EMERGENCY Dialing 000 Important Phone Numbers Household Safety Information p y p a H mes o H for creating Im por ta nt i n fo r m a ti on Tips on Food preparation and Storage Introduction Why is this booklet important? The Happy Homes Booklet has been created with your family’s safety in mind. It has lots of great ideas to keep your home safe and keep your family happy. This book is important because it will help you to create a safe environment for your family, look out for things that are unsafe and take care of your home. How/when to use this booklet Homes are very special places. It is where your family comes together. Caring for your home can take a lot of time and energy. This book will show you how you can follow a few simple steps to create a safe living environment for your family. This book will show you what to do in case of an emergency such as a fire, how to keep pests out and how to keep your children safe. In the Happy Homes Kit you will find a Quick Contacts Chart with important phone numbers. Stick the Chart on your fridge or wall so you can find it easily and where everyone in the house can see it clearly. Also included in the kit are the following wall charts: Cardio Pulmonary Rescuscitation (CPR) Chart Burns Fact Sheet Funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) Cover painting by Lorraine Brown and Artists from the Coomaditchie Artists Cooperative. This book has a lot of important information. It should be kept in a place where you can see it easily and where you everyone in the family can reach it quickly. 4 Here are some good places to keep this book; n in the top drawer in your n on your coffee or Hous Safetehold Inform y ation Tips on Fo parat anpre od d Sto ragion e e es inf orta or nt m fo a rc r Imp Im Phpo nt onrta Numb erse Ha tion Homppyating EMER Dialing GENC 000 Y Important Phone Numbers kitchen n hanging in the kitchen EMERGENCY Dialing 000 Where to keep this booklet dining table n near your First Aid kit. n tucked away on a bookshelf EME DialingRGENCY 000 e Imp Impo Phonrtant Num berse es inf orta or nt m fo a rc r Ha tion Homppyating with other books because you will not be ale to see it very easily Househo InforSafety ld mati on Tips prep on Food and aration Stor age Household Safety Information 8 Here are some example of places you should not keep this book; n under the bed n with the kids books or toys n near lots of papers because n in any of the bedrooms or bathroom. Tips on Food preparation and Storage you could throw it away accidentally What to do in an EMERGENCY 1 4 ghi 7 pqrs * 2 5 jkl 8 tuv 3 6 mno 9 wxyz 0 # abc def Only call 000 in an emergency How can you tell if there is an emergency 4 Is someone seriously injured or in need of urgent medical help? 4 Is your life or property being threatened? 4 Have you just witnessed a serious accident or crime? If you answered YES call 000 (Triple O) Police, Fire and Ambulance Ring 000 if you need the police, fire brigade or ambulance and tell the operator what the problem is. The operator will tell you what to do. 1. Stay calm and call 000 (Triple O) from a safe place. 2. Someone will ask if you need Police, Fire or Ambulance and where the emergency is happening. EMERGENCY Dialing 000 How to call 000 3. Tell the person on the phone where the emergency is happening and where you are. (If you asked for the police, you will be put through to the police service.) 5. Stay on the line and do not hang up. 6. When this person comes to the phone they will ask you Important Phone Numbers 4. You will be put through to the service you asked for. more questions so they can help you. 7. Stay calm, speak clearly and answer the questions. 8. Do not hang up until the person on the phone tells Giving the right information You will be asked where the emergency is happening and where you are if you had to leave to get help. Household Safety Information you to do so. n Try to provide a street number, street name, nearest cross street and the area. landmarks and roads as well as the property name. For example, you can tell the person on the phone that you live 20 metres from the post office and your house has a blue fence. This will help people get to you quickly. Tips on Food preparation and Storage n In rural areas give the full address and distances from Important phone numbers Listed bellow are useful phone numbers that you should keep handy, such as the poison information hotline, kids helpline, and others. Included in the Happy Homes Kit, you will find a Quick Contacts Chart with these phone numbers. Stick the Chart on your fridge so you can find it easily and where everyone in the house can see it clearly. Alcohol and Drug Information Service Sydney 02 9361 8000 or 1800 422 599 NSW Poisons Information Centre 131 126 NSW Department of Community Services 132 111 Domestic Violence and Sexual Assault Helpline 1800 200 526 Kids Helpline 1800 55 1800 NSW Rape Crisis Centre 02 9819 7357 or 24/7 Counselling 1800 424 017 Aboriginal Tenants Advice and Advocacy Services Greater Sydney Aboriginal Tenants Service Phone: 02 9569 0222 Northern NSW Aboriginal Tenants Service Phone: 02 6643 4426 free call: 1800 248 913 Southern NSW Aboriginal Tenants Service Phone: 02 4472 9363 free call: 1800 672 185 Western NSW Aboriginal Tenants Service Youthline Phone: 02 6882 5435 free call: 1800 810 233 Domestic Violence Line NSW Aboriginal Housing Office (AHO) 02 9633 3666 1800 656 463 Lifeline 131 11 02 8836 9444 or 1800 727 555 Important phone numbers for your family contacts and local services List the the important phone numbers your family needs, like your doctor or somebody your children can call in an emergency. Do not write personal information like Bank Account Pin numbers here. PHONE NUMBERS Local Police Station: _______________________________________ Doctor: __________________________________________________ Doctor After hours: _______________________________________ Important Phone Numbers SERVICE Local Hospital:____________________________________________ Primary School:___________________________________________ Day Care Centre: __________________________________________ FAMILY CONTACTS NAME PHONE NUMBERS 1.__________________________________________________ 2.__________________________________________________ Household Safety Information High School:______________________________________________ 3.__________________________________________________ 5.__________________________________________________ 6.__________________________________________________ 7.______________________________________________ Tips on Food preparation and Storage 4.__________________________________________________ General safety around the house There are lots of simple and easy things you can do to make your home SAFER. Things to check before you go to bed S Security A Alarms F Floors E Electrical appliances R Responsibility Lock intruders out, but don’t lock yourself in. Make sure you can get out quickly in case of a fire. Leave the keys in the door so you don’t have to find them in the dark. Regularly check the Fire Alarms are working. These can save your life in a fire at night. If the alarm is beeping or ringing when there is no smoke, change the batteries or its a good idea when you turn your clock back from daylight savings. Clear the floors of things you may trip over or slip on, in case somebody gets up in the night. Check heaters, stoves, ovens and washing machines are off. Turn all appliances, like the TV, off at the wall plug. Faulty appliances left on standby are a common cause of house fires. NEVER SMOKE IN BED. Falling asleep with a burning cigarette puts your life at risk and that of your family. A safe and healthy kitchen Here are 4 Tips to keep your kitchen safe and healthy 1 Store food safely 2 Keep a clean kitchen 3 Hand washing 4 Supervise children Cold food should be stored in a clean fridge that is set to a cold enough temperature, 5°C. Store dry food in sealed containers to protect it from pests like mice and ants. Dirt and old food spills can breed germs that cause food poisoning and attract pests. Clean bench tops, floors and fridges regularly. Take rubbish to covered outside bins every day. Small children reaching for things on the stove can get badly burned. Use the rear burners and turn pot handles inwards from the stove edges. Store knives and scissors in a safe place where children can’t reach them. Try to keep children out of the cooking area. Alcohol and cigarettes can be very dangerous to small children if they are stored carelessly. Store them out of reach of children. The high shelves in your kitchen cupboards can be used to store these items. 4 Tips on Food preparation and Storage Store alcohol and cigarettes safely Household Safety Information Everyone should wash their hands with soap before and after touching food. This helps stop the spread of sicknesses like vomiting and colds. Preparing and storing food The way food is prepared and stored can make a big difference for the health of your family. There are some general rules to remember when preparing and storing food. The NSW Food Authority has some easy tips to keep food safe, fresh and healthy for your family. Keep it cold n Keep the fridge below 5°C n put any food that needs to 4 be kept cold in the fridge straight away n do not eat food that is meant to be in the fridge if it’s been left out for 2 hours or more n defrost foods – especially meats – in the fridge Keep it clean n wash and dry hands before n n n n 4 starting to prepare or eat any food, even a snack keep benches, kitchen equipment and tableware clean and dry do not let raw meat juices drip onto other foods separate raw and cooked food and use different cutting boards and knives for both avoid making food for others if you are sick Keep it hot n cook foods until they are steaming hot n reheat foods until they are steaming hot n make sure there’s no pink left in cooked meats such as mince or sausages n look for clear juices before serving chicken or pork 4 4 Check the label n do not eat food past a ‘use-by’ date n always read the ‘best before’ date n follow storage and cooking instructions n be allergy aware n ask for information about unpackaged foods For more information call the NSW Food Authority helpline on 1300 552 406. Bleach How to safely store cleaning products and other dangerous household items 4 Cleaning products contain dangerous chemicals that can be harmful if not used correctly. Cleaning products should be stored in places that children cannot reach easily such as high shelves in cupboards in the kitchen or laundry. Do not store cleaning products in easy to reach places in the bathroom because children can mistake them for other items such as shampoo. Bleach Tips on Food preparation and Storage Head office Level 6, 33 Argyle St PARRAMATTA NSW 2150 Tel: 02 8836 9444 Fax: 02 9635 3400 Email: [email protected] Web: www.aho.nsw.gov.au Northern Region Level 1, Suite C 144-148 West High St COFFS HARBOUR NSW 2450 Tel: 02 6691 7000 Fax: 02 6691 7099 Sydney/South Eastern Region Level 8, 33 Argyle St PARRAMATTA NSW 2150 Tel: 02 8836 9458 Fax: 02 8836 9465 Western Region 65-67 Church St DUBBO NSW 2830 Tel: 02 6841 9100 Fax: 02 6841 9199
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