electrical appliances
R
Responsibility
Lock intruders out, but don’t lock yourself in.
Make sure you can get out quickly in case of a fire.
Leave the keys in the door so you don’t have to
find them in the dark.
Regularly check the Fire Alarms are working.
These can save your life in a fire at night.
If the alarm is beeping or ringing when there is
no smoke, change the batteries or its a good idea
when you turn your clock back from daylight
savings.
Clear the floors of things you may trip over or slip
on, in case somebody gets up in the night.
Check heaters, stoves, ovens and washing
machines are off. Turn all appliances, like the TV,
off at the wall plug. Faulty appliances left on
standby are a common cause of house fires.
NEVER SMOKE IN BED.
Falling asleep with a burning cigarette puts your
life at risk and that of your family.
A safe and healthy kitchen
Here are 4 Tips to keep your kitchen safe and healthy
1
Store food safely
2
Keep a clean kitchen
3
Hand washing
4
Supervise children
Cold food should be stored in a clean fridge
that is set to a cold enough temperature, 5°C.
Store dry food in sealed containers to protect
it from pests like mice and ants.
Dirt and old food spills can breed germs
that cause food poisoning and attract pests.
Clean bench tops, floors and fridges regularly.
Take rubbish to covered outside bins every day.
Small children reaching for things on the stove
can get badly burned. Use the rear burners and
turn pot handles inwards from the stove edges.
Store knives and scissors in a safe place
where children can’t reach them.
Try to keep children out of the cooking area.
Alcohol and cigarettes can be
very dangerous to small children if
they are stored carelessly. Store them
out of reach of children. The high
shelves in your kitchen cupboards
can be used to store these items.
4
Tips on Food
preparation
and Storage
Store alcohol and
cigarettes safely
Household
Safety
Information
Everyone should wash their hands with soap
before and after touching food. This helps stop
the spread of sicknesses like vomiting and colds.
Preparing and storing food
The way food is prepared and stored can make a big
difference for the health of your family. There are some
general rules to remember when preparing and storing
food. The NSW Food Authority has some easy tips to keep
food safe, fresh and healthy for your family.
Keep it cold
n Keep the fridge below 5°C
n put any food that needs to
4
be kept cold in the fridge
straight away
n do not eat food that is meant
to be in the fridge if it’s been
left out for 2 hours or more
n defrost foods – especially meats – in the fridge
Keep it clean
n wash and dry hands before
n
n
n
n
4
starting to prepare or eat any
food, even a snack
keep benches, kitchen
equipment and tableware
clean and dry
do not let raw meat juices drip
onto other foods
separate raw and cooked food and use different cutting
boards and knives for both
avoid making food for others if you are sick
Keep it hot
n cook foods until they are
steaming hot
n reheat foods until they are
steaming hot
n make sure there’s no pink
left in cooked meats such
as mince or sausages
n look for clear juices before serving chicken or pork
4
4
Check the label
n do not eat food past a
‘use-by’ date
n always read the ‘best before’
date
n follow storage and cooking
instructions
n be allergy aware
n ask for information about unpackaged foods
For more information call the NSW Food Authority helpline
on 1300 552 406.
Bleach
How to safely store cleaning products and
other dangerous household items
4
Cleaning products contain
dangerous chemicals that can
be harmful if not used correctly.
Cleaning products should be
stored in places that children
cannot reach easily such as high
shelves in cupboards in the kitchen
or laundry. Do not store cleaning
products in easy to reach places in the bathroom because
children can mistake them for other items such as shampoo.
Bleach
Tips on Food
preparation
and Storage
Head office
Level 6, 33 Argyle St
PARRAMATTA NSW 2150
Tel: 02 8836 9444
Fax: 02 9635 3400
Email: [email protected]
Web: www.aho.nsw.gov.au
Northern Region
Level 1, Suite C
144-148 West High St
COFFS HARBOUR NSW 2450
Tel: 02 6691 7000
Fax: 02 6691 7099
Sydney/South Eastern Region
Level 8, 33 Argyle St
PARRAMATTA NSW 2150
Tel: 02 8836 9458
Fax: 02 8836 9465
Western Region
65-67 Church St
DUBBO NSW 2830
Tel: 02 6841 9100
Fax: 02 6841 9199
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