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OPERATOR MANUAL
> MOPS
mobile printing solution
Version 1.1
Stand Jul-17
MOPS – mobile printing solution
OPERATOR MANUAL
page 2
This documentation refers to the development status of Jul-17.
The texts and images were assembled with greatest care. Yet
there can be minor discrepancies in program sequences or
displayed texts that might occur as this product advances
We will appreciate suggestions for improvement or error reports.
Several of the hardware and software names mentioned in the
document are trademarks and should be considered as such.
© 2016-2017 by Control Systems GmbH & Co. KG
Robert-Bosch-Str. 9
D 78048 Villingen-Schwenningen
Telefon +49 (0)77 21 / 99 77 6-0
Telefax +49 (0)77 21 / 99 77 6-66
e-mail [email protected]
web http://www.control-systems.de
http://www.pcounter-germany.com
Alle Rechte vorbehalten / All rights reserved.
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OPERATOR MANUAL
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Table of content / Inhalt
1
Introduction .................................................................................................................................... 5
1.1
Symbols in this manual ............................................................................................................. 6
2
Virtual and direct queues .............................................................................................................. 6
3
System Requirements.................................................................................................................... 7
4
Installing MOPS .............................................................................................................................. 8
4.1
Pull printing / print2me .............................................................................................................. 8
4.2
Installing the software ............................................................................................................... 8
5
1st start of MOPS management .................................................................................................. 10
6
Configure TCPConv .................................................................................................................... 11
7
MOPS reference............................................................................................................................ 13
7.1
MANAGEMENT ...................................................................................................................... 13
7.1.1
User list ............................................................................................................................ 13
7.1.1.1
ADD (internal user) ................................................................................................... 14
7.1.1.2
SELECT (users) ....................................................................................................... 14
7.1.1.3
FILTER ..................................................................................................................... 14
7.1.1.4
MANAGE .................................................................................................................. 15
7.1.1.5
MODIFY .................................................................................................................... 15
7.1.1.6
User details / Authentication ..................................................................................... 16
7.1.2
Departments .................................................................................................................... 17
7.1.3
Domain............................................................................................................................. 18
7.1.3.1
Domains – User import ............................................................................................. 19
7.1.3.2
Domains – Attribute names ...................................................................................... 20
7.1.3.3
Domains – Default user ............................................................................................ 20
7.2
DEVICES ................................................................................................................................ 21
7.2.1
Queues ............................................................................................................................ 21
7.2.1.1
Adding queues .......................................................................................................... 21
7.2.1.2
Direct queue ............................................................................................................. 22
7.2.1.3
SNMP accounting ..................................................................................................... 23
7.2.1.4
Virtual queue ............................................................................................................ 24
7.2.2
print2me configuration ..................................................................................................... 25
7.2.3
NetCardReader ................................................................................................................ 26
7.2.4
Mobile print ...................................................................................................................... 27
7.2.4.1
Mobile print release .................................................................................................. 27
7.2.4.2
E-Mail printing ........................................................................................................... 28
7.2.4.3
Anonymous printing .................................................................................................. 31
7.3
REPORT ................................................................................................................................. 33
7.3.1
7.4
Reports ............................................................................................................................ 33
SETTINGS .............................................................................................................................. 35
7.4.1
General ............................................................................................................................ 35
7.4.1.1
Server ....................................................................................................................... 35
7.4.1.2
Application ................................................................................................................ 37
7.4.1.3
User Portal ................................................................................................................ 38
7.4.1.3.1 Connection ............................................................................................................ 38
7.4.1.3.2 Self assignment .................................................................................................... 39
7.4.1.4
Custom formats ........................................................................................................ 39
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7.4.1.5
7.4.1.6
SMTP / E-mail .......................................................................................................... 40
License Information .................................................................................................. 41
7.4.2
Dashboard ....................................................................................................................... 43
7.4.2.1
Event Log.................................................................................................................. 43
7.4.3
Schedules ........................................................................................................................ 44
7.4.3.1
Synchronization ........................................................................................................ 45
7.4.3.2
Report creation ......................................................................................................... 45
7.4.3.3
Database backup...................................................................................................... 45
7.4.4
Reader Profiles ................................................................................................................ 46
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page 5
Introduction
Thank you for purchasing MOPS the mobile printing solution. MOPS is an advanced document
management & accounting solution that allows users to print from their client PCs, Laptops,
Smartphone, Tablets or via email in easy-to use and highly secure way.
Driver print
Users can print from within their applications on workstations as usual to the shared printers on
MOPS-Server.
Web print
Users can upload documents to MOPS Server for printing via a web portal.
Email-print
Users can send documents to MOPS Server for printing by sending an email with the documents
attached to one or multiple email address especially configured for that purpose. MOPS is periodically
retrieving mails from these accounts processing them to the desired print queues.
Mobile print
Users can send documents to MOPS-Server from Smartphones or Tablets using the MOPS-App.
MOPS-App is available for iOS and Android devices.
Depending on the configuration of the queue linked to the email account, print jobs sent to MOPS will
be printed immediately (in case of a direct queue) or stored on MOPS Server until the job owner is
authenticating himself at the printer (virtual queue). User Authentication can be performed by ID cards
swiped to a NetCardReader (networked card reader) or the MOPS-App.
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1.1
Symbols in this manual
In this manual, some important items are described with the symbols shown below. Be sure to read
these items before changing any configuration.
Hint:
Indicates information to which you should pay attention
Warning:
Indicates a situation where modification of the settings may have severe impact on correct operation.
2
Virtual and direct queues
MOPS is designed to manage, track and route print jobs from the users clients (PCs, mobile devices
etc.) to a printer of your choice. Thanks to its advanced design, MOPS does not need to install any
additional port or similar to take control of the Windows printing system / print queues. Therefore
MOPS knows two different types of queues:
Direct queue
A direct queue is a shared Windows print queue for a dedicated printer. The print job is generated on
the user client or sent by email / upload to the share hosted on the MOPS server. MOPS will process
the documents to a print job and immediately release it to the printer.
Virtual queue
A virtual queue is a shared Windows print queue that is NOT linked to a physical printer. Print jobs that
are sent to a virtual queue will be spooled on the MOPS server until they are requested for printout at
any printer (print2me) or deleted (by user/admin intervention or due to a rule).
To actively release print jobs that are spooled on MOPS server a user authentication at the printer is
required. MOPS offers two different ways of authentication:
Networked Card Readers
are used to offer print2me/PullPrinting capabilities for direct print queues. Therefore print jobs are held
in MOPS virtual queues. To release all print jobs of a user he simply swipes his card at the reader
associated with the printer. MOPS will automatically send all jobs of that user to the printer´s queue.
MOPS-App / Print Release (iOS & Android)
Instead of a networked card reader spooled print jobs can be released using MOPS-APP (mobile print
release app). Users authenticate themselves to the server via the app. After selecting the printer (via
printer list or QR code scan) the job list is shown on the mobile device. Jobs can individually be
requested for printout.
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page 7
System Requirements






Microsoft Windows (32 and 64-bit)
Microsoft .NET 3.5 (or newer)
Web browser supporting Java script
recommended: Firefox, Chrome, IE10
printers using PCL or Postscript printer drivers. GDL printers are not supported.
1 GB of Memory (2 or higher recommended)
500 MB of Hard Disk plus additional free space for logs and print spool files. Depending the
average storing time, size and amount of spool files 100GB to 500GB are recommended.
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4
Installing MOPS
Before installing MOPS make sure your server host is supported, operational and the event viewer
does not show any critical errors.
MOPS can take control / accounting of all printers locally installed on your print server. So it is
recommended to install and configure all printers and their appropriate drivers before installing
MOPS.
4.1
Pull printing / print2me
In case you intend to setup a pull printing environment at least one central (virtual) queue is required,
where the users are printing to and where the print jobs are spooled until they will be released 'on
demand' by the print job owner.
This virtual queue is a standard Windows queue that will be 'converted' by MOPS. So it is
recommended to add a new printer to your server that will be used as virtual queue by MOPS.
Attention:
Jobs kept in a virtual queue will be routed to different target queues/devices. So keep in mind to
assign a compatible printer driver to this queue.
4.2
Installing the software
To install MOPS run the Setup.exe program and follow the instructions.
Make sure the maintenance of your system
is matching the version you are installing /
updating to. Click Next
To continue accept the terms of the license
agreement and click Next.
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Accept or modify the ports required by
MOPS.
Make sure the ports are available and
not blocked by a firewall or other
applications.
Select the destination folder for your
MOPS installation.
Click Install.
Setup will now unpack the files to your
system and install and run the MOPS
services.
Done! You successfully installed
MOPS on your server.
Click Finish to finalize the installation.
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5
1st start of MOPS management
You can run MOPS management from any client computer in your network. Enter the URL:
http://MOPS-Server-IP:11080
Port 11080 is the default value for the application web server. It can be changed in the management
general settings.
The default value for the operator password is ' ' [blank] .
It is strongly recommended to change/enter a secure password!
Change to -> SETTINGS -> General -> Application and click to the [ change password ] link.
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Configure TCPConv
MOPS supports PullPrinting by means of a networked card reader (NetCardReader).
A NetCardReader typically consist of a USB to Ethernet adapter (TCPConv) and a card reader
supporting the specific card technology in use.
TPConv is a serial device server providing two Ethernet plugs connected to an internal TCP switch.
This allows attaching a networked or USB reader to a printer or multifunctional even if only one
Ethernet connection is available.
The device is transparent in regard of the communication to the printer. The card reader will keep it´s
own IP address and port.
The Configuration of TCPConf is performed with the TCConfig tool provided with the device server.

to get the device server operational plug in the 5V power supply

connect the network cable to the RJ connector

Execute the Configuration tool (there is nothing to install)

Click to "Search"

Select the TCPConv device of your choice and click to "Configuration"

Enter the login credentials.
Name: admin
Password: by default this is blank
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
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Enter the appropriate IP settings for that device.
Make sure to use a static IP. Don´t use DHCP.

Enter the USB settings.
Remote IP Address: make sure to enter the MOPS Server IP-Address here. By default port 11083
will be used.

Click to OK to confirm the settings and to upload the configuration to the device server

Click to "Restart". This will restart the device running the new configuration
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MOPS reference
This chapter describes the sequence of menus, functions, parameters and it´s dependencies.
7.1
MANAGEMENT
The user menu contains all data and settings related to users. The MOPS database can hold user
data imported from the local domain (Active Directory) as well as 'internal' users (users that do not
have an AD-account)
7.1.1 User list
The user list table shows all users (domain & internal) stored in the MOPS database.
[2]
[1]
The List shows the users Username and Login name.
[1] On the right you see the user details sections to modify the
 User´s Authentication settings
 Card IDs
 Email address
 department
[2] Above the list you find the options to
 Add internal users
 Select users
 Setting filters for the user list
 Manage user accounts
 Modify user accounts
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7.1.1.1 ADD (internal user)
Click to Add to adding a new internal user.
Login name, Username and password are mandatory.
If available, select a department the user is belonging to and enter
his/her email address.
The user´s email address is required for sending notifications to
the user and to identify the user when sending documents via
email.
7.1.1.2 SELECT (users)
Using this option will help you to select/unselect
multiple users.
[1]
[2]
[1] checking  will move the user to the selected
users box [2]
Clicking to x will unselect the user and remove him
from the selected user box
7.1.1.3 FILTER
The filter option allows setting a filter to the list of users.
If a filter is active (set) this is indicated by a highlighted FILTER:ON in the function bar.
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7.1.1.4 MANAGE
Use the manage function to disable/enable or delete a single or a number of selected users.
Before the execution of a management
function you are requested to confirm this
action.
7.1.1.5 MODIFY
The modify function allows a couple of modifications to the accounts of the selected users.
Change department
Assign a department to the selected user/s.
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7.1.1.6 User details / Authentication
To view or modify the user details just click to the name of the desired user.
[1]
[2]
[3]
[4]
[5]
[6]
[1]
Login name: This needs to be entered when logging in with username and password
Password: This needs to be entered when logging in with username and password.
Domain user´s passwords are always authenticated against the domain controller
[2]
use this link to disable/enable the user account.
[3]
Card IDs: If the users are allowed to login by card the card IDs can be entered here. Users
may have multiple card IDs.
[4]
Email addresses: here you can enter one or more email-addresses for this user.
Multiple Email-addresses may be useful for Email-to-print when sending jobs from different
accounts.
[5]
Department: select a department from the list the user is belonging to
[6]
Activity logging: select if the print jobs of this users shall be logged or not
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7.1.2 Departments
Departments are organizational units. Each user may belong to only one department. Usually the
association of users to departments is done in Active Directory.
When synchronizing the domain MOPS automatically imports all departments and the association of
users.
[3]
[1]
[2]
[4]
1.
2.
3.
4.
List of departments
List of users belonging to the selected department
press ADD to manually add a department
press [+] to manually add users to the selected department
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7.1.3
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Domain
MOPS supports the synchronization of users from a Windows domain (Active directory). By default the
domain is auto detected according the membership of the MOPS server.
To allow MOPS to synchronize the user
database an administrative user must be
defined. Click [MODIFY] to enter/change the
user credentials.
Synchronization will be performed immediately by clicking to [ USER IMPORT ]
Users can also be synchronized automatically. Please refer to the chapter Schedules.
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Domains – User import
7.1.3.1
Here the synchronization options are configured.
OU filter
This allows you to import users only from specific OUs. Enter any
part of the distiguishedName of the OUs you will like to import.
This will also import users of any sub-OUs of the selected OUs.
Security group filter
This allows you to import users only from specific security groups.
Enter any part of the distiguishedName of the security groups you
will like to import.
MOPS allows to deal with filters containing only the relevant part of the OU/group name. e.g.
your domain structure contains sub-OUs "users" in each "branch"-OU like:
OU=users,OU=branch-north,DC=domain,DC=com
OU=users,OU=branch-south,DC=domain,DC=com
OU=users,OU=branch-west,DC=domain,DC=com
In this case you do not need to enter 3 filters but only
OU=users or
OU=users,OU=branch
to avoid to import users from the common OU "users"
Attention
Filtering for groups in additional (non-local) domains is not supported.
Ignore disabled AD accounts
If enabled, accounts that are disabled in the domain will not be
imported to the MOPS database.
Replace internal users
If enabled, internal users will be replaces by the domain users in
case of identical user names (Login name / samAccountName)
Delete unknown users
Domain users that are present in the MOPS database will be
removed if the corresponding account in Active Directory does not
exist anymore.
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7.1.3.2
Domains – Attribute names
The database fields in MOPS are retrieved from specific attributes in AD. By default the attribute
names are set to common values. Here you can change/ add the attribute names holding the data for
the specific database fields.
7.1.3.3
Domains – Default user
The default user settings allow to activate/deactivate an account after import and to enable or disable
accounting.
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7.2
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DEVICES
The devices menu contains all data and settings related to queues, NetCardReaders and the settings
for mobile printing and mobile release.
7.2.1
Queues
MOPS is designed to control queues in terms of accounting and security. Having the most control on
print jobs can be achieved in two ways:


Pull printing: print release after user authentication at the printer. Jobs are held in a virtual
queue
Direct printing: print to printers shared by the MOPS server. Printout is performed
immediately
This icon indicates a virtual queue in MOPS
Direct queues are indicated by this icon
7.2.1.1
Adding queues
MOPS can take control of the existing queues of your print server.
It is not necessary to create new queues within MOPS. If you like to
add queues to your server you can do this 'as usual' via Windows
printer management.
To add queues to the MOPS queue list click to [ + ] at the bottom of
the list of queues. Select the queues you want to add to the list, so
MOPS can take control.
Before confirming your selection choose the type of queue they shall
be.
Click [ add ] to confirm.
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7.2.1.2 Direct queue
A direct queue is used to control a 'standard' Windows print queue. The queue is shared to the users.
When printing to this queue
MOPS is pausing the job and checking the availability of the printer. If OK the job will be released to
the printer.
If the job can´t be printed you can
decide whether to delete the job or
move it to a virtual queue for a late
release.
If enabled the Notify user option will
send an email in case of the job has
been deleted or moved.
To receive an email alert, the users email address must be available in active directory or in
MOPS database for internal users and the SMTP/Email-settings must be set correctly.
[Show print jobs] will show a window
with all jobs that are currently queued in
this direct queue waiting for release.
Reasons for staying here might be a
printer fault or the printer being off.
You can delete the non-executable jobs
from this list by tagging and clicking to
Remove.
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7.2.1.3
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SNMP accounting
To achieve an accurate accounting of printed pages MOPS can check the counters via SNMP from
the device´s counter MIB.
If SNMP accounting is enabled MOPS automatically
determines the IP address of the printer. If, for any
reason, the IP address is not available a warning is
shown.
You can now enter the IP address manually by clicking to [ change ]. Now SNMP accounting can be
enabled.
By pressing [ show SNMP values ] you can check the current
counters read from the device MIB database.
In case the values do not match the real counters of the printer
the desired device may not be known by MOPS at current.
Therefore contact [email protected] to integrate the
printer.
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7.2.1.4 Virtual queue
Virtual queues in MOPS are used to perform 'pull printing' or 'secure print release'. Being a regular
(shared) Windows queue, users can print to it as usual. But instead of forwarding the job to the
destination printer MOPS moves the jobs to an internal spooler and keeps the jobs until they are


released by a user, or
deleted due to a rule, by the user himself or by the administrator
The Auto-delete option will remove jobs that have not been released after the time defined by the
administrator.
The virtual queue view shows all jobs that are currently spooled.
Clicking to the job´s row will show it´s details.
The REFRESH option will update the list every 10 seconds if enabled.
Use FILTER to only show jobs of one or multiple user/s.
If you have selected one or multiple print job/s, the MODIFY option gets available. You can now
 move the selected jobs to another virtual queue
 change the user (job owner) for the selected print jobs
 delete the selected print jobs
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7.2.2
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print2me configuration
This setup is used to perform secure print release and/or pull printing to any printer
Print release is performed either by network card reader or by mobile devices with the MOPS mobile
App installed.
On the MOPS print server
 Create a standard queue for each printer
 Create a standard queue to be used as virtual queue
 Assign a driver to this virtual queue that is compatible to all printers
 Share the virtual queue so client PCs can use it
In MOPS management
 Add above queues to the list
 Create a NetCardReader or/and a mobile release identifier for each printer queue
 Assign the virtual queue(s) to the NetCardReader / Identifier
 Select the target queue for the NetCardReader / Identifier
Characteristics
 print release after user authentication
 quota management
Make sure the driver selected for the virtual queue is compatible to all output devices linked to it.
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7.2.3
NetCardReader
MOPS supports the usage of networked card readers (NetCardReader) to release print jobs from a
virtual queue to a direct queue.
A NetCardReader has no physical connection to the printer it is attached to. Therefore they need to be
'connected' logically. (see Configure TCPConv)
Click to [ADD] to add a new NetCardReader.
Enter it´s IP address and a description (e.g. the printer name it is
attached to).
Card reader profile:
Select a card reader profile if necessary.
Virtual queues:
Add one (or multiple) virtual queue to check for jobs of the user swiping his card.
Target queue:
Select a direct queue the jobs shall be sent to.
Important
Make sure the target device is compatible to the driver applied to the virtual queues.
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7.2.4
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Mobile print
MOPS allows users to send documents for printing via email from any (mobile) device. Most common
office file formats, images and PDF are supported.
An advanced print release App (iOS & Android) is available for print release via the user´s mobile
phone or tablet.
7.2.4.1
Mobile print release
Print jobs held in a virtual queue can be released to any direct queue by using the MOPS mobile App.
Similar to the NetCardReaders a device identifier or a QR-code are used to logically link the printer so
MOPS knows at which device the user currently is in front of.
Click to [ADD] to add a new Device identification.
Enter it´s IP address and a description (e.g. the printer name it is
attached to).
Virtual queues:
Add one (or multiple) virtual queue to check for jobs of the user is selecting this device identifier.
Target queue:
Select a direct queue or a Toshiba direct queue the jobs shall be sent to.
Attention
Make sure the target device is compatible to the driver selected for the virtual queues.
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Use the UTILITY menu to generate a HTML or PDF document containing the QR-codes generated by
MOPS. These labels can be attached to the appropriate
printer to easily be identified by the MOPS app.
7.2.4.2
E-Mail printing
E-mail printing is very convenient way to send documents for printing as almost every device with an
internet or WLAN connection is capable to send out emails.
Therefore MOPS can constantly check one or more email accounts of different type (IMAP, POP3 or
Exchange).
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MOPS separates the attachments and processes them into a print job. All common file formats are
supported.
PDF
Words:
Cells:
Slides:
Images:
PDF
DOC, DOCX, XML, RTF, HTML, XHTML, MHTML, ODT, XPS, SWF, TXT, EPUB
XLS, XLSX, XLSM, XLSB, ODS, CSV
PPT, POT, PPS, PPTX, POTX, PPSX, ODP, PPTM
GIF, JPG, JPEG, PNG, TIFF, TIF, BMP, EMF, EXIF, ICO, ICON, WMF
By default MOPS accepts only emails from known senders. So the sender´s email address must be
identical to one of the email addresses stored in the user database.
If a sender address is unknown the email will not be processed and deleted.
Click to ADD to add a new email account to be monitored by MOPS.
Enter a name for this account and d select the account type
(IMAP, POP3 or Exchange).
Depending the account type you need to enter the account credentials:
IMAP/POP3
User
Enter the username for this email account
Password
Enter the password to login to the account
Hostname
Enter the hostname or IP address of the email server
Port
Port number of the server (the default values for IMAP and POP3
usually work fine)
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Use SSL
Enable to connect via secure SSL connection
The following settings determine the processing and routing of the mails.
Print to queue
This is the queue the processed document will be sent to. By default
the (first) virtual queue is pre-selected
Min. size for images
This value avoids print out of small images like logos or icons
Max. mail size
As processing of jobs needs some resources the size of emails can be
limited.
Validation token
This is a security feature to avoid SPAM. If you enter any string here all
emails´ subject must begin with this string.
Additionally print text
If enabled not only the attachment will be processed but also the email
(body) itself.
Changing the output queue from a virtual queue to a direct queue will lead to an immediate printout of
the documents.
Exchange
The settings for an exchange account are different from the above.
User
Enter the username for this email account
Password
Enter the password to login to the account
URL
Enter the correct URL for the web access of your Exchange server
Domain
Enter the name of your exchange´s domain
To determine the correct URL for the Exchange Web Service (EWS) of your server you may logon
to your exchange server and enter below power-shell command.
Get-WebServicesVirtualDirectory |Select name, *url* | fl
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7.2.4.3
page 31
Anonymous printing
By default MOPS discards emails from unknown senders.
To allow emails from anonymous users being sent to this email account, MOPS offers two different
methods of handling emails from unknown senders.
Use a common user account
All emails from unknown senders will be assigned to a specific account.
If the jobs will be held in a virtual queue, print jobs from anonymous senders need to be assigned to a
user account for a later release.
It is recommended to create a specific account for anonymous guest prints. This allows to disclose it´s
login credentials / PIN to guests.
Of course any other user account can be selected as well.
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Create new user account
This option will create a new 'internal' user account for each email received from an unknown sender.
The account name (login name) and full name will be set to the email address.
The account password and login PIN will be generated by MOPS according the PIN length setting.
The user will be informed about the creation of his new account be email.
Here the user can find his
 Username/login: email address
 Password / Login PIN: randomly created by MOPS
 Queue / Printer to where the job will be processed.
It is recommended to secure the email account for anonymous users by using a validation token. This
will ensure that MOPS will only accept emails when the subject starts with this token.
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7.3
page 33
REPORT
MOPS provides a numerous amount of standard reports. By simply selecting the desired report and
it´s parameters the Operator has quick access to all transaction data stored in the MOPS database.
7.3.1 Reports
This menu contains the powerful built in report generator. MOPS offers a row of predefined report
templates for user-, department- and printer-based reports [ 1 ].
[2]
[1]
[4]
[3]
[5]
[2]
[ 2 ] The ADD – REMOVE – COPY options allow to manage customized Reports.
You can ADD a new template and configure it´s settings or COPY the current 'active' template with all
it´s settings into a customized report template.
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[ 3 ] Filter
When you have selected the
template you can specify the
time period for the report,
specific users, Departments,
printers etc. to filter the data for
the report.
You can also filter on paper size
or on color usage.
[ 4 ] Grouped by / Sort order
According the selected template data can be grouped and the sort field and order can be selected.
Click to
to select the sort order ascending or descending.
[ 5 ] Create now:
Confirm the template you have selected by clicking to one if the [ .html ] [ .pdf ] or [ .csv ] buttons.
The report will be generated according your selection, filters, etc.
Reports can also be exported to a PDF file by clicking to [ .pdf ] or to a comma separated file by
clicking to [ .csv ].
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7.4
page 35
SETTINGS
In the settings section you have access to all global configuration settings in MOPS.
7.4.1
General
Here you find all configurations related to the application itself.
7.4.1.1 Server
MOPS auto detects the server IP address. In case you server has multiple network adaptors you can
change it´s 'outside' IP address by clicking to [change].
In case you need to change the default ports for MOPS Web access or DataManager you have
access to these by clicking to [change].
The Database settings allow to perform a Backup and Restore of the MOPS Database,
[ Backup database ]
Will create a backup archive. By default the
filename is MOPS_TIMESTAMP. You can modify
the filename before executing the backup.
Clicking to OK will create 3 files:
filename.archive & filename_dm.reg &
filename_pm.reg in
c:\Program Files\MOPS\db\backup\
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[Restore database]
Before restoring a backup make sure that the
files required are located in
c:\Program Files\MOPS\db\backup\
Select the backup to be restored and click to
OK.
MOPS will now replace the current database
by the backup.
The Directory service settings are required to setup the Toshiba directory service settings in
TopAccess.
Attention
Keep in mind to update the device registration settings via TopAccess in case of you have made any
modifications here.
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7.4.1.2
page 37
Application
The application tab allows changing some basic configuration.
'Operator' password
Click to [Change password] to change the password for the user 'Operator'. Enter the current and the
new password.
Language
Select the language from the pull-down.
Send notifications by e-mail
If enabled user notifications are sent via e-mail to the users.
PJL user name has priority
This will force MOPS to check the print job´s PJL header to extract the username to map the job to the
correct user account. This may be helpful if the printer is mapped under a different username or in
SAP environments.
Don´t record document names
If enabled the document names will not be recorded in the transaction database.
Don´t record usernames
If enabled the usernames will not be recorded in the transaction database.
Web session timeout
The operator will be auto logged out after this time of inactivity.
Log level
Here you can define the level of details stored in the MOPS log file.
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7.4.1.3
User Portal
MOPS provides an enhanced user portal. This allows users to maintain their account or upload
documents.
Here you have access to the settings that are related to the MOPS user portal.
Use User portal
This will enable/disable the general availability of the portal to the users
7.4.1.3.1 Connection
Port
Defines the port number to access the portal. By default the port number is 11070
To select another port number click to [ change ] and enter a port number that is available on your
computer.
Use SSL
For security reasons the communication can be encrypted by using SSL.
To avoid a SSL warning on the client PCs a certificate can be installed. Right-Click to
[ Download certificate ] to download the certificate. You can now add it to the trusted root
certificates on all client PCs (e.g. via group policy).
Session Timeout
This defines the time after a user session is close automatically when there is no activity.
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7.4.1.3.2 Self assignment
Allow self-registration
If enabled users can self register an internal
account to MOPS. An appropriate link will
be shown on the User Portal login page.
Allow E-Mail self assignment
If enabled the users may add additional E-Mails to their account. This will allow the user to send print
jobs by from other mail accounts.
Accounting-Mode
Here you can define the accounting mode fur users that have self
registered to MOPS.
7.4.1.4
Custom formats
MOPS allows to customize the date & time and formats to your specific requirements.
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7.4.1.5
SMTP / E-mail
MOPS ca send out notifications to users via email. Enter the Hostname/IP-address and port of your
SMTP server.
In case SMTP authentication is required, enter the credentials of an account that is allowed to send
emails via this server.
Use the E-mail settings to enter a From address: a Subject: an a signature.
The default E-mail address domain will be used if the user has no e-mail address assigned.
MOPS will then try to send notifications to 'username'@'default_E-mail_address_domain'
[test the SMTP and e-mail settings]
Enter the sender and recipient and press Send test e-mail. MOPS embedded will try to send a test
email.
Check the in-box of the recipient to make sure, settings are correct.
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7.4.1.6
page 41
License Information
Under the license tab you will find the current license status of your MOPS server.
[1]
[2]
[ 1 ] License Status
License type
MOPS
Current version
MOPS version that is currently installed
Current date
Current system date of your server
Installation date
Date when MOPS has been installed the first time on this server
Status
License status - this can be TRIAL, licensed or DEMO. In case of
TRIAL the remaining number of trial days will be shown
Registration key
Current registration key in use of the MOPS license
Total printer licenses
Number of supported printers (direct queues)
Assigned / available
Number licenses in use and available
License valid until…
Shows the end-of-license date.
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[ 3 ] [new registration key]
Use this link to enter a registration key. Entering a registration key will apply a new license to your
system or update your current license - e.g. to add additional printer licenses.
Enter the registration key and press License button.
As the registration key needs to be verified against the license server it is recommended that your
MOPS server has internet connection - at least for the duration of the registration process.
Else you need to perform the offline licensing process by clicking to the [license offline] link.
Download the Server-ID file generated by your
MOPS server by clicking to the link'
[Download the server-ID file].
THEN send the server-ID file MOPS.token
T'OGETHER with the registration key you already
obtained to your reseller.
You will then receive a .license file.
Select this file by clicking to Browse [ 1 ]
To confirm the licensing process click OK.
[1]
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7.4.2
page 43
Dashboard
The MOPS Dashboard is the central point of information.
7.4.2.1
Event Log
The Event Log shows the current status of activities by showing a list of messages.
Use the buttons on the top of the list to filter the list by message types [info], [warning] or [error].
If [Refresh:On] is active, the list will be auto-updated by new events.
[Clear log] will clear the current list.
The folder \Program Files\MOPS\log\ contains daily log files "MOPS_DATE.log" that might be
requested by the support in case of an issue.
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7.4.3
Schedules
A lot of tasks In MOPS can be performed automatically. MOPS provides a powerful schedule tool for
defining and planning the execution of these tasks.
[1]
[2]
[3]
[1] Task list
The task list can hold an unlimited number of scheduled
tasks. Click to ADD to create a new task or click to
DELETE to remove an existing task from the list.
When adding a new task you need to enter a task name
and the type of the task. It is also recommended to enter a
short description.
[2] Schedule
The schedule section defines when a task is executed.
Select the date and time for the next (fist) execution. Then select the repetition options.
[3] Task details
This section describes the details of the scheduled task.
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7.4.3.1 Synchronization
This will automatically synchronize the MOPS
user database and the domain.
You can select if new users shall be added
and/or what data shall be updated if they have
changed in the domain.
.
7.4.3.2 Report creation
This task will automatically create a report
and send it as an attachment via e-mail.
Here you can select the type of the report
that shall be scheduled. Select the sorting
order and the file type.
If you like to automatically receive reports like "last month device summary" or "Ytd total of
department X" it is recommended to create a custom report first and have this scheduled here.
7.4.3.3
Database backup
This task will automatically create a backup of
the MOPS database and registry settings.
The number of backup files defines how many
backups will be stored. If the maximum
number of backups is reached, the oldest
backup will be replaced by the newest one.
The backups will be stored in
C:\Program Files\MOPS\db\backup\schedules\
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7.4.4
MOPS – mobile printing solution
OPERATOR MANUAL
Reader Profiles
Card reader profiles are used to modify the string read by a card reader.
This can be required if the UIDs of your cards are already stored in active directory. Depending how
the IDs are read by the reader the IDs might need to be converted or reversed so they match.
To add a new profile click to [ ADD ].
You can enter a test string to directly check the impact of the current settings to the string.
You can use the Test string field to insert data and check if the conversion is working properly
according the data that are required.
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page 47
Control Systems GmbH & Co. KG
Robert-Bosch-Str. 9
D-78048 Villingen-Schwenningen
Tel.
+49 (0)7721 99776-0
Fax
+49 (0)7721 99776-66
E-Mail
[email protected]
Web
www.control-systems.de
www.pcounter-germany.com
2017 © by
Control Systems
GmbH
& Co.
KG GmbH & Co. KG
Copyright
© 2017 by
Control
Systems
Version 1.1
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