User Guide/ Manual del usuario/ Guide de l`utilisateur

User Guide/ Manual del usuario/ Guide de l`utilisateur
User Guide/Manual del usuario/
Guide de l’utilisateur
French Door Refrigerator/Refrigeradores de dos puertas con
congelador en la parte inferior/Réfrigérateurs à double porte
THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your
refrigerator at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the
refrigerator compartment.
LE AGRADECEMOS la compra de este producto de alta calidad. Registre su nuevo refrigerador en www.whirlpool.com.
Para referencia futura, tome nota de los números de modelo y de serie de su producto. Estos se pueden encontrar en la pared interior
del compartimiento del refrigerador.
Nous vous REMERCIONS d’avoir acheté ce produit de haute qualité. Enregistrer le réfrigérateur sur www.whirlpool.ca.
Pour référence ultérieure, noter par écrit les numéros de modèle et de série de votre produit, situés sur la paroi interne du
compartiment de réfrigération.
Model Number/Número de modelo/Numéro de modèle _____________________
Serial Number/Número de serie/Numéro de série du produit __________________________
W10805717B - SP
Table of Contents/Índice/Table des matières
REFRIGERATOR SAFETY..................... 3
PARTS AND FEATURES ....................... 4
What’s New Behind the Doors? ...... 4
REFRIGERATOR CONNECTIVITY
FEATURES (ON SOME MODELS) ........ 5
CONNECTIVITY SETUP (ON SOME
MODELS) ............................................... 6
INSTALLATION INSTRUCTIONS .......... 7
Unpack the Refrigerator ................. 7
Location Requirements ................... 7
Remove and Replace
Refrigerator Doors........................... 8
Remove and Replace Freezer
Drawer Fronts ................................ 11
Electrical Requirements ................ 12
Water Supply Requirements ......... 12
Connect the Water Supply ............ 12
Handle Installation and
Removal .......................................... 13
Refrigerator Leveling
and Door Closing ........................... 14
FILTERS AND ACCESSORIES .......... 15
Water Filtration System ................. 15
Install Air Filter ............................... 17
Install Produce Preserver
(on some models) .......................... 17
Accessories .................................... 18
REFRIGERATOR USE ......................... 18
Opening and Closing Doors.......... 18
Using the Controls ......................... 19
External Dispenser Controls......... 21
Lighting the Refrigerator............... 21
Water and Ice Dispensers ............. 22
Ice Maker and Storage Bin .......... 24
Shelves, Bins, and Drawers .......... 26
Freezer Drawers ............................ 28
Audio Reference ............................ 28
REFRIGERATOR CARE ...................... 29
Cleaning.......................................... 29
Lights .............................................. 30
Vacation and Moving Care ............ 30
TROUBLESHOOTING—CONNECTED
MODELS .............................................. 31
TROUBLESHOOTING ......................... 32
PERFORMANCE DATA SHEET .......... 40
WARRANTY ......................................... 41
2
SEGURIDAD DEL REFRIGERADOR .. 42
PIEZAS Y CARACTERÍSTICAS .......... 44
¿Qué hay de nuevo detrás
de las puertas? .............................. 44
CARACTERÍSTICAS DE
CONECTIVIDAD EL REFRIGERADOR
(EN ALGUNOS MODELOS) ................ 45
CONFIGURACIÓN DE LA
CONECTIVIDAD (EN ALGUNOS
MODELOS) .......................................... 46
INSTRUCCIONES
DE INSTALACIÓN ............................... 48
Desembale el refrigerador ............ 48
Requisitos de ubicación................ 48
Cómo quitar y volver a colocar
las puertas del refrigerador .......... 49
Cómo quitar y volver a colocar
el frente de los cajones del
congelador ..................................... 52
Requisitos eléctricos ..................... 53
Requisitos de suministro
de agua ........................................... 53
Conexión del suministro
de agua ........................................... 53
Cómo instalar y quitar
las manijas ..................................... 55
Nivelación del refrigerador
y cierre de las puertas ................... 56
FILTROS Y ACCESORIOS ................. 57
Sistema de filtración de agua ....... 57
Instalación del filtro de aire .......... 59
Instale el preservador de alimentos
frescos (en algunos modelos) ...... 59
Accesorios ..................................... 60
USO DEL REFRIGERADOR ................ 60
Cómo abrir y cerrar las puertas ... 60
Uso de los controles...................... 61
Controles del despachador
externo............................................ 63
Iluminación del refrigerador ......... 63
Despachadores de agua y hielo ... 64
Fábrica de hielo y depósito .......... 66
Estantes, depósitos y cajones...... 68
Cajones del congelador ................ 70
Referencia de audio ...................... 70
CUIDADO DEL REFRIGERADOR....... 71
Limpieza ......................................... 71
Luces .............................................. 72
Cuidado durante las vacaciones
y las mudanzas .............................. 72
SOLUCIÓN DE PROBLEMAS—
MODELOS CONECTADOS ................. 73
SOLUCIÓN DE PROBLEMAS............. 74
HOJA DE DATOS DE
RENDIMIENTO .................................... 83
GARANTÍA ........................................... 84
SÉCURITÉ DU RÉFRIGÉRATEUR ...... 86
PIÈCES ET CARACTÉRISTIQUES ..... 88
Quoi de neuf en coulisse?............. 88
FONCTIONS DE CONNECTIVITÉ DU
RÉFRIGÉRATEUR (SUR CERTAINS
MODÈLES)........................................... 90
CONFIGURATION DE CONNECTIVITÉ
(SUR CERTAINS MODÈLES) .............. 90
INSTRUCTIONS D’INSTALLATION .... 92
Déballage du réfrigérateur ............ 92
Exigences d’emplacement............ 92
Retrait et réinstallation des
portes du réfrigérateur .................. 93
Retrait et remplacement de
l’avant du tiroir de congélation..... 96
Spécifications électriques ............ 97
Spécifications de l’alimentation
en eau ............................................. 97
Raccordement à la canalisation
d’eau ............................................... 97
Installation et retrait des
poignées ......................................... 98
Nivellement du réfrigérateur et
fermeture de la porte................... 100
FILTRES ET ACCESSOIRES ............ 101
Système de filtration d’eau ......... 101
Installation du filtre à air ............. 102
Installation du conservateur
de produits frais (sur certains
modèles) ....................................... 102
Accessoires .................................. 103
UTILISATION DU
RÉFRIGÉRATEUR ............................. 103
Ouverture et fermeture
des portes .................................... 103
Utilisation des commandes ........ 104
Commandes de distributeur
externe .......................................... 106
Éclairage du réfrigérateur ........... 106
Distributeurs d’eau et
de glaçons .................................... 107
Machine à glaçons et bac
d’entreposage ............................. 109
Tablettes, balconnets et tiroirs ... 111
Tiroirs du congélateur ................. 113
Référence audio........................... 113
ENTRETIEN DU RÉFRIGÉRATEUR . 114
Nettoyage ..................................... 114
Lampes ......................................... 115
Précautions à prendre pour les
vacances ou le déménagement . 115
DÉPANNAGE – MODÈLES AVEC
CONNEXION ..................................... 116
DÉPANNAGE ..................................... 117
FICHE DE DONNÉES RELATIVES
AU RENDEMENT .............................. 126
GARANTIE ......................................... 127
Refrigerator Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
■
■
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
■
Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■
■
■
■
Remove doors from your old refrigerator.
Connect to a potable water supply only.
■ Use nonflammable cleaner.
■
■
■
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not
play with the appliance.
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
3
Proper Disposal of
Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous—even if they will sit for “just a few days.” If
you are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Parts and Features
Wi-Fi SAID
In-Door-Ice® ice
storage
Infinity slide shelf
Air filter
Platter pocket
Treasure™
bin
Auto humidity
crispers
Water filter
Small items
bin
Temperaturecontrolled pantry
drawer
What’s New Behind the Doors?
Your Whirlpool® French door refrigerator comes equipped with various
innovative storage and energy efficient features.
Energy and Normal Operating Sounds
In-Door-Ice® Ice Dispensing System
Your new French door bottom mount refrigerator has been
designed with a Linear Compressor to optimize energy efficiency
and better regulate temperatures to match cooling demand. You
may notice that it operates differently than your previously owned
refrigerator. It is normal for the high-efficiency compressor to
run for extended periods of time at varying speeds in order to
consume only the energy necessary for optimum efficiency. In
addition, during various stages of the cooling cycle, you may
hear normal operating sounds that are unfamiliar to you.
The ice maker and ice storage bin are located in the door for easy
access to filtered ice while freeing up valuable shelf space inside.
4
Dual Evaporator
The refrigerator and freezer compartments have separate
evaporators to provide fresh food and frozen food with optimal
storage climates: cool and humid in the fresh food, cold and dry
in the freezer, no mixing of air between the compartments to
reduce the transfer of food odors and tastes from refrigerator to
freezer and allows freezer air to remain dry to control frost and
reduce freezer burn.
Air Filter
Small Items Bin
An air filter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator. Replace
your air filter every 6 months for maximum odor reduction.
This bonus storage area is perfect for butter, cream cheese, or
salad/condiment packets.
Produce Preserver (on some models)
Ethylene is a natural gas produced by fruits and vegetables to
promote ripening. The Produce Preserver absorbs ethylene to
delay the over-ripening of fresh produce. As a result, certain
produce items will stay fresh longer.
EveryDrop™ Water Filter
EveryDrop™ water filters are NSF® Certified to reduce most
contaminants, including chlorine taste and odor, lead, pesticides,
and trace amounts of pharmaceuticals. EveryDrop™ brand
filters are the only filters tested and certified for your refrigerator
system. Replace your EveryDrop™ filter every 6 months for
maximum contaminant reduction.
Water Dispenser with Measured Fill
The Measured Fill feature allows you to dispense a desired
amount of filtered water in handy increments like 8, 16, or 24 oz.
More Storage Space
This French door bottom mount refrigerator has the most shelf
space and door bin space available.
Infinity Slide Shelf
Your new Infinity Slide Shelf or shelves (on some models) is
designed to maximize accessibility to items of all shapes and
sizes. Small items fit perfectly around the shelf perimeter and
remain accessible, while tall items nestle perfectly in the center
when the glass is pushed back. And, with the Infinity Slide Shelf,
you don’t lose an entire half shelf to tall item storage—just push
the glass portion back as far as you need to accommodate your
tall items—infinite adjustability.
LED Lighting
There is bright white LED strip lighting for maximum illumination.
LED lights do not require replacement.
Shelves with Under-Shelf Lighting (on some models)
By moving LED lighting to a new location under the shelves, this
leading-edge technology improves interior refrigerator lighting
and aids in locating storage items.
Door Alarm
A helpful alarm sounds when the refrigerator door or freezer
drawer is left ajar.
Power Outage Indicator
If the power should go out while you are away from home, this
indicator will let you know that the refrigerator has been without
power.
Enable Wi-Fi
Touch and hold CRUSHED ICE and CUBED ICE together for
3 seconds to enable Wi-Fi.
House LED
House symbol becomes an amber color only
if the user has “opt-in” or setup the Energy
Advisor.
To view videos on door removal/
replacement, door adjustment, water
filter installation, air filter installation,
shelf adjustment or removal, and
Wi-Fi connectivity, scan the code to
the left with your mobile device.
Platter Pocket
This full-width slide-out shelf tucked between the crispers and
the lowest shelf is perfect for leftover family-sized casserole
dishes, pizza boxes, and large party platters.
Refrigerator Connectivity Features (on some models)
Wi-Fi connectivity allows your Smart Refrigerator to connect to the Internet and interact with the Whirlpool® app from your smartphone
or mobile device. Refer to the “Troubleshooting—Connectivity” section of this Use & Care Guide, check any connection instructions
for your specific router, and refer to alternate instructions at www.whirlpool.com/connect or call 1-866-333-4591.
NOTE: App features & functions subject to change.
What it does for you: Lets you control temperatures in your
refrigerator, freezer, and temp-controlled pantry remotely—not
just when you are standing in front of it.
Water & Air Filter Status
What it does: Gives you a look at the life remaining for your air
and water filters before replacement is needed.
What it does for you: Helps you be more efficient in planning
for ordering and replacing filters.
Door Open Alert
What it does: Sends you a notification when one of the doors
of the refrigerator has been left open.
SMART FEATURES
Smart Features help make your everyday a little more efficient
by letting you remotely monitor, manage, and maintain your
refrigerator.
Remote Temperature Control
What it does: Allows you to control the temperature of your
refrigerator remotely from your mobile device via the Whirlpool® App.
What it does for you: Alerts you to Door Ajar status so you can
close the door(s) or call home to ask someone else to close the
door before an over-temp situation arises.
Power Outage
What it does: Sends you a notification when power to your
refrigerator goes out, returns, or highest temperature is reached
in the refrigerator and freezer compartments.
5
What it does for you: Alerts you to power status and duration
of outage to provide input regarding disposition of refrigerator/
freezer contents.
Fast Ice/Fast Cool Control
What it does: Allows you to control your refrigerator remotely
from your mobile device via the Whirlpool® App.
What it does for you: Lets you turn on/off Fast Ice and Fast
Cool options remotely to increase ice production or make
temperatures colder in refrigerator and freezer in anticipation
of loading in newly purchased grocery items.
GET STARTED
Go to www.whirlpool.com/connect and follow the instructions
to get connected.
Check the Whirlpool® App frequently for additional information
and features.
Requires Wi-Fi and account creation. App features and
functionality subject to change. Subject to Terms of Service
available at: www.whirlpool.com/connect. Data rates
may apply.
Connectivity Setup (on some models)
IMPORTANT: Proper installation of your refrigerator prior to use is your responsibility. Be sure to read and follow the User Instructions
that came with your refrigerator.
Automatic Setup Instructions—Wi-Fi Protected Setup (WPS)
You will need:
If Your Refrigerator Doesn’t Connect:
■ A home wireless router capable of Wi-Fi Protected Setup
(WPS). The router should be on and have a live Internet
connection.
■ The Smart Appliance ID (SAID) from your refrigerator. This is
located on a sticker on the right hand hinge cover on top of
the refrigerator.
NOTE: If your home wireless router is not equipped with a WPS
button, please check the user manual of your router to confirm
if it is WPS capable. If not, alternate setup instructions are at
www.whirlpool.com/connect.
NOTE: If this is your first Smart Appliance, you will need to
download the Whirlpool® app and create an online user account.
If you already have the app and a user account, please skip
ahead to Step 4 “Register your refrigerator in your user account.”
1. Router setup
If your refrigerator and router fail to connect after 2 minutes, the
Wi-Fi status indicator will blink rapidly for 2 seconds and then
turn off. Refer to the “Troubleshooting—Connectivity” section
of this Use & Care Guide, check any connection instructions for
your specific router, and refer to alternate instructions at
www.whirlpool.com/connect or call 1-866-333-4591.
3. Download app and setup user
account
Press the WPS button on the router. An indicator light will
begin blinking.
HELPFUL TIP: The WPS function on your router is active
for 2 minutes. Complete the next step within that timeframe
or you will need to reinitiate WPS.
2. Refrigerator setup (time sensitive step)
NOTE: Step 2 will happen after 30 seconds of power-up.
Touch and hold CUBED ICE and CRUSHED ICE together for
3 seconds to enable Wi-Fi.
The Wi-Fi status indicator on the refrigerator control panel
will blink slowly while your refrigerator and router attempt
to connect.
If the connection is successful, the Wi-Fi status indicator will
come on and remain lit.
6
From your mobile device, smartphone, or tablet, go to
www.whirlpool.com/connect and follow the instructions
to download and install the Whirlpool® app.
Once installed, tap the Whirlpool® app icon to open the app.
You will be guided through the steps to set up a user account.
The app will make sure to get the necessary personal and home
information as well as information about your energy company.
4.
Register your refrigerator in your
user account
Registering your refrigerator in your account is a necessary step
in order for you to take full advantage of the Smart Features.
When prompted by the app, enter the Smart Appliance
Identification Number (SAID) (case sensitive) which can be
found on a sticker on top of the control housing located on
top of the refrigerator.
My Smart Appliance ID# is:
■ Once you’ve connected your refrigerator to your home Wi-Fi
network, it will remain linked even if the power goes out, you
move the appliance, or if you put it in storage for
a while.
■ If you replace your wireless router (or get a different Smart
Refrigerator), you will need to repeat this connectivity setup
process.
Installation Instructions
Unpack the Refrigerator
WARNING
Location Requirements
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Explosion Hazard
Refrigerator Delivery
■ A minimum door opening of 33" (838 mm) is required. If
door opening is 36" (914 mm) or less, then removal of doors,
drawer, and hinges is required.
■ Cart the refrigerator from the side for all door openings.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning on
the refrigerator. Rub a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
■ Dispose of/recycle all packaging materials.
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This refrigerator is designed for indoor, household
use only.
To ensure proper ventilation for your refrigerator, allow for a
¹⁄2" (1.25 cm) of space on each side and at the top. Allow for a
1" (2.54 cm) space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 3³⁄4" (9.5 cm) minimum space between the refrigerator
and wall to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where
the temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity usage
and provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions
in “Refrigerator Care” section.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
¹⁄2" (1.25 cm)
3³⁄4" (9.5 cm)
7
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening to see whether or not you need to remove the refrigerator doors to move the
refrigerator into your home. If door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator
control off. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors.
TOOLS NEEDED: TORX® T25®† screwdriver and a #2 Phillips screwdriver
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Water Dispenser
Tubing Connection
Top Right Hinge
B
C
A
D
A. TORX® T25® screws
B. Hinge cover screw
C. Top hinge cover
D. Top hinge
A
A. Outer ring
Door at 90° Angle
to Cabinet
Wiring Plug
90°
Top Left Hinge
A
B
C
A. TORX® T25® screws
B. Ground wire (Do not remove.)
C. Do not remove screws.
†®TORX and T25 are registered trademarks of Acument Intellectual Properties, LLC.
8
A
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Bottom Door Hinge
For your convenience, the refrigerator doors have bottom hinges
with door closers. These closers allow the doors to swing fully
closed with just a gentle push.
IMPORTANT: So that the closer feature will operate properly,
the doors must be removed only when open to a 90° angle to the
front of the cabinet. If one or both doors were not at a 90° angle
when removed, the bottom door hinge must be reset.
A. Hinge base parallel to the bottom edge of the door
4. Turn the hinge until the hinge base is at a 90° angle to the
bottom edge of the door.
A
90°
A. Hinge base turned to a 90° angle with the bottom edge of the door
90°
Reset the Door Hinge
1. Lift the door from the bottom hinge pin, and place it on a flat
surface.
2. Using a TORX® T25® screwdriver, remove the bottom hinge
with the bushing from the cabinet.
A
5. Remove the hinge from the door. Using a driver with a TORX®
T25® screwdriver, reattach the bottom hinge to the refrigerator
cabinet.
6. The hinge is now reset and prepared for the door to be
replaced. See “Replace Refrigerator Doors” later in
this section.
Remove Refrigerator Doors
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
B
A. Bushing
B. Hinge base
3. Insert the bottom hinge and bushing into the corresponding
slot in the bottom of the door.
NOTE: Make sure that the base of the hinge is parallel to the
bottom of the door.
Remove Right-Hand Door
1. Unplug refrigerator or disconnect power.
2. Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Using a Phillips screwdriver, remove the cover from the top
hinge.
9
4. Using the TORX® T25® screwdriver, remove the 3 screws from
the top hinge and set aside.
A
B
C
D
A. Top hinge cover screw
B. Top hinge cover
®
®
C. TORX T25 screws
D. Top hinge
3. Disconnect the wiring plug located on top of the door hinge.
■ Grasp each side of the wiring plug. With your left thumb,
press down to release the catch and pull the sections of
the plug apart.
NOTE: Do not remove the green ground wire. It should
remain attached to the door hinge.
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
5. Open the door until it is at a 90° angle to the front of the
cabinet.
6. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
Remove Left-Hand Door
4. Using the TORX® T25® screwdriver, remove the 3 internal
screws from the top hinge and set aside.
NOTES:
■ Provide additional support for the refrigerator door while
the hinges are being removed. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
A
IMPORTANT: The tubing and wiring for the water dispenser run
through the left-hand door hinge, so they must be disconnected
before removing the door.
B
1. Using a Phillips screwdriver, remove the cover from the top
hinge.
A
B
A. TORX® T25® screws
B. Ground wire (Do not remove.)
A. Top hinge cover screw
B. Top hinge cover
2. Disconnect the water dispenser tubing located on top of the
door hinge. Firmly pull up on the clasp. Then, pull the tubing
out of the fitting.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
10
5. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges
and brake feet assemblies to move the refrigerator through a
doorway.
■ Only if necessary, use a TORX® T25® screwdriver to remove
the bottom hinges and brake feet screws.
Replace Right-Hand Refrigerator Door
1. Set the right-hand door onto the bottom hinge pin.
2. Insert the top hinge pin into the open hole in the top of the
refrigerator door.
3. Using the 3 TORX® T25® screws, fasten the hinge to the
cabinet. Do not tighten the screws completely.
Replace Drawer Front
1. Pull out the freezer drawer glides to their full extension.
2. Holding the drawer front by its sides, align the top screws,
located at the bottom inside the drawer front, with the drawer
glide bracket slots.
NOTE: It helps if one person holds the drawer glides steady
while another person aligns the drawer front and inserts the
studs into the slots.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring
bundles when reconnecting them.
1. Set the left-hand door onto the bottom hinge pin.
2. Using the 3 TORX® T25® screws, fasten the hinge to the
cabinet. Do not tighten the screws completely.
3. Reconnect the water dispenser tubing.
Insert the tubing firmly into the fitting until it stops. Close the
clasp around the tubing. The clasp snaps into place between
the fitting and the collar. Connect blue female side with blue
male side and clasp. Repeat with gray female and gray male
side.
4. Reconnect the electrical wiring.
■ Push together the 2 sections of the wiring plug.
A
Final Steps
A. Drawer front screw
1. Completely tighten the 6 internal TORX® T25® screws (3 on the
right-hand door hinge and 3 on the left-hand door hinge).
2. Replace both top hinge covers.
Remove and Replace Freezer
Drawer Fronts
Freezer Drawer
3. Replace and tighten the 2 screws at the top of the drawer
front (1 on the left-hand side and 1 on the right-hand side)
and the 2 screws on the bottom.
Final Steps
WARNING
Remove Drawer Front
1. Open the freezer drawer to its full extension.
2. Loosen the 2 top screws that fasten the drawer front to the
drawer glides. The 2 screws (1 on the left-hand side and 1 on
the right-hand side) are located inside the drawer front.
3. Remove the 2 screws at the bottom, inside drawer front that
fasten the drawer front to the drawer glides.
4. Lift up on the drawer front to release the screws from the
drawer glide bracket slot.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Reset the controls. See “Using the Controls” section.
3. Return all removable parts and food to the drawers.
A. Drawer glide bracket slots
11
Electrical Requirements
WARNING
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Plumbing must be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it
is important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115-volt, 60 Hz, AC-only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator and approved accessories
be provided. Use an outlet that cannot be turned off by a switch.
Do not use an extension cord.
NOTE: Before performing any type of installation or cleaning,
turn off Cooling and then disconnect the refrigerator from
the electrical source. When you have finished, reconnect the
refrigerator to the electrical source and turn on Cooling. See
“Using the Controls” section.
Water Supply Requirements
A cold water supply with water pressure between 35 and 120 psi
(241 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call
a licensed, qualified plumber.
NOTE: If the water pressure is less than what is required, the flow
of water from the water dispenser could decrease or ice cubes
could be hollow or irregular shaped.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out
of a reverse osmosis system going to the water inlet valve of
the refrigerator needs to be between 35 and 120 psi (241 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy use. The tank capacity could be too small to keep
up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are
not recommended.
■ If your refrigerator has a water filter, it may further reduce
the water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System” section.
If you have questions about your water pressure, call a licensed,
qualified plumber.
12
■ Copper and PEX tubing connections from the household water
line to the refrigerator are acceptable and will help avoid offtaste or odor in your ice or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend
the following Part Numbers: W10505928RP (7 ft
[2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX),
or W10267701RP (25 ft [7.62 m] PEX).
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■ 7⁄16" and 1⁄2" open-end wrenches or 2 adjustable wrenches
■ 1⁄4" nut driver
NOTE: Do not use a piercing-type or ³⁄16" (4.76 mm) saddle valve
which reduces water flow and clogs easier.
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water is
connected, turn off the ice maker.
1. Unplug refrigerator or disconnect power.
2. Turn off main water supply. Turn on nearest faucet long
enough to clear line of water.
3. Use a quarter-turn shut-off valve or the equivalent served by
a 1⁄2" household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a minimum
1
⁄2" (12.7 mm) size household supply line is recommended.
A
B
C
D
A. Sleeve
B. Nut
C. Copper tubing (to refrigerator)
D. Household supply line (½" minimum)
4. Now you are ready to connect the copper tubing to the
shut-off valve. Use 1⁄4" (6.35 mm) O.D. (outside diameter) soft
copper tubing to connect the shut-off valve to the refrigerator.
■ Ensure that you have the proper length needed for the job. Be
sure both ends of the copper tubing are cut square.
Complete the Installation
WARNING
■ Slip compression sleeve and compression nut onto copper
tubing as shown. Insert end of tubing into outlet end squarely
as far as it will go. Screw compression nut onto outlet end with
adjustable wrench. Do not overtighten.
Electrical Shock Hazard
A
Plug into a grounded 3 prong outlet.
B
Do not remove ground prong.
C
Do not use an adapter.
Do not use an extension cord.
A. Compression sleeve
B. Compression nut
C. Copper tubing
5. Place the free end of the tubing into a container or sink and
turn on main water supply to flush out tubing until water is
clear. Turn off shut-off valve on the water pipe.
NOTE: Always drain the water line before making the final
connection to the inlet of the water valve to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet which
is located on the back of the refrigerator cabinet as shown.
Leave a coil of copper tubing to allow the refrigerator to be
pulled out of the cabinet or away from the wall for service.
Connect to Refrigerator
Follow the connection instructions specific to your model.
1. Remove plastic cap from water valve inlet port. Attach the
copper tube to the valve inlet using a compression nut
and sleeve as shown. Tighten the compression nut. Do not
overtighten. Confirm copper tubing is secure by pulling on
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
A
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Flush the water system. See “Water and Ice Dispensers”
section.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first 3 batches of ice produced. Allow 3 days to
completely fill the ice storage bin.
Handle Installation and Removal
Parts Included: refrigerator door handles (2), freezer drawer
handle (1), 1⁄8" hex key, spare setscrew(s)
NOTE: The freezer drawer handle is shorter than the refrigerator
door handles. Handle style may vary by model.
Install Handles
Refrigerator Doors
NOTE: Handle mounting setscrews are preinstalled inside the
handle.
1. Remove the handles from the packaging inside the refrigerator
and place them on a soft surface.
2. Open a refrigerator compartment door. On the closed door,
place a handle onto the shoulder screws so that the setscrews
are facing the adjacent door.
B
C
D
A
B
A. Copper tubing
B. “P” clamp
C. Compression nut
D. Compression sleeve
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
A. Shoulder screws
B. Setscrews inside the handle
13
3. Firmly push the handle toward the door until the handle base
is flush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion, tighten the setscrew just until it
begins to contact the shoulder screw. Do not fully tighten.
6. Repeat steps 4 and 5 to fasten the lower setscrew.
7. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter turn. The handle is not properly installed
without this extra tightening.
8. Repeat steps 2 through 7 to install the other handle onto the
adjacent refrigerator door.
Freezer Drawer
1. With the drawer closed, place the handle onto the shoulder
screws so that the setscrews are facing down toward the
floor.
A
4. Using a left-to-right motion, tighten the setscrew a quarter
turn at a time just until it begins to contact the shoulder screw.
Do not fully tighten.
5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the
shoulder screw.
6. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter turn. The handle is not properly installed
without this extra tightening.
7. Save the hex key and all instructions.
Remove the Handles
1. While holding the handle, insert the short end of the hex key
into a setscrew hole and slightly rotate the hex key until it is
engaged in the setscrew.
2. Using a right-to-left motion, loosen the setscrew a quarter
turn at a time.
3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the
handle away from the door or drawer.
4. If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
Refrigerator Leveling
and Door Closing
The base grille covers the adjustable brake feet and roller
assemblies located at the bottom of the refrigerator below the
freezer drawer. Before making any adjustments, remove the base
grille and move the refrigerator to its final location.
Tools Needed: ¼" hex driver
B
A. Shoulder screw
B. Setscrews inside the handle
2. Firmly push the handle toward the drawer until the handle
base is flush against the drawer.
3. Insert the short end of the hex key into the left-hand hole and
slightly rotate the hex key until it is engaged in the setscrew.
14
Tools Provided: ¼" hex key
1. Remove the base grille. Using both hands, grasp the grille
firmly and pull it toward you. Open the freezer drawer to
access the brake feet.
NOTE: To allow the refrigerator to roll easier, raise the brake
feet by turning them counterclockwise. The front rollers will be
touching the floor.
2. Move the refrigerator to its final location.
3. Using the 1⁄4" hex driver, lower the brake feet. Turn them
clockwise until the rollers are off the floor and both brake feet
are snug against the floor. This keeps the refrigerator from
rolling forward when opening the refrigerator doors or freezer
drawer.
IMPORTANT: If you need to make further adjustments
involving the brake feet, you must turn both brake feet the
same amount to keep the refrigerator level.
4. Use a level to make sure the refrigerator is level from side to
side and front to back.
5. Make sure the doors are even at the top and that the space
between the bottom of the refrigerator doors and the top of
the freezer drawer is even. If necessary, align the doors.
To Align the Doors:
■ Keeping both refrigerator doors closed, pull out the freezer
drawer. Locate the bottom hinge pin of the right-hand
refrigerator door. The alignment screw is inside the bottom
hinge pin.
Filters and Accessories
Water Filtration System
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Replace and Install the Water Filter
1. Push the water filter door to open, located bottom left of
refrigerator compartment.
■ Insert the short end of the ¹⁄8" hex key wrench (packed with
the Door Handle Installation Instructions) into the bottom
hinge pin until it is fully engaged in the alignment screw.
To raise the refrigerator door, turn the hex key to the right.
To lower the door, turn the hex key to the left.
■ Continue to turn the alignment screw until the doors are
aligned.
2. Twist the water filter and turn 90° counterclockwise to unlock.
A
B
A. Bottom hinge pin
B. ¹⁄8" hex key wrench
6. Make sure the refrigerator is steady. If the refrigerator seems
unsteady or rolls forward when a door or drawer is pulled
open, adjust the brake feet.
To Steady the Refrigerator:
■ Open the freezer drawer. Using a ¹⁄4" hex driver, turn both
brake feet clockwise the same amount until the brake feet are
snug against the floor. Check again. If not satisfied, continue
to adjust the brake feet by half turns of the screw until the
refrigerator does not roll forward when the drawer is opened.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the brake feet. This makes
it easier to turn the screws.
7. Replace the base grille by aligning the ends of the grille with
the leveling assemblies on each side and snapping the grille
into place.
15
3. Pull the filter out of the housing.
7. Twist the water filter and turn 90° clockwise until it locks into
place and that arrows are aligned.
4. Remove the water filter cap from the water filter.
8. Push the water filter door closed.
5. Install the water filter cap onto the new filter. Be sure to align
the arrows so the grooves in filter align with ribs in filter cap.
The Water Filter Status Light
The water filter status lights will help you know when to change
your water filter. The app will also send notifications to your
mobile device and tell you the filter life remaining (100% to 0%).
■ ORDER FILTER (yellow) - It is almost time to change the
water filter. “Order Filter” display is on all of the time but off in
Cooling Off and Showroom mode.
■ REPLACE FILTER (red) - Replace the water filter. While you are
dispensing water, “Replace Filter” will blink 7 times and
an alert tone will sound 3 times.
NOTE: “REPLACE FILTER” will remain illuminated if a filter is
not installed or is installed incorrectly.
6. Insert the filter into the housing.
16
■ RESET FILTER - Touch FAST COOL and ENERGY SAVER for
3 seconds to reset water filter. The display will do a 3-second
countdown, then flash the icon and play a tone.
Install Air Filter
Replacing the Air Filter
An air filter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator.
On some models, your refrigerator’s accessory packet includes
an air filter which must be installed prior to use.
The disposable air filter should be replaced every 6 months.
To order a replacement air filter, contact us. See “Accessories”
section in the User Guide for information on ordering.
1. Remove the used air filter by squeezing in on the side tabs.
2. Install the new air filter using the instructions in the previous
sections.
Install Produce Preserver
(on some models)
The produce preserver absorbs ethylene to slow the ripening
process of many produce items. As a result, certain produce
items will stay fresh longer.
Ethylene production and sensitivity varies, depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate-to-high amounts of ethylene.
Installing the Air Filter
Install the air filter behind the blue LED-lighted vent cover, located
on the rear wall near the middle of the refrigerator.
1. Remove the air filter from its packaging.
Apples
2. Pull out plastic cover over the vented cover.
Asparagus
NOTE: When cover is removed for the first time, a small foam
part the size of the filter will need to be discarded.
Berries
3. Snap the filter into place.
Cantaloupe
Broccoli
Carrots
Citrus Fruit
A
Sensitivity
to Ethylene
Ethylene
Production
High
Very High
Medium
Very Low
Low
Low
High
Very Low
Medium
High
Low
Very Low
Medium
Very Low
Grapes
Low
Very Low
Lettuce
High
Very Low
Pears
High
Very High
Spinach
High
Very Low
A. Air filter
17
Installing the Produce Preserver
For your convenience the suction-mounted produce preserver
can be installed in either the crisper or the refrigerated drawers.
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
Refrigerator Use
Opening and Closing Doors
There are 2 refrigerator compartment doors. The doors can
be opened and closed either separately or together. There is a
vertically hinged seal on the left refrigerator door.
■ When the left-side door is opened, the hinged seal
automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the 3 doors.
A
1. Wash the interior of a drawer with a solution of mild dish soap
and warm water and dry thoroughly.
2. Find the package containing the Produce Preserver inside the
refrigerator and install the Produce Preserver into the drawer
according to the instructions provided in the package.
Replacing the Produce Preserver
The disposable packet(s) should be replaced every 6 months or
when the status indicator changes completely from white to red.
To order replacements, contact us. See “Accessories” section for
information on ordering.
1. Remove the used packets from the produce preserver
housing.
2. Remove the used status indicator.
3. Install the replacement packets and status indicator using the
instructions included in the package.
Accessories
The following accessories are available for your refrigerator. To
order an accessory, contact us and ask for the part number.
In the U.S.A., visit our website www.whirlpool.com/accessories
or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca or call
1-800-807-6777.
affresh® Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh® Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
affresh® Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
In U.S.A., order Part #EDR2RXD1
In Canada, order Part #EDR2RXD1B
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver Starter kit:
Order Part #P1UB6S1
1SPEVDF1SFTFSWFS3FmMMLJU
Order Part #P1KC6R1
18
A. Hinged seal
Using the Controls
The temperature control is located across the top of the refrigerator cabinet behind the doors.
Meats
Drinks
SHOWROOM
Deli/Cheese
˚F
Drawer
Fridge
Freezer
Recommended
Icemaker2
˚C
Fast Cool
IMPORTANT: The display screen on the temperature control
panel will turn off automatically when the door is closed. Touch
any control button to reactivate the display screen. The home
screen will appear as shown.
Energy Saver
Cooling Off
hold 3 sec
for Filter Reset
POWER OUTAGE
Recommended Refrigerator Temperature
Viewing and Adjusting Temperature Set Points
For your convenience, your refrigerator, freezer, and pantry
drawer controls are preset at the factory.
Recommended Freezer Temperature
When you first install your refrigerator, make sure that the
controls are still set to the recommended set points. The factory
recommended set points are 37°F (3°C) for the refrigerator and
0°F (-18°C) for the freezer.
IMPORTANT:
Adjust Temperature Set Points
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
Refrigerator set point range: 33°F to 42°F (0°C to 5.5°C)
NOTE: Adjusting the set points to a colder-thanrecommended setting will not cool the compartments
any faster.
■ The recommended settings should be correct for normal
household use. The controls are set correctly when milk or
juice is as cold as you like and when ice cream is firm.
1. To activate Temperature mode, touch FRIDGE to select the
Refrigerator zone. The display will show the temperature set
point of the selected compartment as shown.
2. Touch ‫(ޔ‬up) arrow to raise the set point or touch ‫(ޕ‬down)
arrow to lower the set point. New setting is automatically
saved.
3. To adjust Freezer, change the display to show the freezer
set point.
4. Touch the ‫(ޔ‬up) arrow to raise the set point or touch
the ‫(ޕ‬down) arrow to lower the set point. New setting is
automatically saved.
5. The drawer set points for Meats, Drinks and Deli/Cheese are
preset. Touch DRAWER once for meats, twice for drinks, and
three times for deli/cheese, depending on what is being put in
the drawer.
When adjusting temperature set points,
use the following chart as a guide:
NOTE: Areas such as a garage, basement, or porch may have
higher humidity or extreme temperatures. You may need to
adjust the temperature away from the recommended settings
to accommodate for these conditions.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
View Temperature Set Points
1. Touch DRAWER, FRIDGE, or FREEZER to activate
Temperature mode.
NOTE: To view temperature in degrees Celsius, touch
and hold the ‫(ޔ‬up) or ‫(ޕ‬down) arrows simultaneously for
3 seconds and the temperature display will change. To
return to Fahrenheit, touch and hold the up and down arrows
simultaneously for 3 seconds and the temperature display
will change.
To activate Temperature mode, touch FRIDGE or FREEZER
and use the ‫(ޔ‬up) or ‫(ޕ‬down) arrows to change temperature.
The display will show the temperature set point of the selected
compartment, and then temperature adjustment will appear in
the display.
To activate Temperature mode for Pantry Drawer, touch
DRAWER and toggle through 3 optional temperature settings:
Meats (raw meat/fish/chicken); Drinks; Deli/Cheese (deli/lunch
meat/cheese). The display will show the temperature set point
of the selected setting for the Pantry Drawer.
Freezer set point range: -5°F to 5°F (-21°C to -15°C)
CONDITION:
TEMPERATURE ADJUSTMENT:
REFRIGERATOR too cold
REFRIGERATOR Setting 1° higher
REFRIGERATOR too warm
REFRIGERATOR Setting 1° lower
FREEZER too cold
FREEZER Setting 1° higher
FREEZER too warm/
too little ice
FREEZER Setting 1° lower
19
Energy Saver
Fast Cool
The Fast Cool feature assists with periods of high refrigerator
and freezer use, full grocery loads, or temporarily warm room
temperatures.
■ To turn on the Fast Cool feature, touch FAST COOL to activate
the feature. When the feature is ON, the Fast Cool icon will
blink 3 times and remain lighted. The Fast Cool feature will
remain on for 24 hours, unless manually turned off.
■ To turn on the Energy Saver feature, touch ENERGY SAVER
to activate the feature. When the feature is ON, the Energy
Saver icon will blink 3 times and then appear on the display
screen. The Energy Saver feature will remain on until manually
turned off.
Energy Saver
Fast Cool
Fast Cool
ŽŽůŝŶŐKī
Energy Saver
hold 3 sec
for Filter Reset
■ To manually turn off the Energy Saver feature, touch ENERGY
■ To manually turn off the Fast Cool feature, touch FAST COOL.
When the feature has been turned off, the Fast Cool icon will
be unlit.
NOTE: Setting the freezer to a colder temperature may make
some foods, such as ice cream, harder.
The Icemaker2 feature lets you turn the second ice maker
on or off.
■ To turn on second ice maker in freezer, touch ICEMAKER2 to
activate. When the feature is ON, the Icemaker2 icon will blink
3 times and then appear lit on the display screen. The second
ice maker will remain on until turned off.
Fast Cool
Energy Saver
Cooling Off
hold 3 sec
for Filter Reset
■ To manually turn off the second ice maker, touch ICEMAKER2.
When the feature has been turned off, the Icemaker2 icon will
be unlit.
20
SAVER. When the feature has been turned off, the Energy
Saver icon will disappear from the display.
NOTE: If moisture forms between the refrigerator doors or
elsewhere in the cabinet, turn off Energy Saver.
Cooling Off
Your refrigerator and freezer will not cool when cooling is
turned off.
Icemaker2
Icemaker2
ŽŽůŝŶŐKī
hold 3 sec
for Filter Reset
■ To turn cooling off, touch and hold COOLING OFF for
3 seconds. The display will countdown 3, 2, 1. The Cooling
Off icon will blink 3 times and then remain lit as shown.
IMPORTANT:
■ When cooling is OFF, the dispenser paddles and all
controls are disabled.
Fast Cool
Energy Saver
ŽŽůŝŶŐKī
hold 3 sec
for Filter Reset
■ Touch and hold COOLING OFF for 3 seconds again to turn
cooling back on.
Options
Power Outage
The Power Outage indicator lets you know if the power supply
to the refrigerator has been off and the freezer temperature has
risen.
The control panel display will read “Power Outage” and an alert
tone will sound 3 times. Touch any button to stop the tone and
touch any button again to turn off power outage icon.
Once the power outage has been confirmed, the “Power
Outage” will disappear and the display will return to the
Home screen.
Fast Ice
The Fast Ice feature assists with temporary periods of heavy ice
use by increasing ice production. Once selected, the Fast Ice
feature will remain on for 24 hours unless manually turned off.
■ To turn on the Fast Ice feature, touch FAST ICE to activate the
feature. Fast Ice icon will blink, then remain lit.
■ To manually turn off the Fast Ice feature, touch FAST ICE
again. Fast Ice icon will blink, then be unlit.
The water filter status lights on the dispenser controls will let you
know when to change your water filter.
■ ORDER FILTER (Yellow) - Order a replacement water filter.
Meats
Drinks
SHOWROOM
Deli/Cheese
POWER OUTAGE
NOTE: REPLACE FILTER will remain illuminated if a filter reset
is not done.
Showroom Mode
This mode is used only when the refrigerator is on display in a
retail store. If you unintentionally turn on Showroom mode, the
word “Showroom” will light up on the display. Exit Showroom
mode by pressing and holding FRIDGE and FREEZER at the
same time for 3 seconds.
Meats
SHOWROOM
■ REPLACE FILTER (Red) - Replace the water filter. While you
are dispensing water, “Replace Filter” will blink 7 times and
an alert tone will sound 3 times. See “Water Filtration System”
section.
Drinks
Deli/Cheese
POWER OUTAGE
External Dispenser Controls
The control is located above the external dispenser of the
refrigerator.
■ RESET FILTER - Touch FAST COOL and ENERGY SAVER at
the same time on the temperature control display for
3 seconds to reset water filter. The display will do a 3-second
countdown and then flash the icon and play a tone.
Filter Status
The app will send an alert that displays the percentage of use
remaining in the water filter (from 100% to 0%).
Additional Features
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the
refrigerator door(s) or freezer drawer is open for 5 minutes and
cooling is turned on. The alarm will repeat every 2 minutes. Close
all doors and drawer to turn it off.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, touch any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
Lighting the Refrigerator
The refrigerator has an interior light that comes on any time the
door is opened.
IMPORTANT: The display screen on the dispenser control panel
will turn off automatically and enter “sleep” mode when the
control buttons and dispenser paddles have not been used for
2 minutes or more. Touch any control button to reactivate the
display screen. The Home screen will appear as shown.
NOTE: The light is an LED which does not need to be replaced. If
the LED does not illuminate when the door is opened, call Service
to replace the light. See “Assistance or Service” in “Warranty”
section for contact information.
Center light will fade in during Wake-up mode, will progress
around the circle during ice/water dispensing, and fill in
increments during Measured Fill dispensing.
21
Water and Ice Dispensers
Calibrate Measured Fill
IMPORTANT:
■ Allow 3 hours for the refrigerator to cool down and chill water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first 3 batches of ice produced.
■ The dispensing system will not operate if the left refrigerator
door is not closed completely.
!
Replace
Filter
Order
Filter
!
Door
Ajar
!
Dispense
!
a1 oz = b1 L
"#$#!a2 oz =
! b2 L
! a3 oz =
! b3 L
!
Calibration
!
%&#'#(')!"#$#
!
!
A
B
Household water pressure may affect the accuracy of the
Measured Fill feature. So, for optimum performance of your
water dispenser, you must first calibrate Measured Fill.
IMPORTANT:
■ Flush the water system before calibrating Measured Fill.
■ For best results, calibration should be performed when water
is not being used in the house.
1. Place a sturdy measuring cup (1-cup [237 mL] size) on the
dispenser tray centered in front of the ice/water dispenser
paddle.
NOTE: Depending on your model, a measuring cup may
be provided.
!
Replace
Filter
Order
Filter
!
Door
Ajar
Dispense
!
a1 oz = b1 L
"#$#!a2 oz =
! b2 L
! a3 oz =
! b3 L
!
Calibration
!
%&#'#(')!"#$#
!
!
A
B
C
A. Water dispenser paddle
B. Ice dispenser paddle
Flush the Water System
Air in the water dispensing system can cause the water dispenser
to drip. After connecting the refrigerator to a water source or
replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water
line and filter and prepares the water filter for use. Additional
flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds. Repeat steps
1 and 2 until water begins to flow.
3. Once water begins to flow, continue depressing and releasing
the dispenser pad (5 seconds on, 5 seconds off) until a total of
3 gal (12 L) has been dispensed.
22
A. Water dispenser paddle
B. Ice dispenser paddle
C. Measuring cup (1 cup)
2. Touch and hold the Measured Fill button for 3 seconds. The
Calibration and Measured Fill icons will illuminate and remain
lit while the Measured Fill feature is being calibrated.
NOTE: You may touch any button to exit Measured Fill at any
time in Calibration mode. The Calibration and Measured Fill
icons will disappear.
3. Press and hold the water dispenser paddle, as needed, to
dispense water to the 1-cup fill line in the measuring cup.
NOTE: If overfilling or spilling occurs, discard the water and
restart the calibration process.
4. When 1 cup of water has been correctly dispensed into the
measuring cup, touch the center of the ring button to confirm
the calibration.
5. When Measured Fill calibration has been confirmed, the
Calibration icon will disappear and the display will return to
the home screen.
Dispensing
Touch CUBED ICE or CRUSHED ICE for your ice selection.
NOTES:
■ For crushed ice, cubes are crushed before being dispensed.
This may cause a slight delay when dispensing crushed ice.
Noise from the ice crusher is normal and pieces of ice may
vary in size.
■ When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the first cubes.
Dispensing Water
IMPORTANT:
■ Dispense at least 1 qt (1 L) of water every week to maintain a
fresh supply.
■ If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
■ With the water filter removed, dispense 1 cup (237 mL) of
water. If 1 cup (237 mL) of water is dispensed in 8 seconds
or less, the water pressure to the refrigerator meets the
minimum requirement.
■ If it takes longer than 8 seconds to dispense 1 cup
(237 mL) of water, the water pressure to the refrigerator
is lower than recommended. See “Water Supply
Requirements” and “Troubleshooting” sections for
suggestions.
To Dispense Water - Standard:
1. Press a sturdy glass against the water dispenser paddle.
2. Remove the glass to stop dispensing.
NOTE: The Measured Fill button does not enable standard
dispensing. It only functions in Measured Fill mode (see below).
To Dispense Water - Measured Fill:
Measured Fill allows you to dispense a specified amount of water
with the touch of a few buttons.
1. Put a sturdy glass under waterspout. Touch MEASURED FILL
to activate.
NOTE: The amount of water you select will be dispensed. Make
sure the container can hold the entire volume. If ice is in the
container, you may need to adjust your selection.
2. Touch MEASURED FILL to turn on, then touch to select
8 oz (0.2 L), 16 oz (0.5 L), or 24 oz (0.7 L). Touch a fourth
time to exit Measured Fill display.
3. Touch FILL (center ring button) and the selected amount of
water will be dispensed.
NOTES:
■ The Measured Fill dispenser will automatically time out after
1 minute of inactivity.
■ You can refill several glasses with the same measurement
by continuing to touch FILL (center ring button) after each
glass fill.
Measured Fill Options are listed in the following chart:
Units
Ounces
8
16
24
Cups
1
2
3
Liters
0.2
0.5
0.7
NOTES:
■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per
cup) are not the same size as a measuring cup (8 oz [237 mL]).
You may need to recalibrate Measured Fill to underfill or to
avoid unintentionally overfilling coffee cups.
4. Dispense water.
NOTE: While dispensing water, the center light circle will fill
in. The flow of water will automatically stop once the desired
volume has been dispensed.
■ Press a sturdy glass against the dispenser paddle below
the water spout.
OR
■ Place the glass below the waterspout and touch FILL for
hands-free dispensing.
5. To stop dispensing before the selected volume has been
dispensed, touch FILL a second time or touch the water
dispenser paddle.
NOTE: If you stop dispensing before the desired volume has
been dispensed, the center light circle will continue to reflect
how much water remains to be dispensed. The display will
turn off after 1 minute of inactivity.
6. To select a new volume or start dispensing the same volume
again, you must first finish dispensing the selected volume or
turn off the Measured Fill feature (either by waiting 1 minute
so it will automatically turn off or by touching CUBED ICE
or CRUSHED ICE to manually turn it off), and then select
Measured Fill again.
23
The Ice Dispenser
IMPORTANT:
■ If the ice cubes are hollow or have an irregular shape, it
could be because of low water pressure. See “Water Supply
Requirements” section.
■ Ice travels from the ice storage bin through the dispenser
chute to the dispenser. To turn off the ice maker, see “Ice
Maker and Storage Bin” section.
NOTE: Ice may continue to dispense for several seconds after
removing the glass from the dispenser paddle. The dispenser
may continue to make noise for a few seconds after dispensing.
The Dispenser Drip Tray
There is an insert in the dispenser drip tray. The insert can be
removed from the drip tray to carry to the sink to empty or clean.
■ Push down on the rear edge of the insert to tilt up the front
edge and pull dispenser tray out.
■ The dispenser may continue to make noise and ice may
continue to dispense for several seconds after releasing the
dispenser button or paddle.
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can
build up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the
ice storage bin and clean the ice delivery chute, the ice storage
bin, and the area beneath the storage bin every 2 weeks.
■ If necessary, remove the ice clogging the storage bin and
delivery chute using a plastic utensil.
■ Clean the ice delivery chute and the bottom of the ice storage
bin using a warm, damp cloth, and then dry thoroughly.
To Dispense Ice:
Paddle Dispensing
1. Select the desired type of ice by pressing CUBED ICE or
CRUSHED ICE.
WARNING
A. Dispenser tray insert
The Dispenser Light
1. When you use the dispenser, the light will automatically
turn on.
2. The dispenser light also serves as an automatic night light.
Once the ambient light in the room is reduced, the auto sensor
will cause the dispenser light to illuminate.
The Dispenser Lock
The dispenser can be disabled for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the
refrigerator or the ice maker dispenser light. It simply deactivates
the controls and dispenser levers. To turn off the ice maker, see
“Ice Maker and Storage Bin” section.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
■ Touch and hold FAST ICE for 3 seconds to lock the dispenser.
■ Touch and hold FAST ICE for 3 seconds to unlock the
dispenser.
The display screen indicates when the dispenser is locked.
2. Press a sturdy glass against the dispenser paddle. Hold the
glass close to the dispenser opening, so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to
the paddle to activate the ice dispenser. Pressing hard will
not make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
Ice Maker and Storage Bin
IMPORTANT: To avoid low ice production and poor quality ice,
flush the water system before turning on the ice maker. See
“Water Dispenser” section.
■ Following installation, allow 24 hours to produce the first batch
of ice. Discard the first 3 batches of ice produced. Allow 2 to 3
days to fill the ice storage bin.
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is
well-maintained.
24
■ If the ice in the storage bin clumps together, break up ice
using a plastic utensil and discard. Do not use anything sharp
to break up the ice. This can cause damage to the ice bin and
the dispenser mechanism.
■ Do not store anything in the ice storage bin.
Style 1 - Ice Maker in the Refrigerator
The ice maker is located on the left door behind the bins. Ice
cubes are ejected into the ice storage bin located on the lefthand refrigerator door.
Turn the Ice Maker On/Off
1. Push up on the latch on the left-hand side of the ice
compartment to open the door.
Remove and Replace the Ice Storage Bin
■ Remove the ice storage bin by inserting your fingers into the
hole at the base of the bin and pulling the latch to release the
bin from the compartment. Lift the storage bin up and pull it
straight out.
■ Replace the storage bin inside the ice compartment and push
down to make sure it is firmly in place.
Ice Production Rate
■ The ice maker should produce approximately 3.2 lbs (1.5 kg)
of ice per day under normal operation.
■ To increase ice production, select the “Fast Ice” feature
from the control panel. The ice maker should produce
approximately 4.2 lbs (1.9 kg) of ice per day. See “Using the
Controls” section.
Style 2 - Ice Maker in the Freezer (on some models)
Turn the Ice Maker On/Off
Icemaker2
Fast Cool
Energy Saver
Cooling Off
hold 3 sec
for Filter Reset
To turn the ice maker on, touch ICEMAKER2 on display across
to inside top of the refrigerator. The engage tone will play, and
the button will blink 3 times before changing to 100% brightness.
2. Turn on the ice maker by moving the switch to the ON (I)
position.
NOTES:
■ To manually turn off the ice maker, move the control to the
OFF (O) position.
■ Your ice maker has an automatic shutoff. The sensor will
automatically stop ice production if the storage bin is full,
if the door is open, or the storage bin is removed. The
control will remain in the ON (up) position.
To manually turn the ice maker off, touch ICEMAKER2 on the
home screen. The disengage tone will play and the button will
blink 3 times before changing to 50% brightness.
NOTES:
■ Your ice maker has an automatic shutoff. The sensor will
automatically stop ice production if the storage bin is full,
if the door is open. The control will remain in the ON (100%
brightness) position.
■ Turn off the ice maker before removing the ice storage bin
to serve ice or to clean the bin. This will keep the ice cubes
from dropping out of the ice maker and into the freezer
compartment. After replacing the ice storage bin, turn on the
ice maker.
Ice Production Rate
■ Your ice maker should produce approximately 3.5 lbs (1.6 kg)
of ice per day under normal operation.
■ To increase ice production, select the “Fast Ice” feature
from the control panel. The ice maker should produce
approximately 4.6 lbs (2.1 kg) of ice per day. See “Using the
Controls” section.
3. Close the ice compartment door.
25
Shelves, Bins, and Drawers
*OmOJUZ4MJEF4IFMG
Some shelves will tuck away to create room for taller objects.
Some models have 2 infinity slide shelves.
1. To retract the front section of the shelf, push the adjustable
portion of the shelf as far back as needed toward the rear of
the refrigerator.
2. Extend the front glass and front trim of the shelf by pulling the
retracted portion of the shelf outward until it is fully extended.
Shelves and Shelf Frames
The shelves in your refrigerator are adjustable to meet your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open and save energy.
Shelf Height Adjustment
Shelf height can be adjusted by changing the adjustable shelf
mounts between their vertical and horizontal positions.
1. Carefully lift the shelf off the shelf mounts and turn the flipper
to the desired orientation.
2. Repeat for remaining shelf mounts.
3. Apply pressure to the top of the shelf to ensure the shelf is
properly seated on the shelf mounts.
Small Items Bin
A shallow storage compartment with removable lids which slide
from side to side is located below and in front of the pantry
drawer.
NOTE: This compartment is not temperature- or humiditycontrolled, so it is not recommended for storing leafy vegetables.
To remove and replace shelves:
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
1. Make sure adjustable shelf mounts are in the lower position
before removing shelves. Also, doors will need to be open at
a 90˚ angle. If open wider, it will make it harder to remove the
shelves.
2. Remove the middle shelf or top shelf by lifting it up and out
of the shelf supports. Then pull the shelf forward and tilt down
to a vertical position. Turn the shelf at an angle and pull out of
the refrigerator.
NOTES:
■ Will need to remove middle shelf first before removing
top shelf.
■ Infinity slide glass shelves should be pushed back in.
When tilted up, make sure glass does not slide to front.
3. Remove the bottom shelf by lifting it up and out of the
shelf supports. Then pull the shelf forward and tilt up to
a vertical position. Turn the shelf at an angle and pull out
of the refrigerator.
4. Replace the middle and top shelves by putting the shelf in
the refrigerator at an angle with the shelf front down. Lift the
front of the shelf up and in until rear shelf drops into the shelf
supports. Lower the front of the shelf and make sure that the
shelf is in position.
5. Replace the bottom shelf by putting the shelf in the refrigerator
at an angle with the shelf up. Lift the front of the shelf down
and in until rear shelf drops into the shelf supports. Lower the
front of the shelf and make sure that the shelf is in position.
Shelves with under-shelf lighting (on some models)
By moving LED lighting to a new spot under the shelves, this
leading-edge technology improves interior refrigerator lighting
and aids in locating storage items.
26
Platter Pocket Removal
NOTE: Refrigerator doors will need to be removed to remove
platter pocket. See the “Remove and Replace Doors” section
for more information.
1. Pull the platter pocket to the fully open position or when
it stops.
2. Locate the platter pocket retention clips on both sides. These
are in the side under the platter pocket.
3. Push the clip up from the bottom with your finger.
4. After both clips have been disengaged, carefully remove the
platter pocket toward the front of the refrigerator.
Refrigerator Door Bins
The bins on your refrigerator door are adjustable to meet your
individual storage needs.
Door Bin Divider (on some models)
This divider fits in the door bin to divide the bin and elevate
smaller items at the back of the bin.
Installing treasure bin lid (on some models)
Replacing Platter Pocket
1.
2.
3.
4.
Pull the platter pocket to the fully open position.
Locate the platter pocket retention clips on both sides.
Push the clip up from the bottom with your finger.
After both clips have been disengaged, carefully remove the
platter pocket.
1. Set the frame on the top of the door bin with the hinge
features at the back of the door bin (the higher section).
2. Push the frame onto the top edge of the door bin.
3. Snap the lid into the hinge at the back of the door bin.
4. Close the lid.
Crisper Drawers
To remove and replace the drawers:
1. Grasp the handle at the bottom of the drawer and slide the
drawer straight out to the stop. Lift the drawer off the bottom
guide.
2. Replace the drawer by placing it on the bottom drawer guide
and pushing it past the drawer stop into position.
To remove the crispers cover (can remove only if platter
pocket is removed first):
1. Remove the platter pocket first.
2. Holding the glass insert firmly with one hand, press up in
center of glass insert until it rises above the plastic frame.
Gently slide the glass insert forward to remove.
27
Audio Reference
Freezer Drawers
Tone Assignment
Small Items Bin
This drawer divider is not removable and is for small, delicate
items. For storage flexibility, the drawer bin can move forward
and back, allowing you to store larger items in one section of
the freezer.
Pizza Pocket
Space at the front of the drawer allows vertical storage of
additional pizza boxes.
Removable Divider (on some models)
Tone Name
Usage Examples
POWER ON
Cooling system is turned on every time
the product is powered on.
POWER OFF
Cooling system is turned off.
KEY PRESS
User presses a valid button.
INVALID (ERROR)
User presses 2 or more valid buttons at
the same time. Cancels the countdown
and no dispensing is allowed.
ENGAGE
User interface (UI) is locked. Fast Ice
is turned on. Measured Fill dispensing
complete. Smart Grid is turned on when
Wi-Fi connection is initiated by user.
DISENGAGE
UI is unlocked. Fast Ice is turned off.
Dispensing has timed out.
ALERT
Wi-Fi alert, door ajar alert, or Wi-Fi
connection is lost for 12 hours.
This divider can be placed in 1 of 3 locations to help divide space
and assist organization.
Third Tier
This shelf is not removable. To allow access, the third tier is able
to move backward, allowing reach to items in the area below.
Ice Bin (on some models)
This table is for quick reference only. See corresponding sections
for details. In case of inconsistency, section details will prevail.
Ice storage for second ice maker
A
C
B
D
E
B
A. Small items bin
B. Pizza pocket
C. Removable divider (not shown)
D. Third tier
E. Ice bin (not shown)
28
Refrigerator Care
DO USE
DO NOT USE
✔ Soft, clean cloth
✘ Abrasive cloths
✘ Paper towels or newsprint
✘ Steel-wool pads
✔ Warm, soapy water with
a mild detergent
✘ Abrasive powders or liquids
✘ Ammonia
✘ Citrus-based cleaners
✘ Acidic or vinegar-based
cleaners
✘ Oven cleaners
✔ For heavy soil, use ONLY
a stainless steel cleaner
designed for appliances.
To order the cleaner, see
“Accessories” section.
✘ Stainless steel cleaner is for
stainless steel parts only!
Do not allow the Stainless
Steel Cleaner and Polish
to come into contact with
any plastic parts such as
the trim pieces, dispenser
covers, or door gaskets.
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
Exterior Cleaning
Please see the exterior cleaning information specific to your
model.
Style 1 - Smooth Door
IMPORTANT: Damage to smooth finish due to improper use of
cleaning products or using non-recommended cleaning products
is not covered under the warranty. Sharp or blunt instruments will
mar the finish.
NOTES:
■ If unintentional contact does occur, clean plastic part with a
sponge and mild detergent in warm water. Dry thoroughly with
a soft cloth.
■ Just because a cleaner is a liquid does not mean it is
nonabrasive. Many liquid cleansers formulated to be gentle
on tile and smooth surfaces still damage stainless steel.
■ Citric acid permanently discolors stainless steel. To avoid
damaging the finish of your stainless steel refrigerator:
Do not allow these substances to remain on the finish:
DO USE
DO NOT USE
✘ Mustard
✘ Citrus-based sauces
✔ Soft, clean cloth
✘ Abrasive cloths
✘ Paper towels or newsprint
✘ Steel-wool pads
✘ Tomato juice
✘ Citrus-based products
✔ Warm, soapy water with a
mild detergent
✘ Abrasive powders or liquids
✘ Window sprays
✘ Ammonia
✘ Acidic or vinegar-based
cleaners
✘ Oven cleaners
✘ Flammable fluids
NOTE: Paper towels scratch and may dull the clear coat of the
painted door. To avoid possible damage, use only soft, clean
cloths to polish and wipe the door.
Style 2 - Stainless Steel
IMPORTANT:
■ Use recommended stainless steel cleaners and cloths
only. Damage to stainless steel finish due to improper use
of cleaning products or using non-recommended cleaning
products is not covered under the warranty.
✘ Marinara sauce
Interior Cleaning
IMPORTANT: Refrigerator shelves with under-shelf, LED lighting
are not dishwasher safe.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing
petroleum products on plastic parts, interior and door liners,
or gaskets.
3. Plug in refrigerator or reconnect power.
■ Avoid exposing stainless steel appliances to caustic or
corrosive elements such as high salt, high moisture, or high
humidity environments. Damage due to exposure to these
elements is not covered under the warranty.
29
Condenser Cleaning
There is no need for routine condenser cleaning in normal
home operating environments. If the environment is particularly
greasy or dusty or there is significant pet traffic in the home,
the condenser should be cleaned every 6 months to ensure
maximum efficiency.
If you need to clean the condenser, please call for service.
Lights
The lights in both the refrigerator and freezer compartments
are LEDs which do not need to be replaced. If the lights do not
illuminate when the door or drawer is opened, call for assistance
or service. In the U.S.A., call 1-866-333-4591. In Canada, call
1-800-807-6777.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While You’re
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, do one of the following:
■ Raise the shut-off arm to OFF (arm up) position.
■ Press the switch to OFF for the door ice maker.
or
■ Touch ICEMAKER2 for display to be unlit on the top inside
of the refrigerator.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ When the last load of ice drops, press the switch to OFF for
the door ice maker or touch ICEMAKER2 for display to be
unlit on the top inside of the refrigerator, depending on your
model.
3. Empty the ice bin.
4. Turn off the Temperature controls. See “Using the Controls”
section.
30
5. Clean refrigerator, wipe it, and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, press the switch to OFF
either on the ice maker or the control, depending on your
model.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature controls. See “Using the Controls”
section.
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR raise the leveling screws so they don’t
scrape the floor. See “Adjust the Doors” or “Door Closing and
Door Alignment” section.
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
Troubleshooting—Connected Models
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.whirlpool.com/connect or call
1-866-333-4591. In Canada, visit www.whirlpool.ca/fr/connect.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Connection Status
Control Panel Indicator Lights
Refrigerator is not connected.
Wi-Fi icon is OFF.
Refrigerator is attempting to connect to home
Wi-Fi router.
Wi-Fi icon is blinking slowly.
Refrigerator is connected to home Wi-Fi router, but
Whirlpool® app or Smart Grid functions does not work.
Wi-Fi icon is ON.
Refrigerator is connected to home Wi-Fi router and the
Whirlpool® app works.
Wi-Fi icon is ON.
First try the solutions suggested here or visit our website at www.whirlpool.com/connect.
If you experience
Refrigerator is not
connected to home
Wi-Fi router (Wi-Fi icon
is OFF).
Wi-Fi icon does not light
at all after touch and
holding CRUSHED ICE
& CUBED ICE.
Possible Causes
Solution
The refrigerator may be in Standby
mode.
Touch and hold CRUSHED ICE & CUBED ICE together for
3 seconds to see the Wi-Fi icon blinking, then lights ON solid.
All indicator lights are OFF when in Standby mode.
The refrigerator has never been
connected to the home Wi-Fi router.
See “Connectivity Setup” section.
Lost connection to home Wi-Fi router
Check whether the router is ON and working with other
computers or devices in the home (able to access the Internet).
Weak signal strength or signal
interference between the refrigerator
and router
Try to place the wireless router closer to the refrigerator. It may
be necessary to install a Wi-Fi range extender.
Something may be wrong with the
refrigerator.
Unplug or disconnect refrigerator power for 30 seconds. Return
power. Repeat Wi-Fi connecting process.
Verify that the refrigerator operates correctly, except for
not being able to connect. Call for possible additional
troubleshooting.
Refrigerator is connected Connection to the Whirlpool® app
to home Wi-Fi router, but may be unavailable.
Whirlpool® app does not
User account has not been properly
work.
set up or the refrigerator has not
been registered in an account.
Check Internet.
See “Connectivity Setup” section or the Whirlpool® app directly
for account setup and refrigerator registration instructions.
Verify that the refrigerator is paired with your account in the app.
Verify correct email address, mobile number, and notification
preferences.
No connection of
refrigerator after
several attempts.
Router is not connected to Internet.
Check other devices connected to Internet through same router.
Wi-Fi disconnected.
Press and hold [Cubed Ice] and [Crushed Ice] button >
15 seconds. The Wi-Fi and House icon will turn off.
Power off service breaker for 30 or so seconds, power back on,
and then use alternate setup instructions available at
www.whirlpool.com/connect.
31
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.whirlpool.com/product-help
or call 1-800-253-1301. In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
Refrigerator Operation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
If you experience
The refrigerator will not
operate.
Possible Causes
Check electrical supply.
Solution
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
The motor seems to run
too much.
32
Check controls.
Make sure the controls are turned on. See “Using the Controls”
section.
New installation
Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE: Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
Refrigerator control is in Showroom
mode (on some models).
If the refrigerator is in Showroom mode, cooling is turned off and
“Showroom” will be illuminated on the control panel. See “Using
the Controls” section for more information.
High-efficiency compressor and fans
Larger, more efficient refrigerators run longer at lower, more
energy efficient speeds.
The room or outdoor temperature
is hot.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator in
an indoor, temperature-controlled environment. See “Location
Requirements” section.
A large amount of warm food has
been recently added.
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
If you experience
Possible Causes
Solution
Refrigerator Operation (cont.)
The motor seems to run
too much. (cont.)
The lights do not work.
Shelves with under-shelf
LEDs do not light up (on
some models).
The door(s) are opened too frequently Warm air entering the refrigerator causes it to run more. Open
or for too long.
the door less often.
The refrigerator door or freezer drawer is ajar.
Make sure the refrigerator is level. See “Door Closing and Door
Alignment” section. Keep food and containers from blocking
the door.
The refrigerator control is set too
cold.
Adjust the refrigerator control to a less-cold setting until the
refrigerator temperature is as desired.
The door or drawer gasket is dirty,
worn, or cracked.
Clean or change the gasket. Leaks in the door seal will cause
the refrigerator to run longer in order to maintain desired
temperatures.
Your refrigerator is equipped with
LED lighting which does not need to
be replaced.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service
or assistance.
Doors have been open longer than
10 minutes.
Close the doors and drawer to reset and open to resume
lighted task.
Shelf attachment points are not
fully engaged in the adjustable shelf
mounts.
Check that the rear shelf attachment points are completely
seated into the adjustable mount upper face.
Doors have been open longer than
10 minutes.
Close the doors and drawer to reset and open to resume
lighted task.
Unusual Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.”
Below are listed some normal sounds with explanations.
The refrigerator seems
noisy.
The compressor in your new
refrigerator regulates temperature
more efficiently while using less
energy and operates quietly.
Due to this reduction in operating noise, you may notice
unfamiliar noises that are normal.
Sound of the compressor High-efficiency compressor and fans
running longer than
expected
Larger, more-efficient refrigerators run longer at lower, more
energy efficient speeds.
Pulsating/Whirring
Fans/compressor adjusting to
optimize performance during normal
compressor operation
This is normal.
Popping
Contraction/expansion of inside
walls, especially during initial
cooldown
This is normal.
Hissing/Dripping
Flow of refrigerant in the compressor
This is normal.
Vibration
The refrigerator may not be steady.
Adjust the leveling screws and lower the leveling foot firmly
against the floor. See “Door Closing and Door Alignment”
section.
Rattling/Banging
Movement of the water lines against
the refrigerator cabinet or of items
placed on top of the refrigerator
cabinet
Move excess water line away from the refrigerator cabinet or
fasten excess tubing to the cabinet. See “Connecting the Water”
section or remove items from the top of the refrigerator.
Sizzling
Water dripping on the heater during
defrost cycle
This is normal.
Water running/Gurgling
May be heard when ice melts during
the Defrost cycle and water runs into
the drain pan
This is normal.
Buzzing and clicking
Heard when the water valve opens
and closes to dispense water and/or
fill the ice maker
If the refrigerator is connected to a water line, this is normal. If
the refrigerator is not connected to a water line, turn off the ice
maker.
33
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
If you experience
Possible Causes
Solution
Unusual Noise
Repetitive clicking
Dual evaporator valve regulating the
cooling operation
You may hear rapid, repetitive clicking sounds as the unit
switches from cooling one compartment to cooling the other.
This sound is normal.
Creaking/Cracking/
Grinding
May be heard as ice is being ejected
from the ice maker mold
This is normal.
Clatter
May be heard when the ice falls into
the ice storage bin
This is normal.
Temperature and Moisture
Temperature is too warm. The refrigerator has just been
installed.
Allow 24 hours following installation for the refrigerator to cool
completely.
Cooling is turned off.
Turn on cooling. See “Using the Controls” section.
The controls are not set correctly for
the surrounding conditions.
Adjust the controls a setting colder. Check the temperature in
24 hours. See “Using the Controls” section.
The door(s) are opened often or not
Minimize door openings and keep doors fully closed.
closed completely. Allows warm air to
enter refrigerator.
A large load of food was recently
added.
Temperature is too cold
The refrigerator air vent(s) is blocked.
in the refrigerator/crisper.
Allow several hours for refrigerator to return to normal
temperature.
If the air vent, located in the middle rear of the refrigerator
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
The controls are not set correctly for
the surrounding conditions.
Adjust the controls a setting warmer. Check the temperature in
24 hours. See “Using the Controls” section.
The ice storage bin is not in the
correct position.
See “Ice Maker and Ice Storage Bin” section.
Temperature is too cold
in the pantry drawer.
The control is not set correctly for the
items stored in drawer.
Adjust the temperature setting. See “Using the Controls” in the
“Refrigerator Use” section.
There is interior moisture
buildup.
The room is humid.
A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely. Allows humid air
to enter the refrigerator.
Minimize door openings and close doors completely.
The door(s) are blocked open.
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Storing liquid in open containers
This adds humidity to the refrigerator interior. Keep all containers
tightly covered.
The drawer is opened often or left
open.
Minimize drawer openings, and close drawer completely
after use.
Poor door seal
Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not set
correctly.
See “Using the Controls” section for recommended temperature
settings.
The refrigerator is not connected to
a water supply or the water supply
shut-off valve is not turned on.
Connect refrigerator to water supply and turn water shut-off
valve fully open.
There is a kink in the water source
line.
A kink in the line can reduce water flow. Straighten the water
source line.
The ice maker is not turned on.
Make sure the ice maker is ON. See “Ice Maker and Ice Storage
Bin” section.
The refrigerator has just been
installed.
Wait 24 hours after ice maker installation for ice production to
begin. Wait 3 days for full ice production.
NOTE: Some moisture
buildup is normal.
There is frost/ice
buildup in the freezer
compartment.
Ice and Water
The ice maker is not
producing ice or is not
producing enough ice.
34
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
If you experience
Possible Causes
Solution
Ice and Water (cont.)
The refrigerator door is not closed
completely.
Close the door firmly. If it does not close completely, see “The
doors will not close completely” in this table.
A large amount of ice was recently
removed.
Allow sufficient time for ice maker to produce more ice. See “Ice
Maker and Ice Storage Bin” section for ice production rates.
An ice cube is jammed in the ice
maker ejector arm.
Remove ice from the ejector arm with a plastic utensil.
A water filter is installed on the
refrigerator.
Remove the water filter and operate the ice maker. If ice volume
improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
A reverse osmosis water filtration
system is connected to your cold
water supply.
This can decrease water pressure. See “Water Supply
Requirements” section.
The ice cubes are hollow
or small.
The water shut-off valve is not fully
open.
Turn the water shut-off valve fully open.
NOTE: This is an
indication of low water
pressure.
There is a kink in the water source
line.
A kink in the line can reduce water flow. Straighten the water
source line.
A water filter is installed on the
refrigerator.
Remove filter and operate ice maker. If ice quality improves, then
the filter may be clogged or incorrectly installed. Replace filter or
reinstall it correctly.
A reverse osmosis water filtration
system is connected to your cold
water supply.
This can decrease water pressure. See “Water Supply
Requirements” section.
Questions remain regarding water
pressure.
Call a licensed, qualified plumber.
Newly installed refrigerator requires
flush of water system.
Flush the water system. See “Water and Ice Dispensers” section
for water system flushing instructions.
Recently installed or replaced
plumbing connections. New
plumbing connections can cause
discolored or off-flavored ice and
water.
Discard the ice and wash the ice storage bin. Flush the water
system with 3 gal (12 L) of water. Allow 24 hours for the ice
maker to make new ice and discard the first 3 batches of ice
produced.
The ice maker is not
producing ice or is not
producing enough ice.
(cont.)
Off-taste, odor, or gray
color in the ice or water
Using a water supply connection type It is recommended to use copper tubing or Whirlpool® supply
other than recommended.
line, Part Number 8212547RP. See “Connect to Water Line”
section.
The water-and-ice
dispenser will not
operate properly.
The ice has been stored too long.
Discard ice, and wash ice storage bin. Allow 24 hours for ice
maker to make new ice.
The water has been stored too long.
Dispense at least 1 qt (1 L) of water per week to maintain a fresh
supply.
Odor from stored food has
transferred to the ice.
Use airtight, moisture-proof packaging to store food.
There are minerals (such as sulfur) in
the water.
A water filter may need to be installed to remove the minerals.
There is a water filter installed on the
refrigerator.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
“Water and Ice Dispensers” section for water filter flushing
instructions.
The water filter needs to be replaced.
Replace the disposable water filter at least every 6 months or
when indicated. See “Water Filtration System” section.
The refrigerator is not connected to
a water supply or the water supply
shut-off valve is not turned on.
Connect the refrigerator to the water supply and turn the water
shutoff valve fully open.
35
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
If you experience
Possible Causes
Solution
Ice and Water (cont.)
The water and ice
dispenser will not
operate properly. (cont.)
There is a kink in the water source
line.
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice. Straighten
the water source line.
The refrigerator has just been
installed.
Flush and fill the water system. See “Water and Ice Dispensers”
section.
The water pressure to the house is
not at or above 35 psi (241 kPa).
The water pressure to the house determines the flow from the
dispenser. See “Water Supply Requirements” section.
A reverse osmosis water filtration
system is connected to your cold
water supply.
A reverse osmosis water filtration system can decrease water
pressure. See “Water Supply Requirements” section.
The water filter may be clogged.
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See “Water Filtration System” section.
The water filter is installed incorrectly. Remove the water filter and reinstall. See “Water Filtration
System” section.
The refrigerator door or freezer
drawer is not closed completely.
Close the door or drawer firmly. If it does not close completely,
see “The doors will not close completely” section.
The refrigerator doors were recently
removed.
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door. See
“Refrigerator Doors and Drawer” section.
Ice is clogged in the ice storage bin
or ice is blocking the ice delivery
chute.
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
Crushed ice is blocking the ice
The ice dispenser jams
while dispensing crushed delivery chute.
ice.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Water continues to
drip from the dispenser
beyond the first few
drops. There may be a
loose water connection.
Check for water in
bottom of refrigerator
compartment, hinge
area, or by household
connection in back of
product.
The refrigerator has just been
installed.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers” section.
The water filter was recently installed
or replaced.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers” section.
Water is leaking from the
back of the refrigerator.
The water line connections were not
fully tightened.
See “Connecting the Water” section.
Recently removed the doors and did
not fully tighten water line connection
See “Refrigerator Doors and Drawer” section.
Water is leaking or
dripping from the
dispenser system.
NOTE: A few drops of
water after dispensing
are normal.
36
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
Ice and Water (cont.)
If you experience
Possible Causes
Water from the dispenser Water from the dispenser is chilled to
is warm.
50°F (10°C).
Solution
This is normal.
The refrigerator has just been
installed.
Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was recently
dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently
dispensed.
The first glass of water may not be cool. Discard the first glass
of water dispensed.
The refrigerator is not connected to
a cold water pipe.
Make sure the refrigerator is connected to a cold water pipe.
See “Water Supply Requirements” section.
Doors
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for “door closing and door alignment.”
If you experience
The doors will not close
completely.
Possible Causes
Solution
The door is blocked open.
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Recently installed
Remove all packaging materials.
The doors are difficult to
open.
The door gaskets are dirty or sticky.
Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven.
The doors need to be aligned or the
refrigerator needs to be leveled.
See “Refrigerator Leveling, Door Closing and Alignment” section.
The refrigerator is
unsteady or it rolls
forward when opening
and closing doors.
The refrigerator brake feet are not
snug against the floor.
Remove the base grille. Turn both brake feet (one on each side)
clockwise, the same amount, until they are snug against the
floor. See “Refrigerator Leveling, Door Closing and Alignment”
section.
37
Connected Appliance Regulatory Notices
Federal Communications Commission
(FCC) Compliance Notice
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
RF Exposure Information
To comply with FCC/IC RF exposure requirements for mobile
transmitting devices, this transmitter should only be used or
installed at locations where there is at least 20 cm separation
distance between the antenna and all persons.
To comply with FCC/IC RF exposure limits for general
population/uncontrolled exposure, the antenna(s) used for this
transmitter must be installed to provide a separation distance of
at least 20 cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.
Industry Canada (IC) Compliance Notice
This Device complies with Industry Canada License-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference,
2. This device must accept any interference, including
interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This radio transmitter IC: 10248A-XPWG3 has been approved by
Industry Canada to operate with the antenna types listed below with
the maximum permissible gain and required antenna impedance for
each antenna type indicated. Antenna types not included in this list,
having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
Antenna
Type
Maximum Permissible
Antenna Gain (dBi)
Required
Impedance (OHM)
Slot
1.76
50
To comply with FCC and Industry Canada RF radiation
exposure limits for general population, the antenna(s) used for
this transmitter must be installed such that a minimum separation
distance of 20 cm is maintained between the radiator (antenna)
and all persons at all times and must not be co-located or
operating in conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
38
Conformément à la réglementation d’Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d’un type et
d’un gain maximal (ou inférieur) approuvé pour l’émetteur par
Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l’intention des autres utilisateurs, il faut
choisir le type d’antenne et son gain de sorte que la puissance
isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.
Le présent émetteur radio IC : 10248A-XPWG3 a été approuvé par
Industrie Canada pour fonctionner avec les types d’antenne énumérés
ci-dessous et ayant un gain admissible maximal et l’impédance
requise pour chaque type d’antenne. Les types d’antenne non inclus
dans cette liste, ou dont le gain est supérieur au gain maximal indiqué,
sont strictement interdits pour l’exploitation de l’émetteur.
Type
d’antenne
Gain admissible
maximal d’antenne (dBi)
L’impédance
requise (OHM)
À fentes
1,76
50
Pour satisfaire aux exigences de la FCC et IC d’exposition aux
radiofréquences, une distance de séparation de 20 cm ou plus
doit être maintenue entre cet appareil et des personnes lors de
fonctionnement du dispositif. Pour assurer la conformité des
opérations au plus près que cette distance n’est pas recommandée.
L’antenne utilisée pour ce transmetteur ne doit pas être co-localisés
en conjonction avec toute autre antenne ou transmetteur.
OEM Responsibilities to comply with FCC
and Industry Canada Regulations
The XPWG3 Module has been certified for integration into
products only by OEM integrators under the following conditions:
1. The antenna(s) must be installed such that a minimum
separation distance of 20 cm is maintained between the
radiator (antenna) and all persons at all times.
2. The transmitter module must not be co-located or operating
in conjunction with any other antenna or transmitter.
As long as the two conditions above are met, further transmitter
testing will not be required. However, the OEM integrator is
still responsible for testing their end-product for any additional
compliance requirements required with this module installed (for
example, digital device emissions, PC peripheral requirements, etc.).
IMPORTANT NOTE: In the event that these conditions cannot
be met (for certain configurations or co-location with another
transmitter), then the FCC and Industry Canada authorizations
are no longer considered valid and the FCC ID and IC
Certification Number cannot be used on the final product.
In these circumstances, the OEM integrator will be responsible
for re-evaluating the end product (including the transmitter) and
obtaining a separate FCC and Industry Canada authorization.
End Product Labeling
The XPWG3 Module is labeled with its own FCC ID and IC
Certification Number. If the FCC ID and IC Certification Number are
not visible when the module is installed inside another device, then
the outside of the device into which the module is installed must also
display a label referring to the enclosed module. In that case, the final
end product must be labeled in a visible area with the following:
“Contains Transmitter Module FCC ID: A5UXPWG3”
“Contains Transmitter Module IC: 10248A-XPWG3”
or
“Contains FCC ID: A5UXPWG3”
“Contains IC: 10248A-XPWG3”
The OEM of the XPWG3 Module must only use the approved
antenna(s), which have been certified with this module. The OEM
integrator has to be aware not to provide information to the end
user regarding how to install or remove this RF module or change
RF related parameters in the user manual of the end product.
The user manual for the end product must include
the following information in a prominent location:
“To comply with FCC and Industry Canada RF radiation
exposure limits for general population, the antenna(s) used for
this transmitter must be installed such that a minimum separation
distance of 20 cm is maintained between the radiator (antenna)
and all persons at all times and must not be co-located or
operating in conjunction with any other antenna or transmitter.”
Connected Appliance Regulatory Notices (cont.)
Open Source License Usage
The following statements refer to the portions of this software
based in part on FreeRTOS v7.0.2, http://www.freertos.org.
The use of this software is governed by the terms of GNU
General Public License v. 2, which is available at:
http://www.gnu.org/licenses/gpl-2.0.html. A copy of the source
code may be obtained by written request for the software by
name to opensource@whirlpool.com, along with the address
for delivery.
The following statements refer to those portions
of the software copyrighted by Eclipse Foundation, Inc.
Copyright (c) 2007, Eclipse Foundation, Inc. and its licensors.
All rights reserved.
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AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
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39
Performance Data Sheet
Water Filtration System
Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42, Standard 53, Standard 401, and CSA B483.1 for
the reduction of contaminants specified on the Performance
Data Sheet.
This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible
limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 401, and CSA B483.1.
Substance Reduction Aesthetic Effects Influent Challenge Concentration Maximum Permissable
Product Water Concentration
50% reduction
Chlorine Taste/Odor
2.0 mg/L ± 10%
Particulate Class I*
At least 10,000 particles/mL
85% reduction
Contaminant Reduction
Influent Challenge Concentration Maximum Permissable
Product Water Concentration
Lead: @ pH 6.5/@ pH 8.5
0.15 mg/L ± 10%
0.01 0 mg/L
Benzene
0.015 mg/L ± 10%
0.00 5 mg/L
p-Dichlorobenzene
0.225 mg/L ± 10%
0.07 5 mg/L
C a rb o f u ra n
0.08 mg/L ± 10%
0 . 0 4 0 mg /L
Toxaphene
0. 0 1 5 ± 1 0 %
0.00 3 mg/L
Atrazine
0.009 mg/L ± 10%
0.00 3 mg/L
Asbestos
10 7 to 108 fibers/L††
99%
50,000/L min.
99.95%
Live Cysts†
Turbidity
11 NTU ± 10%
0.5 NTU
0.0002 mg/L
Lindane
0.002 ± 10%
Tetrachloroethylene
0.015 mg/L ± 10%
0.00 5 mg/L
O-Dichlorobenzene
1.8 mg/L ± 10%
0.60 mg/L
Ethylbenzene
2.1 mg/L ± 10%
0.70 mg/L
1,2,4 - Trichlorobenzene
0.210 mg/L ± 10%
0.07 mg/L
2,4 - D
0.210 mg/L ± 10%
0.07 mg/L
Styrene
2.0 mg/L ± 10%
0.1 mg/L
Toluene
3.0 mg/L ± 10%
1.0 mg/L
Endrin
0.006 mg/L ± 10%
0.00 2 mg/L
Atenolol
200 ± 20%
30 ng/L
140 ± 20%
20 ng/L
Trimethoprim
Linuron
140 ± 20%
20 ng/L
Estrone
140 ± 20%
20 ng/L
Nonylphenol
1400 ± 20%
200 ng/L
Average% Reduction
97.0%
>99.9%
Average%Reduction
>99.3% / 98.6%
93.8%
99.8%
81.9%
>95%
87.0%
>99%
>99.99%
96.9%
>99.2%
96.6%
92.3%
86.9%
>99.8%
88.5%
99.6%
93.5%
81.7%
95.7%
96.1%
96.3%
95.3%
95.5%
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.75 gpm (2.84 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to
22°C). Rated service capacity = 200 gallons (757 liters).
The compounds certified under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental
contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these
compounds can affect the public acceptance/perception of drinking water quality.
It is important that operational, maintenance, and filter replacement
Do not use with water that is microbiologically unsafe or of unknown
requirements be carried out for the product to perform as advertised.
quality without adequate disinfection before or after the system.
Property damage can occur if all instructions are not followed.
Systems certified for cyst reduction may be used on disinfected
waters that may contain filterable cysts.
The disposable cartridge must be changed at least every 6 months.
EPA Est. No. 082047-TWN-001
Use replacement filter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B.
Refer to the “Warranty” section (in the User Instructions or User
2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices
Guide) for the Manufacturer’s limited warranty, name and telephone
are subject to change without notice.
number.
The filter monitor system measures the amount of water that passes
Application Guidelines/Water Supply Parameters
through the filter and alerts you when it is time to replace the filter.
Refer to the “Using the Controls” or “Water Filtration System” section
Water Supply
Potable City or Well
(in the User Instructions or User Guide) to learn how to check the
Water Pressure
30 - 120 psi (207 - 827 kPa)
water filter status.
Water Temperature
33° - 100°F (0.6° - 37.8°C)
After changing the water filter, flush the water system. See “Water
Service Flow Rate
0.75 gpm (2.84 L/min.) @ 60 psi
and Ice Dispensers” or “Water Dispenser” in the User Instructions or
User Guide.
These contaminants are not necessarily in your water supply. While
testing was performed under standard laboratory conditions, actual
performance may vary.
The product is for cold water use only.
The water system must be installed in compliance with state and
local laws and regulations.
*Class I particle size: >0.5 to <1 um
Based on the use of Cryptosporidium parvum oocysts
Fibers greater than 10 um in length
® NSF is a registered trademark of NSF International.
†
††
40
®
WHIRLPOOL
REFRIGERATION LIMITED
WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
www.whirlpool.com/product_help
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance
is installed, operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation or
Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory
Specified Replacement Parts and repair labor to correct defects in
materials or workmanship that existed when this major appliance
was purchased, or at its sole discretion replace the product. In the
event of product replacement, your appliance will be warranted for
the remaining term of the original unit's warranty period.
1. Commercial, non-residential, multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses
or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts
or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused
by unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage
to the appliance finishes unless such damage results from defects in
materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e.
trim, decorative panels, flooring, cabinetry, islands, countertops, drywall,
etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON
CAVITY LINER AND SEALED REFRIGERATION SYSTEM
In the second through fifth years from the date of purchase, when
this major appliance is installed, operated and maintained
according to the instructions attached to or furnished with the
product, Whirlpool brand will pay for factory specified replacement
parts and repair labor for the following components to correct
non-cosmetic defects in materials and workmanship in this part
that prevent function of the refrigerator and that existed when this
major appliance was purchased:
■ Refrigerator/freezer cavity liner if the part cracks due to
defective materials or workmanship.
■ Sealed Refrigeration system (includes compressor, evaporator,
condenser, dryer and connecting tubing).
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a Whirlpool designated
service company. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance is
used in the country in which it was purchased. This limited
warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under
this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
6/15
41
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